BEST WESTERN Ville-Marie Montreal Hotel & Suites,  Montréal

4.0/5  - based on 1051 guest reviews.
3407 Peel Street, H3A 1W7, Montreal, Canada - See map
+1 514 288 4141 +1 514 288 3021

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
  • Onsite laundry
    Onsite laundry
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When guests are searching for hotels in downtown Montreal, the best of the city is at their doorstep, and that's exactly what our Best Western® Ville Marie Montreal Hotel & Suites Montreal hotel provides. Enjoy being close to Montreal bars and clubs, so it's simple to enjoy the nightlife without worrying about traffic or getting back to your hotel at the end of the night. Being in downtown Montreal makes your trip easier and more enjoyable. If you're looking for hotels near McGill University we are the perfect choice. Whether it's a graduation or homecoming, or you're here on business, staying at a hotel with a superior location makes a big difference. For extended stay hotels in Montreal this location offers excellent customer service and great value. The Bell Center is nearby, and numerous festivals take place all year-round. There's always something exciting happening nearby. From the shopping mall to the museums, spending time in Montreal means a memorable vacation like no other. Slip into the Centre Mont-Royal for business travel, and rest assured there will still be plenty of options for having fun off the clock. Employees of banks, life insurance companies and other local businesses all depend on our Montreal hotel to provide exactly what's necessary for being on business in Montreal. Personalized service and a prompt reply to requests are the hallmark of our Montreal hotel. There's a restaurant and coffee shop on-site, so guests don't have to go far for a great meal or pick-me-up snack. Enjoy valet parking at our 4 Star downtown hotel. Luxurious bedding, peace and quiet, and rooms that are designed with comfort in mind make our Montreal hotel stand out. Whether you're here just for the night or for an extended stay, we're happy to make you feel at home. Reserve your room at the Best Western® Ville-Marie Montreal Hotel & Suites and enjoy the best in service! Enjoy your stay. Thank you for your interest in Best Western Hotels!

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Room 1

Guest reviews


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based on 1049 guest reviews
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407
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Service
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Value
BEST WESTERN Ville-Marie Montreal Hotel & Suites,Montréal
  • 5
    « Near McGill »

    Great location, terrific hotel. Spacious, comfortable, professional staff. Close to McGill university, downtown, walking distance to old city. Reasonable rates and adequate wifi. Very clean and comfortable.

    4
    « Great location / good service »

    Clean, comfy hotel with good efficient employees. The location is great, near the metro, a bank and lots of food options. A bar and restaurant on site, as well as a coffee shop. The valet crew is excellent, they greet you promptly with a smile get you situated quickly. The front desk crew is solidly efficient. We ate at the restaurant and had good friendly service.

    5
    « Excellent Hotel »

    Great hotel for value and service. The staff is very friendly and helpful. It is in a great downtown location. They have valet parking for an extra $25. A day. Restaurant and coffee shop are excellent. Will definitely have friends and family stay there.

    5
    « Great staff! »

    The location was perfect. The cleanliness, style, and overall atmosphere of the hotel far exceeded my expectations. And having valet parking was great. Even the hotel restaurant offered decent and healthy choices for breakfast. The view from our window was blocked by a duct of some sort, and they did offer us to switch rooms. I would stay again!

    4
    « Great location, ok room »

    Stayed for 3 nights in November. It's a great location, we never took transit or uber/cab while exploring Montreal. Hotel is old but clean. We could hear some noises throughout the day occasionally (wasn't sure what it was. Some machine?) but it wasn't loud enough to disturb our sleep. Room was small (1 queen bed) but bed was comfortable. Good price.

    5
    « Top Notch! »

    Staff is great! Special thanks to Mike, Head Valet. He and his crew really take care of you. Location is excellent....walking distance to all bars, clubs, restaurants, shopping and the Bell Centre, which we attended for the Leafs vs. Habs. If you want to score tickets, Mike is the man. Hats off to everyone.

    4
    « Overnight Stay for Hockey Game »

    Convenient location. Easy check in and check out. Large room. Friendly staff. Valet parking was seamless.Reasonable rate. I'll stay again. Close to a lot of shopping and restaurants. It's a short walk to the Bell Center.

    5
    « High value »

    We were really pleased with our large room, nice style and ideal location. We are able to walk to many shops, museums, galleries, restaurants and he metro stop. The staff went out of their way in service at all levels.

    4
    « Great Location! »

    We were in town for a hockey game and wanted a place that was close to the Bell Centre, not too expensive (we were only in the room to sleep) and clean. This location fit the bill. Check in was quick and we were close to everything. Lots of construction in the area so difficult to get around. We valet parked which alleviated our worries of finding parking and navigating the busy and congested streets. We didn't try either but there was a cafe and bar attached to the lobby. Would definitely choose this location again.

    5
    « Location...Location...Location in downtown Montreal »

    Stop searching and book Best Western Ville-Marie. I have stayed at this property twice and will for sure book it again. If you are an event planner you really need to give this property a chance to earn your business and take care of your group. I just hosted a conference of 30 couples at this property this week and everyone loved the location and enjoyed their stay. None of the other downtown chain hotels could even come close to the group room rate and food & beverage cost for our group of 60 people. The AV company they contract with was the easiest I have ever worked with. Our rooms were very clean and the beds were comfortable. Honestly my room looked like it had just been completely renovated. Very Nice! The entire staff were amazing to work with. Our meeting space was just the perfect size and exactly what we needed. Our dinner buffet and breakfast buffet was very fresh and tasty. The chef takes pride in his food presentation and the service was amazing. The general manager Rafik Zikry strives to make sure every person that walks into his lobby enjoys their stay. Make sure you take a short stroll down the street to Reuben's for a sandwich. Yum.....my favorite!

  • 4
    « Ok and reflective of price »

    Generic sound hotel. Was in room next to ice machine so that was noisy all night and the hot water took a while to get hot. No weights in the gym. Pillows were too soft for me. Room was clean. Wouldn't rush to return but wouldn't avoid either.

    4
    « nice hotel, great staff »

    We stayed here while visiting Montreal. We had room 606 on the 6th floor, which was great as it was very quiet. The hotel is well located, within a few blocks from Peel metro station and the city centre. The room was spacious enough, spotless, beds were comfortable. We had a great stay. I would also like to mention the female receptionist we had as she was very professional and helpful. She gave us an available room before check in time and helped us out with every single question we had. Also, the porter was very polite and kept our luggage on the last day after check out because our train was at 7pm, of course it was free of charge. All in all I highly recommend this hotel and I d be glad to be back there.

    5
    « Great conference hotel! »

    The Best Western Ville-Marie Hotel recently helped my organization plan rooms for a conference, and they were excellent to work with. They prices they offered us were an excellent value and included breakfast. They ensured everything went smoothly and our participants were happy. The rooms were recently renovated and are are spacious for a downtown hotel. There is a coffee shop, restaurant & bar in the lobby. The location is great for downtown Montreal and public transportation. Thanks so much to them for making our event a success.

    4
    « Inexpensive, very clean, great staff »

    This large hotel provides a safe, clean, and quiet environment in a central location. However, its name may be somewhat misleading--I don't think it's in Ville-Marie. It's especially close to the wonderful Montreal Museum of Fine Arts. I had to replace my key card twice in two days, and if there was breakfast I couldn't find it, but otherwise, I had a perfectly smooth stay.

    5
    « A Glorious Stay in Montreal - At Best Western »

    Review of Best Western Ville Marie - Montreal This is my 2nd time staying at this wonderful Hotel. Was here in November 2016 Travel as a solo. Came to Montreal to see Habs game. Very good hotel to stay here. Quick check in and the location is totally awesome. Very clean and many things around the hotel. Just steps from Mt Royal and the university. I used room service while at this hotel. Very amazing. They were so fast in bringing my order. The food was amazing and warm as well.Room well furnished and clean. Very close to underground city, if you go exploring remember where you entered for your exit. Bell Center is a short walk for those who love hockey. Good staff. Good restaurants directly on main floor of building. The Best Western Ville-Marie will continue to be our hotel of choice when visiting the beautiful city of Montreal! Recommend this for all types of travellers. Solo, groups, seniors, families etc. Thanks again

    4
    « DND NPSP Annual Conference »

    we held a conference for 60 people 1-3 November 2016. As the Contracts Officer, I did not actually attend the conference, I only set up the facilities and rentals. Mr Rafik Zikry was extremely helpful and courteous, and went out of his way to make this conference a success. Several attendees have told me the hotel is wonderful, great rooms, excellent service and prime location. I will definitely book more events at this hotel, and would suggest any size group do the same. Rafik, thank you so much for all you did for us.

    5
    « Perfect for McGill Stay »

    I have stayed at this hotel three times in the past year as my daughter was going through the application process at McGill Universitiyand then visiting her as a student there. The hotel is located right at the edge of campus and is easily accessible to all areas of Montreal. There is also a lovely cafe in the lobby of the hotel where one can get delicious pastries and coffee. The staff of the hotel is always warm, friendly and helpful. I am sure I will stay there again soon!

    4
    « Very close to town centre »

    Stayed here 10 October as part of a COSMOS Tour. Room well furnished and clean. Bonus a bath tub, just great for soaking those sore tourist "walking" legs. Very close to underground city, if you go exploring remember where you entered for your exit. We managed to easily confuse ourselves, but hey part of the fun.

    5
    « Great Great Great »

    I had the chance to stay at the Best Western Ville-Marie and I had a wonderful stay. Everything was great. Room, reception, restaurant, bed, bathroom. Good location. Good price. Will certainly stay again.

    5
    « Wonderful Time! »

    I just stayed at this hotel for three nights and it was wonderful! The staff is friendly and very helpful. My room was clean and just right. There was plenty of hot water and fresh towels. There is a cafe and restaurant right in the hotel - both are very good! This hotel is conveniently located within a few steps of McGill University. It is also only two blocks from Saint Catherine Street which is perfect for those of us who love to shop. If that isn't enough, the Bell Center is a short walk for those who love hockey. Valet Parking is available at a reasonable daily fee.

  • 4
    « Incredible customer service »

    I was in Montreal for a conference and was booked into this hotel. The room was clean and a good size, the hotel is conveniently located in the heart of downtown Montreal, and the restaurant downstairs has a good morning buffet breakfast (it was included for my stay, but am not sure whether this is always the case). After I checked out, I was contacted by hotel general manager Rafik Zikry because I had left my jewellery case in the room's safety deposit box! He was amazing in his follow up - couriering me my jewellery and then checking to confirm I received it. Very, very impressed.

    4
    « nice stay »

    Friendly helpful staff and very clean comfortable room. Good value. Parking was difficult as it was not clearly marked, construction surrounded the building, traffic was moving at a standstill. Valet Parking area was inaccessible.

    5
    « Great location and affordable price »

    We recently hosted a group of about 40 people here at this hotel. Located in downtown Montreal we found it to be a great location in close proximity to many shopping areas and restaurants including the hotel's restaurant and a coffee shop/cafe onsite. The sleeping rooms were spacious and very clean. Beds were comfortable. The meeting rooms that we utilized were spacious, clean and private. The food that's in the restaurant and through catering was excellent. Their staff was extremely friendly and attentive to all of our needs. Kudos to the entire staff for their excellent level of customer service and kindness. We will be returning to this hotel and hosting our events in the future at this location.

    5
    « Amazing as usual »

    Had a wonderful stay as usual. Would not consider any other hotel in Montreal. Attentive staff, delicious breakfast, very clean rooms. Would highly recommend to anyone wanting an exceptional experience.

    5
    « Romantic Weekend »

    Clean and convenient Vallet parking $25 - street parking available in evening so you don't really need it. Free breakfast would have been wonderful. Comfortable bed Clean bathroom Helpful staff The concierge led us to a great tour.

    5
    « A True Example of an Excellent Hotel! »

    We are a tour company that brings groups to Montreal 2-3 times per year. We have been staying at the Best Western Ville-Marie for years now. We always have a very positive experience. The hotel is very charming and the staff extremely helpful and courteous. The rooms are clean and very comfortable. This property is located in the heart of downtown. You can find many eateries, shops and public transportation as soon as you walk out the doors. The Best Western Ville-Marie will continue to be our hotel of choice when visiting the beautiful city of Montreal!

    5
    « Excellent service »

    All the employees work hard for the well-being of their customer, especially Rafik Zikry, the current General Manager. I forgot an item following my last visit and he shipped it to my house for free the day following my call.

    4
    « Good overnight stay »

    Hotel is a large BW located in the centre of Montreal, convenient to shopping, restaurants and about a 15 minute walk from the Gare Central. Access to the hotel was a challenge due to major roadworks taking place at and around the hotel. The room was extremely spacious and clean, the bed comfortable although the lighting was a little dim. The bathroom was good and the shower were both good. We did not take breakfast due to an early departure. If you are looking for a reasonably priced, centrally located hotel then the Ville Marie would be a good choice.

    3
    « Good location, not a great value »

    We stayed here for 2 nights. We had not been to Montreal in many years and wanted a good location for walking, which it has, next to McGill. However, the street in front of the hotel was torn up, which made crossing it pretty dangerous, especially before realized that the signs (only in French, of course) said "Use the other crosswalk." The parking seemed expensive ($22/day CDN; most lots downtown charged $15) and the total charge per night was not a great value ($188/nt US), although that may be the going rate for the area. The bed was good with a nice summer blanket, and the bathtub had a grab bar on the side. There was a nice view of Mont Royal but only one tiny window.

    4
    « Great Location, super helpful staff »

    Our company held a conference in Montreal this October, the sales manger Rania Tohme was extremely helpful and accommodating in arranging and booking all our staff and guests. We got a great rate, it was close to our venue and everyone was taken care of.

  • 4
    « Great stay, friendly staff, and delicious restaurant »

    I organize a large conference here in Montreal every year, my guests stay at the Best Western Ville-Marie. The hotel is clean and the staff extremely nice. The restaurant in the hotel - Zawadeh - is absolutely delicious and serves true Lebanese food. We have always been extremely impressed and satisfied!

    5
    « Great Location and Excellent Customer Service »

    As a training business it is very important to project the right sort of image every time we host an event and the staff at this hotel have never let us down. We always get great reviews on the feedback forms about its venue,location and customer service.

    3
    « Good hotel at the right price! »

    Stayed at this hotel recently for 2 nights, the rooms are huge in size. My bathroom was really big, nice updated shower and large bathtub. Check in was fairly quick, and concierge service was welcoming and very nice in getting us cabs and taking care of our luggage's on checkout. Lobby needs renovation, it felt tired and outdated. I would stay there again if the price is right!

    4
    « bad bar and restaurent staff »

    The bar staff totally ignored us when at the bar as the mainly French speaking staff spent more time with French guests. Also restaurant staff could be heard being rude to dinner guests and told us while waiting at the bar that he would come back to serve us but just did not bother, rest of the staff in the hotel were great.

    4
    « Good value hotel »

    We stayed in a Deluxe room with a king bed. The room was a very good size. There was a sitting area between the bedroom and the bathroom. The staff were friendly and helpful. The concierge recommended a restaurant for us to have dinner, which was very good. The Metro is only about a block away and shopping on Rue Sainte-Catherine is walking distance. The Grayline hop-on hop-off bus is also just a few blocks away. The hotel is reasonably priced and is good value for the money.

    4
    « Great location »

    Excellent customer service from the front desk and valet. All my questions were promptly answered. Convenient location, near the Metro and to many great shopping and dining locations. Room was comfortable and clean. Bathroom door had frosted glass panels, a bit awkward since I was travelling with my son. Would definitely stay here again, next time I'm in Montreal.

