BEST WESTERN Hotel Beausejour,  Lourdes 

4.0/5  - based on 271 guest reviews.
16 Avenue De La Gare, 65100, Lourdes, France - See map
+33 5 62943818 +33 5 62949620

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Free high speed internet connection
    Free high speed internet connection
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TripAdvisor Traveler Rating
based on 271 traveler reviews
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This Lourdes hotel offers superior service in a breathtaking setting in the Hautes-Pyrenees region of France. The BEST WESTERN Beausejour is located in Lourdes, France surrounded by picturesque views of the Pyrenees Mountains. This Lourdes hotel is conveniently located near area attractions and religious sites including Grottes de Betharram, Pic du Midi and the Sanctuary of Our Lady Lourdes. Hotel guests will also appreciate the hotel's proximity to the village which offers a variety of shopping and dining options. Each well-appointed, newly decorated room at the tranquil BEST WESTERN Beausejour features dataports, cable satellite TV, hairdryer and bathrobe. Rooms with balconies overlooking the Pyrenees Mountains are available. Other hotel amenities include heated outdoor swimming pool, free private guest parking and gift shop. For added comfort and convenience, this Lourdes hotel offers on-site dining and lounge options. A friendly and knowledgeable staff is ready to ensure a comfortable and memorable stay while visiting the Pyrenees region of France. Make an online reservation today and save at the BEST WESTERN Beausejour. Enjoy your stay.

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Room 1

Guest reviews


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based on 271 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
105
Verygood
 
104
Medium
 
37
Poor
 
13
Horrible
 
12
Business Business 18
Couples Couples 119
Family Family 61
Friends getaway Friends getaway 22
Solo travel Solo travel 29
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Beausejour,Lourdes
  • 4
    « Excellent place to stay when in Lourdes »

    The location is great, the service excellent, the room very comfortable with a splendid view and extremely clean, which is quite appreciable. We cannot praise enough the management for taking so much care about his hotel as everything is top notch. Next time, obviously I will stay at the same spot.

    4
    « Travelling to Spain »

    Very pleasant hotel. Nice clean room with lovely views. Free parking. Short walk to religious sites. Lourdes is highly comercialised and this detracts from the spiritual essence of the location. Been there done that. The hotel is fine Lourdes and St Bernadette exploited to the hilt. Money changers in abundance.

    4
    « Another Excellent Stay »

    I normally stay at this facility when I travel to the Shrine at Lourdes. It has never disappointed me and I will continue to stay here though there are closer hotels to the Shrine at which I have also stayed. The rooms aren't overly large but comfortable and if you get a room facing the pool and mountains you will have a beautiful view, especially in the morning. The restaurant is excellent and you need go no further to find good dining at a reasonable price. It is located across the street from the train station so if you arrive by train it's a short walk to the hotel. I hope to stay here again.

    5
    « Holiday »

    Great hotel very helpful fantastic views from our room food in restaurant very reasonable.its located in the heart of Pyrenees we didn't realise that Lourdes was a city so much to do and see.the sanctuary was amazing

    5
    « Always a pleasure »

    I think this was my sixth stay at The Beausejour in Lourdes and it never disappoints! The hotel is located just away from the hustle and bustle of the centre, giving one a place of calm to return to. It is quiet, friendly, with a tranquil and pretty garden which includes a lovely swimming pool. The rooms are quite compact, but have everything you need and the garden facing rooms have a small balcony on which to sit and enjoy the breathtaking view of the mountains. The rooms and the entire hotel are immaculately clean, the staff are superb... professional, friendly, efficient and happy to help. Jolanda, who always manages my booking is just fabulous, as are the restaurant manager and the owner Pascale. This year there was a new member of staff Melany, who could not have been more helpful. The food is delicious, offering a comprehensive selection of locally sourced, fresh produce and for the past two years they have had a chef, whose food quite honestly rivals any chef here in London. His vegetables are quite simply sublime! I could not recommend a hotel more highly, its standards are always high, its location very convenient and it is astonishingly good value for money....try it!

