BEST WESTERN Hotel Posada Freeman,  Mazatlán

4.0/5  - based on 135 guest reviews.
Olas Altas #79 Sur, 82000, Mazatlan, Mexico - See map
+52 6699856060 +52 6699856064

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Game room
    Game room
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Onsite laundry
    Onsite laundry
See more
TripAdvisor Traveler Rating
based on 136 traveler reviews
See more comments >>
Photo gallery :
Discover the BEST WESTERN Posada Freeman in Mazatlan, located on Olas Altas Beach, in the heart of Old Mazatlan and close to the historic buildings of the 19th and 20th century. The BEST WESTERN Posada Freeman itself is a landmark built in 1944, the first high-rise 12 floors, in the Northwest region of Mexico. In Plaza Machado, museums, art galleries and The Opera House are within walking distance. Enjoy the different restaurants and bars nearby. Our 72 rooms offer city and ocean views. You will also enjoy the convenience of wireless Internet access available in all rooms including our lobby and meeting rooms. Arrangements can be made for golf, tennis, deep sea fishing, city and country tours, and many attractions and festivals. Mardi Gras festivities are at our door step with parades, fire works, music, dancing and non-stop fun. Mardi Gras is usually in late February or early March, over 100 years old, makes our festivities the largest and best of Mexico. Enjoy your stay.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 136 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
48
Verygood
 
51
Medium
 
25
Poor
 
6
Horrible
 
6
Business Business 22
Couples Couples 42
Family Family 23
Friends getaway Friends getaway 22
Solo travel Solo travel 13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Posada Freeman,Mazatlán
  • 1
    « Dissatified Stay in Historic Downtown »

    Do not mistake the usually satisfactory accommations Best Western provides. This hotel the rooms are dirty, water is not filtered, service is slow due to understaffing. My sister and father familiar with area and selected hotel for the location near ocean, cathedral, galleries and shops. Okay we accepted rooms not updated modern but beds are terrible hard, very low old toilets. As my 82 year father summed it up -- you get what you pay. A two night stay turned into a one night upgrading to another hotel. Good Luck!

    5
    « Reviewing the rooftop bar and pool »

    Every year now, I go here and take new people with me to see the sunset from the roof of this hotel. The sunset is beautiful from here and there is an infinity pool on the roof. The view from the top of the Freeman is incredible. You can see in every direction, the ocean, the port, the light house, the cathedral, the city. As the sun goes down, and the lights start turning on, it looks like a fairyland. We usually manage to go here for a drink before going on to a local restaurant for dinner. I regret to say that I have never eaten at the restaurant on the ground floor. A wonderful experience.

    4
    « Quiet Oasis in the Center of Mazatlan »

    La Posada Freeman was a great place to rest a night on out our way South to Ajijic, MX. The location puts us close to the toll road that we use. A bonus is the free breakfast buffet, which equates to about $ 30 US including tip. There is safe & secure parking within the hotel grounds, which made us feel comfortable, since we travel with a packed car on our way south. Our next report will be on the quality of th breakfast buffet.

    5
    « 360 View and a Cold Beer »

    We always take our Mazatlan visitors to the bar at the top of the Freeman. To get their you will take the lobby elevator (old but safe) and then walk up 2 flights of stairs to the pool deck. Here you will get table service and some nights some easy listening music. From the top you can see the Olas Altos, the miles of the Malecon, the Stone Island Beach, the Pacifico Brewery, the Angela Peralta, light house, etc. Its a lovely way to spend an hour.

    4
    « Very nice hotel »

    I selected this hotel for my business trip to mazatlan because is near downtown where I had my meetings, I really liked the hotel not only for the location but the view to a very nice beach, near to many local good restaurants, good services some old the building and furniture w low mainteinance but I like it as a future place to stay

    2
    « Best Western in need of renovation. »