    4
    « Comfortable and well located »

    Great room comfortable beds and pillows. Bathroom clean and hot water at all times. Restaurant adequate but not fabulous whilst cafe great food and service. Near art galleries, information centre where hop on hop of tours start and close to train and underground city....great experience but take care and take detailed map so you can locate connecting pathways.

    5
    « Exactly what I needed »

    An excellent hotel with quick service and very reliable internet services - this is what I needed while in town on business for a few days. I didn't have a chance to use other amenities, but they looked to be of an equally high standard.

    3
    « Nice but NOISEY »

    When I first arrived and entered my room I was delighted at the size and cleanliness. Unfortunately it ends there. You can hear people in their rooms all night and doors crashing closed. When I say crashing I mean the entire floor reverberates from the doors. The gym is nice but when you are exhausted from no sleep fitness is not your top priority. It is centrally located but that is also bad when people come back to their rooms late making noise. Lots of tours stay there too and so you can hear them arriving late and leaving early. I won't stay here again.

    4
    « Great Location for Walking »

    In September my wife an I spent a long weekend in Montreal and chose this hotel for its location and economy. We found that for its price, it offered a lot of amenities, but the best was its walking location only a few blocks off St Catherine's. Recommend it for anyone looking to see Montreal.

  • 5
    « great hotel, location and otherwise! »

    First of all, the friendly and helpful staff greeted us upon arrival. The room was very clean and comfortable. We were on the 17th floor and is was so quiet, I thought we were the only ones on our wing. The bed was amazing and I loved the deep bath tub, which aw wonderful for soaking in after a long day of shopping. Overall, great hotel!

    5
    « Continiously a great value »

    Ten years ago, I stayed for the first time at the Best Western Ville Marie. Since then, I returned each year several times when on business trips in Montreal. Over the past decade I have never been disappointed by this hotel. Personalized service, clean and comfortable rooms, and excellent food in their in house restaurant. The hotel has also renovated all rooms with new comfortable bedding, new furniture, and modern TVs. Overall, the Best Western Ville-Marie remains on of the best values in Montreal!

    4
    « Very good hotel in a great location! »

    Really enjoyed my stay at the BW Ville Marie. The rooms were huge with plenty of space to work and relax. The rooms are super clean and the cleaning staff was friendly. The service in general was very good. The front desk staff was helpful and happy to help. Same with the servers in the breakfast area. The location is great both for business and leisure. I would definitely go back!

    4
    « Spacious room »

    We spent only one night here as we were in town for a concert at the Bell Centre. The hotel is in a very convenient location for walking the downtown or hopping on the Metro. Since there is a lot of road work ongoing we recommend parking your car at the hotel and using public transit. Valet parking is $25.00 per day. The room was large with comfy chairs, desk. Fridge & coffeemaker. Lots of storage and closet space. There were night tables on both sides of the bed. Lots of outlets for charging your devices. Bathroom was small but clean and serviceable. Would definitely stay here again

    3
    « Just so-so »

    Good thing is that it's close to the city center. A ver, very old hotel. Halls need to be redone.....elevators updated. The bathroom was so small, and with a glass door, so when someone used the room in the night, they had to turn the light in, thus waking others up. Woke up to no water. Not impressed.

    5
    « Well located to explore Montreal »

    We stayed 3 nights here after a cruise. The locatin was great for visiting the art museums and other attractions along Rue Sherbrooke. The Peel Street Metro Station and the underground are nearby. Multiple restaurants are close and a nice little independent coffee shop is just off of the lobby. This made a good location to explore Old Montreal and the McGill campus area attractions.

    5
    « Terrific hotel to be in the center of it all »

    I recently visited Montreal (Quebec) Canada, to attend the Annual Montreal Jazz Festival, July 5-10, 2016. During that time, my son-in-law and I stayed at the fabulous Best Western Ville-Marie. Everything about the hotel we loved. The hotel accommodations, the location, and most of all the super staff. With this being the first time that we have visited Montreal and attended the jazz festival, the staff at Best Western Ville-Marie made our visit there one of our most memorable ever! From check-in to check-out, everything went like clockwork. The staff was very friendly, helpful and professional. It actually felt like home, even though we were miles and a world apart from Savannah, Georgia (USA). The rooms were very clean, organized, and had the comforts of home away from home. To start the day, you've got to have breakfast, and that can be accomplished right there in the hotel. A hearty breakfast at that! If you want to have coffee, tea, or a soft drink later that morning or during the day and early evening, be sure to check out the coffee shop, located?..right there in the hotel. How about shopping? You are only a couple blocks from the most exclusive shopping district in Montreal, above ground and underground. How about attending the jazz festival? You are only about 20-25 minute walk from the hotel. Say you want to check out some tours of this magnificent city, you only have a 15 minute walk to the city's tour center. A visit to any city would not be complete without a great steak dinner and a night on the town at one of the many night clubs. You won't mind walking a couple of blocks in two different directions from this wonderful hotel. Now you may be wondering how these two dudes did all of this in 5 days? We couldn't have done all of these things without the help and guidance of Mike and Abraham at the Concierge Desk. We really have to give a shout out to these two cats that guided and assisted us to do all the things that I've mentioned. A real asset to the hotel and the city of Montreal, I might add. I tried to keep this short, but how could I with the wonderful time that we had in Montreal! So, on your next visit to Montreal (Quebec) Canada, I highly recommend the Best Western Ville-Marie hotel. You will be glad that you did.

    4
    « good value for money nice location »

    good location very comfortable hotel clean,well appointed. hotel staff very helpful and polite would stay again only thing that needs improvement is breakfast, off menu ordering would be better than buffet

    3
    « Good location »

    Stayed here for 3 nights. The staff were very welcoming and our room was quiet and the beds comfortable. The hotel is in a good location to walk from, however it is in need of refurbishment. There are so many restaurants near the hotel we didn't have a meal there.

    3
    « At 200$ a night, I expected more. »

    I used to eat and stay here when it was the Royal Embassy Hotel (showing my age) and quite the in spot downtown. The hotel has been refurbished but one can still feel the age of the building - not much attention was paid to details such as door frames poorly trimmed and such. I have lung problems and the slight moldy smell in the bathroom was discomforting. Great size room however and all the necessary amenities. The staff was quite helpful and I had an excellent espresso on the ground floor. It's an excellent location for at least 3 museums .... great shopping and dining.

  • 4
    « Great stay »

    Staff friendly and helpful. Room excellent - plenty of power points and also usb points for charging devices! Great central location can eat in the cafe attached for breakfast and Lebanese restaurant for dinner - both at reasonable prices! Thoroughly enjoyed our stay there - roadworks outside but only inconvenience was the crossing of the road which was policed during the day anyway! Cannot fault it!

    4
    « Two Nights in Montreal »

    Very nice hotel. Room was nice, bed was good, bathroom was clean. Staff was helpful in giving us tips for getting around Montreal. Hotel is a block or two from the McGill University campus so there was a little street buzz from a lot of 20-year-olds moving around (which we like). Also 4 blocks from the base of Mount Royal and near the shopping & restaurants on Rue St Catherine & Rue Sherbrooke.

    4
    « Standard good quality BW hotel in a good location on an ordinary day. Bad personal experience with construction noise. »

    We stayed at the Best Western Ville Marie for 4 nights at the beginning of September 2016. Good time to visit ? the weather was lovely (about 24 degrees) when we were there. Having stayed at many Best Westerns in the US we thought this was a safe bet and we were right as the room was large, comfortable and what you would expect from this brand. I'd probably say the corridors and bathrooms look a little more worn than others but nothing major. The staff weren't overly friendly on check-in or check-out but they were efficient and we had no issues. One major issue with our stay was the massive amount of road construction outside the hotel which surrounded the hotel on two sides. This was only a minor issue outside in that there was a bit of a wait to cross the roads but it did cause us some issues inside the hotel. When we first checked in we were given a room on the 7th floor and thought we'd got quite a good room allocation as it seemed high. The next morning we were woken at 7am on the dot by huge amounts of noise from the roadworks outside. We were awake anyway through jet lag and thought it was a one off early start so didn't worry too much about it as in fairness it wasn't the fault of the hotel. On the 2nd morning, despite being heavy sleepers, we were woke again at 7am on the dot and then for the next two mornings too. Over the course of our stay from getting in and out of the lifts with other people we then realised everyone else was actually on much a higher floors like 10 to 15 and so at the end of our stay, we felt we had actually got one of the worst room allocations. We should have probably asked to be moved but we thought it was outside the hotels control but in retrospect it felt like they looked after other people more without asking. As previously mentioned, roadworks and start times are outside the control of the hotel but the noise was so loud that I almost think hotels shouldn't be allowed to allocate rooms at full price that have this noise level so early ? if you can't sleep when you want to as a guest this isn't really fulfilling the deal. We work 48 weeks a year getting up at 6.30am every day, we shouldn't be forced into early nights and early starts on vacation too. If nothing else an acknowledgement of the issue or an apology would have been a nice touch but at the end of our stay we felt like the total lack of communication about the roadworks came across as ?suck it up'. If you're visiting in late 2016 I imagine this will still be an issue so if 7am sounds like an early start take ear plugs and this should help. Despite all this, the hotel has many plus points on a normal day: ? There is a small café and Lebanese restaurant just off reception if you don't want to wander too far. However, you are only 5 minutes away (in most directions) from many other coffee shops and bakeries. Tim Horton's is a cheap and cheerful Canadian brand and is only a few minutes away on Rue Stanley. There aren't many obvious convenience stores around the hotel so we walked to Provigo on Avenue Parc which is a fairly large and reasonably priced supermarket. They also sell international phone cards which worked out incredibly cheap for us to call the UK from any hotel phone as a toll free number. We bought a $10 card and only used maybe $2. ? You are also only 5 minutes away from ?Peel' tube station. We found the metro really easy to use and used it more than we thought as some tourist spots are quite a distance from each other. We bought a couple of day passes and used them quite a lot mainly on the green and orange lines. In retrospect, we wished we had bought the 3 day pass at the airport when we bought the bus ticket. ? The hotel is pretty easy to reach using the 747 bus from the airport. If you have lots of luggage (we had a suitcase each and a rucksack and are aged 37) it might be best to take a taxi from the airport. This is really well signposted at the airport. You either need to buy a one day pass (24 hours use on metro and bus) at $10 or a 3 days at $18. I wish we'd have got the $18. You then walk out to the signposted stop and get on board with your luggage. A staff member helped us with our luggage which was good. We then got off at stop 4 ? René-Lévesque &Rue Peel. (You then just need to walk about 3 blocks up a fairly flat street/very slight incline which is Rue Peel. It took about 10 mins.) The driver shouted the stop number so I'd try and sit near the front or ask the driver to tell you when it's your stop. It's about 30 mins or so (I think) before they start making any stops at all so don't worry! (If you do a search on the Trip Adviser forums there is a step by step guide to using the bus available). ? Location wise ? around the hotel seemed to be easy, busy and safe to walk at all times. It takes around 30 mins to walk to Notre Dame and the old town. Very near to McGill University. Around 10 mins to the main shopping street. Mont Royal is behind the hotel so just turn right and head for the green hill! It's a bit of a climb but if you're reasonably agile just take it slow and its worth it! There are about 400 steps or some longer flatter paths up to the viewing point. So hopefully that is all of use! In conclusion?the roadworks issue is of course dependent on the time you visit and your room allocation so in fairness I would say on an average day this hotel would suit most people as base for visiting Montreal. If you've stayed at a Best Western in the US/Canada before I'm sure ordinarily you'd think it was of a comparable standard. As a hotel room for a tourist out most of the day I'd say it fits the bill for most people.

    5
    « Great value on the edge of downtown. »

    The Best Western Ville Marie delivered a great experience this week. Nothing extraordinary but everything as it should be. Great responsive staff, fairly priced room service, and a great base for exploring montreal. Located just blocks away from the standard tourist sights and close to bus lines and subways. Would definitely stay again.

    5
    « Loved the Hotel »

    Lovely hotel. Walking distance from the shopping centre and down town. Most shopping areas ate ok Rue St. Catherine. Also check out the Bay. Simple breakfast in the morning for just 18 Canadian dollars. There's also a cafe adjoining the Hotel where you could get a quick meal or breakfast. Good internet free with no extra fee. The rooms are adequately furnished with an ironing board and an iron. There is also a gym with simple gym equipment. The concierge service was good and helpful. They kept my suitcase safe after checkout and I collected it upon departure.They also organised a taxi to the airport.

    5
    « Exceptional service and great location! »

    I stayed once again at the Best Western Ville Marie during one of the busiest times: the start of a University year. The service I received was simply exceptional... from the staff at the front-desk, the Valet reps, the housekeeping staff, the dining room service and even from the General Manager... the service was as good as they have always provided me. Furthermore, the hotel's location is the best in the city of Montreal. I highly recommend this Best Western! It is a pleasure to stay here. Andres Venegas

    4
    « Good value, good location »

    Stayed here for a long weekend in September. Rooms are a good size, lots of closet space. Hotel was generally quiet. Café downstairs was nice if in need of a major design overhaul. The location is great, close to Rue Ste Catherine but not too close. I would definitely consider staying here again.

    4
    « Great bathroom »

    Nice room, comfy bed and pillows. Fabulous bathroom! So hard to get out of the shower, it was so nice. Lovely long bench to put everything on. Plenty of space. Ask for a room away from the lifts as you hear Bing, Bing every time the lift comes to the floor and lifts are busy up till midnight or later. Good location close to shops etc. Lebanese restaurant provided nice meals. Staff not so friendly and waited 45 minutes for tables to be cleared and get coffee. Didn't happen so we left and went across the road for nice coffee and cake. A lot of road works happening outside hotel, don't expect to sleep in!

    4
    « Great location and good standard of accommodation »

    In a central location for numerous city based sites and not to far to walk to the top of the hill for views over the city. But you will need good stamina for that. Hotel is quite compact as it sits on a busy corner. Restaurant also attached. Room was a good size for one or two people. Very clean and tidy - bathroom too. Found the coffee machine complicated. Room had a fridge and iron and board. Free WiFi. Due to busy streets outside I recommend perhaps ear plugs for the lite sleeper. Also could hear people in corridor. Echoes a bit. Overall for a medium budget hotel seems good enough.

    5
    « Great Hotel »

    It was so nice to be in a great hotel after we had spent 5 nights in one not so great in Quebec City. The Best Western Villa Marie is a great choice for a stay in Montreal. It is in a great location for shopping and transit to get around the city. The staff are great and very nice people. There is a great Lebanese restaurant in the hotel. After returning home I realized that I had left my expensive perfume in the room. I call the hotel on a whim not really expecting to get it as it had been over a week since we left and much to my surprise they had my perfume. I offered to pay for shipping if they could send it. I dealt with Rafik Zikry general manager and he was so helpful. After he let me know it was in transit, I asked how he would like me to get the funds to him and he told me not to worry about it. I was so grateful for all his help and generosity. Would recommend this hotel to anyone as everything was to our satisfaction and beyond.

  • 3
    « Average »

    Staff was nice. The room we had was a king size standard room for two guests. Room service was ok but a little pricey. The restaurant again was average. The room was very clean and nice. Bathroom was average; decent size. No compliants bout the room but nothing special. The hotel is situated in a decent location. Walking distance to pretty much anything; good dance clubs, strip bars and really good restaurants. No pool or hot tub. And for the type of room we got there was no free breakfast included.

    5
    « Great ! »

    Impeccable service, staff was very professional and very kind. Nice room. Heartwarming welcome. Our meeting was prepared at the last minute. Still, the hotel management responded to our requests quickly and very professionally. I recommend this hotel.

