BEST WESTERN Plus Miami-Doral/Dolphin Mall,  Miami

3.5/5  - based on 920 guest reviews.
3875 NW 107th Avenue, 33178-4292, Miami, United States - See map
+1 305 463 7195 +1 305 463 7154

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> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • High speed internet access
    High speed internet access
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Enjoy this Miami, Florida hotel offering comfortable and affordable accommodations close to NASCAR® Ford Championships, Miami International Boat Show and the Doral Open Golf Tournament. The Best Western Plus® Miami-Doral/Dolphin Mall has it all. Guests staying at this hotel will receive excellent customer service and find top notch amenities for an affordable price. Each well-appointed guest room comes equipped with cable satellite television with HBO®, and free wireless high-speed Internet access. Business rooms cater to the corporate traveler featuring well-lit oversized desk and complimentary daily newspaper. To ensure a great start to the day, guests are served a complimentary hot breakfast buffet every morning. For added comfort, the Best Western Plus® Miami-Doral/Dolphin Mall features an outdoor swimming pool and fully equipped exercise facility. Guests traveling on business will also appreciate the variety of business services available on property including a business center and meeting space accommodating up to 80 people. The Best Western Plus® Miami-Doral/Dolphin Mall is convenient to all the places travelers want to go while visiting the Miami area. Explore the rich culture of nearby downtown South Beach, experience great entertainment and gaming at Seminole Hard Rock Hotel and Casino or spend the day viewing spectacular boats at the Miami International Boat Show. Nearby Hellman Worldwide Logistics and Supreme International World Headquarters makes conducting business from the Best Western Plus® Miami-Doral/Dolphin Mall easy and convenience. The hospitable staff at the Best Western Plus® Miami-Doral/Dolphin Mall is ready to ensure a great stay in Miami, Florida. Make a reservation today and save! Enjoy your stay.

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Room 1

Guest reviews


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based on 920 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
224
Verygood
 
406
Medium
 
170
Poor
 
69
Horrible
 
51
Business Business 90
Couples Couples 273
Family Family 363
Friends getaway Friends getaway 75
Solo travel Solo travel 57
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Miami-Doral/Dolphin Mall,Miami
  • 4
    « Good Value for money »

    The hotel is centrally located in the Miami, Doral Area, about 1/2 hr from the airport and is very close to Dolphin Mall and International Mall. There are also small stripe malls within walking distance that included restaurants. The rooms are clean and well appointed with a small fridge and microwave oven and includes free wifi My reservation was freely upgraded to a mini suite, which included a small sitting area with a couch that was a fold out bed. The staff were very helpful and friendly. While the breakfast was very good, there isn't much variation from day to day. Highly recommended for value for money and if you are interested in shopping.

    2
    « Stinky carpets and curtains »

    The receptionist(Alex) at the check in was the best thing about our stay in this hotel. Nice and helpful. The elevator beeps at each floor even if nobody gets off. The gym is small and sad, half of the equipment is not working. The bedding was OK. The breakfast was nice and tasty but the overall wet, moldy smell in the hotel was just too much for me.

    5
    « A very good hotel »

    Great location, near the airport, shopping malls like the Dolphin Mall and International Mall, Best Buy, pharmacies, restaurants, bars etc .., the service at reception was excellent, especially the Staf May, that gave us all the necessary support and He helped with some questions about Miami and also about the hotel. Breakfast very good breakfast, clean and quiet rooms, this was the third time that we have stayed at the hotel and certainly return to staying there when I back to Miami.

    4
    « Nice and economical hotel »

    Stayed at best Western plus with my wife for a few days. If u are more about shopping than enjoying the amenities and ambience of a hotel, then this is the hotel for you. It's extremely affordable and more than value for money. Free wifi, free shuttle to and from malls and free shuttle to the airport. Breakfast is included and it was reasonably good.

    5
    « Great location »

    Clean, great customer service, located close to Dolphin mall. Full breakfast. Free wifi. Gym. Pool. Many restaurants within walking distance. Complimentary cookies for snacks in the afternoon. I highly recommend it.

    5
    « Good shopping location »

    This is a wonderful hotel for tourists who plan to go shopping. Dolphin Mall, Miami International Mall and Walmart are just 10 minutes way. The Hotel provides free shuttle service for the malls but not for Walmart. The Miami International airport is about 20 minutes away. Restaurants and a shopping plaza are walking distance from the Hotel. The hotel itself is very nice and clean. The staff friendly and very helpful. They also provide free shuttle service to the airport, just book in advance.

