BEST WESTERN Plus Kennewick Inn,  Kennewick

4.5/5  - based on 589 guest reviews.
4001 W 27th Avenue, 99337-2422, Kennewick, United States - See map
+1 509 586 1332 +1 509 586 0263

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> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 592 traveler reviews
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Choose this Kennewick hotel and you will feel right at home in our well-appointed, clean rooms. All rooms have cable television, including HBO®, a microwave, a refrigerator, free high-speed Internet access and much more. Providing everything from whirlpool rooms to 100% pet-friendly rooms to rollaway beds, you can easily find accommodations that suit your needs. With so much to explore in the area, you'll delight in the best free full, hot breakfast in town each morning. Today's business traveler can't waste time - and with short commutes to Hanford Nuclear Reservation, Three Rivers Convention Center, Columbia Basin College, Trio's Hospital and Umatilla Depot, you won't have to. Unwind on the greens at Canyon Lakes Golf Course. 9. 1 miles from the Tri-Cities Airport, you can travel with ease when staying at this Kennewick, WA hotel. From the stunning sights at Canyon Lakes, Columbia Park and the Columbia River, to unwinding at the area's many wineries, there are so many exciting things to do in the area. Just five miles from this Kennewick hotel. Sports enthusiasts will love seeing and playing games at the Toyota Center, Southridge Sports Complex and TRAC Sports Complex. Ready to delight in the fabulous local fare? There are nine delicious restaurants within two miles of this Kennewick hotel. When you head back to this 100% non-smoking Kennewick hotel, you'll love taking a dip in the sparkling 24-hour indoor heated pool, rejuvenating hot tub and serene sauna. You'll have access to a 24-hour exercise facility, a 24-hour business center, free parking and complimentary freshly baked cookies each night. For the best service and access to all you need and more, reserve a stay at BEST WESTERN PLUS Kennewick Inn!

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Room 1

Guest reviews


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based on 592 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
416
Verygood
 
142
Medium
 
23
Poor
 
9
Horrible
 
2
Business Business 116
Couples Couples 188
Family Family 206
Friends getaway Friends getaway 37
Solo travel Solo travel 25
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Kennewick Inn,Kennewick
  • 5
    « Clean and comfortable »

    Best Western Kennewick always treats us well. They hire excellent staff who are attentive and polite. The breakfast is fantastic and the lobby/dining remodel looks fabulous and the layout is inviting and relaxing!

    5
    « Car buying trip. »

    A trip to Idaho to pick up my daughters car. I was stressed because my flight was cancelled and I wasn't sure how far I would be able to drive once I made it through the paperwork and picked up my car. So, it was nice to have an understanding employee at your hotel helping with my reservation.

    5
    « Love this hotel! »

    I stay here every time I'm in the tri city area, always clean and staff is very friendly and the breakfast is amazing. There is a wide variety of food to start your day. The pool area is very nice and open 24 hrs. Will continue to stay here every time we return!

    4
    « Nice Accommodation »

    In route to Seattle when weather became foggy. Pulled in to Best Western Plus. Lovely room with a king size bed. Very comfy. Complimentary breakfast was excellent. Biscuits and gravy, waffles and fabulous cinnamon rolls. Definitely would stay there again if we are ever in Kennewick.

    4
    « Nice place after a long day on the road »

    Dropped in after a long day and was very surprised. I stayed at Best Western's for two nights and, while both were nice, this was very nice. Great front staff, newly remodeled rooms, a pool and hot tub, they allowed pets, and the breakfast was excellent. Lots of dining close to the hotel.

    4
    « Pleasant hotel with big rooms »

    Stayed here for a business trip recently. Nice welcome from staff and a nice big comfy room. The room facilities include a fridge (no minibar) and a microwave, handy for heating a snack. Could not fault the room for comfort or cleanliness. The big drawback was breakfast. An average selection which was all fine but making your customers use paper plates and plastic forks is a bit much. You have guides in the room about towels & sheets and the environment, but then use disposable plates and cutlery ? Hmmmmm. Very decent mini convenience store section at reception if you had forgotten something. Overall a decent stay and I will be coming back for a business trip, but would like an actual plate and cutlery to eat breakfast with ......

    5
    « Very good staff, food, and stay »

    The hospitality was great, food was great, clean, great place to stay. Would definitely stay there again. Pet friendly, great pool, and fitness center. Loved the breakfast every morning, great variety, and the Wednesday dinners were very well thought and good, and the cookies were a perfect special treat at night.

    5
    « The Best of All in our Travels »

    We travel a lot & found this hotel to be a jewel. Real glass glasses,lots of tv options, quiet functional, clean room,great staff,quality breakfast with great local baked goods. Couldn't ask for more. Wish all of our hotel stops were this good!

    5
    « Perfect!!! »

    They staff at this location went above and beyond to insure that my mother and aunts had an enjoyable stay. Pet friendly. Beautiful property with a wonderful, friendly, and caring staff!!!!.... Over all... WONDERFUL!

    4
    « No Surprises! »

    Quality, comfortable, excellent breakfast! They have been upgrading this property making it bright and modern looking while maintaining their commitment to service. The room was quiet with a comfortable bed making for a good nights rest. A extensive and nourishing breakfast made for a great start to our day! Just what we like no surprises!.

  • 5
    « Do pick the Kennewick Inn, BW Plus »

    Very, very happy with our stay. Great room, friendly staff and desk personnel. Breakfast was first rate and was complimentary. We were very glad that we stopped at this Best Western, you will also, if you have an occasion to be in the TriCities area.

