BEST WESTERN Hotel Chalet Les Saytels,  Le Grand-Bornand 

3.5/5  - based on 234 guest reviews.
Le Village, 74450, Le Grand-bornand, France - See map
+33 4 50022016 +33 4 50027140

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
  • Sauna
    Sauna
  • Multilingual staff
    Multilingual staff
  • Free high speed internet connection
    Free high speed internet connection
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TripAdvisor Traveler Rating
based on 235 traveler reviews
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Facing the Aravis Range - 2,750 meters, the BEST WESTERN Chalet Les Saytels hotel enjoys an exceptional situation in a unique mountain village and first-class ski resort. Just . 35 kilometers from the ski slopes and . 2 kilometers from Main Street shopping and summer mountain walks. This cozy charming hotel with seductive French cuisine is great for both leisure and business. The BEST WESTERN Chalet Les Saytels is located only a short distance from Genova, Chamonix-Mont-Blanc and Lake Annecy. Enjoy your stay.

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Room 1

Guest reviews


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based on 235 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
55
Verygood
 
98
Medium
 
50
Poor
 
27
Horrible
 
5
Business Business 6
Couples Couples 145
Family Family 42
Friends getaway Friends getaway 21
Solo travel Solo travel 2
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Chalet Les Saytels,Le Grand-Bornand
  • 3
    « Adequate »

    While the staff were friendly and the food was good I was a little disappointed with the hotel in general - it resembled a large guest house and did not have that hotel feel. The pictures shown on the website and deceiving and while you will get a good nights sleep there's little more than that to enjoy about the hotel. It shows swimming Pools and hot tubs but they may as well be on the moon with the staff having no English to direct you to those facilities. Also when booking make sure to go well down the price list as the lowest prices are on the bottom of the page on the web site - there's a 300 euro difference for the same room type !!

    4
    « Excellent food and great location »

    Lovely hotel, food was top rate and staff very helpful. Only criticism would be that our room was rather small and very limited storage, one small wardrobe no drawers which is not ideal for ski holiday

    5
    « Loved it! »

    Seven middle aged guys spent three nights here and were very well looked after. Very friendly helpful staff and excellent food. Decor USA bit tired, but that didn't bother us. All our meals were superb and the Waitress spoke good English and gave great service. Definitely highly recommended.

    1
    « Disappointing »

    Having visited for a number of years this will be our last. The customer service has deteriorated, the staff are rude and it is not worth the £200 per night price tag. The rooms are basic but basic standards of bathrooms tiles should be fixed if broken or missing. The lack of water pressure makes it impossible to have a decent shower and if using the lounge are, wrap up warm as there is little heating and it is cold! There used to be a fire lit every night but not any more.... In the whole time we were there it was lit on only one occasion. The food used to be fantastic but no more. The main waitress was ok but the rest of the staff rude and had to be reminded of requests that were constantly forgotten. Do not intend to have a relaxing meal. As soon as your cutlery go down, your plate is removed and the next course arrives.... Feeling rushed is an understatement. Be early for breakfast as if they run out of anything it is just hard luck! What a shame.

    4
    « Great skiing »

    Came here and stayed for a four weekend to take advantage of the lack of crowds during low ski season. Weather and snow were perfect, as was the lack of people ! As ever, food and ambience were great, but they did have a conference with very noisy guests - which didn't help during the night, as they were crashing around trying to find their rooms after a night on the town. Food was lovely, although they could do done work on their hot breakfast options. A nice stay overall.

    4
    « Nice hotel, good staff, interestingly run »

    I stayed here with a group of friends for a long spring weekend break skiing -- we are an international well travelled crowd in our 30's and this hotel ticked most boxes; was nice, cosy & comfy, helpful staff, wonderful food (for breakfast it is advisable to get down early as its not replenished well however) but dinner was excellent, and a lovely pool, hot tub and sauna. Some rooms are bigger and better than others, with the best being out the back -- chalet style. It's in the middle of the town so whilst not right next to the ski runs is not far away and is close to shops and restuaranta etc. Le grand Bornard is a quiet little French Village really. It was the hotels management where things got interesting. After beingrh super lovely and accommodating with us upon our late first night arrival (mainly thanks to the manageress as far as I could see) a horrible situation arose between one of my friends and the manager on another night that was a simple mix up (we had been told we could BYOB To the restuarant by one of the waiters the night before as they were out of so much wine, but the manager told us that couldn't be the case the next night and so my friend just tried to see if a compromise could be met -- it couldnt!) After that, there was a frostiness between 'them' and 'is' for the rest of the trip which was sad as otherwise it was a lovely stay.

    4
    « Ideal for a traditional French winter break »

    We booked last minute to come to this part of France for a winter mountain break, to give snow shoeing a try after bad knees prevented skiing this year. Hotel ideally situated, in centre of village, near the tourist office where you book snow related activities. Parking behind church free. Inside hotel, it's traditional, comfortable, clean, very friendly and helpful staff, spacious room with en suite and a balcony, you need to ask for a kettle, provided- no problem. The road noise mentioned in other reviews was not a problem, even with door to balcony open, room was hot but turned off the radiator, opened the door and it was fine. Decor looked new and in keeping with the surroundings? Great find, would stay again.

    5
    « Cosy hotel with super gourmet food »

    A traditional French hotel in a mountain setting, so don't expect the 4 star luxury you'd get in the middle of the city ... saying that, the rooms are more then adequate, with great food, fantastic views and very friendly management and staff. The outside hot jacuzzi in sub-zero air temperatures is a must, particularly when it's snowing ! All in all, a great stay (we came primarily for the skiing) and well worth the very good price !

    3
    « Good! »

    We had a wonderbox gift certificate for 1 night with breakfast and spa. The manager gave us a very basic and old fashion bedroom room 17 when we arrived (which I did not like for a romantic stay) but I did ask to get the same bedroom shown on the wonderbox book with a king size bed and jaccuzi bath, room 37, which was much more appreciated. The manager did his best to accommodate our request. Breakfast was very good with a good selection. Excellent outdoor jacuzzi, sauna and pool. No atmosphere in the restaurant just fine for the breakfast!

    4
    « Nice hotel and lovely food »

    We've stayed here in the winter several years in a row - for the local skiing mainly. It's a nice family run hotel despite the Best Western affiliation, with a restaurant menu that would rival the best of restaurants in most major cities. Not to be missed ! It's small, friendly, centrally located - for shops and the ski area - and a relatively short car journey from Geneva, so easily accessible. Forget the nearby snooty La Clusaz, this is the best place to be. We book directly, so it's not as cheap as it might be, but it's worth the money. All in all a gem where you'd least expect it.

 

Getting to the hotel ...

All directions
·From: A41. Take exit Annecy-Nord, exit Thônes. Take A40, exit Bonneville.