BEST WESTERN Hotel Horizon Inn,  Medford

4.5/5  - based on 1092 guest reviews.
1154 E Barnett Road, 97504-8221, Medford, United States - See map
+1 541 779 5085 +1 541 772 6878

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> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • High speed internet access
    High speed internet access
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This charming red brick Medford, OR hotel located right off of Interstate 5, offers easy access to the U. S. Cellular Community Park sports complex, Medford's medical centers and the countless recreational and entertainment opportunities of the Rogue Valley. Feel at home in the super clean, spacious rooms with amenities such as cable television, microwave, refrigerator, coffee maker and in-room toiletries. Guests can also relax, work and play at the hotel's outdoor heated pool, hot tub or business center. The Black Bear Diner, serving all three meals and featuring American fare, is located adjacent to our hotel, for convenience. Other nearby dining options includes many of the local's most favorite eateries and quick serves. Visitors to this BEST WESTERN Horizon Inn hotel can take advantage of the nearby attractions, such as Crater Lake and Medford's new U. S. Cellular Community Park sports complex. Enjoy the thrills of the South Oregon Speedway, which is just minutes away. Exciting activities near the hotel include rafting of all levels, jet boat rides and incredible fishing on the mighty Rogue River. Culture abounds near Medford with award winning theater, music festivals and renowned art galleries. Local events near this Medford, OR hotel includes the Oregon Shakespeare Festival and Britt Festivals, offering world class performances. Enjoy close by history and museums. Indulge in some tax free retail therapy at Rogue Valley Mall, only three miles away from this Medford, OR hotel. In addition to clean accommodations and friendly service, guests visiting Medical services in Medford can rest comfortably knowing that offices are only a few blocks away. The Jackson County International Airport is also located minutes away, providing ease in coming to and from this Medford, Oregon hotel. For an affordable stay at a Medford, OR hotel with exceptional service and cleanliness, reserve a stay at the BEST WESTERN Horizon Inn.

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Room 1

Guest reviews


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based on 1092 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
552
Verygood
 
369
Medium
 
113
Poor
 
35
Horrible
 
23
Business Business 167
Couples Couples 341
Family Family 401
Friends getaway Friends getaway 59
Solo travel Solo travel 76
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Horizon Inn,Medford
  • 5
    « Still our first choice for Rogue Valley »

    Been having to make a few trips over to Medford/Grants Pass over the last year for medical related reasons, and this Best Western still remains our first choice. Location is about as good as it gets, staff is great, and rooms are quiet and clean. Still highly recommended!

    5
    « Great Place to Stay »

    I travel to Medford a couple times a Month and this is the only Place I will stay. All the employees are so nice and accommodating and very easy on easy off to the Freeway and can't beat having a Black Bear right in the same Parking lot! Icing on the Cake!

    5
    « Best Western is the Best!! »

    Convenient location, dog friendly, professional service, comfortable accommodations...prefer to stay at Best Westerns across the country when I travel...thank you again for a pleasant experience and I'll be back!

    5
    « Clean »

    We got in late and there was someone nice who welcomed us. All staff was nice. Hotel is older but clean. Rooms open outside and it was noisy starting at 6am. You can hear traffic on i-5, people talking, dogs barking (dog friendly). Bed comfort was so-so. No exercise room. Breakfast included and good except waffles!

    3
    « diner next door a plus for weary travellers »

    clean & comfortable room - unfortunately part of a family room with two adjoining doors & noise came through. On second floor, so covered steps were welcome in the rain. Appreciated the breakfast. Had supper at the diner next door.

    4
    « Great overnight stay »

    Stayed one night on our way from CA to WA. The hotel is just off the interstate at ext 27 walking distance to several fast food including a diner next door. The 2 story brick building is well laid out with parking near the rooms. Rooms were clean, spacious and bright. The bed was very comfortable and the room was quiet. We were in room 240. The breakfast was very good with lots of fruit items and hot eggs and sausage. We had Abby's pizza deliver to the room, they are located less than a mile away. The pizza was great and so was the spinach salad, they provided. Abby's provided all plates and plastic utensils. This is a great stop and we will be back again. Staff very friendly and helpful.

    4
    « Very good place to stay »

    For an older motel, this was a very good place. The pet area could use some lighting, but I did not notice "left-over" dog droppings. There were plenty of bags available and a container for depositing them. The breakfast area was good and there was a nice presentation of food items available. I would recommend this motel.

    5
    « A winner once again! »

    We've stayed here before and stayed just recently. It is outstanding and quite affordable (especially when you consider the great breakfast). We still recommend anyone going up and down I-5 to consider this place.

    4
    « Clean & Quiet »

    Medford along Bear Creek with 4 year old and small dog; we had a clean recently redecorated room, comfy bed, close by dog park. Everything was easy, staff cheerful. The breakfast was efficient by only so-so.

    5
    « What a Best Weatern should be for us. »

    This estalblishment had everything we look for in a BW.....a comfortable rmm immaculately clean, pleasantly decorated and a very comfy bed. TV offerings were limited but adequate plus a friendly, helpful staff... We would definitly stay again

  • 5
    « Good value for your money! »

    Good location. Clean, spacious rooms with comfortable bed. Friendly, courteous staff. Good selection of items, hot and cold, at the complementary breakfast. I have stayed at this property several times. My experiences at the Horizon Inn get better with each stay. A definite place to stay in the Medford area.

    4
    « Nice place to stay »

    The Horizen Inn is just off of I-5. Easy access to get to and back to I-5. Great dog park for all fuzzy friends just across the street. Big, clean, comfortable rooms. Really sumptuous breakfast buffet.

    4
    « Very conveinent. »

    Easy on and off freeway with Black Bear Diner next door. There is also a dog park across the street. The LCD tv is a little small, but then again we didn't come here to watch tv. We have stayed here before and would do so again in the future.

    5
    « Horizon Inn (Best Western), Medford, OR »

    We have stayed at this property before and plan to stay at it again. It is one of the larger Best Western motels. The staff was friendly and efficient. The room was clean and well appointed. The breakfast room gets a little crowded given the size of the motel. The motel is very reasonable in price especially considering that rates are significantly higher in Ashland just 13 miles away.

    4
    « Medford Standard »

    I use this hotel nearly every time I'm in Medford, whether for business or pleasure. The quality is always there - in the cleanliness, the courtesy, breakfast, and internet strength. The location is convenient for both work and family.

    5
    « great hotel experience »

    very nice place ,good location for access, great food at breakfast even hotel was full ..staff made special effort to help out with our 94 year old relative to give us a ground floor room for her. A very nice place to stay. would recommend it to any one traveling.

    3
    « Great breakfast, comfortable rooms, very dog-friendly, »

    We stayed overnight on our way to/from Portland. The free breakfast is fantastic. Beds comfortable. They are very dog friendly, which we appreciate. Many guests there with dogs. I recommend staying upstairs--we had no issue with noise. On our stay coming back, however, we were on the ground floor and couldn't sleep because of conversations going on in the room next to us and the walking sounds from upstairs unit. The dog walk area is spooky at night--bring a flashlight.

    4
    « A good motel with good amenities »

    Good restaurant, Black Bear on premises, nice doggy park, good free breakfast. Some issue with check in and check out confusion on the part of desk clerks, but overall a good place to stay. We stayed a total of three nights in August and September.

    5
    « Great place to stay »

    The front desk staff was friendly and informative. Our room was clean, well appointed and quiet. There was a wide selection for breakfast and the food was fresh. There's a Black Bear Cafe right next door for lunch and dinner. Best Western Horizon Inn is great place to stay when in the Medford area.

    3
    « Fit needs for being close to hospital »

    This hotel was recommended by the Rogue Valley Hospital as nearby and that they offered a discount for patients. The staff was very accommodating about arranging a first floor room. It was basic, but clean. I forgot shampoo and conditioner, and none were available in the room. There was a mini fridge which was convenient. It was a little noisy late in the night, but I was right by the stairway. The parking lot was VERY full after 10:00pm, and I had to park well away from my room. There seemed to be lots of work trucks there.

  • 5
    « BestWestern Horizon Inn, Medford, Oregon »

    Great Hotel and staff. The warmest pool we have ever been in. This hotel is well keep up and the staff is very friendly and helpful. It is within walking distance to a large shopping center and great restaurants. A nice breakfast is included and tea and coffee available.

    4
    « Good option if traveling with pets »

    There is a great dog park and a very long riverside trail-both just across the road. Black bear diner in hotel parking lot. Only downside is hotel walls paper thin: you will hear your neighbors. Recommend second floor try for end unit.

    5
    « An exceptional getaway »

    We spent a peaceful, relaxing week at the BW Horizon Inn and enjoyed every moment. The staff are exceptionally helpful and always willing to make things work well for their guests. The grounds and beautiful pool are well maintained as is the breakfast area which offers a variety of food/drink choices which are always fresh, hot and appetizing. A fitness area and guest laundry facilities are also available to guests spending time at the Hotel. This is a great Hotel for guests wanting to spend R&R time or for those stopping for a night en route to their destination. We are grateful for our wonderful week - we appreciate the exceptional service of all staff and their willingness to ensure that our getaway was a great experience..

    5
    « Nice place to stay »

    Good hot breakfast, comfortable bed, pleasant suite, excellent front desk people, plenty of parking, good restaurants within reasonable (1-3 miles) driving distance. I'm a lousy sleeper when I'm not at home so I can't fault the hotel for that.

    2
    « Beware! »

    We stayed here one night and having read reviews about the dog issues, I made sure to let them know about my allergy to dogs when I made my reservation. We got in about 8, went for dinner, returned at 10; within 30 minutes, I had two flea bites; I immediately called the front desk and was told that the hotel was full but to call in the morning. The clerk knocked off 15% and suggested I contact the manager on Monday afternoon. I fully intend to do that; the clerk said that sometimes a clerk gets busy and allows pets in non-pet units. So, in other words, there are NO pet-free units and today, I am dealing with flea bites on my legs, neck and face.

    1
    « worst westeren »

    If you like rooms that smell like dogs stay there we were told they have a wing of the hotel for pets,big lie they had them in rooms all over ,terrible place.We have stayed in other best westerns and never had a problem like this .

    4
    « Medford great location and facility »

    super motel, CLEAN, nice pool, very nice staff, all around, great location, off freeway, and VERY nice free breakfast. Best Western delivers here. excellent walking path thru a nice park, right there at the motel would definitely stay there again!

    1
    « Never again »

    When we got to our room after a long drive I sat on the bed. When I looked down the cover had dog hair on it. At my husband's feet sat a chew toy. This tells me that the room was not cleaned and bedding not changed out. The person at the desk instead of saying he would let house keeping know that they did a poor job, said "Yeah pets aren't allowed in that room someone snuck a pet in". No offer to change rooms (until I suggested it). It was going to take him 20 mins to get new bedding because he was on his own on a Saturday night. The new room...at least the bed looked clean. The bathroom on the other hand not so much. Other peoples hair should not be on the floor. Needless to say I had a very difficult time sleeping. I search for Best Western when we travel. This was a huge disappointment.

