BEST WESTERN Hotel Executive Inn,  Jackson

4.0/5  - based on 306 guest reviews.
725 Larson Street, 39202-3437, Jackson, United States - See map
+1 601 969 6555 +1 601 353 7468

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Outdoor parking
    Outdoor parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 308 traveler reviews
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Hotels near downtown Jackson, MS, make enjoying the best night life, dining and shopping simple for guests. Staying near this downtown hotel means secured parking and being near hospitals for medical tourism. Need to be near the coliseum? Have plans to attend the Dixie National Horse Show? Staying in this prime location lets guests make the most of any trip. When looking for a hotel near the Jackson, MS, Convention Complex, business travelers also need to ensure the right amenities are on hand like free high speed Internet. Squeezing in a tour of the Mississippi state capitol or slipping away to the famous St. Patty's Day Parade is much easier when you can stay connected. Plus, hotels near the Mississippi Coliseum make for fast cab rides and low fare so travelers can make the most of the trip. Business travelers with Trademart and those in town for a university event or an event at the Coliseum need spacious yet quiet accommodations. That's why hotels near UMMC in Jackson, MS, provide the perfect balance of convenience and comfort. When visiting the Veteran's Hospital, staying near the capitol allows for a little leisure mixed in with business or appointments. Nothing compares to a downtown location, especially when this Jackson property is so inviting. This hotel was recently renovated in 2013 and features 42-inch TVs in each guest room. A hot breakfast awaits guests each morning and features delicious favorites like eggs, biscuits and gravy, flaky pastries and bottomless Arabica coffee. A fitness center has state of the art machines so there's no worry about missing a workout, and guest laundry is available to keep guests looking sharp. Located within walking distance to restaurants, this downtown Jackson hotel has everything necessary for a memorable vacation. Book a comfortable stay at BEST WESTERN Executive Inn and enjoy competitive rates! Enjoy your stay.

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Room 1

Guest reviews


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based on 308 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
167
Verygood
 
75
Medium
 
25
Poor
 
26
Horrible
 
15
Business Business 81
Couples Couples 56
Family Family 98
Friends getaway Friends getaway 26
Solo travel Solo travel 11
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Executive Inn,Jackson
  • 5
    « Plush accommodations and secure parking »

    We returned to Jackson after five years and discovered this wonderful hotel, better than any of the several we stayed in previously. He atmosphere was very nice, rooms clean and various hot and cold options for breakfast . The parking lot was locked behind a secure fence.

    4
    « Friendly and Clean »

    We had a business meeting to attend and we booked our stay here. I called ahead and asked for the Comfortor and the Mattress pad to be clean due to severe allergies. Front Desk was very friendly and courteous. Upon check in I was slightly concerned as the property was surrounded by a security gate but quickly realized the gate and cameras were for our safetly. We double checked with front desk about clean linens and we checked in the room; they did have everything cleaned. The room was very nice, clean but you could hear the occupants in the next room having a random conversation. My only complaint, I received a call at 5:30am with no one on the other end. Other than that, it was clean and suitable for a one night stay.

    1
    « Worst experience at a hotel »

    When I arrived, the front desk staff was so accommodating and addressed me by name. They called my room once I made it, to check and see if the room was to my liking. The next morning I went down for breakfast and the front desk clerk, Melissa was behind the desk. I attempted to get coffee but the machine was out. I looked back and Melissa was attempting to ignore me, but I informed her that the coffee was out. Melissa, then sighed saying she just made some. I stated, well it's out now. Melissa, rolled her eyes and came from behind the desk when a white couple walked in to get breakfast. I couldn't believe she didn't want to make more coffee for me. I threw away my breakfast and went back to my room. I went down to check out and Melissa was mopping the floor. I stated that I wanted to check out. Melissa looked back over the part she already mopped and then looked at her mop, letting me know she just mopped. I told her I wanted to check out. Without looking at me, Melissa asked if I checked in with cash or card. I stated card, Melissa then stated that the money will be released back to my card very rudely, and held her hand out for the room keycard. Melissa never once looked me in my face or said thank you. I mentioned Melissa behavior to the cleaning staff and I was told that all black guest are treated like that by Melissa. I called and reported her behavior to the hotel home office, but nothing was done. It's 2016, why do people take positions in customer service knowing they do not respect ALL customers? I will never give this hotel my hard earned money again. It's the south, but that does not make it ok. My skin may be black, but my money is green. I reported this to my employer, and they said they will not do business with that hotel again.

    5
    « Very generous »

    We were supposed to stay at the holiday inn but they where snobby and refused to help. Best western didn't even snub a nose instead they gave us a beautiful room and breakfast was delicious and various breakfast items available I would go back

    4
    « Average »

    When you are leave d a hotel and donot remember iT THE next day, Will say that iT is just average. Room was ok, and breakfast we Europeaan never get used too, at least iT was complimentary and even better then in same,ike hotels where you have to Pay for iT. In our opinieonderzoek THE hotel needed an upgrade.the parking lot was saved by a gate.

    5
    « Wonderful bargain and wonderful time! »

    We booked for two nights to visit Jackson since we had not been there and wanted to take a different route. This hotel was fantastic!! Only 5-10 minutes from downtown and fun restaurants (and near the state capitol and fairgrounds - which we did not need). Our room was very spacious with separate sitting area, large comfy bed and very clean. And they had a locked parking lot which was wonderful traveling. We didn't want to unload everything! The morning breakfast included in bargain price was a FULL hot buffet and delicious. We toured the nearby Natural Science museum, Sports Hall of Fame, "old town" museum, etc. Jackson is lovely!

