BEST WESTERN Hotel of Lake George,  Lake George

4.0/5  - based on 482 guest reviews.
2452 State Route 9N, 12845-6007, Lake George, United States - See map
+1 518 668 5701 +1 518 668 4926

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Outdoor pool
    Outdoor pool
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 482 traveler reviews
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Stay at this Lake George hotel in New York a four season resort hotel, offering some of the most gracious accommodations to be found in the Adirondacks. The BEST WESTERN of Lake George is ideally situated in upstate New York with easy access to the Adirondack Mountains. Hotel guests will appreciate nearby attractions and outdoor activities including the Fort William Henry Museum, Adirondack Museum and Great Escape Fun Park. Each well-appointed, spacious room features free high-speed Internet access, cable satellite television and other deluxe amenities to make traveling comfortable. Suites with fireplaces and kitchenettes are available in select rooms. Hotel guests at this Lake George hotel will find two swimming pools, a whirlpool hot tub and business center with fax and copy services. Whether enjoying the breathtaking vistas or the historical heritage of Lake George, a friendly and knowledgeable staff is ready to ensure a comfortable and memorable stay. Make an online reservation today at the Lake George hotel! Enjoy your stay.

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Room 1

Guest reviews


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based on 482 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
163
Verygood
 
150
Medium
 
96
Poor
 
36
Horrible
 
37
Business Business 15
Couples Couples 131
Family Family 223
Friends getaway Friends getaway 52
Solo travel Solo travel 10
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN of Lake George,Lake George
  • 4
    « Great service, good hotel but out of town. »

    This is a good hotel situated slightly out of town, the hotel was under reno work whilst we were there but this caused no disturbance or upset. The minimal staff (it was November!!) were all very friendly and helpful and the morning buffet expansive, despite few guests. Lovely indoor pool area and extra towels available for bathers. I'd definitely return and use this hotel again, good value for the rate. The hotel distance from the town is walkable for an energetic couple but not ideally placed for the elderly or infirm. The front of the hotel is reached via a very steep driveway, fine by car but by foot power, not so easy.

    5
    « Thanksgiving getaway and shopping. »

    What a fantastic hotel. Right off Exit 21 in Lake George. Friendly staff, very clean, good sized rooms. Breakfast included in room rate includes waffles, pancakes, sausages, scrambled eggs, cereal, oatmeal, yogurt etc, etc, etc. Lovely pool with hot tub. You just can't go wrong with this place.

    5
    « Lake George Accommodations »

    Great hotel, Best Breakfast of any B.W.s...bed too soft for us, but comfortable. End room very cold. Could not get warm enough. Convenient on and off the Thruway. Internet fast and sy to connect to day or night.

    5
    « Family outing »

    Great place to stay we will be going back there . Loved the bottom breakfast clean rooms. The staff made you feel at home and they were willing to do anything to make our comfortable. Can't wait to go back!

    4
    « Lake George get away »

    staff were great rooms were very clean and breakfasts were great and included with price of room . main lobby had a free coffee ,tea or hot chocolate machine.They had an indoor heated pool ,but didn't get a chance to use it.

    5
    « Happy with Hotel »

    We had a wonderful time in Lake George. Everyone at the hotel was friendly and helpful. The room was clean and comfortable. The food at breakfast was great. We used the Wi Fi and it worked great we had no problems.

    4
    « Good value »

    The room was clean. Staff was friendly. Check in and out very efficient. Breakfast has scrambled eggs, sausages, oatmeal, danish, muffins, banana, apples, oranges, cereal, waffles, coffee/tea/juice. We used a Groupon for the room, and the value was fantastic! It's close to the main strip of Lake George. We didn't use the in/outdoor pool or hottub. The beds and pillows were comfortable. The only 1 comment I have is that maybe we were the first customer to turn the heat on for the season, and there was kind of a smell when we turned it on. I would recommend this hotel for the value and location!

    4
    « Get-Away »

    My daughters and I came for a little overnight get-away. The hotel suited our needs very well. It was clean. The rooms and beds were comfortable. The staff was very welcoming and helpful. The breakfast buffet was very good. My only suggestion would be to find out what time is the least busy for breakfast. The room is not large enough to handle a huge bunch of people at one time. Many people took their food back to their room. All in all we had a great stay and I would recommend this hotel.

    2
    « Disappointing Stay! »

    We frequently stay at Best Western hotels, but this was one was unlike the others. It was dirty and the staff were not very knowledgeable. I heard there is a newer side to the property and I would suggest staying there if you can. The older side needs major renovations. We first went into the room and the drapes had so much dust on them that you could see it from the moment you walked into the room. The mattresses were old and dirty and I was honestly scared to sleep there. The one positive about the place was that it was pretty close to all of the attractions, but I wouldn't stay here again. We even left one night early.

    2
    « I expect more »

    We stay in Best Westerns when we travel, this one was below our standards. The rooms had extremely outdated furniture, bathroom door has Mr. #### was here carved in it and is splintered on the inside. The tube grout has been repainted and I'm pretty sure the curtains are from the mid-eighties. Staff was friendly and helpful.

  • 4
    « Nice and Comfortable »

    Room was clean and nice. Mattress need to replace as the firmness was lost. in our room.Breakfast and other were excellent. There is no Gym facility at this hotel. Swimming pool ie nice. The location is very close to the lake and restaurant as well as other attraction like Mount Prospect. There was no microwave in the room in spite of Best Western standard.

    5
    « Bud Is The Best. Give Him A Raise! »

    We were only in town for the night for a wedding. We looked around online and at some other hotel options upon arriving in Lake George before walking into the lobby of this Best Western. The price was similar to other mid-range hotel options in town but it was the customer service that influenced our decision. In a time when customer service is either over the top and canned or completely non-existent, Bud offered kindness and warmth in an unaffected way. This makes a difference. He worked with us to find a nice room that fit what we were looking for and our budget. He went out of his way to listen to what we were looking for and responded appropriately as opposed to just giving whatever was available. We loved the room he gave us. It was clean, large, and homey. Above all, Bud was personable, courteous and professional. I often travel for work and am always on the lookout for a reasonably priced place that is comfortable and relaxing. The experience we had with Bud at the Best Western in Lake George inspired me to sign up for their rewards program and I will be staying in a Best Western every time I travel for work now; no exaggeration. Thanks Bud for the great experience.

    4
    « Very Nice Hotel Best Western Lake George »

    This is our third stay at the Best Western Lake George. The hotel and Rooms are very nice, decent rate per night. The staff is very friendly and professional. It is in a good location only a few minutes away by car from the town of Lake George,

    3
    « Decent stay, rooms could be updated! »

    I stayed here this past weekend and used a Groupon. The front desk staff are friendly and the check-in process was swift. The rooms are a little outdated (bathroom could be cleaner, kleenex wasn't stocked), but overall it was a decent night's sleep. Didn't wake up for breakfast so I can't comment on that but I'll say that the beds are comfortable. The only downside are the thin walls. I could hear our neighbor's kids entire conversation. It was annoying but thankfully it wasn't all night. Had it not been for the Groupon, I would not have stayed here. I almost always stay at Hiltons. For the price, can't complain much.