    4
    « Trip home »

    We stayed at this hotel as a rest stop on our way home from the coast. After driving five hours to get to the hotel, having a quick and efficient check in was a blessing. The room was clean and the bed was very comfortable. With our room on the back and toward the pool the traffic noise was minimal. The door closings of our room and all others on the block were very loud! Go to sleep or wake up! (ClunK) Having said that, The hotel was very pet friendly. When our dog escaped the room the front desk staff was very helpful in locating her on security cams so we could end her adventure. Overall, our stay was great.... We had dinner at HopJacks.. very good and close.....

    5
    « A Good Remodel »

    Our last stay the lobby and breakfast area was being remodeled...they did an excellent job. The dining area is bright and roomy. The food was outstanding with the hot food hot. My wife had a waffle with fresh strawberries, excellent. Our room was on the 3rd floor and was clean and quite, the bed was very comfortable. The folks at the front counter was friendly and helpful. We will definitely stay there again.

    5
    « Fine experience »

    Each time I stay here, it is very acceptable. With it's location very near the highway it makes it so easy to get in and out of the parking lot. The hotel is always well kept and clean. The staff is always helpful to us.

    5
    « The BEST Best Western anywhere! »

    What a delightful experience! I have stayed in many Best Western properties in several countries and the Best Western Kennewick Inn is by far the most comfortable and pleasant one I've ever used. The spacious, clean, and comfortable guestroom suite was the ideal choice for my wife, my daughter, two small grandchildren, and myself to get some much needed rest from a long road trip. The swimming pool and hot-tub were wonderful, especially for the little ones. We happened to get really lucky by staying on a Wednesday night and were most pleasantly surprised by the bonus dinner served in the dining room, all at no extra charge. That meal would have easily cost us an additional $50.00 if we had dined elsewhere. In addition, the full hot breakfast was fantastic, offering more choices than anyone could ever want. GREAT BACON and EGGS.....something most properties fail at miserably. The hotel staff members were always available, smiling, and went the extra mile to make sure we were comfortable and happy. I would have to rate this a 10 out of 10 experience, and can compare it only to some of the 5 star hotels I have stayed in around the world. IT WAS THAT GOOD! Thank you to everyone involved...You will be highly recommended. My profession and career is in the Hospitality Industry.......You represent what every property owner should always be striving to provide to the tired and weary traveler. KUDOS!!!!

    5
    « You won't be disappointed »

    Every time I stay at this particular BW I am always treated very well. Their beds are one of the best I have slept in. Since they have remodeled their breakfast area it is now very welcoming and bright. The breakfast is way better than most and in the evening the cookies are the best when you come in late and tired. It is a nice little sweet gesture to be welcomed with.

    5
    « Great Stay In Kennewick »

    Super nice facilities, breakfast and service. Perfect location for visitors passing thru on US395. This Best Western gets my highest rating. Second time staying there and we will stay there every time during future trips to visit relatives in the area. Close to restaurants, gas stations and shopping without being in the middle of high traffic situations.

    5
    « Exceeded all my expectations »

    I would recommend this hotel to anyone. Recent lobby remodel with quality finishes. Rooms are well appointed and internet works great. Free breakfast is the best I have ever had. Staff was friendly and knowledgeable.

    5
    « Business travel was a pleasure »

    I have not previously stayed at this property, and it held to the Best Western standards of good facilities with nice people. It was conveniently located near many restaurants, shopping, gas and many other amenities. I also found it easy to get to business meetings.

    5
    « One of the nicest Best Western Motels »

    We have stayed in the Kennewick Best Western twice and each time have been very pleased with accommodations. The lobby area is exceptional, the staff professional, and the rooms large and comfortable. Only issue this time is that the Internet was sporadic--maybe because we were at the end of a long hallway.

  • 5
    « Great room with great staff »

    Staff is friendly, beds are clean and comfortable, lots of stores nearby and they had free tacos! What more do you want from a hotel? Also their checkout was super fast and super easy, made it simple to get out to my business meeting. Overall they pay attention to not just the big things, but the little touches as well. Great hotel.

    4
    « The best Best western plus »

    This is thee best, best western plus in the state of washington hands down. We have stayed at several plus's this year stayed here 2 times a year and there is always great staff great service just AWESOME

    3
    « Not close to restaurants »

    was told by the lady at reception there were no close restaurants nearby, after a $40.00 cab trip to the closest restaurant we found out when leaving there were restaurants just down the street, the hotel was average but will consider a different hotel next time

    5
    « perfect hotel stay »

    we will definitely stay at this facility again. The water was always hot and the room clean and spacious. the breakfast buffet was always full, fresh and hot. All the staff were friendly and helpful. We will recommend this to all our friends and family.

    5
    « Great Accommodations »

    Having stayed at several hotels in Kennewick, this one now tops my list for accommodations, location and value. The breakfast was way above the norm. The pool, hot tub, AND sauna are fabulous. The rooms are beautifully appointed and the staff is very friendly.

    5
    « Always a great place to stay »

    Very nice motel. They always have a great breakfast. The rooms are large and comfortable. The staff is helpful. We always stay at this Best Western when we travel through Kennewick. Beautiful motel. Nice pool.

    5
    « Great Facilities, Spa, and Pool »

    Very new and upscale resort type hotel. Excellent facilities: Pool, sauna, spa, and fitness room. Very clean, beds wonderful, and parking excellent. Located near Malls and food. Great place to rest up and work out kinks. Great atmosphere for families. Staff at front desk great.

    5
    « Tri-Cities Gem »

    We were returning from an RV trip and needed a hotel for the last night of our journey. We used points, and were given a very nice room - a suite. Bed was very comfortable. The staff here are very welcoming! We will use this hotel in the future when in the area. Breakfast was better than almost any other hotel - very good!

    5
    « Hydroplane Races »

    Nice large rooms, clean and the breakfast was very accommodating. The pool area was clean although the hot tub seemed set way too high. Easy access to freeway, gas, restaurants and shopping. The staff was nice and there was plenty of parking.

