BEST WESTERN Hotel Atlantic Beach Resort,  Miami

3.0/5  - based on 1743 guest reviews.
4101 Collins Avenue, 33140-3210, Miami, United States - See map
+1 305 673 3337 +1 305 531 9924

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Restaurant
    Restaurant
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The BEST WESTERN Atlantic Beach Resort conveniently located off the major expressway on 41st Street and the beach, between South Beach and North Miami Beach, offers a wonderfully friendly staff and unbeatable ocean views - all at an affordable rate. Just outside the BEST WESTERN Atlantic Beach Resort, guests will find themselves directly on Atlantic's best beaches and boarwalk. When not enjoying the sand and surf, guests can also explore Miami Beach attractions, like the Miami Seaquarium, Jungle Island Recreational Park, Coconut Grove and the Port of Miami. Want to catch one of Miami Beach's famous festivals or events? Check out the Yearly Boat Show in February or the Ultra Music Festival and Winter Music Conference in March. The Miami International Airport is also close by, which means getting to and from Miami Beach is a breeze. Inside this beautiful, environmentally friendly Miami Beach hotel, guests will enjoy spacious, 100% non-smoking guest rooms, complete with cable satellite television, an in-room refrigerator and free wireless high-speed Internet access. Most of our rooms offer ocean views. Other amenities at this Miami Beach hotel include a full service restaurant, the Pool Bar and Grill, upstairs lounge that is open 3 days a week, a sparkling outdoor swimming pool and fully equipped exercise facility. Business guests of the BEST WESTERN Atlantic Beach Resort will also appreciate the fully equipped business center, on-site meeting and banquet facilities that can accommodate up to 150 people, and a close proximity to local businesses and the Miami Beach Convention Center. For a perfect way to spend your oceanfront vacation, book your stay at the BEST WESTERN Atlantic Beach Resort and save today. Enjoy your stay.

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Room 1

Guest reviews


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based on 1756 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
312
Verygood
 
423
Medium
 
465
Poor
 
274
Horrible
 
282
Business Business 91
Couples Couples 555
Family Family 665
Friends getaway Friends getaway 223
Solo travel Solo travel 50
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Atlantic Beach Resort,Miami
  • 4
    « Precruise stay »

    The people working the desk were friendly and helpful. The hotel itself was older with older carpet and a few rust spots on the metal door frames. It was clean, just looked aged. The view was good from my side room. I could see the ocean one direction and downtown Miami off in the distance the other direction. The boardwalk was fabulous behind the hotel. The beach was right there. For the price it was a good value. My stay was 11-10-2016

    3
    « Location is great! »

    This hotel is in a great location on the boardwalk. This hotel is also very rundown and outdated. The lobby is beautiful! Room was very run down. Not dirty. Staff was very attentive. We had suite 801 that faced the street. We had a balcony overlooking street. Not a great view. Had hoped for ocean view. The room had 2 double beds and a pull out sofa; 2 bathrooms, microwave and refrigerator, 2 TVs. The parking is 3 blocks away for $8 a day. I think they have onsite parking for $34??? Happy we only stayed 2 nights! Price was under $200 a night

    3
    « Location is the only truly spectacular thing about this hotel. »

    This Best Western has a very nice lobby, pool area, and its beach front location is spectacular. You can literally walk right onto the beach and Miami Beach boardwalk. The rate was decent for this amenity. It was also nice that there was a concierge on duty a lot of the time. Although in North Miami Beach, which is definitely quieter than South Beach, there were ample restaurants in the area, and the board walk was spectacular. The hotel pool and outside bar are very nice, and you can rent beach chairs and umbrellas at a discounted rate on the beach. We had a one bedroom balcony suite with two double beds in the bedroom and bath, and in the living area a pull out couch, balcony, and another bath. I was there on a girls getaway weekend, so having the second bathroom was a great perk! The beds in the bedroom were very comfortable...the pull out couch bed was horrible! There were a few things that would keep me from recommending this hotel to anyone but a very budget conscious traveller: Parking - unless you plan to arrive early in the day, don't plan on parking in the hotel parking. For such a large hotel, they had such limited parking it was laughable. Everyone else had to park up the street in a public parking lot off premises (and pay a premium for it.) Maintenance issues: Although clean, our room had a musty smell (which I later discovered was a drip from an overhead air conditioning vent which caused a huge wet spot in the carpet outside the bathroom door.) There was a light switch that didn't work, and the outlet in one of the bathrooms was not working, making it difficult to use a blow dryer/mirror in the morning. The executive chair at the desk had broken wheels and easily tipped over. Overall, the room just felt a little tired, although the bedding is updated and couch in the living room was nice) When we booked a balcony room in an ocean front hotel, we expected that we would have at least a partial view of the ocean. Excitedly, we stepped out on the balcony to discover it extended over Collins Ave (a very busy street with muscle cars that roar by 24 hours/day). We were in the furthest location away from the beach. If you stay at this hotel, ask for a room at the rear of the property. Finally, there's nothing worse than a surprise on your bill at the end of the stay. When I checked out, I discovered there is a "safe" fee (I think it was something like $8.) I don't recall ever seeing reference to this charge in any of the rate details leading up to the stay. I am not one to argue a charge, so I paid it, but it left a sour taste. To sum up, the best thing about this hotel is it's location on quiet North Miami Beach. If you're looking for a more affordable beachfront hotel, this may very well suit; but if you can afford it, stay someplace else.

    3
    « Good base »

    We stayed here for 2 nights room clean and comfy with fridge, safe, TV, tea and coffee facilities, The weather was terrible when we were there so didn't really get to enjoy the pool or the beach but hotel is right on the beach and you can walk quite far along the wooden walkway that is out he back of hotels. Hotel is a bit out of the way there is not much around within walking distance we did walk to south beach one morning which is more lively and much more to do there Free wifi but not parking it cost $70 to park the car for 2 night which is ridiculous as a paying guest!!! There is a restaurant that we didn't go in and a bar that we also didn't use.

    5
    « Best kept secret in Miami Beach »

    Best Western Atlantic Beach Resort is the best kept secret of Miami Beach. The hotel is stunning with beautiful views of the beach. I stay here with French tour groups and they could not be nicer. South Beach is just a nice walk up the beach (2 miles). Close enough to enjoy but far enough away for peace and tranquility. The staff could not be any nicer! Merci Beauoup

    1
    « HORRIBLE HOTEL... »

    I checked in NOVEMBER 4th at 4:00 pm but had a reservation through trip advisor to check in at 11:00 am... The girl at the front desk was rude and quoted me a different price form what trip advisor quoted. Checked in only to find there's no parking on the premises and the closest place to park is 2-3 blocks away... Or pay $33.00 per day to park and space is not guaranteed. The room had a old smell and there was no hot water the majority of the 2 day stay... When I tell you I was ready to go home, trust me... Never again...

    3
    « 2 night couple stay »

    Stayed in a king bedroom with my boyfriend in early June. Everything was okay. Room smelt a little musty but nothing to crazy to lead me elsewhere. Bathroom did not have ventilation so that was interesting and hot to say the least. Audio on the tv did not work for some channels, so I had to get the tunity app on my phone to hear it. Bed was comfortable, room was clean. Breakfast was great (although not included). Your typical best western. A plus for the good beach access. Bar on the second floor offered limited items (no Red Bull, no Hennessy etc), finally had to settle with a rum and coke.

    4
    « GOOD PRICE AND QUALITY FOR AREA »

    Great location, good price considering the area, rooms very well presented. Can see signs of wear and tear but that's to be expected. Very windy during our stay, stayed on top floor and had a banging all through the night like a loft hatch...

    3
    « Adequate for a one night stop-over »

    Reception Area well appointed. Breakfast provided a good choice of food, restaurant clean and airy, Décor of corridors to bedrooms in need of redecoration. Bedroom also needed refurbishment, door to bathroom would not close as it had swelled. Parking in parking lot behind Hotel quite expensive. Not up to the usual standard one expects from a Best Western Hotel.

    2
    « It looks like Hospital and dirtness »

    We stayed at 4th floor and our window view faced wall of the building. The hotel looks like a hospital. You can sense and feel hospital nostalgia in hallways, bathroom, and some guest rooms. Swimming pool is very dirty. Beach is not free to relax. The third party company charges beach goers if they wanted chairs and beach umbrella. The hotel does not give you free beach chairs and umbrella. Bed cover is dirty. Sofa and armchair are dirty too. Napkins are out. Breakfast is not free. We do not have any idea how its. Customer service is mediocre because employees are underperformed and the hotel is underperforming so far. We do not see any signature of the hotel and their concept of the hospitality is lacked. Ironically, they already impressed us that its a hospital's feel amd its sense. Dirtness and a lack of hospitality are annoying us even our stay price was not cheap.

  • 1
    « B.Schmitt »

    The staff at the front desk was unfriendly and didn't engage guest unless called upon. Acted as if was a bother.Kept their heads down and ignored several guest. Concierge was friendly. Parking is tight and overpriced

    5
    « Amazing Hotel and Staff! Housekeeping was excellent »

    We stayed at the Best Western Atlantic Beach Resort for four nights in this amazing hotel. This place is incredible because the service is just so good and the price is amazing for what you get. The staff their are amazing. Especially the housekeeping department. They did an amazing job with my room. There is no doubt this was one of the cleanest Best Western I've been to.

    3
    « Decent place in Miami beach. »

    I stayed here with friends - 5 in a suite which had sufficient space for us . It had 2 bathrooms, 2 queen beds in one room and a pullout sofa and foldaway bed in the sitting room. We stayed here so we could be close to the Foutainebleau for a concert while not spending a ridiculous amount on a room. Nothing fancy, but sufficient, nice lobby - would stay there again.

    3
    « Slightly above average »

    Hotel is fine, acceptable. Some issues with friendliness and courtesy of lobby staff. Some stain spots on the room carpet, visible corrosion on the room bath tub. One day no water was available for several hours. Parking is expensive 32 dollars per day.

    3
    « How much to park my car ? »

    This is Miami but $32 + tax for a single nights car parking for a loyal Diamond Member is ridiculous. The hotel is frankly average but is in a great location. The staff rapidly reported an issue in the room but otherwise couldn't give a monkeys. Wouldn't stay here again.

    1
    « Nothing "Best" here »

    My husband and I stayed here before our anniversary cruise. We have travelled alot over the years and I typically love Best Western, but not this one. The front desk person that waited on is was more concerned about everyone else than she was about checking is in. Then as we were getting ready to go to bed we found ants all over the room. All they would do is comp our parking. We left the next morning to go on a cruise and when we got back they had not released they money that was used to hold the room 5 days after we checked out an when I inquired they said it would be another 3-5 days for the funds to be released even though it was there error and the room was paid in full! The fact it hadn't been released was total bull! We chose alternate accommodations when we finish our vacation!

    1
    « Bewildered »

    I have never been so..... I have no word for this. Offended? Disgusted? Mislead? My girls and I came in to check into the hotel. The pictures are very misleading, but that's not the issue. We checked in when hurricane Matthew was on the edge of making its way to Florida. We didn't know it would even hit, so around 5:30 pm (just a few hours after check in) we asked the front desk if we should evacuate. Us 20 year old girls are from Michigan and don't know what to do in case of a hurricane, so we called our mothers. They said to leave Miami and go back to Orlando. So we continue to speak with the girls at the front desk and asked if we should leave. They suggested we leave right then and there, because when the city gets evacuated the next day, there will be heavy traffic. I asked them if we could get a refund and she said YES. We could call Hotwire and they could refund us. Come to find out I call Hotwire, they have no control over it and call the manager. Lucy, speaks to me as if I'm stupid. Repeats the same thing she said numerous times already. Tells me she can't refund me because I unlocked the door to the hotel room and I'm no longer eligible. She cannot give me a credit, or refund. When I tried to explain she said "no refund is given. Is there anything else I can help you with?" And then hung up. I really wish I knew what to do in a situation like this.

    3
    « Best Western »

    It was not as great as some Best Western's I have stayed in, however it is on the beach and that was a big plus. Food is a little over priced and be careful they add the tip for you. I also wanted a room with a view of the ocean, and the front desk stated I had it when I made the res. yes I could see it but I was on the side of the building, and they were full I could not change it.

    1
    « Oh my gosh!! Run away!! »

    The lobby is so misleading!! This place is a dump!! I had to wipe down the room before I sat anything down. Do not choose this place! The room is dirty, vents haven't been cleaned all year. Rust lamps. Doors haven't been wiped down and it looks like someone wiped poop on the walls. I'm not kidding. Oh and they charged me 32 bucks to park in their crackerjack parking garage that had no parking spaces.

