BEST WESTERN Plus Milwaukee Airport Hotel & Conference Ctr.,  Milwaukee

4.0/5  - based on 789 guest reviews.
5105 S Howell Avenue, 53207-6109, Milwaukee, United States - See map
+1 414 769 2100 +1 414 769 0064

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> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Game room
    Game room
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 797 traveler reviews
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The BEST WESTERN PLUS Milwaukee Airport Hotel and Conference Center is the premier full-service Hotel at General Mitchell International Airport. Our newly renovated, award-winning hotel has been renovated inside and out featuring the Aviator Sports Bar & Grille and over 13,000 square feet of glamorous convention space. Free hot breakfast buffet is served daily from 6:00 a. m. to 10:00 a. m. , free 50 MB Wi-Fi, spacious atrium pool and hot tub area, and superior guest service just to name a few of our wonderful amenities. If you are staying with us for a meeting, banquet, flying out of our fine Hotel on vacation or just getting away for an evening, our impeccable service will keep you coming back again and again. We are only minutes from down town Milwaukee attractions, Miller Park and the Harley Davidson Museum. We will exceed your expectations.

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Room 1

Guest reviews


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based on 797 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
346
Verygood
 
220
Medium
 
112
Poor
 
62
Horrible
 
57
Business Business 151
Couples Couples 176
Family Family 276
Friends getaway Friends getaway 100
Solo travel Solo travel 45
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Milwaukee Airport Hotel & Conference Ctr.,Milwaukee
  • 5
    « Amazing Staff »

    As you may realize from my other posts, the cleanliness and condition of a property is important but the staff always puts the icing on the cake. The people who work at this facility are exceptional. The initial contact with the front desk set the tone for my entire stay. After the first day being greeted by name, cheerful greetings from the cleaning people and the maintenance staff says it all. Congratulations to the on site management for such a good job hiring and maintaining a helpful attitude in your team members

    1
    « Save yourself the hassel »

    When I checked in, I had to pay a $350.04 Incidental fee. Which I've been checked out for 2 weeks now and they still have not returned it to me, there was no damage to the room. My first night at this hotel, the outlet in my room next to the TV was sparking. Their solution to the problem was to plug an extension cord into the socket on the same outlet that wasn't sparking. Which is against fire safety codes. The wifi went out multiple times during my stay, and they insisted it was my computer... I had 3 laptops, and none of them had Internet connection so it was clearly their system. Because I was booked here for over a month, due to work purposes, I had to bring work supplies and inventory to my room. I would come back to the hotel after work and find that the inventory had been rummaged through by the housekeeping. Luckily nothing was taken, but they still had no buisness going through boxes of inventory when their job is to clean. One day I was on a conference call for work and the housekerping service came into my room. The entire time the cleaning lady, who spoke maybe 5 words of english, kept trying to pull me away from my computer and the call to inspect her work. She wouldn't leave the room until I responded to her saying, "is fine?" after I said, "yes, it's good thank you" she stood at the door with her hand open for a tip. I've now contacted their front desk several times to retrieve my Incidental fee of $350.04 and each time one of their less than knowledgeable staff gives me a different reason as to why I don't have it. The first person blamed my bank, the second persom "couldn't find" the payment in the first place, the third person claimed I had used room service and they took it out of what I owed... even though I have a receipt showing that I paid separately for the room service, and the fourth person repeated variations of the other employees excuses before hanging up on me and telling me they will not help me and will only talk to my bank. The one good thing about this hotel is the Aviator restaurant attached, aside from that I recommend avoiding this out of date circus of a hotel. Avoid the hassel and check in somewhere else. The poor quality of the mattresses us enough for you back to at least thank you.

    5
    « Great Stay »

    We would recommend this hotel to anyone traveling to the Milwaukee area. The staff is friendly, the rooms are very clean and the food at the restaurant and continental breakfast is great. We had an issue that was addressed and handled in a very professional manner by the Assistant Manager, Kathy. Should you have any issues or concerns, she is the one to see. We greatly appreciated all that Kathy did for us! Thank you from Canada!

    4
    « Great value for money »

    This hotel is affordable, reasonable and provide great value. I want to thank eric for the great customer service. Hotel clean and comfortable. Beds were soft and with clean linen. I will come back when I am in town

    2
    « No Sleep »

    Young kids were allowed to run, play, bang on doors and walls till way past midnight and little was done to help us out who needed sleep. at least find the parents!! Shower water went from freezing cold to scalding hot instantly and no way to control it. Upon check out and they asked me how my stay was, and repeated the problems I had; she was very apologetic and would have her manger call me. That didn't happen either.

    5
    « Convienient stay by air port! »

    Our stay at BW was great! The room was nice, updated, clean and comfrable. The staff was very nice and helpful. I would recommend staying here to any one flying out of Milwaukee airport as the stay was great and the park and fly plus shuttle was even better!

    5
    « Best Staff of All Hotels »

    To say that this staff is friendly is not saying enough. The dynamic between the staff members as well as the customers is great! From the staff at the front desk that I met, to the staff at the bar and grill, they work hard to make sure that your accommodations are correct and that your stay is great. If your are staying for the week. I definitely recommend sitting down at the bar and and just chatting with them. Wonderful service, all of the time.

    4
    « Hotel Stay »

    The hotel was find...the people working there were very nice. Had a nice breakfast area and my bed was very comfortable. We did a sleep ..park...and fly and it work out very well. Transportation to and from the airport went very well. The only thing is make sure when you book your hotel room...that your booking the park and fly room rate. Otherwise you will be surprise by the difference in rate.

    4
    « Decent place for the price »

    Stayed overnight to catch an early flight the next morning. The hotel was in decent shape, not the worst and not the best we've stayed at. What was most remarkable was the service. From the front desk, those who worked in breakfast area and the shuttle drivers all were super friendly! We will defiantly stay there again if the need arises.

    5
    « super nice stay »

    everyone was very friendly, clean, and professional. the hotel was clean, and beautiful on the inside and outside. I loved that even outside there was no smoking in the common areas. every time I seen an employee they were working and taking care of the hotel or a customer. the employees even though they seemed very professional did have a sense of humor but in good taste. I would for sure stay again.

  • 4
    « Great airport choice »

    A wonderful stop for an early airort departure. The hotels have plenty of amenities, great food at a reasonable almost cheap price! And very good! Friendly staff, glad we choose this hotel! Will definitely use this a gain

    5
    « Newly remodeled and very convienent Location »

    The staff is very friendly and helpful. Really nice pool and hot tub. Rooms are newly remodeled and clean and very comfortable. Price can be a little high if there is a big event in the area but on the off days it is resonable. Free real breakfast buffet in the AM. Almost anything you could want except the eggs are only scrambled. Great potatoes with bacon and sausage and make your own waffle station.

    5
    « Great place! »

    Very nice hotel, great staff! The room was comfortable and clean. It is right across the street from the airport and they provide a 24 hour shuttle. We were able to park our vehicle there for much less than the airport parking fee. They made a mistake in our original charging of the parking fee, so they gave it to us for free. I will definitely stay there again!

    5
    « great locATION »

    This is a great hotel and location. Almost walking distance from airport. Shuttle service was great and staff amazing. Room and bed comfortable. Food service and quality also great! The front staff helped me out with all I needed. The gym was a little small but had all I needed. Was was very satisfied with my stay and the price considering the location was very good.

    5
    « Best help ever »

    Jessica at the front desk helped get us an early check-in since we had a game to go to that would cause to be back at the hotel around 1AM. She found us the first available clean room and helped expedite the check in for us.

    5
    « AWESOME »

    The staff as so friendly! Accommodated my special request to view the room prior to booking it! Room was clean odor free and all-around great! I would recommend to anyone needing a room in the area!! Their continental breakfast was tasty and hardy!!

    5
    « Nice room »

    I guess this is what BW Plus is. Has huge indoor pool and hot tub at center of hotel. Stayed in a king room. Very nice with newer furniture, decor, comfortable bed, fridge and microwave. Complimentary breakfast in the morning, several meeting rooms and restaurant/bar on site.

    4
    « They Fill The Bill »

    Certainly not a busy neighbourhood, but we enjoyed the hotel bar and restaurant. Cold beers...good pub food. Music to satisfy. Fair bit of action. Room good...fridge, microwave, etc. Slept great. No need to go anywhere else.

    4
    « I would stay there again. »

    I was apprehensive at first. I was automatically placed in an adjoining room (by the system) and there were loud kids next door. I alerted the staff and they went above and beyond to help me. I liked my new room (spa suite). It was clean and spacious. They just have to talk to their housekeeping staff.. There were some annoyances, but nothing that would make me not come back. I was well taken care of and would return again.

    4
    « More good than bad »

    Great location by airport, but not noisy at all. Glass covered poll in the middle was fantastic. Aviator restaurant was great with surprisingly low prices (deals on happy hour). Breakfast was outstanding, great selection and tasty. Only big minus for chlorine/mold smell in the hallway - I guess related to poll nearby. Overall good experience.

  • 1
    « Reservation a mess »

    Not sure if Tripadvisor or hotel to blame but paid for reservation never used - could not cancel or change to a different Best Western in another town - so paid and never used the room. Will never use Best Western again and will never book through Tripadvisor again.

    2
    « What has happened here? »

    I often stay here on the nite of a late arriving flight into Milwaukee - ya can't beat the shuttle service (at all hours) and well...I used to say that you won't see a better full breakfast buffet. I reviewed this hotel not too long ago on TripAdvisor and gave it an awesome review. The staff is what makes this hotel shine but the building's gleam is dimming and I am wondering what BW is going to do about it. Our shuttle driver was prompt and very courteous and got us to their front door in a jiffy. Check-in was a breeze (always is) and off to our 3rd floor room we went. First thing we noticed was that the air conditioner was nothing more than a whisper so I tried to adjust the speed from low to high...and that did nothing so we called the front desk who sent-up their Maintenance man. It didn't take him long to troubleshoot it - he told us that it wouldn't get any better than it was blowing and that we should check-in to another room. Not what I want to do after a long flight and a late check-in. Back downstairs we went to get another room key. What I am noticing more and more is that the hotel property is very tired and worn - I am not so sure a new coat of paint and new carpet is going to cut it. The floor is uneven throughout the property and the rooms, especially the mattresses, are shot. Clean, yes, but a loose toilet seat, leftover food crumbs on the floor, lose tiles in the bathroom, turned-up broken woodwork around the bottom of the bathroom door - perhaps subtle to some but these things don't seem to be getting fixed...so what am I paying for? Morning came and quite honestly, as awful as we slept, we were looking forward to their breakfast. And how quickly that changed! Let's just say that food that should be "hot" was cold to the point where a 2-block walk to Perkin's was on the tip of our tongue. I settled for a cup of yogurt while my wife ate the cold eggs and cold sausage. Maybe if the dining room wasn't so friggin cold on a day that was in the high 50's outside, the food coming out of the kitchen would be in the least, warm to the touch. Frustrated with this hotel? YES!!! Due to family issues, my wife and I will be making a lot more trips to the area but upon check-out, I told my wife - shuttle service or no shuttle service - we need to say goodbye and choose another area hotel regardless of the price which, if you do your homework on other area rooms, isn't that much more than this BW. I am a BW awards member but unfortunately, this hotel has seen the last of us...and has really done it's time...back in the day.

