BEST WESTERN Markland Hotel,  Monterey Park

3.5/5  - based on 250 guest reviews.
434 Potrero Grande Drive, 91755-7324, Monterey Park, United States - See map
+1 323 887 1988 +1 323 722 0710

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
TripAdvisor Traveler Rating
based on 252 traveler reviews
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Stay at this prestigious Monterey Park, California hotel where elegance and comfort meet commitment and customer service. The BEST WESTERN Markland Hotel is a property offering excellent lodging accommodations for any vacation or business trip to the Los Angeles area. Hotel guests will have access to an exercise facility, and Jacuzzi®. Guest accommodations feature spacious bathrooms with granite, Sealy® Posturepedic pillow-top mattress on each bed, free high-speed Internet access and cable television (CNN®, Fox News, Fox Sports, ESPN®, and HBO®). This Monterey Park hotel also offers flexible meeting space and facilities for outside catering. Hotel guests will have easy access to the 60 freeway, offering convenient travel to Disneyland®, Universal Studios® Hollywood, downtown Los Angeles and old town Pasadena. The BEST WESTERN Markland Hotel is the best choice for style, sophistication and location. A professional and friendly staff is dedicated to making each traveler's stay a memorable one. Make an online reservation today and save at the BEST WESTERN Markland Hotel in Monterey Park, California.

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Room 1

Guest reviews


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based on 252 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
54
Verygood
 
89
Medium
 
52
Poor
 
34
Horrible
 
23
Business Business 42
Couples Couples 58
Family Family 98
Friends getaway Friends getaway 23
Solo travel Solo travel 19
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Markland Hotel,Monterey Park
  • 5
    « 6 Thumbs Up »

    I came into town late on November 5th to catch an LA Rams game the next morning; I had a bit of an issue upon check-in, a bit of an oversight on my part but nothing to do with the hotel itself. Ashley was working the desk when we checked in and lessened my anxiety about the oversight. She was super courteous and professional and helped me find a solution to my dilemma. Jasmine(I hope I spelled that right) dealt with our few questions and needs efficiently. The rooms were clean and well kept and breakfast was more than adequate. Upon check-out on November 7th Aleah saw us off with an excellent disposition and great personality. It was a good experience overall, I would definitely recommend this hotel.

    4
    « Very friendly staff and clean hotel »

    We stayed here for 3 nights during the Santa Anita Breeders Cup Race. The room was basic with 2 queen beds. Nice beds, linen and pillows. Very clean and quiet. Free parking and very nice breakfast. Ashley and all the staff we came in contact with were very customer service friendly. Great place and afordable

    3
    « Great Value and Great Receptionist! »

    Stayed during August for the weekend with my family. I was looking for a nice room in a budget and this hotel was just right, I could not find anything better based on price in Pico Rivera.The receptionist was polite, helpful and very professional she was very understanding and rushed to get a room ready for us since we got in early.

    4
    « My stay at the Mest Western Markland Hotel »

    While visiting the Los Angeles area, we chose to spend a night at this hotel. The hotel is readily accessible from the 60 freeway, with easy off/on access. It is in a quasi-residential area, so parking on the exterior is non-existent. The hotel has an underground parking garage that is tight and requires modest driving skills. The hotel itself was typical of any Best Western. There is an indoor SPA. The rooms are on the interior, which does provide a sense of security. We had a room with 2 double beds. Everything in the room worked. We found the room and the bathroom area to be clean. The hotel provides a continental breakfast, with the standard food fare and juices. Sunday morning was quite busy in the breakfast area, but there were two staff members keeping the various foods and drinks stocked. On the negative side, the hotel advertises a restaurant on site. The front desk personnel gleefully points out that there is a restaurant just steps from the lobby. A menu is even included in the room that mentions the restaurant and bar's hours of operation. Yet, when we went down to get something to eat at 8:30 PM, we found the restaurant locked up tight, although the posted hours of operation showed that it should have been in full operation on a Saturday night. When I inquired at the front desk, I got the shoulder shrug about the restaurant being closed, and was given a map showing fast food establishments in the area, that we could walk to. Fortunately, we had access to a car and was able to find an eating place without much problem. Still, overall, the visit was pleasant. We will definitely stay at the hotel again, if we are back in the area.