    4
    « Short but pleasant stay »

    We had a cruise leaving on Monday and came to town a day early. I wanted to stay at an affordable beachfront property for my 1 day stay. This hotel was both affordable and had reasonable prices for parking; which can be very expensive for Miami hotels near the beach. The staff was great and we stayed in Room 616 which was very spacious and had a great view of the beach. My only compliant would be the internet connection was very hard to connect to from that location. I had to keep moving around to find a spot to get an connection. My hubby and I will definitely stay here again when we come to Miami

  • 3
    « Good hotel, Great Location, Friendly Staff, (DO NOT STAY ON THE FIRST FLOOR) »

    Overall this is a good hotel, and the beach is just behind the hotel which is amazing. The rooms are typical of any best western. HOWEVER DO NOT STAY ON THE FIRST FLOOR. The dressers in our room literally stunk like mold. I am assuming from having been flooded in the past from a storm or hurricane, and instead of replacing the furniture they just dried them and put it back in the room. As long as we did not open or use any of the dressers the smell didn't linger long and the room was bearable. Breakfast is an additional fee, unless you prepaid for it with your room reservation. The staff was overall very nice. Except for the bartender upstairs, he was rude and was more interested in talking to the person who was obviously his wife or girlfriend not in uniform sitting behind the bar then taking our order. If it was not for the coupon the front desk gave us we would have walked away.

    5
    « Nice Beachfront Hotel »

    The Hotel was clean amd confortable, Good location on the beach, walking distance to Sobe 20 minutes. All the stadd very friendly, they made me feel welcome and important, very impressed with Olga Suarez ( Floor Manager 4th Floor) I booked just a regular room since i spent only one night but I really want to come back for an ocean front view!!!

    3
    « wasted potential »

    I was frustrated at this hotel, not for what it lacked, but for what it could be. Firstly for the positives. The beach location is fantastic. You are steps from the beach with easy access. We watched the sunrise, hung around until sunset and generally enjoyed the little stretch of beach behind the hotel. Secondly the pool area. It is a small pool but the area is lovely. comfortable and well landscaped, it was a really pleasant place to lay in the sun. Thirdly, the lobby is gorgeous, well decorated and comfortable to hang in. Now for the frustrating parts. The rooms were damp, drab and uncomfortable. The fold out sofa was horrendous to sleep on. There was room in the suite for another bed and they should have just had one. The balcony was unusable as it looked right at a noisy air con unit from the building next door. The hotel needs to get better at the little things that can make you overlook shoddy decor, but alas this was also not up to standard. There was no coffee in the room when we arrived, so none in the morning. Staff told me I had to wait until the staff arrived in the morning to get some. The safe didn't work and the aircon unit leaked large amounts of water on the floor. One toilet blocked, and the other toilet ran water into the bath every time it flushed. When we reported the issues we got a luke warm response. The restaurant staff were rude, and the menu was average. If you stay down this end of Miami Beach, be aware there are limited places to eat. This hotel has the potential to be a fantastic low cost hotel, it's not hard, just get the little things right.

    5
    « Good option »

    Great Service from all employees! tall of them made us feels like we we were at home. Rooms are very clean and well maintened but decoration is a little 90's Really confortable beds, good breakfast, nice bar in pool area. Location is really good close to everything

    2
    « Just the location is top »

    The hotel is located in South Beach (Miami Beach), and is near the airport of Miami (about 30 minutes). Behind the not very nice pool-area, you can go to the beach, which is great. The Wi-Fi is fast, but only avaivable inside the hotel. And you have to re-login every two hours, which is really annoying. The room and the beds were big, but the carpet was not clean. The shower (especially the curtain), the coffee machine and the safe (you always needed two tries to lock) were broken resp. not working. Furthermore the fridge and the safe were placed stupidly (you could not open them without any wenches!). Last but not least we had a problem with one key card despite two resets. The parking in a small garage was overpriced ($16 + taxes / night). The breakfast buffet was ok, not very special, but very expensive ($14). There is one (very old, and very slow) computer and printer for free (e.g. for online Check-In). The employees were friendly but not really helpful.

    3
    « in some.... areas there has been maintain work but...... »

    The first irritation is to try and open the personal safe. It is set at floor llevel and very difficult to get down to , even more difficult to get up after use. Signs of corrosion in the bathroom have always been a problem. The restaurant is dull and not attractive. S

    4
    « Great stay, lovely hotel! »

    We stayed in room 916 for 5 nights and wow, what a view as you walk in the room! We had a wraparound beachfront balcony overlooking the beautiful beach and round to the downtown skyline - blue sea and blue sky - fabulous! Pros of our stay: Lovely clean, bright reception area Good location right on the beachfront Good size room, panoramic windows on 2 sides Very clean everywhere Close to good restaurants within walking distance Away from the hustle of South Beach but close enough to the main drag - 5/10 minutes in a taxi or 20 minutes' walk The concierge was excellent (sorry we didn't get his name) - he gave us a recommendation for a fabulous restaurant on South Beach, Otentic, where we had a great night The beach bar sold good cocktails and the meals were all freshly made The staff were helpful and friendly We hired beach loungers and umbrella on the beach in front of the hotel for $25 for the whole day (including beach towels and water) which we thought was good value Cons: The air con was poor - even set on 50 degrees the room was still far too hot The restaurant menu was uninspiring - burgers etc - so we didn't eat there The bar was too small and too brightly lit - no atmosphere Plain corridors painted pale blue and no artwork The carpets throughout could do with a deep clean The pool is very small with only 20 loungers and no shade until late afternoon when the sun moves around the building You can't get from reception to the basement carpark so have to walk out of the entrance and along the street next to the hotel which is no fun in Florida's heavy rain! There are only 20-30 parking spaces in the carpark - we had a permit and always got a space but imagine it could fill up quickly at peak times Overall we had no problems at all during our stay and would definitely come back again.

    4
    « Old property, awesome location »

    Pros: Amazing location and great hotel for the price you pay. Loved the beach and which is just steps away from hotel. Less crowded then the south beach. Restaurant serve delicious food loved the breakfast which is for additional 15$ pp. Cocktails were great!! Overall a very pleasant experience. Cons: Probably it was an old building AC didnt work great for us, and so the fridge we had to put the drinks in freezer so that those get cold. But it wasnt a deal breaker for us.

    4
    « Great, for the price! »

    We stayed on the 9th floor in an Ocean Front room, so the middle balcony was ours. The views alone made up for anything that wasn't up to par otherwise. The pool is refreshing, as the ocean is quite warm. Although it closes at 6pm, but that's the case with most hotels here. The access to the beach and boardwalk were so simple, and nice. The rooms are a bit outdated, and often damp feeling. But who spends their time in the room in Miami Beach anyway! The staff are friendly, and the main areas of the hotel are nice. The restaurant is overpriced and we were not impressed with the food. The breakfast buffet costs close to $20 each, and is equivalent to a continental breakfast. Very bland, basic foods and the coffee was the worst. I would stay here again, simply because of the price, the view and the chill location. Take Uber around town for $5 each way, and you got yourself a great cheap location.

    5
    « Labor day Stay »

    We enjoyed our stay from Sunday to Monday. Labor day weekend. I really enjoyed the beach and hotel amenities. The Lobby was very welcoming and the check in was very easy. The hotel parking was $35.00 , however; I do find it a bit expensive. We had made reservations 1 month in advance for Ocean Front . Excellent service and the staff was very welcoming.

  • 3
    « 1 night stop over »

    The location of hotel was great, lovely to be on the beach and have a pool there too. We had a 1 bed suite to sleep 6, a bedroom with 2 doubles and a sofa bed in lounge. It also had a balcony! It could have been stunning but decor and furniture are shabby and a lingering musty smell in corridors! The lobby area lovely but rest of hotel ready for a refurb. Staff helpful and we enjoyed our stay. Would not want to be there for a long break till it's been upgraded.

    4
    « OK......Needs Renovating »

    We are a family of 4 & stayed at the BW Atlantic Beach Resort for 1 week after driving down from Orlando. The lobby is great, spotlessly clean with friendly staff, check in was a breeze & our room was ready on arrival (1pm). We had a room with a balcony on the 9th floor with a partial ocean view - more than satisfactory. The rooms are adequate but in desperate need of updating with drawers stiff & difficult to open, the bathroom door didn't close properly & the metal around the sliding wardrobe doors was rusty (they are just a few to mention). Oo I should state too that the carpets in the room & also along the corridors need a proper deep clean! The pool area is great & the location to the boardwalk & beach is second to none! Around & about, there is a fab Italian just 2 mins walk away (Carrabas), there is Primo's Market & Café just across the road - excellent breakfast pastries & lunch items & perfect for buying beer! Lincoln Road Mall is approx. 25 mins walk away but worth going on an eve, we walked there & got either the bus or a cab back. You must take an airboat ride on the Everglades & visit Bayside Marketplace (the bus takes you straight there) & Aventura Mall has a Cheesecake Factory (delicious)! Overall, a lovely trip & we didn't let anything at the hotel spoil our stay.

    5
    « Clean rooms with ocean views »

    Housekeeping and Food and Beverage staff are very friendly and welcoming, All were a pleasure to interact with. Clean rooms with ocean views, la bit aged but comfortable.Walking distance from several Restaurants and shops. Great breakfast buffet (charge) , good value for Miami Beach Area.

    4
    « Great stay with my family. »

    This hotel is very well located at a busy street with nearby restaurants, pharmacy, car rentals, liquor stores, bus stop, etc., is a safe area to walk at any time. It is beach front (public), very nice, clear water, with board walk, you can rent an umbrella and a pair of beach chairs for $35.00 a day (I didn't, I bought one at Walgreens for $20.00); the only thing: beware at night don´t leave your belongins alone, because I was robbed, someone took my cellphone and money from my wallet. The pool is a bit small, but it was never crowded. I agree with other reviewers saying that the rooms are outdated, like a 90's decoration, but I didn´t mind because our room was clean and comfortable beds. Also, we were fortunate to get our room at 1:00 pm, even that check in is at 4:00 pm. Friendy staff, the concierge is very helpfull too. You can reserve several tours at the hotel or a car. They have a restaurant inside the hotel aswell. It doesn´t have parking eighter, but you can park at a public one. There´s a Walgreens pharmacy nearby, dunkin donuts, subway restaurant, several restaurants arround. There´s also a cafe where you can buy hot food, fruit, breakfast, groceries, clothes, beach gear, etc., at about 1/2 block. Very convenient, good taste and very reasonable prices (try the "empanadas"). The shuttle service to take you to the airport is $35.00 (up to 4 people)

    5
    « We will visit again »

    Hotel is located on the beach witch is nice Breakfast buffet is awesome The staff is wonderful... we felt like at home.. everybody is helpful and really friendly... always smiling... we will visit again

    5
    « Had a great stay :) »

    Had a great stay :) Quiet area, direct exit to the beach, It's a walking distance to restaurants and bars Very friendly staff ,especially Jorge and the " tall guy that works in the concierge area " Room was clean nice and comfy

    5
    « Great stay! »

    I ended up in Best Western Atlantic Beach due a mix up with the hotel l had previously reserved. Glad it happened! Good value, very clean, friendly staff in perfect Miami Beach area. I really enjoyed to stay here! Thank you

    1
    « Bad surprise »

    My family and i arrived at this hotel from Orlando in 18th Aug by car (the day wrote this review). After driving 3 hours the first surprise was that the hotel didn't have parking available. The attendant told me that i could choose to park at another hotel of their brand some miles of distance of there, or use a public parking. In both cases i have to come back or go to these parking by myself. The second point i would like to write here is about the difference between the photos i have seen in the sites and the real status of the rooms. It appears to be a photoshop work because while in the websites the rooms look like to be new, the room are really very old. The bathroom, the room's carpet, the furniture and walls appears to be not well conserved. A feeling of being disgusting cause of the terrible smell, shabby appearance and perception of not well cleaned carpet.

