BEST WESTERN Plus Chain of Lakes Inn & Suites,  Leesburg

4.5/5  - based on 306 guest reviews.
1321 N 14th Street, 34748-3408, Leesburg, United States - See map
+1 352 460 0118 +1 352 460 0121

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 308 traveler reviews
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Welcome to BEST WESTERN PLUS Chain of Lakes Inn & Suites! Leisure at the lakes awaits guests at this Leesburg hotel, where boating, fishing and a day of swimming gets any vacation started on the right note. Is hunting and fishing your idea of the perfect trip? Leesburg hotels are conveniently close to some of the best sporting and gaming in the region. Whether you're here for a weekend fishing expedition or want an extended stay through all of hunting season, our Leesburg hotel is your home away from home complete with dreamy beds, competitive rates and the best service in town. When looking for hotels in Leesburg, remember that location is everything. At the BEST WESTERN PLUS Chain of Lakes Inn & Suites, guests have easy access to some of the best dining and sporting in town. For those here for a special event, such as Bike Week in April, you'll be in good company since this property is renowned for friendliness and affordable rates making it a popular choice for those who want all the comforts of home. Getting outdoors is simple for guests at this Leesburg hotel. Friendly and knowledgeable staff members can help guests with everything from the best bait shop in town to the closest place for permits. This part of Florida quickly becomes the top choice of many hunters year after year. Make it an annual tradition, whether it's days on the lake that lure you in or the thrill of the hunt. At the end of the day, nothing compares to a spacious, cool guestroom with all the modern conveniences. Top customer service combined with a cozy place to stay means every guest scores ¿the big one¿ when staying here. Reserve your stay at the BEST WESTERN PLUS Chain of Lakes Inn & Suites today and get ready for the trip of a lifetime! Enjoy your stay.

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Room 1

Guest reviews


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based on 308 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
174
Verygood
 
84
Medium
 
29
Poor
 
11
Horrible
 
10
Business Business 55
Couples Couples 97
Family Family 109
Friends getaway Friends getaway 15
Solo travel Solo travel 32
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Chain of Lakes Inn & Suites,Leesburg
  • 5
    « Excellent two night stay. »

    I spent the weekend at the hotel. Booked a King online at the hotels web site. The room was quite large, clean and very comfortable. The staff was friendly and attentive and the free hot breakfast is always a plus in my mind.

    4
    « Minor issues »

    We stayed for 13 nights on a business trip. As always the staff are very professional and welcoming. The room was cleaned properly everyday. We had clean towels, toiletries and coffee. Everything was good from the cleaning staff. The breakfast was good. The hot items were varied each day so that was pleasing. The whole area was kept clean and replenished to a high standard. Our room was bright and large enough for us to work in the early mornings and evenings. Our only reason not to give maximum was that our wash basin was badly cracked. One morning we had a cockroach fall onto the bathroom floor. Despite the later, we would stay again but request a basin with no crack.

    5
    « Great Breakfast. Attentive Staff. Nice Rooms »

    We arrived late on the way to a Florida State Game. The room was large with a nice bathroom.In the morning we went to the breakfast and it was the best I have ever been to other than one in Manhattan. While I was there I wanted to print off Sports tickets and I could not get into the computer at the business center. To make a long story short, the staff was attentive and fixed the problem! :-) I would stay here anytime!!

    4
    « Comfy room »

    The room was comfortable and clean. I love the squeeze cleaning stuff in the bathrooms. The bed was great and there was plenty of parking. I just wish the tv worked better. It was hazy and I wanted to watch football.

    5
    « Wonderful hotel »

    We were very pleased with our 2 night stay. The motel was very clean, staff very pleasant and accommodating and the room was comfortable and nice. Breakfast was very nice. Would definitely stay there again.

