BEST WESTERN JFK Airport Hotel,  Jamaica

3.5/5  - based on 804 guest reviews.
14425 153rd Ln, 11434-4203, Jamaica, United States - See map
+1 718 977 2100 +1 718 977 2200

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
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based on 803 traveler reviews
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Our award winning JFK Airport hotel offers luxurious, clean accommodations and exceptional service. This JFK Airport hotel is just minutes away from John F Kennedy International Airport and the newly opened World Resort Casino. Located in Queens we are also near Yankee Stadium, Citi Field Stadium, Manhattan and Brooklyn. This affordable Jamaica, NY Airport hotel offers free 24-hour airport shuttle to and from JFK making traveling much easier and convenient. JFK shuttle pick up available take Air Train to JFK Federal Circle Station C, courtesy phone for Best Western located at each terminal. Airport Shuttle from Hotel heads directly to Airline Terminal for drop-offs, check with hotel for scheduled pick up and drop off. Shuttle drop offs back to JFK are at each individual departure terminal. New York's La Guardia International Airport is also just nine miles away. The BEST WESTERN JFK Airport Hotel is near many of the area's popular attractions - including Belmont Park Racetrack, Citi Field, Coney Island, Resorts Casino and more - providing much to do whether you're in town for a while or just dropping in for a night. Many of the JFK International Airport hotel's guests delight in fishing, ice-skating, golf and horseback riding. Or head out to Green Acres Mall to do a little shopping. This New York hotel is also the perfect place to stay while visiting students or faculty at St. John's University. Those visiting the area on business can take advantage of easy access to many local businesses from this Jamaica, NY hotel, such as Rockwell Collins, Jamaica Hospital and AOI Logistics. The well-appointed rooms at this New York City hotel offer free high-speed wireless Internet access, a coffee maker, a desk, cable satellite television, an in-room safe and much more. Sink into bed each night at this JFK Airport hotel and wake up to a complementary hot American breakfast including eggs, variety fresh pastries, fresh made waffles and much more. Hotel currently under renovation from 8 a. m. to 6 p. m. in isolated areas of hotel. We apologize for the inconvenience. Sleep & Fly Package available!

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Room 1

Guest reviews


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based on 803 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
186
Verygood
 
271
Medium
 
210
Poor
 
77
Horrible
 
59
Business Business 122
Couples Couples 266
Family Family 199
Friends getaway Friends getaway 63
Solo travel Solo travel 108
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN JFK Airport Hotel,Jamaica
  • 5
    « Perfect for the layover night »

    There is not much around (nothing) but this hotel is for hanging out after a long flight or before taking an early flight. The rooms are very comfortable. Everything is very clean and the breakfast is very good! The staff is friendly and that's appreciated after facing the not so friendly airport people.

    4
    « Convenient stop over hotel »

    My husband and I stayed one night as we had an early morning flight from JFK. We booked based on previous reviews. We were picked up,and dropped off by the courtesy shuttle and the drivers were both friendly and helpful. The whole process of being picked up is very easy and after taking the air train to federal circle, you call form the courtesy phone and someone will collect you from the shuttle pick up point. The hotel provides breakfast, which we didn't have time for but there is no restaurant to eat in for other meals, as stated by other reviewers. However, there are take away menus in the room which cater for all tastes. The room was small and dated, but we were only there for a night ! The staff were very professional and I would stay again.

    5
    « High quality accommodation, excellent customer service at affordable price! »

    I usually associate Great Western Hotels with neat and clean and affordable but not necessary upscale. However this location blew my expectations out of the water. I travelled here to see a performance at the Met and take in the vibrant vibe of NYC, so I simply needed a clean, comfortable place to stay within my budget, close to the city. This was it and more, from it's large flat screen TV, classy Danish inspired furniture and bed (crisp sheets and immaculately made bed with crisp classy sheets and bolster throw pillow) and marble walls in shower stall, to, and this is the best part, it's warm, hard working staff. I had just arrived to breakfast a minute or two late, and the efficient team was cleaning and putting things away. I must have looked starved, lol, because one of the team members, her name is Feroza, asked me if I needed anything and made sure I was taken care of. I particularly remember her kindness, because I had a long activity-filled day ahead and needed the fuel and to stay within my food budget. Not every hotel chain understands customer Service. Though I was a two or three minutes late to breakfast, it's understanding and kind individuals like Feroza and the quality accommodations at a reasonable price that let me know that Best Western understands and places a premium on providing a great place to stay and a fantastic team to ensure our stay is wonderful. If all Best Westerns are like this, they'll keep my business! Thank you Best Western at JFK.

    3
    « Early Flight »

    We stayed one night we had an early flight out. Rooms were clean. Staff was nice they offered a free shuttle to the Crown Plaza for food and drinks shuttle was prompt both ways. Good choice for and early flight would stay here again.

    4
    « Flying out of JFK early, so left Manhattan and spent our last night here. »

    Nice rooms, clean, good breakfast, efficient shuttle to JFK. Ferozia was on duty while we were eating breakfast and was a great help to us and very friendly.The staff at the desk was also very friendly and helpful.

    3
    « Clean, comfortable, and convenient »

    Easy, inexpensive access to Manhattan and JFK. Arrived at JFK at 10am. Called hotel to let them know I arrived. By the time the free shuttle dropped me off at 10:30 they had a room ready for me, even though standard check in time isn't until 3pm. It felt so good to take a hot bath and slide into clean sheets after a cross country red eye flight. It took me about 90 minutes and $9 to get to Manhattan the next day using free shuttle and air train/subway. I had yogurt, raisin bran cereal (with fresh blueberries) and a waffle as part of the free breakfast. The staff was friendly and helpful.

    4
    « Functional »

    Decent enough hotel with good shuttle service to JFK. No restaurant, but has a very good hot breakfast buffet and 10 minute delivery from a Chinese restaurant nearby. Front desk very willing to help under New York City conditions.

    5
    « OUTSTANDING CUSTOMER SERVICE »

    I stayed for just three nights in JFK, and I must commend the staff for their great service. I would like to say a huge Thank You to the one breakfast staff in particular 'feroza' just my little angel.. she was highly efficient and followed through with her amazing customer service every day, I can say ferozia made it pretty clear that great customer service is first and foremost always. I recommend this hotel, i will certainly return and don't forget ask for "feroza"

    3
    « Clean, good condition and Dull »

    The Best Western JFK is functional. It provides a clean, well maintained room at a reasonable cost. In the room, everything worked. The check-in process was simple and quick, as was check-out. The staff were polite. The included breakfast was decent food, in a crowded canteen-like atmosphere. The hotel lacks any character and charm, but that is unlikely to deter the airport travellers who use it. On the down side, it is noisy, being close to a freeway, but no more so than other NYC hotels. The hotel has a free shuttle bus to/from JFK running once per hour. The hotel is very close to the airport so the shuttle ride is short and painless. The shuttle pick up point at JFK is hard to find and horrible, exposed to all weathers, but all hotels in the area share it and its more a problem with JFK not the Best Western.

    4
    « suitable for purpose »

    mostly good . staff lovely . Would have liked a place to eat in the evening. courteous breakfast staff . gym room useful . airport shuttle useful . Reception staff esp Savi was very helpful ... the place was clean and tidy ... snax available

  • 5
    « Great Place »

    Very clean inside and out. The staff is awesome. Had just gotten off a 7 day cruise and had not sleep at all. The room was clean, great tub/ shower and bed was wonderful. We had a good nights rest.

    4
    « Overnight layover »

    As far as NY prices go this wasn't bad value. The free bus from JFK was a bit of a scrum and not obvious that it is labeled Holiday Inn Express. Check-in was ok as I was first off the bus but as majority of visitors seem to come in on the JFK bus a imagine you may have to wait on occasions. Room was small but very clean, breakfast really was excellent. Special mention for Ana who seems to run the breakfast area, does amazing job and really helpful giving advice on how to get downtown as cheap as possible by avoiding taxis and using subway. Would definitely stay again.

    4
    « Brand new clean JFK Airport hotel with 24 hour free shuttle »

    Perfect for a JFK layover and inexpensive for visiting NYC if you don't mind making the trip each day back and forth with their shuttle bus and then the metro. Good breakfast to get you going for the day. Industrial area along a highway so not touristy.

    5
    « Great place! »

    A great place to relax on your way to or from JFK. Personnel are helpful and friendly. Rooms are spacious and clean. Close to subway to go into city. Enjoyed our stay here. No restaurants around so it's a good idea to bring food. There are Vending machines but choices are limited.

    4
    « good place to stay if you drive »

    hotel provides breakfast, which is good. However, the hotel is not close to restaurants, you need call or online order food for lunch and dinner if you don't want to walk 15 minutes besides busy driving roads

    3
    « Clean »

    Rooms small, but clean. Bathroom updated. Typical hotel breakfast. The lady in the breakfast room was great! One...shower spray was weak, driver from the airport not very courteous or friendly. It was an okay place to stay, but too expensive for what was received.

    4
    « Good hotel, very nice staff »

    Came for a couple of nights with the family. Approximately 5 minutes drive from the rental cars in jfk , but there's also a shuttle service which is nice to have. Staff (Kavita) was very helpful and gave us the rooms we needed for handicaps. Our room was on second floor facing the street so was a little noisy (people talking in the street at night could be heard too well). The breakfast was nice and as expected. Will definitely come back again.

    5
    « A 'home' away from home »

    Excellent friendly staff and service. Very welcoming. Love the breakfast area facilities. Room is clean, comfortable bed and bedding, with everything one needs. Feel comfortable hanging out at the hotel which helps very much while on the road.

    4
    « Ideal »

    Ideal for airport . Comfy large bed , clean and tidy , friendly staff , breakfast provided , iron and ironing board, tea and coffee , tv, powerful shower , wifi not great . Shuttle bus provided to airport. Menus provided for take away food, Burger King and 7/11 shop 10 mins walk away . Plenty of parking for cars . Safe in room .would stay again.

    3
    « Comfy bed, Close to the Airport, Free Shuttle »

    Great free shuttle to/from JFK Airport, runs on the half hour. Small lobby area, 6-7 steep stairs from lobby. Elevator not working when we checked in and we were on the 4th floor, and very tired-help did arrive to carry our 2 suitcases though. Hotel is slightly in need of updating. Beds were very comfortable, which when flying in from International travel was very important. Left early in morning so unable to try the breakfast. Would stay here again if for just over-night. Pricey for the stay although this is New York.

