BEST WESTERN PLUS Gran Hotel Morelia,  Morelia

4.0/5  - based on 120 guest reviews.
Av. Ventura Puente esq. Av Carmelinas Col. Felix Ireta, 58070, Morelia, Mexico - See map
+52 4433228000 +52 4433150281

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Tennis court
    Tennis court
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TripAdvisor Traveler Rating
based on 123 traveler reviews
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The BEST WESTERN PLUS Gran Hotel Morelia, the biggest and best of Michoacan hotels, is located next to the Convention Center in the heart of the commercial area of Morelia, just five minutes from downtown. It has 250 rooms, including 15 junior suites, three master suites and two presidential suites, all fully equipped with air conditioning, wireless Internet, and direct dial telephone with voice mail. Enjoy an outdoor pool surrounded by beautiful gardens, two professional tennis courts and six multipurpose rooms with capacity of 50 to 1000 people. Enjoy your stay.

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Room 1

Guest reviews


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based on 123 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
39
Verygood
 
50
Medium
 
21
Poor
 
8
Horrible
 
5
Business Business 38
Couples Couples 19
Family Family 44
Friends getaway Friends getaway 5
Solo travel Solo travel 4
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PLUS Gran Hotel Morelia,Morelia
  • 5
    « Great price, good service »

    I stayed here for a couple of days on a business trip. The hotel is big and has a very good restaurant service. However, the bar service seemed to me very strange since the cocktails were poorly prepared and the waiter was a bit bad-tempered at the moment of taking an order. The room was clean and big, it had two beds, a bathtub and air conditioner. They receive you with chocolate-covered strawberries, I loved it.

    2
    « Reasonable prices but poor customer service. »

    I booked this hotel based upon a reasonable price and the option to have a kingsize bed. Upon arrival we were given a room with 2 standard doubles. I phoned reception to let them know that I have specifically booked a kingsize bed as my wife and myself were travelling with a baby. I was told initially that the hotel did not have kingsize beds (several different rooms with kingsize beds are advertised on their website) and that what we had been given was, according to the hotel an 'extra large' bed and that the problem was that the definitions of 'extra large' differs between Booking.com and the hotel itself. I was disappointed with their attempt to fob me off so easily and to not try and give us what we had paid for so asked to speak with the manager. Apparently I had been talking to the manager (Gabriela Serna) and there was to be no room change or any attempt by the hotel to provide us with what we had been paid for. Shortly afterwards we were called and informed that the hotel did have rooms with king size beds and that we would be moved to a 'junior suite'. We eventually got what we had paid for but I was left disappointed by the managers attempt to brush us off as an inconvenience and her lack of will to provide a paying guest with what they had booked. The hotel was very noisy too due to live music in the lobby bar until 11pm. The only positive I can think of was that the room was clean and there was a car park.

    4
    « Good Choice »

    The hotel has a great location. Old building but very well maintained. Prices are very accesible. Rooms are wide, spacious and clean. Comfortable bed and no noise heard at all. Staff is friendly and well trianed.

    3
    « Good location, fair price »

    Not being right in downtown was a plus for us. It's near by though, about 2 miles out, in a quiet neighborhood, surrounded by a public park, next to a shopping mall and close to the observatory, to the water aqueduct and other attractions. Specially helpful is that it offers a parking lot. Of course, if the car stays parked, taxis are available and going downtown is only 2-3 dollars. The hotel rooms are ok, clean and comfortable. The hallways need a little more light and cleanliness; it's not that the rugs are filthy but they are a bit old and could use some maintenance. The restaurant breakfast buffet was good, plentiful and tasty, both with American style and Mexican typical dishes. The gym, hmmm... it's average but it "worked out" for me. The price per night was alright.

    4
    « Comfortable hotel with excellent service »

    This hotel is about 2 miles from the center of town, just off of the beltway. It a good position if you have a car and plan to drive around as it easy to park and to hit the road. It is a 10-20 years old modern structure in reasonably good shape. The rooms are large, quite and comfortable. The staff is uniformly helpful and eager to please.

    3
    « Comfortable stay »

    Stayed at the hotel for 3 days of meetings. Convenience was great. Breakfast options nice. Room was big and functional. It could take a bit of an update, but overall the quality was great, particularly for the price paid. ... careful though to ask for a room with no connecting door, as you hear everything from the room next door.

    2
    « I felt going back to the 80s in this hotel »

    The hotel is in dire need of a remodeling. Everything feels old, the walls, the stained thin carpets, the furniture, TVs without HD, the basic food choices, decor in general. Newer hotels do not charge for internet wifi either, this is as basic as having a shower or a comfortable bed these days. Luckily the staff does go beyond their duties in terms of kindness, promptness and service quality. I have been in other cities in Mexico and found other Hotel chains that are more up to date and modern. If I were to go back to Morelia I would not stay here.

    4
    « Very Good hotel at Morelia »

    We stay there every month , since we love Morelia city, the rooms are very well conditioned, restaurant is excelent, the bar is a very good area and the drinks are cool, the price for night is very reasonable. Best option if you visit Morelia Mexico.

    5
    « Beautiful Grounds and Building »

    The best variety of food I've seen at the restaurant. Food was very good and server attention superb. Garden was beautiful and relaxing during the day. Since this is a convention center hotel, it was very busy and noisy in the lobby but rooms were reasonably quiet. Rooms were confortable but bathroom fixtures barely worked.

    3
    « Dissapointing stay »

    When I booked the hotel I realize it had change chain, My expectations were to find a whole renewed hotel but it was not the case. It is just the same hotel facilities but just with a different name. So, my experience was the same as in the past . I had a couple of experiences, one good and the other bad. Good one: We left a charger in the room and called to ask for it and it was there so we recovered it. The bad side, is that we left the car at the Valet Parking and a pair of sunglasses were missing after we asked for the car. It is unfortunate but we will not stay in this hotel again.

  • 4
    « Comfortable and friendly. »

    A nice hotel, not too fancy and a bit dated, but very clean. The staff was very friendly and helpful. The restaurant was reasonably priced and the food was good. Very nice breakfast buffet. I would stay there again for sure. Good location as well, you can walk to shop and eat. A lovely green space outside with a nice pool.

 

Getting to the hotel ...

All directions
·From: Mexico City-Morelia Road. Follow the road with directions to downtown. After crossing the bridge turn left by Periferico Paseo de la Republica until you find Ventura Puente Avenue and the BEST WESTERN PLUS Gran Hotel Morelia. ·From: Uruapan-Patzcuaro Road. Get in by Calzada la Huerta, and turn right to take Periferico Paseo de la Republica until you find Ventura Puente Avenue and the BEST WESTERN PLUS Gran Hotel Morelia. ·From: Mexico-Atlacomulco-Toluca-Morelia Road. Get in by Ciudad Industrial until Periferico Pasor de la Republica. After crossing the exit to Mil Cumbres and Sanzon you will take Ventura Puente Avenue to the BEST WESTERN PLUS Gran Hotel Morelia.