BEST WESTERN Plus Hotell Savoy,  Lulea

3.5/5  - based on 120 guest reviews.
Storgatan 59, 972 31, Lulea, Sweden - See map
+46 92019500 +46 856629350

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 121 traveler reviews
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Welcome to the Best Western® Plus Hotell Savoy with the best location on Storgatan in the center of Lulea, has 76 rooms including 20 suites. The hotel is undergoing a complete refurbishment and will have a modern design touch with the latest installation techniques. The hotel will offer Luleas largest spa on approximately 500 square meters as well as cafes, bars and restaurants.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 121 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
38
Verygood
 
44
Medium
 
18
Poor
 
11
Horrible
 
10
Business Business 35
Couples Couples 33
Family Family 19
Friends getaway Friends getaway 15
Solo travel Solo travel 12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Hotell Savoy,Lulea
  • 3
    « Nice Hotel with some negative aspects »

    We booked this hotel for one night only and stayed in a Suite with Sauna. Overall the hotel is quite nice, very good first impressions. Staff at the reception were friendly and helpful. The location is perfect! ROOM: we didnt expect such a spacious room, but this was because we were upgraded and had actually booked a smaller room. The bathroom with private sauna and huge tub for two + walk in shower and two sinks was enormous and really great! We did wonder though: why does the sauna have a metal handle? The handle inside the sauna of course got REALLY hot as the Sauna heated up. Also the thermometer inside the Sauna could show a max. of 40°C ? (Weird, as you´d heat up the sauna at least like 80°C - so obviously they didnt put a sauna thermometer in) Also: You pay quite some money to stay in this suite, still the toilet had the cheapest toilet paper you can imagine (this brown one layer recycled one) and also the toiletseat was thin plastic. (Maybe this is some swedish thing, I noticed the same toilet seats almost everywhere) This is def. not what I´d expect of a Suite in this price category. The rest of the room was ok, the bed was nice and big. Lighting could be improved. We didnt find any nice soft lights that were more appropriate for a nice evening mood. Also: NO SLIPPERS? (I searched the whole room for slippers, but couldnt find any. I have never stayed in a 4*Hotel that didnt offer slippers - how are you supposed to enter the SPA? barefoot? (I couldnt find those slippers in the SPA either) SPA: I didnt use the SPA area, as we only stayed for one night and had a sauna in our room. I did go downstairs though to check it out. In general it looked nice and inviting. Sauna and Steamroom was heated even though I went in the morning. Downside: There was no seperate room for relaxation after Sauna. There were a few "day beds", but they were right next to the SPA Reception Desk and also next to the gym. Betwen the day beds and the gym was only a curtain and the gym had some rather bright light. I know i wouldnt have enjoyed laying there after sauna. BREAKFAST: Sad to say breakfast was somehow disappointing. Actually they did offer some nice quality food (great ham and cheese for sure!) but the overall experience was the reason we wouldnt stay here again. The Breakfast room didnt have any daylight and was lighted like a bar at night. (very dark). We didnt like this at all, it made us tired and a little depressed - not how you want to start your day. Also my husband had some issues with a waffle iron (that didnt work)..he really tried to find a staff that would fix the waffle iron, but it took him at least 5 minutes and asking 3 times, until someone felt responsible. :( Overall: A Hotel, that looks mostly quite nice, but misses some things if you look a little closer. If you dont mind having breakfast in a dark room you might enjoy your stay. :)

    4
    « Nice hotel in city center »

    Modern hotel in the center of Luleå. Nice room with very good beds and two armchairs instead of the normal one chair. Good restaurant with very good food and excellent service. Our waiter, Philip, even took time to tell us how some of the food was cooked. We can definitely recommend the potato roll with chèvre and lamb. The breakfast was also very good. The only complain we had was that the coffee machine in the room didn't work.

