BEST WESTERN Hotel Bayou Inn & Suites,  Lake Charles

4.0/5  - based on 175 guest reviews.
1320 N Martin Luther King Highway, 70601-2051, Lake Charles, United States - See map
+1 337 990 5325 +1 337 990 5538

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 178 traveler reviews
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Welcome to BEST WESTERN Bayou Inn and Suites! Located off of I-10 Exit 33, our Lake Charles hotel has a superior location that puts guests close to all the top attractions. The beaches are nearby, and nothing beats a vacation where sand and sun are in abundance. However, if you'd prefer a cooler trip, visit the casinos in the neighborhood for games of luck and plenty of entertainment. We are very easy to find, less than one mile from the exit, with a great highway location. We're on a main highway with many local restaurants nearby, so guests at our Lake Charles hotel don't have to go far for a great meal. Our staff is knowledgeable about the area and is happy to help guests decide on things to do, restaurants to try and which attractions are a must-see. Southern hospitality is our specialty, and we'll treat you just like family. We're within minutes of both casinos, and our Lake Charles hotel is a preferred property for guests looking to test their luck. Fishing and hunting also bring many travelers to the area. We're happy to accommodate groups during the hunting season, and the spacious rooms make it easy to bring all your gear. Whether you're here to take to the water for swimming and fishing, you deserve a hotel that's comfortable and cool. The nearby racetrack is a favorite destination, and Lake Charles hotel guests can't get enough of the special events. We're located very near the interstate, so we're within minutes of most tourist attractions, restaurants in Lake Charles and Sulphur. Nearby Vinton is where the Delta Downs Racetrack is located, and it's a quick and easy commute from our property to view an exciting horse race. Business travelers with L'Auberge Casino Resort, Isle of Capri Casino, Golden Nugget, and Delta Downs often stay at our Lake Charles hotel because they know we offer the best service, location and value in town. Save on your next trip, whether it's for business or a vacation. Book your BEST WESTERN Bayou Inn and Suites room today and take advantage of a great deal! Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 178 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
74
Verygood
 
55
Medium
 
22
Poor
 
16
Horrible
 
11
Business Business 34
Couples Couples 69
Family Family 46
Friends getaway Friends getaway 20
Solo travel Solo travel 5
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Bayou Inn & Suites,Lake Charles
  • 1
    « Bad experience »

    Rooms were DIRTY! We moved rooms 4 times. Spiders in the first room, dead bugs on the bed of the 2nd room. 3rd room I told front desk lady to go with me to check the other room. I lifted up the sheets and stains everywhere of who knows what. The owner obviously is cheap and doesn't invest in his business . No wonder we were the only ones staying there. I would have gone to another hotel but we checked in late after a long drive. We just wanted to sleep.

    3
    « Alabama »

    Traveling from Alabama back to Texas. Booked room online. Rating was good. But we did not experience the same. AC was making noises in our room & upstairs. Room had an odor. Bathroom was not clean Breakfast was good.

    4
    « ORIORDANT »

    We stayed here one night passing through from Lafayette to Houston. It was a pleasant experience. We were checked in by a pleasant young lady (Candie) who remembered us from a previous visit. The room was comfortable and clean as was everywhere else. We encountered a small problem with the door lock, this was sorted out by Candie, a caring and helpful person

    3
    « Good place/Needs work »

    This facility was very clean, the staff helpful and in a good location as far as stores and restaurants. The parking was easily accessible. I have them a score of average due to all I said above but our room was nonsmoking but someone had obviously smoked in it due to the smell and housekeeping missed the ashes on the window ledge. There was damage to a section in our room among other problem areas. I'm sure this is a matter of repairs but it should have been taken care of. The breakfast was good

    5
    « Best of the trip »

    Took a road trip from Nebraska to Louisiana to see the Gulf. My parents used to always stay at BW hotels so we took a shot at this one. Very clean, well-cared for, quiet. Room was in really good shape, bed very comfortable. Staff gave us directions to the best beach and dinner recommendations that were right on. Pretty good breakfast (hey, it's a free hotel breakfast) with hot protein options. This was the best place we stayed out of four motels on the road. We also got a great deal on the room since we were traveling off-season and mid-week - an excellent value for the price.

