BEST WESTERN Hotel Lexington Inn,  Lexington

4.0/5  - based on 344 guest reviews.
850 N Lee Highway, 24450-3725, Lexington, United States - See map
+1 540 458 3020 +1 540 458 3021

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 349 traveler reviews
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The BEST WESTERN Lexington Inn, centrally located in the heart of Virginia's Shenandoah Valley, offers superior customer service, affordable rates and all the comforts of home, which guests have come to expect from the Best Western brand. Lexington is full of historic sites, natural wonders and plenty of excitement. Within a few short minutes of the BEST WESTERN Lexington Inn, you'll find Robert E. Lee's and Stonewall Jackson's final resting places, the beautiful scenic Blue Ridge Parkway, Virginia Military Institute, Washington and Lee University, Southern Virginia University and the Virginia Horse Center. Guests of the BEST WESTERN Lexington Inn will find that each guest room at this pet-friendly hotel offers cable satellite television with HBO, complimentary high-speed internet access and exterior corridors, for your convenience. Other amenities include an on-site exercise facility, full service business center, meeting/conference space and a complimentary full hot breakfast each morning. We are also adjacent to a Free Tesla Super Charging Station. Whether traveling for business or pleasure, our guests are sure to appreciate BEST WESTERN Lexington Inn's quiet surroundings, friendly staff, scenic views and close proximity to all that Lexington has to offer. Book a stay at the BEST WESTERN Lexington Inn and save today!

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Room 1

Guest reviews


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based on 349 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
114
Verygood
 
132
Medium
 
70
Poor
 
20
Horrible
 
13
Business Business 34
Couples Couples 113
Family Family 126
Friends getaway Friends getaway 30
Solo travel Solo travel 33
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Lexington Inn,Lexington
  • 4
    « Nice Stay »

    Room was clean and breakfasts were good. Mattresses not of top quality but we slept ok, We didn't get maid service the first night, but that was fixed the next day after we asked. Neighborhood was nice and grounds were kept up.

    4
    « Above average bang for the buck »

    Location is right off 81, next to restaurants and gas. Rooms are clean and included breakfast had a good number of options. Motorcycle friendly- has spot for washing bikes. Definitely I'll keep this one on my list for future travels

    4
    « Always Very Nice »

    I have stayed here many times and have written reviews on it before. Nothing has changed. Good quality, clean rooms, great value and excellent hotel staff. Sharing the same parking lot with an Applebee's restaurant, Dairy Queen fast food, gas station with mini-market. If you prefer Holiday Inn to Best Western, there is one next door. I haven't stayed there as I like the BW.

    5
    « We will be back! »

    We've started using this motel whenever we visit my MIL, several times a year. The location is great and the rooms are always clean and quiet. It is pet-friendly too. The AAA discount makes it a bargain for the area. The breakfast is freshly made and you have more than enough to choose from; eggs, waffles, fresh fruit, cereal, toast, oatmeal. The linens are soft and clean. The cleaning staff is friendly. Those behind the desk are accommodating. Have a nice stay!

    4
    « Best western Lexington Va. »

    Stay was very good. Room was clean and had everything I needed. Staff was friendly and courteous and had a good selection for breakfast. Only thing was the water pressure in the shower was not very strong, but overall I would stay here again.

    2
    « Poor accommodations and unfriendly people! »

    I called the day before arrival and ask for the room to be treated since the only remaining room was considered a smoking room. I was assured it would be taken care of. When we arrived nothing had been done. It all made sense the next day when our room was being cleaned and the maid was standing outside with the door open, smoking a cigarette. The carpet is stained and the bed covers are well worn. This is by far the worst Best Western I've stayed in. Unfortunately it is a toss up with Best Western. No consistency! Would not recommend!

    4
    « Ol' Reliable »

    I come here whenever I want to stay overnight in Lexington (except when there's a home football game on a weekend). The rooms are what they ought to be (hot water, horizontal beds, working shower), there're frequently coupon specials, downtown is just down the road, and Applebee's is next door.

    3
    « Budget Hotel »

    This hotel is fine if you are on a budget, and don't mind staying in an older partially renovated motel or if other limited service hotels in the area (BW plus, Wyngate, Holiday Inn Express, Country Inn or Hampton Inn) are booked. It is well located, but understaffed. I stayed here on consecutive weekends (room 219 on 11/5 and 129 on 11/12) for events at W&L, and found the check-in process to be slow and clumsy each time. A single desk clerk,did the best he could to answer questions from guests, answer the phone, direct cleaning people and check in new guests. The rooms are clean with new case goods and lamps, but the owner stopped just short of completing the renovation; leaving the old wallpaper on 3 walls and window treatments (which hold a smoke odor from years past). Lighting in the bathrooms is poor if that is important to you. The rooms are equipped with large flat panel tv's, however, reception is poor, and HD reception is not available. Not great for watching ballgames.

    4
    « Very Nice Motel »

    This is a very nice clean and comfortable motel. The breakfast buffet was delicious and had a great selection of items including fresh fruit. There is also a good Applebees Restaurant right next door walking distance which was very convenient.

    3
    « Average »

    This is a typical "motor hotel" Well located near, but not within walking distance, both campuses and in the same parking lot with Applebee's. Rooms are clean. Staff is courteous. Breakfast is typical of what you would expect of a limited service motel. While I would not classify it as a great value, it is brobably as good for te money and one can expect just outside of Lexington.

  • 4
    « Nice surprise in an overpriced market »

    While the property seems to be converted from the very early Hampton Inn model, it is in very nice condition and staffed by pleasant front desk staff. It' s nice to find a well-maintained, comfortable and reasonably priced motel that you can park next to or near your room. It's worth the stop if you're not looking for a newly built facility with the latest appointments.

    3
    « 10/25/16 »

    This hotel was very reasonable and we were satisfied with it. The front desk put us o n the first floor after assigning us to a room on the second. My wife is handicapped. We were very pleased about that.