    5
    « A fantastic hotel »

    This hotel is class. Of all of the hotels in Lourdes, I would stay here. It is beautiful. Jolander was wonderful and very helpful. It is so clean and well appointed. It has a beautiful pool and the rooms are great. It is a ten minute walk to the Shrine, but well worth it. It is a nice walk and you get to see the town. Also it is across the street from the train station. You have to take a cab to the airport and it is about 35 euros.

    3
    « Pilgrimage »

    The hotel is opposite the train station and 10 minute walk (down hill) to the Sanctuary, it is very clean and tidy but the rooms are very small. The staff are friendly enough but very rigid in their offerings. I wanted a bottle of water or any drink in a plastic cup/bottle to take around the pool as glass isn't allowed but they don't have any, I had to walk over the road to the train station to buy one and then a little later, just before 2pm I felt a little hungry but wasn't served food as it was too late - lunch finished at 2pm exactly, again I had to go over to the train station for a sandwich! Breakfast is ok, a little expensive for continental at Euros12 and the evening meal was nice but again a little expensive and I would have preferred something a little simpler after a long day out and about.

    3
    « Not on par with Best Western hotels in the USA »

    My wife and I stayed here for 5 nights, booked through Booking.com (a lot cheaper than booking through BestWestern.com). In our room there was a flier advertising that if you take the flier with you to dinner and you receive a complimentary aperitif along with a 3- course meal for €21. The regular price was €22.90. So we went down with the flier and got our complimentary aperitif, but the waiter kept the flier. I asked whether the meal would cost €21, as indicated on the flier. At first he denied the existence of this offer so I asked him to please bring me the flier. Then the manager said this was a 6-week old price, left in our room by mistake, and indicated that he couldn't honour it. My wife grew a bit agitated and said, "We're spending 5 nights in your hotel and you can't even give us the advertised €1.90 discount on a €22.90 dinner?" No, he could not, so we said, "Fine, in this case we're not eating dinner here. We'll pay for our aperitifs and leave, thank you." To his credit, he did waive the cost of the aperitifs. Sheesh, this would never happen in the USA. The French need to learn a thing or two about customer appreciation. Even without eating dinner here this experience has left a bad taste in my mouth. The room was very pleasant though and cleaned well every day.

    3
    « Best Of the Best »

    A Best Western with a traditional taste both in style and appearance. A small cosy hotel suitable for both business or pleasure with access to all amenities. Rooms a touch small but all with tiny balcony, mountain views, spotless and clean. Super fast free internet and ample on site parking, lots of leisure space in and outside, a well stocked small bar serving drinks on the terrace, pool and loungers. The breakfasts were very good and plentiful with fresh fruit but lacking good old fresh baguettes and hot croissants. This hotel is situated close to the centre and within walking distance to the tourist attractions and of course the 'miracle centre' if your into that hype!! Get up early and jog through the centre of town and watch the beggars get out of their cars, carrying their begging bowls and using mobile phones..... All this at 7am in prep for a real hard day at the office!! We loved this hotel!

    4
    « Fine apart from the rooms being a bit small »

    Nice place with friendly staff and a good ambiance. Secure parking included at no extra charge and a decent breakfast buffet. Our room was on the first floor and we found it a tad small but quite serviceable. There's no air conditioning so it would be uncomfortable on hot nights.

  • 3
    « At walking distance from points of interest »

    This is a medium class hotel, close to the cathedral and at walking distance from points of interest. Rooms are relatively small and the interior of the room is basic. Staff is very helpful and breakfast buffet is well organized.

    4
    « Awesome Hotel »

    I stayed here a couple weeks ago. The hotel is really nice. It has a nice restaurants and the food was great. The room was nice. The staff was helpful and friendly as well. It's close to all major tourist attractions and I was able to just walk and visit what I wanted to see. It has free parking as well which was deal breaker for me. I highly recommend it.

    4
    « Opposite the railway station »

    Very convenient if you have to catch an early morning train or if arrival is late. About a kilometer from Lourdes sanctuary, Which takes about 10 to 15 min to walk. Hotel staff very friendly and helpful. Room that we got was large and very clean, it was facing the main road but it did not disturb us.

