BEST WESTERN Hotel Koeln,  Cologne

3.5/5  - based on 161 guest reviews.
Bennoplatz 2, 51103, Koeln, Germany - See map
+49 221 802400 +49 221 8024 100

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Restaurant
    Restaurant
  • Sauna
    Sauna
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 162 traveler reviews
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The Best Western Hotel Koeln is a modern 4 star hotel in a Mediterranean ambiance. The hotel is optimally located in Cologne and is the best sharing point for private and business residence. The trade fairground is two and a half kilometers, the city center is four kilometers, the Airport Cologne is 11. 50 kilometers, the underground transportation is 0. 50 kilometers and various sights make your accommodations at the Best Western Hotel Koeln easy to operate in each way. Individual and personal service makes your stay extremely comfortable by our hospitality and dynamic service team. There are 92 comfortable guest rooms equipped with bath or shower/water closet, cosmetic mirror, hair dryer, air-conditioning, telephone, 32 Zoll Flatscreen-TV, radio and Internet access with ISDN or Wi-Fi. Wi-Fi in our hotel is free of charge for all guests. All rooms offer a free coffee-tea making facilities. Some guest rooms offer a trouser press, mini-bar and an own coffee machine. Our spacious desks will offer you high work comfort. For lunch and dinner our creative kitchen team will serve you light Mediterranean and regional cuisine. The bright and individual hotel bar offers you delicious cocktails, our typical fresh beer and small snacks on the outdoor terrace during nice weather. Outside of trade fairs our restaurant is closed after breakfast on Sunday's and also our lounge-bar. Changes are reserved! We would like to welcome you to your Best Western Hotel Koeln. The hotel´s check-in time is 3:00 p. m.

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Room 1

Guest reviews


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based on 162 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
25
Verygood
 
79
Medium
 
44
Poor
 
8
Horrible
 
6
Business Business 67
Couples Couples 53
Family Family 19
Friends getaway Friends getaway 12
Solo travel Solo travel 8
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Koeln,Cologne
  • 3
    « Fine except the location »

    There is nothing inherently wrong with the Best Western Koeln - except for the fact that it is not as close as it could be to the city centre. I found myself here as there was limited availability elsewhere on my chosen date. However, if you need to be on business in the local area then it would be a perfectly reasonable option. The staff are friendly and efficient - an iron appeared at my room within moments of being requested. I was upgraded to a suite which was bigger than my flat at home, and this was clean and comfortable. There was coffee-making facilities and the wifi worked reliably. A voucher for a drink from the bar was a nice touch. I did notice the noise of the railway line - I came too in a drowsy state half way through the night and did wonder what was going on. I ate in the restaurant on my first night and the food was perfectly fine, as was breakfast the next day. The usual German hotel options and not too outrageous at EUR15 pre-booked. All in all the hotel is fine for what it is and where it is - just don't expect to be in the shadow of the cathedral. That is a 15 minute / EUR20 taxi ride away.

    3
    « Good business hotel, shame about the noise »

    AT first sight this is a good hotel. Well appointed room and bathroom, comfortable bed and good sized flat screen tv. Very good wifi, was able to work here all afternoon on day of arrival. Breakfast very good and plenty of excellent choice. Unfortunately the location is not great. It's within 100m of a railway bridge/station and seems to be directly under a flight path. When I checked in mid afternoon I was told I'd been put in a "quiet" room. 12 hours later at 3.30am, after hearing a number of trains and several planes, I thought to myself "if this is a quiet room, what must a noisy room be like ??!!". However - it is less than a 5 minute walk away from the Suenner Keller, Colognes oldest brewery, where the beer is excellent, and so is the food !!

    5
    « Very good! »

    We were just for two days in case of Unheilig concert. Room was always fresh, tea,coffee tabs always added. Friendly staff,doggies are welcome) The breakfast is for any taste! In good weather is a pleasure to sit on that nice Terasse) Near hotel gives a shops . I forgot my Michael Kors bag there. We called and i became it back per Post.

    3
    « Poor location »

    Comfortable queen bed but 2 single duvets..... hate those passion killer things. It's impossible to cuddle up together. Shower over bath and shower head positioned in wrong place. You either get the bathroom floor very wet or put your back out trying to take a shower and keep the water in the tub. Hot water kettle but no fridge. Ghastly archaic system of logging onto email that throws you off each day. Not the best location. Pleased we had secure parking in the underground Carpark. Rating 4+. Would probably not stay again.

    4
    « Quality Hotel in Kalk outskirts of Cologne »

    It is a little away from the city center, and on the other side of the traditional city of Cologne. The hotel is nice with very funtional rooms and the breakfast buffet is with a significant variety of food (mueslies, hams, croisants,...). Consider that the Parking place is small outside and on the garage; but you can park easely on the area.

    4
    « Lovely Inside...But Hard to Find w/o GPS! »

    As of April 24th, 2016 when we stayed at the hotel, the exit off the A4 was closed due to construction; so if you don't have a GPS, the hotel is very hard to find. Google Maps didn't prove helpful to us; but, thankfully, Christophe at the front desk was wonderful and guided us there which was great since even the sign on the street is so small that you can easily miss it. Once we got inside the hotel, we were amazed at the lovely facilities, our room (#307), and the great breakfast! My husband even got a lovely gift for being a BW Rewards member. When we left the hotel the next morning, we found out that getting back on the A4 is really simple since the on-ramp is still open.

