BEST WESTERN Santakos Hotel,  Kaunas

4.0/5  - based on 275 guest reviews.
J. Gruodzio ST. 21, 44293, Kaunas, Lithuania - See map
+370 37 302702 +370 37 302700

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Massage services
    Massage services
  • Nightclub
    Nightclub
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
See more
TripAdvisor Traveler Rating
based on 276 traveler reviews
See more comments >>
Photo gallery :
Stay at this stylish, charming hotel ideally located near the unique museums, churches and historical heritage of Kaunas, Lithuania! The BEST WESTERN Santakos Hotel is delightfully situated on a calm and quiet street in the heart of Kaunas, the city considered the most Lithuanian town in Lithuania. Hotel guests experience this rich Lithuanian culture through the area's many popular music festivals including Kaunas Jazz Festival, Pazaislis Classic Music Festival and the International Festival Operetta in Kaunas Castle. More popular local events for visitors include the International Modern Dance Festival and the Euroleague Basketball Tournaments. Santakos Hotel offers all the right amenities for business and leisure complete with a modest ascetic red-brick exterior and cozy, decorative interior. Each well appointed guest room features cable satellite television, coffee/tea maker and AM/FM alarm clock with balcony, fireplace and patio rooms available upon request. Hotel guests enjoy a complimentary full breakfast and taking advantage of the hotel's Finnish sauna and indoor swimming pool. Additional highlights include a gift shop, meeting and conference facilities. The staff of the BEST WESTERN Santakos Hotel is always ready to provide exceptional service to hotel guests. For a home away from home while traveling, make an online reservation today at the BEST WESTERN Santakos Hotel in Kaunas, Lithuania! Enjoy your stay.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 276 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
112
Verygood
 
119
Medium
 
30
Poor
 
8
Horrible
 
7
Business Business 48
Couples Couples 101
Family Family 41
Friends getaway Friends getaway 59
Solo travel Solo travel 10
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Santakos Hotel,Kaunas
  • 4
    « Nice hotel and conventiently located »

    Fairly standard hotel with features you can expect in such a place. We had a corner room with a view on the street. They offer a nice seating area to watch the street below. The location close to the city centre is an advantage as you can explore Kaunas on foot.

    5
    « Nice hotel near old town »

    Stayed just one night at this historic BW hotel just steps from the old town. Parking is free, but a bit narrow. Wi-fi also free and fast. Room 415 was clean, nicely appointed, bed quality excellent, breakfast in the basement also very nice. It was cold in the room, so staff brought heater to keep us warm. Also, price excellent for the quality you get. Recommended.

    4
    « Nicely done up in good location »

    Stayed one night during tour.. Rooms pleasantly modernised with an art nouveau touch. Location great close to where the old and new pedestrian streets meet. Handy for sightseeing, shopping and eting. Cosy basement breakfast room is hard to find, but has pleasant conservatory area.

    4
    « Ideal location »

    The hotel was in a good position to explore Kaunas, just a couple of minutes from the pedestrian shopping street. The old town is around ten minutes' walk, use the underpass to cross the road. The nearest large shopping centre is Akropolis which is around twenty minutes' walk away and there are plenty of buses/trolleybuses nearby. When we left the airport, we turned left and walked about one minute to the bus stop for the number 29, where the buses run twice an hour and for 80 cents each we got a ticket into town (alight at the E. Ozeskienes g. stop). The hotel is on the next street down, so we turned right when leaving the bus and followed the uneven, paved walkway (Vilnlaus gatvé) until we found the road to our left. The road was not obvious, so our map helped (there is currently some graffiti on the wall where the road starts). From airport to hotel took around fifty minutes. Look for a dark wooden front door, which is the entrance to the hotel. Picking up our key from the receptionist was quick and straightforward. We took the lift to our room. The room was a good size with a separate toilet with washbasin, a shower/washbasin room, both of which were relatively small. The shower room had a heated towel rail, mirror, shaving mirror and a hairdryer. The main bedroom had two paintings on the wall and two single beds that were comfortable. There was a bedside table on both sides and a reading light/lamp. The curtains/shutters blocked out light at night and there was a good air conditioning unit. There was a room safe and mini-bar (not cheap). There was a desk/chair with a kettle with tea, coffee and creamer, which were replaced when used. There were plenty of power outlets. There was a small table and chair in front of the large TV but not many stations, not all the ones listed in the hotel guide, as we did not get Sky News. There was a wardrobe with mirror and a separate coat-rack. There was good Wi-Fi in the room. The room was quiet at night as the road does not get much traffic. The breakfast room is downstairs ? keep going until the end of the corridor. There was a good selection at the buffet breakfast: coffee machine, a variety of teas, hot/cold milk, yoghurts, cereals, fruit, breads, olives, honey, salad, tuna, herring, cakes, biscuits, cheese, hot/cold eggs, continental sausages and bacon (a change in the hot items each day). There is a toaster (watch the step up in this area). The orange squash was over-diluted to our taste. It may be difficult to find a table if there is a large group staying. Used crockery was not cleared while eating. Checkout is up until noon. Luggage can be left in a room near reception. The return bus to the airport (number 29) goes from the Laisves Aleja stop opposite the Kauna Alus brewery. There are around one or two buses per hour depending on time of day and the journey takes 30?40 minutes. We bought a 3-day pass for the bus for convenience, but pay-as-you-go might be cheaper if you don't need many journeys as there is a small charge for the card. They offer a taxi to the airport for 18 euros which is twice the price of a standard taxi fare. Take ID or your passport if you want to buy alcohol at the supermarket so you can prove your age. We would stay there again.