    5
    « Excellent Service »

    Second trip to Lourdes and stayed at this Hotel. This Hotel offers excelent service when it comes to customers questions, food, cleanness and comfort. Stayed here for ten days and never had a problem. Very clean and comfortable. Would stay here again and recommend this Hotel. Management and Staff is excellent!! When I return to Lourdes, will definitely stay here again. Across the street is the Train Station and City Busses that will take you to the outside doors of Lourdes for only 1.20 euros each way.

    4
    « Quiet Position »

    We booked a superior room and we were very upset at how small the room was and the room smelled awful. When we queried the the room, we were told that it was a superior room and that standard rooms were less nice. We were shown a so called "Premier Room" which was what we would of expected for a superior room. It cost an extra 350 Euros for a week. We decided to take the "Superior Room" The new room had more space and a nice bathroom with corner bath. The wallpaper was not peeling off the wall like the first room we were offered, unfortunately it did not have such a good view as the first room. Breakfast was cold continental with the option to cook your own boiled eggs, many people took eggs expecting them to be cooked, great fun when they cracked then open and raw egg fell onto their plates. Evening meals were fairly good but only 5 options for the half board option which did not change at all. So a bit boring if you are staying for a week or longer. A half liter of house wine was 5.50 euros.There was an option of another 5 meals for a further supplement which did not look interesting so we never tried. The hotel was just opposite the station and very quiet. It was about a 1/4 of an hour downhill walk to the grotto. The hotel was very clean, sheets, towels and table cloths very crisp and white. We did not have a fridge in the room which would of been useful. The smell in the room was an air freshener but had in my view had an awful smell. If we stayed in Lourdes again we would consider this hotel again, the staff were really nice! Lovely quiet position!

    5
    « Perfect for Lourdes »

    We booked two rooms one double room and the other a triple. The double room was provided with two single beds put together with separate sheets which for two individuals would be OK but for a couple not ideal. The triple came with three separate single beds one being a rollaway. Rooms were small but that is typical of France so no complaints. The bathrooms were clean and well appointed which was great. Location was very good with the train station opposite. We hired a car from the airport but getting around on foot from the hotel is pretty easy and very convenient. Didn't deal too much with hotel staff as we knew where we were going but they seemed pretty good. Views from the hotel are very good too which is nice.

    4
    « Very well maintained hotel with very good location. »

    The hotel is very well maintained. The guest room and bathroom are very clean. The location of the hotel is strategic when travelling via train. The hotel is a walking distance to the sanctuary. I would recommend this hotel.

    4
    « We Would Definitely Stay Again! »

    Most accommodations in Lourdes, France are locally owned. While searching for a hotel to stay at, which my family and I are familiar with, I came across a Best Western brand. It is not a Best Western Plus brand and I was concerned. My husband and I are not very impressed with Best Western. We had stayed at Best Western Hotels in the United States and they were not satisfactory. Therefore, I read many reviews and perused numerous photos of Best Western Beausejour before making reservations. We chose it as it had a parking space. I set my expectations pretty low so as not to be disappointed. When we got there, I was pleasantly surprised. Everyone in the family liked our accommodations. Best Western Hotel Beausejour is 10 minutes walk from The Sanctuary of Our Lady of Lourdes, the attraction that brought us to Lourdes, France. It's a pretty good location for able-bodied folks like me and members of my family. Although, the seniors in the family would probably have appreciated more a hotel much closer to the Sanctuary. Another plus for the hotel is it is very near to the train station. It is literally across Gare de Lourdes. As my family drove to Lourdes, this was not a factor we considered. The one advantage we loved was it is right next door to restaurants. It also has a restaurant on location which serves delicious French food! Excitingly, the hotel offers a fabulous view of the Sanctuary and the Pyrenees mountains. To me, the location is perfect! I could blame it on jet lag, but while in Lourdes, I woke up at 3am Lourdes time and could not get back to sleep. But, it was because our room was a bit warm. The first night there, we thought the room did not have a thermostat because there was nothing that resembled a thermostat from our experience. The second night, we figured out where the thermostat was, but perhaps, we did not set it right. However, I slept better on the second night as I did not feel anyone moving about until about 0630am. The rooms are small by US standard. But we were in France, so the room size is what one would find in many hotels in Lourdes. There were three single beds in our Superior Family Room furnished with a desk and a chair, and a safe. I loved that there is a small veranda with an amazing view. The bathroom was comfortable enough for a person to move about. Plus, the wifi signal in our room was great! The family appreciates the service at Best Western Beausejour very much. We were welcomed without the French snobbery that one reads about. There was one personnel who spoke good English and he was very helpful. The hotel could use more English speaking personnel as they do get guests from all over the world. However, the language barrier did not take away from the excellent service we got from this hotel's people. The family appreciate their efforts in assisting us. We got a good value for what we paid for at this hotel. It is located within the city of Lourdes. The rooms were way more than we expected. Definitely much better than the Best Western that we had stayed at in the US. It would have been best if we had breakfast with our stay. It was off season when we were there, I would consider that a great value for the internet rate of €121.6 a night for a Superior Family Room. Our room was clean and our bathroom, equally so. I did not hear any family member complain about the cleanliness of our rooms. The restaurant, lounge, and garden look well cared for. The hallways' carpets looked regularly vacuumed. It looks like there are no violations in sanitation at Best Western Beausejour! If you happen to find yourself in Lourdes, France, you may want to consider staying at Best Western Hotel Beausejour. It is a good hotel to stay at. My family would definitely stay here again should we go back to Lourdes.