    4
    « Good location »

    We stayed here on our way up I-81. It was convenient and allows dogs. There were good places to walk our dog. The breakfast was okay. The room was roomy and clean. The only issue we had was that our GPS did not take us there - for some reason it took us several miles further and we had to turn around and look for it.

    5
    « Clean with friendly staff »

    Hotel is modern, beds are comfortable and room was very clean. Staff was very friendly and the breakfast was very nice. The location is right off the highway and close to the historical town and the colleges.

    3
    « Ok place »

    It was late and decided to stop at a Best Western for the night. It seems back east the hotel chain is certainly not up to the usual standards. It had outside corridors which people seem to be inconciderate of others was like sleeping in a repainted cheaper hotel. Do not recommend. Paint does not always make things good. Bed was ok. Room very run down.

    5
    « Excellent Customer Service »

    I inadvertently booked one double bed instead of two double beds. The hotel was very booked, but Gary and Jude went out of there way to get me a room with two beds. I can't thank them enough! The breakfast was good and all the hotel staff from cleaning to the front desk were helpful and polite!

    1
    « I just want to sleep »

    There was so much noise in the parking lot throughout the night. People talking loudly, car alarms going off. I never did get to sleep. The desk clerk was completely uninterested I would stop just shy of calling him rude.

    3
    « Okay hotel »

    Outdated decor and some handiwork that needs to be done to spruce up place for the price we had to pay for one night. I would say its more of a low 100 dollar price range, rather than upper 100s like we paid. However, I should note all the hotels in the area were going for that. Breakfast was pretty good and I appreciate that!

    4
    « Halfway point of a Trip »

    Clean, comfortable, for a reasonable price. Rooms were good size. We had one with two double beds with 3 people staying and we had enough room. This hotel has entry into the rooms from the outside. You forget how easy it is to unload a car with these types of rooms now that most hotels don't have them.

    5
    « Michelle »

    Michelle was wonderful, we had an issue which she resolved quickly and and kept everyone happy! Very professional and pleasant to work with! Would definitely recommend to anyone traveling in the area! The entire staff were warm, friendly and helpful, motel was quiet, breakfasts are always great at every Best Western I have ever been to.

  • 4
    « Had a Good Night's Stay in Lexington »

    We recently stayed at this hotel in Lexington. Room had outdoor entry, room size was good, and it was clean. Parking was convenient and free. Service at the front desk was efficient. Hot and cold free breakfast good (typical Best Western fare). We experienced no significant issues here.

    4
    « Lovely, comfortable and quiet hotel »

    This hotel suited our needs and it was really clean and tidy. The air con was a little noisy when it cut in during the night but apart from that the room suited us. The Applebee's Grill and Bar next door was a great place for a meal and the staff at both the hotel and restaurant were friendly. I would recommend this hotel for travelers.

    3
    « Stay in Lexington »

    The hotel was ok except the air unit was very dirty and so my allergies were bad. Other than that, the room was clean and the staff friendly. Not real happy with all the Trump signs and confederate flags all over the city so would not recommend this location to anyone who this might offend. We did not visit any business with a Trump sign out front.

    4
    « Fine »

    Best Western is a good choice for reasonable predictable stays.A good value and I have no complaints. Even the TV remote is disinfected and there was a nice note from the housekeeping staff. I stay at BW fairly regularly

    4
    « weekend getaway »

    Clean, comfortable and good service. Very friendly and helpful staff. Having onsite breakfast with lots of breakfast choices (including making your own waffles) was a plus.. Would use Best Western again!

    4
    « Nice Rooms, decent price »

    This hotel is a good no frills place to stay. The staff is kind and helpful and the breakfast is really good. If you want a decent place to stay without paying an arm and a leg, this is the place. The only negative I had was there was a lot of long dark hair left on the bathroom floor. I am hoping it was the maids and not the person that stayed in the room before us.

    4
    « weekday stay »

    The room was comfortable and quiet. Another stay was not quiet as the guest were congregating on the balconies at a later hour. Second floor noise is sometimes an issue for the first floor. i have far to drive so I need to be rested. I have stayed at this hotel several times. Most stays were good. The location from the highway is very convenient and the breakfast selection is excellent. The indoor pool is a plus. I noticed improvements in the rooms. The staff is very nice.

    4
    « Short stay in Lexington VA »

    The hotel was clean, the staff was friendly and everything worked. This is an excellent choice when on a budget and the frills don't matter to you. Places to eat and I64 exit nearby. Breakfast met expectations. Only a minute or two to VMI and downtown Lexington.

    4
    « Nice hotel, but has some issues »

    The hotel is nice, hot breakfast was good, but the double beds need replacing. They are curved in the middle, so a couple rolls to the center. Will make sure we get a queen bed in the future. Also the refrigerator froze all my food and beverages in it. Good location in town. Reasonable price and staff very nice. Had to carry luggage to the second floor as there was no elevator.

    5
    « Passing through, quick stop »

    Great place to stay for an overnight with a family. Office staff was very friendly and accommodating. Beds were comfortable, our room was clean, and the AC worked well. To top if off they had a wonderful complimentary breakfast, great variety of hot and cold options. We will definitely stay again when passing through the area.

  • 3
    « OK stay »

    We have stayed at several of the area hotels and this is about in the middle. Certainly not the best OR the worst. It was very clean! That is a positive! If we cannot find room at our preferred hotel, we will stay here again.

    3
    « Over night stay, just ok »

    The front desk clerk was very friendly and the exterior of the hotel was nice and clean . Having stayed in many BW places in the past, I was slightly disappointed this time with my room (#109). The carpets were worn and several areas were replaced with pieces of cutout carpets. The only problem with this is the edges of the cutouts were frayed and curling up which could cause someone to trip. The carpet by the doorway had a watermark stain as if a hard rain came into the room. There were no pictures on the walls which seemed odd for a hotel nor a microwave or small refrigerator. The bathroom was clean and the towels were extremely large and soft. We arrived late, were very tired and since we were leaving early the next morning it seemed useless to complain.

