BEST WESTERN Plus Executive Court Inn & Conference Center,  Manchester

4.5/5  - based on 729 guest reviews.
13500 S Willow Street, 03103-2387, Manchester, United States - See map
+1 603 627 2525 +1 603 665 7090

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Game room
    Game room
  • Multilingual staff
    Multilingual staff
  • High speed wireless
    High speed wireless
See more
TripAdvisor Traveler Rating
based on 734 traveler reviews
See more comments >>
Photo gallery :
Discover the best of New England at this Manchester hotel- close to Manchester Regional Airport and the Loudin Speedway. The BEST WESTERN PLUS Executive Court Inn & Conference Center is ideal for both business and leisure travelers. Guests staying at this hotel in Manchester will enjoy friendly customer service and an array of amenities at an affordable rate. This hotel in New Hampshire is a short distance from the Verizon Wireless Arena, the Christa McAuliffe Museum, Gill Stadium and the Charming Fare Farm. Visitors looking for something to do in Manchester will be close to the White Mountain Region ski area, local golf courses and Hampton Beach. This Manchester New Hampshire hotel offers spacious, well-appointed guest rooms and suites including kitchenettes, complete with microwave, free wireless high-speed Internet access and cable satellite television with HBO®. Guests will wake each morning to the aromas of a delicious complimentary full hot breakfast. Additional amenities at this Manchester inn include an indoor heated swimming pool and hot tub, fitness center, onsite cocktail lounge, airport courtesy shuttle and game room. Corporate travelers staying at this New Hampshire lodging will love the onsite business center and meeting facilities-perfect for family reunions and weddings! Pets are welcome with restrictions. For a fun-filled stay in Manchester, New Hampshire stay at the BEST WESTERN PLUS Executive Court Inn & Conference Center.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 734 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
414
Verygood
 
223
Medium
 
64
Poor
 
23
Horrible
 
10
Business Business 138
Couples Couples 208
Family Family 256
Friends getaway Friends getaway 56
Solo travel Solo travel 46
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Executive Court Inn & Conference Center,Manchester
  • 5
    « hotel stay »

    Hotel is very convenient to stay at, as it is near the airport and we are shuttled to the airline! The rate is very reasonable and we find the hotel is very clean with a friendly staff. We have booked at this hotel a number of times!

    5
    « Great place, very convenient »

    Love this place. It's clean, staff is very friendly, rooms are good and it's convenient to the airport. Conference Center next door is easy to get to. Easy access to the highway. This is a good choice.

    5
    « Choice you won't forget »

    This hotel from the second you get there till you check out is outstanding. The staff are amazing so willing to go out of there way for you. The rooms are great . The special little things they do are just wonderful. Well worth the money and is clean and very safe.

    5
    « Plesant stay »

    Went back home for a family function and stayed at the Best Western located in Manchester NH. The staff was welcoming and attentive, we were given information our function being held at the Court Yard Function Hall next to the Hotel. We had our dogs traveling with us and the room was perfect. Breakfast in the morning was exceptional for a continental breakfast as there were numerous options verses your typical cold cereal and waffle maker. The fruit was fresh and coffee and juice plentiful. I would highly recommend this hotel to anyone traveling to the Manchester area.

    5
    « Amazing Hotel »

    This place is incredible. Pool, game room, hot tub, fitness center. Staff are amazing. Very beautiful facility! We stayed 5 nights and had no problem at all. The game room has some great games and even a blasting juke box. Just really cool!

    4
    « Great spot to stay »

    Stayed here on a Thursday night. Hotel is clean, guilt and in a convenient area for shopping. There is lots of parking available. The breakfast was filling, but could have been hotter. Lots to choose from including chili, pancakes, eggs etc. Restaurant on property was great. Only a short distance to Merrimack outlets.

    4
    « Good place to stay »

    We liked the hotel, staff and airport transportation. We liked having our cat with us. The price of $25 for the cat for one night was exorbitant considering his small size, being de-clawed and spending much of his time in his carrier.

    3
    « Excellent Service »

    We stayed here as a stop-over on our way to Boston. We had a late check in. Breakfast the next morning had a nice variety of choices. My son especially enjoyed being able to make his own waffle. The stand-out part of this trip for us was that we left my son's iPod in the room. We didn't even know it was missing. When we got home the following evening there was a message from the hotel that it was found in the room. Thank you to the hotel staff member that made sure it was turned in. Thank you to Stephanie who helped facilitate its return.

    4
    « Smelly room bad bed, But okay overall »

    Smelly room bad bed, But okay overall. Pool and Hot tub a plus. Game room was fun. Breakfast good. Bed was hard and pillows need to retire... wow....200 characters minimum... yikes.... still typing... is it 200 yet?

    5
    « Great place to stay »

    The room was very clean, the beds were comfortable but the pillows could of been a little softer. We enjoyed the pool and hot tub. They also offered a gym and arcade area as well. Great breakfast over all except for the eggs.

  • 2
    « It's all About the Customer Experience »

    Attending a wedding in NH, we made reservations at the BEST WESTERN Plus Executive Court Inn & Conference Center, Manchester, NH. I like BW hotels and I am generally very satisfied. However on this visit the hotel had both solid pluses and more minuses. PLUSES: - Friendly and helpful staff. - Clean room. - Provided extension cord to plug my iPhone in next to the bed. - Wi-Fi worked well. OPPORTUNITIES TO STRENGTHEN CUSTOMER EXPERIENCE: - Reduce/eliminate wait time for luggage cart (waited almost ten minutes before front desk staff looked for luggage carts). - Room temperature erratic; when you left room, temp control went off and when you returned it was like a sauna; to cool the room off it was necessary to turn the temp below 68; after you froze you could turn up to 71 or whatever was comfortable for you. - Fix breakfast or eliminate; no omelet station, however institutional eggs available; skim milk not served/available; croissant either poor quality or stale; as a result we ate all breakfasts off premises. - Elevator stopped working for a day; alternate elevator available with stairs being more convenient; stairs had a terrible odor ? perhaps from animals or whatever and we then used alternate elevator. Although I spoke with the hotel after the first morning about the temp issues, I was told nothing could be done to address the issue. Two days later the front desk manager informed me the issue could have been immediately resolved. What was also disappointing was my real time conversations about all of the issues with the front desk and the need to repeat this three times. It was as though the issues were a secret. I have found this experience was the exception and not the rule for my stays at BW. Hopefully these opportunities will be addressed so everyone can continue to love BW.

    5
    « 5 star all the way »

    Love the Santee BWP, and now love Manchester BWP. Day manager was great; food service was great. Pool, for "extreme" water resistance exerciser, was excellent...could not be better for my exercise routine. Great bed and bathroom. It doesn't get better than this...and the price point was as good as it gets.

    4
    « Great stopover on the way to Boston »

    I had booked 2 rooms at this BW to meet up with family before cruising out of Boston the next day. Check in was fast and efficient, the rooms and beds were clean and comfortable and breakfast was great. The Yard is also within walking distance where we had a nice dinner although a bit pricey. All in all a good bet if you're in the area.

    5
    « Great hotel at a great price! »

    The hotel is beautiful both inside and out. The beds were comfortable and the rooms were clean. The lobby of the hotel is elegant! The breakfast included pancakes, belgian waffles, fruit, assorted breads and pastries, cereal and more. I was very pleasantly surprised by the hotel and will certainly stay there again.

    5
    « Wonderful »

    The staff was very pleasant and the breakfast was excellent. We always stay at the Best Western when we travel. The rooms was great. We also got a 5 dollars off for the Yard Restaurant next door, and that was excellent also

    5
    « Great Stay in New Hampshire »

    Check in on a busy week day evening was efficient- staff were great- Friendly, helpful and knowledgeable. Houskeeping friendly and rooms- impeccable. Breakfast in the morning- extensive and of enough variety to please most palates. great pool, fitness area. Well done all the way around- - really nice stay.

    5
    « A New Favorite »

    Not knowing what to expect as it was the first time I have been to this location, I was very happy when I arrived. This Best Western is exceptional. Great rooms, great location, very comfortable and easily accessible. I will definitely be returning!

    5
    « Very Nice »

    Efficient check in with friendly front desk staff Room was very clean with fridge and microwave. Beds were comfortable and variety of pillows. Lots of towels. In room coffee continental breakfast included waffle grill, fruit cereal etc. Eating area was clean and well attended too.

    5
    « Best Western is the BEST. »

    We visited for a wedding. The venue was beautiful. The service was perfect. We felt welcome and important. Breakfast is good. Beds are comfortable. Hotel personnel are genuinely happy to have us visit. I hated to leave.

    4
    « Decent hotel and good price for Hotwire deal »

    Great Hotel but limited food options nearby. Just passing through for the night but it was definitely a nice place to stay and an especially good value for a Hotwire deal. Rooms were spacious and staff was friendly.

  • 4
    « Very good value »

    Friendly staff, clean rooms, and room service from The Yard made this stay pleasant and enjoyable. I did have to call maintenance while there but they were quick and efficient, friendly and professional. If you have an early flight shuttle service might not be available.

    5
    « Great place to stay »

    Facilities are clean, amenities are varied, the staff is polite and friendly and the room was very comfortable. Only thing was the sound of the AC. Very noisy in my room, so much that it woke me a few times in the night. I hope they get time to fix it

    5
    « visiting my brother »

    It is avery nice hotel with a wonderful garden. Nice room lots of space. The free breakast was great.But to find this hotel in Manchester you need a G.P.S. since there s no advertising panels to show you where is the hotel.Also be sure not to have a room Under a mechanic room, it is very Noisy.

    5
    « BW "PLUS" indeed »

    Excellent lodging very close to the Manchester airport. Most excellent breakfast - superior quality items using real plates and silverware. Nice pool and spa area. Pleasant front desk staff - coffee AND cookies in the Lobby. Quiet rooms with nice grounds. Little nite lites in the bathroom area of the rooms a nice touch. Clean with comfy beds.

    5
    « China and real silverware for breakfast »

    It was great to have real china and silverware for breakfast after all the plastic we had experienced. Great breakfast offerings, even fruit salad. Our rooms were on the first floor near the lobby, but were still quiet. Glad we booked two nights there.

    5
    « Comfortable, clean and quiet »

    Good nights rest, beds were comfortable and room clean and quiet. The breakfast was fantastic, good choices for deluxe continental breakfast. Fast check in/out. Exceeded my expectations of a Best Western Inn. Most definitely will be staying on our next visit.

    5
    « Excellent hotel »

    Everything was new, fresh and clean. check in was easy. Bed comfortable. The pillows are funky; very small and firm. Luckily we brought our own. The best breakfast buffet I have had in any hotel. Fresh cookies on checkin. I would highly recommend.

    5
    « Best Western Plus Executive Court Inn, Manchester, NH »

    Excellent venue for a wedding. Food is excellent. Staff are all top notch, from the housekeepers, to the waitresses, to the managers. Excellent value for the cost. The breakfast buffet is great. Nice variety.

