BEST WESTERN Hotel Storrs,  Mansfield Center

3.5/5  - based on 241 guest reviews.
123 Storrs Road, 06250-1638, Mansfield Center, United States - See map
+1 860 423 8451 +1 860 423 8452

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Heated pool
    Heated pool
  • High speed internet access
    High speed internet access
TripAdvisor Traveler Rating
based on 242 traveler reviews
See more comments >>
Photo gallery :
Discover this great Storrs hotel when visiting UCONN (University of Connecticut) campus in Storrs. The Best Western Storrs is located five minutes from the University of Connecticut campus on RT 195 south of the campus. The hotel is within walking distance to East Brook Mall, restaurants, movie theaters and all your needs when visiting University of Connecticut and Eastern campus. The Best Western Storrs' spacious guest rooms each offer cable satellite television and high-speed Internet access. A complimentary continental breakfast is available each morning. Additional amenities at this hotel include an indoor swimming pool, fitness center, business services, and conference facilities. Guests staying at the Best Western Storrs will be close to the Windham Textile and History Museum, the Foxwood Casino and the Pomeroy State Park. The Best Western Storrs is also ideal for friends and family visiting students at Eastern Connecticut State University and the University of Connecticut. For superior customer service make a reservation at the Best Western Storrs!

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 242 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
62
Verygood
 
65
Medium
 
49
Poor
 
31
Horrible
 
35
Business Business 61
Couples Couples 31
Family Family 105
Friends getaway Friends getaway 17
Solo travel Solo travel 19
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Storrs,Mansfield Center
  • 5
    « Pleasantly surprised! »

    In Conneticut for an event at UCONN and needed a place that was close and easy to find. The staff was very friendly and the place was very clean. The complimentary breakfast was more than was expected. Nice variety. Would definitely stay here again.

    3
    « Given the options for the area it wasn't too bad, although a little noisy »

    Needed a place to stay while attending an event at the University of Connecticut at Storrs. Didn't want to pay to stay on campus and didn't want to stay out along I-84 either. That really narrows down the choices. The hotel and rooms are clean, and include a microwave and refrigerator. The bed was OK. Not overly comfortable, but not bad either. While shampoo and other toiletries are provided, its a bit spartan in with no soap dishes in the shower/tub. Not complaining - letting you know what you are getting. On the other hand, the breakfast area is quite spacious, and served a very nice variety of food. Appears that at one time the rooms opened to the outside and subsequently have been enclosed. While that is good for protection from the elements, unfortunately when combined with room doors that allow light (and sound) through the frame it means that when groups of people are loudly passing through the halls the sound comes right into the room. In addition, the walls are a bit thin and although you can't make out what is being said, you are well aware of conversations taking place in adjacent rooms. The price is comparable for other lodging establishments in central Connecticut, and is very conveniently close to UConn. While OK for a night's stay for me, it is not a place I would book for a multi-night stay, especially on a weekend, as I prefer a little more quiet.

    4
    « Very nice local hotel »

    We visited our son at UConn which lasted into the later evening. Even though we live in southern CT, we decided to spend the night near UConn and not have to travel home. Hotel is 10 minutes from the campus. The room, which was on the smaller side had a king bed, but also a fridge and microwave if we needed it. Room was very clean and well-maintained. We had an extensive continental breakfast the next morning which was one of the best breakfasts we've had at a Best Western hotel. I must also add that this hotel had been fully booked due to a local conference and wedding. The hotel staff had taken my name a few weeks earlier and actually called us as we were arriving into the Storrs, CT area to see if we still needed a room. Good thing we had that overnight bag packed....just in case! Thank you Best Western Storrs-Mansfield!

    3
    « Stellar staff,adequate hotel, good complimentary breakfast »

    The hotel is average and a bit dated, however it is very clean. It smells a little "punk" though. The staff is quite friendly, competent and helpful. The breakfast had quite a variety of fruit, breads, yogurt and oatmeal cups as well as fruit for make your own pancakes.

    1
    « Bed bugs »

    We were there on business,woke up to my Gf had been biten.. By bed Bug.Brought the bed bug to manager Cindy lou,she gave us a free night.. Put sign on door,guess it doesn't mean nothing,they knock once and walked right in we were sleeping!! Then after the free night she came knocked on door said we had to leave that we were saying there's bed bugs to customers we never said anything thing to anyone,she wanted us to keep quiet.. Manager Was so rude!! Keys never worked always had to go to desk to get new key 3_4 times a day.. Overall do not stay there!! Oh she gave us Quarters to wash our clothes so no bed bugs were in them..rude maids to!! Called health dept, just gross!