  • 4
    « Best Western Jamaica, New York »

    The front desk staff were very friendly and helpful. Room very clean and beds comfortable. Excellent selection of foods with hot breakfast. Shuttle to airport and local restaurant. Very close to airport.

    4
    « Great deal near the airport »

    I was transiting back to the Atlanta through JFK and needed to overnight for my flight the next morning. I've stayed at Best Western's in the past and found their product...rooms, breakfast, etc. very satisfying for the price. The room was exactly what I needed...plenty of charging ports, light and a black out shade. The A/C worked very well and the bed was very comfortable for me as a side sleeper. It is a plush top, which I prefer, not pillow top or flat mattress. Linens were clean and fresh. I was very early for breakfast. I made myself a blueberry waffle and had a couple of sausages and cereal. There were many options for bagels and bread, and 4 different cereals. I was sorry the eggs didn't appear before I needed to depart on the 5:30 a.m. shuttle. Given the opportunity, I would not hesitate to stay at the hotel again. Some tips: Shuttle runs from the hotel every hour on the half hour. This means that after dropping guests off at terminals it will arrive sometime around the top of the hour at the Federal Circle waiting area. Two things: 1) The Best Western logo was very small on a Holiday Inn Express van. The two hotels are across from each other so you can take that one. 2) The way to the hotel vans is not well marked. You need to make an immediate right in front of the entrance to the Hertz rental center and head down a covered path to the circle where the hotel vans wait for passenger.

    4
    « Hotel near JFK »

    Was not fancy and would not walk around outside the hotel but it was exactly what we needed and expected for a 1 night stay near airport with transfer to/from airport. We used transfer to hotel from airport when we dropped off car which was very easy and then early the next day for an early flight out of JFK. Would not hesitate to stay again.

    4
    « An electronic junkies dream.. »

    Really like this place. 4 plugs and 2 USB at the bedside. Charging everything at once. Bed comfortable. Room very clean. Many restaurants deliver here as there is no on site restaurant. Picked up at federal circle and will be dropped off at terminal. Front desk friendly as was shuttle driver.

    4
    « Good location for JFK »

    My flight landed at 7 Am. I called the hotel from the airport to check if they can check me in early and they said that by 9 a room would be ready for me, and they didnt even charge me extra for that. Shuttle service from JFK was great. From the hotel they have a shuttle every hour. In the next morning the driver dropped us off at our gate and not at the shuttle station which saved us time

    4
    « One nighter at Best Western JFK »

    Stayed one night at the Best Western JFK on September 10th. Very close to JFK Airport and ideal if you plan to travel on the next day. The hotel is clean and front office staff pleasant. Breakfast was fair but not exceptional. This hotel does not have a full restaurant and meals have to be ordered in. The hotel offers a free shuttle service to the airport. If you plan on staying longer than 1 or 2 days, I recommend moving closer to the city.

    4
    « Good start to the holiday, just a shame about the waste! »

    Only stayed one night as we wanted somewhere close to the airport after a long flight. It has a free shuttle from the airport but just be aware that you need to get the train to the right stop where the shuttles are (that is free as well). The room was good: lamps which had charging points were a great idea, bath was jetted (didn't have a chance try it sadly), air con, and the bed was comfy. Breakfast had a lot of variety (including a waffle machine). The only negative was they used disposable plates, bowls, cutlery and cups which seemed extremely wasteful especially as there was no recycling that we could see!

    2
    « Location »

    Location is remote and no near other services, including restaurants. Ran out of some breakfast foods. Exercise room locked. The shuttle to the airport was on time, and the staff was friendly. I trusted this hotel would be okay because I booked it through Costco.

    3
    « One night's tenant. »

    I stayed there on the coldest Valentine night of NY just for one night as a transit passenger. There was free shuttle service from JFK to the hotel. I had to come to Federal Circle station where there is a call booth to call respective hotel (free) and the vehicle arrived within 15 minutes. But for me on that night with minus 18 deg. Celsius, that 15 minutes was endless waiting! There was return shuttle to the same place next morning at designated time. Reception process was prompt with good behavior people. Hotel is self service a expected. Lobby and corridor were not that much clean but the room was. Linen were good and clean, bedding fine, room was quiet and sleep quality good. The in house restaurant serves breakfast only and for dinner one have to go to some other place. The breakfast they serve were mostly bread, juice, fruit, coffee etc. and were plenty. The waitress present there offered to made me blueberry trifle - so tasty! Checkout was also prompt. strongly recommend for transit passengers on a budget.

    5
    « For an Overnight stay - it's really good. »

    We stayed here overnight after a flight from the UK. As we were flying out the next day we just booked a hotel with a free shuttle (which was a bonus) The hotel is dated and the rooms small, but we found our room to be perfectly fine. The room has all the things you need for an overnight stay and we found it fine. The staff were very friendly and very helpful. The breakfast area will get busy as it is small, but we found that the breakfast was plentiful and tasty. The wifi was good and was free so that was good. You don't really want to be staying there any longer than 1 night as there is literally nothing to do in the area, it's essentially on a business estate.

  • 4
    « Convenient free shuttle »

    Best Western JFK Airport ? (NYC) ? This typical Best Western is an older model, but the small room was clean. It is close to JFK and offers a free shuttle to the airport. It also provides a free breakfast. The staff was the best part of the stay. They were all very helpful and gracious.

    2
    « Poor hotel overall »

    The only good thing about the hotel we liked was the shuttle service. The floors are nasty and need cleaned. THE smell throughout the entire hotel is BAD!! Once we arrived we never left due to the surrounding of the hotel. The breakfast area was hot and crowded at 7 am. The hotel is very dated.. Not the usually Best Western that my family was used too.

    4
    « Overnight stay »

    It's in the middle of nowhere, but it's minutes from JFK. The room was small, but it was very clean with modern bathroom fixtures. The bed was comfortable, the air conditioner worked well and the room was quiet. I did not check the Wifi. The included breakfast includes hard boiled eggs, fresh waffles, sausage, and the usual fruits, toast, cereal and pastries. The front desk staff was very polite and helpful. I wish there were bar soap for the bathtub instead of the gel dispenser. That's the only thing I would ask them to change, a minor point. I think this is a good choice for an overnight stay when you've got a flight the next morning. They pick up at the airport from the air train frequently, but returns to the airport are only hourly. While not a 4 star hotel in the usual sense, if you need to overnight near JFK, this is a good choice at a reasonable price.

    3
    « will do in a pinch »

    When stranded at JFK by Delta we booked here for one night. The venue is close to the airport and other hotels. But it does not have a restaurant or a bar. Neither does the area around. So come prepared if you are hungry or want a drink. The room is small but nicely furnished. The TV is the old CRT type and the internet is slow. The breakfast was standard Best Western with a nice waffle maker and fresh blueberries etc. No complaints there. The hotel operates a shuttle every hour on the half hour. Nice.

    4
    « Most Improved Hotel Award »

    We chose the Best Western JFK because we were looking for a reasonably priced room that included breakfast and we had stayed here once before, However, to our surprise, we found that recent renovations and excellent management and staff had earned this hotel our "most improved" award. Our room was on the 4th floor and was tastefully newly decorated and immaculately clean. A full breakfast with wonderful service awaited us each morning, including made to order waffles, yogurt, fresh blueberries, fresh strawberries, several kinds of juice, freshly made very good coffee,meats, and scrambled eggs that somehow were never dry but always fluffy and delicious, several flavors of oatmeal. A shuttle is available every hour on the half hour 24/7 to take you to your terminal at JFK or to Federal Circle station, where you can get a short air train ride to the New York subway or the Long Island Railroad. Pickup is available there to take you back to the hotel, and we never had to wait longer than 10 minutes for a return trip. How do they do that? A most enjoyable stay!

    5
    « Great staff, easy stop over in New York »

    Lawrence, the hotel manager, went out of his way to make us feel welcomed. He was so friendly, helpful and professional! What a terrific asset to your hotel. We truly had 5 star hotel service. The proximity to jfk, convenient shuttle, very reasonable price are reasons that we chose this hotel, the service is why we will return.

    3
    « Just ok. »

    Room was clean but the hotel wasn't great. Receptionist was more interested in her phone than checking us in. Location not great but to be fair we knew that and this was just a one night stay close to the airport so we didn't expect much.

    4
    « Good stay »

    Comfortable, friendly staff, good service, clean and quite room. Clean bathroom. Breakfast was ok. Very close to airport and convenient. Bit pricy but probably because of the locality and other hotels around

    4
    « Clean and convenient »

    Quiet clean, comfortable bed. Excellent breakfast and very friendly staff. I used the pick up and drop off shuttle. I needed to do some stretches and the carpet, while vacuumed, was a bit sticky - some carpet steam cleaning needed perhaps?

    5
    « Nice staff »

    The front desk and the staff Feroza Kadir at the restaurant is really nice and helpful! The room is small but clean. Free shuttle service to the airport is regular and timely. We have an enjoyable stay!

  • 4
    « Great airport hotel, excellent value »

    Arrived at JFK and found the Hotel Shuttle bus. The hotel is spotless and comfortable. Breakfast was included, Coffee was not great but I have never found good coffee at any USA hotels. Excellent fresh strawberries and blueberries available. Lady in dining room very helpful. Breakfast room is rather hot and stuffy, and it was summer. Good selection for breakfast. Room was spotless. Location not much but as an airport hotel, can highly recommend. Very comfortable bed and excellent wi fi

    5
    « Comfort Close toJFK »

    If you have need to be close to JFK this is the place for you. Breakfast included covers all food choices and friendly happy staff on hand to assist you with finding what you want. Coffee is very good, almond milk provided for non dairy people. Rooms very comfortable and we got a Jacuzzi in our bathroom. Would stay again with the free airport shuttle a short ride to your gate. 10/10 for this Best Western

    4
    « Solid Choice at JFK with Great Staff »

    The location of the hotel requires a car to get around to restaurants, etc. This property is a solid choice for JFK where hotel quality is all over the map. My only negative comment on the location of this hotel is that it is not near any restaurants. Otherwise, the staff was very friendly and helpful and the rooms were clean.