    4
    « Convenient and comfortable »

    I stayed here for two nights on business in September 2016. The hotel feels a bit dated, but was quite comfortable and clean. The bedrooms and particularly the bathrooms could do with updating. The breakfast was average and okay for a couple of nights, but would benefit from more variety if you were staying longer. The service was excellent; the staff were very polite and helpful. The hotel provides a free shuttle to North Londonderry coach station, which makes it very easy to connect with the coach service to Boston Logan airport. I'd be quite happy to stay here again for a short visit.

    5
    « Best Western Plus Executive Court Inn & Conference Center Manchester, NH »

    The motel was beautifully decorated and the rooms were very comfortable. The breakfast provided had every option available. The close proximity to the airport was a bonus. Lovely grounds and a very nice restaurant next door.The evening cookies in the lobby were a nice touch. I would recommend this motel highly. Ingrid Pagosa Springs, CO

  • 5
    « excellent stay »

    my review of the best western plus executive court inn and conference center located in Manchester, new Hampshire was a very excellent stay. everything was perfect, very clean and the breakfast was excellent, hot and tasted good. the room was cleaned very well and new towels were left

    4
    « Overnight stay »

    Nice hotel. Staff very friendly and helpful. Rooms were clean and bed was comfortable. Breakfast was ok but room was small, had a fair amount of seating outside of the room though. Would stay here again if in the area.

    5
    « EXCELLENT »

    Our daughter had her vows and Wedding at Executive Court. We, the wedding party and guests stayed at Best Western. We have stayed at hotels all over the world, many 5 star, but this, for the size hotel, was stellar. Never slept in a more comfortable bed with the best pillows. COMPLETELY clean. Neat. Everyone so helpful. Happy to give a total 10!!!

    5
    « Always stay here »

    I go out of my way to stay here when I am in the area. The staff is absolutely wonderful. The breakfast could use some revamping as they have the same old thing all the time. The place is clean and well maintained.

    3
    « Don't expect the truth »

    Promised the world and never delivered their membership promises. Changed my reservation to take advantage of incentives. When I never received them. I made a request and was told that I would not receive any. They don't even understand their own terms for this incentive. talked to 2 people and corresponded with 2 more and received 4 different views of how the incentive worked. It was not the best price and was not matched. So be careful what you think your being offered, in this case it was not the truth...

    4
    « Pretty good experience »

    Hotel overall was very nice, I realize sometimes things are missed. the dirty sheets was terrible, but handled. Remote on TV was not great but again addressed! Hotel grounds were beautiful and the breakfast was super good and the breakfast staff works hard and was very Nice !

    4
    « Hotel Stay »

    Breakfast tables not cleaned once someone else finished. Potatoes undercooked. Canadian bacon in water??? Great location for trip with access to highway. Restaurant a little pricy. Room value - great. Front desk service - excellent.

    2
    « Asked for early check in online in special request box »

    I have no problem with the property itself. My problem was with customer service. I complained because nobody monitors the special request box that the hotel uses online. I asked for early check in and was told that because I booked online they hadn't received it. Told me to come back in an hour...I came back 2 hours later and was told they still couldn't check me in because they were having problems. Told me to have a coffee and wait...they're were two other people waiting with me, I looked up 20 minutes later to see they were checking in people just walking in. They ignored myself and the other people that were already waiting. If they could not have given me early check in..they should have let me know. If no hotel staff checks the special request box online then take it down. I would have gone to a different hotel. This was my first time at BW. I have never had a problem at other hotels when asking for early check in. I would of walked out but at that point I was stuck. When I took they're survey and complained about how I was treated.. I got an auto reply basically saying thanks for the feedback, proving once again that they just don't care about their guests. I will never got to another bw again.

    4
    « Quiet, clean and »

    This was my first time in Manchester and planned my trip around a baseball game downtown. Ideally would have stayed at the Hilton that is part of the ball field but their rate was outrageous. So for almost $70 a night less we stayed here and I'm glad we did. The downtown area was only about a 10 minute drive. The Best Western property is very well maintained and is in a very peaceful woods-y area. The breakfast area was nicely stocked. Would probably go out of my way to stay here if we end up in Manchester in the near future.

    5
    « Very Clean »

    We booked a block of rooms for a team tournament. Rooms were very clean and the staff very pleasant.Breakfast was awesome. I would stay again anytime when I am in the area. The patio area and grill were great for our team dinner as seating 15 kids and parents at a restaurant would be difficult. I would recommend this hotel.

  • 5
    « Great Stay »

    This place was excellent! We had a great time at the pool (indoor) and hot tub, the fitness center was spacious and well stocked, and the location (near Manchester Airport, but otherwise isolated) was perfect. The hot buffet breakfast was tasty and the afternoon/evening cookies were excellent and plentiful! Our poodle stayed with us and there was plenty of room for him to walk and do his business. Would stay here again.

    5
    « Great Place »

    This is by far the best bang for your buck and the staff is sooo friendly. Our stay was only 1 night but it was like home... The room was clean and very up to date. The internet was a bit slow at times but other than that it was a great place to stay.. I would do it again the next time I am in town for a conference.

    5
    « Fresh, clean, awesome staff! »

    We stayed 3 nights. I requested a quiet room and got a very nice one on 3rd floor. Hotel is very clean and accommodating. Niceties like goody bag and cookies and coffee 24 hours in lobby pushed the hotel into the " going the extra mile" category for us. Everyone was very friendly and professional, even opened a meeting room for us when there were no tables for breakfast due to high volume of guests that weekend. We have stayed at many Best Westerns around the country and would rate this one in the top 3! HIGHLY recommend!?

    4
    « "Great Best Western" »

    Stayed overnight at this BW in Manchester on the way back home. It is a really upscale BW with many amenities available. Close enough to merrimack outlets. Although our evening was ruffled by 2 wedding parties from our location (It sounded like a good party) we enjoyed our stay over. Good full breakfast available in the morning, and of course the famous cookies and milk before bedtime! Would stay here again.

    5
    « Pleasant stay »

    I was impressed with the grounds and how the hotel was situated on grounds, very pleasant and relaxing. The hotel staff were very friendly and helpful, breakfast room was spacious and clean. The lobby area was comfortable the hotel was near the Instate for easy on and off and there were stores and gas stations close by.

    5
    « Great for everyone »

    We had a great time here. Loved the pool tables. The swimming pool was very clean even though it was to cold for me. The hot tub was nice. Our room ( two queen beds, first floor) was very large. the bathroom was a little small but didn't cause us any problems. Lots of choices at breakfast and all of it very good. I wish they had listed some local places to eat that were affordable for a family. This hotel is centrally located to Hampton beach, York Maine and Boston Ma. We traveled to all of them while staying here. In the evening they had cookies and brownies ( 24 hour coffee and tea)in the lobby. I would ABSOLUTELY recommend this hotel for everyone. Families, couples and business alike.

    3
    « Clean, Reasonably Priced and Close to MHT Airport »

    Priced appropriately for a three star hotel close to an airport. Room was clean, property nicely maintained and welcoming staff upon arrival. Added bonus, included a breakfast buffet in the morning! Would stay there again.

    4
    « Reasonable and Busy »

    This location is convenient to the airport, reasonably priced, ample parking, hot breakfast is included in the room rate and the facility and rooms are clean. The negatives are as follows, the housekeepers forgot to clean our room one of the days, there were two wedding receptions in their banquet facility and the night noise was more than needed. There are never enough closet hangers or linens in the rooms. Light levels are always a problem for my wife when trying to find a good location to put on her make-up. She is convinced that the rooms are designed by men and that they are all left handed. We pack extra closet hangers for every trip because every hotel is the same. The hot breakfast consisted of a combination of corned beef hash, egg patties, home fries, pancakes, waffles, bacon, breakfast mini burrito. They also had every morning salsa and chili. Other than the morning they had the breakfast burrito, I am not sure what, if anything, I would have ventured to put the salsa or chili on. When I tried to ask, I hit a language barrier, perhaps that answered my question.

    4
    « Pleasantly surprised! »

    Beautiful surroundings with good service and clean rooms. This hotel is able to handle very large groups very well and the price was good for the guality of the hotel. Located next to The Yard which had a good menu and good food.

    5
    « New England Vaca »

    My husband travels and collects BW points which we used for our 2 nights here. This is a clean and well maintained hotel that is nicely located. The bed and pillows were very comfortable. Shower with great pressure too. The restaurant next door is terrific too! Will review this separately.

  • 4
    « Very good breakfast »

    We stayed for two nights. It's very convenient to the airport but you never hear an airplane. Beds are firm but comfortable and rooms are clean. We had no view from the window but we were okay with that since this wasn't really a trip for the sights. Staff seemed nice. I could occasionally hear other guests outside the door but it was pretty quiet after 9 pm. My only complaint is that the ac didn't run while we were out of the room so anytime we came back to the room after being out awhile the room was pretty warm for about 20 minutes until the ac could cool it off. Also, would have liked a safe in the room but we still have our valuables so no question on the housekeeping or staff there. We were most pleasantly surprised at the hot, continental breakfast each morning and the fact that it was actually pretty tasty. Very nice job! We would stay again.

    5
    « 1 Night Stay »

    This is a very nice hotel and friendly staff. Check in and check out was fast and friendly. Hot breakfast was a plus but should add bacon etc. We used the pool and the boys enjoyed that. The pool opens up to a deck and that was nice. The room was fine but the bed was a little firm fir me.

    5
    « Wonderful Hotel, Wonderful Location »

    This hotel rates very high with us as it is in close proximity to the Manchester/Boston Regional Airport. Modern, clean rooms, amentiies, and a staff that is gracious and helpful in so many respects. Nice and comfortable place to stay. We shall stay there often.

    5
    « Great stay »

    Spent a weekend here to r & r. Room was spacious, well appointed and clean. Breakfast was terrific. Served til 11am on weekends- which we really appreciated. We usually miss the free breakfast because it ends too early! Pool and deck areas were inviting. Staff was friendly and welcoming. Will definitely return.

    5
    « LOVED IT! »

    What a great hotel! I don't know the "regular rate" of this hotel, but we paid $110 (tax included) for one night with 2 adults and 2 children. The room was great! Comfy, modern, nothing broken or gross! There was a pool that the kids loved! The pool is in the basement, but doors open to a cute patio to get a nice breeze and sunshine. The game room was a big hit too! Husband and I played pool ($1 a game-not bad at all!) while the kids chose from a variety of arcade games. Restaurant was a one minute walk that was yummy with great service. The hotel gave us a coupon for it too. Slept nice. We usually leave bathroom light on with door partially closed, but could not do here because light and bathroom fan are connected and cannot sleep like that! So if you do the same, bring a night light! There was a wedding on site that we did not hear at all! Breakfast was really great! Tons of food choices and drinks all FREE! Oh, and cookies during the day, yum! I think we have found our new NH hotel!