    2
    « there are better hotels »

    i have stated the problems with this hotel above. it is run cheap and does not know anything about good customer relations , the bathroom was dangerous and as i said before cheap and a small amount of toilet paper, plastic cups instead of glasses they cut off the internet a few minutes after 12 pm having stay at this hotel many times before, it would appear from the above that it has a new owner or management another example is that breakfast is served on cold plates

    4
    « Good downtown Montreal hotel »

    We spent 2 nights at this hotel. The first and last of our 7 day trip. It is very well located and the personnel fully bilingual always ready to help. Close to many restaurants, stores, public transport. Parking is expensive ($28) unless you go on the week end and can find a free spot across the street.

    4
    « Hotel well situated close to the city center »

    Good and comfortable hotel, very well situated close to the center of Montreal, to the University, to the park of Mont Royal and to many good restaurants and cafés. The staff is very competent and always ready to help

    4
    « A Quiet Relaxing Stay »

    This Best Western Ville Marie Montreal Hotel I found centrally located near the Peel Metro Station, comfortable and quiet. The room was spacious, clean and relaxing . I had booked when there had been a cancellation and felt fortunate I had gotten the accommodation during a busy Labour Day weekend.

    3
    « interesting bathroom! »

    easy book in, polite efficient service everyone spoke English. in our 10 day family trip to Canada this was the only hotel to realise that 2 rooms under one booking meant we wanted to be next door to each other! the rooms were clean, large and comfortable with easy chairs and a table to sit around. it was nicely situated in town, not too noisy but close enough to walk everywhere. Montreal was friendly and lots to see. we had a couple of niggles that we couldn't do anything about really and didn't spoil the trip but here goes We were told it was a set price of $40 for taxi to airport and hotel but nobody told the taxi drivers I expect because there and back we were asked for $45 plus tip! What's up with the glass doors on the on suite? the toilet is directly opposite the door, very, very uncomfortable! even the towels weren't big enough to drape over the door to block out view. as I was sharing with my husband and son we all moved around the two rooms to give each other privacy. finally the two rooms we were given were next to the lift and opposite the gym, people were inconsiderate with the talking and noise outside the rooms early morning especially. a good job I dint have very young children. last one ; wont use the hotel bar/restaurant - service definitely not with a smile or politeness. overall a really nice stay.

    5
    « Good location and the room is very comfortable. »

    The hotel is a great location but a little too far to walk to old town. Room is great, bathroom and shower facility great. Free wifi available and fridge is provided to store our medication. We collected a map from reception and basically walked everywhere for 3 hours. The underground shoping and food stalls are great. We ate our dinner in one of the underground food court.at reasonable price. We will recommend this hotel. I am not sure of the cost since we are traveling on a COSMOS tour.

    4
    « Excellent service »

    I'm here just to overnight between Quebec and Miami. It was raining in Montreal when I left on the Sunday, and its still raining when I get back to Montreal again on Tuesday evening. And in fact is pouring down. So I'm stuck in the hotel, which means I have a little more interaction with the staff than expected. Check-in was efficient and organized. Sorted in 5 minutes. Am in a room about 2 floors from the top, but the A-C unit outside must have a panel loose, so it's clang-clang-clang-clang means I can't stay here. Call reception, they say come down and get a new room. No quibbles, new room assigned in 2 minutes. Lovely, quiet. Room service is my only option. Seems expensive, but portions huge and I can't finish. Efficient checkout at 3.30am next day.

    4
    « Nice Hotel »

    Both of the rooms we rented were well appointed and bright. Wi-fi was dependable. The location was good and near the subway. We were disappointed that our two rooms were 3 floors apart rather than next to each other as requested, but understood their dilemma considering we didn't arrive until early evening. Our room lock didn't work properly, so they promptly sent someone to fix it. However, we continued to have problems with it but learned to pull the door towards us as we inserted the key and then it worked. We discovered that several other people on our floor had the same issue. On our last night, 8 men partied loudly in the room across for us. We were told nothing could be done until 11:00 PM. Since this is not the behavior we would expect at a hotel of this caliber, we would not stay here again.

  • 4
    « One of several high-end hotels right downtown near McGill »

    This one is not hugely different from ca. 10 high-end hotels all within ca. 5 city blocks near downtown and near McGill. They are all expensive, though this one is sometimes a bit more reasonable with various deals and manager's specials. Parking is by valet at Can$25/day. Everything works, and the rooms are comfortable, fairly large, with everything you'd expect. Best to be high up (say, > 11th floor) because of street noise. Staff are friendly and helpful. Valets have a tough job but are quick.

    5
    « Excellent Hotel that I recommend »

    Very nice people and staff is so professional. The rooms aver very clean and everything is simply great. The restaurant "Zawedeh" is the best ! if you wish to eat lebanese food, make sure you eat at Zawedeh. one of the best lebanese menu. I recommend this hotel and will come back soon Thank you all for the hard work, the professionalism and hospitality. Sabine Track

    5
    « Wonderful stay »

    Great hotel, in the center of downtown Montreal. Very affordable, clean up-to-date and spacious room, courteous, helpful staff, good breakfast selection, modern and welcoming reception area. Valet parking was quick and helpful. which was great since the adjoining streets are in the process of reconstruction (as is the entire city!), but the room was still very quiet. Would certainly stay there again!

    3
    « Ok, but not my first choice »

    The hotel is close to the metro stop (Peel) and walking distance to St Catherine for shopping. My room was quite dark as the window is small compared to the size of the room. Bed was comfortable and the bathroom adequate. The room had a dated feel to it. Hotel staff where friendly and very helpful which is a plus. I tried the small cafe for breakfast. Coffee was ok, but the fried breakfast was poor.

    4
    « Great Trip to Montreal »

    From check in to check out we had a very good experience. The location was perfect for getting around the City and close to shopping, restaurants etc. Did not eat in the restaurant attached so cannot comment on that, however we did have a montreal bagel in the cafe whichwas very good.

    2
    « Continues to disappoint »

    We have stayed here 3 times. After an okay experience the first time, taking our son on a tour of McGill at their open house (this hotel is very near the university so that is it's main advantage), we returned in August 2014 to take him to school and get him set up in his residence. Upon checking out, we waited a full hour for our car to come from the valet parking, and even then, they revealed they could not find it! Turns out they had lost our car key. It was a complete fiasco, but the general Manager, Rafik, was very kind and helpful, and got us breakfast, knowing I was very stressed out. He invited us to please return and he would "take care of us." This past weekend we took him up on his offer, but we booked on Booking.com, which we realize now was an error. We found the same guys responsible for the parking, and they really have a terrible attitude to guests. They will not move when they get your car. It is clear they are taking care of you not because it is good service, but because they expect a tip. Nasty. They hang around staring until you come up with the tip for them. We found this disturbing and ended up just not tipping them. The second problem was that Rafik, though he was expecting us, was not in when we checked in on Friday. He instructed the front desk man, Peter, to give us coupons for the restaurant breakfast. Ugh. You can get a much nicer breakfast across the street, really, really good. The buffet breakfast in the hotel is plain awful. But I guess if you have a coupon and its' "free" then try it out. Do not pay for it though! Finally, the room was a huge disappointment. The room cost was high and the room was much smaller than we would have expected having stayed there twice before. How is it possible for a hotel to rent out rooms at only a few dollars less than the usual rate, when they are so much smaller? Our bathroom was a narrow corridor. We will never return to this hotel, since we gave them a second chance and they continued to disappoint. Rafik, you are a very nice person, and likely you are doing something right to keep the same employees over time, but unfortunately, you are not checking who is returning to you from previous stays, and therefore, what type of room you might want to give them. And...you need to train your concierge guys to make customer service a priority, rather than to treat guests poorly and work only for tips. PS The room was not clean when we checked in either, but I couldn't be bothered to complain anymore.

    4
    « Family of two »

    We were in Montreal as tourists, mom and son, age 11. We often use Best Western. We liked he location and the very very helpful concierge. We used the valet and they were very courteous. We didn't love that they didn't have a pool and that the hallways were shirt and dimly lite. We enjoyed the bar side of the restaurant and he staff there were kind.

    3
    « Overrated hotel »

    The hotel is situated in the corner of a very busy street with lots of construction. Not recommended when looking for a quiet room. We were placed on the 3rd floor and it was very noisy. The elevator was very small and the wash room was just basically 3ft x 5 ft. The front desk on duty at noon when we checked out today, Wednesday August 24 was not vey friendly and was very rude. She should be fired and management should replace with a more competent and friendly staff. The only good thing about this hotel were the guys from the valet parking. Two thumbs up for them.

    4
    « Great location near restaurants and Metro »

    From the Front desk Personnel to the Valet attendant everyone at the Hotel was cordial and helpful. We took the 747bus from the airport and had a 4 block walk to the Hotel. The rooms were large and comfortable. The breakfast can be had in the attached cafe which had a very nice menu and very affordable. We only had drinks in the hotel lounge but a full menu for dinner was available there. The restaurants on Crescent street, a 2block walk were easily accessible. The Valet will store luggage if needed for a late departure.

    4
    « A comfortable hotel in a good position »

    Stayed here for two nights. It is in down town Montreal, and takes about 20mins to walk down to the old quarter of Montreal and the Notre-Dame Basilica.The rooms were spacious and light and the beds were comfortable. A reasonable hotel for a couple of nights..

  • 5
    « Excellent Hotel »

    Very organized, great service - everyone is coridal and polite, great location, near downtown - you can go by walk. I left before breakfast time and they send me a snack before I live. I recommend and I would stay again.

    4
    « stayed 1 night »

    upon booking this hotel, we sent a request for an early check in, we got there at 1230pm and sure enough our room was ready, we were received by a fine young woman and the desk she was polite, friendly and answered our questions promptly,, the hotel was clean and decor was fine,, we didnt try any of the 2 restaurant that is on hotel grounds, but they looked fine, this hotel does not have any swimming pool by the way.. and they charge 25$ plus taxes on valet parking, no option to park it yourself, that would be my only problem with this hotel.. this hotel is in downtown but 15 mins away from old montreal area.

    3
    « Average! »

    Stayed one night on a drive through Quebec no reservation, supposedly they had one room left. Had a great view but was the size of a shoe box for with tax $250 The receptionist did show me the room but I didn't have a choice considering she told me it was the last room. I had no problem the room was so small but the price for that room is out of this world. Plus we paid $28 parking/valet. Yet no one parked my car I drove it myself. Books a head for sure. Not good for pricing in a stop over one night choice. Almost $300 for a shoe box and a park ur own valet lol

    4
    « Cozy and Comfortable »

    Staying here was a great experience, the staff friendly from the concierge to the Valets. Enjoyed bantering with the Valets. The hotel is ideally located within striking distance to the downtown core, restaurants cafes, pub etc.We occupied two adjoining room. They were both large with king size beds and very comfortable. The only criticism of the rooms were the marble thresh hold to the bathroom which is raised from the carpeting perhaps about two inches or so on which I tripped and stumped my toes more than once. We had breakfast at the hotels cafe on the last day, the food was good, an informal atmosphere nonetheless enjoyable. Thanks for being part of our vacation 2016, we're likely to consider a stay here upon return..:-)

    5
    « Montreal »

    Good location Superb stuff Parking option Comfy room Good bed Everything is close Very accessible City Tourist Center just nearby WiFi is free All in All good I had good days in Montreal residing in this hotel, you can have breakfast nearby in many restaurants, fast food places or the bistro attached to the hotel

    4
    « Great Location Near Old Town »

    This does not compare to my favorite Best Western Santa Ana Airport. Its lobby is grander, the staff is very pleasant and dressed appropriately for an "upscale hotel", but the rooms are like any BW Plus Hotel and breakfast is not complimentary ($16 Canadian per person). It is relatively quiet, with slamming of doors the only noise. A pleasant experience overall.

    4
    « Nice hotel in nice neighborhood »

    This is a upscale Best Western hotel in a 4-5 star hotels neighborhood. Ritz Carlton is just 5-min walk down the road. Lots of restaurants & activities in the neighborhood but it's safe & as it's in a quiet corner. Walk to St.Catherine shopping street is just 10 minutes & 5 minutes to the Peel metro station. Staff are helpful & polite. I booked a bigger deluxe Queen bedroom with view, I think it's worth it as it's really 1/3 bigger than the regular Queen & has a nice view of Mt. Royal. AC is cool & quiet & adjustable to different speed & temperature. Room is clean & bed is comfy.The only improvement is the shower head is a bit too water-saving so it takes a long time to clean your body & hair.

    4
    « Great Hotel »

    I had a great stay at the hotel.The staff were friendly and very accommodating.It's close to shopping and the metro.The rooms comfortable and kept clean by the staff.The only down side was the bathroom door was that frosted glass and could see a silhouette of my friend using the facilities.We had to put a blanket over the door for a bit more privacy .

    3
    « 5 Stars for Location- but service and room quality could improve »

    I stayed at the Best Western Ville-Marie while in town to do a campus tour of McGill with my daughter. First and foremost the location is perfect. It is a 3 minute walk to the Welcome Centre at McGill. You are also close to many bars, restaurants and sight seeing. I found the staff at the front desk rather cold. I found that the initial check-in person did not exude any warmth, no offers to help make my stay more pleasant, very straight forward and to the point. Our room was on the 5th floor and was a good size and I have to say that the beds were comfy. The bathroom was a disappointment. The grout in the bathroom tiles was black and full of mildew. Also, when you ran water in the sink a very strong smell of vomit was noticeable making me think someone before us may have thrown up in the sink. We also were missing toiletries- shampoo and conditioner and had to call down to the front desk (twice) to have them brought up. There was a big construction project happening on the street below that created quite a bit of noise in the room, but that is not the hotel's fault. We flew into Montreal so did not have a car to park- I think doing so would be a bit of a pain as there really isn't a very big driveway to pull up to. Overall if you are most concerned with location and a comfy bed, than this hotel would fit the bill. Bathroom issues were the main reason my rating overall was a 3.

    5
    « Great location, service and staff »

    My friends and I were going to a music festival and looking for a place in Montreal. All the hotels downtown were booked. We were able to get one room in this hotel. It is centrally located and had great rates. There is a cool coffee shop downstairs, a good bakery and breakfast places to eat nearby. It's within walking distance to the shopping district and Mount Royal, a big destination in Montreal. We were able to walk to the shopping district and it's a short distance to the subway. During our stay, we asked for an extra cot and it was delivered immediately. I lost an e-reader and emailed the hotel to ask for help finding it. Rafik, the General Manager, helped me find it and mailed it to me almost immediately. It was a busy weekend and the staff handled all the services very well and in an orderly fashion. They were so professional and courteous. I am grateful that they help me find my e-reader. It was a great experience.

  • 3
    « Good Location, Poor Service »

    The hotel is in an ideal location, close to attractions, the Metro, St. Catherines and Old Montreal. The standard queen room was very small, but clean, except for hair in the tub and a dirty bathroom floor when we arrived, The bed was very comfortable and the thermostat was easy to adjust. The biggest problem was with the valet/concierge. The hotel claims to have a concierge, but the same person doubles as the valet and so is more often parking cars than offering concierge service. Even in these instances, he was unable to help with tours and had little knowledge of local attractions. If you expect concierge service here, you won't get it. The hotel needs to hire a real concierge or stop advertising that they have one.

    4
    « Big, clean room. Not much character. Good location. »

    This hotel is good. The room is big and clean. WiFi works well and the hotel is reasonably well situated. Good value for your money. Unfortunately, like most big hotels here in Montreal, it completely lacks character. Great for staying in Montreal for a few days.

    4
    « Excellent value downtown »

    Our family of 5 stayed here while I was on business. The proximity to the downtown core is excellent. We experienced no noise issues, and the room with 2 queen beds was a very suitable size. We had a roof-top carrier on our vehicle so the standard valet parking didn't work for us. I had to find above-ground parking elsewhere.