    1
    « Racist staff member »

    I checked in on 10/18/16 and checked out on 10/19/16. Melissa, the front desk clerk was so rude and treated me as a inconvenience and not a paying guest. She seen me trying to get coffee, but it was out. I informed Melissa that the coffee was out, she grunted and stated that she just made some a few minutes ago. I didn't say anything else. I went to my room to pack and I came down stairs to checkout. Melissa was mopping the lobby floor. Melissa looked at the area she already mopped and then looked at her mop, letting me know without words she just mopped. She would not look me in my face. I informed her that I wanted to check out. She grunted again asking if I paid cash, I told her no and I paid with my CC. She exhaled and told me the deposit will be released and went back to mopping. I do not appreciate a staff member treating me like an inconvenience instead of a guest. Since I never met her before and to be treated like such, I assumed it was b/c I was black. I have traveled all over the country and to come to my home state and to be treated so rudely is not appreciated. The hotel was beautiful and clean with awesome evening shift staff. Carolyn [--], was superb in getting me checked. Her colleague working with her called my room to make sure everything was superb in my room. The cleaning staff was very nice and kind as well. I asked the cleaning staff about Melissa rude attitude and they apologized and stated that the black guest always complain about her work ethics. I will be informing my employer and friends about how I was treated by Melissa, a representative of Best Western Jackson, MS on Larson St. I would like to thank all the other pleasant and professional staff that made my stay enjoyable. One bad apple spoils the bunch... if wasn't for Melissa the racist, I would've given this hotel 5 stars.

    5
    « Fantastic stay »

    We stayed here for 2 nights and loved it. The hotel is in a great location, it is quiet, all the staff are super friendly and its very clean. The rooms are modern and beds are comfy. Couldn't ask for more

    2
    « Bitter Sweet »

    The room was nice but the hallways and elevator was dirty, then they charged me twice for my room and I was told if I had a complaint to send the mgr an email. I think that if you make a mistake you would have the courtesy to fix it quickly but instead I caught attitude and then was instructed to send an email. TOTALLY NOT ACCEPTABLE.

    5
    « Excellent Hotel »

    Great place for a meeting. The hotel staff was incredible and the lobby, room and surroundings was excellent. There's a 24 hour Whataburger located right across from the hotel property. The room was very clean and the electronic key worked great.

  • 5
    « Driver »

    Staff was vry frndly & upbeat. Always asked of I needed anything when I wld c one in hall. Front desk was pleasant & undrstndng with all nds tht I had. Had a very homely feel during stay. Very knowledgeable about the area area as well. Wld recommend to anyone coming here for Vaca or just a weekend getaway.

    5
    « Great stay! »

    Our room & the service at the hotel was great! My only complaint and it really isn't a complaint, is that we couldn't get the wifi working but it really wasn't a big problem. Loved the gated parking! Breakfast was also great! Not just Danishes & cereal, actual breakfast. Will definitely be staying here for our future livestock shows at the fairgrounds.

    4
    « Jackson Stop over »

    Very nice hotel and easy to get to from the highway. We were heading from Dallas Texas to Keene New Hampshire and this was a great spot to stop over. Nice People and good Best Western quality. I would recommend this hetol for both Business or Pleasure. Nice spot.

    4
    « Friendly and Affordable »

    I travel a lot for work. Any time I come to Jackson, Best Western Executive Inn is usually my top choice. It's often much less expensive than all of its hotel competitors, especially for the level of cleanliness, comfort and central location to the Jackson area.

    5
    « To Columbus, GA »

    I have stayed at this property twice in the last 2 1/2 months. The Staff was very friendly and professional in welcoming me to my hotel room. The was a reservation oversight which the young lady working the midnight shift quickly took care of, getting me to my room for a much needed rest and sleep. I overslept the 9 am cutoff for breakfast; I did enjoy the various breakfast selections the first stay. Delicious and fulfilling ! Coffee was available, and excellent. I highly recommend this location for your stay and comfort. Everyone is friendly ! "What-A-Burger" is right across the parking lot.

    4
    « Great Best Western »

    This hotel a great value for the money. It was very clean and well decorated. The gated parking lot was definitely a plus for security. Having hand sanitizer at the breakfast station makes it obvious to guests that they need to clean their hands before handling food.

    5
    « Excellent business suite accommodations! »

    The gated access was a pleasant appeal and used with ease. This location had an outdoor pool that was small, quaint but pleasurable as well! I enjoyed the size of the room, an office setting as the hotel is an executive inn. And, let's not speak of the continental breakfast selections...It was so thorough and good, I wanted to invite people over to enjoy along with me. So, though my appetite's not that big, the choices were phenomenal! Thanks for a great stay!

    3
    « Fine for a night »

    We stayed here for one night on the way to Memphis. We were first given a very musky room but the girl on duty changed us instantly and then called us to insure we we were happy with the second room. There is a laundrette and small gym downstairs as well as a small lounge so it's got most things you'd need. It's also got a pool outside but we didn't use this as it was raining. The service at the desk was pretty great I have to say and made up for any other issue we might of had. I wouldn't be rushing back but it does the job.

    4
    « Will be Back »

    The staff is friendly, room was clean and bed was comfy. Gated parking and close to restaurants and Belhaven University. Nice flat screen TV and spacious room with fridge and microwave. We will be staying here again when we come to Jackson.

    5
    « Group of ladies weekend of crafts show, flea market, outlet mall, casino »

    We liked the hotel and its staff, they were very nice and helpful, the hotel was clean, the beds were comfortable, and it is a gated hotel. We liked that a pass card is used to enter hotel and gate. We would stay there again. Also the location is great!!!

  • 1
    « Chicken bones and bug bites »

    The room seemed clean enough until closer inspection. The toilet had curlies on it, and the floor had a chicken bone near the empty garbage can. I also woke up with bug bites on my ankles. The staff was nice, but it's hard to walk out with a smile on you face when you encounter this type of silliness.