    3
    « ONE COLD INDOOR POOL »

    The room was nice and the bed was great. But we stayed at this hotel to have the indoor pool and could not even get into as it was so COLD! When I told the front desk they said oh yes it is heated and told him to go feel the water it was NOT! What a big waste of time to pay the extra few dollars to have the pool and couldn't even use it.

    4
    « Making You Feel At Home! »

    The Staff at The Best Western of Lake George goes the extra mile to make your stay with them enjoyable. They LISTEN and RESPOND to everything you say, with the sole purpose of making you comfortable and content. To quote Arnold..."I'll be back!".

    4
    « Great staff, treated like family... »

    Staff is unbelievably friendly, knowledgeable of area and go out of their way to make sure your stay is a good one. The managers are great, especially Bud Halibej, who makes sure you are happy. The main building rooms could use upgrading (we stayed in the luxury suites), but staff makes up for it. I re-booked while there.

    4
    « great place to stay »

    from the friendly staff to the great breakfast this is a great place to stay indoor pool nice for a fall stay best perk is being able to park at sister hotel in village second time we stayed here would use hotel again

    3
    « Great location--but low quality hotel. »

    We were disappointed in our stay at this Best Western location. While the staff was extremely friendly and courteous, the building and rooms are in need of upgrading. Our room had a musty odor and the decor was outdated. Our room was located near a door leading outside. However, this door was not locked (nor does it have a room key pad on it) while we were there (even at night) so anyone could come and go as they please. The halls were noisy at times and during those times the walls seemed very thin:/ The location of this hotel was extremely convenient.

    3
    « Nice area »

    We stayed here two nights in July, it was very busy. The staff were pleasant and the room, while dated, was clean, quiet and comfortable. Breakfast was basic but good. This hotel is not far from local points of interest and was easy in and out once you are aware of the really sharp turn onto the property.

  • 4
    « Great Experience! »

    We found the Best Western of Lake George through a groupon deal. What a great find! My daughter thoroughly enjoyed the indoor pool. They offer quite the selection at breakfast; including make-your-own Belgian waffles, cereal, yogurt, fruit, etc. I never did catch the name of the woman at the front desk but she was very knowledgable about the area & offered some great recommendations for restaurants. We would definitely stay here again.

    3
    « Adequate - not much more »

    I get that you pay more for a place in peak season, and I realize that Labor Day weekend is a VERY busy time, but I was still mildly disappointed in this place. First, the good: The outdoor pool is terrific, and the staff worked pretty hard to keep things as good as possible. My issues: I experienced the funkiest shower I've ever seen; a rotating head that, if coupled with good water pressure, might've been a fun experience, but here was just weird. There was a decent breakfast buffet that wasn't early big enough to handle the # of people staying there, and I ended up having breakfast out. The indoor pool was alarmingly small, though it did have a hot tub which the missus said was very nice. Smoke from outside did occasionally come through the vents (having those smoke eating devices right by the rooms is likely not a great idea). The place looked very much like ....., well, what it is - an older hotel in need of renovations. It wasn't a bad place; just not up to previous BW's I've stayed at.

    4
    « Very decent Best Western! »

    Best Westerns are always hit or miss -- this was a hit! Outside looks skeptical, but the rooms were just fine and clean. Had a nice pool at the hotel as well & close location to tourist attractions. Free breakfast in the morning was better than most -- included Belgium waffles, scrambled eggs, sausage, biscuits, cereal etc. Pleasantly surprised with this place, did the job - would stay again.

    4
    « Worth the stay- Except!! »

    Wow! This was a great stay for the price. Accessible to everything. Excellent and Clean room. Comfy bed. Breakfast sausages were classic. Customer service ROCKS! Carol at breakfast service you were amazing! A+ to Izzy at the front desk. She was superb. Thank you!!!!!! Nooooowww! Here goes the "except". My stay was horribly interrupted on our last night because this non-smoking hotel allowed refused to address a major issue we were having with the people next to our room smoking marijuana. We called the front desk and shared that we were inundated with the smell of smoke etc. and was told that they "can't knock on the door" or address the perpetrators, and they would "see what they can do". So let me just say this, if you don't really have a "no smoking" policy or you really don't hold fast to it, take the damn sign down and DONT tell people that you're a "non-smoking" hotel. I would respect the establishment more if they said "we have a no tolerance smoking policy, but we can't police everybody". Then the customers can make a concerted decision to choose to stay here or not. So our three night wonderful stay came to halt and was completely ruined by the response from the front desk on the last nigh by not addressing an issue that was disturbing to us. Humph!!

    5
    « Most relaxing trip »

    The hotel was so nice. The outdoor pool is pretty. The staff was so helpful. The hotel was right off the highway. Everything was so close, a water park was down the road.The mini golf and souvenir shop was on the corner. The souvenir shop had such nice things. Mama Riso's restaurant has delicious food. I went on the Minnie ha ha steamboat it was relaxing and informative. The streets near the lake are lined with restaurants and arcades for kids. There are trolleys for a dollar from the hotel that goes around to the lake.The Fort William museum is cool. It is a great place for families! There is fun for kids! The lake is beautiful!

    5
    « Best Western of Lake George »

    Best Western of Lake George was a great hotel on every level. Close to everything in Lake George. Wonderful Staff! Breakfast was amazing and comes with your room! Clean, Kid Friendly, Great for couples!

    4
    « Great stay! »

    Great Hotel, easy on off of exit with plenty of parking, a short ride into the village. A trolley is available.I would stay there again. Rooms are clean and the staff are very helpful. Breakfast was hot with a choice of eggs or waffles or both!

    1
    « Bad experience »

    This hotel is not a hotel that I would recommend or come back to. The hallways have a terrible smell. The beds are very uncomfortable and they sink. Also our door was broken so anyone could get into our room. The walls are paper thin. The bathroom had hairs everywhere and was not clean. DONT COME TO THIS HOTEL!!!

    4
    « Great Location to anchor fro a visit to Lake George »

    Picked this place because it came up on bookings.com. The accommodations were more than adequate, and the staff could not have been better. Not having been to Lake George before, this was a quick drive to downtown. It was quiet at night and although right off the thruway, its location was away from all traffic. Great free breakfast every morning. If you are just looking for a clean bed and bathroom at night, this is a great option for couples and families.

    4
    « Friendly staff and clean, comfortable room. »

    Check in was simple and fast. Staff was friendly, the room and bedding were very clean, and the outdoor pool was fabulous (not very big, but big enough that our 3 teenage boys enjoyed it). Although hotel is small compared to big-chain hotels, the decor and service is up there in comparison - I give it an overall 4 stars! Everything was within half-mile of the hotel; the lake, Lake George Village, restaurants, etc.