    5
    « small hotel with good service »

    (+) : an hourly airport shuttle is so convinient, the breakfast is good, staff in breakfast area is so polite and helpful, the bed is comfortable, the bathroom is big enough and clean, 5 minutes from JFK airport, they have vending machine in each floor, there is a lot of space to open suitcases. (-) : they only provide a small square pillow which I found weird.

    4
    « Tiny Room, High Price »

    This was probably the nicest airport hotel I've ever stayed at; most have been really bad. I deliberately selected the Best Western because it was expensive, hoping that it would be well above average. The room was clean, well appointed, and everything functioned well, but it was very small. Not a good value. However, the most serious problem was that, even though there were several other airport hotels nearby, there seemed to be almost no place to eat lunch or dinner. All the hotel staff could recommend was to order a meal delivered or to take a shuttle to another nearby hotel. Finally, we found a restaurant (acceptable but not great) at the nearby Marriott.

    4
    « Day room »

    Facing an eleven hour layover at JFK, we opted for a day room at this Best Western. Wise choice! We were able to shower and take a much appreciated nap before heading back to the airport for our trans atlantic flight. The shuttle driver very generously took us directly to our terminal. Made the dreaded West Coast to Europe trek MUCH easier.

    4
    « Convenient, no noise, but isolated »

    I stayed two nights between my flights, and can't complain about the property and its amenities. The room was a good size and very clean, the front desk staff were really helpful, particularly when a child started running up and down the hallways, unsupervised and screaming. They handled the situation very quickly, which I appreciated! The hotel is very isolated, although there is another hotel right next door. Many restaurants will deliver to the hotel, and I would advise using either GrubHub or Yelp to choose a restaurant, rather than relying on the restaurant flyers available at the hotel. The shuttle to the Federal Transit Center at the airport operates pretty regularly, and it's easy from there to either go into the city, or catch the AirTrain to the airport terminals. The rooms are very quiet, and I had no problems falling asleep - no airline takeoff off or landing noises were audible at all. I'd choose the Best Western again if I had another overnight layover at JFK - its proximity to the airport, friendly staff, and clean and comfortable rooms are worth the fact that it's far away from dining options.

    3
    « A night before our flight »

    We stayed here the night before our flight. The room was very clean, the king bed was comfortable; the lady at the service desk recommended a great place to get new york style pizza (she was right); the shuttle picked us up from a flight and took us back for a flight the next day. The traffic was bad but he got us there early and was very helpful.

    3
    « Near the airport. that's all. »

    I only stayed a night for my early flight the next day. The room is clean and the bed is comfortable. The shower area got black spots on the floor which is very unpleasant. There are also no restaurants nearby and you have to call for delivery.

    4
    « very good for short stay »

    This is a very good place for short stay. It's comfortable, convenient for transportation to the airport, and has quality food choices for dining options. I recommend anyone visiting for a short period of time, a minimum of 1 day to one week of stay. Furthermore, the cost is decent for budget travelers. Once again, I'd recommend this place for short stay travelers. Good luck

  • 3
    « Avg. hotel, not as good as other Best Western »

    Stayed here for early flight in the morning. The hotel room is average. My room is quite small(king bedroom). You can hear noise from the highway but not too disturbing. I have stayed in other best western hotels with much better rooms. Price is reasonable. Their is nothing to expect too much from this place. Free WiFi is good.

    1
    « Never again! »

    This is my second time staying at this hotel. The first time it was just ok. This time it was awful! Upon arriving we were placed in a room on the second floor, which is basically 6 feet above ground level. I didn't really like being ground level and asked if we could move to the second or third floor. The person at the front desk looked on the computer but said they were fully booked and had no available rooms, which I understood. I went back to the and checked to see if the window was locked and it wasn't. I tried moving the locks up and down but the window would not lock. And the only thing behind the window was a screen that was not even properly aligned. I called the front desk and the same person came to our room and attempted to lock the window, which was unsuccessful. I said I was not comfortable staying in an almost ground level floor with a window that doesn't even lock. The individual attempted to convince me that we would be fine because there is a camera close to the window and also because the window is close to the entrance and if any one tried to open the window he would hear it. I explained that I am not sleeping in a ground level floor with a window that does not lock and he said he would try to see what he could do to get us another room. Within five minutes we had a room on the fourth floor. We checked in after midnight so I know it was a lie when they told me 10 minutes before they were fully booked with nothing available. When we got to our new room and i pulled the blanket down on my bed I found multiple black spots or stains on the sheet. At this point I was so tired that I just pulled the sheet off and tried to sleep without letting my face touch the sheets. The bed was hard and uncomfortable and I did not sleep well. When I explained everything to the manager in the morning her response was that the windows do not lock and that we would have been perfectly safe on the second floor because there's no way to open the window front the outside (looking at the windows from the outside I can see that is clearly a lie, if someone wanted to get the window open and it's not locked, they could). She kept saying she's sorry but her face clearly showed she did not care. She offered me a gift card for another stay at any Best Western hotel. As if I would ever stay there again! I will never be staying there again.

    2
    « Very disappointed »

    As a BW Rewards member I picked this for a night before my flight at JFK. Arrived at airport,called twice for shuttle. No answer. Ubered. No restaurant nearby, no food in hotel. SMALL reception area. Once in room called desk and...no answer.

    2
    « bed experience »

    - room was clean but very small - breakfast was terrible eating with chipset plastic fork and knife - taxi was extremely expensive ($55.00 for 25min ride to the shopping mall) - overall experience was very negative

    4
    « Overnight stay in NY between flights »

    Located in hotel area near JFK with shuttle available to and from airport. Functional hotel but with lovely staff. Arrived early, before check in time, and were offered seating in coffee/breakfast area and connected to Internet. Wifi not good and couldn't get into Google. Room clean and with super king size bed. Breakfast God with plenty of choice and included in price. Staff were friendly, helpful and had good eye to eye contact. No eateries or places to go in area. Need taxi and one was ordered for us to go to Jamaica where there is some life as well as transport to NYC. Meter rate for return taxi to hotel.

    5
    « Great Experience! »

    My daughter and I stayed here last night and it was much more pleasant than I expected for a budget hotel. The staff were all amazing--best customer service that I have seen in a long time. And the breakfast had a nice variety of hot and cold food including homemade waffles and great NY bagels! I highly recommend this hotel. Rooms were small (NY style), but clean and recently updated. The only area I found a little frustrating was the WIFI which was slow, but their service certainly made up for it.

    4
    « Budget but good »

    This was a good place to stay before our early morning flight out of JFK. The rooms were comfortable and located in a cluster of other chain hotels. The shuttle was great - left every 30 minutes - and prompt. The front desk had a tray of brown bag breakfast for us to grab and go- nice touch and appreciated!

    4
    « Very nice for an airport hotel »

    Close to the airport , nice and cosy . Small budget hotel but nice rooms do not expect anything fancy . good service the staff is nice and helpful . Breakfast is also basic nice and homely . The airport shuttle is free and every 30 minutes .. .. NICE

    3
    « One night only. »

    Stayed here for one night before our flight back to Canada. So glad it was one night. Front staff were helpful but the room was tiny. You could hardly move. I know we had luggage but this was crazy. Not really safe to venture out so we ordered pizza. They have menus to different restaurants. I cannot remember the name of pizza place but we have had a lot better. Bed was comfortable and shower was good. It was very clean. Breakfast not as good as other best westerns we have stayed with. Would we stay here again most likely not, now we have an idea of the area.

    4
    « Good hotel »

    The occasion was not the best, but the hotel was a great option. I was able to get a King bed. It was clean, modern and surprising. Usually, the hotels that are not the biggest, are the worst. I was pleasantly surprised.

  • 3
    « Overpriced, but fine if you need to stay near the airport. »

    It gets the job done and is clean enough for a night's stay if you need to be by the airport. The free shuttle to and from the airport was useful. Don't expect a real breakfast. There wasn't one the day we were there.

    5
    « Very good place to stay near JFK »

    I arrived and checked in with no hassle. I needed to print out boarding pass, etc and this went very smoothly and the service was free. The breakfast was ample although I had an early flight and couldn't sample as much as I would have liked. I'd stay here again.

    5
    « BW Standards »

    Have not been disappointed yet with any of my stays at Best Western. The staff is very friendly, the breakfast is sufficient, and the accommodations are satisfactory, all that I would hope to find when staying at a Best Western, Thank You.

    4
    « Overnight stay from London to Cancun. »

    Very lovely front desk staff Kevita, she checked my sister and I in very quickly and recommended places to go in NY and how to get there. She also called up to the room to make sure everything was OK, which I think was so sweet!! The room was very clean and bathroom as well but we didnt get to try breakfast as our flight was at 8.15am the next morning.Thank you Kevita. I'll definitely be coming back to stay here again.

    5
    « A welcome deprive from traveling »

    With a late night check-in, front desk was on point, very nice attitude and helpful despite the late hour. Breakfast was awesome! thanks to the friendly cheerful and accommodating Ferola. I would stay again when arriving late into JFK....of and 24hr FREE shuttle to hotel from Federal Station off the Air Train. Thank you!

    5
    « Great hotel very near to JFK »

    WE have stayed here before. It's a great hotel just minutes from JFK. Ideal if you've got a very early flight. Plenty of free car parking on site. Very helpful and friendly staff. Great rooms with very comfortable large beds. Didn't get to try the breakfast or the gym because of our early departure. Will return again.

    4
    « Overnight stay »

    Very clean and friendly hotel. Front desk were very helpful with printing boarding passes as their printer was out of ink. Feroza the girl looking after the breakfast buffet was very helpful. Easy trip to the airport on the shuttle.

    5
    « Very convenient and comfortable »

    Best Western JFK Airport Hotel was very accommodating. There was a very timely pick up shuttle from the airport and also a convenient return shuttle. The room was comfortable and clean. We were here due to an overnight flight and this location was so convenient. The staff were very professional and helpful. The breakfast was great with the most customer friendly staff anywhere. Highly recommend.