    4
    « Smart hotel, shame about the location »

    This is a very smart, clean and well maintained hotel with pleasant, friendly staff, good food and a calm atmosphere. The wheelchair accessible room is large enough and the bathroom is reasonably well-equipped; the connecting door to our sons room was a welcome bonus. The freight trains that run on the line about 20 to 30 m away create a continuous rumbling noise but the soundproofing is very good and we have not found it too intrusive in our rooms. The disabled parking is good but expensive at 12€ per day in the underground garage but was not available on our first day here. The walk to the tram stop in Kalk takes about 7 to 8 minutes but is not a particularly pleasant experience, as the pavements are covered in litter. The area feels very rough although we have not had any problems. Good quality, well cooked food in the restaurant and bar. Many staff speak English and are happy to help. Great breakfasts with an overwhelming choice. A peaceful haven after a day out and about. Would recommend to friends staying in Koln.

    4
    « It was not easy to find the Hotel, it is not located in the heart of the city. But to be honest, it is a kind of nice »

    It was not easy to find the Hotel, it is not located in the heart of the city. But to be honest, it is a kind of nice atmosphere. Our room was very clean and the pillows are comfortable. Before we checked out, we asked them where they got their pillows ;) Breakfast was great, but it was not included. They have also a very nice garden. Overall, i am happy with this hotel

    2
    « Underwhelmed »

    Stayed here in November, the hotel is poorly located out of the centre and is a dull walk from the tram stop to reach it, with not much going on around the outside of the hotel in the way of bars hotels or attractions, that said Cologne itself is not the most interesting location in Germany. Hotel rooms are good and clean, staff are indifferent and not very helpful, stayed all over Germany and this was our first poor experience. Tip for the hotel is to put tea and coffee facilities in the rooms and not right next to the front entrance where the dirty smokers stand puffing away. Definitely would not recommend this hotel.

    3
    « Clean rooms, nice breakfast but trains! »

    I stayed 3 nights in this hotel during an exhibition in Köln Messe. The hotel is located away from the center but gives easy access to the Messe. The rooms are nice but if you are on the wrong side of the building you have trains passing by all night and day. The breakfast is very nice.

  • 4
    « Good location, easy to reach messe area with tram »

    The hotel is easy to reach with local tram, 2 lines going to messe / city center within 800 meters. 3 stops to messe area. Good breakfast with plenty of options. We were upgraded to comfort room because there were no normal rooms with twin beds. It took a little hazzle with receptionist but they did the upgrade, which was good because we had ordered 2,5 month in advance. There is noise from train in the rooms.

    4
    « Comfortable, good location for visiting the Odysseum »

    My husband and I spent one night here on a trip to attend the Star Wars: Identities exhibition at the Odysseum in Cologne. The room was lovely, even though we somehow ended up with twin beds separated by a built-in night stand instead of a double bed! The bar and restaurant are great, and the breakfast is fantastic. If you are not visiting anything nearby (Odysseum etc) then the hotel is very far from most places.

    2
    « Not as Advertised »

    The rooms here are nice. However. There is insufficient parking - you may have to park very far away, on the street, which is not free. The advertised spa is actually far away and must be driven to. The website shows a picture of an indoor pool but there isn't one. The hotel welcomes pets but says you must walk several blocks away and cross a busy road with no crosswalk for them to use the bathroom. The whole time we were here, the front desk was surrounded by guests with these complaints and others. The front desk is completely unapologetic and not helpful to anyone. It appears constant complaints are routine here. All the reasons why we chose this hotel turned out to not be available, so we will not stay here again. We have also written to Best Western to complain about the false advertising on the website.

    3
    « Not the Best Western I expected »

    We received a voucher to visit Cologne. There was a choice of two hotel and we choose Best Western Bennoplatz. When we arrived at the hotel, there were only of few parking places in front of the hotel and they were all occupied. No problem because they have a private parking place for 12 euro a night. Although we were early we could go straight to the room. The room was large, clean and spacious. The bathroom was clean and functional. But they were a little bit dated. As we wanted to use the public transport to visit the city, we had to walk to the nearest subway. This was an unpleasant walk through a rather poor neighborhood. It wasn't the place women feel comfortable on their own. So this wasn't a real advantage. At night it was difficult to catch your sleep as the hotel is situated directly across an important railway. You have constantly the noise of the passing trains. And the walls a so thin that you can hear all your neighbors. Breakfast was not bad, but we had better breakfasts at other places: bread was rather dry, my bacon and eggs cold, no fresh juice and poor coffee. But the staff was always very friendly and helpful. I enjoyed my stay in Cologne but I don't think I would go back to this hotel again.

    5
    « Excellent room excellent food »

    I thoroughly enjoyed my stay, staff were extremely helpful, food was great. Little out of the way but lots of public transport available. Room were clean and large. Staff spoke excellent English but allowed you to attempt speaking German which I like a lot. Highly Recommended!

 

Getting to the hotel ...

All directions
·From: the north From the north (Duesseldorf/Ruhr district) or the south (Frankfurt) over motorway A3 and from the east (Olpe) over motorway A4 to Cologne east. Follow the signs Koeln-Zentrum to departure Cologne Vingst (B8), follow the hotelsigns to the right in Frankfurter Strasse, at the next traffic light you turn left into Germania Strasse and follow for about 1. 300 m. At the next traffic light you turn right into Olpener Strasse. Before the overpass you see the BEST WESTERN Hotel Koeln on the left side. ·From: the south From the south/west (Aachen) over the rhine river A4 to cross Gremberg, then on A559 in direction Koeln-Deutz and of the airport Cologne/Bonn over A59, then on A559 di...

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