    5
    « very nice hotel »

    this was the cleanest, nicest, and friendliest B/W I've stayed at anywhere. The breakfast was also more than I expected. I would highly recommend this hotel if you are in the area. My stay started with a extremely helpful and friendly front desk staff. I rode my motorcycle and she put me in a room which I could keep an eye on my bike. very well maintained hotel with a nice decor. room was great, quite, and very comfortable.

  • 5
    « Favorite Place »

    I always stay here when traveling through the area. Staff is always so helpful and I've never had a problem. Rooms are great & clean. When I traveled with my kids when they were younger they loved the pool. I wish every place I stayed was as friendly & nice as here!

    4
    « Nice Stay »

    Enjoyed the stay. Good location, easy to get to and near shopping. We needed to pick up some things and Walmart and Fred Meyer were nearby. Very nice room. Quiet and enjoyed a good nights sleep. Good value.

    4
    « Great Best Western, not close to much »

    A nicely run Best Western, with a bright and airy foyer and breakfast area. The color scheme is "high desert" with lots of sage and dusty brown. There are nice local prints hanging in the hallways and common areas. Nice fittings in my room, with refrigerator, microwave, and coffee maker. Solid granite tops in bathroom and outside sink area. Lots of outlets, although for some reason the ones next to the bed didn't work overnight. The internet speed was good, only occasionally choppy when watching a movie. Genuinely friendly staff, and a nice selection of fresh food for breakfast sent me on the way quite happy.

    5
    « good stay »

    We stayed here on our way to our honeymoon. It was comfortable and clean. Breakfast was good with a lot of variety. The pool was great although the hot tub was a little toasty for my liking. The value was good for what we got and it was in a convenient location.

    5
    « Hydro race hotel »

    This is a great place to stay when we are in the Tri-Cities for the Hydroplane races. This is our second year staying at the hotel and we find it very satisfying. It is clean and there is a nice pool and hot tub to relax in after a long day watching the races. The staff is great and really helpful giving is maps and directions to places we want to visit. We will definitely be back next year.

    5
    « Fabuluos Place to Stay »

    We have stayed in a few BW's, but this one tops them by far. From the time we checked in, to the time we checked out the entire experience was SUPER! The marks on my survey clearly express our experience. The breakfast was far more than expected! We have never experienced such a great selection and variety of choices, that were fresh, hot and very tasty! I can't stop raving about the food selections and overall breakfast presentation. Kennewick BW is by far our best BW! We cannot rave enough about this hotel and staff!

    5
    « Strongly recommend - BEST Best Western I have ever stayed at »

    I can't say enough about this hotel, if you are stopping in Kennewick, stay here. Fantastic value, extremely well kept, modern lovely hotel. Quiet. The breakfast is over the top, with very efficient polite cook staff when things get busy. I have stayed here before on road trips, as it is a good location for travelling south or east through WA. I got at least 4 times better value at the price of $100 for a night than I did at another BW Plus that charged $180 a night in a touristy area. The owner and staff are committed, and happy to be there.

    5
    « Absolutely top notch »

    We stayed at the Best Western last evening, and just read the latest review prior to ours. What??? The reviewer must be thinking of some other facility. Not only is the building is easy to find, but checking googlemaps will confirm that it is impossible to drive around the building. At any rate, this BW is a very good part of town. We walked (with a child) to a local restaurant and felt quite safe. Really, it's on the edge of town, near shops and other establishments. The staff was extremely helpful at registration, and offered some good suggestions on dinner for the evening. The building is very attractive. The room was roomy, clean and comfortable. The pool was a bit cool, but the hot tub was nice, and the sauna worked well. WiFi was solid. We are on a two week trip, and the breakfast was the best of any, other than the Bed and Breakfast we hit. No question - it is the best place we stayed at, and other than the view, it's even better than the oceanfront resort we tried. It easily gets a five from us.

    2
    « Rooms were decent .... that's about the only good I can report »

    I stayed at this property in July with a group and it was the only sub-par lodging of our ten-day excursion. The property location is poorly marked, and nearly everyone in our group circled the buildings when we arrived, not believing this was a motel. The place is old, with an architecture reminiscent of Soviet era public housing. It's in a shabby part of town, the sort of area that one usually wouldn't leave a car overnight. When I found the lobby, I was the only guest there, and had one of the few cars in the whole lot. However, this fact did not deter the two desk clerks from continuing their conversation about their weekend plans with friends. After a minute or so, I announced that I had a reservation and needed to check-in. The clerk checking me in paid no attention to my requests and questions, then pulled out a map of the property to indicate that I had a room nearly as far away from the lobby as possible. I explained that because of my age and physical condition, that room was not convenient. Her answer to me, "I don't assign rooms." The adventure then began. I drove back to the door she indicated, and there were no luggage carts to be found, although I was one of very few guests in the building. The corridors of this motel are about as dimly lit as a scary amusement park ride. I recommend carrying a flashlight. After about a ten minute search for my room, I discovered it was nearly next to another door which would have been much more convenient for me to use. I expected the room to be terrible, but it actually was fine. Clean, quiet, and things worked as they should. Others in our group reported similar bad experiences and very long waits at check-in.

    5
    « Maybe the best value in town »

    This is a newer property close to major highways. It is extremely well designed and laid out with a spacious lobby and convenient stairs and elevator. The staff was well trained and the front desk properly manned for the influx of travelers at check in time. The rooms are well laid out and larger than normal with a microwave and undercounted refrigerator. The room was very clean and tidy. Due to the military discount offered, the room cost was very reasonable for the travel season. The pet fee was also reasonable. The only downside for us was the height of the toilet. For us using the bathroom was more difficult due to the low height of the standard fixture and the lack of a grab bar.