    3
    « Just About Average »

    This property is like a regular Best Western budget property. It is not walkable distance from South Beach or Downtown Miami (the former is where all the tourist action mainly is) but the biggest plus is that it has it's own beach. It is located on the quieter Miami Beach and has a massive boardwalk that pretty much encapsulates the entire beach. Stay here if you want to hang out essentially at the quieter beach. Miami is not a walking city due its excessive heat (especially in the summer) so we were forced to spend a considerable amount hiring Uber taxis and local yellow cabs to explore Downtown Miami, South Beach, Ocean Drive as well as Haulover Beach. The breakfast is spread is just about average, with regular breakfast paraphernalia. Julian Velez who is in charge of the restaurant is gracious and hospitable. The wi-fi is free and quick. The reception service and staff are average. Another plus is the Primo cafe located bang opposite the hotel so at least our dinners and department stores items were easily taken care of. Stay here only if you don't want to be at South Beach or Ocean Drive. The decor of the hotel and rooms are average at best and it has a decent pool as well a fitness centre.

    5
    « Ecellent »

    The General Manger greeted us on arrival, later she send us fruit and water to our room. What a great gesture!!! thank you so much for making us feel so special. Our was clean with view to the ocean, comfortable beds and fresh linen, beds has 4 pillows and one extra in the closet. Location is really good.

  • 2
    « One Night Only »

    One of the worst BW for this Platinum Member. No hot water, dirty HVAC outlets, worn room facility, parking either $34 and 1.5 blocks away or $8 and 3 blocks away. Price of room reflects quality, even though located on Collins Ave.

    2
    « Dirty and Dated »

    Room was dirty and dated! When they say ocean view that is part lie, it is actually only a partial view! A nice view of an alley from the restaurant. Parking and walk to the beach not convenient! Would not recommend we were very disappointed!

    5
    « Nice Hotel in the beach! »

    We stayed at the Best Western for one night only and we certainly will come back in the future . Hotel has directly access to the beautiful beach Great breakfast Clean rooms and areas friendly staff who made us feel very welcome

    5
    « Great Stay! »

    my husband and I planned a quick getaway to Miami beach and found this hotel online. We booked an ocean front room with a balcony. The view was amazing! Having coffee in the balcony every morning looking at the ocean was priceless. The room needs some updating but we were told that they are remodeling. Overall, the staff was very attentive and we received a lot of little extras which we really appreciated. Will definitely be back!

    1
    « Hotel in need of major renovations »

    The hotel is in need of major renovations. The hotels smells of carpet powder to cover up the mildew, smells. The sliding door to balcony was hard to slide. Beds were too hard. Bathtub needed to be replaced or glazed. Carpet was smelly in elevators, halls, and rooms. Rooms were more like an old outdated motel. Was overcharged on my card for the rate that I booked. I did not stay, checked out shortly after I checked in.

    3
    « Okay »

    The hotel is nice and it is one of the best options if you're planning to stay in Miami just for a couple days. I went with my family. The rooms are nice too and have all the basic stuff that you could need.

    5
    « Amazing hotel, friendly staff, perfect location- All you need for a beach vacation! »

    From the moment i checked in, the lobby was air conditioned and smelled amazing. They had such nice and helpful, along with very friendly staff. The hotel is connected to the beach by the pool at the back, which has a beach view to it as well. It is not even 2 min walk to the beach. The rooms are cleaned and air conditioned. It is a very short bus ride, or a 20 min or so walk to Lincoln road mall, straight down the road. It is in close connection to food, shops, and stores and more. The close proximity it is to the beach, pool, and shops would be the reason i stay here again.

    1
    « Horrible stay »

    My reservation request was for late arrival and an upper room. When we checked in the manager stated that my room was given to some one else and the only room left was on the ground. The room was facing the a wall with steps no view at all. He stated that because of this he would give us free breakfast. Well, breakfast is nothing when it come to a room that had a hot living room and all you see is steps. I stated to the manager that I could have gone to Quality Inn and gotten free breakfast. I made this reservation months ago with the assurance that we would have a pleasant visit which we did not. I informed that I was a rewards member and he said this an independently owned and operated. I then said that I was going to write an review and he acted as if he didn't care . So, that was the beginning of my vacation.

    1
    « Unbelievable »

    As a best western rewards member I was not impressed at all with this hotel. Which was supposed to be the highlight of our Miami stay. Toilet ran all night, bathroom door was sticking, no breakfast, no bathroom supplies and the biggest issue was the guy at the front desk. After multiple attempts of security trying to reach him he finally comes strolling off the elevator, 20 mins later without a care in the world. We had a tour bus to catch, check out and store our luggage that morning. He didn't care. I'd never stay again nor recommend this hotel to anyone. Not a happy traveler.

    3
    « Disappointed »

    I have stayed at other Best Westerns and am a Rewards Member. I booked this hotel on prior experiences with BW. However, I was disappointed. Breakfast was not included. It was offered at the same rate as other nearby eateries. There was a substantial parking fee for every day. One day our room was not cleaned until late afternoon but no clean towels were left. My husband had to ask for towels. The housekeeper told me hand towels were still in the laundry. Well-clean towels shouldn't be my problem. This hotel needs to be refreshed.

  • 4
    « Good choice but parkingis expensive »

    Hotel is very nice, clean and it offers a decent price for Miami Beach area, staff is really cool and friendly. I had a good stay here, my only complaint was the parking, it should be included. The weather is really hot, we enjoyed the beach very much

    3
    « Good vale for Miami Beach »

    Recently updated, on Miami beach close to South Beach. very good value. Older updated property. Limited onsite parking and 2 block walk to parking garage plus extra nightly cost. Food and beverage closes at 10 PM. Recommend penthouse level.

    3
    « VERY DISSAPOINTED VISIT »

    5 of us stayed at this hotel. First of all we had to wait til exactly 4pm to check in. We feel the staff should have had a room ready way before that!!!!! Then we paid $32 a night to park and had to worry everytime we left and came back, if we would have a space (that our SUV) would fit into. The space were so small and very few of them!!!!! Next the WIFI made us log back in everytime. I have never experienced that at other hotel chains. I don't think we will every select this hotel to stay at and will never recommend it to friends or family Very disappointed. We usually go to Miami 1 a year for a vacation. Now we know never to stay at this hotel again!!!!

    4
    « Nice weekend in Miami »

    My friends and I visited Miami for the weekend and we stayed in Best Western Atlantic . It is not s fancy or luxury hotel but room was clean and pleasant. Breakfast buffet is really good We enjoyed the best drinks at the pool bar. The beach was beautiful!

    5
    « Best Kept Gem »

    This hotel is faultless. Booked this for our honeymoon . The attention to detail is amazing. We had sea view room which was spotless and beautiful. On arrival there was balloons, champs real flowers and sweets in our room. Restaurant food was perfect . Pools was lovely and again spotless. Here you get your sun beds allocated at the beginning of Beach. Which I think works well. Staff were always helpful and polite. Location of the hotel was fantastic with just a short walk along sea front to centre of South Beach. Beautiful views from this hotel. A massive thank you to Ileana from Housekeeping super polite with all our petitions at night , To all thank you for making our Honeymoon perfect. We will defiantly return to this hotel.

    5
    « Clean with ecxellent location »

    After read mixed reviews about this hotel I decided to give it a chance, Glad I did! Hotel is in a great location, rooms are clean with a great ocean view, employees are the best, very nice and charming people. Hotel has an small pool with view to the beach, my kids loved it! there's is a subway crossing the street and an argentine bakery with delicious sweets & sandwiches

    5
    « Good value »

    My wife and I stayed here two days before our cruise. We booked an oceanfront room which was worth it. The view was priceless. Overall nice experience and a good value for pricey Miami beach. We had drinks at the pool bar and hung out at the beach most of the time. Will come back!

    5
    « Wonderful stay!!! »

    My family and I visited from New Jersey for the first time. I was very pleased with my experience. The kids loved the beach and the boardwalk. The staff at the hotel was very friendly and helped us with some tours and places the kids really enjoyed. The rooms were a bit dated but everything was very clean so we did not mind. The weather is HOT so come prepared!

    5
    « First time in Best Western »

    I'm so glad this hotel will be renovating soon, the staff are very friendly and helpful, cleanliness is spotless, rooms have a lot of amenities. great location, this is was my first time with Best Western and I love it. my husband and I will be returning on December

    1
    « Don't do it!!! »

    This is the worst hotel ever!!! You're charged for everything! The continental breakfast is $8. Parking is $32 a day and is always full, why you ask? Because the closest parking is four blocks away and still $8 every time you leave. Can not pay for all day parking. Hotel staff is the worst. No one speaks English. We arrived late 10pm and all the coke machines were out of order. When I asked were I could get a coke or bottle of water I was directed two blocks east. My son and nephew went down to the lobby 30 mins later to go explore the beach. They actually discovered another coke machine around the corner of the front desk. I guess the icing on the cake was the hairy strawberry in the room upon arrival. I've attached the picture!!

  • 3
    « Great View / Poor Customer Service »

    If you like paying for parking $32/night at the hotel your staying at, then this is the place for you. Nice boardwalk behind the pool and the beach is very close. The bar on the 4th floor is not so good. I was craving a nice cold margarita and it was the worse I've ever had. I was shocked that no one seems to know how to make drinks in Miami and no one speaks English. I wont be back!!!

    1
    « Misleading information »

    DO NOT... I repeat DO NOT stay here. Customer service is horrible. Alejandro, the "manager" at the time of our check-in failed to fulfill customer's requests. After reading reviews I was reluctant in booking but went ahead anyways because I have stayed at several BW in California and have had positive experiences. However I was mistaken as soon as I stepped foot into the place. When I booked this room I originally booked an ocean view room with a balcony, but then the rep told me for a little more I can book a suite with ocean view and balcony. I was traveling with my husband and two boys so I thought it would better meet our needs. I asked for one on a high floor. She took my reservation. Fast forward to check in. After being through airports all day and arriving in the evening, Alejandro checked us in to a "suite" on the 4th floor that was really outdated, dark, stain on carpet, smelled musky, and had a view of the parking garage. I retuned right away and explained to him this was not what was promised. He told me that since I booked the reservations online with the BW main sight I was given the correct information and put the blame on them. He refused to change our room but did offer to give us a refund. We took the refund and got the heck out of there. I felt I was totally mislead and this place is too shady. I did not get that welcome feeling at all and was really disappointed with the whole situation. We ended up finding a place next door with better customer service. I have stayed at BW many times. This by far is the worst one. It's sad because the location is awesome. With an upgrade on customer service and an update to this hotel, this place could be great place!

    3
    « Very Disappointed. »

    During a recent Family Holiday in South Florida my family and I stayed in this hotel. I am a wheelchair user and I had booked the Accessible room and bathroom. There was 4 in our party. Myself and my wife and a 20 year old son and 19 year old daughter. The apartment had two queen beds in the bedroom and a pull-out sofa bed. The accessible bathroom was only OK. When you ran the shower the water ran out all over the bathroom as far as the door, and going by the carpet outside, it had run out on a few occasions. We used most of our towels soaking it all up. The room needed an upgrade. Stained carpet and mould in places. We didn`t have much interaction with the staff except for check in which was fine and the chap that checked us in even gave us the access code for the back door which had a ramp which was hand for my hired mobility scooter. We had dinner in the hotel restaurant on the first night which was very nice. We didn`t have breakfast in the hotel. There are plenty of places very near the hotel to eat. The hotel is ideally located for beach lovers as all you have to do is go out the back door of the hotel and you are on the boardwalk and then onto Miami South Beach. I felt that the Hotel was very expensive for what we got but I suppose if the Hotel is more or less on the beach, they can charge what they like. I don`t think I`ll be back.

    2
    « View incredible/Poor housekeeping/customer service »

    I guess you get what you pay for!! Very poor customer service! People should just be thankful for their jobs and try to enjoy it while they have to work and treat their guests with respect and not like they are stupid!! Housekeeping is very poor. You have to beg to receive towels/wash clothes. When calling the front desk to get towels, they act like you did something wrong. On one day they would not pick up the phone, I guess they were tired of us calling to get towels!! One day we did not receive housekeeping at all, someone had placed the "quiet please" on the outside of the door(housekeeping did). I asked to speak to the manager and she was very rude!! The supervisor had to clean our room and give us towels because housekeeping were gone for the day! The very first day of arrival we couldn't slide the balcony door so maintenance came up and they sprayed something on the door but it didn't help. All we got was their is nothing I can do about it!! View was awesome though! I highly do not recommend this hotel!!