    1
    « Avoid »

    They should do much, much better. It needs major quality assurance review. Ask for a can of air freshener at check in. Be sure to turn down the bed and check for little black things in the sheets before unpacking.

    4
    « Family vacation »

    Our room was very clean, the breakfast good. Good location near to uconn. Everything was ok :) we spend eleven nights here for visiting uconn :) it was the second time in this hotel and we will come back next year :)

    5
    « Staying at Storrs --- GO UCONN HUSKIES »

    Convenient hotel for visiting students at UCONN ... 7 minutes away and is surrounded by all the amenities you will need. The staff is very helpful and this hotel is clean. value-added continental breakfast.

    5
    « short stay for an educational course in the area »

    room clean and quiet, whole facility is clean and the staff was friendly. good breakfast selection. the guest were even friendly. this is a beautiful area and I would highly recommend this location for seasonal folks who want to enjoy the scenery an the activity in this area. the location is great for the educational course i was here for. I would definitely come back if there was a need to be in this area. the office manager Jenilu Zboray was great at the front desk for check out--smiling and friendly with a great accent too!!

    5
    « Comfortable beds, good service, good location for UCONN events »

    We spent two nights here while attending a weekend event at U of Connecticut. At checkin, the clerk spent considerable time successfully accommodating my request for a king bed on the lower level. The room was spacious and quiet and the bed was SUPER comfortable. The AAA rate was reasonable. It is a very good mid-level hotel. I would definitely stay here again.

  • 4
    « Pleasant Stay »

    Good location in this part of Connecticut. Easy to find, comfortable and clean room, competent help. Breakfast buffet was above average. Would not hesitate to stay here again, or recommend to others. Pricing was very reasonable as well.

    4
    « Visiting UConn »

    I was visiting my daughter at UConn and the Best Western is conveniently located to the campus (about 5 miles from Storrs), very fairly priced, and offers a great value for the money. The hotel is in a nice location with plenty of shopping and restaurants near by. Rooms are spacious and comfortable, and the free WiFi is a nice added amenity.

    5
    « Clean, convenient Hotel »

    This hotel is very clean. I was there for a wedding and we were able to check in early. The check in was very fast with friendly employees. The breakfast has a huge selection of food. We will be back. Thank you

    4
    « Convenient »

    I enjoy staying at this hotel when I am working in the area. It is a convenient location and the staff are very pleasant. The amenities and service are generally nice. It is a good value for business or pleasure or both. Shopping and beautiful countryside are close at hand.

    4
    « Family Friendly Hotel »

    We were in town for a conference and were traveling with our baby for the first time. We were greeted by friendly staff, and we arrived in a room with a good size to bring a baby and all the baby-related paraphernalia, including a fridge to keep milk and food. It also has a desk and workspace, which was wonderful since we were working on last minute details for the conference we were attending. We were also able to check in a bit late after baby decide to take a nap as we were loading the luggage in the car. Highly recommended

    5
    « Family Reunion »

    We were attending a family reunion in Scotland, CT and this location worked perfectly for us and others in our family. It was fun to get together with everyone for breakfast and our three young granddaughters LOVED the pool. Everything was very clean and staff was excellent!

    3
    « Decent hotel, management lacking »

    If you are visiting UCONN, the location is probably as close as you will get. The rooms are clean and fairly comfortable, so it works for a short stay. Equipment in the room did not work, such as TV, but ok for one night. However, our stay was less than pleasant. We had special room requests, that had been verified several times in advance, and we were assured that all was in order. Upon arriving at hotel, we found that they could not accommodate after all. Two young, extremely nice young men were working the front desk. They tried to be accommodating, however each one had been working there less than a month. The hotel was fully booked, and they were overwhelmed. But there was no level of management on the hotel premises. They did call the manager. After calling her no less than 10 times, she finally responded. Long story short, they could not live up to their commitment on accommodations and the manager on the phone was extremely rude and actually told me that I could leave the hotel "if I didn't like it!" I will be in touch with Best Western Management about her (and to commend the two young men who did their best to help). In summary, stay here if you need the location, but go with low expectations.

    5
    « Very accomodating »

    We were able to check in early, after a 3.5 hour ride, in order to attend a wedding nearby. Manager was very accommodating. Other than a pillow that was too puffed up for me (and I should have asked for another one), I would stay here again.