    We arrived here on April 23/2016 and got the eight floor ocean view room with two double beds. First night was a nightmare because they had a wedding party on the tenth floor and they kept us up till 2 am in the morning after numerous calls to the front desk reporting the noise but nothing was done about it. We found that the toilet wasn"t clean the towel bar fell off and the remote for the tv wasnt working properly either. We talked to the manager the next day and she was very concerned that we weren"t happy. She moved us to a suite with two double beds and full kitchen and two bathrooms. EVERYTHING WAS OKAY till we tried to use the phone and it didn't work and it was determined by the maintenance staff that the problem was the line from the company was broken somewheres. When we tried to use the stove the stove didnt work either. Another disappointment that was brought to the managers attention. The manager wanted to move us again to the fifth floor suite but we didn't want to move again. We decided to tough it out. The view from the eight floor is vantastic and the suite did have alot of room. It is a short walk from this hotel to the downtown area and is right accross from the malecon. The lighthouse is nearby and stone island as well. One other thing that was really disappointing was one of the waiters was really unfriendly with us every morning we had breakfast here. One morning he ignored us totally and we had to get our own coffee. So not the managers fault she tried to help us but this hotel needs to be renovated and staff need to do a better job in making guests feel welcome. Also the breakfast buffet needed some variety it was always the same for the week we were there. Hopefully this helps you improve your hotel.

    4
    « Older high rise, convenient to old part of the city, across from malecon & ocean »

    This is a different hotel from the Freeman on the Zona Dorada, so make sure you are reading/writing about the hotel you are looking for. Great location across the street from the malecon and beaches, walking distance to anything you may need. Pool on the roof with 360 views of the city and ocean, beautiful open-air lobby and restaurant. The A/C was not working in the first room we were assigned, so they moved us to a smaller room on a lower floor. We didn't use the pool because it was full of kids. The bar was great, with good service. Buffet breakfast was excellent, though limited. Other food items ordered by our group members in the afternoon looked fresh and appealing. Our bed was a bit hard but the room was clean and we had plenty of hot water. We would definitely stay here again.

    5
    « A great place to stay »

    Just got back from a week at the Freeman, my first stay there and I was very pleased with the accommodation. Walking in from the parking lot, you enter the tiled lobby that is open to the world on the front with palm trees and the ocean just across the street. It's breathtaking to feel that rush of warm, tropical air and have that view greet you. If you want a view, stay on floors 5 or above. I was on 5 and had a spectacular ocean view and a small balcony with a couple chairs so I could enjoy the warm evenings. The buffet breakfast (it's included in the room rate) is delicious with fresh fruit, yogurt and granola plus a half dozen warm, savory dishes to choose from. The morning staff is friendly, although until they get to know your preferences, you do have to ask a few times for things. But after about the 3rd day, they knew exactly what I wanted. The only thing to be aware of is the noise from the street at night if you're on the front of the hotel. I brought ear plugs and most nights that was enough and I could leave the windows open for the fresh air. But a couple nights, I needed earplugs and the windows closed with the AC on to block out the noise. The front desk staff was very friendly and helpful. Overall, this is a great place to stay for the view, the convenience of walking distance to the old part of town and the proximity to the beach.

    4
    « Much Improved! »

    Since I stayed there three years ago, it is much improved. The young staff was unfailingly helpful. The rooms though small were clean and everything worked. The view from the ocean-facing room was spectacular. The pool and bar, though accessed by stairs, very nice. Breakfasts plentiful and service attentive (though hot dishes suffered the usual buffet fatigue). The location couldn't be better. And free parking. I shall return.

    4
    « A Gem in Old Mazatlan »

    Situated along the beach strip in the old part of Mazatlan Centro, the Posada Freeman Hotel is an excellent choice. The daily breakfast is well presented and changed slightly from day to day. The roof top pool is small but pleasant. The Staff were outstanding and the room clean and comfortable. Bed sheets were thin and towels were average but otherwise fine, Internet access was very limited and slow when available in the room. Location to all the sights and the historic center is excellent. I highly recommend this hotel.

  • 1
    « It was nice at one time-NOT NOW »