    3
    « rude receptionists »

    receptionists could be more kind, especially those working in the hotel longer are quite rude. The upstarts receptionists are much more pleasant. could have safe in rooms . cleaning of carpets could be better.

    4
    « Good location for the Everglades »

    We chose this hotel because we were going to vist the Everglades (about 1/2 hour drive to the Everglades). The hotel was ok, standard was good and room was spacoius. There is a pool at the back (which was quite cold because it's in the back in the shade). Breakfast was ok. Parking was good. Had some vending machines and a guest laundry. Some fast food places, a CVS and a restaurant within walking distance. Only negative thing is that our hallway really smelled like smoke most of the time. They should really put all of the smokers in the same hallway because the smell was terrible.

    3
    « Good hotel not expensive, not cheap... »

    This was our second visit to this hotel, the first one maybe 10 or 15 years ago. We hadn't returned because the hotel was deplorable the first time we visited it.The lobby looks very similar to what I remember, but with new furniture and clean. They have the same guest PC room, and even though they're not the same PC, they're not working properly. The elevator is slow. The AC was good. Breakfast was very good. As most people, I spent 12 to 14 hours a day on the street looking and visiting, but when I return to my room I expect to find a TV working in perfect shape, for whenever I decide to use it. If TV is important to you, don't choose this hotel. From day one the TV showed 20 channels (more or less) basically american sports, and the contrast in the picture was extremely dark, I couldn't see the images. I complained thru the phone with front desk, I complained in person in front desk, I was told the technician, wouldn't be there until the next day. Eventually (not the next day or the next one) the technician came and said, that the TV had to be changed. Two more days, no change, went to the front desk again, the person at the desk told me the tv was operating the "same" in all rooms, because the hotel decided that it was giving the proper service to the clientele. The tv service was interrupted during at least 12 hours one day, the hotel didn't say a word; that shows (from my point of view, to which I'm entitled since I paid for the service complete, not partially) little appreciation for patronage. The cleaning and cafeteria staff were courteous and accomodating. The front desk was courteous but cold. Plenty of space for parking. Close to Dolphin's. I don't think we are coming back.

    5
    « Nice Hotel »

    We stayed at this hotel because it is close to banks, shops, and restaurants. I had previously stayed at another hotel close by, and I prefer this hotel. The room was nicer and had a microwave and fridge. The employees were very nice. The breakfast was good. The only snafu was I had booked a kitchenette, which I didn't get. But I did receive a refund, and the front desk staff was very apologetic. I will definitely stay here next time.

  • 5
    « Excellent Customer service and amenities »

    My wife and I chose this hotel based on the price, amenities and customer reviews. We were not disappointed. From the airport pick up, check-in up to our checkout a week later everything was great. The staff at Best Western plus Miami Doral was very professional and courteous. They were readily available to offer answers and suggestions to any questions we had. They were able to recommend a rental car company at a special discount for my wife and I which came in handy. The complimentary breakfast was very satisfactory. Overall i would recommend this location to anyone without hesitation.

    5
    « Very Nice Hotel and Staff »

    Staff on duty were very commendable, very helpful, and friendly. Rooms were clean. shuttle service was great and punctual. You just need to be familiar with the runs to the airports as it is on a two hour run. Breakfast was a great spread both days.

    4
    « Great value »

    Booked a night, checked in late, left for the airport early in the free shuttle with a sack breakfast in hand, which was supplied by the Best Western, free parking, and picked up by the free shuttle when we returned. Are you kidding me, not to mention the room was clean and spacious! We will stay here the next time we fly out of Miami.

    4
    « Great welcome, good stay! »

    About 15 minutes from MIA this Best Western is perfect as a port of entry or exit from Florida. Best front desk personnel: professional, courteous and very efficient. They have a free bus shuttle to and from the airport, good breakfast and nice rooms.

    4
    « Wonderful and convenient »

    This hotel is clean with very polite and helpful staff, even if some don't seems to speak English well (if at all). The rooms were kept clean even though the staff kept not leaving the correct number of rags and towels to accommodate the number of persons in the room. Their shuttle to the Dolphin and International malls is convenient but could be improved since it's shared with the nearby Baymont Hotel which caused a conflict some nights with the vehicle not able to accommodate everyone. The breakfast offered is very good and has a little of everything that could suit a wide variety of persons.