    2
    « Ryder Cup 2016 »

    Very disappointed in the Best Western Plus, Stayed in many, But this was a run down tired Motel 6. Couldn't wait till 5:30 am to leave. A wrecking ball would be a good start for this. Great location for a new motel or hotel. Minutes from the airport. I will be a 1 hit wonder for this place.

    5
    « Coustomer Service »

    I stay here with my family about 4 to 5 times a year...We love that it has full breakfast and a pool and hot tub for your pleasure!!! We also enjoy that it is close to Milwaukee Airport!!! We will definitely recommend to Family and Friends!! We Love Manager Kathy Sokolowski and Front Desk Clerk Lamont Crump!!!

    1
    « Disappointing Room »

    I shared my displeasure with the room at check out. As of today, i haven't received a follow-up to my stay. This is the worst Best Western I have stayed at in the past two years. On my recent vacation, this was one of four Best Westerns that I stayed at, It did not meet my expectations, nor did it have the quality of every Best Western I have stayed at. The toilet never worked, even after we called maintenance twice who tried to fix it. The shower pressure was low and the sink faucet was way too high. (The water splashed everywhere.) My husband and I both got bit while sleeping and the mattress was lumpy. Since we have stayed at so many Best Westerns, we noticed that the waffle batter was not individually divided up, as is the case in all other Best Westerns. The same mug to hold the batter is being used by every single person who wants to get a waffle. The leftover batter sits in this mug and is not refrigerated We questioned the cleanliness of this practice and let the front desk know upon checkout. Every time I walked by the pool, I was overcome by the strong chlorine and poor ventilation. I didn't stay in a room near the pool, but it was quite noisy for those guests who did have a room by the pool. Fortunately, I stayed only one night. If it had been more than that, I would have requested another room.

    4
    « Best Western Milwaukee airport »

    We always stay here before our vacations so we can use the park & fly. We have a few drinks and a sandwich at the Aviator Lounge. The atmosphere is very nice, the food is good and it is reasonably priced.

    5
    « The BEST customer service »

    While making several trips to the Milwaukee area, I have been so happy with the service and rooms here. With several schedule changes and lengthy stays, Michelle has always went out of her way to make sure I have been taken care of!!! Just don't find that in many places. Great place to stay and amazing customer service!!

    5
    « Great girls at the front desk »

    I reserved my room with Expedia and to no surprise there was a bunch of confusion, but the girls at the front desk Jocelynne and Pamela were extremely helpful and understanding they went above and beyond to help me get my room set up and I really appreciate the great customer service that they gave! Keep up the great work !

    5
    « Best Western Airport, Milwaukee, WI »

    Great update/remodel of lobby/rooms of this property. Staff was helpful, very efficient, cordial. Would definitely stay at at this property in the future. Made the mistake of staying in another nearby hotel in the last month which was not good. This is definitely the place stay near the airport. Free shuttle too!

    5
    « A very good experience. »

    The hotel is conveniently located and presents very well. The property is well kept and the common areas are very neat and clean. The room was excellent without any issues. Hotel staff were very friendly and most helpful. We were on motorcycles and the hotel and staff were most accommodating. The weather was terrible arriving in Milwaukee that night and we opted to eat in the on-site restaurant which turned out to be a good choice. Great service, good food for reasonable prices. A most enjoyable stay overall.

  • 4
    « An Oldey but A Goody »

    This was at one time a Midway Motor Lodge. It has been renovated with good amenities. The staff is very quick with meeting requests or taking care of business. They are very professional as well. If you need a one or two day stay waiting to fly out of Mitchell Airport of Milwaukee this is a good place to stay.

    4
    « Nice stay »

    A very nice motel, had all of the comforts. Aviators was a nice motel bar with very pleasant service. I didn't mind writing a smsll b review on this website but b I wasn't really expecting to have to write a book for the review.

    5
    « Avatar »

    Very nice! Great place to eat. Will come again. Very nice staff friendly helpful. Weather was very nice for this time of year. Will tell others about my experience. Food was very good and reasonable prices. $0.50 wings. Great job staff!

    5
    « Great place to watch the game! »

    We visited the sports bar for a Sunday Packer game, friendly service, great food and good setup for game day viewing! Delicious wings, fair prices, lots of TVs and clean bathrooms. Good location by the airport.

    2
    « Expected More »

    The front desk person did not appear interested when I checked in. I had a lot of questions about logistics and the parking lot was being paved so I was wondering where to park. She answered very briefly and did not appear very interested in helping me. The room outlets were not easily accessible and they did not have an extension cord. The microwave and refrigerator cord plugs were not secure so we tried to secure it to keep the refrigerator cold. The pool was a nice amenity, but towels were scattered throughout the area despite no people there. They weren't cleaned up until late morning. I wouldn't stay here again.

    3
    « Quick stay for one night »

    The early check in was afforded with a room available to see a Cubs/Brewers game. Miller Park is about 15 minutes away. Hotel is very quiet despite close proximity to the airport. The room may need some updates with firmer mattresses, cleaner carpet, and newer bathroom look. The sausages, potatoes, eggs, and pancakes lacked temperature in breakfast room. In all, the staff was friendly, parking was easy near a side entrance, and quiet AC.

    4
    « Close to Milwaukee, Great Price. »

    Nice place to spend a night or two. We had a nice King bed room. The only thing we had concerns about was the mattress. It was very mushy around the ends. If you sleep more towards the center it's alright. We had a restful nights sleep. The size of the room was very nice. There was a mini-fridge and microwave in the room. The fridge could have been elevated off the floor a bit. When you open the door it rubbed against the carpet. The breakfast are was great. There was waffles, scrambled eggs, sausage patty's, potatoes that I found was very good. The pool and whirlpool was very nice. The workout room was small but OK.

    3
    « Labor day weekend so so »

    2nd time I stay here first time was August 6th and I couldn't check in until almost 5 p.m. I thought I'd give them another chance I stayed here for Labor Day weekend check-in was easy 2:45 allowed me to check in front desk is real friendly and helpful the pool is nice the rooms are nice but the room service did not come clean my room till 5 p.m. and it was just a half cleaning they didn't vacuum scrub the toilets bring me towels my wife had to go ask for the towels. The breakfast is it good they got a lady name Sandra she is kind of lazy ask her for some oatmeal said she didn't have time to look for some ask the other guy didn't get his name he got me some I don't know if I will stay here again but if I do I have to get a real good discount

    5
    « Pleasant 5 star experience! Recommend! »

    Wonderful hotel, great value. Room was quiet and clean. Beds were comfortable! Room had a microwave and refrigerator, which was helpful for restaurant leftovers. Bathroom was updated with new marble top vanity and nice mirror. Breakfast was elegant, with cheesy scrambled eggs, sausage, potatoes and French toast sticks, plus waffle iron to make your own waffle. Coffee was excellent. Orange and apple juice also provided. Breakfast was served with real plates and silverware, and staff was attentive to clearing plates and immediately cleaning surrounding tables. When I encountered cleaning staff in hallway, I always received a friendly greeting. The kids enjoyed the swimming pool. There were real trees growing inside the pool area which had a glass ceiling - pretty awesome! Our Milwaukee trip was made pleasurable at this hotel. Great memories were made!

    1
    « Never Again, No Way. »

    After staying in this hotel, I sincerely believe the 'excellent' reviews are completely fabricated. The hotel is worn and maintenance/replacement has been delayed. A quick coat of paint doesn't hide the grime. The fan in bathroom sounds like a chainsaw and it does nothing, so you end up with a humid smelly room after you shower. The bed is soft as a marshmallow, we contemplated sleeping on the floor, but there was no way we were getting that close to the carpet. And the shower, oh boy. Everytime someone flushed a toliet somewhere in Milwaukee the water temperature fluctuated between scalding and freezing. One couple in our group did not get their room cleaned or fresh towels after the first night, and had difficulty getting towels when we got back late and they wanted to shower. Of the three rooms, only ours had some kind of crazy spring on the door that was old and creaky - it sounded like a door in a haunted house. We had a king suite and there was a chair in our room that was so old, faded and crummy looking that I did not even touch it. And finally, right beside the door was an electrical conduit that was hanging off the wall, cords exposed. We frequently travel for both work and pleasure and plain and simple, this hotel is worth less than $50 a night. It is not up to the standards of Best Western.

  • 1
    « Nasty, Filthy Hotel »

    I stayed at this hotel from 8/7 thru 8/12. The air conditioner fan squeezed continuously, the stair well had a foul smell, the hallway carpet was totally filthy, and they didn't clean my room one day, and I had to catch housecleaning a second time and insist they clean it on another day. I did receive an email from their Vice President of Operations apologizing and asking me to call him. I replied that I travel a lot, but would be in my office the following week if he wanted to reach out to me. He never called. I would never stay in this trashy hotel again at any cost. Spend your money more wisely.

    5
    « Guests are safe in flash flood »

    Sudden very localized overflow of storm sewers from hard rain near entrance. Staff redirected me to drive up to front doors, got us out without getting our feet wet as they then waded barefoot into water above their ankles to park my car and bring in luggage. No way they could have practiced this emergency. Freak storm occurred while other side of city received no rain. Not normally a low area except for this sewer backup. Staff fast-thinking, super guest first response, and concern for guests didn't stop there. Returning to lobby 10-15 min later they already had half of affected area swept clean as they worked on the rest. Super service in room, delicious breakfast. It is when employees respond like this on their own without supervision that one knows this hotel is where you want to stay again!!!!