    5
    « Pleasant hotel in city center »

    This new hotel was very nice, because it had a jazz image and when the weather is good you may sit outside and watch the walking street. The food and restaurant was nice and relaxing. The rom very clean and modern.

    4
    « Modern »

    Nice new and modern, room was OK and had what you needed, check in went fine and swift, good location in center Luleå, Breakfast could be better a bit simple. Some noise during weekend but not that much.

    5
    « 1 night @ savoy lulea »

    Spent one night there, the hotel seemed to be pretty new and the staff was kind. They had a really good wellness area, very good breakfast and a small coffee machine on the room. Try to park your car in the smaller streets nearby instead of the (probably more expensive) hotel parking garage.

    4
    « Nice surprise »

    We stay on Lulea once a month and wanted to try this place but was nervous because it's a Best Western. Big surprise on how great this and will be our go to hotel from here on out. Pros: newly remodeled and done right, comfy beds, sauna and steam room open 7am till 10pm (most places are open 3pm till 10pm), quiet and I'm a light sleeper, great shower, accomidating and friendly staff, not stingy with towels and super clean Cons more like not super cool but for the price it's more than ok ; ) Parking can be tough and they offer at 139 krowns a night, two twins pushed together in least expensive room, jacuzzi was like warm bath water, toilet paper was cheap. It is the go to disco during the weekends so people every where if you check in late night. Lol it's a great property and I promise you won't be disappointed.

    5
    « Central and clean »

    Nice and quiet room. Clean and fresh. Very big and spacious breakfastresturant with a good variety of food. The hotel is in the middle of the central town, close to shopping, train / bus, and restaurants. Very good value for the money. That's why I rate it so high.

    5
    « Love it here!! »

    The Best Western Hotell Savoy is a wonderful Hotel, so relaxing, so comfortable and indeed peaceful, I must say indeed. The rooms here are just so comfortable and just so nice to rest in at, the beds are so soft and wonderful to lie in, and the staff working here are all indeed very friendly as well.

    4
    « Stylish Hotel in great location »

    I was fortunate enough to stay in the lovely town of Lulea on Business for 2 nights. I was very pleased with my choice of Hotel, the décor and facilities at the the Savoy were excellent and the hotel and room were spotlessly clean. My room was well furnished with Large flat screen TV, Fridge (Ideal for cooling craft beers from the shop next door!) and bathroom with heated floor and walk-in shower. The Breakfast was, I guess, Traditional Swedish and not particularly to my taste but it was OK. I dined one night at the hotel and the food was excellent, with the a good atmosphere in the Jazz themed resteraunt. The bar was well stocked with a great selection of local beers. Downstairs there is a complete Spa Facility including 2 Jacuzzi baths, steam room and sauna and, I would guess, lots of treatment rooms for the ladies. I even managed to find time to partake in a dog sled rid through the forest courtesy of Keijo Nikumaa ....well worth the money if you have an afternoon free!

    4
    « Central and warm. »

    Central to the town and 15mins drive from the airport. Warm and quiet rooms although the maid had got distracted and not finished cleaning the bathroom judging by the bin, toilet brush and wet towel left on the side. Staff were friendly and good. Good size gym and spa in the basement. The restaurant served tasty food for supper and breakfast. Not too bad on the whole. Mini bar/ basket was a novel idea.

  • 4
    « Great base for exploring »

    We stayed at the Savoy for five nights during a visit to the north of Sweden. It was a good base - right in the middle of town and close to shops and restaurants and a short walk to the harbour. The restaurant produced great food (we ate breakfast and dinner at the hotel most days) and the staff were very friendly. The rooms were fine - not huge, but given we were out all day everyday it didn't really matter. There was free wifi. There was a also a gym, spa, sauna and steamroll. Something to be aware of - on weekends the restaurant turns into a fairly popular bar/nightclub. I'd stay at the Savoy again.

