BEST WESTERN Hotel Las Mercedes,  Managua

3.5/5  - based on 629 guest reviews.
Km 11 Carretera Norte, 000-046-0, Managua, Nicaragua - See map
+505 22559900 +505 22631082

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Casino
    Casino
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Tennis court
    Tennis court
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TripAdvisor Traveler Rating
based on 629 traveler reviews
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Nicaragua, located at the heart of America, is the ideal destination for those looking for something really different. two oceans, dozens of spectacular volcanoes, big lakes, magical lagoons, amazing rivers, hundreds of animal and plant species, colonial towns, archeological treasures, natural wonders, birth place of brilliant men, wonderful music, intense nights, exquisite cuisine, and a long list of reasons that added to its friendly people make the perfect combination for a place that one can help but to fall in love with it. BEST WESTERN Las Mercedes is always attending to the needs of our clients and friends, and we are at your service. Our hotel is strategically located just in front of the Nicaragua international airport. We count with 174 rooms (single - double - triple). Our service for rooms with air conditioning, telephone, cable, T. V. , hair dryer, phone, hot water, fax service, free business center, 2 swimming pools, service Restaurant/Bar, secure parking, and the standards that characterize us as Hotel Best Western 100 % Satisfaction Guaranteed. additionally include: Breakfast, Transportation, Airport-Hotel-Airport (according to the schedule of the established flights), Free Internet in the Business Center, Wireless Internet (Lobby, Restaurant, Salons, Walkways), Pools, Gym, Extensive green areas to rest and a very pleasant ecological environment. Enjoy your stay.

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Room 1

Guest reviews


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based on 629 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
126
Verygood
 
231
Medium
 
144
Poor
 
63
Horrible
 
65
Business Business 125
Couples Couples 153
Family Family 100
Friends getaway Friends getaway 109
Solo travel Solo travel 98
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Las Mercedes,Managua
  • 4
    « One night turned into 3 nights with the Peace Corp »

    We spent our first 3 nights in Managua at the Best Western with the Peace Corp family due to hurricane Otto we had a great time. The restaurant was fabulous. Breakfast every morning was perfect and the entire hotel staff were excellent!

    3
    « Okay Hotel »

    Our family stayed here for one night. As far as location and proximity to the airport is concerned, this place has all other beat - you can literally walk across the street and your are at the airport. There is a free hotel shuttle offered but if you can manage your own luggage it's just as easy to walk across. This hotel is set up very different from other hotels I've visited, there are many different buildings with rooms. The buildings furthest away from the main building (i.e. front office) have 3 twin beds in each room vs 2 double beds in the buildings closes to the main building. We had booked the 2 double bed rooms and instead were give rooms with 3 twin beds - we only found at after walking miles to the rooms (everything is very spaced out at this hotel). We had to wait around 20 minutes for the front desk to sort it out and move us to the rooms we had booked. There are two pools, one is substantially larger than the other but neither have great lighting at night. Overall the hotel met our needs however I wouldn't recommend this place for anything other than a 1 or 2 night stay when you are arriving from or leaving the city via the airport.

    4
    « Standard but friendly »

    Room was extremely basic but expected. AC wasn't working but they sent a repair man immediately. Very good free breakfast and very helpful service. Directly across the street from the airport. Don't let any cab drivers tell you otherwise....

    4
    « Great Airport Stay »

    This is a great hotel for an overnight stay near the airport! The hotel shuttle and proximity to the airport are unbeatable! Close, clean and convenient! The room service was delicious as well! If you are looking for a close to the airport stay I would recommend this hotel!

    1
    « Avoid at all cost »

    I never write bad reviews, and have a pretty high tolerance for mistakes, but the experience I had with Best Western demands it. I booked this hotel for a night with my girlfriend before her flight back to London. At $110 for a night, this is truly a great expense, especially for Nicaragua. I chose this hotel because I wanted a stressless experience for her before her 18 hours transit back to London. This was anything but stressless. We arrived and the Airport shuttle was waiting for us, with the driver driving us straight to reception. This was the end of the pleasurable part of our experience with Best Western. After making us pay the concierge barely indicated to us the general direction to the room, and we had to haul our luggage ourselves to get there. We then tried to have a shower, but the hot water was not working. I called the concierge letting him know about the situation, and he said that he would send someone. 20 minutes later, and getting exasperated, I had to call him back, and still, offering no apology, he told me that he would send someone. A further 20 minutes later, getting really angry, we decided to go and make a complaint to the front desk, but on our way out we met the technician which then fixed the issue in another 20 minutes. After that, two hours after going to bed, my girlfriend was woken up as ANTS were crawling all over her. They were everywhere under her pillow and on her body. They had infested the bed, and it obviously wasn't a problem that formed during our mere two hours of sleep. She headed straight to the front desk, understandably angry, to complain to the concierge who, once again, told her that he would send someone. Finding that unacceptable, she had to push and demand for us to be given another room to sleep in, which should normally have been offered anyway. The concierge reluctantly accepted after a while and we were "moved" to another room (we had to carry all our luggage, once again, by ourselves, in the middle of the night, to the other room which we had to locate on our own). Needless to say, after all this, we neither slept enough nor well, and my girlfriend is now stressed and exhausted on a long-distance flight despite my investing a lot of money to avoid this very situation. After such a poor service and experience, we went to the concierge to complain about the whole situation and demand a partial refund, as the service we had paid for had clearly not been provided. He refused categorically to issue it, and barely offered us a discount on future stays, despite my saying repeatedly that we were staying here for our last night before going back home to England. Our complaints were met with nothing but complacency by the front desk staff and only after 10 minutes of complaining did he offer a basic apology, but no refund. He then promised us to take it up to his manager when she arrived in the morning to offer us a refund. A couple of hours later, she emailed us offering us once again a discount on future stays, showing no understanding to our situation. Avoid at all cost, there are many hotels in Managua which are way cheaper and cannot possibly offer a worse service than "Best" Western.

    4
    « Good nights sleep »

    I have spent at least 20 nights at the Best Western Las Mercedes, not because it is nice, but it is so convenient. Never had a quiet night until last night. I stayed in room148. So very quiet! It is at the end of one of the long corridors, but well worth the walk. No one walks by talking or pulling luggage also no supply carts. I still like the omelette man.....

    4
    « Easy access prices ok good security »

    I was met at the ai port as soon a i go off the plane. Shuttled across the street. Hotel is designed for gringos. Older hotel probably pretty fancy in its hey day. Buffet breakfast was good. There are better deals but this place is easy

    4
    « Spent one night, getting in late and leaving early, so did not experience all it had to offer. »

    Reception was good and rooms were well appointed, with comfy beds (maybe a little too soft if you have back trouble), a desk, and nice bathroom. Location was great to catch an early flight as we simply walked across the street to the airport. There was coffee and sweetbread available in the lobby in the morning (coffee makers in the rooms with instant coffee/tea and no cups). Rooms opened off wide open hallways and there was at least one garden-like courtyard.

    4
    « convenient »

    Walk across the street to the airport, ( or if you are lazy, take the shuttle), clean rooms. ok restaurant , swimming pools kid friendly, good breakfast, strong internet, all good, and I find the hotel staff to be helpful and friendly, very safe!

    4
    « What a Unique Place »

    WOW!!!! What a unique place. As other travelers have mentioned, this is a renovated military base. The design is largely outdoors and boasts simply lovely grounds. The rooms are very clean, yet simple and the beds are quite comfortable; especially after a long flight. The staff are very accommodating and the restaurant has recently undergone a massive renovation. It is located RIGHT ACROSS the street from the airport; however, the air traffic noise is hardly noticeable. The air conditioning was a REAL relief. What a unique place.

  • 4
    « Right across the street from the airport... »

    Las Mercedes is a big, spread out collection of cabana style rooms, connected by covered walkways and surrounded by gardens and swimming pools. It is efficiently run by a highly professional staff. I can't see any reason to stay here for more than a night or two, but if you are flying into or out of Managua you can't beat the convenience. It is right across the street from the airport. You can walk it, if you don't mind crossing a busy four lane road, or the hotel van runs all the time. Everything works: wifi, air conditioning, hot water, TV. The complimentary breakfast is excellent. It is a good transition point to take off from to see some of Nicaragua's really wonderful locations.

    5
    « Service Oriented »

    We recently spent five nights at Las Mercedes. Apparently the hotel is a renovated military base. So the design of the hotel is unique - rows of "barracks" connected by covered, outdoor corridors. That may not sound appealing except that Best Western has done an exceptional job converting this former military base into a very cosy hotel complex with two outdoor pools, a large, shaded outdoor terrace, beautiful green foliage and an excellent restaurant. Everything is extremely clean and well maintained. The location can't be beat - it is literally across the road from the international airport. Early morning departures or late night arrivals are easy - simply walk across the road and you are at the airport. We received excellent service at the restaurant. The breakfast buffet opens at 6 AM (with some cold breakfast options available as early as 5:30 AM) with a selection of fresh fruits, cereals, toast, rolls, eggs and omelettes. The hotel doesn't look fancy but it does deliver excellent service. The hotel can arrange a taxi for hire and has a small gift shop that sells water, drinks and mementos. An ATM machine in the hotel lobby can be used to withdraw cash in local currency. The hotel accepts credit cards, US dollars or local currency.

    4
    « Very nice hotel with great location »

    Stayed here overbite before flying to blue fields. Beautiful grounds. Clean room. Great ac. Yummy breakfast. Staff friendly. Very nice pool which we all took advantage of. Would recommend for a short stay. :)

    4
    « best airport access »

    If you are looking for a place to spend the night either when your plane arrives and you are waiting for transport to your vacation spot the next day, or when you are wanting a place to stay in Managua when you have an early flight the next day, Las Mercedes is the perfect spot. The hotel is clean, spacious, and well-managed with beautiful grounds, two lovely pools, a full-service restaurant and poolside bar service. The staff are professional and friendly, and the hotel is located directly across the Carretera Norte from the Managua airport, so you can either walk across with your luggage or take one of the hotels frequent and speedy shuttle buses. Most of the staff speak English well, and the complimentary breakfast is one of the best anywhere----fresh tropical fruit, scrambled eggs, bacon, sausage, toast, gallo pinto, assorted pastries, made-to-order omelets, homemade cheese, three kinds of fruit juice, cereal, fried plantains with cream, and plenty of good Nicaraguan coffee.

