BEST WESTERN Plus Dragon Gate Inn,  Los Angeles

3.5/5  - based on 459 guest reviews.
818 N Hill Street, 90012-2395, Los Angeles, United States - See map
+1 213 617 3077 +1 213 680 3753

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Pharmacy
    Pharmacy
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 459 traveler reviews
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Welcome to BEST WESTERN PLUS Dragon Gate Inn! The Staples Sports Arena is just a short drive away from our Los Angeles hotel, making it easy to catch a game, concert or special performance. When you are staying in downtown, the whole city is just steps away. Our Los Angeles hotel is near the Amtrak Union Station, so guests can opt for public transportation as their vehicle of choice. The Los Angeles Convention Center is also a few minutes away, and many business travelers stay with us while they are in town for an event or tradeshow. L. A. Live and Hollywood are in the neighborhood, making it simple for our Los Angeles hotel guests to make the most of their trip. The Lakers, Clippers, Kings and Dodgers all play their home games nearby, and catching one of them is an exciting addition to any vacation. We are centrally located to Universal Studios, too, which is nearly required for adventure lovers and traveling families. The Hollywood Bowl, Nokia Theatre, and Kodak Theatre are also close to our Los Angeles hotel. When planning your trip, make sure to check off the Music Center, Ahmanson, Disney Concert Hall and MOCA, too. Many of our guests are Dorothy Chandler fans, and will want to make that part of their trip as well. There is no shortage of things to do nearby, whether it is shopping on Rodeo Drive or visiting the beaches. If you are staying at our Los Angeles hotel on business, rest assured that you won't have to handle the famous traffic, because you will be close to everything. Some of our regular guests work with USC Hospital or the superior court, federal court or local court. We also welcome many business travelers to the financial or fashion district, and federal and state buildings bring civil servants to the area. Book today and save on your room at BEST WESTERN PLUS Dragon Gate Inn! Enjoy your stay.

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Room 1

Guest reviews


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based on 459 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
134
Verygood
 
154
Medium
 
101
Poor
 
42
Horrible
 
28
Business Business 85
Couples Couples 103
Family Family 130
Friends getaway Friends getaway 48
Solo travel Solo travel 40
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Dragon Gate Inn,Los Angeles
  • 3
    « This was a Best Western Plus?!?! »

    This might be the strangest Best Western I even stayed in. It has a bunch of Chinatown shops on the lower level! The location is great and the price is okay considering it is LA. But this hotel is so noisy they leave ear plugs on the night stands! Don't stay in a connecting room. I think they must have redone the rooms and replaced the carpet with laminate flooring. That means the connecting door is no longer long enough and there is a huge gap at the bottom. I heard EVERYTHING from the neighboring room. The breakfast room tables were sticky. This was definitely a below average Best Western but with the Chinatown theme, it was pretty unique.

    4
    « Not too bad for the buck »

    I could not get a place closer to the business district in downtown L.A. so I booked here. The neighborhood is not the best. But the hotel was clean and cheap. There were earplugs, nice courtesy, but not needed. The self serve breakfast was a nice touch. A good place for a brief stay.

    3
    « Good if you have a car »

    Breakfast is amazing, big and good. You an also make pancakes and waffles!! The room is big and confortable and clean: there is also the hair cap (an optional not present in most of the American hotels). Wifi is free and well working. We were there by car so to move was not difficult but wehad the impression that without a car it would have been difficult as we have not noticed any facilities (markets, pharmacies). The car park is not included and not well structured: when we arrived in the evening we had to leave the car behind another and they called us early in the morning asking our car's keys even though the other one did not need to go out.

    5
    « Business Trip »

    Was in Los Angeles for business, hotel rooms were very clean, bed fantastic, staff helpful and pleasant, breakfast was available, but eat else where. Loved the shower. Variety of places to eat. Had a little fridge but no microwave.

    3
    « 2 night stay in the China Town end of LA »

    Car parking available for a small charge. Typical Chinese facade. The room was very spacious and of a very good standard. There was no view to speak of and was a bit noisy, ear plugs were provided , not a necessity though. Staff were very helpful and the complimentary breakfast was good. Though need to get there to get a choice of the full selection. Easy transport links to get in and out of the city without any hassle.

    5
    « Close to LAC-USC »

    Stayed two nights while my son was in the hospital. Only a 1 1/2 miles away and I didn't have to get on the freeway. What a plus. Nice big clean rooms with hardwood floors. Beds were comfortable and plenty of pillows. Front desk clerks were very nice and check in was smooth. Free breakfast was offered with cold and hot food available. Parking is available in the garage for 15 dollars a night. We would definately stay here again.

    4
    « Nice Hotel -- Great Room »

    This is a nice hotel. Ground level consists of lobby and breakfast room and then a bunch of shops with an open air central courtyard. Rooms are all on upper floors with outside entrances from the courtyard area. It's a small hotel overall, but our room was HUGE! Just a standard room, but so impressed with how much space there was. The room was VERY clean and appeared to be newly renovated. Hardwood floors instead of carpet made the room feel even more up-to-date and clean. Comfy beds. Sink area separate from toilet/shower room. Would stay here again.

    3
    « Deep In Chinatown »

    I'd call this a very Chinese-friendly hotel, even down to the daily newspaper they supply. Neighborhood is quite busy during the day; not so much at night when streets appear almost empty. But the rooms were comfortable and equipped with personal earplugs to suppress the exterior traffic noise and morning playground screams. There's a nice free breakfast in a parlor off of the lobby. I really liked the chocolate chips which I added to my pancakes and cereal. Hotel offers Wi-Fi plus two desktop computers near the lobby. I also had in-room coffee and a small fridge. You can park on-site for a small fee. Overnight street parking is free but you'll have to move by the morning. The location offers many bus routes including Dash B, lots of Chinese shops and restaurants and is near Union Station and Dodger Stadium. The reception is open 24/7.

    1
    « Terrible »

    Not a nice hotel was there on business and was scared my car would be broken in to. The rooms were not nice i was afraid to walk barefoot on the carpet. Loud all night and I'm pretty sure we witnessed a drug deal in the hallway.

