BEST WESTERN Hotel Mirage,  Milan

4.5/5  - based on 771 guest reviews.
Viale Certosa, 104/106, 20156, Milano, Italy - See map
39 02 39210471 39 02 39210589

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
TripAdvisor Traveler Rating
based on 771 traveler reviews
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The BEST WESTERN Hotel Mirage is located in the heart of the Italian economic hub, in a strategic position, just a few steps from the main places of the city. The hotel is set in Viale Certosa and is well connected with the main city roads, very close to Fiera Milano and Fiera Milano City exhibition sites. The good position of this hotel allows guests to discover the soul of the city, moving between elegant boutiques and trendy nightclubs. The hotel has 86 elegant rooms, some available with parquet and whirlpool. Each room is soundproof and provided with air conditioning, free Wi-Fi, television with satellite and pay television channels, phone, safes, minibar, coffee maker and bathrobes for all guests. The BEST WESTERN Hotel Mirage is a 4 Star, perfect for any kind of traveler. It has a well-equipped gym, a bar open from 10:00 a. m. until 1:00 a. m. , Wi-Fi, storage, 23 parking spaces and shuttle service available during the main trade fairs based on availability and on request. This hotel, with three well-equipped meeting rooms, is the ideal solution for the business universe. Enjoy your stay. Breakfast can be purchased at the hotel, at a 3 EUR fee per person, per day. City fee excluded (5 EUR per night, per adult over 18 years old) and 10% VAT included.

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Room 1

Guest reviews


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based on 771 guest reviews
Certificate of Excellence
 
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Excellent
 
323
Verygood
 
352
Medium
 
85
Poor
 
7
Horrible
 
4
Business Business 204
Couples Couples 227
Family Family 144
Friends getaway Friends getaway 95
Solo travel Solo travel 51
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Mirage,Milan
  • 5
    « Excellent hotel with helpful staff »

    Spent 3 nights here as part of visit to Milan and Venice. Very clean and comfortable hotel. Great choice at breakfast . All staff were friendly and helpful particularly the reception staff. Travelled from Malpensa airport to Central Station by bus, then Green Metro line to Lanza, then tram 14 (14 stops - to Viale Certosa Cassella stop) and Hotel opposite on corner. Easy access to main sites- Tram 14 runs regularly and takes 20 ish mins to Lanza, can then walk easily down Fono Bonaparte to Castle / Via Dante then to Duomo. Hotel Restaurant doesn't serve food every night however strongly recommend excellent restaurant nearby - Immagine, Via Varsina

    5
    « Nice hotel to stay for city break »

    We stayed few nights with my husband. I would say very good and high quality hotel. All clean, bathroom also very clean which is most important thing for us. And breakfast was so good. They even had fresh juice and plenty delicious food. Staff very friendly. It's a little bit far from city center but you have tram near hotel and big shopping centre to buy food or other stuff. So really recommend this hotel for short or long stay.

    5
    « Super hotel »

    Stayed for 2 nights 7th-9th November 2016, great Hotel, very clean, lovely room, staff very friendly, great access to trams to central Milan. Well worth staying here. Breakfast was great, would recommend to visit..

    4
    « Very helpful staff and excellent value. »

    We had two adjoining rooms and everything we ready when we arrived. the reception staff sold us bus tickets and provided instructions to get into the center of Milan. They had city maps and good restaurant suggestions. they could not have been more helpful. The breakfast was very good value at 3 euros per person.

    5
    « Absolutely Fantastic! »

    My other half and i stayed from Saturday through to Tuesday and i cannot fault the hotel one bit. From the minute we arrived the gentlemen on reception were nothing but helpful, they helped with tram tickets, tram maps and everything else that we needed throughout our stay. Our room was lovely, perfect for what we needed which was a base to explore Milan. The minibar was a nice touch too and considering we asked for more alcohol we still spent less than we would have in a pub! The tram is less than a 30 minute journey into the centre and you can buy the tickets from reception. I would definitely recommend this hotel to all!

