BEST WESTERN Hotel Riverside Inn,  Macon

4.0/5  - based on 443 guest reviews.
2400 Riverside Drive, 31204-1779, Macon, United States - See map
+1 478 743 6311 +1 478 743 9420

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 450 traveler reviews
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Visit the 'Cherry Blossom Capital of the World' in Georgia and stay at this interior corridor BEST WESTERN Riverside Inn in Macon. We are located in the heart of Georgia off of Interstate 75. Our hotel provides easy access to local tourist attractions including the Georgia Music Hall of Fame, the Georgia Sports Hall of Fame and the Macon Coliseum. Guests traveling on business will appreciate the close proximity to corporate locations such as the Cigna Corporate Center, the Georgia Farm Bureau and McDonnell Douglas. All newly renovated guest rooms feature high-speed Internet access and cable television with HBO®. Guests can enjoy cocktails at the onsite lounge. Hotel amenities include an outdoor pool, exercise facility, meeting facilities and a complimentary full breakfast. Pets are also welcome. The BEST WESTERN Riverside Inn is one mile from downtown Macon featuring a variety of restaurants and numerous shops. Guests of the hotel will also be close to the Tubman Museum and the Museum of Arts and Sciences. While in town, guests can enjoy the Cherry Blossom Festival in March or listen to music at the Southern Jubilee. Make a reservation today and save at our BEST WESTERN Riverside Inn. Enjoy your stay.

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Room 1

Guest reviews


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based on 450 guest reviews
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Excellent
 
189
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156
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61
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29
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15
Business Business 82
Couples Couples 124
Family Family 155
Friends getaway Friends getaway 31
Solo travel Solo travel 25
Cleanliness
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Service
Sleep Quality
Value
BEST WESTERN Riverside Inn,Macon
  • 5
    « Class A hotel. Attention to comfort and detail. »

    We were seriously impressed with how much effort this place puts into their hotel. We stayed here just overnight on a road trip and were swayed by other good reviews. Everything was immaculately clean, upscale. Front desk and cleaning staff was professional and happy to be of service. The pillows were to die for and I took pics of them so I can find them for my home. Top notch hotel!! I believe the morning front desk clerk's name was Minnie and she was a consummate professional. She remembered me from my phone call when I booked the room. The free breakfast was very nicely done and the area was clean clean clean! I will be staying here again.

    4
    « super convenience »

    this BW is so convenient if you are traveling Interstate 75. plus there's a great restaurant called "Cheddars" just a minute or so down the road. front staff is always so accommodating and gracious. good value. only issue I had is the lobby, decorated so nicely with a grand piano, smelled strongly of cigarette smoke.

    5
    « One night »

    Stayed a night with our pet. Place was very clean, comfortable beds and great bath. Tremendous stay for the value. Lady at the desk that evening was very kind and helpful for nearby restaurants also. Nice interior courtyard for walking the dog at 42 degrees.

    2
    « Over night »

    Stayed overnight. Room was ok but the heater caused the room to either be to hot or to cold. Comfy bed, good pillows, TV and slow WiFi. Breakfast, no sugar free cereal like Cheerios. 3 choices all sugary. Packaged danish. No alternative milk that we saw like soy or almond. Plenty of hot choices likes eggs, sausage, bacon. Biscuits and gravy with horrid biscuits. Yogurt was available as was canned fruit.

    5
    « Breakfast »

    The woman in the breakfast room, Ann Cootey, was very helpful and kind. She directed guests to breakfast items and was friendly to everyone. Coffee was good and food selection was broad. Roomy area with plenty of seating.

    5
    « Service »

    Ann Cootey went above and beyond to make our trip outstanding. She kept the breakfast area clean and stocked with 374 kids staying for 1 night! We appreciate her hospitality and her willingness to make our stay great!

    5
    « Good clean Hotel »

    This is a good clean hotel we will be staying again next year, we stayed there for three nights on Business at the made in the south Christmas show, The internet could be faster but it worked. Keep up the good work

    3
    « Best Western Riverside - Macon Georgia »

    We stayed just 1 night at this BW (Riverside Inn, GA.) location. It was the halfway point on our way home from a 4-night getaway which also was a BW hotel. We have stayed in many Best Western hotels in several cities and have always been impressed by the location choices, prices and especially the professional and extremely friendly/helpful staff. I would highly recommend Best Western to anyone. Our only dissatisfaction with this particular BW was the front desk person who seemed a bit cold and put-out when asked about local dining/shopping choices.

    4
    « Wasn't trying to spend a lot, and I didn't! »

    I was in town to have one of the kids do an overnight trip at Mercer. The hotels on and close to campus were quite a bit more than I wanted to spend just to rest my head for the evening. I found this hotel online and it had decent reviews and a good price. Upon first pulling up, the first thing I noticed was some sort of club attached to the building to the right, and quite a few Georgia Power (or some sort of utility company's) trucks taking up the parking lot to the left. The lobby was nice and welcoming, but it had a pretty dated look and decor. Check-In was a snap and the clerk advised me "drive around back" to get to the entry door nearest my room. "Around back" was just that - on the very back of the building in the area you usually don't want to park, but the parking area was well lit. The hallway smelled clean (yes, that matters)... and the room did as well upon entry. This was a standard budget hotel, but the room was definitely nicer than I expected. I couldn't really find anything to complain about. There was free WIFI and a free breakfast in the morning. Bacon, sausage, eggs, some sort of gravy if you are into gravy. Plus the usual continental type pastries and dry cereals. Overall, it was a cheap stay selected an hour before that exceeded my expectations. I would stay here again.

    5
    « excellent customer service »

    Benita at reservations desk was so very helpful during our stay while awaiting the hurricane damage to abate. Room was clean and large; the lady who maintained the breakfast area was always cheerful and kept the food coming.

  • 4
    « Close to the interstate, yet quiet »

    We stay at Best Western anywhere more than an other brand because with a few exceptions we experience a clean environment at competitive rates and sometimes better rates. Once more, our room was clean and the breakfast was adequate, albeit with standard offerings. We don't need a gourmet breakfast to get us on our way. Without hesitation we would stay here again.

    4
    « hotel stay »

    We chose this hotel because it was close to I75 and accepted dogs. A few turns off of the interstate. The room was nice and fairly big, very clean ,great for dogs. Breakfast was pretty good , staff was friendly. would stay again

    5
    « Great place to stay »

    Every time I go to Macon I stay at this hotel because of the friendliness of the staff and the overall appearance of the hotel. Check-in is always easy and fast with the great staff. The breakfast is great and convenient with all the items I choose for breakfast.

    4
    « Where was the breakfast. »

    Nice people & rooms. Breakfast was not good. I came for breakfast 8am and there were no biscuits, bagels, sausage or bacon. There was a large pan with gravy that was not touched as there was only bread on the other side of the room to put it on.

    4
    « Overnight »

    Stayed the night before heading to Jacksonville. Hotel was easy to get to, well lit parking lot. We had a non smoking room, but could smell smoke in the hallway. Rooms clean and bed comfortable at a reasonable price. A variety of choices for breakfast. Overall decent stay for the price!

    4
    « Unexpected stay »

    Needed to get away from SC due to Hurricane and went to Macon Ga. and stayed at Best Western. The rate was reasonable and front desk staff were great. They were swamped but did a good job. They did run out of some food items a couple mornings due to the extra guests at the last minute. The breakfast were okay but not up to the standard we have had at other chains.