    5
    « Pleasant »

    Three stars to a friendly Best Western at Storrs, Mansfield Center,the location was peaceful and quiet close to shopping centers and service stations,if am in the area i would surely stay at this location again

    3
    « Okay hotel but only reasonable option near UConn »

    I've stayed at this hotel several times. In each case, it's been decent but nothing special. The rooms have been clean, A/C worked fine, beds reasonably comfortable. The breakfast is good. There is one other option closer to UConn but it is more expensive, so this hotel is the better option. I will stay there again.

  • 3
    « Best Westerb Storrs »

    We stayed at this Best Western while attending a horse show in the area. The staff was friendly and courteous and the front desk area was sufficient. The Breakfast Dining area was amply spaced and well laid out. The food offered was more than a continental breakfast with hot items , yougurt & fruit available. The eating space was clean and well cared for. There was a small gym and pool, which was a nice touch during the hot weather we had. Beds were average and not so comfortable for me. Air conditioning worked well and the room was clean . There was a good TV, Microwave and Refirgerator. All Were Clean. Parking was terrible in the annex we were located in . There were several HUGE metal containers they appeared to use for storage right in the parking area. This made getting in/out of the spaces for our rooms and that end of the entire building most difficult Even with cars we had to really jostley them around. The Value of our room for the amenities was good and the hotel was in a safe area. We would stay here again.

    3
    « Not much has changed- still has moldy tobacco smell in rooms and hallways »

    If you're traveling to visit UCONN, there's not much choice in terms of hotels. This one is 10 minutes away and very close to a mall with a theater and restaurants. A reasonable value but they need to work on the details of the customer experience: doors don't close well, no bath mat makes the shower dangerous, warm moldy smelling rooms. The building where we stayed was poorly constructed, such that every foot step on the 2nd floor sounds like a drum beating on your ceiling. It was OK for a night, but we were glad to get out of there.

    5
    « Great stay »

    The beds were very good with a fine breakfast bar each morning. The room was very well kept. The staff was very friendly and helpful. Enjoyed a very nice stay here once again. And will continue to return.

    5
    « very friendly staff and Immaculate room »

    The "campus" is a bit confusing with multiple buildings but the front desk instructions were clear. It was a very late arrival after a bit of a drive but the Applebbees next door was still open and offered an opportunity for a warm sandwich and a drink. Upon checkout the front desk person was very cheery and offered to check my member miles etc. I have clients in the area and intend to return quite soon. As an aside the breakfast was quite good for this type of property.

    3
    « Clean and reasonable »

    In the right spot for business functions, close to destination. Recently redone, clean and functional. Staff efficient and friendly. Good value for the area, quiet and easy access. Better than other choices nearby

    3
    « My first visit to Willimantic, Ct in Best Western »

    Despite the fact that it was hot and humid INSIDE the hotel & room, it was clean and very centrally located between Willimantic, where my friends live, and UCONN. Food in the morning was plentiful and surprisingly good. I would stay here again!

    4
    « Clean rooms and friendly staff. »

    Stayed here in June and had a very pleasant stay. Staff was extremely pleasant and friendly. Room was clean. Breakfast was good and had choices for all. Would stay here again if in the area. Plenty of parking.

    1
    « Marsha »

    My family chose this hotel for its great location. Once arriving we discovered location was about all it had going for it. It was clean,but the room did not smell fresh, there were no laundry facilities, lots of slamming doors early (5:00 am), and a constant dripping sound coming from who knows where. All of these factors, added to terribly uncomfortable beds made for an awful night.

    5
    « Value for my money! »

    Best Western has not cease to impress me with their excellent hotels. I stayed in Best Western in Edmonton for my graduation around early June, and still remembers the great impression that hotel made on me. Generally, Best Western has the best brand when it comes to hotel business, sometimes surpassing the rank of 5 star hotels! My hotel on Storrs Connecticut was very good, with helpful staff, excellent breakfast, and very comfortable and clean rooms. Keep on with the good work!

    5
    « best for the price »

    if you travel around UConn, this is the best option (Nathan Hale inn is overpriced and mostly full). pros: nice location, clean rooms, helpful staff, good continental breakfast, complimentary grab and go items. cons: weak wifi.

  • 5
    « Convenient »

    Convenient location for my assignment at the clinic at Natchaug Hospital. Comfortable and pleasant. Paul is always accommodating and remembers me and my preferences. Even the other guests are very pleasant and friendly.

    2
    « Too many issues »

    Rooms smelled like smoke/musty. Rooms were hot boxes - air was not turned on prior to us entering. One room the air did not work adequately. One of our rooms had ants. One had a stopped up toilet. No one at the desk to check out.