    1
    « Stay away! »

    I will start with the pros: the location is great, it is a bit far from south beach, but the boardwalk is right there and in 30 minutes you are there. It is really waterfront, and the beach is great! Breakfast buffet is good for 15 dollars. Now the cons, which are bad, because im not a picky person and travel a lot, i stayed in the 6th floor, which smells of weed, that carpet in the hallway is disgusting, which makes the carpet in the room disgusting as well, with stains and such. The cleaning lady never came to clean our room the next day. I requested, begged for towels and they never came. Mind you, i was with my wife,3 yo and 3 month old, begging for towels and a clean room.bi finally went downstairs after dinner and got some towels from a dude who never looked concerned or bothered by my complaints. 2 days later, the lady came to clean our room, only to sweep the crumbs of chips and all the dirt to the hallway and never puck it up. I dont think they know of vacuums at that hotel. Guy at the pool bar looked pissed, although he does mix a great caipirinha. Overall, its a no no for me again at this hotel.

    2
    « Amazing View, Staff underwhelming »

    We were only there for 1 night, the view was amazing from our room and we could walk right to the boardwalk or beach, but those were the only pluses. The room was in pretty bad shape, the bathroom door stuck and I had trouble getting out of it, there was rust on the metal portions of the room and there was mold in the shower. We did have great service in the restaurant, but the lady at the front desk when we arrived was incredibly rude and unprofessional. Very dismissive of us (we arrived early due to our flight) and was not helpful with regards to helping store luggage or offer any recommendations of what to do until our room was ready. We did end up getting our luggage stored but with no help from her. The gentleman that actually checked us in was quite friendly however. Overall it was a poor experience and well inexpensive, I wouldn't recommend it.

    2
    « Bad house keeping »

    Humidity smell- 4 person 2 towel every day. Windows cant opening etc Far to south beach 38$ nightly parking Climate is bad- too cold - cant changing the heat Nice placement to find No market arround Acess fee area

    5
    « Birthday Celebration »

    We got in super early and was really appreciative that we were able to check in early, it really made the beginning of our vacation run smoothly. The reception area was clean and pleasant, The pool area very relaxing, and having the beach a few steps away made it even more perfect. Would definitely stay here again!

    1
    « Disgusting hotel! Do not stay here! »

    After reading the mixed reviews, my husband and I still decided to stay at the Best Western Atlantic Beach Resort with our children. We thought the price was reasonable, and we could live with the furnishings needed a little updating, but we were not prepared for what we found! When we first entered the room, the overwhelming smell of antiseptic greeted us. The carpet was filthy, torn, and badly stained. The couch was worse! We tried to turn the cushions over to find a "clean" side--we couldn't. Upon pulling out the sleeper sofa (intended for our children) we found food, dirty tissues, and no sheets, just a stained mattress. After contacting the front desk manager he agreed to send up a roll away bed for the kids. The manager refused to come and look at the room himself and told us that housekeeping would take care of it. He also refused to refund our money if we left. After returning back to the room, we found bugs crawling all over the nightstand and headboard of the bed, along with mold on the headboard. The balcony of the room had doors that did not lock and were covered in trash. We were also concerned with security because they have a permanent sign in the lobby warning guests to not order food from the flyers found in the room because they were a scam. While we were there a short period of time, two flyers were pushed under our door advertising for food establishments. We decided that we could not stay here and made the decision to leave. The manager did eventually refund our money after we told him about the bugs in our room. We are in shock that Best Western and a health inspector can allow this hotel to remain in business! This is the first time we've ever had to leave a hotel and try to make others arrangements. Do not stay here!

    1
    « LOUD!!! »

    We still have been here 2 nights, we have 4 more to go and we are already ready to leave. The guests are extremely loud at all hours so we have gotten no sleep at all. On stop of that the staff is also very loud, going up and down the hallways singing, slamming doors etc. The heat does not work in our room at all. After 10 minutes in the dirty hair filled shower the water was to my ankles. Also the parking is $35 a night which is ridiculous, on top the that there are only a limited amount of space to park because they have multiple trailers with jet skis taking up a large space. So if all the spaces are taken you have to wait to park. Lastly, the whole hotel has a very strong smell of cleaning supplies enough to give you a head ache, yet our room was dirty?! We normally stay at best western when we travel every 6 months but after this never again!!! Spend the couple extra dollars and stay elsewhere. NOT HERE YOU WILL REGRET IT!!!

  • 2
    « Not Impressed What So Ever. »

    We arrived to find out there was a $200 dollar hold and $35 dollars a night for parking, which I booked through priceline and compare prices to this site and did not see that stated anywhere. The parking was taken both nights I was there and I had to pay $40 a night else where down the street. I tried to use the bathroom on the main floor and every toilet had bowel movements in it. I told management and he said the ladies guest are complaining about the restroom, so therefore I did not eat or drink one thing in the entire hotel. I watched two days of the pool not get cleaned. I was just not impressed, my room had a cigarette burn hole in the chair and someone put out a cigarette on the wall and it was not all that clean. There were ants in my bed. Just not too much good to say..

    4
    « Thank you for a Great Stay »

    Very happy with our room ,had a balcony to the ocean view. We loved it, thank you. We had room service breakfast and it was very delicious. Housekeeping was great, loved the way they cleaned our room.

    5
    « Very Happy »

    We were concerned by the number of negative reviews we read about this hotel however we found them to be totally unwarranted. The hotel was clean,,our room was ready before the check in time and was very nice. The restaurant (we had breakfast) was efficiently run with the quality of the food good. I would definitely stay there again.

    2
    « Hotel needs to be updated »

    Hotel decor is very out-dated. Room temperature was extremely hot and damp. Beds are full - need to be upgraded to queens. Location was the best part of this hotel. No Jacuzzi - pool is small. Breakfast buffet is pricey and not very tasty.

    5
    « Best Western is Great »

    Excellent value, service, cleanliness, and care! We loved our stay! The hotel has a great feel it. There are places to sit and relax in the lobby and it is decorated very nicely. The rooms are very nice! You have to go a few steps and there is a pool and boardwalk. The ocean can be seen from the windows. My husband and I loved our stay! We highly recommend this fine hotel!

    5
    « Confused were to stay, so I did a Pre-write up »

    Dear Readers, This is a Pre-write up, before even going to the Hotel. Make a long story short, we are planning to go to Florida for a week, two days in Miami and 4 other cities. Moving on, I want to say how hard it was/is to choose a Hotel, because of the reviews. Though they were helpful, made it that much harder to pick. So I decided to call the Hotel and speak with someone. I happen to get the GM(Barbara), very nice, very honest and strait forward talker. My opinion, those who are or was in the hospitality industry, like I was are, I feel are, Critics. We know it all and what is expected. So my suggestion, if you are not sure about a place, call the Hotel and ask to speak with someone, see if that helps in your decision making, to stay or not. Thanks Barbara I think I will stay for two nights, not just one @ Best Western Atlantic Beach Resort. Will keep you Hotel seekers posted on my stay for the Post-write up. Jack

    4
    « Miami Vacation »

    The Hotel has reasonable rates with a restaurant onsite swimming pool and easy access to the beach. It also has a fitness center and a laundry room. Also the 150 Metro bus to the airport stops and picks up one block from the hotel with a cost of $2.65 each way

    3
    « Overall is good. »

    Food at Aqua Restaurant is quite nice. Made-to-order omelette is my favourite for breakfast. However, there is not much range. The location is right at the middle beach, easy to access. 30 minutes away from city centre (Lincoln Road) by walking. The beach is very nice.

    5
    « Best Hotel »

    After reading all the reviews I was scared that this hotel was not like the pictures shown. But I would have to say I had a good experience. The staff was very helpful and friendly .One staff helped bringing are luggage to the room. The only down side was that are flight was early and so we had to wait until 4 to check in and they cleaned are rooms at 3-4 pm every night so it was difficult to get ready for dinner.My family and i had a room that was off to the side so we didn't have a ocean view but it was fine since it was a good walking distance anyways. I would recommend everyone to stay here. I would stay at this hotel again if I'm traveling to Miami.

    2
    « Miami Beach's Faulty Towers »

    his was by far and away my worst ever Best western experience. The front desk staff lacked professionalism and someone should train them to smile. I had to book in twice as the trainee didn't note that l booked in early before leaving to do some work, how a trainee is left on his own is strange, he had to go and find someone to help him twice. I reported that the toilet seat was broken (twice) and nothing was done over five days. I am used to free breakfasts at Best Western's and find this to be one of the attractions of using the chain, this can be seen by the fact that l am a diamond member, l did ask a lady at the desk about this but she was unable to advise why we didn't receive this while others did. The internet continually dropped out and the business centre is run on windows XP which made it impossible to connect to websites and attend to work or future bookings. Added to this there were small things that were disappointing - no guest directory in the room, after being out all day and twice when returning to our room at 4.00 pm it had not been cleaned so as we tried to shower and dress to go out for dinner we had staff wanting to clean the room. To top this off we went to the pool side bar for a drink before dinner and waited 8 minutes - yes 8 minutes while the barman carried out a general conversation with another couple, in that time he didn't pour one drink, great service.

  • 1
    « Horrible stay at Best Western Atlantic Beach »

    Rooms are hot as an oven as the owner/management will not upgrade and units are old and not able to cool the ocean front rooms due to the sun shining on the windows. Rooms do not cool down and it is miserable to sleep. Internet does not work on side rooms. Staff is rude. Housekeeping is poor.

    1
    « Terrible Resort »

    I book 2 ocean front rooms. Outside the room there is a vendor machine and 1 ice maker. Both machine's engine are so noisy, special the ice maker which fall the ice in every half hour. The bomb expansion sounds and customers bought drink sounds made us waked up at night time. We compliant to the front desk and they said that its are normal, we could not exchange the rooms. After the trip I complained with Resort manager, she said if I book the resort again, email to her and she will arrange some quiet room to me.

    3
    « Did not meet my Expectations! »

    Room was outdated but clean. Parking in hotel garage overpriced. Restaurant food was tasty but over priced and you are expected to pay a tip even if you do not eat within the restaurant. I was scam out of $30 by food vendor soliciting bussiness. Flyers were pushed under my room door each night. I doubt if I would patronize this Best Western on my next visit to Miami Beach.

    3
    « Overnight Stay »

    the good: Awesome location, right on the beach. on site restaurant, full buffet breakfast $15.00 quiet room basic functioning in room equipment, clean the bad: not enough blankets for price, would expect better coffee in room... parking very expensive ($35) and VERY tight (we have a mini van) when we arrived at 2am ! nobody at front desk, doors open (hello security) took him a few minutes to help us the hotel has a pool/fitness, view on beach... no opinion on any of that since we did not use any of the facilities. Would I recommend to a friend, I guess so, because location is really fantastic. night clerk, not very professional but on site breakfast, employees, very courteous and professional.

    2
    « Such a disappointment »

    Having stayed at Best Western hotels before, my family of 4 anticipated a nice, comfortable stay at a nice facility. Not what we got. The room was old looking, outdated, sad. We were told we reserved an Oceanview room but we got a view of the lobby roof instead. There was a balcony with no chairs and lots of ants. The bathroom wasn't in great shape and had rusty looking gunk on the bottom of the door frame. The staff wasn't especially friendly. We walked by several staff who never acknowledged us. The one exception to this was the concierge (who notified us our card key was linked to a room different than what we were told) and was able to recommend a great local restaurant. There was no direct access to the $32 a night parking garage in the back. They offered wifi but the connection was terrible. We initially had 4 nights booked here but left after one. One night was enough for us to go and honestly, we wanted to leave almost immediately. For what this particular hotel charges, it leaves much to be desired.

    2
    « one night in South Beach »

    My room did not have hot water, when I told the front desk their response was 'no one else complained about it' and then the attendant disregarded me. I have been at this hotel 3 times and I was very upset by the response. Not Happy with this hotel now

    4
    « After checked out, you still can get the access card to use pool, access to beach, storage you laggage. »

    It is very convenient to parking your car in public parking only USD$8/day within walking distance. It is very good location to walk to Lincoln road mall. The staff is very friendly and helpful. It is very safe to access to beach.

    3
    « Good Stay at the Beachfront »

    Hotel is conveniently located very near to beach which is at an advantage for beachgoers. Pricing is decent not too expensive. Hotel was neat and clean. The room we opted for had a great ocean view which added to the pleasant stay we had at Miami. The only problem we faced was during check in. I understand the room was not ready as we were before time. It was a long wait and I would have appreciate if they had expedited the process after the checkout of previous guest at 12. We got the room at 3PM. Overall the stay was fine and checkout was hassle free.

    5
    « CLEAN CLEAN CLEAN !! »

    Very Clean Hotel with friendly staff !! great Beach access, Ocean Front room was well worth it !! Fantastic Breakfast right at the hotel, with the Best Omelette maker in the US !! Not to far from all the shops and patios on Collins Ave...Went to see a Raptors vs Miami Heat game, 15 min in a Cab and we were there....Go Raps Go !!