    4
    « A great find in LA Chinatown »

    My daughter and I stayed here on a weekend trip to LA for the Neon Cruise (separate review). As we were arriving by train, it was great that this hotel is only about a 10 minute walk from Union Station. It's about a 20 minute walk to downtown, so the location is perfect for exploring LA's many attractions. This hotel is way nicer than you might think looking at it from the outside. The rooms appear to have been very recently redone, and there are new beds, carpet, you name it. Nice vanity area with excellent lighting; shower has a new rainfall-type showerhead. Very spacious room; plenty of room for two queen beds, an armchair, and TV stand/cabinet with fridge. Breakfast came complete with waffles, eggs, yogurt, oatmeal, cold cereal, etc. The pretty lobby is decorated in Chinatown style, with a wonderful gold dragon. Staff was very nice, and we had no problem storing our bags the next morning while we explored after we had checked out. Highly recommended!

  • 5
    « Great Location and Good Price »

    When visiting downtown Los Angeles for either business or pleasure, this hotel is in a very good location. Located at the edge of Chinatown, it's a short walk to visit and explore. Also a short, easy drive to the Music Center, Walt Disney Concert Hall, and museums.

    5
    « Awesome rooms...good locatiom »

    Have been staying at this hotel very often on business travels, it is really well located in china town, has a really nice open design... The rooms are huge, very clean, good loo's... The breakfast is basic , but is good... A good value for money hotel in central lots angeles

    5
    « Excellent near downtown la »

    Spent $20 more to have a decent room near downtown and were pleasantly surprised. Super clean room, friendly staff, underground parking with attendant $15 fee but worth it 4 blocks from music center. Nice bed tv bath non smoking room nice. Recommend for business or pleasure.

    1
    « Horrible »

    We were met by a parking attendant and we were told we had to give him our car keys and we couldn't get them back until we were leaving. We were then charged 30 dollars for parking. We went up to the room and after reading other reviews we decided to leave because of fears over our safety. The rooms were easily accessible from the street and the room smelled terrible. When we went back to get our car it had already been moved by the attendant for absolutely no reason.

    5
    « Excellent place to stay »

    People are friendly the staff is helpful. Prices are a little bit pricey but it's well worth it the area is a good location went there stay there for medical doctors appointment for wife at USC only 15 minutes to get to the medical center and the restaurants around there excellent.

    4
    « Convenient to Dodger Stadium »

    This was very clean and the staff friendly and helpful. Updated bathroom with nice shower. Basic foods in the breakfast room, but good to have without other breakfast places nearby. Second and third story rooms over some small shops ---busy 4 lane street, but noise level was OK. Chinatown location, but neighborhood without amenities ---walk a couple city blocks to find restaurants or fun stores. We did have a good meal at Yang Chow around the block on Broadway. We choose for being close to Dodger Stadium to get to games easily --used taxi called by hotel. A free shuttle also from nearby Union Station. Used SuperShuttle.com reservation airport to hotel door and back, cross town for $15.

    3
    « Close to dodger stadium »

    It was alright for a one night stay to attend the gnr concert August 18th. Thank goodness for the guy at the front desk who knew that they accepted Apple Pay. No one else knew. He said they had the technology to do so we tried it and it worked. So... Apple Pay accepted here FYI. Really loud area but they give you free ear plugs. There's a gas station down the street really close for when the shops at the hotel close down.

    4
    « suprised »

    We enjoyed our stay here it is a great location walking distance to area dining and attractions. The room was good sized and newly remodeled. The only problem we encountered was with parking, we gave them the keys and the woke us the next morning at 7am looking for our keys.

    5
    « Great Chinatown location »

    No complaints regarding this Best Western location. Room was a good size, staff was responsive to the few requests I made and the parking guy was super efficient and friendly. Bed was great, shower was nice, room was clean....that is what I need!

    4
    « good for its price »

    awesome stay, had some issues with internet but other than that it has everything that I was looking for. best part was breakfast. the location is china town so you have to expect more of chinese population. there is a market close by which looks exactly like any other asian market.

  • 4
    « Good, clean, modern stay. »

    We stayed here after our air b and b let us down (we're due to stay in downtown LA). We preferred the quieter (and seemingly less rough) neighbourhood compared to where we were due to stay (a dive minute walk from Hollywood boulevard). The Dragon gate Inn was a bit of a distance from the center, but our uber to grand central market cost around 5 dollars which illustrates how easy it was to get around. The room was clean and large. Clean sheets and towels. Enjoyed our stay.

    4
    « Pricy but nice »

    Not many options close to Dodger Stadium, but this was the second year in a row I've stayed here to attend a game. It's a short walk to Union Station where you can get on a free shuttle to the stadium.

    5
    « Staff was very friendly and helpful, great location »

    I can't say enough about how accommodating the staff was - always asking if we need anything, polite and friendly. Our toilet clogged and the response time for a maintenance person to fix was literally minutes. I heard the front desk person refer to it as an "emergency" and they weren't kidding. Breakfast staff was also very accommodating, constantly asking if they could get us anything and making sure we were happy. Building has been there awhile (its old) but the room was modern, updated and clean. Close proximity to stadium, train station and freeways. Hotel parking was $15 a night which was a drag but it is the big City and real estate is prime. Hotel is smack in the middle of Chinatown, walking distance to local stores, Starbucks, outdoor market.

    4
    « Clean, Convenient Location, Nice Stay! »

    I had a nice experience here when staying for business. The hotel was clean, food and bar were nice, and staff was friendly. Hotel is conveniently located near the trolley, so easy to get around. Would stay again.

    2
    « Best Western Hotel in Los Angeles sadly the location is poor »

    As for design this is hotel is perfectly placed in Chinatown Los Angeles but apart from that, it is out of the way for most of LA 's favourite attraction. Taxis work out expensive if you do not like walking. It is a bit of a hike even to union station. The best part is that the rooms are very clean and staff are very helpful. It is just the location that sucks!

    4
    « Favorable »

    We stayed at this hotel because of proximity to Dodger stadium. Great hotel for the price. Near downtown and also close to various interstates going in all directions. The hotel staff was very helpful with directions. Great breakfast.

