BEST WESTERN PLUS Irazu Hotel & Casino,  La Uruca

4.0/5  - based on 604 guest reviews.
Km 3 Autopista General Canas, Edificio sur, 10107, La Uruca, Costa Rica - See map
+506 2232 4811 +506 2291 2300

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Massage services
    Massage services
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Tennis court
    Tennis court
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TripAdvisor Traveler Rating
based on 605 traveler reviews
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Whether traveling on business or taking a trip for fun, the Best Western Plus® Irazu Hotel & Casino offers visitors unbeatable amenities and conveniences to ensure you will have a worry-free and enjoyable stay in San Jose. A centrally located hotel near downtown San Jose, Costa Rica, the Best Western Plus® Irazu Hotel & Casino offers convenient access to the country's top companies and the city's best attractions, including the Costa Rican Art Museum, the National Theater, the Braulio Carrillo National Park and the Poas Volcano National Park. This full-service San Jose, Costa Rica hotel provides a fantastic value with its comfortable accommodations, superb customer service and central location. The Best Western Plus® Irazu Hotel & Casino is located near major attractions in the Central region of downtown San Jose and is only 15 minutes away from the airport on the Pan American Highway.

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Room 1

Guest reviews


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based on 605 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
157
Verygood
 
273
Medium
 
107
Poor
 
47
Horrible
 
21
Business Business 103
Couples Couples 183
Family Family 126
Friends getaway Friends getaway 85
Solo travel Solo travel 47
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PLUS Irazu Hotel & Casino,La Uruca
  • 4
    « City Hotel »

    I went here with my gf, the attention was good, the room had a TV, a bathtub, a little coffee maker and the bed was comfortable. The hotel has a swimming pool and a lot of restaurants nearby. Even that the experience was good, for a couple it's not really a great place, there are another ones a lot better, it's more like a business trip hotel.

    4
    « One Night Stay was Nice »

    Delta put up our family here due to a canceled flight back to the States. The hotel had a very pretty pool area, clean and updated rooms, and two restaurants. There is a Denny's restaurant and a bar called Sangria for food options. I would stay here again if I had to . . .

    3
    « Nice hotel but has its problems »

    This hotel is very nice. The staff is very friendly and the food is excellent. The rooms are a bit small and smell old like dust and will give you an instant headache. The wifi is absolutely horrible if your room is on the far end of the hotel. I definitely recommend the hotel but if you plan to use wifi, get a room close to the lobby or you will not be happy.

    4
    « Business trip »

    Nice hotel. Nice pool and outdoor hot tub. Decent gym. Don't eat at Denny's (overpriced and not worth it) but the sangria restaurant and the casino both have good food. The rooms are ok, not a fan of the carpet or the fact that there's no fridge in the room but overall room is clean

    4
    « Well appointed, clean, comfortable... »

    Have heard of folks getting great prices here and ours was pretty darn good too. Loved having coffee in room; great bed, pillows, sheets and towels; large soap and shampoo dispensers with hair dryer is a must. Location was our biggest thing and we were close too all things big and small. Breakfast and cocktail tickets were a bonus as well. Could use these tickets at Denny's or the hotel restaurant and bar, we selected Denny's. Not a complete menu selection but the complimentary breakfast menu was sufficient for our breakfast needs. Free parking had a big part in our making this selection. Main thing for me too is how great and accommodating the staff was. Not under foot at all but right there when need be. We even had to cut our trip short by a day and they refunded the change without question! Could not have imagined that type of professional service but was certainly appreciated. Oh, we managed to enjoyed the hot tub pool area and coffee/internet office area and free wifi in the room. I did note there was a spa, casino and workout room but did not get the opportunity...next time!

    3
    « Acceptable »

    If this facility is close to your area of action in San Jose, don't hesitate. Location is particularly relevant in San Jose, as traffic there is one of the worst in Latin America. I guess this is due to the very old street system they have there. Trust me on this one. Best Western Irazu is an old facility, but decently maintained. Nothing fancy, keep that in mind. No mini bar, not even the possibility to make charges to your room. It must been a success in the 80'. The gym sucks, the equipment is really old. The running tread mill had a "maintenance note", but it was written by ancient costa ricans.