    3
    « Location, location, location! »

    We've stayed here a few times. Rooms vary a lot in size and decor. They have all been ok, some nicer than others. Ask for a room near the pool and the wifi should work in your room. The overall layout can be confusing, we had to ask for help the first time we stayed here to find our room. The breakfast buffet is fine, dinner options are marginal. The chicken with jalapeño salsa is ok. You can walk across the street to the airport, which is great and pretty much the only reason to stay here.

    3
    « Across Street From Airport! »

    Only reason to stay here is you want/need to stay a night this close to the airport. It fulfills that criteria! It does have a restaurant that is open till 11 pm for late arrivals and a shuttle that starts at 4 am for early departures. I think I saw two swimming pools, one with a bar/grill, so could even kill a few daylight hours if need be. The hotel layout is interesting, i.e. odd, but the interiors of the rooms are perfectly comfortable. It is literally across the street from the airport, so if you don't have much luggage, you can walk. The shuttle seemed to make a continuous loop, so never a long wait.

    5
    « Convinient and cheap »

    Opposite the Managua airport, Clean airco, satelite tv, big bathroom excellent breakfast included with egg-bar Two swimming pools, fitness room and pool side cocktail bar. There is free airport shuttle, so you dont have to cross the six lane street with your luggage Especially good if you land after dark in Managua airport and are in transit only

    3
    « Perfect Hotel Before or after a flight »

    I stayed at this hotel before I flew home. It is a very well maintained hotel. Not a high rise hotel. Designed to fit on with the environment. Plenty of free parking, shuttle to the airport but you really don't need it because it is just across the street. An easy walk. My check in was okay. The staff is nice but not overly gracious. I had a nice room. The AC was perfect and the bed was very comfortable. The design of the hotel makes it a noisy hotel because people outside and around your room can be inconsiderate and loud. The pool is beautiful. They have a nice pool bar. I didn't feel very welcomed by the bar tenders. Just doing their job and not attempting to be real friendly. I also had dinner at the restaurant. It is one huge room with very bright lights. I had an asian coconut soup along with a steak sandwich. Both were good.

    4
    « Very nice hotel with beautiful grounds right across from the Airport »

    Best Western Las Mercedes is right across from the Managua airport and super convenient with a free shuttle. You can let them know in advance and they will meet you in the baggage area with a sign with your name. The hotel is on beautiful grounds with large trees, pools, pool bar. It is actually historic, but modern rooms with air condition, really nice bathrooms, good beds and free Wifi, free water upon your arrival, most reservations come with the really elaborate breakfast, both Nica and North American in their new dining room or attractive patio if you want to be outside. We stayed at a cheaper rate via AARP and were in the slightly smaller rooms which are newly renovated and very attractive.

    4
    « Late flight »

    I got back to Managua a day early. So I checked into the Best Western right across from the airport. I have to agree with other reviews that is quite noisy. The restaurant is very good with an Argentine style theme and small but good breakfast buffet that was included with the room. Besides the noise my main issue was that they would not allow me a late check-out. My flight does not leave until in the evening and they told me I would have to pay for an extra night stay.

  • 3
    « Nice Hotel but NOISY »

    The rooms are clean, the hotel is pretty and it is extremely convenient to the airport. However there are many large groups here and they can't help but be noisy. We were kept awake until 1 AM by a group outside of our room. We requested a quiet room (and waited 1.5 hours for it to be cleaned) but that did not make a difference. If you can sleep through noise then this is a fine place to stay, otherwise I would stay elsewhere.

    5
    « Nice treat »

    I was amazed that this hotel was so large. It appears to just be a small lil roadside hotel across from the airport. It's really a large compound that host beautiful pools and pool side restaurants and bars. The room was super clean and the bed was very comfortable. AC was just what the doctor ordered and helped me sleep like a baby. I was able to safely and comfortably walk myself to the airport in the morning, however that do have a shuttle service that picked me up from the airport. Would highly recommended staying at this facility.

    3
    « Fine for an Airport Stay »

    The hotel is fine for an overnight stay because it is so close to the airport. They provide free shuttle to/from the airport but you have to contact the hotel in advance. This is no problem. Breakfast is included and is fine. The facility is very large and has at least 2 pools, an outdoor bar, and an indoor restaurant. The rooms we had were very clean, had hot water, and air conditioning. Customer service is lacking overall. The price of drinks and food is very expensive, as is the cost of the hotel for what you get. Service at the outdoor bar was very poor.

    3
    « NO HOT WATER! NO COFFEE IN LOBBY! »

    Good Grief. Go buy a hot water heater. Room 163 had no hot water. Also no coffee in lobby. What modern hotel has no coffee in the morning. Room was fine. Air conditioning was very cold. Beds were clean.

    5
    « I keep staying there »

    Well, I have been to Managua several times now and Hotel Las Mercedes continue to be just an excellent hotel where I feel home. Managua is sometimes hot, but this hotel rooms are so comfortable, food is so good and the people who work there are just great and nice, and very very respectful...I ´m not interested in exploring other options as this hotel is across the street from the airport...just great...

    4
    « Comfortable and clean »

    Check in was easy. My key card didn't work initially but the porter ran and got me another. My room was exceptionally clean. There is air conditioning. I didn't have any hot water in the shower. Still, I enjoyed my one night stay before my flight out.

    5
    « An amazing hotel »

    Staying in this hotel was an amazing experience for me. I absolutely loved the surroundings, the beautiful flowers and shrubs; loved the lay out of the rooms it reminded me of a resort in Bermuda that I visited several years ago. There were covered areas and open areas, private areas and public areas. The restaurant served an out of this world breakfast--lots of fresh fruits (best pineapple ever), omelets to order, muffins, croussiants...I also had dinner here--the spinach cannelloni was delicious. But it's always about the people. They were very accommodating. The manager, Mr. Cruz, assisted us in our travel plans around Nicaragua and was extremely hospitable. Honestly, I don't know why anyone flyng into Managua would stay anywhere else. It is across the street from the airport, the service was excellent, the food delicious and the people were friendly and helpful. Phyllis Rhode Island (USA)

    4
    « Close to airport »

    If you need a hotel that is nice and near the airport then Las Mercedes is the one for you. Restaurant was delicious and had a very large property. Landscaping was beautiful and had lots of amenities.

    3
    « Best airport hotel »

    We stayed here the night before our early morning flight on December 31, 2015. There is a pool for the kids, a small pool side restaurant, reasonably priced and directly across from the terminal. Not for a long stay but perfect for one night on either end of a long flight. We actually experienced an earth quake in the hotel on the morning of our flight so will not forget our stay :).

    1
    « Worst stay in 10+ years of travel »

    In a word -- look for another hotel. Rude staff which gave incorrect information. Spider web above the bed. Noisy hallway in middle of the night. Staff could not even print boarding passes correctly. Not up to Best Western standards.

  • 2
    « Like trying to sleep in a bowling alley. »

    Unfortunately, due to hotel design, this place is extremely noisy. I asked for a "quiet room" but probably got under an hour in total sleep due to the constant hallway noise (talking, doors slamming, and rolling bags on tile hallway) and noise of airplanes overhead. Best Western is trying hard with this property. The staff were helpful, the beds super comfy, the room well appointed, and even the food in the restaurant is good. Stay here if you are a heavy sleeper, try the Camino Real down the street if not.

    5
    « Relaxing! »

    We stayed here for the convenience of the airport at the end of our trip and figured that whatever money we save on a cheaper place would be spent on transportation anyway(airport shuttles are free). Anyway I have to admit that after trekking all over southern Nicaragua, this hotel was great for relaxing and unwinding. The pool was huge and nice. My kids enjoyed it while I relaxed on a lounge chair. There's a bar if you want drinks. The food was good, best breakfast we had in our whole stay. The hairdryer in the room was a perk for me. The coffee maker was nice as well as I used it to make manzanilla tea for my unstable stomach. The shower was great and the beds were comfortable. I felt a bit guilty as my goal was to be a backpacker and stay in basic places but I didn't realize how much I needed to unwind until I got there;) I found the staff to be very formal, too formal than what we were used to in the other places we stayed, but we were fine!

    3
    « Convenience stays »

    Stayed here for 2 nights and will stay 1 more during this week at Nicaragua. The place is very big and a little maze like but pretty over all. Very convenience for a late stay since it is right across the airport. Food is good but for latinamerica its pricey. The major concern I had was their wifi, very unstable and slow even with few guests. Beware of mosquitos since there is a lot of greens all over the hotel.

    4
    « Convenient »

    A straight walk across the road at a stop light and you are at the airport entrance. We were given a complementary upgrade (renovations elsewhere) to a suite which was huge. Sitting area with wicker love seat, chairs, coffee table, private patio; separate bedroom with king-sized bed; 3-piece bathroom. All the perks--air conditioner and ceiling fans, flat-screened TV, phone (courtesy wake-up call), alarm clock, ironing board/iron, safe, full toiletries plus shaving and sewing kits. Nicely landscaped grounds with all the conveniences--restaurant, shop, pools, bar, etc. Our flight was too early for their included breakfast, but we did have a very good grilled fish dinner in their restaurant the night before.