    4
    « Comfortable hotel »

    A very comfortable, clean and spacious bedroom and bathroom. Quiet location with on site parking. Reception staff very friendly and helpful. A pleasant change to find coffee making facilities in the room. The hotel has a few steps into the front and rear entrances as well as a couple of steps between reception and the small lift. The walk to the old town square and main location for the local restaurants is around 10 minutes gentle stroll along the flat, albeit cobbled street. However approx 100 metres after leaving the hotel there is a wide busy road to cross or an underpass with steps to navigate. All these factors combined would create difficulties for someone with mobility problems. As stated by other reviewers I was very surprised to be told that the facilities (pool and sauna) were only free to guests between 0700 and 1000. Thereafter the fee was 15 Euros for 1 hour! I have never been asked to pay for such facilities in other Best Western hotels but even if a fee is thought necessary this is an exorbitant charge, especially as I gather the pool is only a small one.

    4
    « Had everything we needed »

    Situated in a narrow street in what seems to be a converted old building so you have to carry your luggage up a few steps from the street to check in and then half a flight of stairs from there to get to the lift. Room was comfortable and had tea making facilities in the room which I find not all European hotels have. Also more than one pillow each and a plug in the bathroom. Again not all have one and it is useful. Well located between the pedestrian streets of the old town. Breakfast was a bit of a problem for me as a vegetarian. Though they had scrambled eggs (the only hot non-meat dish), they put bacon on top of it in the bainmarie, which meant I could not eat it.

    4
    « Pleasant place »

    Good location at the main walking street near Old Town. Short walk to most sights in Kaunas. Also a good shopping mall Akropolis is in 15 min walking distance. Hotel is in old industrial building. All renovated. Rooms had space enough although not so big. Good shower, exellent bed and fast wifi. Breakfast was abundant. Specially we liked the coffee made from fresh beans in coffee machine. Front desk service very friendly and helpful.

    5
    « Liked everything »

    Hotel is perfect located, just a couple of minutes walking from the main pedestrian street and a bus stop where there is a bus to the airport. We asked for a particular room with great view (#601) and they gave it, so the staff is really helpful. Room was very cosy, warm, we had everything for comfortable staying here. The only thing that spoiled impression was dirty cup in the bathroom. Breakfast was various and really tasty and the dining room clean and cosy. You shoul also have in view that staff doesn't speak russian and english was quite weak. If travelling again to Kaunas I'll choose the hotel again)

    4
    « Good location, good rooms »

    The hotel it is well located, in the middle of new and old town and walking distance to a big mall. It is well renovated and the rooma are big and comfortable. Breakfast it is tipycal continental and various. The staff kind. If I will be again in Kaunas I will came back.

    4
    « Good quality/price »

    We arrived as a big group and all keys were ready for our arrival. The rooms were spacious and had 3 single beds which was perfect. The beds themselves were comfortable. Everything worked, the Internet/wifi was fast. The breakfast the next morning was buffet style and of reasonable quality. I would recommend this hotel.

  • 5
    « Welcoming, comfortable and convenient »

    This was all good! A warm welcome on arrival with an efficient check-in. A decent size of room, with a comfortable bed and air conditioning that worked. A good view from the room and a quiet environment for sleeping. Helpful staff when asked for guidance or advice. And car parking, although this is a bit cramped. The layout of the self-service breakfast maybe needs some more space to avoid people crowding around in a small area, but the breakfast itself has lots of choice and was plentiful. Really enjoyed staying here.