    3
    « Not off to a great start »

    The first room we were given at this hotel had an overwhelming odor of urine when we walked in. It was BAD. We immediately walked back to the desk and asked for a new room, which we were given. Just surprised the cleaning staff thought that the room was acceptable for guests, it was obviously not clean by any means!

    5
    « Great place to stay »

    My husband and I were visiting the area for a week to see family. We found this hotel, and we really enjoyed staying there. We initially only booked it for 1 night, just in case we didn't like it. The next day we went ahead and booked it for the rest of the week. The place was very beautiful inside and recently updated. The room was very roomy and very nice, and the bed was very comfortable. The only complaint would be getting into the hotel parking lot. You can only get in from one direction, but wasn't an issue for us. When we come back to Leesburg we will be sure to stay there again.

    5
    « It was my birthday. »

    It was my birthday, and I just wanted a day in the room with the jacazzi. It was a wonderful stay, with a clean room.Breakfast was great.The only problem was when the jacazzi was on I couldn't hear the T.V..When i went to the office they told me all t.v.'s are set on low hearing so it does not disturb other guest

    5
    « Leesburg Best Western »

    Very clean and updated hotel. Nice convenient restaurant in front of hotel called Ramjack's that seems to be a hot spot in the area, good food. The breakfast provided at the hotel was well prepared and displayed, great coffee as well.

    4
    « Softball Tournament »

    In town for a two day softball tournament at Lake Sumpter College. The room was clean, staff was nice. It appears the rooms were recently renovated. Definitely would stay again! Local restaurant right in front of hotel smelled delicious but did not get to try, ran out of time!

  • 5
    « Great Place or Refuge During the Storm »

    We stayed during Hurricane Matthew while the storm ravaged our home. The management and staff at the hotel could not have been more concerned and accommodating which made a stressful situation much better. We would definitely stay there me again!

    5
    « Shelter from the storm! »

    My family had to evacuate because of Hurricane Matthew. I began desperately searching for three rooms to accommodate 5 adults, 3 small children, and a cat. After calling many hotels only to find them completely booked, I reached this Best Western Plus in Leesbrug, FL and was grateful to find "room at the inn"! For the three nights we anxiously watched hurricane progress and then damages, we were welcomed and made feel at home by the fine staff. The rooms,the breakfasts, the pool and hot tub were all great. I highly recommend this hotel.

    4
    « Would Stay Here Agagin »

    Nothing wrong with this hotel, we would stay here again if the area. Breakfast was ok room clean everything worked ok.Staff was good price was good location good for us, only problem getting into hotel was which direction you were headed had to make u-turn to get into entrance

    4
    « More of the same praise »

    Reservation was made directly with the front desk; easy, they were very accommodating of last minute travel needs with uncertain duration of stay. Check-in was smooth as silk. Room was clean. It might need a bit of updating, but everything worked and was functional. Breakfast was simple American fare, good, with many nutritious options. All staff were very attentive and non-intrusive; there when needed, otherwise unseen. Express check out was easy to arrange and even easier to execute. Parking seems reasonably safe. Location is optimal if you have things to attend to in or around Leesburg.

    5
    « Amazing quality inside rooms »

    Super quiet room, virtually no noise when people walk on the floor above you or close doors in hallway, also cannot hear the road outside. Huge room, large breakfast available, nice fitness area, very clean. Located in a part of town that seems dark and dingy but inside the hotel is very well maintained

    5
    « Nice stay »

    Very clean room, great customer service, honors military discount. Price and location were great. (Seems to have been remodeled) Will definitely add to further stay.... Pet friendly. Good hot breakfast. Nice breakfast area and pool...

    5
    « Great stay »

    I was impressed with the service and the quality of the facility for the very reasonable price. I would stay again and was pleased with Best Western Plus. I believe it is the first time staying at a Best Western.