  • 1
    « Worst Western! »

    I actually visited in August 2015 but September was the only option left. My family and I went to visit Lake George for a family vacation (as we usually do every year). We went into Lake George to go to do Fort William Henry for my younger brother and we were going to walk along the strip and then go to Saratoga for the races to see The American Pharaoh. So we booked to stay here. At "Best" Western of Lake George. Once we entered, we went to the front desk. My younger brother was 7 and he was extremely excited. He saw the fruit basket which one employee told him he could have an apple. When he went to get one, the lady at the front desk yelled at him for touching. He broke into hysterics and my father and I told the lady that he was only 7. I was really trying to keep my cool. My father was loosing it when we got into the room. When we walked in, it was dark and shady. I walked into the bathroom and there was mold in the shower and there was a used band-aid (with blood on it) on the toilet seat! I screamed and decided to get away from the hotel. On our way out, a different lady was at the desk. When we told her what happened she made a thorough cleaning of the room. When we came back, we were so tired. So we decided to just jump into pajamas because the shower still looked dirty. So we went to sleep. ,When we woke up was when I felt like I died. There were ants crawling on us!!! I screamed and threw the cover off and woke my whole family. Thank God that was the last time. Room service found a hole in the wall with an ant hole in it. We immediately left and went to another hotel. Don't. Stay. Here.

    5
    « very nice, very busy Lake George »

    Good trip, clean hotel and very helpful employees. Very good complimentary breakfast. The hotel staff were helpful and the breakfast room workers were so helpful. We asked at the desk about good places to eat and we were told, Mama Riso's which was close by and it was a wonderful place to eat.

    4
    « Very Nice »

    Very good place to stay, we needed early check-in and the staff did all they could to help. Very convenient being just off interstate 87 and just a short distance from Lake George. The breakfast was very good also.

    5
    « Best Western Lake George: Great Stay »

    Loved my stay at this Lake George hotel. Nicely off the main drag so easy to get to without getting caught in traffic but close enough to get downtown. Great staff, rooms, beds and parking. I found this hotel when stopping for the night on a road trip and would go back if I was in that area. Super value for the price!

    4
    « Needs a good scrubbing »

    Stayed here one night .... great pool area both inside and out .. good room 121 .shower did not work. the carpets need to be changed and the hallways scrubbed down... Staff is great ...Hope this hotel keeps up to date because its a great motel with a great location.... and beautiful grounds

    3
    « Lake George experiance »

    The hotel was over booked , there were bus loads of kids that were rude and had no manners ... Rooms were great , breakfast was ok - the staff couldn't keep up with the kids eating everything in sight...

    4
    « great place friendly »

    we where up graded to huge suite two floors, fire place, kitchen, and laundry. Very clean. Big plus was being able to park at the fort when going to the village. breakfast area clean and tidy . Pools indoor and out nice

    5
    « Great place »

    Quiet, easy access location. Nothing fancy, but clean and comfortable. Great breakfast, nice pool. By staying here you also get free access to Fort W. Henry hotel pools and parking downtown. This was our second year at this hotel, and plan to come back next year. We have recommended several friends too.

    2
    « Musty and Dated »

    We stayed at the Best Western Lake George this weekend for a family gathering. Overall the hotel was conveniently located and had a good breakfast. It was average in every other respect. The carpets were filthy and sticky. Rooms were musty and dated. Service was inefficient. We asked for two extra beds but the cots were never brought to the room. There are some other hotels in Lake George and I would give those a try before booking here. Special mention for the breakfast servers. They were very efficient and did an excellent job, quite unlike the other staff at the front desk.

    3
    « Basic hotel »

    Attended a wedding in lake George and so stayed here for 2 nights. Was comfortable. Breakfast selection could have been more and tastier. The bed was comfortable and the staff were very polite and friendly. The hot tub was very nice. Overall was a good stay

  • 4
    « Great place! »

    Love this hotel because it's so convenient to Lake George and the outlets. Stayed here twice with a groupon and was very happy with the cleanliness. There is free breakfast but the room is small and can get crowded. Love that coffee and tea are available 24 hours. Outdoor pool is awesome, indoor is small. Lots of parking too. Discount coupons for area attractions available in lobby for convenience. Would definitely go back!!

    1
    « Don't stay here! »

    This hotel needs a lot of upgrading. We only stayed one night thankfully. The bathroom sink is outside of the bathroom which I didn't like. The bathroom itself was very small. The toliet is practically up against the shower. The shower head was coming out of the wall and the floor in front of one of the beds squeaked horribly. The room was very dusty also. Will NOT stay there again!

    4
    « Getting some quiet and still enjoy Lake George »

    This Best Western is on the road before the main road in Lake Geoge...With that you will need your car to sight see and to go fo dinner. But on the good side if your not a late owl, your more app to get some sleep unless you get some loud neighbors in the room next to youThe best Western is pretty nice and well run. always bring a couple extra towels from home.all the hotels seem to be struggling in the tourist areas in keeping up with a couple extra towels when needed. But all in all it's worth the price,just remember you,ll need extra cash for cab fare if you go to the many really cool clubs and bars they have ! Have fun!

    1
    « Trashy, loud, screaming kids but respectful staff »

    We spent one night as a rest stop between Canada and downstate. The mattresses were HORRIBLE. The matress springs were so destroyed that we thought the largess would swallow us whole like a Venus fly trap. Our neighbors had a litter of screaming children and they blasted the tv until 3 am. I did however, complain and front desk called our neihbors and the volume was turned down. The crowd that come here in July are not exactly what I'm used to seeing in September. Lots of younger families with tons of kids they cannot manage. Not the hotels fault except they need to keep up with room maintenance and buy NEW MATRESSES.

    5
    « Clean, comfortable and convenient »

    This is a well located hotel right outside the main drag of the lake just off the highway. It clean and comfortable. The people are friendly. The WiFi is fast and the breakfast is good. It's not a fancy resort, but it was perfect for my family.

    4
    « Very accomodating and friendly »

    Our room was a very nice room with 2 double beds. It was a corner room so we found it to be more spacious than the normal standard room which was nice. We were there for a softball tournament and needed to leave before 7:00 am breakfast so the hotel had bfast open for us at 6:00. They had both indoor/outdoor pools which the kids loved and it was within close walking distance of mini-golf, arcade, and gift shop. The staff was great - friendly, always with a smile and willing to help. The only complaint - and not really a complaint - was the actual breakfast - while it was good, and great that they opened early for us the hot breakfast was the same everyday and the A/C in the room was the older model A/C and it was coming on and off all night.

    4
    « Overnight stay »

    We stayed 1 night while taking our daughter to camp. The room was comfortable-small, but clean. 2 double beds, tiny bathroom, sink and desk. We did notice the musty smell that some have written about. The front desk staff was super nice. They gave great recommendations for how to get to the lake, where to park and best places to eat and grab a drink. Our daughter tried both pools and hot tub and liked them all. Breakfast was included and a great perk. Eggs, sausage, waffles, pastries, fresh fruit, yogurt, English muffins and more. Coffee and hot chocolate available 24/7 in the lobby. We are headed back for camp pick up and will be staying again.

