BEST WESTERN Swiss Cottage Hotel,  Londres

3.5/5  - based on 571 guest reviews.
4 Adamson Road, Swiss Cottage, NW3 3HP, London, Great Britain - See map
+44 20 7722 2281 +44 20 7483 4588

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> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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The Best Western Swiss Cottage Hotel offers the best of both worlds. In a pleasant residential area near Regents Park, you'll enjoy peace and quiet during your stay. Yet with London's countless attractions just a few minutes away, the sights and sounds of the capital are never far away. The hotel, an elegant Victorian townhouse is full of character. With a grand piano, oil paintings and antique furniture all adding a unique charm to the hotel. A stay here will stay with you for a long time. Our hotel is right next to Swiss Cottage station, and just a few minutes from the West End by Tube or bus. The Jubilee Line links us directly to Lord's Cricket Ground, Madam Tussauds, Oxford Street, Big Ben, Wembley Arena and many other attractions, so you'll spend more time deciding where to go than you will getting there. Limited street parking is available outside the hotel free of charge between 6:30 p. m. and 9:00 a. m. , subject to availability. The closest car park to the hotel is Parking Here Swiss Cottage (NW3 5YT), a five minute walk from the hotel. Please contact Parking Here Swiss Cottage to book parking. There are lots of bars, bistros and brasseries around the hotel, so we have no restaurant for lunch or dinner. Instead, we provide a pleasant breakfast room that serves a range of cooked and continental items, making it the perfect place to set yourself up for a day of sightseeing.

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Room 1

Guest reviews


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based on 573 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
112
Verygood
 
236
Medium
 
131
Poor
 
57
Horrible
 
37
Business Business 124
Couples Couples 183
Family Family 114
Friends getaway Friends getaway 55
Solo travel Solo travel 62
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Swiss Cottage Hotel,Londres
  • 4
    « Welcoming »

    I have just stayed for 3 nights at the Best Western Swiss Cottage as I was on a course there at the conference centre. It's so close to the tube station and we had a lovely welcome when we arrived, smiling faces and very helpful. I went to my room on the third floor and it was huge, (a superior double). There was a hairdryer, iron and ironing board and a fan in the room and a modern bathroom with a good shower, the bath needed replacing though. The only moan is that the floorboards creaked in the room above me and they seemed to like to walk around at 1am !! There is a small bar where you can sit and relax downstairs by reception, it is not constantly manned but if you press the bell someone comes straight away to serve you. All in all a pleasant stay away and I will definitely be booking in next year.

    5
    « MAGNIFICENT AS ALWAYS »

    This little gem in a quiet backwater of the manic rat run of roads cannot be applauded enough! We have stayed before and it never fails! You walk through the doors and the fresh sweet aroma pleases and tells you it's all about CARING! You feel safe and appreciated! I don't know how they always manage to have the perfect staff who only want to accommodate. We had an unusually large room so rare anywhere within mid priced chains. The bedroom has smart TVs, ironing boards and plenty of drinks and a FAST kettle! It was so quiet and warm to enable us to refresh and recharge our low batteries! Please give this hotel a go and I promise you won't be disappointed!

    4
    « Lovely hotel »

    Worth paying the extra for a superior room. We checked in to discover we had a suite. Very impressive hotel, great location with the tube station at the end of the road and loads of shops and restaurants within walking distance.

    3
    « Would not stay again »

    Although the location was convenient and the breakfast was good, I would not stay here again. The beds were the hardest I've slept on outside of south east asia, and there is very little soundproofing between floors. We could hear every move of the people upstairs - if they were getting up at 6am, so were we. The water pressure in the shower was non existent, and the bath didn't work. All in all, it made for a rather uncomfortable stay. On the plus side, it was quite clean.

    4
    « One night in London »

    We stayed here for one night and found the hotel adequate although tired, a little maze trying to locate our room which was very small, although there was an iron and hairdryer so not so basic, although the bed was a very small double, we were told there was parking, it was an NCP but was full and my partner drove around for ages trying to park, but it was all permit holders only, so a little frustrating..the lobby was 24 hour so returning late from our night out was no problem for re entering the hotel. Breakfast in the morning was £10.95 but included a cooked breakfast but if all you wanted was continental it was the same price so have the cooked one! The hotel is also very close to the station and I think that's why the car park was full as later that night it had room.

    1
    « Very bad »

    Hotel is advertised as car park possible...After I have arrived, on a check in desk I have find out, there isn't any parking for a car unless I can "go" and find some which will cost me from £10-20 per day. The staff try to tell me that I don't know London and parking problems and I'm wrong to not read properly about hotel facilities. Not helpful, rude, I have to cancel my reservation and has been left with no hotel. When you looking for hotel in London with parking available, be careful as booking come recommending this hotel as perfect for that. Very disappointed. Never ever again.

    3
    « Conveniently Located »

    A pleasant little hotel, very close, walking distance to the Swiss Cottage underground. The rooms are clean ensuite and of good size. The rooms are cleaned daily. It is situated on a quiet tree lined street, very close to the underground. Breakfast is just so so. The staffs are friendly enough. The hotel restaurant is closed for dinner. So for dinner you have to wander out to look for food. However there are a number of restaurants nearby, so no problem there. Getting to places of interest like Piccadilly Circus, Oxford Street etc are very convenient. There are buses and the underground that goes straight there. Would I stay there again, probably because of the location.

    3
    « 2 day work stop over »

    Room is very dated and in dire need of refurbishment. I was in room 215 which was very noisy (on the road) Room is also very small, good variety of TV channels and the breakfast was also pretty good. Done what it said on the tin. Would return in a different room

    1
    « Not easy to sleep in. »

    The hotel itself is not a bad one, tidy and clean, fairly quiet (for london), good food (nothing terribly exciting) and the staff are friendly. However the rooms really are awful to actually try and sleep in. The room was always very hot even at night (I had to sleep with window wide open and the fan on). The bed is extremely hard, I could never get comfortable (even flat on my back), pillows also very hard (foam), thick foam quilt (making the experience even hotter). From Someone very tired to people actually seeking sleep.

    4
    « Not a bad place to stay »

    We stayed here for a night last weekend, we wanted to be near Belsize Park and after a LOT of searching on the internet we came across this hotel. It was the most reasonably priced, most decent looking and was reasonably close to where wanted to be. We had a room on the 4th floor and it cost 120 pounds which was pretty good when you look at what is on offer. The room was spacious, there was plenty of room for clothes and baggage and it was well equipped. The bathroom was small and clean, the only problem we had was that the water was not particularly hot when we took our baths. You could say the room looks a little dated now but it was clean and in keeping with the style of the hotel so no real complaints.

  • 5
    « Fabulous location! »

    Approximately a week before my arrival, I contacted the hotel via e-mail to get instructions to the hotel from Luton Airport. When I received a response within a day, it re-confirmed to me that I made the right choice in selecting this hotel. I loved the location of this Best Western for it was in a great neighborhood, next to the tube, a farmers market, and park. I reserved a room with two twin beds, the room felt specious and comfortable. It wasn't a standard room, such as the ones in the States, I actually liked the decor. When using their free Wi-Fi, I never had issues. Very grateful that there was a computer and printer that I was able to use. I had breakfast on-site during my last day, great presentation and selection. Will I consider to stay at the Best Western Swiss Cottage Hotel should I visit London again?....Most definitely! Additional Note: Ask if they offer any discounts. They honor AAA Discount and I accumulated Best Western Rewards.

    4
    « Cozy and stately furnished hotel »

    Great comfortable hotel - very clean with excellent service. Reminds me of Faulty Towers TV show!! great breakfast too!! Antiques are great - feels like you are in the country of England!! Beautiful back garden - gorgeous living room and entertainment area, Quiet street for London!!

    4
    « Very nice hotel! »

    Our room was very cozy decorated and nicely furnished. Very nice to come 'home' to after long day in the city. The hotel is close to the metro. The staff is very nice and the rooms are clean. We enjoyed our stay!

