Q Hotel Krakow, BW Premier Collection,  Krakow

4.5/5  - based on 158 guest reviews.
Wygrana 6 street, 30-311, Krakow, Poland - See map
+48 12 333 40 20 +48 12 333 40 21

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Airline Desk
    Airline Desk
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
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TripAdvisor Traveler Rating
based on 161 traveler reviews
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The Q Hotel Krakow, BW Premier Collection® offers 154 air-conditioned ensuite rooms, including 17 rooms of an upgraded standard on top floor, one apartment and two mobility accessible rooms. Our rooms are spacious, modern and with comprehensive facilities to ensure your comfort of stay. For our business travelers there is an individual safety deposit box for laptop and a working desk with a comfortable chair in each room. The Q Hotel Krakow, BW Premier Collection® dining and bar facilities have 440 square meters of total space consisting of the restaurant and the lobby bar. The restaurant seats up to 90 guests and the lobby bar ensures relaxation in a cozy ambiance for up to 30 guests. Simplicity, vivid colours and modern interior design match ideally with the hotel's decor and create coherent space. The Q Hotel Krakow, BW Premier Collection®, apart from being a modern conference center offering three multi-functional rooms for over 240 participants, is also an attractive accommodation option for business travelers to Krakow with the convenient location, directly next to the ICE Congress Centre and 2. 7 kilometers away from the railway station, access to the free wireless Internet in the entire venue, as well as the conference and business center providing office equipment and a monitored underground parking garage. These and other facilities of the Q Hotel Krakow, BW Premier Collection® will definitely be appreciated by all meeting planners and business travelers. Additional advantage is dining area that enables to organize banquets, corporate parties and numerous other events. The brand new 4-Star Q Hotel Krakow, BW Premier Collection® is situated just 50 meters away from the ICE Congress Centre and close to the major Krakow tourist attractions, such as Wawel Royal Castle, Kazimierz the Jewish Quarter of Krakow, and the Old Town. Enjoy your stay!

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Room 1

Guest reviews


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based on 161 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
103
Verygood
 
43
Medium
 
15
Poor
 
0
Horrible
 
0
Business Business 65
Couples Couples 44
Family Family 12
Friends getaway Friends getaway 29
Solo travel Solo travel 7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Q Hotel Krakow, BW Premier Collection,Krakow
  • 5
    « Nice hotel near city centre »

    Business trip to Krakow and pleasantly surprised by the nice hotel, nice touch with nespresso machine in the room and a great view from the open balcony. Would stay there again and maybe even take the wife next time!

    5
    « Beautiful hotel »

    lovely hotel rooms great everything you need staff really helpful, breakfast wide range of choice and very tasty, views over river Wawel, hotel central to almost everything. beware of the local taxi,s as they all charge different prices so haggle with them (ask price before you get in) eg we got in one taxi to Shindlers museum 16 zloti coming back wanted to charge 40 so beware

    4
    « Nice hotel »

    Really well placed for walking to the castle and the main parts of Krakow. Right next to the conference centre and close to the river. Rooms are well sized and clean with modern fittings. The main hotel is modern and all the staff are really friendly and helpful. We were there for business and they could not have been more helpful meeting our needs.

    5
    « An excellent Hotel »

    Everything about this hotel was just right would recommend it to anyone visiting Krakow. Breakfast was great the service was great and a fantastic location. The staff were very friendly and helpful Pawel at reception is a excellent worker and provided loads of advice

    5
    « QHotel Plus »

    Excellent location just next to the main Conference Hall and within easy walking distance of Kracow. The city is a nice scale to explore on foot and there is plenty to see and do. The hotel was modern, the rooms well appointed and very comfortable with very friendly and helpful staff who spoke excellent English.

    5
    « First Class »

    My short 2 night stay in Q Hotel Plus Kraków was excellent from start to finish. The reception areas are very bright and modern, the staff very helpful and the rooms extremely comfortable too. I ate in the restaurant on the first night and the food was great, plus amazingly good value too.

    5
    « short holiday stay »

    Very new and well run hotel with modern facilities and spacious rooms. The service is very good and staff friendly and helpful. The meals were excellent although expensive. Quite well positioned with the convention centre next door and old city a short walk across the bridge

    4
    « good hotel that needs improvement »

    The hotel is located 10 minutes walk from Wawel Castle The room is modern and large enough In the bathroom thee is no way you can hang 4 towels There are no creams or shampoo The breakfast is rich but the tables and eating plates are not clean and the floor needs cleaning

    4
    « Good place to stay »

    Advantages: convenient location with a very nice view, good quality, comfortable rooms, good quality restaurant. Staff - friendly and helpful. It is a good place not only for staying, but also for business - many convenient business rooms.