    5
    « Best Western of Lake George »

    The hotel staff is wonderful. Very friendly and helpful. Rooms are clean, breakfast options are good. Close by to the Village, Outlet Malls and Great Escape. Would recommend to my family and friends to stay here.

    2
    « Weak end getaway »

    I stayed at this motel I really struggled with this decision. The place is in a decent location I had a standard double room these are two full sized beds. The beds were comfortable, there is a breakfast included which was okay it's Good for the kids. Okay the indoor pool is very small and was full of children. The room needs new carpet there was a very musty smell I sprayed Lysol that didn't work. The sink was outside the bathroom which was very small a NYC apartment sized bathroom. This motel only two floors seems to be a favorite for families on a budget. If you do stay here have them put you on the second floor I forgot and kids were running above my head all hours of the day and night. It's not horribly bad just good for one night maybe two.

    3
    « Naked Baby!! Ahhhh! »

    We stayed two nights at this Best Western in Lake George. The front desk staff was great! Always greeting and always helpful. My room door had to be force shut in order to close and lock it. It was hung a little crooked. The outdoor pool is very nice, and even has a section that is 9 feet deep. The indoor pool is very small, and had a naked Indian baby swimming in the pool when we tried to go in. No thanks. I didn't go in. Convenient location just behind Goofy Golf.

  • 3
    « Clean but needs tlc »

    Stayed here on a getaway with my husband for a few days. Grounds are well kept, though driveway could use some patching, and exterior was charming. We were able to do an early check in, which was convenient. Noticed no elevator, so anyone with any inability to walk stairs, be sure to ask for 1st floor room. Room was very clean, but definitely needs a bit of tlc and updating. Breakfast was typical continental, but was just enough to hit the spot first thing in the morning. The staff was overall very friendly and knowledge - I think only one person out of the 10+ we had conversations with was off-putting, so I consider that a win. Overall, was a good place to stay and we would consider staying there again if we visit in the future.

    3
    « Has the vibe of a certain Clint Eastwood western... "The Good, The Bad, and The Ugly" »

    The good: friendly staff, nice variety in complimentary breakfast buffet including scrambled eggs,sausages,Belgian waffles,juice,coffee,cereal,fruit,etc. Also has trolley service for transportation, and reasonably priced rooms. The bad: No sink in the minuscule bathroom. The sink was right next to the door, and was clogged the entire time. Also had loose,very squeaky floorboards under carpet. The ugly: the indoor pool had very murky water with debris floating on top.

    3
    « Great people...but »

    The staff were very friendly and helpful. The breakfast was good with plenty of offerings. The outdoor pool was closed due to weather but so was the indoor ??? The indoor pool deck needs work. Our room, 160 had a definite musty smell. It was clean and up to date; just smelled musty. Definitely a family hotel.

    4
    « The Friendly Inn Just Off The Highway »

    Drove up for a family wedding. Stayed 3 nights. Room 241 - A/C worked well. Room spacious with vaulted ceiling of light colored pine which made it seem even bigger. TV, good-sized fridge that worked well, tiny coffee maker with coffee and tea provided.Also coffee and tea in lobby at all times. Big closet, immaculate ironing board and new iron provided (grateful for iron since we were attending a wedding) Full size mirror on closet door -thank you! We had 2 queen beds. Bedding clean and extra in closet. The mattress by the window (which we slept on) was very soft in the middle so both of us kept rolling into the middle. The second night I layered bath towels on the middle of the mattress to fill in the soft gap. The room has a sink in the room which we didn't mind and a toilet and bath tub inside the bathroom. I loved that there was a tub to soak in and of course a shower option. Most hotels now are eliminating tubs to my disappointment. Bathroom very clean. Pretty acqua color. The room was quiet but the hotel wasn't very full . We had a short circuit somewhere because when shutting the night table drawer or walking on a certain place in the rug the sink lights blinked as did the night table lights. The hotel mechanic came up and tightened the socket but the problem came back. Needs more troubleshooting. The indoor pool as well as the outdoor pool were very cute and clean -well-maintained- as was the entire property. Restroom right next to indoor pool. Be aware this hotel has no elevator - I forgot to ask when booking- and we had a bit of luggage to drag upstairs. The breakfast room is bright, airy, cheerful as is the entire breakfast staff, maintenance staff and reception staff as well as the front desk manager. A pleasure. For the price the breakfast is plentiful and varied - good quality. Appreciate the fresh fruit, waffles, several juices and yoghurts but especially the lovely oatmeal and raisin option. The staff was kind, caring, courteous and sincere . The town was a 2 minute drive from the hotel. I feel we got very good value for the money and a very enjoyable stay.

    2
    « Noisy !!!! »

    The rooms are not soundproof. You can hear everything that is happening in the next room. It is as if the occupants of the next room was in the same room. I had to call the front desk to ask them to go and talk to our neighbour. The breakfast is disgusting . No healthy options. The hotel is away from all the attractions.

    4
    « GOOD BREAKFAST »

    The accommodations were very nice with clean comfortable rooms. The rate is reasonable for a busy resort town. The dining room was large with comfortable seating and the breakfast was quite good. Very nice outside sitting area with nice table and cairs. It's a nice break from the very touristy area of the resort.

    4
    « Wine fest »

    Rooms were comfortable but not very Close to town and activities rooms were clean and the staff were great. Pools both inside and out were clean We were there for the wine fest. Was not very good small samples not enough to taste

    4
    « Excellent accomadation and value »

    We stayed at the Best Western for one night. It was during the Fireman's Convention and the place was full. The staff at the front desk - Randy and Isabel - were very helpful and friendly. Randy helped us find a restaurant which was greatly appreciated. Despite the rather carnival atmosphere with all the fire trucks and families we had a quiet, peaceful nights sleep. The breakfast was also very good.

    4
    « Very nice family hotel. »

    My family and I stopped in for an overnight stay during our travels; the property is very clean and nice. Check in was a breeze, and they were very nice and pleasant! There are two pools on property, one indoor (with a hot tub) and an outdoor. There were plenty of children and families using the outdoor pool this weekend. The lobby also had a breakfast room where a nice continental and hot breakfast was served. (We had eggs, sausage and fresh made waffles, along with toast and yogurt) We stayed in a room on the second floor, with two double beds - the room and beds were nice, clean and modern - with a very nice TV and a clean bathroom. The ceilings on the second floor are very charming; they're "Catherdral" ceilings, with exposed wood beams and wood ceiling. Very charming, honestly. We slept very well, and enjoyed our time here. It was very affordable and a safe, nice property.

    5
    « Great place to stay »

    The staff is very friendly. The front desk is very helpful with information regarding the area. The hotel is clean. The pool area is clean The breakfast is great option. It is just the right variety so there is something for everyone. Very nice to relax in the hot tub after a day of sightseeing.