    5
    « Great Hotel - Friendly Staff »

    I was happily surprised with this hotel. I visited this hotel on a business trip. When I initially arrived I was unsure of the hotel because it was set back from the road behind another business. My fears were unfounded though - I was greeted by a friendly staff member at the front desk who had me checked-in fairly quickly. I located my room fairly easily as there is only one elevator. My room was clean and put together when I first arrived. Initially the water in my bathroom would not turn on; however a quick check with the front desk let me know that they were aware of the situation affecting several rooms and were working to resolve it. In no time the water was back on. I was on the second floor above the entrance to the hotel and heard no noise from the street that night - the room was very quiet. There are several fast food restaurants within walking distance of the hotel. From my room, I could see a Whataburger, an Arby's, a Taco Bell and a Wendy's among others. I ended up choosing to order food from a local pizza place and it was delivered directly to my room. When I went to check out in the morning, I spoke with a lady named Melissa at the front desk. The hotel does not offer luggage storage in the typical sense, but she was willing to place my luggage behind the front desk for pick-up when I returned. She made sure I understood that the typical no guarantee applied to this situation. I returned promptly at the end of her shift and obtained my luggage. For me, Melissa going the extra mile with this service turned my view on this hotel from "this is a decent hotel" to "if I return to Jackson, I will seek out staying at this specific hotel again". It is the customer service of employees like Melissa that will win me back to specific hotels time and time again.

    4
    « Perfect location for travellers »

    The highlight of this hotel is the location. Finding it was easy and it's proximity to the highway was perfect. Once there, the check in was smooth and my room was clean and tidy. While it had a slight musty smell, it didn't detract at all. I needed to use the laundry which was also a welcome bonus. When the dryer didn't work and I reported it to the desk, it was fixed the following day. A surprise given this was a weekend. The breakfast was easy to access and it was not crowded. There were plenty of towels and the pool was also a delight to use, especially as I had it to myself while I waited for my washing. Whilst the location was not the most scenic part of Jackson, it suited me perfectly and at a reasonable price.

    5
    « Great Hotel »

    We stayed here on our way to Alabama. We usually stay in the Holiday Inn but I have to say that this was a fantastic choice!!! The hotel and rooms are very clean and comfortable. The staff was great and the breakfast was AMAZING!!!! I highly recommend this hotel if you need a place to stay in Jackson!

    5
    « Passing through »

    Very impressed! Newly updated throughout and they working on the landscaping. All of the staff was very nice. The room was spacious and comfy. My only complaint would be that they could use some softer beds. But other than that everything was nice!

    5
    « BAD ACCIDENT, BEAUTIFUL HOTEL [GREAT BREAKFAST & STAFF MADE DAY BETTER] »

    -stayed at best western [725 larson street jackson, mississippi] great breakfast, really awesome king size bed. plenty of blankets and 4 nice full size pillows for your head. -42'' digital television / great remote / excellent movies to watch / friendly staff, especially the front desk / nice smiles everywhere / even the maintenance. -excellent breakfast , best breakfast i have had in a long time; scrambled egg's toast, bacon, sausage, cereal, grits, home made biscuit's, etc. you name it they probably had it. -security entrance & exit need room key. gated / security parking lot for your vehicles.

    5
    « Cool spot »

    Was a little skeptical of the areas because it was hidden from the road. But as soon as we walked in everything was great. Rooms were decorated beautifully and very clean. Woke up to an amazing breakfast prepared by Gwen who is arguably the sweetest person of my whole journey from the west coast. Melissa at the front desk was a cutie as well... Highly recommend.....

    4
    « Deceiving »

    When we pulled up to this site we were really concerned because it sets back off the road and is very bleak looking. But the rooms are really nice and exceptionally clean. Very nice would recommend for an overnight on the road. Pool , breakfast included

    2
    « Oh! Is that right? »

    Adequate for overnight stay. Staff misinformed as to policy with their vendor (Priceline). Upon checking in asked for room with two queen beds because we were travel with two young grandchildren. Clerk said room assigned was king with sofa bed, which would have worked but no bedding and could not be changed. . Called the desk to order once in room. Also show clerk receipt from Priceline stating room type assigned at checkin. I would never stay here if not highly discounted. Avoid if booking direct.

    3
    « Adequate for overnight stay »

    We had a nice experience at the Best Western on our road trip from Texas to Florida. Rooms were clean and relatively quiet given proximity to highway. Front desk was helpful. Price was hard to beat. No ice in the ice machine, though. Parking is gated requiring key card entry which is nice.

  • 2
    « Vacation »

    We stayed one night on the way to Pensacola. the room smell of cigarette smoke and no wifi. The comforter was not clean. Drawing in ink on the comforter. I have stayed at Best Western several times and never charged a deposit. Carolyn Crowe

    4
    « Nice, clean rooms »

    We recently stayed in this hotel for one night. The room and bathroom were very clean and had everything we needed. The beds were very comfortable and the air conditioning was wonderful. The hotel felt safe, although not being on a large piece of property, but we were thankful for the gated parking lot. My only complaint is that the girl working the front desk was the same girl who was in charge of all of breakfast. It was way too much for one person on a busy Saturday morning. She was doing a great job trying to juggle it all, but there needs to be two people on the busiest mornings. The phone was ringing off the hook and people wanting to check out while coffee cups and juice needed refilling. Maybe someone just got sick at the last minute. Another small suggestion is, when customers are checking in, try to figure out another way to verify a phone number besides calling it out in front of other customers. Just a small confidentiality thing. We would stay here again.

    5
    « Newly updated »

    This property has been newly updated. There is a fence around the parking lot that makes everything feel a lot safer. My daughter loved the pool with the dolphin tile in the bottom. The front desk clerk was very nice and even popped popcorn that night for guests. Free breakfast was also good. We have no complaints about this stay. We would stay again.

    5
    « Family Vacation »

    This was the best hotel. It had the most friendly staff, excellent buffet breakfast (better choices than most hotels)(family loved the bacon), great pool 3ft-5ft (saltwater pool), and super clean. This is the cleanest hotel I have ever been in. The bed were very comfortable with perfectly white sheets and plenty of pillows. The room was spacious with a large flat-screen tv, mini frig, microwave, coffee maker in it on corner, and spacious hidden closet (the entire door was a mirror). And the shower was the bomb! Excellent water pressure and the shower head was large and sprayed wonderful jets of water (definitely not a wimpy shower). We LoVeD this hotel and hated to leave it.