    5
    « Resent stay »

    The motel is easy to get to off of I10. Personnel are friendly and very helpful. The room was comfortable especially the bed. Breakfast was very good but no bananas this time. I like to stay here when I have to stay in Lake Charles.

    5
    « Great Hotel »

    I enjoyed every bit of my stay at this hotel. Even though they were replacing the carpet it was a pleasant stay. Great pool, fitness room, and Great staff. I left another hotel where I did not feel safe to come to the Best Western where all rooms are inside and I felt completely safe.

    4
    « BEST WESTERN OFF I-10 »

    Nice, clean, modern hotel just off I-10. Would recommend it. My family and I were on the road from Miami, FL to San Antonio, TX. We were tired and feeling grimy and wanted a nice place to lay our heads. We found it here.

    2
    « They missed it this time »

    The night audit lady, I think her name was Ms Julia? I know it started with a "J", she was so kind and very welcoming. Her customer service was a 10! However, once we arrived in our room; of which was very late past 11pm, we fell right asleep. This is where the nightmare begins. Around 1 am, I started hearing this loud non stop clicking, come to find out it was the fridge. I was unable to disconnect it and did not want to wake my friend with lights being turned on. It was a lost cause because this was the last room available in the hotel. I did not get any sleep. He however did because he is a heavy sleeper. Other than that, the staff & rooms are still very nice (5 Star service). We have stayed here before and will stay again when in the area. I wish we could have had somewhat of a discount due to the inconvenience. Hopefully management will reach out to me.

    2
    « Pricy »

    A bit pricy for this hotel.. in surrounding area wasn't so good.. Breakfast was good. Staff very friendly but the carpet wasn't clean and we had to wear shoes getting out of the shower. Other than that we had good sleep and good food when we woke up.

  • 5
    « Best Wester review »

    Great looking hotel, very clean and nice. Great location. Breakfast was also good. I would highly recommend this hotel if passing through Lake Charles, LA Location is great. Staff was great. They also took a moment to recognize platinum status

    3
    « Nice stay »

    As some other reviews note.. The housekeeping and maintenance crews were very helpful and friendly. The front lobby area is nice. When crowded at breakfast, there isn't any room or flow. AC froze us out (a good thing). Bath/shower area need new caulking as there is mold/mildew present. The shower curtain had been washed, but old stain remain s. The back door does need replacing as it does tend to stay open. Our bed was comfortable. Not too far from casino areas. Would stay here again.

    1
    « DO NOT stay here!!! I fell on a very wet floor-they won't pay medical bills. Lousy! »

    I fell in their lobby due to a soaking wet floor and they won't pay my medical bills. They have a below average UNSAFE property and if you get hurt there they will not even help you up, or pay medical bills as the GENERAL MANAGER KAVITA PROMISED. I have been trying to get my bills paid for almost a year and had to hire a lawyer. I had to go to many Dr's appts, xrays, an MRI of my wrist and hand all cost $$$ and their lousy insurance co. will not pay me. I only asked for reimbursement, didn't get a dime 10 months later. I do get calls from bill collectors daily though! Average rooms, lame breakfast and smells of cigarette smoke when you walk in the lobby. Sketchy part of town. Stay elsewhere!!

    3
    « Security »

    This Hotel needs to be more secure. The Emergency Exit door would never close on it's own. The back door stayed open all night long. The cleaning staff did a wonderful job. The front deck staff wasn't very friendly at all. There was water standing on the floor no one attempted to clean while I was present for Breakfast. The Breakfast was average. There was plenty of parking. But were people hanging out in the parking lot, it seemed like a tailgate party.

    2
    « Disappointed »

    I have stayed in BW hotels many times before. I am a rewards member. At this location, there was mold in the bathtub and the 2nd floor hallway had a strong cigarette odor. The breakfast was not what I was accustomed to at other BW locations.