    4
    « Great Clean Hotel »

    This hotel is in a great location. Was very clean and comfortable. Casino on lower level was great also. The only complaint I had was being awaken at 6am by a marching band playing loudly in the courtyard for 30 minutes. Hotel should have alerted guests so to not be startled at that early hour. Otherwise the hotel is great.

    5
    « Best Western Irazu ,San Jise »

    Very nice property , the staff is very friendly , Jesus Mendoza and Audrey at the front desk made us feel at home and they resolved any issues with a smile . Overall this hotel is in a good location , secure there is always a staff member walking around the premises which gives you a sense of security . I will return to this hotel next year. One thing I will like to add is that the breakfast is included which is good however the menu is very limited for those with a voucher , but it was still good as far as portion and taste????????????

    3
    « Dated but functional »

    We only stayed one night between arriving from London and then heading on elsewhere in CR. The advertised shuttle is infrequent so call the hotel to check times. A $25 cab preferable to over an hours wait. Room and on site restaurant ok after a long flight. Breakfast being available before a 0600 pick up a bonus.

    4
    « The service was excellent, as soon as we arrived everyone was incredibly helpful. »

    As soon as we arrived the service was great and attentive. The pool view was very nice and it was easy to find our way around the hotel and restaurant area. The breakfast included was great and saved us money, everyone treated us great! The pool area was very nice. The airport transportation was free and the staff was friendly!

  • 3
    « Nice but a little outdated »

    This hotel looks great on the outside and within the lobby but the rooms are old and dated. Our room smelled kindof musky when we opened the door but once the air conditioner was on, the smell went away. The beds are comfortable and the wifi in the rooms seemed strong. I wish there was a coffee maker in the room so I didn't have to get up, dress, and walk to the lobby. The bar and casino were very nice and the food was average.

    3
    « Dissapointed... »

    We stayed our final night here, the check in was smooth and we visited the casino. We soon discovered the perks the hotel offered was not up to par for a Best Western, it was clean and nicely decorated, every room had a pool view and the grounds were well maintained. We booked this hotel as there was a free shuttle to the airport, they failed to say the "restrictions" they only went early morning we left at 11am...no shuttle. We didn't qualify for the welcome drink as it was only between 4 - 7 pm we arrived at 6:30....no welcome drink. Wont stay again.

    4
    « Really nice »

    We booked a room here because we had an early appointment at Migracion which is only 5 minutes away. We were very surprised & pleased by the interior of the hotel. The rooms were clean & spacious & the staff very friendly. We were given vouchers for a welcome drink & breakfast. You could choose where you wanted to have your drinks & breakfast. We had a light dinner at Sangria & it was fine & reasonably priced. Breakfast at Denny's was good. There is a grocery store next door but no refrigerator in the room. The property is older so somethings are a little dated. We will stay here next time we have business in the area.

    4
    « Clean, comfortable with laundry facilities »

    Our tour group stayed at this hotel the first and last nights of our tour. The first night we arrived very late at night after many hours of traveling and it was good to be able to grab a quick bite to eat at the attached Denny's restaurant. Our rooms were clean and comfortable. Ours looked onto the centre court, which was quite relaxing. On our last night of the tour, we took advantage of the laundry facilities and were able to wash and dry our clothes (very helpful after the beautiful hot and muggy days on tour). Both washer and dryer are coin operated and they have two small tables with chairs that you can sit at and play cards or read or relax. The Denny's restaurant had a separate menu for those on tour, which had our breakfast and dinner included. This one had smaller portions (though still quite acceptable) and fewer choices (though still quite good). On the last morning, we treated two of our Costa Rica friends to a breakfast and they chose from the regular menu. Breakfast for them had larger portions and the combined cost was US$45. There is an ATM machine on the main floor beside the front desk, though we were never able to get it to work properly for us. We kept getting error messages. This hotel is close to main highway access so it is a good one to stay at if your adventures are taking you to other parts of Costa Rica.

