BEST WESTERN Hotel Grandma's Feather Bed,  Juneau

4.5/5  - based on 337 guest reviews.
2358 Mendenhall Loop Road, 99801-8001, Juneau, United States - See map
+1 907 789 5566 +1 907 789 2818

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1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Onsite laundry
    Onsite laundry
TripAdvisor Traveler Rating
based on 337 traveler reviews
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This Juneau, AK hotel offers wonderful historic charm, friendly service, remarkable amenities and a location near many popular local attractions. The welcoming, non-smoking accommodations at this Juneau bed and breakfast truly feel like a home away from home. These delightful deluxe suites offer lofty queen featherbeds, in-room whirlpool's available, room service, cable satellite television with an HBO® movie channel, a refrigerator, a microwave, free high-speed Internet access and much more. Many guests have enjoyed spending their anniversary or honeymoon at this quaint Juneau, Alaska hotel. This Juneau hotel also offers a 24-hour courtesy airport shuttle, guest laundry and a 100% non-smoking environment. Guests of this Juneau bed and breakfast can start the day off right with a full, hot breakfast. Grandma's Restaurant is also on-site, serving a variety of home-style dishes. Complimentary guest passes to the local gym are also provided. While staying at this Juneau lodging, enjoy the gorgeous natural scenery at the Mendenhall Glacier, Auke Bay recreational area, Perseverance Trail, Tracy Arm Glacier and Glacier Bay. This Juneau bed and breakfasts guests can make their stay memorable and relaxing by skiing at Eaglecrest, walking along the nearby scenic trails, golfing at the Mendenhall Golf Course and fishing at Auke Bay. Major shopping centers are also located within a quarter mile of the Juneau, Alaska hotel. Only eight miles from the State Capitol, these Juneau accommodations are close to many corporate locations and government offices. Those visiting the University of Alaska, Southeast only have a short drive from this Juneau, Alaska hotel. The Juneau international Airport and the Alaska Marine Highway ferry terminal are also nearby. For a memorable trip to Juneau, make an online reservation at the BEST WESTERN Grandma's Feather Bed today! Enjoy your stay.

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based on 337 guest reviews
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BEST WESTERN Grandma's Feather Bed,Juneau
  • 5
    « Best hotel in Alaska »

    I LOVE LOVE LOVE this hotel!! It takes all the best aspects of a B&B and a hotel and put them into one. The rooms are large but very cozy. There aren't many rooms in the place, so the staff to guest ratio is super low. Awesome soaking tub in my room, comfy bed and just plain awesome. I wish I had to go to Juneau more often for work.

    5
    « 3 night stay »

    This is a wonderful place to stay. It is charming and the rooms are very nice and comfortable. The breakfasts are delicious and the staff goes out of their way to please. it offers ick up and delivery to the airport.

    5
    « Consistently comfortable, quaint and quiet »

    Always a very nice and quiet stay. Great food and no problems with the internet speed. Really enjoy the jacuzzi tub and the wait staff are always pleasant and helpful. Great value for the quality of sleep experience and the better than normal hotel breakfast included.

    5
    « Perfect little hotel / bed and breakfast »

    We loved the room, the service, the breakfast. Everything was perfect. We hope to be back some day. The location is outside of the downtown (close to airport and glacier) which for us was ideal. It only takes 10 minutes by car to get to the downtown with the 100s of cruise ship people drumming around looking for a cheap souvenir.

    5
    « Beautiful room...201... great staff. very accommodating! »

    Stayed here just one night before we embarked on a cruise. The room was just lovely... felt more like a quaint B&B rather then a Best Western. We also had dinner here which was lovely and considering there were ten of us they did a great job. Though not in town, they had a shuttle service that was great! Took you not only to the downtown area but also some of the local sites. Staff was great.. loved it..

    4
    « Huge room! Charming and quaint. »

    I only stayed here one night, before catching a 5 a.m. flight out of Juneau, but this is a great location - two minutes to the airport with free shuttle service even at 3 o'clock in the morning! The girl at the front desk could not have been nicer, she was friendly and very attentive. They provide shuttle service into downtown Juneau, so we checked in and then got the shuttle back to downtown for dinner. The bed was very comfortable and the hotel was amazingly quiet. We met the builder and he seemed very proud of his hotel. Cute place, definitely a good spot outside of the busy downtown area. I would stay here again.

    5
    « excellent »

    charming decor. france country feel , funky furniture and very clean. meals very good. breakfast excellent, we had dinner also which was very good. car service to pick you up and the airport and drop you of again when you leave. great priced hotel

    5
    « Cute! »

    We stayed here for five nights while in Juneau. This hotel feels more like a cute B&B than a hotel. The room was comfortable with lots of character. As a hotel guest you could chose up to three items off the breakfast menu in addition to muffins, yogurt, and fruit juice. The staff were incredibly friendly and helpful. Would highly recommend this hotel!

    4
    « Adorable B&B, fantastic staff! »

    My husband and I stayed at this property for four nights on vacation. I booked this location for the charm of a B&B, but the consistency in expectations for a chain hotel (Best Western). We had an excellent stay at Grandma's Feather Bed. A few of the highlights included the unique architecture of the building, the variety of cook-to-order breakfast items every morning, the convenient complimentary shuttle and the friendly staff. For such a small hotel, it was great having a full service restaurant on-site, as we indulged in room service one evening. If you are looking for a modern hotel look, you will be disappointed. I enjoyed the nostalgic feel. The only dislike I had was the whirlpool tub in our room. Though it was large, it was incredibly high off of the ground. A footstool was provided to enter/exit the tub - but I felt like I was going to break my leg and fall every time. Additionally, the shower unit in that tub was situated in a way that we created a flood onto the floor the first day or so, until we figured out a better system. The good news is that I don't believe all of the tubs in the hotel are this way - just the one in Room 207. That being said - we were told by multiple Juneau residents that Grandma's Feather Bed is highly regarded as the best hotel in the area and I know understand why. We couldn't have been happier!

