BEST WESTERN Hotel Pioneer Inn,  Lahaina

4.5/5  - based on 797 guest reviews.
658 Wharf Street, 96761-1266, Lahaina, United States - See map
+1 808 661 3636 +1 808 667 9366

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> Room 1

1 adult

 

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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Experience the stunning natural glory of Maui from our historic hotel in Lahaina, the Best Western® Pioneer Inn, located on the edge of Lahaina Harbor, the whaling capital of the Pacific. Few things in the world can approach the splendor of a Hawaiian sunset, and our hotel on Maui gives you the opportunity to take one in every evening. Our building, constructed in 1901, is a registered historic landmark from the plantation period. Its white columns and colorful roof contrasting with the surrounding greenery make it a sight to behold in its own right. You'll be just as impressed by what's on the inside of this front street, Eco-Friendly Maui hotel. Our 34 rooms are newly renovated and wired with Wi-Fi, with a pool that is open year-round. Our onsite restaurant, the Pioneer Inn Grill, serves up breakfast, lunch and dinner daily, while the Whalers Saloon gives you a place to order drinks without having to travel away from our Lahaina hotel. We also have meeting and event space, including an outdoor gazebo that's ideal for weddings and Snug Harbor private dining room. We have everything you could want in a hotel on Maui. You can practically roll out of bed and into the water outside of our Lahaina Hotel, where you can go snorkeling, scuba diving, sport fishing, surfing, parasailing and whale watching. We are the only harbor view hotel on Maui. There are plenty of yachting options as well, including sunset dinner cruises, or you can catch the ferries to Lanai or Molokai. We are also a popular place to stay for employees of the State of Hawaii, Maui Divers, Transmarine Navigation and the US Navy. There's much to do on land, starting with the shops, restaurants, art galleries, and museums of the Historic District within easy walking distance of our hotel on Maui. Just behind our location is Banyan Tree Park, featuring a famously massive, 16-trunked banyan tree planted almost 150 years ago. Book your stay at the Best Western® Pioneer Inn in Hawaii today! Enjoy your stay.

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Room 1

Guest reviews


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based on 797 guest reviews
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Excellent
 
358
Verygood
 
335
Medium
 
69
Poor
 
22
Horrible
 
13
Business Business 35
Couples Couples 443
Family Family 115
Friends getaway Friends getaway 79
Solo travel Solo travel 60
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Pioneer Inn,Lahaina
  • 5
    « Quaint Hotel »

    I already reviewed in my comments. Bottom line, I would definitely recommend this hotel to friends unless of course they are Four Seasons types :-)) This is not a 5 star hotel, so if that's what you are looking for, this is not it. However, if you like quaint, clean, safe, and a staff who make you feel welcome and part of their 'ohana, give this hotel a try. I travel frequently for business, and this is the only time I felt so relaxed and actually enjoyed my business trip thanks to location and staff.

    5
    « Worked for our purposes »

    Had a late flight out of Maui and wasn't able to extend our condo stay any further, so ended up booking a night at Pioneer Inn. Even though check in wasn't until 3, they were willing to hold our bags and expedoted getting our room ready and called us as soon as available. Convenient location, free parking, pool, and a place to be our home base for our last afternoon/evening in Maui.

    5
    « Always great to come back »

    Have stayed at this property a few times and service has always been great front desk staff excellent keep up the great work. Thanks Amanda and Samantha on the great service. Value great as are the overall staff, thanks.

    5
    « Lahaina, Maui - Best hotel in town! »

    Love this place!!! Best hotel in town!!! Service is great. People are friendly and nice! Rooms are clean and comfortable! Love sitting outside! We always come back here for our anniversary! Christina and John 11/11/11

    5
    « What a fun slice of Maui History »

    Totally enjoyed our stay here. The rooms are pleasant and have a balcony with rockers to sit and enjoy after a day of beaching. Lahaina is alive and well and totally fun. You can hear the people enjoying themselves at the restaurants across the street but we had no trouble sleeping. The banyan tree across the street is alive with birds and there is a pleasant pool area to sit or in the courtyard You must remember this hotel was built in 1901 so no elevator. A fun vibe is felt. Not for everyone but I would not hesitate to stay here in the future

    5
    « Just loved it »

    The property is great, with that historical and Hawaiian flavor that one looks for but that is not so easy to find. I think the hotel is beautiful, very well located, just in front of the Lahaina harbor and very close to the bayan tree park. One can hear the 1000 birds singing in the early morning and late evening. The rooms are very comfortable, furnished in a classic colonial style. The balconies are beautiful, one can just reach the plumaria trees from the balconies. They have white rocking chairs in the balconies, matching the style of the property. The inner garden is beautiful, and the pool just right. The place is busy but quiet, very well isolated from the street noise. For me this place is special, with real flavor, very different from a fancy stylish hotel with no personality which you can find anywhere. This is just different and perfect if you want to experience the real Hawaii. The property staff are really friendly and sweet. I could not ask for more!!!!!!!!!! And Lahaina is just beautiful!

    4
    « Loved it »

    We stayed 3 nights here while in Maui for my husbands birthday. It was an older hotel/motel right by the fishing pier. The room was typical motel style but with a great porch/lani. We awoke early and sat out on the deck and watched the fishing boats depart. Loved it!!!! Restaurant was great and parrot was good company for breakfast. Would most definitely stay here again.

    4
    « Quaint hotel »

    Beautiful older building on the marina. We sat outside and drank coffee in the morning overlooking corpus ft the park. Free parking and really nice indoor and outdoor restaurant. Traditional Hawaiian food. Tons of shopping nearby.

    1
    « Run down hotel for $175 per night, there is better »

    Stayed here first time about 1981, price was $35 per nite and well worth it. Now at $175 it looks a whole lot worse. Lanai paint peeling badly. This property is now a big hotel chain, that put off the maintenance. Don't stay in room 17, the garbage man lifts the whole rubbish bin level with and inches from your lanai. Stay on the road side if you have too stay here, more comfortable chairs. Me I saw a place on Lanhainalua rd cheaper and nicer. I won't stay here again.

    5
    « Great location and service »

    What a pleasant surprise! Located right in Lahaina, able to walk to all the local sites and restaurants. Lovely old historical building, well maintained. Room was spacious and we enjoyed eating our breakfast on the lanai. Service was exceptional, including free use of beach towels on the days we went to the beach. Only downsides, and these are minor: 1) no in room microwave, which would have been nice since no free breakfast is offered; 2) being an old building, no elevator; no problem for us but could be for some people, although I am sure the staff would help people carry their luggage upstairs; 3) parking is not on site, but not too far away and it is free unlike some Hawaii hotels, and we were always able to pull right up to the entrance to load and unload. Overall, we were very glad we stayed here vs one of the resorts in Kaanapali.

  • 5
    « Awesome! »

    First time in Lahaina, could not have stayed in a better place. Greeted by Katherine late evening after a long flight from the UK. Informed us on practicalities of the Inn gave us our 15% discount card for breakfast and kindly took one of our cases up to the room as there is no lift and I have the use of a stick. Choice of breakfast is amazing with constant refills of coffee for just $2. Rooms are very clean beds comfortable AC is noisy but never really bothered us with a huge verandah to sit out on. We had room 24 which overlooked the pool so very quiet through the day/evening.The Inn was built in 1901 so much history, which you don't get in today's hotels a real treat for our holiday, backs onto the harbour were most tours depart from. Happy hour is 3pm -6pm which we can recommend compared to others. Staff brilliant so friendly helpful and welcoming. Hope to return to Lahaina and the Pioneer very soon. Well done to all!

    4
    « Excellent Choice in Lahaina"proper" for brief stay »

    We wanted an inexpensive, "non-Resort" Hotel in the City of Lahaina for the night before checking into a Resort Hotel on Kaanapali Beach. The Pioneer Inn was a great combination of excellent value, gracious service, convenient on-premises restaurant for dinner and breakfast and a great mattress. We couldn't have asked for more, as it was just what we were hoping for. The staff was extremely helpful to us, especially with getting our suitcases to the second floor. Air Conditioning was invaluable, along with a ceiling fan, and made the value even greater. Recommended without hesitation for all, unless an elevator is necessary - there is none. The attached restaurant/lounge was perfect for convenience and fine food. We even got to enjoy hearing a native "talk story" and play guitar while we were dining.

    5
    « Wonderful!!!! »

    We stayed 5 nights here and can not say enough about how great the experience was. FREE PARKING close by, immediate access to shops and activities, a wonderful restaurant with a terrific happy hour, a resident talking parrot, a private, peaceful pool, and a nice room with an outside deck looking out on the ocean. All of this for a very reasonable price. I feared it might be noisy, since it's right in the middle of the city, but we slept like the dead. It was fun waking up with the town and going downstairs for breakfast with Alex, the parrot. The front desk and bell service were friendly and attentive and the building is full of charm and history. The rooms are on the second floor (no elevator) and you actually are above businesses downstairs, but we never heard a thing. The front desk even delayed a routine fumigation of our room due to my pulmonary issues. We will come Back! Just a wonderful experience.

    4
    « Great location »

    We booked via Booking.com and were confirmed a deluxe/king room. However, when we checked-in we were offered a standard queen, due to a booking error. As compensation we were offered the difference in price back, plus free a la-carte breakfast for 2. A more than fair deal. Very quaint hotel. Better place to be than the many non-discript concrete boxes up and down the coast. Ideal for day tripping and evenings/nightlife, but if you want to be on the beach, not for you.

    3
    « Good overall visit. »

    Nice location for stores and food. Noisy AC unit and housekeeping missed 2 out of 7 days, while I was out of the room for 6-7hrs. xkrlclryzsktcg ultdrsskfhgidrfx.h/khftgxfhgcfzmgvjgcfh,xjvk.hv.k cgcx,gchfxh,cvhkcgh,x,hgjvghxh,cvj.v jkkjgcg j.ch,fxhch,fz,xf

    5
    « The right hotel - In the right location »

    My room location was overlooking the court yard area. The room was quiet, clean, comfortable, & a great value for your $$$. From the time I checked in to the time I checked out all of the staff were very friendly & very helpful with any questions about the area.

    4
    « Classic old hotel, with great location in Lahaina »

    Chose room with pool/courtyard view. It was very quiet. It is a bit of a challenge to take your luggage up the stairs, although we were offered assistance and declined. All rooms are on the second floor, shops and restaurant on the first floor. Parking for check in is on the wharf side. They give you a parking pass for a lot that is one block away. The pool was nice and surrounded with gardens. Not the big resort type, seemed like we were in the past, which is what we wanted. Room was large enough, bathroom a bit small. Lanai was nice, had coffee (Kurig) there each morning (real mugs and classes, not paper or plastic). There is a shelf under the mirror with good lighting in the bedroom for doing makeup and hair. Closet was small, and a bit difficult to hang clothes, my only complaint. They gave us a discount for the restaurant. Location could not be better. You can walk to the Old Lahaina Luau. Spent 3 nights and did not have to use the car. The wharf is currently under reconstruction and will be a nice addition to that area that is the front of the hotel. The most important thing, is no resort or parking fees. I hate resort fees, parking fees I can understand. Resort fees, in my opinion are false advertising. So happy this Best Western has not gone there.

    5
    « Convenient location »

    Perfect location right on front street. The staff was friendly, the rooms were clean, and the AC worked great. The inner courtyard was very nice and the shaded patios were nice to relax. There are tons of shops all within walking distance and luaus or sunset cruises nearby.

    5
    « Perfect location! Cool history »

    Last min check in. Staff was super helpful and very accommodating. Property is in a prime location. Right on the main strip. If you are planning on fishing, this is were to stay. Hotel is located right across the street! Makes the 4am fishing trip a lot easier. ;) plus an grocery story and ABC right there. The pub offers a discount for guests. Say hi to Alex the parrot. Rooms are clean and comfortable. Pool is small but beautiful. Cool history with this hotel being the first. Definite recommend.