    5
    « Stay here -- You'll love it! »

    I have stayed at this hotel 3 times before, and it has never disappointed me. The staff is always friendly and courteous, and the beds are so comfortable. It is a great stopping point on the way up to Atlanta. The Best Western Riverside in Macon lives up to Southern hospitality.

    4
    « Very comfortable »

    Stopped on our way to Florida. It was a great stop. The bed are comfortable. The pool was closed but the grounds are very attractive. They have restaurants near by. We like the Metropolis. Will return.

    1
    « Reeks of Smoke! No elevator! Rude Staff! »

    I have never left a review for a hotel before, but this one has earned a review from me. I was a little concerned as I drove up to the hotel because the area seemed very rundown and not particularly safe. The lobby smelled strongly of smoke, but I hoped the room would be ok. As I came in with our luggage I discovered that were was no elevator (a nice thing to know in advance!!!), so my four young children and I had to haul it up a flight of stairs to our room on the second floor. My husband is deployed oversees and we were weary evacuees from Hurricane Matthew - this was the last thing we needed! As I opened the door to our room, the housekeeping staff in the hallway snapped angrily at me in a language I couldn't understand. I realized the room was not clean! So back down the stairs we all went to get a new room. Our non-smoking room reeked of smoke! At that point I would have left to find another hotel, but I couldn't afford to pay for two rooms and almost everything else was booked. We woke up the next morning with sore throats from the smoke and got out of there as quickly as we could (of course I had to wait at least 5 minutes at the front desk before anyone showed up so I could check out!). DO NOT STAY HERE! This hotel is not worth taking a chance on just to save a few bucks.

    4
    « Conveniently Located near the Interstate »

    I have stayed at better Best Western's, but this was close to the interstate and a nice clean room. Breakfast was okay, but I was basically only really looking for a coffee and a yogurt anyway. Room was a fair size c/w a fridge and microwave. Bed was comfortable. There was a weight/exercise room and outdoor pool, but we did not use them.

  • 4
    « My escape from Hurricane Matthew »

    The staff was friendly and helpful. The hotel was clean and comfy. I enjoyed my stay and would stay there again! The breakfast was great and included eggs, biscuits and gravy, bacon, sausage patties and links, yogurt, bread for toast and many pastries. The beds were comfy and TV was flat screen and had HBO!

    3
    « Staff »

    We stayed for 6 nights because of the hurricane Matthew. Vicki cheerfully fed and cared for a lot of people. Did a great job, became a good friend. Also, Bettina at the front desk worked hard to find another hotel for us for the one night they were already sold out.

    3
    « Stopped for 1 night enroute North Carolina »

    Arrived 7pm after a long drive from St Augustine. Received a luke warm reception at check in. Room was large/spacious and clean. The bed was very comfortable but only 2 bars of soap and 1 shampoo were provided. Bit mean! A convenient bar was located next door to the property and we enjoyed a couple of interesting hours discussing the current US political scene with a few of the guests. Nice big pool where I had an enjoyable swim the next morning before we left. Breakfast was very good as was the service we received.

    5
    « Great for the price! »

    We were running from Hurricane Matthew and booked this hotel primarily from the recent reviews that indicated it was recently renovated. Our room was spacious and clean and you could tell the bathroom had been upgraded. It had a very large flat screen TV with tons of cable stations - also had free WiFi that was easy to connect to. Although this is a pet friendly hotel with many dogs running about, we got a good nights sleep. Complimentary breakfast was awesome - eggs, sausage, biscuits and gravy, fruits, cereal, waffles, juices, and coffee. It was well worth the price - we really enjoyed out one night stay.

    5
    « Wonderful stay! »

    Enjoyed our stay! Remodeled and very clean! Friendly staff, comfortable beds, great free breakfast with a huge spread! Highly recommend this place!! The owner happened to be there when we stopped in at 11 p.m. to check in. He and his staff were super nice, he honored our coupons and got a great deal. We are so impressed from check in to check out.

    5
    « Kim white »

    We enjoyed our stay and all service was great everyone was very nice. The breakfast was very good and ms. Vicki that was over the breakfast area made you us feel welcome nice lady and food was good. Thank you all

    2
    « old musty section »

    I would have expected to pay much less for these accomodations. Maybe because we brought our dog we were put in the musty section, I don't know. Air conditioner was loud and walls were thin ( I heard everything the neighbors were doing). When I dryed my face with the towel, it had that old, commercially washed to many times smell. The people were nice and the breakfast was good.

    5
    « Great Hotel »

    The Riverside Inn became a home away from home in a time of need. My Father was in the hospital. The hotel was clean. It is convenient to the hospital and the family home. They treated us well with rates they provide for those who have family and friends in the Medical Center. The staff was friendly. The rooms were clean. And the breakfast was just a great bonus!

    4
    « Georgia business trip »

    The Riverside Inn is clean, well maintained & convenient to interstates 75 & 16. I would not rate it as high as the Best Western on Chambers Driver near I-475, Macon. Breakfast at Riverside was not appealing. The pancake sized/shaped eggs were rubbery and had almost no taste. I decided to eat breakfast elsewhere.

    5
    « Great Hotel »

    I always love staying here. The staff is great, friendly and very helpful. The full breakfast is very enjoyable and the lady who works in the dining area is very nice and friendly, it's always great to be greeted with a big smile each time I go there to eat breakfast. I would definitely recommend this hotel to anyone traveling on I-75.

  • 1
    « Never again! »

    Halls stink and humid, no elevators. We ran out of milk for my grand daughter at bed time, I went to the front desk, offered to buy a glass of milk from from the breakfast room, but I was told "no" it was for breakfast only, I would need to go to the gas station and get some for her. How is that for customer service? I realize it was my own fault for for running out of milk but I can't see the harm in giving a child a little milk so they could sleep. First and last time at a best western , I will go back to quality inn where we were treated with respect and not like a bother.

    4
    « Great nights rest »

    This is an older hotel that was renovated. The owners obviously take pride in it. The room smelled musty but it was clean and the bed was comfortable. We will definitely stay here again if we pass by.

    5
    « Wonderful motel to stay at. »

    I cannot say enough good things about this motel, especially the desk clerk Vicki, she went out of her way to see that all our needs were met. It is very close to the interstate, and in a very nice area. Very clean rooms, great breakfast. Thanks Vicki for making our stay a very pleasant one.

    5
    « Wow! What a little gem! »

    Stayed one night at BW Riverside 8/6/16. Lovely lobby, friendly helpful Vicky greeted us and directed us to our room, gave us the skinny on breakfast. This is an older hotel, but very nicely updated. GREAT beds and showers! Enjoyed their full size pool, and a great breakfast next morning. What a DEAL!!

    3
    « So so »

    Hotel is older and needs updated. No elevators and the hallways are HOT!!! There is a bar there and people were yelling in the hallway at 2am. Room has smoking and HDTV. Internet speed is okay. Think I'll try something else next time. They do have smoking rooms.

    1
    « Not the quality I expect »

    Honestly I went with best western over choice hotels because I wanted a nice night. Gosh, I'm sorry I did. The hotel smelled really really bad. Carpet was dirty. Although I didn't see any I was afraid of bugs. The pool and breakfast was good but the smell was unbearable.

    5
    « Very nice »

    This hotel was worth the extra exit past all the food chains. Our room was very quiet. The beds were some of the best we've seen and we stay in a lot of hotels due to our travels. The room was very clean. Our check in was quick and easy with a very nice older gentleman taking care of us. Not sure about the breakfast as we didn't make it down in time but I would definitely stay here again.