    5
    « Very Convenient in Doral! »

    Hotel located in an area which is very convenient to local industries, restaurants and other businesses in Doral. Walking distance to restaurants and within 2 mins from supermarket. 5 miles from Cement plant (where I was working) which made it very helpful after a long hot day.

    4
    « Enjoyable and Relaxing stay. »

    Pros: For the price you can't get better. Ideally located close to Dophin mall and Intl mall the place is clean homey and friendly. There are several quality eating places a couple hundred feet away and a small shopping complex across the highway. The only issue really was pickup shuttle at airport that never showed up. After an hour and a half wait and 3 calls to hotel they told us to take a taxi and the reimbursed us for the trip. Breakfast was sufficient and excellent housekeeping with new sheets and towels everyday. over all it was relaxing and perfect for a getaway if one is interested in being close to shopping. If its the beach or downtown try somewhere on the beach as taxis are quite expensive and unless you know Spanish Uber is a little difficult. Con: Airport shuttle to hotel never came and was usually late from mall pickup. Although the staff at hotel were exceptional, the shuttle drivers need to be a little more pleasant.

    5
    « great stay »

    this hotel is perfect for a quick stop over. Facilities are great and staff most helpful. Breakfast was plentiful and hot. Small pool but does the job. Short trip into Miami but saved a good amount of cash being just out of it.

    4
    « Great, close to the outlets »

    Very functional hotel, close to th7e airport and to the outlet malls (Dolphin and Miami International). Staff is very nice and easy going. It has all basic facilities, the buffet breakfast is reduced in options, but that makes sense as the hotel is just medium size, although breakfast is delicious.

    5
    « FL trip »

    The person who checked us in was exceptionally friendly and helpful. He gave us two excellent recommendations for restaurants plus for an ice cream place close by. The room was up to Best Western very good standards.

  • 5
    « Clean and Reasonably Priced »

    The hotel was very clean and would definitely stay again. The only thing they could improve is bed quality. The bed was not bad, but not great either. They also had a high quality continental breakfast.

    5
    « Much better than what the rest of my business party had at a different hotel »

    I had made reservations at this hotel prior to knowing that my company had made reservations at another major hotel chain for all 11 of us for 10 days. I was glad they let me keep this one. They didn't have the free breakfast (not even continental). The rooms were about the same though. No one was happy with the other hotel they were at. All the staff was very friendly and helpful, I even received a phone call from the front desk after being in my room for about 15 minutes wanting to know if the room was satisfactory. Good location. The only complaint I have is that the elevator was very slow. I had my own transportation and didn't use the shuttle.

    1
    « No refund on taxi!! »

    My family and I usually stay here as my daughter has medical appointments in Miami. This time though my hubby didn't go with us so I had to wait on the shuttle and I called several times while at the airport and none came. I had to pay a taxi $40 after waiting 2 hrs with my toddler and when I told the manager I was not refunded!!!! I saw many other guests were . I will be using them again in Aug 2016 since I had already booked it , will see if the service has been upgraded

    3
    « Could be better »

    It is a clean hotel. The staff is helpful. The opportunity to improve is the room air conditioner. The relation price offer is ok. Around the hotel are restaurants as Venezuelan Food, Sushi, Pizza, etc. near Shopping Malls. Near the Airport. There is a transport to the shopping malls.

    5
    « Very Nice Stay »

    This was a perfect stop near the Turnpike, with relatively easy access to get in and out in this high traffic area. The room was modern and clean; the staff pleasant and helpful; and the included breakfast was exceptional for this level of accommodation.

    5
    « Awesome!! »

    I went to this hotel for my honeymoon and they made it that more enjoyable!! The front desk concierge was nice!! They gave us a free upgrade on our room due to the occasion!! Free shuttle service to the local mall and they made sure our stay was as comfortable as possible!!

    4
    « Nice hotel »

    Had a very nice stay. Problems getting checked out, due to bookings of other people which seem to take quite a while to get sorted. We had to state we need to leave as we were going on cruise or other wise we could have been there for another half hour

    5
    « BW+ MIA »

    Clean, well located facility, excellent staff especially helpful front desk. Functional breakfast in uncrowded area, can eat outdoors. Clean, well lighted parking. Secure all indoors room access a plus.

    4
    « Pre cruise booking »

    Very good hotel with helpful staff and great Italian American restaurant nearby, suggested by staff. Also great driver in van to cruise ship terminal. Pity that airport pickup didn't happen, had to take taxi and were reimbursed.