    5
    « Clean, comfortable, felt safe »

    The hotel surpassed my expectations. The neat grounds and fresh look of the buildings set us at ease even before seeing the room, which was lovely and comfortable. The internet worked well, on the first try. The breakfast room was a bit cramped but the food was good. The location is close to I-5 but also near restaurants, shopping and gas stations. We only stayed one night and would not have hesitated to stay a few days if time had allowed. .

    4
    « Reasonable, clean and good location »

    This is a very reasonable place to stay in Medford, located centrally. We have been coming to this hotel for a softball tournament for a number of years and return because it is clean and comfortable. The pool is a nice temperature and the hot tub is very hot, unusually so for a motel, and we like that very much.

  • 5
    « Fantastic deal; well-kept! »

    On a weekend spur-of-the-moment road trip around the area, I found Medford's Best Western to be a fantastic deal, especially considering that it was very well-kept and modernized. Close to area shopping, restaurants and easy off and on accesibility from I-5, the BW is a gem just waiting to be found!

    4
    « Good location »

    Several senior softball teams were at this particular Best Western for the big tournament, which made it fun because we knew a lot of people staying there. Considering how many rooms there were it was very quiet. The bed was not particularly comfortable for us, but we were just there 2 nights. It was convent to the ball park, and we did not have any problems. The breakfast was adequate. Several choices.

    5
    « Up to par »

    Pretty much our choice of hotels when we need to travel over to Medford for medical work. Rooms have always been consistently clean and in good repair, and that still remains true. Check-in and out is a breeze, staff is friendly. The two things that really make this particular hotel shine is that A. Access from and to I-5 is extremely easy., and B. the little amenities that often people don't think about like water pressure in the morning or a well-stocked breakfast bar are top notch. Highly recommended!

    4
    « Large, Modern Hotel »

    This Best Western is a larger hotel that surrounds a parking lot shared with the adjacent Black Bear Restaurant. Check-in was smooth and they properly credited me with a $50 gift voucher. The room was compact but adequately sized and the plumbing and ventilation worked well. The Hotel was only partially full, but quiet as the rooms are pretty spread out. The breakfast was good and included scrambled eggs and sausage. I noticed several signs warning hotel patrons not to park near the Restaurant, so apparently there's some conflict there although the parking lot is really big enough for both businesses. No carts for loading luggage from cars to the room were observed.

    4
    « Comfortable Room »

    Stayed for one night while traveling to California. Room was large and clean. Friendly staff made check in and check out a breeze. Internet worked well. Free breakfast included both hot and cold food.

    5
    « Great place to stay »

    Great visit. Close to freeway without being noisy. Restaurants and shopping areas within walking distance. Helpful staff, especially with a busy check-in time, and some large groups. The pool was a relief in the heat! I'd stay here again.

    5
    « A nice place in Medford, OR »

    We had some confusion about a free night voucher, but the staff was able to figure it out and all worked out. Medford is a good place to stay if you're going to the Shakespeare Festival in Ashland: short drive and much more reasonable prices. Clean rooms, free breakfast and comfortable stay.

    4
    « Nice hotel shame about the noise »

    We were well received by reception and found a free parking space easily. Room was large and clean with AC. Our room overlooked the pool area which seemed ideal until a bus load of teenagers (a couple of soccer teams apparently) turned up and made the most of the facility right up to the 10pm cut off time. We had the same problem with a load of 10 year old baseball teams the next day screaming at the top of their lungs till 10pm. This was a little annoying for us but alot of other guests needed to get up really early for long journeys and we spoke to one woman who was ready to check into a different hotel. Perhaps a cut off time of 9pm would be better for the outside pool? Breakfast was average.

    4
    « Nice Stay »

    We stayed here for one night. The room was very clean, beds were comfortable. We had a microwave oven and a small refrigerator. Nice television set and good storage for our belongings. Check in was fine. Two ladies at the front desk were very friendly and gave me advice on area restaurants. Pet friendly hotel. The pet deposit is $12 which is very low compared to other places to stay. I noticed a broken latch on the door, but the dead bolt worked well. The peep hole on the door was installed lower than usual so kids can see out and identify people before they open the door. Kudos for that!

    5
    « great hotel to say very quiet »

    great place for everyone great staff and great rooms, leslie and taylor are great employees and the breakfast is amazing I always have waffles on Friday "end of the week waffles", I would highly recommend this hotel if you want a great night sleep, a good swim and just to relax

  • 5
    « Oregon trip »

    We visited my son and his family in Medford after touring the coast of Oregon. It was really hot there, but we enjoyed our Cool, comfortable, and clean room. The price was a bit high, but the quality was good.

    4
    « Nice facility but they NEED NEW MATTRESSES!! »

    This is a very nice hotel with nice facilities and a friendly and helpful staff. The pool and spa were both very nice and we enjoyed them. The only negative was that the mattresses were DEAD! We had three rooms and three dead mattresses.

    5
    « First class economy hotel »

    No mystery why it's rated one of the top Medford hotels. A clean, well furnished room, ample parking, a really good breakfast spread with hot entrees and a friendly, helpful staff, all at a decent price. What more do you need?

    3
    « Comfortable Older Style Motel »

    We stayed at this motel on a Tuesday night in August. We arrived about an hour before official check-in time, but we were accommodated with no problem. Guests are required to sign an agreement that we will not park in the parking for the adjacent restaurant. The room was convenient and the bed was comfortable, but the whole motel seemed dated. We used the second-floor laundry, which was clean and reasonably priced at $1 per load to wash and $1 to dry. We were taken aback by the $2 price for each small pack of detergent from a vending machine inconveniently located on the first floor, some distance away. Quarters had to be obtained at the office, quite a long distance away. A complaint about needing to spend $4 for detergent for our two loads were dismissed by the clerk at the desk with a comment about the price being recently raised by the vending company. That evening, after being away for a couple of hours, I found the last remaining legal parking space after two turns through the large lot. There was a huge private bus taking up six spaces, and a large sales van taking up three spaces. The motel was also very full that night with multiple youth ball teams in town for a tournament. The next morning that was evident in the breakfast area, which seemed to have been created by converting two guest rooms adjacent to the office. The ceiling was low, and the noise level was almost intolerable. I love young people, but they can be noisy in their enthusiasm. The breakfast serving area was crowded, as was the seating area. The food offerings were very ordinary. It was an OK visit, but I think that if I visit Medford again, I'll look at other options.

    5
    « Great »

    We got a great rate used Best Western 800 number, room was super clean, beds comfortable, and lighting was great, we had 2 small dogs, they loved it. Would go there again. Black Bear Diner we had take out, it was excellent, did not stay for the breakfast, if in the area, you have to go there. Thank you

    4
    « Good road trip stop »

    Stayed one night en route from Corvallis to SF Bay Area. Convenient location, seems well maintained. Helpful front desk staff. Nothing fancy, but didn't need anything fancy, just a place for a good night's sleep

    5
    « Best Stay all week! »

    On our 1 week trip through Oregon, this was our best stay! Reasonably priced (mid-week arrival), good availability (tried another motel first that was more expensive and didn't have the room we wanted), comfortable beds (Best sleep all week!), fast internet and quiet efficient A/C (in the 90's outside). Upon our arrival, there was beautiful fan folded towels with one shaped as a bird! This is a two story motel with no elevator so we stayed on the first floor. Our parking was right in front of the room which made loading and unloading quick. The location is very convenient to the freeway. It was quiet in the room as we didn't hear any road noise, anyone upstairs or going up the stairs, as we were staying near the outside stairwell. I can't talk about the free breakfast as the motel is located in the same parking lot as the Black Bear restaurant where we ate dinner and breakfast.

    5
    « A restful well located hotel in Medford, OR »

    When driving from Ashland, Oregon toward Seattle after an evening play we usually book the Best Western Horizon Inn for the night. It is right off I-5, but far enough away to be quiet. It is large, has helpful staff, and provides a pretty good breakfast in the morning.

    1
    « NOT Reccommended »

    I had an overflow of family members in town so I booked a room at this Best western hotel. At check in I was given a room But when the desk realized I lived in Medford, where this property is located, they canceled my room. "Their Company policy is to not rent rooms to local Medford residents". I then went to the Homewood Suites and booked a room there. I had a much better stay at the Homewood suites than I would have here.

    4
    « Everything clean and nice »

    This hotel was moderately priced and close to the Medford Rogues baseball facility. Just a ten minute drive to the ballpark and close to the major highways in and out of town. Nice sized pool in the middle of the parking lot and Black Bear diner on site, but it closed at 10pm. I booked through the BW website as a rewards member and saved $40 instead of using travel booking sites.

  • 3
    « Good Place to Stay »

    Have stayed here before a couple of times. Easy access to I-5. Decent restaurant next door. Rooms comfy but noisy from above. I would suggest 2nd floor. Staff was p;leasant upon aririval, bu outside staff was ot overly friendly.

    5
    « Best WEstern in central Medford »

    this is a very busy location, very accommodating and well maintained. All of the rooms are exterior entrance so no long corridors or hallways to contend with, of course second floor is only accessible via stairs. The breakfast is the usual BW however we were there on a Saturday AM and it was very well attended and very well cared for by several staff!. I would recommend booking early for this location as it is a very popular location, also situated next to a several mile long walking and bike trail so if you are up for a walk it can begin right there at the hotel.

    4
    « Great hotel. »

    I was pleased with the room. The workers were very friendly and helpful. One thing I don't like was being upstairs the second time I stayed. I preferred the lower level than the upper level. Otherwise, I enjoyed staying at the hotel.

    2
    « Would not stay here again »

    Most of our regular hotels were booked and we needed a one-night stay. We travel with our service dog, but generally ask for an upper floor room. We missed that there were no elevators on their Web site, and lived with the second floor room assignment, especially as it was explained "the bottom rooms are noisier." Along with your room keys, your given a parking slip to put in your window with a warning that you could be towed if you park in the neighboring restaurant's parking which is mingled into the hotel area just painted with different color lines. The check-in person was friendly. We reserved and paid for a King room. The carpeting was stained, room dated, with loud AC. Sometime after 10 pm, we prepared for bed. He flushed the toilet and went out to wash in the sink when he realized that the toilet was running like a fountain and flowing over onto the floor! He tried to jiggle the handle, but it continued to run until he lifted the top off and forced the plunger down. She called the front desk to tell them the problem and that there was standing water on the bath floor and coming out onto the carpet. After a short discussion, the front desk offered a different room, we reluctantly took it not wanting a repeat of this in the middle of the night. She went down to get the keys for the new room, was told that it was next door to current room but 2 queens, but she "won't charge you extra." Are you kidding? The desk person followed her back to the room and asked if we had moved all our stuff next door yet? How could we, we just got the keys! She stood by the doors until we crankily moved next door to another carpet stained room and beds that we didn't want with an even louder AC. The "breakfast" was general stuff, nothing spectacular so we went to a restaurant away from this hotel and restaurant instead. Wifi was EXTREMELY slow which made it difficult to do any kind of work while using it. All-in-all, not a good experience. Can we recommend? No Would we stay here again? No, we'll drive down the road first. Was the staff friendly? Yes, but friendly staff do not take away room maintenance problems and crowded parking conditions. The parking lot should have been our first clue that we shouldn't stay. Price for the room including tax $138.59

    5
    « Great place to take an overnight stop »

    This hotel is very clean with a great staff. The location is pretty nice too. It is right next to a trail that you can go running on. The views are pretty good here. Staff is great here, super helpful. Even though it is next to the 5 it is not too noisy.