    4
    « Great stop on the way to Florida »

    We stopped in on the way to Florida with another family that was traveling with us was able to get rooms that connect. Great price, slept good, great water pressure in the shower. Breakfast was okay, didn't really get to check out much of anything else as this was mainly just a place for is to sleep. They do offer a AAA discount.

    3
    « Pit stop on the way to Orlando »

    Stayed a night here on the way to Disney with family friends. Just a room to sleep in. Can't say much other than the free breakfast was good and the room seemed clean. Check in and out were a breeze. Enjoy!

    4
    « Very Nice »

    This hotel is very nice; the hotel room was excellent. Traveling alone, I felt very secure and safe. The price was a bit high for the area. One exit North is much more populated with restaurants and storesl

  • 1
    « Filthy »

    One of the worst hotels I've ever stayed at, the attitude of the staff was really poor, food quality was disgusting and the carpets were sticky and the bathrooms were not clean unbelievable never stay here and I will never return. The management should be fired there is no confidence at all here.

    4
    « A friendly and well run establishment »

    I was only passing through for one night, needing two rooms not pre-booked. Both ground floor rooms were clean and pleasant with good amenaties including a fridge and strong wi-fi. The beds were comfortable with good quality linen and pillows. The breakfast was good quality and varied and perfect for the short stay with an attached bar and nearny restaurants.

    5
    « Nice and clean »

    We stayed here as we passed through Georgia on the way to Orlando. Nice, clean room. Pool was nice. Very good breakfast and wi-fi was good. Will stay again on next trip through. Highly recommended. Friendly service. Clean lobby. Daughter says good spot for Pokemon Go if you or family play??

    5
    « Excellent Service by Vicki »

    Vicki was our attendant at check-in, at breakfast, and at check-out. She went out front and checked us out as we finished our coffee. Vicki went above and beyond. The facility is very clean and well kept. We sat by the outside pool in the courtyard at dusk. The drainage for the tub and toilet really is the only area which needs improvement. We would return.

    4
    « Good stay as we traveled »

    On the road driving to Port of Miami for a cruise. Drove 14 hours to get here so we were tired. No problems getting a room and breakfast was good as we got back on he road to the next BW at the Miami airport South.

    4
    « Great stay. Will use again »

    Can't say enough nice things about our stay here. Baby grand piano in the lobby. Clean quiet comfortable room. Wonderful staff. Vicky was amazing. From dealing with her for check-in to dinner suggestions and tasty sausage gravy and biscuits for breakfast. Will definitely use when we are in the area.

    4
    « Consistently good property »

    I've stayed here twice in nine months and have been very satisfied. The breakfast is far more than I have expected to receive included in the price. Rewards offers a fifty dollar gift card when you book a second visit.

    5
    « Very nice room. Conveniently located to interstate. »

    We booked this double queen handicapped room on the Best Western reservation line from the positive reviews. The room was very clean spacious and quiet and beds comfortable. Roll in handicapped Shower was wheelchair accessible and also included a handicapped shower seat. Very large clean and bright breakfast area with tables and chairs plus Booth seating area. Full hot breakfast with all choices. We would definitely stay here again.

    5
    « Beautiful and peaceful »

    a very clean, well designed, roomy - could have spent my whole vacation here and would have been happy - staff very friendly and helpful - I am handicapped and was well treated and assisted - staff offered to help us with getting into the room - I am wheelchair bound. Great place!

    5
    « Great breakfast »

    Vicky prepares the breakfasts and her "killer" eggs are well known. They are worth the stay at the hotel. Hotel staff are very friendly. Hotel is super-clean and location was close to many area restaurants.

  • 4
    « Staff was very friendly and helpful »

    We were stranded in Macon with car problems for 3 days while repairs were made. My wife, me and a small dog. Our room was very clean and it was obvious that the ownership and staff took a lot of pride in their business and facility. I would return if ever again in Macon and would recommend to others traveling with and without pets.

    2
    « Very hot »

    The hotel says no smoking but the halls have an old stale smoke smell. The room was very warm even though the AC was set on 75. The hallways were like walking through the gates of hell it was so hot. You could feel a drastic difference in temperature going from the first floor to the second. The room itself was clean and everything but probably wouldn't stay here again.

    4
    « Great Stay at Great Price »

    Very friendly staff. Nice hotel, very clean and convenient location. Staff is professional and works quickly to resolve any issues. The rooms were very clean; the entire site was very well kept. The lobby is inviting and cost/room is comparable to a higher brand hotel.

    4
    « Nice place to stay »

    We were in town for a medical procedure and picked this hotel to stay in. It was quiet and clean. The lobby was nicely decorated with a grand piano. The breakfast was nice and each staff member I came in contact with was nice and friendly.

    5
    « Business Stay »

    Breakfast was great.. not only the food but Ms Vicki took care of any request. The pool was a nice retreat from a long day (clean and laid back)! Rooms were nice, clean and comfy. To top off the night, there is great pub called the BackPorch that has live entertainment.

    5
    « Very satisfied »

    I enjoyed my stay. They were very nice and clean. They provided great breakfast with a server who is extremely nice to you. They all are very happy to help you with anything. No smoke smell. Their rooms are very nice and comfortable.

    4
    « Great staff, clean rooms and great service. »

    We stayed at this location overnight on our way home from Florida. What I didn't realize was that I left my toiletry bag in the room. I called the hotel right away and spoke with the manager, Ricky, who said he would call me right back and let me know what they could do. He called me back a few minutes later and stated he would mail it to me and had all my information, this was on Sunday (6/12). On 6/15 I received it in the mail all intact and nothing missing. I was very grateful to get it back and Ricky's quick response was exceptional. The rest of the staff were also nice and helpful. The room was clean, breakfast was good and outdoor pool was very nice.

    5
    « 4-Star Experience at a 3-Star Price! »

    My girlfriends and I COULDN'T have been happier with our stay at this particular Best Western Inn. This 1980's era Inn is situated on a busy service road next to Major Intrastate Highway I-75 and is only a convenient 5-7 minute drive down from unique Macon Attractions like The LUSH Rose Hill/ Riverside Historic Cemetery, The Historic Hay Antebellum Mansion, The Cannonball House, The Historic St. Joseph Catholic Cathedral, and MANY other breathtaking sights to savor in Historic Macon, Georgia. Even the Main Check-Inn Hall at this Inn is in keeping with the spirit of the old Antebellum South. Our attendant at the front desk was both knowledgable and friendly. We were even MOST pleasantly surprised to learn that she was actually the BREAKFAST bar attendant and not really a check-in clerk. "Breakfast BAR?" we inquisitively answered. "Yes, we have a FULL-HOT breakfast bar in the morning complete with Sausage Patties, Fresh Eggs, Sausage Gravy, Biscuits, Make-your-own Belgin Waffles, Fresh Fruits, along with your usual 'Continental' breakfast offerings. BOY and was it SPECTACULAR the following morning. Even the large room it was served in felt like a sit-down restaurant! Our room's air conditioner was on the fritz so we called to the front desk who IMMEDIATELY sent the manager over to check it out. He MOST graciously switched us conveniently over to the room directly across the hall. Not a problem what-so-ever for us. It was so quick and easy we took no notice of it what-so-ever. The pool is safely located within the interior courtyard of the Inn where your children, family & friends can enjoy themselves in safety and comfort near a lovely-manicured main garden and smoking gazebo. We felt extremely comfortable letting my best friend's teenaged daughter swim at her ease around a most family-oriented setting where we were just a short walk away if she needed us. Our SPOTLESSLY-clean room was nicely large and even had a separate closet door next to the bathroom where clothes could be hung neatly and out of the way. I'd never seen that at a moderately-priced hotel before. Very nice touch. The bed was MOST comfortable and generously equipped with 2 sheets, an over blanket, THEN the top covering layer. Not too bad. I've seen much less coverings on comparable hotel rooms. We were VERY surprised to find not only a mid-sized fridge in our room but ALSO a mini-microwave to top! An unexpected absolute delight. There was EVEN a lazy-boy armchair inside for added comfort and a fabulous feeling of ease and relaxation. If you would like to cap-off your long drive with a cold beer or interesting mixed drink, there is a most welcoming pool lounge and full bar situated right off the main check-in building. Tables are a STEAL at only $1 every 10 minutes or $5 an hour. On Friday & Saturday nights there is even LIVE musical acts entertaining guests. We thoroughly enjoyed the band playing the evening we stayed over at Riverside Inn of Macon, Georgia. I HIGHLY recommend guests save themselves $75-100 dollars and consider booking your stay at THIS particular Best Western Inn. It is ABUNDANTLY clear that the new owner has put ALOT of money and love into it; is readily AVAILABLE to see to your concerns, and truly DEDICATES his time in seeing to it that visitors are his TOP-priority every minute of his day. (I even saw him weeding the garden, and DUSTING, the piano in the main hall during my stay!)