    3
    « Not bad, but not brilliant »

    This hotel is OK. It is an old building and the interior is done very traditionally, which gives it a lovely quaint English feel. The service is brilliant. The first night my telly didn't work and someone came up right away to fix it. The shower didn't have any pressure and the water wasn't hot, but when I told the reception I was given a different room straight away. The bathrooms were very small and both times no bath tub. They did put fans in each room which was nice with the warm weather. The walls are rather thin so you can hear your neighbours very well. The location is brilliant, right next to Swiss Cottage metro station (and the Jubilee Line will start the weekend 24h services soon), and also shops, Zoo, Primrose Hill, etc really nearby. The rooms had a kettle and some tea and cookies. All in all not very bad, but I would not recommend this hotel if you expect a lot of luxury.

    4
    « To enjoy the city and relax at night! Very good place to stay ! »

    The hotel is very nice, located in a quiet and nice street, near Swiss cottage metro station, in jubilee line. Not far away of many interesting attractions. A few shops, a very good Libanese restaurant in the nearby and a few other restaurants make this residential area a perfect place to stay. At the check-in, the staff was very pleasant and the process was pretty efficient. We stayed in the 4rd floor and the room was good, well equipped, with a complete bathroom. The room was clean and sunny. But, due to the age of the building, it seems it had a few dust, which for an allergic person might be a problem. The breakfast was good, perhaps a little expensive. It was not included in the booking, but it was a good option to have it, because there were no coffee shops in the nearby. The only think I disliked was the checkout staff, that was not nice, although he did his job well. If I would stay in this hotel, my next time in London.

    5
    « Excellent value for money and great location »

    Could really recommend the Best Western Swiss Cottage. The staff were very helpful, the rooms spacious if a little faded glory! And great location, 2 minutes from the tube ... perhaps the bathroom could have done with a little updating but for the money, it was great.

    4
    « Lovely and quiet »

    Lovely hotel, nice and quiet and very handy for the tube station. Decor was very good throughout, loved the grand piano in the lounge but didn't get a chance to play it! . Only downside for us was no hot water for a shower at 9.00 am! Having said that, would use this hotel again as hopefully that was a one off.

    5
    « Really lovely place for a short stay »

    This place was really good value for money. The room was spotless and the decor is very charming. The ceilings are also extremely high! The 24 hour reception desk is really handy and the staff are efficient.

    4
    « A good place to stay! »

    Best Western, Swiss Cottage is an easy, friendly place to stay - even though my experience of it was limited. I got an unexpected upgrade to my room booking, which was pleasing. Staff were friendly and helpful. The fact that the electricity blew up was a minor problem!!

    5
    « Great Location »

    Recently spent 3 nights at the BW Swiss Cottage. Very nice clean hotel, friendly staff and great location. Not even 100 metres from Swiss Cottage subway. Marks & Spencer foods nearby, great for breakfast pastries.

  • 5
    « Great location and staff »

    Arrived at the hotel earlier than the booking in time, we were able to leave our bags and wander off, arrived back at the right time and rooms were ready for both couples in our party. the rooms were very well presented and well equipped. We arrived back from our show and enjoyed a few drinks in the very pleasant lounge area. A very good nights sleep was had by all, no noise as hotel is in a pleasant residential street. A very good breakfast set us up nicely for a day out in London Zoo. Though we had checked out were again able to leave bags and pick up later. The hotel is very well located next to Swiss Cottage tube station and is very well looked after by its biggest asset very good and polite helpful staff. we are in no doubt we will use this hotel again.

    3
    « Fine hotel but details need attention. »

    We used this hotel for a weekend in London and the location is almost perfect - out of the centre but very close to a tube (Swiss Cottage). The hotel has been converted from a row of houses and so there are limits to what can be achieved. The lift is very small and slow but quite adequate. Our room (209) was small for a modern hotel and in particular lacked modern wardrobe. It was quite difficult to get into the room due to the fire-door outside. There is no air-conditioning (or at least there was none in our room). There WAS an electric fan but it was broken. The bathroom had a shower over the bath (nothing wrong with this) but the shower was quite weak - pump would help no end. There unforgivable thing though that there was no plug for the basin in the bathroom. The hotel was clean and the staff helpful.

    4
    « Traditional style hotel with family room for 3 »

    Rather than a single room, our room (207?) had a separate space for our teenager which afforded a little privacy although it had to be crossed to get to the bath. Quiet, clean and comfortable with nice sitting areas on the entrance floor. A lift provides access to upper floors but there are some steps necessary from the sidewalk up to the entrance. Weather hot as was the room with only heavy duvets for cover.

    4
    « Great location »

    Just home from a 3 day 2 night visit to London. There were 4 of us and we stayed in the family room 304 , on arrival the Hotel looks great , perfect location for sight seeing and my son lived right by too. Our room was great , big with two single and a big double bed plenty of room for us. The only things I found an issue with , which I took up with a member of staff , was used cotton buds , used cotton pads and what looked like peeled nail polish between the single beds behind the bed side table , obviously hadn't been cleaned , even after I told the member of staff it wasn't cleaned and stayed that way the whole visit. Also on the second night ( only saw it in the morning ) the double bed white quilt cover had a big stain on it , from something that had wet , horrible , told staff , showed him a photo he just said sorry. We will definitely go back , just a shame the little details let it down. Great old buildings and we enjoyed our stay.

    2
    « Good location »

    The location was spot on for us as we were going to the open air theatre in Regents Park which was a five minute drive away and we were travelling to Scotland the following day. The hotel is in a wealthy residential area and we were able to park outside as it was the weekend. The hotel itself was old but it was very clean and appeared to have been recently redecorated. What let this hotel down was the size of the shower room. It was little more than a cupboard. The shower itself was by far the smallest I had ever used and any attempt to turn round win it resulted in turning the tap off. Not that you would notice the difference as it only produced a trickle of water anyway. We paid for the cooked breakfast and was again very disappointed. Limited buffet; mushrooms swimming in water (tinned?); cheap baked beans and nobody clearing the table. Not what we would have expected for Best Western but reasonably priced for the area. There are plenty of eateries near the hotel, so if you do stay here, skip the breakfast.

    4
    « Very pleasant stay with good breakfast and fast service »

    A traditional English Hotel which I found to be very clean with good facilities in my single room. Very quiet at night and I had a very good nights sleep. Easy to operate shower and TV and good quality large towels. Good breakfast with a variety of hot and cold options and fast service. I will be staying again!

    2
    « I need a shower »

    Just stayed in this hotel with a friend. We were on the 4th floor, hotel was clean but a bit dated. I don't normally complain about anything in hotels but I felt I needed to complain about the shower as it took about 15 mins to get Luke warm and then was hardly any pressure. Not good as it made us both late meeting up with other friends. Room was ok all in all though.

    4
    « Old but quaint in an excellent location of London »

    Excellent location for transport into the City of London and the major attractions. Very small Car Parking facility at the back, 'first come first serve' availability. Really lovely part of London for a walk around the area. Staff are really caring and do their very best to be helpful. Typical Old London Town House building with a 'Bed and Breakfast' flavour to our stay due to the friendliness of the staff on the whole. The old floor boards do creak a bit so better getting rooms on higher floors. We were happy with the quality of the food at breakfast although the breakfast rolls could have been a little more fresher and softer. Get to breakfast early if the Hotel is full otherwise some popular items empty quickly - although they are replenished fairly quickly. Kitchen staff are happy to provide any special requirements.

    3
    « Good for a weekend stay »

    Great location close to Swiss Cottage and Finchley Road stations on jubilee line. Fast journey into central London. Superb Waitrose supermarket near Finchley Road. Spacious room in the attic with very comfortable beds with nice clean sheets. The room was a bit too hot for my liking, particularly with a heavy duvet. Bathroom was spacious with bath and shower and very clean. The only negative thing was a smell of, one can only describe as, a mixture of body odour and sweat. Goodness knows where it was coming from because the room was spotlessly clean and bed linen fresh. Lounge area looked very welcoming with piano and comfy seating. Didn't sample breakfast, lots of cafes around if you want to get out and about. Would stay again.