    4
    « Stay for the convenience to the airport »

    Good for an early morning flight out of MGA. Great shower and ac. I found it to be noisy but it did settle down after midnight. Interior halls tend to echo any noise. I suspect there are better options but I don't know if they could compare with the convenience of walking across the street to the airport at 5AM. Flight after 8AM? Don't walk...take the shuttle. It's Managua after all and I'm not sure I trust traffic to stop even at a traffic light;)

    3
    « Paying for convenience »

    Other than being right across from the airport, there is nothing special about this hotel. For budget minded travelers you are much better off arranging for transport to Granada or even catching a cab at the airport and getting out of town. The hotel restaurant is pricey. We arrived in Managua in the late evening and decided to stay here instead of getting straight to Granada. We ended up spending more on the room and dinner than we did the next four days in Granada. Bear in mind that we were budget travelers spending 20usd for a shared private room. If you are arriving late and want a comfortable room with aircon and a decent breakfast included and don't mind paying us prices, this is a good option. For more budget minded, take a pass and head straight for your next destination. Finally, if you have an early morning flight you can find plenty of airport transports out of Granada, we left at 4am, to help you make your flight without having to stay close to the airport.

    4
    « Good hotel near the Airport »

    Me and my family arrived in Managua at 8pm and needed a place to rest before carrying on with our trip the next day. The hotel is literally across the street and couldn't be more convenient a location. We pulled in to the parking lot (24 hr guard) and were checked in without issue. We stayed in room 188 which is near the back of the property which allowed for a quiet evening. The room was clean and included three single beds, full bathroom and air conditioning, which was everything that we needed. The hotel includes multiple pools and a big restaurant with a full international menu. We won't hesitate to stay here the next time we have a late flight. Would recommend to anyone looking for somewhere to relax near the airport.

    2
    « Location »

    Well the hotel is directly across the street from the airport and is convenient to the airport. They have completed the remodel of the restaurant, too bad they did not improve the quality of the food. It would be nice to have working air conditioning that would not keep you awake. The staff at the reception desk, well the less time dealing with them the better. Enough said.

    4
    « Across the Street from Airport »

    I ended up stranded in Managua on the way home since my Costena flight from Big Corn Island left 2.5 hours late and I missed my flight to the States. A passenger on the Costena flight told me about this hotel. It is just across the street from the terminal, but I don't recommend walking. The hotel has a free shuttle, which will save you the $5 taxi fee. I found the hotel very nice and comfortable. Hot showers with great water pressure, rooms spacious, neat and fresh with no scent of toxic chemicals, and the beds were very comfortable. The air conditioning worked great. The grounds were lush and beautiful and I spent most of my afternoon out by the pool. It was lovely until the pest control guy started spraying and literally a huge white cloud came toward us and I was coughing and choking. They really should warn the guests sitting at the pool and bar so we can escape to our rooms! I got rebooked on an early morning flight the next day and the shuttle was ready to go whenever I wanted. Everyone on the staff was nice and friendly. I highly recommend this hotel for anyone passing through Managua and connecting on a next day flight.

    5
    « Visitor »

    Very accommodating and professional. I was met at the airport and assisted to the hotel shuttle. Staff was helpful, answered questions. Service and food in restaurant was excellent. I do wish they had an ATM at the hotel.

  • 1
    « Shameless hotel cashing in on airport location »

    We booked at the best western as we really had no other choice, an early morning flight and travel from San Juan del sur meant we couldn't make it any other way. Considering the location of the best western in the area of Managua (there is literally nothing else nearby apart from local shacks) it is absolutely shameful the prices they charge for everything: Room per night $105 (Our room confusingly included two double beds and a single with scarcely enough room for anything else) Chef's salad $10 (Reasonable quality, beef a little dry perhaps) 5 snacks from the reception cooler $10 Average quality club sandwich $7 Tour prices direct from the hotel to other areas of Nicaragua are simply astronomical and ran to a maximum of $150 per person - it is much easier to visit these areas using your own means! Evening buffet is of average quality but still costs around $18. The hotel lacks any kind of character at all, the pool area was dirty as were the passageways between rooms. Room service plates were left outside rooms for the duration of our stay, attracting flies and possibly worse. The staff are surly faced and couldn't even muster a smile on check in, and seemed preoccupied chatting to other members of staff. The only exception to this was the groundskeeping staff who always smiled and offered help. The only good things going for the establishment are: - Airport location, Literally across the road. They offer a somewhat redundant shuttle also. - Breakfast buffet is of decent standard. - Good air con I know when we visited Central America it was not peak holiday season but the hotel was depressingly empty Only stay here if you are very rich and don't care about your surroundings or, like us, have no other option. The best western takes liberties and charges extortionate prices for goods and services simply because visitors have no other option.

    4
    « Close to airport »

    I've stayed here twice before when flying into Managua. Prior flights have had a layover so arrive after dark, which isn't good for driving here. Hotel is adequate. They have many amenities; pool, pool bar, restaurant, and you can easily walk across the street from the airport. It's a bit overpriced $100 off season but convenient to airport. We have a 1:30am flight back to LA so we decided to kill a few hours here before going to the airport. Their restaurant is great. We are watching a USA v Paraguay soccer game on the big screen, sipping drinks and eating some food. They let my wife change clothes in the restroom, no questions asked. We probably could have jumped in the pool if we wanted. Very accommodating! I started writing this post to advise that rental car companies that offer GPS(Budget) are going 'by-by.' GPS is no longer updating their maps and hey are invalid when traveling lesser know roads especially along the coast. The way to go now is to rent a mobile wifi hotspot from your rental car agency(Dollar). You can use your accurate Google Maps to find your way around as well as use internet and Skype. We didn't try it while here because I'd already booked a Budget rent a car and was stuck with GPS. Also, Delta has a direct flight now from LA to Managua. It gets you here while it's still light out. You can rent a car and drive to Granada for a nice dinner.

    2
    « Going downhill! »

    I've stayed several times at this hotel in the past. But with the recent stay I was disappointed with the room. Bathroom was clogged with the first use! Nobody came to fix it until the next morning. Hotel personnel weren't the friendliest, it has changed since my last stay. I don't know what's happening to this hotel! It's going downhill unfortunately.

    4
    « A good place to begin and end a Mission trip »

    This is my fourth time staying at this wonderful place during a mission trip. First, it is right across from the Managua airport. My room has always been clean and beds comfortable. Shower a little cold. The staff is always helpful. The restaurant is really good. I especially coming in from the mission field and get a good night sleep.

    3
    « Noisy »

    This Hotel is amazingly convenient if you are arriving late in Managua and need to get a flight in the a. m. as its located directly across from the airport. The room I was given was closest to the front desk, unfortunately the grooved tile that makes up that hallway combined with the wheels of every travelers suitcase that traveled down that hall all night a day early morning l created a sleepless night of noise. The hotel itself is fine, and the room was comfortable but I highly recommend that you get a room in the far back. I took off 2 stars since the point of a hotel is sleeping (when you are solo traveler) and I perhaps got 2 or 3 hours.

    4
    « Nice hotel »

    The Mercedes is a very nice hotel. Located just in fron of the airport it has a lots of green areas, the rooms and bathrooms are modest but big enough. They have two swimming pools and a nice bar by the pool. Not so sure about the price because I didn't have to pay for it. Beds are confy, well equiped and very quiet at night.

    3
    « Halfway excellent »

    I just want to start off by saying that there are some really excellent aspects of the Best Western in Managua. The pool is amazing, breakfast is great, and of course the location by the airport is important. However, with that being said, for the price we paid, I would expect more. It really is one of the more expensive places in Nicaragua (excluding the absurd). I have stayed a couple times now and several times have had issues with hot water that either doesn't work or only gets to be lukewarm. There often seem to be minor issues with things not working, etc. that (to their credit) they are quick to send someone to fix. For example, the most recent time I stayed, the light bulbs were dead when we got to the room so we had to call to have them replaced, and then the tv remote batteries were dead, and then there wasn't hot water. These are not major problems! They are very minor annoyances that were dealt with very quickly, but given the price of the hotel, I would think a slightly higher level of quality should be expected. So go enjoy the wonderful pool, eat a great breakfast, and have no worries about airport transfers, but just know that you are probably getting a slightly lower value than you should be getting for the amount you have to pay to stay here.

    4
    « A Great Place To R&R »

    Flying into Managua late at night, this was the perfect place to recover from a flight. The rooms were clean and quiet, the restaurant was new and cool, and the staff most accommodating. The motel is a walk across the street from the airport with pedestrian lighting. Our flight leaving was 1:00AM and, thanks to the staff, we secured our luggage at the motel and spent our time by the pool side bar. An experience that brings pleasant memories.

    4
    « Clean, good value, close to airport »

    Very well kept and clean hotel directly across the street from airport, yet you don't really hear airplanes. Good water pressure, hot water, free wifi. Free breakfast is fabulous with local cuisine, fresh fruit and omelette bar. Get a massage with Elsa. $40 and so worth it! Try to avoid rooms in halls near office. Tile hallways mean you hear every roller bag and cranky kid check in. Two nice pool areas.

    4
    « Solid Central American Airport Hotel »

    As many have noted, this is the most convenient place to stay if you have an early flight out or a late flight in from Managua. It is literally right across the street from the airport. They offer a shuttle, but unless you have a towering amount of luggage, why would you need it? Check-in was easy, armed guards also act as doormen, air conditioning was blasting like nowhere else in the country. The hotel is a large compound of outside alleyways with rooms on either side. Our was clean, comfortable, and had strong wi-fi. We ate there as well, grateful for an easy dinner. It was over-priced and mediocre. There are two pool areas and multiple dining areas. However, we got there towards the end of some large birthday party in one and a wedding(?) was finishing up at another, so be aware that this seems to be a popular spot for locals to rent out/come to celebrate if you're looking for a day of peace and quiet at the start or end of your trip.

  • 4
    « Can't beat the location »

    This isn't a "vacation" hotel, but if you're flying in late or leaving early from Managua, you can't beat being across the street from the airport. While we've heard others complain about the rooms, we've always had rooms that were large, very clean, and well maintained. The pool is nice and stays cool under the trees. The only complaint is that the bar and restaurant staff tends to be... aloof, not super helpful or fast. The porters, however, are excellent.