    5
    « Best stay in Juneau »

    Grandma's is the place to stay when in Alaska. The staff is wonderful and the breakfast is excellent. The location to downtown is a bit far but, they have a shuttle service. The upside is that it is really close to Mendehall Glaciier as well as the airport.

  • 5
    « Best mini vacation »

    This is such a wonderful hotel. It felt more like a bed and breakfast. The breakfast was homecooked and yummy. Everyone who works in this hotel are extremely helpful. They really go out if there way to accommodate all your requests. If I could I would give this hotel 10 stars.

    5
    « Great Place to Stay! »

    Love the hotel, that doesn't really look like a hotel! Very clean, comfortable, staff was very friendly and breakfast was awesome!! We would definitely stay here again if we ever travel to Juneau again.

    5
    « Loved our Stay here, Home Away from Home »

    This little BW is part Bed and Breakfast with the most comfortable beds and jacuzzi baths in every room! Full hot breakfast included and transportation to town, airport, and ferry was the best! The staff was friendly and efficient to get us moving. They even stored some bags for us!

    4
    « Beautiful, quaint, not private »

    I know it's just me: but hot tub in the middle of the room with no walls, and hard to get in and out. I could barely crawl in the posterbed because it was so tall. No lobby to hang out and no couch in room so sat on front porch in the damp rain while Hubby took nap. Not my cup of tea I guess. Breakfast was included and good so that was nice.

    5
    « Friendly Cozy B&B »

    This place really surprised me. Very friendly, Great cook to order breakfast. Free transportation to airport and downtown Juneau. Located just a mile from the airport. Grocery store near by. Cozy front porch.

    5
    « 4-day stay »

    A great property for any visit. My wife, daughter and 17 year old granddaughter thoroughly enjoyed staying here. Rooms and bathrooms were excellent, a quiet property, yet near the airport and a great base camp for venturing out to the various activities Juneau has to offer, plus their breakfasts were perfect everyday, along with two great servers.

    5
    « Great place to stay in Alaska »

    Great Syay Wish I could have some of the great food tonight. Great employees, and unique motel and highly recommend to Al. TKANKS CAPTAIN RALPH FRIPP ISLAND SC.Thanks , for a Great stay at Grand Mothers Feather Bed in Alaska

    5
    « Excellent!! »

    I stayed here overnight on a business trip. Fantastic small hotel! The room was large and the "feather bed" was huge and comfortable. Monster jet bathtub that my wife would never get out of. Breakfast was very good with a choice of cold fruit, yogurt and cereal. Or hot breakfast menu. I had the hot breakfast and it was very adequate and good. I would recommend this place to anyone that wants to stay overnight in Juneau.

    5
    « Grandma's Featherbed »

    It is a quaint, small hotel - similar to a B & B. The rooms were spacious and clean, the staff was friendly and very helpful and the food at the restuarant (very small dining room) was varied and really good. It is located about 5 minutes from the Juneau airport with shuttle service to the airport and downtown.

    5
    « Is this really a Best Western???? »

    Absolutely a fantastic place to stay. The best BW property I have ever stayed in. It closely resembles an old style country inn, but with all the modern conveniences. Our room (203) was spacious and very well appointed. The bed was very comfortable. The staff were extremely helpful and very friendly. A continental breakfast was provided beginning at 5AM, convenient for those with an early flight. Would definitely recommend this place.

  • 5
    « Excellent, Excellent, Excellent! »

    We read the reviews in Tripadvisor for Juneau hotels and found Grandma's Feather Bed to be the #1. Due to last minute ferry complications, we had to arrive in Juneau one day earlier than our planned date/reservations. Hotel was able to add a third night to our stay at the last minute. At check-in, the woman at the reservation desk was extremely helpful and friendly. The room was outstanding, spacious, even had an extension with table and chairs off to the side overlooking woods across the street. The meals in the morning (complimentary breakfast) were delicious - with continental selections and hot food selections made to order. The restaurant served dinner in the evening - we had a salmon "feast" one night, halibut full dinner the next. The van shuttle service was a great bonus, providing transportation downtown, or to most any destination desired; the vans were new and clean, and the drivers were most personable and entertaining. The sister of the helpful reservation lady also works at the hotel and served as waitress at the restaurant in the evenings; she was also so friendly and helpful, offering many timely tips for our travels. In summary, this hotel lived up to every high expectation that we had after reading the Tripadvisor reports before our travels! It's no wonder we heard other fellow ferry travelers lamenting that they could not get a room at Grandma's! Great job done by all at this hotel! We are so happy that we stayed here!!

    4
    « Far from Downtown, But Otherwise Perfect »

    I'll start with the downside because we had one, and only one, issue with Grandma's; the hotel is a considerable distance from the downtown. We had the very bad luck to be heading downtown for dinner when a salmon truck overturned and jammed the two lane highway for hours; but even without such an accident the downtown is a ten to fifteen minute drive. No restaurants or stores are within easy walking distance either, meaning that somebody always has to be the designated driver. (We did inquire about the shuttle to downtown but it did not meet our needs.) Having said that, everything else was amazing. All the staff whom we encountered were helpful, polite and friendly. The room was spacious, clean and well-appointed and the bathroom featured a spa-soaker tub which was lovely given that the weather during our stay was about 13 degrees Celsius and rainy. The bed was very comfortable. The hot breakfast, included, was more than generous and the food was delicious. You can always count on Grandma!

    4
    « Staff is friendly, knowlegeable and on top of game »

    Hotel caters to guests. Shuttle services to/from airport, to/from downtown. Drivers offered suggestions for touring, food and even offered to let us run an errand that was on the way back and close to hotel. We were fishing so we were allowed to store fish in a freezer at one hotel even though we stayed at the other location close by. Early morning of flight home, the driver picks up the fish before picking up us to go to airport which saved us time. We didn't even ask, they thought of it on their own. Gals at front desk were friendly, professional and on top of their game. Impressed by all staff.