  • 5
    « July 18, 2016 »

    Excellent hotel - recently renovated and it looks great! New carpet in rooms, renovated bathroom, nice coffee bar, great TV's. There is also a full breakfast, easy check in. I would highly recommend this hotel to friends and family. I'm glad I chose this hotel

    5
    « Visiting Family »

    From the friendly staff, to the clean and quiet room, this is a great home base for a busy weekend! Centrally located with shopping and restaurants near by. Very easy to find and right off the highway. Amenities include a pool and breakfast in the morning. Will definitely stay there again!

    4
    « Well appointed, clean & quiet »

    Above average room. Bath a little dated. Very comfortable. Breakfast buffet a nice surprise. Well maintained. Everything very fresh. Good variety. Had all the basics and then some. Overall very clean and well maintained.

    5
    « very nice, worth the few extra dollars than others »

    we have stayed here at least 3-4 times and although other places in town are slightly less expensive, this place is definitely worth it. breakfast isn't a big deal to me, but having a free b/f included is, and theirs was the best i have seen compared to many medium-priced hotels. they have extra cookies in eve, exercise room, very nice pool and spa, good vending machines, rooms are comfy, the neighborhood is good (i run 2 miles each time i stay), it is close to everything, and the ambience/staff inside the hotel is great, too (it has been this way each time). for a mid-priced hotel (neither motel 6 nor the ritz), it is one of my favorites.

    4
    « Wonderful breakfast staff »

    Average to above average Best Western stay. Rooms were clean and comfortable. Pretty unremarkable stay except for the breakfast. If you want soy milk you have to ask for it (signs on milk fridge state this), so I poked my head into the kitchen area to ask for some and there was an actual kitchen back there. Not just a microwave to reheat things. Staff was actually cooking sausage and bacon on a griddle! So, yeah. The breakfast is what impressed me.

    5
    « Excellant Staff with great facility »

    One of the top 10 BW's we have stayed at. Staff was very friendly, facilities were clean and well maintained. Comfortable beds. Breakfast was well presented and very good. Pool and Hot tub were very good, Overall appearance inside and outside was very good. Will definitely stay there again when in area.

    5
    « Great Facility, Excellent Breakfast Choices »

    This was our first stay at a Best Western Plus and we were quite impressed. The lobby was striking and the facility was in an excellent location. Great-looking comfortable room, and one of the better complimentary breakfasts we've had. We stayed at 12 different hotels on a 17-day, 5,000 mile round-trip trek to the west coast, and we rated this facility #1 of the bunch. If we go through this area again, we will definitely stay there.

    5
    « Will stay here again »

    From the very helpful staff to the comfortable and CLEAN rooms with a wonderful breakfast. Will stay here again when next in town Had a slight problem with TV cable which was fixed very quickly (within a couple of minutes of phoning the desk) by the very helpful staff (Cable box ended up unplugged at the back of the TV) All staff that we came across during our stay very helpful at every turn

    5
    « BEST WESTERN KENNEWICK, WA. INN »

    Excellent hotel for family and friends. The grounds were in good shape with a lot of parking plus several handicap spaces. The interior was pleasant, modern and clean. The front desk was very nice to work with and getting in and out was very easy. The rooms were really nice ( I had ordered two suites} and my in-laws were pleasantly surprised how nice their room was. The bathrooms were nice and clean. Breakfast was wonderful with several choices. The young lady, Karina, did an excellent job keeping up the customers. The food was fresh and warm.

    5
    « Very Positive Experience »

    The experience was overall very positive. The breakfast selection and presentation was much better than average, with the only disappointment being a poor selection of fresh fruit. The rooms are clean and well furnished. The one substantive disappointment is insufficient bandwitdh and speed of the in-room wifi.

  • 5
    « Great place »

    Went on a "road trip" weekend with a friend to visit my son and his family. This was in a great location, easy off the highway and close to many amenities. The rooms were clean and quiet . The breakfast choices were great- biscuits and gravy, scrambled eggs and home made cinnamon rolls and a lot more. This was a dog friendly hotel and although I was not traveling with my dog this time , I will remember this in the future. We only heard a dog bark once and not during the night at all- I will definitely make this my go to hotel when in the area.

    5
    « Coeur d'Alene, Idaho road trip »

    This hotel is great. It's right off the freeway 395, but it is built so well, our room was very quiet, we never heard anyone. We had a room on the ground floor since we were traveling with our puppy. it was just a great location for our pup, close to the front entrance for easy walks. This is our new hotel when we go to the Tri-Cities area. Very pet friendly staff. Made our stay more enjoyable.

    5
    « It was a lovely stay »

    Best Western Plus is tops! The staff was wonderful on all shifts! Breakfast was added value and very good. I will stay here again! Beats the heck out of the Red Lion at the Park, which had a Dirty room and furnishings.

    4
    « Quiet night's sleep and good breakfast »

    We stayed one night at this Best Western while attending a function in Kennewick. I chose it because of the good reviews and it's central location. We had a room on the 3rd floor and had a wonderful night's sleep. The breakfast, while having the usual hotel breakfast items, seemed a step above the normal. The biscuits were soft and fluffy, the bacon was crisp and there was a variety of fresh fruits. The young woman in charge of breakfast was constantly refilling and checking on the hot and cold items. Kudos to her for a job well done.

    5
    « Dinner&breakfast »

    Excellent dinner and breakfast buffet at this location.Hot French dip sandwiches + salad, assorted cheeses for dinner with great breakfast buffet .Extremely clean and comfortable. Would recommend to all!

    5
    « Family funeral »

    The hotel was really nice. We were in town for a funeral, so didn't do the pool, etc. but we did enjoy the staff and the breakfast was excellent. Wi-fi was strong and the room very comfortable. Can't ask for a better one-nighter!