    2
    « Avoid this location »

    1. Loud and Raucous noise in the hallways from 9:45 - 11:15 2. Stairs are peeling; carpet is ripped 3. Hair on the toilet seat 4. Never sent confirmation email after phone booking 5. We were charged over $20 more than the quote over the phone while booking 6. Except for the lobby which seems to be renovated, this hotel is a dump!

    5
    « Hope the rest of our hotels are as nice as this one! »

    Everything about this hotel is excellent, from our check in with Miss Vicki to the room and the included breakfast was first class. We would highly recommend this as a place to stay. Kinda wished we were here for more than one night. They also have a lounge, which we did not go to, however the other guests at breakfast raved about it.

  • 3
    « Good for one night passing through »

    We stayed here for one night on a road trip to Florida. Average for what we paid, pretty much what you would expect. Nothing fantastic, nothing awful, conveniently located off the highway. Staff was very friendly. Room was fine, if a little noisy.

    4
    « Nice, Clean, Friendly Stay »

    I'm not usually a fan of Best Western Hotels, but my understanding is they're revamping and rebranding themselves. They're updating their properties, renovating rooms and cranking up the service. And it shows. We had a nice comfortable stay. The only blemish? They were promoting a "hot breakfast," which led us to believe it was more than just another tired continental breakfast. It turned out to be the same old thing - the "hot breakfast" was a few chafing dishes with instant scrambled eggs, pre-cooked sausage patties, biscuits and gravy, etc. They did have a waffle iron. The rest was the usual offering of yogurt, bread (for toast), bagels, muffins, etc. It was fine; it just wasn't what we were expecting for a "hot breakfast." Stay here. With 66 hotels to choose from in Macon, you can do worse than number nine on the list. We'll be back.

    5
    « Great First Impression »

    This is a great property. The lobby is beautiful and very inviting with the chandelier and open staircase. The staff was extremely helpful and pleasant. We will stay at this property again in the future. Easy on and off the freeway with restaurants close.

    2
    « Not the worst hotel I've stayed in, but very close! »

    First of all, I have to disclose that I booked the wrong Best Western in Macon. Apparently there are two, and I screwed up - big time. We are traveling to Orlando with our five children and my mother-in-law, so we booked this hotel and requested two adjoining rooms. The hotel did honor for that request. For that, and the fact that the rooms were partially updated and relatively clean; they earned a "Poor" rating from me instead of "Terrible". Since we were driving from Cincinnati, we arrived late - around 11pm. We walked into the lobby to find no one at the front desk - just a guy slapping his girlfriend on her bottom as he was carrying her around the lobby. When they saw us, he put her down and she went behind the desk to check us in. After the super-awkward and unprofessional check-in, we figured out that all of her and her boyfriend's friends were partying in the parking lot and ...luckily, our rooms were far away from the lounge attached to the hotel. As other reviewers have stated, the smoke-free hotel smells very smoky. The rooms were nothing special, but they were partially updated and at least they were clean. The bathrooms are in serious need of updating. In the morning, a hot breakfast is provided from 6:30-9:30. My family arrived at 9:15 and it was obvious that the woman stocking the food and cleaning that area was upset about the fact that we were there close to the end of closing. She kept sighing every time we would take something from the bar or fill a glass. We are quickly and were cleaning up our tables at 9:32...she had already turned most of the lights off and the TV in the room, so we were pretty much sitting in the dark. We tried to speak to a manager upon check-out, but there wasn't one on duty. I wouldn't recommend this hotel the way it is currently being run. Definitely stay at the other Best Western in Macon...not the Riverside Inn.

    2
    « Not so much »

    We had reserved a king bed and given 2 queens. Very tired when we arrived so didn't request a change. Mentioned it at checkout and was told, rudely, "You scheduled with administration." Okay, so what does that mean. "she just kept repeating, we didn't do it." Not helpful. Breakfast was the usual - dull normal. Probably would not stay again.

    3
    « Reasonable price and clean »

    Stopped overnight on our way to disney. Staff friendly, room clean, bed comfortable, complimentary breakfast. Would stay again. For the price it is what you would expect, no bells and whistles but fir one night good. Parts of the room upgraded, bed was very comfortable, breakfast eggs sausage bisquits coffee juice waffles pastry...would recommend

    3
    « Just Okay »

    Booked because of great reviews. Check in service was nothing great! No elevator for our 2nd floor room. 2nd Floor smells like smoke & curry. Room was super dusty. Wrote "Clean Me" on bedside table. Tub doesn't drain. Gross matt in bottom of tub. I'm hoping breakfast will be as good as the reviews because the room certainly isn't! Locos for dinner was awesome. Walked there & back. Very safe place to stay!

    5
    « Very happy »

    I was very happy with the service at this hotel and the cleanliness of the room. The beds were very comfortable and the pillows were perfect. The free breakfast is over and above what I thought it would be. The service of the waitress was excellent. I would highly recommend this hotel, it was my fist stay there but I will be going back.

    5
    « Great Hotel »

    They are definitely the best, Great staff, especially Benita, she goes out of her way to make sure everyone has a happy stay. While being on the road for business, it's important to feel comfortable and they're top notch when it comes to that very clean including the lining only complaint that I have, is when my stay comes to and end.

    4
    « fun »

    great place for friends to gather for all abb related...great bar and excellent bartender. reasonable rates. the lounge there also has very good entertainment. I have stayed there 3 times for 5 days each time. will do so again

  • 5
    « Great hotel at a great price!! »

    Very clean. Breakfast staff very helpful and attentive!!!!! Is super close to I75. 10 minutes from the convention center I was attending. Overall the hotel has great service and very clean!!! I stayed 2 nights with friends. We're all very please

    3
    « No Knock policy »

    The first thing I do when I get in my room is lock and latch my door. Soon after I entered my room someone tried to enter with the master key. Thanks goodness the latch was on. Then they went to the room next door and tried to enter through the adjoining door, but I'd lock that one when I entered the room as well. I called the front desk and told them and they said they were doing some work on the room next door. That was no reason for them to try and enter my room without knocking.

    3
    « Good location »

    The hotel is in a good location. Not far to go to some good restaurants. Front desk was very friendly. Our room was good. Although it smelled a little of chlorine although the pool was outside. Not sure why our room smelled? The room was updated. Over all it was a nice room.