    5
    « Great hotel »

    The lobby is nice and well taken care of. The staff is friendly and allowed us to check in early. The check in and out process was easy. Our room was clean with fresh towels and toiletry. The pool was outside. We did not use it but it looked large enough for the kids to enjoy. They offered free breakfast. Since we had to leave early before breakfast started, I asked if we could have something to go. She came back with coffee, yogurt, banana and muffins. I was really happy for the accommodation.

    4
    « Clean property for an overnight stay »

    We stayed here one night and did not use the recreational facilities available. Once inside the property, we found a very clean lobby and hospitable personnel at the front desk. Our one king bedroom was also immaculate and a good size with a comfortable bed, a nice clean sofa, and adequate size bathroom. We had no problems during our stay with any outside noise as the hotel is set back from the highway in the downtown area which at times seems to have quite a bit of traffic. Breakfast was adequate and included hot items such as real scrambled eggs and sausages. Although we did not use it, the breakfast bar included a pancake maker to make your own pancakes. The children at the breakfast seemed to enjoy it. We would stay here again if we are need to be in this area.

    5
    « Very Clean, great hotel »

    we have friends that live in Leesburg, FL and they do not have enough room for guest. When we found this hotel a couple years ago, we always stay here for convenience, very clean and very friendly staff. Keep up the good work!

  • 5
    « Nice place »

    Wife and I did a late night check in at 12:00 and found our room to be nice and clean. It was a handicapped room as well with a no lip shower and a seat with hand held shower head. We didn't stay long but will stay again if we need to in Leesburg.

    5
    « The BEST Best Western! »

    My husband and I are "Snowbirds" and for the past 10 years, we have stayed at this hotel twice a year. The service, amenities and everything are impeccable. We recommend it highly. The staff know us so well, that we are always welcomed like long-lost family. They treat all guests the same. It's our favorite Best Western, and we always stay at Best Western.

    1
    « money first »

    we planned a trip here, in search of a better price I booked direct . we paid in advance ( big, big mistake) the policies stated cancellations were up to 3 days prior. but was to know the place was hit by tornadoes and floods, there were traveling advisories so we tried cancelling 2 days before and were told it was against policies. So if you make any plans, make sure there are no wars planned and also check with God and ask about his plans.

    4
    « Typical Best Western Experience »

    Hotel was fine - not great, but clean and comfortable with plenty of parking. Biggest issue was with the quality of the included "hot" breakfast. One day the eggs were so incredibly salty they were inedible (we told the attendant who just looked at us). Another day within 30 minutes of opening they were out of bacon.....and there was a long wait to have tables cleared and cleaned (especially frustrating when we saw the attendant standing over at the check-in desk chatting away.) We also noticed that the manager on duty seemed to parked his car under the covered area at the front doors - making it difficult to load/unload under cover or to drop someone off.

    5
    « Very nice Hotel »

    The Best Western Chain of Lakes Inn & Suites in Leesburg was perfect for a one night visit, but I felt like I could have stayed longer if needed. It looked as if it had been remodeled recently and the employees were friendly and helpful. Breakfast was very good. I would stay there again if the need arose.

    5
    « Leesburg bikefest »

    Very friendly and helpful staff. Nice modern decor. Everything was clean. The pillows are nice and full, the towels are folded into cute bows, and there were plenty of them. AC worked great. Great breakfast...hot and cold options, area kept clean and stocked. We received a welcome bag with bottled water and snacks. Towels were provided to wipe bikes down. One of the really great bonuses of staying at this location for bikefest was the shuttle stop right in front of the hotel...goes downtown and back (about 1.5 miles each way) every half hour until 3am for $1.00 per person. Awesome to be able to go down and have some drinks and come home safely! Highly recommend!

    3
    « Best Western Leesburg »

    The hotel was clean and comfortable - not amazing, but reasonably priced and closest to Beacon College for an accepted student to see the campus. We asked for and got a quiet room. When there were no linens for the sofa bed, the front desk immediately sent someone with linens who also made up the bed. He was extremely accommodating and very prompt. He initially came only with sheets, but went out and quickly returned with blankets and pillows. All employees we dealt with, late at night, were cheerful and helpful. We appreciated that and the ease of checking into the hotel and promptly getting into our room.