    4
    « Great hotel. »

    Stayed here when Saints played Inter in the Europa League. Excellent hotel with very helpful staff who made this stay even better, we've never stayed in a hotel abroad before and they made the visit more special. Breakfast was obviously different to what we're used to but delicious nonetheless, never ate lunch or dinner here as restaurants locally were well worth seaking out.

    5
    « Breakfast Service »

    Your staff need to be more aware about vegetarian/non-vegetarian options as they put pork/ham in the same pot side by side with scrambled eggs and guests who are not aware about not mixing vegetarian/non-vegetarian food, tend to use the same spoon for pork/ham and scrambled eggs. As a result of this vegetarians who also eat eggs cannot have eggs because pork/ham is mixed up with eggs. Ham/pork should be served in a separate serving dish and should not be put side by side. Instead these two dishes should be put away from each other.

    4
    « Kennedys from Ireland »

    The hotel accommodation, staff and service was excellent however the restaurant (for evening meals) was closed during our stay. It is in a good location opposite a tram station and centre of Milan is only 30 mins away.

    4
    « Did the job »

    Stayed at Hotel Mirage for 2 nights, in a twin room with my 9 year old son, whilst visiting Milan for the football. Getting to the hotel from Linate airport by public transport was a little challenging, but going by the instructions I got off the hotels website beforehand, it all worked out. Sorry if this is long winded, but I found it very useful, so thought it was worth including. Take the no.73 bus right outside the arrivals terminal at Linate to San Babila stop (right in town centre), then the M1 (red) Metro getting off at Cadorna (about 3 or 4 stops from memory), then tram no. 19 (in the Roserio direction) from outside Cadorna station getting off at Espinasse Cassella (approx 16 stops - 30 mins). The hotel is on a street parallel to the Espinasse Cassella stop, about a 200 yard walk. This was the one and only time we took this route though, as on the main road opposite the hotel, there's the no.14 tram line which takes you directly to Duomo square, so much easier. Public transport can be quite intimidating in an unfamiliar, foreign city, but it is a very good, inexpensive way of getting round Milan. I purchased a 48 hour pass for €8.50 (kids are free and don't need ticket), which covered us for our entire stay....just make sure you get ticket stamped in machine on bus/tram when you first use it. Anyway, back to the hotel, which without doing it a disservice, is what I'd describe as ok and doing the job nicely. Although a little far out from the centre, the tram links work well and the room rate was good, making it the perfect base for our stay. Check in was quick, the room was perfectly adequate and clean and the continental buffet breakfast was alright.....but at €3 per person, it was good value. The staff on reception were always friendly and helpful too. It depends what your expectations are and although in my opinion I wouldn't really class this as a 4 Star hotel, for the price it was a great, good value base for a short city break to explore Milan.

    5
    « 2 nights for football »

    Excellent hotel, room spotless. We had a third bed that made it a touch small but was ideal for us three. Breakfast typical European buffet but at €3 each was excellent value for money. Tram stop immediately outside, small Irish bar and decent Italian restaurant both within 150 meters.

  • 4
    « October in Milan!! »

    This was included in a British Airways package & because it was booked almost two months beforehand, was very good value. The facilities were what you'd expect. The location is quite a long way from the city centre but there was a tram stop across the road. Which would have been brilliant if you could understand the map.

    4
    « A football away trip »

    Friendly staff, nice Bar area. Good selection of breakfast food. Clean, spacious and comfortable rooms. 4 of us stayed 2 nights. It's away from the centre but the team is very convenient as the stop is opposite. Don't forget to buy travel tickets from reception that get you around.

    4
    « Brilliant. »

    Staff were friendly and helped when needed with good levels of spoken English. Cleaners left the rooms spotless and tidied up our stuff behind us even when we said just ignore it. Only bad thing is the long journey to the town centre and also the breakfast wasn't as good as expected, maybe because we came towards the end. Overall had a lovely stay and would definitely come back!

    4
    « Chooses rooms away from road »

    Convenient location right opposite the tram station, but there was too much noise of the road in our first floor rooms. Breakfast is good starting 6.30 am . Choose rooms on other side. Beds comfortable, bathroom good. Staff helpful. No complaints.