    4
    « Pleasant, great service »

    Really like this facility, stayed there several times, comfortable and quiet We had to bring our dog and she was welcomed, fussed over and there is great walking area. It is close to restaurants, shopping, airport but not too close to be noisy.

    3
    « You get what you pay for »

    Needed a Manchester hotel near the airport to catch an early morning flight. Unfortunately, options for an upscale hotel near the airport are limited. I'm usually a Hilton or Marriott customer, and even those brands have some "ugly babies" as franchisees are being given extensions to renovate their properties in this uncertain economy and especially this year as many hotels are experiencing less than anticipated RevPAR results. This hotel was no better nor no worse than I anticipated. The exterior is actually in good shape, but the interior is dated and the guest rooms are badly in need of renovation....carpet at entry door threshold is shredding; hay dryer is circa 1999; plugs are not traveler friendly. You have to hunt for plug-ins for your phone and laptop and most of the outlets didn't function in the room I was in. The plugs fell out of the outlets as they were simply worn out. You also get what you pay for as far as staff. The night manager was efficient and checked us in, but was void of hospitality. We were "processed." She did point out where the cookies and brownies were located, but obviously had not looked over at the acrylic holder in a while because it was a small mass of crumbs. Also, as a business person, employees absolutely need a break, but I hope the franchisee of this hotel is not staffing so short that employees have to eat their meals behind the front desk in view of travelers. Just not professional. I think the ownership group of this property is absentee and they are milking as much profit from it as possible until BW takes them to task. Again, you get what you pay for and that's why the other brands charge more. No more BW stays for us.

    4
    « Nice choice close to airport »

    The hotel is nice with nearby restaurants and one within walking distance The airport shuttle is very handy and the hotel is very helpful in accommodating your schedule. Good choice especially for flying in/out of Manchester.

    5
    « Great hotel »

    Rooms are quiet - don't hear people in room next to you. Staff is helpful with any minor problems or questions Beds are comfortable. Rooms are clean. Room was kept well stocked with supplies and towels. Breakfast gave a great variety of food.

    2
    « Room tempature unacceptable »

    This hotel does have some things going for it. The reservation process was excellent seeing I needed adjoining rooms. When we arrived at 11:15pm and I told the very competent lady at the front desk that we needed to get the room keys quickly because the restaurant next door was closing in 30 minutes she had me checked in in less than 2 minutes. Having just flown in with 2 12-year old boys we knew we needed to get them fed so we went straight to the Yard restaurant which shares the same parking lot. We got back to the hotel at 12:15 am and went to our rooms with our luggage. Here is where everything went off the rails. We got to our rooms in mid August and the room tempature was 81 degrees. I called down and the front desk lady said the air conditioning is shut off when the prior guests leave It is now 1:10am and the room is still 78 degrees. Nobody can sleep and frankly we are exhausted. The rooms are nice but everything gets cloudy when you are tired but can't sleep because your room is hot. I even called before I left Virginia beach letting them know that we were not going to check in until 11pm so they could have taken care of the room temp if they had cared enough to. The TV does not turn on and it is too late to call someone. Will not be coming back to a Best Western anytime soon.

  • 4
    « Convenient and Fairly Priced »

    Stayed one night for a last minute weekend trip to New Hampshire with the family. Rented two rooms. Hotel is nicer and better priced than most of those further North in the tourist areas such as Laconia and Franklin, NH. It also has much greater availability. The hour or so drive back and forth to the tourist attractions is OK when there is nothing decent available further North.

    3
    « A good stay »

    My family stayed at this Best Western for 2 nights. Tony checked us in, he was not rude by any means, but did not have any personality and acted as though he wanted to be somewhere else. We found our room decor a little dated, but it was roomy and clean. Nice bathroom amenities, microwave, and cold refrigerator. When I first went into the bathroom, I discovered a pair of men's swimming trunks and a little girls bikini hanging over the shower rod. How did housekeeping miss this? When I took them to the front desk, they could have cared less. The indoor pool was nice, but the hot tub was not warm at all and needed a little cleaning. There was a game room across from the pool area, as well as a laundry facility. We really enjoyed the complimentary breakfast. The area where you got your food was decorated in a cozy French country style. There were plenty of choices...loved the corned beef hash! Never had this as an option before, anywhere:) There was always complimentary hot coffee and cookies available in the lobby. This hotel is in a good location to tour New Hampshire, as well as driving into Vermont to grab some cheese and maple syrup. We visited the NH State Capitol building which is a short drive away...we recommend doing this. We would stay at this hotel again. Thank you.

    5
    « convenient & comfortable »

    This hotel was located convenient to the interstate, the airport, and the city of Manchester, NH. Although centrally located, the hotel was quiet and the pleasant tree-lined parking lot seemed safe and spacious. Our room was also quiet and comfortable. Breakfast was tasty and plentiful, although one morning there weren't enough seats in the breakfast room.

    4
    « Overall, a decent stay. »

    This hotel is well-situated with easy access to Manchester and other amenities in the surrounding area. Overall it is clean and comfortable. The breakfast was generally pretty good; we appreciated the variety from day to day, but they often ran out of fruit salad which was disappointing. It would be nice to see healthier options but this is true of most places. The pool wasn't bad. The room was okay, but the layout of the bathroom was a little awkward and the lighting in the vanity area was extremely poor. We were a little surprised that the room seemed somewhat out-of-date and not in keeping with the common areas.

    1
    « Horrible experience with Manch AP Best Western »

    I booked with this Best Western because I have had great experiences with most of the BW properties I have stayed at in the past. I also booked here as it APPEARED the park n fly option was a good economical option. I was completely mislead by some of the staff at the hotel and ended up spending a lot of money to hire a driver from the Air Port when I was told that BW had a sister company that had a shuttle that ran after 12. I landed and called BW at 12:04 and was told they nor the sister company had nothing available and I would have to find my own way to the hotel. When I called from my departing airport the person I spoke with told me not to worry at all and I would be able to get a shuttle if I was only a little late. I was 4 minutes late for the last shuttle. The woman I checked in with, had a horrible attitude and was just plain unpleasant and had the personality of a stone. As I mentioned I have had wonderful experiences with just about all the other BW I have stayed at, hence the reason I am a diamond member with BW. I will absolutely stay at one of the Marriot or Hilton properties as will all the employees of my company when we fly out of Manchester. Also the Marriot and Hilton properties have 24 hour shuttles and don't leave their customers stranded because they are 4 minutes late. The main reason I will never stay at this property again (nor will my employees) is the horrible customer service I had from my check in. Checking out the two girls were nice polite and kind. Exactly how employees should be, but unfortunately they can't undo the negative experience I had from my arrival. Breakfast was very bad, eggs were like rubber, waffle batter was like water, they were out of Milk for cereal

    5
    « Best Western a great stop on the way to Maine shore. »

    We stayed here with our two grandchildren on the way to vacation at the beach. Very nice clean facility, comfy beds, and a great breakfast, all was excellent! Close to the airport and mall, with many good dining options, also close to several main highways/interstates for convenience.

    4
    « Like sleeping in my bed at home! »

    The facilities in the room were great - both fridge and microwave - and the beds extremely comfortable. My two children and I slept soundly. My only complaint was the freezing temperature which I couldn't work out how to turn off - the system didn't seem to respond when I pressed 'off'. Next time I'll ask for help. Decent breakfast the next day - very good value to have it included in the room price. We would stay in a Best Western again.

    4
    « Large Facility »

    This property was very large with meeting rooms onsite. The property was well maintained. The lobby is nice and inviting with a large staircase leading to the second floor. The room was spacious and quiet. There is an adjacent restaurant for which we were provided discount coupons, but we did not eat there. The breakfast area was okay. It could have been larger for such a large property. There is shopping and big chain restaurants just down the road.

    4
    « Good night's sleep »

    I needed a hotel in the Manchester area for one night, so booked thru Hotwire for a three plus star hotel. Got a great rate for this time of year! Google maps took me on a circuitous route to get here, which was not the quickest route, but got me here, nonetheless. Check in & out was a breeze, front staff very pleasant. Breakfast was hearty with a variety of choices. Indoor pool is small, but adequate. Water was cold, not refreshingly so. Jacuzzi jets are great, but water temp too cool, and sides of jacuzzi needed good scrubbing. Bed & bedding was exceptional. Could have slept for weeks. Heard running on floor above earlier in evening, but quiet after. Was across from conference room & was awakened early by applause, but had to get up anyway, so not inconvenient that time. Bathroom was older, but upgraded, coffee maker & fridge in room, shower excellent, shampoo, conditioner, lotion & mouthwash at sink. Definitely recommend.

    5
    « Best customer service I've received in a long time!! »

    I stayed at this hotel while attending a conference in their adjacent facilities. Every single employee I interacted with displayed the greatest kindness and professional skill in customer care. They went out of their way to ensure all our needs were catered for. The room was excellent, with very good beds and excellent cleaning service. Breakfast was very complete and varied. I didn't make use of their swimming pool, but it was a nice perk, as was their business centre.

  • 4
    « Great room »

    Mattresses were excellent and room was clean. Check out was poor, had to wait while only front desk person packed lunches / snack bags for other guests. All I had to do was turn in key. Told to wait! They also forgot to replenish in-room coffee!!

    5
    « Great Stay Visiting New England »

    This is a great looking location. The hotel is clean and the beds were comfy. Nice pool and spa area. Best breakfast selection with meat, eggs, pancakes, waffles, potatoes, cereal, danish, yogurt, etc. The dining area has flat screen TVs for viewing. Also received a nice small Best Western members snack package. Mall of New Hampshire is down the street along with other department store and food chains. P.S.-There is also an emergency Vet center right down the street as this BW allows dogs.

    3
    « Disappointed »

    Smokers at the entrance of the hotel greeted you upon your entrance and exit. Some staff (not all) could care less about you, or their appearance and professionalism. The fitness room was not neat, and the equipment is circa 1990. Though our room was a non smoking room, it still smelled like old cigarettes as did the hallway to it.

    4
    « Nice place! »

    It was a great overnight, the kids enjoyed the pool while we and enjoyed the hot tub ans we all enjoyed the game room. Our bed was super comfy, and the breakfast buffet was perfect. ..something for everyone; )

    5
    « Great Value »

    Booked Hotel a half hour before arrival for a King Room. Upon arrival no King rooms available so we were upgraded to a King Suite. Room was spacious and clean. Free Breakfast was great. Front desk staff were exceptional.

    5
    « Great value »

    This hotel was kind of in the middle of nowhere. That being said, the staff there was very kind and helpful. The room was clean and spacious and the hotel has fairly good gym facilities and well as an indoor pool and jacuzzi. Another unique aspect of the hotel is that it contains an arcade on the ground floor. The arcade is stocked with some shooter games, Mortal Kombat, a few racing simulators. It also features two pool tables. Great place to waste a little time with your friends. Overall awesome experience, if you're planning on staying in Manchester, stay here.