    2
    « Musty Smell! »

    We recently stayed at this hotel because it was convenient for what we needed to do in Leesburg. The room was clean, but I couldn't get past the very strong musty smell!!! It was hard for me to fall asleep. Other than that, their staff is friendly and the breakfast was fine.

    5
    « F A N T A S T I C !!! »

    We spent a day here while we visited the Leesburg Bike Fest. This hotel is top of the line in quality and cleanliness. The modest price is just another reason for wanting to stay here again. They offered a full hot breakfast with eggs, sausage, ham, pan cakes, danish, milk, coffee, OJ etc. We will most certainly stay here again.

    4
    « Leesburg Bikefest »

    Great location for Bikefest. Staff is awesome, super friendly and accommodating. Rooms are clean and up to date. Nice, clean little pool area. Complimentary breakfast is a plus. I will be back next year.

  • 5
    « Staying in Leesburg »

    Clean, comfortable motel about a mile from Main Street Leesburg. Some rooms have a Jacuzzi. Easy in and out with a nice, free breakfast. Good restaurant right in front of the Motel if you don't want to drive.

    3
    « Why is this a "plus"? »

    Why is this a "plus"? Looked like a standard room to us. The tv was small, 32", but no hd so shows had black bars making tv even smaller. Beds were hard. Walls thin. Is it a "plus" to get extra $$ from travelers? The lobby was gorgeous but not sleeping there. Front desk not very accommodating

    5
    « Great Value and Nice Place »

    Wonderful place for families or individuals on vacation. The hotel and rooms were very clean. The breakfast items were just average, nothing special, but decent. The hotel staff was very friendly during check in and check out.

    5
    « You Can't Go Wrong At Best Western »

    Very conveniently placed-right on US 441. Great king bed, microwave, refrigerator, sofa-everything you need.Lovely breakfast area. Workers are very helpful and polite. Busy highway, but you won't hear a single car or truck. It's really quiet.

    3
    « Good Overnight Stay »

    Hotel is clean and inviting, staff is pleasant..The room is very comfortable but had a mildew smell..The A/c worked but not as well as it should have..The breakfast bar is ok, but would rather go out to eat, not as inviting as many other hotel breakfasts...

    5
    « Bes Western »

    great place clean rooms friendly staff would recommend to stay here, use it for business and pleasure. would also recommend it for the Leesburg BIkefest close to downtown and the hotel takes care of the bikers,

    4
    « Great hotel! »

    I really enjoyed my stay at this hotel. I had never stayed at a Best Western before, and I initially chose this hotel because it was one of the few that accepted guests under age 21. From the second we walked in the door the staff was incredibly kind and welcoming. The hotel is newly renovated and the room was very nice and clean, and everything was in working order. The pool was nice and clean as well. Only complaint is the location (it's not the best area and there is not much to do close by). HOWEVER there is a place called Venetian Gardens about a 5 min drive from the hotel and it's a beautiful park and great place for walking, bird-watching, or sunset watching! Overall, had a really enjoyable and comfortable stay here and would definitely stay here if I visited that area again!

    4
    « Nice property »

    We stayed here while in town for a family celebration. Check-in was a bit rough and late night front desk attendant was not very friendly or pleasant. We were able to get checked in anyway, and the rest of our stay was very nice. The front desk staff during the day was very friendly and helpful. The rooms were clean and very comfortable. The included breakfast was decent---about what you expect for an included continental breakfast. Overall great value.

    4
    « Wonderful stay at Leesburg Best Wester Plus »

    Very Good. Nice, clean, large, quailty hotel. Met all of our needs. We will be coming back in four months and will have a group for a wedding. We will stay here. No reason not too. The price is great for us and makes for a happy guest. Wonderful Stay!