    5
    « Amazing service and great modern rooms »

    This was our third visit to the Dragon Gate Inn and the staff was attentive as usual, but we were pleasantly surprised that the owner remembered us and looked after us like family, a detail that goes a long way when we have plenty of other choices of places to stay. The rooms are spacious, modern and clean - what's not to like?!?! Chinatown itself is also a fun place to stay and explore when we're not taking care of business. We highly recommend the Dragon Gate Inn!

    5
    « Great location »

    This is our favorite place to stay whenever we need to come to LA, largely because the location is perfect for our various day trips all over the greater LA area. But aside from that, the staff is always unfailingly cheerful and helpful and the rooms are spotless and good sized. We also take full advantage of the nice spread they put out for the complimentary breakfast unless we go for the awesome dim sum a mere half a block away.

    4
    « Nice place »

    Location is OK, close to downtown LA, Hollywood, universal studios, all reachable by car in less than half an hour (traffic permitting!!). Parking is available in the hotel @15 dollars per night. Rooms are big and clean, service is fine including breakfast. Only negative was the elevator: too slow !!!!

    4
    « Great hotel for downtown »

    Love this place for proximity to downtown (as opposed to paying higher room rates/parking/ extras or having to stay 10 or more miles away and fighting traffic). Had 5 appointemnts on day 1 and made it to all with ease and quickly back to the hotel. Relatively quiet in the evening. Staff is very helpful and a good breaksfast is available each morning.

  • 4
    « Great place »

    Excellent hotel with excellent breakfast. We stayed on top floor facing the city. The only reason the hotel hasn't got a 5 star rating from me is because Best Western no longer accept the travel card for payment. It wasn't an issue for us but could be for other British tourists

    4
    « Very good.. close to Union Station in LA »

    We needed a hotel close to Union Station for our morning train trip to Yosemite Park. If you have experienced LA traffic in the morning rush, you will appreciate this. Rooms face an inner courtyard through a single entrance. Even so, the hotel feels perfectly safe. This is Chinatown which has great Dim Sum places in abundance, and feels very foreign. Room was spacious and very comfortable. No bathtub. Free wifi and fresh complimentary breakfast are a plus. Moderately priced for an LA hotel of good quality. Staff was friendly and responsive, especially in view of our very late (after 12am) arrival on two non-consecutive stays. Huge gym also serves as a martial arts studio.

    5
    « Great hotel for the price »

    I'm a hilton member and prefer staying in Hiltons, but must give kudos where deserved. This hotel is amazing and my 4th time staying; best experience every time, very clean and modern rooms, and friendly staff. I will definitely stay again.

    4
    « Budget hotel in a convenient location »

    I chose this hotel simply because we needed a hotel in walking distance to Union Station and were mindful of our budget. The room was spacious and appeared as if it had been newly renovated, it did have a musty smell, not sure if this room had not been used for a while. We arrived at the hotel about 9:00am after a long flight from Australia and were given a room immediately which was most appreciated. Breakfast was adequate and staff extremely helpful. I would recommend this hotel for an overnight stay, but for a longer stay in Los Angeles there are better alternatives.

    5
    « Good hotel. Good value »

    If you are looking for a clean hotel at a reasonable price you could do a lot worse than going to this hotel. We were in LA for baseball games and we actually walked to Dodger Stadium from the hotel. The free breakfast was excellent and the parking was very convenient on site. I would use this hotel again when in LA.

    3
    « Nice and comfortable »

    Great little gem! Decent sized rooms with great bathroom, staff were very helpful and parking supplied. Close to the Dodgers Stadium but wouldn't walk if you have young kids as it is an uphill walk, easy enough to purchase parking at the stadium.

    4
    « China Town Best Western »

    Very clean room, close to great restaurants. I would recommend asking for a room on the top floor, because you can TOTALLY hear people walking around above you. The staff was friendly. Beds were comfortable. Not being from Los Angeles, I was nervous about the location at first, but it was very safe.

    5
    « Cultural and great location »

    I've stayed here many times. It's in a great location, close to everything DTLA and Burbank. Easy to find and great places to eat nearby, some places are open well after 10pm. There is good shopping within walking distance, too. The rooms are nice and quiet. I like the open courtyard and Chinese style lighting and decor. If you want a Chinatown experience, this is THE place to stay. The restaurant where Jackie Chan's RUSH HOUR was filmed is a few blocks down the street and the Bruce Lee memorial statue is also close in the historic shopping center across the street.

    5
    « Hidden gem »

    Good price, easy parking, beautiful hardwood floor rooms, free breakfast, friendly staff, quiet nights/mornings and convenient location. Might not be much on the outside but I was surprised at the high quality of the rooms. Definitely keeping this on my list of LA hotels.

    4
    « Good rooms, ok service »

    Chinese style hotel, close to the highway. Rooms are good, nice bed and showers. There seem to have been some savings on the walls, it's pretty noisy from adjacent rooms. Service is ok, breakfast could be better (100% self service, plastic plates, forks and knives...). All in all good for a few days in LA when all you really need is a good sleep and shower.

  • 4
    « Close to Dodger Stadium »

    Chose this hotel as close to getting to Dodger Stadium. Location is right there in Los Angeles Chinatown. During the day, we spent a few hours walking around the area checking out the Chinatown stores; wish we had time to have some dim sum at one of the many restaurants. Hotel was easy to find and basement parking was readily available. It?s not in the nicest part of town, but the room we stayed in was very clean. We also appreciated the complimentary breakfast that included pancakes, waffles, sausage, and eggs. We would stay there again if going to a Dodger game.

    5
    « Nice stay »

    I can recommend this hotel. Reasonably priced considering its close proximity to downtown LA. Friendly and helpful staff. In center of Chinatown. I'd stay there again if the opportunity arises. Reasonable on-site parking garage.

    2
    « Not worth it »

    Be sure you know the people on either side of you at this place because the walls provide a visual barrier only. You will hear everything they say (and do!) and they you, so be on your best behavior. The room was otherwise adequate, but the price, given other choices, was outrageous.

    5
    « Great Hotel »

    Great experience staying in this hotel. Easy access to most of locations. Quiet hotel and the family loves the ambiance and decor of the room. Room is clean and looks like it was just remodeled recently. Staff are very courteous. Breakfast is OK as with the other hotels we stayed.