    5
    « A nice place to stop on a road trip »

    We were on our way to Portland from Sacramento to vend at a book festival and just couldn't drive one more minute. A quick search on Yelp brought up the Horizon Inn, and they had a king sized smoking room available, so we snatched it up. Hoping for at least a clean room and no arguments about what we'd reserved, we arrived to friendly staff, a very, very nice room, and great tips about what to do in Medford. There is a Black Bear Diner on site, which is incredibly convenient when you have no desire to drive anymore, but you just gotta eat. We noticed that pets are welcome at this hotel,and that they have a nice little walking trail for those doggie walks. We were so pleased with our stay that we've decided to book this hotel for future road trips.

    5
    « Clean, Friendly Staff, Nice place to stay »

    This was my second time staying at a Best Western and didn't disappoint. The front desk was extremely friendly and well mannered. Office was clean and inviting, answered all the questions that we asked. The room was clean and had no flaws, the pool was clean and not over crowded as well as the hot tub. The ice machine was located in a room with the vending machines and was well lit and had signs that were visible. The breakfast was ok.... Highly recommend to anyone and everyone.

    4
    « Nice Hotel but... »

    Nice dog friendly hotel with super friendly staff, a good sized pool & yummy complimentary breakfast but... I would not recommend having a room near the stairs as guest come home at all hours in the night. We had guest coming back from a nearby concert throughout the night, as last a 2am.

    4
    « Good place »

    This was our third stay at this Best Western, first time in summer. Loved the pool 1st day, second day over-run with kids. Just an old grouch! Overall the place is very nice and the front staff is great.

    4
    « Had a Nice Stay »

    There were a couple of small maintenance issues in the room such as the sink didn't want to drain properly and light bulbs over the sink out. The biggest issue was trying to take advantage of the breakfast (forget it), too crowded and too many people over eating and loitering. In general, a comfortable room and quiet. Nice pool and spa. With a little more maintenance could be a very nice place.

  • 5
    « Quality hotel - good value »

    Clean, quiet and comfortable. We stayed one night here on each end of our trip, flying in and out of the Medford airport. The manager went out of her way to give us better directions than what we had to Crater Lake National Park, and told us about a couple of 'not to be missed' attractions along the way (Becki's Restaurant and the Rogue River Gorge Overlook.) Both were outstanding. Also, my son forgot his sandals in the room on our first stay. We called the next day asking about them, and when we arrived back, they were waiting for us in the 'lost and found' bin at the front desk. I would definitely stay here again. Very satisfied.

    4
    « Carol »

    Great stay from when we walked in the door...the room and bathroom was very clean...comfortable...nice breakfast (more room would be helpful, confusing where to begin, plates in the middle) ...nice pool...friendly people...helpful staff. Would definitely return.

    4
    « Comfortable »

    I enjoy the Medford Best Western knowing the hotel will be clean and the staff is friendly. WE have stayed here for many years and having the Black Bear dinner in the parking lot is a great advantage. Book a room

    5
    « a great stop on traveling »

    Very clean great staff great pool great freeway access for off and on the highway!!! Great breakfast room and all the trimmings for a hearty breakfast!!!! Clean heated pool plenty of free parking staff was great no complaints at all very pleased!!!!

    4
    « Dependable and Consistent »

    My husband and I have taken dozens of road trips int he 5 years since we retired. We have stayed at many types of hotels, motels, lodges and B&Bs on these trips. When it comes to good lodging for one or two nights in most areas where we don't have a "special" place that we want to visit, we depend upon BW for the good a good night's sleep in a clean, inviting environment, with a very nice breakfast available before we leave int he morning. In some places we have stayed, the BW out-did other brands, such as Hilton, and Marriott without the hefty pricetag.

    5
    « Good value for a good night's sleep »

    Enjoyed a quiet, comfortable stay. Beds were made so that one could pull back the covers without needing to remake the bed to avoid wrinkles in the bottom sheet. Good selection at breakfast, which is available until 10AM.

    4
    « Very satisfied »

    We were in town for my son's SOU Orientation in Ashland. We were very happy with the room. Everything was in working order and clean. The spa and pool were very nice. The hotel staff greeted me quite often in a friendly manner. It was easy to find a parking place near our room. The only thing that was a little hard was regulating the wall fan to the right temperature.

    5
    « Nice, clean, great pool and spa »

    came here for my husband birthday weekend. nice, clean, and comfortable. huge property nice that they gave us a map to find our room..haha. after we were checked in they front desk girl called to make sure everything was ok for us. we have traveled a lot and that was a first, but we liked that extra care they clearly put in.

    5
    « Lovely place to stay! Like going back in time! »

    We loved this place! It was like going back in time to the 60's and 70's and motor inn vacations! The room was nice and clean and comfy! Pool and hot tub nice and clean too. The Big Bear Restaurant is right there for meals and serves old fashioned home cooking so we were very happy! Enjoyed our stay!! :)

    2
    « Watch out for unexpected charges »

    We booked 3 nights with a sports group for a softball tournament. Check in on Thursday June 30th Check out Sunday July 3rd. $129.80/night + tax. Paid $401.30 at check in on Thursday night for all 3 nights. Our softball team was eliminated from the playoffs on Saturday afternoon. We knew this was a chance and that we'd have to pay for Saturday night anyway due to not knowing weather we would play on Sunday or not until the afternoon on Saturday. Checked out Saturday evening, the 2nd . Paid 3 nights. Stayed 2. Imagine my shock when I looked at our online banking statement on July 5th to see another $130.75 charge on July 3rd for an additional night. We were home and in our own bed on July 3rd. Now we have the mess of trying to clear this up. Not happy with the office staff of this hotel at all. The hotel itself is clean and in great condition. Beds are comfortable and the pool is nice. Doesn't count for much when your getting ripped off though.

  • 3
    « Easy on/off I-5, Average hotel & room »

    We stayed one night. The check in/out process was quick, but friendliness was missing. The Free breakfast was good, but nothing out of the ordinary, and the room was small. The rooms open to the outside, so security may be an issue, however, if you have a first floor room, unpacking your car is easy. I overheard they offer a "medical" discount (very nice) if you have someone in the hospital.

    5
    « Great place to stay »

    While traveling up the coast from Long Beach, California into the beautiful state of Oregon, we stayed at the Horizon Inn in Medford. It wasn't planned, just needed a place for the night. We almost always stay at a Best Western residence if it's available. They have standards to be met and it benefits the customer. I like that. I don't mind paying the extra bucks for the quality. The Best Western Horizon Inn in Medford, Oregon met all the standards and was a Great place to stay!

    4
    « Convenient Clean Comfy »

    My Husband and I stay here when we have eye appointments at the Medford Eye Center, just across the street. The staff is efficient and friendly and make it clear they are happy to serve and to see us! I'm not sure when it was built and it could use a little updating by comparison to other Best Westerns but it is clean and beds are comfy. I like that it has an in-room mini-fridge and microwave. Get a room close to the pool and nearby Jacuzzi. Your stay comes with a breakfast buffet which had scrambled eggs, sausage, biscuits and gravy, toast (raisin bread was yummy), bagels, yogurt, bananas, waffle irons waiting for you to make your own fresh waffle, coffees and teas and OJ. Black Bear Diner is practically on the property, other restaurants are a short drive as well as Walgreen's and grocery stores. I do have one suggestion...our room was way too close to an outdoor ash tray and our neighbors were smokers. Their smoke came into our room via the air conditioner so I turned it off while they were out there and it helped. Next time I stay there I will request a room far away from that!! They have a right to smoke, I just don't want to smell it...!!

    5
    « great hotel to say very quiet »

    I highly recommend this hotel to anyone do not go to motel 6 best western is the place to stay. the beakfast is great, staff is amazing and the pool and spa are the best and they give great rates as well. stay here

    5
    « Medford best western hotel »

    We have stayed at several hotels in the area and keep coming back to this one. The staff is welcoming and helpful and the rooms are always clean. Has the typical breakfast, which is perfect for grabbing something and hitting the road. Access to the freeway is easy from this location. A little tricky to get into the hotel, but once you know not a big deal. Right next to a Big Bear Diner, if you don't feel like getting back in the car and your hungry.

    5
    « value for money »

    Excellent service, great location, always enjoy my stay at this location. Good breakfast. Will definitely stay again and I highly recommended this motel. Best Western is a great Brand. Restaurant on the premises is a plus.

    5
    « it was awesome for wedding party »

    this hotel was excellent for a family gathering for a romantic wedding. The hotel was clean and very quiet. Beds were comfy and staff was very well organized. I would recommend this hotel for anyone seeking clean and comfy and friendly and reasonable for pricing

    4
    « first night »

    it is a good place to stay kids liked the pool rooms were fair would stay there again if traveling through. Location worked for use as well, just one overnight stay and we hit the road again. running out of things to say so just typing random stuff now.

    2
    « Pest Problem; Unprofessional Staff »

    Stayed here two nights in June 2016. The room had a serious pest problem. In two nights there, we saw carpenter ants, a roach, a cricket, and a score of spiders. Had to sleep with the lights on, which is not something I've ever had to do at a Best Western before. There was an issue with our reservation, and the front desk staff did not handle it well. The Best Western reservation line erred on the reservation giving us 3 nights, instead of two, and not communicating that one of two nights was to be paid in points. Not the fault of the local staff, but when the problem came to light at check-out, I was treated like a criminal by the staff. Not once did it cross their minds that a Diamond member deserved some respect and trust, and that perhaps the error was on corporate's end and it wasn't me trying to scam them. Their attitude was that I needed to pay them money stat and keep my mouth shut. I got nasty looks, and called "ma'am" in that way which implies anything but. It was on me to call the main reservation line and put them on speaker with the local staff to get the error acknowledged and amended. It took the hotel manager coming out front because I verbally identified the rude conduct of the staff and she wasn't going to let that happen. So all attempts were made to make me appear "crazy" in front of other guests because I refused to be railroaded and also communicated the pest issues at this time within earshot of other guests. That's what it took for these people to start acting (and acting is the key word here) like hospitality professionals. Once the manager identified the error, she set out to explain it to me in a condescending manner all the while telling me she wasn't being condescending. My family settled in the Medford area a long time ago, and I visit regularly. Five generations of my family have been born and raised in the area. I have great fondness for my hometown and I care very much that the businesses in my hometown conduct themselves with integrity, honor, and courtesy. All three are on short supply at this business, and I recommend travelers avoid this BW as long as it takes for them to get their act together and learn what hospitality and professionalism mean.