    4
    « Very good for the price we paid »

    this one I got for roughly 160$ per night for a beach front room and we stayed for 2 nights. for this price, I believe, this was very good deal. great thing is that they allow their pool towels to beach so no need to worry about carrying a beach towel and there is direct access to beach from the hotel... not sure about the restaurant in the hotel as there were plenty of options to try outside...! on the negative side, there is no parking lot but there is government parking with in 5 mins of walk which charges 8$ per day. not to mention, wi-fi signal in room was very week and there was no signal from the carrier also... :(

  • 3
    « Hotel experience »

    Unfortunately the initial check in and greet was terrible. Alejandro at front desk was very Rude. Make sure you call and confirm reservations even if and when you use a travel site. We reserved an ocean view snd got the garage and trash view. Room was basic.

    5
    « Top Floor, Oceanfront Room, Balcony, Miami Beach, Awesome!! »

    We stayed at this hotel for 2 nights before we left on our cruise from the Port of Miami. This hotel was an excellent choice! It's right on the beach. We booked on their website and asked for a higher up floor and oceanfront room since we were celebrating our anniversary. Even though they couldn't guarantee it, they gave us the top floor (a/k/a the penthouse floor), oceanfront room. The view was amazing as you can see in our pictures. We loved our balcony! We had the breakfast buffet, which the food was good. We lounged by the pool and had great umbrella drinks from the pool bar. In the pool area they had a life size chess game and Connect 4 game. The kids seemed to enjoy playing those. There's a boardwalk behind the hotel that you can walk on. It runs between the hotels and the beach. It goes for miles up and down Miami Beach. We enjoyed walking on it. Lots of people jogged and biked on it. We also came across a few people selling coconuts and fruits on the boardwalk too. The beach was beautiful. We went in April and it was windy and, to this Florida girl, the water was still cold. Thankfully, I brought a jacket and wore that most of the time. The staff at the hotel were always pleasant and very helpful. The room had the standard stuff, free wi-fi, coffee maker, tv, alarm clock, safe, little fridge in the closet, king size bed. The bathroom items they supplied were shampoo, body wash, lotion, disposable razors, shaving cream, shower caps, soaps, disposable toothbrushes and toothpaste. We arrived and checked in late and were tired so we picked up dinner at the Subway restaurant which is across the street from the hotel, on the bottom floor of another hotel. This was our first time in Miami Beach. The cons are: the area is very busy with cars and buses and people, as with all of Miami Beach. We drove our car there. We found the drivers in the area to be impatient. The hotel gave us two options for parking. We could park in a parking garage about a block away and pay $32.00 a night (that's the garage's hotel discount) or we could walk across a busy road and also across a waterway to park for $8.00 a night. We chose the garage for $32.00 a night. The garage charges you every time you leave so if you keep entering and exiting, it can get expensive. We chose to just leave our car in the garage for our two nights there. I'll post a pic of the garage fees. If we were there longer, we may have taken the bus that goes up and down the beach. There's a hop on-hop off double decker bus that you can take also for a fee. We only had one full day there so we just walked around. There's restaurants in the hotels, including a Carrabba's Italian restaurant that is a few blocks away. A few blocks away is a liquor store also. It's not that cheap though. The port is not far from the hotel so when you're on the beach, you can see the cruise ships heading out into the Atlantic Ocean on their voyages around 4:30-5:00 in the evenings. Our check out was quick and easy and when we checked out, we drove to the port and left our car at the port while we were on our cruise. I didn't see it listed anywhere when we made the reservation, but the hotel also charges a security deposit to your credit card when you check in and releases it shortly after you check out. I don't remember the amount but I believe it was around $100.00-$200.00. Ask them about it. Overall, we had a great experience and would definitely stay at the hotel again!

    4
    « Ocens front..good price »

    Folks...this isn't a luxury hotel...and it's not a dump either...what it is , is a national flagged ocean front older full service hotel...if you need the free breakfast if you got to see your car 24 7...this isn't for you...if you want a relatively value priced beach hotel just outside of South beach...come on down. Here's what you get...a small room by today's standards (come on remember it's an older property)...yes the a/c is a bit clunky...but it works.. yes the bathroom is small...however the room was clean (no I didn't do a black light test) ...the bed was adequate...the staff was friendly...the parking was minimal in size and number and is $32 a night...the pool is small but nice...oh yeah and the beach is 20 yards from the pool. Overall this is a good value for your hard earned dollar.

    4
    « Value Stop Over »

    We stayed here for 1 night prior to a cruise holiday and enjoyed the stay which was comfortable and convenient for us. The room was a good size and the hotel is situated well. The staff were helpful and with the beach so close it was nice to venture out. Would stay again.

    4
    « Miami Beach stopover »

    My wife an I used this hotel as a stop-over before flying back to the UK from Miami Intl. Hotel is conveniently located being less than a half hour from the airport even in rush hour. We had a king Ocean view room and the view was fantastic, the room decor and fixtures were a bit dated and although all the important areas bed and bathroom were very clean and well presented a good dusting hadn't been done in a while..

    3
    « Better Service for the Money »

    My stay was not the greatest. Due to the amount of money this property charges... it should have been a lot better. The keys kept deactivating on their own. There was lots of noise on my floor in which I was asked to be moved. It was terrible.

    3
    « Good for the price »

    The negative:The Rooms were not so great. Our room carpet was all torn. I could hear everything from the room next door. The positive-the service was good and the beach access was great. So average rating.

    4
    « Do NOT overlook this BW »

    Safe area, parking options, friendliest BW staff, great beach area, beautiful ground and definitely family friendly all around. Looking forward to the new and improved outdoor bar area on our next visit.

    3
    « One night only. »

    We have stayed at a few different Best Western properties before and we signed up for their rewards program. Every property is different. This one does not offer free breakfast. I started to read some of the reviews after we booked the room and they were not great but we were only literally staying here for one night. When you first drive up to the hotel it was really busy and I did not know what to expect. The hotel lobby was big and a bit impressive with so many people walking around, very diverse clientele. Checking in was pretty easy and quick. Once we got out key cards we went directly to the elevator to go to our room. It's obvious that this property is very busy, if you think about the amount of people that churn through this place, it really wasn't that bad. The hallways were clean with decent carpets. If you look too hard you will of course see flaws. Our room had 2 full beds. I found the little refrigerator and safe ($2.00 safe charge used or not), hair dryer and iron inside the closet. We did not get a room by the beach but on our balcony we can see the beach. They do have a small pool and pool bar which was meh. Their gym was pretty small but usable. They offer parking but it's very limited. They charge about $32.00 a day. They don't have that many spots. Make sure you confirm that there is really still parking available (no refunds). Just because you pay for parking it is not guaranteed that you will get a spot. There is street parking and other parking garages around but when we went looking they were filled and it was about $40 a day. The beach traffic was annoying because there was so much of it so maneuvering around was frustrating. We were told that there was a Public Parking Garage which was located in ?New York City? lingo about 3 blocks away for a whopping $8.00 a day and that's where we parked. All in all our one night stay at this budget hotel turned out to be OK. I found it sort of funny that menus and flyers were thrown into our room under the door a few times and we were only staying for one night can you imagine the collection we could have gotten if we stayed longer. We had a good experience, plus found a few new potential cheap eats places

    4
    « Girlfriends weekend »

    I have read a lot of reviews that were not very flattering. I was pleasantly surprised by how nice it was. This is nice modest budget friendly beach front resort. Other than the terrible hallway carpet and the tiny pool area it was really nice. The lobby area is nouveau chic and rooms are spacious and nicely decorated.

  • 4
    « OCEANVIEW »

    There are lots of negative views here..I will give you my experience..! Check in time is definitely 4pm..We arrived early and killed some time at the pool..Our room was clean..had a small fridge..coffee machine and a safe (For which we did not pay extra)..With a glimps of an ocean view..It was a side unit..Everything in the room worked well..TV..Remote..Hair dryer..full size ironing board and Iron..Plenty of hot water..with a descent shower head and enough water pressure..A/C noise was limited..These are points I look for..!! I did not like the Aqua restaurant at all..It flourishes for breakfast at $16. per person..But the quality of the dinner meal is a wast of money.. I booked this hotel through a 3rd party and did not qualify for any discounts like AAA or AArp..I paid more per night than what I should have If booked directly ..Wifi worked great..Uber is very active in the area..From the hotel to the airport is was round $10. Do Not Take A Cab..that will cost you $40+ so be aware..I have plenty more to say..but there is a limit on the characters...

    3
    « Get an Ocean Front. »

    Highly recommend an ocean front room. We would have gone crazy in any other room. This is a good to avarage choice if your on a budget. Its a close walk to the Fountainblu hotel. The beach is amazing. I had the worst margarita at the best western pool side bar.

    1
    « Worst place I've ever stayed »

    The room was damp and dirty. There was a vent on the ceiling in the hallway that dripped continuously. The carpet was stained and soaked. Bathroom needed new everything. The pool area wasn't bad. It was a nice place to sit and have lunch. The boardwalk to the beach is conveniently located.

    2
    « Customer service very bad... »

    Stayed here for couple of nights in March. Confirmation was saying $228 but they charged us $232... not big deal. We asked what for is it and were told for the safe in the room. Fair play but there was no safe in the room. So we went to the reception and were told we can leave our valuables in there... ??? Oferred another room to change..., so went to have a look and decided to stay in previous room but reception checked somebody else in already..??? Girlfriend tried to speak to manager and he was not interested...told reception staff to sort it out. Charged $50 per night extra in case we cook in the room or bring pets... it took almost a months for money to come back to my account. By the way they offer shuttle bus for $35 for a couple and about 5 meters to the right from the hotel there is a pubic bus for about $4...

    4
    « Wonderful location »

    Chose this hotel randomly on line and so glad we did. Yes the building is older and perhaps the guest room isn't trendy, but the rooms are very clean, the staff, from housekeeping, front desk and food & beverage are friendly and welcoming. All were a pleasure to interact with. Had booked an ocean front view and that's exactly what we got. So wonderful to be greeted by that view each day. The breakfast buffet (which isn't included) was fantastic. Beach & boardwalk are right behind the property. Many dining and entertainment options available nearby or easily accessible by transit. Definitely would return. Only regret was that our 3 night stay was far too short.

    5
    « Smart Option »

    Had a one night stay at the Best Western Atlantic Miami Beach. Was greeted by the receptionist who was very friendly and accommodating. Great room detailed cleaned with lot of amenities, Housekeeping Staff surprised us with towels decoration and complementary water & fresh fruits. Don't expect a luxury Hotel, It may needs some renovation but it is perfectly located, clean, affordable and with very helpful and friendly staff Great Job!

    4
    « Nice and clean hotel »

    Very nice hotel, clean and peaceful. We got a beautiful room on the 12th floor with great ocean view. Parking is not easy but anyway we parked to hotels parking place, it cost 30 dollars. Location quite good and small shops (to buy snacks and drinks) are near.

    5
    « Hidden gem on Miami Beach »

    Over the years, we've gone many times to Miami Beach, often staying in the South Beach area. However, prices have been skyrocketing for the last several years and it's difficult to find a beachfront hotel for anything less than $300 a night. Friends of ours stayed at the BW Atlantic Beach Resort last year and we were very impressed with the place, so this year, we booked in there, staying for 4 nights for less than $200 a night (tax included!). We stayed in a beautiful corner room with a panoramic view and wraparound balcony and couldn't imagine staying anywhere so close to the beach with such a lovely view. The staff is very friendly and knowledgeable. The place is older, but well-maintained and comfortable. Getting to the beach is very simple and their pool area is very nice (although we opted to go to the beach instead). There are some very good dining options in the area, and taking the bus to other parts of Miami Beach is very fast and easy. If you're a snob and crave an "address", then by all means pay your $600 a night and stay elsewhere, but for good value, this Best Western is hard to beat!

    2
    « Not place to stay »

    Well , I have been forced to stay here - it's awful . Hotel staff tried to do their best - but .... It's stinky , contingent of people who stay here is kind of questionable so management can t do anything about it :(

    5
    « Good Option »

    Good option if you want to stay in Miami Beach. Clean and confortable beds, lot of amenities, Great breakfast. Direct access to the Beach, Walking distance to South Beach, Restaurants and Malls.Friendly and professional Staff Only cons is parking is not include, but we understand Miami is a big city.