    5
    « One of the Best Best Westerns »

    We have stayed at many Best Westerns over the years, and this one is among the very best. Clean room, everything working fine, comfortable bed, excellent breakfast, fast internet, helpful staff. We can tell that the management of this hotel understands their customers well. It shows in all the little things. The taco dinner in the evening was great...a bonus for our one night stay. We definitely recommend it.

    4
    « Great Hotel Good Location »

    In the middle of nowhere. Close to highway for passing by. No attractions but Great hotel. Great room. Great service. Very clean. Free parking. The most excellent breakfast I've seen! They do reward loyalty rewards too. By some shopping plazas. Minutes of any part of Tri-City area.

    4
    « Very Adequate »

    I booked do to location of business and was pleased to find my room with a king bed clean and fairly spacious. My room climate control actually worked, there were USB charging ports and a nice desk to work at. Overall the entire facility I experienced was clean and maintained. There are restaurants within walking distance, a Starbucks is across the street and if you need more there is a Walmart behind.

    5
    « Excellent Stay at Best Western Plus Kennewick »

    Our stay at this brand new property was excellent. Very convenient access and the staff was exceptionally courteous and helpful with directions to local attractions. The room was spacious and included both microwave and refrigerator. Equipment in the fitness center was very will maintained including an incumbent bike, stair stepper, and treadmill. There also was plenty of water available.

  • 5
    « Excellent experience »

    We stayed here two nights over the holiday weekend. We stay at Best Westerns regularly and have never had a bad experience, but this particular hotel was exceptional. Our room preference was accommodated (facing away from the highway to limit noise), the staff was universally pleasant and welcoming, the room was meticulously clean, great bed, and the breakfast..wow. Nicest spread I've seen at a BW. I overheard the manager talking to another guest about the food - they've had some recent kitchen upgrades, and the pastries are all made in-house. Everything that was supposed to be hot was hot, nothing was on short supply even though we ate 30 minutes before the end of the breakfast, and the eating area is lovely to sit in. The cookies they had waiting at the check-in desk were a nice treat as well. I can't recommend this hotel enough, we will most definitely be staying here our next time in the Tri-Cities.

    5
    « Great trip!! »

    Over all great experience, wonderful staff very helpful, hotel looked great inside and out! Wonderful stay! Breakfast was good, dinning room very clean and looked very nice. Grounds were very clean as well. Over all experience here was great!

    4
    « Clean and pleasant »

    Nice low cost option for a quick getaway. Impressed with the cleanliness and fresh smell of the hotel. Nice array of items for breakfast. Staff was very friendly and accommodating. Would stay here again if in the area.

    5
    « As Good as the First Time »

    This was my second trip to the Tri-Cities and to this property. This is a lovely hotel with very nice, comfortable rooms. If you can, be sure to spend a night in one of the Whirlpool suites! The only two objectionable things about the suite I had was the traffic noise and the fact that you can't connect a DVD player to the TV because of how the TV is mounted to the wall. Other than that, the room is awesome! I was worried there wouldn't be enough hot water to fill the tub; there was, and then some! I don't know that I'll get back to Kennewick but, if I do, this is where I will stay.

    4
    « Very nice motel »

    The first thing I noticed was the friendly staff at the front desk. I explained we'd been traveling for a number of days, and they said they had laundy services available, thought that was very nice. Our room was very clean, comfortable bed with a nice bath. They were so helpfull in giving us suggestions for a close restaurant. The breakfast the next morning was very good. An excellent place to stay.

    5
    « Enjoyed Staying Here Very Much! »

    We were very pleased with our room. It was sparkling clean, spacious, nice bathroom, and the morning breakfast was delicious. The staff was eager to help and were very friendly. We would absolutely stay here again if we are out that way!

    5
    « A Plus that will rival a Premier »

    Unrivaled service, fast internet and clean quiet room with a comfortable bed and a quality breakfast that is not found at a hotel in this class. Highly recommend, no disappointments!! I literally drive past 2 other BW hotels and Hampton Inn among many others to stay at this location. This property does not disappoint.

    4
    « a great place to stay. recently refurbished. »

    a very nice place to stay. There were 3 adults in our room, with 2 queen beds provided. slept like a lamb. beds very comfortable. slept in until 1100 am, then hustled to be out by 1200 o clock check out time. front desk staff great. breakfast area well taken care of, with a nice breakfast layout. Hot tub great, with a nice pool, open and available 24 hours a day. outstanding.visit overall. would recommend to any traveler.near several restaurants and gas stations within a couple of blocks. we always carry a large fan on our trips, so NO problems with outside noises disturbing us. Would definitely stay here again, if traveling thru this area.

    5
    « Amazing Experience »

    From check in to check out it was a great experience. Clean, smells, clean and is clean. They had a dinner Hamburgers for the guests. It smelled sooooo good and we had already made dinner plans. This place is thinking ahead for it's guests!

    5
    « Great Hotel »

    This hotel is very good and clean. The breakfast is great as well as the staff. The rooms are in very good shape and the beds are very comfortable. Easy to check in and out of and convenient location.

  • 5
    « Very Clean Great Value »

    Wonderful experience during our stay. Great pool & breakfast. Quality staff! The rooms were clean and comfortable. The location very convenient to attend functions at the River Park. We would stay again!

    5
    « Awesome stay »

    We have stayed here several times and are never disappointed. They recently remodeled the breakfast area and it made the breakfast even better than before! Tons of items to choose from. Comfortable beds and rooms. Friendly staff. The pool is a little cold and the hot tub is hot! Good workout area.

    5
    « Wife »

    Very comfortable beds , big rooms and great breakfast for free!! Very friendly staff. I left my robe there and called them the next night and they gladly offered to ship it to my home. Will look for best westerns to stray at from now on! Oh and they love your pets!

