BEST WESTERN Hotel Lahore,  Lahore

3.5/5  - based on 25 guest reviews.
9 Fane Road off Mall Road, 423, Lahore, Pakistan - See map
+92 4237363901 +92 4237393910

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free airport shuttle
    Free airport shuttle
  • Free parking
    Free parking
  • Restaurant
    Restaurant
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 25 traveler reviews
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The BEST WESTERN Lahore offers 61 lavishly comfortable rooms embellished to ensure complete relaxation and tranquility. Furthermore, these rooms provide a complete soothing effect to relax after coming from a distance. Deluxe rooms and suites offer an array of the highest quality services, including exclusive welcome drinks, full breakfast buffet, high speed Internet access (including Wi-Fi), daily fruit basket, mini bar, daily laundry, daily newspaper, access to meeting rooms (subject to availability), health club, airport transfers, and baggage services. Whether you're treating yourself to fine-dining experience or searching for a comfy environment, our restaurant is a peerless combination of quality and scrumptious variety of food items with warm and down-home service. You can choose from individual platter or the tempting buffet. Now you can enjoy all cuisines from Chinese to Italian and continental to international on one dining table. Whether you want to enjoy a fresh meal at lunch, dinner or high tea with friends, and family, or relish a little alone-time with some of your favorite foods and beverages, stop-in and experience a marvelous time at the BEST WESTERN Lahore! Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 25 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
8
Verygood
 
5
Medium
 
6
Poor
 
2
Horrible
 
4
Business Business 6
Couples Couples 4
Family Family 7
Friends getaway Friends getaway 3
Solo travel Solo travel 4
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Lahore,Lahore
  • 4
    « Ok stay »

    Two nights Free breakfast ok- could improve on the juice and variety but then when in Pakistan just do what they do so whatever Nice comfortable bed with slippers Could give a bit more towel Staff nice with great security at the front We stayed in 304 which faces a street and old building- quiet Staff waited for me as I returned back to my hotel late in the night All is fine except for one thing: I do not appreciate the night staff knocking on my door at 2am and calling out Ma'am- Ma'am. I opened the door and he just stared at me and pointed at my door. Um? what is going on? 2am- do not knock on my door and let me rest. He was also cleaning the plates left behind from the room across of mine and dropped the plates which caused more commotion- so this is the only slight irritation. all else is fine Wifi is ok

    3
    « ideal for the real heart of Lahore »

    great location set between the State Bank and High Court, a 5 minute walk to Mall Road, the Museum, Zoo, Anarkali and other great visiting and eating places. Not up to Best Western International standards but acceptable for those not wanting to live in the hotel but explore the living city.

    3
    « not much to write about »

    Well its nowhere near the Best western standard, basically its a local hotel. The people running the hotel, as in the staff, are warm, except that they are unaware or not trained in hospitality of international standard. We chose this hotel, because we have used this chain atleast thrice in the last one year, and always had something good about it. But this place is unlike the best western. First, we asked them to keep the police verification papers ready, atleast two hours before we arrived to pick them up, they were waiting with unfilled papers. Secondly, on the room service, you don't get the basic room utilities like a kettle and supplies unless you ask for it, and then they are not replenished till we complain about it. The same goes for housekeeping too. The good thing about this hotel is that they gave us food based upon our dietary preferences. Whoever is the manager of the hotel, they need to be pulled up for not living up to basic standards of international hospitality. For example, on cleanliness, they don't clean the lobby area near the lift on regular basis, they do it once in a day. The roomservice leftovers are not picked up immediately or on a regular basis, they just lie outside in the corridors of the floors, for more than a couple of hours. These are things that need to be addressed if we are looking at an international hotel, and not just a roadside hotel. I booked on booking.com but there was no coordination with regard to the pricing. The good thing about this hotel is that they gave me an upgrade to an executive suite.