    5
    « Perfect location in Lahaina »

    Been travelling with a friend for a couple of weeks across all the islands in Hawaii, the Pioneer Inn looked perfect in all the reviews and was within our pretty tight budget... We arrived and it couldn't have been better suited to what we needed! The location in Lahaina was right at the beginning of Front St, loads of little shops and restaurants within walking distance; it was perfect for what we wanted. Hotel was clean and the rooms are a good size, we hired a car at the last minute and the Inn was fine with organising free parking for us. Thanks Pioneer for making our Maui stop even better!!

  • 3
    « A Brush with history and beautiful sunsets »

    The Best Western Pioneer Inn is a historic hotel in the middle of LaHaina's historic district on Maui. It is right on the waterfront, the site to view gorgeous sunsets over the ocean. Across the street is the largest banyan tree in the world (takes up a whole city block) and everything that's happening in town is within a few blocks. LaHaina was the seat of the first kingdom of Hawaii and a major whaling center and seaport in the 19th century. The Pioneer Inn was built in 1901 when that history was still being made. Now it is a quiet, comfortable, old fashioned hotel. The rooms probably look like they did when the hotel was new, except that they have air conditioning, up to date bathrooms, and comfortable beds. So, comfort, location and history--what's not to like!

    4
    « Great place »

    Spent 5 wonderful days at the Pioneer Inn. Great place. Loved the rooms and the outside deck, comfortable beds, coffee maker, great location and friendly staff. Walking distance to everything. Would definitely stay here again when visiting Maui.

    5
    « Very Happy »

    Our accommodations were quiet and comfortable even while we were located in Lahaina's historical and prime happening area of the warf and within walking distance of everything, shops, happenings, and restaurants.

    5
    « Great place to stay for a few nights »

    This is a great hotel to stay at for a couple of nights to access the boat trips leaving from Lahaina or if you want to explore Lahaina for a couple of days. The hotel is right across the street from the entrance to the boat dock. We took the ferry to Molokai, so stayed at the Pioneer Inn the night before the ferry ride, as well as the night we returned to Maui. The location of the hotel couldn't have been more perfect - we had to be at the ferry at 6:30 a.m. and all we had to do was walk out the front doors of the Pioneer Inn and across the street - about 50 feet, which was great because we were loaded down with all our luggage plus several bags of groceries for our stay on Molokai. The day trips to Lanaii, Molokini & Molokai leave from here, as well, so very convenient. The hotel itself is historical so it has lots of character. The room was on par with Best Western standards, so it was very clean and quiet, the bed was comfortable, there was air conditioning so we could recover from the humidity, a fridge, a wonderful, large lanai (deck) that we could sit on and enjoy listening to all the birds in the large trees on the property, as well as watching the sun setting on the ocean, as it peeked through the trees. We didn't hear any noise from outside, the room was very quiet even though there were several other people staying on the second floor. The hotel is also only a block away from the stores on the main street of Lahaina, as well as the humongous banyan tree in the park. Restaurants, including the amazing Pacific O, are within an easy 5-minute walk. The Old Lahaina Luau is a few blocks away, as well (best luau on Maui). The staff were all very friendly and helpful - the best front desk staff we encountered anywhere in Hawaii! They allowed us to pay a small fee to park our rental car for several nights while we traveled by ferry to Molokai. The car was safe and sound when we returned. Parking is off site, but it's just down the street and we didn't have any problems parking there. We were able to drive the car up to the front doors of the hotel to unload/load our luggage. We didn't eat in the restaurant/bar but it looked like it would have been a fun experience - sitting by the open windows and looking out at the dock/water. There isn't an elevator, as far as I know, so it could be a bit of a struggle (for some people) getting all the luggage up and down the stairs.

    5
    « Charming and perfectly located »

    Only spent one night here, so not a lot to report other than it was perfect for what we wanted. Charming historic space which might be a bit small for some but was fine by us. Wall-mounted AC units run loud if that's a problem for you, but ours was very efficient at keeping the room cool on a hot afternoon, and if anything it drowned out the massive number of birds in the banyan tree and the noise from the nearby bars. As far as location, you can't do better - it's directly on Front Street and perfect for strolling along, catching the sunset, and grabbing a cocktail or two to ease into the evening. One note for anyone elderly/disabled - the rooms are most if not all second floor, with no elevator to get yourself or luggage upstairs. Their main parking lot is also about a block and a half away. I'm not sure of the distance to their backup lot if no parking is available in the main one.

    5
    « Great restaurant and bar »

    I had a 2 hour wait for a ferry to Lanai and was lucky enough to have a window table at the Pioneer Inn. Great spot to watch the activity at Lahaina Harbor. Historic property, great service, great food and best of all, affordable prices! I would definitely consider this an overnight hotel option in the future.

    5
    « Great Location, Friendly Staff, and Close to Attractions! »

    We book here every time we go to Maui for business and pleasure for the cleanliness of the rooms, friendly staff, and the great location! We also started booking our children here when they come for the weekend with friends. Easy transactions, friendly and kind each time they come!! They like how close it is to Lahaina Harbor, Front Street-night life as well so they don't need to drive...Close to beach as well. Highly recommended to all of our friends and family.... Thank you!!

    4
    « Enjoyable Stay »

    We had eaten breakfast at Pioneer Inn numerous times on visits to the area. Decided to stay at this hotel two nights before moving north to the beach. Could use a little sprucing up but was clean and oh so convenient to everything downtown Lahaina. If you want to be in the heart of old town, this is the ticket. We had a corner room with wrap around balcony overlooking Front Street and Banyan Court. Staff was friendly and accommodating. We did not use the pool but that area was quiet and clean. The restaurant has an amazing breakfast and is a great place to enjoy the late afternoon sipping a Mai Tai. The experience was enjoyable and different from the typical hotel or condo stay.

    5
    « Pioneer Inn is a Maui classic! »

    Loved it! We live on Maui. 40 years! This is a classic location unbeatable by any means. Everyone should stay here. We happen to love Lahaina Harbor and all that Lahaina has to offer. We'll be back again! Mahalo for the incredible memories!

    4
    « iconic Pioneer Inn »

    You don't have to be a local history buff to enjoy a stay in the only hotel listed in Lahaina Historic District. An amazing place! This year we got a call from the Pioneer Inn staff the day before we arrived asking whether we preferred Front Street or banyan tree facing rooms. (When you make reservations, it's best to specify at that time which street side you prefer, or courtyard facing away from streets.) We decided on banyan facing at the top of the first set of stairs. (No elevator.) I was a little concerned about being close to the kitchen and/or loud music/noise from bar but no such problems. Live music two nights ended at 9 pm. Most rooms are small. There is a mini-fridge but no microwave. Limited closet space but lots of dresser space. Virtually no shelf/storage space in bathroom but shelves in room outside are close at hand. Several outlets for chargers, etc. Small room air conditioner mounted above window. Each room has a large lanai with table and chairs, nice for early morning coffee. Harbor/boat crews and early tours arrive. The birds in the banyan tree wake up and make quite a racket before all fly away who knows where till evening. Sun comes up over Pali. We also enjoyed take-out dinners on the lanai. The Pioneer Inn bar/restaurant comes in handy when too tired to travel out for happy hour (parents) and the occasional extra meal (kids). We greatly appreciate the 15% discount guests receive, it's not automatic, you'll need a card to hand to the waiter, you can get one at the front desk for asking. Staff is helpful and accommodating of our needs and schedule. Ice, soda machine, pool. Even if it weren't in Lahaina, this hotel has the things our family most needs in a place to stay, and at a reasonable price. There is an oceanside public park walking distance just past the harbor if kids want to play in the ocean rather than the hotel pool. A steady stream of visitors to Lahaina comes around to the Pioneer Inn front porch facing the ocean to take a photo with the carved sea captain. Rooms don't face the ocean on the west, so you'll have to go out to the front of the hotel to catch the amazing sunsets. Front Street Lahaina is risking (in my mind at least) turning into another oldtown re-filled with the same sorts of galleries, restaurants, boutiques, souvenir shops etc. found around the world in beautiful tropic settings. But the Pioneer Inn and its immediate neighborhood seems a little insulated from this with the public library, the Baldwin House, the Banyan Tree/Courthouse Park, and the harbor on four sides.

  • 4
    « Fine 2 night stay »

    Great location. My room on the secondfloor facing teh courtyard was quiet. No street noise. Very clean room. I liked the balcony off my room. Excellent front desk help. Katherine was especially helpful with my packages. Good bar/ pub for breakfast and lunch. Say hello to the parrot.

    5
    « Excellant place »

    Great little place right in the middle of Lahaina, within walking distance from everywhere. Right in front of Lahaina Harbor easy access sea excursions... Very clean and cozy. The staff was awesome, we will definitely return...

    4
    « Maui Waui'd »

    This spot is pretty awesome! Just a hop skip & a jump across from the banyan tree! It's situated right in the heart of Lahaina. My husby & I picked this island for our honeymoon after doing some island hopping to visit Ohana that week, we chose this as our grand finale Aina! Best Western is not a 5 star hotel but I like it to lay my head comfy & cozy with the man of my heart! We thoroughly enjoyed it! We can just walk to all the shops in the downtown area with the island's cool kissing trade winds?? ###DON'T MISS OUT ON THE EARTH'S BEAT SHAVE ICE AT ULULANI'S also located within walking distance. ??????

    4
    « Great location in the heart of Lahaina »

    My husband and I stayed at Pioneer Inn and had an amazing time! The hotel is over 100 years old which gives it a charm of it's own. The room was clean and comfortable and we loved the balcony. We even had a little view of the ocean. We also enjoyed the Keurig Coffee machine and mini fridge. We are not fancy people so if you are looking for fancy... This is probably not the hotel for you. We loved being in the heart of Lahaina and walking nightly around the town. The staff was very friendly and helpful. They have the Road to Hana CD you can borrow as well as other books about Maui. We look forward to coming back to the Pioneer Inn for its comfort and amazing location.

    5
    « Excellent »

    This hotel is awesome I will always stay here when I come to Maui. It is a very clean hotel. The staff is awesome. You are at home when you stay here. It is very central to everything. If you love shopping you will love it here.

    4
    « Great for the price, Awesome location in the middle of Lahaina- ocean front »

    First of all, this is not a resort, and as such you won't get the resort experience. If you want that, go stay up in Kaanapali on the beach. We stayed in this famous heritage historic inn for convenience. We weren't keen on getting a hire car so staying in the heart of Lahaina where everything is appealed to us. The rooms are old school Hawaii of yesteryear, we loved them. The air conditioning wasnt great and the ceiling fans are on all the time. The location could be a little noisy at times being right in the thick of everything, but you won't have any problem sleeping, the beds are so comfy! Lahaina is warmer than Kaanapali, and it was hot whilst we were there. The hotel is right on the wharf, so a great location for taking a cruise. Easy walking distance to all the maui outlets too! All the restaurants are right around the corner, you can walk everywhere. The Restaurant downstairs was great for breakfast and well priced, with their resident parrot, cheeky bird! I would highly recommend this location to couples, perhaps not to families. Not a honey moon hotel, but a great one for staying in for convenience and as a base for your tours. We loved their lovely little swimming pol, great for a night time swim! Great value and great location!

    4
    « Nice hotel with history »

    Very nice location. Historical hotel. Nice relaxation area and some activities took place at the hotel (hula and ukulele classes) Air conditioning was very loud. Sometimes internet connection was breaking.