    4
    « over night stay »

    we had a nice room with the fluffiest towels i have had in a hotel EVER !! firm beds but clean and so too was the bathroom. Lovely breakfast with several choices of FRESH fruit!! Applebees next door gave hotel 10% discount. my only complaint was the noise early morning of big trucks starting up, and moving out ! would definitely stay here again, for the lovely towels !!!

    5
    « Excellent Hotel, especially for those traveling with dogs »

    We were so pleased when we arrived at the Best Western Lexington Inn. We were given a room with a grassy area directly in front. The other guests were pleasant and friendly, and PICKED UP THEIR DOG'S POOP! The room was easily puppy proofed (14 week old Labrador), was clean, with a comfortable bed, and quiet throughout the night. An Applebees is across the parking lot, so we had a decent take-out dinner, with the choice of eating in-room or at the picnic tables just outside our door. We didn't feel like we could leave the puppy alone in the room (he might bark), so this was a Godsend. Also the hotel breakfast is perfectly adequate. I will go back there.

    2
    « Third room much better! »

    Where to begin... check-in was great, the person at the front desk was friendly. The hotel is two story, free Wifi and breakfast (6 am - 9:30 am), located next to Applebee's and a gas station. Only about 15 minutes to Natural Bridge and the Safari. First room assigned to us #207 upstairs (no elevator by the way), the CO2 detector was going off. Room 2; #121 downstairs, smelled of mold and mildew (1st pic of mold in A/C unit after we came back from dinner). We thought ok maybe because the room was locked up and the air was not on. We turned the air on and walked next door to Applebee's for dinner. When we came back about an hour later the smell was to unbearable we had to switch rooms again for the third time. The lady at the front desk was very apologetic and said their hotel was being renovated and gave us two choices; full refund or third room. Because it was late we choose the third room, #112 downstairs. Finally a decent room and no odor of mold and mildew and no CO2 detector going off. Only issue with third room, the beds are kind of hard.

    5
    « Excellent hotel »

    We stayed at this pet-friendly hotel for 3 nights, with 3 dogs. Staff was helpful and attentive, hotel and grounds were clean and well-kept. Breakfasts were excellent, lots of choices, very good food. Beds were comfortable, housekeeping staff was great. Highly recommend this hotel, especially if traveling with pets.

    4
    « Overpriced »

    This is a nice motel. Clean and friendly service. Nothing fancy or different than all the other places along interstate 64 & 81 in Lexington VA. Breakfast was the usual continental. My only complaint would be the price. It was an Internet booking, so I'm sure the regular price would be even higher than the 100 bucks we paid for a nights sleep

    3
    « Good standard room »

    Acceptable clean, comfortable room, hotel lobby and grounds in general is tired.. needs remodel. Watch if you book far in advance, as a low listed rate may change dramatically if there's a college or special event going on.

    5
    « A good night's rest with pup »

    Property was easy to find and maneuver from the highway. Reception was smooth. Building is easy to navigate and all areas were neat and clean. Our room was located on the first floor and had direct outdoor access. There was plenty of yard to exercise the dog. We were able to walk around the entire building and even paved areas were well landscaped with trees and mulch. Initially I was concerned about being on the restaurant side of the building but with the large open yard it was comfortably quiet and there was plenty of parking spots. Slept well in the King bed and there was plenty of room to move around.

    4
    « Repeat guest »

    This was our second stay at the Best Western Lexington Inn. The rooms are in need of some care. The tubs could use some new caulk, the wooden furniture could stand to be replaced. However, the rooms are clean and the beds are comfortable for a decent price. We didn't go down for breakfast this time around, but it was good in the past. Internet service works just fine, but the reception on the tv was not so great. The staff is very friendly, and we had a very pleasant exchange with housekeeping as we departed. The hotel is in the same parking lot as an Applebee's, a Dairy Queen, a gas station with convenience store and a Holiday Inn and close to I-64 and I-81. I would stay here again in the future, but newer hotels in the area could draw me away if the price is right.

  • 4
    « Quick stop »

    Stopped here on our way to South Carolina South so we didn't get to see the area but we had a pleasant stay at the Lexington. The rooms were clean and the air conditioning was nice and cold like my husband prefers!

    4
    « Good Overnight »

    Stayed at Best Western during vacation trip. Had problem with room checking in, reserved king bed and assigned double bed, soon remedied. Room was clean and well maintained. Loud conversation outside and smoke coming through th ac unit along with swearing accompanying commercial vehicles distracting, but it was a comfortable night

    5
    « Excellent location clean and quiet »

    Perfect stop off hotel while travelling. Super quiet, clean, looked newly remodeled. We checked in late, our room was ready and waiting and clerk had us processed in under 2 minutes. Its less than 10 minutes to the Virginia Safari Park, which made it convenient to achieve quickly and continue or daily drive to the next location.

    2
    « Would not stay here again for the proce »

    We read a few reviews before booking, and thought for the price that it would be a nice stay. Upon arrival, we noticed the cable literally ripped out of the wall, the TV remote control did not work, and there was hair and what looked like food on the sheets. Maintenance was quick to come to our room to fix the cable but he could not figure out how to fix the remote control and left us with the remote that did not work. The room was your average, outdated "cheap stay." The breakfast was average and the kids were happy with the waffle maker. We will not be staying at this Best Western again. It is over priced.

    4
    « Nice Hotel in a Nice Town »

    We stayed here two nights. Aside from the dog smell the first night in the room we enjoyed our stay well enough. Check in went smoothly but there is no elevator so we had to lug our things up the stairs to the second floor. All of the bed pillows were lumpy. It's good that you could tell they wash them at least but would be more comfortable without the lumps! In the morning you can find a complimentary USA Today at the front desk. The lobby is beautiful with a fireplace and seating and the breakfast area is attractive and comfortable also. It was quiet at night for sleeping. We are planning another trip up that way to see The Natural Bridge sometime and would likely stay here again depending on future reviews and pricing at that time.