    3
    « Good value but needs some work »

    The value is good but the hotel has been under "renovation" for something in excess of 2 years now with no sign of improvement. Only one elevator works which requires extra waiting time. However, the breakfast is better than average.

    4
    « A three night stopover, just right for us »

    You have to understand that this is not a high end hotel, its a budget property with great friendly staff, comfortable, but basic rooms and a location that's handy for those wanting something out of the middle of the city. We turned up after a long flight from the UK, staff were more than willing to provide us with helpful advise, suggestions on where to eat, and other tips which ended up making our trip/holiday. We couldn't fault any of the staff we met, friendly, open and engaging. our room was at the back of the hotel on the top floor; in fact we were right at the far end of the corridor, there was only one other room between us and the fire escape. Our room was clean, odourless, and functional. I have always measured a room on how clean it is, comfy bed and pillows, lack of noise and access to hot water; big tick on all of these fronts from this establishment. Breakfast was a continental affair, although there were eggs, bacon, sausage as well as the normal cereal and toast. There was also a waffle making machine, fresh fruit and yogurt. Staff were constantly refilling dishes, although if you come later in the serving they may not put more stuff our to prevent wastage. this is a simple meal, nothing fancy. I run regularly, one of the staff gave me a good local route to follow which sorted my daily needs. Parking is bellow the hotel with a service elevator to all floors located in the middle. I cant really fault this establishment, its basic but functional. I can see how some people may dislike this place, maybe they have failed to look at other reviews before they book; we would use this place again.

    5
    « Excellent accommodation at very affordable price »

    Our stay in Markland Best Western, before and after our 7 day bus tour, was very comfortable one and we do admire the reception staff who are always ready to help us. Excellent location close to downtown LA.

    5
    « Excellent Hotel with friendly Staff! »

    My wife and I stayed at the Best Western Markland Hotel when visiting LA for a few days. On arrival, we were greeted by a very friendly member of staff on reception desk. She was polite, courteous and explained everything to us that we needed to know. She processed our check in very quickly. We then parked our vehicle in the underground parking, which is complimentary for hotel guests. Each floor of the car park then has an elevator, which services the hotel room floors. On arrival at the room, it was very spacious, clean and well equipped with the usual that you would expect. The bed and pillows were comfortable and we had a great nights sleep. The room was serviced daily. The breakfast is basic and located in a small area just off of the front reception. It could be bigger to cater for the number of hotel guests. Equally, the food on offer was basic, for example two cereals, some pastries, toast, waffle machine (only one so long queues) as well as bacon and egg. They also have a coffee machine and juice machine. If you were in a rush, you can skip breakfast and collect a complimentary 'to go' bag from reception which had fruit, water and a cereal bar. This was a nice addition if you are leaving early. Overall, we really enjoyed our stay and would recommend!

    4
    « Best service! »

    The hotel is very nice and clean, staff amazing and I had the best firm bed I ever had! The front desk employee couldn't checked me in early but she propose to keep my luggage for me and even use a fridge for my perishable items. The flooring is made out of wood, so it is kind of noisy

    3
    « Convenient location, close to highway »

    This location was close to the highway and was a major convenience for us as we were traveling. We had a shocking experience at breakfast time and had to eat our breakfast standing. There was even people eating in the Lobby area and we saw some taking their breakfast away, maybe to their rooms?

  • 3
    « Short, but good stay »

    We arrived after a long flight from Germany and were welcomed very friendly! Room and service were good (obviously no 5-Star premium Hotel). Breakfast better than expected. Left after a short night as planned. It's located a bit far out, if you are planning on doing sightseeing/tourist stuff. But has a good connection to the next highway.