    4
    « Dog friendly »

    Staff extremely nice and very nice to my dog. I was really tiered after driving six hours and it was nice to take my dog in while checking in.They called the room after we checked in to see if we needed anything Nice pool area and all guest seemed to be enjoying the pool in a extremely hot day Nice area for dogs , just wished other guest would pick up their dogs poop My only complain is bed is very old and extremely soft a little too uncomfortable

  • 5
    « Good location/value and service »

    Nicely located with easy off/on freeway access. It is located away from the freeway and fairly quiet.There is a heated pool and the inn has a Black Bear Diner on site. The breakfast has both hot and cold choices as well as the full range of beverages. Try mixing the chocolate with coffee for a mocha-like taste. Eggs, sausages, cereals, etc. provide enough choices for everyone.

    4
    « Our family was there to celebrate a wedding, and this hotel worked very well with it's location being fairly close . »

    The staff was exceptionally nice, and very friendly. They were so accommadating about trying to keep our family close to each other. They offered a nice selection for the breakfast buffet... I would definitley stay here again...

    4
    « Great inexpensive place to relax »

    We came in late at night on a road trip. Didn't see a lot and therefore can't comment on area things to do but it was a really quiet and nice place for us to rest on the way. The breakfast was organized and well prepared. Friendly, helpful staff. I would definitely recommend this hotel. Beds were almost too soft.

    3
    « Another bad Best Western Bed! »

    Decent Best Western Hotel but the beds were awful!! Freaking springy 80's mattress... It's 2016 people!!! Are you so dang cheap that you can't even put pillow top in your hotel??? I don't care if the room is old, as long as the bed is comphy it's worth it. People are tired, sore and moody. And the last thing you want to do is sleep on a crappy mattress!!!! Get a clue!

    4
    « Stayed for a wedding »

    We were there on a very busy weekend. they were swamped all weekend and did a great job of getting food our for breakfast and taking care of guests. There were some issues with our door sticking, which apparently they were aware of and didn't properly fix before we got there. It wasn't important enough to impact our stay.

    5
    « Excellent travel directions in new areas »

    The staff was especially helpful in assisting us when we wanted to travel off our traditional I-5 route and see some back country. Some scenic routes and new scenic towns were recommended and we found their recommendations to be very good and made our travels more interesting. We have stayed at this hotel several times and always enjoy the hospitality.

    5
    « Great Motel in a Great Location--Truly »

    Truly a Great Motel for a nights stay and close to a beautiful drive up to the incredibly blue Crater Lake(60 miles.) The breakfast room is nicely done with very good food options. The outside pool & hot tub are very nicely landscaped. Tip: It was almost full each night---might want to book ahead for a room. Weird: arriving at the motel from the north involves a VERY convoluted roundabout way to get to the motel from I-5.

    4
    « Excellent service made me feel at home! »

    From the first telephone conversation to checking out the hotel staff was friendly and helpful. Their attitude was one of serving us as their personal guests. Though the hotel is not new and not fancy, it served us well as a clean, quiet and comfortable place to stay while in Medford. We will definitely return.

    5
    « Always a nice place to stay »

    We stay at Horizon Inn often. I have to say their new breakfast area was a wonderful surprise. In the past it was very crowded and the choices were minimal. They have enlarged into a second room and the choices now include hot items (eggs, bacon, biscuits and gravy) as well as the usual (waffles, of course). In addition, the rooms are always clean and comfortable and the staff friendly and helpful. I highly recommend Horizon Inn.

    5
    « Excellet Service at Best Western »

    Excellent services, right price, and nice location.. The staff explained that during my last 10 visits I forgot to get my reward points. The hotel has a nice hot tub and even though I cant climb stairs to get to laundry services the staff was willing to do laundry on my behalf. WiFY service is excellent throughout the property If I had any suggestions for improvement it would be to put wall bars and grab bars in bathroom for older persons to keep themselves steady on when in the tub. Your stop here should incude a trip to Black Bear Diner located just 50 feet from front door of hotel. Food is excellent.

  • 5
    « Very pleasent surroundings, comfortable and quiet »

    Had to make a trip on short notice and many hotels in nearby Grants Pass were already full, so picked this hotel from the Best Western website without knowing what to expect. It turned out very well. Convenient to I5 yet well enough insulated to be quiet and cozy, I would definitely stay here again. Breakfast was above average for a mid-level hotel with continental breakfast, the staff were helpful and friendly.

    5
    « Great Room, Great Front Desk Staff »

    Another spot we booked online sight unseen. Best Westerns are always reliable, and this is no exception. Front desk staff was super friendly, and the room is a typical Best Western--clean, well appointed, very comfortable resting place. The staff recommended the local fabulous walking trails, so we took a nice walk--what a great outdoor amenity this is! Beautiful walking and biking trails, literally out the front door of the hotel. A Black Bear restaurant on site, super fast and reliable internet, and we could not have been happier. Great stay.

    5
    « Comfortable Stay »

    We have stayed at this motel several times before in the past 5 years and have always found it comfortable and quiet. The staff is pleasant and helpful and it is conveniently located to freeway, restaurants and shopping. We will stay again the next time we are in the area.

    5
    « Comfortable and clean »

    Even though this is an older hotel, it has been kept up. I was pleased that the breakfast area had been expanded since our last visit. And breakfast went on until 10 a.m. -- a real treat to actually be able to sleep in and still get breakfast.

    5
    « Very Clean and Comfortable »

    This hotel had the most comfortable beds. Room was very clean. Staff is all friendly and helpful. The continental breakfast food is fresh and one of the best we have had. Definitely would stay here again.

    4
    « Economy but fine »

    Very clean, quiet even though it's a large complex and near busy streets and the freeway. Small bathroom, but that's okay. Breakfast wasn't exceptional. The standard scrambled eggs, waffles, white bread, salty sausages and canned gravy. Receptionist and staff in breakfast room were exceptionally kind.

    3
    « Good location »

    The rooms are dated but well cared for. The toilet run after flushing and the bathroom fan was loud. The TV channels were difficult to understand. That said breakfast was good the bed was a little soft for our liking and the staff was helpful

    5
    « A cat friendly place »

    During our move to California we found pet friendly didn't necessarily mean cat friendly. Fortunately we can report that this Best Western was able to accommodate our needs. The staff was wonderful to work with, as has been our experience with this chain. Breakfast was very good as well, and clean room too.

    5
    « Great place, great value »

    Very clean, wonderful staff, good breakfast! I appreciate having such a nice clean place to stay! Also the price was very competitive. I really would consider staying at this location again. The breakfast was good too....eggs, meat, not just sweet rolls.

    4
    « Good Best Western Quality »

    This property is typical Best Western Quality. It's Clean, Quiet, Comfortable, good value with no surprises. The Black Bear Diner next door is REALLY good. The location is close enough to the freeway to allow good access but no freeway noises.

  • 4
    « Nice hotel conveniently located »

    The hotel was representative of most Best Western - Not the Hilton, but clean, well maintained and comfortable. I selected the hotel because it was close to the Bowling Center we were bowling at for a State Tournament. It also had easy access to and from the freeway. This hotel is also located right next to the Black Bear restaurant which is an outstanding place to dine. That coupled with this nice hotel is reason enough to want to stay at this Best Western.

    5
    « great rooms »

    we always stay at this best western in southern Oregon Medford. we travel back and forth to calif very often and it is a good halfway point for us. We find the rooms very comfortable and roomy and it is very nice to have our dog with us wherever we are put. we appreciate that very much.

    4
    « Nice stay »

    The location is convenient off of I5. Rooms were very clean, bed comfortable, front desk staff friendly. Property is well kept. I didn't hear any highway or noise from neighbors. Would stay there again!

    4
    « Hot tub »

    Excellent hotel, do not pick a room on the first floor between 136 to 142, these room are next to a hot tub especially if the pool is closed. very noise with kids if pool is closed. the bed were very comfortable and room very clean.

    5
    « Clean,Comfortable and Best Breakfast »

    This Best Western is convenient to I-5 with clean, large rooms.I have fragrance allergies and was pleased that they didn't use artificial fragrances which always seem like a cover-up to me.The room had the usual microwave, refrigerator and a nice comfortable chair. We also appreciated the bedside lamps with electrical outlets on them. So handy! The TV remote was a "clean remote" which I assume means they cleaned it! Check in with Marianne T. was pleasant and quick. She let us in to the room so I could do a "smell check". There is a Black Bear Diner across the parking lot, but the breakfast at Best Western was the absolute BEST complimentary breakfast we have ever had. Juice,coffee, waffles, bacon,eggs,toast, bagels, muffins, fruit...fantastic! We will stop here again in October on our way back to California.

    5
    « Brief but great stay »

    I do a lot of traveling for work, and subsequently stay in a lot of hotels/motels. In doing so, you tend to get a feel for quality of lodging and customer service. With that in mind, I was pleasantly surprised at the quality of the Best Western Horizon in Medford. It's been awhile since I've stayed at a Best Western, typically staying with the Hampton/Hilton or Hyatt brands. In the case of my stay, I was tired from 14 hours of driving and just looking for a quick "off the highway" stay with the intention of an early wakeup and the last leg of my journey. What I expected with B/W Medford was your standard highway/motor inn fare, to include some of the downsides - funny smells, mildewed bathrooms, and shady clientele/staff. I couldn't be more wrong in this case. I was greeted by two very charming and friendly ladies, Steph and Kaylee. Both were cheerful, thorough, and made me feel welcome. Both had a good sense of humor as well. Parking was convenient and abundant. The room, although somewhat dated, was large and IMMACULATE. I was shocked at the level of cleanliness given the building's age. The bed was the most comfortable hotel bed I've ever experienced. I'm dead serious. I planned on getting up early to beat traffic, but ended up tossing that idea in favor of sleeping in. I didn't want to get up! Overall, if you're passing through Southern Oregon, you can't go wrong staying here. Keep up the good work BW Medford, it's nice to see an obvious commitment to quality and service in an industry that seems to forget that at times.

    3
    « Its hot and no pool! »

    Pool closed in the 80 degree weather and 15 families booked rooms which wasn't enough to open the pool. They considered it but did not. Rooms were clean but charges for a roll away bed. Breakfast was descent needed more protein items.