    5
    « An absolute gem »

    My wife and I stayed here for two nights during our Alaskan travels. On arrival we were given a warm welcome by a very nice young man and shown to our room. Magnificent. It was the very first room on the ground floor. The first thing that hit you was the four poster bed. The room was enormous with traditional furnishings, a beautiful bathroom area and a separate wash basin area. The central heating was perfect and yes, it was a feather bed and extremely comfortable. We slept very soundly on both nights. Breakfast was included in the tariff with the usual juices, cereal, breads and hot offerings like bacon and eggs were cooked to order. Sumptuous. The dining room is also open for dinner and we had a beautiful meal served by a lovely young lady. Plenty of free parking out the front, no road noise and good WiFi reception. The hotel is located only a fifteen minute walk from the airport but it's about a twenty minute drive into Juneau township. The hotel also offers complimentary shuttle services to/from the airport and the ferry terminal and I believe there are local bus services into Juneau proper. We have stayed in many Best Western properties over the years - this was by far the very best. Sadly, we did not get to meet Grandma. If in Juneau you must stay here.

    4
    « More like a B&B »

    This was a nice hotel with all of the rooms being unique. The bath/shower combo was included in the bedroom. At least the toilet was in a separate room. If you do not like soft beds, this place is not for you. Laundry room was a half a block away at another Best Western.

    5
    « Exceptional service and good value »

    We stayed three nights at this hotel and still talk about the friendly staff encountered. Each person went out of their way to be welcoming, courteous and attentive to our needs. A definite 'A' grade from us.

    5
    « Great stay »

    Stayed in the honeymoon suite for two nights. Very nice room with a jacuzzi tub. Large king size bed was very comfortable. The facility is clean and everything works. Breakfast is made to order and well done. Convenient location near airport. Plenty of nearby restaurants and shopping. Very friendly and helpful staff. We will stay here again.

    3
    « Nice quiet traditional style hotel »

    We had a 3 night stay here while travelling in Alaska. Nice enough hotel although I think the play on traditional style is no excuse for shabbiness. Some updating is required! That said it was a lovely change from chain hotels and being so close to the airport was a real bonus. The area is very quiet and peaceful. Our room was quite large with a queen bed and large spa tub in the room. Certainly the room was ok to relax in when the weather was bad and we didn't want to go out. Decent TV and good internet access. The staff were very friendly and helpful. Breakfast was included and there was certainly more than enough to eat with hot items freshly cooked to order. Bear in mind this hotel is about a 10-15 minute drive from downtown Juneau. The hotel runs a free shuttle downtown which is great if you're planning any tours or just want to explore. The last shuttle back is 7.15pm. Perfect timing for returning to the hotel if you're on a boat trip. I would advise pre booking this shuttle as on our return from the boat trip the shuttle bus was full. We had an unplanned extra day in Juneau and I'm so glad we hired a car for that day to explore the area on our own and see some places we would never have got to otherwise. Eagle Bay and a walk in the rainforest at the end of Montana Creek Road were real highlights for us. If you get the chance to explore on your own, go for it. It rained that whole day but was dry while we visited both of these places and I'm so glad we had the opportunity to see these amazing areas

    5
    « Great little hotel with fantastic staff »

    Located about 5 miles from city centre this gem of a hotel is a very comfortable base from which to explore Juneau. Rooms are large and comfortable with free wi Fi. Staff are very friendly and cannot do enough to ensure you have a great stay. Good breakfast and excellent evening meals available if you want to eat at the hotel. A home from home where good old fashioned service is still valued.

    5
    « Grandma's Feather Bed in Juneau »

    Quaint hotel and individualized room decorations. Great staff and very friendly and helpful. Offer shuttle serviced into town and have great food. Full breakfast is included in your room rate. Would recommend to anyone. No elevator since it is a old building.

  • 4
    « Great overnight before our cruise »

    If you are in town for a night prior to your cruise this is a pretty good choice as the location is close to the airport and to the glacier. It is a bit of a distance from downtown so we rented a car for the day which gave us a lot of flexibility. Clean and comfortable although the price was a bit shocking for a Best Western. Free full breakfast with the stay was more than adequate.

    5
    « There is so much to like at this B & B »

    We stayed here for two nights before beginning a boat trip around Admiralty Island. First of all the the service was outstanding. We were picked up by their shuttle from the airport and then shuttled several other places when we needed transportation. The staff was very quick to provide suggestions and to answer our questions about the area around Juneau. The building is very unique in its design, and it was that unusual design that I really liked. We stayed on the first floor which was a better fit for us than climbing the stairs to the second floor. The dining area offers a free breakfast to those staying the night, but others may order breakfast for the price shown on the menu. The menu offers a nice variety and there is also a table with cereals, yogurt, a fruit plate, sweet rolls, juice, and other drinks. Dinner is served in the evening (Tues. through Sat.) for those who want to dine there, but it is not included in your amenities. We often saw people from the area go there for dinner or to get a meal to take out. Delicious meals. Cozy room with everything we needed. We would definitely stay at Grandma's Feather Bed again.

    5
    « GRANDMA'S FEATHER BED »

    Grandma's Feather Bed is the absolute best hotel I have ever stayed at - I have up'd my traveling and staying in hotels - I usually dread it! but since I've been going to Juneau, AK for business and my corporate travel made the reservations at Grandma's - I stay there every time now! AMAZING!

    4
    « Very sweet hotel »

    The only reason I didn't give a fifth star for the Featherbed is that the decor was a bit overly sweet. The staff are really good: friendly, helpful and try to accommodate most traveler requests. The room comfortable and very clean. If you don't have a car the shuttle will take you everywhere at convenient times. It is more like a small inn than motel. The dining room was pricey but had a very nice menu. Breakfast is good with continental style or full menu. It is a good choice for staying one or more nights in Juneau.