    1
    « No service or urgency »

    So so clean. Someone from the previous stays items were still in the room. I am questioning the cleanliness of the room. My low battery warning and smoke detector is going off at from 10:30pm after a long days travels. Over 45mins to get some help. The phone in the room is broken. 11:30 by the time I got my room switched. Wouldn't recommend. Not a good experience when travelling for a few days and just trying to get some rest.

    5
    « Family & Fun »

    It was just what I needed, Price, Location and Service! I would definitely recommend this hotel for anyone coming to this area, plenty of stores and restaurants, places for the kids. They have a nice pool on site as well as plenty of things to do, inside and out.

    5
    « BEST STAFF EVER »

    Thank you to the staff at Best Western for everything that each and every one of you did to accommodate us (family of 8 = 3 rooms). You made our stay an oasis by your kind attention to all our needs. From check-in to check-out, including pool & breakfast, reasonable rates, crib and other room amenities, we were satisfied and relieved to have chosen you.

    5
    « Brought daughter to attend orientation at UCONN »

    What a lovely hotel. It was the least expensive hotel of all the hotels around UCONN. We checked in and Paul could not have been anymore helpful. He told us of all the amenities and the breakfast info and when we realized we forgot toothbrushes he had two right for us plus free water bottles. He researched what my Best Western Rewards info was and applied it to my reservation. Our room was very clean with a very updated bathroom. Breakfast the next day was perfect for us. It had cereals, bagels and waffles for my daughter and fruit, yogurt and oatmeal for me which I needed for my Weight Watchers plan. The breakfast area was spacious with plenty of tables and immaculate. I came home from the first day of orientation and had a few questions about the area restaurants and Michael at the front desk was very helpful. I loved the fitness room and I found the pool and hot tub very relaxing. They were both very clean. I am not about super fancy but I am a germaphobic and this Best Western Storrs is very, very clean. I was happy to meet Jenny Lou the morning I was checking out and once again I can say she was very helpful about making future reservations. The hotel is very clean,, the staff is very helpful and the price is the best around. I will definitely be back for the next four Family Weekends. Thank you Best Western Storrs for a nice two day stay.

    3
    « Good enough to come back »

    We've stayed here before, both times with details that the hotel responded to with incentives to try it out again. This time, no incident. Not a fancy place, and the room is a bit on the old-fashioned side, but there were no unpleasant surprises. The room could have been a little more attended to around the edges, and a fair amount of light comes through from the window on the hallway, even with the curtain drawn. The breakfast was well attended to by a pleasant woman, and there was a fair amount of choice, even some choices for those of us on a gluten/dairy-free diet. For the rest, there was yogurt that wasn't artificially sweetened (thanks!), and there was a dispenser with fruit-infused water available throughout the day.

    5
    « Excellent Stay. Better than expected »

    I stayed at several hotels in this area, this one by far the best. It is not a fancy hotel, but the staff is very good that they provided a five star service. Reception was professional and rooms were clean and nicely service. I liked their breakfast which had: Fruits, Bagels, toast, eggs, pancakes, and tasty coffee. Restaurant was over filled during breakfast, but staff was working so hard and from what i saw, they served everybody very well. I was impressed with the lady taking care of everyone and really liked the attitude of front desk man who stepped in to help by carrying stuff around.

    5
    « Excellent value for money accommodation in this area. »

    The staff were very helpful and friendly, and were always willing to assist with special requests. The free breakfast was much better than what is provided as a "free breakfast" in other hotels, with scrambled eggs, sausage, and bacon being provided, as well as a range of bakery goods. Rooms were comfortable and generous in size, and very clean. Free parking in a large car park right next to entry locations near rooms.

    2
    « smelly dingy room, sticky rug, decent pillows, good breakfast »

    I stayed 2 nights for UCONN freshman orientation/parents orientation. I will not stay here again. I was hoping to find a hotel we could use for the next 4 years whenever we were visiting our child at college. This definitely will not be it. Hotel hallways are on perimeter of hotel, so the room "window" looks out to hotel hallway. Opening the room curtain to let daylight in means everyone walking down the hall can look into your room. creepy. So I had no natural light for my entire stay-- it was like staying in a cave. The room smelled bad, was stuffy, and poorly lit. The front door was misaligned, so the safety bolt did not lock. Morning 1, I could only get fairly warm shower water. Day 2 hot water was available. The plug in the bathroom did not work: the red reset button was missing, so my hair dryer did not work. When I unplugged it, sparks, smoke, and a burning smell came out of the plug. Next to the bed, the rug had gum-turned-black smeared into the rug. The temperature adjustments buttons on the room a/c did not work, so I could not change the room temperature. The TV remote control worked for turning the TV on/off, but it did not work for changing channels or seeing the TV guide. The room clock was set to the wrong time and the only controls on the clock were for setting the alarm time, not adjusting the time displayed itself. When I asked to change rooms, the front desk staff member told me they had no available rooms. The breakfast was sufficient, the coffee was plentiful, the staff was nice. I will never stay here again.