    1
    « Terrible rooms »

    Chose this hotel because of location and did not pay much attention to photos trusting the best western label however we regretted checking in moment we have done it.We were given a room with two single beds so asked for a double bed and the guy at the reception was kind enough to offer another room.However that room was too tiny for two ppl so we decided to go for the single bedded one. The bathroom was terrible,very small,the shower head was fixed and trying not to wash my hair I kept touching the lousy old bath curtAins. Flooring and doors were probably from the date the building was built and caused noises with every step we have taken. Maybe that was all ok considering the low price however we checked out the next day and paid a little more to check in to another hotel of better quality. They should really consider a renovation.

  • 4
    « Clean and Quiet! »

    Stayed here for 7 nights in July 2016. I found the hotel to be incredibly clean and well taken care of, in a nice quiet neighborhood that is less than a minute's walk to the Swiss Cottage Underground Station. It took about 20 minutes via tube to get into the heart of central London. Beds were clean and comfortable, bath was impeccable, and staff was friendly. I would absolutely recommend this hotel to anyone. Very charming.

    2
    « Grim »

    Really old hotel in desperate need of reburb. The room had horrible stained carpets and grubby walls. The linens and towels clean but room dusty. The breakfast was terrible. Asked for poached eggs and was brought whipped fried egg whites. We found the staff in the dinning room very rude and the male receptionist (manager?) to be no better. He did not even get out of his chair to come to the desk which was quite a few feet away from reception. Just called out to us on both check in and check out. Would not return .

    3
    « Functional »

    Our reason for staying in Swiss Cottage, Best Western hotel is because I needed to stay near my healer for a week of treatment. Bad points: 1. Our room is quite small in comparison to those surrounding us and the residents in them seem to only stay for one or two nights. We are staying for a week so didn't understand why we were put in a small room to be claustrophobic. 2. There is no ventilation in the bathroom at all so you end up suffocating in your own steam. Isn't this a regulation for a bathroom without Windows? 3. No air con but they have provided a desk fan. 4. This one is slightly petty, but on replenishing our tea & coffee there is one packet of 3 biscuits, one and a half each??? Every other hotel we have stayed in have at least left a packet each so your not fighting over them.. Hahaha! POSITIVES 1. Staff are really friendly and helpful 2. Hotel is in a great (Quiet) location near Finchley Rd with all the shops and restaurants just 5 minutes walk away. 3. Swiss Cottage on the Jubilee line underground is a 3 min walk. 4. There is a farmers market every weds, lovely street food just 2 mins walk away. Would we stay here again, yes for convenience but would request a bigger room and a bathroom with ventilation.

    4
    « Ideal For Lords Cricket Ground »

    I chose this hotel because of its close proximity to Lords. The weather was very nice when i stayed so after the match i walked to the hotel (therefor avoiding the horrendous crowds outside St Johns Wood tube station) and it only took about 20 minuets.The hotel is very close to Swiss Cottage tube which i used to go back to the ground the next morning (next stop on the line) The other reasons i chose this hotel was because the price compared favourably with other decent hotels in the area and i very much liked the look of the place from the photos on the website. I don't like contemporary and much prefer places with history and atmosphere and this hotel definitely ticked both those boxes. OK, so the floor boards might creek and the lift might be small and slow but i was only staying one night and was travelling very light so i used the stairs. I guess if you were arriving from other parts of the world with big cases it could be a bit of a pain. I only came into contact with 3 members of staff. A very friendly lady who checked me in (and then out the next morning) and 2 more at breakfast who were ok. I liked the room in the basement where you had breakfast but if you have mobility problems you might want to take breakfast in your room because the stairs are a little on the steep side As for the breakfast, it was nice and had everything you needed. One change i would like to see is the toast made to order or a toast machine being available. On the morning i stayed the toast had been made and left on a plate with the rest of the buffet and was cold. I had a small single room at the back of the hotel on the 3rd floor and it had all i needed. It was a warm night so slept with the window open and was not disturbed at all from the street below. As i only stayed one night, i could be wrong but i got the impression this was a quiet neighbourhood. All in all i very much liked this hotel and would definitely stay here again especially if i was attending another cricket match at Lords .

    1
    « You get what you pay for »

    Stayed here for one night with some business colleagues. The rooms were stuffy, dusty and boiling ( no a/c though a fan was supplied), three out of four of us woke up feeling ill the next day. We had a lot of luggage and stayed on the fourth for so mobility was a priority, however the lift looks like a converted laundry shoot and it barely fits one person and a suitcase. It doesn't even go up all the way to the fourth floor..! At one point we waited ten minutes for it to arrive and ended up walking. Beds in our room felt cheap and the house keepers knocked twice within ten minutes at 9:30am asking "when are you leaving?"

    5
    « Excellent hotel in quiet location »

    I was very pleasantly surprised by this hotel, it has fully refurbished rooms very large by European standards. Bed is very comfortable. The location is excellent right by the tube station but in a quiet street. Would definitely stay again

    3
    « Met expectations »

    Friends that I was visiting nearby recommended this hotel. It's a good 3* place, a few steps from the Swiss Cottage underground and bus stops. The staff were very helpful. The reception was warm, cleaning staff were friendly, and the personnel in the breakfast room welcoming and accomodating. Having read previous TripAdvison reviews, I requested a quiet room upstairs, and was given Room 410 on the top floor. It was more spacious than I would've expected for a big city hotel, with lots of windows. It comes with a kettle and instant coffee etc., along with very nice biscuits (cookies in American). This room faces onto Adamson Road, which is the busier of the two; I suspect rooms overlooking Eton Ave would be quieter. The biggest drawback is noise from other rooms. The sound-proofing was not as good as I would've hoped, but probably what one should expect given the site's age and architecture -- it's a converted 19th century terrace. I was distinctly aware of both TV and conversation from at least two rooms below me. Fortunately I travel with earplugs. There are quite a few amenities nearby. There are a couple of banks on the Finchley Rd (Lloyds and NatWest, and probably more), and a cinema around the corner. I didn't try any of them, but my friends who live down the road recommended the Green Cottage and China Garden (only steps away) for Chinese food, and the Singapore Garden on Fairfax Rd (a seven minute walk) for Malaysian. It turns out the Freud Museum is a ten minute walk away, but unfortunately I didn't have time to visit it; next time.

    5
    « Amazing »

    I have stayed in this hotel twice in the past two months - in the same room actually - and enjoyed it very much. There is a large lounge that is lovely, it has a bar, a piano, a TV, magazines and a computer. I am certain that many other hotels I've stayed in would have turned that beautiful space into rooms. The breakfast there is excellent and there is an option for full English or continental. The beds were very comfortable. Reception was very helpful when we complained about the balcony being full of water. The only downside to our room - 310 - is that the bathroom door doesn't close properly and it has no lock. But - thankfully - the second time we stayed a lock was added. In the room there is even an ironing board and iron. To summarise both my stays were very enjoyable.

    5
    « Great Hotel & located near tube station »

    We was looking for a good hotel for price and location and we wasnt disappointed . This hotel may only have a 3 star, but is so much more. The reception staff were very friendly, the room was very clean and the bed was really comfy. The buffet and cooked breakfast was included in the price and what a great spread they put on. Excellent breakfast. We will definitely be staying here again.

    3
    « Good budget hotel in North London »

    This is a good old hotel located in a quiet residential area only 2 blocks away from the Swiss Cottage underground station. It has decent amenities but definitely needs upgrades such as air conditioning and improvements to the plumbing (poor water pressure). The floors are quite creaky and the elevator is very small. They do serve a breakfast and they have a lounge but there are wonderful eateries very close by as well including a pub next to the underground station. I felt very safe walking in the neighbourhood. The zoo is about a 15 minute walk away - and 10 more minutes to Camden Market - which is a must see.

  • 5
    « wonderful hotel »

    we stayed for two nights from sunday 19th to tuesday 21st, the reception staff were wonderful, the room was a good size, really clean and the bed was so comfortable, the breakfast was really good, all the staff were helpful and cheerful! fresh milk in our room whenever we wanted to make tea was great, hairdryer, iron and fan in our room! i cannot fault this hotel, we love it!

    5
    « Lovely stay in unique hotel »

    This beautiful Victorian London townhouse/boutique hotel is complete with a charming little bar, breakfast room and lounge. The quirky, vintage decor brings to mind a British seaside hotel, and it's delightful to find this in such an accessible London location. Attentive staff and a very comfortable stay. We will definitely return.