    3
    « Travelingalong123 »

    Cute hotel, BUT the only computer for guests is so old that Hawaiian airlines website cannot be accessed from it! Location was great. Nice balcony but light on it didn't work. Nice in room coffee and tea selection. No elevator so if stairs are an issue you may have a problem

    5
    « Wonderful! »

    Just the loveliest quirky little hotel in an amazing location. Right in town and opposite where all the boat trips are. A perfect sunset view! 15% of food in the grill and a great pool. The staff were lovely and we would highly recommend visiting the bar for happy hour. We were in room 50 which was lovely and clean and had a great view from the little balcony. Thank you for such a great time on our honeymoon!

    4
    « Vaca »

    We stayed at the pioneer in for one night before our week long condominium vacation. It is ideally located, Quaint and clean. The balcony I had faced the mainstream and was very roomy. The rooms have a refrigerator and air-conditioning. We enjoyed our stay there and would go back. The price was reasonable for the island.

  • 3
    « BW - Pioneer Inn - Lahaina »

    My 15yr old daughter and I had a two night stay at this hotel. The location is prime, located at the dock for all major boating excursions, however, parking is challenging at times. There is a public lot with limited space a block away that is used for guests and tourists alike. The hotel itself is dated, but adds to the general ambiance. The rooms are reasonable and satisfactorily maintained. Having a porch outside each room is a nice touch, but the location of your room will either offer you a view of the pool/courtyard or Front St., which has all the merchants and restaurants, or a view of the Banyan tree park. The air conditioners work well, but they are window units that are a bit noisy. The room was somewhat small, but sufficient and clean. The single serve Keurig was nice in the morning. The pool was clean and refreshing to use in the late afternoon. If you want a pool/beach towel, you need to check it out and sign for it at the front desk... but I was informed by a front desk clerk that hanging my towel over the patio railing was not acceptable, I was phoned in my room and told to remove it, all the while a fellow guest two doors down had their towels draped over the railing for the remainder of the time I was there. Somehow I got singled out, by a policy that isn't consistently enforced or makes any sense in the first place! We had breakfast twice at the restaurant that is attached to the hotel. The food was reasonable and a 15% discount is offered for each meal for being a guest at the hotel. There was a happy hour that seemed to draw a decent crowd and had a guy playing the guitar. The staff we interacted with at the hotel and restaurant were a mix, from pleasant to indifferent. One server was awesome one morning, the next one, not so much. All in all, an acceptable stay, but only gets an average review, as I have stayed at other Best Western properties with better experiences. The fact that you are in Maui next to the water helps make this acceptable, but there could be room for improvement in some areas. I would consider a future stay here, but would also view comparable hotels.

    5
    « Good location & acceptable room »

    I stayed in this hotel for 1 week for a vacation. This hotel is old...even has no elevator. So, be prepared to life your heavy suitcase to 2nd floor. Room is clean. Air Con is noisy. I'm lucky to get a room face to garden instead of to street. Locations is the advantage of this hotel. Right next to boat deck. Has a lot of restaurants around, including bars. Parking is 1 block away and sometimes it is challenge to find a parking lot at peak time. Staffs of hotel are very helpful and nice. Considering its location, price, and service, I will give it another try if I visit Maui again.

    4
    « Must Stay »

    Staying in downtown Lahaina, at the iconic Pioneer Inn was our dream. Stayed 3 nights after our 7 night time share stay in Kaanapali. It was everything we expected and more. Balcony was amazing for people watching, all staff was great. They have the best restaurant and bar. prices are so reasonable. The resort life has it's perks, but this topped off the trip. Only complaint and it is not relevant is the bathroom has no sink or shelve space (got over it) (the floor was clean)

    5
    « Fish Tacos galore »

    Stopped in for a quick bite and beer and was greeted to a cool drink of water and menus. We had a couple of beers and fish tacos. This is now on my return list. The tacos were delicious and the beer was ice cold. Great combination! Sit right across from the bay and lots of scenery and great company.

    4
    « A Divers Hotel!! »

    Located right in the harbor so I easily walked to dive boat daily plus right On Front street where all the stores, restaurants Ect are. You couldn't ask for a better location if you don't won't to rent a car. Rooms are very clean and very quaint. Nothing fancy but nice. Staff are kind and helpful and eager to serve! If I go back to Maui I'd stay again ! Hats off to all who work here !

    4
    « Right in the heart of Lahaina! It may be old, but it sure is comfortable! »

    If you want to be right in the heart of Lahaina, but enjoy a quiet, comfortable room, this is the place for you. When you first arrive at the Pioneer Inn it's a little hard to find the entrance and where to check in. Wharf Street is a busy area with a lot of pedestrians and traffic. The hotel is in an old building with shops on the first floor, facing the main street, and the rooms on the second floor. We drove around the building a couple times before we figured out the entrance to the hotel and the check in desk were on the back side of the building right across from the Lanai Ferry stop. At first glance you think, "What a neat old, historic building." But after checking in and being directed to our room, the thought was, "What an old, narrow, steep stairway. What a plain old hallway. Wonder what the rooms are like?" As soon as we entered our room, any hesitation was gone. Yes, this is a hotel in an old building. Yes the decor is simple. But the room was spotlessly clean, functional and the bed was super comfortable! We immediately turned on the air conditioner to cool things down, and by the time we had unloaded our suitcases, parked the car (parking is around the block from the hotel), and returned, the room was crisp and cool (the way we like it!). We stayed in several different places during our trip to Hawaii, and our room at the Pioneer Inn was the most comfortable of them all. We were surprised at how quiet things were being in the heart of Old Town Lahaina, but we never had any issues with noise from the street, or from the hallways while we were in our room. The easy access to all the shops, art galleries and restaurants was a great bonus. Once we parked our car we were able to walk everywhere we wanted. The walk along the waterfront is a nice stroll, and the sunset views from the harbor grass area are stunning. I would definitely recommend staying at the Pioneer Inn if you have a few days to spend in Lahaina. It wouldn't make a good base for a long stay just because of the traffic and parking issues in this area. If you're doing a lot of coming and going in a car it would be more difficult. But as a place to stay for a few days, just to explore the Old Lahaina area, it's perfect. The hotel would also not be recommended for people who have trouble going up and down stairs, as all the rooms are on the second story and there is no elevator. It was not an issue for my husband and me, but it's something you should know before reserving a room here. The staff were all very helpful and friendly, greeting us with warm Aloha spirit. We felt they were genuinely happy to have us there. Friendly staff, clean and comfortable room, easy access to Lahaina fun. That sums up our stay at Pioneer Inn.

    4
    « Quaint, Clean, & Excellent Location »

    My wife and I had to fly over to Maui from Honolulu on business for just one night, and didn't want to pay the exorbitant rates of many of the high-end properties in Ka'anapali and Kihei/Wailea. Instead, we opted for The Pioneer Inn on Front Street in Lahaina. The price was right $160/night, (kama'aina rate), and we were pleasantly surprised. The P.I. was located right on Front St., just a block away from the restaurant we made reservations at, (Mick Fleetwood's). Our room was clean and comfortable, with AC and a mini-fridge to keep our drinks cold, and overlooked the ocean. The TV worked well, however the bathroom was rather small with limited shelf space, (but very clean). Our king-sized bed was VERY comfortable. The only criticism I would have is, this is a 2-story property with no elevator. Lugging a heavy suitcase can pose a problem for some older folks, however, a chap named Dave-O, who works for the P.I. was very nice and helped us with our luggage. This place was great for the limited time we were on Maui, and met our needs quite well. We would recommend it.

    3
    « ok hotel FOOD GREAT!! »

    The Hotel is in a good location walking distance to everything in Lahaina. However this Hotel is not for Handicap or older people they have no elevator which is not described in the amenities. The Food and Service at the Restaurant and Lounge is EXCELLENT go say "Aloha" to Tyler the bartender he's AWESOME

    5
    « No Better Location in Lahaina »

    Going to see and enjoy Lahaina? No better place to stay than this wonderful gem in the center of Lahaina town. Easy parking, great food, nice convenience stores all around, walking distance to numerous restaurants and a very sweet, cute property. Hotel staff was GREAT. Roome were most enjoyable with a great A/C system. The rooms on the Front Street side are "da bomb". Wonderful to sit on your lanai and watch all the other tourists scurry through Lahaina. TOTALLY ENJOYABLE!!!

    5
    « A gem if you want to capture the spirit of old time Maui »

    I have noticed this property just across from the town square during our many trips to Maui (it is hard to miss) but never had a gap in our lodging plans to consider staying there until this year (May 2016). I had one night to fill and rather than pay the fee to stay one night at our timeshare property, I decided it was time to stay in Lahaina at this hotel. Check-in was easy with a very friendly spirit and while parking is off-site, it is only about a block away, so very easy to check-in, get the parking pass for the lot, drive the car there and walk back to the room. We had the prime corner room so our part of the shared porch covered either the town square on one side or the main street on the other. Personally, I preferred sitting looking at the banyan tree rather than the restaurants across the street. In the twilight it was great to sit out and watch and listen to all the birds coming to rest in the branches of the banyan tree. The history of this hotel is covered elsewhere, so I won't go into it here, but just to say that it is an old hotel so it has it unique room layout but the bed was very comfortable, the AC much appreciated (there is little wind movement in Lahaina), and strong WIFI signal. The bathroom had plenty of room, although shelf space was limited, but that just meant I carried in my toothbrush, etc each time, which was not a problem for me. The pool looked inviting but we did not swim. The only con I had (and it is personal preference) is that the 2 restaurants have live music at night and so you cannot escape those performances. If you enjoy the musical tastes of the performers, you will have a good time (and almost front row seat); if you would prefer listening to the birds' songs, you will be disappointed. If I have a gap in my trip ever again, I will not hesitate booking a room here again.

  • 4
    « A Hawaiian Classic »

    Pleased with our stay at this Hawaiian classic - one of the oldest, continuously operating hotels in the Hawaii. Dripping with history and local charm. The restaurant was reasonably priced for the area.

    5
    « Location »

    Two story old wooden building with shops and restaurant bar on the ground floor and rooms upstairs (no elevator). It has a central courtyard with swimming pool French Quarter style with balconies on the inside and outside rooms. The pool is not large, but with fewer rooms, it is often deserted. Located at the wharf it is conveniently located steps from the lanai ferry, boat and snorkel tours, shopping and restaurants. You get a 15% discount at their restaurant. The selection of eateries and sunset view (just the right angle) is superior to Kaanapali and prices are more reasonable. Only bad thing was a noisy window AC, but I can sleep through anything.