    5
    « Perfect hotel in a beautiful city »

    Just returned fom a 5 day stay at this lovely hotel, rooms are very modern walk in showers are amazing and really comfy beds, breakfasts are really nice and lots to choose from, taxis are right outside the hotel if you dont want to do the long walk into krakow old town and they only charge 13 zlotys, and would like to say a huge thankyou to Magda on reception who is so lovely and helpful. Krakow what a beautiful city.

  • 5
    « Modern Hotel, Perfect Stay »

    Q Hotel caters more to the business crowd. Housekeeping does an "A" grade job, breakfast spread is quality, and the rooms are fantastic. Great location if you happen to be a tourist as well. Everything you need from good wifi and parking to soft big beds and quality service makes this hotel nothing short of perfect.

    5
    « A Total Pleasure... »

    I found the name confusing as there seemed to be two hotels with a similar name but mine was Q Hotel PLUS and the plus is most appropriate! A very friendly warm atmosphere right throughout the hotel and an attitude that said we will do anything in our power to make your holiday great! From day one everyone seemed to be putting in that special effort...going the extra mile to be nice, friendly and efficient. Jules would smile no matter how buys he was and always answer or get an answer to your queries. Adrian in the bar would spend time listening to your adventures and recommending ones if necessary and advise on the various cocktails and if you had them all tried he had one sweet and sour one that he made up and won a prize with himself whle training! Magda Marzec dealt with my email booking before I arrived and just could not be more efficient. While there I wanted to see the typical country life so she recommended a public bus trip and wrote out full details on how to get to the bus station, bus number and even emergency and my hotel details if I got lost! She called me aside three days before leaving to suggest traffic could be heavy on my Airport route due to World Youth Day and offered to make appropriate reservations! For me, travelling on my own I could have as much chat and information from the staff as I wanted without they being intrusive. If I return to Krakow the hotel will be my no. 1 reason and of course the old town and river walks near the hotel are most relaxing. First time in Krakow and as near to perfect as I could want!

    5
    « Group visit for anniversary »

    Lovely modern and clean hotel, located a short walk from main square or a 5 min taxi ride, staff at the hotel were so helpful and were always on hand to help, I emailed a few weeks before for them to put flowers and chocolates in my sisters room for her and her husbands 30th anniversary and they answered straight away with prices and different options, they were really helpful and when we got there it didn't disappoint! I would highly recommend this hotel and applaud the staff for there expertise and advice on attractions! We will be coming back and will stay here again!

    5
    « Fantastic »

    Everything we needed, safe parking, air con, good WiFi, great bed and linens, immaculately clean, great food in the restaurant at a good price and the service from the staff was excellent and always with a smile.

    5
    « ULTRA-MODERN »

    The Q is an ultra-modern, brand new, sparkling clean hotel located close to the must-sees in Krakow. The rooms are large, well designed and loaded with tech-comforts - particularly suited to the business traveler. Its adjacent to the new conference center - which can be a disadvantage if there's a conference taking place (and you are not a participant) but perfect when there is not. The breakfast buffet was outstanding, plentiful and very diverse. Very much recommend this place.

    5
    « Perfect, what more could you ask gor »

    Only stayed a night here, not are there was anything else I could have asked for. Everything in the rooms, iron, ironing board, massive king size bed, walk in shower, TV. Literally everything and also room service if required for an extra charge.

    4
    « Central, clean and very good service »

    It is clearly focusing on Business guests. But therefore the Wifi is very good, breakfast is rich and the reception was very helpful. If I go again Krakow - we will for sure book again this hotel. The hotel was build only some years ago and therefore everything is very nice. It is only 10 minutes walking distance to the old part of the city and less then 2 minutes to the river

    5
    « Fantastic hotel. Amazing value. £100 for 3 nights. Bargain. »

    This was a really nice hotel, very good location, 10 - 15 min walk into the centre. Only downside we had was we asked for a double but had a twin, however it's difficult to say if this was the hotel or our booking agent. However they did push together. We had breakfast included which we didn't realise so that was a bonus (nice cafe just opposite If you don't have it included) something we only realised at the end of our stay is that you can pay 10pln to have it delivered to your room, wish we had read that at the start. They could do we having a clear reception sign as its incorporated in the bar and it's not quite obvious if your going to the bar or reception. Very quiet. Very modern, spacious and clean rooms. The hotel is very good value for money. If we come back to the city again we will be looking at staying here! We will also be recommending the hotel to friends and family.