    4
    « Clean and Safe »

    stayed here a few times with no issues, clean and safe place to stay. staff very nice and helpful, internet is ok about average for hotel internet. never have the breakfast due to having to check out very early,

    5
    « Great Hotel Stay »

    This hotel is very good for the price. The location is good and the staff was very good. I will stay here whenever I am in Lake Charles. They have an excellent breakfast and it is presented well. The bed was extremely comfortable and I was very please that there was a sitting area with a separate TV in the room

    4
    « Pleasant, Helpful Staff »

    Very pleased with our stay here. Owners were on site taking care of the property. Rapidly dealt with a broken exterior door. Conveniently located with a Clean, comfortable room. Would definitely stay here again.

    3
    « Okay...nothing special »

    We were given a handicap room...not sure why. I paid in advance online and did get there early...but would have waited another 30min to an hour for a regular room. I wasn't given a choice. The room was "okay" nothing to brag about. The shower...because it was for a wheelchair was horrible. The water pressure and water all over the floor was a mess. I didn't get a chance to tell lady at the desk before I left...because there was only 1 person behind the desk and the line was long...was in a hurry...so just left. Probably would find another hotel next time I'm there...but we'll see. The Lobby is nice...too bad the rooms don't reflect that.

    3
    « Nice small hotel - Staff needs "nice" lessons »

    A nice enough hotel (two large screen TVs in the room with a comfy seating area in the room!!) Clean, tidy, and comfortable. No restaurants nearby - only Fast Food...hmmm... The staff needs to work on welcoming late night arrivals with a smile and reigning in a testy attitude, last I checked, 9pm arrival should not be considered such an inconvenience that it warrants snippy replies to questions. Also, breakfast area is tight and not the best set up for guests who are checking out and those wrangling for space to sit for breakfast. Not a bad hotel, just a bad, and VERY unusual experience for us at a Best Western.

  • 4
    « Good experience »

    Stopped in without a reservation, no problem getting a room. The room was clean, the housekeeping dept. was very friendly and helpful. We had some trouble connecting to the wifi, but the front desk was able to fix it right up... Good breakfast, clean area. Sam is a gracious host...Would recommend this place to my friends..

    3
    « Not worth the $$$ »

    At least the beds were comfortable. AC questionable. Walls are thin and can hear even the slightest noise from neighbors.Free breakfast is pathetic and yogurt was expired. Front desk clerks playing on cell phones. Not somewhere I would choose to stay again.

    2
    « Short Stay; dont think I would return. »

    Lobby is nice; rooms are ok, however there is definitely an issue with cleanliness. Carpet was dirty, smudges on everything even the headboards the room appeared to be wiped at rather than cleaned. The pillows are tiny, the comforter is as thin as the sheets.

    5
    « Great place to stay »

    Our friends and I stayed here for a day in spring break since rooms in the Golden Nugget and other casinos were ridiculously expensive. The hotel is in the middle of the city with everything you need nearby including a Walmart down the street.

    4
    « Nice place to stay »

    This was a nice stay. It is convenient to fast food establishments. Next time in Lake Charles I recommend this place. The breakfast was just a standard continental breakfast. It was not great but it was ok.

    5
    « NICE MOTEL »

    Beautiful Motel inside and out ! Fantastic cleanliness, Comfort with friendly, polite, helpful staff.What you get for the price is a really good deal. This is a very nice Best Western! I just didn't care for the breakfast-but its your standard Best western breakfast with everything frozen & pre-packaged and not very good tasting=same across the united states-besides that, I LOVE Best Western !

    4
    « Good place to stay when in the area »

    This hotel has a great location. There are fast food and other restaurant in the area. And if you're like me, there is also a Walmart near by, a great place to get snacks. The staff has a good attitude and helpful.

    5
    « Great place to stay! »

    Great place to stay even though it was a little out of way from casinos! Price was right! we had a King Suite and we felt like we were in a small apartment! Lots of space! Very clean and well serviced! There was an elevator issue but the staff took immediate steps to resolve the problem so no one was inconvenienced. Everyone really went out of their way to make it an enjoyable trip! We will return!