    2
    « Trying to do both completely misses it. »

    Friendly and competent staff all over. Housekeeping had some small issues every day until sorted by housekeeping manager. Housekeeping does not seem particulary well trained. The breakfast staff had made some not so hygienic choices on how to arrange food on the buffet, and there were some not so fresh items on there too. Also refridgerated items were not treated correctly. But the single biggest mistake is that on fridays and saturdays this hotel makes a night club in the restaurant (on level 2), we got a room on the top floor (level 6) and on friday and saturday we tried to sleep past midnight to the bass sound from the night club. I cannot in any way see the rationale of trying to combine these two completely opposite types of business in one place. This is a pretty damn nice place, and not cheap too. This would have been a 5 star rating had it not been for the night club and breakfast buffet. Stayed a full week in January.

    3
    « Nice but noisy »

    We were in Lulea as part of a tour group hunting the aurora, this hotel was part of the package and we stayed here 5 nights. Our room was a good size, clean, well styled, warm and comfortable. We had two single beds pushed together and the mattresses always seemed to move apart a little which was a little annoying. Staff were friendly and the food we were given each night as part of our package was nice. Breakfast offered a huge choice and was plentiful. The downsides of this hotel were the rooms were often not serviced until late in the day. Once, they arrived after 5pm which was not long after we had got back to the hotel after being out all day - we wanted to relax and get ready for dinner not to vacate our room for cleaners so on two occasions we turned them away. The biggest downside was this hotel doubles as a nightclub so on New Year's Eve and on the Saturday night of our stay we were kept awake with the bass of the music thudding into our room until 3am making it hard to sleep. We were on the second floor so the music could be clearly heard, maybe floors further up don't have this problem.... Although I mostly enjoyed my stay here I'm not sure I would stay again - well definitely not a Saturday night anyway.

    5
    « Nice SPA »

    A very nice welcome from the personel in the reception and in the morning a very good breakfast with a lot of choices (We didn't need lunch ;)) On top of all there was a very nice SPA in the basement with the fantastic "bucket" shower thing with ice cold water and of course a sauna.

    1
    « Worst Hotel Ever »

    I would not tell anyone to stay here. Staff did not know what they were doing. Could not even help us find our rooms. Me and my girlfriend wanted to book a romantic night but we were very unhappy with our stay. Rooms were dirty and smelled bad. Thought Sweden had better standard. Would rather have sleept in a dorm with 25 snoring, smelling people.

    4
    « Luxury hotel! »

    Very nice staff. Luxurious standard-plus rooms. Very good restaurant and bar. In the cellar a free small spa department, with gym, bubble-pools and saunas. You can order various treatments there, too.

    5
    « super friendly staff »

    Came on a backpacker trip but still was welcomed extremely nicely. Their spa is a super brilliant treat and very good value for money. David and the other staff members always welcome you with a smile and give the best ideas of what to see and do in this beautiful town. wifi is free, food is great, location perfect.

    4
    « Very nice hotel »

    Very nice hotel located in the center of Lulea. Reasonably sized rooms, clean and very nice furnished. Large breakfast buffet with a very nice selection. Dinner also. Free Wi-Fi. The only disappointment was that in rooms there was no an electric kettle and there was no coffee or tea. Next to the hotel there is a supermarket and across the street there pharmacy.

    5
    « Good location and helpful staff »

    We stayed here in February 2015 and had a fantastic time. The breakfast buffet is plentiful with a nice selection of cold and hot dishes, the brunch buffet is equally good and deserves to be tried out. Brunch is served weekends so stay in bed, take it easy and go for brunch. During our stay we got good help from the staff with room service, access to spa area etc. The spa area is newly built smaller with a relax area, two bubble baths and two different saunas. A really good place to spend a few hours. I really recommend this hotel to anyone staying a couple of nights in Luleå.

 

Getting to the hotel ...

All directions
·From: E4. Follow signs to Lulea C and the Best Western® Plus Hotell Savoy.