    4
    « Birthday city break »

    Approx 4-5km from city centre (1hr walk) however sat right next to the tram stop. The number 14 takes you right into the centre every 5-10mins until 2am and Milan has a great way to travel paying just €4.5 for a 24hr period on any tram or bus so works out great. Reception was good and helpful, room is good with hard polished wood floors, big firm but comfy bed and pleasant bathroom. TV is a bit poor with just 2 English tv channels but internet is good and free. A couple of negatives; our room was on the busier road side next to the tram stop and traffic whilst not mad is noticeable and despite the trams slowing to every 20 mins by midnight you can hear them. Breakfast was "ok" and the only real reason this wasnt 5 stars, very average with juice, continental and some dried scrambled egg, cereal etc,ok for a light start but dont think its a full cooked, the other very small point being the room tea/coffee cups, they are like dolls cups and a bigger cup would be nicer. Ut its a small thing. All in all with the convenience of the tram on the doorstep etc we would stay again

    5
    « Wonderful stay »

    We stayed for 2 nights while exploring Milan. The staff was excellent; very helpful with directions and recommendations. (They recommended L'Immage for dinner--it was one of our best meals in Italy). The breakfast was a great deal--we enjoyed it each morning. Convenient to the Tram. The rooms were clean, comfortable (air-conditioned!), and spacious. Highly recommended!

    4
    « value for money »

    Very nice hotel. The location is perfect (tram station just meters away), excellent price, especially for the time period I had been in Milan (Monza F1 race). Nice breakfast and the staff was very polite too.

    4
    « Nice Milan hotel »

    Overall nice hotel, tram station is just opposite the street which take you directly to the Duomo Milano. The breakfast was normal however there are few nice restaurant around the hotel and Mcd was nearby too if you are going to have some fastfood.

    3
    « Not that convenient for Monza F1 »

    We chose this hotel because it still had rooms available at a reasonable price for the F1 race weekend. It offered secure underground parking for 15 Euro. It is situated on the tramline # 14 for easy access to the core of the city. What we did not realize was that there were no easy connections to the subway. You had to take the tram to Cathedral Square then double back on the Subway to the Monza station before catching a bus to the track, in all a one and a half to 2 hour trip. The rooms did not disappoint and had some of the upper scale conveniences of the Best Western brand in Europe. They offered a comprehensive breakfasts on the top floor. Several restaurants within walking distance but the area around the hotel off the main drag felt a bit dodgy at night. We felt safe travelling a group of 3 couples but would not have ventured out solo. Overall, good value for Milan, but I would look for somewhere closer to the core for an average visit.

    3
    « My rating says it all!! »

    Only worth staying here for a couple days at the most. The staff are polite but not so friendly.me and my partner stayed in a standard double bedroom,which was nice and of a decent size. They have a nice selection for breakfast,the only thing that let's them down,is the quality of some of it. Also on our last day we planned on using the fitness room,to only find out it was out of service. As there were no signs or nothing was mentioned on arrival,we were very disappointed. The mirage is located in a very quiet part of Milan. There's not many shops or restaurants within this area. Staying here puts you some distance away from all the tourist attractions,but if you love travelling,It makes the holiday even more interesting. I recommend visiting the duomo area,there's plenty to do,shopping,tourist attractions,restaurants etc.

  • 5
    « The best price-quality ratio »

    Stayed for the second time. Like almost everything about this hotel, especially its location next to the tram stop (?14), room amenities, cleanliness, hepful and pleasant staff, excellent breakfast for its price. The only problem - wi-fi disconnected several times.

    5
    « Best hotel !! »

    We cannot imagine a better hotel experience considering the reasonable cost. It starts with the reception staff that are helpful. The can even sell the tram tickets you need and will explain how you travel effectively in the city. We had two connecting rooms (102+103) for two adults and two kids, and these are just perfect in design, condition and function. For only 3 Euro per person per day, you can get the breakfast buffet on the 6th floor. This buffet is great and run by such a professional and committed team. By the way, you can park on the street outside the hotel for free.

    5
    « Very good hotel »

    Good hotel. Very clean rooms. Helpfull stuff. If you need underground parking for additional price. Just 30mins by tram to Duomo (city center). Stop is just in front of hotel. Breakfast is normal. Not poor.