    4
    « Nice hotel »

    Check in was fast. The hotel and grounds are nice. The pool and hot tub area was nice. Rooms are clean and beds are comfortable. Exercise room is small, but nice. The free breakfast is one of the better ones we have seen. Plenty of choices. My only complaint would be the cost to stay here. It is a bit steep for where the hotel is located.

  • 5
    « Great Value, Clean Room »

    The room was remarkably clean and far exceeded expectations. The rate we paid was great for the quality of the room. The front desk staff was polite and proficient. If we ever passed through this town again we'd definitely stay here.

    3
    « Convenient to town »

    We stayed here on a visit to Beacon College in downtown Leesburg. The property is convenient, but the whole place had a slightly moldy smell. That said, our room was large and the breakfast buffet was complimentary and plentiful.

    5
    « Perfect location »

    We love staying here and have been repeat customers for the last several years. We stay here for the Mt. Dora Antique Extravaganza. Love the location and the restaurant in the front of the hotel. Everyone is very friendly and courteous.

    3
    « Clean, Comfortable - Okay breakfast & workout room »

    I never stay at Best Western, so I was a little worried, but the price was right, and I was having trouble finding other hotels. Plus, the reviews were decent, so I decided to give it a try. The room & bed were comfortable and overall I was pleased. The negatives are it isn't in the greatest area, and the workout room and breakfast selections aren't as great as other hotels. There is only 1 treadmill & one elliptical. But, it works. It is better than nothing and at least you can control the temperature in the workout room, so that was a plus. As for breakfast, they do NOT let you take anything back to your room so beware! That is a bit of a downside if someone isn't ready to make it down for breakfast. And, I was afraid to try the eggs after reading the reviews, so I just ate an English muffin. If the price was right again I would stay again just realize the downsides.

    5
    « Comfortable and Clean! »

    We stayed for one night. The room was very clean with ample room. There Was a refrigerator and microwave in the room . Very nice breakfast area with many choices in the morning.. Good value and would stay again.

    5
    « A Comfortable Hotel for a Great Price! »

    This hotel provided a very comfortable stay for several nights. Our handicapped accessible room was very spacious, which makes a huge difference in comfort when you use a wheelchair. It was one of the nicest accessible rooms we've stayed in ever! Also, breakfast was great, the paver walkway leading to both parking lots on the sides of the hotel was wonderful (no curbs), and we slept soundly and comfortably every night. The beds and pillows were very comfortable, and the hotel was quiet. Wish we could take this hotel with us everywhere we travel! :)

    4
    « Weekend Visit »

    Quick trip to central Florida. Excellent hotel option. Entrance to hotel driveway is poor (can only access from southbound lane). Staff nice and efficient. Good location to downtown. Recommend for Leesburg and surrounding area. Needs better entrance access.

    4
    « Comfortable, clean, and enjoyable stay »

    We stay at this location every year and it is always a nice stay. Each time, we have had a nice, clean room where I feel comfortable flopping down and relaxing. The bathrooms are clean and the hotel looks more upscale than a traditional best western. The breakfast buffet has a waffle maker, eggs or omelets, bacon or sausage, yogurt, sweets, juices, cereal, and more. I am always pleased. We have used the business center to print boarding passes and buy tickets to events. This time we got in late and hungry and forgot our toothpaste. We bought snacks downstairs at a regular snack price (not gouged) and received a tiny toothpaste for free which lasted our stay. The front desk staff is not overtly warm and fuzzy but the are courteous, helpful, and nice. I will always stay here.

    4
    « Good value for Leesburg »

    This hotel was significantly less expensive than the #1 rated property on Tripadvisor. We were pleasantly surprised with how nice this hotel was. Enjoyed a hot breakfast buffet and they even had flavored coffee creamers. Room was comfortable, but my only complaint was the sheets. They were quite rough. Bed was nice and firm. I will consider staying here again.