    5
    « "Felt like a home away from home" »

    It was a perfect stay for an overnight. As soon as I walked in i was greeted by Front Office Manager Mrs. Savi Singh who was able to answer all of my questions and accomodated me the best way possible. I highly recommend this hotel

    4
    « Pleasure »

    The staff was very pleasant and accommodating. The breakfast offered in the morning was very good and they opened early to accommodate a few of us that had to leave early. The place was clean and close to the airport. We were staying over night so we could catch our flight home in the morning to Atlanta.

  • 5
    « OVERALL MY EXPERIENCE WAS AMAZING »

    The bed was very comfortable, i slept like a baby. Food for breakfast is amazing. All the staff were very friendly and professional. I will be staying here again and i will definitely spread the word. Thank you so much for your hospitality.

    5
    « Great overnight Better breakfast »

    Really enjoyed our overnight after flying for 15 hours. Great rest and refuel before we had to fly the last 7 hours home. Great service and staff! The breakfast bar was great the next morning we enjoyed our food and the service was better than many restaurants. I would recommend this hotel and will stay here again!

    5
    « Happiest place in NYC »

    Besides receiving the best western Rewards snack pack we've ever received as a rewards member, and our first towel animal ever at a hotel, we were greater daily with a big welcome and happy faces. I asked one of the hotel maids if they were given happy pills. She said no, but being happy was good for her at work, and if she could start customers off on a better day, everyone would have a great day. The breakfast buffet staff was amazing too. They volunteered to bring drinks to our table, yogurt, one helped me slice and toast the bagel while I got my eggs. On Friday Feroza brought me yogurt and when taking away the empty container asked if she could bring me another peach yogurt. Convenient pick up from airport air train. No place to eat dinner nearby so be sure to eat dinner first or bring something with you. Limited parking even though decent sized lot shared by three hotels. But that would depend on number of guests with cars. Parking was free which is great for NY.

    5
    « Good »

    Very nice services especially the lady who serves us breakfast #feroza . The hotel is very clean and pick up the airport was easy to find when we ask the informationcentre.ehmm the breakfast is goodas well. Especially the lady who helped us a lot and very nice .

    5
    « Fluffy scrambled eggs »

    Nice room, very friendly and helpful staff. Ferola's breakfast eggs are the best I have had on a free breakfast. She enjoys helping guests...nice smile to welcome you in the morning.thank you for your attention.

    4
    « A good break »

    Traveling from the Philippines was a 21 hour leg. We arrived in jfk (after the taxi welcome) and went to the property. We arrived late at night and found Jamal who attended to us very accommodating and friendly. It was a great welcome. The hotel is basic and clean. We had a good break from the flight and ready to begin our holiday!

    3
    « Stop over »

    Decent place to stay for a stop over before heading on... close to airport and very accessible by shuttle. The bed was nice and comfy. Quite a lot of road noise though. Would maybe try a different hotel next time.

    4
    « Convenient for airport »

    Good location for an early flight from JFK or arriving late at night. Free parking is provided for your car. A shuttle provides transportation to and from the airport. The size of the room is adequate. Free WiFi available. Also, breakfast is included. We left before the dining room was open, but were given a bag breakfast to go. We experienced no noise issues. Staff is friendly and helpful. I would stay there again.

    3
    « It works »

    Absolutely nothing great about the place: small rooms, low water pressure, and tight parking. However, there was security in the parking lot, a free breakfast, and a shuttle to the airport. Avoid the stay, park and fly issue. It's not really worth the extra price.

    4
    « Perfect for the genre »

    Let's be honest, what you want from an inexpensive airport hotel is EFFICIENCY and CLEANLINESS. This hotel does both. The airport shuttle was timely in both directions. Checkin and checkout was fast. The room? Tiny, cheap amenities, but very clean! What's not to like about that? You could easily spend hundreds of dollars more for better shampoo in the bathroom, but if you are just looking for a place to crash between flights, Best Western was great.

  • 3
    « Good for one night »

    Clean property, super helpful and nice staff. Free breakfast was delicious. Noise was a bit loud as walls are pretty thin and we were next to the laundry room so could hear and feel the thumping of the dryer. Wish there would have been restaurants within walking distance but there were many places that offered free delivery. Overall, decent place to stay on the way to the airport.

    4
    « Very helpful and convenient service with low price! »

    I revisited Best Western JFK Airport Hotel because I had a good experience when I first stayed at this hotel. I found a good deal with low price and reserved room right away without any hesitation. All staff was helpful and kind with smile. They offer shuttle ban to airport hourly which is very convenient. Thank you and I will revisit you guys!

    5
    « Trip to New York »

    We went there on some business the rooms were clean, nothing special. The staff was nice, the only problem was check in. When the room was booked on their 1800 number we asked for an early check in. Since the person that booked the room is a returning customer of multiple occasions she was told it's not a problem however when we got there we were told no, then we would have to wait a few minutes but we could only get one room for now. Ok that was fine. The continental breakfast was nice.

    4
    « Convenient and comfortable »

    Great location and value with pleasant staff. The shuttle service being most beneficial when arriving late at night. The room was very clean and the continental breakfast with freshly made waffles was superb

    3
    « Survey Feedback »

    Overall the hotel is satisfactory both location, staff and facilities. The breakfast selection was good but the reception area could improve with more comfortable sofa whilst waiting for transfers to and from airport

    5
    « Park and fly hotel »

    Although this hotel is small, it is clean and comfortable. The park and fly option is worth it. It is close to the airport and very convenient. The complementary breakfast is a nice feature also. Always stay here when I fly out of JFK.

    5
    « OK location but value for money »

    I came here middle of the night after badly messing up my flights. Had the Westin to go to next day but did not want to spend 8 hours at JFK airport. Did an instant booking of the Best Western and was not disappointed. Best thing was the shuttle which from memory I had to take from one station away from the JFK subway line, landed me straight to the hotel with no charge. The breakfast was ok not special and the rooms for good for one night. AC was strong which I appreciated. To summarize, good value, short stay, reasonably close to Airport (not right next to it) and free average breakfast. Go for it

    3
    « ok place near airport »

    We stayed for a night with two small kids due to a connencting flight. Friendly and helpful staff. Facilities ok, breakfast awful. Not good enough that we would consider staying here again. No inhouse restaurant makes it difficult if you are staying for longer.

    3
    « Convenient, clean »

    I was stuck in New York overnight, and I had a nice stay at the Best Western. All of the staff members I spoke with were very friendly and professional, and my room was comfortable and clean. The breakfast is decent, and Ferozia, the waitress, was friendly and very attentive. I was frustrated being stranded overnight, but getting a good night's sleep definitely helped.

    4
    « One night layover, met our needs. »

    Three of us had an unplanned layover at JFK at 1 in the morning and needed a place to stay. Best Western JFK Airport/Jamaica, NY met our needs on several fronts: They answered their phone, provided quick answers, had a functioning shuttle service, provided a light breakfast in the morning. The room was small and average. The beds were comfortable. I have no issues with this facility and in fact think they met our needs perfectly, except for no extra rollaway. All opinions are my own. I have no affiliation with this establishment.

  • 5
    « quick overnight near airport »

    we needed a place to stay overnight before an early flight at JFK to avoid traffic and stress. This hotel was exactly what we needed. Friendly efficient check in and out and timely shuttle service to the airport. We also left our car with them and took the shuttle back from the airport on our return

    4
    « Clean, basic place to stay! »

    This hotel never claimed to be luxury or anything other than what it is. A very convenient, clean place to stay if you have a layover at JFK. The shuttle back and forth to airport was great. Our room was clean and comfortable. The staff were very kind and helpful. The breakfast was wonderful. And the woman working the breakfast room was exceptional. We will stay anytime we have a layover.

    3
    « Small rooms »

    The fruit in the morning was a nice touch. If you just need a place to crash for your flight this will do. The soap in the bath was economy brand. Air conditioning worked well. Staff was not friendly but they were efficient.

    1
    « Sketchy! »

    To begin with, this hotel is located right next to where the trash trucks are parked. We arrived thinking that we could leave our car for the weekend and catch a shuttle to JFK. After seeing the area, no way! When we checked in, we asked for a quiet room. When we went to our room, the window was wide open, no screen on the window, curtains blowing and it was drizzling rain! The pillows on the bed were all throw pillows, 12"x12". I went to the front desk and ask for larger pillows but was told that was their standard size. At midnight a family checked in next door to us. For the next hour, their kids ran up and down the hall, slammed the door, and yelled. At 1:30, the father was heard spanking one child while the child was crying. This was a disaster!

    5
    « Hotel/food »

    Hotel was great, clean and had a wonderful breakfast. Feroza was kind, attentive and helpful, Nice workout room Bus was there on time to get you and dropped you off on time. Nice people, good value for the money

    2
    « Not the pick of the year »

    Had a night layover at JFK and went w/my old standby of Best Western, this was not a good choice this time. Usually BW works out fine for us but just not here. The front desk was o.k. at check in but brain dead at check out. The handful of menus that delivered food was terrible at best. We picked pizza and threw it out. Don't stay here, pick another chain.

    5
    « Just what we needed »

    This was great value for money! We were flying out of JFK and didn't want to drive in that morning. The price was right, the location was excellent, and Feroza was great at providing an impressive breakfast. This was a great stay for this style of hotels.

    4
    « Overnight layover »

    Clean, close to JFK, and shuttle service picking up at JFK airport. Shuttle to the airport only runs once an hour, but does drop you at your terminal. The breakfast was good enough. The rooms are quite small, but for an overnight stay that was okay.

    3
    « Ok, good service »

    Parking really is limited at this hotel. We arrived around 10:30pm and there were no parking places available. We parked on the street. Good front desk service, friendly. A fine place to spend the night before a flight. Nothing fancy but clean and comfortable.

    5
    « Park & Fly »

    Have stayed at Best Western JFK before while traveling on many trips. Good transfers and currently has onsite parking. This was not the case when I first stayed here several years ago. This hotel has their act together! Pleasant staff, comfortable rooms, and good breakfast. I will stay here again when traveling.

  • 5
    « Great »

    Excellent staff, breakfast was great, Feroza was very helpful and made the best waffles. Excellent service. Bedroom was very clean and nice. Free transportation from the aiport was fast and good. Check in was quick. Very recommended for travelers They have shuttles every 1 hour to the airport.