    5
    « Amazing stay »

    We stayed for 2 nights in the hotel. We had a great time. Hotel staff is extremely friendly and helpful. The rooms are clean, spacious and the bed was very comfortable. We had dinner at the restaurant and it was delicious. Great area. Everything is in walking distance (metro, downtown...etc) We can highly recommend this place.

    3
    « Just OK »

    Centrally located, comfy beds, nice big tub, large rooms. However, we were required to use valet parking for $25/day plus tips. We were not allowed to borrow the luggage cart and had to have a porter carry our luggage... more tips! It seems the going rate is $1 per bag no matter how small it is. Because we were traveling with our children, we probably had 15 small bags- On the last day we gave the porter $5, and he gave us quite a look! Also we were told that breakfast was included but when we tried eat breakfast we were told that it wasn't included. Will not be staying here again.

    5
    « INCREDIBLE SERVICE AND FANTASTIC STAFF »

    We rented the Grand Salon conference room for our engagement party. The staff at the Best Western Hotel Ville Marie where fantastic. Extremely polite and always willing to help. The food and service was top notch, and Mr. Zikry went out of his way to make us feel like family. We highly recommend renting there halls for your special occasions!

    5
    « Amazing stay at the Best Western Ville-Marie »

    I stayed here while touring Canada, this was by far the best hotel that we stayed at. Hotel is very clean and well maintained. When I arrived back to the US I realized that I lost my glasses and apparently left them behind at this hotel. Mr. Zikry/Directeur Géneral / General Manager made arrangements to mail back my glasses. Great service!

    5
    « The rooms were surprisingly large for a big city. »

    The location is within walking distance to the metro or bus stops. There is a lot of shopping and restaurants right there. It was a great location. Right in the middle of it all. We were stopped for a parade trying to get back to the hotel at one point! I asked room service to deliver a bottle of wine at 9:45 and they said they couldn't because they were going to close. I thought that was pretty ridiculous considering how much they were going to overcharge me for it and it wasn't like I was asking for a steak to get grilled or something that might justify the reluctance. Hard to get a taxi from there too. If you want your care give the valet plenty of notice, not on city time there.

    5
    « Service Above & Beyond »

    Just returned from a weekend stay celebrating a bachelor party. The staff were great to the group and were helpful with restaurants and the like. It was a bit hectic given the theme of the weekend and I wound up leaving my backpack in the room. I didn't realize it until I arrived home so I gave them a call. Without so much as a peep, they told me that it would be shipped back directly. And to top it off, they wouldn't accept my offer to pay for the shipping. Now that's service with a smile! Thanks to the team there!!

    3
    « Best Location.. but.. »

    It's our 5th trip to Montreal to watch Rogers Cup tennis. Due to the Air Miles program to start expiring my points after 5 years of age, we booked our trip to use up our miles. Our choice for hotels was for the Best Western Ville Marie, for it's proximity downtown. Pros - Great location close to restuarants, shopping, 1 block from the Peel subway station to attend tennis matches. - Room was very comfortable and nicely decorated and furnished with a nice walk-in glass shower and kholer fixtures. - Room ventilation was top notch, as it was extremely quiet and efficient, and didn't keep us up at night with a noisy a/c fan like most hotels. Cons - noisy plumbing (water supply) system due to age of building, espeially the showers. - room doors were all in need of new closers, as the doors ALL SLAM shut with a loud bang that could be heard down the hall every time someone closes the door. - no cleaning service provided for 1 day out of 5. Complained and was given 2 breakfast vouchers in the restaurant. Breakfast buffet was just okay for a $40 a couple. Based on the prevailing room rates ($210 inc taxes) is a decent value downton, considering that I didn't actually pay for our 5 nights, but cost us a total of 6300 Air Miles + $135 fees & taxes, that was book in Dec/15.

  • 4
    « Perfect for a visit to McGill! »

    My daughter and I stayed here for a visit to McGill. It is literally 1 block away. There is a breezeway that runs directly behind the hotel that puts you perfectly in front of McGill's Visitor Center! The rooms are beautiful. We had a suite and it was perfect for us. Complimentary breakfast in the restaurant downstairs was nothing luxurious but it was just right: scrambled eggs, bacon, sausage, toast, cereal, fruit...served buffet style. The service was excellent! And, of course, Montreal is BEAUTIFUL! The hotel staff was very kind and accommodating. We asked for a late check out and were able to get it without fuss. The agent was Sophia (?), spoke Spanish and English and was very kind and knowledgable, as were the kind gentlemen working with them. Valets were also very kind. The only clunker was the later agent - a young lady, blond long hair, the one speaking Italian - who complained incessantly about the AirCon in front of the guests. Immature and unprofessional. Otherwise, our stay was terrific! I gave it 4 instead of 5 because it was pricey. If my child decided to attend McGill, we'd definitely choose a place close by that is not as expensive.

    5
    « Good location, comfortable rooms - would return »

    In town for the JFL Festival and this hotel was well situated. We would grab a cab to old Montreal for supper, walk to the theatre, then walk back to hotel after shows. The streets were safe and clean. Hotel staff very welcoming and attentive. Hotel room was clean, spacious (king), and beds were comfortable. Fridge was a nice bonus. Wifi was fast. Did not eat at hotel. Short walk up hill to Mont Royal. We also walked to Mile End - about 45 minutes.

    5
    « Excellent Location »

    This hotel is a short walk to the Metro subway and is surrounded by art galleries and shopping. We were in Montreal for the Rogers Cup Tennis and it was an easy ride to the tennis facility from this hotel. Very comfortable and affordable.

    5
    « Great Location in Downtown Montreal »

    Stayed at this hotel from Friday July 22nd - Sunday July 24th. We were a group of four friends with two adjoining rooms. I am a selective traveler so was not sure what to expect. The hotel is immaculately clean and welcoming. Had a nice feel the minute I entered the lobby. Rooms are very spacious which was a bonus. Called front desk one night to inquire about room temperature and within seconds they volunteered to send someone up immediately. I left a couple articles of clothing behind and was put in touch with Rafik Zikray. He had located the articles and offered to send by courier. My needs were completely met with this hotel and I would stay there again without any hesitation. Location is perfect along with customer service.

    2
    « McGill College Tour »

    The Sheraton was a nice hotel, nothing fancy, and a stone's throw from our scheduled college tour at McGill University. We stayed one night. Came in late after spending all day walking around. Put the A/C on and fell asleep. Awoke most of the night trying to get the A/C to work. I informed the front desk in the AM and they told me they were sorry to hear that and proceeded to tell me what I owed. Completely uncaring. Had a horrible night sleep in a stuffy room. Wouldn't recommend or go back. There's plenty of other hotels right around McGill University.

    5
    « Amazing »

    I been at this hotel . Excellent service. Nice people very good. Nice clean room . Very clean bathroom. Great breakfast. Gym . Bar .every thing was very good . Great location . Close to down town. I.luv it

    5
    « Downtown Montreal Hotel »

    This hotel is in a great location and the rooms are comfortable. Close to great restaurants and shopping. Nice large bathroom so our family of four was able to get ready for our day comfortably and easily. Close to subways.

    5
    « Great Location in Montreal »

    The room was reasonably priced and at a great location. Walking distance to everything. Just north of St. Catherines street which has all the restaurants and shopping you want. Not far from old Montreal by walk if you're not in a hurry. Great city.

    5
    « Nice Hotel »

    Beautiful facility and highly qualified attentive staff - if it were not for a lot of street construction surrounding the hotel and a lack of parking facilities in the area this would have been an excellent choice! The parking situation can be overcome by using Valet Parking

    5
    « Elegant and centrally located »

    This hotel was located on the corner of Peel and Sherbrooke near everything in the downtown area. The staff was friendly and very helpful. The rooms were spacious, clean and elegantly decorated. They have a cafe and a restaurant on premise.

  • 4
    « Visiting Montreal on Vacation »

    Hotel room had good price point. Staff was friendly and helpful, gave suggestions where to eat. Room was comfortable and clean but small. Nice location to many areas of the city. Easy walk to subway. Close to Park Mont Royal. Would stay here again.

    5
    « Great stay in a wonderful hotel »

    This hotel is well-maintained with a staff that is extremely courteous and helpful. The mattresses are the best I've found in hotels around the world. It is centrally located in the city and a short walk to the Metro for travel throughout Montreal whether you are there for business or with family. This is, without a doubt, the place to stay in Montreal. I have stayed in several other places in the city but will not consider any other hotels on future trips to Montreal.

    5
    « Great Location for touring Montreal on foot »

    We loved the location of this hotel in Montreal. We walked the city for 2 days and were close to many wonderful attractions. The hotel is a good value for the location and the staff were wonderful in all respects. The hotel is comfortable and clean and welcoming.

    4
    « Nice hotel »

    Great location in Montreal. Very close to the metro, and McGill University. The staff are quiet knowledgeable about the local area. Good bars and restaurants are very close by, within easy walking distance.

    4
    « Centrally Located & Clean! »

    Stayed here after a trip to lake placid NY to come see the sights and explore Montreal, Canada. The border was close, so we gave it a try. The hotel is situated in the center of city, but a few Blocks from Saint Catherine street where most of the shopping & entertainment are. Maybe a 3 minute walk at most. Personally we liked it that way, because you are still in the heart of the city but a few steps away from the hustle and bustle of that busy busy street. There are still very many restaurants and shops right by the hotel, and a metro station a block away. About a 20 minute walk to old Montreal, but a nice walk! 5 mins from the bell center and 3 mins from the basilica church. Rooms were spacious and very clean, we had a junior suite with a queen bed in the bedroom and a living area with a pull out couch. Beds were comfortable even for a pull out coach. My kids didn't complain and I felt it myself, no springs! Very comfortable. They supply you with a coffee maker, shampoo, soaps, mouthwash, and body lotion. Plenty of elevators we were on the 12th floor and no wait for an elevator at all. Front desk staff is great! On top of everything at all times! Restaurant right on the premises with a full service bar, newspaper machine & they serve breakfast lunch and dinner! Great stay!

    5
    « Great hotel! »

    Stayed here for four nights end of June / beginning of July. Staff on the front desk were very good and knowledgeable on the local area. There are many great bars and restaurants near by and I highly recommend using the Hop On Hop Off bus for touring the main sights throughout the city. The start of the bus tour is a short walk from the hotel. I also used the bar to have a drink and the staff were friendly and personable. I would definitely use this hotel again if and when I am ever back in Montreal. Thank you for a great stay.

    4
    « Easy reach of sights »

    Not a huge hotel by any means but the rooms were nice and well equipped. Very convenient to walk to the shopping areas and other sights and we found it a very pleasant place to stay. The only downside was the bar closed at 10pm regardless of the number of customers that were in there.

    5
    « Great hotel! »

    This is a beautiful hotel in Montreal. Although the rooms are small they are very clean. Beautiful lobby and restaurants. Danny and Tanya at the front desk were both so friendly and helpful. Very good location.

    5
    « Not a single complaint! »

    We took the bus from the airport and walked a number of blocks to the hotel, on a little incline with our luggage. The address numbers are deceiving. We thought we would have quite a hike in front of us but we were there quickly. We just didn't find it an easy walk. The hotel is large, someone on duty at all times (which is very important to me) and everyone speaks English very well and is very helpful. The room was spacious and absolutely clean. The bathroom was laid out very nicely, the hot water pressure was great, and housekeeping did a very good job every day. No complaints. I would definitely choose this hotel again. It's centrally located in the downtown area; close to the shopping areas and restaurants and metro.

    3
    « Friendly & efficient front desk staffs... »

    We choose this hotel for the location. Our room was good size, we ordered 2 queen size beds. However, we were located right next to the elevator. It was the Montreal Jazz Festival week, we've been told the hotel were fully booked, that left us with no other option. I tried very hard to ignored the noise of the elevator, yet morning call was by the ice machine at 05:30am!

  • 5
    « Great! »

    The hotel is very well placed, so you can easily go to the most interesting parts of town on foot. The staff is very friendly and you can always count on Mike to tell you whats worth seeing and to give you a helping hand with reservations. The rooms are clean, well mantained and have everything you need.

    3
    « Great Service »

    The room my wife and I had was on the small side, but very clean and the location is great. The service we received from staff and management was superb. I left my keys in a side table drawer and Mr. Rafik arranged to have them mailed back to me and they were in my mail box when I returned home. Much appreciated.

    3
    « Good location but old and safety is overlooked here. »

    I stayed there with my family for two rooms in one night. The location is superb but valet parking is mandatory. Lobby is small, busy and crowded but the receptionists are very attentive and helpful. The room I stayed was old and aged. I found the smallest package of shampoo (22 ml. or 0.75 fl. oz.) ever in my life. This amount was just good for one single person usage and it didn't last till our next morning. Furthermore, I found the a/c electrical outlet, without any plastic cover to protect it from spilling water, just beneath the wash basin (as in the photos). I am sure I will NOT stay in this hotel again. It's too risky for me and all my family members.

    3
    « Strategically located »

    Had a late check in during our overnight stay in Montreal and despite the lateness of the hour, the front desk girl was very cheerful and efficient. Customer service was also top rate via the website as queries were handled promptly. We got a double occupancy, queen beds which is spacious enough and the room was comfortable big for four people. Hotel is also centrally located for shopping with global brands stores within walking distance. Problem was encountered the following day when i asked about an extra breakfast coupon which i wanted to pre-pay so as not to create any complications with the settlement of the room charge which was booked online. Instead of understanding customer request, the front desk guy simply glared at me and insisted that any extra breakfast should be charged to the room. despite further explaination, the personnel just kept on saying that any extra coupon that he will issue will be as if he gave me a free coupon which i again reiterated that i will be willing to pay immediately. This encounter had dampen the nice and simple breakfast experience i had and the appreciation for the friendly and efficient service at the restaurant. Will still recommend to stay in the hotel and recommend that the industry mission in customer service and being flexible and understanding to guests' needs may be reiterated to on-site personnel.

    5
    « Family atmosphere »

    Our group was treated like family -- from Mr. Rafik to the desk clerks to housekeeping staff. Thank you for your making me feel like I was at home. The staff was engaging and truly interested in making my visit (3 nights) memorable.

    4
    « Noise Problems in Hallways »

    Beds very comfortable. Hotel very clean, rooms and bathrooms very clean but noise at night in the hallway kept us awake. Conversations in the hallway, elevator noise and ice machine noise kept us awake all night.

    5
    « Smiles and Customer Service »

    Enjoyed so much staying at the Best Western Ville-Marie. The hotel was updated, clean, had all of the amenities you would want and was located in a nice area with restaurants and shops close by. The restaurant at the hotel was very good and the staff were personable and ready to serve. The best way to park a car is via valet. You can drive up to the front door of the hotel and just get out. The front door is on the street, so finding your own parking might be a bit of a challenge, but the valet service was quick and reliable. All in all a great place to stay.

    4
    « Great stay at Best Western Ville Marie »

    We just came back from a vacation in Montreal. we stayed at the Best Western Ville Marie. This Hotel Surpassed all my expectations. from the moment we arrived until the day we left. The rooms were comfortable and clean. The front desk were polite and courteous. the best part of our stay was the help we received from our concierge Mike and Abraham. They helped us with advice as to where to go and what sites to see. one tip I would give to anyone visiting Montreal is get a one day Metro pass at 10 dollars it is a deal. I would recommend this Hotel to anyone. We will be back. Plus it is in the heart of Montreal.

    4
    « June in Montreal »

    We were satisfied with our two day stay at the hotel. The room was comfortable and not cramped. However bathroom was a little cramped where the toilet and bathtub were, but we persevered. Request for hypoallergenic sheets and towels was denied due to unavailability unfortunately. Front desk staff were friendly and informative. Would stay again. Best Western Gold Crown Club member.