    4
    « Clean & friendly »

    Spent the night here to do some shopping enroute to Vermont. Clean rooms. Quiet and friendly staff. Breakfast was typical fare but still good. We will now be making this our stopping point for NH shopping. I don't think you can go wrong spending the night at this well kept hotel.

    4
    « good place to stay »

    Considering what the other places nearby charge, this place does provide really good value. This was the first place I've stayed that has wood floors in the room instead of a carpet. Both the bed and shower met my expectations and the room was very clean. It has the type of bathroom where the shower and toilet are in the bathroom and the sink is in the regular part of the room. Common area was great and I felt safe the entire time I was there. I like how they have the pool, which is more or less in the basement of the building; nice and quiet down there. The only thing that kept this from a 5 star review was the staff and it wasn't so much that they were rude but indifferent. I arrived there around noon and asked if the room was available and the guy working the desk, told me check in was not until 3 without really looking into availability or caring. This was neither a deal breaker nor a good first impression and the hotel rebounded nicely for the remainder of the stay. I would recommend this place and assuming the rate situation doesn't change I will be back there next year. The location is good, it may be tricky to get to at first but you figure it out quickly after that.

    5
    « Excellent hotel for family »

    Warm welcoming, quick check-in & out, clean & spacious room, and excellent breakfast. The best hotel for family I ever stayed. My family really enjoyed staying at this hotel, and would stay again when we go nearby.

    5
    « Amazing motel »

    We were very impressed with this motel. The rooms was good, there is an indoor pool and hot tub. There is also a game room with two pool tables. The grounds are beautiful. This is the first motel we have ever had a free continental breakfast at that used real plates, bowls and silverware, not the throw-away variety. It is less than an hour from Hampton Beach, which was a big plus. We didn't have to pay oceanfront rates but could get to the ocean fairly quickly. It is also close to the airport, but we never heard a plane

  • 5
    « I'll be back »

    Very clean, comfortable and well kept! An error in my booking occurred and the manager, Nermina, very professionally and kindly corrected the error even though the hotel was at full capacity. This was after working a very long 19 hr day restoring power outages across the area. Great guest service has become a dying art and should be commended. Well done Ms. Nermina ????

    3
    « Anniversary Get away »

    It was our 24th wedding anniversary and was hoping we could have had a better time, but it was ok. The cleanliness of the room could have been better. The breakfast was not what it said it was going to be (omelets and sausage) potatoes were spicy.The bed was comfortable, There were not enough towels in the pool area for everyone to use

    5
    « Nice hotel; lots of lovely flowers around the property. »

    This seems to be a newer hotel. Our room was spacious and clean. This hotel has a pub-type restaurant where we ate one evening. It is a short walk across the parking lot to get there, and the food was very good. We stayed here for our trip to Loudon for a race, and it only took about 30 minutes to the track.

    5
    « Excellent stay!! »

    Boy did they nail it! Great staff, excellent breakfast, comfortable rooms, clean, great value for your money. Definitely worth it! My family and I are doing a road trip and planned to stay here for 1 night and I regret that we didn't stay longer.

    5
    « Very good »

    I will be back,if I am going to NH,i will tray to reserve before going,if there fully booked,they I will make different arrangement.Op I tray to find best western plus near by,that will be my first choies

    4
    « Clean and Comfortable »

    Great value for the price. Well maintained property with clean and comfortable rooms and a hot breakfast. I was traveling with a cat and the hotel was very accommodating, but there is a pet fee that was not listed on the website.

    5
    « This is my "go to" hotel in Manchester »

    Excellent amenities and staff. The Yard restaurant makes it even better. The staff was friendly and professional. The breakfast was terrific. I also enjoyed the game room and especially the indoor pool and spa.

    5
    « Wonderful hotel... »

    Our car broke down in the middle of a road trip, so while it was being serviced we stayed here for nearly a week. Many pros; they have pet friendly rooms available, a well done breakfast every morning from 06:00-10:00. Foods like eggs, bagels, waffles, pancakes, yogurts, etc. Every evening there are brownies and cookies set out for guests. There is an on demand shuttle available to and from Manchester-Boston Regional Ariport. Very prompt, courteous and friendly employees and drivers, all you have to do is call and they will come get you or drop you off. The rooms are well appointed, clean and modern. There is a huge pool and the grounds are worth roaming around to look at the nice, well kept lawns with gazebos and gorgeous flower beds. This is a great hotel and we will continue to stay here everytime we are in the area.

    5
    « Very nice! »

    Stay here, especially during mid-week - you can't do better in Manchester. Very nice building and room. We left too early to have breakfast, though. Everything was clean and comfortable in our room. We got a great deal on a Jacuzzi room because it was Monday. Would definitely consider staying here again the next time we're in the area.

    5
    « Great Room, Great Value »

    The room was spacious and very clean. It was very nice to have internet access without paying an extra fee. The breakfast was good with several choices. We were flying out the next morning and it was very convenient to the airport. I would stay there again!

  • 2
    « #2 In Manchester?this room »

    I posted pics of this room. There's is something that looks like blood on both boxsprings in this room. You can see it when you pull the bedsheet down. There's also a stain on the floor of the living room. The only redeeming quality of this room is the awesome shower head. I would not spend 130 a night to stay here. Perhaps it's the close proximity to the airport that's so appealing.

    5
    « awesome »

    clean and friendly staff- great breakfast - the room was very clean, extra towels were in room when I arrived - the entrance way was very beautiful, very inviting- nice pool area and game room. the breakfast was very good, clean eating area and excellent hot food, the fruit was fresh and the coffee was wonderful

    4
    « Nice hotel »

    The hotel was clean and comfortable. Nice breakfast. I would stay here again. We came over to shop at the Merrimack outlets and enjoyed them very much as well. The room was nice and clean which is the most important to me.

    5
    « Very nice place »

    My wife and I recently stayed at this Best Western while in town. The whole place was in great shape from the grounds to the staircase in the lobby to our very nice and clean room. The staff was very friendly and professional. We will stay again when in the area and we do recommend it to everyone.

    4
    « Family wedding »

    Very nice hotel. We had a king size room and it was clean and large, it had very hard mattress, some may like that, not one of my favorites. Great staff at check in, very nice and efficient. We checked in early because we were with a block of wedding rooms. The room cleaning staff were working on the rooms near ours when we came up and they were talking on a cell phone and did not move from the front of the room next to ours, which made it a little tight getting in with suitcases, no acknowledge to us in any way, just though that was a bit rude.

    5
    « Best Park & Fly and Great Hotel »

    I parked my car at this hotel when I fly to California. The parking fee was VERY reasonable and the driver prompt on pick up and available for drop off. The room was lovely. Anthony on Hotel Impossible would have nothing to add. There is a small fee for early check in but I also got a nicer room so totally worth it. I would definitely stay and park here again. There is also a great restaurant/bar basically next door.

    5
    « Very pleasant stay »

    We stay at this hotel for family visits and have enjoyed it each time. It is very clean and has good variety for breakfast choices. We take advantage of the pool and hot tub on our visits. It is very close to the mall and restaurants and not far from Boston.

    4
    « Air Conditioning a Disappointment »

    We have always rated this hotel a perfect '10', but the new air conditioning units do not cool quickly, and turn off when guests are not in the room. For a one night's stay, when we really needed the sleep, this was very uncomfortable, since the room was 82 degrees when we entered it, and cooled very slowly. The other hotel features were the usual '10', but we were perplexed that no one told us of this new cooling feature when we checked in; how sad.

    5
    « Great Place »

    I loved the place and the staff. It is so beautiful in the gardens. The rooms were clean. The food was great and the price was the best of all. My wife and I came down for our anniversary and stayed in the room with the Jacuzzi and it was great.

    5
    « A must when travelling near Mancherter, N.H. »

    On a trip to Rhode Island, we wanted to stop somewhere on the way back to Montreal. We dropped in at this Best Western Plus and fell in love with the place. It should be a Best Western Premier, but the restaurant is not attached to the building. It's a short 3 minute walk in a charming surrounding. The hotel is high class with breakfast included. The restaurant is great and affordable. The cheese bar awaits you as arrive at the restaurant. Ask them for the sweet potato bread recipe. The rooms are spacious and clean. They host weddings and conventions. There's places in the garden to sit in the shade. Nice pool also. The best part is you are treated as if you were at a Best Western Premier, but you only pay the price of a Best Western Plus. A hidden gem! We have been to New York city a week ago and we did a 2 hour detour to stay there for the night on our way back to Montreal. It's a treat to stay there. 2 thumbs up from my wife and I.

  • 5
    « Our Dancing Stay »

    Overall very good. The one recommendation would be to have the breakfast hotter. Food quality is very good, variety is very good. Temperature of the hot food was not good. The hotel staff was very courteous, friendly, and polite. They listened to and addressed the only problem we had quickly and efficiently. Thank You for a great stay.

    5
    « Great stay! »

    We stayed at the BW Plus Manchester in early July. Check in was smooth and the staff was very friendly. Our room was extremely clean and had a few nice updates. It was very quiet and not right in the heart of Manchester which we liked. The location is minutes away from the Mall and a number of good restaurants. Breakfast was good, a number of hot and cold selections to choose from. I would definitely recommend this hotel.

    5
    « The Best of New England »

    Don't come here! It's our secret! This BWP Executive Court Inn & Conference Center is in my family opinion one of the best of the best Best Western's in all of New England! NO WE"RE NOT KIDDING AND NO ONE PAID US TO SAY THAT! You want to be cared for, clean, safe, and not messed with - while you're enjoying your time in the Manchester NH region - this should be on your place of staying choices!

    5
    « Great Place to Stay »

    My husband booked us a Hot Air Balloon ride with High 5 Ballooning in New Hampshire. Since we needed to be there before sunrise (4:45am) and we live over 1 hour away we decided to stay the night close by and turned it into a nice little romantic getaway. I was very impressed with this location. As soon as you walk into the lobby, you see this beautiful staircase. The staff is very friendly. The breakfast they have in the morning is fresh and they had cookies in the evening. Our room had a nice Jacuzzi tub in the room and was a perfect way to relax. I would definitely stay here again.

    5
    « Great »

    Great value, rooms immaculate. Whole property looks like it's been thru a recent renovation. Everyone friendly. Ample parking. Coffee and tea available at all hours. Cookies available in the evening. Slight crack in our sink, didn't affect its use. Looks like there was a hole above our thermostat, but it was pretty high up, so one could barely notice it. Fridge was a nice bonus. Breakfast ok, but for free who cares? Thermostat? Awful. It went from roasting to freezing within in minutes, so in retrospect the fan worked well. It was difficult to change the thermostat to the temp we desired. All in all a great stay. If I'm in the area again, definitely booking here!