    4
    « Quaint »

    A few points from our one night stay before going on a small-boat cruise: We rented a car so didn't utilize the shuttle service. Juneau was having unusually warm weather and Grandma's Feather Bed doesn't have A/C but the table top fan in the room and it kept it comfortable. Close to Mendenhall Glacier and the airport but about a 15-20 minute drive to downtown. Breakfast was Yummy!

    5
    « 5 STAR »

    Always love staying at Grandma's when going to AK, Juneau is an excellent stopping point and Grandma's is a perfect place to stay Breakfast is included and great! and he dinner specials are exceptional We'll be back again and again and again

    4
    « Juneau Bed and Breakfast »

    The support staff were perfect, the room was lovely. The food disappointing. It is walking distance from the airport, so well situated. Usually I stay elsewhere, so will return to my elsewhere next time.

    5
    « The best place to stay in Juneau »

    Incredibly cute - staff is so friendly - service is great - breakfast is top notch - rooms are adorable and comfy, Only downside is that they only have a few rooms and they always seem to be booked! If you can get in though - it is hands down the best place to stay.

    5
    « Fabulous small inn »

    I can't imagine staying in Juneau and not staying at Grandma's Feather Bed. Each room is different with a queen bed and jetted tub. Each room is so tastefully decorated and very clean. And they all have feather beds. The staff couldn't haven't taken better care of us. The breakfast comes with the room and they have a full menu for lunch and dinner. They shuttle between the air port and ferry terminal and downtown and are always right on time. This was a wonderful place for us. When we come back to Juneau we'll come back to Grandmas

    4
    « Whirltub is the unique feature »

    Cozy décor. We enjoyed relaxing in the jetted bathtub- could have been enhanced with softer lighting, bubble bath (bring your own). Not much room for suitcases, but drawers available if you want to unpack. Staff were charming but seemed a bit inexperienced (they have to handle both the registration desk and the restaurant). Dinner and breakfast were good, not outstanding (like Grandma's cooking?). Very convenient to airport- 5 minutes by shuttle. Can walk to other restaurants. Luggage storage at nearby other Best Western Country Inn (shuttle serves both). If you don't care about the whirltub, save some money and stay at the Country Inn.

  • 5
    « Nice Place »

    It is more difficult than we imagined to find a nice place to stay in Juneau. I suppose most folks stay on their cruise ships. We were relieved to arrive at this place after a week in a less than stellar property.

    5
    « Very nice B&B »

    Very near the airport, but we did not hear planes. We had front facing room 202 with lovely dining nook. Staff very nice, food was very good. Some may prefer staying downtown - for us this was perfect. It is very close to glacier. Shuttle was provided every two hours to downtown / ferry area.

    4
    « B&B Plus »

    We stayed 5 nights and had a very nice time. The employees were all friendly and helpful. The room was comfortable and clean, though walls were a bit thin. It is about 15 minutes drive from downtown and 3 minutes from the airport. If you don't need to be downtown, we would recommend it as the shuttle service still made coming and going easy -- always on time and convenient. The daily breakfast was very generous, and the dinners we had were very good.

    5
    « BEST HOTEL IN JUNEAU »

    We have stayed at Grandma's Feather Bed in the past and it is the only place, outside of the other Best Western (same owner), we would consider staying at in Juneau. Rooms are neat and clean, breakfast is top shelf, and the owner takes a personal interest in his properties. On this trip we stayed 3 separate times of one night each. We request room 202 with a breakfast nook, or room 201 which is larger and overlooks the woods and street. If you go to Juneau check out the Best Westerns and you will not be disappointed.

    4
    « Comfortable and quiet »

    This was a restful place to stay before we took off on our cruise. Minutes from the airport and they provide a free shuttle there and back. They are a long ways from downtown Juneau, but provide a free shuttle every two hours that can take you where you want to go. The rooms are spacious, bed comfortable and the jacuzzi is a great bonus. The breakfast is standard fare, but generous. Although far from Juneau, you can walk to the next light and there is a fantastic pub, McKinley's, with Alaskan specials. They do need more staff. One woman was cleaning rooms, checking people in, taking breakfast orders, serving food and answering phones. She pulled it off, though.

    4
    « Comfortable »

    Stayed two nights at the end of a two week SE Alaska trip. Friendly, attentive service; breakfast and dinner were very good; downtown shuttle worked perfectly as a rental car alternative. Our room had a very large, two person jacuzzi that doubles as a shower. A plastic collapsible stool has to be used to get into the shower--we managed okay, but somewhat awkward, and could be down right dangerous for those folks who may have any physical challenges. No vent, fan, or light for the shower, so the humidity jumps after the shower is used. When we return to Juneau--we'll stay at Grandma's!

    4
    « Comfortable, Convenient, and Congenial »

    We stayed here two nights, a week apart, going to and from a cruise. The friendly staff made the stay memorable. The rooms are unique: the circa 1980's wallpapers and furnishings, and the large rooms' odd shapes with bathtubs IN suite, are not going to win chic design awards, but everything was very clean and comfortable. Like Grandma's house. On our second arrival, there was a mix-up and the desk staff had left a sign on the desk to call the neighbor-property down the street. The gentleman from that location was very apologetic and came over right away to get us checked in; the owner called shortly after and offered us a complimentary dinner for our wait. It had been a long day so the offer was appreciated. The food was really good -- someone in the kitchen cares how the homey fare turns out. Good internet service, if that's important to you. If you are looking for cookie-cutter perfection, like one very grumpy couple who were there at the same time, this is not the place for you. If you can ride with the tide a bit, the hospitality is a winner.