  • 4
    « One night over night »

    A great place for a one to three night stay. Not sure it's value is worth more than 3 nights. Over all a great location, had a hose to wash my bike with towels to dry it off, and the food was wonderful. We had a king size bed in our room and don't forget there are extra pillows in the closet. Breakfast was wonderful and the fact that there is so much to chose form it surely adds to the value vs eating out each morning. I was hoping to use the pool but we did not have the time as we were enjoying the area so much.

    5
    « Americaide 2016 - Great Hotel »

    This was an ideal location to stay for the 2016 Americaide Motorcycle Rally. Clean and comfortable and Motorcycle friendly. I would stay here the next time I come up for the Americaide Rally. Located right off exit 21, it was very convenient and easy to get to and from all aspects of Americaide.

    5
    « Great Staff »

    We have stayed at this hotel before and consistently receive great service from the entire staff! The front desk staff accommodated our specific needs. The breakfast is good and the staff is friendly.

    3
    « Weekend Trip »

    Hotel was clean. Stayed here for the weekend for Americade Rally. Complimentary breakfast was included which was a good deal. Indoor pool / jacuzzi came in handy because it rained for a few hours one of the days. The room was clean and comfy. Had a refrigerator, coffee pot, iron, hair dryer, AC & TV... thats all we needed for a good weekend stay. It's an average hotel, nothing fancy. Also has an outdoor pool.

    3
    « Good location »

    Good Location to visit Lake George Village and outlets. Double beds are not convenient to sleep with toddler. Breakfast was good but could have had more varieties. Less options for vegetarians. Lobby areas and carpets definitely need upgrade. Good parking space.

    5
    « Great stay at the Best Western- Lake George »

    We only stayed one night at the Best Western, but it was a great experience overall. We arrived to Lake George hours earlier than expected, and Bud Halibej, the front desk manager, checked us in without any issue. The room was spacious, clean, and comfortable. The hotel has an outdoor and an indoor pool, and although we didn't get a chance to enjoy either one, we noticed guests were having a great time at both. The breakfast with waffle bar was a nice bonus, and the waitresses working were extremely nice and accommodating. Bud H went above to make this a great stay for us at the Best Western. When he found out my boyfriend is a police officer and veteran, Bud shook his hand, thanked him, and even provided us tickets to a complimentary cruise on Lake George. In conclusion, we would definitely stay at the Best Western on our next visit to Lake George.

    5
    « Awesome »

    The staff was so friendly and willing to help. We had our toddler with us, who loved the pool. And the breakfast lady was so nice, very courteous and willing to help us with a child for making pancakes or waffles. Will stay again.

    4
    « Lake George, NY motel »

    We stayed just one night but had a good rest and a nice breakfast the next morning. The hot tub and pool inside were a nice retreat after a long drive. Our room was clean and quite comfortable. The king size bed provided a good night's rest. The air conditioning was comfortable not overpowering. The bath room was very clean. Overall it was a pleasant stay with no complaints.

    5
    « Love the Best Westren in Lake George! »

    I felt pampered during my stay, the staff was welcoming, anticipated my needs and made my stay as comfortable and care free as possible. The saw I had trouble walking and moved me to a room closer to the lobby and breasfast area to make it easier for me. Beds were comfortable, pillows devine ! Already planning to return next year during our Elvis week in Lake George!!

    5
    « Excellent stay in Best Western of Lake George NY »

    Room was clean, well maintained, and airy. Maids (Chrissie and Sara) were helpful and courteous to us. Front desk personnel were pleasant and well informed. They asked our every question clearly and cheerfully. Breakfast area clean and well-maintained. Staff in breakfast area very pleasant and helpful. Food was excellent.

  • 4
    « Great rate for Lake George area »

    Very nice, clean hotel with a great rate compared to the other hotels in the area. Location is right off the exit which makes it very convenient, and only a mile from downtown. The staff was very friendly and check in & check out.

    4
    « Friendly front desk »

    I would like to thank Bud for his assistance on everything that we needed. He is the key to the success of our stay at your hotel. We had a great one day stay but everything is close by good location. Place is clean although dated in some ways.

    5
    « Truly felt like home away from home »

    Our room was clean and cozy and our king bed was extremely comfy. But the very best part of our 5 day stay was the staff. Our first trip to the Adirondacks and we had no clue where to stay as a home base. We literally blindly picked the town and the hotel sight unseen and hoped for the best. We really picked a winner. Again, it all came down to the staff. They were fantastic. Beyond friendly and helpful, the hospitality just made it feel like home away from home. From laughing at my husbands terrible jokes to teaching us so much about the region. We just have to go back and visit our new friends there again.

    5
    « Picked up daughter from Potsdam and Spent the Night on way home »

    This hotel was extremely accommodating. I had obtained a flat tire and the staff went way above and beyond to find a portable air tank and filled my tire so I could drive to a garage to have tire repaired. Friendly staff from the Front Desk all the way to Maintenance. Great Location. Great price. Would definitely come back and would also recommend to others.

    3
    « good breakfast, good location, great pillows »

    Bed was soft and comfy with lots of pillows. Location is quiet and restful. Breakfast was great. The staff is friendly, helpful and well trained. The pool and the hot tub. Not as clean as I'd like. pool water was not crystal and foam kept appearing in the hot tub. Once we saw something floating in the hot tub foam out we went and took showers. Too bad because otherwise it was a nice place.

    4
    « Basic accommodations »

    Booked hotel through Groupon and got a good price. Bed was comfortable, towels were new and unit was clean. Although there was a small refrigerator the double bedded room lacked a microwave. You had to go to the lounge area to use the public microwave. Avoid room 151. Too close to the office/ front area therefore VERY noisy. Too many people tend to carry on conversations outside of my door instead of in their rooms. I had to call the front desk in order to get some quiet. I should have asked for another room but didn't feel like packing up and moving to another room after a long drive. Great location.

    5
    « Always guaranteed to be happy »

    We have stayed at this hotel numerous times. Our son plays hockey, so we have been to many. This hotel always has the friendliest staff and best value for your buck. It is also not overly done and ritzy, but homey and comfortable so you get the comfort of home without the stress. Never have had 1 issue.

    3
    « Best Western »

    For the most part the hotel is clean just outdated. The staff was very courteous. They are understaffed. There was only one older person who had to clean the entire floor by herself. We went out at 9:30 am and came back and our room was still not cleaned at 1:00. At this point we felt sorrow for the lady and just asked for clean towels. Also, there is no elevator and it is not wheelchair accessible.

    4
    « Motel ok but service excellent! »

    Motel is old but clean. Staff is very friendly and helpful especially the breakfast crew! Very nice people who go the extra mile! Breakfast was good. Pool was ok. Walls between rooms pretty thin but I am recommending because of the great staff!

    5
    « Great Service! Clean & Comfortable place to stay »

    About 45 minutes from Albany, NY's airport, this hotel will arrange for a shuttle bus to come pick you up and drop you back off (just contact them more tha two weeks prior to your arrival). The rooms are comfortable, everything is very clean. Can take a bath or a shower. Iron, ironing board, hair dryer, safe, extra pillows in the room. But the nicest thing about this hotel is the staff.. they are as friendly as you could ask for, and genuinely want to make sure you are comfortable and you do enjoy your stay. Break is simple but pretty good, make your own waffles!