    5
    « Great location. Great Staff »

    From the pick up to the delivery back at the airport we were well looked after. Our room was fantastic and special thanks to Alex who went out of his way to organize our transport to the Dolphin Mall. Also liked the very early breakfast provision. We'll be back.

  • 4
    « It is what it is! »

    This is a typical Best Western (not sure about the PLUS?). It's the typical travelling salesman's place, good a/c, dry, safe, predictable, reasonable wifi, usual crappy breakfast, medium price for the location etc etc. This sounds bad, but it's not, most of those things are good when you take into account that the hotel will most likely feature in your travel plans as a pre or post flight haven linking to another part of your journey. The main problem is that it isn't close to any decent restaurants. We were directed towards a restaurant and after a somewhat winding little walk, about half a mile away, we found a decent Italian place. But that is an issue if you don't want to eat fast food. The hotel is fine, there is a pool (which looked nice form a distance), there is a little sitting area and it wo Ulf be OK to spend some time there while waiting for the next stage of your travels. Overall not at all bad and given the location a fair price. Bear in mind that it is a 20-30 minute journey to/from the airport.

    4
    « Consider this location »

    This is a great location to stay at. 5 minutes from malls, and restaurants. The rooms are clean and bigger than your average size. Hot breakfast is one of the best we have had when we travel to Miami. Omelettes, bacon, waffles, potatoes, hard boiled eggs and then your typical continental items as well. The only negative review i have to mention is that parking is very limited and we had to park next door at its connected neighboring hotel. Other than that, i will be coming back next time we are in town to stay.

    3
    « steve's review »

    I found the outside of the hotel kept up nicely and clean.The lobby area was clean an well taken care of . We where able to check in early because they had my room ready which was a great help to me. The front desk staff where friendly and very helpful , they answered all my questions and where helpful in recommending different places to eat. My room was clean an very comfortable and had everything my wife an I needed. The only one negative I could say about the hotel was the shuttle service we had to wait 2 hrs at the Miami airport for it to pick us up. I called twice to let them know where we where at but I don't think they knew where the shuttle was at when I called them , all they said was they would contact the driver an let him know where we where at.

    4
    « Kind of Hidden but good night's sleep »

    Booked last minute and it took us awhile to find it. Its not right off the street. In a nice area, plenty of food options in the area. Felt safe in the evenings. Hotel is fairly new in decent condition. Our couch in our room had a medium sized hole in the arm and the toilet ran the entire stay but we just shut the bathroom door. High speed internet was very sufficient for work including VPNs. Breakfast was a bit disappointing so we went to Chic Fil A for breakfast. Quick checkin and check out. Hotel does have some work going on. regular repair and maintenance it looked like. Parking was hard to come by when coming in late. lot was pretty much full. Decent night's sleep though and friendly staff.

    3
    « awefull transfers »

    hotel is average but the transfers to airport and cruise ship terminal were unacceptable got off the plane and waited over 2 hrs for a transfer after calling several times and the next morning waited 3 hrs after our reservation for a transfer to cruise ship terminal would not recommend we are thinking of suing them

    4
    « So, so for a Best Western »

    Room was basic and flawed, not too updated but, clean. Felt too expensive for the room, location and amenities! Some breakfast hots were a bit cold. The management/ hotel staff accommodating and helpful for a short notice, Thank you Alex! And, the other staff pleasant& helpful.

    4
    « Miami 2016 »

    Alex from the Front desk is very helpful. The breakfast was the same every morning but it was still something to start your day. The bathrooms could be a bit cleaner. The bed was divine! The mall shuttle driver did not come to the mall to pick us up at the scheduled time on one day and we were waiting for almost an hour but when we called the hotel they sent him to pick us up.

    3
    « Nice hotel but far from airport »

    I and my husband spent in this hotel 2 nights. Rooms are spacious with fridge and microwave. There is a hair dryer in the bathroom. Iron facilities in the room. WiFi is working great. Breakfast is really good. It is supposed to be continental but it is far away from continental. They really do a lot to feed you in the morning. Fresh waffles are excellent. Also sausages and eggs are nice. The only thing: invest into second toaster. Swimming pool is small but clean and sitting area around is very relaxing. In the neighbourhood are many shops and restaurants. Shuttle is the only negative point. Simply do not count on it, take Uber. They should improve shuttle services. We were waiting 1,5h for a shuttle as we missed first one. I was totally irritated as I wasted a lot of time permanently being told that shuttle was coming. Finally I took a taxi. Fortunately, hotel refunded me the money. Taxi is not cheap. More than $35 so it is far from the airport.