  • 1
    « Musty, moldy »

    The hotel is old and has terrible ventilation. Anyone with allergies or breathing issues should stay away. Staff is nice, but they have little to work with when the design of the hotel allows for little to no natural light or air. Prime breading ground for mold. The rooms are definately overpriced for the quality. I would not recommend staying here.

    3
    « Review of BW in Mansfield »

    The room was below average for the price we paid. Beds were small for 2 people to share (and my husband and I are not big people. Furniture and rugs are dated. My shower was fine, but his was cold. The front desk staff were very friendly and nice. The lobby was clean and the eating area looked nice, although we didn't partake.

    5
    « UCONN GRADUATION »

    Hats off to this hotel and staff. Thanks Jenilu for helping my me with my reservations. She called me personally to ensure that my family's rooms were in close proximity to each other. What hotel staff does that? I'm sorry I did not meet her in person. Everyone from behind the desk to the maids were extremely helpful. My family and I thought the rooms were clean, comfortable and quiet. Breakfast was GREAT and the pool was GREAT for the kids. I HIGHLY recommend this hotel. It's very close to UConn so a welcome relief for those sitting in traffic trying to get there.

    4
    « Pleasantly surprised »

    I enjoyed my stay here, although reluctant to stay at a Best Western from past experience in other states. The staff at the Regent Inn was courteous, friendly and helpful. Room rate includes extensive and enjoyable continental breakfast. My room in the building across from the lobby was comfortable and quiet. There were three or four access doors to the guest rooms in the out-building. The door near my room didn't close properly, and could be opened by anyone with or without card access. That was a little concerning, however, I didn't see the neighborhood as threatening. By the way, this hotel is close to shopping, restaurants, churches, UConn and Eastern Connecticut universities, and downtown Willimantic. Many of the parking spaces were occupied by a large pile of mulch and storage containers, which didn't seem to cause parking issues for the guests. WiFi access was initially confusing to connect to, and a full length mirror would have been more helpful than just the mirror over the bathroom vanity. The pool and fitness room were updated and clean. All in all, I was pleasantly surprised by this Best Western property, and would stay again if I'm in the area.

    5
    « Mansfield Best Western great value overall »

    The Best Western in Mansfield is a great place to stay. They have a great staff and provide very clean rooms with comfortable beds. Additionally, they offer a fantastic breakfast to start your day. The fitness center needs some attention but other than that, the Mansfield Best Western provides a great value

    2
    « Not like the pictures »

    The hotel is tired and generally dingy but the room itself was clean and the front desk staff were friendly and helpful. Soundproofing between the walls and floors is poor so it was very noisy. Supposed to be non-smoking but the smell of smoke wafted into our room from the neighbors'. Breakfast is served from 6:00 to 9:30 a.m. but by 8:30 they had run out of fruit, yogurt and eggs. Free wifi did not work in the room...had to go out to the parking lot and walk toward main building. The workout room was filthy. Pool / hot tub area was dark and smelled like pee.

    4
    « CT trip »

    This BW was definitely not a 5 star hotel, but it exceeded my expectations. Service was friendly, facilites were clean, and the price was reasonable. The breakfast was better than I could have expected. If the need arises, I'll stay here again!

    4
    « Reliable, comfortable and very convenient to UConn »

    This property is well-situated on Route 195/Storrs Road, ~6 miles south of the UConn campus. Room was clean and quiet during my midweek stay. Breakfast was quite good, offering a decent variety including eggs/sausage/bacon and DIY pancakes. Great option overall to attend a UConn event, which was the purpose of my visit. Many thanks also to the on-site team, who went out of their way to provide directions/guidance and helped me avoid local construction delays during the trip home.

    5
    « Exceptional Value »

    Stayed here for 6 nights to be near a local hospital. Teh amenities like breakfast, WiFi, and the lobby area was excellent for the value. the staff was more than accommodating and friendly. One staff member even lent us his iPhone charger till late in the night. Another staff member helped me with joining the rewards program even though she was very busy, never making me feel in a rush. The breakfast staff woman did all she could to make us feel great.