    4
    « Very nice stay! »

    Exceptionally clean rooms, with very friendly and helpful staff. Had to make a number of reservations and then a number of changes, about which they were very patient. Saw the word "modest" in referring to the hotel on Trip Advisor, which does not do justice to the overall good quality of our stay.

    5
    « Good place to stay »

    it was very easy to make reservations, The staff was friendly and competent at their tasks. We had a comfortable and quiet room with a comfortable bed. The morning breakfast bar had a good selection of food.

    3
    « May Be looking for another place to stay »

    This hotel was average. Upon checkin we kept hearing a noise and realized the toilet was running. We got in after midnight so we just went right to sleep. We had to sleep with the bathroom door closed due to the noise. The next day I was looking for extra shampoo in the cabinet under the sink and there was an open bag of potato chips under there. I went to the front desk and told them about the toilet running and the potato chips. We came back after a long day and the toilet was still running and the chips were still there. I threw them in the trash. I noticed that they never brought another bottle of shampoo in so I had to call the front desk to get more. They said I had to go to the desk to get it myself. So I had to get dressed so I could get the shampoo. The next day after we got back after a long day out we saw that our room was never done. Our wet towels on the floor and beds unmade. The toilet ran the entire time also. Disappointed in this place

    4
    « Very Good Value »

    We stayed for one night recently. The room was clean, service was pleasant, and we were particularly impressed with the breakfast. This included hot buffet with good scrambled eggs, sliced fruit for your cereal, and various pastry/breads. The bed was a bit soft for me, but that's a minor quibble. All for a very inexpensive rate of around $125. We recommend it and would definitely choose it next time.

    4
    « Good place to stop »

    Prompt staff, clean rooms, free internet and great breakfast. I would definitely stay here again. They were very accommodating of our cat who is a beloved pet. It was easily found and parking was just outside the room.

  • 5
    « best western getaway »

    Nice friendly environment. rooms were clean. Easy access on and off the highway. helpful staff. price was awesome. places to eat, gas. very nice area to be. would absolutely stay there again. breakfast area was nice had a nice variety of breakfast options.

    4
    « 3 day trip »

    we found the hotel to be quiet, handy to other facilities, the only thing we did not like was the choice of tv channels..NOT enough choices. Also the high speed internet did not allow me to have access.

    1
    « Non-Family/Christian atmosphere being generatred. »

    Upon going to breakfast on the morning of our leaving, I noticed that on the Male and Female bathrooms new signage of Male/Female were posted on both doors. If I had known that BW was going to jump on the bandwagon trying to force this down my throat I would not have scheduled my stay there. I am urging all to boycott this chain until they back off of this.

    4
    « Clean and quiet »

    Stayed here on a quick trip from PA to SC. The room was comfortable and clean. It was, by far, the quietest motel room I've ever stayed in!!! We make this trip regularly - I'd definitely look to stay here again. Breakfast (included) had nice options, but the breakfast room was too small for the size of the hotel.

    3
    « Good for an over-nighter. »

    Friends and I were riding to Washington, DC, for Rolling Thunder and met up with 3 other friends. It was almost dark. Check-in was easy. The rooms were clean and I suppose the chain is now putting little rubber duckies out with a cute little saying that wants you to take it on your travels and take pictures with it. Nice touch. I'm going to give mine to my great-nephew for his bath time. Otherwise, I didn't get to explore much because we left pretty early the next morning. The bed was comfy. They had breakfast included, which was good. This was a good "stop-off" motel. There was an issue with sewer smell outside, though. I don't know if it was this motel's, Applebee's (which was right across the parking lot), or the other motel which sits directly behind this one's sewer issue. But, if the wind blew while we were sitting out on the walkway and chatting, it was VERY noticeable.

    5
    « My husband & I enjoyed our stay for one night »

    Pleasantly surprised by the cleanliness, comfort of the room, good breakfast items to select from. Room rate discounted due to a coupon which made the rate more reasonable for an overnight stay but still too expensive for a night's stay.

    5
    « Very clean and great value »

    Rooms are smaller than those in larger hotels and your room opens to the outside with a covered walkway, but the room is very clean and the bed is very comfortable. Also it is nice to be able to sit right outside your room, weather permitting. Breakfast is fine with the usual standard breakfast fare and the location is very close to Lexington center, W&L and VMI. All in all it is an excellent value for the price

    4
    « Just a weary traveler on 81 »

    The facility sports 2 floors but beware if you have problems with stairs as there is no elevator. The room was clean and adequate. It was a Saturday night and although it appeared to be booked, there was no noise. Applebee's is immediately next door - no road to cross - but I did not dine there so I cannot attest to its condition. The price was a good value. The tv channel reception seemed somewhat limited. The outside of the facility has several small intimate patio areas with umbrella tables. In warmer weather this could be very attractive and desirable or it could be noisy. All in all we would stay again.

    4
    « A good, no frills place to spend a few nights. »

    I wanted a quiet, inexpensive place to spend several nights while I was doing research at Washington & Lee, and this place was just what I wanted. The rooms are not new by any means, but they were clean, comfortable, and quiet. The WiFi worked great, and as with every Best Western I've stayed at, the breakfast was very good. (I don't like sweets or starch for breakfast. Best Western provides eggs and sausage or bacon.) The only minor drawbacks for me were that there was no desk to work at and, as is the case at virtually all hotels nowadays, there was no ventilation. The windows would not open and the air conditioner had no option to bring fresh air in from outdoors. I had to leave my door open to get fresh air, and I noticed several other guests were doing the same. Fortunately it was quiet outside and there was very little foot traffic on the hotel walkway, so I could leave the door open.