    3
    « nice place »

    upon check-in the desk clerk was very nice, polite and helpful. both the outside and inside looked pretty good and well maintained. the tv didnt seem to work in the fitness room, but the machines were all right. breakfast was good and filling.

    5
    « Super stay to watch Super Bowl »

    We were given a suite with all working amenities with one TV. I asked for the room with two televisions to watch the Super Bowl with friends. The whirlpool bath was out of service. I was satisfied with it not working and they changed my room. The room was very nice and had many different types of food restaurants that delivered in the area. Convenient shopping close as well.

  • 4
    « Over nighter »

    We stayed here because it was have way to our next stopping location. The room was nice but the bathroom has close quarters to the door. You can barely open the and not hit the toilet. If you are looking for a hot tub forget about it here. There are not a lot of close food choices other that fast food.

    5
    « We're back »

    This is our home away from home when we are in Lake Charles. Great breakfast and service. The staff is always great and keep the place very Nice and clean. This trip was to work out wedding plans with our son. Very close to everything. Thank you

    1
    « Towel tale........ »

    Was assigned a smoking room and was treated like an imbecile when I asked for a non smoking room. The night desk person who checked me in rudely asked ?why did you book a smoking room if you wanted a non-smoking room?? I got the feeling she was put off by having to take an extra step to assign me a different room. She finally did. The other issue I had involved the same employee. The room wasn't serviced by housekeeping. I called down to ask for fresh towels. The phone wasn't answered at the desk so I went down to ask personally, thinking she was busy and wouldn't be able to bring towels up to the room. Again, I was treated quite rudely and told there was no one in the room number I gave. I promised her I was checked into that room. She finally found it and because I had the door tag on past noon the room didn't get cleaned. I let her know it wasn't a big deal, I just needed clean towels for The next morning. At that point she told me I needed to bring down the dirty towels. I stay in hotels every week for work and have never encountered such a request. I'm guessing my face reflected my shock and was told ?it's not my policy?. I asked for a plastic bag to carry the towels to the desk and was met with more huffiness and impoliteness. In the end I actually walked back up to the room, got the towels, waited another 5 minutes for for more guests to be checked in and finally got the towels. I have never been treated so rudely or had to "trade in" towels to get fresh ones.

    4
    « VERY GOOD »

    I am very pleased with the quality of this hotel & the staff is very friendly & accomidating . I will deffintly be returning for future stays to this hotel or a Best Western in my area. I will also refer Best Western to people that I know for their vacation or business trips.

    5
    « great stay »

    loved the size of room staff was great we would stay here again. felt very safe and close to casinos. we would recommend this hotel to anyone. the breakfast was hot and plentiful. had 2 televisions in the room

    5
    « A Nice Surprise! »

    We were driving from Austin to New Orleans over holiday break and got caught at night in a crazy storm so needed to find a place to spend the night. We tried one of the casino hotels but they were all booked up. I have pretty good luck with BW, so I found this one and they also had good reviews. So happy I did!Not only did they have rooms available, but it was super nice and clean. The room ended up being the nicest and largest room we stayed in on our whole trip! The beds were super comfy. They had the standard free buffet breakfast, nothing exciting but free and got us going on our way with full bellies. I would definitely recommend this hotel for anyone staying in the area, and would stay here again myself if I'm ever in the area.

    1
    « Do not »

    Do not stay there.The were many things broken things. and the rooms stinked. the food was ok. some things were ok if you stay there hope you have better luck than me Best Western Bayou Inn & Suites, Lake Charles, LOUISIANA ..

    4
    « Reccomended »

    facility was very clean, and was professionally run, Rooms were Clean, and all amenities were good. The only complaint was the Breakfast, the food was only so-so, the eggs were watery, and there was no sausage or bacon, and this was in the middle of the Breakfast time ( 8:00 am )

    4
    « Overall good stay »

    Read reviews of being in ghetto and musty rooms. When we arrived, we found neither to be the case. Very nice foyer and rooms. Bathrooms had a little dirt in corners of floor, and eggs and sausage were not tasty and too processed. Other than that, overall we were pleased.