  • 3
    « Good Beach Location. Nice Staff »

    Stayed 3 nights just after Easter. Received nice welcome from reception. Given a room with side sea view on floor 8. Nice view and balcony, but the room had seen better days and, like the rest of the hotel, could use a bit of TLC. For example, lock on balcony doors was broken, carpet stained. We could easily ignore these, but the big problem was with the air conditioning. It was uncontrollable: either on or off. Temperature could not be changed from the setting of around 67F. So the choice was between being warm and humid, or uncomfortably cold. It was no pleasure to sit in the room. After the first night of 3, we asked for blankets, which were willingly provided. The hotel has a large lively lobby, with a restaurant, and a bar upstairs, which lacked nice ambiance. The sound insulation was not brilliant. Most noise came from other guests talking or running in the corridor. A few notices asking guests to be quiet strategically placed in the lifts and corridors might be useful. No guest information folder in room. Housekeeping servicing of room was a bit erratic in terms of towels, bath mats , face cloths supplied. Good points were the availability of a safe, superb coffee provided in the room, extremely rapid response from the maintenance staff, and helpful concierge and reception. Masses of storage for clothes. Excellent wi-fi. The hotel has direct access to the boardwalk, and there is a good bus service to South Beach from a block away. Breakfast opportunities other than in the hotel are few, but there is a useful bakery/convenience store across the street. A few nice restaurants within a few blocks. Concierge will arrange taxis and shuttle to airport or port. Enjoyed the location, but would have enjoyed it more if the room had been more comfortable.

    5
    « What a PLACE!! »

    This was my first time to visit Miami Beach and I can say that this was a great decision to stay at the BW Atlantic Beach. We only had one of our kids traveling with us and she had a wonderful time on the beach! The only thing I wish was different is the parking! Lots of cars in a small area.

    3
    « Meh.... »

    This is an OK hotel. Don't expect any kind of luxuries here. I only stayed the night here because my friend was here and had an extra bed. The bed was comfortable but that's about it. The staff at the desk were very helpful and friendly. This place needs a serious remodel and there was some kind of issue with the pool. I'm not a pool man but it smelled funny. Quickly showered that off.

    2
    « Expensive for bad rooms »

    If you have dust allergies stay away from this hotel. Have carpet everywhere, I left a pen fall near the bed, I had to remove a mobile and almost died of disgust.. I think that part should never have been cleaned. They do not offer beach service, so if you want a beach chair you will have to pay 25 dollars for EACH one per day!!! The hotel price, the accomodation and the lack of beach service not worth, you don't have free parking also, so be aware of this place, I went with my family and we will not be back.

    5
    « Another great stay »

    What can I say...another (my 4th) great stay in this hotel. within budget, well looked after, great room, great views, good location. Check in was quick, the room on the top floor with a sea view was excellent, breakfast I thought compared to others was a little bit expensive but the hotel outweighed any issues. clean tidy and great staff.

    2
    « My last stay at this resort. »

    My room at this BW was poorly maintained. The carpet was dirty, the bathroom showed signs of moisture problems. The air cond thermostate was broken so the air cond ran non-stop. I reported the issue to the front counter and they said, yea our rooms are pretty sad. If you feel that a 220.00 a night room and 42.00 parking per night is ghetto then the joke is on me I suppose. This was a splurge for my income.

    3
    « needs updates »

    location and service great! everything else needs updating! with new carpet, better h/v system, updated pool bar, this place would be 5 stars! bathrooms were nice but carpet is musty and a/c was noisy and out of date, patio door lock not working

    4
    « Miami Beach »

    We booked 2 rooms in this hotel for a party of 6. Some of us arrived from Ft. Lauderdale airport and from Miami airport. Easy commute from either airport. It had a clean and spacious lobby, clean rooms with ocean views, on site restaurant and located on the boardwalk at mid-beach. We were walking distance from several restaurants and shops and we were able to catch a city bus close by and travel the short distance to south beach and the art deco area. We were also close to the cruise terminal and the hotel staff helped arrange the transportation for the six of us to the port.

    3
    « make sure you book carefully »

    this place would be nice if you had a balcony and had a room on the beach side. our room was on the street side, window barely opened and no view... customer service was average and check in is at 4pm... the room was clean and tidy but i would not stay again...

    1
    « Nothing at this hotel worked. It did not work for us. »

    My wife and I stayed at this hotel for two days and the end of a cruise and were extremely disappointed. Checking in was arduous as the desk staff were painfully slow. Our "upgraded" room (our "standard" room was not ready) was spacious as was our balcony with a partial view of the beach. This was largely because there was only one badly weathered plastic chair on the balcony and only one chair in the room along with two double beds, a table, and a badly scarred dresser. The safe did not work, nor did the TV. The AC could not be adjusted and had two working controls -- on and off. The room had definitely seen better days. Fortunately the toilet and shower worked, although the toilet tap leaked. The halls were noisy, smelly and littered, and all of the dispensing machines in the building were "out of order, sorry for the inconvenience". The elevators were as painfully slow as were the front desk personnel. The pool area was also a sparsely furnished hot concrete expanse with no natural foliage or shade. The pool bar was hot and had little to offer, and there was no bar service in the hotel until after 6 pm when the pool, bar closed and moved inside. On the upside, the hotel backed on to the Miami Beach boardwalk and provided towels, beach chairs, and umbrellas. As well the in-house Aqua Restaurant did provide an excellent buffet breakfast -- for a price (most Best Westerns we have stayed at provide breakfast as part of the room rate). There is very little indeed to recommend this hotel, especially with so many finer ones close by.

  • 3
    « May not be your Vibe! »

    BW Atlantic Beach is an older hotel, but the Lobby is very nice. Rooms are older decor with mismatched upgrades and not great maintenance. Location on the beach is very good. Beachfront rooms have beautiful view. It's a South Beach vibe; not great for families, more for college, 20/30 somethings. Surrounding area is tight with condos, fancy hotels, expensive cafe's, and restaurants but not a lot to do directly by hotel, except the beach/boardwalk. Traffic is very busy on Collins Ave. in front of hotel. Driving/Parking difficult

    5
    « Great Experience »

    The staff was extremely helpful, Hotel is very clean and rooms are spacious. Nice area in Collins Ave with direct exit to the beach. First time in Best Western and to be honest this property has far exceeded my expectations Overall we had a great experience

    5
    « Well Done. »

    We recently enjoyed a great experience at the BW Miami Beach. Friendly staff, great location. Fernando was very helpful with transfers and luggage. Angel and Panoma made check-in & out a breeze - very courteous.

    2
    « Not very clean, poorly maintained and poor service. »

    Don't stay here. It is a poorly maintained hotel with an unfriendly staff. We were actually greeted with the word "You are too early, check in is not until 4pm". The electrical equipment is so poorly maintained that I am planning to report the hotel to the fire department. Many lights don't work and most of the plug outlets are so worn that appliances won't stay in the sockets. The only coffee available is from vending machines that don't work. The restrooms in the lobby were filthy and out of supplies. The hallway carpets weren't cleaned once during our stay and there was a massive stain on the carpet outside of our room. The owners of this hotel just don't care about it any more so you should just stay someplace else.

    3
    « Great 3 Star Oceanfront boardwalk for the price »

    This is a great Oceanfront hotel. It is high at 41st st but the boardwalk makes up for it. Pros: + Oceanfront + Boardwalk + Breakfast buffet (charge) + King Suite is two full rooms and 2 baths + Nice Lobby + No crowding at pool or chair shortage + Good value. Its hard to find a room at this price in SoBe + good wifi + guest laundry Cons - a bit aged when you get off of lobby - a bit aged in the room (90s beachwood) - have to let hot water run a few minutes for it to show up - parking This is not a new construction suburban Best Western with free parking and breakfast so don't expect it. If you have not been to SoBe, the old hotels on the ocean are getting converted to $500 per night rooms. This is a decent older hotel with a facelifted lobby and great value for $200ish. I looked down the street at the Mariott Courtyard. Much nicer pool, restaurant, lobby, and hot tub. I looked up the street at Four Points Sheraton. Not as nice as the Marriott but nicer pool, lobby, and restaurant. I would go for either of those two next time. Days Inn a couple of blocks up is about the same quality. I parked over the 41st street bridge overnight (the hotel is on 41st). Street parking is free from 6pm-8am and you can prepay up to 4 hours at $1 per hour so you are good until 12. Keep your ticket and you can top up your plate just by walking over the bridge for another 4 hours. I also did two one way rentals to/from Avis on 23rd st so I only needed 2 nights of parking.

    3
    « Good for price »

    The hotel needs to be updated, it's just outdated, but it has clean sheets, towels and it's on the ocean! Make sure to get a balcony with ocean view. We went with two children (3 & 5) and it was perfect. We went to Miami to be on the beach and be in the sun, not in the hotel, so we were willing to save some money and stay here. It was not luxurious, but it was decent and the money we saved allowed us to eat more meals out, etc.

    3
    « Ok for short stay »

    Good staff. Perfect location, steps from the beach. Old building and aminities. Pool ok but very small. Room ok but needs to be renovate. Very noisy. I don't recommend this hotel for a couple. Expensive.

    4
    « Exceed my expectations after reading reviews »

    First of all this building is of an age when building standards were a lot diffent than today, we stayed twice- 3 days before our cruise and 5 days after. We had a balcony on the 9th floor ocean front, overlooking the pool. For the age of the building I expected things to be a bit worn --no so---the room was VERY CLEAN, no stains on carpet, no odd odours, the bed was fantastic. Housekeeping does a very good clean up evey. day The chek-in personnel were VERY accomidating , If we were planning to return to Miami I am sure we would stay here.

    5
    « The Best Best Western in Miami »

    We repeatedly have made this hotel our vacation destination as we travel to Miami. The Best Western Atlantic Beach Resort has become our "home hotel" for all such bookings. They offer excellent customer service from front desk that makes sure all details are tended to, generously offers upgrades if available and repeatedly goes the extra mile to ensure we as guests are well tended to, to housekeeping, transportation, restaurant, and concierge services. This hotel not only met, but exceeded my expectations. The staff were much more helpful than any other Miami area hotels and I have stayed at many. I recommend a look if you are planning a trip to this area. This hotel is comprised of genuinely nice and caring staff and management. You won't be disappointed with your stay! Stayed March 2016, traveled as family.

    2
    « Feeling Deceived! Make sure what they consider Ocean View »

    I booked a balcony with an ocean view. When we got to the room the view was the motel next door, but if you leaned out over the balcony you could see a sliver of the ocean. I complained and they moved us to a higher room with a plate glass window that over looked the air conditioning units on another motel, but from the side of the building you could see a little bit of the Ocean. What I expect of an Ocean View is not what they refer to an Ocean View.

  • 2
    « Avoid staying at this property »

    The hotel is overpriced and poorly managed. Parking which is $32.00 plus is self parking around corner underground. A charge is posted on bill for safe in room whether it is used or not! Room lacked tissues and toilet set was coming apart. Noise in adjacent room was not properly attended to after requested to tell occupants to stop at 2 AM!!

    5
    « what a great, convenient oceanfront location »

    having stayed here approximately 40 times over the recent decade, we can state that the location is optimal, the beach/pool/view are perfect, and the staff tries to be helpful & succeeds. We get an oceanfront room whose terrace makes one feel like you're on a cruise with nothing but sky & sea.

    4
    « Great Stay! »

    It was a good stay. The pictures don't even compare to how good the place looks in person. Great service, my room had the best beach view was amazing, the staff was nice and the breakfast in the morning was bomb! Lol. I recommend anyone to stay here.

    4
    « Good find! »

    We needed a new place to stay for Miami boat show because the hotel we booked was terrible. Most places were full or only had a really expensive rate like $600! We pulled into Best Western and I talked to Veletta at the desk. She made our day! She got us a room with balcony and ocean view and early check in! At a great rate. Awesome. The interior was not fancy, but clean and comfortable. The staff was very friendly and helpful! All you can eat breakfast for under $20 was a really nice on site bonus. We will definitely stay there again .

    3
    « Parking »

    NO PARKING , NO VALET, must park blocks away, tight check in parking, stressful - then no parking - loud hallways Lobby itself is nice, pool and beach very nice with very long boardwalk . are room nice with great ocean view, worth the extra cost.

    4
    « Another three weeks at this hotel (December 2015) »

    We were blessed again with very pleasant stay at Best Western and very good weather. What made our every stay there - is people working there!! It was a real pleasure to deal with the staff at the Reception desk, consierge, cleanning, and management. They all are warm, considerate, and helpful. Special thanks to Lucy, Katiana, Juan, Veronica, Angel, and Barbara Romano. We already looking forward for next stay planned for December 2016!!