    4
    « Great place, great relative tube location »

    Wonderful - charming hotel. Only about one block walk from the Swiss Cottage Tube Station. Lots of easy amenities: Local fresh food markets Conventional grocery stores IMAX theater at the tube entrance Middle/ Upper scale neighborhood Quite neighborhood at night. My only issue, was lack of a minibar, or other refrigeration device in the room, to keep milk cold for my boys.

    5
    « Great Value »

    Great value, clean, simple, and comfortable hotel. It is also close to subway station. Rooms are a little small but the bed is comfortable. Bathroom is very clean and shower has nice water pressure. Amenities are also provided.

    4
    « Excellent Location and Very Good Value for Money »

    I stayed for three nights in the hotel. It is extremely well located hotel, just next to the tube station. Come out of Eton road tube station entrance/exit, in front of Hampstead Theatre. The hotel is right in front where the road forks into two, right at the tip of Adamson Road. I stayed in Room 209 which is a ground floor room, i.e., same floor as the lobby. It is advertised for about 85 pounds per night. The room is spacious and well equipped. However there is no refrigerator in the room and it is right next to the car park at the back of the hotel. It tends to get a bit noisy in the room and it is difficult to remove the curtains because of the constant flow of people and cars right next to the room. The staff are all very helpful. Overall it is good value for money given the location.

    4
    « Nicke Hotel in quiet area »

    Visited London for a family weekend. Got a room with one large bed and two singles for my kids. Felt very British and we got the right feeling for our holiday. The hotel was nice with a pretty good breakfast and fair prices. All of the family enjoyed the stay. Easy to access the metro to get down town. It was really quiet during night time and we slept with the the windows open. It is good to know that it is a old house and that was noticeable when someone in the room on the next floor was walking around. For us going up early in the morning it was not an issue but if you want to sleep it could become another story. I can really recommend the hotel for its atmosphere and easy access to London sightseeing.

    5
    « Delightful stay! »

    Enchanting! We love it! Great location in a pretty neighborhood, about a 5 minute (or less )walk to the tube. We stayed in a family room-one full bed and two twins-sitting area with big picture window. Coffee, tea, and biscuits (cookies) in room, and also served 24hours in the bar-lovely! Large bathroom with large bathtub/shower combo-big fluffy bathtowels. Very friendly and accommodating service.

    1
    « Worst stay at hotel. Keep away! »

    Normally I'm an forgiving and understanding person, but this time I was really pissed. Lets start with the good things as they are not too many. The location is very good, with a tube station 5 min walk and lots of places to eat around. The staff was great, they were friendly and helpful with any question I'd pop with at midnight. Free Wi-Fi, complimentary coffee and tea. But here the good things end. When I come to an hotel in a big city like London, I don't really need the facilities and the decor. What I do need is a clean and quite place to sleep and take a shower at. And those basics, that you would expect even from an inferior hotel, were absent. We got a room in the basement floor, with windows below the pedestrian walk, the smell in the room when we came in, was a smell of a place that was not ventilated and was old, like visiting your old and sick granny. Quickly I found out why, the windows were sealed and I couldn't even make a small opening for the fresh air to come in, there is no A/C in the room, just a table fan as if I was in some Bangkok hostel and not in London of 2016. So if you want fresh air, then you just have to go outside. The room was spacious, but the decor was grim and looked like the furniture was picked at a local dump, they looked old and they were not comfortable to use. On the first night I found out, that there are beds from hell, and ours was one of them. The bed was noisy, each turn you make would wake a dead, it was too soft and when sleeping on the edge you start to fall, the mattress just worn or as cheap as it gets. In 5 nights we stayed in the hotel, I didn't get one night of dissent sleep, and we walked the city from morning till midnight. There is no safe deposit box in the room and if you want to use one, you should go to the counter upstairs and they will keep it safe. Really?! This is a three star hotel in which I can't safely close my wallet or passport and an iPad, again we are in the 2016 here! But wait, there is more. When in the room, I could here all of the hotels guests walking up and down the stairs as if they were walking on my head! No sound isolation and no quiet time. The tappets on the wall were bubbly and started to come off, the desk lamps were not working, the shower is claustrophobic and on the last day it stopped draining water, and when I opened the sink, the water in the shower started to come out. Also in three last days I started to notice that the rugs in the room were not cleaned well, and little crumbs stayed for days to come. The beautiful building and the very nice lobby can't make for such rooms. I was in other Victorian style hotels, that were modern and thoughtful of the guests inside, but authentic and historic on the outside, this hotel is just neglected or doesn't give a thought of it's guests. Never again will I book here and wont recommend to do so for anyone.

    2
    « Disappointed »

    We chose this property for it's location and for our overwhelmingly consistent satisfaction with Best Western's everywhere. This property didn't measure up. Our welcome was less than warm. We arrived before check in time as we expected, so we checked our bags in at the desk and sat down in the lounge for a minute to make our site seeing plans. We heard the person at the desk engaging with other guests, talking about what shows they would be seeing, etc. but I couldn't get any attention as I was looking around the desk area for maps and other brochures. The place over all is cute and our room, on the first floor was as well. It had a wall of very tall windows which added real character. The bathroom was large and equipped with everything we needed, and there was a spacious closet area. However, the room was very hot and stuffy and being on street level, we didn't feel comfortable sleeping with the window open. Thankfully I found a fan in the closed which helped. There were numerous ants on the carpet which was old and lumpy and didn't feel clean. The shower didn't work so we were forced to just use the bathtub. The beds were comfortable with decent bedding. In the lounge there is a cute little bar, but the set up with the bartender was a little awkward. Breakfast was served downstairs if you pay extra for it. We didn't. It was the only hotel on our entire trip that didn't at least have coffee and rolls included in the cost of the room. There was coffee in the room, but it would have been nice if they served coffee and maybe juice and rolls in the lounge area and facilitated the paid full breakfast downstairs in their main breakfast room.

    4
    « Great location »

    Stayed here with friends, great location , just about three mins walk to underground. Staff very nice, rooms average and breakfast good. Quiet location. Nice sitting area if you want to have a glass of wine after been out for a meal. . Ideal for a trip to London to sight see or shopping. Would def return to this hotel.

  • 4
    « Faded Grandeur at Swiss Cottage »

    This hotel is in a great position - quiet, and a couple of minutes from a tube that whisks you into the West End. It has a quirky, old world charm; the faded grandeur of a country house along with its many staircases and squeaky floorboards! Not everyone's cup of tea, but I love it.

    3
    « Good location needs a little work »

    Good location by the tube and shops of required and the room was fine but squashed together a bit. Booked a double room which was ok size but noisy as faced Onto the street with single glazed Windows. Shower was very low power and could not actually sit on toilet properly as it was jammed against the wall!

    4
    « a homey welcoming hotel »

    the hotel is charming and the area is a quiet. the hotel is very close to the tube station, so getting to the center is really easy. I always stay there when I go to London. It is really easy walking to Primrose Hill, Hamstead Heath,and Belsize Park area. There is a little street market right at the corner. The rooms are very nice and comfortable specially in the upper floors. some of the rooms in the ground floor are actually almost in the basement with windows nevertheless but quite dark. the staff is wonderful. my son had forgotten his phone and they sent it to us in Greece!. I love this hotel and feel a bit like living as a real Londoner each time I stay there. .

    5
    « Very nice and reliable »

    I stayed here for a weekend and got a very nice room. The room service was efficient and tasty. The beds were very comfy and above them were plugs for electric devices, which was good. We had a nice view with a small balcony. There is a lovely lounge wi a piano, armchairs, computers and magazines. There was a nice old fashioned feel, and I had a very enjoyable stay. The only down side of our room(310) was that the bathroom door didn't close properly and could only be left ajar, as it would only slip back open when trying to close it.