    3
    « Not what I expected »

    I arrived at 11 pm and was told, I was just about to cancel your reservation, I didn't even ask why. There was not access to the front desk, you had to talk and transact thru a glass and she didn't know how to use a gift card, I really like Best Western hotels because of the beds but this one is not par for the chain. Plus the wifi didn't work!

    3
    « Decent stay but could be better »

    My wife and I stayed here on our trip from Dallas to Destin, FL. Front desk staff was very nice and accommodating. The parking lots are secured by access gates which gives you a nice sense of security, but maybe raises a red flag this property isn't in the greatest area. It was a long walk from the parking lot to the elevator and difficult to maneuver the luggage cart past the pool, down a narrow walkway with little lighting and no ramps. The room was clean and smelled pleasant. The beds were too firm for our liking. Our bathroom door kept dragging on the tile each time you opened/closed it making a terribly loud noise which was very distracting (we reported it the next morning and were told it would be fixed. Breakfast was fair but their pancake machine was broken. They had eggs, biscuits, ham, gravy, and the usual bagels, cereals, etc.

    5
    « Hidden gem »

    Great price for a 2 queen room. Fantastic decor & presentation. Staff friendly enough, but could be more inviting and welcoming. Decent sized pool for the size hotel it is, but could use a good cleaning. Plenty of outlets in the room for charging mobile devices. The biggest negative was the gate around the parking lot. It's a very large detractor for first impressions.

    2
    « Not the greatest »

    We traveled with a family of 5 and made our reservations over the phone with Best Western. We were promised 2 queen beds and a sofa sleeper. After traveling 14 hours in the car, we arrived and were told their hotel did not have sofa sleepers. After asking if we could have an additional room or if any accommodations could be made, they simply said no. So, one of us slept on the floor for 2 nights. Very disappointing.

    5
    « Nice Stay »

    It was a nice stay, very comfortable, clean, good breakfast and I would recommend it. Family friendly hotel, microwave and refrigerator in the room which I consider a bonus. It was located across from a stadium but there was nothing going on so it was nice and quiet.

    5
    « Nice, safe place »

    My husband was put off at first by the hotel behind the gates--but I wish all hotels had this safe access, especially if you are a woman traveling alone. And I have had friends who have had their car broken into while staying at a motel/hotel. The room we had was very up to date, clean and well-appointed. A really good value --about $100 with taxes for a kind bed/seating area. Good breakfast in the morning too.

  • 5
    « Pleasantly Pleased! »

    I was very pleased with the room, safety, cleanliness, comfort, good breakfast choices, internet, & staff! You just never know when you book "sight unseen," but I trusted Trip Advisor, and I'm glad I did!

    5
    « Great hotel!! A welcome surprise! »

    I can't say enough about about the Best Western Executive Inn! All of the staff members very friendly and courteous! The decor of the entire hotel is fabulous and you won't find a cleaner hotel. They also have a wide selection of food items on their breakfast buffet. I also like that it has a gated parking lot. I will definitely chose this hotel the next time I come to Jackson MS!

    5
    « Comfort and Satisfaction »

    The Best Western Executive Inn was very nice! Great choice for a business trip to Jackson, MS. I would recommend this hotel to anyone wanting to relax in this area. It was close to stores and restaurants. The staff was very nice along with the rooms.

    5
    « Exceptional Staff »

    When travelling with our two grandchildren to Texas (approx. 1600 miles) we planned to drive 8 hours one day, sight-see the next day, then travel 8 hours again, then sight-see, then travel, etc. We wanted the kids to end each sightseeing day swimming and tiring themselves out. This would make them less restless on the 8 hour travel days. Indoor pools usually stay open till midnight while the outdoor pools close by 10. When I made advance reservations I noted the ad said the Best Western had an indoor pool but when we arrived, they had an outdoor pool. I told this to Miss Carolyn, who was on desk duty, she investigated and found out the other Best Western in Jackson, MS. had the indoor pool. My reservation was for two nights, we were tired, so I agreed to stay for one night only. Miss Carolyn apologized for the misunderstanding, on my part, and cancelled our reservations for the next night without penalty. After checking in, we went to the pool with our grandchildren. Miss Carolyn came out to check on us, provided the kids with extra towels, gave us directions to the local eateries, and made us feel very welcome. The next day she printed out directions to the Children's Museum and the Jackson Zoo. With service like that, we decided to spend the next night there as well. The rooms were exceptionally clean, the staff exceptionally cordial, and Miss Carolyn a treasure. I would recommend staying there if ever in Jackson, MS. By the way, the pool was wonderful and the kids loved swimming outdoors. Thank you Miss Carolyn. PA. Grandmother.

    5
    « Friendly Staff and Very Clean »

    The hotel and room was very clean. No complaints at all. The staff was very very friendly and they have a really great hot and cold breakfast daily. I liked that it was gated in and you have to have a card to get in. Very safe! Overall I was very happy with my stay. This was a trip to visit with a sick relative.

    3
    « Exceptionally - Unacceptable | Staff's Opportunity To Make A Difference (Missed) »

    The experience with the staff was unacceptable. 1. Hair located in sheets, Called front desk, staff brought "us" sheets to change the bed. :( 2. Night staff contacted guests at 5:00a.m.!! because they needed to complete their "Night audit". Room was reserved with credit card to hold only. Guest mentioned to night clerk upon check in that cash payment would be rendered on check out. No notes were documented causing the staff and management to contact guests at 5:00, 6:30 and again at 7:40 a.m. Management said, "Most people do not visit front desk on checkout. We needed to make sure you didn't try to leave without paying". A huge an incorrect assumption. (Cedric, Dave Patel) Hoping for a calmer experience at breakfast, the pancake machine was not available. Mozetta replied to my inquiry, "It won't be ready. There's no more bags of batter." Poor service. Non-caring staff. No sense of care or urgency. Just another day.

    5
    « Great stay »

    Awesome experience. I was away from the hotel and could not find my purse. I called the front desk and asked if she would go in our room and look for it. She didn't hesitate. She called me back and let me know it wasn't there. When we checked out she asked if I had found it. Very caring staff. Clean room that smelled great and really good breakfast. Loved the price and everything about our stay. We will stay here when in Jackson.