    5
    « wonderful stay before and after cruise »

    The hotel is very comfortable with spacious, well appointed rooms. After a long travel day, the whirlpool bath was much appreciated. The shuttle service to and from the airport and downtown was efficient and time and cost saving. The complimentary breakfast was quite good. Perhaps the finest part of our stay was the excellent hospitality from the weekend staff Lady and Clarise. They were so helpful in planning our time in Juneau and when we arrived early in the day after our cruise and one of us was unwell, they found a room that was ready, apologizing that it was the smallest one in the hotel. We felt very well cared for and it is not often in traveling to have such personal caring attention from hotel staff.

    5
    « Alaska vacation »

    We couldn't ask for more; great breakfast- blueberry pancakes, sausage, made to order omelets perfect every time! Our room had a big jetted tub, soft bed, small fridge and Keurig. The staff was great too, they helped us plan our activities so we made the best use of our time while in Alaska; whale watching, St Therese Shrine, a hike around Auke Lake, shopping downtown and Mendenhall Glacier. Our first time in Alaska and it won't be our last! Thank you!

    4
    « Large funky rooms, lovely large bath tubs, pretty place »

    Check in was a bit of an issue, but the manager quickly organized the confused woman at the front desk. Had to wait for rooms, but in fairness, we were 1 1/2 hours early for check in. Like the rest of Alaska, no air conditioning, so had to open the window since it was in the 80s during the day. All queen bedded rooms, the two we had were quite large both with large tubs/showers. Odd configuration for the rooms, would love to know how the designers arrived at the remodel, but that's just me! Nice property

  • 4
    « Very nice! »

    Small little hotel close to airport with free shuttle. Small, older hotel, that is well maintained and clean. Overall, very charming! Room was interesting with a step-in jacuzzi tub in the room. Staff was very nice and breakfast was amazing! Very nice would stay again. Good value for the area.

    5
    « Charming Victorian Hotel »

    We found out that this hotel was built around 1985, but feels like it was built much earlier with charming decor - flowered wallpaper, wainscoting, and a furniture style that fit right in with the decor. Not your typical modern furnishings. We stayed in two different rooms, a week apart and both were charming, although one was quite small, and the other was quite large - almost the same price. I'd opt for the larger room. The breakfast was excellent, included in price. We also ate dinner there one night and it was also very good, with a large menu to choose from. I'd recommend renting a car if you're planning on staying more than a day as it's about a $25 taxi ride, each way, and the hotel shuttle, which is free, only runs every two hours. The airport shuttle, also free, runs on demand.

    5
    « A wonderful place to stay. »

    Grandma's has very nice clean rooms,very helpful staff,excellent breakfasts included and shuttle service. It is close to the airport and about a 10 minute ride to downtown. They offer 3 meals a day. The rooms are very lovely, I would definitely stay there again.

    4
    « Clean, interesting and quiet property »

    Very nice stay, room was up to date, clean, well painted, etc; good wi fi. Excellent cooked to order breakfast included in room price. Staff was friendly, good at making local recommendations. Located near airport so convenient to / from airport; has shuttle. Nearby Mendenhall glacier, visitor center. Easy drive to Juneau.

    5
    « Absolutely Charming »

    This place was so cute! I loved our room, it was just adorable. The staff is very helpful and friendly. Made to order breakfast was amazing and more than we could eat. Great location nearby the airport and the glacier. We will definitely stay again when in town.

    5
    « wonderful stay »

    I always try to stay at Grandmas feather bed. It is my favorite hotel of all of the hotels that I stay in. I travel for work. I spend over 200 nights a year in a hotel. this is the best hotel I have stayed in. I have stayed in hotels in most major cities in the country.

    5
    « Good things come in small packages »

    This is a very quaint hotel that feels more like a B&B. The staff were very friendly and helpful. The two best parts of it are the complimentary hot breakfast that is made to order and the uniqueness of the large shower/jacuzzi tub in the middle of the room. The wifi is excellent, and we didn't have any problems. The rooms are very comfortable and spacious, and the bed was firm and comfortable. The walls, however, are a little thin, so I could hear the neighbor's TV (albeit on very loud) and also really knew when other people were taking a shower. While there is a complimentary shuttle to and from the airport and downtown that only runs every other hour, I recommend renting a car to get around and see the sights.

    5
    « A touch of Home »

    Excellent, Excellent- Wonderful experience at the Victorian homestead. Very peaceful and homey. Cute, quaint, perfect - without the hustle and bustle of chain type accommodations. A full breakfast and newspaper are also included.

    4
    « Nice place to stay »

    We enjoyed our stay here. Place was clean and comfortable and the staff were friendly with excellent customer service. Breakfast was delicious and no issues with the free wifi. Mendenhall Glacier, grocery stores, restaurants and the movie theater is down the street. Starbucks is located in the Safeway down the street. I would recommend renting a car to drive to downtown Juneau which is a 15 minute drive away. I must say that the only drawback is hearing your neighbors. Walls are thin so you can hear people walking on the second floor or talking down the hallway. We stayed in the room downstairs at the back so it wasn't that bad. If you get frustrated with noise or are a light sleeper this might not be the place for you. Other than that, it was a very good stay.

    5
    « Quaint and Cozy »

    We arrived late on a Friday night and the professional staff were friendly and directed us to some local spots we might enjoy. Reserve early - we booked last minute and wanted to stay longer but they had a full house! Loved the breakfast in the morning and the room decor - just like staying with old family.

  • 5
    « Friendly and clean »

    We are just ending a week here at Grandma's. The staff is remarkable, the food is great and the rooms are comfy. I have tried to look in other rooms as I walked by and they are all slightly different. We asked for and got a room on the second floor and it is very quiet. I can strongly recommend this place to stay and eat. The breakfast was so much food we managed to skip lunch many days or eat later, saving us money.