    4
    « Short stay »

    Nice hotel in not very busy part of Milan. Room are clean and reasonable. The service at the reception was good but room for friendliness. European breakfast with a nice variety including fresh served fruits. Public transport in front of the hotel.

    4
    « Pleasant, good value and clean »

    Stayed there for 3 nights and the room was nice and clean. The wi-fi is great compared to many other hotels that i've been (same category 4*) Breakfast was good, and the front desk staff were helpful. The city center is about 30 mins away by tram, and the station is just in front of the hotel. I would say good value for money.

    3
    « Nothing special, not the best facilities. »

    Been there for business trip, the room was little bit small...the shower was disaster leaking all over the place. The crew was very nice and the other is standard. The value was ok for the staying nothing more than this.

    5
    « Quite good »

    Hotel is located on Mediolan suburbs. You can easily commute to city center by tram. Quite far to get to railway station. The reason we have chosen this hotel was definitely the price which is very reasonable. The room we got was nice, but not too spacious. We definitely liked the fact that in bathroom there was bath :) breakfast not to bad, you can find something for yourself doesn't matter whether you are vegetarian or not. Huge plus for fact that you can prepare fresh juice by your own! Waiters are unbelievably awesome:) and serve coffee and tea with smile on their faces ;) Only think that might be changed is the reception stuff. In my opinion was at that time a bit stiff.

    5
    « Great value »

    I really enjoyed my stay at this hotel, which was for four days. The rooms is clean and of a good size for a solo bed, the bathroom is also of an adequate size with a bathtub and all the amenities are supplied, they also have a bidet which is a huge plus for me if you care about your hygiene! Room service was done daily, although it bugs me that they would still do your room in your abscene even if you have the DND button switched on. I never had breakfast during my stay so no idea what its like, the staff at the reception are really friendly and helpful with good english. They sell you the 24H tram ticket which is literally just across the street and it takes like 30-40 minutes to reach city centre (or 15-20 euros by taxi depending on traffic). If you are on a budget and don't mind using the local transport its a very reasonably priced hotel with good service and cleanliness.

    4
    « Excellent support and tidy rooms »

    I was only here for one night and managed to get a last min offer. As other reviews have said it's a trek from centre of Milan, however with tram number 14 over the road it is not that bad. I had a small misunderstand on check out but this was easily over came, don't for get the hotel exit tax. Excellent breakfast a really good all you can eat continental breakfast. I would definitely return here and recommend it for others.

    3
    « Helpful staff and free WiFi »

    Hotel is at quite a distance from city centre. Although its only 10min walk to the tram or underground but total journey was around 20min or so through tram. Also, I don't think it's cost efficient to take tram every day to the city centre unless you have already got a Milano card for 24hrs or more which allows you multiple journeys. Hotel itself was clean, basic breakfast which never changes in 4 days (same menu) and reception is 24hrs. The staff is very helpful and friendly. It depends on what one is paying for the stay but I think one was more of inconvenience to travel that far back to hotel from the city every evening (day end).

  • 2
    « Unexpected conditions »

    The rooms were really small, all the water while taking a shower was falling to the floor and a man in the reception was being very rude and mean at the first day. The rooms were exactly next to the street and the type of hospitality was really middle for a four star hotel. Nothing special for a Best Western. I think there are much better places to stay.

    5
    « A pleasant 2 nights stay. »

    Everything was fine except small misundustanding. When we were arriving we were promissed that the breakfast was included in the price we paid. But when we were leaving we were requested to pay for breakfast.