    3
    « Not the fanciest, but,,, »

    Close to airport and good shuttle service. No, neighborhood is not fancy but rather industrial and rooms are clean, but basic. But a cookie and popcorn when we arrived late was very nice ! It really works for overnight stay when traveling. Breakfast good and Feroza that serves the breakfast is so cheery and helpful! She is a keeper!

    5
    « Short but sweet »

    Nice, comfortable and affordable. Staff were excellent and very friendly. Good breakfast in the morning, don't miss out on the waffles when you are offered. Nice amenities including a fitness room. Comfortable bed and clean bathroom. Convenient airport shuttle picks you up the airrail Terminal Circle station.

    4
    « Great staff, location questionable »

    Stayed overnight prior to trip to Europe. Front desk staff was very helpful. Some of the shuttle drivers were friendly others were not. The hotel held our bags for us which was nice. Liked the breakfast. Lady monitoring the breakfast room was really kind and helpful. My negatives concerning the hotel are there is very little soundproofing for the door to halls or the window. We faced the street and there was noise all night long. The maids came by in the morning and you could hear them and their music quite well. The hotel is near the sanitation departments garage (several parked garbage trucks). I didn't catch any whiffs, but it was the weekend in the winter.

    5
    « Perfect place for pre or post JFK flights »

    We stayed at the Best Western JFK the night before an early morning flight. Everything was easy and straightforward. Everyone was helpful and friendly. The shuttle was on time and brought us straight to our terminal. Would definitely stay here again.

    2
    « Try Another Hotel »

    This hotel was poor. The room smelt and was dirty. The TV was rubbish. But most importantly, the shuttle bus service was totally inadequate. If you guys at the hotel read this, please hire some staff to drive the shuttle bus that can at least converse in English. Once an hour is simply nowhere near enough. Worth paying more to stay at the others

    5
    « Excellent hospitality »

    I have stayed in this hotel on two separate occasions and I must congratulate the management and staff for their profound dedication to service. There is a personal warmth that you get in that hotel and the staff are just committed. The ambience is great and I look forward to my next trip.

    4
    « Think value but add a uniquely pleasant personality here »

    We have been to both higher end and more value oriented hotels at JFK here in our travels. There are a couple of hotels here on the value end at JFK that appeal to us but this review is about Best Western. Honestly I attend to the price comparison to choose. One has a wonderful family running the business and they understand service and are motivated to provide it. It may be that this hotel, Best Western, is a family business also but the gem here is, and I'm gonna name names, Ferozia.. Ok! We go to breakfast and this pleasant lady greets us and, get this, makes the waffle in that waffle machine for my wife. I, for one, had not experienced that before. But she was, for all of our time in the breakfast area, ever present picking up used plates, offering her services and always with a smile. This gal is what you dream of having on your service team. Joie de vivre and she's sharing with you! We've been to scores of hotels and this was unique for us at least. Say hello, smile, and she'll share the love! The thing about choosing value versus higher end(we did both) is the risks are greater at the higher end. We were disappointed at one higher end we went to. Having said that the general higher hotel "look" was more pleasant but they made numerous errors reflecting a disconnect with who they're serving and didn't appear to really care: we were a number. The value guys were clearly more connected with us. For what the hotel does in its sphere it's actually excellent. But it's not a higher tier experience: thus, the "very good" rating. So one chooses here between an excellent dollar value experience OR are you oriented to a higher end "plant" experience? That's an individual choice!

    3
    « Good hotel to stay for early morning flights »

    My wife and I recently stayed at this hotel for an early morning flight. This turned out to be a good choice. It's close to the airport (but keep your rental car for convenience, since the shuttle bus goes only every hour and likely is full) and the rooms are clean. Nothing fancy but good for a night. There is a restaurant for a quick dinner a short drive away, but you might be better off to have dinner before you check in. Check-in was easy and quick. Recommended!

    2
    « Avoid if you can »

    Very inexpensive choice for a night layover at JFK, and you get what you pay for. Bus to/from airport runs hourly - be prepared for a wait. Check in friendly and efficient. Place was run down, and smelt of old takeaways. Room clean, but tired. Noisy, thin walls letting you get every word and suitcase squeak from the stream of guests arriving till midnight and leaving from 4am. Not a restful place!

  • 5
    « Great Experience! »

    Recently stayed at this property overnight before flying out next morning on a international flight; room was clean, spacious, temp fine and comfortable bed. Shuttle service to/from airport was very accommodating as well as good breakfast start where the worker in area was so helpful, polite and ensured the drive knew you were finishing breakfast and not to leave without you :)

    4
    « Value Plus »

    Convenience of pickup and delivery to Airport, comfortable bed, for this price was a steal! Rooms a little small to hang out in, but overall it was a good experience. Try it you may like it! I would go again!

    4
    « Good place to stay »

    The place is perfect for a one night layover. Very clean and super friendly staff! Free shuttle service to the airport. Thanks! Breakfast is delicious and pricing very reasonable. Environmental friendly inventory in the bathroom. Minimal minus would be: a little noisy(traffic and neighbor bedrooms TV)

    4
    « over night »

    after a very long flight from japan, we needed time to recoup before continuing on home. The desk person was extremely pleasant and helpful, the beds were a god send. clean, comfortable. the room was very clean. i want to thank Ana the sweet lady at the breakfast area, she was courteous, helpful, very easy to talk to. over all the price was very reasonable and the experience was pleasant.

    4
    « Standard, nice hotel, good breakfast - watch out for reservation mixups »

    Good standard hotel, got a good price through Expedia, but the reservations were mixed up. Initially I booked 2 rooms, then called BW 1-800 number to cancel one - and was told there was only 1 room booked with wrong number of people! Called expedia, they confirmed 2 rooms booked and cancelled one. Got to the BW hotel, they said 2 rooms were still booked, no cancellation! Luckily they listened to my story and allowed me o cancel the extra room on arrival.

    5
    « Good Value for Overnight Airport stay »

    I love Best Western because it's consistently good no matter where you stay. The breakfast is excellent- hot meal and more. I rested well on the comfortable beds. Would stay here again if I had flight out of JFK airport.

    5
    « Short stay, but very much appreciated. »

    My wife and I were weary after a long day in transit, and we were very happy to arrive at the Best Western JFK. The staff were very friendly and helped us out with everything we needed. The bed was very comfortable and the room was nice. The breakfast in particular was fantastic and Feroza was extremely helpful and attentive and we greatly appreciated her :)

    5
    « Good stay »

    I stayed for one night, a short night as my flight was delayed 4 hours...but for the short time that I stayed, I was very pleased with the service and cleanliness. The room was a bit small but clean. Every employer I encountered was friendly and professional. It was not very expensive neither.

    4
    « One overnight at BW JFK Feedback »

    We have stayed in many BW hotels and usually these hotel fulfill our standard of performance and quality. But especially in this hotel we would like to send our special thanks for Ana at the breakfast restaurant for her friendliness, positive altitude and here wiliness to assist in any questions one may ask. She does indeed elevates the quality brand of Best Wester, in the domain of customer services, to a higher standard than we expected. Thank you Ana for making our short stay very pleasant.

    5
    « A good nights rest & Breakfast too »

    We had a 13 hour layover coming in from Trinidad and Tobago, we stayed at the Best Western in New York City JFK Airport. The free shuttle from the airport arrived quickly a short 7 minute wait, any longer and we would have froze! No bed, where ever you stay is like home, but this bed came close to it, we climbed into bed after checking in, and don't remember anything after that. We woke up kind of late for breakfast the next morning, but the person serving breakfast brought us what ever we wanted, she deserves a big warm thank you! Check out was fast and easy, and the free shuttle back to the airport was door to door, this was a great hotel, enough said!

  • 4
    « Convenient to airport. »

    Room not very large but very comfortable bed. Lovely bathroom. Road noise until late evening but then quiet. Stayed overnight before flying early in morning. The free breakfast and shuttle bus made this hotel an obvious choice. I would definitely stay again.

    3
    « Convenient, bit dirty »

    I stayed here overnight in February before an early flight. The hotel, shuttle bus and free breakfast all make this a good choice if you want to avoid a super-early journey to the airport and it made my journey easier. The room was not brilliantly clean - sticky nightstand, dirty carpets. But the bed and the bathroom were fine. The wifi didn't work (tried on several devices) but not really a big deal for such a short stay. There are big signs at reception asking 'Are we a 10/10?'... I'd say probably not..but I'd likely return in a pinch.

    4
    « Good value, clean, convenient »

    Pleasant and helpful staff. Room was small but clean and adequate for our purposes. This hotel does not have a restaurant however a free shuttle was provided to take us to another hotel that does have one.

    5
    « More Value for money »

    I came for a business trip from India. the hotel is located very near to JFK airport. The hotel iis decent and well maintained. The most striking feature of the hotel is the staff at reception are very courteous and I would say this is a big plus of the hotel. There is a small but compact Gym too. The resturant serves breakfast and the lady arranging the breakfast is too good and courteous. I also found each one of their staff are very well behaved and it gives a very warmth feeling. I would always come and stay in this hotel whenever I visit NewYork .

    5
    « Great overnight near JFK »

    Nice room, good breakfast. Needed to ride the airtrain to FEDERAL CIRCLE for shuttle pickup, called the front desk and he wasn't sure about where to meet the shuttle at the airport. Seems the airport wants you far away from the boarding area and need signs to direct people that don't know their way around. Would stay there again.

    5
    « Great Overnight at JFK »

    When you need to stay overnight at JFK Airport, the Best Western is reasonably priced, clean, comfortable, has 24 hr. van service to airport, and friendly staff at the front desk, the breakfast server, Feroza, and even the maintenance person who helped me get "online". We stay have stayed here several times and it's always good.

    5
    « Perfect place to stay for an early flight »

    We had an early flight out of JFK. This place certainly met our needs. It was clean and efficient, Good breakfast and a quick free shuttle to the airport. Made for a pleasant start for our three week journey.

    5
    « Excellent Customer Service »

    I made a silly mistake on my booking through a third party website and was unable to make changes to the reservation. I contacted the hotel and spoke with Avinash and he was extremely pleasant immediately took care of my mistake. I have not even stayed there yet and I am impressed with the level of service. I will be sure to update once we have stayed later in February!