    4
    « Definitely Underrated as a hotel option.... »

    I traveled to San Jose for a long weekend with two friends. I picked this property because of the great price that was offered as part of a vacation package on JetBlue. The pictures depicted a modest, well-kept resort. Upon arrival, this is exactly what we found: a more-than-modest, well-kept, smaller resort!! We were Very happy with the facility, and the extreme friendliness of the staff. Although the hotel is older, it is going through a very discrete renovation at present. I didn't even notice until my buddy pointed out the workmen, and we heard some minimal noise one evening. The grounds, building, and rooms are Very clean. Also, there are several onsite dining options: Sangria Restaurant on the main level, the casino restaurant/bar downstairs, and Denny's. The food at the restaurants was inexpensive to moderately priced, and very good at Sangria. While Denny's was unusually higher priced than normal compared to the US, the free breakfast vouchers from the hotel were very handy, and were usable anytime. The hot tub and pool were also immaculately maintained. There is a gift shop and tour office just as you enter the hotel. In fact, the front desk actually booked the two hiking tours which we did, after the regular tour operator left for the evening. That was very convenient! My friends got a room which faced the pool and gardens, and was nice. However, I had room #483 on the other side of that wing, and my balcony had a gorgeous view of the mountains, city, and sunset! The balcony itself was very roomy, and was a nice place to sit with a drink at night, and gaze at the lights from the city. My only minor complaint is that gym is a nice size, but could use updated equipment. Otherwise, I would definitely recommend this hotel. Taxis are plentiful out front (Alberto is really nice) and Edgar (from the front desk) had the hotel shuttle meet us directly at the airport upon on arrival. When I return to San Jose, I will definitely stay here again!

    5
    « Back in San Jose,Costa Rica »

    I'm back for a 2nd time in two weeks for dental work.I'm here at Best Western Izura for 4nights. I must say this place is underrated and should be 4/5??Hotel.Upon arrival &check in,they give you a complimentary drink voucher good at there Casino,Denny's,or the restaurant called Sangaria here on property.They also give you vouchers for breakfast for however many nights your there.In my case 4 vouchers also good at either restaurant of your choice. You get these vouchers by getting the "Premier"rooms.Everything from gift shop to grocery store and other restaurants are within 50ft away.Great location,nice staff,super clean rooms,clean white linens, and comfortable beds.I have to come back in few months and yes I will be staying here again.??

    5
    « It was a stopover before an early morning tour excursion »

    This hotel has internet and restaurants. It's an easy taxi ride from the airport and it was affordable. It's nothing to write home about but it serves it purpose. I landed, took a $23 taxi here, ate, slept and went on my way. I recommend this place.

    4
    « Great option in the Metropolitan Area »

    The rooms are very comfy and loved the the view towards the pool. Even during the hottest day you can just relax at the balcony and enjoy the view. The amenities were perfect and I am very glad that they have extended the list of choices for breakfast. Also there is a breakfast special menu to be ordered only though room service. Overall I had a pleasant experience and would recommend this hotel.

    4
    « Nice hotel, ok neighborhood »

    I stayed here with a group of students on a community service trip. The hotel is clean and comfortable, the pool is very nice but the hot tub wasn't working and will probably be fixed on Costa Rica time (meaning someday not too near in the future!) We a te at the Rooster Bar and Grill across the street - good food. The neighborhood is kind of sketchy so we didn't walk around a lot, but there's a little supermarket very close where you can get anything you need. There's also a Denny's right at the hotel which was very convenient for breakfast. The WiFi works well in half the building but not so great on the other side. The gift shop employees are super nice. All in all it was a positive experience.

    4
    « Great service! »

    I stayed here a few weeks ago and it was great, the hotel staff were very welcoming and helpful, always with a smile on their faces. The rooms were nice, yet the only thing I would object is that Wifi was not good in the rooms. Overall thanks to the hotel staff for all you did for us!!!

  • 4
    « Nice hotel after hiking the jungles »

    Clean, good security, options for breakfast (traditional at Sangria Cafe or American at Denny's.) Tourist options available at front desk. Lots of eating places around and quick shopping stops. I found the amenities good and the shower was great!