    1
    « Disappointed »

    - Rude front staff - Prostitutes directly outside of female and mixed gender - Breakfast staff working with attitude of annoyance at having to serve even though we reached 45 minutes before close of breakfast. They had put everything away early. In asking them for breakfast, we had a real arrogant attitude and uncomfortable experience in then the partial breakfast that came. - Poor Wi-Fi - not once did Wi-Fi work on any day. Paid £4 a day to provider in the UK for the entire stay. Went to the gym but again no Wi-Fi there. When complained - told should be working followed by another person telling me that it doesn't work and a ticket in place. No Wi-Fi for entire stay. - 5 Euro per night charge per person on top of the fee paid for the hotel. This fee was not mentioned anywhere when I booked the hotel. Because 3 of us - 15 Euro per night x 3 nights extra makes the hotel an expensive proposition. I am also informed that even if you are Italian; you must pay this fee unless you live in the same locality. So anyone from another region is also liable to the tax. -

    5
    « Great value for money »

    Very comftorable and clean rooms. Good breakfast. Very helpfull staff. Only 20 minutes from city center by tram stopping right across the street. Free and safe parking all around. Not far from San Siro stadium. For couples, families and bussiness. Excellent wi-fi connection.

    2
    « No control over AC, loud traffic, hard bed »

    I'm currently staying here and decided since I'm awake from the hotness and loudness of the room that I'd take the time to review. The room is pretty small. The AC only stays on for 10 minutes at a time. Initially, we thought it was due to the window being broken (it was visibly off the hinges) and when we asked for someone to fix it, the guy literally spent 10 minutes opening and slamming the window shut. No real repair efforts were made. This did not remedy the AC situation, and the room has stayed fixed at 24°C, or 75°F (feels about 10°F warmer than that). The mini fridge barely cools anything so kind of pointless. It seems like the hotel just really cuts corners in order to save on costs, but at the expense of guest comfort. The bed and pillows are really, really hard, so if you don't like that, you're in for a rough stay. Breakfast isn't too bad, which earned my review a star. I really have no idea why this hotel was so highly rated. I would compare to a cheap motel back in the U.S., but it was definitely not a cheap motel price.

    3
    « nice room but temparaturte too hot, constant traffic noise »

    Very good value for money. Staff and breakfast excellent. Room too hot and only means of letting cooler air in was to open window which heightened already noticeable traffic noise and despite double glazed windows and use of shutter at night. Traffic noise constant even on a Sunday (morning noon night and early hours throughout). Trams convenient but do continue to early hours and re start early in a morning. There is never a time when there is no traffic using carriageway to front.

    4
    « I fully recommend it! »

    Staying here was a really nice surprise. The hotel is located in a quiet area, at around 15 tram stations far from the Duom (Tram 14, very quick and not crowded). We were 3 persons so we had a 3 beds room, even if there were 3 beds in the rooms there was still enough space to move around, it was a bit too hot in the room though, we had to sleep with the window open. The rooms was clean, and also the bathroom which included all the things you need for doing your bathroom routine. The wi-fi worked just perfect, we were able to upload photos online without any problem. The breakfast was really really good, very diverse, i especially liked the pancakes machine, that was making american pancakes on the spot (+nutella, YUUUM!!). The staff was nice and professional, we arrived there before check-in time and even so they gave us the room earlier. And one more thing, they have some computers in the lobby where you can access the internet and they have a printer too in case you need to print your plane ticket or whatever you need.

    5
    « Lovely hotel. »

    This is a lovely hotel and perfect for seeing the sights of Milan without having to stay in the centre. The tram to get into centre is just across the road. The room were spacious and clean and the staff were very friendly and helpful.

    5
    « Very nice Hotel, for a good price. »

    We spend two Nights in this Hotel, just to take a rest from our other trip. The staff is very friendly and helpfull. Also they have a great breakfast und free water in the mini bar. The Wifi is very good and the most important, the room was clean. Some dust here and there and the toilet seat could be replaced (its about to loose his shiny white color), but it was clean. We would recommend this hotel and enjoyed our stay.

    5
    « Great two night stay!!! »

    Stayed at BW Mirage for 2 nights and we had a great time. The hotel was clean, the room was nice, there was a great Jacuzzi bath too! The rate included a good breakfast and the location wasn't too bad either, tram 14 stops right outside. We would definitely stay again!!!

  • 5
    « Wonderful stay »

    stayed for a weekend, lovely staff, very helpful when asked about the location of different places in Milan. The breakfast buffet was lovely with many different choices. clean rooms and with very good facilities. will definitely visit again.