    4
    « Good spot for an overnight on the way to Gulf Shores »

    Stayed overnight on the way to Gulfshores. Very clean and accommodating. Spacious 500 sq ft room with comfortable king bed. Large flat screen TV. Breakfast was more than adequate but not really note worthy.

    5
    « Father »

    Awesome stay! Staff friendly and very helpful. Room excellent. Could not have asked for a cleaner room. Bedtime was very quite. ?????? if you are looking for a place to stay I would absolutely recommend this place.

    4
    « Remodeled hotel - free parking in a locked lot »

    We did not have a reservation but were able to get a room. Parking is in an enclosed lot, and you need a room key to access the gate. The hotel looks like it has recently been remodeled, and everything was clean and attractive. The breakfast room was busy, but everything was nicely arranged and the food was good. Staff were helpful and pleasant. I appreciated the guest laundry.

  • 5
    « OUTSTANDING! »

    Me and my wife had a great time @ the Best Western on Larson St. That is a hotel that has had some major upgrades from bedrooms, to the breakfast, as well as the parking. Bedrooms feature directv, along with comfortable bedding. The pool and the lobby is newly designed and looks sharp. Parking is Inclosed and that is great for safety being in town. I'm looking forward to the next time I stay there.

    5
    « Nice Place »

    Awesome place. The staff is friendly. The rooms are nice and clean. Very spacious. Beds were very comfortable. Flat screens with satellite. Lots of choices to wet within walking distance. No smoking, but has very easily accessible smoking areas. Would definitely stay again

    3
    « Take note »

    Drove thru town and needed budget-conscious lodging. The hotel was surprisingly surrounded by gate access but I understood it to prevent nearby venue patrons from parking there. The hotel had gone under some reconstruction so there were some noticeable improvements. In general, I found the hotel to be safe and quiet. The hotel staff were kind, friendly and professional. Showers worked great. The breakfast station was very good and adequately stocked. There seemed to be few hotel guests compared to nearby hotel. You can tell that the hotel does care and wants to promote their establishment. However, I had only one primary concern about this hotel: the water color in the toilet was yellow. I question if this is 'normal' and was related to the establishment vs. the area. As a frequent business traveler, I had to downgrade the rating to average. Otherwise, the review would be very good.

    5
    « Good Breakfast »

    Basic, but very clean. Polite personnel. The breakfast attendant did a nice job of keeping everything clean, well stocked and orderly. Biscuits & gravy, scrambled eggs, bacon, sausage, taco fixings, cold cereal, pastries, etc. My husband and son used the fitness center.

    5
    « Home sweet home »

    This is my home away from home in Jackson! The decor was great in the past and now they have updated exerting from the lobby to the rooms in a new modern style. Even the hot breakfast line up (always great) has gained some new items. I definitely recommend a stay here and I'll continue to return "home".

    5
    « Stay at Best Western Hotel »

    My experience with this hotel was awesome, the rooms, the service is number 1, I would recommend this hotel to my family and friends who will be traveling in and out of the states, this hotel should be put on the map for its cleanness, and it service.

    4
    « Best Western Jackson MS »

    It was a one night stay. The hotel was a good value for the money. It is in a convenient location. The room was ok, furniture in the room was not comfortable. the stay was good for one night on a quick trup

    4
    « Staff was excellent »

    The staff was very helpful. Our room was neat and clean. Breakfast was good with many choices not to mention delicious. The parking was secure and we felt safe in the area. Easy access from the highway. Again it was the staff that made the hotel!

    5
    « Gracious and accommodating staff, large clean rooms, great breakfast! »

    The manager and staff really went out of their way to accommodate my husband's disability. When we asked for a shower chair, we were upgraded to the jacuzzi suite with a walk-in shower and bench which we were very grateful for. The hotel is very clean, on a quiet side street about a mile from the University of Mississippi medical center. Breakfast was tasty and the parking was secure. This was our second stay; we will definitely stay at this hotel on each of our visits to Jackson.

    5
    « pleasure to stay here »

    This hotel is gated in which adds extra security. The entire staff was friendly and willing to help with any questions or concerns. It is TRULY a non smoking hotel. The room that we stayedin was the king suite. The beds were very comfortable as well as the entire room. They actually have real breakfast food and not your typical muffins and juice. The breakfast was fresh and plentiful. The staff was thereto make sure there was enough, and if anything ran low they would cook more. The dining area was very nice and comfortable as well. I will be staying here on my future visits to Jackson.

  • 5
    « monthly »

    I really love this hotel. I stay once a month for at least one night. The room is always clean, and the beds are super comfortable. Everyone here has always been nice, They always have a good breakfast!

    4
    « Nice Hotel »

    Very nice people and maybe the best chain hotel breakfast I've had! Very nice updated décor. The woman who was looking over the breakfast buffet was very very sweet and offered to make some pancakes for me...that was a first!!!

    5
    « Very friendly staff, beautiful rooms, excellent breakfast! »

    Our stay was really nice! It is apparent that the hotel was recently renovated as the rooms and lobby are very modern looking and have nice appliances, furniture, decorations, etc. There was a fridge and microwave in our room which was nice too. The breakfast was excellent! We got to meet Gwen and she was really attentive and made us feel welcome and at home. Great coffee, variety of food, and comfortable atmosphere. It was the perfect start to our long day of driving ahead of us, and we're very appreciative to her and the staff for making our stay so enjoyable.

    2
    « Just OK »

    Clean. Comfortable beds. Good security in parking lot. Water is a dingy rust color. Staff was just ok; Not terribly helpful. IMPORTANT NOTE: Hot breakfast is NOT until 9:00; only until 8:30. That ruined the stay for us because we believed breakfast was served until 9:00. Well, it is, as long as you mean ONLY the cold pastries, and not the eggs, pancakes, ham, bacon, biscuits, etc. They refused to bring out more despite many guests complaining while we were there.