    5
    « Friday night stay, graduation weekend »

    I was apparently fortunate to obtain a reservation about six hours before I arrived. The hotel was situated in an area designed to be close to a major Interstate, I-81. The hotel did not appear to be crowded, although this was a "graduation" week-end. I was pleased that the room was furnished with both a microwave and a small refrigerator; I used both appliances. I was also pleased by the quality of the complimentary breakfast, since sometimes the quality of this amenity drops on week-end mornings.

  • 3
    « room run-around »

    We had a very weird experience at this hotel. on the positive side- the staff was friendly and helpful. The rooms were clean. Here were the problems- I had booked the rooms a whole year in advance to insure that my mother, who has mobility issues, would be comfortable. My parents were given a "handicapped" room with a double bed so small, they both couldn't lay down on it. there was also an armchair that was so hard, they couldn't sit on it for very long. Our rooms were not conjoining with theirs, but up one floor and down the hall (remember, I booked a year in advance to make sure of the set- up.) We ended up having to ask for a cot in order for them to get any sleep! I think that there was a rate hike sometime after I booked the rooms, so we were given the less desirable ones, since I booked at a cheaper rate. Like I said- clean, nice staff; but I felt gypped with the arrangement we ended up with!

    3
    « Disappointed Entire Hotel is Pet Friendly »

    Check-in was fine, so was check-out. However, the fact that pets are allowed in all rooms was disconcerting. Why do they not assign so many for pets and ensure other rooms are completely pet hair and dander free? This was the best choice in the area with many hotels looking very run down so we did not have much choice, take it or drive another 50 miles late at night. The complimentary breakfast was adequate. Just disappointed that while we had the choice of a non-smoking room, we could not choose for it to be pet free. We will only use Best Western again if in the same situation. Their hotels are adequate but we do not appreciate the pet policy. For this reason it gets a poor rating.

    5
    « Very Pleasant »

    Very pleasant stay. Conveniently located with a restaurant next door and courteous staff. It was referred to me by Trivago, however at check-in the reservationist was able to save me additional monies by signing me up with rewards program.

    4
    « Decent Exterior Entrance Motel »

    I ended up crashing here halfway home on a drive from Nashville to Hartford. I usually avoid exterior entrance motels because of security, rodent, and bug issues. This one was a pleasant surprise. The exterior grounds were meticulously maintained to golf course standards. The room was a little dated but very clean. The bed and pillows were very comfortable. The guy at the front desk was a little cranky, but I suppose if I had to work at 1:00 in the morning I wouldn't be super happy either. Not a bad place to stay.

    4
    « A nice stop with the dogs. »

    This hotel was clearly renovated in the recent past and is attractive, clean and quiet. For the non- pet friendly travelers out there, notice that I said clean and quiet. I heard nothing from the other dogs staying here, and the hotel looks clean throughout. With a sizable number of term guests working in various construction/utility jobs, and an adjacent Applebees, I expected at least a little noise, but none was heard. The staff was courteous and professional.

    1
    « Hotel Review »

    Although we always stay at Best Western hotels when available, this one was no where near the usual standards of Best Western. When we checked in I asked for a room on the first floor with an outside door and was told that the hotel had no such rooms. He gave us a room on the second floor but there was no elevator to take our luggage up. The hallways were filthy and our room smelled. Checking out the next day the same clerk was on duty so I asked him why he told me there were no rooms with outside doors, when clearly, there were. Not only did he not answer my question, he didn't speak! It was the strangest experience I have ever had at a Best Western. Needless to say, we will never stay here again and certainly would no recommend this hotel.

    2
    « Would stay elsewhere if could »

    Front desk staff was not caring that Housekeeping 'missed many rooms' that day and they had run out of replacement towels. Bed was not comfortable & A/C very noisy. Walls very thin and could hear conversations from room next door. Many other better options available in that area. Only redeeming value is the Applebees next door.

    4
    « W&L Reunion »

    Our group had two rooms for our weekend visit to Lexington. We want to recognize our housekeeper Mary. She was super courteous and made sure we had everything we needed, even when we hadn't quite made it out of the rooms yet. Convenient location for reunion events.

    5
    « best western »

    the hotel was very economical and gave us everything we needed. the surrounding landscape was inviting and the amenities lived up to the best western name. it was located in a spot very accessible to restaurants and highways.

    4
    « Stay at Lexington Inn »

    We did not like the pillows and the bed.Both were to soft.No support for our bad backs.Our second day there they brought in clean towels,but did not clean the room or fix the beds. A strong smell of cigarette smoke kept coming in our NON smoking room.And you could see daylight around the bottom of the door and feel very cold air also.

  • 4
    « value stay »

    This hotel was excellent value for money. The location was close to necessary amenities required for my trip. Staff was helpful, room was clean and spacious. I would definitely stay at the hotel again.

    1
    « Not as advertised. »

    Even my husband hated the room! To start the experience I was hit with an unpleasant musty/deodarizor odor when I entered the door. There was a hair in the sink and the tub. The decor was dated. I was deceived by the full smiling face for the rating on a travel web site.

    3
    « Fair to average. »

    This hotel is in need of up-dating. It is motel style rooms that were clean but showing signs of wear and tear. However, bedding (matress) was exceptional and allowed for a good night rest. Well situated near access to major highways.

    5
    « Truly a BEST Western..... »

    This hotel was perfect in every way. Clean, reasonably priced, and right off the Interstate. We loved that it was next door to Applebees, and you could walk right over for dinner or a late night snack. We will be back again!

    5
    « Best Western in Lexington, Va »

    We stay at this Best Western in Lexington, Va whenever we travel this route from Northern NY to North Carolina, weather and room available pertaining. Normally we travel through this area three or four times per year.