    5
    « Best Western Plus Milwaukee Airport Hotel stay »

    My wife and I live in GA. From Aug 9th, 2016 to August 16th, 2016 we went to Wisconsin to visit family. Some lived in various places in Milwaukee and some were in northern Wisconsin. We were unsure as to how to arrange our visits, and which hotels/motels to spend our nights. We had hoped to plan on arranging it so that the reservations would not be a nightmare, as to finding and staying in the hotels/motels. Well, we had a fortunate happenstance. Our first stay was right at the airport in Milwaukee. We were going to make the rest of the plans while at that stay. The Best Western accommodations were very nice and the people were very friendly. What made the stay so exceptional was one of the employees, Michelle LeFebvre, whose job, it seemed to us, was to make everyone's trip a happy and successful one. We met her right when we checked in, and told her our plans and she immediately went into her "make the guests trip excellent" mode. She guided us into a plan which organized our planned visits in such a way that we never had to worry about trying to find other motels to stay at . The plan was brilliant. It worked beautifully. We stayed at the Best Western airport for all of our visits except for the northern Wisconsin relatives. For that, Michelle booked us into the best hotel in Iron Mountain, MI., Country Suites. The visit there was also wonderful and then we returned to the Best Western Airpot Hotel. Our trip was excellent and successful. It was made so, primarily by Michelle LeFebvre, and for that we thank her very much. Michelle was always available to help us with whatever we needed. We suggest that, should you find yourselves at this hotel, ask to speak to Michelle. We promise you that you won't regret it.

    5
    « Amazing »

    Extremely comfortable beds, great breakfast, fantastic restaurant. The staff never lets us down. The rooms are clean, the pool and spa area are close to all rooms. One of us are handicapped and the staff always accommodates us and treats us respectfully. MKE is less than 5 minutes away and the shuttle runs a regular schedule. There is not much waiting when we return from trips.

    5
    « Management is Superb! »

    I traveled to Milwaukee this weekend to see two Brewers' games against the Pirates. I am from North Central Illinois and am a Pirates fan. I stayed at this hotel two years ago for the same purpose. It was not available last year when I booked, which is why I stayed elsewhere. This hotel is busy. I can relate, I managed hotels for over five years. Trying to keep everyone happy is an impossible job. The fact is, some people want to be happy and some want to gripe in hopes of getting something free. On Saturday, I needed to print tickets I had purchased online for the Brewers/Pirates games. When I arrived in the business center, it was a mess. There was a printer cord going from one side to the other. I knew a guest has tampered with the computers, especially since only one of three computers worked. Since I could not print, I went to the front desk. I actually got to speak to Kathleen, the manager. I was not mad. She said she would meet me in the business center very shortly. Two minutes later, there she was. She walked in and could not believe what she saw. Cords going all over the place. It was obvious, a guest had done this stuff. There was a wedding at this hotel during the weekend and Kathleen already had three people manning the desk and she was on-site. She was doing her job, and doing it very well. After about 10 minutes, I asked if I could email her my tickets for her to print. She said yes. Kathleen came through. All my tickets were perfect and I know she was happy to deal with a customer who had an issue that was not mad. I come to you with a reasonable problem, you help, I don't get mad. No reason to get mad. I was there for fun. The managers work crazy hours because they are supposed to work those hours (not many understand that fact). Getting beat up is no fun. I could tell Kathleen needed guests from a room who had no issues and didn't blame her for world hunger. Also - the room was great. Very clean and hospitable. Again, I thought so much of the place two years ago, I stayed there again. Never second guess Kathleen and her staff at the BW Plus in Milwaukee. They are good stuff and it was great to see. She and her staff will always go the extra mile for the guest.

    5
    « The Best at the Best Western Plus Milwaukee Airport! »

    Kathy, Manager of the BWP, was exceptionally pleasant and wonderful for accommodating my last minute 2-day stay in Milwaukee. Her staff at the front desk were pleasant, friendly and cheerful. The Best Western should be pleased to have such a professional working for them1

    5
    « convenient, comfortable with restaurant »

    The hotel is so close to airport with great shuttle service & parking privileges and there is no airport hassle about public parking in remote or even closer areas with buses etc. It was perfect for a night's stay to avoid traffic and anxiety when catching an early morning flight. Also, it is reasonably and priced, a good value. There is an indoor pool available but we didn't use it. The restaurant/bar is perfect for starting a trip and getting a good night's sleep too.

    4
    « Great Service »

    The Best Western Milwaukee has wonderful employees who are helpful, upbeat and friendly. The rooms are all a decent size and were clean. Plenty of towels provided and was a comfortable room. We stay here every year to attend the Milwaukee Irish Fest, and are never disappointed.

    5
    « Absolutely Wonderful... »

    The room was very clean and nice...and the staff was amazing!! My daughter and I had an issue that came up with the weather and was unable to drive and they went completely out of their way to help us!!! This was our second time visiting Milwaukee and staying in this Motel...we will always choose this one!! We loved it!! Thank you everyone!! A special thank you to Kathy and Miloran . Kelley

    3
    « AIRPORT PICK UP »

    Great hotel to stay at. Nice breakfast included. However, I would not recommend for a Fly & Stay package. It took us 40 minutes and two phone calls to be picked up at the airport which was only 4-5 minutes away! Our other plans had to be canceled because of this. Not happy with this experience.

  • 3
    « Red eye flight, short stay. »

    We arrived at 3:00 AM, and left by about 9:00 AM. In a short stay, we encountered several problems related to both of the 2 rooms we were assigned. Kathy, the day manager at the front desk, apologized for the errors and refunded the entire cost of our one night stay. She did the right thing under what were difficult circumstances for us. While I can't recommend this hotel based on our stay, I can definitely recommend Kathy and management for taking care of the problems. Her sincere apology was the best thing that happened in the brief time we were there.

    1
    « Disgusting »

    Airport area hotels aren't usually the nicest, but this place is down right nasty. The bathroom reeked of mildew. It was awful just going in there to use the toilet, but my shower was painful. The carpets are dirty and worn. They aren't just stained, it is dirty. The walls are dirty. There are other Milwaukee airport hotels - use any one of them instead of this place. I don't think I have ever given a one star review before, most places do something right, but this place was wrong in every way.

    1
    « Damp room, bad lighting, and not recommended »

    This room was NOT at all what I expected for $122 a night. Room was damp, dirty, smelly, and dark. The breakfast was nice, and the pool would have been nice but a large kids party was being held in the pool. Not enjoyable.

    1
    « Poor excuse for an expensive hotel. »

    Not clean and in poor disrepair. Door latch raddled all night. Light bulbs burnt out in lamps. Carpet ripped. Furniture all banged up. Not recommended. Was very close to airport. Poor image for what was once a great hotel franchise. Will hesitate to use them again.

    1
    « Need of a good cleaning »

    I can assuredly say that no hotel I have ever stayed in had hallway carpeting as dirty as this hotel. In front of each guest room door and even worse in front of each service door the carpeting showed ground in dirt. The day we arrived the hallways were not air conditioned - very stuffy and hot. Right at the parking lot entrance door near our room was a bucket of stale cigarettes. They reeked of smoke. Sheets were clean but bathroom had mold and dust. In this condition I cannot give this hotel ant stars

    2
    « Not My Favorite Stay at a Best Western »

    A group of us were in town for a festival, the location was great for us! However, we found it very odd that the beds weren't made in 2 of our 3 rooms. There was a note left, stating beds couldn't be made because there was personal property left on them. The personal property was a child's blanket, folded at the foot of the bed. Garbage had been changed, but the full bag was left on the desk in the room. While all staff we encountered were pleasant, next time I think I would opt to try a different home base in Milwaukee.

    1
    « Worst hotel experience EVER! »

    This place was a disaster from start to finish. We made our reservations 2 months prior to our arrival on line directly with Best Western for one of their best (and most expensive) rooms-a King Suite with a separate living and bedroom for an 8 night stay. At check in we were sent to a room with 2 double beds on the 3rd floor. This trip required taking our luggage quit a distance from the front desk to the only elevator which is not only inconvenient but also tiny. The hallways had a temperature that we measured at 120 degrees, so we were nearly dead by the time we got to the elevator. After discovering we were given the wrong room, we went back to the front desk and were promised by a manager that they were cleaning the room we had reserved. We went back and retraced our steps with our luggage-no offer by the hotel to do it for us-and stored it in the lobby. We told the manager that we were going to the grocery store and would be back with some perishable food in about 1 1/2 hours. She assured us that our room would be ready by then. Upon our return, we were told that our room was still being cleaned and that we couldn't go to it, not even to drop off the groceries until they were finished making the bed. After wait of 45 minutes, we were told that the room was ready, issued new keys and were on our way again to navigate the sauna like hallways and the tiny elevator, again with no offer from anyone to help us. Well, to our surprise, once we got the room, we still were not given the type of room that we had reserved. While this one had a sitting area with the bedroom further into the room, it was still not the 2 separate rooms we had reserved and agreed to pay for. At that point we were too exhausted and disgusted to go through another move, so decided to stay put and discuss a reduction in the price with a manager. This we did the next day and were told that he would not charge us for 3 days of our stay. The room itself was subpar: a short in one of the electrical outlets, a clogged sink, mold or mildew in the tile grouting around the tub/shower, frame around the mirror fall apart, drapes off the track so they wouldn't close all the way, etc. The carpet in the hallways was also mildewed or molded from the heat and humidity-all the hallways connect directly to the pool area which is inside and has a glass roof adding to the greenhouse effect. Despite letting the maid know that we were leaving our room so it could be cleaned, there were 2 days during our stay that it never got touched, and another when all that was done was having the bed made, but one of the pillows was still on the floor on the far side of the bed. I don't believe that the room was ever vacuumed. The cord in the iron was stuck inside the iron and the hair drier in the bathroom, which was designed to have the base attached to the wall was just lying on the counter top causing the base to constantly fall on the floor while trying to use the drier. No one on the staff of the hotel seemed to know what they were doing, nor did they seem to really care. There was never a sense of urgency or caring, just constant excuses that we heard being offered over and over to other guests as well. On the morning of our checkout, I was the only person at the front desk and it took over 20 minutes to get on my way as the bill was wrong, not showing the removal of the charge for the 3 nights we were promised would be done. Even though the computer showed the problems we had and the fact that the manager had promised this, I was questioned about the name of the manager-which I didn't remember, and a review by 3 different people before they were finally able to run the bill properly and put the credit through to my credit card for the 3 nights I hade been charged for. Of course, even though we were in a much smaller room than we had reserved, we were still charged the higher amount for the 2 room King Suite we had wanted, so the 3 free nights really wasn't much of a concession on the part of the hotel. All in all, this is the worst hotel experience I have ever had. The staff, from the on site owner down to the room maids should all be ashamed of themselves. There are just too many hotels to ever give this one our business again. I hope others will heed my words and just stay away.