    4
    « It's literally, Grandma's. »

    There's a complimentary shuttle that will pick you up from the airport! Once picked up, they took us to the wrong Best Western, but that's ok because Grandma's was just down the street. The concierge let us check in early - which was nice since we got in a bit earlier than expected. They also have a shuttle that takes you downtown, only that it runs every 2 hours on the odd hour from 0700-1900 hours. We decided to rent a car because of this. The room was quaint and comfortable! My only gripe was that the shower/jacuzzi isn't covered and it listed thatmy rrom should have a microwave, but there wasn't. Other than that, it had everything else I needed. BTW, this hotel is about 10 minutes from downtown Juneau driving.

    5
    « Great b&b »

    The staff were great, the room was good sized, bed comfortable. Quiet and clean. Free breakfast had a good variety and came with hot food in addition to the continental breakfast. Close to the airport and shopping. Will stay there again when in Juneau.

    4
    « First Time »

    Had not stayed at Grandma's before, but it has the reputation as the "nicest" place to stay in Juneau. We had reservations for 3 out of 4 nights. We stayed the first night, and then had to switch to the Best Western down the road because Grandma's was full, and then we were to come back for nights 3 & 4. We ended up not coming back. I believe we had one of the smaller rooms. There is a great variety of room sizes and shapes, it would certainly pay to ask for a larger room when you make a reservation. Our room was fine, especially compared to the rest of the Juneau market. Good little restaurant on site. But we had a suite down the road, and we preferred it to our room at Grandma's.

    5
    « A nice piece of home while on the road »

    Just returned from a business trip to Juneau yesterday where i had stayed at Grandma's Feather Bed. i had a great experience and a great room. Over the years i have stayed at most of the hotels in town (including some B&B) and Grandma's Feather Bed is at the top of the list for me. The rooms have a unique layout so you don't necessarily feel like your in a typical hotel. The restaurant was nice with the typical and a few specialty choices. The only draw back is that they do not serve wine or beer, however since i was going to eat in my room anyway I placed my order and went to Safeway a couple of miles away. By the time i got back my meal was waiting for me. The staff were very at tentative and it was almost like I was their only guest but in the evening and in the morning. My room was in the front of the hotel so i did have a bit of traffic noise. The only question i have is if your looking for a reasonable price hotel, why wouldn't you stay here?

    5
    « BUSINESS TRIP »

    it's always nice ot have a great hotel to stay in when on business Grandma's Feather Bed is the place to stay in Juneau when you want a great place to lay your head - the food is great too - when you don't want to leave the hotel you can go right to the dining room or have it sent to your room - whichever works best for you

    5
    « This will be the only place I stay in Juneau »

    This is just the cutest bed and breakfast. It has a cozy, rustic feel. It is slightly worn but it seems to feel like it should be well loved. The feather beds are truly amazing. My room had a cute alcove with a table and chairs perfect to sit in the sun with my morning coffee. It is amazingly clean and I can not say enough about the customer service. From the front desk reception full of sunshine and smiles to the waitstaff in the restaurant. They assured everything was perfect. The restaurant is an added bonus with room service. The food was delicious and portions were huge. You won't go away hungry. Definitely a must do for couples.

    5
    « great B&B »

    This is the second time staying here with my wife. Just like before, it was a great time. the rooms have plenty of space, the are clean and comfy, and carry the Victorian era theme in them. The whirpool bath tub is always a nice touch. The area where the toilet is very small ( I am 5'4" 200lbs), not a big deal but could be for other people. The bed is comfy but it does have feather topper on it so you might notice the quills poking through. Breakfast was included in the price of the room and was very tasty. Overall a great experience and will repeat visit our next time out we go looking for a moderately priced B&B

    5
    « Very Cute and Great Staff »

    I stayed for 6 nights. The location was convenient (close to the airport) and near my business interest. The Staff was super friendly and helpful. The rooms are over the top country cute. It is a little strange having the shower right in the middle of the room, but I got used to it. The room was super clean with great house keeping staff that kept it that way while I was there.

    5
    « Grandmas Feather Bed »

    What a lovely place to stay! The rooms are a little bit of a throw back but they are comfortable and quite cozy. The made to order breakfast is very nice and their dinners are very tasty as well. They give you free access to the best gym in town and I always enjoy my stay at this place. Reserve early not real big and sells out fast!

  • 5
    « Charming place, more like a B&B »

    I went to Juneau to meet my daughter's Coast Guard ship. I was very pleasantly surprised by this hotel. They were extremely friendly and helpful and had a free shuttle from the airport and also to take me downtown. The breakfast was fantastic! I would love to go back and stay again!

    5
    « Great experience! »

    As I stated previously the respect that is shown by upper management towards the employees if reflected in the experience of the guest. I appreciated the pleasant and approachable individuals who were there to accommodate my needs during my stay. The room was comfortable and homey! Great experience. I will be staying here in the future when I visit Juneau!

    5
    « More like a B&B than a hotel »

    I believe that this building has only 14 rooms or so and the inside and outside looks more like a house than a Best Western hotel. The rooms are cozy and comfortable. They include a Jacuzzi or whirlpool tub, kitchenette, and plenty of room to make yourself at home. Some of the suites also have fireplaces. The staff are all very friendly and helpful and you feel welcomed and appreciated as soon as you arrive. The restaurant downstairs has pretty good food and variety for such a small place. I will definitely stay here again when we visit Juneau!

    4
    « Cute furnishings »

    Nice attention to appearances. Rooms vary in decor and size. I like the furnishings in these rooms. It feels less like a hotel room and more like a bedroom because the rooms have individualized furniture. Not cookie cutter.

    4
    « truly grandmas »

    we stayed in two different rooms and both were a different experience the whirlpool tubs were amazing and comfy beds its close to the store and lots of restaurants as well and if you dont have car they pick you up as wekk as take you where you like to go

    5
    « 2 nights »

    Cozy atmosphere as soon as you walk through the door. Feels more like a bed & breakfast than a typical Best Western. Staff very friendly. Comfy bed and tub with jets in room. Room was clean. No microwave or fridge in room. Breakfast included with stay but not your typical hotel buffet. You order off their restaurant menu. Full service restaurant opened for breakfast, lunch and dinner. Had breakfasts and 1 dinner there....delicious food. Worth eating here, whether you are staying in the hotel or not.