  • 5
    « Excellent »

    Our stay was only one night but it was truly and very enjoyable stay. The rooms and lobby were very clean and tastefully decorated. the indoor pool was a big hit with my granddaughters and the complimentary breakfast was great. The indoor pool and the breakfast were the main reasons I choose this hotel.

    3
    « Outskirts but ok »

    Ok so it's a small town and were on the fringe of it here with this hotel. We didn't attempt to walk in to town we took the car. The hotel itself is cheap and chearful. Has a bathtub of a pool at reception. Kinda awkward looking. Oh it seemed to be run by Christians if that might be an issue to anyone. But apart from that we had a comfortable stay in a beautiful town.

    5
    « Birthday getaway »

    The place was very clean and comfortable. The rooms are very affordable and spacious. The staff was very friendly and helpful. There are a lot of outlets for shopping and places to eat nearby. The hotel also provides a pool and hot tub that was very relaxing. I would definitely go back.

    5
    « First visit to the area »

    Great experience overall . Friendly staff, clean rooms, and great breakfast. Especially was happy when I checked in and stated was with my young daughters and was placed in a room near the front which made me feel even more safe and at ease. Highly recommend.

    3
    « nice place »

    friendly staff and only a mile from everything we walked into the village of lake George. It was less than a mile . Great places to eat,drink and great views of the lake and the mountains. The pool and hot tub were very clean. i'll be spending some time there this summer

    5
    « Such a beautiful view!!!! »

    We went there on winter with our two kids. Host was amazing. Had complementary breakfast which was an pleasant experience. The view from the hotel was breath taking. Price was reasonable. Would love to go there again and again. Lake was only minutes away from the hotel. Arcade nearby which was real fun for the kids.

    4
    « Great stay - pleasantly surprised »

    We stayed there about a week ago for two nights.we really enjoyed our stay. Service was great at front desk and our room was lovely -clean spacious , the staff very friendly and the hot breakfast was very good

    4
    « Quaint town fun for all »

    Enjoyed our stay, easy check in, near the water, walk to attractions, or restaurants. Book early as rooms fill up fast. Weather was really enjoyable during summer since we are from Texas. Friendly hotel staff. Recommend to families or adults.

    5
    « Expedia Rating Should Be Better »

    We stayed there about a week ago for a night. The room was lovely - the staff very friendly and the hot breakfast was very good - enough food to eat. If you go to Lake George, New York consider staying there.

    5
    « Great weekend! »

    Clean hotel, very friendly staff. Bud at the front desk was very attentive. Check in was easy. We got recommendations for local restaurants and they didn't disappoint. The room was comfortable and quiet. Loved the pool and hot tub. Breakfast was a variety of hot and cold foods. I plan to stay there again.

  • 5
    « Awesome place to stay! »

    We found a great rate on Hotels.com. We were delighted with the room, very clean, nicely decorated. Coffee maker, refrigerator and safe all in the room. The front desk staff was very friendly and helpful. Great location, close to outlets, amusement parks and many great restaurants.

    5
    « Great customer service! »

    My husband and I stayed here for the weekend, and were very happy with the customer service. The manager, the receptionist, and all the other staff we met were very helpful and friendly. Carole the receptionist gave us a free upgrade to a suite which was great. Would stay here and again and recommend it to others.

    4
    « Great Service All Around »

    We stayed at this hotel. The location was perfect. The staff was great especially those who served in the breakfast room. They were calm when the room was crowded and chaotic. Our room was very clean. The only thing I would have liked was real eggs. Besides that we would stay there again.

    4
    « Weekend Getaway »

    The Room was clean. The staff was friendly. The only thing was the Breakfast that the offer for free. We wouldn't quite sure what the scrambled eggs were made from or the sausage. I would recommend going out and spending the money for breakfast. That would be my only complaint.

    4
    « Great hotel, perfect location »

    We wanted a quick get away, looking for something easy to get to, clean and near some fun sights. This answered all the things on our list. Right off the highway, but not so close that the noise was an issue, the rooms were very clean and well maintained and it was set between the village of Lake George and the malls of Glens Falls. Best of all, we had booked a deluxe room which was nice enough but we asked if any of the suites were available. We were upgraded to a room suite, with 2 bathrooms and not charged any extra! And I can;t forget the breakfast included, eggs, sausage and make your own Belgian waffles, delicious coffee and a selection of juices, cereals and pastries.

    4
    « Comfortable, clean, with a pool »

    Our family decided to go skiing to Gore Mountain and stayed at the Best Western. The location was great. Just a hop away from I-87. The room was sufficiently large to accommodate our family of 4 on 2 double beds. The bathroom was small. The staff was very friendly and helpful. They provided recommendations for restaurants in the area and directions. The breakfast was included and had plenty of choices. And after a day of skiing it was nice to jump into the hot tub while the kids played in the adjacent pool. Great value for your money.

    5
    « Best Western, Lake George is the BEST »

    This is easily the nicest Best Western we have ever stayed in. It was clean, fresh & new looking. The staff were very friendly and helpful. The pool and hot tub were super nice. And our room was clean and comfortable. Will definitely stay here again.

    5
    « Family Get Together »

    From Nana to the infant twins we all had a good time. There was nothing we needed. Everything we could ask for was already there. Spacious exceptionally clean rooms. Amazing amenities. TVs in all the rooms. The suites felt like home.

    5
    « Great Hotel, Great Staff, Very Accommodating »

    My stay was originally for 1/23->1/24 to explore the Lake George area. Unfortunately, there was a snow storm on the East Coast which messed up my plans to drive there, however I called the hotel and they were willing, free of charge, to move my reservation to the next week, 1/30->1/31. When I got there, I didn't want to take up a double that I booked through GroupOn and asked, if possible, to move to a single. They did this free of charge as well. I needed a bottle opener, they had it. Honestly the experience I had at this Best Western was absolutely spectacular. Room was nice as well, only minor complaint was that to turn off the air completely, I had to jimmy the switch between on and off. No big deal, overall I wish all the hotels I've stayed at took a page from their book. It was also inexpensive, big plus for a college student. Pretty close to Lake George and the Moreau State Park was about 20 minutes away for a great hike.

    4
    « Manager »

    The manager Bud, went above and beyond his role to ensure that we had everything we needed. His presence made a difference in the appearance of the staff and hotel. While in the area, we were looking for houses to rent. Bud found several in the area through the local paper and we found something through his suggestions.

  • 5
    « Great stay for great price »

    We had purchased a Groupon for the Best Western of lake George in need of a night away. We picked the right place it was very clean from the moment we walked it the front lobby and were welcomed by Bud he was very polite and easy to talk too. Rooms are spacious and very clean, pool area was very well kept the pool was heated nicely and hot tub was actually hot. The breakfast was good, a little more than you standard continental breakfast and the woman in charge of the breakfast area was very pleasant. Overall very nice stay, clean, friendly and informative staff. Thanks for a great stay

    5
    « Great place to stay »

    The hotel was clean, well-maintained and the staff was very friendly and extremely helpful for all our needs. I left my personal pillow behind and Bud, a manager, called me to tell me that and offered to mail it to my home. All staff was friendly and extremely helpful.