    3
    « Better than average Airport Hotel ... But ... »

    We stayed at this hotel both on the way in and the way out of Nicaragua for a total of two nights. It is about as convenient as you can get to the airport (literally right across the street and walking there from the hotel is actually faster than shuttling if you don't have a lot of luggage). Check in was smooth and attentive. Free wifi and free in room water. Included breakfast was good, service in the restaurant very good, and the coffee at breakfast a real stand out. Room was clean, spacious, comfortable and everything worked. I would have given 4 stars had our stay been just the first late arrival, overnight and out early the next day directly after breakfast. However, here's the two buts ... On the way home we decided to come a day before our flight (rather than an early drive from Granada), and spend a leisurely afternoon by the pool swimming and reading. Food options at the pool are just okay (a step above a seven eleven), as are drink options. On the expensive side, but not too bad for an airport hotel and we knew that going in. The kicker was it was a Sunday and the main pool was host to a public (pay to enter) party swim (with VERY VERY loud party music), and tons of families. So not only was it impossible to concentrate on a book on the deck as the music made it actually uncomfortable for us to be there longer than one drink - but all the loungers, tables etc were taken up by the public party goers and the pool was overflowing with children. We were told the public party swim ended at 5, and tried to go back a second time later in the day to find a lounger and hopefully enjoy the pool - but no such luck. Trying to grin and bear the music, we ordered a beverage and asked at the bar for a towel to lay out somewhere on the deck and have a dip - they sent for one, but it didn't come. Asked again, same routine. The few staff members on the deck were too busy serving the outside guests. Finally went to the front desk (a fair stroll from the pool) and waited for almost 10 minutes for a towel there. Since there is another smaller pool - we thought we could head there. No such luck as it was rented out for a private party until 7 pm. So the whole day was spent really really wanting and trying to have a day by the pool and being frustrated at the attempts to make it happen. It would be nice if management reserved at least a section of the pool loungers for guests of the hotel and keep the music to an ambient level - and/or have the smaller pool available for guests of the hotel if they are opening the larger pool to a public party. Secondly - we did not have an early flight and wanted to sleep in before the long haul home. However the tiled hallways create quite a racket with rolly suitcases and we were woken up several times at the cracker as other guests rolled their bags and conversed past our room. If you don't have an early flight, ask to stay at the far end of hallway (and perhaps the management could take this into account when assigning rooms as well). All in all I would stay again on the way in if arriving late - but next time will arrange to fly out with out stay overnight. Phone ahead and ask for the pools' scheduled activities if you are counting on relaxing here.

    5
    « Great simple hotel »

    Best Western Las Mercedes is a great value hotel right across the street from the Managua Airport. They provide a free shuttle to the airport, even waited for us outside immigration with a sign and helped us with luggage. Free breakfast was great, it's simple but fresh fruit, omelet bar and local food was plenty to start the day. Everyone had a smile and overall service was pleasant. Elsa the masseuse was one of the best I ever had (and I get regular massages around Latin America) and for us$40 for 1hr it was worth it while we waited for our transport to Esteli.

    4
    « Most convenient for MGA »

    Clean safe hotel right across the street from mga terminal jasoifhiuhgfvkjdbvgfihbeiuvgfbjdfbvkjdfbviuhbdfiuvadiuhbviudhbvhbdfiuvbdiuhbviudhdviudfivuhdifuvhiuehviudhdfviudsiuvhdiusvhiusdviuhdfviuhdifuvhiudfhviudhviuhsdiuvhiudfhviuhdfsviujhnbsdfiuvhbiushvciujshviuhdfiuvhsdhijufvhiujdsfhviusdhfvc

    5
    « When flying out of Managua this is the place to stay »

    I go to Nicaragua many times a year. The night before my return to the US, I usually stay in Managua for my early morning flight. Best Western Las Mercedes in Managua is directly across the street from the airport. So extremely convenient. I get up and check in to the airport a little early. Take the shuttle back to Las Mercedes. Enjoy their fabulous breakfast buffet. Then head back to the airport on the hotel shuttle again, and very happily board the plane and take my little nap. I recommend to everyone flying out of Managua to do the same.

    5
    « Feels Like Home »

    We live in Nicaragua 7 months doing volunteer missions on the Atlantic Coast. We do look forward to our time at Las Mercedes. They hire and train people to be so kind and patient with the travelers in and out of the Inn. There have been many renovations and, of course, it is conveniently located across from the international airport. Thank you Las Mercedes for taking good care of us from the moment we walk in to the time we check out.

    3
    « Managua BW »

    Only choice close to the airport. Overpriced for quality of rooms. Friendly staff. Food is overpriced and mediocre. $12 for a cheeseburger in Nicaragua is a bit high. Beers are 3x local prices. Mosquitoes are a problem, even in the rooms.

    4
    « Airport convience »

    A very quiet hotel, much updating done, a large estate with pool & pool bar, no traffic noise, yet right on main highway. Fast shuttle to hotel & back to airport in morning. Very good personal experience with every one I dealt with

    5
    « Two pools, open air restaurant, international guests »

    I felt like living at this hotel. Had an economical room ($59 plus tax,not always available), which was at back of hotel -quiet and perfect. Sitting in the dining room at the wonderful Nicaraguan style buffet breakfast included in price of room, I met Nicaraguans, Northamericans, and people from all over the world(there was an international congress of milk producers being held there) and could have stayed and talked for days (I did for hours!). What interested me most were the volunteers I met. At nite I brought food in to my room (didn't like the American food offered), and when I asked a waiter for plastic utensils, he gave me silverware wrapped in a napkin. I showed him my room key and said I would return the items in the morning. He told me to just leave it in the room. Everyone who worked there was like that. A free shuttle bus to the airport which is literally across the street sealed the A-plus rating for convenience and comfort. Wouldn't stay anywhere else.

    4
    « Great for area and price »

    I have stayed here 10 times and it's a great, consistent hotel that is constantly improving. The location cannot be beat, you are literally across the street from the airport. The rooms are nice and clean, and the hotel is set up like little bungalows. There are several pools to swim in. The restaurant has just been redone and they have improved on their dining options, but if you are vegan you will be out of luck for most breakfast options. The other food disappointment is that they use a lot of fake ingredients, like cheese sauce for nachos at their night bar. Overall, it's a great place to land when you come in to Managua and need a good night's sleep.

  • 5
    « Convenient and Luxurious »

    Located literally across the street from the airport, this is the most convenient hotel we have stayed in for getting to our flight - you can walk if you can carry or roll your baggage. The price is high for Nicaragua, but not in comparison to other places near airports. The restaurant served a nice selection of food at reasonable prices and there is a full service bar next to the larger of two very nice swimming pools. The rooms are clean and very comfortable and the staff are friendly and accommodating.

    3
    « Great location to airport »

    This is a decent hotel. Really....the best thing about it is it's convenient location! You can't beat being directly across from the airport. I've stayed here dozens of times and its location is really the only reason I come back and pay the price. The rooms are comfortable. Air conditioning sometimes isn't great...but most of the time does the job. The wifi is ALWAYS bad. And finally....the restaurant needs a major improvement to its menu. They have a mediocre selection and the worst part for me is that the BEER is lukewarm. Never that crisp ice cold brew you're so hoping for to cool you down in the heat of Managua.

    4
    « Great spot »

    We have used this hotel several times and have always enjoyed. It is a very convenient place to stay when flying into or out of the Managua airport. It is a quick walk across a very busy street or the hotel does provide shuttle service. Good food options as well if you are hungry and don't want to leave the hotel property.

    5
    « Great Airport Option »

    Literally right across the road from the Airport. That said, never having been to Managua before, I emailed ahead and had them waiting at the airport with a sign. It's always nice to see your name on the sign with a guy waiting for you when it's 10 pm in a new city/country. He walked us through the airport systems (immigration, customs) ... and popped us in the van for the 90 second drive across the road. The next morning, we just walked across the road to catch our AM domestic flight. There's a crosswalk, signal lights ... super easy ... it's right there. The hotel was quite good ... AC worked fine, room was clean, bed was good, pool was nice, breakfast quite decent, free wifi in the room. Friendly staff, quick checkin and check out ... no problems at all. Recommend for your airport conveniences.

    5
    « Lovely ending to our holiday »

    The hotel is very nice, conveniently located opposite the airport even though crossing the road with luggage could be dangerous, I would suggest using the free shuttle service provided by the hotel, it is safer than crossing the road plus is more secure if leaving really early or very late. I liked the fact that the rooms were adjacent to each other but all on one floor, so no noise from above. The hotel was quite at night, the room very clean, the bed and cushions very comfortable and there was hot water. The rooms are aired conditioned, considering that Managua is unbearably hot it was a real luxury to be able to sleep at night. We had lunch at the hotel 's restaurant and we were really pleased we did. The staff was helpful and friendly, the food was very good and the premises very clean. We spent the afternoon and evening by the pool, the pool was a bit cloudy because there are trees around it, the pollen falls on the water, but it did not stop my husband from dipping in. We had a very lovely day and will definitely go back if visiting Managua again.

    3
    « Only stay here for access to the airport »

    This is not a venue to enjoy. The rooms are laid out in corridors reminding me of cell blocks. Our room was small and gloomy, having said that, it had all the modern facilities to be expected. The staff were mostly helpful. Both swimming pools were lovely and well maintained. The restaurant was adequate but not enjoyable, but the hotel did have refurbishment going on. There were armed "porters / guards " on the main doors, at the same time worrying and re-assuring. Very convenient for the airport which makes this an excellent option.

    1
    « Terrible »

    First you had a slow check in. Had drinks at bar by pool. Had left an open credit card. Had to argue with the gentleman that we had the privilege of charging to our room. Restaurant. Pushy to order the second you sat down. When asked for a couple of minutes, you were totally ignored. Took twenty minutes to get the waiter, Roberto, back to our table. Not a busy place until we were leaving a bus load of teenagers came in. Food was good. My father had a hamburger; I had the pasta dish. It was very good. The room had ants in it - some dead some alive. The air conditioner sounded like something should be crawling out of it. Turned it way down to cut back the sound. The place looked good. Had a business office. No printer for printing tickets. needed assistance on how to put the @ sign in the computer to get to the website. Had to ask. Who would "guess" control 64. Needs posted. Slow checking out. Nobody in line. Very convenient to the airport. As we were leaving, there was a shuttle waiting. Left immediately upon loading our luggage.