    5
    « TOP HOTEL »

    Great hotel in Chinatown!! Quiet, very clean and nicely decorated. Very secure. The fluffiest pillows I've ever seen in a "budget" hotel! Fast check in, friendly and courteous staff. Convenient to freeway and easy to get in & out of. Also, really good price for L.A. Only drawback, there was only 3 cable channels to choose from, but no big deal. I would stay here again.

    4
    « Convenient location and helpful personnel »

    Excellent start with early check in after a hard overnight journey. Thanks! The room was as expected from the website information and was quiet. Good location for downtown. Wifi worked but it was not always fast. Breakfast was ok but did not start till 7.15. Gluten-free items were advertised for breakfast but were not available even on request, so take your own GF bread if you need it. Taxi driver took us to another hotel which claimed to have the same name!

    3
    « Good value, but did not feel at ease... »

    We booked this hotel based upon the excellent price-quality range and location close to the Amtrak station in Downtown LA. Check-in was swift, personnel was polite, however the elevator broke down twice during our two-day stay, so had to haul our luggage all the way to the third floor and back again. The room was large, clean, but felt a bit outdated - not sure whether this one (room 301) had been renovated? The bathroom was minuscule, with not a shelf in sight to store shampoo et cetera. Beds were comfortable, except for the pillows. My main concern is the fact that I did not feel very safe in our room, as it can be easily accessed by anyone from the street without accessing the hotel itself, and the doorlock was very feeble... Furthermore, breakfast did not appeal to me, rather limited choice.

    4
    « Close to Union Station »

    We stayed at this hotel because we were overnighting in LA before taking the train to Seattle. The hotel is only a 10 to 15 minute walk to the station or around $10 in a taxi. Check in was easy and the staff were friendly and efficient. Our room had recently been refurbished and was spotlessly clean and very functional. Wifi was free and breakfast was also included and whilst not extensive was quite adequate and very enjoyable. The hotel is in the middle of Chinatown and is surrounded by restaurants, one of which was recommended to us by reception and was excellent. Not a lot of sightseeing to do within walking distance but I would certainly recommend this hotel to anyone who wanted to stay close to Union Station.

    5
    « Chinatown gem near Union Station »

    We were on Amtrak vacation, and this is one of the closest hotels to Union Station in LA. Reasonably priced, recently remodeled rooms, knowledgeable and friendly staff . Decent breakfast. Only concern was slow wifi Close to Amtrak

    4
    « Weekend Trip »

    We selected the BWP Dragon Gate Inn due to its convenient location to Dodger Stadium. The check-process was easy, the lobby area was neat & clean. The staff pointed out the free shuttle to the stadium, the free morning breakfast and apologized for the noise because of remodeling. We reserved a handicapped room which met all of our safety needs and we would recommend this inn to our family & friends.

  • 4
    « Perfect for us! »

    Reviews about this area of LA & this particular hotel had us a teensy bit nervous but we were thrilled. Newly remodeled room, very clean, friendly staff, close to Dodger Stadium (UberX thank you!). For nostalgia's sake, we walked to Philippe's for breakfast rather than taking part in the Continental offered -- but did get coffee in the hotel. The breakfast looked good. Coffee maker in room, internet worked great. Just nothing bad to say about the place. The only reason I gave it 4 instead of 5 stars is it would be misleading to say this is a 5-star place. As my title says -- perfect for us and we not only plan to come back, we do recommend.

    5
    « trip to La »

    Very good in all aspects. Much more than expected. Would recommend for friends and relatives. Good cost/benefit ratio. The only small disturbance was a little construction during the stay, but we were informed in advance.

    4
    « Great location, very helpful and friendly staff »

    This hotel was great location for our visit to a Dodgers game and a short drive to many attractions. The staff were very pleasant and went out of their way to help with anything we needed. They had a decent breakfast included with the stay.

    4
    « half a shower door, why? »

    room was very clean and roomy. Only complaint was there was only 1/2 a shower door so showers made bathroom floor wet and slippery. Why? Install the other 1/2 shower door please! Breakfast was so-so, nothing special. Limited foods, but well maintained. Location is good for those using Amtrak and need close place nearby (.7 of a mile) from station. Oh and elevator is very very slow; probably biggest grip except for the shower situation. Otherwise, nice stay.

    5
    « Nice »

    The book is a way better than the cover. Really nice freshly remodeled rooms. All the staff went out of their way to be helpful. The breakfast items where typical items, but they where a better quality than most. Sara, Eric, and Stephanie where stellar. Overall great visit!

    5
    « Great Place »

    The Hotel is Very clean. The shower was spotless. The sink was on the outside of restroom, so we could get ready with out holding up the bathroom. They had a couch and chair in the room. They have a Very good breakfast. And Friendly staff. I liked that we could open window and get fresh air. The Downer is...paying for parking

    3
    « Stay experience »

    The location of the hotel could have been better if not in downtown. The front office staff is not very friendly. Some of the staff housing keeping do not understand english. This was challenging if we need to seek help. No phones are provided on the floors. My room key got deactivated and did not have a phone access to call the front office for help.

    4
    « Pleasant Surprise »

    Having picked this hotel for its proximity to downtown, we were very pleasantly surprised by the quality of the hotel, the location, and the room. We loved the Asian decor and color scheme and the room was attractive and clean.

    4
    « Newly remodeled guest rooms »

    We found this deal from Costco and were satisfied with the room as well as the service. It is located in Chinatown and very convenient to go to nearby restaurants. Exterior of the hotel looks kind of old, but the guest room was remodeled very nicely and modern. The room is also very spacious too. The kids love it. One thing though ... parking is $15/night. I think I saw a garage parking nearby (just a block away) for under $7/day. We arrived late so didn't have chance to look around so we just parked there for the convenience as we had to leave early the next day. Other than that, we love the hotel. Front desk was very nice and helpful even though it was really late in the night.

    3
    « Near downtown Los Angeles »

    I couldn't find a reasonably priced room for a one-night stay in my usual haunts in downtown Los Angeles. So, I opted for the Dragon Gate Inn in Chinatown, a few blocks away from the civic center. I was pleasantly surprised. Excellent staff, good, clean room, good breakfast, and lots a restaurants in the immediate area (most of them Chinese).