    4
    « Great Value »

    Indoor pool & hot tub were ideal for our stay. Ordered 70 wings from hotel restaurant that were delicious and was able to eat in the atrium area by the pool. Ideal for family stay on vacation for a night to hang by the pool and eat a good vacation meal.

    4
    « Baseball Weekend »

    The Best Western Plus by the airport in Milwaukee is a great place for a casual weekend or for the business traveler. We had a large group (60) attending the Cubs-Brewers game on Saturday night and enjoyed our stay at the hotel. The rooms have all been renovated and were very comfortable. the only complaint was the heat and humidity in the atrium.

    5
    « Awesome customer service »

    I want to commend the customer service beginning from the front desk to the sales department. Our organization was so very pleased. I would totally recommend this franchise to anyone. Service was excellent.

  • 5
    « Above and Beyond »

    My husband and I were on our way to CA and, due to airline difficulties, found ourselves stranded in Milwaukee. Every hotel/motel was sold out and when I managed to finally reserve a room at the Best Western online, I realized I had accidentally made it for a different night. I called their customer service right away and they were able to accommodate us. Once we arrived at the hotel, we were upgraded to a suite free of charge. They also provided a 24 hour complimentary shuttle to the airport which was wonderful at 3 in the morning. Best Western definitely went above and beyond with their customer service and I highly recommend this hotel!

    4
    « nice hotel , great for people on a motorcycle trip »

    nice hotel, nice pool rooms are clean staff were helpful. nice place set up to clean your motorcycle. the bar and lounge area are a nice place to get a drink or a late night meal. the motorcycle parking at the front of the hotel is a safe place to leave your bike,

    3
    « A decent enough hotel but reservation bungled. »

    Two rooms had been reserved but only one was made available on the day we arrived. The hotel had been overbooked. Staff were eventually apologetic and we made the best of thinghs, being too tired to argue at the end of a long flight.

    4
    « Very Large Hotel »

    This hotel is huge. We were on the bottom floor in the back. Quite a hike to get from lobby to our room. We had to go thru the pool area, which had a retractable top. It was so hot and stuffy walking thru this area. Only located one ice machine on bottom floor. The breakfast was very good and a very good variety. Room was spacious. This hotel charged higher price for a room with a king bed vs. a room with two queen beds. Very unusual.

    1
    « Manager Lied to Avoid Confrontation »

    My family stayed this past Saturday night before attending a funeral on Sunday. We were disappointed by the cleanliness of the room as there were cobwebs along the ceiling but the bed was comfortable. The power went out on Sunday morning which made it very difficult to get ready for the funeral I mentioned above. We were confused as to why this large chain hotel didn't have a backup generator. Of great concern was the lack of safety lighting. The hallways and stairs were pitch black! My brother in law was told by the assistant manager that our rooms would be comped and given a signed note with contact info to follow up. I called that number once my card was charged and the voicemail was full. I sent a text message and got nothing back. My brother in law spoke to the manager, Jim, today and was told we would not be compensated. Shame on you for the terrible way you handled this situation!

    3
    « Needs some work »

    Our family stayed here 2 nights. It was a convenient location and the staff was friendly and helpful overall. The hotel neighborhood is a bit suspect. I was approached in the parking lot by a man asking for money. When I mentioned this to a nearby police officer his reply was don''t be surprised by that around here. This hotel looks like it had been expanded overtime and the travel distance from some rooms to the lobby was long and windy. The public areas are not as nice as the pictures on the website. The lobby, hallway, stairwells and room decor was dated. Stairwell door we used need cleaning and painting in the worst way. Complimentary breakfast offered a good selection and was good. A major disappointment occurred during a power outage when the halls went dark and the very small elevator didn't work we found the emergency lighting in the stairwell didn't work either. That made a very difficult and dangerous walk down the hall and the steps to the lobby. The weekend manager seemed overwhelmed by the situation and when I asked if the Senior hotel manager was in the facility because of the black-out I was told he was aware of it but it was his day off. That seemed like a total lack of professionalism that Best Western should address. I and several other guests were very dissatisfied by the way the blackout was handled. Clearly the weekend manager and her team were not trained in how to handle that situation.

    4
    « Summer visit »

    We really love staying at Best Western hotels and this one does not disappoint. The breakfast that was served was very good and did not have a lot of processed food. It was fresh and you could tell that it was made there in the kitchen-or at least it appeared that way. The rooms are quiet and comfortable. It was nice having the restaurant attached so you could go and have a drink and a meal at night without going out.

    3
    « Summerfest »

    Stayed her during summerfest since all hotel rooms downtown were booked. The hotel is old and you can tell with the carpet in the hallways. The rooms were very spacious and the beds were comfortable. If staying at the airport you will be right by it. We never heard the airport noise at the hotel. Taking a shower in the am was a little risky. The water would go from normal to scalding hot and then cold during the shower. Manager said they were aware. Only one elevator do don't take a bunch of luggage you need to get to your room. Staff was all very friendly and helpful. Not a high end hotel but is doable.

    3
    « Great Location to MKE Airport »

    The Best Western offers a great value, some of the staff were very friendly. The cleanliness is fairly average for a hotel. Breakfast is offered from 6:00AM - 10:00AM. the restaurant staff were very friendly and kind. There is a pool and it's a great hotel for a short stay.

    4
    « Summerfest Friday »

    Great stay, number 2. We were allowed to check in around 2 p.m. I called in the morning to verify. This location was very close to a park and ride for summerfest bus. King room, 2nd floor overlooking the pool. Clean room and bathroom. The tub area was not very well lit but functional. No hallway noise heard in the room. Had the included breakfast, very good. The business center allowed us to print our boarding pass and the shuttle was on time both directions. We would stay here again.

  • 4
    « Best Western Milwaukee Airport »

    Beautifully arranged pool, hot tub, & separate lounge in 2-story glass ceiling atrium with tropical trees. Nice lobby. Great hot breakfast. Sink didn't work. Lowest-cost option, yet a great experience.

    3
    « Best Western Milwaukee »

    The front desk and room service employees very nice and helpful. The bed was very uncomfortable and the hotel was very noisy. I didn't sleep much. The shuttle service to and from the airport was very good.

    3
    « Summerfest 2016 »

    We stayed here for the cost and it wasn't too far from the Summerfest Fairgrounds. It is an old hotel with some places needing improvement, but still a very good value. Very friendly and informative staff. Room was clean and bed was comfortable. Breakfast was fair, with waffles, potatoes, sausage, eggs and cereal. Didn't use the pool and spa but looked nice.

    4
    « Accomodating Staff and Nice Hotel »

    We needed a place to stay while taking care of a family member who was staying at a nearby hospital. The staff at the hotel went out of her way to make sure we had accommodations. The hotel is very nice and the breakfast, that is included in the rate, is top notch.

    4
    « Best Park & Fly hotel in Milwaukee »

    We have used this hotel for years as our Park & Fly choice. The hotel offers a SUPER breakfast menu.....24 Shuttle to the airport which is a 5 min trip. All staff and drivers are totally there to please the customers with smiles! Beautiful indoor pool. The rooms have a coffee maker, microwave and refridgerator. This is an older hotel, and the rooms could use some updating. All in all, this hotel works for us. Opps--forgot to mention it's only a block away to our favorite restaurant--Oakland Gyro -- the best Greek food around. Happy travels!!!

    4
    « Trip one »

    Good hotel. Gave Veterans a great rate for the stay. Would recommended this hotel to anyone going to the area. There are some nice places to eat near the hotel. The staff was very nice. And very helpful when needed. They even put up a tent for the Veterans that was staying there so we could wash our motor cycles.

    5
    « Favorite Milwaukee airport hotel »

    This Best Western is right at the hotel. They have 24 hour shuttle. Rooms are consistently clean. Beds are good. I never hear people in the adjoining rooms. There is a very nice (indoor) pool area. The restaurant on the premises is a definite plus. This hotel is also very close to an Amtrak station.

    5
    « Wonderful Staff »

    Wonderful staff. They went out of their way to make us comfortable with a new baby on a extended stay. The front desk staff was accommodating to a new family. Nice pool. Free parking. Never heard any planes. Laundry facilities. Plenty of places to eat nearby or at the restaurant located in the hotel.

    4
    « A good choice »

    Very reasonable priced with a clean, spacious room. Nutritious breakfast, including oat meal, bread, mini muffins, eggs, fresh fruits, milk, juice...etc. This place serves evening juice including apple juice, orange juice and cranberry juice. Comfortable over night stay for a wedding. Good value.

    5
    « Great Hotel »

    Staff very friendly and the hotel was very clean. Would recommend it to anyone. Stayed 3 nights and never had a problem. Had a very good time and the location was good for why we stayed there. Everyone in our group was pleased.

  • 3
    « Close to airport »

    We stayed here one night because it was close to the airport. The staff was friendly and helpful. We have stayed in many Best Westerns, but this one needs a little facelift. The beds were really sad! I felt like I was a Mountian goat trying to stay on one side of the bed without falling into the hole in the middle. The rest of the room was fine. They just need to get new mattress and boxsprings!!!

    4
    « Good value »

    Nice, well furnished rooms, good price, good hot breakfast, better than most of this type, good pool, long walk from room to main desk is good exercise. :) Access to most Milw attractions very easy. No airport noise.

    5
    « My wonderful experience at Best Western Milwaukee »

    I traveled there by myself this trip and was treated super special. The front desk staff was hands down the greatest. The helped me will travel instructions, even printing them out for me. They printed my boarding passes out for me since I would not be able to because of my training class. Daily full breakfast, pool, spa ample parking, straight shot from the air port, and easy on/off the freeway.