    5
    « Everything was OK »

    Everything went well, we checked in, the stuff were nice and kind to us, everybody spoke English on a high level (which is a problem from time to time especially in Italy). The room was a little smaller which we didn't mind coz it looked like in the pictures we saw before and we only got to the hotel for nights anyway. The bathroom was large and clean. Roomservis was OK. Breakfest was included and it was OK too. The hotel itself is a bit far away from the citycentre (but we also knew that before we went to Italy), but there is a tram stop right in front of the hotel and the tram takes you to the city centre and to two stops where you can jump on a subway. Last day we checked out at 11 a.m., left are bags at the hotel (without any problem and for free, it was very helpfull) and picked them up couple hours lates. We had a window to the street and I believe that might be a problem for some people so in case you are the one, ask at the front desk, in my opinion, there will be no problem at all.

    5
    « Nice 4 star hotel @6km to center! »

    Room is not so big but decent and very nice and very clean. Breakfast is good for the money that you pay! The tram station is in front of the hotel and in 25-35 minutes you can go in center of the town.

    5
    « perfect! »

    Perfect stay! Very clean rooms and perfect food. Service was also good. Not far from the centre and San Siro. Fast in the centre from hotel with the tram. Breakfast had al lot of choice and check out till 12:00!!8

    4
    « Good location »

    The htel is just at the entrance of train station, very convenient and easy to reach. Staffs are very polite and helpful. Our room rate includes free usage of laundry which turns out to be very useful. Recommended

    4
    « Pleasant Hotel »

    We found this hotel to be above average BW hotels. The room was good & comfortable. Shower was perfect. Breakfast was also good. Location is far from center, but public transportation is in front of the hotel & it is very convenient for individuals who want to save money. There is a garage for car parking. The hotel team was very cooperative & welcome. Highly recommended.

    4
    « milan hotel »

    this is very conveniently located and reasonably priced hotel , tram 14 takes to city centre within minutes which is right in front of the gate , nice market just behind the property to buy fruits . staff is very helpful and well behaved they helped me all the time with destinations and comforts. the groundfloor bar is elegant,, only problem was restaurant being closed on saturday sunday though nice pizzeria just pop hate overall good place

    4
    « Decent Hotel for the price »

    We were family of four and stayed in this hotel recently. First the pros. -For November stay we payed around $100 for each night which I felt was very moderate. - We got two separate bed rooms for our stay, did mention we were 4 in party but two full queen beds gave us good sleep. -Front desk was friendly and was able to guide us in what we need, also we had to call a doctor and the front desk was very helpful in arranging that. -There is a train that goes just across the hotel and we were able to get to the city without calling a cab. Cons. -Unfortunately I cannot talk of high regard of the breakfast manager, he literally took the toaster when my 8 year old was trying to toast a bread. There were some issues with the toaster, but still was functional. - The bathrooms can use some updates.

    5
    « Its best one! »

    One of the thing i like the most is breakfast, through out of my trip this was the best on. All over the hotel is good. The only thing is that central point is little bit far away. All the staff in the hotel are good and helpful,...................

    3
    « A return visit. »

    My wife and I make a return visit to Milan. For me, a vist to the Motorcycle show, for my wife a day shopping in one of the style Capitals of Europe. The re-selection of the Mirage Hotel was a combination of Location, adequate previous stay, courtesy bus (to the show) and probably the relatively good score on the pages of trip advisor, and finally the cost. Washing on our first morning, my wife complains that the hairdryer is working intermittently, I inspect only to find the flex corroded and about to ignite with the wiring shorting out, resulting in a small burn to my hand. Fortunately, being an electrician I was able to isolate the appliance promptly, before further damage was caused. The reception was informed, and a short time later the manager appears to inspect. After this their attitudes became most dissappointing. No further effort was made to remove this faulty equipment for the duration of our stay, a replacement freehand hairdryer was supplied, the curtest of apologies was made by the Manager during his room visit, but no further acknowledgement of my small (but painfull) injry was made, and no token gesture was offered, for the injury or indeed the prompt action, which possibly avoided an evacuation. We obviously took pictures, put our concerns in writing, and contacted the Local Tourist info office, who promised action over what appears to be extremely poor attitudes of a supposed 4 star establishment and its management. Be warned, a significant absence of ethical integrity and or sincerity.