    4
    « Good value »

    Best Western Plus was very nice. Affordable, recently updated, with all expected amenities. Breakfast was good but lacked variety. Nice facility on a busy road. HVAC unit was the under the window type that are a bit loud but room very nice.

  • 3
    « ok hotel did't seem like a BW PLUS »

    This seemed like a passing through hotel. Good for a one night stay. It was a quiet hotel with good beds. Breakfast needed to be updated. Fresher food-not greasy eggs and sausage. Hotel could be updated also- it was clean. location was near villages if needed to stay close and for cheaper amount.

    2
    « Poor Service- Cleaning Esp. »

    Well-- I stayed there for approximately six days. Everyday I came back to the room--it was if no one cleaned it. One morning I stripped the bed and put everything on the floor. When I got back in the evening...my dirty sheets were still piled on the floor and housekeeping had not made up my bed. When I called front desk...they were unsure if someone would be able to make up my bed...because it was 10PM. I was like are you serious...they found someone who came 20 minutes later. She made up the bed...but forgot to put back the blanket and some brown decorative thingy on the bed. Then I got my bill with an extra 45 dollars. I called the hotel...one person said I took a piece of furniture. I said all the way to the Virgin Islands.. You got to kidding me. Well you will have to take to the manager was his response. I was like why don't you have him call me. He never did. When I called back it was some piece of material I was accused of stealing. Really? Come to find out it was housekeeping that failed to return the item to my room. That truly pissed me off.

    5
    « Beautiful place . Decent price. Very happy »

    Stayed here Wednesday to Friday with my fiance. Love it beautiful place. Very clean. Great breakfast. ,lovely people. Except the lady checking me in Wednesday she had made some comments in a negative way in my opinion. But other then that loved it. Guys at the desk the next day were great. Would recommend it to anyone. Thank you for a pleasant stay would definitely come back if I am ever in town again .

    5
    « The BEST Best Western »

    This is a newer hotel and it shows! The entire property is in incredible condition. The staff was very good too. WiFi worked great. The breakfast included eggs and sausage and the breakfast area was appropriately sized. Everything was clean too. Quiet, and the fridge and microwave worked well too. ALL BW's should be like this!

    5
    « BEST hotel on our whole trip »

    This hotel is very new, has great staff, and was VERY clean. Our room was a delight. Everything worked as expected. We really liked the bathroom's motion detector light, which automatically turned on both a light and the fan upon entry. The room had a nice lay out with a coffee station, microwave, fridge, and ample counter space. It was nice to get more than two packets of regular coffee. Beds were very comfortable and the room was quiet. The complimentary breakfast was above average. We enjoyed fresh bagels with cream cheese, coffee, and juice. Conveniently located near the junction of 441 and 46, we will definitely book here, again.

    5
    « nice place »

    We stayed with our 2 boys here for a week.this is a very Nice hotel, breakfast good. clean. staff was very helpful and friendly. the price good. there is a laundry availale, very convenient. I was very happy.

    3
    « Business trip »

    The hotel is relatively new, the staff is friendly. Two factors lowered my overall rating, its location and breakfast timing. I stayed 2 nights, each morning the "hot" portion of the breakfast offerings were removed 5 to 10 minutes before the scheduled time. I believe this is a directive of the owner who is on location each morning. The real negative of the hotel is its location,southbound side of 14th street which is FL Hwy 27. From 8am to 6pm the southbound road is bumper-to-bumper. If you are heading north to the Villages, you will have to drive about 1 mile south before you can make a u-turn. There is a light about 100ft south of the hotel, but in traffic you will never get over to the left lane. Coming from the south is just as bad. The closest light (again to make a u-turn) is about a quarter of a mile north of the hotel. I went to the local Publix, about 1 mile south of the hotel at 2:30pm. It took me almost 20 minutes to get back to my room.