    5
    « A truely GREAT Hotel. »

    Aloha, The main street in Lahaina is "Front Street" and its been declared a "Great Street" by the American Planning Association. Front Street is full of historic, charming and very interesting shops and buildings and I just LOVE it. Up one end of the street, overlooking the Harbour, is the Pioneer Inn, equally as historic, charming and very interesting. After a week or two of being away from home I usually start to miss home and want to get back there, but not during my stay in Lahaina and the Pioneer Inn. For the first time in many, many years I wanted to stay. The atmosphere is so laid back, relaxed and easy going, that I fell for the place and if it wasn't for my commitments here at home, I could quite happily live there. But this is supposed to be a review of the Hotel...right? So here goes....... On arrival, my wife and I had been travelling for 36 hours and desperately needed a shower and some time to unwind. Thankfully the check-in process was smooth and speedy and we were given a ticket that gave us a 15% discount on food and drinks served in the Hotel. The well equipped room (#30) was just an ordinary queen bed room with no frills, but exuded HEAPS of character. It overlooked the pool and courtyard with views of the ocean (100 yards away) through the Franjipani trees.The ceiling fan didn't stop the whole time we were there but despite it being summer, the air-conditioner was only used occasionally. All the hotels accommodation rooms are on the first floor with shops and the hotels Restaurant & Bar below at street level. The whole Hotel exudes a strong nautical antique, seafaring, whaling atmosphere with lots of relics from the era scattered throughout the place. This fabulous atmosphere is continued on throughout Front Street, right from one end to the other. Downstairs on the busiest corner of the hotel is its grill/restaurant/bar. I spent many hours in there, not drinking alcohol (well not ALL the time) but drinking in its atmosphere and absorbing its history. I really enjoyed pulling up a chair at a table next to an open window, or along the outside railing, overlooking the harbour and feeling the breeze float past while enjoying a Mai Tai. Arguing with the hotel's cheeky African Grey parrot, who wolf whistles all the pretty girls, is entertaining too. The food is very reasonably priced and brilliant, served by friendly cheerful staff who always treated us like we were really special. The menu is comprehensive but completely unpretentious. Should you chose to eat elsewhere, Front Street is full of great eateries. Other shops along the street include art galleries, souvenir sellers, clothing retailers and its even got a couple of great little Scrimshaw outlets. (one of my reasons for my visit) All of the Pioneer Inn's staff were wonderful, but some of them deserve a special mention. They were folk who went the extra mile for my wife and I in order to make our stay just that little bit better. Michelle and Angelica in the Restaurant & Bar, deserve applause, but especially, Samantha, behind the reception counter. Well done ladies. If it was possible to give a review 10 green dots then I'd happily do so for the Pioneer Inn. Would I stay here again?....In a heartbeat.....Definitely.....and I hope to, in the not too distant future. Mahalo.

    5
    « Perfect little getaway »

    This is a darling little hotel. It's little and quaint. I lived on Maui for 3 yrs and always thought how fun it would be to stay here. It's not fancy but it's perfect! You're right in the middle of all the action. The harbor is just steps out the lobby door. My huge lanai looks out over Front St. You can listen to the live music coming from the restaurant across the street or just sit and people watch. So much to do right here. I will definitely stay here again. Loved it!!

    4
    « Good room in great location »

    Overall, I would suggest this hotel for your stay in Lahaina if you want an affordable room in a central location. The check-in process was easy. Karen was very personable and informative! It's important to remember you are in an old beach town because the building and rooms are pleasant but not modern or frilly. It felt clean but aged. For instance, the bathroom door is slatted and the A/C window unit in our room was pretty noisy (traveler pro tip: always bring earplugs). We had our own balcony and screen door facing the pool which was enjoyable. They do have a restaurant/bar on the first floor that opens directly into the small harbor where most boat tours in this area depart from, so its a very convenient location. Again, I suggest this hotel if you want an good room in a great area.

    3
    « Hotel with lots of character »

    This hotel has been remodeled so the rooms are nice. It was built in the early 1900's. However, where your room is located is crucial. If your room faces the street, it is REALLY noisy. I had my room changed to face the courtyard and it was fine. The hotel rooms are on the second floor. There is no elevator. The first floor is occupied by businesses.

    5
    « Loved the lanai! Highly recommend the Pioneer! »

    We really enjoyed our stay. The location is FANTASTIC, right on Front Street close to all the shops and restaurants. The hotel is not luxury by any means and there is no elevator so dragging the luggage up the stairs is not fun BUT is is clean, close to everything, and very relaxing. We booked the king suite which is on the corner. We had two lanais; one with rocking chairs and a table looking over Front Street and the other with two regular chairs and a table facing the Banyan Tree park with a view of the harbor too. The pool is not huge but it is very relaxing and the decor is nice with lots of tropical plants and trees. We really enjoyed our stay and would highly recommend the Pioneer.

    5
    « Relaxing and enjoyable »

    The Pioneer Inn is right on the water front and marina. Everything is in walking distance. Rooms are comfortable. This location takes in what Maui is all about. Staff was very helpful and knew what was happening.

    5
    « Loved It, Great Location! »

    We had a wonderful stay! When we first checked in Kathryn welcomed us like family! During our stay she always smiled, remembered our names and made us feel so welcome. The room was small, but it's a historic hotel, so expected. It was very comfortable and had a little fridge and coffee maker. We had a good size lanai, with a table and chairs. It was lovely to sit outside in the afternoon, had a view of the pool and part of the harbor and ocean. Too dark at night to see much tho. Great location to walk all around town, lots of shops, restaurants, bars, etc. They also include free parking, very close by. We enjoyed the restaurant/bar at the hotel. They have Happy Hour everyday, and delicious food. While staying at the hotel you receive coupons for 15% off all meals, which is a great deal! We stayed 2 nites, would love to return in the future.

    4
    « Anniversay vacation in Maui »

    Great location next to the Lahaina harbor, giant Banyon tree, and Lahaina shops/restaurants. Very helpful and friendly staff. Breakfast is not served, but you get a discount at the Bar/Grill restaurant attached which has very delicious food and a good Happy Hour menu.

  • 5
    « Service »

    Like to thank Samantha,on the front desk,traveling solo,not feeling good,she went the extra mile !! very helpful,much apreciated . Only issues,rooms too hot,air conditioning very dated and noisy,too noisy to sleep with,ceiling fan but not adiquate.

    5
    « Exceeded Expectations (Plus FREE PARKING and FREE WIFI!) »

    This charming historic inn is right downtown in Lahaina. Because "charming" often means "small" and "old" I wasn't sure what we would find, but was so pleasantly surprised by this property and the staff. Not only were we allowed to check in early (yay our room was ready at 10:30am!) but we landed a room with a lanai overlooking the gorgeous Banyan Tree and Ocean to the right (Room 27 was wonderful!). We enjoyed some amazing wine on the lanai watching the sunset that evening and had coffee from the room on the lanai the next morning. The room was pristine and the bed was really comfortable. The little A/C unit cooled off the room instantly and when on it drowned out any street noise. The antique furniture and property were beautiful and lent a unique feel to the stay. We walked around the shops downtown and had breakfast in the restaurant downstairs (mac nut pancakes and eggs benedict were to die for!) and everyone was so friendly and helpful. If I had to complain about something, it was the construction that started in around 8am, and that there are no elevators so hauling suitcases up to the second floor may not be ideal for some guests (I told myself I was just working off some fried coconut shrimp!). We stayed here, the Ritz Carlton, and Makena Beach and Golf Resort during our stay on Maui and we both agreed we can't wait to return to Lahaina and the Pioneer Inn would be our first choice to stay in again. Thanks to everyone who contributed to such a delightful experience!

    4
    « No frills, historic hotel right in the heart of Lahaina »

    Stay here for the location and a taste of history. Our room had a great porch that we used to watch the nightlife pass below and to dry our swim clothes. Hotel has everything you'd expect - wifi, pool, ice machine, air conditioning. We also appreciated the free keurig coffee in the room. Beyond that, don't expect any luxuries. Front desk staff was friendly and helpful, although you will be smacked in the face with all kinds of instructions on what you can and can't do (no surfboards!) Skip the restaurant in the hotel - sub par food and wait staff - but there's tons of great restaurants and bars minutes away on the main strip.

    4
    « From Italy to the old Lahaina »

    I read plenty of nice comments on this Hotel and of course of Maui. I'm also sure there are many hotels the deserve a choice, even close to the sea. But we choose Pioneer Inn because Lahaina and the pleasure to walk in the old city over night and early in the morning. You can walk close to the Ocean, enjoy the banyan trees, or buy some souvenir. We love that walks, is like to stay more days in a place where you slowly discover every single piece of nature and city. Like to stay more days in vacation. I'll suggest to take that chance to everyone. From Lahania you can drive your car to the north of the island and enjoy the beaches (Napali beach is by far our preferred choice). You need to park (yes, very small parking areas) and walks to get closer to some beaches. Go to nord until you can and the road get really small. You can also drive south and take the Hana road. From an european driver, a specially an italian one, that road is not so difficult to drive. Don't be scared, but drive safely. You can even go in the Wailea area, where you can enjoy Makena beach as the best in south for us. So, Lahaina is the greatest place to stay, because you come back at night and you enjoy walking at night and in the morning. Back to the hotel, you may wait a bit when you arrive, but don't worry, enjoy the slow down of your life. You may bring your baggage without elevator, but it's not a big deal to reach the 1st (and only) floor. Our room was very good, but some are complaining not all the rooms have a comfortable bed: our was perfect, so room 30 is well positioned, close to the stairs. If you want a discount (15%), take the breakfast in the restaurant close to the hotel, but if you want to try something different, just go the parking area (yes, the hotel will give you the possibility for a free parking very close to the hotel) and have a breakfast in the TAKE HOME PINNEAPLES place. You will enjoy fresh fruits, coffe, toasts or whatever you desire (but please do not desire too much ...) served by hawaiian people old fashion. You will like it (no more then 12 $ per person). If you want a low cost hotel, do not choose this hotel. If you desire to "live" Maui the old style, you cannot miss to stay at the Pioneer Inn.

    5
    « 115 Year old bustling gem »

    This isn't a 5 star resort but it is a fun, unique, clean and perfectly located in the heart of Lahaina by the biggest banyan tree in the US and right behind the busiest small boat harbor in Hawaii. The rooms are small but adorned with historical but well kept amenities, cold AC, coffee and fridge. the restaurant downstairs has good food but great characters that provide non stop entertainment both behind the bar and and in the chairs. Special thanks to Donna, Tyler, and Sam.

    5
    « Love Old Lahaina ...and the Pioneer »

    Spent 2 nights at The Pioneer waiting to join friends at the Maui Ocean Club later in the week. From check in to check out, I was pleasantly surprised. I found it to be very clean, comfortable and welcoming in the traditional Aloha manner. Patty checked me in and even assisted me by carrying my luggage up to my room! This is certainly over and above normal job duties and very kind and considerate. Room (& building itself) was comfortable, clean and with a whole lot of character. Nice lanai, courtyard, pool and a free parking pass! Overall it was a great experience and I would definitely recommend The Pioneer.

    5
    « ON the Waterfront near the Banyon Tree »

    Went for the Submarine ride and then stopped here for a bite. The Parrot entertained during our meal which was simple but good. Fish Tacos for my wife and a nice burger for me. Service was excellent and the price was fair.

    5
    « Very nice hotel »

    My wife and I stayed here for 2 nights at end of our trip to Maui. The hotel has plenty of character and is clean and comfortable. We arrived early and the receptionist Samantha was really helpful. She locked our cases away and gave us a free parking pass so we could look round the town and area while we waited for our room to be ready.She said we could also use the nice pool (with towels provided) or the bar on site while waiting. (The bar has an afternoon happy hour from 3pm with budweiser just $2.00). We went to the Old Lahaina Luau on our second night which was an easy 15-20 minute walk, although unfortunately we had rain on the way there. Lahaina is a walkable, comfortable town with plenty of eating options. However the beaches north of the town were all extremely busy and unless you arrive early the beach parking soon fills up.

    5
    « Great Place »

    Would only stay at this Bestwestern. The staff was very helpful and always had answers to help us see the sites. It was a great trip and would go back there. Can't say enough about this hotel. I would highly recommend anyone to stay there.

    4
    « I had lunch and a tour but did not stay over night »

    I had a nice trip to Lahaina and had lunch and a drink at the Pioneer Inn. You can't beat the location for a day traveler to Lahaina. If you are out sight seeing and want to take a break I strongly recommend the bar at the Pioneer Inn. Lahaina is one of the nicest places to walk down memory lane. It can take you back to the whaling days of the 1700. Hawaii is a history chest that very few of us learn about in school. Back to the Pioneer Inn... After a club sandwich and a beer I was able to tour a room and got to see the pool area. I would like to come back for the weekend and stay up late having fun and walk around from Bar to Bar. I will bee back for the nightlife

  • 4
    « Maui Anniversary »

    Great Lahaina location, rooms were a little small but adequate for two people. Close to all the Lahaina hot spots, we walked everywhere for dinner and entertainment. Lanai needs to be sanded and painted, paint was peeling and my wife got a paint splinter on her bare foot.