    4
    « Very nice COZY hotel »

    Just left after spending over 2 weeks in the hotel. The rooms were nice, not fancy but adaquate. The bed was comfortable , the pillows were not ! They actually were quite strange , they had a bunch of small pillows , no standard or queen size . The rooms and hallways have an odd smell a very flowery cleaner that if you are at all allergic it can be a problemm . There were a few problems checking in , room had to be changed a few times but in the end had a nice room with a king size bed . The staff were very nice and try very hard to handle any situation that came up . Specifically Angel and Julio, both were very accomadating and Angel was very available. The location is very convienient , easy to get a taxi buses right outside.. The boardwalk and beach are lovely , he pool deck is nice , however the pool is small and there are not enough lounge chairs on the deck. But all in all I very much enjoyed my stay and would definitely go back!

    2
    « not what I was expecting »

    For the price per night at this hotel, approx. $350.00, it was HORRIBLE. We were given a suite on the 4th floor, which is actually the 2nd. View of a glass wall, slight view of ocean. No hot water, hairdryer started smoking, setting of smoke alarm, musty smelling. The only bright spot was the WONDERFUL bartender in the "4th" floor bar, Ray.

    5
    « Very nice stay »

    Great overall stay, the room was comfortable and clean, we had an amazing ocean view Perfect location,the hotel itself is directly on the beach Entire staff was very friendly, felt very welcomed there I would stay there again

    3
    « So-So Experience »

    Hotel claims it is AAA Four Diamond, but it didn't feel or look like it. Room was infested with fruit flies. Housekeeping staff was responsive. They sprayed the room and re-did the linen on the bed. However, it didn't resolve the issue completely. We still observed flies the entire weekend. Another guest had ants in the bathroom while we were there.

  • 1
    « filthy, tired building. »

    Travelling with 3 children and my wife we were first given a room on the ground floor that was next to the service elevator, the ice machine, the Coke machine, the fast slamming back entrance and the maintenance room. we were un able to sleep for two nights and then requested to move rooms. The upgraded room gave us a great view of the exhaust fans on the adjacent roof as well as the ladies underwear that had been discarded and was displayed on the outside of the glass( that couldn't be opened anyway. Our son was on a foldout bed that was broken and held together with plastic shopping bags. when I pointed this out to the Manager, he informed me that this was the best one that they had. The position is good and it is a real shame that it is obvious to see that no money has been spent on the rooms for a long time. there was mould in the bathrooms and the rooms were tired. Having 5 people in a room with windows that don't open is poor. I will not be using our Booking Agent ever again.

    4
    « Great Veiws »

    Small Rooms, but very clean and a great staff. Angel the MOD worked out some issues, but a young latina with beautiful skin and curly hair just can smile away any of your problems. The Veiw of the ocean was wonderful, location to the beach was a stones throw away. Parking was difficult but manageable. Breakfast was very pricey though

    5
    « Best Western Atlantic »

    Our stay at the Best Western Atlantic Beach Miami was a great overall experience, we truly enjoyed. The location was great and staff was nice and helpful. impeccable clean rooms. I would recommend this hotel to all my friends and would certainly come back in the future

    4
    « Good Stay »

    We enjoyed our stay at the hotel. The good point is the closed beach, the nice ocean view and the breakfast. There is no parking, only a few places are available near the hotel. you'll have to park/pay your car 3 blocks away

    3
    « Good location, solid room »

    Spacious and clean room in a hotel directly at Collins avenue. A little bit of refurbishing is needed in the room, but it is really all about to be close to the beach. The poolside could use some "lift-up".

    3
    « Hotel good, surroundings not so good »

    The hotel itself was very good and the service was ok. The location was not that's good for us, there was a hotel next door and they were having pool parties with loud music until late, which kept us up, we called the hotel reception to advise them as it violated the laws on noise. They didn't do anything about it, but it's probably hard for them to do so.

    1
    « Not what I envisioned »

    If you are looking for a bed to sleep in this is your place!! If you are looking for a room with heat when it's 48 degrees outside, this is not your place. The hotel has no heat. I presume since Miami is usually warm...Close to $200 a night, sorry a hotel should have heat. I came back to my room to a cold shower. Maintenance came to fix. The shower head faces the shower curtain so water sprays through to soak the bathroom floor. There is the option to move it but that's a challenge when you are trying to lather up. My room was next to the ice machine so there was a pretty loud humming noise when I was in my room. I guess it helped drown out hearing loud people. The smoke detector was chirping on arrival which maintenance also had to fix. There was no blow dryer in the room and had to call the desk again. There was no book in the room to say what was around or what was on the menu in the restaurant. I can handle an outdated room, I can handle random hair on the floor, but for the issues I had this hotel is extremely overpriced. I've stayed in $50 motels nicer than this place. The best thing about this hotel-the boardwalk that goes to south beach behind the hotel. I understand you get what you pay for but this was ridiculous.

    2
    « You're paying for the beach not the room! »

    Rooms are in a desperate need of refurbishing, very dated, rust all over the bathroom. Stayed there before a cruise, there was a party going on until 4AM in the room next door, called down to front desk they sent security, that accomplished nothing - was glad my wife had extra set of earplugs. Lobby is very nice but compared to the rooms anything could be nice. Was never asked at the front desk how my stay was in fact she didn't say one word to me, took my keys and typed something in Computer and walked away. Word of advice, if you have been travelling all day stay at the airport not at this hotel.

    2
    « Outdated & Rundown - not again »

    Overall I was dissatisfied with almost every aspect of the hotel. It took 3 tries to find a room that had working water pressure, AC's which did not make a loud noise, noisy vending machines, paint peeling off the walls, no water in the room, the list goes on. I only needed it for a place to sleep but found it over-priced compared to the beautiful little hotels around it. I would recommend you look elsewhere when trying to book a place of rest.

    2
    « Kind of dingy »

    Nothing was terrible about my stay here but I was hoping it would be nicer. The hotel is run down. The pictures online must have been taken a long time ago b/c the furniture in the lobby is the same but it doesn't have the swanky vibe that the pictures depict...it's just run down. The place just felt kind of grimy. For the money it cost, I was disappointed but Miami area is quite expensive and it was cheaper than other area hotels. The place tries to be a resort but just doesn't quite live up- bad service at the bar (my husband and I were the only ones there), overpriced food at the restaurant, pool was small, gym was tiny and full at 8am. The bed was comfortable. Hint- if you stay here, walk to Walgreens and buy food for breakfast-the buffet is overpriced. If I'm in the area again I'll stay somewhere else

  • 3
    « Good location but service could be improved »

    Quite oldish but we appreciate on the one hand the location and its direct access to the beach boardwalk and on the other hand the in house parking facility. During our five days stay, the room we got was expensive, had no view and was not well isolated from the noisy lobby. Last but not least, during two successive days, coming back late afternoon from an excursion, we discover that the room had not been clean up. Thanks to the front desk manager who was very helpful and took the necessary decisions.

    3
    « Leisure »

    Can you believe they don't have heat in this hotel? If you are cold, they bring up a portable heater? Hello, this is the 21st century. Do your self a favor, if you are in Miami, stay somewhere else. And it was not cheap.

    4
    « Nice Hotel, good amenities »

    Nice Hotel. Rooms were well kept and clean although it seemed like an old place. Was not as spacious but good enough for us. Staff was nice and courteous and prompt. Parking space was available (self in-out) and was convinient. Pool is decent and has a swipe entry to the Beach boardwalk - which was really nice. Good location

    4
    « Good experience but could've been the BEST stay being on the beach »

    Housekeepers: Maribel and Yadira thank you very much for your attentiveness and making sure our stay went well. They went above their expected normal work routine to provide a great experience for my family. I hope the Miami Beach Atlantic resort acknowledges these two employees. Katiana and I think her name was Paola were good. The location was great very few restuarants within walking. MKAE SURE YOU GET FAMILIAR WITH PARKING LOCATIONS AND RULES AND REGULATIONS. What would've made this stay the best was being a platinum member with an oceanfront room I would've expected them to place my family in an ocean front room as described but we checked-in and were placed in pool front. So not pleaseant at all. Overall great interior decorating. Rooms were ok nothing to wow or fancy. Bathrooms were good.

    5
    « We'll come again! »

    We had a corner room with ocean front. It had a long porch and beautiful view. The room was pretty big with nice walk-in closet, clean fresh smell, and very comfortable. Staff were very friendly. I asked for lowest floor when made reservations cuz we're Jewish and can't use elevator on Shabbos. When we signed in (5am... cuz of delay w JetBlue) and went in to my room on 4th floor (which is actually only 1 floor up from lobby) we saw that the main view is being blocked with trees, so they gladly changed me to 5th floor where the view was much nicer. I would rather recommend to go 6th floor even if u can't use the elevator cuz it's actually only 3 flights up and not so hard to use the stairwell. The a/c didn't do such a good job for such hot weather but we managed. Enjoy your vacation!

    5
    « Good location, clean and very pleasant staff »

    The hotel is in an excellent location 41th and Collins Ave The staff was very pleasant and willing to help.Thank you front desk for being so respectful and polite, also I want to thank and congratulate the housekeeping department for such a great job, rooms are very clean with comfortable bedding. Ocean view from balcony is breath taking! We had a great stay , we will come back next winter!!!

    3
    « Better to stay in other hotel.. »

    Hotel is average but the price of the hotel is very high. Hotel does not have enough parking for guests. You have to park in public parking or other parking lots. This hotel is ocean front hotel with small pool on the back side. But the hotel is far (1.5 to 2 miles) from Ocean Drive, Lincoln Road...

    3
    « It's all about Location »

    This hotel was average but since it is on the beach you get an experience worth the extra money. You can even walk to the restaurants and clubs on South Beach (2 miles). Put the whole "I like long walks on the beach" to the test! Other than that, I had no problems with the rooms or service. Be warned, parking is a total pain and is not offered at the hotel.

    2
    « Location »

    You get what you pay for namely location - but nothing else! The hotel is pretty worn-down and the toilet door to our bathroom could not close for example. However the breakfast at Aqua (hotel restaurant) was really good and we ate breakfast four days in row. I'm not staying at a Best Western hotel again...

    5
    « First time in Best Western »

    This is was our first time in Best Western,we enjoyed our stay very much All the staff is extremely helpful and courteous. The room was very comfortable and clean. Direct access to the beach and complimentary towels. Great beach area and close to many great markets and restaurants. It's a little far from the busier part of south beach, but we love to walk and is just under an hour's walk down Collins or the boardwalk to reach Ocean Dr. and shopping

  • 4
    « Amazing Room, Views and staff! »

    Stayed one night; but oh what a night it was! 6th floor balcony overlooking the beach was amazing during the day, at night and watching the sun rise. We stayed before leaving on a cruise and had a lot of choices; but decided to stick with the BW chain since we've been long-time members and the $$ was right. The walk to the beach was just steps. the beach was clean and so was the hotel and it's surrounding property. I didn't make it into the pool; but it totally looked inviting. This rating would have been 3 1/2 only because the parking is below the hotel around the block (no access from inside the hotel) and an extra expense which has its own difficulty since I walk with a cane. The room had a fridge but no microwave and breakfast was extra not included and there was plenty of noise going on above us all night but the beauty made up for these inconveniences, and the staff was extra nice, helpful and accommodating.

    5
    « Great Stay »

    Helpful staff, great location in mid-Miami Beach, good value, very clean rooms, comfortable beds for good for sleeping Small pool but clean and well maintained Breakfast is complete, fresh and delicious We really had a great time in this Best Western

    3
    « odor in room »

    There was a distinct musty door to the room and it was damp. The room above had a water leak which obviously contributed to the problem. Our room should not have been made available. The location of the Hotel is excellent and we have stayed here before and been very pleased which is why we chose to stay here again. We had arrived from a cruise so we were early and requested an early check-in. We were told they would expedite our request. It was 4 hours before we got our room.

    5
    « A room with a view »

    This hotel is definitely a keeper! Spacey rooms nice and clean for good price. Friendly staff and super duper breakfast buffet (not included). And the best thing, it's right on the beach and boardwalk!