    3
    « Nice hotel but a few issues »

    Customer was ok we were greeted with a hello but no smile. The hall way was hot. My room was ok , but I don't know where the mosquitos was coming from. Need to find out where the mosquitos were coming from. Bug Light

    4
    « A nice motel in a good location »

    This BW is located just outside the downtown area of Macon. Very easy to reach off I 75. Clean, nice rooms and for a decent price. Typical BW breakfast. We will stay here again when visiting Macon on our way south to Florida

    5
    « Great place to stay »

    I stay at Best Western Hotels whenever possible when traveling and vacationing. Best Western offers the amenities I like and I have yet to find one that was not well kept and maintained. I have never encountered an employee who was not very friendly, courteous and willing to make the stay the best. Thank you Best Western.

    5
    « Southern Comfort »

    Best place to stay in Macon. Complimentary hot breakfast, powerful hot showers, and southern hospitality galore. Vicki welcomed everyone to breakfast and assisted when needed. She is a gem. I would recommend this Best Western to anyone needing a home away from home in Macon.

    5
    « Great Accommodations »

    This Best Western has everything one would want. A bar/lounge with live music and karaoke. Food establishments nearby. A great pool and a nice gym. I totally enjoyed my stay and would stay again on my next trip down.

    4
    « Conformation of room doesn't nean you're going to get it »

    I reserved a non smoking king bed room for one night. On my arrival, I got a room with twin queen beds in it. Why go thru with reserving a particular room when you don't get it when you check in. Too tired to change rooms, just went to bed. May think twice about BW next trip...

    5
    « friendly »

    this is our go to place whenever we are traveling from Ohio to Florida. We wouldn't stay anywhere else. The staff is friendly and always remembers us. The rooms are beautiful and the breakfast is a full breakfast with eggs, bacon, sausage, sausage gravy, waffles etc. It is right off I-75 and has restaurants right near by.

  • 3
    « A decent place to stay »

    comfortable beds quiet and convenient a very good room for the price. I would definitely stay here again. We were in town to get together with friends and make music at a club downtown so we didn't spend any time using any of the hotel amenities so i can't speak to that aspect.

    5
    « Pleasure trip »

    Exelant Accomodation and Localtion GOOD sERVICE Good rates Pleasant staff neat clean rooms updated lobbey good brekfast easy on a nd offf the highway good restauants within walking distancee to the hotellsafe secure location n d

    4
    « breakfast was wonderful... real food, and such sweet and professional help (VICKI) with getting us fed! :)THANKS »

    Process for check in and out was smooth, and we needed to get out early since we had appt (with Mercer college.) Nothing super over the top, but clean and working HV/AC, lamps, frig, etc. Highlight was breakfast- substantial real food, clean, with very friendly and professional staff to help get us fed. THANKS

    5
    « Clean and Convient »

    I read some of the nasty comments about this location, luckily I did not believe them. This facility was clean and hospitable. The staff was very friendly and helpful. We will certainly return on our next trip.

    2
    « Bad odor »

    The beds were fairly new and they were comfortable, if it wasn't for that we would have been extremely unsatisfied. There was a bad odor as soon as you walked into the lobby and in the room as well. It smelled like stale smoke and something else that we didn't recognize. The lobby and hallways need new paint and carpet. Also there is a bar attached to the hotel but it isn't owned by the hotel, it was a typical "dive" bar and kind of seedy looking. We were disappointed in that because we were under the impression that the hotel had a restaurant and lounge and we were looking forward to staying in for dinner and drinks after a long day of travel. This property needs a complete makeover and they would be smart to buy the bar and turn it into a restaurant and lounge.

    4
    « Great value; wonderful breakfast »

    We stayed in Macon in order to attend a ceremony at Warner Robins AFB. It was a perfect choice for that purpose. The greatest strength of this hotel was the breakfast hostess, Vicki. I've stayed at plenty of hotels that offered free breakfast, but never one that had such an attentive hostess. It was as if Vicki made it her personal responsibility to see that we were well satisfied. I chose this hotel because it was dog friendly. However, I was a bit disappointed when my furry friend was, according to the person at the front desk, unable to walk through the lobby (leashed) with me.

    2
    « One night stay »

    This was a good place to stay for the night. The room and bed were very nice as well. I really would not recommend this hotel for a long visit. When I first arrived at the desk, the person behind the counter wasn't talking business friendly to another guest. This was a non-smoking facility but when I arrived all I smelled was smoke. The breakfast wasn't all that good.

    5
    « Awesome breakfast »

    The food was awesome and the room was awesome. Vicki did a fantastic job keeping breakfast stocked. They had eggs, sausage, biscuits, waffles, gravy, fruit, yogurt, cereal, oatmeal, and pastries, drinks they had orange juice, apple juice, milk, water and the all important coffee. I loved it all was great.

    3
    « Filled a need, while a little too "exciting" »

    Stopped here for an overnight on my way down to Florida. Check in went smoothly, and while the lobby did have a slightly odd smell, my room was fine. I travel with my small dog, so there is an additional fee for this hotel, as with all Best Westerns. Left the building to go get some food, and saw multiple police cars in front of the building. After returning, I stopped up front to inquire what the issue was, and found out that apparently the lobby had been robbed. It was blocked off with crime scene tape. I had heard nothing in my room (all the way in the back) and had no issues with my stay, but as a solo female traveler, it might make me pass by next time, and attempt to get to the next town South (as multiple friends of mine state that the bypass hotels often have crime issues). I will say that the staff was nice, and good at their job. Breakfast was insanely busy, and therefore I ate standing, but the lady working that area apologized profusely that there were no more chairs. Room came with free wifi (after getting passcode from the desk).

    4
    « Very convenient »

    The room was clean & convenient for an over night business trip with a microwave & mini fridge. The Free Breakfast was really good too & enough choices to pick from. It was a little disappointing not being able to get a late check out but Will for sure stay there again on my next business trip or passing through.

  • 5
    « Great stay »

    This is a great place to stop when you are leaving the north to head for the south... they are really nice and appreciate the hospitality that the workers go out of the way to give you. Great Southern welcome for those travelling

    1
    « Asked For NonSmoking Room »

    Booked nonsmoking hotel room online. Arrived in hotel to strong smell of smoke. Even worse, arrived in non-smoking room to strong odor of smoke, two ashtrays, and smoking burn holes in bed linens. Called front desk and they swore this was a nonsmoking room. It is clearly a smoking room. They don't have another room to move us too so we are having to look for another hotel in the middle of the night as my asthma is now flaring. Very displeased.

    4
    « Spring break..first stop south »

    We wanted to get south of Atlanta before stopping for the night. After construction that slowed us down and stopping at 2 hotels that had no rooms, I called ahead to this one. Although it was a 2 star, reviews were good, so took a chance. Checked in at 3:30 am to a friendly desk clerk, Bill. Room was clean and spacious. Beds comfy with extra pillows. Noise level was non existing so insulation was great. Breakfast I got there to late to see it all but honey buns, juice coffee and cereal, which was fine for us. (Open until 9:30; but we slept in since we got in so late). Staff was very friendly from the maids to the checkout clerk. Rate was $72 for spring break AAA discount. Very nice hotel for the money. I would definitely stay here again.

    5
    « Great Stay »

    Was in town for a meeting and researched where I would stay. Settled on the Best Western. This is a clean, well staffed, and well lit property. The breakfast is great and the lady working there is wonderful and makes you feel at home. The check in and out was easy and I enjoyed talking with both of the staff. If you are there on a Tuesday and enjoy live music, an added bonus is the open mic jam that is at the bar in the front adjacent to the hotel. Amazing local talent that highlights the best of the Macon area.