    4
    « Pleasantly surprised!!! »

    This is s hotel I have passed for years as it is right next to my hometown. I was pleasantly surprised upon check in. The lobby was modern with s sitting and dinning area to the right where breakfast is served. We requested a room that was in a quiet spot and we were put towards the back Of the hotel which was quiet. The room was one the cleanest rooms I have ever stayed in. Everything appeared to be close to new and very up to date. Large comfy bed and great fluffy towels . I would definitely stay again !

  • 4
    « On Par With Fairfield Inn »

    Strong Staff-- Jenni Lu. New breakfast area addition. Eggs, automatic pancake machine, Rooms clean. New carpet. Not a new building but not run down either. Large well lit parking lot. Interior hallway is good for winter months. Across street from Macdonalds.

    5
    « Accommodations Plus »

    We use this hotel every time we stay in the area to visit the UCONN sports activities. Mostly when the UCONN women are playing basketball. The accommodations and attentiveness is very genuine. Front desk personnel are very helpful, and the manager is exceptional

    3
    « Nice but needs upgrades. »

    Given two double beds instead of a queen or king bed. The pool and sauna is only open till 9:00pm which is not convenient for the working business person. Had to drag my week packed suitcase up a flight of stairs since no elevator.

    5
    « Excellent »

    I spent my first night and could not get a reservation for a second night (it was booked solid).After my first night I went to the front desk to see if they could help me. The front desk lady was wonderful and worked her magic to get me a second night. It made my day and my trip!!???? The hotel is well kept, clean, has comfortable beds and it's location is great. I would highly recommend this hotel

    5
    « great experience »

    for the past 3 years, I stayed one night at the hotel with my two boys and they loved it wifi was great this year they get to use the pool because we stayed 2 days they loved that they could use the hot tub as well. I love that the serve oatmeal for breakfast because that all my 12year old son eats overall great stay.

    5
    « BWRI, MANSFIELD CENTER »

    Very caring personnel. Always someone asking if assistance was needed. I had fallen ill at time of departure, and the Mgr. offered the room for another few hours. Appreciated, but we declined. Thank you.

    5
    « Great Experience »

    This BW branch has done an exceptional job with its offerings. The lobby is newly renovated and you can't beat the breakfast they include. The rooms are extremely clean and the beds are really comfortable. The only minus with this BW is that the fitness center is a bit dated and some of the machines are not working. A bonus is the proximity to the Willimantic Brewery!

    4
    « Home away from home »

    The rooms were nice, the staff was nicer. Good place to stay when on the road for months at a time. Food and booze within walking distance, close to universities. Pool was nice, hot tub was hot, nights were quiet. All good things when on the road.

    3
    « Good for what it is »

    I was surprised by some of the negative reviews of the hotel. I mean, as a chain you know it isn't the fanciest of hotels. You get what you pay for. We were visiting UConn and found this hotel was fairly close. The staff we encountered were all smiles and friendly. The hotel seems on the new side with new paint job, wide hall ways and large windows. Sometimes the walkways at Best westerns can be creepy. Our room was clean and the bed was fine. Nearby were some shops and places to eat.. McD's and Applebees. If you want something fancier, go into Willimantic and try Cafemantic or the Wilmantic Brewing Co for dinner. Be warned they fill up as there isn't much else in the area. While far from gourmet I was happy with the free breakfast. It "got the job done" which is what I expected. If you need an elevator be sure to ask.. I didn't see one. Bottom line.. it was ok for the price point in the area.

    1
    « The worst! »

    It is difficult to find hotels in this area of CT for some reason. My son lives nearby and I was visiting from Ohio in November for his birthday. The lobby of the hotel is misleading. We were given a room in the building across the parking lot. Not sure how that was put together. The walls are paper thin. We were given a room that had an adjoining door and the lock looked like it had been forced in the past. There was loud music and carrying on next door and we went promptly out and told the clerk that we were not sleeping there. We were given another room but on the third and thankfully last night that room became a noisy nightmare. Guests above us were running up and downstairs and through the hall. I called the front desk but she came down but obviously did not go to the right rooms. I complained at check out about the lack of having the noise problem addressed. Nothing was done and no reparations were ever made to my account. By the way, did I mention the vomit outside the doorway? The beds were uncomfortable. I will sleep in my car before I would ever stay here again

  • 2
    « dont stay here »

    noisy room and entry, poor customer service, awful breakfast. Staff did not speak or understand English. No receipt offered at checkout. No extra blankets provided. No elevator visible in annex building and no luggage carts provided.

    3
    « Basic »

    Basic motel accommodations with clean and spacious room. Only window opens to the Hallway and is somewhat noisy. Climate control poor. Free breakfast somewhat better than the standard motel continental fare. Clerk at check-in was new and totally screwed up our bill. The clerk in the morning was very helpful and apologetic and got it straightened out.