  • 4
    « Good hotel but not the most convenient location in Milan »

    I had a 1 night stay at Best Western Hotel Mirage in September. The hotel was clean and tidy with a nice room. There was tea and coffee making facilities in the room. A computer was in a lobby area which was handy. Breakfast had a good selection and was of high quality. The hotel wasn't at a very convenient location in Milan. From the train station, it was quite a long bus ride through Milan and then a reasonable walk from when I got off the bus. There is a tram nearby which I used later on. However, none of the major attractions were in close walking distance and I saw other hotels in Milan at better locations. However, for Milan which is a very expensive city to stay in, I found it to be a good option to stay if you want a nice hotel for an affordable price and I still would recommend it.

    4
    « Helpful staff, convenient location »

    We booked the room to visit EXPO Milan. Room was clean, comfortable, small compared to North America. 1 line of streetcar to Expo 20 minutes and 1 line to Milan downtown 30 minutes. We enjoyed the breakfast. When we checked out and asked for the car from the garage, the battery of our rental car was dead for whatever reason. The hotel staff arranged within 10 minutes to have somebody come with a battery on wheels and start the car at no charge. Location is within 5 minutes of highway driving north to Switzerland.

    3
    « Tiny Rooms, No Restaurant, Sullen Staff... »

    Given the the standards of hotel these days you really expect staff to try even if they are dealing with poor material but they do no such thing at this independent hotel. There may of course be language barriers as I speak no Italian but in such cases the check in staff make up for it with smiles and friendly body language, that was missing. The room assigned was tiny, double bed yes but there ends any attempt to cater for travelers. There is no restaurant and not many locally so be prepared for a long taxi ride into the city.

    4
    « Very convenient, comfortable, and friendly »

    We were with a group for the MICAM and this is the best location. It is only a short free shuttle ride. Also, close to the Expo. In fact when you are at MICAM (or any other exposition) you can walk down to the train station and out the other end and you are at the Expo! We had a lovely corner room with lots of light and plenty of room. The bathroom is spacious. Breakfasts are in a lovely room and was wonderful with fruit, eggs, any sort of tart/croissant/bun, cheeses, meats, yogurt, etc. They will make you any special coffee drink. We didn't eat at the restaurant for dinner but the drinks at the bar are well-priced and the nibbles were free. The tram stops right outside and will take you directly to the Duomo in about 20 minutes. Tickets and information was available at the front desk. There are several wonderful restaurents within walking distance.

    5
    « excellent stay »

    Excellent stay with very helpful staff, pleasant surprise for anyone visiting the MICAM the free shuttle , to and from the FAIR, it is highly recommended to all !!! Excellent breakfast room at the roof of the hotel and not at the basement as usual.

    5
    « Good choice off center »

    High quality and clean room. Nice wood wall and much space. Also coffee make in the room. The breakfast was standard, and the cappuccino was really as it should be. The personnel very helpful and kind. They kindly printed out the check-in document.

    5
    « Good deal for Milan EXPO 2015 »

    We stayed there to visit the EXPO and it was ideally located: right next to the tram stop (19), which takes you to the east entrance in about 15 minutes (plus about 10 minutes on foot, most of which was to cross the EXPO's own parking lot). Room was modern and clean; rich breakfast buffet and very friendly staff! (Only when we reported the blocked safe, they seem to have forgotten about it.)

 

Getting to the hotel ...

All directions
·From: Florence. Take Highway A1 in the direction of Milan, then take the Tangenziale Ovest Exit and enter A50/E35 in the direction of Genova, Torino, Varese, Gravellona T. , Como, Chiasso, Svizzera, and the Malpensa International Airport. Then take the E62/A7 Exit in the direction of Genova and follow the signs to Milan. Follow the signs to Famagosta, Assago Milanofiori, Forum and enter A7, and take Viale Famagosta, Via Biella, Via Ponti, Via Schievano Exit and then turn left onto Via Cassala. Stay on the ring until you reach Viale Renato Serra and then turn left onto Viale Certosa where you will find the BEST WESTERN Hotel Mirage.