BEST WESTERN Hotel Kiel,  Kiel

3.5/5  - based on 166 guest reviews.
Hamburger Chausee 2, 24114, Kiel, Germany - See map
+49 431534020 +49 43153402199

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
TripAdvisor Traveler Rating
based on 166 traveler reviews
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The BEST WESTERN Hotel Kiel offers comfortable guest rooms with modern facilities, such as flat screen television, wireless connection that is free of charge, and hairdryer. The BEST WESTERN Hotel Kiel is an ideal starting point for sightseeing tours and convenient for business travelers.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 166 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
21
Verygood
 
46
Medium
 
64
Poor
 
27
Horrible
 
8
Business Business 60
Couples Couples 62
Family Family 25
Friends getaway Friends getaway 14
Solo travel Solo travel 5
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Kiel,Kiel
  • 5
    « All what you need »

    Perfect Hotel to stay. Walking distance to the City Center. Hotel is quit and calm but close to Bars and Restaurants. The Hotel bar is nice with an outstanding Service, except on Sundays - Bar is closed! This time we had the room 320 - big one with a huge bathroom. Next time I'll try to get this room again.

    4
    « God location and fine service »

    Our family spent one night at this hotel. Check in was fast without any problems. The room was nice and spacy and was well cleaned. There was a small minibar. The temperature in was à little high. The beds was comfortable and big. The straff was kind and service minded. The breakfast was ordinary but could have been better. Fast check out

    2
    « Expensive and a bit rubbish! »

    I paid a fortune for a room with no ac, two single beds pushed together and a bathroom so dimly lit I struggled to see! The room was cold appearing with wooden floors, no rugs and big metal windows. It reminded me more of a cell rather than a hotel room. WiFi was terrible everywhere in the hotel, really bad signal. How difficult is it to get WiFi working properly?! Breakfast was OK and I ate in the almost empty restaurant the first night which was OK too. You have to pay for parking! I really wouldn't want to stay here again, certainly not for 220 euro a night!

    3
    « Pre cruise Hotel »

    We stayed (me, my wife and my son) for only one night before a cruise that departs from Kiel. First, don't expect someone to help you with your luggage. Room are specious but no AC! Breakfast was fine and well priced. We had a problem when we wanted to check out to go to the cruise ship: we had 2 big bags, 3 small hand luggages and a baby stroller and the hotel couldn't find a taxi that could fit everything. We ended up walking for 20 minutes to take a bigger taxi from the train station!

    4
    « Impressive big suite »

    Used a tip from another tripadvisor and upgraded our two nitghs booking to a suite, and we were very impressed by the modern and very big hotel suite. The first nigth we had dinner in the hotel - the food was simple but OK and the breakfast was very good. We used the free parking and were meet with polite staff. It took about ten minutes to walk to the center of Kiel.

    4
    « Peacefull, quite »

    Small hotel well situated within Kiel city. The breakfast is quite complete and the restaurant quality is correct. The rooms and comfortable and newly renovated. Quite complete range of sport equipment. The train station is very close from the hotel ( walking distance )

    5
    « top advice »

    stay in Kiel - stay in Best Western Kiel. It's a great Hotel close to the City centre. Breakfast was awsum - everything fresh. Personal was so nice - best what you can get. Back in Kiel - back in Best Western Kiel - that's for sure.

    5
    « Go to a nice German Christmas marked! »

    We stayed one night on this nice hotel, and we had a junior suite. Very spacey room, with nice big beds, and a fantastic bathroom. And the reception area is very friendly, nice relaxing area, and always a free cup of coffee. The hotel is within working distance the the big Christmas marked.

    3
    « Ordinary hotel »

    This hotel is placed a bit outside the kiel midtown. This is no problem if your have a car. The hotel have its own free parking place and we didn't have any problems finding parking places in the city. Our stay included a evening dinner. The dinner was a buffet with a very few dishes. We normally enjoy German bear but the bears served to the dinner was not our favorit. We also tried the bar later on the evening. We tried most of the drinks on the menu but after a couple of drinks there were several drinks he could not make due to missing ingredients. We went to bed when he ran out of ice. The rooms are OK. We had rooms on the fourth floor so we had some kind of view but not much to see. One negative thing about the room must be that we couldn't get hot water one of the mornings. This is not the way you would like to start your day. We had breakfast included and the breakfast buffet was good. If we should Kiel again I think we will try to find a hotel closer to mid town.

    3
    « It's not bad but not amazing »

    Stayed here on a recent business trip and I found the rooms to be good but I found at times there was no staff about which wasn't helpful, also literally everything is extra cost so parking, breakfast etc soon bump up the room price, it is modern but out of the way and could be a lot better

  • 2
    « Great hotel , servile and minimal service »

    Hotel was fine - just renovated, rooms brill and a great location, but to get anybody to reception to check me in was a hassle to the poor staff having coffee in the bar or a fag outside. I would like to take this opportunity to apologise for both staying here and what was obviously an interruption to their daily coffee hour. Had a problem with the wifi - "well you can always come down to the foyer" and "nobody else has had this issue". Mmm - tried two devices and spoke to others at breakfast - see reviews - but no wonder that they never get complaints, they are too busy ignoring customers. Desperately needs some management and a reversal of the surly rude attitude - no point spending megaeuro on a refurb if the staff's nonchalance (rudeness if you ask me) counters this. Dismissive, non communicative and difficult I can handle - these guys were just rude. Good free coffee in the foyer though !

    4
    « Generous room size. »

    We had a very relaxing stay at this hotel. Although we didn't use the restaurant as our stay was short and preferred to check out all the great restaurants in the city. We did take advantage of the bar. A surprise was free use of the minibar if you forgo room cleaning. This wasn't a problem for us as we were there for only three nights. And you could ask for extra towels from the main desk anytime.

    3
    « BEST WESTERN Hotel Kiel »

    Not so bad for business purpose, even if it is not very well situated in the town... Smile during check-in would be highly appreciated ! Restaurant is quite good but should close a bit later : business traveller are not always used to eat so early. Excellent breakfast.

    1
    « Nice location but expensive and cleaning not so good »

    When checking in breakfast vouchers were given without any charge notice but then at checkout 25 EUR was charged per breakfast. Scam! Also don't look under the beds, it's really dirty. Could be a nice hotel but need more management and customer service!

    5
    « Very friendly personnel »

    OK physical standard. Outstanding high service and kindness from the hotel personnel. Breakfast: very good buffet and very kind waitresses. Super service at the hotel bar. 15 min walk to the centre of town. Evening dinner of very average quality though.

 

Getting to the hotel ...

All directions
·From: all directions. Take the motorway from direction Hamburg (A7) or Flensburg (A215). At the end of the motorway turn left into the direction of Luebeck (B76/B404). Exit 'Ostseeklinik' after 1. 5 kilometers. Follow the direction 'Zentrum' and turn left into the street 'Hamburger Chausee'. The BEST WESTERN Hotel Kiel is on the left hand side.
 

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