    4
    « Easy Stop over »

    The hotel is close enough to JFK and there is a free shuttle service which is very handy if you have late or early connecting flights. The Breakfast is great even have blueberry waffles. The rooms are clean and staff are friendly, I would recommend this if you are on a time constraint.

    5
    « Best hospitality and friendly service »

    We were stranded in JFK for three days and the staff at the hotel were helpful and accommodating to all of our needs. Nicest people working the front desk, breakfast is delicious and satisfying. I have nothing negative to say about our three day stay!

  • 5
    « Lay over stay »

    Lay over stay before our next flight. Little bit out but cab sorted that out. Hotel room and bathroom was clean and spacious. Toiletries were available and more on request. Very friendly staff. Hotel is no where near food places or store so you need to order takeaway which is free delivery. Complimentary tea, coffee and juice available.

    5
    « Best Western, Jamaica NY »

    Always quality service and support. Weekly guest and never disappointed. The staff insures that my room is ready, and on numerous occasions have accommodated me in the event of travel delays or cancellations.

    4
    « Good »

    I just needed somewhere to stay during an overnight wait for a connecting flight. There was a shuttle bus running regularly from the airport to the hotel and back, so this was a very convenient place to stay. Some imperfections in the room but it wasn't an issue at this price. It was clean, comfortable, friendly staff. Free wifi in the room with a strong signal and decent speeds for general web browsing. Good experience.

    5
    « Excellent place to live for flight layover »

    Fair prlce with great free breakfast ever. Clean room but small space, good enough for one guest. Airport shuttle is convenient and fast. It's better if there's more time slots for hotel pick ups. One issue is the noise on the hallway can easily be heard.

    4
    « Convenience »

    Placed very close to JFK, with round the clock hourly free shuttle to and fro from JFK. Good breakfast and comfortable room. We reached at 7 am and the check in time was 3 pm but lady at reception gave us room within half an hour our arrival

    5
    « Excellent stay »

    I had zero problems with this hotel. Everything was very enjoyable. I think the breakfast there was the best breakfast I've had at any hotel I've stayed at before. The customer service was amazing too. Everyone was great there.

    3
    « Only for transit, not a nice area. »

    I only stayed in this motel for a few hours as I was transiting. It's advertised (as are many others) as JFK airport but there are no actual hotels/motels at the airport, which I didn't realise. I had to get a taxi there and got the free shuttle back the next day. It was clean but I wouldn't recommend it for more than an overnight stay. It isn't in a nice area and was pretty basic.

    4
    « Great value »

    Great staff, clean and nice, close to Mall and JFK, I manager came by at breakfast and spoke with us. I would stay there again. The property is looking for great reviews and they work extremely had. Even the Maint staff is pleasant!

    5
    « NYC BABY! »

    This was a great place to stay! You didn't have to worry about being in Manhattan! Plus they do an airport shuttle free of charge and put out a great breakfast buffet containing more than just donuts!

    5
    « NICE PLACE to stay.. if you on a Budget. »

    it's very clean, the staff are very caring and friendly, i love the bed.. and the breakfast are it's nice plus the breakfast hot and ready.. it's more than we expected.. we'll come back .. i like the quietness..

  • 4
    « Towel Swans and Nutella! »

    I booked this hotel for its convenience to JFK airport (and free shuttle) during a layover. All of the hotel shuttles are located together adjacent to JFK, and the area was easy to find. The wait for a shuttle was short, as was the drive to the hotel (5 minutes drive). About a half-dozen parties were on the shuttle and checking into the hotel. The single front desk clerk was efficient and thorough, providing each party with information about wifi/breakfast/other amenities, as well as food delivery menus (a godsend!). She was friendly and attentive and made short work of the shuttle crowd. The room was fairly small, very clean and brightly lit. The queen bed was comfortable. Standard amenities were provided in the bathroom. A towel swan had been created for us in the bathroom when we checked in! Hot water was plentiful and water pressure strong. I have never heard a louder bathroom exhaust fan; it rather resembled a diesel engine. Some noise could be heard during the night, both from the hallway and from the street. The property would benefit from dual-glazed windows and other soundproofing. Staff members were uniformly cheerful; the front desk clerk, shuttle drivers, housekeeping staff, and breakfast attendant were all vested in our welfare. Ana at breakfast was a particular standout, asking patrons if they needed anything, offering beverages, clearing items from tables and other touches that went above and beyond her duties. What's for breakfast? I'm glad you asked! Hot food included make-your-own waffles (plain and blueberry batter), round scrambled egg "patties", sausage patties, O'Brien potatoes, and a variety of oatmeal packets. Four types of cereal, two flavors of yogurt, and fresh apples/oranges/bananas were also provided. Bread products included bagels, English muffins, bread, croissants, muffins and pastries, along with accompaniments, including Nutella. Coffee, tea (including Tazo varieties), hot chocolate packets, and orange, apple, and cranberry juices were also provided. Seating was plentiful In the breakfast area, which also included a computer/printer and an ATM. The fitness center was a bit of a disappointment. The small room held one recumbent bike, one elliptical, and one treadmill. There was also a rack of hand weights (with a good range of weights) but no weight bench and little room on the floor to stretch or exercise. I wouldn't hesitate to stay here again.

    5
    « Clean, friendly staff, good breakfast. »

    The Staff was friendly & helpful. The shuttle came quickly to get us. The breakfast was satisfying, loved the waffles. it's very close to JFK airport. But most importantly, the room was clean & the bed was comfortable.

    5
    « Much more than Expected »

    Arrive in the evening of 8 Jan not expecting very much from this airport hotel however the very warm welcome given by the girl at the front desk was amazing, the hotel has no evening dinning but she handed us a load of local take away leaflets, we were able to call and order a great selection to choose from, clean comfortable rooms and a great breakfast, fresh waffles and a very nice buffet, our breakfast was made extra special by the lovely lady Anna who was the breakfast assistant she was super helpful and efficient really nice to see someone so cheerful and helpful in the morning she really made our stay a memorable one.

    4
    « Friendly staff, comfortable stay :) »

    Stayed for 2 nights on a stop over. The hotel staff are really friendly and happy to help and the room was much better than I expected! Comfortable, clean, nice bed - perfect for a 2 night stay! All I will say is there is not a lot to do in the area if you have a day to kill but the Internet speeds mean that you can get work etc done without a problem! Breakfast was pretty good and even if you're checking out early they still give you a little something to eat! It seems like they really do care about the customer! Would definitely stay here again and would recommend!

    3
    « Not a great airport hotel »

    A mark of a good airport hotel is its convenience and it surely didn't hit the mark here. An airport shuttle that runs once an hour just does not work. Other hotels have more frequent shuttles. Only stayed here due to loyalty status with Best Western. I will consider dropping it after this. Having said that rooms are decent and no complaints there. The complimentary breakfast is quite basic and is open quite early.

    5
    « Great experience »

    Staff was excellent from the front desk to the maintenance men and cleaning staff. Feroza the lady at the breakfast area was especially helpful and pleasant. Hotel was very clean throughout. Proximity to JFK airport, free parking and shuttle service on the half hour are additional amenities besides the included breakfast that make this place one to consider.

    4
    « Great Hotel for the money »

    They are remodeling so some of the rooms are newly done and very nice. The breakfast is fine, not a big selection of hot foods but still nice. The shuttle service is very convenient and runs on time. The wifi signal could be stronger but still adequate.

    5
    « I always trust on Best Western »

    I spent a night here before going to JFK Airport on January 2015. I used my loyalty program for this stay, and the service was excellent. I was spending some days at Orlando-Kissimmee and I ordered a few online shopping, I called them and they said, no worries, we will keep them safe for you on your arrival! They include hot breakfast, and other stuff, they allow dinner delivery.

    5
    « Excellent hotel »

    Best choice for breef stay for travelers to Kennedy Jfk Airport. For an excellent quality/ price ratio we add all needed complimentary: fitness, excellent free wi-go, free shuttle to airport, included breakfast!!

    4
    « Pretty good JFK NY hotel for an affordable price »

    I was looking for a hotel that was closed to the airport that I was flying in to at an affordable price. I went solely off of the pictures and ratings from TripAdvisory.com and didn't know what to expect. Not only was the hotel clean, the staff was friendly and the breakfast was alright. If I fly into JFK again, I will definitely consider staying here again.

  • 5
    « Excellent short stay »

    We got an early check in to spend the day while waiting for a very late flight out of jfk airport. The free shuttle arrived promptly and the ride was short. The staff were friendly and helpful. The room was clean and well kept. No complaints whatsoever for a short stay.

    5
    « Great place to stay »

    I have made only a few trips to NYC. On this occasion I was picking up my daughter from the airport. Since it was near Christmas the in town Hotels had raised prices hundreds of dollars where this Best Western had not. I was pleasantly surprised at what I found. A very nice and clean establishment. The staff and management went out of their way to make sure you enjoyed your stay. Free breakfast in the morning and free coffee during the day. The downside was you needed to commute to the city but they had a shuttle to Fereral Circle that ran around the clock and we never waited more than a few minutes. I highly recommend it

    3
    « Good For Next Day Flight »

    This is a fine hotel for taking a flight the next morning. The staff was friendly. The room was clean and updated. The free shuttle to the airport was prompt. If you take public transportation to get there, you'll need to walk a little ways so it would be best to arrive in daylight. The free breakfast was convenient and adequate to get you started for the day.

    4
    « Very Satisfied »

    I was surprised to find such a clean and cozy hotel for such an affordable price in a place like NY. The staff seemed very helpful and polite. The room in general looked trim, the bed sheets had a nice laundry smell, and the bathtub was actually white and sleek (which I had never completely experienced in other common hotels.) It might not be as close to the main city, if that's what you're looking for, but transportation should definitely not be an issue, since it has a great shuttle service that takes you to the main stations as well as the airport. I'd recommend this place to anyone, and I'd surely stay there again whenever I visit NY.

    5
    « Another great stay »

    I stay here every trip through Kennedy Airport. I use this hotel because the airport to hotel service is great, the rooms always clean . Easy check in and check out makes this a great airport start.. Very clean and comfortable.

    4
    « Great Stay for Transit at JFK airport »

    The advantage: Hotel has good and comfortable room, clean and good staff, has a good selection of breakfast too. My family and I were very happy with our stay. closer to airport and has 24 hrs shuttle to and from the airport. The only disadvantage: is is a bit noisy from the street.