    4
    « great place charming staff »

    great location- few minutes from the tube. room and bed- very comfortable breakfast -very good. nice veriety continental and more nice and quiet staff at the reception were very helpful highly recomended

    5
    « Lovely, Friendly Hotel, Quiet and Homey! »

    The Best Western Swiss Cottage is the best of both worlds. The hotel is off the beaten path, close to areas like Regents Park and the London Zoo, but out of the hustle and bustle of central London. This makes it quiet and homey. But at the same time, the Swiss Cottage tube station is literally a two minute walk from the hotel, so you can get into central London pretty quickly. I loved the quiet atmosphere with the easy access to the city. There were a number of markets across Finchley Road that were easy to access and provided me with everything I needed. The breakfast was good, continental on buffet and cooked eggs/sausage/bacon/ham if you wanted to order it. Juices, tea, croissants and Danish, yogurt, meats and cheeses and hard boiled eggs were the buffet. Great start to the day! The front desk was helpful when I checked in at 10pm and helpful on my departure. They answered questions and gave me some good directions when I was looking to get somewhere specific. I would really recommend the Best Western Swiss Cottage. It's perfect for those who don't want tons of activity and noise, but want easy access to all attractions.

    4
    « Good location »

    Well priced and close to the tube station. Rooms reasonable size for London. Limited parking on site. Breakfast wasn't very special. Rooms was clean and reasonably furnished. Noisy in the day and a little quieter at night. Staff I found to be helpful.

    4
    « Quirky but clean and comfortable »

    I stayed for one night as part of a work trip. The hotel is very easily accessible from the tube station, and check in was straightforward. There is no restaurant for an evening meal, but after a long day I didn't want to go out and got an Indian takeaway delivered to my room - delicious. I was a bit late for breakfast so didn't have anything cooked. Continental breakfast was adequate and filled a hole. The hotel is a bit of a rabbit warren with the stairs to the dining room through a door under the main staircase. It's olde worlde decorated but the room was clean and bright, with good (and free) wifi. Floors are creaky, so you can hear people moving about above you - it woke me at one point. Staff were pleasant and helpful. Price reasonable for the area. All in all, would stay again.

    5
    « Group visit »

    This hotel is perfect for a group booking. The management and staff were all very kind and helpful both before and during the visit. The decoration of the hotel was in excellent order and the rooms spacious with interesting furniture and good pictures,

    5
    « Break in London »

    Very convenient located, few meters from the underground in Swiss Cottage, close to Regent Park. Beautiful building in a beautiful surroundings, no traffic noise. Room very comfortable, nicely furnished. Quite grand lounge. Definitely will come back. The only small minus - the breakfast should be better.

  • 4
    « Good priced Lodon hotel perfectly located »

    This is a mid priced hotel with a perfect location a few minutes away from central London by the adjacent tube station and next to the Royal Central School of Speech and Drama. Everywhere was clean, well lit and well decorated. I only took the room without breakfast but it was perfectly fitted out with everything a travelled would need. I have no complaints with this hotel and will definitely use it again.

    5
    « 9-Day Stay, Very Nice »

    This is an older hotel, but was very nice, clean, and comfortable. The room was quite small, as expected. There is a Victorian theme throughout the hotel. We had to go through a few small twisty hallways to get to our room, but it was quaint and interesting. The staff were always helpful. Our room faced the street ( a very lovely street), but we were never bothered by noise. Half a block away was pedestrianized, so traffic was slow and quiet. The location was very close to the Underground Station and many shops and restaurants along Finchley Road. We would certainly go back again.

    4
    « London Weekend Break »

    Clean hotel convenient to underground station for commute into 'Theatreland' Represents good value for money. Our major concern was parking in the vicinity but after 1:30 on Saturday and throughout Sunday street parking is free providing you can locate a space.

    4
    « Very nice situated and friendly hotel »

    Very nice classical hotel with very friendly staff. Well situated in quiet but nice area. Also very close (2 min. walk) from the Swiss Cottage Underground station and only short time to the main shopping area's. On walk distance nice streets with al kind of small restaurants and shops.

    5
    « Short stay for Wedding »

    A beautiful Hotel, 5 star rating from us, Loved the Hotel, would definitely stay again. Thank You to Ian on the check in desk, very pleasant and helpful in every way. we had an amazing time in London.It was lovely to come back to such a beautiful hotel.

    4
    « Great Location »

    Great Location for what we were there for and close to underground. Only issue was the radiator didn't work in my room! Not great! Apart from that - staff were friendly, rooms were good. Overall I'd stay again. AA+ from us ??????

    4
    « New Year's Eve »

    Stayed here on New Year's Eve for one night. Great location, very close to the tube. Rooms were basic but we were only staying for the one night (we were out for most of it) and just needed somewhere basic to crash. Very clean and the staff were pleasant, I would stay here again.

    3
    « Fantastic Location »

    Location: The location of the hotel is excellent! Ideally situated right next to Swiss Cottage tube station and within easy walking distance of Regent's Park. During our three-night stay in London we rarely used the tube into central London as it was a lovely walk through the park. Additionally, the hotel was only a short walk to the Belsize Park area, where there were lovely bars and restaurants. Accommodation: Our hotel room was pleasant though, for the price, a little underwhelming. There were a number of stains on the bedroom wall that, with a little wipe, were easily removed so it was disappointing that these had not been cleaned before our arrival. The bed was comfortable and the room was well-furnished and warm. However, despite leaving the water running for several minutes, the water never became hot in the bathroom...in fact, on two mornings the water was little more than luke-warm. Breakfast: Breakfast at the hotel was included in the overall price of our stay which was beneficial as breakfast was priced at £10.95 per person. On morning one we were cooked full English breakfasts, whilst on the other two mornings it was a "hot buffet" style. Breakfasts were substantial though we much preferred the help-yourself buffet style. The bacon every morning was tremendously fatty and, therefore, I wouldn't recommend the bacon! There were a range of breads, cold meats and cheeses and preserves should you prefer a cold breakfast. The dining area was nice and the waitresses were efficient and friendly. Overall opinion: A nice hotel though a little overpriced, in my opinion.

    4
    « overnight stay »

    Stayed at this hotel for my daughters trip to central school of speech and drama. Great location, opposite the school, plenty of local amenities. The staff were very friendly the room was very spacious and clean with everything you would expect and need.

    5
    « Just amazing »

    This hotel is the best because: It's so close to London zoo we walked it but if you don't fancy that you can catch tole tube to Swiss Cottage. Beds are the most comfortable S Staff are all very helpful and happy Great views Nice and warm Nice and clean rooms 307 is a family room and our 5 yr old daughter loved that she had our own room. Bathroom and good size and had everything needed. What an amazing breakfast --- so much choice and will cater for all dietary requirements

  • 4
    « Nice »

    Clean and comfortable, nice choice of breakfasts, Attentive and friendly staff. Good location. Note: quite a large gap under the door allowing light from the brightly lit corridor to disturb us at night (211)...solution: use spare blanket in room as a 'baffle' to shied the door base.

    3
    « Good value for money »

    Hotel is in a good location. Only a minutes walk from Swiss Cottage tube station but on a quiet road. Hotel is a little dated but has all you need. Room was a good size and bed comfortable. Staff were quite friendly and helpful with directions to next destination. Good find in central London.

    4
    « Good value »

    Stayed for one night on a recent trip to London theater and shopping, the hotel is a very short walk from the tube and 10 mins into the city by tube , we checked in early just to drop our bag off we were told the room was ready and we were welcome to use it although only 10 am in the morning , the room was warm, clean, comfortable, breakfast was good with fresh cooked eggs to your liking to go with the full English buffet style.although access to the restaurant was a little difficult under the stairs but not a problem

    5
    « Excellent hotel »

    This an excellent hotel, the staff were very friendly, the breakfast was great value, there is nothing negative to say about the hotel, I will definitely be returning. I have read a few reviews complaining about light bulbs being to big, and furniture not matching, this for me shows what a great hotel it is, if that is what people have to complain about........Enjoy........I did ??

    1
    « 2 day stay »

    There was no hot water this morning, no lift all stay, tiny box room, undrinkable breakfast coffee, all for £120. Not worth it!! The porter disappeared as soon as he saw me arrive with a rucksack and a folded Brompton and heard I was on the top floor!!