    3
    « Not a good nights sleep »

    Dirty and loose carpets in pool area and hallways. Broken bed with sag in the middle like a swayback horse. Loose toilet that would rattle when you sit down. Would not stay here again as to no credit at all even offered for having such a bad nights sleep

    5
    « good stay »

    We have stayed here on many occasions and have found the staff to be friendly professional and they seem to remember us. clean well kept. nice lounge and food is good.we have business and friends in Milwaukee so it is nice to have a place to go when you travel that you can feel good about

    3
    « Good »

    Room was comfortable and clean, just a little worn and outdated. Conveniently close to the airport with a few restaurants nearby. Free breakfast with plenty of options. Hotel also has a bar/restaurant attached. Huge pool, hot tub, and some arcade games. Staff was courteous and helpful.

    5
    « Impressed »

    I stayed here with a large group of high school students and would stay again without a doubt. When we arrived, everything was ready for our check-in and students were in their rooms in less than 5minutes, staff went out of their way to make sure we had what we needed and were more than accommodating to all. Theater was great, pool was lots of fun, space for students to just place cards and talk, breakfast was outstanding with numerous hot and cold selections. Rooms were clean an beds very comfortable, the hotel was great. Would recommended this place to all.

    4
    « Clean close to airport »

    This hotel was very close to airport and downtown, nice pool, hot breakfast and clean rooms. Rooms could use more updates - did have safe in room which is always nice. Watch out for the seagulls on the backside of the hotel. they are everywhere. Very big hotel can't hear the airport at all. WiFi is fast.

    5
    « Great and helpful staff again!!! »

    We stayed at this hotel about a month ago when our daughter was moving to Milwaukee and it was great and I wrote a glowing review then. Well then we were in the area again to move her in and the fantastic staff (this time Kathy and Kelli and I think it was Maris) went out of their way again to help us. We had a pickup truck and UHaul-like trailor and couldn't find a place anywhere in the city to park it. So turned to these wonderful ladies and they were so kind We were exhausted and they were so nice, thanks again gals. Will always stay at your hotel when needed!!!

    4
    « 2nd time I have been here »

    I stay here rather than the conference hotel nearby, as it is more relaxing, especially at meal times. Friendly staff, good service. The room I was in was a bit dark and furnishings a bit dated, but adequate. Good internet connection, used Skype a number of times for calls without issues. Breakfast is more than adequate for me.

  • 3
    « Better than I was expecting »

    I was afraid at first to stay here after reading a review that said it was ghetto. I don't feel it was ghetto. I thank god that the room was odor free, beds comfy, and room clean. What i dislike is the doors... when closed and locked you could see light from the other side and the awful wait staff at breakfast who didnt want to answer questions you had no matter how nice you asked and who watched ever one getting food with " you bet not get too much" look on their face. They then rudely stood by watching everyone and constantly asked if they were done eating ... like hurry up and get out.

    2
    « Parking+birds= disaster!!! »

    I would not leave your car at this hotel if you are going to be flying!! The seagulls that are by where they want you to park your vehicle are disgusting. They crap all over the cars and they don't feel that they need to clean your car or try to get rid of the birds. I left my car there for 7 days and it took me 1.5 hours to clean all the crap off my car. I also asked at time of check in for extra pillows and never received them!!! They were still cleaning the hallways at 9 pm, and if you have an early flight you need to be in bed a little earlier than normal. The price of the hotel is more than the one next door. Does not meet the standard that I was associated with a Best Western Plus

    5
    « Fulfilled our need »

    we needed a hotel near MKE for a early flight we did the Stay/Park/Fly and it worked perfect esp liked the grab and go breakfast items that early in the morning The person checking us in immediately gave us all the information we needed for the shuttle in the a.m. and when we returned

    5
    « Great place to stay in Milwaukee, WI »

    Excellent hotel with wonderful breakfast, friendly and professional staff, clean, comfortable room. Room had microwave and refrigerator. Heated pool, business center, free internet, free parking, fitness center. A great deal for the price!

    5
    « Wedding at the Hotel »

    the people were very curtious and helpful at all times. Hotel was very clean. Pool was extremely nice. the room was very large but was a little dark. Everythig worked and we got a very good nights sleep.

    5
    « Best Western Plus Milwaukee Airport »

    I love staying at this hotel when I fly out of General Mitchell Airport. Great value for a stay, park & fly. The shuttle service is great and the restaurant/bar on the property is amazing. This is the only place I stay when traveling out of Milwaukee.

    3
    « Convenient for the early morning flight »

    We were on the last night of a trip and needed to be at Mitchell Airport by 5 am. This hotel is immediately off the airport so it was extremely convenient allowing me an extra 30-45 minutes of sleep compared to the other options I had considered. Once I confirmed that I could use points to pay for the room this was the choice. When I am providing feedback on the hotel this was the 5th different hotel I stayed in over the past 2 wks. It did the job but looked worn out so understand what you are getting. If I have another flight with similar circumstances I would choose this hotel again.

    3
    « Decent hotel. »

    My friends and I traveled to Milwaukee on business and stayed over night here. The rooms were well priced. Very close to the airport. The layout of the rooms made for some walkiNg but all I all the rooms were comfortable. Nothing extravagant. Just a simple room for one night. I would recommend this for the travelers looking for a single night stay or a vacation on a small budget.

    3
    « rude yankee hospitality »

    upon arrival @Amtrak called & asked for shuttle to hotel. took long time *30 min or more & had to call twice to be rude or sarcastic to get their attention? it was thurs the 12th & I asked are u going to come pick us up Friday the 13th or what?? staff not friendly at front desk, did not smile or ask if needed anything? when ask for help with copy machine or computer took long time for help. breakfast very crowded & no table as had Hispanic religious convention at the best western convention center (Mexican invasion?) price seemed high for services. did not give senior citizen discount or veteran discount. only stayed there as close to my daughter & close to airport, stayed for those reasons, not for 'quality" of hotel

    4
    « Convenient location Nice place. »

    Convenient location to where I was visiting near the airport.Ok beds.Very nice shower. Room was nice enough.Microwave and fridge,which is a very nice touch. Television was very nice and clear,which is not the norm so far in hotels I've been in.Airport noise was not bad either. All in all, a place I would stay in again to be near places I had to be.

  • 2
    « Shouldn't be a PLUS property »

    The front desk staff is great. The hotel is run down. Decor is dark and drab (or is is the dirt?) Carpets in hallways and guest rooms are filthy. One tiny, old, slow, and very dirty elevator located a long way from front desk. Beds are bouncy, sheets are worn, soap is industrial strength, a/c unit is noisy. Guest room doors have gaps all around. Doesn't feel safe. Internet is fast and food in restaurant is good and reasonably priced. Free breakfast is very good. They updated the outside of the building with nice brick. Oh wait, it is plastic sheeting that looks like brick. What do they say about lipstick on a pig? This place just doesn't feel (and isn't) clean.

    5
    « A great stay! »

    Ricco the desk clerk is awesome! he makes each guest feel welcome and a valued customer. The pool and hot tub are really good as the hot tub is really hot. Feels good on those sore muscles. The breakfast is top notch also. This hotel is worth the extra money compared to surroundiong hotels.

    3
    « kind of run down »

    Stayed here because it was close to the airport. Needs to be updated for sure. We were put at the far end of the hotel, so was quite a hike to the breakfast area in the morning. Bed wasn't comfortable, but décor was nice & bathrooms clean.

    2
    « Dirty Jacuzzi »

    After long trip, went to reserved room and went straight to pool/jacuzzi which was the reason for staying at hotel. It was locked before closing time. We went in bathing suits to front desk to inquire. We were told the Jacuzzi was dirty. We explained that was the reason for going there and would like our cash beck. After a couple minutes of asking for refund or something to be done, we received extreme rudeness and no offers for compensation, we had only arrived 20 minutes prior. We were told that refunds were impossible and one person said, "If you want to get in a dirty Jacuzzi, I will unlock it for." As the conflict escalated, the manager was called, we were finally issued a full refund and left.

    2
    « smoke smell »

    I honestly believe that this room is still being smoked in even though it is advertised as a non smoking hotel. I asked at the desk if a mistake was made because I definitely smelled the smoke odor. I was told that none of the rooms were smoking rooms.

    5
    « Best value at airport »

    Across the street from the airport, but no noise problems, and early check in of rental car when returning evening before a scheduled morning flight is possible because hotel has shuttle service. Free hotel breakfast is very good, as is everything else about this hotel.

    2
    « Last time was great this time NO »

    We stayed here a couple years ago and gave it a great review, this time I cant. The room we got was no where near as nice as room we got last time, The bar was out of Miller Lite, it was also out of one of the drink specials listed on the board. The manager seem annoyed when we mentioned it. The restaurant was closed so we ordered food from the bar, food was nothing special at all. We did the stay and fly and upon return called for the shuttle... it took 30 minutes for the shuttle to come, I called the hotel back several times and was told that they were on the way, then that they were there, then that we were in the wrong spot (which we weren't) finally the driver came and acted like nothing was wrong. He didn't even drop us off near our car, we had to walk all the way to the back of the building. Weird how service can do down so much in just a couple years. I guess i'll have to look for a different place to stay next time

    5
    « A Great Place for a grest Value »

    My Mom and I stayed here for her High School Jubilee. This was a great place for us to stay and the staff was outstanding. Very helpful for a person with a disability. I definitely recommend this property for families and persons with a disabilities.

    3
    « Maintenance issues »

    Maintenance issues-heater, sink faucet and drain, exercise equipment, not all computers hooked up to printer, not all clocks working/set to correct time. Room very clean, Breakfast bar great. Bar staff great service. Very nice pool.

    4
    « Great breakfast, poor signage »

    Very nice amenities for a conference, Thursday lunch was good, although ham was cold. Breakfast was above average. Staff was accommodating. I did not use the pool, but the hotel bar was nice. It was a difficult hotel to get around in until you got the feel of the place. My biggest complaint though, was the poor signage on Howell. Most of the hotel is on Edgerton, not Howell, but it is not advertised that way, which caused me drive right past. Signage should be improved. Very decent overall.

  • 5
    « Excellent Choice! »

    This hotel is a very good choice for your next stay! Good clean and comfortable rooms, excellent food, and a professional and friendly staff to make sure your needs are met! If you want a quality guarantee, stay at the Best Western Plus Milwaukee Airport!