    4
    « Cheap and Clean »

    A nice place to stay for an over night layover. Breakfast had a variety of choices and there was a shuttle ($15/person) to the Miami port. Dislike: had to wait at the airport for over 45 minutes waiting for the shuttle to the hotel.

    3
    « Nice hotel, great ammenities. Airport shuttle should go more often though »

    We booked this hotel as a place to stay after two back to back cruises. The main reason I booked the hotel was that it was said to be close to the airport and had a shuttle. As it turns out it is 20 minutes from the airport, which in my mind is too far to claim to be an airport hotel (as did the taxi taking us there form the cruise terminal...he had never been to the hotel!). The hotel is very nice, clean and spacious. The location is great for getting a bite to eat and exploring. It has an outdoor pool and patio as well as a respectable gym. In the morning, however, we found out the airport shuttle doesn't start until 6am and only runs every two hours. We had an 8am flight with a two hour check in window due to international flights. Running the shuttle half an hour earlier would be nice, as well as more often. The shuttle did arrive at the hotel at 5:40, but the driver said he would not leave until 6am and leaned on the front counter and talked with the desk clerk. If you're looking for a place to stay, its great. If you're travelling and just looking for an overnight prior to a flight I would suggest going closer to the airport.

  • 4
    « good hotel for short stay »

    stayed here over the weekend before going on a cruise. service was great. had to take a cab to the hotel due to a mix up and the front desk reimbursed our fare. make sure to use the phones by baggage claim to call the shuttle. and make sure that the shuttle bus says best western/baymont inn( baymont is right beside bw). we got on the wrong shuttle (driver assured us it was the right one) and were driven back to the airport. by that time the shuttle service had stopped running. breakfast was great-had bacon one morning and sausage on another day. also fresh fruit. lots of good selection.location also good. not so close to the airport but lots of restaurants and a cvs within 10 min. walking distance (think chinese and typical fast food chain restaurants). we took a car service to the port and it was about a 20 min ride. would stay here again. rooms were clean.

    2
    « Pre cruise one night stay »

    Like others have stated, this place is very far from the airport and the shuttle never came to pick us up in over an hour. Nice front staff paid our $50 cab fare to there after us looking at every passing bus for 80 minutes! Wow, that was annoying after 12 hrs and 2 connecting flights! If you have an early morning flight stay elsewhere!!! I bought on Priceline name your price as a Miami airport hotel under $125 and this is what came up. We had a celebrity cruise following day and took a charter from hotel to cruise port suggested by front staff. The problem is that the little bus says Baymont on the side of it as well as best western, and once we let that one go by. Check in staff said that this hotel owned by the same company as Baymont and in the process of changing name if hotel since so many complain how far away it is from airport. That bus was tiny! I can't imagine how they can accommodate morning flight passengers with luggage all wanting to get there at the same time! Maybe uber from airport if they let you.

    4
    « Clean, Modern and Spacious »

    We stayed here for two nights as it was handy for the airport, and for Miami Beach. It is a fairly new build, with a really big and comfortable room, lots of free parking, a nice pool and very nice staff. It hasn't got a lot of character and you'd probably need to drive to eat as there is only one "proper" restaurant within walking distance. Miami International Mall is 2 miles down 107th. The gym is tiny, with poor equipment which doesn't feel as if it's seen any graphite spray or been maintained in a long while. I only tried it the once, which is unusual for me as I always like to train.

    3
    « Review »

    Your web site offered free shuttle service, but did not mention how long we would have to wait. We ended up waiting over 2 hours for hotel shuttle from airport to hotel. We had 6 people in our party, so I feel we should have been able to get a shuttle sooner. Not like they would have been making a trip for 1 or 2 people. And we called as soon as we claimed our luggage.

    3
    « Close to Dolphin Mall »

    Located 20 min from the airport by taxi & 10 from Dolphin Mall. Breakfast is very basic. The room has an iron, iron board, WiFi is OK, staff speaks Spanish, restaurants, Drugstore, and gas station are close, no public transportation, better rent a car, free shuttle to airport and Mall available, not from airport.