    3
    « BW Las Mercedes »

    Pool was cloudy. New air conditioning units were not effective. Ran from check in at 1:30 until midnight and the room still wasn't cool. Tried 2 different rooms. These units were new since our last stay here a few months ago.

    5
    « Great for departure from Managua »

    Located directly across the street from the airport. Shuttle across the street begins at 4:30 AM. I think the free breakfast starts at 6 AM, but we had an early flight out and missed it. Two swimming pools, both very clean and enough lounge chairs. Restaurant and food were good, but not outstanding. We were walk in customers and paid a bit more than Web prices. Rooms were spacious and very clean with good beds, bathroom and A\\c

    4
    « Very Convenient »

    Being directly across road from the airport saves a great deal of money on airport shuttles. Now that a lighted crosswalk has been installed the comfort level of crossing the road has increased dramatically. The rooms are small, comfortable and equipped with all amenities. All staff, from reception to maintenance are friendly, professional and very efficient.

  • 4
    « Perfect - close to the airport »

    As soon you have collected your luggage, you can cross the highway and you are inside the hotel (there is also transpiration by car). Quick check-in by qualified personnel, and then straight to the at night the same day you left Europe. Outdoor pool, good breakfast. There is som renovation going on. Earlier it was possible to have breakfast outside, maybe that will be made better?

    4
    « Clean & comfortable »

    I'm a single woman and stayed over night before my early morning flight. I felt safe and enjoyed reading, eating dinner and relaxing by the larger of the two pools where waiters bring drinks and yummy food. The room was clean with cold air-conditioning, bed was comfy, water was hot, but I heard lots of partying and traffic noise through much of the night, thus hopeless conditions for early to sleep and rising rested. I would still opt to stay here again.

    5
    « Great spot to stay after a long flight »

    We stayed at the Best Western for one night when we first arrived in Managua, Nicaragua. Great pools, awesome breakfast and they had an attendant (Larry) waiting for us at the airport when we arrived (at 11:30pm) who helped us to the hotel. As we had been traveling since 5am, it was wonderful to have someone escort us over. Starting your vacation off at The Best Western in Managua is a wonderful idea if you are looking for some R&R to start off your vacation. I highly recommend staying here for an evening rather than heading off immediately to your next Nicaraguan destination.

    5
    « Comfortable airport hotel - take shuttle, don't walk, to airport. »

    Great service at front desk & pool bar/restaurant. Room was spacious and bedding very comfortable. Large bathroom and great A/C. Food & drinks were delicious, nice variety without having to leave the hotel. Very good value, would return! Note: You can walk across the road to the airport but wait for the free shuttle, don't walk to the airport. Walking was dangerous. Drivers ran the red lights in both directions.

    4
    « Great airport hotel in Managua »

    This is a great location for folks flying into Managua late who need a place to stay before leaving the next day. The hotel is literally right across the street from the airport. There is a shuttle but it's a 2 min walk across a crosswalk. If you arrive at night, look left out of the arrival doors and go towards the white lit up roof of the parking attendants. There is security all the way through. The rooms are clean and the grounds are nice. The pools are ideal for travellers looking to cool off in the hot Nica sun. The breakfast buffet is good too. A small gym exists but really - who is working out during their stay??? We will definitely stay at this convenient location again.

    4
    « Short stay before airport departure »

    We stayed here one night before our airport departure early the next morning. We had a good dinner at the resort. The pool was great and the beds comfortable. The rooms we had booked with two beds were not available but they upgraded us to suites and brought in extra beds. It was a good thing the beds were for our children because it might not have been as comfortable for an adult. One of the rooms was near the entrance so when the people arrived from the airport around midnight we could hear conversations as people walked by for about an hour. Another room was at the back of the resort and we could hear music until about 11. The location was great for car rental return-we just walked across the street.

    5
    « Best little oasis in Managua »

    We love coming here. The beds are comfortable, the air conditioners work great, nice hot showers, flat screen tvs with cable, two pools with palm trees, snack bar by the pool, wifi, shuttle to the airport, room service and free breakfast Buffett! We love coming here year after year!

    4
    « First night in Nicaragua »

    We spent our first and last night in Nicaragua at the Best Western Las Mercedes in Managua due to our flight schedules. We have to say it was super convenient since is was just across from the airport and everyone was very nice! The gardens are pretty and clean, simply decorated rooms gave us a feel for Nicaragua. Just what we wanted-not to mention we slept great! The property is laid out in rows of rooms separated by the gardens. You barely hear any of the airport noise-just birds and monkeys! The hotel serves a great, free breakfast and we also ate dinner there. The restaurant was under construction so our evening dinner was a little slow, but very good! The pool is large and there is a bar next to it-the pina coladas are delicious.

    4
    « Ask and you shalt receive »

    The hotel is pretty good, and the staff is efficient if not too friendly. The location is great if you're flying in or out of the airport. Stay away from the bar unless you like excruciatingly slow service

    4
    « No better place to stay for airport convenience. »

    If you have a late evening arrival or an early morning departure at the Managua airport, this is the place to stay. We came in late in the evening after a long day in transit. How wonderful to be in our beds within 20 minutes of leaving the airport. Las Mercedes provides a free shuttle. Our rate for 2 people including breakfast was $95. But you might be able to get it for as low as $72. The rooms weren't great, but they were clean and comfortable. The property has 2 pools and a large open air breakfast area. The breakfast buffet had an abundance of good food.

  • 3
    « Vacation »

    We stayed at this hotel from feb 29 to march 5, The first day we were their bugs were on the wall, The room service was okay i had asked for room service everyday but i didn't get room service the third day, on the fifth day their we decided we wanted to make some coffee and when we go to use the coffee maker theirs mold in side it and its broken, my daughter went to complain to front desk and showed them the coffee maker they said they would send someone but never did. Also when you entered the hotel they rarely welcomed you or opened the door for you. The bathroom was cleaned very well either, I work as a housekeeping supervisor in new york so I would know if the rooms condition was up to standards, the only way i would stay at this hotel again was if it was my only option front desk not good at all

    4
    « Slightly shabby luxury at bargain price »

    This hotel is amazingly quiet and pleasant for an airport hotel--walking distance albeit across a very busy highway. My room was at the back and not as upgraded as some (i.e., still a keyed lock, a but musty), but maybe that's why it was such a bargain -- about $80 including an amazing breakfast buffet, two swimming pools, lovely grounds, and helpful staff. I had stayed at the Airport X on my way in to Nicaragua, it was an even better bargain, but some distance from the airport and a bit funkier overall (though new, with clean rooms). I'd recommend either one.

    4
    « When I go to Nicaragua! »

    This is a great hotel that feels like a resort with its large pool and bar. It is across the street from the airport so you never have jets fly over you and the terminal acts as a sound break when they are on the ground. The rooms are made up of groups of four units connected in a row, all one level so they feel very private and earthquake safe. The grounds are very well maintained as is the pool area. The food is very good but the drinks were a little expensiive but if you want cheap beer you can take a left outside the hotel and walk one block and find multiple small stores. The AC was cold and the water was hot so I had no problems with that. I enjoyed my stay and recommend it highly!

    1
    « Very expensive »

    Beers are sold 85 cordobas. In all the country it's 35. Stolers! I don't like this! Hôtel has no charm but it's not horrible. We took this hôtel arriving And leaving, two times we had a problem with beds And prices. They are not clean.

    2
    « Dated »

    A/C barely kept up with temperature. Crack in door allowed bugs and mosquitos into the room. water pressure poor in shower. safe locked on arrival. noisy room. location next to airport a plus but that was it.

    5
    « airport stop over »

    Totally unexpected quality of an airport hotel. Great location easy access to airport. If you need a hotel look no further. Staff wass friendly and very helpful. We actually wish we could have stayed n additional day to just chill and relax.

    3
    « Convenient hotel for a quick overnight stay »

    I stayed at the Best Western at the beginning and end of a weeklong trip to Nicaragua. Since I landed alone (as a woman solo traveler) at 9 pm in Managua, I wanted a hotel that was convenient, clean and safe. Although you can easily walk (yet it is a very busy street) across to the hotel from the airport, I took the free hotel shuttle. The staff is friendly, the rooms are decent and clean (but not luxurious), and the food is decent. I also stayed here the night before leaving Nicaragua. It is extremely convenient to the airport and I think the best option for an overnight stay before or after landing.

    4
    « Close to airport, Clean Accomodations »

    My husband and I stayed at this property when preparing to depart Managua for the US. We have stayed he before under similar circumstances. The rooms are clean, air-conditioned, good breakfast buffet and nicely appointed for its star-rating. It is a very busy hotel so there are usually lots of guests arriving at all hours, therefore it is often noisy at all hours. The room that we stayed in (162) was in a little modular unit. It was ok, but had no hot water. I would probably ask to not be given a room like that again. The hotel is particularly nice when leaving for the airport, as you can use the crosswalk and "walk sign" to cross the highway. I know that we will prob return on another trip to Nicaragua.

    3
    « Good place to kill time before a late-night flight »

    My partner and I came here to kill time at the poolside snack bar before heading to the airport for our red-eye flight. I enjoyed my pina colada and tostones (fried plaintains with beans and fried cheese), but my husband's chicken burrito was bland. It's not really a budget place (our bill was over $30 for drinks and food), but it was worth it to pass the three hours before our flight and use the wifi. The hotel is literally across the street from the airport, and there's a crosswalk with a pedestrian push button. It wasn't a problem to cross the street by foot at 11 p.m., but it might be more difficult during the day with heavier traffic. We didn't stay at the hotel and so can't speak to the accommodation. The clientele seemed to include several large groups of North American teenagers/young adults.