    4
    « Very nice staff »

    We stayed here 2 nights while helping our daughter find an apt in Milwaukee. I can't say enough great things about Ricco at the front desk. He was so nice, helpful, friendly and just went above and beyond for us. When we told him why we were there he said he would look into apts and the had this great listing of all these places to check out!! It was amazing, never had anyone do all that at a hotel for us. Thanks again Ricco. The rest of the staff was friendly too. We will definitely stay here again if needed and recommend you ask for Ricco if you check in, he's the best!!

    4
    « Great staff member Ricco »

    We used this site for an overnight stay and secure parking for a trip. The room met all our expectations and the staff we encountered went above and beyond. The one person we want to thank and who went over and above for us from our sign in to helping us after arriving to retrieve our car was Ricco. He was the on-duty front desk person when we signed in and completed the process efficiently and had us in our room within 10 minutes. What Ricco did after we returned was above and beyond anything we could have asked of him and the Best Western. We had a dead battery and when we went into the lobby to start trying to locate a service at 10 pm to help us, he stepped in and told us he could help. He called for someone to cover the desk and brought a portable jumping unit and started our car. He truly saved us a long night and allowed us to return home at a reasonable time. If for no other reason than the service provided, we recommend staying at this hotel.

    5
    « Great place for stay and fly »

    We like the location of this Best Western because we can do the stay and fly package and literally be at the airport in 5 minutes. Great transportation service and of course the night before we go to the lounge for food and drinks. Great value, great service.

    4
    « Clean with friendly staff »

    Stayed prior to an early flight. Staff and airport driver were very friendly. Food at restaurant was good. Rooms were clean. Had poolside room. Was a bit noisy during Easter break, but pool closed at 10:00 pm.

    3
    « Expect Noise »

    We were by pool area on the end near the bar and reception room. Between the pool noise which we expected we could also on Saturday night hear a reception going on 1 floor down. Room was OK. Desk area needed more outlet for phone and computer. We expected a restaurant and bar/grill but they have closed restaurant and only use it for breakfast.

    4
    « Board Meeting »

    We used this hotel for a two day board meeting. The staff was extremely accommodating, adjusting to changes in participants and lunch orders with no complaints. The quality of the rooms was also excellent. The prices were generally quite reasonable, given the hotel, although the various charges for the board meeting space did seem a little expensive. We would definitely recommend and use this hotel again.

    2
    « Tammy »

    flying out the next morning very early and wanted a good night sleep. At about 2:00 in the morning a large group of very intoxicated people came back to the hotel and were 2 doors down from us. Fowl language, fighting etc. We did not sleep after that. We did not hear that anything was taken care of by staff until the morning. We feel we should have been compensated for this inconvenience and since we just returned home last evening will be contacting the hotel direct.

    3
    « yuk »

    I stayed there for convenience. I am from out of town and had an early flight. I needed parking and shuttle. The room smelled stale and of cigarette smoke. The pizza I ordered from room service was barely edible. My flight was early so no breakfast was offered. My guess is that would have been barely edible as well.

    4
    « Perfect set up before a flight »

    Nice set up before a flight out. The staff was helpful, the room was older but a nice size. Only one issue, the heater was loud and not working well. The shuttle was prompt on delivery and ick up. Nice coffe set up. A bar and restaurant in the building was helpful.

  • 5
    « My stay at Best Western »

    A very nice experience. I always recommend family and friends to stay here when traveling. The rooms are always clean and presentable. They all love this place. My mother was impressed with the comfort of the bed and how she had a great nights sleep, which was a good thing. I guess the only thing I couldn't find was a channel guide, which wasn't a big deal but to out of town guests, it would be a good thing to have in the rooms. Great stay though

    5
    « nice shuttle service »

    happy with shuttle service to airport. No extra charge and runs 24 hours, some hotels offer shuttle but not until 7am and some charge an additional fee for shuttle. Will definitely stay here again when flying from Milwaukee airport

    5
    « Great place »

    Excellent place to start a vacation!! Staff is top notch Ricco helped us with our bags! Restaurant and bar was very clean & had great food. Ribs rocked!! Nice clean pool & hot tub. Definitely would stay there again! Also great hotel to airport transfer!!

    4
    « They made us happy when we were feeling blue! »

    We were only staying at the hotel for the night. The reason we chose this hotel was its proximity to the airport and the free parking they provided. When we got to the hotel there were three people working the front desk. All three individuals we're great, the service at this hotel is on the same level as Disney World! The only reason they received a for and notified is that the property is a little dated. The rooms are comfortable and affordable. The pool area is a dome area with plenty of things to do for your family. They even have a small Theatre that's seat about 50 individuals, that runs movies all day long. The shuttle to and from the airport was on time in about 4 minutes away from the airport. The food and the service at the bar and the restaurant in the morning we're above average. So from my family to your family, a big thank you for getting a horrible vacation back on track!!!

    4
    « Daddy Daughter Weekend »

    I am part of an annual group that heads up to Milwaukee with a group of dads and their daughters from 1 grade - 3 grade. This year we had our biggest turnout with over 45 people and the hotel we originally planned to stay at closed for remodeling a month before we were set to arrive. We had to scramble to find a place and this hotel was most accommodating. They made sure we have everything we needed and did everything to help us and get the setup we required. The rooms were nice and clean and the pool was a big hit with kids. The free breakfast also made it nice in the morning to feed all the hungry people. The staff here was great and very respectful. They too were all very eager to make sure we had a nice time and were very responsive to an issues that arose, which were not very many. I dealt with Michelle, the Catering manager, and she was wonderful. I would definitely stay hear again with this group!!!

    5
    « A Plug For Rico The head Trainer »

    We have stayed at this Best Western several times over the course of the last 10 years. Recently we had a billing problem when one of two of our reserved rooms had a different arrival date than the other. As a result, our credit card was charged as a no show for the one room. I just wanted to put a plug in for Rico, the lead trainer, for taking the initiative and fixing the problem. I was disappointed that my first two calls resulted in the buck being passed to upper management who never contacted me back, Note: One manager was out of the office the day I called, but the front desk attendant I spoke with never mentioned that. After a third call, Rico fixed the problem immediately himself. Thank you Rico!

    4
    « One Night Stay »

    We stayed here for one night before traveling to Punta Cana. Very nice hotel which we love Best Westerns anyway. Room was real nice pool-side, had 2 queen beds, for 1 night it was good, bed slept good, nice pillows. Went down to the Aviator lounge for drinks and food, had lousey service, waiter was over worked and inexperienced to say the least, our drink orders were screwed up and slow as hell. The up side was the full rack of ribs I had were delicious only $18, this hotel has no secured parking like other hotels near the airport............................................

    5
    « Great super clean hotel close to airport »

    This was the best Best Western hotel I have ever stayed in. The bed was very comfortable, room very clean, pool area awesome, and the staff was very helpful and pleasant. If you need a hotel near the airport for an early morning flight, this hotel has 24 hour shuttle service. This was a great value.

    5
    « Great Hotel »

    We go someplace every year for pleasure & have come back to this hotel several times. This hotel's staff is great & the breakfast/restaurant is very good. We have few problems & the staff was fast to resolve it when we did, for example, brought a DVD player with us & they came & hooked it up in a very timely manner. Great service!

    5
    « A quick stay before flying out »

    If you book this hotel on a 3rd party site like Expedia and are staying for a "park and fly" the price you pay doesn't include parking. You will have to pay $6 a day to park. Not a big deal for us cause it was cheaper to add on the parking vs pay the flat hotel stay "park and fly" rate of $135 a night.

  • 1
    « Disrespectful Waitress »

    The experience at breakfast was not the best. The lady name Lana was so disrespectful she took my plate from me before I was even finished eating. I told her I was not done she said just go get another plate. I advise her I didn't want to she just kept arguing with me being very disrespectful. Through my whole time there she just kept looking at me, saying rude little comments and was rushing me and my family to get out . I asked to speak to a manager and she did not get them . DONT GO TO THE BREAKFAST the food was also cold!!!

    5
    « Very Good »

    We had a reservation at the Midway Suites in Brookfield - did not know they closed until we went to check in. Called the BW Airport immediately and they were very accommodating with finding me a room. The kids wanted to swim. We got there a little early and they got me a room right away. Everyone was friendly and very professional. Pool area is very nice and rooms were clean, but it is an older property. Only issue is that parking is hard to come by. Once you get a spot don't leave. Movies for kids on the weekend, which is nice. Restaurant is just ok..

    1
    « Worst Western Plus »

    This was the worst experience I've had at a Best Western hotel. The room was dirty with remnants of food on floor from the previous occupants. The carpet was dirty; I didn't want to walk on it without shoes on. The food in the sports bar was poorly cooked and nearly inedible (but the wait staff was nice). There was no available parking. Had to park off the grounds and trundle my luggage quite a distance. Overall a negative experience.

    3
    « Decent Hotel »

    The hotel and staff were very nice. We went to the Aviator restaurant and two out of the three things we ordered from the menu they didn't have. Service was slow at best and when we did get our food it was lukewarm. I had read some less than great reviews on the restaurant but we decided to try it anyway and I would have to agree with those reviews. The music in there was so loud you could not have a conversation with the person across the table. If you aren't going to open the restaurant portion and use only the sports bar, then I think you should think about the age group of people and families that might solicit your business. There were no towels at the pool area and when they finally brought some (over an hour later) they were very small. The area around the pool was not clean by any means - after breakfast in the morning the trash was still there. A+ on the rooms and staff..... C-D on the rest.

    4
    « Very Nice Hotel »

    My family from out of town was staying here over the weekend to visit. On Saturday we ended our day on the town at the bar. Jack made the visit exceptional. He was extremely courteous and very funny. Our drinks always stayed full. Keep up the good work. Our family had an excellent time and will stay again.

    4
    « Airport hotel »

    We were traveling out of state and needed a hotel close to the airport. We were able to leave our car there, and the hotel provided pick-up and delivery to the airport...a huge plus. Our room was very clean and comfortable, the hotel also has a bar and restaurant attached (no need to go out into the cold)...another plus. We will stay here anytime we will be using the Milwaukee airport.

    3
    « Cozy »

    The hotel was nice and clean. The staff was friendly and helpful. Hot breakfast was great every morning as well as the wait staff. Overall the stay was good and the hotel as well. The only issue we had was the guest dryer was not working. Housekeeping was nice enough to dry our clothes.