  • 4
    « A good deal in an expensive city »

    A good deal, at least $75/night CHEAPER than hotels in the downtown area and well worth the money. My room was clean and the bed was comfortable. The staff was very polite and helpful. The free breakfast held me over until lunch. My activities were centered around meeting a friend in Hollywood and a seeing a show downtown. A fairly good location, the Metro station is a bit of a hike -- I suggest Uber if you don't have a car.

    5
    « LA Chinatown »

    Cozy Hotel in Chinatown Los Angeles. Nice and frinedly staff, clean rooms, guarded underground parkinglot (for a fee), free Wifi and a tasty breakfast-buffet included. We will come back someday :-) Thank you!

    4
    « Not to bad »

    The price is a tad on the high side, but the location is top notch. It's in the middle of Chinatown, so don't look for fast food. The rooms are going through a refresh. Huge rooms, two free bottle waters, comfy beds. There is a lil cafe that sells lotto, chips and Italian sodas (go figure in Chinatown) as well as boba drinks hot or cold. Parking is $15 so keep that in mind. Work famous phillippes is just around the corner, as is Union station for Amtrak as well as Metro trains. I had to leave at 4am so. I breakfast for me, but other swear by it. I'd stay here again no problem.

    2
    « Cold Shower »

    four night stay . first morning a great hot shower. second morning cold water/ cold shower. third morning, different room, cold shower. forth morning still in the second room, tepid shower., rooms were recently remodeled but sort of average.

    5
    « Always feel at home here »

    I haven't been back to LA in while... but man my last trip was awesome. The hotel staff remembered me from a few months ago which made me feel very good. The neighborhood is a good mix of old culture + gentrification. The funny thing is everyone seems to really get along. People I pass by on the streets are so friendly and helpful. I noticed that they recently went through some renovations. I really like the new look of the bathroom!!!

    3
    « Interesting place to stay »

    The room was very clean and the bed was comfortable. The property was a little disjointed with the valet parking in the basement and the room layout was functional but "unique". It was very easy to find a good neighborhood restaurant close by.

    2
    « Worst Western »

    This property is in a quiet neighborhood but the China Town train station is a 5 minute walk to the East and the trains are very noisy. It is scarcely decorated and the accessible bathroom, while great for someone who needs it, is below par for someone who does not. Not a good value for the price paid.

    1
    « Safety first! »

    Personal Whereabouts and info given out. Had to leave night of arrival due to intruder. Still had to pay in full even though I did not stay at the hotel. Hotel needs better security and need to pay attention to intruders and non guest lingering around.

    5
    « Good Location and Great Value »

    The location of the hotel is a few blocks from a subway station and half of a block from bus transportation to downtown. Visited from out of town using mass transit and was convenient. Friendly service with provided breakfast each morning.

    5
    « Lovely, Three-tiered Horseshoe »

    I found the accommodations clean, well-maintained and inviting. Every room is high-end in appearance, yet prices are modest. Rooms are spacious and well-suited for the business traveler, as well as the tourist. Has its own gym, restaurant, laundry service, paid parking, and serves an excellent, varied, free breakfast. Close to many downtown attractions.

  • 2
    « Worst western »

    This is ithe worst Best Western I have ever stayed at. It is in a quite area but the train woke us up several times. The hotel is sparse and run down with few outlets and cold floors. We apparently got the last room as it was handicapped accessible and the shower was terrible. There was no water pressure and the handheld wand was super low making it impossible to take a real shower. The mattress was uncomfortable and had a big indentation in the middle. For the price we paid $219 plus $10 parking it was definitely not worth it. I would expect to pay $80 per night for this type of hotel anywhere other than LA. I cannot recommend it nor would I stay here again.

    4
    « Exotic location and nearby culture! »

    Small hotel with an exotic Chinese atmosphere, located in the middle of Chinatown's bargain markets and among many Chinese restaurants. Nearby key museums and other cultural landmarks located around downtown, also next to the authentic and landmark train station of Los Angeles and easily accessible by car via several highways. Hearty complimentary breakfast! PS. Some rooms are rather dark or would need a face lift from the outside access....

    3
    « Mold in the showers »

    Mold in the showers, construction also going on with power tools in neighboring rooms. hotel did not advise this was happening during booking. it really sucks. Found my outside door to my patio open one day also. be sure to look at the curtains for boogers too. i found a bunch that were dried on.

    3
    « Avoid until construction is done!! »

    This would have been wonderful stay except that a major renovation was underway, and construction was taking place in the room next to ours. This meant hammering and drilling all day in that room AND on the shared wall! It was so loud that it was impossible to work, converse, or have a phone call, much less relax or nap. Although construction was supposed to be between 10 and 6, the workers arrived much earlier and so loud conversation and cleanup/prep were already taking place. The hotel was fully booked and they could not move us, and our feedback was met with vague apologies and no compensation. It was too bad, since the location is good, the decor is good, the breakfast is very nice, and the staff are all very friendly. It has good potential, but do not book this without calling them and inquiring about the construction.

    3
    « Good enough »

    On the plus side the room was clean and spacious. The beds were super comfortable, enough towels and a good steam iron with board. The TV had a good selection of channels. The bathroom was small and dated, but clean and functional (except one early morning where there was no hot water, they fixed it the same day, but unfortunately was forced to take a cold shower at 5am). The A/C was loud! Since it was January, I kept the window open and A/C off. However, that did get the traffic noise in. For me that was not an issue, but if you're a light sleeper consider staying somewhere else. Complementary breakfast was very basic, but enough to have a good start of the day. The DIY waffle-iron was a very nice touch. The 24-hour free coffee machine was very much appreciated. There was a small inconvenience that the room was uneven, making working at the desk a challenge since the rolling office chair kept rolling back to the middle of the room (even while sitting on it). They are in the midst of a renovation, so maybe this can be looked at when they get to room 323. Staff was very helpful and cheerful (including parking). The parking fee was a super deal at $10 per day. The area is quiet but glory forgone. I had no problems with safety, but it's not an area I would bring my family for a holiday either. The restaurants were disappointing for a China town. I ended up having meals in other areas or have them delivered. To summarise, an average hotel to stay for business if you need to be close to USC. But lower your expectations regarding area and overall look and feel of the premises. (This last point might change after the renovation.)