    5
    « Nothing fancy, but great little place. »

    My friend and I spent a day in Montreal and used this hotel to crash for an evening. I was a bit worried when we arrived because there was a long lineup at the checkin counter. However the staff got everyone through quickly and efficiently, and got us on our way. The rooms were nice, clean, with very comfortable beds. This place is not fancy but it has all its bases covered. I would definitely return. My only minor criticism is that, when we arrived, there was no space on the street to park the car for the valet parking. So we had to drive around a bit to wait for some space.

  • 3
    « Good for the price »

    Very tight rooms and bathrooms but couldn't beat the price and location. I recommend it if you are not going to spend alot of time in the room. Exercise facility is good considering the price. Cleaning staff were quick. Wish they offered bottled water at front desk.

    5
    « WOW! Great Experience from Start to Finish »

    This is my second stay at the Ville-Marie and they surpassed all expectations on each visit. Everyone is so Friendly and Helpful, from the front desk and waiters/waitress', in the cafe and coffee house, to the General Manager. Such a pleasant experience. When speaking with the employees, it was obvious they enjoyed working at this location and all spoke highly of Rafiq, the GM, and it showed in the way they treated us, as guests. It was more like visiting family than a hotel. The GM, Rafiq, helped us with several question and spoke to us often through out our visit, and treated us like family. Rooms were clean and very spacious, and cleaning teams were all very pleasant as well. On my next visit to Montreal, we will not need to shop around for a hotel, we found our home away from home. There is so much to do within very short walking distance of the hotel, from eating out, to 30KM of underground shopping. You don't need a car, once you get a basic understanding of the subway or bus system, but we traveled mainly by rail. You can get anywhere in the city in a very short period of time, by simply hopping on the subway, and it is a very short walk to a couple of access points from the hotel. If you want to check out The Harvard of Canada - McGill is just around the corner, as are a couple of other universities. If your stay keeps you over a weekend, there are both English and french speaking churches that are not too far, that we visited and recommend. La Chapelle au Théâtre Rialto (French) and Renaissance Church Montreal (English) in Little Burgundy. Would I recommend the Ville-Marie Best Western? Absolutely; and without a second thought. I am already looking forward to my next stay!

    5
    « A pleasant surprise! »

    This hotel far exceeded my expectations, and I was expecting something very nice. From the moment we pulled up to the door I felt we were treated extremely well by all the staff we encountered. The room was large and comfortable, the bed afforded the best sleep I've had in a while! The bathroom was equally expansive (with the cleanest tub I've seen in a hotel in a long time!) There were four adults in the room with two queen beds and we never felt crowded.

    5
    « Great location and service »

    I was traveling to Montreal with a school group. As a teacher, I was very pleased that we were put on a floor where we did not disturb any other guests and the rooms were neat and comfortable. The location of the hotel (right beside McGill University) was outstanding and really gave my students the feel of Montreal life. The staff was very accommodating and helped with a myriad of individual requests from my group. Two examples that stand out: One of my students left an iPad behind - it was located and returned within 48 hours. Another student took ill and we were given a very generous late check out to accommodate this situation. Overall, I was very pleased with our experience.

    4
    « First time in Montreal »

    My husband, 2 friends and I stayed here June 25 for the weekend. Nice room...stayed on 18th floor. Front desk was very helpful. Only thing we weren't aware of before getting there was valet parking of $25/day was a must unless you want to try to find parking. We didn't eat at the hotel cafe but it looked very nice and the food looked good. Frosted glass bathroom door was alittle strange. Hotel is within walking distance of almost everything. I'd recommend this hotel.

    3
    « Noisy neighbours »

    The hotel itself is a decent two-star (or maybe three, at a stretch); adequate refurbished rooms, good location, friendly staff. Maybe my experience was an exception, but it's tough getting to sleep when boorish loudmouth slobs occupy the room across the hall and keep you awake from three to four a.m. Not, strictly speaking, the hotel's fault, but one wished, this time at least, it attracted a better class of clientele.

    4
    « Clean, comfortable hotel within walking distance of Old Montreal »

    This Best Western hotel is in an older Montreal building with unique room plans - but the overall quality meets Best Western standards. Our room was really large and an unusual shape and layout, making for a fun, unique experience. Being close to Old Town was great, and we also were able to walk uphill through the University to Mont-Royal park's base. After reaching the base, there are several hundred steps that lead to the top of the mountain - great experience so close to the hotel. I recommend this hotel for anyone arriving by train and touring the city on foot.

    4
    « Great location »

    This hotel is close to city centre and main shopping street with dozens of eating options nearby as well as in house. The rooms are clean and comfortable with plenty of storage for longer stays . Helpful staff make the stay even better . The in house restaurant is a Lebanese cuisine one and there is also a breakfast fast food one as well. I especially liked being able to buy good coffee in large mugs . Reception will store your luggage while you wait to check out too .

    5
    « A great venue for business training sessions! »

    We have been using the Best Western Ville-Marie Hotel for the past three years whenever we need to hold training sessions for our sales force. The hotel is centrally located, the staff is friendly and efficient, the food is excellent and served hot and on time, the meeting and bed rooms are comfortable, internet is reliable and fast. Every effort is made to keep us comfortable and efficient. The General Manager, Mr. Rafik Zikry, is an especially great host who treats everyone as his own valued guest. Thanks! Claudette

    3
    « Great location - wish we had been told about the room painting »

    The location of this hotel and the friendly front desk staff were highlights of this basic hotel. The room we had smelled of fresh paint, so the windows had to be kept open all the time to alleviate the smell. The beds were comfortable, the wireless was stable, and while not a lot of channels, the TV was fine. The floor needed a good cleaning and there was spilled paint near the closet (evidence of that paint job). It is a moderately priced hotel, and no more or no less what we expected.

  • 3
    « Very Central! »

    We only stayed one night here on the seventh floor,the room was small but compact.Only complaint-no mirror other than the bathroom one.First time I have encountered the 'clean tv remote ',it's specifically designed to make it easy to clean and disinfect! Good idea! We had reason to ask reception about exchanging money and the guy was very helpful.We had a couple of drinks in the bar,but was surprised to find it closed at 10.00pm,maybe a Montreal thing.The hotel is ideally situated for shops,restaurants and bars etc.

    3
    « Great location and staff »

    This hotel is located in a good location (Rue Peel and Sherbrooke) that is close to local transportation and or walking to sites. Staff were very friendly and helpful in all matters. The downside is the small size and shapes of the various rooms and I thought these were over priced. Also the morning breakfast on the weekends was very limited for a Best western and staff were overwhelmed trying to keep up with restocki g and serving coffee. I would not return here as I think there are nicer hotels in Montreal for the location and price.

    5
    « Really good hotel in downtown Montreal »

    Located in the Ville Marie neighbourhood, this hotel is ideally located for someone who wants access to McGill, the rest of the downtown but doesn't want to pay as much as other hotels. Rooms are clean and comfortable, staff are excellent, and its one block from the Metro and tons of shopping and dining. I'll be back!

    5
    « satisfied cstomer »

    We recently held a fund raising brunch at this hotel. I must say that I was extremely happy with the service we received from the hotel manager and all the staff that we came in contact with. They were professional and friendly. The hotel restaurant where our event was held provided a nice and cozy atmosphere. You should consider this hotel for your next business or family parties/events. You will not be disappointed.We are definitely going to hold another event in the near future at this hotel.

    3
    « Montreal Stay »

    CONS AC Leaking Parking issue Restaurant not enough staff for Breakfast Ice Machine very loud beside room PROS Close to downtown core Ideal for vacation (Comedy Festival, Jazz Festival) No need to drive as you are close to everything you need

    4
    « Great service »

    The Best Western Ville Marie provided a great experience in downtown Montreal. As an ex Montrealer I knew where I wanted to stay but the hotel exceeded my expectations. The first room I entered smelled of smoke, I was moved without delay and efficiently to a new room. The staff were always accommodating, providing extra towels and other amenities when requested. The two concierges (Mike and Abraham) I dealt with were more than helpful, providing suggestions, making reservations and having an in depth knowledge of their city. I would definitely stay there again.

    5
    « Excellent »

    We just had a fundraising event at the Best Western Ville Marie Hotel with more than 80 people and the experience was excellent. All the employees were extremely helpful and welcoming. The general manager Mr Rafik, did everything to help us make the event a huge success. We held the event at the hotel restaurant called Zewadee, where the brunch was fantastic. The participants were very happy with the quality of the food and service. We will definetely hold more events at the Best Western Ville Marie Hotel.

    5
    « Incredible Experience »

    I had an incredible experience at Best Western Ville-Marie! Everything rom the staff to the room was beyond my expectations. The room was quiet and served as a great office for the work I needed to do while in Montreal.

    5
    « Fantastic Location, Bargain Plush Hotel »

    We loved the location at the edge of City Center, still in walking distance of museums, good restaurants and the tour bus. Skyscrapers on one side and residential neighborhood and Mont Royale park up the street. Rooms were clean and well maintained. Staff was friendly and offered helpful advice. No problem with language. Good coffee shop and bar where we enjoyed the best cocktails in town. We booked here because of the low price and we're pleased to say we got double our money's worth. Reasonably priced valet parking recommended. A very pleasant stay.

    5
    « Wonderful! »

    Great sized room and very comfortable. Was helped quickly for check in and able to leave my bags upon checking out. Great cafe attached to the lobby as well as an ATM on site. Quick elevators and just a short walk to the Peel station.

  • 4
    « Nice comfortable place »

    Very attentive staff, forgot my cell phone in the car and the valet brought it up to the room after he found out. Before I even knew it was missing. Was allowed to extend parking privilege by an hour due to the lateness of my son's graduation ceremony.

    4
    « large rooms, good location, comfortable »

    Large comfortable room with 2 Queen beds. Large bathroom, good shower, thick towels. Room: lots of space to spread out. Room was quiet with the exception of the room door to the hall, slammed shut every time. Deodorizer/air freshener in hall ways was a bit off putting. This is an older hotel, well maintained. Onsite parking for a fee. Attached coffee shop offered a good breakfast.

    3
    « Right downtown »

    The hotel is well located right dontown Montreal. However on the contrary of what the website mentions, there is no parking; there is only valet parking at 25$ + tax per day. Our room was very confortable and well equiped with a safe, TV and fridge, but the door to the corridor was not insulated. We could hear the conversations in the corridor and even the elevator.

    3
    « No room for biking groups »

    The Ville-Marie has a small entrance, lobby, access to elevators, and the smallest elevators I've ever seen in a modern hotel. The entrance and return of the biking group(s) staying there blocked those areas.

    4
    « Large comfortable rooms »

    Large comfortable and clean bedrooms with all the usual amenities except a room fridge. Convenient location close to several bars and restaurants. There is a Mediterranean restaurant but we didn't try it. Friends who had breakfast complained about slow service. There is also a gym and a bar.

    5
    « Excellent for Tourists and a Place to Call Home »

    Great location, close to McGill & Concordia Universities. Five minute walk to Peel Metro Station and close to great restaurants, shopping areas and attractions. Accommodations are excellent, staff is very friendly. Large room and excellent WiFi service. Would highly recommend this hotel.

    5
    « Training sessions »

    Had a total of 6 days of training that took place at this hotel with a number of people staying at the hotel and the rest local. The location is excellent for out of towners due to being right downtown and close to everything. It was ideal. The lunches we had during our sessions were outstanding and a wonderful surprise. Everyone was pleased.

    5
    « Good Location Close to McGill University »

    Visiting my daughter in Montreal, staying here because it is close to the McGill University. Spacious room. We took room without breakfast. A lot of cafes around. Closest Metro station is Peel, about 5-10 minutes walk. Walking distance to malls in downtown Montreal.

    4
    « Very good hotel , minor quibbles »

    There was no safe and no UK TV channel but apart from these, a very good hotel. The room was huge room and had 2 double beds, coffee machine and large well-appointed bathroom. Good bar. Good location.

    3
    « Excellent Homebase for touring Montreal »

    This is a decent value hotel located at Peel and Sherbrooke. It's conveniently located by the Peel metro station, and all sorts of nearby shopping and dining options abound. Hotel staff were very friendly, courteous, and professional. Our room was on the 19th and penultimate floor. It was fairly basic, but well kept and maintained. I was disappointed that there is no in-room safebox. Yet what irked me most was that aside from the desk chair there was nowhere else to sit. A small table and modest barcalounger or club chair would've been nice.

  • 5
    « Great stay, friendly and helpful staff! »

    I stayed at this hotel with a group, and we were all treated very well. The staff is very friendly and went out of their way to meet our needs. The breakfast provided with our room was first-rate, and the location is convenient in the center of Montreal for metro and bus travel. I will definitely stay here again next time I'm in Montreal!

    5
    « Very good hotel downtown Montreal »

    I recommande BestWestern downtown Montreal. It has a good location, close to the most attractions in the city. The service was very good and the room was clean. I really have nothing negative to say about that hotel.

    5
    « Location and quality »

    I wanted to be close to the Via rail station. The hotel was excellent. Staff was very friendly and helpful. Room was clean, comfortable and spacious. One of the best beds I have ever slept in. I The view was fantastic. Downtown Montreal.. Excellent shopping.

    4
    « Great Place for a Reunion »

    We enjoyed our stay in Montreal at the RVH Nurses Class of '66 50th Reunion. The staff was very friendly and the rooms clean and well-appointed. The special price for large groups was most appreciated. One small disappointment was that the bar closed early on Saturday night.

    5
    « Great hotel »

    This is a nice hotel located near the base of Mont Royal. Steps to the top of Mont Royal are at the end of the street. The room was large. The neighborhood has a lot of shops and restaurants. Although the building is older, the property has been maintained well.

    2
    « Under renovation »

    We stayed on the 16th floor and the room had a strong paint smell. There was a bunch of fresh paint signs on the 14th so I figure the smell came from there (ice is on that floor). Otherwise, regular room for the price. Very close to downtown though. If you want to save 3$ on valet parking, the hotel users the other hotel's valet across the street.

    5
    « RVH'66 nurses' reunion »

    wonderful service from everyone.We spent the whole weekend there - it was our "hub' for our 50th year reunion of Royal Victoria Hospital nurses. It was the perfect location and I will recommend it to other reunion classes following us. We were 55 70+yr old proud nurses. I would go back there any time. perfect for the City centre. very helpful all the employees. Quick to respond and answer the phone when I called many times for queries as I organized this reunion. Polite and respectful, all of them.

    2
    « Disappointing »

    So maybe it was my own fault. I booked a room here with points from a popular credit card. I was taking my kids to a concert. We drove up nonstop, 15 hours, so we were all dressed "comfy" when we arrived. Maybe we should have stopped and changed before we got there. We got the non friendly "vibes" from front desk right away. Was it because we paid with points? Maybe our attire? Who knows. I might not be fancy, but I'm kind. We had to ask for wifi code three times over two days. No biggie. The coffee pot was a disaster. I love my coffee!!!! We had to swap our room keys on day two because they stopped working. I paid for two extra people and we had to share towels. No biggie. I wouldn't stay again, but mostly because I don't like it when people make me feel small.

    5
    « bnydnr »

    Very nice accommodations , located in close approximation to McGill University. and the business/commercial areas. Fine choice of restaurants nearby and a great walk to the "Old Montreal " area. Nice ambiance for lobby and restaurant, however, not impressed with the food selection menu. Would stay again

    4
    « my favorite hotel in Montreal »

    Situated in downtown Montreal, this is a good hotel, close to the vibrant Rue St. Catherine and restaurants, also very close to the Musee des Beaux- Arts. Clean room, good bed and clean white towels. Only inconvenience: fresh paint smell due to renovations on my floor. The valet service was impeccable: Mike and Ibrahim took care of my car and when we check out, the car was already in front of the building waiting for me. Thank you guys !