    3
    « Needs a facelift, but nice pool »

    Pool area looked great (we didn't use, but sat near for drinks). Rest of hotel is showing its age and wear. Front desk staff was excellent. Mini movie theater for kids was a nice touch. Room was dated but decent. Beds very uncomfortable and temp control was difficult. Walls seemed thin allowing a lot of noise through. Just not a comfortable nights sleep prior to our trip.

    3
    « Great Pool area »

    We had a family get together and stayed at this hotel. The price was great. The pool area for the grandkids swimming was great. We all enjoyed that area. The rooms were nice and clean. The outside of the building and the halls could use some updating but there was nothing wrong with them. Would consider staying here again if it works out that way.

    2
    « Bed..... So uncomfortable ! »

    The most uncomfortable king size bed my husband and I ever slept on. Tiny square pillows need to go. We both spent our Punta Cana vacation at the spa trying to relieve the pain in our necks and shoulders. This was the second time we had stayed at this hotel. We do not recall the beds being so uncomfortable when we stayed at this hotel a few years back. Nice lounge area and breakfast was ok. We did not use the pool this time. During our previous stay, our teenage children loved the pool.

  • 5
    « Excellent Hotel »

    When in Milwaukee Wisconsin, I wouldn't stay anywhere else! We stay there when we go to the doctors every 3 months and the entire staff is very helpful and as always very genuine, helpful and pleasant. The rooms are always clean and spacious.

    4
    « Best Western Milwaukee airport »

    The check-in went quickly and the room was clean. We have stayed there several times before going on vacation and have used their park and fly. It is very convenient to the airport and only takes their shuttle 5 minutes to get there. They have a nice bar/restaurant with pretty good food that is reasonably priced. The wait staff was very friendly.

    5
    « Park And Fly »

    We stayed at another Hotel for the park and fly program (Days Inn) and when we returned from our trip we called that hotel 4 times for the shuttle van to pick us up we kept getting told he is on his way. 1 hour later he still hadn't picked us up. Ricco from Best Western saw we were standing waiting for a shuttle and he offered to take us to the other hotel where are vehicle was parked. We were very appreciative of his offer and next time we need a park and fly hotel for a trip we will stay at Best Western!

    5
    « Guest »

    The girls at the front desk very helpful and friendly.. (Aszree, Jessica,Xiomayra and Jocelyn.) Management is great and friendly also.. Rooms very clean. I will be back here for sure.. Great breakfast and the restaurant food is great also..

    4
    « customer service »

    Kathy,the manager was so helpful,she made my stay very enjoyful.The whole staff was very helpful. I would recomand the hotel because of all the staff. The rooms were very clean and for the price you cant beat! I would go back again and again!

    5
    « Motel for fling out of airport »

    Very clean rooms. A very filling breakfast enjoyed Friendly staff at check in and at check out time A nice sitting area to wait in till shuttle took us to the air port to fly out and will pick you up when you return.There are several resturants close by to get a meal

    5
    « Great place to stay for a stay/park & fly! »

    This hotel is great! Friendly service, good breakfast and fast pick up from the airport to hotel. They were there within 5 minutes of our call. The hotel is clean, breakfast is good, staff is friendly. We stay here every time we fly out of Milwaukee.

    3
    « Just an ok stay!!! »

    The hotel was just ok. I feel that the staff were not very professional nor helpful. I did like that the rooms were pool view and that the hotel had a restaurant and a bar onsite. It was also very easy to find right off the interstate although it was a little loud at night from people in the pool its an ok hotel The outside of the hotel was not very inviting and the parking lot stayed full but I guess on can overlook that

    4
    « Park and fly »

    Very good reception by a very nice girl named Andorra. She was funny and very helpful. The evening supervisor who picked us up at the airport was great. Hotel just perfect. Room has those trendy short pillows. This is the only reason I did not rate this a five-star.

    4
    « What a great staff and so close to airport »

    We arrived at hotel after getting a flat tire on the way down so it had been a long trip to find we did not have a reservation. The staff was very helpful getting us a quiet room and making sure the credit card had not been charged for the missing reservation. The shuttle trips were booked for the time when we needed to go to the airport and they booked us an off time slot. The driver Rico was great. Took us exactly where we needed to go and was there when we came back 6 days later waiting! The bus was half Spanish speaking gand he flipped between languages seemlessly. When we got back to the hotel my battery was dead and the staff again came to the rescue. The room was clean, the area they put us in was quiet and the mini breakfast available at 4 AM was appreciated. It was only about 8 minutes from hotel to airport which was great. I would definitely stay here again when flying out of Milwaukee.

  • 4
    « Weekend getaway »

    Food is a little pricey. But the hotel is perfect. location is perfect- close to other restuarnts. Close to the airport. Would recommend if coming in a group to insist on your rooms together otherwise you will be in different parts of the hotel. (which seems to be normal for hotels)

    3
    « Not a horrible stay »

    We stayed here for two nights on a road trip through Wisconsin this past Fall. Pluses: we were able to park close to the elevator and our daughter liked the pool. Minuses: The pool area was not as clean as I would have liked and the breakfast was in a restaurant setting and you had to give your room number and then wait for them to approve you for the buffet. We were also given our cutlery when they checked us in for breakfast. I realize they might have had guests and members of the public also coming in for breakfast, but it felt weird to us. Also the buffet was dismal... we had much better meals at the Americinns/days inns that we stayed at. Room was reasonably clean, but the hotel seemed dated and tired. We wouldn't stay here again.

    5
    « New years eve »

    We have stayed here before but never for New Years.I will start by saying when we checked in on Wednesday I wasnt told about anything about the festivities going on the next night or needing wristbands. Thats the only bad part . now the good stuff.the breakfest buffet was really good and lots of options including silk milk which my daughter was in heaven. The two ladies in there were so nice and helpful and kept everything hot and stocked both nights.the new years eve for the kids was a huge surprise with the movies food music and balloon drop. Not knowing before they had an adult new year's we were at a differant place but that will change next year by coming back and staying in one spot. Another shout out was to the housekeeping staff.we asked for towels at 3:30 when it was crasy busy with cheakins and we got them in 10 minutes.wow... also the extra security on that night was huge in my eyes and a extra comfort.

    3
    « New Years Eve. »

    My husband is disabled. When I rented the room I asked for a room on the 1st floor and got 1 on the 2nd floor. They did accomidate us with a wheelchair but I had a hard time getting it in and out of the elevator. We will see what happens this coming yr.

    4
    « Family visit »

    Our overnight stay at this hotel was pleasant. Beds were great, breakfast had a vast array of offerings. We have stayed at this hotel before. For a quick overnight stay I would recommend this hotel because of the ease of leaving and re-entering the highway.

    4
    « Good Choice for Park and Fly »

    Nice Hotel right by the Milwaukee Airport. Shuttle service was good. Food in the Aviator Lounge was very good. Ordered sandwiches and fries. Very tasty and done to perfection. We would stay here again and use the Park and Fly option. We usually leave before the breakfast is set up, but would like to see what they have to offer.

    5
    « Great location - bring your swim suit »

    I enjoyed my one night stay. The room was too warm for my taste but overall it was extremely comfortable. The restaurant was also very good with excellent service. If you're flying out plan on n staying here.

    1
    « Never slept! »

    Stayed here on a Friday night In preparation for a 16 hour drive to NY. I never slept! The heater was so loud every time it went on, about every 10-15 mins. Then, the garbage men came at around 4 in the morning. The bed also felt crooked. I was like a zombie driving to NY. The worst experience I've EVER had in a hotel.

    2
    « dated and smelly room »

    the room that we were given had a strong industrial odor. chlorine or some laundry product. the park n fly was great. pool nice. warmest pool I have ever been in- was a big bath. dated hotel but worked for the park n fly

    3
    « friendly staff, clean, no complaints »

    Hotel is near the airport . Easy access to freeway, restaurants, and it has a pool for the kids. The bed was comfortable. Extra large pillows are a little annoying when it comes time to lay your head down to sleep. The large HD TV is nice and the wifi worked well. There's a bar/restaurant attached to the hotel. it was nice to be able to walk down and get a carry out for the room. Nice size parking lot with many entrances. This is a best western near the airport so its not super fancy but my stay was good the friendly stay did a great job.

  • 4
    « A Great place to stay...... »

    A great place to stay when traveling out of the airport. Comfortable rooms good internet. There is a quiet area to this hotel, so don't le the pool area scare you away. Shuttle drivers were knowledgeable and prompt. There is a restaurant and full bar, sports bar type food is good ,service was excellent. Room service is also available The only complaint I had was the bed was to soft.

    1
    « Worst stay ever!!!!!! »

    The room was a constant 80 degrees no matter how low we set the temp, loud karaoke Until 3 a.m. unfriendly night staff, the bed was shaped like a bowl it was so worn, I will never stay here again, worst stay of my life

    3
    « Great Breakfast, No Heat »

    Didn't check in until 2 am, after the Packer game in Green Bay. It was 3am when we realized the heat wasn't going to work. We were too tired to change rooms. On checkout, the desk clerk said they had more than one room with broken heaters. Why would you check any one into them???? It's WINTER! Tried to warm up with a hot bath, but the tub drain stop wouldn't hold water. Other than that, the stay was good. Bed was comfy. Room nicely decorated, even though doors and hallways are dated. Beautiful pool area. The best part of the stay was the hot breakfast... eggs, sausage, waffles, french toast sticks. Beautiful restaurant, we ate by the fireplace. The waitress was great... very friendly!

    3
    « Bad manager »

    I was home for Thanksgiving and stayed here. My grandchildren and some of my family came to visit. The female manager (probably 2nd shift) approached 2 of my guests and started yelling at them telling them we were not allowed to bring in outside food. I then intervened since I was the customer renting the room. When I visited at Easter I went into the restaurant to order a pizza and was told I could not order and bring a pizza out of the restaurant. So I then ordered one from an outside source. The manager this time she would allow and pretty much told me I was lying about my Easter experience I the restaurant. There were other people around the pool area that also brought in outside food. Not a word was said to them. She also went into the pool area I yelled at my grandchildren that were in the hot tub. Nobody else's children that were there. She was just watching us. She was really rude and I believe I will not be staying there again because of her.

    5
    « vacay »

    great park stay fly and indoor pool. lounge is nice when you want to wind down before bed. great shuttle and convienent parking. across the street from the airport. they want me to say more to get to 200 characters.