    5
    « Great hotel »

    This hotel, though situated in an old building, was beautiful inside. We had a small room on the 5th room but it was more than adequate except for the sloping ceiling and difficulty for short person to open windows. The breakfast buffet had a good variety of food, although a sugar-free cereal would be appreciated. The only problem was the shower which had a very short curtain and was so slow to empty that there was danger of it running onto the floor.

    4
    « Stylish, quiet, great location near Old Town »

    This hotel is one street off the main Old Town street, a short walk to the main attractions and many restaurants and bars. Comfortable, stylish, with a lift and large rooms, a good breakfast, helpful and pleasant staff. Would definitely stay there again

    4
    « Modern and convienent »

    Convenient access to old town in about 5 minutes. Room was lovely, large with a roomy separate bathroom. Breakfast was very good and extensive. Facilities were up to date and modern. Bed was very comfortable, window curtains blocked the light. We stayed in hotel for less than 8 hours but wished it was a longer stay, because of the facilities. Our room air conditioner was not working. After a tedious and confusing conversation with the hotel staff and an apparent lack of available spare rooms, we left for old town and dinner. When we came back after midnite, the hotel receptionist Vesta, had been looking for us. She had an upgraded room available which had been pre-cooled. With the help of Michael (sic) we moved. We were grateful to Vesta for being so understanding. We did not use the TV nor the WiFi.

    4
    « Traditional feel with modern comfort »

    This hotel is conveniently located being only a 5 minute walk to the Old Town. Lovely to stay somewhere with character, although it's a shame they felt they needed to put a Best Western sticker on the bathroom wall! The staff were very friendly and helpful. The room was spacious with desk, sofa, chair and the bed was comfortable. The separate bathroom was also roomy with hairdryer and toiletries provided, although no body lotion. The shower worked fine but it was over the bath and the base of the bath didn't feel very strong and I also prefer a screen to a curtain. Breakfast was very good. We also ate in the hotel in the evening because we arrived in a thunderstorm and torrential rain and enjoyed the food which was very good value. Free (and secure) car parking a bonus, although it was a tight fit. Would definitely recommend.

    5
    « Best value for money ever! »

    Great hotel with friendly and professional staff. Easy to find. We stayed in 30sqm "suite" and I have to say it was perfect!! Secure parking in the backside of the hotel! Restaurant is also amazing - the quality of their offerings is just great! All in all greatest value for money that I´ve experienced in a long time!!

    5
    « The perfect stay at Kaunas »

    This hotel have friendly staff, very helpful and we had a nice suite (room nr 415) with good view. We checked in 03 at night, and no problem. The room was clean and the size of the room was not bad. So I can recomend this to others

    4
    « Very nice hotel »

    We had a large, quite luxurious twin room, with nice furniture, a pleasant rooftop view - and I especially appreciated a kettle to make tea! Very clean; spacious bathroom; efficient air conditioning; comfortable beds. Just a short walk to the Old Town area.

    4
    « Decent for the price »

    Decent hotel that's a little dated but smart and clean. Helpful staff and fantastic FREE breakfasts - great selection. One problem - the room we had was the site of a large very deep bath with no safety mat etc. I said to my family - "careful, that bath in there is great for bathing in but a death trap".......sure enough my wife fell in it. You aught to see the bruising. Safety mat and a well situated handrail would solve the problem.

    4
    « Light and spacious room, interesting building »

    Stayed for 3 nights - had a corner room with high glass window overlooking the narrow street towards the pedestrian area. Very nice large spacious room, WC and bathroom in separate rooms. A very short walk to the main pedestrian area linking to the city centre. Reception staff very helpful - including arranging laundry. Business room - printer out of ink, reception staff didn't seem to know how to replace the cartridge. Breakfast - located down a flight of stairs and along a corridor (tricky to find at first!) was fine, though the dining room seemed small for the number of guests - sometimes might be hard to find a free table. Staff had to try hard to keep up with refilling breakfast items. We also used the conference room downstairs - good size for a group of 20-30. Adjoining room was used to welcome/have coffee and snacks. Well organized by the hotel.

  • 4
    « Good place »

    This hotel does not look like a Best Western as we know them. A narrow street and a red brick building, narrow corridors and small stairs but: A great spacy room, fantastic bathroom and good restaurant. We liked it very much! Save parking and good service. Location close to old town.