  • 4
    « Perfect location to enjoy Montreal »

    We now work and live in Beijing, but travel every year to see family in Montreal. Our home base when we return to Montreal is the Ville -Marie Best Western. The location is great, right on Sherbrooke street! Close to the YMCA, great shopping and great restaurants, the great night life at the doorstep...we are in the heart of Montreal! The coffee shop is fantastic, great espresso cafe, croissants, bagels & cream cheese, fresh fruit salad, all with the European flare of the international team. The staff at this hotel are wonderful...all multilingual from around the world; they go out of their way to be helpful and kind...big thank you to Mike (Concierge) for all of his help with so many details!

    5
    « If you are looking for a nice, affordable hotel at a perfect location? Look no further! This is it! »

    I work as a tour guide and stay in many different hotels all over the world. In this Best Western Hotel I have had the pleasure of staying many times. So I know what I am talking about. I have stayed in different rooms and all of them are great. You have enough room in the hotelroom. There is a small refrigerator. I fit underneath the shower (I am 1.83!!) and the beds are great. I slept like a baby. I know it does not matter what a room looks like, but I actually took pictures of the art hanging in my rooms! The paintings are really nice and it gives a modern but comfortable setting so you feel automatically at home in the room. The service in the hotel is above and beyond! No joke. From the concierge, the bellboys to the receptionist, they are all doing their utmost best to please you during your stay. There is a nice cafe with great food in the building (Love the food!!! Great wraps!!). And there is free wifi in the whole hotel. Location wise? It could not be any better! All you need is in walking distance. Really close to Tim Hortons, a supermarket nearby 5 blocks away, Peel Street has a lot of great restaurants and walking distance to the underground shopping mall. Walking to the historic part is no problem at all and you could also take public transportation. Do not hesitate. Book this hotel! And no, I am not getting paid by the hotel, I do not work for them and I have no interest in writing them a nice review for an award. I just think it is the truth and they deserve these nice words. Enjoy your stay!

    5
    « A fabulous conference/reunion »

    I was one of the Royal Victoria Hospital 50th anniversary reunion attendees for the nursing graduation class of 1966. The hotel staff could not have been more helpful, pleasant and accommodating. Kudos especially to Mike and Abraham who with smiles and pleasant demeanor made our stay so comfortable. I even misplaced an article and the hotel staff (Manager Rafik) were quick to look after it and mail it to me.Thank you Best Western Ville Marie!

    5
    « Reunion »

    Hotel went out of their way to assist in providing for our 50 year nursing reunion. Hotel did an outstanding job. I heard nothing but compliments. Personally, I use a cane and have limited mobility. Staff made sure of my safety at all times. When in the café, I was told to sit and item was brought to me rather than having to stand. Thank you for a wonderful experinece

    5
    « Very satisfied »

    Twice in April 2016 I stayed at the Ville-Marie Hotel in downtown Montreal, once on my own and once with a tour group of 50+. Both times I gave top marks to this hotel for location, customer service, rooms, affordability,and food. My survey of others in the tour group yielded similar impressions. This is a great place to stay if you are visiting the city.

    5
    « One weekend in Montreal »

    The hotel is very central. I've been there over the weekend with my friends. The hotel rooms are clean and the service is nice. Unfortunately I forgot my house keys in my hotel room but they mailed them back. That was so nice

    4
    « Very very central »

    Hotel situated almost adjacent to Mcgill Uni is just behind hotel. Located extremely centrally plenty of restaurants close by as well as shops of several descriptions. Helpful staff , clean rooms and a wide bath great for those of a bigger build. Rooms very quiet but our room had an interconnecting door and you could hear other guests through this door. An excellent location where nothing is too far away.

    5
    « Great room/location/customer service »

    To get to the hotel from airport, we bought a 3 day travel card which only cost $18CAD, this allows you to travel on bus, and subways as much as you like! Take bus 747 and I think it was around the 4th bus stop, then walk upwards towards the mountain, it's around 5-10min walk, easy! We arrived quite early (11:30am), and wanted to leave our luggages there, but the receptionist checked that our room was available :) and kindly let us check in early with no extra charge! Consider check in time is at 3pm! We got room 1211, which have just finished refurbished, it's spacious with two double beds, view of Mount Royal, nice toilet amenities, has a cold fridge, safe, and ladies you'll be impressed by their tiny hair dryer which is very powerful! My only complain during my stay was I found a few strands of hair inside my towel. Then we wanted to take the spare duvet as it was cold but stopped as there were another few strands of hair on it which was very off putting. When you check in, they give you a code for Internet, great connection speed! Somehow next day the code didn't work, but calling them back they gave us a new one straight away! Service by the front desk staff are fab! But I would avoid the valet parking staff, as all they want to sell you it's the town tour bus. I didn't took the breakfast option, but there's this lovely cafe downstairs which does fantastic breakfast/brunch/food choices and their coffee are so thoughtful! They draw designs on every cup :) Location of this hotel is at "Peel" station, you have many shops and restaurants in the local area. Price is very reasonable comparing to other hotels nearby, we paid roughly $300 CAD including taxes for two nights via booking.com It was less on the website, but they add the tax after when you check out. If you're staying in Montreal, I would highly recommend to book this hotel.

    5
    « Two days in montreal »

    Four busses of Au pairs all came to stay in Ville Marie! Service was excellent, even with nine people stuck in an elevator. Help was quick and efficient! Especially Colin Keith, who was very helpful with the night life, food ect and a lot of fun! ??????

    4
    « Good location - Mixed feelings »

    The best part of this hotel was one particular staff member working in lobby: Manuel. He is the valet who greets guests on arrival and takes care of their car. I found him to be friendly, and he went out of his way to take care of me. I needed to park my car for a total of 30 minutes while I had a meeting with colleagues. The front desk staff wanted to charge me $25 for this 30 minutes of parking!! Manuel understood the situation and offered to take care of my car personally and free of charge. He simply did this out of helpfulness. The hotel itself was comfortable and clean and the location is great. The front desk staff are average in terms of helpfulness - they are not bad but they are not great either.

  • 4
    « Convient to McGill »

    This was the perfect location for our conference at McGill. The double room was a great share room with comfortable beds and large bathroom. The coffee shop in the lobby was excellent with a very friendly staff and excellent food.

    4
    « Good choice for downtown Montreal »

    Smallish rooms (bed, desk, no soft chair), but overall very clean and nice. Very good location (near McGill, St Catherines, museums/galleries/shopping. Small fridge was a bit noisy, but better than no fridge. Windows a bit difficult to open, but at least they opened and our room had nice view of the mountain. Would definitely stay here again.

    5
    « Amazing and friendly service »

    I had a great experience; everyone from the front desk employee to the person responsible for parking was friendly and willing to go out of their way to help (at any hours of the night!). The room was extremely clean and I appreciated the opportunity to sleep in until noon. The beds were particularly comfortable. The hotel features a nice coffee shop where you can hang out with your computer.

    5
    « Great hotel & awesome staff. »

    I highly recommend this hotel. Its in a convenient location, walking distance to pretty much all central areas, food, shopping, museums, churches, entertainment. The rooms are clean, staff is wonderful and extremely helpful. Look for Mike & Ibrahim at the bell hop/valet desk, they really went out of their way to assist.

    4
    « Very comfotable and convienent So why waas the restaurant so poor? »

    Loved the room and the service but the restaurant / cafe was a terrible choice for breakfast. So stick with a cup of coffee and a pastry but skip the eggs, toast, bacon and home fries. It was awful cold over cooked and microwave bacon. The room was very comfortable and clean the service was excellent.

    4
    « Close to McGill campus and downtown Montreal »

    Room was reasonably priced considering the great location. Hotel parking is valet only and costs $25 per day. Parking anywhere else in downtown Montreal will cost you close to the same amount. Room was clean and quiet, with free internet, large screen TV, mini fridge. My stay here was comfortable and problem-free.

    5
    « Awesome Spot Right Downtown! »

    The Best Western Ville-Marie Hotel is Fantastic! 5 Stars! It is right downtown and everything is within walking distance from it. The room was perfect and cozy for 4 of us but big enough that we weren't tripping over each other either! and the décor was very modern and well kept. The beds and pillows were perfect not too hard and not too soft! From check in everyone was very helpful very attentive and helped us with every question. The Valet gave us good spots to eat and gave us a map to help us get around to the places we needed to visit. Free Wifi

    5
    « comfort in the heart of the city. »

    Just a couple blocks off St. Catherine's street, with easy walking distances to lots of cultural opportunities as well as the university and shopping. Great place to relax...the rooms were excellent, large and the staff very fun and accommodating.

    5
    « Wonderfu l staff, great central location »

    This was our second stay in a few months at this hotel. The entire staff, from management to housekeeping are very pleasant and ensure that your stay exceeds your expectations. There is a restaurant on site as well as a cafe.It is in the heart of the city with easy access to mass transit, taxis etc. The old city is a short distance away. Highly rated restaurants, bars and shopping are all within walking distance. Whether your visit is for business or pleasure, you will fully enjoy staying here.

    3
    « I like the hotel. But not the receptionist she was rude and disrespectful »

    The receptionist Emily was very rude. She put me in a worst room ever! On the 11th floor! She was very racist and jelous of me. She treated me very poorly. I yoko hee I wanted to pay for half a day because I had an appointment. She refused acting as if the eniter hotel was sold out on a Monday morning April 11th. She forced me to check out of my hotel room at 8am in the morning. Talking about someone already booked my room.

  • 4
    « Good hotel, excellent location »

    Good value for the money, great location. We have stayed here twice and would do so again. It is lose to McGill University, museums, and shopping. A good location in a very walk-able city. Service and staff are very good.

    3
    « Review of Best Western Montreal »

    Good central location and within walking distance of downtown Parking by valet service worked well, Restaurant had limited menu as was just edible Did not use bar. Room was ok but one night it sounded like a water tap being openand shut every minute

    5
    « Exceeds Expectations - Location Superb »

    From the moment we walked in, we felt like the staff was there to serve us and only us. Everyone was friendly, knowledgeable, happy to help and quick to respond to any need. The hotel is super clean and even though we encountered a couple of groups (a bachelor party, a family reunion, sports fans in town for a game), we didn't notice any noise. Valet parking is available and on duty 24 hours a day. They were very quick to get our car and bags when needed. There is a restaurant off the lobby, which if you get a chance to give it a try, you should. They seemed quiet and have a limited bar, but the service and food was great. We particularly loved the coffee shop. They have pastries and excellent coffee along with free wi-fi. The place filled up in the morning, but it was very enjoyable in the afternoon. I can't say enough about the front desk staff, without whom we would've been lost - literally. They knew the area very well and were very helpful with answering out questions about Montreal - the history, locations, customs, laws etc. All the while with a smile as if we had made their day for being there. There is no pool, but who has time anyway? The fitness center, however was one of the biggest we've ever seen. I never would've expected such quality from a Best Western. Everywhere we looked, it was above and beyond our expectations. Our room was super clean, spacious and comfortable! The location was excellent. Very safe neighborhood and within steps of the metro. Many restaurants and shopping to do all within walking distance. So glad we found this gem. We highly, highly recommend and look forward to going back.

    4
    « Reservation for 1 week Course at the Best Western Ville-Marie »

    We held a 5-day International Icing Course at the Best Western Ville Marie. We had participants from all over the world attending?Belgium, China, Canada, Denmark, France, India, Italy, Norway, Russia, Sweden, Turkey, U.K., and the USA. We had booked a number of hotel rooms which included Continental Breakfasts at an good rate. We had booked a classroom type Hall for the 5-day Course along with coffee breaks and lunches served every day on time; not only was the staff very accommodating, but the service was impeccable. We had many changes that needed to take place during the day and the staff was always accommodating. The meals were A1 - delicious and always fresh. The rooms were very nice and many of the guests commented on how comfortable the beds were. Highly recommend this Hotel for big events. Very well organized and ask for Rafik Zikry he was always accommodating and answered all of my numerous emails and phone calls and numerous last minute requests, also Rania who works with him was very efficient.

    2
    « .... Was hoping for better. »

    Have been here about twenty minutes now.... There's a dirty used condom right outside of our window along with about 40 cigarette butts, which is not nice to look at. I've called twice now for the desk to tell housekeeping to come please clean it and nothing. Then I want to shower and its full of someone else's hair. Terrific. Also you pay so much to stay here and then have to pay for parking here or elsewhere ..

    4
    « A Hot Night »

    Great hotel,close to McGill university. Could not figure out the air conditioning so did not get a great sleep as the setting was on low but the room was still uncomfortably warm for sleeping. Even went down to front desk at 1 am to ask how to get it cool but it did not work. Older hotel so hard to get the temp right.

    4
    « Great place »

    Enjoyed the location, valet parking. Got two room, joining which wa very nice for family. Clean, good beds. A bit too hot as air not turned on yet.the window was open which helped. It was not noisy in area .

    5
    « Travelled with group »

    Stayed with a group in April. Had a great time at this hotel. Can't beat the location. Rooms are clean and newly renovated. Front desk and valet staff go out of their way to help. Would definelty recommend this place.

    5
    « Great nights sleep »

    Had a wonderful time staying at this hotel. One the best night sleep that I've had in a longtime! Amazing mattresses, I wish i could have bought it. Then in the morning I had the most delicious waffle. Can't wait to go back. Super friendly staff.

    5
    « Older hotel but renovated, clean, friendly and inexpensive »

    This hotel provides great value. The hotel is an older building but the rooms are recently renovated and clean. Bed was very comfortable. Flat screen TV with GOLF channel (important for me). Wifi Internet was not an issue. Staff were very friendly and accommodating. Air was a little dry in the winter, so bring up a bottled water for the night but not a big issue.

  • 3
    « Nice time at the Best Western »

    We stayed at the Best Western on Peel St. at the end of February, right after a bad storm. We walked from the train station at Centreville, and the sidewalks were not cleaned off; we were so glad to get to the hotel. It is not a big hotel. The cafe is great; nice pastries, sandwiches and soup all reasonably priced. The junior suite was huge and very comfortable. However, the bathroom door is only one-half inch thick with glass panels. When someone is in there with the light on, you can see and here everything. Worse yet, the bathroom is right next to the bathroom in the other room. When the water is running, the air in the pipes make it sound like someone is using a jackhammer on the floor. Really annoying. My only complaint. FYI; there is no pool.

    5
    « Great location, good value. »

    Stayed one night. Warme welcome and quick check-in. Room was spacious and very clean. Free wifi which worked well. Breakfast was acceptable. Check out hassle free. Close to University of McGill, shopping, resturants, bars and entertainment.

    5
    « Centrally Located, Great Staff, Fantastic Hotel! »

    I brought a group of 35 school students to the Ville Marie over Quebec's March Break and was pleasantly suprised by how accommodating and friendly the staff were. Not to mention, it was a fantastic price!

    3
    « Good Service, Loud Elevator »

    The people working here were really friendly and provided wonderful service. However, we were situated right beside the elevator and across from the ice machine. It was incredibly loud most of the night. I would definitely recommend asking for a room that isn't near the elevator.

    5
    « Always a good experience »

    My daughter and I have been coming to this hotel every few months for several years on the night before we need to go to hospital for doctors appointments and treatment. The Valet folks and the front desk personnel have not changed. They welcome us as family and go out of their way to make us feel comfortable. The hotel is a good central location in Montreal, close to downtown, transit, museums. Wouldn't hesitate to recommend a stay.

    4
    « Great Price for a Great Location! »

    Had a wonderful stay here right in the heart of downtown Montreal, just a building away from McGill University's Downtown Campus. We were minutes away from St-Catherine's Street and a short walk from the metro station. While the decor is a bit run down (the bathroom for example could use a touch-up painting), our room was spacious with two queen beds and a midsized bathroom. The staff here were very helpful when giving recommendations for restaurants or directions around the city, and were able to help us track down a few tickets for a Habs game while we were in town. Definitely would stay here again!