    5
    « who needs a resort in Maui? »

    We wanted to stay somewhere different, away from all the resorts, so we chose the pioneer inn, in Lahaina . It was the best choice we ever made! Lahaina is a beautiful town on the harbour rather than a beach. The pioneer inn was just beautiful - so historic,quaint and quirky! It was built in 1903 and has a beautiful history depicted with photos in the "oldy worldly" restaurant/bar. Spencer Tracy and Katherine Hepburn even did a movie there. All the surrounding shops and restaurants are built in the same quaint and " oldy worldly ". There's even an outlet centre within walking distance, with many bargains! If you are looking for something different, away from the resorts and beaches, indulge in some history and beautiful architecture of a "world gone by" and stay at the best and western pioneer inn, Lahaina, Maui.

    4
    « Great historic hotel with one problem. »

    This is a lovely old hotel, built in the early 1900s. The only problem is that it does not have an elevator, and all the rooms are on the 2nd. floor. They did offer to have a gentleman help us with our bags. We had a nice room with an air conditioner that kept the room at a constant 72*, very efficient. Our balcony faced Front Street, (was always in the shade) so it was nice to sit out and have coffee or a drink and watch all the 'goings on' below. The restaurant had a good breakfast and dinner, you got a 15% discount with the room for one meal. We were boarding a cruise ship from Lahaina, and this was a perfect hotel, all we had to do was roll our suitcases across the street to the warf and the waiting tender.

    5
    « Ye olde Hawai'i »

    This old inn puts you in the centre of Lahaina and offers a glimpse of bygone Hawai'i. The rooms are comfortable; you'll enjoy sitting out on the Lanai. Be sure to grab a shaved ice from Ululani's while in town.

    5
    « City Paradise »

    Great location. Great service. Room clean, bed terrific, quiet room, AC drowns out noise so get a really good night sleep. Shower is to die for - pressure galore. Receptionists are very friendly and helpful.

    5
    « Laid Back, Clean, Unbeatable Location, Free Parking! »

    - Excellent Location: Right at Lahaina Downtown, bustling Front street ahead and Lahaina harbor behind. Perfect for sunset watching and cruise activities. - Free Parking and very accessible to all shops and restaurants - Old style inn, but very clean and comfortable. No frills. - Happy hour 3-6pm, $4 Mai Tai's! - Free WiFi everywhere

    5
    « Maui Vacation »

    Very impressed with the office staff who were very helpful and progressional. Great location and nice porch to people watch and just enjoy the view of the harbor and front street. It was quiet at night and maintenance staff and housekeepers were very helpful and courteous. Pool area was nice and quiet and very, very clean. Air conditioner worked very well and kept the room cool for a long time after being turned off and doors closed, etc.

    4
    « Charming old inn »

    This is the oldest hotel on Maui. The original part of the inn was built in 1901 and it still has that historic vibe to it. All 34 rooms are on the second floor and there is no elevator in this old building. The rooms are good size with very modern, but small, bathrooms. Each room has a large lanai facing either the courtyard pool or the street. My room faced the courtyard and it was very nice to sit out there and have my coffee in the morning. The room was very clean and the staff was polite and helpful. You must park at the curb and check in and then move your car to a parking lot across the street. Parking was very convenient and the inn is in the middle of town so you can walk everywhere. The only downside for me was that the room air conditioner was a bit loud. However, I will definitely stay here again when I am in Lahaina.

    4
    « Historic hotel at the harbor »

    If you like history this is for you. It is right in the historic district of Lahina across from the banyan tree. We had a room overlooking the park and the tree with a nice porch tables and chairs. We also had a room with an A/C issue and they moved us right away. Great service, nice folks, incredible location and parking nearby in a protected lot all make this a great place to stay. I will come back!

    5
    « Great Lahina location & good room and balcony »

    Very enjoyable stay; Great location for walking to everything in Lahaina. One note- since it is an old building (that has been remodeled very well), you can hear your neighbors if they get up very early to check out.

  • 4
    « Pioneer inn »

    Nice place, very nice rooms close to everything and they have free parking ,the only bad thing about this place no elevator and nobody to help you bring your luggage upstairs, if they would add a bellhop to bring the luggage to your room I would give them 5 stars.

    5
    « BW Pioneer Inn »

    This is the second time we have stayed here, and would be happy to return. The hotel is in an historic building, from the time that Lahaina was established, and has not been changed. Rooms are small, but quaint and adequate with a veranda facing the inner courtyard . We felt like we were on the plantation. Great staff! All were very pleasant and helpful, we felt at home. There is an attachéd restaurant with very reasonable rates & we were given a voucher for 15% discount which we used for breakfast (not included in the rates).In addition, the location is great in the heart of Lahaina.

    5
    « Anniversary stay »

    If you like historic hotels in the thick of things this is it! Our room/lanai overlooked Front St. Walk to everything including the beach. Happy hour daily, good food in the restaurant. Pool was nice as well. Friendly, helpful staff. Would def stay there again.

    5
    « Nice hotel in the heart of Lahaina! »

    Great hotel that sits in the heart of Lahaina. Within walking distance to Old Lahaina Luau. Free parking was easy and convenient; a block and a half away. Highly recommend to feel the Lahaina night life! The room had a window A/C unit that worked great, could be a little loud for light sleepers.

    4
    « A fun hotel in Lahaina »

    This is a neat old hotel in Lahaina. The rooms are clean and well maintained. The staff is truly outstanding. Katherine was very attentive to our needs and always checked with us when we walked through the lobby. Look forward to staying here in the future!

    5
    « Could not be happier - a real period piece »

    Would you rather stay in a hotel over 100 years old and which was the only hotel on the Island until 1961 - or would you rather be in an expensive modern block that could be anywhere in the world?! Delightful reception staff Great location by the dock, Front Street and the banyan tree Fun bar and breakfast/ dinner room Unspoilt building. No unnecessary modernisation Great rooms. Very clean and well appointed Ask for an upstairs room with a balcony and view

    4
    « Classic and Rustic »

    Was there for Thanksgiving 2014, and it was great. The rooms are fine, but hey, what the heck are you doing in the room all day when you are on Maui? Breakfast in the restie downstairs was fine every day, Bloody Mary's very good. The bird in the adjacent bar was entertaining. Now, speaking of birds, the Banyan Tree across the street is home to just about every Myna Bird from Honolua Bay to Hana, that being said these little guys make a racket when waking up and at night when nesting.Deal with it and drink at the bar. Across the street is the ferry to Lanai, A good day trip, and a great jumping off spot for your Maui stay. Book it, you will not be disappointed.

    4
    « Great Stay »

    This hotel is in a great and central location adjacent to the harbour, Banyan Tree Square and the main street. All the rooms are on the 1st floor, with balconies . We chose one overlooking Banyan Tree Square as it was quieter that those facing Front Street and we enjoyed watching and listening to the roosting birds at dusk. The staff were all friendly and most helpful.

    3
    « Not at all bad in this historic hotel »

    Stayed here for 2 nights on my Hawaii trip and pleased that it wasn't that bad, the rooms are dated but full of character, the location right in the heart of Lahaina is perfect, walking distance to everything. It is a historic building so I guess they are limited in what renovations or modernising they can do. Allocated room facing the historic banyan tree, great to have the lanai and sit and watch the world go by and chill out. Parking was included in the rate and you could park in the lot behind the Baldwin house ( remember to display your permit) minutes away, a great time and cost saving. Bed was ok, perhaps a little soft but the room was clean, the bathroom spotless, the sink was in need of replacing but a minor point. Big cupboard and lots of storage in the dresser. Also there is no lift so you have to carry your case up the stairs to your room. There are not a lot of rooms so it does fill up fast even at $199 a night. Wifi worked very well, small pool area for relaxing on a lounger and soaking up the rays. Breakfast was not included but you could dine in the hotel bar/ restaurant and get discount by getting a card from reception. It was great to be in the middle of everything and be able to park when you return from the beach at the end of the day without having to search for a space. Not bad value at all, all considering.

    5
    « When I Lived in Lahaina Maui »

    For one week my wife and I lived in Lahaina Maui. We chose the Best Western Pioneer Inn because of its central location to all we wanted to experience from a Hotel. I love history. This Hotel location, the oldest on the island (1901), is full of history from the time of the whalers to the making of movies. Our connections to dinner cruises, Luau's and shows just walking distance. The many museums kept us entertained for days. On the days I wasn't driving the Island, I was here with my car parked enjoying Lahaina and the Pioneer Inn. We ate all our breakfasts in the Pioneer Inn Restaurant (be sure to try the sausage...excellent) and got to know the waitress's and other staff. Having made friends with many people of the area we were sad to leave this community that we now felt part of. This is my favorite Best Western Hotel.

  • 5
    « Pioneer Inn---the BEST! »

    When in Maui, we always stay at Pioneer Inn in Lahaina. Historic, great location, friendly staff, all-around GREAT!!! The rooms are spacious and clean. Rooms have a lanai, which allows for a leisurely breakfast or evening relaxation.

    4
    « Fun experience »

    I was a little wary when I first made the reservation but I'm glad I made the choice. I haven't been particularly impressed with the hotel choices on Maui that were in my price range, mostly individually owned condo units run by management companies so one is never really sure what to expect . I travel on business and it's hard to sell luxury resorts to my bosses. I spent 3 weekday nights. The hotel is not luxurious but it is clean, comfortable and has character. The room was small but it did have a deck that faced out on the banyan tree with an angled harbor view. The mattress was a little tired but was acceptable and the air-conditioner was an old window unit; a little noisy but kept the room ice cold for sleeping at night. A small refrigerator was also included and a great single serving Keurig coffee maker. It was great being right in historic Lahaina town walking to restaurants or stores and being right next to the harbor to view the sunsets. There was some street noise but the town pretty much shuts down by 10:30 so I got my beauty sleep and was ready to work the next day. The restaurant gives a discount to hotel guests, it's convenient and was great for people and parrot watching, food was reasonably priced and good basic fare. So I'll probably stay here again although I am always looking for options. My main issue is I was working at Kahului airport and it's a long drive. I often stay at the airport Courtyard which is brand new, clean and comfortable but no character and in the middle of nowhere "Pau Hana".

    4
    « Fun to stay in an Inn with some history. »

    Location excellent in the heart of Lahaina next to the ocean. Room large and comfortable. There was a loud humming noise in the bathroom but we were advised this was being worked on even though we didn't mention it.

    5
    « Excellent hotel & location for a trip to Maui »

    I stayed here for only one night after a week at a private home on Maui, but loved my little vacation in Lahaina. The hotel, which has been there since the early 1900s, is nevertheless modern, though minus an elevator, very clean and reminded me of a New Orleans hotel. It has a wonderful, large and quiet courtyard with tables and chairs as well as a pool. The restaurant, which faces the harbor, is both good and very reasonably priced, with many small plates (nice-sized tapas) under $10. I ate there twice. My sister and friend, who helped me check in before I drove them to the airport, loved the place and were sorry there weren't able to stay there. There are no extra costs, wifi and parking are included. In a town like Lahaina where parking is at a premium, it was a real bonus. There are no real beaches nearby, but since a rental car is essential for visiting Maui, it's no big deal to get into the car and explore beaches outside of town. You're also in the middle of town so you have easy walking access to restaurants, bars, stores, etc. and the hotel is right on the harbor where many boats leave for snorkeling/whale-watch/sunset and other trips. My balcony facing the banyan tree park, with views to town on my left and of the harbor on the right, was lovely and roomy with a table and chairs; even though it wasn't private, in that only a railing separated each balcony, no one else ever seemed to be out on their balcony at the same time as I was; it's a great people-watching spot as well. Staff was very friendly and gracious.