    4
    « Super convenient place across road from airport. »

    Perfect for a late night arrival or early morning departure from Managua airport. It is definitely not cheap compared to the rest of the country but I think that is to be expected. Food and beer are expensive as well. But the rooms are clean and have good A/C and the grounds and pool are really nice.

  • 5
    « Great Location & Best Omelets in the world »

    We have stayed at this hotel, directly across from the airport, many times in the past 10 years and find it to be consistent in the welcoming attitude, cleanliness and great service. The omelet chef is friendly and makes made-to-order omelets to die for! Highly recommend this hotel!

    1
    « Useless front desk »

    I had friends at the hotel/restaurant today and I tried calling,,,,, for 20 minutes and no one answered the phone. Since I was in Leon, I walked over to their hotel here and their attitude was one of "so what". I had the right phone number

    3
    « Disappointing room for the price »

    We had stayed at this hotel about 2 years ago and decided to try it again because of its convenient location near the airport and our arrival at 2:00 A.M. Our room was small and quite drab. It was not any better than some hotel rooms we have stayed in at half the rate. No effort went into decorating the room to make it feel warm and comfortable. The bathroom was a little more polished. Breakfast, served near the swimming pool, was good and had an omelet station. We agree with another reviewer who wrote that the hotel was dated - it could use some modernizing. We will consider staying at this hotel on the occasion we arrive at or depart from the airport late a night - it is literally just a short walk across the street.

    2
    « Needs Help! »

    So we spoke to reservations Friday night and made reservations for Saturday night. Two rooms, re-furbished please. No problem, got you all set sir. Arrived Saturday night and were told the reservations were made for Friday evening and they were completely full. OK, after ten minutes or so two rooms somehow became available. I said great, walked to the first room set some bags down, and of course not in the re-furbished rooms, ok, can deal with that, although they are old and in need of updating. Arrived at the second room and there was garbage from the evening before and beds unmade. No worries, put us across the way at another open room. Dinner a complete disaster, been traveling the tropics and know Tico time, Nico time and every sort of tropic time on why it takes so long. Long story short, 30 minutes to be talked to and one hour 15 for food to arrive. Food arrived cold and un-dedible. Servers excuse was hopefully next time there won't be as many people. Saw a sign on the way back to the room saying they are under construction and soon they will be taking care of guests like they deserve. REALLY? Yes the airport is across the street and we have a 5am flight and we feel completely safe. Would have gotten up 15 minutes earlier and stayed at a place that didn't feel so unorganized. No other spot in Nica put out such a poor product...

    5
    « Great Location from Airport »

    We stayed here overnight coming and going to Big Corn. Very reasonably priced, and Clean. We loved the bar at the pool... Great food! The breakfast buffet is included in room price. A lot of food to choose from. We would love to go back and stay longer!

    3
    « Ok for one night »

    This hotel needs some updating. The room we stayed in appeared to be new and was very clean but the rest of the hotel was very lacking. It is right across the street from the airport so that would be the only reason to stay here. It was noisy at night so be sure to have ear plugs.

    5
    « Best Airport Hotel in Mangua »

    I have stayed in this hotel for years for either my first or last night's stay In Nicaragua and this visit it was for both. Now that there is a pedestrian traffic light to stop traffic on the busy PanAmerican Highway between the airport terminal entrance and the hotel front door, this is an easy a transit as anywhere from plane to hotel room. Immediately, when inside the lush hotel grounds sitting with a drink by the pool, one seems far away from the traffic, etc. The rooms seem more upscale in decor, etc. than in the past. If I have an 8 a.m. departure flight, I walk over to the terminal to check in and check my luggage, then return to the hotel for the excellant breakfast and get my carry on and check out. The hotel has allowed me to store excess luggage with them for a week while I went to Little Corn Island.

    4
    « Reasonable accomodations »

    This is a mid-level facility by US standards, but quite nice for Nicaragua. AC, comfortable bed, bottled water available. There is an outdoor pool with restaurant, and an outdoor bar with a reasonable number of choices of beer and liquor, as well as wine.

    5
    « Bed & breakfast »

    Nice, clean, and tidy. Staff is great rooms are beautiful air conditioner provided perfect for a hot day pools are nice and clean. Location is amazing seeing that it is located in front of the airport with shuttel access

    5
    « "Surprised" This stay! »

    Expat here again. Well, another "Visa Run" out of Costa Rica. Again due to winter up in the USA, I returned to a great hotel in Managua. The pools were just what I needed to get the "mojo" back! This trip I was just a little disappointed. I have been coming here for the past 5 years now, spending 3 nights per stay. Always having a great stay. This trip I had a slight inconvenience. The restaurant...It is not in "full" operation". It is open for the GREAT breakfast, and a very- very limited dinner menu. The restaurant is under going a major renovation... but it is open! Should be all completed appox. by May. What I had for my 3 nights ( Different entree) was still great!

  • 5
    « Fab place will organised ! »

    Incredibile place if you need to be very early at the airport in Managua. Well organized not the usual very 'American standard big hotel' place. It is like a holiday village with a local flavor and some great personalized service. They are special. Fear and clean room and excellent bar.

    5
    « Awesome! »

    The hotel was recommended as it is extremely convenient to the airport. We have stayed at the El Camino Real in times past. And let me add that is a nice hotel. It's more expensive but it was recommended for a comfortable stay and good breakfast, which we had. But again it was more expensive. Now on to the Best a Western Las Mercedes. Upon arrival, WOW! The staff was awesome! The room was awesome! The food was awesome! And to sum it all up. Our stay was AWESOME! The Best Western Las Mercedes will be the hotel of choice for all future stays. We have family and friends coming and they will be staying at the Las Mercedes. AWESOME stay!

    2
    « The hotel pool open to locals »

    We decided to stay there as our flight was at 5am the next morning. We were planning to spend our last afternoon by the pool. Unfortunately, the hotel pool is open to the local community, therefore there was no place to sit and the pool was overcrowded with locals with lots of kids. We were stuck inside our small room all afternoon. The second pool was reserved by a local for a private party. At around 5:30pm, you can see locals leaving the hotel with their towels and bags, and we were able to find chairs. This is in our opinion totally unacceptable. The paying customers (150$US/night) have to stay in their room (no lounge areas) while locals benefit from the hotel amenities. When we asked the hotel staff (both at reception and concierge), they just nodded like it was daily routine. The hotel is well located for an early flight, but next time we would just stay somewhere else and take a 10min taxi.

    1
    « No Sleep New Years »

    We were staying in this hotel on New Years Eve. We had an early flight the next morning. We booked here because it was across the road from the airport. They had a New Years party that was still going on and blaring the live band music when we checked out at 5:30am. It kept us awake all night. Very disappointed.

    1
    « Hotel Restaurant »

    I believe in recycling but when I'm am in a restaurant I hope they don't do it with the menu. The gallo pinto was dry and I really don't know if it was from the breakfast or the day before. The cheese looks the same. But at the end after complaint y realize that they don't care. Judge by your self.

    5
    « Clean,safe and beautiful grounds »

    My wife and I arrived at this hotel January 28th for a stay of 6 nights.It is situated just in front of the Managua airport. You could just go across the parking lot,cross the highway and go in if you wanted to but it was safer to take the shuttle van which was there for us. All the rooms are situated in a garden setting. They are clean and have air condition. Breakfast buffet style is serve free of charge every morning. The wifi and internet really work good outside near the reception area or at the restaurant. They have 2 pools and a pool bar where you'll meet the friendliest bartenders. Carlos and Anibal will serve you the drinks you like. After 5:30 p.m. All the cocktails are half price. You can also order food from the bar.

    4
    « Self-contained and across from the airport - very convenient. »

    This is a good place to stay if you want easy access to the airport. Helpful front desk staff. Very clean rooms. Restaurant with good buffets. We were able to leave our luggage for a couple of days sidetrip.

    4
    « Convenient for flights »

    Directly across the busy street from the airport but they still offer a shuttle which I used the first time I arrived since it was late at night. Their shuttle driver was waiting by baggage claim before exiting customs and made me feel safe and comfortable helping me navigate to the hotel my first time in Nicaragua. Now that I know where it is I'd feel safe walking solo as a female too. Wifi worked great, AC was an added bonus, nice room and open breakfast area by pool was nice. If you keep in mind it's a city hotel in Nicaragua, you'll be pleasantly surprised if you're willing to spend the money for something convenient and relatively modern.

    5
    « excellent place to stat »

    great for airport. they have shuttle or there is walkway with stop lights to get across highway. excellent facility with swimming pools, restraint, wifi,etc. gateway to travel Nicaragua which is a very difficult country to travel unless you speak Spanish. are just not set up for tourism but is a beautiful country. if no Spanish I would recommend flying to Managua, stay at best western, and fly to big corn island we also fraveled little corn island by boat. in big corn we stayed at marthas bed and breakfast and it was great..

    4
    « A good airport hotel »

    We have stayed at Las Mercedes in Managua several times over the last 20+ years. It is all about Location! Location! Location! The Best Western Las Mercedes Hotel, is located directly in front of Managua's international airport. Really, it is walk able. The hotel is the perfect place to stay when arriving late or leaving early or transferring to another location. Actually, it is not that far into the city center either so it is perfect for any stay? and the accommodation with breakfast is reasonable. Guests can also enjoy their spa and play racquet ball, tennis and volleyball. The hotel has an interesting set up with rows of yellow wooden, one-story buildings which are united by a clear domed roof to keep the rain out. There are 174 rooms offering a variety of configurations. All rooms feature air conditioning, telephones, cable TV other amenities including a large buffet breakfast. The hotel offers a free business center, secure parking and free transportation to/from the airport. Las Mercedes is a smoke-free hotel but pets are allowed. The grounds are well landscaped with one tree worth noting ? a huge Guanacaste tree near one of the two pools. Adjacent to the largest pool is Tanhinos Bar serving drinks and light fare and with a daily happy hour. The La Pergola Restaurant has an international and national buffet a well as ala carte items. They are currently redoing the original indoor restaurant. The eco-friendly hotel offers the Best Western 100% Satisfaction Guarantee. It is worthwhile to sign up for Best Western's customer loyalty program where points can be accumulated for future free stays or credit to an airline.We are great fans of customer loyalty programs.