    1
    « They will not match the low price »

    I booked the hotel and found many website offered lower price and immediately sent the claim. (They offer price matching) However, they waited and by the time they checked the internet the rate had gone up and they will not match the price. Since you never know when they check the websites and you're not guaranteed. Unless you're super lucky, you will not get the lowest price as they promise. Don't waste your time to file the claim. Very disappointed!

    2
    « Not your typical Best Western experience... »

    We selected this hotel for it's proximity to Universal Studios (1/2 hr), and because over the years Best Western seemed to offer good quality for reasonable cost. This hotel is conveniently located right off the frwy. When we walked into the elevators, we wondered what we were getting into, as the wall panels were old and filthy. Our room smelled of stale cleaning supplies, an open window helped clear that up. Otherwise, all was ok, probably would not spend 2 nights here though, property just seemed a little neglected.

    4
    « Overall Good Experience »

    Excellent room and value for the rate. All other hotels in the area were booked, so this was a last option. Bathroom was not the cleanest due to a toilet issue, but other than this it was safe and clean overall. I would stay there again. It is not the usual Hilton or Marriot we're used to; however, I would definitely do this again.

    5
    « We'll be back »

    The room was very nice and the bed was comfortable. The front desk people were very friendly. The breakfast room was small we had to take our food back to our room because there was no room to sit and they ran out of waffle batter on the first day so I didn't get one the whole time we were there. The parking garage was convenient, I've stayed at hotels where they run out of parking room so I was glad we were able to use the garage. The location was great for our needs, just about 10+ mins to downtown. Breakfast was until 10 am and check out was noon which suited our laid back personalities, we didn't feel rushed.

    2
    « Kept awake by staff »

    Do not check into room 105. It is opposite employees' office, and they are slamming the door until 11 pm and again from 5 am. Surroundings og hotel pretty dull. Nowhere to go and eat. The rooms are ok.

    5
    « Great stay »

    We were visiting LA for the first time and needed a family friendly clean affordable hotel with free WIFI and Parking and breakfast for the kids, all within driving distance to the walk of fame and Hollywood. For 3 days we did all these plus Santa Monica beach! Perfect family vacation

    4
    « Best Western Markland Hotel »

    Staff were very friendly and accommodating. Rooms very clean and comfortable! Hotel right off freeway and easy to find. We arrived before the 3pm check in and front desk attendant made arrangements for us to get into our rooms so we could sleep and prepare before attending our family event.

    2
    « Won't stay here again »

    Very uncomfortable. Strong mold odor that was masked with cleaning supplies. Really tried hard to make the appearance look good and smell good, but you can tell as you check in that it is a very old hotel. Definitely won't recommend if you're looking for comfort.

    4
    « Good price not far from Downtown »

    Chose this hotel for the proximity to Downtown LA, Universal Studios, and Dodger Stadium. Close in miles, but of course there's always freeway traffic. Room was clean, breakfast descent, staff friendly, and it looked like they were remodeling areas. Can't beat this for the price. Only one minor complaint, we were on the 3rd floor facing the street, it was somewhat noisy from traffic, room on the other side of the hotel would likely be more quiet.

  • 4
    « The staff were friendly and the room was nice. »

    We had to travel to S.C. for a funeral and this hotel was close to where we needed to be. We booked two room and it was very nice. The hotel staff was nice friendly and the breakfast was very good. The whole experience was very good considering it was a three star hotel. I was quite surprise with with experience.

    4
    « Good hotel with a great staff »

    We stayed 3 nights visiting Los Angeles. Although the hotel isn't nearby Los Angeles Downtown, is very quick and easy to get there, so it becomes the hotel a great option to pay cheap. The restaurants and stores near the hotel are very convenience.

    4
    « average hotel »

    The asian/american guy at the reception was very nice and accomodating. The room is nice. Breakfast is decent. The only establishment near this property is a gas station but if you have a car, all the tourist attractions are 15-30 mins away if there are no traffic. wifi is not that reliable.

    4
    « Best value »

    Great value compared to other budget chains. For about $80 a night I was able to get a suite with a jacuzzi, free breakfast every morning that included hot protein, fruit, cereal, breads, juices and coffee. Located right off the freeway it's very close to several shopping and dining options. Walls are a little thin but rooms are clean and spacious. Plenty of underground parking. They were in the process of remodeling so I'm looking forward to seeing the new look.