    3
    « The Best is not the best »

    I stayed in the hotel on 19-20 Apr. 2016. The hotel has two great advantages - great location and a parking lot. The old fashion building from the outside is beautiful but the interior is also old fashion. The room size was OK but need a renovation. Breakfast was OK. The staff was friendly until you need something they don't have the answer. The temperatures outside were very low and the room was frozen. The air condition was not of use for heating. I asked the Reception about heating. The answer was "we are out of season". Meaning "we stop the heating at a certain date, and even if the night temperature will be 0 or 1, we can re-operated the central heating system". I must say that our hotels in Riga and Tallinn had heating. The reception offered me a heater. How can you use a heater in room full with textiles as this room - carpets, bed, curtains, etc.

    4
    « Great hotel - cheap price »

    One of the best hotels in Kaunas, good location, 10mn walk from the bus station, 5mn from the main pedestrian area, the building is amazing, all staff speaks English, nice breakfast and large bedrooms, a place to go. Nothing to complain about.

    4
    « Nice but quiet Hotel in town centre. Curious facts about "free" sauna »

    This hotel is placed near town centre. Short walking distance to the old center town. The breakfast is good, there is a bar and a garten enclosed. One curious thing is the sauna which you might use free of charge in the morning until 10 o'clock. Really? I had to ask two times because this is like a bad joke. In the evening you might use sauna, too. But then you pay 15€ per hour for that.

    4
    « Great location »

    My wife and I stayed here last year for several nights. This is a very nice hotel close to Old Town and Laisves Aleja (Liberty Boulevard). The staff is very nice and speak English very well. Our room was nice although the elevator didn't go to our floor. You had to take the elevator up, get off and walk down a hall, and then take stairs up to our floor. Not a problem unless you're lugging a heavy suitcase. The restaurant is nice and we even had my wife's birthday party there. We'll definitely stay here again on our next trip to Kaunas.

    5
    « Great hotel »

    Excellent location in Kaunas, very handy and close to everything. Great value. Staff were very friendly and helpful. Our room was perfect, very big, clean and comfortable. I would definitely recommend it.

    4
    « Clean and comfortable room »

    The hotel room was comfortable and nice breakfast buffet The location is so good u can be anywhere in minutes. The people there were professional and helpful There is a sauna and a place for parking cars

    5
    « Very Pleasant Stay »

    This hotel in the centre of Kaunas may not be imposing when you arrive at 11pm but the interior is superb and the staff are very professional and helpful. The rooms fit in with the old blocks of the premises well. The available options at breakfast were extensive and provided a good start to each day.

    3
    « Just a normal stay »

    After we have checked in we found a dirty towel in bath tube and light wasn't waorking - we had to change the room to another one. in the restaurant, when I was attempting to order two glasses of wine I was adviced to buy one in market - since it will be cheper ;)

    4
    « Clean comfortable room in good location »

    We stayed here for the weekend and really enjoyed our stay. We had a huge corner loft room that had windows with views in three directions all across the city. There were tea and coffee making facilities in the room and a basic breakfast buffet was included. The location on the edge of the old town was excellent and meant we could walk everywhere. The staff were friendly and extremely helpful and even arranged to have takeaway breakfast boxes ready for our 4.30am hotel departure because they knew we had an early flight. The only problem was an odour in the stairwell however as I smelt the same smell at various locations throughout the city I suspect it is a problem with old drainage in the city rather than the fault of the hotel. I would definitely stay here again as it was good value for the price and location.

  • 4
    « Good choice in a great location »

    We stayed here for three nights in January. We loved the building which clearly has some history to it although still modern. Our room was big but was hot a lot of the time. The bathroom was well equipped but the shows was so powerful it flooded the floor. Breakfast was a great selection although I would say that they should provide separate tongs for the eggs than the bacon for us vegetarians or those with religious needs. It's a great value hotel in a very convenient location so worth staying.

    5
    « Nice hotel accepting dogs »

    We stayed here one night. The staff was nice, breakfast was basic but our room had a fantastic view at the old town. Large windows from ceiling to floor. We liked that we could bring our dog. The parking however can be tricky due to limited space. You should know your car and it's dimensions to be able to navigate into the tight spots.

    5
    « Most comfortable stay »

    Beautiful hotel,spacious cosy room,incredible choice of breakfast-thought could please anyone!:)Free sauna and swimming pool until 11am.Very friendly and helpful staff.Hotel close to old town and central promenade,was easy to enjoy every minute of it and to see a beauty of the city and to be home.Definitely going to stay again and would recommend to friends or visitors from other countries.

    4
    « Not bad not great. »

    Good location, nice interiors (though is kinda hard to find the restaurant). Room clean and cozy. Nice service. Breakfast - not that good - totally overbooked eggs, some strange sausages - but nothing lethal. Generally - positive recommendation.

