BEST WESTERN PLUS Hotel Luna del Mar,  Manzanillo

3.5/5  - based on 79 guest reviews.
Av Lazaro Cardenas No. 1301-A, 28210, Manzanillo, Mexico - See map
+52 3143341197 +52 3143341453

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Onsite laundry
    Onsite laundry
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 79 traveler reviews
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Discover the BEST WESTERN PLUS Luna del Mar located in the beautiful port of Manzanillo. Our property is placed near the hot waters of the Pacific Ocean. Our comforts give you the rest that you deserve, located in one of the calmest beaches of the bay area. The beach of Las Brisas avenges the best late afternoons and your vacation deserves it. There is no elevator on the premises however, luggage assistance is provided 24 hours. Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 79 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
19
Verygood
 
37
Medium
 
11
Poor
 
5
Horrible
 
7
Business Business 10
Couples Couples 25
Family Family 32
Friends getaway Friends getaway 9
Solo travel Solo travel 0
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PLUS Luna del Mar,Manzanillo
  • 1
    « Old unconfortable »

    The room bed was horrible talked with the manager for a room change and mentioned it eould have a extra cost on a very rude manner Doesnt have a idea of customer service the hotel is old with poor maintaining

    4
    « Vacation »

    Excellent service, nice rooms, I really enjoyed my stay!! The room has a very nice view. Perfect for family vacation and a romantic date. It's close by the beach as well. Excellent breakfast, and nice staff. Definitely going back on my next trip.

    3
    « Tiny room »

    We stayed here in 2013 and had a better room. This time we were on the 3rd floor. The bedroom was mostly taken up with the bed. We could squeeze around the bed, but there was little leeway. The bathroom must have as large as a sheet of plywood - 4x8 with a sink, toilet, and shower. Brushing my teeth I had to set things on the toilet seat since there was no room elsewhere. The internet worked for a few hours on and off and then quit. I called the front desk and was told someone would be right up to fix it. 12 hours later they did - apparently the fix was as easy as resetting the router, but the previous night they either forgot or ignored my call. The staff was friendly. The room and bathroom was so small that my wife and I both got cranky with each other - something we rarely do (been married 40 years this November)

    4
    « Great spot. Poor management decision. »

    We are staying in the area and end up at BW quite regularly. We have been anticipating the opening of the new beachfront restaurant. It opened yesterday and we discovered that they have priced the entire menu in USD. HUH!. When questioned they told us we could pay with pesos at a 20/1 rate. Just a ripoff. We won't be going there until they reverse this idea.!

    3
    « Poor »

    Poor is just right. Cheap furniture, uncomfortable beds, plastic door to the bathroom hit the vanity half way. Weird layout of the building with lots of stairs, narrow hallways and no elevator. We stayed there just for 2 nights so it was tolerable. I cannot imagine spending a week or longer at this hotel.

    4
    « Stayed here to clean up after Hurricane Patricia »

    We came to Manzanillo to clean up our family's home after the hurricane. Our home was not habitable so we needed to stay in a hotel nearby. The room was very spacious with a large sitting area. We had requested a refrigerator and coffee pot when making our reservations through the internet and upon checking in were told both would be available and delivered to our room. They both were within a few hours. The staff was very friendly and the room was clean. The only drawback were the towels in the bathroom. They were a little dingy and frayed. If we needed to stay in a hotel again in Manzanillo, we would come back here.

    1
    « So old and dirty room »

    The hotel we wanted to stay was full. So I checked good reviews and photos and we decided to stay here. It was nothing like photos of the website. The room we stay was very old and dirty. It doesn't worth to pay. Why do we have to stay the place dirtier and older than my house? I'd rather stay home than stay here.

    4
    « Green service fair price! »

    we had a great stay in this hotel, the price is really fair for what you get, the rooms are large and comfortable. We have some minor differences with the staff but this was the opportunity they took to change everything in to a fabulous stay in this hotel. I'll be definitely coming back soon!

    4
    « Nice hotel on the beach. »

    My husband and I decided to do a side trip to Manzanillo and found this Hotel online but when we went to check in, the lady was going to charge us the rack rate until we mentioned the online amount - she checked and gave it to us for the same amount. The room was really nicely done in red and white and had a view of the water and pool. The restaurant had average food but the views were great. We decided to stay another night but had to move rooms. Each time, they showed us a choice of available rooms, however the second room was a disappointment compared to the 1st one. It was oddly located and a little worse for wear. It did have a sliding glass door that opened literally right over the pool but no balcony! We would stay there again and hope to get a room as nice as the first night.

    3
    « Not bad... not good; I will said only if no other options available. »

    Positive things: Staff in general is very friendly and polite, nice pools, Good A/C; beach view right in front of hotel (although seems a little risky for untrained swimmers) Negative things: 2 first days there was no hot water, internet never worked inside the room I asked to please change room which was not possible as I need to notify until next day and before noon; full breakfast... well is not really true as is actually by coupon and quite limited you need to pay additional for buffete option, also on hotel page statement they have exercise room or gym access which is not true. I could stay 3 additional nights but decided to move into other option we found.

  • 5
    « Great room, bright and with a lot of windows looking out on the bay »

    We arrived by motorcycle, the manager permitted us to park it in a secure place. The room was clean and comfortable with two walls of windows looking out on the bay. A breakfast was included, all staff were always friendly and hard at work. The air conditioner worked well, great water pressure in the shower with plenty of hot water.

 

Getting to the hotel ...

All directions
·From: The north. Coming from Colima city which is located 90 kilometers from the city of Manzanillo. You will enter to the city right in front of Aduana Manzanillo which is located two kilometers from the hotel. Take Miguel de la Madrid Boulevard. Toward the hotels zone, go straight passing the Valle de las Garzas Lagonn. Approximately 200 meters later you will find an intersection with a little boat where you should make a left around the intersection. The BEST WESTERN PLUS Luna del Mar is right where you enter Las Brisas hotels zone. We are 100 meters after passing the third light in Las Brisas by the beach. ·From: The south. The BEST WESTERN PLUS Luna del Mar is adjacent to the tranquili...

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