    5
    « Medford Best Western Horizon Inn »

    The staff was very accommodating. There was a group staying and my request for a quiet room away from the group was given without a second thought. The room was clean and quiet. It had wireless internet access and included a hot breakfast. What more could you want? A very nice stay for the price.

    4
    « Nice Best Western hotel »

    Overall great place to stay. Room was very clean and new looking. Staff were very pleasant and helpful. Only two comments. Everything was set up for really short people. I am just under 6' tall. For example, the bathroom counter came up to mid thigh. The other comment is that the room had a extremely strong smell of cleaner.

    4
    « Overnight stay while traveling »

    The Best Western Medford is a fine place to stay. We use it traveling back from San Jose, California to Portland. There is easy access to it and yet it is quiet as it is oriented away from the highways. There is plenty of food options in the nearby area.

  • 3
    « Not as good as last year »

    We have stayed here several times in the last 3 years, with good experiences. After this stay, we look elsewhere. CONS: The neighbor's shower squealed. The toilet had a slow leak and flushed itself during the night. The HVAC thermostat didn't seem to work so the room was either too hot or too cold, and we had to adjust the temperature during the night. The king bed was comfortable enough but the mattress rolled us toward the middle; two queens would have been better. The walls are thin. PROS: Breakfast was above average with waffles, oatmeal, eggs, fresh fruit, cold cereal and the usual sweets. The wifi was excellent. The room was clean. Front desk people were pleasant.

    5
    « Best Western Medford Great Stay »

    Convenient location right off freeway, clean rooms, courteous staff, STRONG wi-fi signal for a change and Black Bear Diner right on the grounds. Decent free breakfast - just spare me the blaring CNN! Hot tub and pool which I didn't use in April. Only complaint is no exercise room.

    5
    « Out of their way »

    The staff went out of their way to accommodate our schedule. Our trip was made for medical appointments, we were allowed early check-in and also late checkout. In the course of two weeks we ended up staying three different times. The rooms were always very clean. My only complaint was that room 151 didn't accommodate my mom's larger wheelchair very well. We couldn't get it up between the beds, between the bed and wall on either bed.

    3
    « Good hotel »

    It was a good hotel nice room but the beds (2 Queen Room 231) were not very nice for more then one person to sleep on. If you have someone else in the same bed as you and they move the whole bed would shake and wake the other person up. Other then that it was a good place to stop for the night on our way through.

    4
    « Very nice room and reasonable prices »

    I stayed here twice in February and each time we were pleased. The staff are very helpful and friendly and accommodating. Breakfast is excellent. Rooms are satisfactory and clean. Pet friendly too. This is near to Rogue Valley Med. Ctr and quite convenient. If you are in Medford for medical purposes, ask for the medical rate and they give an excellent discount. We were especially helped by Stephanie and Jamie in the front office.

    4
    « Medford Best Western »

    Had a hard time getting over the top of the freeway to the hotel off I-5 (coming from the North), other than that the hotel was nice and clean and friendly staff and I was able to park close to the door and my room was on the 1st floor which is important to me.

    5
    « Very Clean »

    The staff was very accommodating when the room I reserved wasn't available they upgraded me at no extra charge. The rooms are very clean the water pressure good and hot. Great breakfast too especially the biscuits and gravy:) Easy access to business, hospital and shopping.

    4
    « Very nice room »

    The room was great. And I love the many wall plugs. No problem getting all my stuff plugged in. Great lighting. Nice desk to work at. Very large and firm bed. Normally I do not watch TV, but watched the presidential debate on CNN and the picture was distorted. A small flaw that should be corrected. Decent wifi. Hot breakfast but the usual bland motel breakfast except that they had a wonderful fruit basked.

    5
    « UNDER-RATED! »

    I'm traveling with two dogs, but I don't want the second rate rooms you tend to get when you reserve with dogs. Days Inn in Santa Cruz was horrible, for example. The women at the front desk simply could not have been friendlier. The room was on par with say, the Renaissance in Palm Springs, also a hotel that provides equally nice rooms for dog owners and non-dog owners alike. Amenities, pool, hot tub, etc., all very nice and well kept. Complimentary breakfast was superb. I HIGHLY recommend this hotel. Oh, and you simply cannot do better on price for quality you get.

    5
    « Comfortable Home Away From Home »

    We are considering re-locating to Medford, Oregon and this hotel is a good central location. The property is extremely well maintained and clean. The hot breakfast is great - no need to leave the hotel and look for a place to eat. The staff was very friendly (as are most people in Oregon) and helpful. We plan to book a stay at this property on out next visit this summer.

  • 5
    « Fantastic stay! »

    We rolled into town with no plan and no reservation, and the Horizon Inn hooked us up. Everyone was super friendly, and the room was clean and nice. The pool was closed for the season, but we did enjoy loitering in the lobby by the big gas fireplace. Would definitely recommend this place!

    1
    « Hotel »

    The workers were very nice. I liked how Daniel let me use my AARP card for discount. The room was spacious, and I enjoyed the bathroom. The continental breakfast was very good. The hotel is very easy to find when you get off I-5.

    5
    « Friendly/clean »

    Our room was very comfortable, clean. we enjoyed the outdoor Jacuzzi, it was so relaxing after a long day on the road. Morning breakfast met of of my families likes and the staff was so friendly and upbeat.

    4
    « Great breakfast »

    They had hot everything, the sausage gracvy and biscuits and eggs and sausage was great, also waffles, muffins, bagels, oatmeal and all the condiments you could want. Of all the hotels we stayed at for this trip, this was by far the best breakfast. They were able to accomodate the 4 of us on a 2nd floor double queen room, close to the lobby and breakfast. Made it easier to go grab toiletries when we forgot everything in the car and it was raining. I'd stay here again

    5
    « April, 2016 »

    Very clean and well kept motel, close to great dining and shopping options. Personnel were extremely friendly and helpful. Located in a nice section of town with easy access. Good value for the price.

    4
    « On our way north for the holidays »

    We stayed here because they allowed dogs, pet fee was $12. We had no reservations and we happy to stay. They had a pet "wing"close to the pet area. Great for tired travelers. We also enjoyed the the comfortable bed, the great breakfast and the very pleasant staff. The the place wace clean and because it was eelcoming, popular. It's on our list for return trips north. There was a park across the busy street and a restaurant next door which looked good. Though we called out for pizza delivery. We also got directions to the health food store to get our tofurky for Christmas with meat eaters.

    5
    « Great place to stay »

    We've stayed here on prior occasions. Great staff who are friendly , helpful, and professional. Breakfast is the usual hotel fare. Rooms are nice and clean and quiet. I will stay here in the future when doing business in the Medford area.

    5
    « Excellent; Best Western »

    I was given a room that was on lower floor vs upper King with no up charge since I was alone with a lot of stuff. Marianne at front desk very sweet and fun to talk to. Offered to get me help. She was darling....then the morning crew I had the pleasure of meeting, Steph and Carianne. My father is terminal which is why I was there. They went above and beyond actually watching my little dog for me while I packed up and grabbed a bite with my family at Black Bear! We all just needed a break. I could not believe they did what they did absolutely the nicest ladies. Very nice hotel, very clean and kept up I thought for the price would not be very good, I was wrong! I will go back in a heart beat. Every staff member I met was very very nice.

    4
    « Walked in.. »

    We ended up staying here as we had car trouble on our way through the area. Hotel was exactly what we expected. Clean facility, well kept pool, continental breakfast, great office staff and reasonable price. Typical stay at a Best Western facility including AAA discount.

    5
    « Great place to stay »

    My husband and I stayed here on our way back to Washington. They accepted our cats. Room was very nice. No indication that other pets have stayed in the room. I would recommend this hotel. We will definitely consider staying here again in the future.

  • 4
    « Very pleasant hotel »

    The rooms were clean and comfortable; the staff was helpful; there was even a nice doggy area off to one side. The breakfast room was a bit crowded and disorganized, but the food was pretty good. Food trays would have been a big help. People were having to go back and forth to a table several times to carry their food and drinks.

    5
    « Best for Me and my friend and campion Service dog »

    This motel is excellent for pets with the most amazing dog park right next door / great restaurant in the same parking lot /family place with the best food - The rooms are large and the pictures do not do them the full credit they deserve Best western is my hotel that I always use and this is one of the top ten I have been too

    2
    « Good overnight stay »

    Hotel looks like it was refurbished from an older hotel chain but very clean and plenty of rooms. Also conveniently located next to freeway but there was not much traffic. The walls were a little thin-you could hear conversations in the next room but the stay was worth the cost.

    4
    « Quiet, very clean, quality place to stay with family. »

    Very good stay and very good breakfast with fruits. Good price, easy access to freeway. Very clean room and shower. I would like to come there again. The room was very clean, the beds were comfortable.

    3
    « A Lot of Noise »

    Everything was really nice about this hotel. Nice spacious room, clean, and good breakfast. However, all the rooms face out to the parking lot and all night you can hear people coming and going. We could hear cars starting, people talking, suitcases rolling, and walking up and down the stairs.

    4
    « Nice hotel for quick overnight stays »

    This hotel works well for quick overnight stays while traveling. Easy freeway access and having the Black Bear Dinner in the parking lot is good. The bed was sort of hard and the pillows were small. We prefer hotel rooms that do not have doors that open to the outside however we felt safe staying here. We would stay again when passing through Medford.

    3
    « Road Tripping »

    Wife and I out for a road trip. This Best Western was close to the interstate, Staff was awesome, helped me with some issues we had at another Best Western the night before. This B W the rooms were clean but our room was outdated as was the mattress. The breakfast was good with a nice area to dine .

    5
    « Relieved After a Rainy Days Drive »

    I travel for over 30 years with the State of California, State Controllers' Office and I did make a point to stay at Best Western facilities. Since retiring all my hotel accommodations for traveling have been with Best Western facilities when they are available. Through my years I have seen Best Western upgrade their facilities and amenities equal to if not better than the hotels in their class. The Inn in Medford measured to the quality I expect from Best Western. The Desk Clerk, Steph, was wonderful in allowing me to check-in way ahead of the normal check-in time. Kudos to Steph. Keep up the outstanding service.

    3
    « Standard Room »

    The unit we stayed in was a very middle of the road Best Western Inn. Comfortable, clean, refrigerator, coffee maker, TV, free wi-fi...no surprises. Easy on and off the freeway. Black Bear Restaurant on site plus Best Western's breakfast in the morning. Good value!

    5
    « home away from home »

    love this property. we come every 3 months, at least, for medical appointments, and sometimes in between, for pleasure. we find no need to look for somewhere else, this place has all we could want. quiet night's sleep, decent breakfast, very good wifi connection, proximity to medical offices, shopping, restaurants. the staff is friendly and helpful. i could go on and on...great shower head, great pillows and bed...it's simply great.