    5
    « Good hotel for the price »

    Very comfortable rooms and excellent service. Make sure to ask for dining recommendations based on local venues and not just the chains there (such as the Applebees in the parking lot - who wants to travel somewhere and go to a place like that?) The staff seems well informed on local fair and can direct you to downtown where you will find lots of excellent local food, shops and other interesting places to visit. Downtown Lexington is well worth the very short drive. (Maybe a mile or two only)

    5
    « Can't beat the overall package »

    Had to check out of a competitors hotel a day early because of the filthy conditions. Could not believe how clean and comfortable the rooms were here. I was such a breath of fresh air not to have to worry about rolling over in bed. Should mention the staff was especially friendly here too. Hotel in a cute little setting near restaurants and other shops. Rooms as clean as I have ever seen. Beds were more than comfortable. Would have expected to pay double for the quality I received. Just want to say thanks for salvaging my weekend.

    5
    « great place to stay »

    everyone so nice and everything worked out great I love the area and the drive inn movie but the hotel is so very nice.check in smooth and traveled with family it all was pleasant and will have fond memories.

    5
    « Very good hotel »

    This was a great hotel to be at. The rates were very good. Breakfast each morning had hot and cold items. Rooms were clean and staff was very helpful and friendly. I would stay here again. We like the Lexington area.

    3
    « Very average »

    First the good. Front desk staff was pleasant. We'd booked through booking.com and unwittingly reserved a smoking room. No problem, the front desk clerk graciously moved us to a non smoking room. The room itself was okay was the price. Seemingly clean but the towels looked dingy. Furnishings were dated. I really think I'd pay a bit more for a better place next time. Breakfast was little less than I would have expected, but not too far off the usual included fare.

  • 1
    « Poor Experience »

    The hotel was not clean and the room felt and smelled moldy. Hairs in shower upon arrival. The attendant at the front desk was cold and unhelpful. The room had the tv on when I came in and I thought I was in the wrong room. Electrical items not plugged in - lamps, for instance. I was very disappointed in the experience and cost/value.

    4
    « Excellent in almost every way! »

    My son and I were not planning on stopping in Lexington, but our departure from SC had been delayed and we found ourselves unable to complete the trip back to Maryland in a single drive. I usually research and reserve all our hotels well in advance so I was a bit nervous about finding a hotel "on the fly". We got incredibly lucky in finding this Best Western. The receptionist was very polite, friendly and helpful. I feel I got a fair rate for the night and the room had many excellent points. The room was spotless. The beds were super comfortable, and I was thrilled to wake up with no back pain, which is somewhat unusual for me when traveling. There were three good pillows on each bed. There were plenty of towels and they were larger and thicker than towels we have had in similar hotels. The bars of soap are actually big enough for two people to use easily. A prior hotel had provided what was more like a "sliver" of soap, versus a bar. I appreciated two decent sized bars. The vanity had an unusual amount of storage space, 6 small cubbies plus a cabinet. We didn't need it for our single night, but I thought it was well designed. The room was quiet. The shower was one of the best I've had. Plenty of water pressure. Housekeeping staff had a welcome greeting for us in the morning and the breakfast was better than usual for this level of hotel. The waffles were great, there was sausage, eggs and biscuits too, in addition to the typical offerings. I would definitely recommend this hotel to others and stay here again. Now, the only reason I am giving it 4 versus 5 stars is because of the lack of blankets. This is the second Best Western I've stayed in recently and I wonder if this is something mandated by management, neither had warm blankets and we woke up due to cold. The beds had two sheets with a very thin blanket in between. It's warmth/thickness was more like a flannel sheet than a real blanket. My son was in the bed nearest the heater/AC and he woke up in the middle of the night because he was cold. I also woke up and turned up the temp. (Our room at home is often at just 60, so we are not used to having a super warm air temp, however we are used to having a down/artificial down comforter to keep us warm. ) This room's system fan blew quite hard, and even though I had it set to 73, the room temp remained at 65 and felt cold. I'm confident that we would have been fine if we had just had a decent blanket on the bed. We stayed in two other hotels this trip, and Best Western seems to be the only chain that doesn't provide blankets that are thick enough to keep you decently warm. I think many hotels have switched to down/artificial down comforters in washable duvets and those do a much better job at keeping you warm. I would have given it a 5 star review if we hadn't needed warmer blankets.

    4
    « great overnight location for trip to Florida »

    Convenient on/off from Interstate 81,gas, D.Q. convenience store and ,Applebees in same parking area-car wash across the street-large bedroom with desk, 2 easy chairs, frig and microwave,large, bright, well stocked breakfast area with efficient attendant,hotel staff friendly and efficient

    5
    « Best Western Seldom Disappoints »

    The hotel was clean and well decorated. The room was clean and beds very comfortable. We always try to stay at Best Westerns because they usually meet our expectations and this one did not disappoint. Breakfast options were good and had many things to choose from. We love Lexington and will more than likely stay here again.

    5
    « Stayed for An Agility Trial »

    Great place to stay if you are attending an agility trial at the VA Horse Center. Good place behind the hotel to walk dogs. 5 minutes from Trial site. The hotel has an Applebee's next door?easy to get to. Can get noisey IF VMI Cadets are on pass!!!

    4
    « Good Overnight Stop »

    I was looking for a hotel near off ramp of I-64 with nearby gasoline station and restaurant. This had them all. Right off the ramp into a Mobile station with an Applebee's between it and the Best Western. Made a reservation via Travel Advisor while refueling. Two minute walk to Applebee's from my room. The hotel was showing some wear, but was clean. It appeared that this is a favorite stop for traveling construction and engineering firms.

    3
    « Left a little to be desired »

    We travel to Lexington numerous times over the year to attend events at the Virginia Horse Center. When possible we try to book the Best Western Lexington Inn. Unfortunately the latest stay just didn't add up to the usual experience. During our two night stay, when we got back to the hotel prior to the second night the housekeeping staff did a half hearted job cleaning and restocking the room. Luckily when I got back my bed was made, however I didn't realize linens hadn't been restocked until I was halfway in the shower. Dirt and shavings were still at the entrance of the room, just as they were when we left in the morning. However, our room was lucky as I booked a room for my parents as well and their room hadn't been touched and was only a few rooms down the way. Rather disappointing considering we spend a lot of time each year at Best Westerns.