    5
    « Business and Tourism »

    Excellent hotel! It had everything on our "must" list - friendly, clean, hospitable, safe and free easy access parking. I am going to stay again and would not hesitate to recommend. The staff members are very helpful and pleasant. What to expect: Some of the rooms are VERY tiny even for European standard but cute, clean, and well arranged. The lobby is very welcoming. Hint: some rooms have a full bath with shower, the others just have a tiny shower stall. My husband is over 6ft and had a difficult time fitting in the shower stall so be specific in your ask. Also, the rooms on the first and second floor have tall ceilings and a small balcony, request these as it does give the feeling of a little more space.

    4
    « Nice hotel at an excellent location »

    We were traveling from Barcelona with a lot of luggage and were Sceptical as to how do we manage to reach the hotel though it mentioned that the hotel as very was very near to the station. Indeed it was. It was just outside the station and not even a minute's walk. The rooms very decently sized and also had a good sized bathroom. The rooms were very clean. The management was extremely helpful and also The grotto is at a walkable distance and also there are quite a few eateries around. There is a restaurant next to the hotel which serves Chinese food and it was just awesome. We were very satisfied with our stay and highly recommend this hotel to the travellers. Neat, clean and spacious. Great job by the team.

  • 3
    « Small Rooms »

    I paid an additional 40 euros for a "Superior" and received a room that we are barely able to move around in. The helpful reception kindly showed us another room, but is was not any better. There are is a shortage of electrical outlets in the room. One outlet in the small bathroom and one in the main room in addition to the outlet for the TV. I am glad that I brought my US extension cord with three outlets that I had cut down and attached a European plug to, otherwise we would have had issues keeping our devices charged. The Wi-Fi was up and down for two days and I had to demand that the air conditioning to our room be turned on as the air con at the hotel is set to only come on automatically when the outside temp rises above a certain level. To further add to the cramped situation the hotel had screwed down a large plastic brochure holder on a narrow shelf that interfered with the placement of my laptop PC. The buffet breakfast is good. This hotel is in a good location for visiting the sights in Lourdes and there is plenty of free parking. We would not stay here again.

    5
    « Better than ever! »

    I'm just back from my 5th trip to the Beausejour and it was as ever hospitable, immaculately clean and well run. However the food this year was far better, I had 4 delicious evening meals, I particularly enjoyed the delicious vegetables...cooked to perfection. This hotel is consistently excellent, located just outside the main hubbub opposite the train station... It affords you peace, tranquility, beautiful views of the mountains and a lovely swimming pool. The staff cannot do enough to help you and I highly recommend anyone to stay at the Beausejour. Excellent value for money!

    5
    « Amazing hotel »

    We have stayed in this hotel for 3 nights in August and we loved it!!!! After coming back to England, I realised that I had left my gold necklace in the safe. The hotel staff were very kind and helpful when it was reported and posted the necklace safely back to me. Our stay at this hotel was very pleasant. The staff were always friendly and attentive, the hotel was very clean and the rooms were spotlessly cleaned every day!! It has a good size swimming pool and the location is perfect. Restaurants and public transport are all within 2 minutes walk. The hotel's own restaurant makes fabulous meals at a reasonable price.