    3
    « This a Hotel that provides the minimum »

    The hotel is a bit expensive for what it offers. It is about 30 minutes from the airport and the hotel transport shuffle is one every two hours. There is NO public transport into Miami Beach and a taxi is around 60 dollars each way. For around £130 per room I did not expect to have to use plastic knives, forks and spoons with plastic plates and plastic/paper cups!! We stayed for a total of five nights (3 inbound and 2 outbound). The pool area, although small with about 3 sunbeds was quite nice but it might be too small in the heat of the summer. The rooms were exceptionally spacious but they had very little wardrobe space. We asked the staff how we could get into Miami Beach area and were told that taxi was the only way to get there. They also told me that there was no public transport to Miami from the Airport!!!! I could not believe this information and decided to found that if I got the hotel shuttle to the Airport I/we could get into Miami by train and bus for less than 6 dollars each. None of the hotel staff could give me any advice on how we should get to Miami. The hotel also runs a shuttle bus to the local Shopping Mall (reputedly one of the largest in the USA). However it goes at 0930 and 1130. The next (return) journey is not until 2130hrs!!! The staff advise that you get a taxi back at around 12 dollars.

    3
    « Comfortable »

    Was nice and comfortable, maybe a little overpriced cause the "PLUS" is not really visible compared to similar hotels from the same group. Anyway they have a friendly staff, room and amenities were good enough and is close to KMIA

    4
    « 1 night stay before flight from miami »

    I accidentially booked a wrong room category, but it was absolutely no issue to change. There were no extra issues for that. Breakfast is OK We just used it as last night before our flight, so we did not use pool etc.

    3
    « No Title »

    Hotel Ok to stay at night before the a cruise. The problem we had is that we had to wait a little over an hour for the shuttle. That was very frustrating. Everything else was OK. Be sure to check out the Italian restaurant nearby. It was great.

    3
    « A long way from the airport with a shuttle only every 2 hours »

    Front desk personnel were great - very helpful at when I arrived without a reservation, but with confirmation from them that a room was available. The room was as expected and quite adequate.. But this hotel is a full 1/2 hour from the airport and the shuttle runs only every two hours. These are both misleading for a hotel that calls itself an airport hotel. This is the reason for the 3 star rating, otherwise I would have given it at least a four because of the helpful staff.

  • 3
    « Not the best area »

    Needed a stay night before a cruise. Someone had recommended this and felt through reading reviews I would book one night. Had a rental car and the area I had to drive through to reach this hotel was shady and unsafe to say the least. Turned out it was miles from the cruise ship. However, turned out many people thought they would try this before their cruise out of Miami. Rooms need a good updating. Breakfast was included but didn't care to try anything but coffee. Just looked like they could have done better. Front desk was friendly enough, they did offer suggestions for dinner that turned out to be great. Pooled looked clean and fun but it was to cold

    3
    « The beds »

    The beds are really smalls in 4 people rooms,, 120cm for 2 people.. In real there can sleep only 1 person even they say is kingsize bed. I was unsatisfied. But everything else was good. The breakfast was really good.

    5
    « Outstanding Employee »

    The Receptionist Alex went truly out of his way to help my family and me. Our flight was cancelled and we had to stay another night in Miami. Alex helped us all to feel welcome and comforted us when we had difficulties to order some food. He took care of us as guests as if we were part of his family. This is true hospitality and made us feel safe and welcome in a foreign country. I would always come back to Best Western Plus.

    1
    « Don't Use this hotel unless you speak Spanish »

    The worst Best Western I've every stayed at. Not helpful at all. With the problem I experienced the staff said that the person who took my reservation in the beginning didn't speak English well. I paid $40.00 american to get to this hotel when I was told it was close to the airport and close to the port.

    5
    « Nice hotell with European standard »

    Had booked 6 nights at this hotell for our Florida holiday. Ended up staying 2 more nights beacuse the hotell we stayed at prior to this best western was so bad that we decided to leave it 2 days in advance despite that we already paid for it without possible refunds. Never been so happy to arrive to a hotell with european standard concerning cleanliness and good overall shape of the hotell. Clean and big rooms and good breakfast. Helpfull & friendly staff and an overall well kept facility. Sticking to Best western in the future, reliable and clean hotells. I highly recomend this hotell, especially if your travelling with kids and family.

    1
    « SMELLS BAD and FAR from airport »

    This hotel is billed as "airport". We were stuck in Miami due to cancelled flight and it was a $40 cab ride that took almost 1/2 hour. The room smelled horrible and bathroom was dirty. The people were nice but that does not make up for smelly room.