  • 2
    « Beware of Hobos and Transients »

    The staff is awesome, nice and polite. However, there are lots of transients walking around all over the place. One of them knocked on my door at 6am the morning of my checkout. Very strange location. The place was clean though and if it werent for the location, I'd stay again. I'll definitely avoid this area again in the future.

    4
    « Great value for the $ »

    I have stayed here several times now. Always a pleasant experience. There is a Black Bear diner right out the door, and not that far from plenty of shopping, even a little more upscale restaurant, as well as a buffet plus all the usual outlets. There is a dog park right across the street and a walking trail right around the corner.

    3
    « Paper thin walls. »

    The only thing that prevented this from being a great stay is the paper thin walls. I had a nice couple staying in the room adjacent to me. They were speaking in normal tones and I could hear their conversation like they were sitting next to me.

    4
    « Friendly staff, reasonable prices, clean rooms make this place a winner »

    After an absolutely awful experience trying to stay at the Homewood Suites, we thought we'd check out this place. What a delight! Leslie was very friendly and accommodating, and made us feel FAR more welcome. We had a nice room on the second floor in the back that was clean and comfortable. Its not super-deluxe, but it is completely fine and it is a good value. Breakfast is simple and not particularly great, you can make your own waffles, they have coffee, tea, and juice, bagels, muffins and bread, cereal, apples, oranges and bananas, yogurt, and hard boiled eggs or Jimmy Dean Croissant egg and sausage microwaveable fare. There is a Black Bear Diner next door if you need better fare. The big surprise to us is the fact that they are dog friendly and have a "pet relief" area to the right of the property. Yes, that's not surprising, but if you walk down the little path there you come to a very pretty grassy area with all sorts of trees and wild blackberry bushes. Keep walking and you'll see a beautiful RIVER with a path to it's edge. Who would have thought there was a beautiful wilderness setting right there? You wouldn't know it from the rooms as none of them look out on this (!?!?!). Why they don't put up a few picnic tables down there for traveler respite is beyond me? All in all a nice stay in a nice place run by nice people. To me, that's kinda nice.

    5
    « returning home »

    Upon checking in, Marianne was so polite, courtious, friendly and helpful that we felt right at home. The breakfast lounge was one of the best we experienced and the staff kept everything fresh, filled and extremely clean. Will stay here again and will recommend it to others.

    5
    « BW Horizon Inn »

    Front desk was very friendly and helpful. My room was very spacious and clean. The price was right and it was easy to find. Check out was easy and the young lady was very pleasant. I did not use the hot tub but but it did look very inviting. The Black Bear diner was right next to the hotel so food was not a problem.

    5
    « Great value! »

    This is the first time we have traveled with a dog, so we couldn't stay at our usual motel in Medford. Thanks for the reviews on TripAdvisor, we stayed at this Best Western, and it was lovely. Bed was great, our dog was comfortable, and they have a little area at the end of the building for dogs to "do their business," which felt safe even in the early morning hours in the dark. Breakfast was awesome, especially in this price range. The leash-free park across the street with the pedestrian bridge was an amazing added bonus. REALLY friendly staff.

    5
    « Stephanie and Jamie were friendly and professional.....the room was perfect! »

    We needed to check in early due to an eye surgery and they were quick to have the room ready. The room was clean and comfortable. The staff was super sweet and friendly. The breakfast area was huge and everything you could ask for. We highly recommend this location.

    4
    « A very good economy hotel »

    This was a very good economy hotel which is very dog friendly with a dog run on the premises and a large dog park just across the road. It is handy to the I5 and is clean and comfortable.I recommend this hotel for those who have a dog and also for travellers along the I-5.

    4
    « Great stay »

    Kind and courteous staff. Pet friendly with an off leash dog park across the street, accessible by pedestrian ramp. Felt safe and it is very quiet for how close and convent it is to I-5. Black bear diner on site for easy dinner solution. Love home style cooking!

  • 5
    « Happy Place »

    This Best Western is the friendliest and happiest place we have stayed. Everyone is there for the guests. Parking was easy, location was great and close to the freeway. But most of all the accommodations were pleasant from the warm lobby to the rooms and the staff beyond good..

    5
    « good stay »

    Stayed for just a night. Rooms were very clean. There was a heated pool available 24 hours. Breakfast was really good, it included hot waffles, sausage, scrambled eggs. Very close to Rogue Valley Mall, Medford.

    5
    « Great place to stay »

    WE have been staying at this establishment for the last 15 years when we travel to California from Washington. From the friendly greeting by the staff upon arrival to the spacious and quiet rooms you will want for not. The breakfast is substantial and the facilities are well attended to and continually cleaned. The staff is well versed regarding local restaurants, sites, shopping, and entertainment. And if that isn't enough they also give excellent directions. It is well worth the effort to drive the extra miles to stay here as you will be well served and the prices are totally reasonable.

    3
    « rate jacked »

    Checking in at the front desk was a hassle. Checking out was even worse. They told us one rate when we checked in and when we checked out they tried to charge a higher rate. It took over an hour to get it straightened out.

    5
    « Clean and comfortable »

    Conveniently located property. Staff helpful. Room clean and comfortable. Would stay here again and would recommend hotel to friends travelling in this direction. Breakfast was what we usually find at the Best Western chain, was convenient, not having to go to a restaurant, and was a good start to the day.

    4
    « Great Stay »

    I love that they are pet friendly!!! The staff was very helpful and enjoyed meeting our pets. The pet area work out great as our room was close by. My son an I used the very warm hot tub on a cold night and enjoyed it. It was a lovely stay. On another note the Black Bear dinner is by far the worst restaurant ever an we've eaten at 1 before.

    5
    « Motel upgraded »

    The motel has done some upgrades and is better than my previous stays. Breakfast also had great new items. Access on and off the freeway is easy. Good restaurant right next door and many more within five minutes.

    5
    « Walking distance to off leash dog park. »

    Rooms in back are quiet. Pet area leads to open area that is nice in dry weather, but it gets muddy in the rain. Short walk to off leash dog park and great paved hike/bike trail along Bear Creek that goes for 20 miles.

    5
    « Southern Oregon vacation »

    Cariann& jamie provided fantastic hospitality during our stay. The free breakfast between 6 and 10 AM was fantastic. There was a place for our dogs on the property. Black bear restaurant adjacent to the hotel was fantastic with superior food. The dog park across the street was very convenient for dogs. The rooms were spotless and up-to-date. Thanks again!

    4
    « Just great »

    We made reservations by phone with friendly Cari Ann who also welcomed us when we arrived. The amenities were just great as well. We did not know about the hot tub, but will definately bring our suits for the next trip as it is located in a nice way and accessable to the rooms. We enjoyed the fact that we were next door to a fine diner as well.

  • 5
    « Friendly, quiet hotel »

    Great staff help you get the updated information on this vibrant southern Oregon area. The rooms are very clean, beds great and in the summer the pool is wonderful. This hotel is right next to bike and hiking trails along the Bear Creek trails and a dog park is across the street. We have stayed here for years and always come back here when we are in the Medford/Ashland area!

    4
    « Great place to stay in Medford »

    My wife and I really like this place when we visit her brother, who lives in Medford. They allow dogs, which makes it a winner. There's a dog park accessible via a pedestrian bridge that crosses Barnett Road. A free breakfast is included with the room, which is super important to me. The rooms are always super clean and the staff is very helpful and friendly--big shout out to Marianne at reception, who is always super sweet and helpful.

    5
    « Very clean rooms! »

    Stopped here many times passing through up North. Always clean rooms and most friendly front desk staff! Free breakfast is consistent and very fresh. I love that Black Bear Diner is attached to the Motel for another option. Keep up the good work!

    5
    « Very helpful staff »

    My husband had an unexpected surgery at Rogue Hospital in Medford while we were out of town. Best Western Horizon was right down the street. The staff arranged a room at 10pm even though it was busy and crowded on Valentines weekend. They checked to see if 2nd floor was ok since a double on 2nd was all that was available. They were courteous and helpful thought our stay, and provided a card, and held the room each day till 11am, till I knew if he was going to be discharged. The room was large, immaculate, and had comfy beds. There was a table and two chairs by the window. There was ample free parking, and a good free breakfast. I was given a reasonable discounted hospital rate. We would definitely stay here again if traveling through Medford.

    4
    « Nice place to stay in Medford »

    We almost always stay here when we come to Medford because the kids love the hot tub so much. It is large and clean, albeit a bit crowded sometimes. They have some rooms with an extra portion, almost like an apartment. These are a bit more, but worth it if you have kids. Nice to be able to shut them out, sometimes. The Staff is always very accommodating. The breakfast is a bit iffy, but it's motel food so what should we expect. The nearby restaurant is very good, just don't park there unless you are eating there, too! Definitely a good place to stay!

    5
    « Very Nice »

    Have stayed here for many years and always a good experience. The rooms are clean and staff is helpful. Close to the hospital and doctor's offices, shopping, and restaurants. Included in price is a nice little breakfast with lots of items, but if you want the full deal go to Black Bear next door. My only complaint would be that truckers stay here at times and they start their trucks up early.

    4
    « Always Dependable »

    Convenient, dependable and easily accessible. This hotel has standard breakfast available, a hot tub, and an outdoor pool. Staff is always helpful. Location is close to freeway, but you don't hear the traffic. We stay here frequently because of proximity to family.

    5
    « Great place to stay »

    This is really a wonderful place to stay. We were very tired when we arrived and was happy to see a restaurant right in front of the Best Western. We were able to eat and than relax for the evening. We would stay here again and again. Next time we will bring are fur baby, we noticed pets are permitted.

    3
    « Feh not bad.... »

    Not the best Best Best Western but definitely not the worst either. The room was clean albeit dated but the room smiled funky. The cleaner they use smells awful - like flowers that have mated with a bottle of antiseptic. The beds are pretty bad and really need to be replaced. Seriously, how hard is it to supply good comfy beds these days? That said, the staff are great and it's conveniently located right across from a great fenced dog park and park to walk in.

    4
    « Doctors visit »

    The Best Western is a great place to stay the rooms are clean and well kept. They have a nice dog walk area and well stocked doggie bags. With the exception of the small pillows the Best western is all ways a consistent place to stay and that is much appreciated..

  • 4
    « Good stay »

    Pulled in at night, Black Bear diner is basically in the parking lot, so easy dinner option. Clean, quiet room, comfortable bed. Decent breakfast options, waffles, hard boiled eggs, cereal, juice, bagels, yogurt, fruit.

    5
    « Most comfortable hotel bed I have slept on »

    This hotel has spacious, very clean rooms with a microwave and frig. The beds are the most comfortable I have ever slept on in a hotel and the bedding is great. The bathroom towels are thick and soft. There is a large overstuffed chair and ottoman that is very relaxing to sit in as well as a desk area. It is centrally located to several restaurants and businesses in the area. The staff is very welcoming and helpful.