    5
    « Excellent Hotel for the price! »

    I travel for work and stay here almost monthly. The staff and customer service is wonderful. They have been doing a major remodel lately and the rooms/front lobby are great for a 3 star hotel. Location is good: Gas stations nearby, I can get on the freeways easily, and a drive thru Starbucks is just across the street. There are also many restaurants in walking distance! I highly recommend this location- sauna and small gym are a plus as well.

    5
    « Very nice! »

    I rate this hotel a 5 because the location was primo, the bed and pillows comfy and the breakfast was above average. The shower was not bad, but not great. There are multiple restaurants nearby too. I'll definitely stay there again.

    5
    « Very pleasant weekend stay »

    This was a one night stay for my family as we attended a local event. The value and quality of this stay was great. Our daughter loved the pool and hot tub (both open 24 hours). there were many teens at the hotel for a tennis tournament but our sleep was quiet and comfortable. Breakfast was exceptional and when figured into the overall price of the night it was a great deal. I would highly recommend.

    5
    « Great Place to Stay »

    This Best Western Plus was by far one of the nicest we have found. If you are passing through on eastern Washington and need a place to stay, this is the one. The breakfast was outstanding with many choices I haven't seen at any other motel or hotel for its size.

    5
    « Lovely, new hotel close to all amenities in Kennewick, WA. »

    We stayed one night in this hotel. We were tired and hungry. The girls at the front desk were very helpful. We asked about restaurants, and they recommended several. We chose the Fuego Mexican Restaurant and were very happy we did. The room was very comfortable and clean. The internet worked great and most importantly, the bed was comfortable! The breakfast was really good. All the food was hot and I loved the automatic pancake maker! What a great place to stay!

    5
    « A very nice stay with great staff »

    We happened upon this hotel and were so glad we did. Very good staff. Easy check in. Great wifi, breakfast, and indoor pool made it. We really appreciated the pool and hot tub. There is construction going on at this time inside the building but it is limited to the main lobby and is an extremely minor inconvenience.

    5
    « Nice place in the tri-city area »

    This was a very comfortable hotel in Kennewick which is one of the tri-cities. It was under renovation when I was there but that did not seem to interfere with excellent service. Staff was friendly and there were cookies at check in which is a nice touch. The room was comfortable and clean and well appointed. The only problem, minor, was that the internet kept cutting out. Could have been the room location. Breakfast was a touch above the normal Best Western breakfast. Location is OK but a bit of a drive to get away from fast food locations. Would return if I were in the area.

  • 5
    « Very pet friendly hotel! »

    Love staying at this hotel! They are one of the most pet friendly hotels that we have ever stayed at and it is in a fantastic location! Rooms are very clean and comfortable, staff is extremely helpful, breakfast is very good with even gluten free options! We will stay here every trip to Tri-cities!

    5
    « Great place to stay »

    Great Staff - Everyone is very friendly and the are almost done with a front end remodel - Good meal every Wednesday Night - Breakfasts in the mornings is very very good - Lots of great places to eat close to the Motel.

    4
    « Good rest stop »

    We routinely stay at this hotel went traveling thru the area. The staff is friendly and the rooms are very clean and tastefully decorated. If you have a big group ask for the upper level suite. It great if you have active children since the room is huge. I would rate it Excellent but it is not what I would consider it upper luxury.

    5
    « Very nice accommodations »

    Snack at check in--great! Extraordinary breakfast for a motel. Room was comfortable and clean. It is near a small mall with a pharmacy, and fast food. options are handy. As it is a large property and I went the wrong direction out of our room, I experienced viewing the entire motel trying to find my way out. There are many options to enjoy including a pool and fitness center which we didn't use.

    5
    « Great Property »

    I have stayed at a lot of Best Western properties. This one was one of the top few. Friendly staff, nice room, great breakfast, pool/sauna. If in this area I would suggest staying there. It is just off the highway.

    4
    « Great experince »

    Even though the hotel is going through some upgrades, it didn't inconvenience me as a customer during my stay. The Breakfast buffet, was the best that I have ever experienced at a mid-priced hotel chain.

    5
    « EXCELLENT SERVICE »

    Your staff go above and beyond and are friendly! I will be back in 3 weeks! It was easy to check in. Easy to check out. Staff was friendly and professional. Hard to find now days. I appreciate it a lot and always will stay with Best Western

    5
    « great place to stay »

    Excellent breakfast. The hotel was very comfortable, in spite of undergoing a remodel in lobby. Clean and very comfortable. Good coffee in the room and a great bed. Great staff too! Easy access to freeway and many choices of places to eat nearby. There is a starbucks but no need as the coffee here is great. I would definitely stay here again and recommend it to others.

    4
    « Great place and great help but they are remodeling big time! »

    Their remodeling doesn't effect your room at all except their hall carpets, which really aren't that old, need cleaning. However, with laying tile on the first floor by reception area and entrance, it is probably hard to keep them clean. They have set up a temporary breakfast room in a conference Room and it seems to be working out fine. The night clerk was fantastic as I was having a health problem and was down to the desk twice and she really did help me out with her knowledge and milk etc. breakfasts are as good as ever, but one wonders why people of all ages come for breakfast in their P.J.'s and nightwear with nothing on their fee etc.

    5
    « As good as BW gets »

    Free upgrade to deluxe suite and very good breakfast. The range at breakfast way above the usual BW. The lobby was being renovated but had minimal impact and staff were very good. Checked the fitness centre but did not use it on this occasion - looked above average. The only issue which is not BW's fault is the lack of easy walking distance family style restaraunts and when it was raining and cold not easy to get a good dinner but we survived.