    5
    « In the right place at the right price »

    Myself and a friend wanted to spend 5 days of sightseeing in London last week (7th-11th March 2016), and this hotel was perfect for the job. Its location so close to the local underground station and just a few stops from the city centre was ideal. We had a twin room on the Bed & Breakfast option, the room was well appointed, colour TV, tea/coffee facilities etc and ample storage space. The en-suite consisted of shower cubicle, sink & WC which all worked fine and was kept very clean, however, a small word of advice - if you don't rise before 7 to 7:30am, you will find that the hot water has been virtually exhausted by the other guests, it is fine at other times though. The staff at reception and in the breakfast room could not have been better, very attentive and helpful. The breakfast was more than ample, with fruit, cereal, full English and other options and we could not complain at all. Overall i would not hesitate to recommend this hotel and if we to return to the city I will certainly try here first - 5 STARS

    4
    « Perfectly Acceptable »

    Nothing wrong with the hotel. Needed a bed for the night. Room was clean, tidy, towels provided and a kettle with tea/coffee was also provided. I would stay again. It isn't the Ritz but who cares. Comfortable sleep. However shower wasn't very hot.

    4
    « Needs Upgrade »

    This is the third time I have stayed at this hotel over the past couple of years as I have business and friends in this area. Always in the same room. Nothing at all had changed in terms of decoration etc. and it is faded now. I stayed for 4 nights with a companion. Overall the experience is good and the hotel is well-situated for transport links to the centre of town and elsewhere. It is also right beside Hampstead Theatre Club so good for performances there and also Central School of Speech and Drama. Linen is clean and room comfortable. However, compared to my previous experience I believe that housekeeping needs to be a bit more precise. Dust showing in corners of bathroom. Things not replaced i.e. water bottles or glasses. Plumbing was a problem, as it had been before on my stays in this same room and we called on help with that. To be fair they got someone to us straight away who dealt with it, but I do think that it needs an upgrade to a more efficient system. This time breakfast was not included in the deal and we paid £10.95 each for it, which added a good amount to the overall bill. I would recommend this hotel if you want to be in this part of town, but I do think they need to upgrade aspects of it.

    4
    « Comfortable and traditional hotel in good location »

    The atmosphere of this hotel is like returning to an old family home, warm and lived in. No harsh, sparse minimalist decor here, just good solid traditional homeliness. Warm room, adjustable radiator did not go off at night like some hotels, so warm all night on a cold night. Comfortable bed, tea/coffee, biscuits and kettle provided. Well stocked large washroom. Good sized room with plenty of power points. Good buffet breakfast with freshly made toast provided.

    2
    « good service comfy bad but room itself poor »

    great location great service room decor poor, old not matching furniture lightning awful, too big sticking out day electricity saver light bulbs everywhere - too cold and too bright! black mould on the bathroom ceilings!!!!! horrible carpet!!!! socket for kettle unsafe nearly hanging of the wall, made the electric spark too, have to use socket for the hair dryer on the carpet instead!!!!!!!!

  • 4
    « Good basic hotel »

    The hotel was clean and the staff were friendly. Room was a bit small and most of the electric sockets did nor work. I did not have breakfast. No proper restaurant in the evening so I had to go out for dinner

    3
    « Clean, tiny shower »

    Booked this hotel as my son had an audition at Central School of Speech and Drama which is a stone's throw away. Swiss Cottage tube station is also very close. The main areas of the hotel were very plush. The twin room we had was in the basement, it was quite large and clean with tv, tea/coffee making facilities etc.. The pillows were too firm for a decent sleep. The only real letdown was the bathroom which smelled a bit damp and the shower was tiny, in that my shoulders nearly touched both walls! We didn't eat breakfast, we ate at a greasy spoon on the main road which was very nice. The hotel minded our bags after we checked out which was very kind.

    4
    « Handy and as expected »

    The hotel was quiet- so a good night sleep was had. bed was comfortable and breakfast suitable If I had one minor complaint it would be the lift- it did not go up to the top floor and we had to wait a bit for it to arraive

    3
    « Solid 3 star hotel in quiet, but convenient location only 4 tube stops from central London »

    This hotel is located only 2 minutes walk to the Hampstead Theatre, and the Swiss Cottage tube,shops and restaurants. On a quiet but elegant road comprising mainly Victorian townhouses. The hotel itself is a solid 3 stars, and represents good value considering proximity to central London. Our room was a decent size, with a comfy double bed and a further single bed plus en-suite bathroom. Overall the decor was a bit tired, but the room was well heated, plenty of hot water, and clean facilities. The buffet breakfast had plenty of choice, and cooked breakfast also on offer.

    5
    « Brilliant value for money and great location »

    I found the Best Western Swiss Cottage Hotel as we were attending a film fair in nearby Camden. We found the hotel excellent and although we'd paid the extra for a superior room we didn't expect to have a suite! The staff were attentive and the buffet breakfast good value at £10.95 each. I'd highly recommend this hotel and it's in an excellent location with plenty of shops and places to eat on nearby Finchley Road and the tube station at the end of the road the hotel is on.

    3
    « Quite quaint, location near tube station »

    Rooms are sufficient in size. Nicely decorated in a traditional English manner. The hotel lounge area does this style even better. The water pressure in the shower was quite low. Located near Swiss Cottage tube station so easy to get to. We booked at a special rate so it was good value in that sense.

    3
    « one night stay »

    the room was very good but the bathroom attached let it down as the shower was very dated and the tiles were grubby. the TV wouldn't tune and had channels missing . the negatives were overridden by the hotel being good overall. i would stay again , i know what to expect

    5
    « London visit »

    Very good location, just few yards from the underground, not noisy, beautiful building, nice decor, comfortable room. The reception person very helpful. The central heating and phone do not worked, they managed to sort out phone problem, but not central heating, so they supplied a heater. We had also very good price. Definitely will be back.

    4
    « Large comfortable room in quiet and centrally located London area »

    The room was big, quite old fashioned but with all amenities for a night. The location was great and well covered by the tube. The area was quiet and even though there was maintenance with the Underground, the bus was still close by.

    3
    « Good price for London hotel »

    Booked late for 1 night but good price. Good location only a couple of minutes away from Swiss Cottage tube station which is only a few stops away from central London. Old fashioned and a little creeky but Would visit again if looking for reasonable price and a good base to see the sites!

  • 4
    « A really nice hotel, unique atmosphere »

    It's the second time I'm staying in this hotel and still like it very much. Location is great!!!!! Quiet and lovely residential enviroment but only 2 minutes walk from the tube. Central London is only 10 minutes away. The hotel is made up in a lovely victorian style inside and out. Every room is different. It's true not all power sockets are working, bathroom smallish, the old wooden window won't open and I had to call reception for help every time I wanted it opened (they arrived promptly), but staff is freindly and the room lovely and clean. To sum it up- very nice for those who like to feel a bit of old England while traveling. Will definitely stay there again!!!!!

    1
    « Worst Hotel I've Ever Stayed in »

    Worn out mattress, poor sound insulation, powers pockets in room didn't work, one particular member of staff less than pleasant when I complained. Asked me what I expected him to do about it. I may have stayed in worse hotels but I can't think of one. I knew exactly when the people in adjoining rooms were is using the shower. So loud it woke me up. Mattress springs pinging all night every time I moved.

    4
    « Stayed twice, liked it! »

    It's a 'unique' little hotel. Unlike your average. Some things (desk staff and their computer system) weren't great, but I got to like the breakfast staff and food and everything else about the hotel was good! Odd. I've stayed there twice, for 6 days in all and it's not really my kind of hotel, but they did little wrong and I grew to like it, so 4 stars! I'll stay there again.

    5
    « Well Located, Nice Staff »

    The hotel is conveniently located just a few steps from tube station Swiss Cottage, Jubilee line. The staff was welcoming, nice and helpful especially Bogush. The room on 3rd floor was specious and well cleaned and serviced daily.

    4
    « GOOD LOCATION FOR LONDON VISIT. »

    Visit to Central School. Hotel located 3 mins walk from Swiss Cottage station and across the road from Central School. Very short ride on the undeground into Central London. The hotel is tipical of some Best Weston hotels, several large homes knocked together to form the hotel. The reception was helpful except they for got my early morning call. Breakfast was very good. The rooms were clean and the bed comfortable. If I was coming to London again I would have no problem staying here adain.