    4
    « Good stay, but hate that shower! »

    We stayed here two nights while visiting family. The room was reasonably large, and had enough furniture. The staff was very friendly. We did have one issue with the plumbing--the shower is placed much too high, and can't be moved very much. We had lots of water on the floor, and wasted a lot of towels cleaning up the mess the shower made. The breakfast room is large, but the choices were a little limited. When we visit our family members again, I would return.

    4
    « Great half way point if you're headed to Florida! »

    We booked through the Best western reservation line at 10 pm the night of our stay. We were tired and just needed a place to crash on our way to Florida. We were able to book a room with a veterans discount. This old hotel has been completely remodeled and for the price is an excellent stay. Rooms were comfortable and clean. Great free breakfast. For the price I would have expected much less cleanliness and amenities. ??????. Thanks Best Western!

    4
    « hotel survey »

    excellent hotel, plenty of restaurants and gas station nearby. Awkward access to 75 Southbound. Well posted and construction finished in the area. Look forward as we will be staying there on way back home.

    5
    « An Excellent Hotel »

    I really enjoyed staying at this hotel on our drive back from Florida. It was easy to access from the highway but it was set back from the road so the rooms were very quiet. The hotel had a really nice courtyard with a pool and a very attractive and spacious breakfast room. Vicki kept the room clean and she was very friendly. One thing to note: there is no elevator so ask for a ground floor room if you have a problem with carrying luggage upstairs.

    4
    « Great breakfast, friendly staff »

    The breakfast area was roomy, very clean and bright, and the food offerings were the best I've encountered at a hotel in recent years. Staff members were all very friendly and kind. I enjoyed meeting them. Our room was quite comfortable. The price was good...I recommend this hotel!

    3
    « Quick overnight »

    If someone else hadn't been paying for the room, I would not have given this place a chance!! When you walk in the lobby, it's nothing but stake cigarette smoke!! They have a bar attached & people smoke outside. The corridors are stale smoke smell too. I am highly allergic to smoke & was very worried!!! The room, however, was clean & just fine for one night. I'll update on breakfast in the morning.

  • 5
    « A good place to stay »

    Best breakfast in Georgia and a great place to stay. Good dinner food just down the road and easy get on and off on I75. The bed was very comfortable and the eating area was the biggest I have ever seen at a hotel. They had tables and booths and not all crowded. Checking in and out was a breeze.

    4
    « Very nice hotel »

    It was a very nice room. Clean. Staff was very friendly. Excellent breakfast with real eggs and home made biscuits. Vicki was friendly and helpful. Would stay here again if in the area! Has a nice lounge as well

    3
    « You won't find better for this price! »

    I had stayed at the Best Western Riverside Inn before, but it had been a year and several hotels ago. I had forgotten how well an older property can be presented with a large helping of maintenance, cleanliness, and warmth from the staff. From the moment I chcked in (the lady at the desk noticed I had cut my finger and insisted on going to find me a Band Aid), to the time I checked out, everyone was asking how things were. And the best part, the asking seemed like genuine concern, not rehearsed. The room seemed to be in good shape, everything worked properly and felt clean. The breakfast was normal hotel buffet fare, but it too was served up with a dose of Southern Hospitality. In short, this is not a Five Star property and doesn't pretend to be, but if you are looking for top of the line in this price category, look no further

    5
    « Best Place to Stop »

    WE have been driving to FL from MI for over 10 years. WE stop @ this Best Western every time. WE are very tired when we arrive. At check-in we are greeted by a friendly smile and warm welcome. Some of the staff remember us . The rooms are very clean, I am a germ nut. don't like germs. NO smell of smoke or PETS. But best of all they have a great breakfast FREE . Everything you need. And the lady Vicki is the greatest. She knows us, always has the food hot and ready. If you need something special she will go out of her way to get it for you. Vicki keeps it very clean. Best Western is lucky to have her. She does a great job!!!!! Thanks VICKI

    5
    « Very good at this price »

    We paid $78 including taxes and will plan to stay again en route to Florida. The young woman at check in was welcoming and helpful. The room was very clean. The beds were comfortable and provided a variety of nice pillows. The breakfast included sausage, gravy and eggs served by a very helpful and pleasant woman. The room offered free wifi and frig plus enough room to accommodate bikes. The heater worked well but didn't offer thermostat numbers so it was hard to regulate heat. The towels were scratchy and what you'd expect at a budget hotel.

    5
    « Great place to stay »

    Clean and comfortable room but the best thing about this hotel is the friendly and helpful staff. They went out of their way to accommodate my requests. I needed to leave my car here for a couple of days and they were very nice about allowing me to park there while I went with a friend for a few days.

    3
    « Nice stay in Macon »

    After a bumpy start (given a queen room despite a king reservation - corrected with no problem! and a couple minor things) we enjoyed our one night's stay. The room was clean and very quiet. Despite good intentions, we didn't use the fitness center, but it was very adequately outfitted. Breakfast was very good. As other travelers have mentioned, Vicki was on duty, and did a great job making sure her guests were well fed and taken care of. Would stay again. Nice property.

    4
    « Nice Hotel with Very Good Value »

    My son and I stayed here for one night. We made reservations in advance. The hotel is convenient to Interstate 75. It has an outdoor pool and exercise room. The breakfast area is one of the largest I've seen of its type, being a free breakfast style. It was good and had nice variety of food. I'd stay here again.

    4
    « Good price -- older motel »

    Convenient location to interstate on a frontage road. Hotel had a great rate and the rooms were large and clean. Didn't use any facilities other than breakfast offered. No problems with anything and we just stayed overnight.

    3
    « Beware »

    Confirmation does NOT quote actual or additional charges. Deceptive, misleading wording. Customer support has not acknowledged complaint, still waiting after 5 days. Requesting a refund of additional/hidden charges.

  • 4
    « Really and truly a cold rainy night »

    We were driving down I-75 to take I-16 to Savannah. It was raining hard and it was a cold rain. We saw the Best Western off the freeway and decided to stop and give it a try. Value for the cost was very good. Our room had been updated. Nice beds and linens. New carpets and furniture. Free internet and a free hot breakfast. Bathroom was clean. Newer tiles and countertops. I was impressed especially for what we got versus the cost of a nights stay.

    3
    « Good for price »

    We booked hotel half hour before arriving. They didn't have it in computer, but she just wrote down info from my email confirmation and it wasn't a problem. The flat screen LG TV llooked newer but channels were grainy. Many stations didn't work because the hotel/TV isn't set to accept digital channels, only analog. Get with the times BW and add digital channel support. :)

    5
    « Grear Hotel »

    Very Clean. Great Employees. Really enjyed my stay and I am a very "finicky" Road Warrior with many thousands of miles under my belt and dozens of motel stsys. You won't go wrong staying at this Best Western.

    5
    « Excellent price and clean room »

    Stayed here for one night while in Macon and we were well pleased with the price for a clean room. Stayed on second floor and heard no noise from anywhere and everything was so clean. Had a good view to the pool but it was covered for the winter. The staff was very well informed and very nice. The breakfast was very good and hot. We were there on a Saturday night and there was a live band that played in the lounge that we enjoyed very much. When in Macon I will not hesitate to stay here again and would recommend this hotel to anyone.

    4
    « Great nights sleep »

    This is my stop over place while traveling from TN to home. I always try to het the same room as it is near an exit and extremely quiet. The staff is always very accommodating . I've never eaten here as I leave before breakfast starts. My only complaint is that the foyer where the front desk is smells like a dirty ashtray. As I'm very allergic to cigarette smoke I try to get out of there as soon as possible.