    5
    « Clean, Comfy and good. »

    Nice design. Comfy bed. Good internet. Just and overall great stay. Nice, clean decor. Clean room and a super comfy bed. The only drawback was that someone had previously smoked in the room. Not the best part of town, but the hotel more than made up for it. I stayed at a Holiday Inn Express the previous week and it sucked compared to this. A really good value for money. I'll be back.

    5
    « friendly staff, clean, reasonable price, wonderful breakfast in lobby »

    gwen is simply amazing! she is friendly, and makes sure everything is professionally set up each morning. loved the food there and looked forward to a great start each morning. the room was clean and i liked the decorations. the staff at the front were friendly and always made me feel like a valued guest. the staff overall created a comfortable environment for all the guests i saw. i also liked the 24 hr coffee, orange juice and water availability. that made it nice to not have to go over to the gas station late at night for those things...

    5
    « Don't get caught looking at the building, come on in! »

    The outside is nothing to look at, possibly scary, drab, sketchy, fencing to protect the cars (which is a good thing), but adds to the outside persona. The inside is great! Everything inside is super nice. Seems like new everything, lighting, furniture, fixtures, carpet. Clean smell, great atmosphere. Front desk staff was nice and expedited the check in process. Room was clean, all new, or seemed new furnishings, giant TV (with HD). Microwave and fridge in the room. Wi-Fi is pretty weak. Bathroom clean, soap/shampoo dispensers in the shower! Beds were seriously as comfortable as any hotel beds I have EVER slept in. Great pillows, too! Continental breakfast was fresh and well-maintained, had someone in charge of replenishing it. Fitness center, had 3 pieces of working equipment, fresh towels, working TV, water fountains across the hall.

    5
    « Excellent stay »

    Hotel close to concert venue, room was large and clean. Check in and out was very quick and breakfast was great. I would highly recommend this hotel. There is a security gate to get in and get out and made me feel really comfortable.

    4
    « Outside.. Blah... Inside Room... Wow »

    Pros: Easy Check in Easy check out 11 am check out time Don't use Hotwire you can get a better deal directly from them Very comfortable beds Very clean beds ( yes I checked the inseams of the mattress and under) Very clean rooms (no dust, unwanted hairs, or crumbs) The bathroom was recently remodeled Kids will love the soap dispenser in the shower Nice staff Room includes fridge and microwave Has the best customer reviews on Trip Advisor compared to the area hotels Gated Parking- Felt safer Popeyes, Taco Bell, and Wendys are all less than a mile away Flat Screen television Cons: Gated Parking- Am I in a bad neighborhood? Why is it needed? Across the busy highway from the Coliseum (You can walk to the State Fair with small kids AT YOUR OWN RISK) What-A-Burger across the parking lot Looks VERY mediocre from the outside *I did not eat breakfast or swim in the pool. It looks as though they only have an outside pool however, you are still in a gated lot so safety should not be a concern, I guess....*

    5
    « Better Than Expected »

    I was pleasantly surprised. Room was very clean. Amenities were very nice. Bed was comfortable and I slept well. Staff was very attentive. Breakfast buffet included warm and cold items along with take and go items. Buffet exceeded expectations. Very economical rate for amenities provided. I travel here rather frequently for medical care and this will be my go to hotel from this point forward.

  • 5
    « Pleasantly surprised!!!!!! »

    We stopped here about 10:00 at night because the rain was too bad to drive any further. Not expecting much at all. Hoping for a clean bed. Opened the door to the room and could not believe my eyes. Double queen room was HUGE!! And beautiful! Everything was clean, bed very comfortable. Very large bathroom and clean. We went down for breakfast the next morning expecting the usual pastries and fruit. There was all that, in addition to seasoned potatoes, ham, bacon, eggs, biscuits, gravy. And it was good! Overall, we were extremely impressed with every aspect!

    5
    « Excellent Service »

    I stayed here for a work trip for one night. The staff was great. They were very attentive and willing to help. The location is good. Plenty of places to eat. Close to downtown. The room was clean and modern. Good for business stay...quick internet. Will come back.

    5
    « Great little hotel »

    This is a great place to stay. Was in the area due to a family member being in a nearby hospital. Went here because of reviews. Clean room and bathroom. Very friendly staff. Washer and dryer on first floor. Free continental breakfast. The whole hotel is surrounded by a gate and you have to use your room key to get inside gate. Felt very safe here. Would stay here again.

    5
    « Great Breakfast Experience! »

    Very friendly, excellent breakfast display, voices and service. Best of any BW I have stayed at. Location was easy to maneuver and get to other places. Easy access to highways. Felt vehicle safety was very secure with electronic gate for entering and leaving premises.

    1
    « Would never recommend or plan return stay »

    The location was quite scary and not well communicated at the time of booking. The reviews I read were really good, but my review didnt match up. Front desk staff seemed not to care much about guests, not going out of their way to assist. No extra linens for the pull out bed and we had to go downstairs to get them. Pull out mattress was stained and extremely gross. We sprayed EVERYTHING down with 91% rubbing alcohol solution. Hotel was "out of pillows". Gated parking was a bit unsettling. Made us feel as if we were not in a safe location.

    3
    « Not the "BEST" Western Experience »

    This was not the best experience I have had at a Best Western. The Good - the staff were friendly and customer service was fine The Average - Location The Not So "Best" - the common areas need a refresh, trash was in the common area and stairwell when I checked in late afternoon. It was still there when I checked out late morning. Which shows no one walks the premises or if they do, don't care how the hotel is presented. the carpet in the room and the hallways are dated and need replacement. Shower/Bathroom was dated. The Worst - Though not a hotel facility issue, my stay occurred where many young adults (high school age) were on-site. The group was loud, noisy, smoked by entry doors, and frequently ran uip and down the hallways.

    4
    « Jackson MS »

    Very nice property in downtown. Staff is very helpful and attentive. Rooms are very clean and the bed is one of the more comfortable I've slept in. Direct TV offers you all the channels you can ask for.

    5
    « BEST Western »

    We like the in room jacuzzi and extra large room. The food is better than Marriott and everyone was very friendly! I was also surprised by how comfortable the bed was. This was a great value for this business trip.