    5
    « Excellent staff & service »

    One of the best customer service experiences in a long time. Front desk clerk greeted us with a smile! She was knowledgeable about the area, made sure we got any possible discounts -- generally a very friendly person. Breakfast staff person was very accommodating as well. Quickly got a tray for me to take breakfast back to the room. Standard motel breakfast, lots to choose from. The gentleman working on the grounds & cleaning the exterior greeted us warmly when we saw him working about. Bed was excellent! Not too hard like most motel beds. Quiet place despite how close it is to the freeway. We would choose this hotel again when we need to stay in Medford.

    4
    « Reliable comfort »

    In general everything was perfect during our stay. All their amenities are as advertised. However, if you have a choice, ask for a room at the back of the facility, away from the street noise. If you are handicapped, be specific about your needs. I asked for a handicapped room and got a room with a lot of "grab bars", but no walk-in shower, which is what I needed.

    5
    « Excellent Accommodations for Alter-Abled »

    I stayed at the Best Western in Medford. The Alter-Abled room was excellent. The closed captioning on the TV worked. There were bars in the bathtub. It was very clean and comfortable. The staff went out of their way to make sure I was comfortable. I will stay there again.

    5
    « Great Hotel and pet friendly »

    A great hotel and pet friendly. Would highly recommend. Our room was clean and updated and we really appreciated the large pet area on the property. The staff was friendly and made our stay very enjoyable!

    4
    « Changes at Best western »

    In the past before Best Western split up the rooms had more information packets and a phone book, plus a clock-radio-alarm-clock. the second floor room was super quiet as I had requested a room away from the freeway side. Clean room. the breakfast was good but the eggs and sausage wee luke warm. should have been hotter. Check in and check out were good and proximity to the freeway was good to.

    5
    « Outstanding »

    Very happy. no complaints. I would recommended it. Rooms were clean, breakfast was on point. friendly staff, plenty of parking, convenient location. Close to shopping and freeway. I will come back for business or personal trips

    4
    « All Hotels need to work on the Internet Connectivity! »

    Breakfast was great! Room was nice and clean. Internet and TV were bad. TV was un-watchable and streaming over wifi, impossible. Conveniently located right off the freeway next to a Black Bear Diner.... nice to be able to park once.

    5
    « Great Night in Medford »

    The Best Western is conveniently located just off the freeway. The reception staff was friendly and helpful. Great internet connection. Spacious and clean room. We had 2 cats with us and we were charged and additional $12 per cat. That seems rather high.

  • 5
    « Great Hotel / Great Service »

    My boyfriend and I were driving from Portland Oregon to Medford for In and Out Burgers. We were looking for a hotel that was going to be nice yet not to expeience (since we were only staying one night) and I always check the Best Western in the area I am going. This best western is so pretty outside with the brick siding. The rooms were clean and the overall area was quiet. Check in and check out was super easy and the customer service there is perfect. We checked in at 9pm so I was worried that they wouldn't be very helpful but they got us an amazing room and offered a late check out since we would probably sleep in late. Overall it was a great place.

    4
    « Excellent Staff, Decent Accomodations »

    The bed isn't bad, but not the MOST comfortable; hot tub is great, hotel location is great, excellent staff makes up for any shortfalls. Internet is fast and there are some great restaurants nearby to check out; some even walking distance.

    5
    « Great spot to stop »

    Came in after midnight, but the staff had everything ready for an immediate check in. Helpful and informative as well. Parking was fun, but hey, came late so had to walk a little. Room was large and clean, no unpleasant odors and well taken care of. Bed was comfortable, with modern TV and other amenities in the room. Only stayed for sleep so can't rate a lot, but was highly impressed with the breakfast and the staff running the area. This is a large motel with a small dining area which was really busy, but the gal running the show did a fantastic job keeping the area clean and making sure plenty of food (warm and cold) was out for all to enjoy. This is one place I would like to revisit in the future when traveling again.

    3
    « A fine place to stay on your way north or south »

    We needed a place to stop for the night on the way home to Portland. I generally have good experiences with Best Western, so we chose this property. It was clean, the lobby was nice, the room was fine, no issues at all, except that, because it's a hotel that's primarily for people on their way somewhere else, people get up early in the morning to hit the road and it can get loud. I recommend getting a second story room (though there's no elevator) if you want to sleep later than 7am.

    4
    « Another Great Stay »

    I have reviewed this Hotel before and I stand by it. I will always stay at the Horizon Inn. Staff is Friendly, Personable, Professional, and Helpful, all rolled into one package. The wallpaper on the rooms are outdated but everything else gives a feeling of warm and comfortable. The rooms are spotlessly clean and the beds very comfortable, and I have a bad back and shoulder. The value is SUPERB! The Horizon Inn offers everything you need for a Comfortable, Safe, Value stay. My go to place to stay in Medford and there are plenty of choices. You get more than what you pay for! Pets galore at the property with a sizeable pet area for them to do their Bidness! Having the Black Bear diner next door just add's to the experience!

    5
    « Excellent Hotel »

    This hotel is terrific for many reasons. It has some of the best staff I've encountered from the start to the finish of our stay. Very friendly, helpful, & A1 service. The room was a good size, & had a microwave & refrigerator. Looks like it was updated to have a nice quiet heating/AC unit. Their inc. continental breakfast is so much better than expected because it has A LOT MORE than muffins & cereal to choose from. Perfect location in Medford to anything you're there for!

    5
    « Excellent Hotel »

    My husband and I enjoy staying at this property for the friendliness of its employees and cleanliness of their rooms. It's centrally located in the middle of Medford making everywhere we wish to go no more than a 10min ride. Highly encourage you to stay here. Best value in area.

    5
    « Medical appointments »

    My trip was to consult with an Orthopedic Surgeon and not for business or pleasure. The motel was convenient to my medical appointment especially with the Black Bear Restaurant in walking distance. The ladies at the front desk were really helpful in accommodating some special needs I require.

    5
    « Perfect Location for Travelers on I-5, Clean, Friendly, Affordable, and Food »

    Located just 2 minutes off I-5 in Medford Oregon, this is a perfect stop for travelers. It was affordable, breakfast included, a Black Bear Diner next door, with friendly staff, clean rooms and a great location. The staff were super helpful and friendly, from helping me switch my dates even though I'd booked thru a discount online site, to moving me to a downstairs room after I wrenched my knee hiking on ice, and giving me directions to get a low tire filled up in the busy morning. The breakfast spread was great, from oatmeal and cereal, fresh fruit, beverages, to eggs and sausage and waffles you make yourself. Plus all the icing sweet stuff too. Take out from Black Bear Diner next door after a day of driving, when you just want your jammies and some TV time, that was perfect. Clean and tidy rooms, with microwave and fridge, free wifi and lots of TV channels. Soundproof windows for the highway 2 blocks away, air and heat, and lots of parking. Perfect, stay here if you can, they deserve our business!

    4
    « one night stay »

    Handicapped friendly room was just right for my disabilities. Did not have the room with walk in shower, but tub was fairly easy to get into with rails for grabbing onto. The handicapped room was right next to breakfast room, but staff was pretty quiet in their preparations.

  • 4
    « Good place to stay in Medford Or. »

    Great staff always very friendly and helpful. They remember who you are and your preferences. Good rooms Easy on and off the highway I would recommend this hotel to any person that needs a place to stay in the Medford Or. area.

    4
    « Welcomed from the minute we checked in »

    Tired from travel so it was a delight to come into the Best Western Horizon In in Medford OR and the fireplace is going and the staff greeting is equally as warm. James made sure we received a quiet room for much needed rest. The breakfast was good - much variety so if you didn't like one item, there was plenty to choose from. The rooms had microwave and refrigerators - a plus. This was a very pleasant stay!

    5
    « People AND animal friendly! »

    Exceptionally clean rooms and property for allowing so many visitors with pets. Quiet and safe location especially given its proximity to the freeway. James and Marianne at check in and out were more professional and welcoming than most higher priced hotels I've been to. Their breakfast had something for everybody, far more than the advertised "continental". The little dog park even had a creek running past it and was a pretty cool place for our pup to explore! The only downside to the whole experience was that a couple pet owners failed to pick up after their dogs in the park, surprise! Inconsiderate humans are out there. Other than that I cannot say enough great things about our stay. I travel for my work and stay in various hotels and can say with confidence I wholeheartedly recommend this place and we will be back!

    4
    « Great Place to Drop Inn »

    My mom and I were traveling for the holidays and chose this Best Western based on our previous experiences with the chain. We checked in without reservation around 10PM and had a delightful check-in for a fair price.

    4
    « Good place to stay »

    Clean rooms, very good room for the price. The reason I gave a 4 stars is because I made reservations a good week before and phoned 24 hours before arrival. Checking that we had the rooms they assigned us. We all wanted to be close. Upon check in one room was way down by the place to eat, other two way away. I asked why we didn't get rooms requested they said they were changing out beds. We spoke to the people right next down that should of been our room and they checked in earlier. The beds were comfortable, and I liked the breakfast room you need a key to get in, so not everyone off the street comes in. Staff very nice. Just because I had a little mistake please stay at this Best Western. Good price for a nights stay.

    4
    « Clean comfortable stay »

    We only stayed about 6 hours but were greeted at 2 am by a friendly face. The rooms were comfortable and everything was very clean. Breakfast was okay- sausage did not seem to be cooked all the way. We just ate other items. It was very quiet an comfortable.

    5
    « Best. »

    The "Best" in Best Western describes this Motel. Checked off all my requirements. Clean, comfortable, large room. Comfy king size bed. Most of all pet friendly. The complimentary breakfast was awesome. Not just cereal, toast, etc. Had all that plus eggs, sausage, waffles. Good coffee. Close to highway. Black Bear Diner right there. AND....the staff is awesome. p.s. close to medical offices and they have medical discounts if that is why your there.

    5
    « One of the most comfortable beds i ever slept on. »

    Was hunting up in the Medford area and decided on this hotel, the price seemed right. The staff was friendly and knowledgeable in helping with local stores for hunting license and food. There is a Black Bear Diner right next door which was nice after a long day hunting. There are many hotels in the area but price wise and clean and comfortable room, it's a great choice.

    5
    « the perfect overnight »

    this place has so much going for it---close to I5, black bear restaurant across the parking lot but more important it was clean, clean clean. Had a desk plus an arm chair and small table and lots of lighting. The wireless network worked the whole time. Didn't do their breakfast as I left early am. Will be staying here on my return trip.

    5
    « Great place to stay »

    I've stayed here on prior occasions. It's a an older property, but it is clean and quiet. Great friendly staff. It's fairly close to shopping and restaurants. I will continue to stay here when I'm in Medford.