  • 4
    « Excellent service »

    The front desk staff was extremely helpful! After dinner I had a ruptured blood vessel in my eye and it looked really scary. We went to the front desk to ask about hospitals and they called EMS. Within 5 minutes the EMS team arrived and were very thorough and helpful. Fortunately, I also had my own eye doctor on the phone and between the two we decided no further treatment was necessary. I cannot express enough how helpful the staff and management were in this situation. We stayed here for one night before our 8am flight the next morning. We arrived from Big Corn Island at 9:30 am and by 10:30am we were checked in to our room. This Best Western feels more like a resort than a hotel. The rooms are clean, quiet,comfortable,and air conditioned. Breakfast is great. The pool area and snack bar are convenient as well. A new restaurant is being completed soon and it will be a great addition. You can literally walk across the street to the airport, but there is also a shuttle which we used upon checkout to drive us since it was parked right at the front door of the hotel. We will definitely stay here again in the future even if we have to stay longer than overnight. The architecture of the hotel was very interesting as well, not your average Best Western.

    4
    « Comfortable and with great breakfast »

    It couldn't be any handier for catching flights. The airport is across the street. One could walk from the terminal, and many do, but there is a tall fence with barbed wire at the top which you have to walk around, making it a little farther. The alternative is to use the free shuttle, which will promptly come to pick you up. The breakfast buffet is wonderful with great coffee and eggs made to order. We didn't eat any other meals there. The staff is efficient and friendly, everything is very clean, and the beds comfortable. On the minus side, our shower had a scant trickle of hot water. It was impossible to control the water temperature. All rooms are on one level and have tile walkways going by. It can be quite noisy when others drag suitcases past. The rooms are basic. The swimming pool is huge, the beer is expensive, $3.25 U.S.

    4
    « Clean, comfortable and very reliable wifi »

    This hotel is situated across the street from the airport - you can literally walk from the airport to the hotel - very short distance. It is among the cleanest hotels that I have stayed in Nicaragua. The breakfast buffet is solid with eggs made to order, fresh fruit and pastries. The showers have hot water which seems a huge luxury.

    4
    « Airport Conveniency »

    Very convenient as it's walking distance across the street from the airport. The room was comfortable with AC and good lighting. Safe enclosed compound. The free breakfast was very good. I stayed there another year on my way out of the country. It's great place to rest upon arriving or leaving the country.

    4
    « Very Good....But.... »

    This hotel is very convenient as it is located right in front of the airport, so for early/late flights it is very practical. The rooms are simple, clean and functional. They have a nice swimming pool...But at night the dining space is dreadful...gloomy lights (these kind of white bulbs), not cosy at all...too bad as they could easily arrange it to have a nice warm atmosphere as it is right next to the pool. We wanted to dine at the hotel but when we saw the place we changed our mind...

    5
    « Always helpful »

    I conduct mission trips for the Catholic Diocese of Dallas, the hotel is in walking distance to the airport. I have groups up to 75 people and they are able to accommodate all of us. We are learning to work together to complete a raped check-in process. Meals are good quality and staff is helpful.

    4
    « Clean and Convenient »

    My husband and I stayed at the Best Western Las Mercedes after arriving at the airport from the U.S. It was a great location - we walked with our baggage right across the street and into their parking lot of the Best Western at 9 pm. The rooms were clean and comfortable. The water from the tap is not recommended by the management but they provide bottled water in the room. The rooms were air conditioned and quiet. The management was attentive and friendly. We saved an expensive taxi ride into the city as we were not staying in Managua but traveling North the next day. Upon return, an early flight of 7am was not going to be missed due to traffic or any other unpredictable event. Again, we simply crossed the road to the airport. In the future we will always stay at this Best Western, it was super convenient!

    5
    « Pleasantly Surprised »

    we were very pleasantly surprised at the resort feel of this hotel very clean, incredibly friendly and helpful staff English was spoken well by all hotel staff we encountered food was just ok at the hotel and the buffet for lunch was expensive for what it was walking distance to the airport which was very helpful as we left late

    3
    « Convenient location »

    Stayed here in Managua solely because we had an early morning flight. Rooms were clean but lacking hot water for us. Grounds are large and include pool and restaurant. We didn't find the pool very inviting as right next to rowdies at the bar. Food looked dreadful and was expensive, we ordered in pizza. Hotel offers shuttle to the airport at an added cost. Can't imagine needing to use it. No more than 100meters straight across the street with a traffic light crossing is the departure gates, very convenient to walk.

    2
    « Not impressed »

    The rooms are just 'okay' but infested with large ants and other bugs. The resort is confusing to move around in. The pools are nice and landscaping is also good. The food is average.. But the prices are on the more expensive side. Convenient with the airport right across the street but the staff seem unhappy and distant. Not once was I greated with a smile. If you have the option stay elsewhere.

  • 4
    « A must for early flights out »

    Nov 17 2015 - Right across the street - if you have a 7AM or earlier flight this is an excellent spot to sleep for the night before your flight. Two pools and a whirl pool are nice - Food and drinks are typical US prices though.

    4
    « great value and convenience »

    we have stayed here multiple times when traveling to/from Managua. Friendly helpful staff, clean rooms, and a great restaurant keep us coming back. Directly across from the airport makes this stay super convenient.

    4
    « Convenient »

    The rooms are very clean . It is very convenient to be across from the airport. They will meet you at the baggage claim and walk you through customs. It makes for an easy entry into Nicaragua. I stay here coming and going to Nicaragua. I have always enjoyed my stay.

    2
    « Disappointing all around »

    When I got to the hotel a large group was checking in ahead of me and they only had 2 people working the desk so I had to wait for about 15 minutes to get my room key, no directions on where the room was and before I could ask the clerk had moved on to the next person. The room was very dark and very small and the wifi didn't work in the room. There was a coffee maker (with instant coffee) in the room but no cups or glasses. One of the bath towels had a hole in it. The food in the restaurant was awful. It really tasted like someone who didn't know how to use a microwave had heated up a frozen dinner, soggy and cold in the middle. On the plus side they have great mattresses.

    4
    « Convenient to Airport »

    This is located directly across the street from the airport so I booked it with plans to walk to the hotel after our 1am arrival. I was pleasantly surprised to find a greeter in the baggage claim area that helped us quickly get through customs, assist with our bags and shuttle us to the hotel. The rooms are clean and the breakfast was good so it's a great overnight stop when passing through Managua. My only criticism is the hallway noise as carts travel on the tile floors. Request a room as far from the lobby as possible to minimize the early morning hallway traffic.

    4
    « Airport Hotel with Great Rooms »

    Literally across the street from the airport, big hotel with motel style rooms. Restaurant was under construction but the food and service was pretty good (a bit slow but they were quite busy). Room was quaint but had everything you needed. As other places in Nicar, no wash cloths nor hot water. My rating is based on Nicar standards; this would be a 2.5-3 star hotel via American standards. Clean and convenient. Would stay here again.

    5
    « Right across the road from Sandino airport »

    I've stayed at Las Mercedes almost every year since 1988. It keeps getting better and better. The grounds are lovely. The restaurant is pretty good, although in November, 2015, it was being remodeled, and we had to go to a back-up restaurant. Now it has hot water--not every hotel in Nicaragua has this. They have a good system where a staff person is waiting for you at the airport. Then he calls for the shuttle, which arrives within a few minutes. Very efficient system. A good choice because when you arrive you'll be tired, and this restaurant is literally across the road from Sandino airport. (Not a good idea to walk across the highway, however. Wait for the shuttle.)

    4
    « This is where you stay for the airport »

    Perfectly nice and very well situated to the airport (but still nice they drive you across the road). A great break between surf camp and heading home. Two nice pools, small rooms with A/C and a TV, people were very nice. Had a good meal at the hotel also.

    1
    « Only If you need to be nearby the airport »

    We decided to stay at the best western because its location, right across the street from the airport. Therefore the location is great if you plan on flying early in the morning. It is far from anything else than the airport. It took us 20 minutes to go downtown to get diner. The hotel is depressing and not well maintained. It is really expensive for the county, we paid $100 for a one bedroom. The room is so old that it seems dirty (even though it was probably cleaned). The wifi barely worked. Try to stay away from this place and enjoy a nice place in Granada instead. The 1 hour drive is really worth it!

    4
    « nice hotel »

    Better than I expected based on some of the reviews. Does not feel like a Best Western at all. very local feel. quiet, pretty grounds. great pool area w/ large clean pool. Room was very clean and comfortable. Breakfast was included. always saw staff cleaning and tending to the grounds.

  • 4
    « Great airport location, garden like grounds »

    This hotel is opposite Managua airport , less than 250m walk from the exit. The palm and fern gardens make it unexpectedly tranquil. The rooms have modern showers, air con ,wifi and comfy beds. There is an excellent breakfast of cereal fruit juice , fresh fruit, toast and omelettes cooked to order . Staff speak English . Restaurant apparently serves til 11pm but we dd not try. Friendly .

    5
    « Convenient and modern »

    This large garden-style hotel is across the street from the International Airport, which is extraordinarily convenient for outbound or inbound travelers. My wife and I stayed there one night in order to catch an early morning flight. The property is immense with convention rooms, two swimming pools, and about 150 single-story rooms. The rooms are well designed and clean, the food was good, and we highly recommend it.

    3
    « Has not changed much since 12 years ago... »

    Value rated type hotel is what you get... If you understand this OK. Seems they just miss the details.... with a little more hands on Management it could be very nice and train the staff. Grounds are "Old Managua and very nice. Seems not to have personal pride in product & service.