    5
    « Small Hotel with a perfect location »

    Have stayed in this hotel in January, This small hotel is offering perfect location just off the underground station, on a very quiet street. Very nice helpful staff, cozy and tidy hotel room and bathroom, rich continental breakfast, lovely bar and lounge and on Sunday afternoon you can enjoy live piano music!!! This is something. Would like to say thank you to receptionist Bogusch and Daniel. Will come back to stay here.

    5
    « Swiss Cottage Hotel »

    Real nice, clean hotel. Managed to get my car into one of the hotel car spaces which helped and staff were really helpful. Location of the hotel near to LU station is great for London access and keeps travel costs low. Would certainly return.

    4
    « To the Rescue !! »

    Following a disastrous stay at a rental apartment down the road in Camden which was cold damp and smelly !! , we decided to leave the previous rental and needed a place to stay quick ! My son was due at an audition in the area the following day ..Looked on line and found this hotel to be the nearest for where we needed to be the following day ... The rooms ( we had 2 ) were large , spotless and most of all warm and welcoming .. All met with gratitude after our previous nights debacle .. We ordered breakfast for the following morning which was lovely and the waitress service was a nice surprise .. Our breakfast here was well cooked and served and great value for money ... We had a walk to St Johns wood just down the road ( 20 min walk ) and enjoyed all the lovely shops and beautiful properties there .. Cake shops galore ! We also wandered to Primrose HIll Road and had wine in a great bar with a roaring fire All round our stay was rescued by Best Western on this occasion and I would certainly stay here again

    4
    « Fantastic Location »

    We stayed here just before Christmas for some last minute Christmas Shopping. The hotel is very conveniently located right next to the tube station Swiss Cottage, which is only two stops from Baker Street and is less than 10 minuets away from Oxford Circus. The receptionist were very helpful and polite and answered any questions we had. There was also a secure room where you can leave your luggage. The room itself was a bit small, as was the shower room, but we were only there two nights so we weren't bothered too much. The room even though small did have everything you would expect (kettle, iron and board, tv etc) and was clean. The pricing is reasonable especially for London. Overall we had an enjoyable stay here and would recommend it if you want a hotel fairly central hotel at a good price for a weekend in London.

    4
    « London »

    Good location, clean, value for money, pleasant staff. I did room only on this occasion. The room was bright and a good standard of preparation. Being close to the tube makes for easy travel into central London.

  • 4
    « Great Location »

    Stayed here the weekend before Christmas and found we had one of the biggest rooms on the ground floor. Lovely huge bed and bathroom. The only issue with the room was there was no air conditioning and we couldn't open the windows due to being on the ground floor so the room was boiling at night. There was a fan in the wardrobe though so the hotel is obviously aware of the issue and once this was set up it was a lot better. Staff were friendly and it was lovely to come back to the hotel at midnight (after a gig at Wembley) and their be someone at the bar to give us cold drinks. There was lots of options for breakfast and the cooked breakfast was great. Great location between the centre of London and Wembley where we needed to be and a lovely easy walk through Primrose Hill and Regents Park close by.

    3
    « Average hotel but clean and tidy »

    An unremarkable hotel in almost all aspects and not one that I would actively return to. Quite old fashioned with a sad feeling to it. The room was small and the shower was even smaller. However, it was clean and tidy and for what we paid maybe it wasn't so bad. Not one that would willingly return to however.

    4
    « Handy for Central School of Speech and Drama »

    We stayed at this Hotel, primarily because my daughter had an audition at the Central School of Speech and Drama, which was literally just across the road. It was also within easy travelling distance from Paddington train station and the Underground Station was also only two minutes away from the Hotel. The room was typical of an older property, but was clean and warm, very spacious, The Hotel is situated in a very quiet street too.

    4
    « Excellent hotel & Staff »

    We arrived late evening and were readily welcomed with a smile. Room was enormous and so very comfortable; including an electric reclining chair and soft furnishings ; large modern ensuite, plenty of wardrobe and hangars; quiet and located on a lovely residential street. Very close to underground. No problem with ordering a chinese take-away to be delivered; and staff gladly provided cutlery for us to use. We had a faulty kettle, which leaked and staff were quickly on hand to replace it. Plenty of coffee/tea, sugar and fresh milk. We didn't have breakfast as at £10 p.p. we thought it was over priced.

    5
    « Simply lovely! »

    My husband and I stayed here for one night, as were seeing a gig in London. The location is great, as it's within spitting distance of Swiss Cottage tube station. The hotel itself is gorgeous, tastefully decorated and the rooms are finely appointed. I give it such a good review for the beautiful mahogany furniture alone- I am a big fan! The bed was quite firm, but I don't mind that. We didn't stay for breakfast, so can't review that. Just a really nice place to stay, and very reasonable- I stayed at another hotel in London recently, which cost more than this place and was nowhere near as good. Gorgeous!

    5
    « Would definitely stay again »

    A two night stay here which I thought was excellent and value for money. Stayed at two other hotels this week in this area and they weren't anywhere near as good. Staff very helpful. Room extremely comfortable and breakfast hot and well cooked. Great location. Will stay here again when I'm up here. Well done best western.

    5
    « Highest recommendation »

    I have been coming to Best Western Swiss Cottage for over ten years and will hopefully come for many more. I cannot praise it highly enough, the location is phenomenal, the rooms are great, the value is excellent, and the staff is competent and friendly. Highest recommendations.

    5
    « best staff and great food »

    the reception and waitressess food everything about my trip and stay has been wonderful thank you to everyone we will definately stay here again graham and jacky samyang also most comfortable bed in london handy for tube to central london jubilee line

    3
    « Old »

    The check in was a bit of a nightmare and took about 30mims. Then I asked for my room key and was told I was already given it but hadn't to had to wait until I got my key. The room was cold and old. The bar area wasn't manned so had to go to reception to ask to be served and wait another 5 mins to be served. Then one of my group asked for a bottled drink which was going to be served but the guy didn't know the price to be then told that the bottle was 3 years old and had to be thrown away. Won't go back in a hurry.

    5
    « BEST STAFF EVER »

    OUTSTANDING!! Old building! Excellent location for Underground, food, massage ~ you choose. Out of the heart of London a bit, but easily accessible!!! A beauty of a room with a firm bed!!! The lady on check in, ERIKA, was the greatest. Helpful, inspiring, & just a pleasure to deal with. booked me a cab for far CHEAPER than Mini Cab quote. & the booking I made on line with Taxicode was a disgrace!

  • 5
    « Simply perfect »

    We recently stayed here on the 27th November for two nights with our son, in order to visit all the shops in the west end, and generally see some of London, firstly we drove in from Bexhill on sea, and got a space in the hotels allocated parking, a trulely warm friendly hotel very helpful reception staff and ideally situated to travel from Swiss Cottage tube station less than one hundred yards away. Thanks for having us. Mr and Mrs white master luca white

    3
    « Quirky, well located, reasonably priced »

    Stayed here for two nights in a lower ground floor single room. Bigger than I expected, especially for London. Overall fair value: it's not luxury, but it fitted my purpose - a reasonably priced bolt-hole for a couple of nights. The hotel feels like - and is I think - converted town houses knocked together, and as with most BW hotels (in my experience) feels a bit quirky, they certainly don't build to a more standard and consistent template like, say, Marriott or Hilton: rather higgled-piggledy layout. Have to say the patio doors to the outside didn't make the room feel safe, but let's assume there are external cameras / security. Also my window was a broken sash, single glazed, and slightly draughty. The heating warmed the room up fairly quickly, but the room was very cold on arrival. I didn't eat - breakfast was £12.50 or so, and I can't comment on that. There's a lift, but I wouldn't want to be in there if I was claustrophobic, and a couple with bags each would have fun, especially if they didn't know each other! Water was very warm rather than hot; not a problem for me, but worth bearing in mind if you like showers that turn you into a [cooked] lobster. Good location - 2 minutes' walk from Swiss Cottage tube, and given that, the hotel was remarkably quiet. Oh, the wifi: didn't work in my room, which was right at the NW end; there were routers hanging off the walls in the corridors, but as I mentioned, the layout is a bit asymmetric.