    4
    « Almost a 5 Star Hotel »

    Large, spacious hotel. Room decor was very nice, the bed very comfortable. Front desk staff was very friendly and helpful. Very good breakfast, with plenty of options. Only reason for not giving this hotel 5 stars was the way I was treated by the manager when I attempted to do some laundry. After inserting the correct amount of money for the washer, it would not work, front desk called the manager, who checked on the machine. He asked me how many quarters I had put in, I told him 7, he looked at me and said you didn`t put any money in, did you. I was stunned at his comment. The other issue was the smell of curry coming down the hallways from the managers suite.

    5
    « good value »

    We stayed one night on the way south. Easy access from I75. The check-in was quick and easy. Good bed, Good shower, Good internet. Good breakfast with hot eggs, biscuits, sausage and gravy. Good price.

    5
    « Breakfast Bar »

    This was the most well organized, delectable motel breakfast we have ever had the privilege to eat. Vicky was a gracious hostess and asked often if we needed anything. She kept everything extra clean, always cleaning tables and breakfast bar area. This was our first visit to BW, Macon, GA but will definitely not be our last. We have an opportunity to attend an annual event in Macon and will choose BW as our hotel of choice.

    5
    « Excellent hotel »

    Clean, very attractive and comfortable. Very good breakfast, convenient location, staff was the best. Some noise from neighboring shower. Spotless room and comfortable bed. No issues. Will definitely look forward to seeing this place again when traveling through GA.

    4
    « Travelling with a dog »

    Beds were comfy, room was clean, and breakfast and the staff overseeing breakfast were very pleasant and helpful. All those travellers with dogs were put at the back of the hotel. No grass to walk the dog close by, so just have to use the parking lot. Hotel is close to lots of restaurants. Breakfast was good with scrambled eggs, bacon, biscuits and sausage gravy, waffles, yogurt, fresh fruit. Staff were in the room and went around asking everyone if they had everything they needed.

  • 3
    « Ok for short stay, older hotel and it shows »

    We stayed here during a drive to Florida. This hotel was a classic case of you get what you pay for. Older hotel that shows and smells it's wear and tear. The tv was so fuzzy that we could barely see any channels. Rooms are very small with not much room to move around. There is a breakfast room but if you are in a back building you have to walk outside to get to it. However, there were quite a few options for breakfast including waffles. The room was also quite large with plenty of seating. All the employees we interacted with were very nice.

    5
    « Pleasantly Surprised »

    ????????Two thumbs up on Best Western at Riverside. You won't find a cleaner hotel. Building is older, but updated and kept in immaculate condition. Bed was very comfortable. All nice furniture and great breakfast area. Everyone who works here was very polite. The breakfast area was spotless, and the food very good with plenty to choose from. Lady attending the breakfast area was as pleasant as can be and very helpful. We stayed on 2nd floor, close to the front. I am not sure what traffic noise others complained about as we were close to I-75 and heard nothing. The parking lot is very well lit, which is a huge plus for us! The only thing that would not get five stars is the size of the bathroom. It was a little cramped, but definitely not a deal breaker. We would not hesitate to stay here again. Not over-priced. Excellent deal...Thank you from two Northern Indiana travelers!

    2
    « Not for families »

    The hotel property is connected to a lounge with a bar atmosphere. The entrance to the lobby and the entrance to the lounge are about 20 feet apart. We could not cancel our reservation and the first room we looked at had a bad smell. The staff did give us another room in the back of the property which was away from the lobby area and bar. I would not stay here again if I went to Macon, Georgia. There are many nicer choices two miles up the road.

    5
    « Good Travel Stop »

    Stayed one night on way from Chicago to Ft. Myers. Liked it so much that we stayed again on our way home. Nice clean updated rooms. Pool looks nice although it was closed for the season. Nice hot breakfast with bacon! Also maybe it iwas just because we were in the south but both times they had the best biscuits and gravy we ever had.

    3
    « Good place to sleep »

    I stayed overnight on business. The room was clean and I had no issue with the condition. The tv reception was awful. The only channel I was able to watch was HBO and I had already seen the movie. Good place to stay if you need a place to sleep and then move on.

    5
    « Great Stay, Great Breakfast! »

    Our family visit was very affordable, warm, peaceful, and cozy! The hotel has a pleasant scent time you walk in. The front desk clerk Benita was very helpful, professional, and inviting. I told her exactly what I needed regarding my stay and she made sure my family and I had it. A part of what I needed was some good, quality, and hot breakfast..... It was the Dining/Breakfast attendant Vicki that made sure everything was fresh and that she was available for anything. She even ask if we wanted fresher biscuits! And we enjoyed the breakfast, great to eat watching a big screen TV in a clean dining area! Try the place for yourself!

    5
    « Best place to stay in Macon »

    I cannot say enough about this motel. The property is in great order everything is clean and well functioning. The staff are all well trained to help when needed. The location is convenient to downtown and shopping. Very quiet, clean and well run property! Keep up the good work

    5
    « David »

    Our stay was very nice. The hotel is older but very nicely remodeled. The room was quiet and very clean. The staff was very polite and helpful and seemed to take a lot of pride in their hotel. We would recommend this hotel as a great value in today's economy.

    4
    « One night stay »

    The motel was selected on the basis it was Best Western. Our experiences have been wonderful. This motel was exception with the exception of the odor of our room. It was musty and covered with an air freshener. Both of our beds were very uncomfortable. We felt like we were sleeping on plywood covered by a thin mattress. The mote has a beautiful lobby, beyond anything we have seen at a BW. I wish the rest of the motel was as nice.

    5
    « Great place to stay in Macon »

    A surprisingly nice stay. Full breakfast. Very friendly staff. An older but more grand lobby and breakfast room than expected. Queen beds, very comfortable. Overall, great value for the money. We'd stay there again.

  • 5
    « My stay at Best Western Riverside Inn »

    I stayed a night at Riverside previously and have never had any issues. Since I don't look at a lot of TV one of the employees recommended two really good shows and she was right about that. Everyone went out of their way to make sure I had a pleasant experience and I would recommend this motel without reservation.

    3
    « Just Fine for One Night »

    This Best Western is adequate for a one night stay. It appears to be an older hotel that once allowed smoking in their public ares. Hallways, public unisex restroom and breakfast area had just a hint of cigarette smell. The rooms was small, but nice. We had a queen size bed with a pillow top on it. For some reason my side of the bed caused me to roll to the middle of the mattress. But with that being said the mattress was comfortable. Bathroom was small, but adequate. The breakfast was typical of Best Western. Don't be fooled when you walk in and only see the drink and waffle station. Continue on and then look to your left and right and you will see the other two statins. Both of the front desk clerks were very friendly. The one in the evening was very warm and welcoming and the one in the morning seemed to beam with happiness. The price was extremely reasonable for a one night stay.

    5
    « rewards »

    I stayed at this hotel w/two rooms . I was not told about the rewards program and therefor did not get credit for that stay, It would have been of value for me to receive credit for the two rooms I paid for at that time.

    5
    « Great Stay »

    This motel is a very nice place to stay. It is very clean and smelled great and I had a smoking room. The only set back there is no elevator and with a bad back lugging your luggage up those stairs is not a good thing. People that smoke need a 1st floor room instead of on top floor. The people that drink is not referred to the top floor. Overall a great place to stay,

    4
    « Closed to Medical Center Central Ga »

    Gave it 4 stars for VALUE & CLEANLINESS. 2.7 miles from MCCG hospital. I was in town for medical test. Perfect place to stay. Very clean well kept older motel. Good free breakfast with typical continental items on the Bar. Comfortable bed. Air conditioner was a little noisy but made for perfect white noise. Very friendly staff. All for total of $ 76.81.