    5
    « Great Experience »

    This hotel was much better than we expected. It was clean and the staff was very thoughtful. The staff actually worked. They weren't on their cell phones or having side conversations which is very annoying.

    5
    « Very near to JFK airport for short stay »

    We stayed here again for two days. The staff was very courteous. Staff was very helpful. Complementary breakfast was good. It served our purpose well in our budget - to rest for a day or two before taking further journey. A girl Kavita arranged a tour operator for us to see all important places in Manhattan. Pick up and drop from the hotel. Overall a very satisfactory experience for the money spent.

    4
    « Hotel near JFK »

    Good, comfortable hotel near JFK airport. Hotel arranges transfers to airport and there is also a complimentary breakfast. However if you want anything to eat in the evening you need to arrange a carry-out or alternatively there is a shop about 10 minute walk from the hotel.

    5
    « Great helpful staff »

    I find the staff super friendly and helpful with providing tips and advice how to move around in nyc. Was pleasantly surprised at the quality of the breakfast spread as well. If hungry, there are BK and Wendy within walking distance. Wifi is stable and fast.

  • 4
    « Very Friendly Staff with a nice facility »

    Had a nice stay of 5 days for business at the JFK Airport. The staff were very friendly, particularly was impressed with the breakfast attendant. The room was quiet and comfortable. The facility was in good shape, with the fitness room equipment working.

    4
    « Friendly Staff »

    Not a five star hotel but five star staff who will go out of their way to meet your needs. Convenient easy access to JFK. Quiet despite close airport proximity. Lots of breakfast choices - great bagels.

    5
    « Comfortable stay »

    very good choice for short term comfortable budget stay close to the airport. Helpful staff. A girl named Kavita was very pleasant and helpful, she informed us about the tour to Manhattan. We were planning to take the taxi which would have been more expensive perhaps. Overall a nice stay close to JFK airport for short budget trip.

    5
    « The most friendly and professional staff that one can find »

    The most friendly and professional staff that one can find. Every thing was very good. The staff of front desk, restaurant and bedrooms, were realy nice. And it was near the airport. Thankyou! Was great.

    4
    « VERY GOOD OPTION »

    Excellent option if you have an overnight transit thru JFK airport. We had a last minute change in our multi flight plan, so we had to spend 1 night at JFK apt. We chose directly from the web and this seemed to be the best offer at reasonable price (we paid 130 US all incl taxes for 4 people). We are happy of this hotel, that has NO restaurant but offers FREE wifi and breakfast. Anyway we had dinner in the breakfast area thru the many free delivery restaurant options in the area. They have a FREE SHUTTLE BUS every 30 min, you have to call them free of charge at the HOTEL KIOSK area on the AirTran connection. The staff was ABSOLUTELY nice and friendly, very helpful and patient (we were travelling 6, with 2 kids 2 and 4 yrs, very tired and hungry). The rooms are big and overall clean, the beds are very comfy and free from the JFK noise. We had a great sleep. On our way back to JFK, the FREE SHUTTLE BUS left us DIRECTLY at the airport. We recommend this hotel if you have to stay in JFK area for a quick overnight.

    4
    « Clean, neat with friendly staff »

    Clean, nice furniture, comfortable bed, good television and internet. Towels, blankets, and pillows ridiculously small. The breakfast was very good, much better than anticipated. Would not hesitate to use it again if necessary, but they should improve the bedding and towels.

    5
    « quick stay near airport »

    This is a convenient and very clean airport hotel. The hotel staff at the front desk was extremely friendly and very helpful with our late check in. Front desk staff helped acquire transport to the airport via taxi. The shuttle only runs every hour on the half hour.

    3
    « Acceptable for 1 night. Extremally poor breakfast. »

    This hotel is acceptable for 1 night only - rooms are dated and need refurbishing, bathrooms same. Breakfast is the worst I've ever seen - no cheese, no ham, no fruits, no vegetables. Quality of products is poor. There is a shuttle bus going to terminals, but only every hour (half past every hour).

    3
    « Convenient for one night »

    I was travelling alone and arriving into JFK late at night so decided an airport hotel was my best bet for the first night. The airport shuttle was great and I was very lucky that it arrived just as I did. Check in and out very smooth and quick. The hotel itself I feel is a little tired and dated. My room was clean and comfortable, however it was quite noisy and sounded like the window was open when it wasn't. The towels were all ridiculously small for some reason. Spa bath was a nice feature although when I first ran the water it came through slightly brown! Breakfast I felt was a little disappointing with very few hot options but again very convenient. Location for the airport is great and free shuttle bus a big bonus for me.

    5
    « Very cheerful staff! »

    The location (near JFK) was the primary reason I booked the hotel. The room was small for the two beds, but comfortable, overall. The staff at the front desk and at the breakfast bar were very helpful and very cheerful. They were the best part of the stay!

  • 5
    « Exceptional Service »

    Hotel was affordable, good Reception and nice breakfast. Staff were courteous, friendly and nice, ask for Siva and Feroza, they are the best there, they made our stay friendly and enjoyable. overall, good stay

    5
    « STAY HERE »

    Our overall stay was VERY nice. Very nice hotel and very good location. This survey is too long. I don't have 200 words and I said what I needed to say. Don't MAKE me say more. I'm really ready to cancel this entire survey because I need to get back to work and I can't because I'm being told I must use a minimum of 200 characters. Shorten your survey please

    4
    « good basic clean nice »

    nothing special. In a good way. Perfect stay if you just need a decent place to sleep. anjv hlklfdv lvlkdfhlvk d dflhl vdhldfkhv olvhlkdjvlv lkjvd lkfjv lkdvjflkvjd lkvdj vldkfjvldkv ldkjvdl kvjdklfjvdlkv jldkvjl dkvjdlwv lkdfjvl dkvjldkjv ldkfjvldkvj ldkvjd lkvjdlvk dlvkdjvl kdfjvldkvjldkfvj dlkfvjdl fkvjdlfkv jdlfkvjdl fkvjdlfkv jldfkjvldk vjdlk

    4
    « Great Nights Sleep »

    My experience with the staff and the Best Western hotel were more than I could have asked for. The hotel was clean, staff were willing to accommodate any request and were very helpful in organizing or providing information to get me to where I needed to go. Would highly recommend them to anyone travelling in the USA.

    5
    « GREAT deal for airport stay »

    Hotel is very well kept. The rooms, the grounds and the breakfast area were spotless. Very comfortable bed that was appreciated after a long over seas flight. Very efficient shuttle service to the airport. All employees including the manager Lawrence were very helpful. Breakfast was hot and very good and included more that the usual continental fare. Scrambled eggs, sausage and hash browns plus the usual goodies. Kudos to the breakfast lady who kept everything hot and fresh. This was such a great find I really hesitate to say too much it in case it gets too popular. Parking was free too (don't pass it on)! This was a GREAT find for an airport stay!!

    3
    « Transito »

    For a quick overnight stay in NY this hotel is heavily recommended...extremely close to JFK...nothing fancy...basic rooms, solid wifi, free basic breakfast...helpful staff and 24h shuttle service to JFK...they even offer pop corn at night to guests...small things can make a difference

    3
    « Alright for one night »

    I landed in JFK at midnight and didnt fancy a trip into manhattan in the middle of the night. This hotel fitted the bill perfectly with a free shuttle service from the Airtrain, so it doesn't take long to get there. The staff are very friendly, the rooms are clean and beds are sort of ok. Pillows are not my liking though. Breakfast is there, but its not a culinary experience so if you are on your way to somewhere eat on the way.

    5
    « Weekend Busines Trip »

    This hotel was convenient to JFK, having a free 24 hour shuttle made getting to and from the airport really easy. The staff was friendly and made check-in and check out easy. The woman tending to the breakfast area was pleasant and really helpful with getting food and drink refills.

    5
    « Great Hotel for StopOvers »

    This hotel is in Jamaica NY - close to the JFK Airport. While it is not near landmarks, shopping or restaurants - it is a great place for an overnight (or two) where you get a comfortable room (small, but sufficient - as in any NYC hotel). The room is immaculate, the bed is oh, so comfortable - and the staff is great. There is coffee/tea available 24 hours and there is a hot breakfast. There is shuttle from the airport to hotel and vice-versa. We were taking a cruise out of Brooklyn and it was a great place for us to stay overnight before the cruise.

    5
    « Best service ever »

    Every staff member at this hotel understands customer service. After 18 hours of travel, this hotel was a welcome respite. The room was spotless and well appointed. I was very sick on our arrival and they agreed to let us stay in the room the next day until our flight. The helped us meet another guest who was going to a pharmacy to bring back needed medication. When we were taking our luggage downstairs, one of the staff members was on their way to another floor but took the time to help us with our luggage. The staff member in the breakfast room was attentive and more than helpful. Both people at the check-in desk were helpful and friendly. When at JFK airport, I will always stay here. Thanks to everyone for helping us through a stressful time.

  • 5
    « Skeptical..but excellent experience »

    We were skeptical as many airport properties are not necessarily the best..but we had an excellent experience. Staff was very accommodating right down to our transfer to the airport. Breakfast was also way above standard.

    5
    « Nice Clean, Friendly Hotel »

    The staff is very attentive. The breakfast staff keeps food replenished and takes time to clean up spills. The rooms are spotless and the front desk is helpful. The breakfast has something for everyone.

    4
    « Great people made the trip »

    We stayed at the hotel in late October while visiting family in Long Island. We were driving a 29 ft RV, which can be a challenge in NYC. The staff were outstanding, watching the RV to make sure it was safe as well as helping us find our way around NY--truly a great team of people! Our only complaint was that the gym was tiny and the equipment was not in good working condition. Otherwise, a pleasant surprise for a stay at JFK.

    4
    « Excellent stay for a transit period »

    I had a next day connection flight therefore, i chooses Bestn western because i like the whole chain a lot they gave me what i want. This hotel particularly is clean,safe provide 24hrs shuttles to/from JFK Free breakfast and free wifi what more so i need. The location pretty close to the JFK airport thats why i said it is good for a transit period It is Away from malls,resturants. But also there is some deliceries to the hotel. I tried a pizza So nice as well.