    5
    « Welcoming »

    We were treated very well here. The staff was welcoming and helpful. The location is close to town but quiet and with good access to everything. There is an Applebee's and a convenience store/gas station next door. The room was clean and quiet and breakfast in the charming lobby was nice. When we called to confirm that we could bring our pet parrot, they were very nice and helpful. The other, higher rated(?), Best Western in Lexington did not even answer the phone.

    4
    « Snow emergency trip »

    Staff and cleanliness of hotel was very good. Parking lots and walkway's well kept during a severe snow storm. Receipts for expense reports were accurate and detailed. I would fully recommend this hotel and use it again

    5
    « Close by VA Horse Center »

    Came to Lexington for a dog agility trial. Hotel very dog friendly. Nice area out behind notel to walk dogs. Easy access to I-64 and I-81 Adjacent Applebee's restaurant and a gas station. Quet room. Only one draw back, the room with double beds is small. So try to get a larger room. Otherwise, highly recommend staying at this location.

  • 4
    « W&L visit »

    Nothing fancy but a good value especially considering the inclusion of breakfast. Only a mile from campus and easy drive. We would consider the hotel next time we visit Lexington and Washington and Lee University.

    4
    « Good rest stop »

    Very nice hotel with friendly staff. The room was very clean and comfortable. It was easy to find and access to the highway was quick and easy to navigate. We plan on using this hotel to and from our travel from PA and FL

    3
    « Fine for a quick stopover. »

    Although a bit dated room was clean, beds comfortable enough. Carpet felt wet- I assume from AC condensation. Breakfast was average. Staff in bkft room were friendly. Check in was efficient. Great location and excellent price point for a quick stopover in Lexington

    5
    « Great overnight »

    Great place to stay. Clean, affordable and Applebees is right next door for dinner afterward. We went for a Lacrosse camp at Washington and Lee. Very happy with our experience. Eggs for breakfast were very good.

    2
    « Needs renovation; old »

    It needs renovation. The doors open to the outside. The beds are not that comfortable. The breakfast is okay. The room is worn and there are stains in the bathroom. There are nicer and newer Best Westerns down the street, but they were booked when we traveled through, so ended up staying here for a night.

    2
    « Needs Renovation »

    Rooms have shabby appearance. Carpets look very dirty. Furnishings, bedding, and draperies look old and unclean. Heating/air conditioning unit very loud and noisy. Overall very noisy atmosphere. Rooms need major renovations. Would not stay here again. Felt unclean.

    4
    « satisfied »

    Good value for the money. Breakfast was average but several options available, cereal, pastries, yogurt, coffee and juices, eggs and sausage. Staff was nice. Bed was very comfortable and room was not overly noisy. Would stay again if in the area.

    5
    « Above and Beyond Pet-Friendly »

    I will never stay at another hotel that doesn't have the boards around bottom of bed where your pets cannot hide. It was amazing. Every pet-friendly hotel should have one. The bed was comfy and the towels were plush. I felt like I was in a 5 star hotel!

    5
    « The best motel ever on our annual trip south »

    This Best Western Lexington Inn exceeded our expectations in all categories. We have made 64 north/south trips over the years and this is the first resort which deserves a 5***** Trip Advisor rating. Starting with reception which was a beautifully-designed area staffed by a friendly, competent desk clerk, to the lobby which spectacular and then to our room which was just like a freshly-renovated model.....all of which was perfection itself. Restaurants were nearby and we walked to Applebee's. The location just off two major highways was easy to get to and the morning departure to our southern route was nearby. It will in our plans to time our trip north so that we can again enjoy the comfort of this particular inn. By the way, we had never stayed in a Best Western, so we are now 'sold' on changing our preferences wherever we travel.

    5
    « Awesome Hotel »

    I truly enjoyed my stay at the Best Western Lexington Inn. They share a parking lot with Applebee's, Dairy Queen and a mini-mart, which is quite convenient. Other restaurants, shopping and area attractions are just a short drive from the hotel. Rooms are super clean and have some of the most comfortable hotel beds I have ever slept on. Staff is very friendly, helpful and accommodating. The free breakfast offers a nice variety of cold and hot items and fresh coffee is available all day in the lobby. Wi-Fi works well, the exercise room is great and the property is very well kept. I'd definitely choose to stay here again, when visiting the Lexington area!

  • 5
    « A good pause in a trip »

    During a trip from Florida to Pennsylvania, I needed a place to stop for the night. A check of options on the Internet brought me to BW Lexington Inn. It was in a good spot (not far off I-81) and the price was right. The room was clean, the staff at check in was welcoming and helpful. The room was quiet and the bed was just right. An Applebees is a very short walk from the inn. Best Western Lexington Inn was a good place to take a break from the road. I'd do it again.

    5
    « Great to be in out of the rain »

    We had been driving in solid rain for two days due to the weather produced by hurricane Patricia. Really pooped and spirits low. The hotel staff really picked up our spirits with their friendly personalities. We do plan to stay there on our return trip in a few months. Great breakfast, great rooms

    5
    « Great value with a great location »

    We decided to stay at the Best Western Lexington Inn for our trip to the Natural Bridge. We have stayed in the HI Express just behind the BW in the past, but the price at the Best Western won us over and will bring us back in the future. Check in was fast and friendly, our rooms were comfortable and clean and breakfast was as good or better than higher priced hotels. For lunch and dinner needs, an Applebee's is right next to the hotel and will give you a discount if you show them that you are a hotel guest. A gas station with an attached Dairy Queen is just on the other side of the Applebee's and a few other places are within a short drive. We were very happy with our stay and we look forward to returning to the Best Western Lexington Inn in the future.

    4
    « More than I expected »

    While traveling the Blue Ridge Parkway we exited & spent a night here. It exceeded my expectations. The location was convenient. It was close to restaurants. Gas stations were also very close. The place was clean & quiet. The staff was courteous & helpful. I would give it 4.5 stars out of five.