    4
    « Irazu Best Western & Casino »

    The room was very comfortable, and quiet. The Staff was excellent, and the location was good, close to a variety of restaurants. It has a pool and a fitness center. and the hotel does currency exchange. There is a also nice bar there to socialize and watch sports

    5
    « Fabulous place »

    This was a fabulous hotel! It is especially perfect for families. My 4 boys enjoyed the pool, hot tub and basketball court. There was a workout center and a laundry facility. The Denny's next door was the best Denny's I've ever been to! There was a grocery store next door that had all the great Costa Rican coffee. I would stay here again in a heartbeat!

    5
    « Very convenient and clean »

    Room felt very welcoming, and cozy. It was clean, and there was a bathtub. In the hotel was a choice of restaurants, and also some within walking distance. There is a nice gift shop, as well as pool, spa, jacuzzi, tennis, gym. Many nice amenitites, and not far from hotel (20-60 min depending on traffic). Friendly staff and easy check in and out

    4
    « Stayed in this hotel for a dental procedure vist »

    The hotel is very clean and well maintained. Staff was very friendly and helpful. Recommend this hotel. The hot tub was the best just make sure you know what time they put the heater on. Pool is not heated and was too cold for us to go in and enjoy. The landscaping was impeccable as the workers worked very hard in keeping it maintained. They too were very friendly. The housekeepers were very prompt and kept the rooms clean and made up when you returned. They have a recliner in the room which my husband loved. Each room also has it's own balcony to sit out and listen and watch the birds. There was a pair of parrots that visited the big tree often. They were fun to watch.

    4
    « Best Western Irazu »

    We stayed for one night as we were flying out of Costa Rica. The rooms are clean and the beds very comfortable. Our room was quiet. It was hard to get the airconditioning to the right temperature as there is no thermostat. And the airport shuttle was not running during the day when we needed it.

    5
    « Very nice hotel »

    The Best Western here is quite pleasant. The pool area is gorgeous, beautifully landscaped with rocks and palm trees. There are a number of places to eat all around this area, as well as some shopping (souvenir shop in the lobby) and museums.

    3
    « Good as expected »

    Nice hotel, good service. Good for people who need a descent place to stay during their trip. They have pool, laundry service and bedrooms are good. They have a bar zone where you can enjoy during night and meet people. I do recommend this hotel.

    5
    « excellent place to stay for a few nights near airport by San Jose, Costa Rica »

    my family of four stayed the night before departing from the international airport near San Jose, Costa Rica. staff were very friendly and helpful, the hotel was very clean, the pool and jacuzzi were very nice, the safe lockbox in the room was helpful and the parking was convenient. The hotel would be great for the first 1-2 nights after arriving in San Jose and/ or just before departing

    4
    « Short Visit, but nice »

    I stayed at the Best Western Irazu for one night with a large group of school kids. The hotel was a great hotel to acclimate the kids and adults to a different culture. The open air lobby was awesome. The kids enjoyed the pool and hot tub. The room were on-par with what you would expect. (2-3 star hotel in America. Plenty nice for our purposes.) I was impressed with the safety at the hotel as well.

 

Getting to the hotel ...

All directions
·From: Juan Santamaria International Airport. Drive 10 kilometers on the General Canas Highway towards San Jose. Take the La Uruca Exit looping back towards the airport. Drive 500 meters to the Best Western Plus® Irazu Hotel & Casino. ·From: South. Arrival via the Beltway/Ride of the Second Republic/Highway 39 and Highway Gral Canas/Carr Inter/Highway 1 Autopista General Canas to the Best Western Plus® Irazu Hotel & Casino. ·From: East. Take Calle 1 onto Av 65/Highway 5 in San Jose. Follow Av 65/Highway 5 to Calle 18 in Province of Heredia. Take Av. 63 and Calle 44/Street Vargas towards Av. 39/Highway 108 in San Jose. Follow Av. 39 to Av. 31. Take Av 27 to 68A Street to the Best Western Plus...

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