    4
    « Good hotel and great location »

    We stayed here for two nights in February, the location was great, very close to the city and easy to get around. Staff were also good, very helpful, friendly and it felt good checking in here. The rooms were clean, tidy and well appointed and up to the standard I would expect for this style and price of hotel. The only issue we had was that our SUV was too high (Chevy Tahoe) wouldn't fit into their parking, so I had to park up the street. It was an inconvenience at first, but I ended up saving a few dollars on parking, so all good in the end. I would recommend this hotel and consider staying here again if I was in Montreal. It was very good value for money.

    4
    « Great for an overnight in the big city... »

    We stayed overnight here after watching an afternoon hockey game - perfect location: close to the Centre Bell, and downtown itself. The rooms are fine for a downtown hotel priced this reasonably -comfortable and clean with a decent sized bathroom and closets. There is a choice of two restaurants in the lobby - breakfast was very good and, again, reasonably priced for being downtown. The staff was very accomodating and friendly and it was nice to have valet parking - one less thing to think about...

    4
    « Great location! »

    Room was small but had everything we needed and was very comfortable. The location is great if you have a child at McGill. The coffee shop off the lobby had great coffee! Loved the valet service too. It is a very busy area so it's great to pull your vehicle up to the door, have help from the valet to get your bags inside and then check in.

    3
    « Experiencia in Best western ville marie »

    Excelent in reservations, welcome and stay, unfortunately even if I payed all my stay from my reservation, the front desk man asked for a credit card. I don't like to open a voucher in any place, I better like to pay everything separated. Anyway I accepted to give my credit card "just in case". At the end of my stay, the woman from the front desk told me everything was payed. So I left and returned to Mexico. Later in my credit card account appeared a 100CAN charge from the hotel, and in a date a week later I left Canada. I asked the hotel though email about this charge and the accountant replied me that "I gave my permission to this charge" but they will cancel it next week. It never happened. So p,ease don't give your credit card to this hotel, most of all if you already paid your whole stay.

  • 4
    « Great location and reasonable place »

    Everybody was very helpful so service was excellent. Location is very good as you are close to McGill and close to the downtown core. Everything is walking distance. I left the car in parking and did not use it all week. Coffee shop and restaurant are both very good as well. Rooms are okay but a little ageing. For the budget it was a very good choice. I would stay again - for sure.

    5
    « Peter was very helpful »

    The stay was very good, Peter from the front desk is was extremely helpful in making the reservation and ensuring the stay was perfect. Great location. Good mature customer base. I don't recommend the restaurant downstairs because it is expensive.

    5
    « Hotel in downtown Montreal »

    For a location near shopping and restaurants in downtown Montreal, this is an excellent hotel choice in a nice area. There is a coffee shop which is helpful instead of ordering through the restaurant.

    5
    « Night Auditor and Concierge were absolutely fabulous!! »

    If you are looking for a downtown location with stunning newly renovated suites and amazing service, look no further than the Best Western at 3407 Peel Street in Montreal PQ. Garo (night Auditor) was amazingly helpful in finding travel times and giving guidance on the best sites to see in Montreal. Mike (concierge) didn't blink an eye with requests on holding my over night bags or ordering the friendliest cab service in the city. With its downtown location, you are minutes away from the best shopping, entertainment, and sights that Montreal has to offer. 2 thumbs up!!

    4
    « Very central, good sized room. »

    I stayed at this motel for 4 nights in Sept 2015. It's an older hotel but well maintained and very clean. My room was a good size and had a little coffee maker, which is always a bonus as far as I'm concerned, although they could supply more milk (or creamer or whatever it is in those teeny little foil containers). It is right in the heart of the city, so really easy to get around and explore.

    5
    « Christmas Banquet »

    Great time at our Annuel Christmas banquet, The food was excellent and delicious. Rooms were spacious and very clean. Great staff, very pleasant and ready to serve. this is our 3 Annual Banquet, we appreciate the way the Hotel and its staff accommodate us for what we like to have.

    4
    « Like this hotel »

    Convenient location and reasonable rates. We stay here in November and at New Year's. Unfortunately, the city had a water main break right outside the doors of this hotel. The staff did a good job of working around this issue. We find people working friendly and efficient. Not the most glamorous place, but it is comfortable, affordable and in a good location.

    4
    « Decent and clean »

    The place is clean, the staff were quick and pleasant and the room was nice. My only complaint was the mini-fridge was making loud noises but we just unplugged it. The temperature was perfect and controllable and they include most of the necessities (except slippers). There's a hair dryer, shampoo, soap, etc.

    4
    « Joyeux Noel »

    We were here for the Christmas weekend. Upon arriving we were greeted in a most cordial manner by concierge Mike, who was informative and extremely helpful in getting our car parked and providing excellent tips on the subway, restaurants and venues. Front desk staff also personable cudos to Danny and Tanya for excellent service. The room was compact but well appointed and pristine. The walk in shower was quite nice, water pressure good and fluffy generous towels. The bed was fluffy and comfortable. Thank you to valet Brahim for taking the extra trip to our parked car to retrieve skates. Only complaint would be the room temperature being too warm but I am sure had I called to have it fixed it would have been handled efficiently. This hotel has a good location aprox half block to subway and 1 block from St. Catherine street shopping etc. We would definitely stay again on a return visit.

    4
    « Quite acceptable »

    Stayed here in October 2015 as part of the organised tour. Don't know about the price as it's paid by the tour company. Location is good ? in the heart of the city. Service is ok. Room is nice and clean. No complaint. Overall it's not an outstanding hotel but I think it's quite acceptable. I got what I want ? convenience, cleanliness and comfort.

  • 3
    « Average hotel but great location »

    A very central hotel. Located about 10 minutes walk from the train station and roughly 15 minutes from Mount Royal. Tonnes of food and drink options in the surrounding area. Standard rooms with plenty of space. Mostly quiet except for the lady bashing on our door at 4am asking us to let her in.

    1
    « Not Recommended »

    Very rude blonde lady at the front desk. Running water for the faucets, toilet and shower were not working. We were not compensated for that, and were given several excuses until they finally had to admit that they didn't know when the water would be running again. Rooms were over heated, and the thermostat was not working. Windows also had stoppers so they did not open, hence there was no way of getting fresh air.

    4
    « Great »

    Clean and well run. Close to Ste Catherine shopping, and walkable to Old Montreal. Room was very large, clean and comfortable. Good value for the location and room size. Would stay again. Restaurant wasn't open while we were there - over Christmas.

    3
    « Great location, good hotel »

    We stayed at this hotel for 5 nights. The hotel is conveniently located within walking distance to the downtown area as well as McGill university. The hotel is a tall building and offers some nice views from the top floors. The room was very big and spacious but as clearly seen better days. Water was running through the toilet all the time. We asked maintenance to fix this several times but after every attempt to fix the problem and the claim that it had been repaired nothing had changed. Also the wallpaper was peeling of the wall at several places. However, apart from this the room was very clean and we felt comfortable staying in the hotel and the room. The staff, and the receptionists in particular, were we unfriendly and did not make as feel welcome at all. When we asked for a restaurant they recommended on very small restaurant while the best restaurants were in the opposite direction as we found out the next day. Would be stay here again? Maybe! But the service was really all but good and we would therefore look for alternatives first.

    2
    « Nice hotel, however, do not honor BW diamond membership »

    This was a nice hotel, reasonable priced, however, they did not honor our diamond membership for a room upgrade. In addition, I thought the service was poor. I would not stay here again. Service: I thought the staff service was poor. The check in process was hectic and the staff member who checked us in was quite rude. In addition they did not honor the BW diamond member room upgrade (which was one of the reasons I booked this hotel) - quite disappointing, however, I got over this. The staff attitudes were still unacceptable. Location: Good location close to Mont Royal, public transport, main hub of city. Room: nice clean room, clean bathroom. Room was quite bright and nice. Overall, I would not stay here again.

    3
    « Not good »

    Best Western Hotels always provide free breakfast and free parking for customers,but this one did not.Besides no welcome gifts for elite members,I felt disappointed.However,the room is spacious and clean.

    4
    « Awesome Downtown hotel »

    We had a room on the 16th floor, though it did not have an exceptional view, the room was spacious and well equip. The bed was comfortable and the bathroom clean and equally spacious. Our interaction with the staff was always very good, whether finding late night eats, getting a taxi or requesting new keys.

    4
    « Great location near University/shopping. Great rate. Great staff. »

    My trip was about business but once I arrived I remembered staying in a different, nearby hotel about 5 years ago for a vacation. I paid a lot more for the other hotel last time. The BW had what I needed; very clean room, comfortable bed, good location near some meetings and walking distance to the subway to get to others. The hotel restaurant had good breakfasts for reasonable prices. There is a coffee shop and bar for other times. You will also be walking distance to a variety of other restaurant options. The only parking is valet but the rate is comparable to other downtown parking so acceptable and you don't have to drive around looking for a spot. All the staff were friendly, helpful and responsive. To my knowledge, there isn't a hotel shuttle from the airport that will drop you at the door, but a $10 ride on the 747 bus drops you about 4 blocks south, an easy walk depending upon the amount of luggage (I travel light). Cab ride is about $50 with tip.

    5
    « Great corporate group booking at the Ville Marie »

    We stayed at the Ville Marie with a corporate group of approximately 20 people over the weekend and made use of the beautiful Salon Ville Marie Conference room, and the hotel catering. Everything was just great. Excellent service, resources (the meeting room, great wifi, room amenities etc.), the catering was the best we've had in a hotel, and the staff were so kind, helpful and flexible during our stay. We will definitely return to the Ville Marie for our next event in Montreal. Thanks to the staff for a wonderful stay!

    2
    « No Thanks!; never again!; A/C doesn't work even after maint; maid hairs on towel; rustic furnishings; Thin/worn towels; »

    Old, worn, sad hotel which is not worth the money!! So many things wrong!! A/C not working but instead seemed to humidify the room, although hallways are cool ? maintenance claimed they fixed it ? Not! Couldn't sleep due to this. Tried opening window but Can only open window a 2 inch crack due to a safety stopper they have. Rediculous!! Tried to close drapes and they fell to the floor!! Then saw that to block light, is a blind on a roller. It went down but would not go back up. Room seemed clean but older furnishings and rough around the edges... Shower pressure good, but one of the towels was thin & worn, and should have been replaced a long time ago. Also found a big glob of maid hair on the 2nd towel - Gross! Wanted to fill my water bottle in fitness center ? but they close it at 9pm or 10pm ? weird. Girl @ front desk suggested I fill it with my bathroom tap water. Just a sad place to stay! I checked out early and went to better hotel. NOT recommended!!

  • 4
    « One night stay left me longing for more! »

    I had a quick trip to Montreal and when looking for a hotel the Ville Marie Best Western showed up. I know the area and remember the property before it was. Best Western so tried it for my one night stay. For Montreal this is a great location right on Sherbrooke near McGill University, shopping and many restaurants. The hotel must have been renovated. Nice lobby, and I was very happy with my room. Nice decor, comfortable and had a decent exercise room on the third floor. I stayed one night and plan to go back there next time I am in Montreal!

    4
    « A pleasant Hotel stay »

    Well located on main street, walking distance to main VIA railway station and Peel Metro. Minutes from St. Catherine St. and McGill University. Easy and quick reservation, fast checkin, clean large size rooms, quiet hotel, had a good sleep comfortable bed. Good TV service. Bathroom clean with good amenities. Liked the TV remote (sanitized). Good touch. Nice cafe for breakfast and all day dining. Cafe servers were very friendly gave me good directions to where I wanted to go. Front desk clerk were good and night clerk was helpful with directions to Hotel. Quick easy checkout. Suggestion: A printed map of area would help a great deal for out of towners. The room rate was reasonable and what I would have expected from a similar class hotel. The main sign light on top of hotel was partly burnt out so it was hard to spot from street. The cab driver we had hired was the best, he understood the urgency of our situation and he drove well. Memorable city Montreal. I will return. Has valet service which was useful.

    4
    « Decent place to stay »

    Stayed for one night at this hotel while on a business trip to Montreal Location is perfect right under the hill from McGill. location can't be more downtown the room is nice and spacious and bathroom is clean. the staff are also very pleasant and helped me with my luggage without being asked. definitely will stay again

    4
    « Great value for money, excellent location, great food. »

    Awesome location, good tv, comfortable, center of it all, noisy for picky people. I loved being in the midst of it all. Very convenient to downtown and amazing shopping in Montreal Underground. Amazing coffee in downstairs coffee shop. Good ambiance. Nice place to work. Cozy in winter to look at what is going on outside in blistery cold. People working were nice. Great experience family staying with me loved it as well.

    3
    « Business Travel »

    This hotel is well located. There are a lot of restaurants nearby as well as good shopping. It is an older hotel with small elevators. Be aware that they only have valet parking which cost $25.00 a day. If you are not from Quebec, you should review the road signs for this province as we had a ticket for $168.00 for turning left at a green light with no "no left turn" sign. They only had a sign with a straight arrow with a green circle which said except buses - the officer told us that it meant we were obliged to go straight except buses.

    5
    « Girls Weekend »

    We found the hotel excellent. Our room was large and very clean. The staff was very polite and helpful. We were able to park our car for the whole time and with the help of the valette' found all of the sites we wanted to visit. I definitely recommend this hotel.

    4
    « Great location, comfortable rooms. »

    The hotel is really well located. Real close to the McGill University and Peel metro station. The room was comfortable and the bathroom looked pretty clean. Parking lot is available but there's another one cheaper a few steps away.

    5
    « Excellent Downtown Hotel in Montreal »

    The hotel is centrally located, close to all amenties. Close to Mont Royal, which is a must visit location. The view from my room was great and the beds very comfortable. Great place for both leisure and business traveler - gym, business centre, free Wifi restaurant and coffee shop on site. Very friendly and helpful staff. Was there for an event and the meeting space, food and service were excellent. Many thanks to Yves for looking after us during our meeting. I would definitely recommend and stay at the property.

    5
    « An Excellent Hotel in Downtown Montreal »

    Review of Best Western Ville Marie - Montreal Stayed at this hotel in Montreal in early November 2015. Stayed here as it was close to the Bell Centre. Was going to go watch a Habs game and wanted easy access. Arrival at hotel was very good from taxi. Greeted well by the Valet guy Check in was amazing, Greeted by first name by the guy at front desk. Well greeted and welcomed. Don't get why this hotel is underrated, everything was perfect, they have a basement with bathrooms and vending machines. My room was on the 16th floor. Very big and i had a view of Mt Royal. Very nice. Great location in down town Montreal . Walking distance to all the shops & restaurants.Very nice , friendly helpful reception. It was a perfect downtown location - just a couple of blocks from Parc Mont Royal, one block from the Rue Peel Metro station, and walking distance to downtown shopping, the Musee de Beaux Arts, and restaurants/bars around the neighborhood centered around Rue Crescent bordered by Rue Sainte-Catherine and Blvd de Maisonneuve. Overall I recommend this hotel for anyone. As location is great. Good for solo people. couples, seniors and families. I would stay here again and give this place 5 stars.

    5
    « Super Stay in the Heart of the City »

    The hotel is centrally located and close to everything in the heart of the downtown core. A short walk to the Metro and Ste. Catherine St and close to McGill. Clean,spacious room, friendly, helpful staff, and valet parking made our stay enjoyable. The concierge even was able to get us tickets to the Habs/Sens game at the last moment. Great location and value.

  • 4
    « Good position »

    We stayed at this hotel while on a tour. The hotel is in a good position to have easy access to many restaurants and shops. There is also a nice park not far from the hotel. We found hotel staff to be friendly and helpful. Beds were comfortable and rooms were clean and of a good size.