    4
    « Beautiful views for budget friendly hotel »

    Hotels are expensive in South Beach, but this hotel was a bit "less" expensive than most of the others. Don't be worried about staying at this hotel. The reviews aren't great but the hotel is fine. Pros - beach access, beautiful view and great pool. We stayed on the top floor and the room was updated. The carpet had a few stains on it, but nothing shocking. The bathroom was all updated. There was a safe as well. We had fantastic WiFi. No issues. The best part of the hotel is the amazing concierge service. They will try to do anything you ask. They will keep you luggage if you arrive early as well. Cons - location location location. It's great if all you want is the beach. If you are wanting to be in the middle of all the restaurants it's a long walk. 40 minutes. You can take a taxi which is about $10-$15. There are a few restaurants near by, but not near all the excitement. We are a Diamond BW member, thought maybe an upgrade could have been arranged but it wasn't.

    5
    « Family vacation to Miami! »

    Best western Atlantic was one of the best parts about Miami. Staff was very nice and kind. When our cards would not work they would quickly get us new ones. Beautiful and comfortable rooms. Only issue was the pool was very small. But great location! Only a $11 uber ride into downtown Miami! And a 5 minute walking distance to a Walgreens that has everything! Loved this hotel and will be coming back soon!

    3
    « Fine for a stopover »

    The decor of this hotel was an 80s timewarp. While it was clean, everything was very old. The room and ensuite were very small, only just enough room to open a suitcase on either side of the bed. The staff were friendly though and it was fine for an overnight stay. The outdoor bar and seating area were nothing fancy but it was clean. There is beach access beside the pool. We only had a few hours of sunlight in Miami on a stopover but found that there wasn't much to see or do around the area, it was mostly hotels.

    5
    « SERVICE »

    the service at Best western was Amazing and we would definitely go back again. They went above and beyond to help us. Their computer was not working and the staff came over to help me print my Boarding Pass. Thank You Beast Western for our perfect vacation.

    4
    « Nice Hotel and location »

    We have stayed here twice while in Miami, overall it is a nice place, rooms are a little dated and carpets worn. But for the price and being beach front it is acceptable. The concierge service could be a little better. Tried to get a cab and was told to just go stand by the street a flag one down....

    4
    « Very nice location »

    Nice location and all other services except the limited parking and no microwave in room, not even in floor. You need to go to lower level to get those services. Nice ocean facing room and balcony. Pool and connected to the beachfront. In this price they should add some more complementary services.

  • 2
    « Good Location »

    Well located on Collins Ave. Right on the beach. The majority of the staff were friendly , except a few ones. There are only 30 parking spots, at $30 per night. Fiirst come first serve. Taking in consideration that finding parking in Miami Beach is a luxury, that's a plus if you are lucky to park there. The room I stayed in had dirty carpet, and rusted areas. Bed wasn't comfortable. The balcony ocean view made up for the outdated room. Another plus was the mini fridge.

    5
    « outstanding stay »

    We stayed here November 13th thru the 16th. Check in was horrible! But that was the only problem and the front desk was great, the issue was slow housekeeping. Our room was outstanding, the view, phenomenal. If you can get a beach front corner room, we had 616. Huge wrap around balcony full glass on the walls facing the Ocean and beach! The outdoor bar and grill had excellent food cooked on a grill right on the patio. Room was clean and quiet, bed comfortable, and did I mention the view. The staff was great, helpful, friendly and knowledgeable of the area. Hands down best guy there.... The concierge Juan. Hooked us up every time, from taxis to things to do to local eats and clubs. Overall our anniversary weekend was a blast. Thanks to all there, especially Juan.

    5
    « Well worth it. »

    This hotel has a perfect location on Collins Ave, outside of all the noise. The staff is extremely service minded We booked 2 days here and they were well worth it. Room was bright, clean and comfortable Breakfast wasn't included in our booking but we had it as extra, at a very reasonable cost

    4
    « Location--and the Ocean View!!--make this THE place »

    we stay here for a number of reasons, but hearing, seeing the ocean through the floor-to-ceiling windows to the terrace, day, night, all the time--this alone makes the hotel the cost-effective way to commune with the Atlantic. Also very convenient to restaurants & shopping, but the beach is RIGHT THERE & amazing.

    4
    « BW Atlantic Beach »

    Comfortable well situated and freindly service.Staff obliging and Hotel covers almost all basic requirements .Pool is nice beach on front as well as long boardwalk and view is another positive.Recommended for transit holiday and cruise visitors

    1
    « Worst BW hotel I have ever stayed at »

    1-At arrival NO help from the bell boy with our luggage... the guy jus vanished. 2-No one at the reception desk to check in, had to call after few minutes of wait. It look liker I was bothering the staff. 3-Key to the door did not work, had to try twice before we were given a metal key... 4-Room was smelly 5-Sofa bed was jus a gab of spring, kids did not used it. 6-Fire alarm broke off at 2 AM, no staff was assisting what so ever. kids were terrified. Had to ask completely lost staff if it was finally ok to go back to the room. No help or reassuring words from them... This was by far the worst experience I had in a BW hotel, a real shame. I want my money back!

    3
    « Good for one night stay »

    Old hotel that needs desperately updating. Location is good, right on the beach. Food and drinks are way too expensive. Pool area ok, even though it's not that big. Water in the pool was cold, but the pool was clean.

    4
    « Pretty good hotel for the price »

    This hotel was clean, the staff was friendly and accommodating, but the pool was cement and not inviting. That said, it is on the boardwalk and right on the beach, so go to the beach. The lobby, rooms and hallways were a little dated and tired. Be careful; an ocean room only means that you have a view from the side, unless you get a room which directly faces the ocean. The bed was lumpy.

    4
    « Great hotel in a good position. »

    This hotel was in a good position on North Beach. It has a safe entry to the beach via the boardwalk. We had a good sea view. The air conditioning in our room was very effective but rather noisy. Luckily we didn't really need it overnight. The hotel next door seemed to be rather lively with loud music being played for most of the day and into the night while we were there. Our room was well equipped with a lovely comfortable bed. We didn't eat onsite but made good use of the Prima cafe across the road which served great food which was very reasonably priced. There was a stop down the road for one of the bus tours which made sightseeing easy.

    5
    « Really nice hotel »

    Really nice hotel, Number 1 when it comes to cleanliness , Our Room 408 was spotless, very friendly & approachable Housekeepers, Martha & Mayra thank you so much for such an amazing job. Mathias, concierge was very professional and extremely knowledgeable, he had plenty of entertainment options for us Front desk staff were polite, friendly and helpful as were all the staff.

  • 3
    « Just Ok »

    this hotel needs a complete over haul, the carpets are older the hallways have a smell to them,rooms were clean and lobby was also,but it's old ,and just not comfortable feeling,very easy access to the beach and other restaurants and shops in the area,there is a lot of construction all around this area..alot of light from hallway shines thur all around the door and under the door made it hard for me to sleep, front desk folks were very nice and friendly!

    4
    « location »

    the hotel is very well situated if you're looking to spend time on the beach, and bar or restaurants hunting, but parking was terrible and not much shopping is around. if you rent a car from Alamo or Dollar, there is a return office less than 2 blocks from the hotel which was convenient. they don't offer shuttle to the airport, but the service is available for a fee once you ask about it. breakfast is the same every day, but very tasty, and the restaurant staffs are really nice.

    2
    « Very disappointed »

    The front desk staff was un-accommodating staff and made inappropriate comment. The parking garage was Inconvenient and expensive. The Outdoor pool was not heated and too cold to enjoy. Some of the electric plugs in the room did not work. The wifi was very slow. No microwave in room.

    4
    « Great resort and wonderful pool »

    We stayed here one year ago and choose to come back because of the pool, access to the beach and walkway and staff. We feel that hotels generally should place someone in a wheelchair and tour their hotels through the eyes of a disabiled person. Abiled bodied people see the world with Rose Covered Glasses

    3
    « Easy to find better »

    Old building renewed, but weird decor. We had a room with oceanfront view. Was great. Super view from the balcony. We ended up often with people that were speaking more Spanish than English. Main problem, nothing around, especially restaurants. Had to take your car to go out for eating. No shops either. South Beach is not that far but unless you like walking, again you need to take your car. Few shuttle buses come at the hotel for tour around Miami. Place was OK, but not more.

    5
    « Nice Stay! »

    Guest areas were clean and well maintained Our room was in 10th Floor, We love it, super clean and looked out onto the beach from our balcony. Pool has beach access with Boardwalk right there. Great crew, especially Waitress and cleaning staff. I would definitely stay here again.

    2
    « Wouldn't stay again. Pay a little more and keep looking »

    At check in and check out, I found the clerks being rude to other (foreign) guests. I actually wanted to interrupt and tell the guests that not all Americans are rude. The hotel smells musty, moldy, stale. Our room reeked! Bedding was just ok. Bathroom super small but clean. The pool is tiny for a "resort". Good location for the beach, but nothing else. Plan on either walking a lot, or paying for cabs. The price for breakfast is just outrageous. Parking fee is outrageous as well

    3
    « Average »

    Hotel was very clean, however very far cos about 4km from south beach. No restaurants, shops around. No music no shows in a hotel. Pool was very small. Sun Lounge at the beach costs 25$ including water and umbrella. We visted Miami in September and it was very stormy. Nice weather, sunny and suddenly in afternoon heavy rain and wind and then 30mins later sunny again.

    3
    « Birthday Getaway Girls Trip »

    The hotel is outdated, the pool is very small, the rooms are average, disappointed it's called a resort hotel yet there's no kitchen/stove. Just a tiny microwave/fridge. The bar in the back in the pool area didn't have like 3 items on the menu, a hotdog was $11/way overpriced. I was disappointed and the location wasn't the best either. We went to Miami to celebrate a birthday. I wish we stayed closer to strip near 8th street. This hotel was about a 15-20 minutes cab ride to where all the fun was. Katerina, the restaurant manager was helpful in planning the surprise cake/balloon/champagne for the birthday girl in our hotel room, but that was it. The service at the actual restaurant was really slow, I was disappointed but when we did get our food, it was delicious. Katerina also comped us with the drinks because our food took too long, thank you.

    3
    « Good Value. Great Views. Funky Hotel »

    The lobby of this property is very nice, but it belies rooms that are strangely laid out and a bit on the funky side. I did like our corner room with the wrap around balcony - the view of the beach was spectacular and the sunrise was unbelievably beautiful, and access to the beach was easy. It's a very good value for the location, though, and, since you're unlikely to be spending a lot of time in your room you could really do a lot worse. Side note: Skip the hotel bar. I have friends with nicer (and bigger) rec rooms. They ought to work on this, maybe expand something out back in the pool area, because this was the sorriest excuse for a hotel bar I've ever seen.

  • 5
    « AMAZING STAFF !! »

    The staff is amazing, we had booked a regular room over the web, when we got there we were not happy with the street view and wanted an ocean view, they took us to an ocean view and we decided we wanted a lower level instead so they took us to a different lower level, It was three of us traveling together and they patiently waited as we made up our minds (we got an amazing view). When it was time for us to check out we were not ready and our shuttle would not pick us up until 4:00 pm. They extended our check-out for 1 hour at no cost and even held our luggage so we could enjoy our last hours until we got picked up. They gave us directions and recommend places, very friendly staff, Clean rooms with awesome AC, located close too everything but far enough to were you can sleep with no interruptions from outside noise . Love it I know exactly were too stay when I go back.

    1
    « WARNING ! THE WORST HOTEL EVER! »

    No handicap access had to drag my luggage 1/4 mile uphill from parking pit below hotel. Staff extremely rude. Made a copy of my credit card and refused to give it to me at checkout. where is it now? My wife was in tears after we checked in.

    5
    « Happy »

    Hotel was in a nice location, just in the beach with walking distance to South Beach!!! Rooms are little bit dated but very clean and well maintained, comfy beds, nice and clean linen Friendly staff, affordable price

    5
    « great service »

    love this hotel and its employees.. Jose the front desk supervisor really went out of his way help me.. I would recommend this hotel to my friends and family. the rooms are wonderful the pool is nice and the breakfeast was delicious......

 

Getting to the hotel ...

All directions
·From: The Airport. Exit airport towards SR 112 East, pass toll and continue on SR 112 toward Interstate 195 East (Miami Beach)/Julia Tuttle Causeway. Continue East to Arthur Godfrey Road/41st Street until you reach Collins Avenue. The BEST WESTERN Atlantic Beach Resort is on the northeast corner of 41st and Collins directly on the beach. ·From: I-95 North. Take Exit 4 to Interstate 195/Julia Tuttle Causeway. Continue East to Arthur Godfrey Road/41st Street until you reach Collins Avenue. The BEST WESTERN Atlantic Beach Resort is on the northeast corner of 41st and Collins directly on the beach. ·From: I-95 South. Take Exit 4 to Interstate 195/Julia Tuttle Causeway. Continue East to Arthur G...

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