    4
    « Stayed here during the Americade Motorcycle Rally »

    We stayed with in laws at this hotel and enjoyed having a room during the rally. Rooms in Lake George, at that time, are hard to find. The hotel was clean and comfortable and we appreciated having the shuttle stop there.

    4
    « Close to everything »

    We enjoyed the easy access to this hotel (right off I-87) and its proximity to Lake George and Glens Falls. The hotel was clean, the staff was terrific, and our only demerit goes to the size of the bathroom which was very small. This could be a problem if you are "plus-sized". We did know some people in our group who booked larger rooms with more amenities. Other than that, it was clean. comfortable and we'd be happy to stay there again.

    5
    « Great owners, great hotel. »

    Couldn't ask for a better hotel. The location is directly in between the amusement park and lake George. Brothers who own the joint are very kind and nice to talk to. Breakfast was yummy. Wifi worked great. All around 5 stars.

    5
    « Amazing »

    Had an excellent experience due to being upgraded to their Suite because of room availability. The Suite was amazing with fireplace, small kitchen, and lots of space. Staff was very nice and helpful. Clean rooms and comfortable stay.

    5
    « frequent flyer »

    My family and I have stay at this hotel about 12 times during the winter. We ski at gore mountain. Its about 30-40 min to the mountain. The manager Bud always goes above and beyond his job to make our stay comfortable. One morning he was scraping the snow off all the cars. The rooms are clean, the breakfasts are always good, and the beds are comfortable . I have chronic shoulder and back problems so I need a comfortable bed.

    5
    « Christmas Holiday »

    My daughter came from Maine and I flew in from Key West to stay for our Christmas Holiday in Lake George NY. We choose the Best Western and stayed in their suite. There was two bedrooms, kitchenette, fire place and small living space. The suite was beautiful, clean and very comfortable. Our stay was positive in every way. No complaints. I hope to stay here again the next time I'm in Lake George.

    5
    « Comfortable Stay »

    I was not very sure about the place when i booked, but was only option. To my surprise the place was good and clean. Hotel Staff was really helpful. They helped us to know good places to visit and even plan in a good way. The place is near to most attractions

    5
    « Very Pleasant »

    This is not the first stay at this hotel. I return due to the friendliness and cleanliness of the hotel and its staff. From check-in to check-out everyone was very helpful and friendly. The room was very clean which is a huge plus especially the bathroom!! Close to the heart of Lake George. Definitely would recommend to anyone looking for good value and quality. Continental breakfast was good as well.

  • 5
    « K9 Search & Rescue Team feels the love! »

    A hunter has been missing in the lower Adirondaks. We're deployed to the search, Eagle Valley Search Dogs need a place to stay on short notice. The manager Bud took us under his wing. He made us feel more then welcome. He had breakfast for us earlier then usual. His team printed a few maps for us so we were ready to go in the morning. They took care of us as if we were family! Great hospitality. The rooms were clean, the beds comfortable, lots of pillows to choose from and a sweet woman who made us waffles in the morning. Thanks. We know BW is not a pet friendly hotel so we so appreciate that in a time of need they were there for us.

    5
    « Another delightful stay! »

    We have stayed several times at this hotel and it has always been a positive experience. Check in was pleasant, room was on ground floor, near an extrance making unloading a breeze. Breakfast, what a surprise, hostress was making and serving the waffles, and because of my issues walking even offered to bring them to my room. I declined, but it was nice knowing she cared enough to offer. Housekeeping. We told her 'just do the bathroom' did that mean, wipe everything down, new towels? No. I look in and she's scrubbing base of toilet and tub (i have to take this woman home!) definately was impressed. Let me also add, hostess who was also doubling as front desk clerk, spent a lot of time helping a family from Nutley, nj finding suitable things to do as a family besides shopping on Black Friday. She was knowlegable and printed out information and maps about the various options available. Indoor pool was clean and same with all public areas. The staff went out of their way, during our stay, to make us feel 'like part of the family'.

    1
    « Worst Western »

    I went on a vacation to Lake George with my family to see the horse race in Saratoga. We decided to stay in Lake George because of my brother and I's interest in Six Flags. So we booked to stay at Best Western of Lake George. All the pictures looked so lovely and then, we entered. At first the staff was rude. My brother is 7 years old and he was looking at the fruit. He picked up an apple and the lady at the desk yelled at him. I got really upset and told her that he was only a child and she needed to calm down. My mom stopped me and the lady gave us our key. We entered and it was dreadful! There was water damage all around the room, the sheets were wet with urine, the room was dark, and there was a giant ant hole behind the desk! An ant hole! I screamed and we called to be moved but they refused. Aggravated, we stayed. At two in the morning, I woke up. There were ants CRAWLING on me!!!!!!! I screamed, threw the covers off and slept on a chair. I was disgusted! I found a band-aid in the shower that morning and I was so done. This was the worst hotel experience ever! My suggestion, go to The Holiday Inn, it's a little way down and you'll have an amazing experience there. This was unbelievable!

    3
    « August stay was just OK »

    Stayed here on a very busy weekend in August. The hotel was clearly sold out and over burdened. I picked this place as it was easy to the highway but distance to town was a bummer. My bad. Parking was rough in town. Some of the things I find fault with really weren't the hotels fault. For example, the room next door with two double beds appeared to have upwards of 6-8 people (including children) in it. The noise level was thus high from that room. The breakfast room didn't have enough seating for the rush of people. The people who worked there tried to keep up but how can you with this amount of people? Check out was crazy with a lot of adults yelling at a lot of kids in the hall. The room was clean and comfortable. The staff was friendly. The breakfast might have been OK if the breakfast room hadn't been so noisy and jammed with kids, haggard adults etc. We checked in late in the day and did go to the indoor hot tub but they were out of towels..so we had to bring our own. I think if I didn't stay here in the absolute height of summer and pay a lot of $$ for this place, my experience would be positive. Conclusion...I think the families did look like they liked this place but for just 2 adults, in the height of summer, I would not recommend this place to a friend.

    5
    « Nice staff and Convenient »

    We get together each year here to do our Chrislmas shopping. We have stayed here for the past three years because of the very friendly and helpful staff and its convenience to the Lake George outlets and malls in Queensbury, The pool and jacuzzi are a nice treat after a long day of shopping.

    5
    « The hotel on the hill. »

    We were in this hotel before,but they did a lot of improvements...a whole new breakfast-room,,everything looked like fresh-painted and our room was first class..The pool is small but we were alone that day to use it ...so it was fine.the whirl-pool is part of the pool and was pleasantly warm..The room was very nice with a fridge and a good heating system and a big T.V.Breakfast was very good :eggs, beacon and all kind of bread and goodies.We wiil be back.