    4
    « Hockey Trip »

    Staff was friendly and competent. Room was fairly clean and had all necessary amenities. Air conditioner, however, didn't work right at nite so it was quite warm in the room. Place needed a good vacuuming.

    3
    « Best in Town »

    The hotel is decent but I don't consider it to be a "Plus" having stayed in BW Plus in Cincinnati and Mentor, Ohio, they were far superior to this one. However, it is a couple of grades above a typical BW. The breakfast had a decent variety. Room was clean and quiet. Bed was not very comfortable. If you are coming north on 27 it is hard to find the entrance. You have to U turn and keep a sharp eye for the entrance driveway. Your choices are limited in Leesburg if you need to be in town and this is the best choice.

    5
    « Clean, quiet rooms, great location and amenities »

    The room was nice, clean and exactly as pictured on their website. It was very quiet and we heard no noise from the hallways or neighboring rooms. The beds and pillows were very comfortable and the towels were large and soft. The microwave and refrigerator in the room are a great feature. The internet worked well throughout the property. Breakfast was good and the eating area was nice The employees were friendly. The location was convenient.

  • 4
    « Spacious Rooms »

    We visit family in Leesburg once a year and have stayed here the past two years. We had the king suite which also had a sofa, desk, micro and refrig. The room was very clean and bed comfortable. The breakfast fare was ok but we stayed for 5 days and a little more variety would be good. The pastries could have been better and a waffle maker would have been nice. The breakfast attendant was very friendly and kept up the items nicely. I booked the first night through a booking sight and when we knew we would be staying an exrra 4 days, I asked the front desk if he could give the remainder of the days at the same rate but he said he couldn't for two of the days for some reason. I didn't quite understand that but went ahead and booked it for the remainder since I didn't want the hassel of changing rooms. All and all a good experience. I will probably return there next time we visit Leesburg.

    3
    « bed need updated »

    great hotel but beds sag and need help sore back and discomfort all day. amenities are nice but no fresh coffee in lobby for guests and friends what is left from breakfast is what is served. newer hotel but beds are sooo bad

    1
    « Do not stay here with your pet... »

    surly, unporfessional staff, hidden fees, lousy breakfast, hours for breakfast not posted, pet fees not shown on website, pet policy not shown on website - if you say you are pet-friendly, then act like it!

    3
    « Great Stay »

    Awesome Hotel. Love this property. My family and I always stay at this hotel when visiting family and friends. Rooms are always clean and the service is outstanding. I thank everyone at the hotel for their great service. I found out while leaving the hotel they allow pets, that way the next trip I can bring the family pet.

    5
    « Great service »

    Wow the best service I have received in a very long time. Last night as we were driving to see family for the holidays we booked your hotel on Expedia, but I hit the wrong date and didn't realize that I did. When we went to check out this morning the manager said I see you mixed your dates. He than that he was going to refund me the number night so I didn't have to fight with Expedia for a refund. He could have just been like take it up with Expedia. Thank you once again for your help and kindness.

    3
    « Fair Hotel for area »

    Stayed three nights due to convenient location for visit to area. Overall not a bad stay. Everyone was helpful and met our needs. The one put off was a smell in the lobby area, I think it was a sewer smell. Also the hallways and the room to a small extent had a mild odd smell. The free breakfast was very good, a good selection and good quality. Room price was in the acceptable range.

    4
    « Hospital Stay »

    Stayed here while visiting my mom in the hospital at Leesburg Regional Medical Center. The decor was nice and fresh. The rooms were large & the breakfast was good. There is a good restaurant the Ramshackle restaurant next to the hotel. We would stay again.

    5
    « One of the best I've Stay in »

    This is a very clean, nice, comfortable hotel. It's quiet and I love the layout of the room. I have seen ZERO bugs and stayed here three weeks. The laundry is a bit over priced but all and all two thumbs up.