    2
    « Unexpected $10 parking fee and rude parking attendant »

    My rating is mainly for the issue I had when checking in and apparent miscommunication between front desk and parking attendant. I get to the hotel about 2:45 parked my car in hotel parking lot and was planning to wait the 15 minutes til check in time as stated online. A man comes up to my car telling me I can't park here without a parking pass when I tell him I have a reservation I'm staying here for the night I'm sitting and waiting til 3 to check in he repeatedly was telling me I had to leave I had to park outside the hotel just to wait for check in then come back in. Obviously I'm upset when I'm paying $100+ for one night then having to be told I can't wait in the parking lot for 15 mins. So I call front desk right there from my phone had it on speaker asked for management however Marvin at front desk said they weren't in. I told Marvin what was going on and that I was not going to move my car just to go check in. He said it was ok to come in and check in early. We hung up then the guy tells me I have to give him my keys! At that point I'm completely done with the hotel I told the attendant I am not giving him my keys that's ridiculous. My boyfriend was with me so he stayed with my car while I go to check in. I will never give a rude stranger my car keys. Period. When I go to check in with Marvin he then tells me there's a $10 fee to stay in the parking lot. Didn't really have a choice but to pay it, that is the very first hotel let alone a Best Western where I had to pay to park in the hotel parking lot. I told Marvin I thought it was crazy that a person who is paying to stay cannot sit for 15 minutes to wait for check in he replied "yea" and kind of just brushed it off. First impressions are everything and I will never stay there again or recommend it to anyone.

    5
    « Convenient and excellent value. »

    Stayed here 2 nights and it was perfect. The hotel is located in the heart of Chinatown, and is easily walkable from Union Station. The surrounding neighborhood looks a little scruffy at first but it is quiet and feels perfectly safe. Check-in was a breeze; the lady working at the front desk acknowledged our room request and also gave us a nice goody bag filled with snacks for being BW Rewards members. The hotel is 3 floors arranged in kind of a U shape with all the rooms around an open center courtyard. On the ground floor are small businesses; everything from a coffee shop to a kung-fu studio, but it was always quiet. The room was fairly large with a king-size bed and a nice seating area with a small sofa and easy chair. We had a view looking towards the L.A. City Hall building and directly outside was a rear parking lot that seemed to be used by the employees/owners of other local businesses. As such, it was empty at night and very quiet. The bathroom setup was very functional: the shower (with excellent water pressure) and toilet were together behind a door, while the sink was located outside of this area. There was a sort of pass-through right next to the sink area which was very useful to place all of your toiletries so you didn't have to clutter the sink area with them. The bed was firm but very comfortable and came with plenty of pillows. The room also had a nice large refrigerator. Breakfast was perfectly satisfactory by BW standards: eggs, sausage, cereal, fruit, waffles and pancakes, etc. But the employees were outstanding here -- constantly cleaning and replenishing the food items. One young lady in particular was doing a great job -- she was asking everyone if they wanted waffles or pancakes, then she would make them and bring them to your table! Checkout was also quick and efficient; the price was exactly as promised and our emailed receipt arrived while we were still standing at the counter. Overall, a great example of a BW hotel and we would definitely return.

    3
    « OK for one night »

    Downtown LA is pretty creepy, especially at night. Surprisingly, not a lot is open in Chinatown at night. Plenty of homeless panhandlers. The hotel was OK. The bed was extremely comfortable. The tv was new and there was a fridge. However, the bathroom was old and small. The breakfast was OK< but the lady serving was so friendly and anxious to please. The front desk staff were very helpful in suggestions of where to eat. That made up for the hotel being a bit disappointing.

    4
    « Good Value »

    Needed a place for one night close to USC Health Sciences/Norris ($15 cab ride). Older hotel, but felt safe tucked inside mini mall type building. Have to use room key to operate elevators. Was quiet and clean. New furnishings and fixtures. Plumbing older, but plenty of hot water. Great location near downtown, but you're not paying downtown hotel price and it is nicer/better quality than a room for $100 or less a night. Will stay again when in town for USC visits.

    4
    « Very Clean and Safe Chinatown Venue »

    The Front Desk personnel were very professional and helpful. They made the check-in process very smooth. I needed to stay downtown because I had a doctor's appointment at nearby USC Spine Center. Because of the notorious downtown traffic during rush hour I needed to stay downtown. This Chinatown Best Western hotel fit the bill. It was convenient (4.5 miles from USC medical center), very clean, and safe. We walked to dinner.

  • 5
    « Great Value and People »

    This hotel is in bustling Chinatown but is very quiet and comfortable. Parking is underneath, safe and very accessible. The value is good without fanfare and fancy furnishings but good solid amenities and service that made our stay memorable.

    4
    « Better than expected »

    My two elementary age daughters and I stayed here as we enjoyed a non-Disney vacation highlighted by the Pasadena Rose Parade. My semi-complicated hotels.com + Best Western Rewards Night combination reservation was granted without a hitch. That was a relief. I thought the desk staff was responsive and helpful while I figured out the best way to get to the Rose Parade. I also want to note that the valet in the below-ground parking area was very friendly and helpful with our multiple in & outs. We took the Gold Line Metro to the Rose Parade and back (Chinatown station). It was an easy, 10-minute walk. The room itself appears to have been recently updated, with decor above my expectation. The bathrooms had a dated look, but they were functional and provided hot water, etc. It appeared that numerous rooms on the 2nd floor were in the process of being remodeled The neighborhood is obviously in the middle of Chinatown and North Hill street is dirty and somewhat depressing. To be fair, I wouldn't describe it as unsafe. I didn't see homeless and punk kids roving the streets...it was mostly older Chinese residents carrying plastic bags. So not intimidating/dangerous. I enjoyed the complimentary breakfast. Luxurious hours (7:15 - 10:15am), pancakes, wafflemaker, bagels, toast, lots of cereals, coffee/hot chocolate. We saved at least $25/day eating breakfast at the hotel. In summary: This isn't a destination hotel. I wouldn't want to hang out in the neighborhood for several days, but if you have a car or can use the metro and just need a clean, quiet, modest room to recover after a long sightseeing day, this hotel is a good deal.