    4
    « Good value, but watch the parking "gotcha" »

    Older property but well kept with large rooms. Location is excellent -- close to McGill U, Concordia U and downtown. Close to great restaurants and shopping on St. Catherine St. Watch the parking, though. Valet parking is $25, but it is only good until 1PM the next day. If you overstay, even by a few minutes, they add $15. Many people may want to stay and shop/tour after check-out but be prepared for the extra charge. We weren't told so found out the hard way. Front desk wouldn't budge on charge even though we only overstayed by 45 mins and we had already arranged late checkout. Left a bad taste after an otherwise good stay.

    4
    « Good location to stay for sightseeing »

    Good clean comfortable hotel. We were on the upper floors that only one elevator serviced. The only down side was one day we couldn't get that one elevator, someone must have been holding it so we used the one for the lower floors and walked up one more floor. Found the staff pleasant. This location really worked for our sightseeing. Used the cafe attached a couple of mornings and it was very good.

    5
    « Great service and location »

    Had a great experience. Kosta from the front desk was the greatest and really helped me out. I was in Montreal by myself to get laser eye surgery because the laser in Halifax was broken. He allowed me to loiter around until a room was ready for me and let me go up as soon as it was ready. He helped me with directions and arranging a taxi ahead of time. The room was great. Didn't try the restaurant so I can't comment on that

    4
    « Great location, connected to lovely cafe »

    The location is near McGill, museums. The staff was knowledgeable, helpful. Not much personality or charm. I wanted to extend a day but no room was available. Our F150 truck wouldn't fit in their garage but there was another garage across the street that was OK. The cafe was an easy place to set, work and have nice coffee and a pastry.

    5
    « Great Hotel, Fantastic Manager »

    I stayed at this hotel with my wife and toddler during a visit to McGill. I chose it because it was a block away from the Faculty of Law and walking distance to a METRO station. I was not expecting to be so impressed by great front desk staff, a wonderful bed, tranquil sleep and a hello from Rafik, the Manage of the hotel. Even more impressive, when after departing from the hotel, we got involved in a minor car accident and returned for an unplanned extra night at the hotel, he upgraded us to a much better suite and offer every possible type of assistance. This hotel is nicely located, but the front desk staff and one of the nicest hotel managers in Montreal make this hotel one to return to again and again.

    4
    « Well locate and easy stay »

    Well located at the Montreal center, close to McGill university and city center. Room is clean and comfortable. Has parking that works well. Café attached to the hotel is a good option for breakfast or tea.

    1
    « Nice setting, poor service »

    It didn't start well, taking 10 minutes per person to check in our group. The room was OK, but the wifi code I was given didn't work. Eventually they gave me another code. Then the bar closed at 10pm and no drinks were available after then. I wanted some water but the lobby shop was closed and was sent to the vending machines in the basement - all of which were out of order - I would have thought reception would know that! In fact I never saw the lobby shop open during our stay! Breakfast was good, but had to share a table. The coffee making machine in the room produced the most foul coffee I have ever tasted. I think I'll avoid Best Western hotels in the future.

    5
    « Great Stay for Ottawa Cycling Group »

    I led a cycling group of 10 that travelled from Ottawa to Montreal by bicycle and overnighted at BW Ville Marie. Service was excellent from all staff members. Tania (originally from Mexico City) was really welcoming and impressed us with her many languages. The other lady who served bar on the Friday night (don't recall name) was also very nice to a loud boisterous group of cyclists. The rooms were a very nice size and very clean. I had stayed at a much more expensive hotel the previous week in Montreal on business. Comparing the two hotels I preferred the larger rooms at the BW and also found it to be a much better value proposition. The location of the hotel on Montreal's 'golden mile' beside McGill University and only a 5 minute walk to St. Catherine Street couldn't be beat. It was also only about 300 meters from a Metro stop. We will be back in 2016 with an even larger group of cyclists.

    5
    « Wonderful Stay »

    This Best Western certainly lived up to our expectations & more. Staff, particularly concierge staff, (Mike, Abraham & Manuel) were very friendly & helpful. The only negative was that after being out most of the day, on 2 of the 4 nights we stayed there, our room had not been touched by cleaning staff. I understand that rooms being vacated need to be cleaned first but on these occasions our room had not been refreshed until after 4pm. & one of those days we wanted to rest, so got cleaner to just give us fresh towels & cups. It did make it difficult to rest in the afternoon. Location was perfect for getting around.

  • 5
    « A luxuorious Best Western Hotel »

    We had a room with two double beds. The room was large with a seating area and very large bathroom. It's always nice to have room to spread out and relax in. The Ville-Marie is close to the St. Joseph Oratory as well as other historic churches, and museums. The Montreal Musee des Beaux-Arts is within walking distance. Two things to be aware of: 1. No free breakfast (as is common in the more upscale BWs), and 2. Only valet parking at $25 per day (CAD). It's best to enter Rue Peel from Sherbrooke for easy access to the valet spot.

    3
    « Very Proper, But in a French-Canadian Way »

    It is the last but one night of our tour by coach of Eastern Canada. Montreal is today. Our hotel The Ville Marie is very imposing on entry to the reception. Ultra efficient staff, And very nice room. Had room 1005 on the tenth floor, no matter the lift is fast. Broadband is very good. and like all North American rooms it was enormous. Went down to get a drink in the bar of the hotel.I felt that I had interrupted the woman serving in the bar from something she would rather be doing. Her English was not good, so a laugh and a joke was out of the question. After one drink we decided to find somewhere else The hotel itself was busy but not in a chaotic way. every thing was just so. no problems with getting extra milk for our tea, it came up straight away after telephoning. Did not eat in the restaurant as we were trying to conserve our fast dwindling funds so went for a walk around the immediate area which is the centre for all the universities of Montreal. There are thousands of young people here, and the style and class of the eating places reflect this. I liked Montreal very much, the French flavour is not so in your face as it is in Quebec.

    4
    « clean, comfortable, quiet. »

    I had stayed one night back in may. I was happy with the services. I have no complaints. front desk was helpful. room service breakfast was ok, a bit overpriced.. definitely a great value and location of town.. its 25$ a night parking ....

    5
    « Great location »

    Good value for area, inexpensive by costs of other activities in area. Easy access when using valet and porter. May cost a few bucks more, but worth every cent. Spent two nights here, enjoyed exploring downtown, a lot of street work you had to navigate. Rue Peel a mess, but able to negotiate. Service friendly and efficient. Rooms very comfortable and roomy. Would be my first choice if we were to return.

    3
    « Nice lobby, friendly front desk »

    We walked in and thought, wow-this is a much nicer lobby and much larger, than we expected. The front desk was very efficient, yet friendly. They recognized our hotel club membership and made appropriate arrangements. Our room was fine the first night (deluxe king - quite spacious) but the next morning and all day long we heard strange moans and noises coming from the room next door - well not that strange, but not welcome either. We notified the front desk and they gave us another room on a different floor. Very accommodating. This room was fine, and even a bit larger maybe. The hotel is well located for visiting either McGill (which we were) of Concordia. It is quite centrally located and reasonably priced. Rooms are decently appointed - better than, say, a Holiday Inn Express - which we are usually quite happy with. Not quite the Holiday Inn Select in China Town, but not as pricey either. Plenty of great restaurants and the museums are a block or two away! They only gave us $1.10 US to the dollar Canadian. I would have thought a bit better exchange rate for their customers.

    5
    « Comfortable hotel with a great location in Montreal. »

    This Best Western is in the area of Montreal called the "Golden Mile". Located close to museums and the visitor info center and the Grayline Sightseeing tours in Dorchester Square and two blocks from Rue Catherine. It was very comfortable and the staff was welcoming. Mike, the concierge, was very helpful when we arrived. The room was very nice even though it was small (center city hotel rooms have smaller spaces). Very clean and the wifi adequate. The Mediterranean restaurant connected to the hotel was also excellent. I would definitely stay there again.

    5
    « Wonderful Hotel »

    This is the perfect place to stay in Quebec. The rooms are big and beautifully appointed and extremely clean. As are the bathrooms. Very comfortable bed. Location is excellent and the staff are very nice. Breakfast is very good and the cafe at the front is also very good. We totally enjoyed are stay here and highly recommend it.

    5
    « Outstanding »

    Six of us spent 3 days here after disembarking from a Boston to Montreal cruise. The hotel location was perfect for us. It was close to Station Peel (we purchased 3 day Metro tourist passes), nice restaurants, Dorchester Square Tours, and the Underground City. The hotel staff were extremely helpful recommending restaurants, giving directions, assisting with a health issue (directing us to a medical clinic), and helping with transportation.

    3
    « Average »

    The hotel is non-smoking but the room room was smelling bad. We were offered to change room. Staff at the reception was not friendly. The only person that provided good service is the valet. Attending coffee shop is good. Location is good for shopping.

    3
    « Reasonable Hotel, but valet parking and not great food options »

    Stayed for a night before dropping a relative at the airport. Hotel is conveniently located. Parking is Valet only and costs $25 a night. It can take 10 minutes for your car to be brought around. Room was average, smelled as if a smoker had been in there and the hotel had liberally dosed it with cleaning products. Rooms are very noisy due to the traffic outside. Desk staff were super friendly and helpful. Cafe downstairs did not take credit cards, debit cards or foreign cards. The female bartender in the hotel bar was incredibly rude and unpleasant.

  • 4
    « Very good for the money. »

    As we walked into the lobby of this hotel, Best Western Ville-Marie Hotel & Suites, we were surprised at the décor. We felt as if we had walked into a more expensive hotel. The front desk staff were all professionally dressed, and proficient in both English and French . They treated us respectfully both upon arrival and departure, and were very helpful. The room was nice, good sized, tastefully decorated, clean, and as to be expected everything worked properly. This trip here we only spent one night in Montreal, but in the future when we go back this hotel will certainly be at the top of our list..

    4
    « Very comfortable »

    Conveniently located to rue Saint Catherine...the main shopping precinct and 30 mins to Vieux Montreal/Basilica Notre Dame it is a spacious, relaxing hotel. No need to pay more...has everything at its doorstep! The Parc Royale with stunning views is also just 10 mins walk...

    3
    « Decent hotel in convenient central location »

    This is high three stars really but a few glitches meant it couldn't make a 4. We stayed at this hotel for one night on a short trip from Lake Placid. We found the hotel with ease although be warned that there are currently (as of August 2015) roadwork diversions just around Rue Peel and so you may get a little lost en route there. If you have driven, take advantage of the valet parking.The receptionist was a little brusque, not exactly welcoming and they could not find the booking at first as it had been reserved by the hotel in my boyfriend's name and not mine (even though I had booked and paid for it!). Our room was on the 19th floor with a view of an office block but it was very quiet as we were so high up. The room was big with a seating area, a fridge, coffee machine and bathroom with bath and shower (and some slightly dodgy-looking electrics connecting the hairdryer). There was no milk provided with the fridge and so I went about a 10 minute mission via reception, housekeeping and the restaurant to get some sent up. In the end the receptionist went to the restaurant to tell them what we required himself as I kept on getting cut off via phone. There was only one sachet of fresh coffee for the filter which made quite weak coffee for 2. There were only 4 other tea bags or sachets of decaf coffee which is not the most vast selection. There was nothing provided in the fridge although we bought some water at the hotel shop/souvenir shop. We did try out the hotel bar which is attached to the Lebanese restaurant; there was a beer spillage incident which wasn't ideal although the drinks were courtesy of the waiter as a result! The bar surprisingly did not have any Molson Canadian beer which was a shame. It wasn't exactly buzzing with people and in fact when we tried to go back there at about 10.30pm that night, it was closed. The hotel is a little dated and there are signs of wear and tear but the bed was very comfortable and the room was clean. We didn't have breakfast as it was not included and so I cannot comment on that.

    4
    « Very nice hotel and centrally located. »

    We had a huge room on the side of the hotel. Lovely big bathroom and beds were wonderful, probably one of the best hotel beds we've slept in. Lots of good restaurants, bars, shops within a few blocks. Only downside was it was a bit noisy with street traffic and police/ ambulance sirens but that has to be expected in a large city.

    5
    « Mike (Concierge ) »

    We were so pleased with the helpful information we received. We arrived from California & knew nothing. We were helped in every way. He spoke several languages, clearly, gave clear driving instructions. Helped us with hotel reservations. ??????

    5
    « Exceptional Value and Great Location »

    On a recent stay in Montreal we chose the Ville-Marie Hotel and Suites. This hotel offers excellent accommodations for the price point. We stayed in a spacious room with a King SIze bed. It was honestly THE MOST COMFORTABLE bed we have slept in...even better than our bed at home. THis will now be our "go to" hotel whenever we are in Montreal.

    5
    « Sanctuary in the city »

    This fabulous hotel is spacious, comfortable & in a great location close to all this modern city has to offer. Their attention to detail in the foyer, rooms & restaurant was most pleasing & made our stay in Montreal special. It's good value & both Danny & Tanya at reception gave excellent service.

    5
    « Comfortable night at this hotel »

    Villa Maria Hotel - Montreal We stayed here in September for one night whilst on a coach tour. The hotel is located a short walk from the city centre. The receptionist was friendly and very helpful. Our room was large and well cleaned. It contained two double beds with a table and two armchairs. There was a double wardrobe, and seven large drawers and 4 bright lights. Also a long desk and coffee machine as well as good sized fridge, but strangely no desk chair. The mattresses were lovely, soft and comfortable as was the pillow. Bedding was adequate. The A/C worked well and the window opened. Free wifi in room. There was no smells, the lights were bright enough but there was some noise from traffic in the front rooms. There was large bathroom with a bench that ran the full length. There was a full range of toiletries and the towels were thick. The water was warm but force only average. The lobby is small with limited seating. There is a restaurant available but we didn't use. A small coffee shop attached to hotel had good latte.

    5
    « Excellent Stay and Concierge Staff »

    My family and I booked two rooms at the Best Western. Though we could not get a room next to each other which would have been a point of dissatisfaction, it was their concierge/valet staff in particular Mike, who basically turned it around. As a first time visitor to Montreal, Mike was very thoughtful and wise to suggest a city tour package that was very comprehensive in my estimation. I was traveling with elderly parents and a couple of active children and his input and suggestion was a great help. I cannot thank Mike enough for all his expertise. There were other staff at the hotel like the Zawadeh Restaurant who were great to assist us and even recover something that we left behind. Thank you for a great stay in your city and a great hotel for us to stay in.

    5
    « Charming Hotel and Restaurant »

    We stayed one night in this lovely, quality hotel. Our room was beautifully styled and very roomy, with comfy lounge chairs and a good sized table. It also included a fridge. The bathroom was also very spacious, with a vanity running the whole width of the room. We had a nice view from our large window. The location was very central and easy to get access to the underground shopping mall. We also patronised the coffee shop (Cafe Castel) and the Restaurant (Zawedeh Lebanese) and were very pleased with the service and the food. All in all, a great place to stay.

 

Getting to the hotel ...

All directions
·From: Boston/Vermont. Take Interstate 89 north to the Canadian border. Once in Canada, follow signs for Hwy 55 north and Hwy 10 west, and look for signs to Champlain Bridge. Cross over Champlain Bridge and follow signs for University Street. Once on University Street, remain on it until you reach Sherbrooke Street. Turn left onto Sherbrooke Street until Peel Street. The Best Western® Ville-Marie Montreal Hotel & Suites is located on the corner of Peel and Sherbrooke Streets. ·From: New York. Take I-87 north to the Canadian boarder. Once in Canada, follow signs for Hwy 15 north. From Hwy 15 north take Hwy 720 east until you reach Exit 4 St. Jacques Street. Follow the signs for St. Jacques St...

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