    4
    « Easy access to airport »

    We were arriving late at night so we wanted to stay at a close hotel with both late evening and early morning shuttle service. They picked us up at 11:45pm without any issues. For the few hours we were there the team took very good care of us. We had scheduled a morning shuttle and I guess they did not have them running on Saturday mornings so they set us up in a cab. Hotel is far enough away from airport there isn't any noise. Breakfast was on par. Lots of children and a convention of some type going on, but breakfast staff kept up with demands. Wish they were closer to Laconia and we would have stayed our entire trip with them. (We were touring Boston and the M/C Rally)

    4
    « Nice hotel with great amenities »

    The hotel was very nice and clean with great amenities. I travel a lot for business and I wasn't expecting a Best Western to be this nice. Although I didn't eat at the restaurant, I heard from a few guests that it was pretty good. The only problem I had with the hotel was the staff at check-in. The young man behind the counter was very awkward and just handed me some papers, which turned out to be a coupon for the restaurant and the wifi code. The young man also didn't wait on my and said "just a minute" before he even asked for my name to check me in. Besides that, checkout was fantastic and the room was nice. I had a king bed and it felt like it had a lump in the middle which made it a bit uncomfortable to sleep. Other than that, I have no other complaints. Overall good experience.

    4
    « Family Visit »

    Very clean hotel, breakfast was very good and service at front desk was excellent. This hotel is very economical. The only fault were the treadmills in the exercise room were very out dated and difficult to use. Also, the Yard restaurant next door is horrible do yourself a favor and go elsewhere.

    5
    « Great value and comfort »

    This hotel is very affordable and quite well-maintained. My room was comfortable and quiet, and the breakfast was nice. I also was able to use the hotel's high-quality business center during my stay, which was a great benefit. The hotel even has an arcade in the basement! How awesome is that? I would definitely stay at the Best Western Plus again.

    5
    « Overnight Stay »

    Stay overnight to attend a game at Verizon Wireless Arena which is about 10 minutes drive. Beautiful place to stay at Hotel. Hotel staff were very friendly everywhere you go in/out the hotel. Have no issues with the wifi.

  • 5
    « Above and Beyond what is expected! »

    This was by far the greatest Hotel stay that I have encountered. I traveled 15 hours straight with reservations at another hotel which was suppose to be an early check-in, however, they were booked the night before and the room would not be available until 3:00 I made several calls trying to find another place to stay because where I originally made the reservations, the man was not only rude, but unsympathetic. When I called Best Western and I spoke with Jacqui, she advised they were booked up and no clean rooms available, BUT, she would get us one and to come have breakfast or walk the garden and she would have a room ready quickly. I got there and the staff was wonderful, the rooms were clean and soooo comfortable! I stayed 5 days and it was heaven! The breakfast is a REAL breakfast with eggs (omelet, boiled eggs, sunny side up) bacon, corned beef hash...Truly a great experience and the only place I will stay when I go visit New England!!

    5
    « ! »

    This was my second stay at the Best Western Plus Executive Suites in Manchester, NH , and I found myself looking forward to returning. Staff is pleasant and helpful, beds are extra comfortable,. hotel is quiet, and breakfast buffet is wonderful!

    5
    « Great Value! Great Price! Great Service! »

    This was worth the money. Very clean, comfortable and classy hotel. The hostess that checked me in was very helpful and pleasent.The room was clean, comfortable and more than what I assumed it would be. I will defintely be returning here in the future!

    5
    « Pleasantly surprised »

    this was one of the best hotels I ever stayed in, setting was back off road and quiet, ground pristine, plenty of parking yard restaurant owned by same owner as hotel but separate across parking lot was great and very reasonable service great food great

    5
    « Excellent Service »

    Friendly and informative staff about local attractions and best scenic routes while staying Manchester (NH and ME). Purpose of stay was for college orientation and to see as much of New England for day trips while in town.

    4
    « Good time »

    The personnel was nice to the check-out. The publicity on internet to do a reservation is not clear about friendly pet They don't give the price when you do your reservation. At the beginning of this survey you suppose to have choice for the language.But you can't you use it. The breakfast was excellent. But the personnel wasn't smiling a lot. They do nicely the job but they ignore you was there.I hope to go back soon because we pass a good time to your Hotel.

    4
    « great stay »

    the hotel was on a very nice property the hotel offered lots of amenities, the bed, was very comfortable and the room was very clean. friendly staff that greeted you when you checked in. descent breakfast choices, hot and cold, they also offered tea and coffee and cookies and brownies in the evening at the front desk. It was close to the highway so that you can access it quickly.It was near the manchester mall and the longhorn restaurant, i would come again and stay at this location in the future

    5
    « Great Stay & Friendly Staff »

    This was a great spot for business travel. Staff was incredibly accommodating, breakfast in the morning had a variety of choices, the spaces were all very clean, and the wi-fi worked great. I would definitely stay again.

    5
    « Successful VFW Convention »

    GREAT CUSTOMER EXPERIENCE, nice facility professional staff. The Yard restaurant was great also. The banquet facilities was great. the people went out of their way to help and make you feel at home. Thanks

    5
    « This place is Wonderful »

    Loved the beds, linens, pillows, cleanliness. The employees were all very pleasant. Would definitely recommend this hotel. The breakfast was good, omelets are a bit on the greasy side, but the offers are many.

  • 5
    « And Doggie Too! »

    Of all the hotels in this area of New England that we could have stayed at, our first experience with Best Western a year ago certified that we wouldn't have to look any further. The room has all the amenities we required; and our Chihuahua was carefully considered when we ordered a room.

    5
    « Very Positive! »

    This is the fourth year we've stayed at this hotel while attending the New England Nationals Drag Races. We've always been very pleased with the customer service, room amenities and cleanliness, the breakfast bar, and especially the front desk gals who are extremely helpful, friendly, and very professional. Even though the hotel is near the Manchester Airport, we've never heard any noise from the planes. For guests who fly into Manchester requiring hotel accommodations, the shuttle service provided by the hotel is very helpful. We've never been disappointed with the services and personnel at this Best Western and highly recommend it for your next stay in Manchester, NH.

    5
    « We have stayed here before and will again! »

    We have stayed here before and will again.We know what to expect each time we stay here,no surprises.The service has been very good here!This was our fourth year this year and we are looking forward to many more!

    5
    « Great stay! »

    Booked this hotel because we had a wedding at the Executive Court next door. Had a very nice stay very clean room. Very friendly staff. Breakfast was included they had eggs & waffles and muffins. Very nice place not that we get up that way a lot but we would stay again.

    5
    « Good breakfast, good pool, good sleep »

    Great place to stay. Staff was friendly and helpful. Room was clean, beds comfortable, plenty of hot water and good water pressure. refrigerator and microwave in room. TV had plenty of channels. Indoor pool was warm, hot tub was not as hot as others I have been in. Breakfast was great! Lots of variety--we had bacon, breakfast burrito, potatoes, pancakes, make your own waffles. You could put blueberries, strawberries, chocolate chips, syrup or whipped cream on the waffles. There was also several cold cereals, 4 juices, and breads and pastries. They even had chili con carne--it was a good level of spicy. I would stay here again.

    5
    « Very good if you dont eat breakfast »

    Wonderful place if you don't want breakfast. Its horrible Chili con carne and not ready on time....Bad. The rest is wonderful. There was a very strong odor of sewer in the second floor hall and elevator but the desk responded quickly. Like I said, its a wonderful place if you don't want breakfast and they don't have menus or phone books. They push the restaurant next door.

    4
    « Wedding accommodation »

    This hotel was very close to the ceremony and reception of our niece's wedding. We were able to come and go easily. If anyone is planning a wedding with many out of town guests, this is a perfect place. There are restaurants nearby and within walking distance. Clean and comfortable rooms.

    3
    « A solid choice when traveling »

    Generally we've been pleased with most of the Best Western Plus hotels that we've visited in our travels, and this was a fine example. Rooms were clean, staff was pleasant. Nothing that stood out as outstanding, but we had no complaints. Would choose Best Western Plus again as we travel.

    5
    « Excellent Shopping and Rand R »

    We stayed at Best Western for two nights. The suites were spacious. Everything we needed was in proximity to the hotel. The staff from check-in to check-out were fantastic. I do not have one negative comment about this property. Breakfast was great.!!

    5
    « Maine Lighthouse Trip Day 1 »

    Arrived very late in the evening and everything was ready for us. The room was clean and inviting and everything worked as expected. Breakfast was very delicious and plenty of room in the kitchen area and dining area. Check in and out was very easy. Overall a great place to spend the night. Only a couple of miles from the Manchester Airport.

  • 5
    « Excellent- A really great stay »

    Friendly staff , clean room with comfy beds and a clean bathroom. The twin queen room my wife and I had was spacious and well equipped with a microwave, larger than average fridge , small table and a writing desk . Although a coffee machine is in the room i got my coffee from downstairs in the foyer . There is plenty of free parking in the very large car park Recommended for singles , couples and families

    5
    « Always a treat »

    We have been going to this hotel at least twice a year for 2 days at a time, for few years and we were satisfied, as usual. Cosy, confortable beds, good breakfast, quiet place, very clean, nice outside gardens, in season. When you are in the area, it's the place. Very friedly staff also. We will keep on going there.

    2
    « Smoke in Room »

    When I returned from dinner and complained about a lot of "smoke" in my non-smoking room, rather than telling me that I wouldn't be charged $250 for the smoke, the night manager should have investigated the complaint. I also telephoned the front desk 4 times without getting an answer before going to the front desk. I found it unattended and waited 5 minutes for someone to come out from the back. A simple gesture of knocking on doors - "just to check to see if everything was OK" would have enlighten the guilty party as to what is tolerated and what is not. And YES, I was offered air freshener and a move to another room at 9:30pm and I refused the offer. .... Why should I pack up and move, - I didn't break the rules. Also, the bathtub had standing water each time it was used. At checkout, I was told the Manger was away and would return on Monday. I haven't been contacted by the manager.

    4
    « Great place »

    Very friendly staff, great breakfast and internet. When requesting something they were on top of it. The only thing is my room needed the wallpaper replaced at the top of the ceiling it was peeling. Other than that aesthetic issue everything else was fine.

    4
    « wonderful stay »

    everything was great .. The only problem was with the AC. It blew directly over the bed. The room was very clean and the service as very good. There was plenty of parking areas available with a local restaurant within walking distance. Overall it was a very good stay.

    5
    « pleasantly surprised »

    booked the room the day before arrival. took it because there were no other rooms in manchester available. was extremely pleased when we checked in. hotel was much nicer than expected and the staff was wonderful. hotel was totally booked, but we were able to upgrade to a king room with the triple a rate. very clean and comfortable

    5
    « AMAZING!!! HOLY WOW! »

    5STARS IS WHAT THIS PLACE DESERVES! from hospitality to service to the room and the upgrade and the amenities! Really?!?! I am thoroughly enjoying my stay I only regret not staying longer! Thank you to the night manager and her front desk person you girls made our stay awesome.these pictures do not do justice.