    3
    « Decent Hotel with good staff »

    we stayed 3 nights visiting family near there and at check in we had to ask front desk to switch one room due to moldy smell, The staff was very accommodating and did so right away. The other room we had had peeling bath tub, scratched and stained toilet (not dirty, but worn out) but the beds were comfortable and room was fine. Internet worked well. One thing that was a bit disapoiting to me is the breakfast. Unpeeled hard boiled eggs and limp greasy thin strips of bacon. NO half and half and the coffee was not good. Plenty of parking and great access which is hard to find in California. Overall, it is a very basic hotel and met our general needs.

    3
    « First time stay at this hotel »

    No swimming pool, no microwave, no ice-machine on 3rd floor, need more variety on the complementary breakfast. The staff was friendly, room was ok, plenty of parking on site. Only major issue was finding a dirty underwear and shirt sitting on the top shelf of the closet in our room when we first checked in. TOTALLY GROSS! They did took care of the problem but now we're self conscience of the issue and worried what other gross items we might find in the future.

    4
    « Comfortable »

    Stayed one night, though arrived extremely late due to a delayed flight. The front desk was confused as to what I was doing there so late, but I said I had a reservation and I was checking in. The room I had was large, renovated, and comfortable. Although there needed to be more outlets unfortunately. Also oddly there was a window by the bathtub where you shower, but it's darkened out. I would be more disturbed if I were a lady, but I didn't quite care. Just a note in case you were driving an SUV, the height of the garage which is primarily underground is rather low. I think it's around 7 or 8 feet. I didn't realize how close I was to the ceiling until I parked, but all good. Just be wary. I would stay here again.

    4
    « The Good and the Bad »

    Hotel is undergoing renovation so some inconvenience is to be expected. One elevator (there are two) has been inoperative for more than a year. However, the staff is more than helpful and the overall value is good. Improvements could include softer pillows and more microwaves for guest use.

    3
    « February 2016 »

    This facility is a good value however it is in need of renovation. Not much in the way of dining options nearby. Close to the 60 freeway. We did not use the exercise facility or swimming pool. It appeared there was some repair work in progress during our stay. We requested and received a late checkout due to our business schedule. Staff was friendly, helpful and courteous.

    2
    « Bad bad bad »

    I have stayed in other best western hotels before and all of them were great. That is why I chose best western markland. But unfortunately it was a bad choice. Totally different from the others. Stinky room. Cold shower. And the worst part was the terrible noise everyday at night and early in the morning. It seemed like someone was walking all the time on the floor above mine. Difficult to sleep. Staff was friendly specially Aaron, but I would never recommend or Return.

  • 4
    « Comfy in California »

    Stayed at this location for 5 nights leading up to New Years. Liked: beds - comfortable; ample safe under motel parking included; indoor hallway room access; elevators; clean facility; exercise room; helpful staff; in-room ironing, hair dryer, and coffee/tea; hot & cold breakfast available daily - items included juices, coffee/tea, cereals, eggs, meats, waffle maker, pastries, bread, etc.. Questions/Concerns: Our A/C unit was challenging to adjust and a bit noisy. Others we spoke with did not have this problem. We preferred to have them fix it after we left vs having a stranger in our room while away during the day. Summary: Have stayed here before and will likely do so again. Daily pricing is fair/competitive. They charge a premium here over New Years weekend - but so do others. No on-site laundry. No on-site restaurant but many accessible on Garfield and Atlantic Rds and in Monterey Park. 35 mins to Santa Monica, Venice Beach, LAX. About an hour to Long Beach and Redondo Beach. Freeways nearby. Would rate as a 3 out of 5.

    5
    « Very clean, good price. »

    This is one of the cleanest hotel I stayed with. The bathroom is very very tidy. Fast WIFI. People there are very friendly and helpful. The price is also very good. Breakfast is good. I am very happy with the two nights stay there.