    4
    « Maui revisited »

    The place was clean, although the carpet needed cleaning. Full kitchen was fully equipped. Convenient to also have a washer and dryer with provided laundry detergent. The staff were professional and courteous. Had full ocean view with comfortable balcony. Small but very comfortable.

    5
    « Unique, local, and resort-free! »

    Not being a fan of (large) resorts (although they can offer nice features), this hotel is perfect for a "home-base". Our room over-looked Banyan Court Park, with views of both ocean and mountain on either side... the balcony provided perfect space for coffee and people-watching. Sandwiched between the shopping district and harbor, it was surprisingly calm. The room was perfect to return to from every day of exploration. If you like simplicity and the absence of large crowds and families, this is the place to stay in. Character and history...

    4
    « The Perfect Place to Stay in Lahaina »

    If you like to be in the "middle of it", this is the perfect place. It is not a luxury resort with dozens of staff members running around to get you a pool or beach chair but it is the perfect city hotel. The rooms are clean and well maintained, have balconies with chairs and tables, have daily housekeeping service, and are not too expensive (for Maui). The location in Lahaina is superb, just next to the famous Banyan Tree, and adjacent to the Lahaina Wharf and Main Pier. If you are planning to do anything on the water, the hotel is just a few steps away. The staff will do everything in their power to make your stay perfect, help you with your luggage, etc. The only drawback is they do not have an elevator and all the rooms are one flight up. This is probably due to the age and history of this hotel . They have parking included in the room rate and it is just one block away. We stay here for at least one week every time we are in Maui and cannot wait to go back.

    3
    « Great Location »

    I really love the location of this Hotel, easy walk to the whale watch boats and lots of places to shop and eat. It is an older Hotel and in need of some investment with the air conditioning being very old. Great deck to unwind at night though

    5
    « Lahaina - perfect ! »

    This hotel is steaped in history and I cannot recommend it enough, all the rooms are upstairs with balcony - overlooking the pool of the town, I would recommend the pool view, but if you like people watching go for the town views. The rooms are very comfortable, tastefully decorated I tune with the age of the building, but with all mod cons, flat to, fridge and wifi (on only if they had all this in the early 1900's ! ) . The service is excellent, and get up early and have s wonderful breakfast in the hotel restaurant over looking the harbour .... Highly recommend it.

    5
    « Historical and funky »

    Spent five nights at the Pioneer Inn. Our room (#21) faced the Banyan tree and was a wonderful location for people watching. The lanai, although not completely private, had a table and two chairs and was a fine place to read a book or watch the boats come and go from the harbor. The streets are little noisy in the mornings with delivery trucks coming and going but, hey, your in the middle of town... I'd stay there again.

  • 5
    « Great location, historic charm »

    We stayed at this historic and charming hotel on our last night in Maui. The staff was extremely accommodating as they stored our luggage before we parked a couple blocks away so we could take the submarine ride before check-in. They also arranged for a taxi to take us to the Old Lahaina Luau. The downtown location was fabulous, as the wharf was just across the street, park to one side, and many shops and eateries within walking distance. Our second story room had a spacious lanai where we people-watched as we drank our morning coffee. This side of the island is very busy and touristy compared to the north side where we spent a week in Paia, but we were glad to visit this cute town of Lahaina and stay at this nice hotel.

    5
    « Beautiful old hotel with so much charm and a whole lot of character!! »

    The best location in the center of town with so much to do and right a long the harbor. All amenities you need in clean, air conditioned rooms, with a wonderful open air restaurant downstairs. The staff from the front desk to the waitresses, to the maid service was excellent and always available. We also enjoyed an evening with "Albert Einstein" performance over dinner. We certainly enjoyed our 8 day stay.....will stay here again when we get to go back to Maui!!!

    4
    « Excellent for the location. »

    Nothing special for a hotel room but location in Lahaina was terrific. Old style. Beds were comfortable. Showers were good. Very accommodating. Would go back again if in the area. Clean. Pool was nice place to relax.

    5
    « The Place to Stay in Lahaina »

    Great hotel with a great location! It is located right across from the busy harbor with ferries, tours, etc. We stayed here 2 nights after spending 2 nights at the Lahaina Inn. We're so glad we switched! We ate in the restaurant twice and that was good also!

    4
    « Historic hotel »

    We enjoy staying at the Pioneer Inn. It is like going back in time and yet has all the modern amenities needed (other than an elevator). It is walkable to shops and restaurants and activities. Going out on a whaling boat, a submarine is right out the front door. A restaurant is right downstairs for convenience. We've stayed there twice and enjoyed it both times.

    5
    « Location location location »

    Nice old hotel, clean rooms, right in the heart of Lahina. I love this hotel because it's been there forever and it's location is great! You can go out for a few drinks and not have to worry about driving. Rooms are a little small but the charm makes up for it. It seems to have stayed the same for a hundred years. Outside facing rooms have decks facing the street which is great for people watching. Bar/ restaurant downstairs. This is the real Hawaii not as phony as Kanapali!

    4
    « Quirky Hotel Not For Everyone »

    We absolutely loved this place! It's soooo cool, but, as the title says, it's not for everyone. It's a bit old-fashioned in several respects (no elevator to the upper floor, no on-site parking), but its quaintness more than makes up for it. Our room with its outside balcony facing a park with a huge, ancient Banyan tree, and the open-air first-floor restaurant facing the dock front and ocean were priceless. The fact you're right in the middle of all that goes on in this touristy town makes for a lot of fun people- watching, not to mention always being on the lookout for the Humpback whales in season.

    5
    « One great stay »

    This little Hotel is big in so many ways. The staff is outstanding from housekeeping to the bar. The food is great along with the location, live music a few nights a week was a nice surprise. I will be a returning guest for sure. The ALOHA Sprit is alive here. Thank you again for the stay

    3
    « Fantastic location! »

    The location of this hotel for me was the best thing about this hotel - smack bang in Lahaina old town, giving me a fantastic view of the harbour and banyan tree, as well as the lovely and helpful staff! It was easy to get around (I didn't rent a car for my stay), so walking around was great, particularly in the evenings after sampling the town's mai tais and the bus stop is nearby. The downside was the musty smell which I found quite strong and the air con system which was very old and loud. However, despite this I enjoyed my stay there.

    4
    « Perfect location »

    We had fun staying at this hotel we wanted to stay within the Historical area of Lahaina and the price was very reasonable. The service was great ! The rooms were comfortable although it is a Historical hotel so it is older but very well maintained. We were able to walk around town and board our boat rides right in front of the hotel, no need to get up super early.

  • 4
    « Our great stay »

    This was a very nice stay in the heart of Lahaina where all the action is at. Very neat and friendly. Very reasonable cost! we liked the quiet atmosphere and the fact that the place is not really big! The rooms were adequate and clean, the food there was wonderful and there is a discount for you to eat there! Located right next to the harbor where you can take your boat tours! Shops and food are right there, too.

    5
    « Good Value, Quaint place & excellent location »

    This hotel was very quaint and convenient. We took a whale watching sunset tour so we just could walk out the front door. Lahaina has a fun downtown with restaurants, bars and shopping. The hotel was clean with a friendly staff.

    5
    « Great Place!! »

    I loved this old inn!! Katherine checked us in and was super friendly. Throughout our stay she answered any questions we had. Our room was nice. It wasn't huge or modern but I thought it was nice and great for the price. The location is great! The pool was nice and we also had night caps in the hotel bar. This is where I'm staying in Lahaina from now on!

    5
    « GREAT two week stay »

    My wife and I are on the plus side of 65y/o. We wanted something that didn't have the hustle and bustle, just fun. This is exactly what we were looking for. The hotel was just as described. The service was better than terrific. The location was great and was close to everything. We walked everywhere for the two weeks we were there and didn't bother renting a car. There were buses that made stops close to the hotel and the fares were reasonable. There is shopping and great food within walking distance. We had so much fun that we have booked again for 2016.

    4
    « One great night in Lahaina »

    Arrived in Lahaina from the Lanai Ferry. We were early and the kind lady at the desk (Amanda) who gave us some tips of what to see other than the Banyon Tree, stored our luggage and we headed out for lunch and to explore. When we returned later we were very pleased as we had a corner room with the double balcony and king size bed. Everything we needed. They also have a great little restaurant and bar with good food and cold beer. Again just what we needed. Later that night we headed out to the Old Lahaina Luau. Fabulous! All in all we enjoyed our stay at this quaint little hotel and would reccomend it to anyone visiting Lahaina. From here we moved on as we were travelling through the islands. Bill and Ruth Elmira ON Canada

    4
    « One night at the Pioneer Inn »

    We arrived on Jan 21st/16 from Lanai on the ferry We were early but the young lady at checkout was very kind and helpful. Her name was Amanda. She said staff were getting our rooms ready but it was still early No worries, we wanted to get lunch and check out the banyon tree and other sites anyway. She supplied us with some useful information and tips and stored our luggage for us and off we went. When we returned. our room was ready. Very clean, comfy bed and a great view of the Banyon Tree Park and the main street. All in all we enjoyed our stay here. We moved on as we were travelling through several islands but from here we were moving to another part of Maui.

    5
    « Great Hotel in Maoi and Great Restaurant in Honolulu »

    We had a wonderful time at the Best Western Pioneer Inn in Lahaina, Maui. Don' let the fact that it is owned by a chain fool you. The Pioneer Inn is the oldest hotel in Lahaina and has retained its original charm. Past guests have included Spencer Tracy and Frank Sinatra. It has an excellent restaurant--open for all 3 meals--with friendlies parrot named Alex and a discount for those staying at the Inn. The staff is tremendously friendly and helpful especially the manager, Mark, Katherine at the desk and Angelica at the restaurant. Well located adjacent to the famous Banyan Tree park & boat trips from the harbor--including whale watching in the winter (Thousands of whales pass through to mate; we saw 15-20 in one 90 minute trip).

    4
    « Quaint, clean inn »

    The location of this hotel is right in the heart of Lahaina, amongst a lot of shops and restaurants. It was very clean, friendly & helpful staff, and the beds were awesome! Super comfortable mattresses! The restaurant in the hotel has a menu with a great deal of options and very good food. We didn't use the pool, but it looked very clean, as was the entire grounds. Our room was small, with two twin beds, but it was perfect for our needs. Definitely recommend this hotel!

    5
    « For the price and location this place is great!!! »

    For the price and location this place is great. The rooms are small and out dated but while in the room we was on the balcony or sleeping. The beds are very comfortable. The have a restaurant and bar attached that had good food, good service and great drinks! The hotel is located in the heart of the downtown area right on the edge of the water. Many many shops and restaurants within walking distance.

    3
    « Great location, basic hotel »

    The Pioneer Inn is in a great location on the Lahaina waterfront. Boat departures are just steps away from its entrance. Parking is included in the room price; the lot is located a block away. It's an easy walk to Lahaina town's shops, restaurants, and other tourist attractions. The drive to Kaanapali only takes 10-15 minutes and to Kapalua just 25 minutes. The hotel does have an old-fashioned feel to it. All the rooms are on the second floor. You'll have to walk up about 20 steps, as there is no elevator. Rooms are comfortable, but small, dark, and a bit dated. Try to get a room facing the courtyard, as they have small balconies with chairs. The front desk staff is welcoming and always cheery. A restaurant is conveniently right off the lobby, and a nice place for a meal.

  • 4
    « Pioneer Hotel Maui has a great location!! »

    the hotel has awesome character. Due to the smaller rooms, the beds are not overly large. They are comfortable, just not huge. The hotel has an awesome location, in the heart of Lahina, right across the street from dinner cruises, whale watching cruise's and a short tour to awesome luau. The whale activity that can be viewed from the dock is incredible.