    5
    « Wonderful customer service »

    Spotless accommodation. Good food. Fabulous service from lovely people. Highly recommended. We booked the hotel as a base for cycling Tourmalet. Our bikes were safely stored and we were given the space to assemble them. The hotel manager collected us from the airport and arranged for the restaurant to stay open. On the one occasion we ate out, the staff recommended a few restaurants and the one we went to didn't disappoint.

    5
    « Cycling Trip »

    Spent three nights recently at this hotel. We used their private minibus service to pick us up and drop us off at Toulouse. They were super efficient. Hotel was superb especially considering the reasonable prices. We intended to eat out in Lourdes but the hotel food and staff were so good that we dined twice in their restaurant. Rooms are compact but spotlessly clean. The hotel generally is spotless and well maintained. A particular mention must be made of the staff. They were all friendly, helpful and humorous. Both Jerome and our young lady waitress could not have been more pleasant. I would highly recommend this hotel.

    5
    « Great stay »

    We had reached Lourdes station in the early morning and needed to check in just for a few hours. This hotel is very close by to the train station and also to the main shrine by bus. Hotel room was neat and clean. It was quite spacious and comfortable stay. The lady staff was very loving and sweet to talk. Breakfast was fantastic. The weather was awesome cool.

    4
    « Overnight stay »

    We arrived fr Marseille past 2 in the afternoon fr the train station which is literally a short walking distance fr this hotel. I booked this hotel for such reason and also a comfortable walking distance to the sanctuary. The lady receptionist was very accommodating even when we checked out the ff day. We had to go back to the sanctuary to finish our pilgrimage after we checked out at 11. Eventually our train to Touluse connecting to Marseille was cancelled and so we had to go back to the hotel to wait at the lobby. She was more than acxomodating to have us. We highly recommend this hotel when you visit Lourdes most especially by train .

    4
    « Standard hotel »

    Location was ideal for anyone visiting by rail. It was only a 5 minute walk to the main attractions. Room was clean and comfortable. My only gripe would be the lack of a kettle and drink making facilities in the room. Reception staff were polite and very helpful. Breakfast was a standard European breakfast, nothing to write home about. The room we had faced the rear of the property and was very quiet. Would recommend to anyone visiting.

    5
    « Great place to stay and the staff is amazing! »

    I would definitely recommend this hotel to anyone going to Lourdes. The staff was extremely helpful and very caring about what you needed and wanted. They did speak English so it made it nice that you could communicate directly with them.

    5
    « Good value hotel »

    Hotel is near the train station. It is about 15 minutes walk to the Sanctuary. Staff is very helpful. Breakfast is very good. Room is clean. However the room is very small. There is insufficient space to unpack and storage materials.

  • 5
    « Very smart and friendly »

    One of the better looking BW hotels I have used, very clean, tidy and smart. Staff very friendly and helpful. Large free car park. Room small but adequate and comfortable, only niggle is that you can hear water systems from other rooms at night. Highly recommend.

    5
    « Extremely satisfied »

    Very comfortable room with a good shower I was given a double room for single occupancy and it seemed quite small. I think 2 people in the room would be dis-satisfied with its size The hotel had a good lounge, restaurant, gardens, sun terrace and a swimming pool.

    5
    « Ideal »

    Close to the station, convenient for bus service into town centre, but well removed from the tourist/pilgrim throngs round the Sanctuary, this hotel is a pleasure to stay in. My room was quiet, clean, comfortable with a view of trees and mountains; the air-conditioning worked well; staff very helpful - and food in the restaurant really excellent.

    5
    « Excellent stay in Lourdes »

    We enjoyed our stay at this lovely hotel which was right across from the train station. The facilities were excellent and the staff very helpful. The view of the mountains was stunning. It was a nice walk into the main part of town which is quite busy with all of the tourist shops. Would definitely stay here again.

 

Getting to the hotel ...

All directions
·From: the north. Take N21 from Tarbes. ·From: the south. Take N21 from Argeles. ·From: the east. Take Highway A64 from Toulouse. ·From: the west. Take D940 from Pau of D937 from Betharram.
 

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