    5
    « Memorable Stay »

    We stayed ten nights at Grandma's Featherbed celebrating our ten year wedding anniversary in September. We were thrilled with our experience. The moment we walked in the door we were greeted by some of the friendliest staff. I could write a lot about our experience but to keep it on the short side I'll just share a few of the highlights. The restaurant exceeded our expectations. We ate almost every meal there. I've never been impressed with in-hotel restaurants, but Grandma's is something special. The breakfast is the stuff dreams are made of. I kid you not. They have a build your own omelet (best ones I've ever had), fresh blueberry pancakes, french toast, and almost any other breakfast food you can think of. For lunch we ordered the carne asada tacos almost every day and never got tired of them. They are that good! It was so convenient to have a place to eat right outside our room. The actual hotel is very quaint and cozy. Each room is decorated uniquely and has its own personal charm. The best feature was the giant jetted tub! The location is also great. We were able to do many things around Juneau and Douglas and not have to worry about making a long drive back after a tiring day of hiking and exploring. One of our favorite things we did during our stay was hiking to Herbert Glacier (pictured below). Probably the most beautiful thing we've ever seen! It is a ten mile hike round trip, so expect to spend most of the day making the trek. But again, with the hotel so conveniently located you don't have to be bothered with a long drive back into town afterward. Visiting Alaska was a dream come true for us and staying at Grandma's Featherbed was the icing on the cake.

    4
    « comfortable and quiet »

    Front sign is not noticeable before passing the driveway. It should be better lit. The stairs and ramp are easy to use. There is no elevator on property, so be aware of that. The room count is small, so availability can be limited. Each room is unique, so some have amenities, that another does not. You have a more intimate setting, unlike properties that are geared towards getting the customer in and out. The dining area is like a small personal restaurant, with real china and utensils. Glasses are-GLASS, nice. Hot Breakfast is included in room reservation, or you can order lunch or dinner separately. The prices vary.

    5
    « Clean and Comfortable »

    The motel staff was very friendly, professional, and helpful. My room was clean and comfortable; it included a large bathroom area with a whirlpool bath, a separate bedroom, and even a small kitchen area. There were a few tight corners (doors that got in the way, etc), but overall the room was well lit, tastefully decorated, and very clean. I enjoyed my stay immensely.

    5
    « Quaint and cozy »

    In Juneau on business and was very pleased wirh my stay at "grandmas house". Large room up stairs with jacuzzi tub. Front desk was always willing to accomodate. Great room service and food. Warm welcoming atmosphere. Will definitely return !

  • 5
    « Quaint setting, friendly staff »

    Check in was easy and Chris helped with my bags. The room was decorated like a B&B and was very comfortable. Large jacuzzi tub. Excellent food with room service. Great housekeeping service. No complaints. Will be back next time business takes me there.

    4
    « We were so well taken care of! »

    This hotel was perfect for our week in Juneau! Terrific staff- very attentive but not overbearing at all. The property is on the older side but considering the available properties to stay in Juneau, and the price, this was the winner for us! Our stay included breakfast each morning, fresh and lovely from the just downstairs restaurant. Very quaint, made us feel like we were at Gram's! This was a PERFECT base camp for our exploration of this gem of a city, Juneau! We would definitely recommend and would stay here again!

    4
    « Unique rooms and Friendly Staff »

    Stayed after a cruise, and loved our time there. Our bed was quite tall, requiring a step to get in, and the feather mattress (yes, they live up to their name) was comfortable, but scratchy, so you need to fluff it up to stop the quills from sticking you! All rooms seemed to be a different design and layout, so ask to see options if you can. Easy location to the airport, and a short drive to town, but close to other shopping areas. Would definitely stay there again if in Juneau!

    5
    « Love Love Love this hotel »

    I have stayed at the Best Western Grandma's Feather Bed twice now and will not stay any place else when I visit Juneau, unless I have to. The rooms are large and cozy. There is a warmth when you walk into these rooms that you only get when you stay with friends or family. The large jet tub is relaxing and a wonderful treat after traveling then working all day. The large feather bed invites you to snuggle in and never get up and large fluffy, comfortable pillows. I don't sleep well at hotels, but I sleep like a baby when I stay here. It has the feel of a Bed and Breakfast in a hotel. The staff are friendly and helpful as well.

    5
    « Great customer service »

    One of the better hotels that I have stayed at. Friendly staff with excellent attitudes and great customer service. Very good breakfast; lunch and dinner served with a limited menu. Located near the airport with shuttle service..

    4
    « The Best Place in Juneau!!!!!!!!!! »

    This place is a jewel. Attended by diligent young people who aren't strangers to hospitality, sensitivity or hard work. The room was spotless, the Hotel condition was first rate. the food at the hotel was better than any restaurant in Juneau. Free shuttle, free wifi, and the hotel room prices and food have value. We were so impressed that we extended our stay by 2 extra days. We don't believe there is a better place in Juneau. Not only will we return, but also, we highly recommend this lovely hotel to anybody.

    4
    « Great Hotel Option »

    My team stayed at this hotel for business. All had an excellent stay. The breakfast was perfect and the staff very friendly. The feather beds were comfortable and each of our rooms had a different theme.