    4
    « nice place to stay »

    very nice place to stay you will enjoy every moment of it the staff are very friendly and will treat you good so next time you looking a hotel to stay remember to stop in best western and have your self the best experience ever so have a nice stay

    2
    « FromdetroitwithLOVE »

    The first room on the third had bad odor. The second room on the first floor was not that great, it was liveable, I had to open the windows for fresh air all night. I have allergy and very sensitive to odors.

    4
    « great hotel »

    it was more than great for the price, the rooms were bigger than appeared in the pictures online. the staff was verry friendly and helped once they were able. bed was comfertable and the free shuttle to the mall was also good even thou when you spoke to the driver he wasnt that friendly overall it was a nice stay.

    3
    « Carpet cleanest »

    The Carpet must be clean as it has a bad smell. The Hotel and its location was great and was close to Dolphin Mall and International mall. Breakfast was for great, Staff was a bit helpful. We ask if we can leave our luggage in their store room for a bit as our flight was not leaving until the afternoon. we were told no as they didn't have a key for store room:( didn't make sense but anyway what can we do:(

  • 4
    « Pre-Cruise stop over »

    We always come to our departure city ahead of time and chose this property for it's proximity to airport. Suites are comfortable,staff are great and breakfast is adequate and price is right. A good stop over alternative

    2
    « 2 nights stay following cruise »

    Room smelled musty. Everyone kept speaking Spanish to us. Breakfast was good but not enough to tables to eat at. Elevator was super slow. Initial checkin people weren't very friendly. The free shuttle to the mall was weird as it goes at 11 and they don't pick up again til 8. 9 hours of shopping is too long. Too expensive at $200 a night. We paid less for a Fairmont the week before and it was much nicer. Do not recommend.

    4
    « smoky room »

    My room was to be non-smoking. It was smoked in before we got there and smelled terrible. The water was not hot. Shuttle did not arrive to bring us from the airport. Ended up hiring a Taxi. Employees were very nice.

    4
    « Straight Shot Down to Homestead Miami Speedway »

    Stayed at the BW Kendall the last time but rates a little less here and not that much further. Stayed here Saturday night before the race and Sunday night after. I always ask for a first floor room which we got and close to the side entrance which was handy. We had a king bed suite which was a large room but didn't seem to be well laid out. The desk was at the end of the bed so I had to move the desk chair completely out of the way to get around the bed to my side. The hvac blower was somewhat noisy. As someone noted in a review, we got to the breakfast after 9 on Sunday and no place to sit except in the lobby. Monday was less crowded and there were seats in the breakfast area. The desk clerk forgot to program our room key for 2 nights(this has happened before at other locales) so we had to get new key cards. Overall, an ok place but I probably wouldn't get a suite next time. The best part was my wife found a $20 bill in the hallway on the way out!

    4
    « Thank you Alex! »

    The rooms were clean with enough space. Location was good, close by the airport, restaurants and shopping malls (they have a shuttle). Breakfast was good. Alex from front desk was extra helpful and really made our stay perfect! The only problem is they do not have a real luggage storage room for after checkout.

    4
    « Nice property, good location. »

    Convenient location, near airport,shopping and dining. Spacious rooms. Updated and plenty of amenities in room (nice microwave, tons of outlets for electronics, modern TV, lighting, etc.) Bed comfortable and nice view outside room with great light-blocking drapery. Beautiful outdoor pool My two complaints are that the breakfast was very low quality and there was only one elevator for guests and service personnel, and it was slow.

    4
    « Quality for price »

    The price of the hotel was very good for the value of services received. Wifi connection was excellent. Hotel to Airport shuttle services were good. The gym was acceptable but could have been a bit better. Breakfast was also very good.

    4
    « Trip experience »

    This was not the first time I stayed at Best Western. My stay this time was just as good as in previous stays. The location is ideal for business and pleasure and staff are hospitable and helpful. I would recommend a stay at this hotel.

    5
    « Port transportation »

    I found the changed the company that doest the transportation to the port now it's $15 per person while I found miami transportation and they are $9.00 per person. If you need transportation call them at 305-412-8008 I've used them for 11 years now there pushed out. I no longer work with them

    5
    « Great Place »

    Very nice hotel with very friendly staff. The room was nicely decorated and comfortable. We were in town for he Miami carnival and needed a place to stay that was close to the Fair Grounds. Very clean...there's a pool!