    4
    « Nice Place To Stay »

    I've stayed here 3 times going back in about 4 months. I visit my husband about every 4 months and this is a very nice hotel for my 2 year old and myself. King suite is spaceous for my son to play and little bar over the mini fridge has plenty of room for his food and snacks. A micro is a must with him and the bathroom has plenty of room for us.

    5
    « NO disappointment »

    I use this hotel on a regular basis when I want a "mini vacation" or need to get away from my household. The staff makes sure when they see me that I am taken care of. The breakfast is hot, tasty, and has a good variety of items to choose from.

  • 4
    « Enjoyed Our Three Night Stay »

    We like motels with spacious rooms, in-room refridgerators, microwaves, irons and ironing boards. This property has all, as well as, exercise room, pool and business center. Breakfast varies daily and is included in room rate. All staff were very helpful. Carpets etc were fairly recent and decor very interesting. If in this area, we would stay here again.

    3
    « Comfortable and clean »

    There is nothing wrong about the hotel. It is comfortable, clean and well maintained. Conveniently located too. The staff is OK, not super friendly but courteous. You can walk to a nearby restaurant and pharmacy. The only downside it is pricier than other options in town.

    4
    « Very Nice Stay »

    This hotel is not surrounded by many attractions but I will say that the decor was beautiful and the room was clean and comfortable. I wasn't able to try the free breakfast however because it does end at 9:00am...It would be nice if they would give you till 10:00 as some other hotels do. All in all it was a very nice stay and would stay again if I was in the area.

    5
    « Great value / good service »

    Terrific hotel especially for the money. Very very nice. Decorated very nice, more like a five star hotel. Friendly staff, great rooms, great breakfast. I never consider another hotel in this area. I have recommended it to everyone I know who has to travel to Leesburg.

    2
    « Shady Practices »

    Well, I had a similar experience to another reviewer, Ron. The front desk insisted I pay $10.00 extra for 2 double beds versus a king. I booked 2 rooms so it was only $20.00 but that $20.00 "upgrade" leaves me with a bad impression overall. Then as I was departing the front desk, I watched the employee quote the next guest a much higher AAA rate than what was listed right on Best Western's website. It seems like this is standard practice at this location, as I have visited other Best Western Plus locations and there was no "bed upgrade fee". Not interested in being taken advantage of, I will be booking a different hotel next time I stay in Leesburg.

    1
    « Uncleanliness, Scam, and Retaliation »

    The room was 85.00 a night. I was informed it was a non-smoking building. However, the fine was not disclosed. My girlfriend was unaware and smoked in the bathroom. The next day, the manager called me to inform me and requested I come to the check-in desk before are next night stay. I accepted responsibility and the fine. However, when we entered the room we found that they retaliated by not cleaning our room. Old sheets, used towels, dirty shower, and items removed. We then returned to the desk for refund of our second night stay as we were going to another hotel. They wouldn't give us another room. All I asked for was the comp of the second night stay. They refused. We then called the Health Department and was informed that this was the third complaint in a month. The Health Department was there within the hour and found seven infractions in just the occupied rooms. Unless this chain changes management and its policies, I will not recommend that you stay here.

    4
    « Pleasant stay »

    Staff was nice and polite. Our room was clean and roomy enough for 2 people. The breakfast area was very nice and the breakfast was good. It was a little tricky to get into if you were coming from the wrong direction, but once we were told how to do it we were able to find our way. There were some good restaurants close to the hotel. We felt secure and safe in this location.

    4
    « nice place, few flaws »

    went during the bike event for Leesburg, been there twice, only thing I suggest is if you do take the room with the Jacuzzi make sure the water comes out clean we had rusty water while we were in it nasty!.and make sure it has a table and chairs we had to sit on the bed to eat..other than that it was nice an comfortable and breakfast was awesome. Treated people kindly.

 

Getting to the hotel ...

All directions
·From: Ocala. Travel Highway 27 South, the BEST WESTERN PLUS Chain of Lakes Inn & Suites is located on the right.
 

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