    3
    « Nice Hotel in a good loaction »

    The hotel is in a an old refurbished building and has been modernised well. We had a suite which was very large with separate WC and bathroom. The best part of the room was a the corner bay window, the glass was floor to ceiling and there was a table and 2 chairs in it, a great place to sit and watch the world go by. Breakfast was a typical buffet spread with everything from raw herring to bacon and eggs, slightly over keen staff would be my only criticism, if you left your plate for 30 seconds it was whipped away! When it comes to staff thats where the hotel could improve greatly, walking in to reception it was like you were interrupting the receptionists conversation. There was no offer to carry bags to the room or show you the way to it, any queries were met with general indifference. This indifference is a cultural thing as we found the same in shops, bars and restaurants throughout Lithuania. The location is good as its only a 5 minute walk to the Old Town and 5 minutes the other way to the main shopping street. As for value the hotel is very good, less than £50 a night for a large suite with breakfast, if you have a standard room its around £40 a night!

    5
    « great hotel in the right area »

    we had a 3 night stay with two single rooms, great value at under 40 euro a night with breakfast, single room was big and spacious and nicely decorated and spotlessly clean, bed very comfy. just a small walk from old town and other areas are 5 to 10 mins walk, breakfast was usual fare with plenty of breads,meats,cheese etc, fruit and yogurts, hot sausages and bacon and eggs on offer as well, my only complaint was that the fruit juices were of poor quality. had one evening meal and it was good quality have to compliment the reception staff who were very helpful and friendly. free wifi overall a very pleasant stay and will use again when we return in the spring, would highly recommend this hotel when visiting Kaunas ,

    5
    « Right in Old Town »

    Lithuania is filled with lots of rich history set in well-preserved Old Town areas. It would be hard to beat this vacation experience if old world history and charm are on your radar. All the rooms in the very reasonably priced hotels we stayed in were larger than any we've seen in other European cities. Santakos is a modern hotel set inside an old building in Old Town next to a music school. This hotel has convenient on-site parking, however, driving and parking in an Old Town area is always challenging and this was no exception. We easily missed the turn down the narrow street to access the lot behind the hotel. The helpful staff let us leave the car there for several hours after we checked out. Santakos is run more like a nice Best Western might be run elsewhere. For an Old Town hotel, it is bigger than most and has an elevator. The breakfast room and restaurant were much larger than in other hotels but still very nice. The breakfast buffet offerings were quite good with a lot of variety, but we were disappointed with the hot entrees. We also ate supper there one evening and enjoyed our meal. The location is excellent for access to all of Old Town. It is just off the main pedestrian boulevard. You can easily walk to Town Hall Square, as well as the castle and park beyond that. We even walked to the M.K ?iurlionis National Art Museum ? very impressive and worth your time. Our room was new, modern, and regrettably, like in many modern hotels, style trumps function. But it was clean, pleasant and comfortable. What we disliked: We had just been to 3 other hotels in Lithuania where our breakfasts were quite good. While the buffet was very nice, the hot entrees at Santakos were disappointing. In addition, on our first morning the breakfast room was quite crowded and noisy. The other two mornings were much more to our liking.

    5
    « Wonderful hotel »

    Rooms are big and spacious. Bathroom clean and large. Quiet. Refri and lots,of,tv choices. Breakfast good. Food could be warmer. Expresso but no hot milk. Great location. Close to old town easy walk ped street which has restruants and stores

    5
    « Great hotel »

    I stayed there one night with my two kids. The room was large and clean, the staff friendly and attentive, the breakfast great (although all four varieties of eggs were overdone.) The staff even came with juice boxes for the boys, which they really appreciated. A small minus for the pool, which is not meant for swimming, but for dipping after a stay in the sauna.

    5
    « Satisfied »

    We visited this hotel during mid august 2015. Hotel is very clean and rooms are extremely spacious and comfortable. Breakfast was very good. Reception and restaurant staff were very polite and met all our requests. A special thanks goes Mrs.Inga. This was a holiday to remember. Les & Nat.

  • 5
    « Nice »

    Big and nice room for a city hotel. It central both to the old city and the Akropolis mall. The main street is also close and there are many good restaurants nearby. The pool isn't something big. The breakfast also is very good

    4
    « Great hotel, terrific value »

    Stayed here for 3 nights. Great value, extremely clean and comfortable in a nice wee street near the centre of town. Kaunas is a charming town and this hotel is well appointed with pleasant and large rooms. Nice bar and an excellent choice at breakfast. Well recommended if you are staying in Kaunas.

 

Getting to the hotel ...

All directions
· From: the city center. The BEST WESTERN Hotel Santakos Viesbutis is located in the city center.