    I have been to this hotel probably 20 times and it has slowly declined to where I would never step foot in this place again. Every time I come to Mazatlan has been for business because this city is far from a resort town. On this last trip I brought my wife with me for the first time. On the last trip here in November 2015 I booked a room with an ocean view. When I checked in they told me that all the ocean facing rooms have been booked and they could give me a "city" view. The room was smaller than my closet at home and of course the coffee maker didn't work as well as two of the lamps and the clock. I attended the golf tournament I was there for and immediately flew home after. I know what your saying-It's a very inexpensive facility so what do you want? What I want is a clean room and have what is available in the room to work or why have a coffee maker, clock, and lamps in the room? For display? On this trip with my wife I booked an ocean facing room and once again when I checked in I was told there was nothing available. I am the type of person that doesn't get upset however the front desk person apparently saw my face turn bright red so she checked once again and said that a view room just became available. Of course there was an extra charge which I paid. Don't know why the extra charge but it was minimal so I paid. When we got into the room my wife had to take a shower. When she got out she told me that one of the towels was still wet and looked like it had been used. I called the front desk for another towel and it was never brought to me. The floor was dirty because my white socks were black on the bottom after wearing them for only an hour! We were hungry so we went to the restaurant and split a club sandwich which was terrible. prior to going to sleep I made coffee using the bottle of water that there is a charge for and had everything ready and just needed to turn it on when I awoke. The next morning I went to the coffee make however the button to turn it on wasn't there. It was broke..... I went downstairs and the restaurant was packed and finally after waiting for 15 minutes got ahold of a waiter and he gave me two cups of pretty good brew. We came downstairs and attempted to eat breakfast. Because it was about 10:30 am and most of the guests had already eaten most of the food was gone and wasn't replaced. There was a little fruit and some toast so that is what I ate however I did try the scrambled eggs which were cold and tasteless. I had some business that day so we returned later and I took a shower and dried myself with a hand towel and thats when I saw Mr. Cockroach and his family. We decided to leave. I went downstairs with our luggage and explained to the front desk girl what happened and she readied our bill. She asked me if I used the bottle of water in the room and I told her I did and what had happened with the coffee maker. She still charged me for the water!!! I'm done with this place and it wasn't for the bloodstains on the sheets or the small smelly pillows. I will never come back because the staff doesn't care, the owners don't care, the chef doesn't care and the cleaning crew doesn't care so you know what----I don't care. I have stayed in hundreds of hotels some of the finest in the world and then there is the Freeman. If you really want to save money go to the downtown bus station sit in a chair and I bet you will have a better nights sleep then this terrible facility. Do yourself a favor and book somewhere else. I just saw a review of someone who wrote about a suite overlooking the ocean and that it was fantastic. There are no suites overlooking the ocean. The only "suite" they have is overlooking the trash cans and the furniture is circa 1940. Good luck with your stay here but thats it for me......

    5
    « Suggest upgrading to a suite »

    Booked a room on Hotels.com for 4 nights, $70 per night. Arrived to find the room very small. Immediately upgraded to a suite for $30 per night more. Loved the suite! Very spacious, views facing ocean and Malecon and another view of Centro. Refrigerator, wifi, two tvs, two bathrooms w showers, ceiling fans, ac, safe, kitchen area and couch. Suggest getting on the 4th floor or higher for best views. Breakfast was included and it had a great variety. Staff were wonderful. Recommend nearby Angelina's Kitchen for dinner and drinks. Great food, reasonably priced and a really knowledgeable bartender. Margaritas were delicious. Go through hotel lobby towards parking lot, pass through it, turn left and you are there. All kinds of restaurants and bars within short walk. El Presidio is a must do for dinner. Wait until you see it!

    1
    « I DO NOT RECOMMEND IT »

    it is not a hotel or rest area is good this fences city center but the hotel zone (Tourist) 30 minutes by public transport. the area where this hotel are many bars and pubs is not a quiet noisy is not good place to rest the pool is dirty and the room had a bad smell.

    3
    « Mr. »

    We were led to believe we had a nice larger room on the 5th floor facing the ocean. Room had 2 queen beds. What we got was a tiny room with a kingsize bed. Could not get 2 people around bed at once. Stayed 1 nite out of intended 14 and left for another place. Other than that staff was nice breakfast was good and view from breakfast terrace was very good. Would not go back but we certainly didn't hate it.

    1
    « poor service and cockroaches »

    Mazatlan visited on our anniversary our travel agent made the reservation at this hotel upon arrival did not taste that was not in the area where he always arrived (Golden Zone) to reach the very small hotel small lobby with 6 people and is full the room was not comfortable very hard beds and the view if overlooked the ocean but not fences from the beach and my husband and I like to walk in the mornings cleaning is bad we found a cockroach in the bathroom was reported to reception and they sent the maid was very disgusting, what good is that this fencing nightclubs if you like going out for drinks, the restaurant is not good.