    5
    « Very Nice Place »

    They have a very good restaurant and lounge on grounds. The complimentary breakfast is good and if you want a more formal breakfast, the restaurant has really good choices. The fitness center and pool have all you need to get a workout in. There is even a Rec Room equipped with a pool table and good video games. You can do laundry if need be. The staff were very polite and housekeeping was outstanding.

    5
    « LOVED our stay! Great property! Clean, had everything we needed and more! »

    This was one of the nicest places we have stayed at with our family in a long time. The property was immaculate, had many perks and little things we all loved: Free cookies, newspapers, coffee, juices, fruit, a GREAT breakfast, awesome vending machines, a game room, clean, huge pool that was all 4 ft deep so perfect for kids, a great hot tub, sauna, huge workout room, etc. meeting rooms, great grounds, and bathrooms everywhere. LOVED IT! And it was pretty full and we literally never heard a thing in our room. Set off the highway a bit but still close to everything. And the YARD Bar and Restaurant we saw next door we hope to go to next time...We didn't have time. We did eat at the Olive Garden down the street and it was awesome.

    4
    « BW Manchester Review »

    Hotel is clean. Service is good. Lots of Hot Water in Shower. Free Breakfast with lots of choices. Pool & Spa may have too much chlorine..... all the kids had irritated eyes. Would stay again if we are in the area.

  • 4
    « Very nice hotel »

    I stayed here for a wedding and was overall very impressed with the hotel. The location was good for me because the wedding was across the parking lot at the Executive Court. But the overall location is also very good it's out of the way from the busy strip but about 2 minutes from the main part of south willow street where there's plenty of places to eat and shop. The staff was very pleasant and helpful and the room was in very good shape and well taken care of.

    4
    « good choice »

    Only negative was shortness of toilet - I'm 5'1" and it was too low for me, can't imagine a really tall person using it without a sensation of falling It also flushed really, really loudly, awakened other person in the room.

    3
    « Just fine »

    This room cost $75 via Hotwire + for that price, it was fine. There's nothing wrong with this Best Western. Check in + Check out: Easy experience Staff was friendly and helpful Room: Spacious Clean Quiet ***However, note that this Best Western is not modern at all. The carpeting, the bathroom, the fixtures, the furniture - it's very old. Usually I stay in hotels in Boston so I am used to things that are more modern - however, for this price + location, it was fine. I didn't take advantage of any of the amenities listed or the breakfast. Most of the people here seemed like people passing through or families.

    5
    « Great for business trip »

    Check in went smoothly, asked for a first floor room and was given one. Room was very clean. I had trouble getting the AC to stay on, front desk came to the room and showed be how to set it. Free breakfast was just okay, having free coffee 24 hours was great. Ordered from connecting restaurant the Yard, food was good but room service charge is listed on the menu is $2 and I was charged $4 for 2 items.

    2
    « rooms were so cold and staff did not help »

    The hotel was very very clean and people were very nice but when it came to my room being so cold that the second night I had the flu for the rest of my stay there was no attention paid to the problem what so ever ..... I was even told " your on the third floor right doesn't heat rise idk how it can be cold in your room" like WTF is that who says that !!!

    5
    « wonderful »

    This is a great hotel. Clean, friendly staff. I've stayed here twice now on business. Would come back for sure. Breakfast is always good. The pool is clean. They have fresh baked cookies in the lobby every day and the coffee is available 24 hrs and very fresh.

    5
    « Nice Place »

    Beautiful grounds, nice interior and associated restaurant had excellent food delivered as room service. Rooms were pretty quiet however we could hear music from the other room for a while. If you want dead silence then it is probably not the place to go. Gave it an excellent rating because it met all of our requirements.

    5
    « This place is Fantastic! »

    This hotel exceeded my expectations. When I compared other hotels in the area I saw that this hotel was dated as far decor goes but reviews said that it was very clean and the price of this hotel was also less than the others. Boy am I glad I stayed here! The staff is friendly and helpful. The breakfast had a large variety. The hotel room had everything I needed. Very, very clean. Cookies and brownies in the lobby every evening as well as coffee and tea. I felt very comfortable here and I will stay here again on my next visit.

    5
    « Our trip to Manchester, NH »

    Travelled with friends and we all enjoyed our two rooms and visit. Rooms and common areas felt fresh and welcoming.I in particular had my dog and was provided a pet friendly room that felt very fresh.

    5
    « Always a great stay »

    Clean rooms, friendly staff, great breakfast ( when I had time) . I will come back again and again . The location was perfect . Thanks for making my stay feel like home away from home. I like feeling welcome , even after walking in after a long day at work not looking very presentable.

  • 5
    « Great front desk staff »

    Stayed for five nights. The hotel is very clean, rooms are big and comfortable. Complimentary breakfast has a lot of variety. All day complimentary coffee and tea is served which is great! The staff was excellent, especially the front desk staff. There were a lot of guests at the hotel but still you could find a table at the breakfast. Enjoyed very much our stay!

    4
    « Great place to stay before flying »

    We booked this hotel for our family of 4 prior to flying out of Manchester for March break. We arrived around 9pm and the customer service at front desk was great. The room on the 3rd floor was clean, modern and comfortable. I don't remember if there was a fridge and microwave, but I think there were. Our flight was at 5:45 and since the shuttle service only begins at 5am that was too tight, but they offered to take us for 4:30am so we could leave our vehicle on their premises for the duration of our trip. Parking was only $4 per day, which is obviously a great price (parking at the airport is reasonable, too though). There was a really nice breakfast nook, however since we left so early all we got was coffee. ;) The shuttle driver was super nice and didn't mind doing an extra run before his first official run at 5am. Upon our return we simply called the hotel and they told us where to wait for the return shuttle. Great service and definitely recommend!

    3
    « Room was fine, service friendly, but oddities in the billing. »

    Staff was pleasant and helpful, and free cookies in the lobby were appreciated. Affiliated restaurant was close by and food was satisfactory. Room was clean, but fridge was noisy (unplugging it fixed that). Bathroom looked a little tired, but was clean and everything worked fine. No breakfast available at 4:15am when we had to leave to catch a plane. We had prepaid for the room through Hotels.com, but upon checkout our statement was for about $18 less than we had prepaid... didn't notice that until we got home. Wonder who gets to keep the extra $18? Not me, that's for sure.

    4
    « Comfortable and clean »

    Very nice hotel, made a priceline reservation and we got there a little early. They let us check in anyway. Hotel was clean and quiet even though there was a hockey tournament in town and a couple of the younger teams were staying at the same hotel. It was the beginning of spring but I bet the grounds are beautiful when all their plants are in bloom. Breakfast was good, with quite a few choices.

    5
    « vacation »

    needed hotel night before & after cruise & at our next stop- very comfortable-staff also helped with getting late night food- due to arriving late from airport, very easy use with to & from shuttle to airport- would recommend to friends

    5
    « Nice »

    Nice place to stay. Stayed 2 nights. Enjoyed the free breakfast both mornings. Had a lot of different food choices which was great for my family. Staff very friendly. Pool, gym, arcade. Would book again. Vending machines on floors. Restaurant across parking lot.

    5
    « Great couples getaway »

    Nice, clean, roomy rooms with excellent beds and some great amenities available (such as in room Jacuzzi!). Good variety for breakfast but too many items ran out and had to be asked for. Staff was pleasant and professional but could be a bit friendlier. Overall an attractive, well run property.

    4
    « Convenient to The Yard, hot breakfast »

    Only issue we had here was the juice was out of almost everything at breakfast. Otherwise, it was a nice surprise to have a hot breakfast - eggs, meat, pancakes. It's a little bit of a walk to the Yard, but it's manageable in good weather

    1
    « Overpriced and no customer service »

    I paid well above the listed maximum rate on the back of the door for 3 double rooms. I was stone walled by the front desk when I asked about this discrepancy. I was told the posted rates mean nothing and I booked through a travel website and there was nothing they could do. I had to book through a travel website as the Best Western website would not let me book the 3 rooms needed for my stay. The travel website had no problem. I also inquired about the possibility of a later check out for my three rooms. Check out is listed as 11am, I asked for anything later, even a noon check out. I was told they do not offer late check outs and I could not be accommodated. I had 6 people traveling for business that arrived very late into the night and was told that 11am was the time I needed to leave, we spent less than 8 hours on the property. I was treated poorly by front desk staff, offered no explanation on why there was a price discrepancy and was not accommodated with even an hour later check out. I have paid far less to stay at 5 star hotels across the country, while here I was over charged and treated like garbage.

    5
    « Great hotel at a reasonable price. »

    This hotel was very clean and I highly recommend it for your next stay in MHT. Restaurant and bar right across the parking lot. Our breakfast was complimentary and did the job after a long night. Staff was very friendly and helpful.

  • 4
    « Great staff »

    The staff members were so kind and helpful. I had to cut my trip short and getting refunded was complicated because I made the reservation through a travel website. The staff at the front desk took care of everything. And, they seemed happy to help. Also, the beds where so comfortable. Didn't expect that. Just wish it had been closer to center of Manchester. I would stay there again if I returned to NH.

    4
    « Clean, Comfortable & Easy To Get Around »

    We stayed at the Best Western for the NH Primary weekend. There was a lot of activity around the entire city of Manchester because of this, but our stay at the hotel went smoothly. The room was cleaned and ready on time, the complimentary breakfast buffet always had sufficient food, and parking was no problem, even in the snowstorm we arrived during. The indoor pool and hot tub were much enjoyed by the teenager we traveled with. The beds were comfortable, and noise levels in the hotel were low. The funniest thing about the whole stay was having lots of secret service people around the hotel because Donald Trump was staying there before the debate. We saw "the Donald" and family which was unexpected. If the downtown Manchester hotel is filled, then this place near the airport, and a little off the beaten path, is a good alternative.

    5
    « Great Hotel »

    We traveled with our dog and were very pleased with how friendly the staff was to us and him. Everything was impressive, from the service to the quality and cleanliness of the hotel. We travel to NH often and this will be our place to stay from now on.

    4
    « Decent Facility but a few glitches »

    Breakfast area was too small for surge of morning traffic, problems with heating control, bed frame was rattling. Staff was excellent addressed problems swiftly. Room quality and common areas were overall very good.

    5
    « good place to stay »

    excellent. the restaurant, the yard is next door with excellent food. this best western goes all out on there breakfast. friendly people. we have stayed there every time we come to manchester nh. i don't have to check out other hotels

    4
    « I had better times »

    I have stayed a few times at the Best Western in Manchester and rarely ever had a problem. All and All its a great place to stay. the only problem we had was the toilet, even after we complained it still was not fixed.