    4
    « Easy access to I-10 and Lake Charles »

    We stayed here almost 3 weeks while visiting family. The hotel is very clean, it actually smells nice every time you walk in the door. All staff we interacted with were friendly and helpful, as were the housekeeping staff. The beds were comfy and there were plenty of pillows. There was a very comfortable chair/ottoman in the room that you actually wanted to sit in. The free breakfast was nice, with some sort of eggs and breakfast meat every day, plus make your own waffles, cereals, breads, yogurt, juices, etc. There is a fence around the whole property, which made it feel secure. There are local fast food restaurants such as Taco Bell and Church's chicken, and a Dollar store next door. We will definitely make this our home base when visiting Lake Charles.

  • 4
    « Very courteus staff »

    The hotel staff went out of their way to accommodate me. My flight came in late and the rental cars are closed when i got to the airport. I called the hotel and Andre volunteered to pick me up. He went out of his way since he cam and got me in his personal vehicle since the hotel does not offer shuttle service. Thank you Andre for caring.

    4
    « vacation »

    We were on vacation and wanted to be close to the Gulf. Only a short drive to the Holly Beach. Was beautiful beach, should have worn flip-flops so we could have gone in the water. Too many broken shells to go bare footed

    2
    « Find another hotel »

    Worst check in ever experienced.Rood,carefree bad attitude,making personal extended call during check in.Mold smell in room each time entering room.Dimly lit room,Maybe to hide dirty carpet.Had to call national number to locate room which I was told at local was not avaible.Turns out I mistakenly booked for wrong day but was not told by local check in person.Only help was done nationally.I was too tired to switch rooms.I will never stay at this location.

    4
    « Clean hotel »

    Location was convenient to Casinos and restaurants. Eat at the original steamboat bills right down the street. Excellent food great price. Hotel staff very nice. There is a Wal-Mart close by and family dollar next door for drinks.

    5
    « Very Nice Hotel »

    Spacious Rooms - Great Location - Family Dollar next door; Dollar General & Taco Bell across the street - that's all that caught my eye but lots of places around the hotel - Fabulous Breakfast Bar other than the lack of fruit on it

    2
    « A disappointment »

    Ive found Best Western to be a pretty reliable name, but this one in Lake Charles is a bit below their usual standards. They arent putting a lot of effort into upkeep. Every surface you can see is worn, stained, or rusted. There isnt a door in the whole hallway without scratch marks. And I have to suspect they are cutting costs on pest control too. I found two little critters in my room with me. A gecko that i caught and carried outside, and later a bug that crawled in bed with me. Which, in fairness, perhaps the gecko would have eaten if I had left him alone. I thought the girl behind the front desk was a little unfriendly when I checked in. To give a few positive marks, the internet worked fine, and my room was quiet. Overall this place was just a disappointment. There must be better options in Lake Charles.

    1
    « Damp/Moist/Humid »

    Everything in the room is damp to the touch. The bed and pillows feel like we are on moist sponges. Feels so gross one of the weirdest experiences I have ever had at a hotel. Would love to leave and go somewhere else but just will deal with it. The lady at front desk was nice, but wasn't aware of the damp situation. Not sure why, even the second room we were given was DAMP. I don't understand why a room is overly moist. It's so weird!

    5
    « Great hotel »

    What can I say...it's a Best Western. Check in was fast and easy. Room was fresh and clean, and the location is perfect if you are traveling east on I-10. Breakfast was good as usual. Plenty of parking.

 

Getting to the hotel ...

All directions
·From: I-10 Eastbound. Take a left off I-10 at Exit 33 which is Highway 171/North Martin Luther King Highway Exit. The BEST WESTERN Lake Charles Inn is about a mile down on the right hand side, just past the Family Dollar store. ·From: I-10 Westbound. Take a right off I-10 at Exit 33 which is Highway 171/North Martin Luther King Highway. The BEST WESTERN Lake Charles Inn is about a mile down the road on the right hand side, just past the Family Dollar store.