  • 5
    « Excellent »

    We have stayed at this motel a few times.This is an older motel but all was in great working order. The room was clean and the bed very comfortable. The staff was great. The wireless worked very well. Basic motel but all the comfort needed. Breakfast is satisfactory. We will stay there again in the future for all our stays in the area. We were there for a medical appointment. The price is affordable. All in all very pleased with this hotel. The location is a bit away from the main shopping but not so far as to be unacceptable.

    4
    « be awhile since i stayed here give it another try. »

    room was clean. was a little noisy till around 10:00 pm then got quite. interned dropped me three times but other than that was a nice stay. Black bear restaurant next door was a plus. I would stay here again

    5
    « Nice Stay »

    we arrived late and everything was very nice and would stay their if we were every to go thru Medford again The people that checked us in were very welcoming as we were very tired after a long days drive

    5
    « BW Horizon Inn is a good place to stay in Medford »

    Convenient location off of I-5. The hotel breakfast is pretty good. Black Bear diner is right next to the hotel for those that want lunch and dinner. Lot of historical sites to visit in the surrounding area. Good shopping very nearby.

    4
    « Great & comfy value »

    Friendly staff and good value. Bed was very comfortable but covers were too light and I needed an extra blanket. Allowed pets and had a very nice policy - $12/day but no more than $50 total. Standard continental breakfast items, but who doesn't love waffles?

    5
    « THANK YOU, STEPHANIE AND JAMIE, TOO...!!! »

    You just plain and simple know how to run a hotel -- no doubt better than anybody in the entire BW chain! We have stayed here half a dozen times as we travel back and forth from Vancouver WA to San Diego CA and every time it's as good as the last. Now, with the expanded breakfast room it's even better. The hot tub is pure pleasure, no matter how cold outside. Internet was great. Thank you to Jamie at the desk and Stephanie getting us a BW Rewards member upgrade. See you next time (and you know there will be many more wonderful stays here)!

    5
    « Always Good »

    We always stay at Best Western in Medford. The hotel is very clean. Beds and Pillow are excellent. Staff is very helpful and friendly. Price is very affordable. The continental breakfast is one of the best we have had at hotels.

    4
    « Good location and great pet friendly hotel »

    Needed a place to stay during my surgery at Medical Eye Center that was roomy and pet friendly. The location was perfect, just down the street within walking distance of the Medical Eye Center. The pet area was good and across the highway was a dog park where my husband took our dog for a great time with other dog lovers. The suite was a good value, clean and was perfect for what we needed. Black Bear was a good option for breakfast.

    2
    « Tired hotel in need of renovation »

    Stayed one night en route to Palm Springs. The hotel reception staff were very welcoming. Wifi didn't work and reception staff gave us a number to call their provider help line who advised they could only deal directly with the hotel staff (hmmmm). Annoying. Got wifi around 10 pm. Hotel rooms are a bit tired. Next door diner (Brown Bear or something) is awful - not clean and gross processed food masquerading as cooked fresh. Go somewhere else to eat, seriously. Free breakfast was high calorie processed junk for the most part but hey it's free. Will not stay here again.

    5
    « very nice room. Good location »

    Easy access to Hospital if you need that resource. Quiet room away from Freeway but easy access to freeway. Not far from town. Great Black Bear Restaurant next door. Good promo program for frequent stayers. Good light breakfast.

  • 4
    « Clean room »

    this is my third stay at this very nice BW hotel, room is very clean, bed is very comfortable, breakfast is average, will be back again if I am traveling this way, conveniently located next to Interstate 5

    2
    « OK place to stay »

    I booked the room because the website said there was a workout facility and when I got there I was told they had closed it but had not bothered to update the website. I would have booked somewhere else had I known. When I checked out I was told that I would have to get a manager to credit the day that I decided to leave. Employees should have the ability to fix issues without talking to a manager.

    5
    « Highly recommended »

    My mother in law was in Rogue Valley Medical Center made a reservation on the way south. They were so helpful and accommodating. At such a hard time it was wonderful to come to a clean room. Climb into a comfortable bed and get up to a yummy breakfast. Highly recommended.

    3
    « Basic but clean overnight travel stop »

    The Best Western Horizon Inn in Medford provided a basic travel stop on a road trip south on I-5. We hadn't actually planned ahead and were hoping to stop an hour or two north of Medford but, when we started looking for a stop, were surprised that many places were full. Finding room at the Horizon Inn turned out to be a welcome choice. From that first call through check-in and check-out, the staff was incredibly friendly which enhanced the stay. The motel itself is fairly basic. This is an old-fashioned wayside stop along the highway where you park right outside your room (its 2 stories - I don't remember an elevator but I can't be sure there isn't one). The room is basic but does have a refrigerator and microwave. While basic it is very clean and the beds were comfortable. The Black Bear diner in the parking lot was convenient for a late evening, quick meal. So, if you are driving up or down I-5 and are looking for an overnight stop near Medford, the BW Horizon Inn is a good choice.

    4
    « Where's the meat? »

    Have stayed at many Best Westerns, but, this was the first one that had a meatless breakfast. Was still very good, though. More than enough for all of us. Friendly staff at the front desk, and the rooms were right up there with other Best Westerns. Easy to get to from the freeway.

    5
    « Very Friendly Staff »

    We stayed at the Horizon Inn on the 15th and 16th. The staff there were very friendly and personable, especially Marianne and Nicole. Our room was very clean and the bed was so comfortable. They also offered a full breakfast every morning. We really enjoyed our stay there and would highly recommend it to our friends and family. There was only one negative, they only offered 1-ply tissue.

    4
    « Great service and clean room »

    The service was great and the grounds and room were also excellent. Only drawback was the amount of perfumed air freshener that was used in the room. It permeated our clothes. Had to open the door for extended lengths of time to get the smell out. The staff suggested that we call ahead next time to make sure they don't use air freshener in the room we will use. Why don't they just discontinue using it altogether??!!

    1
    « Broken Bathroom Fixtures »

    The bathroom fixtures were not quite attached to the wall, I could not reach the shower head even as I stood on the bathroom ledge, there were stains of unknown origins on the lamp in the bathroom, and the furniture had stains of similar unknown origin but of larger size. The only reason I did not switch hotels is because the bed smelled clean and the sheets were decent and it was too late at night to switch hotels. I will never stay here again even though the staff was really friendly and caring.

    4
    « good value »

    Our room was upstairs way in the back of the complex. It had a comfy king bed and good shower. There were no odors in the room and it seemd very clean. Breakfast was about average for an Oregon Best Western. Friendly desk clerks. Room was quiet overnight, but walls are thin so get a room away from hot tub and pool for a more pleasant evening. Our room was near the hot tub, so we heard people in the tub. And the bathroom vent ran constantly and was so loud we had to keep the bathroom door closed (there was no way to turn it off). We have stayed here several times, and have had quieter rooms near the office.

    4
    « Clean and comfortable »

    I frequent this hotel when I visit my mother who lives in a retirement home nearby. The staff is friendly, efficient and accommodating. Housekeeping staff is great. The rooms are pretty basic, but the beds are comfortable, there is comfy seating, and there is a microwave, coffee maker and fridge in each room. There are some thoughtful touches, like free wifi and lots of electrical outlets everywhere which makes it easy to charge electronics. Parking can be a challenge, but the place is busy for a reason. Starbucks, grocery stores and restaurants are close by, and the hotel is right off I-5 and one exit south of the airport, so couldn't be more convenient for travelers.

  • 5
    « Slept well »

    My bed was cozy and my room was quiet. I got a full night's sleep which is rare for me while on travel. The breakfast selections were very good, I ate what I normally would at home. I liked the 2 TV screens in the breakfast area. The clerks were friendly and funny. I would recommend this motel to anyone.

    4
    « Excellent Hotel »

    Great hotel and Value! Could use a bit more parking and lighting in the center of the parking lot. Black Bear Diner on the same lot is a bonus! Great central location for our stay. Highly recommend this hotel!

    3
    « Older Motel »

    Pleasant staff, but rooms and beds need updating. Beds are extremely soft and lumpy. Noise between rooms loud at times. The breakfast selections are nothing special. Internet service slow. I expected more for the price.

    3
    « Ok for a stopover »

    Stopped in Medford for the night.. The rooms are quite small but clean the beds were not that comfortable (mattress was lopsided) ..no alarm clock..Fridge and microwave..Outdoor pool..hot and cold breakfast available... Located just off the I-5...

    5
    « Best, Best Western around »

    Very Clean, Updated, Comfortable. Great staff. Breakfast. Pool etc. Quite a surprise as my experience with BW has been spotty. Would definitely recommend. There are some great restaurants near by...McGraths Fish House really good for all kinds of seafood and fish as well as typical American stuff. Good value for $$$ too.

    5
    « Medford Best Western »

    We stayed at the southern Medford Best Western and have done so in the past. It is a fine property and the staff members are professional, helpful, and friendly. The complimentary full breakfast has a good variety and the room is spacious. As it is on the south end of Medford, it is convenient to go to Ashland.

    4
    « Good value hotel »

    We had a clean, large room with a comfy bed and lots of counter space. The room was quiet for a good night's sleep. The fridge was smaller than most other hotels. The shower had good pressure but the water temp went up and down by itself. Breakfast was good with a fair amount of seating. Staff was friendly and helpful. This hotel is 2 storeys but there is no elevator. Parking is free but there is a Black Bear restaurant next door and both parking lots kind of blend together. Don't park at the restaurant by mistake, they'll tow your car!

    5
    « best you can find...'cept for breakfast »

    awesome property. could not want for more cleanliness, comfort, friendliness. however, if you're committed to health eating, you'll need to breakfast elsewhere. breakfast items are high sugar and high carb.

    4
    « comfortable and a good price »

    Stayed at the BW Medford on a road trip. Very comfortable, nice pool area which we didn't get a chance to use. Only negative was the very slow wifi -verrrrrry slllooowwww. Had to switch to my personal hotspot. Otherwise all good

    4
    « Decent for an overnight stop on a road trip »

    Showing some age, but not too horrible. It was a little bit noisy with the freeway nearby and the carpark on the other side, plus there was a family making a ton of noise in the hot tub. Nonetheless though, the rooms were fairly clean, so it was still a decent place to stop overnight for our road trip. Wifi was pretty good.

  • 3
    « Okay With Some Reservations (no pun intended) »

    We stayed one night with our small dog. The hotel room was fine but the wifi was really bad. I couldn't login on my laptop. The free breakfast was a joke, one small breakfast room for a very big hotel just won't do. The breakfast room got very crowded and was not really any use at all. All in all it was okay but they could do much better.

    5
    « Great stop »

    Showing a little age, maybe, but not necessarily in a bad way. A very friendly comfortable place to stay. Close to all major Medford attractions, but without any highway noise. WiFi worked great. I booked through Best Western for the best price.

 

Getting to the hotel ...

All directions
·From: All directions. The BEST WESTERN Horizon Inn is located off Interstate 5, Exit 27 onto Barnett Road.