  • 4
    « Terrific Breakfast »

    Staff was very friendly on check in. The lobby and breakfast area are currently under construction so breakfast was set up in a conference room. I must say that it was one of the best breakfasts we had in any hotel chain! All in all a great place to stay.

    5
    « Business Trip »

    Great value for the money. Friendly staff good breakfast. BW is easy to find and and plenty of places to eat close by. Stay here when ever I'm working in the Tri City area. Recommend the motel to anyone needing at stay in the area.

    5
    « 5 Star Hotel property, superior quality breakfast buffet, lobby under construction »

    I was initially put off by the Lobby being under construction. We were booked into a pet-friendly room on the ground floor, at the end of the hall. The indoor pool looked amazing, but we did not use it. Staff was friendly and we each received a welcome snack, even our puppy received a goody bag with treats. The room was huge with a King size bed, large bathroom, very comfortable bed. What made this Best Western stand out from the others we stayed at during our trip was the breakfast room. The coffee service is set up in a spacious and separate area in the hallway, just outside the breakfast room. The breakfast room itself looks like they are expecting to host an event buffet: long tables along the exterior walls and one huge center table down the middle, covered with white table linens. Loaded with plates of fresh fruit and huge chrome polished chafing dishes with retracting domes with at least 4 hot choices. I wish that I had taken a picture of this! Never seen a set up like this anywhere else!

    5
    « wonderful! »

    clean, quiet, comfortable bed and amazing breakfast, I was very pleased with the overall stay at this location especially the comfort of the bed and amazing breakfast selection. I would highly recommend this location to anyone

    2
    « No Notice Remodel »

    This hotel is going through a remodel, lobby is complete mess. I understand that things need to be updated, but feel the property should have let guest know this when making a reservation as well as provided a discount on the room rate because of this.

    3
    « beware of construction »

    This Best Western was suprisingly high for the quality of the hotel and location. There was construction going on in the lobby as we were checking in. One of the crew was having trouble starting his truck, and when he did we were caught in a toxic cloud for the 10 minutes that he let his truck run in front of the hotel! It was nasty, I told the hotel staff (should they be parking in the area where people are checking in?!) and they seemed completely unconcerned. But after we got into our room, the hotel was nice and there were yummy cookies & milk in the lobby! Not impressed with Kennewick at all- we wanted food delivered to our room and the only place that would deliver was Pappa John's pizza. Yuck.

    5
    « Always stay here!!!! »

    Awesome stay- Awesome employees!!!!!!!! Everything was above and beyond what you expect from a hotel! They were remodeling but other than the raw sheet rock you would not know it-We were in NO way inconvenienced by it!

    5
    « A brief stay in Kennewick »

    When visiting my sister in Kennewick, I have always chosen the Best Western Plus in Kennewick. Not only is it close to where she lives, but the staff and accommodations are always above par. I always look forward to staying there when I visit Kennewick.

    5
    « Great place to stay, even while under rennovation! »

    Breakfast set up was AMAZING and the meal the best I've ever had in a hotel. Several choices of meat, fruit, even oatmeal! and the standard waffle machines. The coffee bar was wonderful also with Caramel and chocolate sauce! Staff was very friendly and, even with the lobby under renovation, the stay was very pleasant and quiet.

    4
    « Best Western Kennewick »

    The hotel was under some construction but this did not interfere with the guests. Staff was very friendly and helpful and always had a smile. Parking was convenient to our room and one of the staff actually helped us with getting our luggage inside. The rooms were quiet and the mattress was good.

  • 4
    « Great location and breakfast »

    The breakfast was fantastic! The best hotel breakfast I have had in the states. The room was nice and clean. The pool was great. But the bed was hard and creaky. But I have stayed there before and would again.

    5
    « Wonderful place to stay »

    Even though the main lobby was under construction it in no way hinder accessibility. Employees were professional and greeted you upon arrival. Breakfast rated an A+ and location was just off freeway with easy on and off exits. Excellent place to stay in Tri-cities area.

    4
    « Reception staff very welcoming »

    From the time you arrive, go through reception, enter the room and enjoy the excellent breakfast, it was a pleasure to stay at this hotel. The lady who runs the breakfast room is very attentive and always checking that everything is in order

    5
    « Best place to stay in Tri-Cities »

    Made reservation by phone and got lower price and room requested. Easy check in and nice room plus free gifts for being in Loyalty Club.Warm room(19 degrees outside) and when we asked for directions to Texas Roadhouse, given a 10% coupon, map and excellent directions by friendly staff. Morning breakfast was the most complete we have ever seen with everything you could want!! Check out was fast, (bill under door) and definitely will come back again. Stayed 11/29/2015.

    5
    « Excellent hotel »

    Staff is efficient. Hotel is clean and well taken care of. Breakfast was amazing. Exercise equipment was all in working order. Hotel is easy to access off/on I82. Thanks! The only difficult thing was the firmness of the beds--more firm than I like--but livable for a few nights.

    4
    « very nice »

    great staff and breakfast. lobby was beautiful before but under construction now but they are dealing with it well. have stayed here before and would stay here again.well worth the cost and easy to find.

    4
    « hotel »

    convenient location just off interstate., but expensive for what we got. under construction which was not expected. the lobby was a mess. the price could have been less for this reason. the rooms were clean, the beds comfortable. the wheather was hard rain so we needed to get a room ASAP.

    5
    « Great place to stay. »

    A great hotel. The staff is committed to making your stay comfortable and enjoyable. Rooms are very nice and clean, the hotel and grounds are clean and secure The pool and fitness area were great. We come here every year for HS sporting events and wee will stay here again. Great job Best Western!!!!

    4
    « Good value & convenient location »

    Easy access, good amenities, clean and quiet, in spite of lobby renovation. Breakfast was diverse and very good, even offered gluten free options and soy/almond milk. The young lady in the breakfast area was very friendly and efficient.