    4
    « Business Hotel »

    Hotel is clean, new and modern with free wifi. Although it may be city center, you would need to take a taxi to get to the center. It is closer to the highway, and nothing is beside it should you wish to buy a drink or snack. Your only choice is getting it from the hotel. You can venture crossing the highway or small bridge to get closer to the center, but not if you are allergic to walking. Buffet breakfast is good and casual, but we also tried dinner in the hotel, and it didn't disappoint by leveling up with table linens. If you are a tourist, you may want another hotel. But if you prefer comfort and value for money, it is a good choice.

    5
    « amazing »

    I have just come back after 4 day at this hotel its lovely and clean, staff friendly , amazing choice of breakfast. About 20 mins walk to town sqaure . The only negative was menu in hotel in evening didnt give you much choice only 5 dishes to choose from. I would definitely go back .

  • 5
    « Just Like Home »

    Our room was on the 5th floor facing the street. If you opened the windows it was very noisy, but with the windows closed it was super quiet. All was very modern and clean. There was an iron, a tea kettle, and a large flat tv. The Clerks at the front desk were very polite and helpful. The breakfast was amazing. They had anything you might want and then more. It was walkable to the castle on the other side of the river. There is a tram stop for #18 and 52 and other trams around the corner on the other side of the conference center that will take you to old town and the castle area. Would defintely stay here again. The price was very reasonable.

    5
    « Enjoyable 3 night stay »

    The hotel is modern and the room we had was of good size. The bed was very comfortable and the split duvet worked quite well. We had the buffet breakfast each day and the quality and selection was excellent. The tram/bus stop is only a short walk past the Ice Centre. One suggestion that I would put forward, to improve the experience of non Polish guests, would be to have an English choice for the info provided on the TV. This would have made the stay perfect for us.

    4
    « brand new, very clean and worth every penny »

    This hotel is brand new, rooms are modern and spacious, just a 15 minute walk to old town. It is a nice walk across the bridge and by the river and passing by the Wavel palace. Breakfast was very nice with a good mix of proteins, carbs, fruits and salad. The only problem is the WIFI stops working every now and then on the one morning. Nevertheless we are more interested to get out and sight see so it did not bother us a great deal.

    4
    « Great hotel in a great location »

    Stayed at Q from 3rd May to 6th May 2016. Nice boutique hotel with nice rooms. I was given one on the top 6th floor which had huge balconies with a fantastic view of the Vistula river and the Wavwel castle. Service was quick and fast and people smiled while interacting with customers (which you dont usually see in French hotels). Room had free wifi, Nespresso coffee machine with wide selection of coffees and unlimited bottled water. Bathroom was huge and it had a heated floor to boot ! The hotel is just 15 minute walk from the city centre and is a great place to stay.

    5
    « Great hotel with good location »

    The hotel is very modern! The rooms were perfect, really clean, modern and spacious. We had air conditioning in the room which was handy as the room was quite warm in the evenings. The hotel restaurant has limited selection but what is there is of great quality. Breakfast in the morning was superb if you like continental breakfast.

    5
    « Helpful staff »

    Stayed here as a group of friends in town for a stag party and it turned out this place was a great choice. The twin rooms were ideal and the price reasonable. The location was great, as was the breakfast welcome for the morning recoveries! The staff here, particularly on reception were very friendly and really helpful in helping us organise the group and taxis.

    3
    « New and modern but need improving »

    Quite nice overall. Good location with short walk to old town centre. Nice modern room with lots of facilities. I was allocated a twin room (not my request) and the beds were very small. Shower is quite bad with irregular water slow and with lots of freezing water in between the hot water delivery. Breakfast ok but would prefer proper orange juice and coffe made available instead of having to use the machine every time. staff needs a bit more of a customer oriented approach. TV menu in Polish only (menu and options) and not many english channels (as the language that will be more spoken with customers from the whole world)

    5
    « Excellent Hotel »

    Just returned from a four night stay at this hotel. I would recommend it to anyone planning a visit to Krakow. Situated near to the river it took us around a 20/25 minute walk over the river to the city's main market square. The walk itself is very pleasant. There is a taxi rank situated immediately outside the reception. The hotel itself is very modern, spotlessly clean and comfortable. The room we had was excellent all the standards you would expect from a modern 4 star hotel. The bathroom was very nice with a walk in/ wet room shower. The staff were very helpful and courteous. No issues here. I have stayed in so called 5 star hotels that would not match this one for value for money. I would recommend this hotel.