  • 3
    « Not so close to the airport »

    Needed something close to the airport for an early flight the next morning. We waited 35 minutes for the shuttle to pick us up at the airport. Then it took 45 minutes to get from the airport to the hotel. The hotel was nice, clean and has restaurants within walking distance. In the morning the shuttle showed up late but got us to the airport in time for our flight. We found out that there's a Best Western Plus North that is closer to the airport. We will stay there next time.

    4
    « Value for money hotel..Clean and convenient! »

    Stayed here for 5 days...It was nice!I appreciated having the shuttle service to and from Dolphin mall and Miami international mall...Also the hotel was close to some food places auch as pollo tropical..a pizzeria...wendy's to name a few as well as close to a supermarket and a pharmacy...The daily breakfast wasnt bad for what was offered..Decent place..would go back again!

    3
    « Older hotel with some issues »

    Staff was excellent but hotel is showing its age. Breakfast was very good with lots of selection. Pool was lovely. However there was mold on the ceiling in the bathroom and that is not acceptable. The hotel is quite a distance from the airport but they do have a very good shuttle service. There was good A/C in the room and plenty of hot water.

    5
    « Extremely pleasant experience »

    I very much enjoy my visit at this hotel, the staff was kind and courteous, the cleanliness and comfort of the hotel was excellent. The staff takes care of every single detail of your stay, you wont be dissapointed. You should definitely stay here if you have the chance.

    4
    « Comfortable and adequate for nearby Business needs »

    My stay here was to facilitate 3 days of business at a location not far away. It had all that I needed for that time such as free wi fi and local calls, a fitness centre, outdoor pool, full breakfast, papers and airport shuttle. The only things I had issue with were the taste of the scrambled egg, which was tasteless and likely not made with real egg, and the coldness of the rooms. I returned to my room at the end of one day and found the setting at a freezing 60 degrees - I had left it at 77 because I don't like feeling cold. Front desk staff were very helpful (especially when I thought I had forgotten something in the room).

    4
    « Acceptable »

    Nice hotel, well located, but not so close to the airport, with restaurants, shops and pharmacy nearby, kind and helpful staff (I was granted a free early check-in, which was great, after an 17 hour trip) , good American breakfast (my gratitude to the kind and helpful Mary). Spacious and clean rooms, provided with good toiletries and coffee/tee machine and supplies. Negative: shower on a slippery bathtub, with serious risk of falling, (a non-slip mat strongly recommended). Airport shuttle runs every two hours.

    1
    « Bad experience »

    A non clean, expensive and bad experience. It is close to the airport but that´s all. I will choose another hotel the next time I visit Miami. The lady at the front desk was unpolite and she didn´t care about the service she was delivering.

    4
    « Nice Stay, Nice Property...BUT.... »

    I've stayed with Best Western in many places around the World. So, I know what to expect and I am usually not surprised or disappointed. This Hotel was very nice, very accommodating and the staff very friendly and helpful. The property itself is well maintained. It does have a nice outdoor swimming pool and small, but adequate work-out room. The room that I had, was spacious, comfortable and modern. They do offer a decent breakfast in the morning, nothing fancy, but a nice variety of food They also have a washing machine and dryer, which comes in handy if one is staying for more than a few days. The location itself is convenient, both to the major highways and their are plenty of restaurants in the area. Their were a few issue's that I had. For a facility this big, there was only one elevator, so at certain times, it can be a long wait for a ride. And in the breakfast area, with so many people, at times it was just too crowded to accommodate all the guests. And my biggest complaint, was there was absolutely no water pressure in the shower. They actually moved me to another room, but even there, it was inadequate. But all in all, for the price, it was a good choice. .

 

Getting to the hotel ...

All directions
·From: Florida Turnpike. Take Exit 29 (NW 41st Street) east to 107th Avenue and turn right. Make first left to the Best Western Plus® Miami-Doral/Dolphin Mall located on the righthand side. ·From: Dolphin Expressway SR-836. Take Exit toward SR-985/Florida's Turnpike/NW 107th Avenue. Keep right and merge onto NW 107th Avenue. Travel northbound and turn right at NW 38th Street to get to the Best Western Plus® Miami-Doral/Dolphin Mall. ·From: Palmetto Expressway SR-826. Take the NW 36th Street/SR-948 Exit westbound onto Doral Boulevard. Continue to follow Doral Boulevard and turn left at NW 107th Avenue. Make first left to end of street, the Best Western Plus® Miami-Doral/Dolphin Mall is on the...

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