    5
    « Always an excellent experience over the past 8 yrs. My last experience is a testament to the quality of professionalism! »

    I have been traveling to Nicaragua from Florida 1 to 2 times per year for the past 8 years. Each and every time that I have visited Nicaragua I have stayed at the Best Western Las Mercedes in Managua upon my arrival and my departure. The hotel is very convenient in terms of access to the airport in Managua as it is directly across the street from the airport. For my first visit to Nicaragua, a friend of mine recommended that I book at room here on my way home to Florida as my flight was early in the morning and staying at this hotel the evening before my flight would allow me to access my early morning flight without any hassle. I literally woke up, walked across the street, and checked into my flight home within 10 minutes. From that point on, over the course of 12 trips to Nicaragua, I have always stayed at Las Mercedes during my visits and recommend the hotel to all of my friends who travel to Nicaragua. Aside from the convenience of being located less than a 3 minute walk across the street to the airport in Managua from the front door, there are so many positives about staying at the Best Western Las Mercedes. The hotel is extremely clean. The customer service and employees speak many different languages and are as friendly as you could imagine. The restaurant and restaurant staff are outstanding. My friends and I love eating breakfast and dinner at this hotel. The food is delicious. Typically after a stay in Nicaragua, my friends and I will stay at the hotel for two evenings so that we have a full day to spend at the hotel pool (there are a few of them) and bar area for the afternoon before exploring Managua in the evening. The main pool and bar area is very relaxing, spending a day there has become a tradition with my friends and I. Across the board, the Best Western Managua exceeds your expectations. Most recently, I was reminded of how professional, genuine, and friendly the Las Mercedes staff is. After a two evening stay prior to my departure home to Florida, I arrived at the airport around 6:00am to catch my flight with Copa Airlines. Upon my arrival I was told by Copa Airlines that because I changed my ticket itinerary a week prior, the would not be able to fit my two surfboards on the flight home. Caught by surprise and worries about the $2200 investment I had in my two boards and board bag, I walked my board bag and boards back across the street to the Best Western. Sweating, panicked that I may not see my boards again, let alone make my flight out... I asked the front desk if it were possible to leave my board bag and boards behind with them for 2-3 weeks until a friend of mine that lives in Nicaragua full time could pick them up for me and hold onto them until I visited again. The staff members at the Best Western Las Mercedes immediately said "of course, we would be happy to assist you" and before I knew it they took down my information, took the board bag off my hands to store it safely, and wished me a safe trip home. I made my flight, relieved and very grateful. After a few weeks of trying to arrange a drive to pick my board bag and boards up at the hotel to drop off at a friends house in Tola for safe keeping, I emailed their staff to make sure that they still have my boards. The staff emailed me back within 4 hours of my original inquiry and assured me that they have my board bag and boards, and would hold onto them until someone could pick them up for me. All I needed to do was provide them the contact information of the person picking them up and they would see that my boards got to the correct person in good care. I left my boards at the Best Western on September 27th. It is now, November 18th and the staff at the Best Western has kept my boards in safe keeping for me for this entire time as I have had trouble finding someone to pick them up for me since I left on 9/27. This is an great testament to the type of people and professionalism at this hotel. I am so grateful for the staff at the Best Western Managua and will be visiting Nicaragua again on December 2nd. I look forward to delivering a few huge hugs and thanking their staff sincerely for being there for me and my prized possessions without reserve. Thank you to the entire staff at the Best Western Las Mercedes! I cannot express my gratitude for my past experiences enough! Aloha, Patrick Harnett

    1
    « Great location, terrible rooms »

    Was charged $85 (about $100 with taxes) for one room for two people. Great location, right across from airport. Room looked as though it hadn't changed from 1970, which is okay with me, but found out early in the morning right before leaving for my flight that the shower would only spew out very hot water. Cold water was either out or wouldn't turn on. Waited for 5 minutes on both handles, only hot available. Couldn't shower due to it being burning hot. Didn't have time to request a change of rooms due to flight. Lobby staff took my contact info and said they would pass it on to the manager. So far no contact. Really poor hotel/room.

    4
    « Clean, convenient and Friendly »

    The hotel is just a short walk from the Airport terminal. Staff is attentive and friendly and the desk staff speak pretty good English if your Spanish is not up to par. Rooms are clean and the AC worked great! Great buffet breakfast in the mornings. It was nice to soak in the pool in the evening to escape the hot humid weather for a while.

    5
    « Great facility »

    Could not be a better location than a 3 minute walk from leaving Managua Airport to front desk at Las Mercedes. Reasonable rates, which include a breakfast buffet....get the 3 egg in late with your choice of ingredients. Rooms clean, a/c works wonderfully. Have stayed there each trip to Nicaragua.

    5
    « Great »

    This is a great hotel. Service was great. The price was right. The staff was very supportive and helpful. It is a nice, clean, and safe place to stay. I have stayed there several times and have had good experiences.

    4
    « Across the street from the airport »

    This hotel is good. I found the prices in the restaurant to be more expensive than you would pay in other parts of Nicaragua. The rooms are clean and the service is good. The location is the main reason I stayed here. The hotel is literally right across the street from the airport, making it the only place to stay to catch those early morning flights.

    4
    « Nice place to stay. »

    I found it surprisingly a nice place to stay. Location, location, and it's right next to the airport. You can walk it- it's about 3 minutes. Just turn left when you exit the airport. Just be careful crossing the busy road. Alternatively you could get the free shuttle bus :P -Rooms and bathroom were very clean with Decent aircon. -It's quite a big hotel. More of a resort style with two large sized pools and a basic gym. -I wasn't far from the road/airport and I could hardly hear any noise. -good security -good buffet breakfast (included in the price) -Staff were helpful and friendly. They even drove me across the street to the airport and back just so I could use an ATM (didn't charge me either). I would recommend this place.

  • 3
    « My experience here is average. Good breakfast. »

    Rooms feel like your traveling to the 70's. The staff are not nice, they don't care about your personal need (or special needs). Seems that they dont have good training. The breakfast is the good thing here. Fresh and hot, and good flavor.

    3
    « Decent overall, but don't trust the fees quoted by the doormen/hotel for their "shuttle/taxi" »

    Had an overall good stay but had to write a review to make people aware of the way this hotel handles fees for taxis/transportation.. I stayed here with a buddy I had met traveling through Nicaragua. We decided to stay at Las Mercedes because we both had early flights the next day & the hotel is right across the street from the airport. We got there mid day & needed to get a couple things in town at a local shopping mall. When my buddy (doesn't speak much spanish) asked about the cost for a taxi, they told him it would be about $40, but could use their shuttle, which was basically a car/sedan, similar to most of the taxi's in town. I met him in the lobby, asked about the cost, which I speak spanish, they quoted $17, but said there were no other options other than the hotel "shuttle/taxi". $17 in a taxi had gotten me about an hour & a half ride earlier in the week so I knew this didn't seem right. Upon getting into the car, I talked to the driver & he got it approved (called back to the hotel) to do the run for $11, which was still extremely expensive for a couple miles to the mall (metrocentro). on the way back we hailed a cab for 80 Cords (about $3). This was just very frustrating because the hotel basically said there were no other options & you had to take their shuttle service, then tried to overtly rip us off. When staying as a guest of a hotel (and paying a large amount of $ comparably in Nica), you'd think you can trust them as you are patrons. Not the case. All in all, everything else was pretty good (other than the highest priced beers that I had seen all week at the hotel/pool bar). Btw, you can get one of the taxis from across the street at the airport. Cheers.

    5
    « Las Mercedes Best Western, Managua, NI »

    We always stay at this Best Western when traveling into and out of Nicaragua. We are usually traveling Bluefields and spend the night at this Inn, sometimes we stay here when in transit to Costa Rica on missions or when traveling to other Latin American countries. This is our preferred hotel. The staff are welcoming - all those we encounter from check-in to check-out. They are remodeling so be patient and enjoy the stay.

    4
    « Wonderful Hotel Just Across Airport »

    The food and restaurant staff of this wonderful hotel are very kind and helpful. The Front Desk Staff are definitely not as pleasant as the other staff; especially the male staff. The grounds are magnificent and holds some beautiful old trees and quite nice to have a wonder around. The food at the pool bar was outstanding. Certainly would prefer to stay there because of the proximity to the airport.

    4
    « Improve »

    I have stayed at this hotel for several years... This visit showed me that they are serious at making improvements... I must say the place was clean, internet was spot on... good deal for the convenience of being across the street from the Airport. New Restaurant on the way ... I rate this hotel among the best in Managua...

    2
    « Shared room with uninvited bugs »

    Bugs in rooms is disgusting and unacceptable Hotel needs serious upgrade Water leaks on hallways, free shower going to your rooms, good luck if you are coming back from an event on high heels. What you get for the value is between average and poor as long as you get rid the the BUGS!

    4
    « It has its moments »

    Stayed here twice on the way in and on the way out of Nicaragua. The place is clean, well maintained, the swimming pools are beautiful and clear. Wi-Fi leave something to be desired as it is hard to get in the rooms. The restaurant is being renovated but the food is good and I found the prices reasonable.. I paid $95 us a night plus tax and the room was well worth it. It is clean, the air conditioning is good, flat screen TV with BBC and CNN news. I've slipped in better rooms but for one or two nights it is not uncomfortable. The furnishings are hard to describe but adequate. As in any Central or South American Hotel there are not enough outlets for power-hungry North Americanos. You can't beat the proximity to the airport. If you're really cheap you can walk right across the main road, but it's very busy. The hotel has a shuttle that will pick you up and bring you back. Staff is friendly and most speak enough English that if your Spanish is not good it's not a problem. All in all I will definitely stay here again.

    4
    « Location good, city bad »

    Did not like Managua at all. This hotel was across the street. The room was clean, food was good and so was the pool. I felt like I was in a security compound because I was told (and felt) that Managua is not a friendly city

 

Getting to the hotel ...

All directions
· From: International airport. The BEST WESTERN Las Mercedes is located across the street from the International airport in Managua.