    4
    « I would stay there again »

    The price is affordable, the location practical, the rooms are clean, the staff friendly and the food tasty. This was a really nice hotel, only twelve minutes walk from Wavel castle. We would certainly stay there again :-)

    5
    « Excellent choice for business in Krakow »

    Most reviews have already made clear that this is an excellent hotel, so I just want to point out what stood out for me. I really liked the bathroom with its spacious walk-in shower, something I specially look for in hotels. The safe that can fit a laptop, critical for business travel. Really good location if you don't need to be right in the city center. But what stood up the most for me and was unexpected was the excellent quality of the dinning experience. I was greatly surprised by the menu and quality of it, I had some really nice dishes for dinner. Krakow has a wide selection of excellent dinning options, but if you don't feel like going out the hotel's restaurant is excellent.

  • 3
    « Great hotel, but shame about the service »

    I stayed here with my friends in November for 1 night and I booked a suite for 4 people using their in-house reservations who confirmed the price. The room was fantastic, so was the big bathroom and the whole hotel looked great, although it was a bit far from the centre. It's a brand new property and very clean and modern. Upon checkout we were asked to pay double what was agreed by the reservation clerk and I had to argue with the receptionist. I have never been so humiliated in the hotel foyer and I even showed them the email which said exactly what we requested. They did not handle this well at all and we left feeling very angry. Oh, and with each suite you are meant to get bottle of wine and a fruit platter.- somehow they have forgotten about that completely until I urged them twice. I would recommend this place, but keep in mind the attention to detail and service is not going to be highest.

    4
    « A great place to stay for a great price »

    We really enjoyed our stay at the Q Hotel The hotel looks brand new, is very clean and the interior design is very modern and well thought through. We paid like 40 euros per nigh and well worth the money. The room was big, the bed really comfortable, big LCD TV, room to move and breathe. What I liked was that you have an AC but you can also open the window. The restaurant had great food for a good price. The breakfast was pretty expensive, 13 euros or so so we skipped that. The staff was friendly, spoke really good English and helpful. The location of the hotel is really good, it's just across the river from the old town, so great to take a short walk to see the beautiful heart of the city.

    5
    « Awesome Hotel. Perfect stay !! »

    If you are coming to krakow and you need a comfortable, modern, clean hotel to stay at then this is the place for you. The hotel is extremely clean and well maintained. Rooms have good views and are very well equipped for customers to feel extra comfortable. Location is very good, just a few minutes walk from central krakow, very quite area so you will have a nice good sleep at the end of the day. Service is excellent, Car parking is available for an extra fee and need to be confirmed with the hotel before you arrive.

    5
    « Fantastic hotel great location »

    Rooms are very comfortable and spacious. Staff are very friendly and can't do enough to accommodate. Breakfast not bad either...you couldn't ask for much better and only minutes from the Jewish Quarter and Square! A stroll along the river is a must!

    5
    « Great hotel »

    Very nice 4 star hotel. Stayed for 3 nights while visiting Krakow for a New Year. Very clean and modern, just across Vavel and Kazimierz. Close enough for a nice walk to the old town. Rich Swedish table for breakfast

    5
    « Fabulous hotel »

    We stayed at the q hotel in March 2016 for 3 nights. The hotel is situated just across the river from Wawel castle (next to the ICE Congress centre). There are easy links into the centre via trams 18 or 52, or a 15/20 minute fast walk. All public transport in krakow is inexpensive (one way from hotel to centre was 3,80 zloty), frequent and get you from a to b with ease. All staff were friendly and very helpful, giving us lots of help and assistance with map reading and advice on trips, transport etc. They even made us a reservation at a restaurant situated within the Jewish quarter. The breakfast is really nice, buffet style with lots to choose from - cereal, scrambled eggs, sausage, bacon, cold meats and cheese, fruit, breads, yoghurts, fruit juices and hot drinks. The rooms were clean and comfortable. Rooms had an iron, hairdryer, fridge/minibar, safe, comfortable bed and amazing shower. I would definitely recommend this hotel visiting krakow on business or leisure.

    5
    « Great hotel great location »

    Very new hotel, could not fault it. Staff friendly and knowledgeable. Twenty min walk in to centre or 10 min to jewish quarter. Breakfast good for days where you need something extra ( 11hr excursion for example) reasonable price of £10 for good quality breakfast. Didn't eat in hotel at night due to so many excellent restaurants close by. Cannot recommend this hotel highly enough.

    5
    « perfect »

    we stayed here for 1 night, I can write only positive words on this hotel + perfect position near old city. Few minutes walk to main square and market and to castle > in heart of krakow. Friendly staff and perfect restaurant

    5
    « great hotel and location »

    we stayed here for 4 days, amazing hotel, good size rooms and bed, lovely bathroom with 4 different settings on the shower head. breakfast is just fantastic, just about everything you could ask for is on the menu and serving doesn't finish until 10;30 there is tea/coffee making facilities and complimentary water in the rooms also. the staff are very accommadating and friendly, we got a free late check out till 4;00 the bar is well stocked and the barman was very friendly it is about a 20 minute walk to the castle which is the main town square. we would stay here again because of the standard of the hotel.