    5
    « Great Stay in Jackson, MS »

    This is a wonderful property for business or pleasure travel. It is well located and easily accessible to highways and local interests, restaurants, etc. Friendly service and great accommodations. Very comfortable and convenient.

    5
    « Great location near restaurants, stores, and the capitol »

    We stayed here for one night since we were visiting the state capitol. The location is great with lots of restaurants and stores. The room was fantastic, spacious, clean, and in great condition. It must have a new couch as the cushions were very firm (Room 214). It has a coffee maker and refrigerator. The breakfast was to our liking as we are easy to please. The room has an extra luggage table which is great for us as my husband and I pack separate luggage bags (carry on size). It may seem trivial but two bags and one luggage rack means using a chair, the floor, or the desk. The bathroom has mounted dispensers for soap, shampoo, and conditioner in the shower area. There is a lotion dispenser however it was either out of product or not working properly. As it is great for the property to have the dispensers, I like taking the extra products with us to use for future travel. Internet was great. We would stay here again.

  • 5
    « Great location, price, and stay! »

    We stayed here for one night since we were visiting the state capitol. The location is great with lots of restaurants and stores. The room was fantastic, spacious, clean, and in great condition. It must have a new couch as the cushions were very firm (Room 214). It has a coffee maker and refrigerator. For an extended stay, a microwave would be excellent for a guest. The breakfast was to our liking as we are easy to please. The room has an extra luggage table which is great for us as my husband and I pack separate luggage bags (carry on size). It may seem trivial but two bags and one luggage rack means using a chair, the floor, or the desk. The bathroom has mounted dispensers for soap, shampoo, and conditioner in the shower area. There is a lotion dispenser however it was either out of product or not working properly. As it is great for the property to have the dispensers, I like taking the extra products with us to use for future travel. Internet was great. We would stay here again.

    5
    « Very Satisfied »

    I stayed at the Best Western for two nights for a conference in Jackson. I was very pleased with the experience. Breakfast was great, the bed was comfortable. The room was spacious and the furniture was great.

    5
    « Excellent »

    The beds were so comfortable and the dispensers in the bathroom was a very smart idea and convenient. The gated parking lot was also nice, knowing my vehicle was safe during the night. The breakfast was good, overall quality was good. Will definitely stay at this Best Western again when in Jackson, Ms.

    4
    « Very nice hotel. The room and bed were well-appointed and comfortable. »

    Traveling from Texas to Jackson, MS on business, and needed a hotel room for the night. Was pleasantly surprised at how wonderful the rooms were. Updated and super clean and fresh. I normally have trouble sleeping in a strange bed; but not here! Awesome bed and sheets and pillows. I also like the fact that the premises are gated and locked. This was a big plus for me, as I had a valuable stained glass panel in my work van. No worries about the van! Used the exercise room. Very nice. Breakfast was also very nice. I would stay here again.

    4
    « Nice place to stay. Conveniently across the street from Fair Grounds. »

    Had to stay here on business for three days. I left paperwork at home and the staff was great about letting me use their fax to help get it to me. They were very hospitable. Room was clean and free movie channels. I like the gaited secure parking lot because this area is high crime. The breakfast was eggs, gravy biscuit, waffles, cereal, bagels, ham, sausage, etc. So it was a good complimentary breakfast. I wouldn't hesitate to stay here again.

    5
    « Good Place to Stay in Jackson »

    Stayed here for the MS Blue Marathon in downtown Jackson. Hotel is conveniently located just off I-55 and with quick access to downtown. Our room was spotless and had up to date styling. No complaints at all. Gated parking was a huge plus in this area. They do allow pets - which is something I normally try to avoid, but there were no issues with hair, stains, or bad smells in our room. I would definitely stay here again if I needed to be in the downtown Jackson area.

    4
    « Nice stop! »

    Beds were comfortable with clean room and bed coverings and breakfast was good! We pulled in late and it was a relief to lay our heads down at a nice place for an affordable price. Don't be shy to stay here. Quiet rooms with no thin walls. Got to see family of deer outside too! Great stay!

    5
    « Patrice Thigpen »

    Patrice Thigpen checked me and my family in on yesterday she was so attentive and joyful and kind. She is a very happy but professional person. But this Brittany girl on the other hand was very rude and non chalant. Don't want to deal with her on my next trip

    5
    « Comfortable and Safe »

    The beds were so comfortable and the dispensers in the bathroom was a very smart idea and convenient. The gated parking lot was also nice, knowing my vehicle was safe during the night. The breakfast was good, there was a few issues but overall quality was good. Will definitely stay at this Best Western again when in Jackson, Ms.

    5
    « Sweetest Front Receptionist »

    I cam into the hotel with nothing at all, not even a telephone. Brittany helped me get in touch with my people, using her personal phone, in North Mississippi so I could get a ride home. She made me feel like a normal person who who wasn't being judged based on my current situation. I will pray for her tonight. Thank God for her. -TC

  • 4
    « Good Value, Room, and Secure Parking »

    The value received with the staff, complimentary breakfast, gated parking, and comfort of the room were very good! The room service did not happen one of the mornings, but when it happened, it was very good.

    5
    « Awesome place to stay for extended stay in Jackson »

    I was moved to Jackson on advice of my physicians as I waited for my son to be born with a heart condition. I pretty much lived in the hotel for 3 weeks before he was born. I will have to say that it was an awesome experience. The staff was amazing , especially Patrice and Michelle. These ladies can take care of whatever you need ! Also ever morning there is an awesome breakfast waiting for you with a super friendly lady that will get you whatever you need. The room was very clean and I never had any issues with housekeeping or needing anything for my room. It has a gated parking lot which made me feel a lot safer if I came back to the hotel at night. Overall the location of the hotel is right near I-55 and easy and quick to get to the hospital for all my appointments and easy to get to any shopping or food you might want. This hotel made a stressful situation a lot more bare able for an expecting mother .