    5
    « Great breakfast and nice sleep »

    This hotel is nicely situated when traveling to the University of Connecticut. Only 10 min drive to the university while I could walk to the mall for shopping and food. The breakfast was great and I had a great start for the every day. The rooms were comfortable and quiet. Perfect for additional work or relaxing. All people took care of any problem. Thank you.

    3
    « Visiting University of CT »

    The hotel is off the main highway so it was not easy to spot. We were happy it was close to the school. During the stay the hotel had some construction work that was in progress so the main hallways did not look that great but it did not effect our stay. We had non-smoking room and stayed one night. Good rates for the room.

    5
    « The staff makes this place great »

    It is a very basic hotel, there for folks visiting the area and not a destination type place but the staff is out of this world, friendly, helpful, knows your name by the 2nd day. Will definitely be there again when I have to visit my Brother in Windham or if my daughter gets her wish to go for her masters in Storrs. Thanks particularly to Ginny. Sort of like that aunt you had growing up who was always checking with you to make sure you had everything you needed when visiting.

    5
    « Best Western Regent Inn Review »

    A great pace to spend a vacation with family and friends. The atmosphere is quite serene and tranquil with friendly workers and comfortable rooms. The indoor pool and hot tub are fantastic; a fun place for family. Hot breakfast in the morning puts the icing on the cake. I slept very well at night.

    1
    « It shows that this is the only hotel in the area. »

    The hotel was one of the worst I have ever stayed in. The rooms had no external windows, they looked into a corridors, as a result the rooms were dark. People smoked outside at all hours and consequently the rooms smelled of smoke. The heating unit was so loud you had to turn it off at night. Guests were also noisy and I was woken at 3 am by slamming doors. It was over priced which I guess is because it has no competition. Truly an awful experience. I will never stay at a Best Western again.

    5
    « Good place to live »

    I have been here for couple times with my families before. And today I came alone and Jenilu was so kind that she gave me two secret Christmas presents. All the services are with enthusiasm. Good place to live for sure.

    5
    « A quick business stop »

    Good spot to grab a room on the go. We were travelling and needed a place to stay. This was within our budget and met our needs. There is a breakfast bar, which was helpful in the morning. Definitely a respectable stop.

    5
    « Good place to live! »

    Very nice hotel, clean and quiet! Good to go! It was a very nice experience living in this hotel. Everything fit me. I travelled a lot because of business, lived a lot of hotels. This place is one of my favorites hotel. Hope you enjoy your stay!!

  • 2
    « Low Class Rooms »

    This hotel features small, dark rooms. There is only one window and you can never open the curtains because the window looks out on the public hallway. There was no carafe for the coffee machine. No drinking containers were provided in the bathroom; when I called the front desk to ask for some, I was told to use the coffee cups. The heating system was hard to control because it didn't seem to pay any attention to the thermostat setting. There was quite a lot of mildew in the shower between the tiles. Every feature in the room except the TV was bargain basement cheap.

    5
    « perfect. i slep like a baby »

    I like this Best Western inn. It has good location and breakfast. It is clean and warm. and there are a mall and some restaurants near to this inn. It is very convenient. also I like that I do not need to check out early.

    5
    « good friendly hotel »

    recomended, stayed over night for business trip and i found from the beginning to end good staff, friendly ambience, all really good, tks for the good service, breakfast was really good and coffee all day....! tks....

    4
    « Reliable, Affordable, and Improved »

    We have stayed at the Best Western Regent in Mansfield Center many times while visiting family in the area over the years. This hotel continues to improve. The latest addition of a breakfast room on the main floor adjacent to the lobby is a big improvement in terms of accessibility and atmosphere.

    1
    « Stay Away! »

    So bad! Stayed here with my schools Model UN club and I was so disappointed. Room keys didn't work half the time, no one EVER at the front desk answering the phone, rooms have no temperature control, television does not work, bed is terrible and you can feel the springs. I don't want to ever have to stay here again. Sad.

    3
    « OK »

    This hotel is clean and has been renovated. Internet does not work well in second building but is fine in the first. The best thing that can be said about this hotel is that it is close to Storrs campus of UCONN and about 1/2 the price of the hotel on campus.

    4
    « Great Breakfast »

    The beds are comfortable, the room is very clean and the showers are great. Room could have used a small refrigerator though. The place where they serve breakfast in this hotel is awesome and the food was surprisingly good.