    5
    « Much more than expected! »

    Friendly staff, clear rooms full of daylight thanks to glass front wall. The breakfast is a real highlight! Such a ritch offer, very nice surprise! The underground parking has a narrow entrance coridor, you need to pay attention.

  • 5
    « Great Modern and comfortable hotel »

    The hotel is very conveniently located and easy to reach close to the city center. The interior is very modern, fresh and nice - bar, restaurant and rooms. The rooms are good size, bathrooms nice and bed comfy, didn't miss a thing. The staff in restaurant and hotel address are super nice and go out of their way to make it right. They are excellent.

    5
    « Excellent hotel »

    The hotel is great, new and very nice. Staff is excellent. It is only 15 min walking from the old city. Breakfast is very nice, plenty of chioce and Wifi is also good. I will definetly recommend it to the others!

    5
    « Brand spanking new! »

    Just returned from a 3 night stay in Krakow, we initially booked the Hilton Garden but they ballsed up our booking and where moved to this hotel which turned out to be a result. As my title suggests the hotel is fresh out of the wrapper! Staff where helpful and friendly, lovely breakfast and a great location for both business and tourist travel. We had 2 single duvet covers on our double bed which was great and saved me and my wife grappling like a WWE Wrestler during the night. Only issue for improvement: in our opinion the rooms should have a couple of draws to throw ya knickers in

    5
    « Nice, clean, welcoming »

    I have stayed in this hotel for one night when being on the business trip. Equipment was lovely, everything worked, location is great, staff is welcoming, breakfast was fab. Only minus I found was the hotel parking, which we were unable to find at the beginning and parking in front of the hotel for a bit till you get the information about the car parking is impossible :DD But I at least went through a funny thing while there was a fire alarm in the midle of the night as someone was apparently smoking in the room. Well well, the whole evacuation was not organised well at all and some people remaind standing in front of the hotel in their pyjamas and no shoes and no info about whats going on. Even though, nice nice nice and thank you for a lovely stay and I bet Ill be back

    5
    « Excellent hotel, next to congress centre »

    Brand new hotel next to congress centre. Excellent friendly staff, great rooms which are large and well equipped with coffee making. Free wifi. breakfast is very nice too and the bar area allows a quiet drink. Easy to walk into city

    4
    « Good base »

    Modern, clean, efficient, wifi included and very close to ICC Kraków. Excellent breakfast buffet. Good dinner menu with friendly service and good food. Outside city centre but only about 2 km from central square - taxis usually available outside. About 25 minutes by taxi from airport.

    5
    « Modern business hotel close to Krakow centre »

    Lovely modern hotel with very friendly and helpful staff located within easy walking distance of Krakow centre. The room and bathroom were great and the bed very comfortable. The WiFi worked well throughout the hotel and the breakfast selection was very good.

    5
    « Wauw! Surprised! »

    I spend one night in this really beautiful hotel. Probably this is a new line, I didn't see this in other Best Western Hotels. Friendly employees, great room with large TV screen, with a lot of option, like Internet. Walk-in shower, nice bathroom and really good bed. Fast wifi!

    4
    « Solid business traveller hotel »

    The hotel is extremely clean and modern and well suited for business travellers. Location is good being near river with nice walks nearby. Hotel has taxi rank just outside and we paid 40 zloty to get into the old square. Hotel staff and bar staff are very friendly. Breakfast selection was extremely good and all delicious.

 

Getting to the hotel ...

All directions
·From: Krakow Airport Balice. Take DW780 to Jana Bulhaka. Continue onto Kapitana Mieczyslawa Medweckiego. Continue onto Route 774. At the roundabout, take the third exit onto DW780. Continue onto most Zwierzyniecki. Continue onto Generala Bohdana Zielinskiego. Continue onto Monte Cassino. Turn right onto Jana Bulhaka. Turn left onto Wygrana. The Q Hotel Krakow, BW Premier Collection® will be on your left. ·From: Warszawa. Take the A4/E40/E462 exit toward Krakow. At the interchange with Mirowski, keep right and follow the signs for Krakow/Centrum. Take Mirowska and DW780 to Wygrana in Krakow. Turn left toward Mirowska. Continue onto Mirowska. Turn right onto Ksiecia Jozefa/DW780. Continue ont...

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