    4
    « Easy to see why it's hard to get a reservation here »

    This is reputedly the smallest Best Western in the entire chain and is clearly made from a different mold! Of relatively recent construction, it was built to resemble a Victorian farmhouse, complete with front porch, rocking chairs and hanging baskets of flowers. The interior is assertively homey, from the dining room off the lobby to the individually decorated rooms. (They call them "suites" and indeed all the ones I saw were large.) Each feature comfortable feather beds and big whirlpool tubs; ours also had cheery wallpaper, a huge chandelier, small table and chairs and a brick wall with a decorative fireplace. We'd asked for quiet and it was, so we slept very well there. Grandma's and another Best Western down the road share a shuttle bus that will pick guests up at the airport (nearby) or state ferry (farther away) and upon request even take them downtown. That's a big bonus for those arriving or leaving at odd hours. Guests also have the option of eating right there; dinner was pretty darn good, although they have no liquor license. And breakfast is included -- cooked to order during the usual hours, with a few things like muffins and fruit put out early for those heading to one of those 6 am ferries.

    5
    « Felt like staying with family... »

    While this is a small property and would expect great service, the staff exceeded our expectations. We were treated like family - in the great context :) The breakfast service and selections were awesome. Most memorable part of stay was the service provided by the young staff - they were amazing.

    5
    « Great stay near Juneau airport »

    Good value with quality rooms and an excellent hot breakfast. Also good food for dinner and reasonable prices. Rooms are well kept up and the internet works well. There are not many other amenities but there is access to a local health club which provides lots of options for keeping up your fitness routine.

  • 5
    « Wonderful and peaceful stay »

    This special accommodation has maintained its consistent high quality and service for many years. Love the included all you can eat (essentially) breakfast. Lovely Hostesses! Yet better rates than other area hotels.

    4
    « Beautiful and Great Food »

    Great visual appeal at the entrance, feels like a B&B. All front desk staff were extremely friendly and helpful, room was clean and the food was OUTSTANDING. Only complaint that I have is that the walls are thin and I could hear EVERYTHING going on next door and across the hall. Only an issue if you are a light sleeper like myself. Overall experience was great though. R

    5
    « A Gem in Juneau »

    Lovely rooms and terrific staff! My husband and I stayed here in July 2015. We came to Alaska for a 12-day river rafting trip and needed a hotel in Juneau for a few nights stay before and after the trip. So we ended up staying at Grandma's twice in two weeks. Because of this arrangement, we stayed in two different rooms. Both were great and during housekeeping time, we got a peek at a few other rooms and they looked equally spacious and relaxing. One thing to note - The first time we stayed we were in the room on the second floor (I think there's only one). It is a fantastic room and I would choose it again under different circumstances. The night we stayed in that room was in the middle of a heat wave, and the hotel doesn't have air-conditioning. They have fans that they put in the rooms, and you can open the windows - it's not noisy in this part of the world. However. It was very humid and hot in that second floor room even with the fans and the window open. I really think this was an unusual experience and the weather was uncharacteristically warm for our stay that night. It was even being talked about in the news. Like I said, I'd stay in the second floor room again in cooler weather. It was very large and since it was the only room at the top of the stairs, it felt like we were staying in our own private retreat. The second room we stayed in was on the ground floor, and it was also very nice. We loved the giant soaking tubs in all the rooms - especially on our stay after our 12-day rafting trip! Breakfast was great. We liked the restaurant area, although we didn't eat any other meals there. They offer a free shuttle service that will take you in to town every other hour (and bring you back), but you do have to reserve your seat with the front desk. On one trip into town, we'd called around 4:30 p.m. to say that we'd like to return on the 7 p.m. shuttle. When we arrived at the pick-up location, they had two shuttles already filled with passengers so they called a taxi for us and the hotel paid for it. I really appreciated that - it was great customer service. I'm sure the fact that we had clearly requested to be on the return shuttle rather than just showing up unexpected made a difference in how they handled that situation, too. They also provide shuttle service to and from the airport, which is just 3 minutes down the road. The nearness to the airport was a terrific convenience for us since are flights arrived late in the evening and departed very early in the morning. Also, I had wondered if being so close to the airport would mean that we'd hear airplane noise, but this was not the case.

    4
    « best of the bunch »

    My husband and I stayed at Grandma's Feather bed at the beginning of September for 3 nights. At first glance I wondered what I had done, but when I saw the competition in town I knew I had made the right decision. The rooms are nice enough and clean enough, the bed is not quite as comfortable as hoped - to be honest it could do with a little less of the "feather bed" touch as the sheets dont stay on due to all the mattress topping. We had breakfast a couple of days which was good and plentiful. THere were brothers, Josh and Vili who drive the shuttle to and from the town, who are delightful and an asset to the Best Westerns, also some sisters that work in the dining room/reception who were so friendly and helpful. I needed to go to a doctor and one of them told me where I should go and actually drove me there. They were both really lovely. The shuttle to and from town is perfectly adequate and to be staying away from the town was much nicer. The town can swell by 10000 people some days when four cruise ships come in. Its much nicer out near the airport. Restaurants are hard to find but we managed. Id recommend staying here over the town hotels.

    5
    « Home Away from Home »

    Grandma's has to be the best hotel in Juneau. With just 14 rooms and breakfast included, it's more like staying at a B&B than a hotel. The front desk, restaurant, housekeeping, and maintenance staff are all incredible and welcoming. The dinner chef in particular was super as she responded to our request for a special dish that wasn't on the menu that week. The whole stay made our anniversary special.

    4
    « Charming Hotel but Restaurant Questionable »

    My wife and I stayed at this small hotel this month and found the rooms and overall service to be very good. Unlike most hotels in Juneau, this one has charm. It is located only a few minutes from the airport and provides free shuttle service both from and to the airport and also downtown (about a 20 min ride). Breakfast was good. What disappointed us was the dinner. Note there are restaurants in town but going there and back if you do not have a car is not convenient. The chef did not appear to know how to prepare fish dishes as the two we ordered were overcooked, dry and tasteless. As seafood is popular of course in Alaska this was surprising. The restaurant does not have a liquor license so no wines or beers containing alcohol are available.

 

Getting to the hotel ...

All directions
From: Egan Drive. Exit at Egan Drive onto Mendenhall Loop Road, to locate BEST WESTERN Grandma's Feather Bed.
 

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