    3
    « no scramble eggs »

    Your hotel should have scramble eggs, my granddaughter was disappointed to find out no scramble eggs, the rooms of the wall are too thin, the baby wake ups from noise in the hallway. The front desk staff was very nice.

    4
    « Good Value »

    Hotel is under remodeling, the hallway is kind of old, but it is clean in the room. Nice breakfast and staff are nice. Location is not very convenient. Not a lot of restaurants nearby. Plenty of parking in underground garage.

    3
    « Renovation in progress 12-02-2015 ! ! ! »

    If you plan to stay at this Best Western, you really ought to call first to find out if renovation is finished. The smell of pain permeates the whole hotel. The hallway rugs are covered with paper to protect from splashed paint.

    1
    « Terrible foul smelling stay during renovation. »

    Stayed here recently on vacation. The first floor lobby and hallway was a mess. There was very active renovation work going on and the hot spa was blocked by a maintenace sign. The smell in the first floor hallway was horrible like rotting fish. There were holes on the wall and plastic on the uneven first floor hallway. Inside our room the pillows had tons of lumps making sleep difficult. The toilet seat was loose and unsecured. I would recommend staying away from this hotel if you have a choice.

    1
    « more like a Worst Western »

    On paper it looks nice. Except that it looks like a run-down, sad place. Elevator and jacuzzi broken. Room and hallways stink. Reasonable breakfast when they first fill up the buffet, then the selection shrinks as guests - as you would expect - eat it. There should be a sign to encourage people to wake up early to see the full selection. Staff is friendly but it's ironic that they tell you five times about no smoking and then you see cigarette butts everywhere and smell it too.People smoked on the balcony below us until 2AM and we got to enjoy it along with the immense highway noise. The most annoying part is the price: I can put up with all these annoyances if it were a Travelodge. I definitely feel I didn't get what I paid for.

    3
    « Rating »

    This Hotel is in a very busy area. Location could be better. Breakfast needs improvement. Many people stay at this Hotel it gets very crowded for the breakfast, the dining room is small at there not enough sits for gusts to sit. Many times we did not see any fruts, there were gone benfore we got to the dining room.

    4
    « A good value but needs some attention. Pillows too hard and one elevator was out of order. »

    The pillows on the beds are too bulky and hard. Recommend a choice of pillows when checking in or mixed on the beds. Also one of the two elevators was out of order which was our experience the last time we stayed at this hotel too. Elevator cab could be spruced up.

    5
    « Clean Hotel »

    This hotel looks a little creepy outside because you can tell the structure is old. However, EVERYTHING about our stay was great. Hotel was clean and staff was nice! I would DEFINITELY return again. We slept amazing in the comfortable beds.

  • 2
    « Should be called a Motel »

    This place was not only in a weird area, but it felt like a motel. By weird area, I mean the location and the surroundings. Right outside the window I had a view of an empty field with gigantic power lines and then an old abandoned house that looked like it probably housed 50 raccoons. At night we heard rustling out there but couldn't see what it was. I usually stay at Best Westerns or similar because they're typically clean and have friendly staff. This place was an exception. The place felt dirty and cramped and the elevator was very shaky. If felt like the place was under construction or something. Would not recommend.

 

Getting to the hotel ...

All directions
·From: The north. Take Interstate 5 South, change to 60 East. Exit on Garfield/Wilcox. Turn left on Markland Drive. Turn right on Potrero Grande Dr. The hotel is on your right. The BEST WESTERN Markland Hotel is just ahead. ·From: The south. Take Interstate 5 North, change to 605 South, then change to 60 West. Exit on Garfield and take Potrero Grande ramp on your right. The BEST WESTERN Markland Hotel is just ahead. ·From: The east. Take 60 West. Exit on Garfield and take Potrero Grande ramp on your right. The BEST WESTERN Markland Hotel is just ahead. ·From: The west. Take 60 East, exit on Garfield, turn left on Markland, then turn right on Potrero Grande Drive. The BEST WESTERN Markland Ho...

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