    4
    « Restaurant is great! »

    We didn't stay at the hotel but went for breakfast twice because it was so good. The service is the best, there's a friendly parrot sitting in the corner to add to the ambiance (if you go talk to him he'll ask you if you're drunk) and the food was perfect! They have American classics plus Hawaiian traditional favorites. I had spam and eggs the first time!, along with the best country potatoes/cubed hash browns I've ever tasted. Don't pass it by!

    4
    « Nice, old-timey hotel in the heart of Lahaina »

    We spent a night at the Pioneer Inn on our way from the airport to Kaanapali. It was very comfortable and the lanai overlooking Front Street offered first-rate people watching. The hotel is right next to the Banyan Tree park and an easy walk to shops, restaurants, and museums. Warm and helpful staff. Lahaina itself is basically a tropical version of Provincetown.

    4
    « Ideal location »

    I read the earlier reviews about the mold smell, but we were here many decades ago, so decided to persist in our nostalgia. We had a courtyard room - definitely ask for one - and just opened it up to the breezes and had no reaction. One big plus was the toilet was higher than most, so with my bad back, I did better. Another was the lovely mirror in the bedroom, both giving the illusion of having a larger space and using it when the bathroom was otherwise occupied. The swimming pool in the courtyard was in the shade, so no sunburn while swimming. A minus is there is no elevator, so my husband had to lug the suitcases up the tall flight of stairs. Fortunately, he lifts weights, so that was no problem. Free parking is one block away. Free wifi is in our room. The staff was very helpful, and the room was clean. Add the Front Street location and the Banyan tree in the next block, then breakfast in the downstairs restaurant that was worth our paying for, and this is a good value for the area.

    3
    « Historic Hotel »

    We only stayed one night. The staff were friendly and courteous. The room was small but very clean. We had a balcony overlooking the shops. It is an older hotel with no elevator but according to the signage it was the only hotel on the island before the 60's which gives it charm. It is noisy due to the closeness of the harbor and shops but not so much as to bother our sleep.

    4
    « Great Location and Historic »

    I have seen mixed reviews on this historic downtown Lahaina hotel. We just spent 4 nights and had a great time. The desk staff (Kathline and Amanda) were great throughout, the location cannot be beat, free parking was nice, and people watching outside the deck made each night. It is a 100 year old building, but care has been taken to make it comfortable and clean. We walked to EVERYTHING as this was a no tour, no plans, etc. trip. If you want a "resort" go up coast and pay a lot more money. But if you want to be near the fun, I would recommend a few nights at the Pioneer.

    5
    « Can't wait to go back »

    This quaint little historic Inn is right in the heart of Lahaina . You can walk every were. The rooms were not large, but very clean. The food in the cute restaurant right on the street across form the harbor severed a great breakfast at a reasonable price. Katherine at the front desk was wonderful and helped me find a dentist when a little emergency happened. Everyone was extremely nice and helpful even the servers in the restaurant . No elevator, so it is not handicap acessable , but we ate so much on this trip we needed the exercise ! And you can't beat the free parking which is unheard of in Maui.

    4
    « Perfect for a mini break »

    After a lot of flying and driving, the Pioneer Inn was the perfect spot for a short break before we started a self drive tour of Maui. It was very well located without being noisy, was clean and with very friendly staff. It was a great base to be able to explore Lahaina from. Definitely recommend for a short stay.

    3
    « Strange hotel which grew on me »

    I don't really know where to start with this hotel. Initially I was disappointed because it really is very old - no surprise there, it doesn't hide that fact! We arrived late at night and got the friendliest welcome from reception of any hotel ever! We got into our room and initial impressions were that it smelt like a public toilet. Nice large balcony and fair décor, but louvre doors in the bathroom were not very private for two friends staying in the same room. When the sun came up the next morning it did brighten our moods and impression of the place. Staff were ultra-friendly, restaurant and bar a joy and the location really is fantastic. This is not really a hotel to stay at if you want to lounge by the pool all day, I think there were four loungers and the pool didn't look particularly inviting. I always judge a hotel by whether I would return or not - I certainly would, very quaint and different, unless I wanted to lounge by the pool!

    5
    « 3 year Wedding Anniversary trip »

    Great stay, location, & best happy hour;)Katherine is extremely helpful & the staff as well. We enjoyed the walks on Front St and the veiw of the ocean with a good breakfast menu at the bar and grill don't forget to say hi to Alex the parrot whistling to the girls and talking to the customers.

  • 4
    « Historical Hotel in the heart of Lahaina »

    Very well located hotel with balcony of our room directly in front of the famous banyan tree courthouse. Parking is included, a bonus considering that Lahaina seems to have 15 parkings spots for every 200 cars! Short walking distance from numerous restaurants, convenience and tourist stores and art galleries. On the negative side, AC in room can be a little noisy and prepare yourself for a gym session muscling your luggages to the 2nd floor as there is no elevator. A cheap price to pay compare to all the benefits this hotel has!

    4
    « Second time staying here »

    Location,location location. If you want to be close to the action on front street, this is it. Out your door, down to the street and your in the heart of it. Right at the Pier if you want to head to Lanai for a day trip or other boat tours. Rooms are clean and adequate. Small quaint little pool area. Staff are friendly. Affordable good food In the restaurant.

    5
    « Great location.... »

    What a fabulous time we had at this cute hotel! Excellent location where we could walk the front street shops. There is a great bar/restaurant downstairs and our room had the most comfortable bed ever! The pool was very clean and the courtyard was cute. If you are looking for a posh resort, keep looking. If you want a hotel that has a great location and friendly staff, then don't delay and book here today!

    5
    « A beautiful place to stay »

    The Pioneer Inn was the perfect place for us to stay on our first night on Maui. The atmosphere is so welcoming and the position near Front St is perfect for those who don't have a car. We walked and explored this part of Lahaina. The restaurant is lovely, excellent food and great service. We would definitely stay here again.

    5
    « Fabulous place to stay »

    If you are going to Maui, this is a must stay hotel. It felt like I was at the French Quarters in New Orleans. All the employees were friendly and kind. If you stay you will experience great customer service. The location is right by the ocean, shopping and restaurants. This hotel has its own restaurant with the best breakfast found. They even offer a discount for guests.

    4
    « Great place to stay »

    Fabulous location if you want to be in the centre of town within walking distance of wharf, restaurants, tourist shops and directly opposite Banyan Tree Park. Free Parking is 1 block away .Breakfast is available to purchase at the restaurant downstairs and was fairly well priced and very tasty. Their is no lift and all rooms are on the 1st floor - this may be a problem for some people. The rooms were clean and comfortable but not very big in size. The louvred door to the bathroom was a bit strange. We had a room overlooking the courtyard which was very quiet but since the courtyard was bounded by the hotel buildings there was absolutely no breeze and it was quite hot on the balcony. The old plantation style building is beautiful but luckily the rooms are modern. We enjoyed our stay here and found the staff helpful and friendly.

    4
    « As expected »

    While I wouldn't want to spend an extended amount of time here, it's perfect for a night or two! The location is perfect if you want to be in downtown Lahaina. You have shops, restaurants, bars right outside your doorstep. The room was small, but that's to be expected with a historic hotel. We enjoyed the charm and period-details. The hotel was clean and quiet as well. Hopefully we can return for Halloween sometime soon!

    5
    « Would definitely return to Pioneer Inn! »

    This hotel combines historic character with great location in Lahaina. The room was comfortable, with outdoor balcony to enjoy as well with views of courtyard and harbor beyond. We had no troubles with noise, though our room faced the inside courtyard which probably helps. Overall, a wonderful stay at a reasonable price (included parking and wifi). Note that there are no elevators, but help was offered with luggage if needed.

    4
    « Lahaina City Lights »

    This hotel history traces back to the early days of Lahaina. It's an old wooden two story with spacious, modernized, comfortable rooms. The bar & grill next door will take you back to old wooden ship days. Food is very good but a limited menu but includes delicious fresh fish. Located in front of the harbor you are ready to whale watch or snorkel cruise anytime you want. It is in the historical part of town near restaurants, galleries & shops. Lodging includes free parking which is always a challenge in Lahaina. The staff were very helpful & friendly. Room was immaculate & the bathroom in our room #44 was recently updated. The bed was very comfortable & the room was quiet except for the necessary wall air conditioner. Our room also had a balcony with a view courtyard. When the cruise ships are in town it gets really busy & crowded. My wife & I loved our stay.

    5
    « Great place to stay in Lahaina »

    Whenever my wife and I travel to Maui we stay at the Pioneer Inn in Lahaina We started staying here several years ago and found the hotel to be a hidden gem. The hotel is located in the heart of Lahaina town and walking distance to nearly everything in the area.

  • 5
    « Pioneer Inn a great place to stay »

    A great place to stay and so convenient to everything, just walk across a one lane road and you are at the Marina for snorkel trips, whale watching boats, a great submarine ride and so much more. All of the shops are open until 10:00 P.M. and restaurants are open until around midnight. You can walk the quaint streets of Lahaina and have a great time.

    4
    « Historic and quirky with the best location »

    Don't expect a resort property like so many on this beautiful island. This properties charm is the historic nature and ideal location for an active traveler. Want to island hop? the ferry is at your front door. The $4 happy hour Mai Tai's are very good.

    4
    « If you are looking for something different to a resort this is the place to stay »

    Because we were to stay at an upmarket Hotel in Waikiki we decided to try this historic Inn in Maui. Price was very reasonable and it was in the middle of Lahania. Rooms were a good size with a large outside deck overlooking the town & park & waterfront. Staff were friendly and beer was cheap. Only drawback was that it was a bit noisy from the birds and nightlife but we got used to it.

    5
    « Pioneer Inn Lahaina, Maui »

    Great place to stay. super friendly staff and very convenient location to everything in Lahaina. Love it being so quaint and well maintained. Lovely little courtyard and nice little pool area.. Only had lunch in the restaurant but salad was very good and nice presentation.

    4
    « Pioneer Inn »

    The hotel has a great location, very nice staff, and comfortable rooms. It is an older property but it is well maintained. The staff is very helpful. The room we had was comfortable with a nice balcony overlooking the Banion Tree and the harbor. The air conditioner fan is pretty noisy but it stays on all the time, which is great at night as the noise becomes "white noise". The bathroom is pretty small but clean and has all the right amenities. We have stayed at the big resorts on Maui, but wanted an "in-town" experience this time. We loved it, and would do it again. Lahaina is a lovely town.

    5
    « Very Pleasant Stay, Great Location! »

    While travelling between islands, we usually stay here. It's a great location, very comfortable rooms, and the hotel staff is very helpful. It's right in the hub of Lahaina, just in front of the harbor and easy walking distance to all the local businesses.

    5
    « LOVED LOVED LOVED »

    The place is small, cute and super clean. Traveled alone for the first time and felt very safe. The front desk was very accommodating and recommended lots to do and see. Great location and in the middle of everything. Felt very safe walking around town at night alone to and from this hotel. Would go back in a heartbeat. Raved about this place to my husband. When he and I go back we may stay here.

    5
    « Friendliest best western we have ever stayed at »

    We were treated with the aloha spirit, given #1 best service at check in all the way until check out. We were so impressed with all the staff. The room was beautiful & quiet. Best view of front street from the restaurant & awesome food. We can't wait to stay here again.

    5
    « My Stay at the Pioneer Inn in Lahaina, Maui, HI »

    My hotel stay was excellent from check-in to check-out. All of the hotel staff were very friendly, helpful and knowledgeable. I really enjoyed being near Lahaina Harbor and the Banyan tree. Also, Alex the parrot made my hotel stay much more enjoyable. He is a real character.