    4
    « IDEAL »

    Just looking for one night near Camden and this popped up. It's actually got a bit of character being within a terrace of old residential buildings some 200yds from Swiss Cottage tube station. Staff were friendly and understanding from booking process onwards. The interior IS dated, some may say a little shabby, but it suited us for one night and, given the location, was extremely good value.

    3
    « Average »

    Check in wasn't great, no conversation made by receptionist and didn't really explain anything at all. Nevertheless.... Location great, breakfast amazing and very quick service. Room was on top floor and very quiet but extremely cold, no heating in rooms which surprised me considering it was -2 outside. The shower wasn't great either, which was the only thing to warm ourselves up, abit disappointing. I wouldn't say the hotel room lived up to the standard of the £300 we paid for the 2 nights. Very average.

    5
    « Great location »

    Nice and clean hotel with a good value for money. It is in a nice neighbourhood and quiet. Tube with Jubilee line just one minute from thr hotel. Within 3 or 4 stops in the centre of london. You can book it!! Room has everything you need. Even free wifi.

    3
    « Clean rooms Hotel close to Tube »

    I had a basement room, but it was light. The decor was ok and the bed comfortable, The TV had problems with the channels. All in all I thought the whotel was ordinary, but nothing to complain about, a plus was the hotel room was quite large for London

    4
    « A good stay »

    My husband and I had a four day holiday in London and, although the hotel looks a little tired, the room was lovely and the bed very comfy. Breakfast was included in our price and it was of a really high standard. The hotel is literally a 2 minute walk from the tube station and on the Jubilee line which takes you directly to the O2 arena. We went to a concert there so it was fantastic to travel direct without having to change.

    4
    « Good location and comfy bed »

    This hotel is perfectly placed being a short 5 minute walk from the underground. We only stopped for 1 night but would have stayed longer if we had time. The room was plenty big enough with lots of seating available. Breakfast was good and quickly served. The only fault we had with this hotel was the rudeness of the man that checked us in, all the other staff were polite and friendly

    5
    « Very elegant and comfortable, quiet and close to public transport »

    My husband and I stayed at this hotel already 3 times and we were always very satisfied, the hotel and the rooms are very elegant, usually large, beds are comfortable, as are chairs and couches, we always ask for a bathtub and always get one. The hotel is very very close to both the underground stop and the bus stop, and this year there were works on the street, not the hotel's fault of course, but beside that and every other time, the neighbourhood is very quiet and extremely nice and characteristic. I highly recommend to choose this hotel for a calming and relaxing stay.

    1
    « Creaks like a Halloween haunted house, bad night sleep. »

    Stayed in 304 nice big room, but the floorboards creak especially for the room above. It has been mentioned on other reviews the hotel is tired. As you walk down the corridors you can hear the floors creaking. Simple to fix if they wanted. If you want a good sleep stay somewhere else, or bring ear plugs. I rang reception and asked to move but was told it's was full so no chance of moving. It's going to be a bad nights sleep as you hear a family creaking about, going to the toilet etc. Never again...

  • 5
    « A wee Cracker »

    Great inexpensive Hotel ,Clean, good breakfast ,nice rooms ,in quiet area ,handy for jubilee line and nice staff No complaints at all from us on recent weekend trip Only slight drawback was that didn't seem to be many restaurants beside the Hotel but with Tube on doorstep we didn't find this a problem as we were in Central London both nights sightseeing and eating .

    4
    « Overnight stay »

    Lovely comfortable room, traditionally furnished. Very clean. Had good nights sleep - the area is quiet and peaceful but also convenient for the underground ?? and central London. Comfortable bar area. Limited menu, but that was not an issue. Helpful polite staff.

    5
    « Lovely Hotel »

    Stayed hear with my 6 year old daughter for one night and it was lovely. The staff were great and our room was spacious and very clean. The hotel location is perfect, off the main road in a quiet back street but still close to the tube. Perfect nights stay.

    2
    « Ok room, in need of updating »

    I had a top floor room, the staff were helpful and good location however the room was in need of updating and the water pressure for the shower was really poor. There was a good selection of teas such as green and white tea. The lift didn't go to the top floor. Quite a lot of noise from other guests

    4
    « Old but Nice »

    We spent 4 nights at this hotel last May. The hotel has a good location as it is very close to the underground as well as some convenience stores and restaurants. The hotel feels a bit old and rustic, however the room was clean and the bathroom was very nice. The internet was good and we had no issues with it during our stay. The front staff was very nice and even allowed us to check-out at 12 rather than 11 AM. I would definitely stay at this hotel again when in London.

    3
    « A small part of the charm ist left, good location for tourists using the metro. »

    We had a twin bed room in the basement. It was quite roomy, except of the extremely small shower. The cleanliness was ok, the beds were good. The breakfast offered is not exciting, but quite ok (small buffet and hot meals a la carte). The hotel is close to the metro station Swiss Cottage (about 200 m), and this walk is very safe at any time. The service at the reception is not friendly at all - too anonymous and unfriendly for such a small hotel.

    4
    « Swiss cottage area »

    Very nice hotel in great location. 1 minute walk to tube. Friendly and professionally run. Found rooms towards back of hotel quieter with lovely leafy outlook and rooms larger with more interesting decor. The only drawback was rooms on the 4th floor could only be assessed via lift to 3rd floor and then luggage had to be carried a flight of stairs. But nice place to stay.

    4
    « Quiet location »

    Lovely hotel with very helpful front desk staff. Beautifully comfortable room (deluxe double) with loads of space and good size bathroom. The location was very quiet so enjoyed a peaceful sleep. Easy to get to via tube and easy to find.

    5
    « Good price, great location »

    Hotel is located in great location, safe and close to amenities. Would definitely recommend to friends and family staying in England. Easy to get to all of the sites, great coffee at the Hampstead theater close by - the Camden market is out the door every Wednesday.

    4
    « a very goood experience »

    We had already been in the hotel the last year and we had a good Stay; it's located in a very convenient location. The staff is very kind.. Only a small problem : please put most comfortable mattresses . thanks.

  • 4
    « Great stay »

    Lovely property, great staff, comfortable bad, and great in room facilities including the coffee/tea station with cookies. Great housekeeping, and hotel staff. The property itself is has a lovely English character and located a 3 min walk from the Swiss Cottage station. Only had a bit of issues with the wi-fi in the room and the hairdryer is outdated.

    2
    « Poor Staff »

    In general the staff were helpful and pleasant. But two in particular were very rude and unhelpful, the bar man was rude and when delivering food to my room was unpleasant about it being charged the room. Also a receptionist, I believe his name was Ian, made a point of making me feel unwelcome and lacked general personal skills. The quality of food was very lack lustre and the quality of even a basic sandwich was appalling, also I ordered a tea and biscuits to the room and all that was brought was a tea pot a half jug of milk not even enough to cover the amount of tea; no biscuits in sight and I was charged for the full package.

    3
    « old fashioned hotel in good location »

    located in lively position , single glazed wooden windows let noise into rooms , staff friendly , hotel has a lift that works but my room although a suite had a toilet positioned in a place contortionists would struggle to pee in

    4
    « Superior rooms good for family with one kid, nice and helpful staff »

    If you are willing to be in the centre and not go bankrupt, this is a good compromise. No excessive additions, but all you need to get rest. Imax and Regents park, and zoo nearby. The staff is very communicative and helpful. Not for luxury travellers obviously.

    2
    « Upgrades prices »

    Because of less available rooms because of a rugby cup prices went up. I paid 160 £ for a single room and had to pay a deposit for a socket. Also breakfast is not included and matras is poor. Quality of breakfast also poor with not tastefull coffee. Location near undergroundstation. Service average: Nice staff but also unfriendly staff.

    4
    « Quiet.. Nice and near to the central »

    We've been there in July 2015 in a family room with my young child.. The location is great.. Near to swiss cottage station.. Only 5 minutes away from it.. Quiet street and nice old building Highly recommend but the beds are a little bit small.

 

Getting to the hotel ...

All directions
·From: Highway A41. To Swiss Cottage, off Adelaide Road B509, 50 yards from Swiss Cottage Tube Station. ·From: Jubilee Line. Take Exit 2, Eton Avenue, walk two minutes to the BEST WESTERN Swiss Cottage Hotel.