    3
    « Great Hotel Except for the beds »

    Me an my wife stayed at this hotel while attending a conference in Mazatlan. The price was great. The hotel, although is older, is very well kept. The staff were great. A very cool pool bar on the 12th floor roof overlooking the city. The included hot breakfast buffet was very great. The only thing that let the place down was the beds. We read a few reviews about the hotel and people mentioned the beds were hard, but I thought "they can't be that bad". I was wrong. It was like sleeping on the floor. They tried moving us and putting extra blankets etc.. But my wife couldn't sleep and was in so much pain with her back after 2 nights that we ended up having to move hotels. So all in all. Great hotel, great breakfast, great staff, great price. Just the rock hard beds that let it down.

    5
    « Freeman Hotel »

    Beautiful views, cant wait to come back. Staff went out of there way to make us comfortable. Location in Centro is awesome, close to everything. Dinning in the area is fantastic. Sunset on the roof top is spectacular.

    4
    « Perfect location near the historic center »

    Clean, reasonable, and within walking distance of historic center and lots of restaurants. Great views of the water and the city. The hotel was built in 1944 or so but has been updated. It isn't directly on the water but right across the street. I think its the best bang for your buck because you can walk into town and enjoy lots of bars, art galleries and people watching. Very nice staff. Didn't try the food.

    5
    « Didnt stay here but the bar on the top floor is an amazing spot »

    A local suggested we take a cab to the Hotel Freeman and head up to the bar on one of the top floors. The view and sea breezes were stunning!! Take a peek at the pool on the top floor. We capped off a hot walking tour here with, hands down, the BEST margarita we have ever had....ever. I decided I will not have another till I return to this beautiful place. Nothing could compare to the taste( and ambience of this place).

    4
    « Nice hotel in the best part of town. »

    I always stay on the ocean side of the hotel, up on the 7th floor. The views are fabulous, the staff is very gracious. The breakfast is fantastic, traditional mexican, very yummy-try the chiliquilies (sp)! And then there is a 360 degree view from the roof where you can go for a swim or have a drink and watch the sunset. I highly recommend it.

  • 4
    « Nice location in the older part of Mazatlan »

    Enjoyable hotel. Easy walk to many places in the "old town" section of Mazatlan. Staff super friendly and helpful. Nice bar overlooking the ocean on the 10th floor. Food ok at best. Secure parking. Free breakfast was a nice way to start the morning off. Wall a/c was a little noisy.

    5
    « Very inexpensive and a GREAT location! »

    Very nice for the $$!! We were just staying 1 night so we weren't expecting much but we were pleasantly surprised! Everyone was so nice and accommodating and our view from our balcony was awesome!! We spent most of the evening in the hotel bar which has magnificent views! The breakfast buffet was great too! We really enjoyed our stay here and will stay here again!

    5
    « Great hotel services and attention. »

    Confortable clean rooms with a great view of the ocean. Very greatful of the service of captain Armando Carvajal and the waiter Antonio Hernandez who were as attentive as Jose Carlos the Bell boy who was very concerned to know how my family and myself felt and the willingness he had to inform us about the best places to visit. Thank you again.

    5
    « Quiet, clean, very well located .... »

    The hotel has a very good location, on a quiet side of town, but within walking distance of the center. Breakfast is EXCELLENT and the staff, SUPERB. If you are looking for a nice, comfortable stay, I would highly recommend it.

    4
    « Mazatlan with the locals »

    The hotel is situated at the southern end of the Malecon, an area that is favoured by the locals. The rooms on the north and west side of the hotel offer a wonderful view of the ocean, with balconies on the west side rooms. The hotel shows some age but is clean and comfortable. The staff was wonderfull and responsive despite my very poor Spanish. The local restaurants (even along the Malecon) offer a variety of very good food (mostly seafood) at great prices. The Malecon tends to be noisy in the evening but the sound of the breaking waves covers up much of the noise and makes for a pleasant background. The rooftop pool is perfect for viewing the city and sunset with a margarita.

 

Getting to the hotel ...

All directions
ˇ From: the North:. From Highway 15 follow signs to beaches, take del Mar Avenue all the way to Olas Altas Beach. The BEST WESTERN Posada Freeman is on the south part of this beach. ˇ From: the South. From Highway 15 take the turn to downtown and follow Avenue all the way to piers. Take Avenue Miguel Aleman right all the way to Olas Altas Beach. The BEST WESTERN Posada Freeman is on the south part of this beach. ˇ From: the East. From Highway 15 take the turn to downtown and follow Avenue all the way to piers. Take Avenue Miguel Aleman right all the way to Olas Altas Beach. The BEST WESTERN Posada Freeman is on the south part of this beach.
 

Our other hotels nearby