    5
    « GREAT STAY »

    The Hotel was clean and the maid service was efficient. Just just what we needed for the 3 nights. It is local to the area and has good shopping and restaurants near by. The scenery is beautiful. Thank you Best Western

    4
    « Family Fun »

    We had 8 people, inlcuding two children, in 3 rooms and we were all very happy with the room, and especially the pool and hot tub. The rooms are up-dated and clean and the staff was very helpful and friendly. We would have liked additional blankets or a comforter. The breakfast was good and had plenty of of options for eveyone. The kids loved making waffles and watching the pancake machine! I was impressed with well-maintained pool area as this is infrequent for indoor pools at hotels.

    3
    « Good basic motel »

    This motel is being upgraded- most of the work appears to have been completed- some rooms still to be done. Overall everything was OK but not quite the good standard of Best Western's generally as yet. But nevertheless well equipped and very clean and comfortable. There was a low buzzing noise in our room perhaps from an extractor on the roof which may disturb some. Well placed for a small number of local restaurants and a large supermarket. Reception staff were very pleasant. Our room had been refurbished although the carpet, which was badly marked, had not been changed and needed to be ( unless this had been marked after the refurb in which case guests must be to blame not the motel!). Breakfast finishes earlier than many motels at 9.30 which is a little early especially at the weekend- we missed it so cannot comment on the quality- the coffee was good though and the breakfast area was clean and pleasant.

  • 4
    « Not sure what this is »

    We were looking for a moderately priced motel near UCONN. Our granddaughter is a freshman there this year, and is on the girls varsity soccer team. Many family members are and will be visiting the area during the next four years to see her play! We are advising family to stay at your motel, because it is close and is nice for families and adults to stay there. There are restaurants near by and so are the highways needed to move around the vicinity easily.

    4
    « Weekend visit to UConn »

    Very clean hotel, friendly front desk and very convenient when visiting UConn. Great hot breakfast in the morning - Omlettes, pancake/Belgian Waffle machines, etc and very friendly staff. Will stay here again when visiting UConn. We had a very clean smoke free room. Giving a 4 Star since the WiFi did not work in our room.

    1
    « avoid this place »

    I have stayed in many BWs over the years. This is the worst one I have ever stayed in. All rooms were supposed to be smoke free. It had definitely been a smoking room. Smell was terrible. The hotel even had a deodorant on the ac unit. It did not help! Facility was being renovated. Carpet in hall had been removed and bear concrete surface. Bed not comfortable. Very noisy as we heard the people above with every step they took. Went to take a bath in morning and no hot water! I bet it was my fastest bath in history. Everything in the room smelled like bleach mixed with smoke, furniture, sheets and pillows. Very disappointed!

    3
    « OK to spend a night »

    Simple, no frills hotel for one night. Daughter and I spent one night here before visiting UCONN. It was clean and all we needed and nothing more. We used the hot tub and pool. Absolutely the smallest hot tub I have ever seen...there are corner bath tubs in single wide trailers larger than this hot tub! The pool looked smaller than a back yard unground pool. Breakfast is provided and there are plenty of healthful choices-yogurt, fruit, toast, instant oatmeal. They have hot items as well-all of which were less than appealing. Scrambled eggs were dry and pebbly, the turkey sausage patty was overdone, and the automatic pancake maker should never have been invented. It's just a bad idea!

    4
    « needed a hotel in the area »

    the rooms are on the smaller side, but overall I was very happy with this hotel and it's location to our weekend activities. There's a few shopping centers next door, a 24 hour McDonald's if you get desperate and a great coffee shop next to the Staples across the street.

    1
    « Will not choose this place again! »

    I booked 2 months in advance, for a wedding) a king room ( my husband is 6'4) when they gave us our paperwork I noticed they had us in a double. I asked the lady to correct it she said they were booked. The room was visually clean but smelled like old pipe tabacco. 2" gap under the door, drywall mud on the ceiling. Paper thin walls, and our beds were awful. They leaned and one thin blanket. Worst nights of sleep in a hotel ever! Extremely disappointing!

    5
    « Great hotel! »

    I really love this hotel. Very comfortable sleep, room is supplied with toiletries and coffee machine. Very clean. Close stores and historic sites as well as easy trip to UCONN. Will always stay here when up visiting.

    4
    « on business trip »

    I had a pleasant stay at the best western, the staffs was awesome. Especially a staff name carmen sh was nice,awesome had good customer service and helped me with an issue i had with a room. She took care of the situation quickly and with a professional manner.She was very professional in her job.

 

Getting to the hotel ...

All directions
·From: Route 384. Go east to Exit 68 and turn right onto Route 195. The Best Western Storrs is located 15 miles down Route 195 on the right side.