    2
    « Only if necessary »

    Friendly and cooperative staff in a very ordinary hotel. Only plus is close to JFK, but only stay there overnight to catch an early morning flight. Nothing nearby. Closest restaurants a $20 taxi ride away. Small rooms.

    3
    « ok for a short stop »

    Stayed here for a night as we were flying in late. It's close to the airport, and there's a free shuttle. We, unfortunately, got the room right by the lifts and housekeeping room, so there was noise most of the night. Prices are cheap, and the manager was friendly.

    3
    « Good location/amenities-needs a little improvement »

    We chose this hotel for a single night stay near the airport due to an early morning flight. Front desk staff at check-in was friendly and efficient. Property is well maintained and has lots of amenities for an airport hotel. No restaurant but they offered to shuttle us to one nearby which was nice. The guest room smelled clean and looked clean when entering but found it to have multiple stains on the carpet and drapes that looked suspiciously "biological". It was late and we needed sleep so didn't report it. Breakfast was good, above expectations. The free shuttle to the airport is a great perk but be careful as they don't really manage it well and you may be stuck without space on the shuttle. We had to ask for another shuttle when it looked like there wouldn't be enough room on the one they had show up. Since they asked us if we needed a shuttle the night before, it would have made sense to track how many might have needed it (if they asked everyone) and to be prepared for that. They were missing room for 4-5 people, including us even though we were down in the lobby very early and ready to go.

    4
    « breaking jet lag »

    Needed a quiet place to stop on our journey to Scotland, and wanted to visit the 9-11 memorial, and museum, before our long flight to Europe. It was perfect in that it had 24 hour shuttle service for pickup and to the connection for the train to the subway system, which was our number one requirement Staff was excellent, making it easy to check in and get organized, they even had help with the luggage if needed, which we did. Lawrence Hou, the GM does a good job with his staff in a very tight environment, meaning the lobby and interior is small. The room was good, it was quiet, away from the main freeways, and no airport noise, which was also a priority. Breakfast standard, room cost reasonable. It is a good place for what we needed and we were satisfied with the stay.

    3
    « hotel »

    Hotel staff was very courteous. The rooms were dark and dinghy. Carpets were very old. Hotel was very crowded and room was small. We always stay and love the service. Part of the problem is not the hotel but the location.

    4
    « Good travel stop off »

    The hotel is situatated close to JFK International and is ideally locatated within 6-10 minutes of airport. It is clean and the staff is polite and accommodating in taking care of client needs. The rooms are very clean and the beds are comfie. Well supplied with traveler needs and free wifi. A great full morning breakfast is served in a nice and clean dining area. Shuttle bus is punctual and the drivers friendly and polite with drop-off's to all terminals.

  • 5
    « Excellent »

    This is a lovely place to stay because of its close proximity to the airport. while it isn't in a location where visitors can walk around the streets, it is a nice place to stay with friendly staff, a yummy breakfast and an excellent shuttle service to the airport. I would recommend this hotel to anyone.

    3
    « New York »

    Hotel was chosen because of proximity to JFK, the huge fact that there was a shuttle bus to and from the airport and I have a rewards card and usually stay in Best Western worldwide. The actual location of the hotel came as a bit of a shock as the website pictures do not show the surroundings. But of course never judge a book by it's cover. Staff very helpful and the tour they organised of New York was very good.

    4
    « Meets expectation and resonably priced »

    The room rates, free parking, internet, shuttle, breakfast (eggs, potatoes, meat, etc.) and close proximity to JFK airport, Queens, Brooklyn, Long Island and mass transit and highways make this hotel a good option. The bed was comfortable. Not too hard not to soft. Many (5) pillows. Only thing is that a few of the channels on the TV were fuzzy and there weren't a whole lot of them. Enought to get me the news, current events and shows to put me to sleep. And the water pressure was low, the toilet kind of ran every now and then and 1/2 of the washcloths for my stay were useful for exfoliating my skin. LOL. The positives out weigh the negatives.

    4
    « A Week long stay »

    The hotel was nice and comfortable for us. We were a family of 4. I do think the pictures of the rooms need to match up more accurately. Our room was much smaller than advertised. If it's a standard size room, please show a picture of a standard size room not a suite or a deluxe room. Breakfast lady/assistant was so nice and sweet...great customer service and help. Everyone was pretty nice. The night housekeeper help wasn't the friendliest though. It seemed as if we inconvenienced him if we requested anything, even trying to make conversation with him, he didn't respond. Not bad though. ..cant expect everyone to be a people's person I guess. The hotel shuttle schedule is great. We're not from a very big city like Jamaica Queens so at first the hotel's location seemed sort of questionable but we never had to walk since we always caught an air train to subways as our transportation mode. If we had to walk this area, we definitely would've never walked it at night but that's just us because we're from a very different area.

    4
    « Good JFK Overnight Stay »

    This was a very convenient , clean, safe hotel very close to the JFK airport. Small rooms, nice staff, safe area, close to a shopping mall. Airport shuttle runs on the half hour, takes about 8 minutes to the airport.

    1
    « Don't stay here unless you are desperate...actually, don't stay here at all! »

    After a horrible stay here, we got an email from the General Manager Lawrence Hou which stated in part: "we are excited that the hotel met your expectations", and he encouraged me to write a review on Trip Advisor.....so I did! Here is my reply to the manager. My wife received your email below and we have to tell you, we would NEVER recommend your hotel. I'm not sure why you say you are "excited that our hotel met your expectations" when no one even asked us how our stay was. It's pretty presumptuous of you to assume we had a nice stay. Let me tell you about our stay: 1.) when we checked in around 11pm last night there was an ambulance in front of the hotel taking out an elderly woman who more than likely "lives" in your hotel and is not just an overnight guest. She was rambling and all alone, so she must either know someone there, or your security is horrible. 2.) your staff put us in room 209 which is right by the ice machine and people were getting ice all night long and it sounded like they were in our room. We were unable to sleep at all. 3.) about 5:00 AM our room was flooded by cigarette smoke that was coming from your employees that were standing right below our window. My wife and I are both very allergic to smoke and that room was in NO WAY a non- smoking room when it's right above the "smoking area" for your employees. 4.) if it wasn't the ice machine or the cigarette smoke, then it was the crying child in the room next to us where probably at least 6 people were staying. 5.) when we took our showers in the morning, trying to get some relief after a restless and sleepless night, the towels we were provided with were slightly smaller than our bath mat. They wouldn't even wrap around us (and we are just normal average sized people!) So to say we were "excited" is simply ludicrous. I am actually ashamed for you that you call yourself a Best Western with standards that low.

    4
    « Overnight stay »

    My friend and I needed an inexpensive hotel near the airport for one night and this hotel was perfect!! We were on an early morning fight in and they allowed us to check in early with no problem ! ! They even told us to go enjoy ourselves at the breakfast bar while we waited for the room!! The shuttle driver was also great!! I will be returning when in NY and need a hotel near the airport!!

    3
    « Mr & Mrs »

    Close to JFK. FREE shuttle. Home clean non smoking. Quite. Good AC. Need a last minute room good price. Not the best part of town. But Safe. Would stay there again if wanted to be close to the airport

    3
    « Close to JFK with Free Shuttle »

    The hotel is very close to JFK. We opted to leave Manhattan and stay at JFK because of an early morning flight. The shuttle runs every hour on the half hour. It is prompt. The room was very small. It was very clean. We were only there 9 hours to sleep. Used my ear plugs, so the highway noise did not keep me awake. The breakfast is available at 5:00am. There is a huge variety of food.

    5
    « nice »

    clean , nice room, kind and helpful front desk agents , right next to confort inn ,days inn , there is a 7.11 next to 10 min walking but make sure you go day time there , the road is kind of long and nobody else around. ..so be safe..buy your stuff daytime so u wont have to on the dark. ask for deliveries menus if you hungry..pizza ...indian..chines food..

  • 4
    « Good value for money »

    Pro: Good value for money, decent room on last minute deal. Clean rooms and decent bed and air conditioning. Con: Airport Shuttle runs once every hour. So if you miss the shuttle, you have to wait another hour for your next pickup to the airport.

    3
    « Simply a transit hotel »

    Stayed one night for flight connection ex JFK back to Australia. Wifi and breakfast provided. smallest hotel room I have ever stayed in. Situated very close to airport with a free shuttle service every 1/2 hour to JFK all terminals. Right next to a garbage truck depot so would not be at all suitable for more than a transit stay.

    3
    « Average budget hotel at a non- budget price »

    This is a basic functional travellers overnight stop, with mostly do-it-yourself facilities . It is as convenient for JFK airport as any hotel, but still > 2 miles from the terminals - not walkable. There is a free shuttle bus but it only runs hourly on the half hour. It is clean, the plumbing works and they supply a basic breakfast 5-9 am. For what you get it seemed a bit pricey to me, but near airports all hotel screw the market.

    1
    « Next to NY Sanitation Department »

    Do not stay here if your life depends on it. Horrible place. Pros: they offer breakfast, you get a bed, you will get a free day old cookie upon check-in. Cons: In worst possible area. If you come after breakfast, there is no where safe to grab a bite--you will need to buy from a vending machine or call for delivery to eat in your small and depressing room. Even the cab drivers have a difficult time finding this place. This is the kind of place, where you may get asked your room number as you're trying to ride up the 4 floor elevator. Hide! The bathroom had a lingering urine smell eventhough it looked clean. I do not believe this is a safe place for females. Try another area. This is next to the Holiday Inn and Days Inn. Ugh!

 

Getting to the hotel ...

All directions
·From: The north. Take Grand Central Parkway east to Van Wyck Expressway south (678 South). Take Van Wyck Expressway east to Exit 1E (Belt Parkway East). Follow the sign for Highway 27 East (South Conduit Avenue). Take South Conduit Avenue to the first traffic light, 153rd Lane. Turn right at the light. The BEST WESTERN JFK Airport Hotel will be on the left hand side on 153rd Lane. ·From: The east. Take Belt Parkway west to Exit 21A (Rockaway Boulevard). Stay on the service road (North Conduit Avenue) to 150th Street. Turn left onto 150th Street and make an immediate left onto South Conduit Avenue to the first traffic light. Turn right onto 153rd Lane at the light and the BEST WESTERN JFK Ai...

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