    5
    « Just passing through but good enough that we stayed again on our way back through town a week later »

    This is a really nice property in a resort community. Very convenient to the expressway right off the exit and no problem to locate. The location is just a mile or so from center of village of Lake George and main public beach and shops. The motel itself is very clean and well kept. The staff if very friendly and breakfast (free) was what I would expect to pay $12-$15 in local restaurants. Rooms a very large and comfortable and beds are top of the line. We liked the place so much we decided to make short detour in order to stay there again on our way home. Prices were very modest compared to other accommodations in the village itself.

    4
    « Slept great »

    Two things that are really important to me when traveling are (1) the cleanliness of the room/bathroom and (2) how well I am able to sleep. As you can see from my id, sleep can be an issue. Typically first night anywhere is marginal. The room we were given was at the end of the hall. The beds were REALLY comfortable. The sheets and towels were soft. We were able to control the temp in the room so, for this one-night stay, I woke very well-rested. I liked the continental breakfast. Many hotels are phasing out their Belgium waffle makers; this Best Western still has one, and I loved my waffle. Also scrambled eggs, sausage, etc. There were really great oranges in the lobby (coffee, tea and hot chocolate) all day. We were visiting for a wedding and didn't bring swim suits, but the pool seemed popular with other guests. Would definitely stay again. My only complaint was that the diverter didn't work on the shower, so I was unable to take a bath ... yup the tub was clean enough that I would have taken a tub! The people at the front desk and the housekeeper with whom I spoke were really nice.

    5
    « good stay »

    excellent service and stay. sgood breakfast. rooms clean. quite. great place to stay would stay here again and would reccommed to others. nothjing else to say. enjoyed every aspect of saty. ihave not complaints. except for making this 200 words!

    3
    « Clean room and decent price. »

    Staff was accommodating. Excellent breakfast at no charge. Was allowed to get into room 2 hours before check in time . Easy access to highway. Spacious rooms and courteous staff. Indoor and outdoor pool.

  • 5
    « Very Accomodating »

    Our program took several of our adult with Intellectual Disabilities to Lake George. The hotel was very accomodating. It was nice seeing the same cleaners every day and people at breakfast. In addition, the hotel had the warm and comfortable feeling that you do not get with high rise hotels. If we return to Lake George again in the future, we wil definitely utilize their services.

    4
    « Overall Experience »

    This is a very clean, comfortable hotel having a good location just off the Interstate highway. It would have been nice if this hotel has fitness room for fitness buffs. The staff is very friendly, helpful and breakfast was quite good.

    5
    « Great place at lake george »

    The hotel was clean and the beds comfortable. The staff was great, helpful, friendly and accomodating. The breakfast that was included could have been a better quality and variety but having the indoor pool was really nice. We were a group of 6 and the hotel gave us rooms convenient for "visiting" and hanging out. The hotel was convenient to the village itself as well as the outlets.

    5
    « foliage trip »

    our stay was great, the staff was friendly and courteous, room was spacious and clean. they provided a great breakfast with waffles, eggs, sausages, cereal and more. We will definitely stay here again.

    5
    « Exceeding Expectations »

    We were pleasantly surprised by the accommodations here. It was clean and comfortable! It was in a great location -- right by the highway and minutes from the cute little town of Lake George. The staff were so friendly and helpful! We were very impressed by everything this hotel had to offer and would definitely stay there again!!

    4
    « Comfortable Stay! »

    The Best Western of Lake George cares about it's guests. The Staff provides friendly and constant attention, the room is clean and comfortable and the breakfast buffet can't be beat. The facility and grounds are well maintained. Visit The Best Western of Lake George if you want a truly comfortable and relaxing stay!

    3
    « VERY ACCOMMODATING! »

    My sister & I stayed here on a recent fall weekend. I have some special needs and the staff was very considerate. Upon checking in, they moved our room so that it was close to the lobby and provided a special parking space close to the entrance door. The night staff was very friendly as well, asking if we are enjoying the area & offering info on the area and explaining the available parking at a hotel downtown that I believe they have a relationship with regarding additional services. My only complaint would be like many others....the breakfast room is too small and they are too strict about the cut-off time. A large group of special needs gentlemen were in the breakfast room for quite some time. We waited until they left so that there was room to sit & the young girl taking care of the food firmly said that it was too late to make anything...no toast, no waffles, etc...she offered us just the items left in the chafing dishes. I think that if they can't make the room any larger...they should extend the time especially on Sundays when people tend to breakfast a little later.

    5
    « JUST LIKE HOME »

    Simply feels like home,have been going there for years and desk staff recognises me,pleasure to see them again and they also look happy to see me...... room is clean,big breakfest and very good,place is quiet away from traffic....

    3
    « Decent Stay Here »

    Visited the Lake George region this past weekend and had a decent stay at this hotel which I booked at a discounted rate through Groupon. The general manager, Bud , was very accommodating over the phone when I called to work out an issue with the reservation and to ask about early check-in and to ask for a room on the second floor. He made the room available to us as soon as we arrived about 2 hrs prior to check- in time. We were also given an additional hour for check out , when we called the front desk to say we needed an additional 10 minutes. The included breakfast is nice , you can make your own waffles , and they do serve eggs and sausage. They have coffee, and cereal , danishes , toast etc. I only went to the breakfast once, and the staff there was helpful. The indoor pool is very small and it does smell a lot like chlorine in and outside of the pool room , it seems like they have the heat going to keep that pool room heated. I didn't have a chance to go inside the pool. The rooms were clean and no complaint there , housekeeping was standard. One thing they can improve is the comfort of the beds and the size of the beds in the double rooms. The beds were smaller than expected . Truthfully , it did not list anywhere the size of the beds in the double bed room ... so I guess it was partly my fault for assuming they would be double Queen beds , but they were definitely full size and not Queen. Also, they were pretty firm almost to the point of being hard. If the beds were softer it would make for better sleep quality . Overall , that's one area I recommend for improvement . The location was fine , it wasn't in the downtown main area of Lake George but it was super easy to get to and within a very short driving distance to everywhere we planned to go so that was good . I think for the discounted price it was a good stay overall, had the prices been higher then I would have possibly stayed elsewhere , but I would stay again at a similar price and especially if the beds get upgraded .

    3
    « Great customer service »

    Had a problem with the room. Room had an odor. Customer service was terrific. They tried to solve the problem. All the employees we came in contact were friendly and always smiling. Room was clean. Updating is needed.

  • 4
    « They turned an error into a success! »

    We were there for just one night and were looking for a good value hotel in Lake George. So, the standard room for our family of four was perfect. There is an outside pool and breakfast is included! Genius! BUt, they mixed up reservations and had given our room to someone else... The last standard room! So, we ended up in a two-story suite. That's what I call good service and a fortunate mistake! Only thing, walls are pretty thin, so if noise is an object, I suggest ear plugs!

 

Getting to the hotel ...

All directions
·From: Interstate 87. (North or South) Take Exit 21 to the BEST WESTERN of Lake George. We are one mile south of Lake George Village.