    5
    « Definitely a 10 »

    Everyone was great, very friendly and willing to help. Especially Vickie, the lady who works in the kitchen area. The check in staff is always very helpful at check in. The rooms were very neat. The general appearance of the motel is superb. Especially the lobby, as it is very appealing and nice.

    5
    « Clean Comfortable room »

    We stayed at this hotel twice within a week. On both occasions, staff were exceptional at both check in and check out. The room was clean, the beds were comfortable and the hotel was quiet. The free internet worked perfectly. Breakfast was good, better than many more expensive hotels. All in all, this is a good value for the price.

    4
    « Good value. »

    The BW has a great double height entrance with a grand piano, fireplace, sweeping staircase, and welcoming staff. It's a little disappointing that the upstairs corridors feel so dark with low concrete ceilings. The room was OK, bed was comfortable, fridge, microwave and coffee maker all in good working order. A small window overlooked the courtyard pool. The breakfast was good, some cooked options, bacon, eggs, waffles as well as pastries and cereal. Also, there was an incident on I95 the morning I was there and the staff in the breakfast room was warning travellers heading north toward Atlanta of the delays. Only 5 mins drive from the centre of Macon, seconds from I95 and very reasonably priced. If you are travelling through Georgia, this a good overnight stop, but not sure I would be happy to stay longer.

    2
    « Cheap price, get what you pay for.... »

    Stayed here many times, some work has been done to improve the hotel, but not enough. The price is the only reason to stay here. It is a smoking hotel, we have expressed our concerns in our reviews. This hotel doesn't care to make the change. So, we will be taking our money elsewhere. The LQ is just down the road. I rate this hotel between average and poor.

    5
    « very clean beautiful building »

    very clean beautiful building wonderful breakfast beautiful stairway and grand piano in the lobby, staff very friendly and helpful very reasonable price easy to find and get to and vicki was a wonderful hostess at breakfast.

  • 4
    « Great stay! »

    Loved the breakfast and Vicki that manages the breakfast room is amazingly helpful and cheerful. She makes the free breakfast feel like fine dining ?? The beds are great and the room comfortable, but the shower in the bath shoots almost over your head and didn't drain well.

    4
    « Nice Hotel »

    I found this to be a nice hotel for the area, fair in price, and the full breakfast was a nice surprise. Right of the interstate makes for a good location. Friendly service. I would stay here again in the future.

    5
    « beautiful »

    This is a beautiful hotel. The lobby is so inviting with a grand piano and stairway. The staff is always friendly helpful. The rooms are clean and well decorated. They have microwaves and fridge in each room . great breakfast

    3
    « OK stay »

    The hotel is set up very nice with a pool in the middle of a big courtyard. Room was comfortable. Easy access to I75. The only problem we noticed were some bugs crawling around. People at the front desk were helpful and friendly.

    1
    « BEWARE BED BUGS !!! »

    GOT BITTEN BY BED BUGS at this hotel, We had a group of about 200 people and many were bitten. I had an allergic reaction to the bites that sent me to the emergency room. Manager did not care. Ruined my entire trip.

    5
    « Great Place to Stay »

    Best place to stay in the area..Excellent room.Breakfast room was very big and a nice place to enjoy your early morning full breakfast. Also had a great meal at S&S cafeteria right down the road. Would highly recommend

    3
    « Good stop if passing through. »

    The Facts: Shared a Double Double room (Room #135) with two kids and wife while visiting family. THE GOOD: The hotel is directly off Interstate 75. The hotel is close (driving distance to lots of restaurants) on Tom Hill Sr. BLVD. The room is clean with updated bedding, TV and furniture. Very reasonable pricing. THE BAD: Tv in the room seemed to have expanded cable with HBO (?), but many of the channels were so fuzzy as not to be watchable. Tiny bathroom and VERY tiny soap. There isnt a bedside table on each side of the bed in the double double room. I know, its a tiny pet peeve, but I wear glasses and like to keep a glass of water by the bed and dont want to put them on the floor by the bed. It's pretty dark around the hotel. I thought about going for a run, but it was pitch black. There is a bar/venue attached to the hotel that was playing on Saturday night. -- There were lots of people in the parking lot and milling around the front of the building that werent guests of the hotel. Desk agents: There was a male agent early Sunday morning who wasnt helpful, and sort of lied to me. I tried to go to the Fitness room around 6:30am. I couldnt enter with my keycard, so I went to the desk to ask when it opened. He told me it opened at 10am after checking his PC. I asked if he could open it for me, and he said no, because its next to a guest room. Im not sure why you would put the fitness center next to a guest room, but I accepted the explanation and literally ran in circles around the parking lot for 30 minutes. I then came in, had some juice and coffee in the breakfast room and checked the fitness room on my way back to shower. It was open! So he lied to me either because he didnt know or didnt want to leave the desk. Cleanliness of public areas: The lobby was clean. The hallways and courtyard seemed clean. The parking lot had some food trash early Sunday morning near the front where the bar is, but the rear areas by the rooms was cleaner. The restroom in the lobby that is across from the front desk was dirty Saturday night, I checked twice and Sunday morning at 7am. I dont know the cleaning schedule, but they need to check more often, especially as this is a restroom that the bar patrons were using also. Fitness room: Small room, with a universal machine, recline bike, treadmill and elliptical and TV.. The room was clean, but I think that was due to NOT being used. The bike and elliptical needed to be plugged in (there were cords), but werent and the cords didnt reach the outlet. Breakfast: The breakfast room is a bit small and crowded for the amount of business on Sunday morning. The room has a weird layout that made it difficult to get around and find a seat. Most tables were occupied by one person. I suggest they get a few smaller tables or chairs for people that just want coffee and a paper. The coffee was fine, the orange juice in the machine was watery, apple juice was fine. There were three (I think) cereals, and one was very stale, so it hadnt been changed in awhile. There was only one person working this busy morning, so I cant complain that fresh biscuits and such took a long time.The lady working seemed to be working as fast as she could.

    4
    « Large clean rooms! »

    I made the reservation online, but it did not go through and they did not know about it when we arrived. However, they honored the online price and the front desk clerk was very efficient. We were pleasantly surprised by the rooms, which had two very comfy queen beds in a room large enough to have a chair on the side. Breakfast was the usual Best Western Fare, but it was well stocked and good.

    4
    « Comfortable, Safe Hotel »

    The most important thing was I felt safe. We stayed here for one night while waiting to move into our new home in Macon. There are some pretty rough areas in and around the city but this hotel is in a nice area. Room and bathroom were clean and breakfast was decent. This was a great value for the price.

    3
    « Noisy at night »

    Room was fine - not fancy but good standard for the price. Nice gardens/pool area in the center. People still out there after pool was closed and some noise right up to midnight. There is a bar lounge at the front, next to Reception and there was a lot of drunken noise and singing at 1am. Not pleasant. Breakfast Room big and well set out with a good range.

  • 4
    « Nice Place »

    The stay was good but making reservations was a problem. The price on the internet was significantly less. why couldn't the clerk find my reservation when I called but found two cancellations when we arrived? Why were we charged so much more? It seems the clerk needs more training. The cleaning staff and the breakfast worker were most helpful.

 

Getting to the hotel ...

All directions
·From: Interstate 75. Take Exit 167, Pierce Avenue. Turn left on Riverside Drive and travel a quarter mile to the BEST WESTERN Riverside Inn.