    4
    « Great location, friendly stay »

    We enjoyed our stay at Pioneer inn. The location in Lahaina was perfect and the service and staff were great. The room had all we needed and was comfortable and clean. It was a nice distance from the local shops and was right on the harbour which is convenient if you are doing any boat tours. The big banyan tree is just across the road and the PI has a restaurant and general store attached which we used and were both great. Parking and internet is complimentary. Only downfall is no lift and if you are fussy about pillows byo, otherwise it's an ideal place for your stay in lahaina. Also if you have a car drop your bags first before parking as the carpark they use is not directly attached and it's just easier than dragging it down the street

  • 5
    « First time guest-excellent lots of History »

    Friends have staye din the p[ast ths is our first time-staff excellent and will do their best for an early check in very porpular hotel. Amanda and Team great job Mahalo. BValus with the discount card for breakfast great pus you get discounts for lunch and dinner-great happy hour.

    4
    « Solo Staycation »

    Stayed at the Pioneer Inn in Lahaina, Maui. Front of the House staff is very accommodating, friendly and knowledgeable in the area of entertainment and attractions. Pioneer Inn is a historic hotel from the turn of the century. The rooms are nothing flashy or fancy but clean and comfortable. Best thing I liked about this hotel is it's location to all of the ocean activities that depart from Lahaina Harbor, directly cross the street and its proximity to many eateries and evening life. True small town feel. I'll be staying there again!

    5
    « 2nd time at the Pioneer »

    My girlfriend and I stayed at the Pioneer Inn in Lahaina for the 2nd year in a row. This visit was just as enjoyable as our first if not more so. We had the same room, so we felt right at home. The staff is really great and everyone was so helpful. We brought some food to the hotel to eat later and the bartender gave us some nice plats and utensils to take to your room. Everyone at the front desk was really friendly and helpful, no matter how busy they were. All the rooms are on the second floor, with no elevator, since the hotel was built in 1901, but we just got some good exercise and my girlfriend didn't mind, even though she has bad knees. There is a lot of history to the hotel and reading about all the famous people who have stayed there makes you feel kind of special. There is a nice pool and it's never crowded, so it's nice to cool off after a long day off snorkeling or shopping. The hotel is located right in the middle of Lahaina where all the action is and they have free parking which is a great plus since parking is a problem in Lahaina. We were truly satisfied with our stay and we will be back next year.

    5
    « I love the PI »

    As a local, I am loyal to your hotel. I love everything about it! I recommend that my friends from the mainland stay with you. You are awesome! Mark is an amazing manager, the front desk helped me with professionalism and efficiency. Donna Blanco is fantastic! Burger was yummy... the best Bloody Mary's on the island too! Thank you very much for all you do!

    4
    « Rustic historic hotel with great location near the marina »

    I requested a room overlooking the banyan tree and got one. The location is handy if you are a SCUBA diver as the marina is right there. If stairs are a problem for you don't take a room on the 2nd floor. On the down side, housekeeping was sloppy and the front desk was not able to provide a needle and thread when requested. Check-in and check-out were efficient and friendly. I would stay again for the location.

    3
    « Start our honeymoon »

    This biggest draw to staying here is the location. You're right by Front Street where all the awesome shopping is. Overall it's pretty charming aesthetically. The room was okay. Bathroom had almost no counter space. Shower was nice and hot. The air conditioner was sooooo loud but was thankful to have it as a retreat from the Maui humidity. Bed was pretty comfortable. The wifi is terrible slow unfortunately. We'd probably stay again if nothing else for the location aspect.

    5
    « Cute, Clean, and no car needed! »

    We spent one quick day at this cute little beach side hotel. It has an old school feel but is very clean and kept. The few staff that we did encounter was very friendly. They have a small pool in the quaint courtyard. The room had a refrigerator which was a surprise so I was delighted. We booked this room a few days before our trip to get away from the entire family for just one night. Since we only had one rental car we just got dropped off in the evening. Our room had a lanai and faced the street which was cool because I could see the parrots that were on the street from my balcony. In the morning we were able to walk all around LaHaina and shop and eat. We stopped at the beach and dipped our toes in for a few minutes as well. They allowed for late checkout which was awesome because we were getting picked up. I would go back for another city-stay getaway.

    4
    « Charming and authentic »

    Stayed here for the first night as we got in late from our flight from Vancouver. Front desk was great and very helpful on where everything was within the hotel. AC was noisy but this hotel is not exactly new so units are in the window. Very clean though and lots of charm. Would recommend for short stays. Great location to get started and visit the shops in Lahaina.

    4
    « Location, Location, Location »

    It is a older property but don't let that scare you. Comfy beds, good air conditioning and a great Happy Hour! All with a great view. Another plus no resort and free parking! We caught a Sunset Sail just steps from our hotel. Again great location.

    5
    « Great Start to our USA Trip 2015 »

    Our 1st time in Maui was a welcome surprise. This was the start of our six week USA holiday. Spent 4 night and it turned out to be the perfect start to our trip. Highly recommend the Best Western Pioneer Inn in Lahania. It is situated right on the harbour. Cannot stress enough that you should try to book a room that has views of the Banyan Tree which is in the park opposite. All room have a generous balcony. All room on that side also have views of the Harbour. We had one room that overlooked the Banyan Tree park and one room that overlooked the pool and courtyard. All accommodation rooms are on the 1st floor. No elevators on the property. To access rooms you must climb a fairly steep set of stairs. (in my view). As I am a disabled traveler that uses a single crutch I was concerned that I would have trouble ascending the stairs but I was able to ascend and descend to do so with minimal inconvenience. I must say that the property would not be suitable to anyone the requires wheelchair access. Breakfast is available in a restaurant on the ground floor. Nightlife is only a short stroll away and enjoyable for for different ages. We never had a vehicle and this did not pose any probs. If you want to get around uber is cheap and available. There is also a central bus depot 1 block away. Would I come back to the Pioneer Inn, in a heartbeat.

  • 4
    « Second Honeymoon »

    Courteous experienced staff. Loved the staff at the bar and grill- they all are able to give great tips as to where to go and what to see. We loved the historical significance of this place! Rooms are clean- not really luxurious, but our room was comfortable and quiet. We faced poolside which is more quiet than the street side. Pool was clean and just perfect for a quick refreshing dip- especially because there is no beach access here. If you are looking for a place in the heart of the action in Lahaina - this place is for you!

    5
    « Unbeatable location and an historic landmark! »

    The room was perfect for my daughter and me and the staff members were above and beyond helpful everyday! The location is perfect and we didn't need a car at all. Everything was basically right outside the door!

    4
    « Great Manager »

    Mark, the manager, was wonderful. He made our vacation a real event. The location was 658 Wharf Street, Lahaina, HI. The hotel was charming and located in downtown Lahaina. The food and service at the restaurant was excellent and inexpensive. We took advantage of happy hour. Last year and this year we stayed at the hotel with our son and his wife -- two rooms overlooking the small town. We will return. James Funk

    5
    « personal »

    Very quaint rooms...great staff all around....and close to all the fun in La Haina. We stayed here because of the close proximity to the ferries. Everyone was friendly and accomodating including the restraunt. We did feel that the food was just average at best though. We would definately reccommend Pioneer Inn....and we would certainly go back.

    3
    « A great starting place to explore Lahaina »

    The Pioneer is a bit dated (historical quirky) but it's clean, friendly and value priced. The room we had was a bit cramped but we lacked nothing and didn't spend time there except to sleep. The front desk people were very helpful and friendly. John was especially kind with helping us find a good local beach. The hotel is convenient if you want to explore the wharf, shops and restaurants in Lahaina. Take advantage of the discount they offer in the hotel restaurant and you won't find cheaper drinks in town during happy hour. There are no elevators and rooms are on the second floor so be warned if hauling your bags up stairs is difficult for you. The pool area is clean and hardly used. If you like a laid back atmosphere you'll like the Pioneer.

    5
    « Best Western Pioneer Inn, Lahaina, HAWAII »

    when leaving for the airport, my husband left his satchel in the lobby.. The receptionist took care of it until my son could pick it up and called our home # in Canada to leave a message that the bag was safe.. They went over and beyond their obligations for guests. We so appreciate the hospitality and care. and...location, location, location!!! perfect place to be ... ocean at your front door..... close to / in the middle of the town..re restaurants, things to see & do, shopping.. and even a photo op with parrots!! Best location in Maui!

    5
    « Clean Safe Property with Great Staff »

    Property is clean and safe in a great location in the heart of Lahaina. Entire staff went out of their way to ensure a great stay for my wife and myself. Kathryn and John at the front desk were especially friendly and helpful. Hotel located near several shops and restaurants and right across from the city park with a beautiful Banyan tree. Would definitely stay again

    5
    « Great Lahaina location »

    We loved the room (including Murphy bed for kids). The location was near shopping and many restaurants. We enjoyed the hotel restaurant as well. Easy access to an early morning ferry departure to Lanai (and Molokai).

    5
    « Great Location and Fantastic Service »

    Enjoyed our stay at this charming, historic hotel. Every employee provided excellent service and were all very friendly. The room was very clean and well appointed for a smaller space. We would definitely stay here again next time we are fortunate enough to travel to Maui! Wish we could go back tomorrow!

    4
    « An institution! »

    Until the 60's this was the only hotel in Lahaina. Nowadays the big resorts take most of the tourists but the Pioneer Inn still has some charm and evokes nostalgia and the old days. It was recently renovated and all the rooms have an AC unit and flat screen tv. They come with a considerably sized balcony, as well as coffee machine and bathroom amenities. Insulation is not great but on the other hand the streets in Lahaina are not that busy and the guests in the room next door were not loud. The hotel is right in front of the harbour. The beach is a few minutes away but don't expect a paradise like sand strip. No breakfast is included but you get a 15% discount in the restaurant (Pioneer Inn Grill and Bar). There are several shops including a convenience store in the same building. There's a swimming pool in the courtyard, but as far as we could see, almost nobody is using it.

  • 4
    « Historic treasure in the old town »

    This place is a beautiful hotel with wonderful balconies overlooking the hubbub of the street or quiet poolside. It is vintage and everyone is eager to help to make your stay the best possible. Don't expect all mod cons it is over 100 years old but it is a great glimpse into the past.

    4
    « Fantastic location! »

    Wonderful little hotel with a welcoming, friendly staff. The rooms were small but comfortable. The a/c and fan did a good job of cooling from the outside swelter. No elevator but the hotel is old. Free parking in downtown Lahaina included. Having stayed here in the middle of town has spoiled me. I don't think I could stay in one of those hi-rise 'resorts'. I was afraid the noise would be too much but I had a courtside room and was not bothered the noise at all. The worst part was when the cruise ships landed and I could see friendly shopkeepers put on their 'tourist-friendly' smiles until the crowds departed.

    5
    « Best Western Pioneer Inn »

    Great historical setting. Rooms are very comfortable and your right on the water. Great surf break across from the hotel. You are right in the middle of town for walking access to restaurants and stores.

    5
    « Nice place to stay! »

    Wanted a reasonable priced hotel for my visit to Maui. This place with its history and flair fit like a glove. Ate breakfast each morning in the restaurant which was great and good service. Rooms are upstairs with no elevator (it is 100 years old after all). Room was small but fit the bill and cleaned well each day. Enjoyed waking up to the birds in the Banyon Tree Park next door each morning.

 

Getting to the hotel ...

All directions
·From: Kahului Airport. Exit airport and continue onto Dairy Road. Drive 6. 10 miles and turn left onto Honoapiilani Highway. Drive 16 miles and turn left onto Prison Street. Drive 0. 20 miles and turn right onto Front Street. Go 0. 10 mile and turn left onto Hotel Street. Turn right onto Wharf Street and you will be in front of the Reception area of the Best Western® Pioneer Inn.