    5
    « Clean, Comfortale, Affodable »

    We only stayed one night, but we were happy they could accommodate us on such short notice. We usually have a great experience staying at Best Western hotels. They are clean, comfortable, affordable and conveniently close to freeways. The complimentary breakfasts are a plus! Very Satisfied.

  • 5
    « Best of the Best Western »

    This hotel is one of the best Best Westerns we have stayed at. Rooms comfortable, quiet and clean. Our wishes for the type of room we requested were honored. Full breakfast nice addition. Good location with stores and restaurants located within walking distance.

    5
    « Nice Place to Stay »

    We've stayed at this Best Western two different times and have not been disappointed. It's in a good location, with comfortable rooms and a nice selection for breakfast. I definitely recommend this Best Western Plus!

    5
    « Another Great Best Western Experience »

    This hotel was what we have grown to expect in Best Westerns. Room was very clean and bed was extremely comfortable which is very important to us. Staff at check-in and breakfast workers were very courteous. There was some construction going on in the lobby but never interfered with anything. Our typical BW experience!

    5
    « October 2015 trip »

    This was our third stay here. Breakfast assortment and quality was excellent, and the fresh cookies were great. Only problems we had was the water pressure is consistently low in the shower. They were doing some construction in the lobby but that didn't bother me. Everything else was great.

    5
    « Room was great and breakfast best ever! »

    We used points for this stay and were surprised with a great room with a sofa, wet bar, and lots of extra space. Very comfortable! The breakfast bar was the best ever with just about every breakfast item offered....Waffles, pancakes, french toast, eggs, hashbrowns, sausage, bacon, biscuits and gravy, cold and hot cereal, variety of breads/yogurts/fruit, etc. AND even a dark roast coffee option that was very good. It was all a pleasant surprise.

    2
    « Poor Service/Defective Whirlpool tub »

    Was overcharged for the room with a defective whirlpool. the staff did nothing to help when I reported it twice.....construction going on, ladders up to your window so make sure to keep your blinds closed or the men have a first row peep show!!!

    4
    « Best Western PLUS Kennewick Inn »

    We have stayed at this hotel for years and it keeps getting better and better. They are redoing the breakfast area right now so a little noisy not bad though. The staff is very friendly & helpful. We stayed in a king suite with a whirlpool for the first time. Very nice room, wonderful towels, comfortable king bed. All over very pleased with room and hotel and staff. We will definitely return here time and time again.

    5
    « review »

    Great place to stay. Always dependable. Clean, tidy, staff are friendly. Great beds, great pillows. Easy access from the highway. Good breakfast, lots of choices, and it was hot and fresh. Best Western is always my first choice of places to stay.

    5
    « Comfortable, great place! »

    The hotel is clean, and the staff were welcoming and friendly. The breakfast is excellent - a large variety of choices of hot food, cold foods, pastries, fruit and yogourt. There is a fitness centre and pool. The lobby is under renovation but that does not interfere with the enjoyment of the hotel. Many close amenities for shopping. Highly recommend the Best Western Kennewick!

    5
    « Excellent, relaxing, comfortable Hotel »

    This is the second time we have stayed at this hotel. It is under remodel in the lobby ( don't know why, it was beautiful before) However there is no problem getting around. The breakfast area was moved to a conference room because of the remodel, but it was well organized and the food was great and the severs made sure there was no shortage. Our room was very comfortable and clean. The bed was great too. This hotel is close to some shopping and great restaurants close by. This is a very nice hotel and will stay there again in the near future.

  • 3
    « Decent hotel »

    This Hotel is a decent clean, comfortable and secure stop for a day on the road. Rooms were clean and staff was friendly. We have seen more attractive Best Westerns. Our bar was set high and we may have been too critical for this property which was our first stay.

    5
    « Best Western stay ever ! »

    This hotel was a great place to stay. The staff were very pleasant, the breakfast was the best, food was hot, appealing and very tasty. Very quiet and close to several restrauants if needing a meal other than breakfast. Will definitely stay here again, it felt like home.

    5
    « Great stay as always. »

    This is our third stay in 4 years and as always we had a great experience. We have 2 littles & my husband has asthma/allergies and we have never experienced any issue here. They are remodeling but somehow manage to serve one of the best breakfasts of any place our family has stayed. On this trip I would say the pool was a bit cooler than we recall and if you have young kids that is a big deal when choosing a place to stay. We swam for over an hour & then it was time to warm up in the hot tub. They do offer a few free weights as well as the standard fair of workout equipment. The staff was helpful when we needed and the cookies at night are a great touch. (The hotel is across from Starbucks but we never went as the house coffee is outstanding)

    5
    « Nice clean place »

    This was a very clean, very quiet room in a good location. The AC was quiet. I was impressed with the cleanliness. Nice bathroom supplies. The breakfast was awesome - better than most. Adequate parking. I would recommend this hotel.

    5
    « Great place to stay! »

    We checked in late evening and the staff was very kind. Our room was impeccable and comfortable. The breakfast was very, very good. Excellent place to stay. Will stay again. Oh, I'm not related to the owner..... this is just a great place to stay.

 

Getting to the hotel ...

All directions
·From: Interstate 82 North. Take exit 113 (Highway 395) one mile to West 27th Avenue to BEST WESTERN PLUS Kennewick Inn. ·From: Highway 395 South. Take the Kennewick Exit, go East on 27th, one block to BEST WESTERN PLUS Kennewick Inn. ·From: Highway 395 East. Go to Highway 182 West Exit 12A to 395S (three to four miles) to BEST WESTERN PLUS Kennewick Inn. ·From: 82 West. Take Exit 113, go one mile to BEST WESTERN PLUS Kennewick Inn.
 

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