    4
    « Good experience over all. »

    It's close to the Dodger's stadium plus you're in the heart of Chinatown if you want to shop. The place is descent enough. It's just the aircon was too loud at night. Their free breakfast was great. The valet guy was so nice and your car is well secured. To park at the Best Western was only $10.00 per day.

    1
    « A nice hotel with a serious management problem »

    First, let me qualify the one-star rating. The hotel is getting this poor rating because of one factor, which is, to me, an indicator of other potential problems. That factor is their decision to ignore a $20 Best Western incentive gift card. The card's instructions were to present it at the time of check-in and $20 would be deducted from your bill. Simple enough, right? Wrong. The front desk clerk who checked us in was pleasant and professional, and noted that she could not apply the credit, only a manger could do so, and they would do it the next morning. But late the next morning when we checked out, we found the manager had not done so, and once again the front desk clerk, pleasant and efficient enough, could not do so, but assured us it would be dealt with. Well, after submitting a one-star Best Western review with explanation that went back to the hotel and receiving no response, and submitting a complain to Best Western corporate and days later receiving no response yet, I think it's time to submit a public review. If management is willing to stiff regular Best Western customers on a Best Western "rewards" card, and risk a highly negative review over a $20 obligation that they have through Best Western, what else are they willing to do? That said, I want to give kudos to the staff we dealt with at the hotel. The front desk clerks were as professional and personable as could be, as was the parking attendant (but be prepared that parking is an extra charge). The breakfast was OK, and the room was clean with proper amenities, though oddly organized with a large furniture-less section of the room that seemed out of place. The location for the hotel is great if you want to explore Chinatown, or downtown LA, Little Tokyo, etc. We went for a walk one evening and stumbled onto a Chinatown outdoor shopping area near Hop Louie's where a commercial was being filmed with dragon dancers, which was entertaining. If you enjoy craft cocktails, General Lee's is your destination for cocktails utilizing Chinese herbs and the Chinese Zodiac - to a delightful end. Tuesday night at General Lee's is jazz night upstairs. A great find. But I remain concerned about a hotel management that may be so cheap that they don't honor their own rewards card and are willing to lose a customer over it. I've encountered problems with other Best Western hotels and have had management responses in 24 hours or less, with everything resolved positively. Not here, and that's not good. I'm disappointed in the management here and their poor choice they made in how they chose to treat us as customers. They sabotaged the good work being done by their own staff. That's not acceptable.

    4
    « Bill K »

    Older property in the midst of china town. The entrance was a little difficult to find in an alley way, reminiscent of the orient. Service was good and the place was clean. Bathroom was very small. Breakfast was good, with the exception of the syrup which was strange tasting.

    4
    « Tucked in Chinatown »

    floors were filthy, had to wash our feet before going to bed. Not much around the hotel, in a run down part of china town. The ad says the city is minutes from the hotel, but I don't know if that is walking distiance, more like driving.

    5
    « GREAT HOTEL »

    When visiting LA, location is everything. Staying at the wrong place could end up costing you hours stuck in LA traffic, and trust me that can ruin your day. At the same time you don't want to end up a shady hotel. The Best Western Plus Dragon Gate Inn offers both the perfect location and great value. Its located in the heart of Chinatown and close to freeways and other attractions. On the day of my arrival i was trying to check in early and called the hotel. I know check in time was not until later but i arrived at noon and just wanted to drop off my bags and hit the town. I was greeted by Blanca who not only checked me in but gave us a great room. The room was perfect. Nice, clean, spacious. It also seemed like it had been renovated so that was a plus. When going to LA, its all about location, location, location, and this hotel has it. It was in the middle of china town which is perfectly safe for the family and its pretty fun to walk around and see where some movies have been filmed. Its also like a mile away from plazita olvera which has many great mexican gifts and food. You can also hit the Santee alleys which is like 15 min on city streets. I came to visit family that live in San Gabriel and even that was only 20 min on freeway. Perfect location. During our stay we had breakfast both days. The breakfast was delicious. Good variety and fully stocked, but the best part was the mexican lady that works the breakfast, she was awesome. She greeted everyone and went beyond her job to cook your pancakes and deliver anything you needed to your table. She left a positive impression. Overall this hotel is just perfect. Location, rooms, staff, breakfast. No complains. We are already planning our next trip and we have decided to stay at this hotel. Keep up the good work.

    3
    « Cheap and cheerful in chinatown »

    Stayed here twice on boys trip. Basic accommodation very close to Dodger stadium. We were there for NBA at the Staples center which was only a short uber ride away.Some shopping and plenty of chinese food in the area.Breakfast was ok and I liked the pancake machine.Hotel doesn't deal with need for three beds at all. Not fancy but seemed clean and bed was comfortable enough.

    4
    « Great Hotel in Chinatown for Downtown LA. »

    I stayed at this hotel for business in downtown LA. I picked this hotel mainly because it is within walking distance to the government offices (20-30 min max). It's probably a short drive to get to either Staples Center or Dodger Stadium. The decor in the room was nice and the bed was comfortable. The TV channels were alphabetical on the networks so I didn't have a hard time specific channels! The room's decor seem a little dated but I had no problem with that. The hotel breakfast was very good highlighted by a yogurt bar, make your own waffle/pancake, scrambled eggs, sausage, and bacon, in addition to standard hotel breakfast food. Overall, staff was friendly and efficient from breakfast and check-in/out. Also, parking was 10 dollars. This is a hotel I'd say is good for its value and would highly consider going to again.

    3
    « Great location with near by restaurants »

    We stayed at the hotel to visit fashion district during our visit to LA. The hotel is in Chinatown with great walking scores. However , the property is aged and it will be great to have it upgraded in room facility.