    4
    « Best Western »

    Stopped at the Best Western Lexington Inn on our way to the Natural Bridge. Room was quiet and clean. Staff very friendly. The eggs at breakfast were on the cool side. Tried making the waffles three times and they did not bake properly. Batter was thin - probably sitting too long. Donuts were to the stale side. Booked this motel a good month before our arrival. Should have waited till two weeks ahead, room was $10 cheaper.

    5
    « Lexington Inn »

    The Lexington Inn is one of the best Best Western locations we have ever stayed in. Keep up the great work ! Staff and overall cleanliness in room and building as well as access to restaurants we're outstanding!

    3
    « Fair enough »

    It is close to town, staff was actually funny and talkative. Rooms are good, beds okay served continental breakfast. The only down side, which is not their fault is as far as food a Crapplebys next door is the only game in town. II have no idea how that chain survives.

    5
    « Stay in Lexington »

    Great place to stay for VMI's Parent weekend. No worries what so ever. Good location, not far from barracks for bringing my son back to take naps or just hang out. Applebees next door as is a DQ and convenience store.

    3
    « Dated Property »

    This is an older hotel in need of a major renovation. The "motel" rooms are 40+ years old. The place is clean, the beds are good, the breakfast buffet is well done. The rooms are inexpensive. The bathrooms are small. The heating/cooling units in the rooms provide excellent white noise.

    5
    « Forget the rest, stay with the Best (Western, that is) »

    I recently relocated from Atlanta to the Philadelphia area to take a new job after a couple years of no employment. I drove up taking the "western route" to avoid Washington, DC traffic and for the more scenic ride. I decided to spend the night in the Lexington, VA area due to the easy availability of the road warrior (or weekend traveler) essentials: food, gas and lodging. I visited several hotel properties and asked three questions in order of importance to me: price (very important), high-speed internet and breakfast. Many hotels were $100+ for the lowest-priced room. Ugh! The Best Western excelled in all three criteria areas and was under $100 (rates may vary, or course). When I checked in I noted that the big-name "Express" hotel a few hundred feet behind them charged about twice what they were charging. The room was wonderful, service outstanding, and I got a great night's sleep on a comfortable bed with dream-inducing pillows, had a hearty breakfast the next morning and was on my way to Philly. I highly recommend this property. My name is Bill, and I approve of this rating!

  • 2
    « Not much to offer »

    I booked this hotel for a last-minute business trip. Will make sure to plan ahead and not stay there again. The rooms were not well maintained, the staff was apathetic at best and the breakfast was terrible.

    4
    « Good place to stay »

    Centrally located. Rooms was large and very clean. Refrigerator, hair dryer and night light. That was a great plus. They serve a great breakfast. The room was very reasonably priced and with such a great breakfast even a better deal. Applebee's is on the same property which was very convenient.

    4
    « Clean and No Complaints »

    My wife and two daughters stayed here for Parents and Family Weekend at Washington and Lee University. I chose this hotel because it was the cheapest priced hotel that had the best ratings. I was not disappointed, and was actually pleasantly surprised. I wasn't sure what I'd be facing. From the start, the hotel staff was friendly and helpful. The room was immaculate and updated. The free wifi worked great. The beds and pillows were very comfortable. Slept like a rock. In the morning, the breakfast buffet was great. There were about all kinds of breakfast food options, including scrambled eggs and sausage patties, but also cereal, bagels, oatmeal, coffee, all kinds of juices, fresh-cut fruit, yogurt, make-your-own yummy waffles, and more. I was really pleased. My second morning, I had a scheduled breakfast at 9:30, but I went down and got "first breakfast" in the hotel first, as did one of my daughters. The woman stocking the breakfast was perfect--friendly and attentive. Checkout took about 20 seconds. Really. I was very pleased with this stay and intend to stay here next year, too, for the same event. This hotel is the closest to downtown Lexington of all that are close to the interstate on old Lee Highway (Route 11).

    3
    « Standard motel room »

    Clean, comfortable room. Reception staff extremely helpful. Poor soundproofing. We were disturbed at various times of the night by people using their bathrooms, snoring, slamming doors, hammering (!) and smoking on the walkway outside. Breakfast was usual buffet.

    4
    « Fine place to stay overnight when passing through town, could use updating »

    We were traveling up I-81 and needed to stop overnight, this was the cheapest place that had a king bed. We booked online and arrived half an hour later. The manager that checked me in was very nice. Rooms could use some updating but everything was very clean. We did not have breakfast, though it was offered. I'd stay here again for the price and when passing through.

    5
    « Great facility and staff »

    This is a great facility with a great staff. This was our third stay and it continues to impress. After checking in i received a phone call from the front desk shortly after arriving in our room to make sure we were happy with everything. Any questions or needs are met with a smile and effort to please. Facility is very well maintained. The hot continental breakfast (small omelette and sausage) along with fresh fruit was very good and the dining area well maintained. Highly recommend this BW if you find yourself in the Lexington area.

 

Getting to the hotel ...

All directions
·From: THE NORTH TAKE INTERSTATE 81 SOUTH TO EXIT 191. TAKE INTERSTATE 64 WEST 1 MILE TO EXIT 55. TURN LEFT AND THE BEST WESTERN LEXINGTON INN IS ON THE LEFT. ·From: THE SOUTH TAKE INTERSTATE 81 NORTH TO EXIT 191. TAKE INTERSTATE 64 WEST 1 MILE TO EXIT 55. TURN LEFT AND THE BEST WESTERN LEXINGTON INN IS ON THE LEFT. ·From: THE EAST TAKE INTERSTATE 64 TO EXIT 55. TURN LEFT AND THE BEST WESTERN LEXINGTON INN IS ON THE LEFT. ·From: THE WEST TAKE INTERSTATE 64 EAST TO EXIT 55. TURN RIGHT AND THE BEST WESTERN LEXINGTON IS ON THE LEFT.
 

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