    5
    « happy customer!!! »

    My husband I have been staying at this hotel for 6 years now.. the first time we stayed here was the weekend we got engaged.. we have been coming back at least once a year since... and we have added 2 children who travel with us... Hotel staff is amazing.. amenities wonderful!! Breakfast is hot.. with lots of choices. Rooms are spacious and clean, beds are so comfy. Thank you for always giving us a clean, inviting place to stay year after year.. with our growing family!!!

    5
    « Very nice hotel »

    My husband and I stayed at this hotel for one night. We found the room clean, comfortable, and large. The mattress and pillows were comfortable. There was a free breakfast which offered plenty of hot and cold choices. We found the staff to be very friendly. We were pleasantly surprised to get a call from the front desk about 20 minutes after we checked in to see if our room was meeting our expectations. (We have not experienced this before in our travels!!!) The hotel is is located in a quiet area but is only a couple of miles from the airport and the main shopping district for Manchester as well as the highway. We will definitely come back the next time we are in the Manchester area!

    5
    « Love this hotel. Great location »

    We have been staying at this hotel for the last 2 years for 3 nights each time when we go Black Friday shopping. We love this hotel. Staff is very nice. Never had any problems with anything. Always very clean. We enjoy the hot tub and the pool after a long day of shopping. The hot breakfast included is very good. The location of the hotel is perfect. Near the highway to go to the outlets in Merrimack. and just a couple km away from the New Hampshire mall and many yummy restaurants. We will definitely go back again next year.

    4
    « Very nice facilities and friendly staff..But I hate the toilet »

    We stayed for five days for a business function and used one of the meeting rooms. The facility is very nice and well maintained. The staff was friendly and the breakfast first rate. The toilet was one of the Sloan vacuum flush and I could not get it to work without repeated, sometimes 15 times, flushing. I reported several times and left the top off the tank. I guess it would have involved a big repair. Toilet aside, I would recommend this location.

  • 3
    « Nice Hotel »

    An overnight stay to get to the airport at 5am. We left too early to have breakfast but was able to order dinner from The Yard (the restaurant affiliated with the hotel). The hotel was nice but the main reason we'd picked this hotel was the location. The hotel was fine, the staff was friendly and the front desk person called 20 minutes after our check-in to confirmed that everything was to our satisfactory in the room, which was nice. We order dinner from The Yard, a dinner for 4 for $35.00, not bad (with a $5.00 off coupon from check-in). The food was good and was delivered to our door.

    5
    « Will be Back.... Excellent Service »

    This is the 2nd visit of over 4 nights each and have enjoyed the comfort and cleanliness - The staff is on top of everything and the location is quite, while being close to everything. Tried others in the area and this is coming out on top and will get my return visit....

    5
    « Comfortable, clean and quiet »

    Second stay at this clean and comfortable hotel. I know this hotel gets a lot of wear and tear from large wedding parties etc. It is also older probably built in the '90s. The owners do a great job of maintaining the building, décor and cleanliness. I like older hotels because you can open the windows a bit should you want fresh NH air! Bedding was super clean and comfortable. The room was very quiet and peaceful. Had breakfast the first time there and it is wonderful. Go to THe Yard restaurant next door for a great meal!

    5
    « Always a pleasure to stay there »

    Our family love this Best Western, and we've stayed at a lot of them. It is our favorite one. The breakfast is the best, the beds are always comfortable, the location is great and they have the best steak house right next door, The Yard. The spa could be hotter, but the staff is always helpful and it is generally well-cleaned.

    4
    « Good time, blocked toilet and rubberized eggs »

    I like Manchester New Hampshire. Shopping and the people are very friendly. Breakfast is the most important meal of the day, For the 3rd time the eggs,scrambled, were not up to par and the staff was told 2 TIMES by me. No bacon on Saturday a.m. chili for breakfast. Only In Mexico. No in New Hampshire B.WESTERN. Coffee ok. Toilet un shot and blocked. I hope they listen and give us a better and healthy breakfast. Real Eggs DO NOT Cost that much. Especially in a Scrabmled form I prefer sunny side Down. I will be back , in the next year in New Hampshire on S.Willow road. Best Western. I like the staff, Very efficient. But the do not choose the food. Management does.

    5
    « Review »

    Excellent except this form is way too long. Breakfast was just average. Location a bit of a drive from the freeway. We were new to the area and did not know how long it would take to get there. I have no more comments but you insist on 200 characters. Don't know way. Again hard to know why you ask for such a long reply if you really expect people to complete the form. Our parking spot was close to the hotel and that was helpful. Really don't know what5 else to say and hard to guage when 200 characters have been completed. I'd really like this to be over but the form is still red and I don't want to spend all the time I have to complete the form and then have it all go away.

    3
    « Nice place, Staff could be nicer »

    Stayed two nights recently in a terrific room. Clean, comfortable, and quiet, even though teh room was next to an elevator. Front desk staff were a bit shirty over my parter's service dog. The free breakfast was a cut above the usual with real hot foods including waffles. Most of the parking is at a distance from the hotel building, which is less than convenient. Might or might not return sine this was our first trip to the area.

    5
    « Good one night stay »

    Reasonable, clean. A little off the well beaten path, but we had stayed here before and knew that. Restaurants not far away. Did not try the one on the property. Did not use the on-site facilities for breakfast; had an appt and had to be "fasting".

    5
    « I found my new hotel chain »

    My overall experience at this hotel was amazing from the courteous staff to the nice and clean rooms i enjoyed every aspect of my stay. The rewards program gets every guest that stays a sweet goodie bag too.

    3
    « Clean, just okay »

    Not bad. not great. No parking after 10 pm. You have to park at the restaurant next door and walk. The front desk staff were very "chilly" toward the customers checking in. I'm not sure they enjoy their jobs. But I didn't care much. This was just a place to sleep, not have a memorable night. It served my needs.

  • 3
    « Nice Hotel but the shuttle never showed! »

    The hotel was nice enough but the airport shuttle on the day we were there never showed up. We ended up having to change our plans at the last minute and incur the extra expense of parking at the airport. We almost missed our flight. I won't return to this hotel.

    4
    « All was great except breakfast »

    Everything was great except the breakfast. Did LOVE the cookies offered at night.Staff was helpful, the restaurant across the street was delicious, called The Yard and is affiliated with the hotel. We were very disappointed in the breakfast items

    3
    « Average. Nothing special! »

    Wifi was fine. Beds were comfy. Front desk wasn't real friendly. I had the feeling that they were at the end of as long miserable shift. Cheer up ladies. Life is too short. NO PARKING if you come back late. (After 10.00 pm) You need to park in the banquet center parking lot. No biggie. Typical loud door slamming at 3 am hotel. Didn't love it. But didn't hate it either! Oh, and an ATM in the lobby would be great!

    5
    « Very nice hotel, great experience »

    While our stay was only brief due to an early flight the next morning, we really enjoyed this hotel. Due to our early departure the next morning we would have missed breakfast. The desk representatives offered to make up breakfast bags for us to take with us when we left the hotel for MHT at o-dark-thirty. This was a very nice gesture and much appreciated.

    4
    « Picture Perfect Hotel »

    The grounds are perfect for any sort of quiet reflection, romantic walking or simply sitting and reading in one of the garden gazebos. Grounds are well maintained as is the property. Rooms are spacious and quiet, with lots and lots of piping hot water! Free provided breakfast puts most chain breakfasts to shame. Varied, tasty and plentiful. Warm cookies or brownies are in the lobby late afternoon and evening and the staff couldn't be nicer. Can't wait for a reason to return!

    4
    « average stay »

    This was an average stay at the BW. The staff was almost stuffy not at all what I have become accustomed to staying at BW when ever I can,. It was almost like I was treated differently because I was a direct corp pay

    5
    « Wonderful place to stay! »

    The Best Western Plus Executive Court is a wonderful place to stay for business or leisure. The facility is clean, comfortable and safe. The staff are friendly and helpful. It has everything you need for a pleasant stay...fitness center, pool and spa as well as complimentary high speed internet!

    5
    « Best Western Manchester, NH »

    Excellent value and comfort. The staff was very pleasant and the hotel was clean. The Jacuzzi in the room was an added plus! Highly recommended. Very convenient to city amenities as well. I intend to use this as the only hotel in the future.

    5
    « Another Great Best Western »

    My job has me staying in hotels many weeks of the year. Best Western has never let me down, always offering clean rooms, great breakfast, and an awesome staff. This hotel has one of the nicest pools I have ever seen, Staff here are very nice, very helpful, and were welcoming to my service dogs. Hope I get to stay here again. Thank you for another great Best Western hotel stay.

    5
    « A+++ »

    Had a great stay at this hotel--they went out of their way to make you comfortable. We booked it only for 2 nights, but decided to stay one more night. We did have a problem with the heating controls, but within 10 minutes the front desk manager was in the room taking care of the problem and it worked fine the rest of the stay. We will go back to this same hotel again soon.

  • 4
    « Lovely hotel »

    Lovely find right by the airport with friendly staff, great service and comfortable rooms. I admit I've not stayed in a Best Western in a long time but I do not recall them being as nice as this property. A+ and a bargain for the price.

    5
    « Awesome Hotel »

    I was pleasantly pleased with my stay at the Best Western Plus Executive Court Inn & Conference Center, where I found friendly staff, comfortable accommodations, a very clean room and an excellent breakfast. Upon check-in, I'm not sure that I had a particular room type reserved (just for one person) and the clerk said that all they had was a queen room available, but upon entering, I had a reasonably spacious room with a king-size bed. Like many Best Westerns, the room featured homey wood furniture that was in excellent condition, as was the bathroom and everything else about the room. A wall unit HVAC unit was controlled by wall thermostat and worked just fine. The bed was as comfortable as any. Sadly, there was no in-room recycling container. The only two quirky things about the room are very minor such as the desk against the far outside wall, so there's no chance of watching television or seeing much else (besides the wall) while working at it. The bathroom generally had plenty of room (and the sink is separate from the actual bathroom), but the other peculiar thing was the large bathroom door that opened into the shower, so the amount of room was adequate as long as the door was closed (and no, I wasn't in a handicap accessible room). The amount of toiletries provided was generous, if not excessive. The room is also quiet and it's best attribute is how VERY CLEAN it is, another train that I've noticed among Best Westerns. The outside of the hotel and grounds are very nice and well-maintained. It has apparently been under the Best Western brand since it was built (and kudos to the ownership for the obvious pride that they take with the place). The lobby area is open to the second floor with a grand staircase of sorts, a step up from other similar hotels. The breakfast is far better than average. It includes pancakes and make-your-own waffles, but the most impressive part was the quality of the pastries. The front desk staff are very nice. Free shuttle service is available from the airport. I called upon arrival as instructed. They told me that they'd be there in 10 minutes, and in fact is was a little more than double that, but given that everything else went perfectly during my stay, that's very minor. The Yard restaurant is "on property" and apparently under the same ownership as the hotel (there is a menu in the room and room service is apparently available), but it should be noted that it requires a little walk through parking lots to get there (the restaurant sits along the roadway, while the hotel is set back behind it). It's an easy enough walk, but guests should be prepared if it's snowing, raining or cold. The Yard also includes a full bar. Decor is old school, but the food is quite good (reviewed separately).