  • 5
    « repeat customer »

    i like this hotel for location, and nearby attractions- dodgers, lakers, clippers, kings. beds are comfy. i was unable to try their breakfast bc i was heading to lax. also has close proximity to the disney concert hall. i havent tried going to disneyland from the hotel yet, but i understand there is a contractor for this as well

    5
    « Really enjoyed my stay! »

    I was desperate to find a good & sate hotel online in LA near the LA Convention Center downtown under $200 a night. The hotel is nested in a quaint corner of Chinatown just a few blocks from Hwy 110 so it's convenient to downtown. The area is quiet & safe with many older Chinese residences. A couple of doors down is an Asian supermarket & in the courtyard is a convenience store which was super handy and not over priced. Around the corner are many great Asian restaurants and stores. Plus only a couple of blocks is a train station and the bus station to LAX is several blocks away but within walking distance. I was pleasantly surprised how clean the hotel and courteous the staff was including the cleaning lady, breakfast servers and the front desk help. In my room I had a refrigerator, very comfortable bed, 2 bottles of water and plenty of clean towels. I had wifi in my room as well as the TV with a wide variety of quality channels without requiring my to pay extra. The breakfast was a choice of pancakes, eggs, waffles, sausages, yogurt bar, cereal, croissants and bagels. I don't eat pork so the server kindly asked if I'd like a turkey or vegetarian sausage which was yummy. I will stay there again next time I visit LA.

    2
    « not a place to stay »

    better watch what they said in their website and ask for all they offer...you will be surprised. They offer a parking, they charge you but if there is a problem, they send you to a third party..worst, they denied their responsibility and literally tell you that that is your business

    2
    « Not the BW Plus i was expecting »

    this property need a good renovate, internet took a S__t, not working at all, if you are here for business, make sure you don't stay here. room was not as expected as BW plus, more like a 2 star motel.

    5
    « Great Stay! »

    The staff here are awesome. They were extremely helpful, kind, caring and understanding. The beds were super comfortable and the room was very spacious. The breakfast was great. I never saw a make your own pancake station till I stayed here. That was a great touch. Well done.

    3
    « Ok place to stay »

    Ok place to stay. Room was average in size, rate came with breakfast. Breakfast was plentiful. Close to the Stadium and highway. Awesome Chinese restaurant around the corner. Close to the train station however we had a car so didn't use it. Right near Chinatown. Had to pay extra for parking which was disappointing.

    5
    « A Gem in Chinatown »

    The hotel is located in a safe area in Chinatown, a 10 minute walk from the train station and a 15 minute walk if you go to a Dodgers game. Also, it is close to Olvera Street, the oldest part of Los Angeles with its Mexican marketplace. There are many good restaurant choices if you like Chinese food, and fresh fruit and produce vendors along the streets. Our room was surprisingly big and very clean; we had a king bed and a sitting area with a couch. The free breakfast was great, lots of choices for every taste and the coffee was excellent. The hotel staff was very helpful and friendly. We didn't have a car during our stay, so I don't know the parking situation, but I think they charge $10/day for parking. This place is a real gem and I would recommend it to anybody who looks for a decent hotel rate in LA in a charming neighborhood.

    5
    « Came to stay to watch ballet at Dorothy Pavillion »

    It was a pleasant experience. We thoroughly enjoyed our stay. Free breakfast is a real treat. It normally cost $30 for a couple in other hotels. We would highly recommend to our friends and relatives to stay at this hotel for musical and sporting events. You get your money's worth.

    3
    « Near Dodgers stadium. Have to pay to park »

    Hotel was clean. In the heart of Chinatown. I was shocked when they told me at check in that I would have to pay for the parking both days. When we were done at our event at the dodger stadium, after coming back to the hotel, we discovered that there was not one single business open anywhere that we could get something to drink or eat. Overall...good place for after an event at the dodger stadium.

    5
    « What a nice suprise. »

    This hotel was a nice surprise even though it is located in Chinatown. The neighborhood is safe. My room was very big, and the bathroom as well, I ended up staying in a handicap room, I had more space than I deserved. The AC worked well (it was very hot) and isolated the noise coming from the outside. The hotel was clean and organizes. The ladies from the front desk are the highlights of this hotel, they were very graceful, thoughtful and gave me excellent recommendations to have dinner and breakfast. I forgot the name of the restaurant I had my dinner, but remember the one I had my breakfast: Urth Caffe, you should give it a try. It is a must see (actually eat) and it is 10 min drive from the hotel.

  • 3
    « Good enough for one night, not the cheapest in Chinatown »

    Don t know about walking around in the dark anyway in LA after 9 pm but it doesn't bother us as we are looking for a decent hotel where druggies/panhandlers are absent around the corner. Room was adequate and breakfast was basic. If you want a decent meal, go to Sam Woo Chinese restaurant nearby for some yummylicious food. I would come back here on special rates and advance bookings. The metro is quite a few streets away but on late nights you get the fears of who or what is around the corner. If you can afford a bigger budget (+$40 more) you can go to Miyako hotel in Japantown or upmarket to Double Tree not too faraway from this hotel. Overall ok for a restful nite - clean n bug free!

    4
    « Great place »

    Vegetarian sausage at breakfast!!! Parking was confusing-no attendant on duty when we came in, no signage, then we got yelled at for doing it wrong when we tried to leave. Otherwise everyone was great. Decor is nice- subtle individual touches that nod to history of Chinatown

    1
    « Took 4 months to charge our credit card »

    We stayed at this hotel in March 2015 and although it was not the fanciest, we did not expect 5 star accommodation. The room was fine and the continental breakfast was good. However, when we returned from our holiday we had not realised that we had not been charged for the room, when we had fixed up our account at the end of our stay. It was not until July 2015 that our credit card was charged for our stay. What possible reason would you have to delay charges to our credit card for this period of time. Please note we sent an email on 24 of July requesting an explanation for this and it was never responded to. On a positive note you will be pretty close to Lucky Deli around the corner the best and cheapest asian food outlet in all of LA.

 

Getting to the hotel ...

All directions
·From: Highway 110. Exit on Hill Street. Continue on Hill Street and the BEST WESTERN PLUS Dragon Gate Inn is on left side of the street. ·From: Los Angeles International Airport. Take Highway 105 East to Highway 110 North, exit Hill Street to the BEST WESTERN PLUS Dragon Gate Inn. ·From: San Francisco International Airport. Take Highway 5 South to 110 South, exit Hill Street from San Diego, take Highway 5 North to Highway 101 North to Highway 110 North, and exit Hill Street to the BEST WESTERN PLUS Dragon Gate Inn. ·From: Arizona or Nevada. Take Highway 10 West to Highway 101 North to Highway 110 North, exit Hill Street to the BEST WESTERN PLUS Dragon Gate Inn.