    3
    « Average Services »

    The only reason im rating it as 3 is due to the fact that the hotel building was ok, the rooms were spacious enough with all basic amenities. The worst part is the customer care and services. Obviously i didnt expect out of the way service and was aware which place im going into, but the staff seriously needs to be trained and taught about basics of being in the hospitality services. The food quality is way below basic human consumption requirement. No taste at all , and certainly one can tell they do no serve fresh food. For a city like Lahore, there are plenty of other options available for lodging at relatively higher cost, its worth paying a little more than saving a few and facing such situations Duration of stay: 2 Nights

    1
    « Should be renamed "WORST" western hotel »

    I stayed here for 3 nights in November with my spouse. We were in the city for a conference. I have a significant travel experience and I have yet to see any hotel which charges this much for such a poor service. The best western chain should really look into shutting this down since its giving the brand a really bad name. When we checked into this hotel, the room was spacious, but the washroom reeked of a pungent smell. We didn't have hot water in the taps or shower. The a/c had a heating option which wouldn't work. Breakfast was so gross that we skipped it on the third day. The food was cold and tasteless, and the menu doesn't change at all. The toaster didn't work and the hugs were out of milk with no one to replace them. The second day when we came back from our day long conference, to our utter shock, the room was just as we left with no house keeping work done. We demanded a change in rooms since it had such a bad smell. The next room that we were in was much smaller with the same problem of leaking taps and no cold water, which was corrected after much deliberation. The washrooms are so crampy, that when you sit on the toilet seat, your face is on the sink. I understand that best western is a budget hotel chain, but it doesn't mean that I should pay to suffer, and neither should anyone else. There are better hotels with slightly higher prices, and people should consider those instead of this poor excuse of a hotel.

    5
    « Excellent »

    Best hotel in lahore till nw as per my experience. All the staff are well trained as well they are providing best services. Food quality is quiet excellent. Very satisfied and best stay ever in lahore. Thank u best western.

    3
    « Nice Stay... »

    Well I checked in at night with my wife and the price was pretty high as compared to their service. I asked for late check out which they declined, as the hotel was not BUSY at all, so i dont see any reason of not extending. Anyways ended up extending my night and guess what HOUSEKEEPING never cleaned my room. You pay 9000 to 10000 a night and NO SERVICE - that was disappointing. Anyways we did enjoy our stay and just minor things which could be improved. Good luck!

    1
    « Punjab food authority »

    Punjab Food authority raid in best western hotel. Non food grade color, cockroaches in kitchen, unclean freezers, expire food stuf, no medical, no proper handling of food, restaurant sealed. Please be aware

    5
    « excellent stay »

    I got a chance to visit the hotel. It was a very nice and good experience to check out the residency in this hotel, a quality food services offered by them. Its a great feeling of relaxation in both hot and cold water with a high quality service. As it is located at the hub of capital city of Punjab province, Pakistan, one can avail easy access to market and cultural places. Best of luck !!

    5
    « ?Excellent new rooms? »

    Just off a long trip from Karachi and back in best western Lahore. Delighted to experience the newly renovated rooms which are as good as any 5* star hotel I have stayed in. What truly inspires me about this hotel is the continuous warm greetings I get from all staff - they are genuinely delighted to see a returning guest and will go that extra mile to insure your comfort at all times. Looking forward to the Chinese tonight where Chef. Rizwan will prepare his best dishes.

  • 5
    « Best stay at Hotel »

    Receptionist was very efficient in her work. food was tasty. House keeping staff were very caring. Rooms are very neat and clean. Three generators are standby for the services. Cooling was very excellent.

 

Getting to the hotel ...

All directions
·From: Allama Iqbal Int'l Airport. Head north, turn left, then turn right, take the first left, at the roundabout take the first exit. Continue straight, take the second exit onto Amjad Chouddry Road go pass first roundabout. Amjad Choudhry Road turns slightly right by Mall of Lahore. Continue onto Main Mir Bridge, pass by driving range. Continue onto Mall Road and pass by Soneri Bank. Turn left onto Fane Road, pass by Jamia Rabbani. Arrive at the BEST WESTERN Lahore.