    5
    « Pre-flight hotel »

    Very nice hotel with plentiful parking @ $4/day after free first night and shuttle from very early until midnight. Staff friendly; room comfortable, although small pillow selection, a minor quibble. The breakfast was average but area clean with plenty of seating and natural light.

    5
    « Great property »

    I have stayed at this property several times and always look forward to each stay. The staff are always friendly and helpful, the rooms are always clean and comfortable and the breakfast is amazing. Altogether a great value for your money. I would highly recommend this property.

    4
    « Convenient Location and good rates »

    We stayed for 2 nights as a base for some shopping in the area. It was clean and comfortable. The breakfast appears to have a 3 day rotation for hot items. The first morning was eggs, bacon hash browns which were pretty good. However the second morning instead of eggs they had breakfast burritos which were not so good. There are other items- such as waffles. The first morning I went with bagel and peanut butter planning eggs the next day. This is a minor breakfast problem but just to let other travellers know. Also pastries and muffins were a bit on dry side. On arrival we received a bag with 1 bottle of water, 1 bag of chips and 3 mini chocolate bars. When there are 2 people they should really give 2 bags. Personally if they can't afford to give one to each person I'd day it looks better not to give any at all. In the evening they have cookies and brownies in the lobby which is very nice. There is coffee in lobby all the time

    3
    « Not the best western »

    Stayed here on 10/31&11/1. Close to airport. Staff was very polite and helpful. Full breakfast was average and included in nights stay. Hotel was clean but there were a few issues. The shower drain did not work properly and I was told there was no one in maintanence there over the weekend to fix it. Air conditioner/heater was constantly noisy and probably should be replaced. Had trouble getting the maid to replace items used like coffee,soap,tissues etc. Had to call the front desk about all these issues and they were generally helpful.

    4
    « Lovely stay »

    The breakfast was average, but the hotel was fairly good. The rooms were fine in size, although we would have preferred a room with a king bed. The hotel always seemed busy, but never over crowded. The game room in the basement was fun and we always had it to ourselves in the evening. The restaurant across the parking lot was good too! Not much to do in Manchester though.

    4
    « Very nice Best Western »

    Excellent staff, comfortable room, nice facility. Easy to get to as it is right off the highway and close to most everything in Manchester. Pool/hot tub are clean, breakfast nice. Staff was very helpful

    5
    « Great place to stay close to the airport in Manchester. »

    Very nice place to stay. It was clean, beds were comfortable and had all the little extras that make an overnight stay just great! Good breakfast, but was crowded in the room that had the food in it. Guess I was there at a very busy time cause it was better a little later.

    5
    « Super Best Western »

    Nice quiet location. Decent sized room, great bath shower head and nice towels. Associated restaurant across the parking lot had a nice bar where we watched Thursday night football and had a great meal- big portions at reasonable price. We flew into Boston at 4pm got rental car and were here by 6 for the first night of our leaf peeping trip. Were very happy with our choice, which also included a very nice breakfast buffet. Also a nice exercise room which we used in the morning.

  • 5
    « vacation with friends »

    Clean nice Jacuzzi room, great staff, good breakfast. Nice seating area where we could play cards at night, fun game room, we played foose ball. Pool looked nice but we didn't use it. Lots of hockey families there but it wasn't noisy at all with that many kids. Would stay here again.

    4
    « A great Best Western »

    An excellent hotel in a good location close to the airport. Rooms were modern, large and had microwave and fridge. A good selection at breakfast. The hotel also has an on-site restaurant and there is a large selection of other eateries at the nearby mall.

    2
    « Could be better »

    Bed is saggy; thermostat controls virtually non functional; frontdesk doesn't answer phone; tiny pillows, bathroom sink barely drains. The room is quiet, but then not much happens in this part of new hampshire. The adjoining restaurant on the property was pretty good

    5
    « Cape Cod, Colors & Wine »

    This facility is very attractive. A very good restaurant, The Yard, is across the parking lot with a nice bar, good food, good choices. This was a Saturday night in the middle of color season, so we were lucky to even find a place. We got one of the last rooms, were not able to use our AAA discount, and the price of the room was much more than we usually pay. The room was beautiful. Staff were pleasant. The buffet breakfast was better than usual but since the inn was full the place was an absolute zoo...no fault of anyone. There appeared to be a kids tournament of some kind & there were many families & groups. The dining area was kept clean & the food was refilled as needed. In spite of the # of kids & families, we had no problems with noise.

    5
    « HIGHLY RECOMMENDED GEM OUTSIDE MANCHESTER »

    Very nice large property with beautiful garden area. Great pool and fitness center too. Room had some plumbing problems, but that seems to be almost everywhere. Wonderful breakfast. Restaurants are within a few miles, yet they have their own (high priced). Highly recommend this hotel.

    4
    « Great time in Manchester »

    This hotel is a little way from downtown but was clean, great breakfast, great staff. The desk staff makes the stay very easy. They were very helpful and had answers for every question. Good suggestions for things to do.

    4
    « Convenient and Large enough for a Wedding Group »

    With not many predictable hotel facilities for an apporx 200 guest crowd, this facility was a very good find in southern NH. Easy access to 93, rt3, Manchester Airport, it was very convenient even though the winery for the wedding was about 40 mins away.

    4
    « Worth the Money »

    We were on our Nova Scotia and New England trip for the fall foliage. Stayed at Best Western plus at Manchester, NH for one night on the way back to CA. The staffs were friendly, polite and helpful, the room was comfortable, specially with the frig and microwave in the room, we had some left over was able to enjoy them one more time. The full breakfast was very nice with all the varieties. The fresh fruits and afternoon cookies and brownies just hit the spot after the long drive from a distance city. Thank you so much for the enjoyable stay, from now on we will check all the possibility to stay at BW Plus if the locations are available where we travel to. We are long time Gold card holder for over 40 years has experience stay with BW, we feel that some BW just not that acceptable, BW Plus and higher levels are very nice.

    4
    « Fall foliage trip »

    We do not normally stay at Best Western but my husband found this hotel online and we thought we'd give it a try. The price was very fair for a mid fall day. It was the halfway point between Connecticut and Maine where we were going to be staying later during the week. We were pleasantly surprised when we arrived and found the staff very pleasant and accommodating. And the coffee was waiting for us. The rooms were very clean. The worst thing I could say about the room was the wallpaper was coming up in spots. They had a game room with a pool table,foosball and arcade games. They had a good variety of items for breakfast. The dining area was a little awkward with people exiting through the dining area. All in all I would stay here again.

    5
    « Beautiful grounds, clean, quiet »

    The staff were very welcoming. Had an issue with the fridge when we arrived in the room, called the front desk and within minutes housekeeping was there to fix everything. Front desk staff were informstive about the area and had maps readily available for the shopping areas. Breakfast was good with lots of choices. Will definitely stay here again when in the area. We had a king room, with sofa bed, very spacious, clean and quiet.

  • 3
    « Normal and acceptable »

    Best western does not disappoint for the most part. Beds were comfortable, rooms were clean, and the amenities were nice. However the layout and the location are completely cryptic. The elevators are located at very odd places and if you are positioned In the right place, the distance from your room to the elevator/stairs/lobby is very far. None the less the outside was beautiful. Although a little off the beaten path, the hotel really did have a great outside and from the moment you walked in to the moment you left you were satisfied with the service, and cleanliness.

    5
    « Fantastic hotel ! »

    We have traveled and stayed at different hotel/motels. I know that I can depend on Best Western and this one sure did not disappoint. The first thing I noticed was how beautiful the grounds were and once inside it continued. The room that we had was spacious and the beds were comfortable. I can also tell you that the front desk staff were the most helpful. They went above and beyond to make sure that we were made to feel comfortable. At check in we were given a welcome bag that contained goodies like chips, candy and water. Once in the room for awhile we got a call from the front desk checking to see if the room was ok and if we needed anything. That is two things I have never had to happen then the third was when I went to the front desk for change to do laundry not only did I get change I was given laundry detergent ! It is a plus having a guest laundry when you do not pack many clothes but free detergent ?. Now for the breakfast it was as good as any complimentary breakfast but they change it up each day so there is variety. It is only about 5 mins from the airport and maybe 5 miles or so up the road there are other Resturants. If I am ever in the area again I would not consider staying anywhere else. I would recommend this property to anyone for all the reasons listed above but most for the value. A lot of bang for the buck.

    5
    « Very nice »

    Very nice room that included a refrigerator, microwave and free wifi at a reasonable rate. Excellent hot breakfast buffet. Lobby, halls and room were very clean and the staff was friendly and very accommodating.

    5
    « An EMPLOYEE makes this hotel 5 STAR »

    Face it, when you think of a 5 star hotel- Best Western chain doesn't really come to mind.We were there for a 3 day "study group" meeting.The hotel itself is fine/ especially for the price.But ONE employee- front desk JACQUIE -EXCELLED! WOW!

    5
    « Leisure trip »

    Excellent hotel and staff. Would highly recommend this hotel to others. This is the second time we have stayed at this hotel. The location is close to the airport and the hotel has transportation to and from the airport. The staff is very friendly and knowledgeable.

    5
    « Great value for the money, Great location near airport »

    Very easy to get to, off 93 as well as near the Manchester airport. Free internet and breakfast was helpful. Pub open till midnight right next door, short walk through the parking lot. Terrific value. helpful, cheerful staff Will definitely stay here again.

    4
    « Marfan Conference »

    A very pleasant stay, at a beautiful time of year. The grounds here are well kept and every member of the staff that we had interaction with were more then "just doing their job". Rooms were clean, comfortable and well sized.

    5
    « The best stay »

    I will always stay at a Best Western I had the best stay there. I will not stay at a Days Inn again. The people at Best Western were very nice and the rooms were nice and clean. The breakfast was great a lot to choice from.

    4
    « Great Place near airport »

    Staff goes the extra mile to be helpful. Near the airport yet only very slight airport noise. Hot items for breakfast leave much to be desired but many options which are great! Will stay here each time I fly into Manchester...no need to look further

 

Getting to the hotel ...

All directions
·From: Interstate 93. (north or south) Take Exit 5. The BEST WESTERN PLUS Executive Court Inn & Conference Center is three miles north on Route 28. ·From: Interstate 293. Take Exit 1. The BEST WESTERN PLUS Executive Court Inn & Conference Center is two and a half miles south on South Willow Street. ·From: Airport. Exit terminal to Perimeter Road, at the end of perimeter (lights) take an immediate right onto Route 28 south (South Willow Street). The BEST WESTERN PLUS Executive Court Inn & Conference Center is one half mile on the left.
 

Our other hotels nearby