    3
    « good location »

    Love the pool, hot tub, good location to downtown but will probably not return due to the very uncomfortable beds that sag in the middle and the lousy pillows. The restaurant is under staffed so service is slow.

    3
    « A Bad night at MKE »

    Bad room location and surly staff. Not very good for a hotel I have used happily before, and the GM has not returned my call for over 36 hours. With all the choice at this airport, I'm reluctant to stay here again given this bad experience.

    5
    « Perfect overnight stay by the airport »

    This was a perfect overnight stay before our 5am flight out of Milwaukee airport. Shuttle service was on-time, and was only 5 minutes away from the airport. We were able to leave our car at the hotel for the 4 days we were gone. Pool area was very nice, and we were able to un-wind in the jacuzzi (that was large enough to hold 20 people). We will definitely use again!!

    2
    « Scam »

    Dirty, room unstocked, welfare convention in the hallway, lied to & my wife & child were scammed while I was at business. DO NOT take the camel jockey coach operating out of an old RV parked in the street! Must be a relative of one of the staff! They would not shuttle my family, lied about it the shuttle & then recommended Rahshi to get them to their destination! The lady at the lounge was very hospitable tho!

    4
    « Very Nice Hotel »

    Have stayed at Best Western hotels now for the last year and have always been pleased with the staff and hotel experience. This hotel was very nice, quiet, which I was wondering about since it is right next to the airport, but no problem with noise whatsoever. I didn't use the pool and hot tub but they looked nice and clean, well maintained. Will use this hotel again when I come to see my family.

  • 4
    « Clean and Convenient Nr. Mitchell International Airport »

    Flying out of Milwaukee the other night when big storms blew through Chicago and Milwaukee causing our flight to be cancelled. Best Western Plus was nearby, clean and a great price for someone NOT wanting to sleep in the terminal building. The driver who picked us up was very courteous, check-in easy. The room was nice...a bit dated but clean and orderly. The mattresses could use an update but otherwise, no complaints. We were all hungry and tired and frazzled, so we repaired to the bar for a drink and a snack...good selection of local/Wisconsin beers and tasty deep-fried curds so who can complain? Buffet breakfast was just "OK." Overall, a very solid stay...a bit out of the way for an average stay in Milwaukee, but came through in the pinch for a stranded traveler...all in a very professional and friendly manner.

    5
    « Very Satisfied »

    Great place! Room comfortable, nice indoor pool. Business room with computers and printer very convenient. Excellent breakfast buffet and good menu in restaurant. Excellent service! Polite and knowledgeable staff always willing to assist.

    2
    « Late Pickup at Airport »

    We stayed at this hotel prior to departure for our vacation. Our stay at the hotel was very good and the shuttle to the airport in the morning was prompt. However, upon return we called for our shuttle pickup and the woman that answered told us the shuttle would be there to pick us up shortly. After 30 minutes of standing out in the cold we called again. This time a man answered and we were told that they were unaware that we were waiting. After 45 minutes we were finally picked up. We fly out of Milwaukee frequently and would like to make this our "go to" hotel, however we were very disappointed in the pickup service.

    3
    « needs some tlc »

    the staff friendly and helpful . the common areas need remodling, the carpets were worn and dirty. furniture in room was well used and could use updating. the pool area need to be redone. the transportation to and from the airport was fast and easy.

    5
    « Unbelievably Nice Hotel to be a Best Western »

    Unbelievably Nice Hotel to be a Best Western! I stay every time I visit Milwaukee. It's practically walking distance from the airport altho there is a free shuttle, there is a bar inside the hotel, as well as a full service restaurant on-site, that also delivers to your room. In addition, their free breakfast is not the typical continental bkfast you find at other hotels. The bathrooms are upgraded with granite countertops and lastly, yet most importantly, the hotel has NO ODOR.

    5
    « Outstanding »

    Thank you for the great start to our Punta Cana girls trip!! Staff was excellent! Especially Jerry I believe picked us up from the airport on our return, ended up with full van with people & luggage!! Worked his butt off!! Thank you for the extra mile you went to accommodate us all!!

    5
    « Review of Milwaukee Airport »

    We have stayed at the Best Western Milwaukee Airport mainly for the "Fly and Drive: program. The staff is always friendly and very helpful. The are warm and inviting and the food in both of the restaurants if tasteful and generous. The airport shuttle is on time both for pick up and delivery. The driver is courteous and helpful with our bags. The experience that my wife and I have had has been excellent. I guess that's why we keep coming back.

    5
    « Excellent Accommodations »

    When our flight was cancelled because of bad weather we were very depressed. We were able to get the shuttle to the Best Western Hotel very close to the airport and were very happy that we followed the shuttle driver's recommendation to stay there. We were pleased with our spacious and well-appointed room and were able to relax at the Friday night fish fry in the hotel restaurant. We enjoyed the nicely presented breakfast with a good variety of offerings. The shuttle got us to the airport in plenty of time to get our morning flight. We found the hotel staff to be friendly and helpful.

    3
    « Airport Shuttle was great »

    We stayed here because we had an early flight. When we checked in, the lady seemed very preoccupied. When I asked for a shuttle, she said ok, you've booked, but never did anything. After having supper at in the hotel, I went back to the front desk to confirm the shuttle. We were not booked at all. The manager fixed that for us, and everything worked fine the next morning. The return shuttle was timely and great as well.

    3
    « Average value »

    Overall it was OK. Did not receive express checkout. Breakfast was not good. Eggs and pancakes were not even edible. My wife couldn't cut a precooked pancake with the plastic knife. The eggs were grainy and had the consistency of rubber. Not good. Not up to BW's standards.

  • 5
    « Business Hotel »

    Great proximity to the airport. Friendly and helpful staff. Excellent rooms. Very good free breakfast. Our group finished its business a day early, and we were able to cancel our final night's lodging without any additional expense. The staff cheerfully arranged it.

    4
    « Bachelor Party »

    I flew in from Colorado so it was nice that it was right by the airport. Ubers were directly outside to bring us anywhere we wanted. The pool area was nice and open by got very hot with the afternoon sun. Great continental breakfast and the bartenders at nice were great as well.

    2
    « Not as expected »

    Room had a sunken floor by the window, phones and internet did not work, need to replace 2 light bulbs (cleaning people (did not do it) No TV channel information, Milwaukee things going on, no breakfast information.

    3
    « Hotel »

    This hotel is terrific with it's staff, lobby, location to the airport. However the hallways, elevators and rooms are VERY dated. Not only in updating, but in repairs. That being said, the room was clean, bed was comfortable and their proximity to the airport and staff are excellent.

    5
    « Budget Friendly »

    Stayed for 3 nights. Free parking, wi-fi, fridge, coffee maker, microwave in room and same free awesome buffet breakfast. (scrambled eggs, sausage, potatoes, french toast six, fresh fresh waffles and other bake goods and coffee, juice and hot chocolate). Pool, hot tub and gathering area. Clean spacious room. For less than $100 a night was a gem. Friendly and helpful staff.

    5
    « Great airport hotel »

    This hotel was perfect for staying close to the airport. We came in late, needed a place to stay before getting up early and heading off on our vacation. The 24 hour airport shuttle was fantastic. The breakfast provided was good too.

    3
    « Okay Place »

    My family and I stayed here for two nights while visiting family, it's very close to the airport and our room was very quiet and clean. Staff very friendly. We had a glitch upon checking in as we had prepaid through Southwest for our air and hotel but the card Southwest used (not ours) was declined with the hotel. We had to call Southwest directly and that representative then had to speak to the hotel directly. It was all resolved and I don't know which end was the problem. The breakfast was included but needed a lot to be desired. The first morning the plates were dirty with old food stuck on....not very appetizing to say the least. So I just had the cereal that was already packaged in a bowl. It was an okay place but I don't know if I'd stay here again.

    4
    « Milwaukee Airport Hotel - Convenient and Relaxing »

    The focus of the hotel is its large indoor pool. It is a great place to relax on a snowy day. The banquet and meeting facilities are complemented by its sports bar and a couple of excellent nearby restaurants across the street. The hotel is located next to the airport making it easily accessible by cab or auto. Milwaukee is an outstanding town to visit. This is one of Milwaukee's most accessible and comfortable hotels.

    1
    « Absolute Nasty »

    The hallways leading to the room were dirty and the carpet was falling apart. There were attempts made to update the room but the old paint, cracking woodwork, dirty walls, smell, and beds that were broken just outweighed the updates. The beetle crawling around my door when I left just was the icing on the cake. Would not recommend anyone stay here, not even for free.

    5
    « The Perfect Wedding Reception! »

    I had my wedding here this summer, June 27. It was an experience I will obviously not forget! But, what made it from great to fantastic was the amazing service of staff, the caring attention of the staff to my guests and my needs, and the perfect coordination done by Michelle!! I've had many guests come back to me saying how wonderful the ballroom was, the servers were, and just the overall feel of Best Western! Our honeymoon suite was perfect as well and breakfast was great! Also! The dinner served by this hotels chef was superb!!! To die for! If doing a wedding here (which you should) get the egg rolls and bacon wrapped chestnuts for appetizers and for dinner the reisling chicken with cream sauce, the cranberry pork, and blackened tilapia. Yum! I have to thank Michelle so so so much for being there for me for the 9 months leading up to my wedding and always answering my many emails! We are grateful!

  • 5
    « Too bad it was just one night »

    This hotel has great rooms and a wonderful free breakfast, not to mention an inviting pool and hot tub. It felt like a waste of good amenities to spend just one night and fly out. However, if you are just spending a night before you catch a plane, it is good to have a restaurant and lounge attached. We returned our rental car the night before to make the morning more relaxed.

    3
    « Plus what? »

    We chose a Best Western Plus because in the past we've experienced the Plus hotels as pretty special with expansive rooms. These rooms are fine but nothing special. The staff, however was very accommodating. Flawless really. I'm giving the hotel and average because it feels average in its price range. The Aviator bar and grill was a disappointment. Over cooked veggies and very plain Jane presentation. For example, my Portobello burger was alone on the plate. Not even a sprig of parsley to brighten it up. If you stay at the hotel I recommend going further a field to eat.

 

Getting to the hotel ...

All directions
·From: north, south & west. Take Exit 318 off I-94 to Howell Avenue. Go left two blocks to Edgerton Avenue, turn left, the BEST WESTERN PLUS Milwaukee Airport Hotel & Conference Ctr. is on the left.