    5
    « Great Experience »

    I checked in Saturday 12/19/2015. When I checked in the receptionist was very informative and helpful. I don't remember her name (I'm bad with names), but she is an African American with dark skin and a beautiful white smile! Once I was in my room, I realized that the WiFi wasn't working. I called to the front desk and the receptionist told me that she was working on that problem. When it was fixed she was nice enough to call my room and let me know. Breakfast the next morning was good, filling and free! The lobby was also decorated for Christmas. Everything was great! Thank you all again and Happy Holidays!

    4
    « Healthissues »

    We stayed here while receiving treatment at Jackson Medical for an extended period which puts a lot of pressure on the staff. They came thro with shining colors, all of them and the hotel was very clean, accessible to all locations and very safe Parking in locked gates was a nice feature for us

    5
    « good stay »

    traveled to jackson and stayed in BW. Rooms were large and spacious. Staff was kind and helpful. Morning breakfast was ok. location was near restaurants and several fast food chains. location was near downtown which made sightseeing. We encourage people to check this one out

    1
    « Bed Bugs »

    I am writing this review on behalf of my family, who traveled without me. My wife, two sons and mother in law went on a 7 day cruise two weeks ago. The ship departed from New Orleans on a Sunday. They left St. Louis on the day before and drove into the night and ended up staying at this property. The plan was to wake up and finish the drive to New Orleans after a good night's sleep. That is exactly what happened. The stay was uneventful. No issues...until Sunday afternoon when they were on the ship. My wife said that my youngest son (who has very sensitive skin) started to get really irritated and began scratching his upper arms and shoulders. My wife said it wasn't long after that, that she began to itch as well. They both had numerous small bites on their arms and shoulders. It didn't take long before my older son experienced the same. Bedbugs...no doubt about it. They were about to depart, so she did not have time to contact the hotel. They were gone for 8 days, but even when they got back, I could still see the bites on them. My wife contacted the hotel this week and was told "someone else had also notified them and they have since sprayed the room". That's it. No apology, no refund, no free room at another BW property...just a "thanks for letting us know". I understand that bed bugs are not necessarily a sign of a dirty establishment. They could have been brought in by anyone. That said, it's definitely not the fault of the person staying in the room, either. I'm not about trying to get things for free, but if I were running a business, I would have absolutely taken care of the person's charges, if for no other reason the inconvenience of you and your kids being bitten and scratching like crazy when you should be enjoying a cruise.

    5
    « Would Stay Here Again »

    Very polite front desk staff. The room was excellent: decor, cleanliness and comfort! I did not have time to enjoy the breakfast, but it was made available to me. The check-in and check-out process was smooth and the price was great for the accommodations provided. I was in town for an interview and decided at the last minute to stay an additional day. I switched from the hotel I stayed in the first night to this Best Western and I'm so glad that I did. The hotel parking lot was also gated, which added additional security. I would definitely stay here again!

    4
    « Excellent Reception »

    Checked into this hotel after a difficult day expecting the usual. I was pleasantly surprised with the above par service and professionalism from the young lady behind the counter, her name is Patrice, understanding the type of truck I was driving (a piggyback set of three) she took the extra time to evaluate the size and suggested that I could park it in the lot instead of across the street in the dark and not having to lug my luggage that far to the hotel. Wish there were more people like her in this industry, it would make my time on the road a little more bright.

    4
    « great stay »

    Very pleased with the room. The room was clean and updated. Breakfast was great with a variety of items to choose from. Hotel was gated and the location was good. The bed was comfortable. We only stayed for one night but very pleased with the overall experience.

    2
    « Managment lack of concern »

    At check in you have to sign a waiver which states they are not responsible for loss or damaged items. Not being able to cancel without being charged I signed. They have security gate for parking. When you swipe your keycard the gate opens. Before I could get through the gate crashed into my rental car. Manager came and fix the gate and left. Never came inside to address the issue with us. This was rude and disrespectful. Needless to say I didn't take my car outside of property to find food. Very little choice of restaurants in walking distance. Will never stay there again. In addition the bed wasn't comfortable!

  • 4
    « Good motel in sleazy neighborhood »

    We stayed at the Best Western Executive Inn while our motor home was having some work done. The motel is very nice and clean. The neighborhood is not very nice but there is fenced parking and you must use your room card to get in. The breakfast is amazing. Fresh scrambled eggs, potatoes, sausage, bacon and all the other usual eats. No toaster waffles. Thank you Gwen.

    4
    « my review »

    hotel had been redone- i had stayed at this hotel previously about 3 years earlier- huge improvement with updated look. The location was very convenient to every where I had to be or go. I was familiar with this hotel

    5
    « Clean and kind »

    We chose this hotel to stay at, while our daughter had her baby nearby at the University of Mississippi Medical Center and subsequent heart surgery for the baby that week. We were prepared to switch hotels after a week, in case we were not satisfied by this hotel. We are still here...on our second week (due to baby's seriousness in the NICU) and did not switch. We are completely satisfied. This hotel staff has gone beyond the call of duty. They honored a good price for our lengthy stay. They have accommodated our unusual needs dealing with our two year old grandson we are taking care of while his mommy and daddy deal with a very sick new little sister. In particular I want to give out shouts to these staff members who have been so kind this past week: Ms. Gwen in the breakfast area (she even brought us some homemade banana bread!), Ms. Patrice, Ms. Michelle, Ms. Brittany, and Mr Cedric at the front desk at all hours and helped for finding places different needs (even made a list of possible restaurants to use on Thanksgiving Day tomorrow), Mr. Kenny and his wife were so amazing and kind when we were in a room on the second floor before the baby's birth. We have moved to first floor for different bed accommodations after baby's birth. Thank you! Thank you! Thank you! They made a very difficult situation away from home much more tolerable.

    1
    « Terrible »

    When I first got there in Jackson to this hotel it was in a bad area. You can't even get inside the gate without an access code and the added protection is because of the crime area that it is in within Jackson. The place from the outside looms horrible and the curtains look nasty too because I seen stains from the outside window. This hotel is in a bad area and I would not sleep here for even an hour or thirty without my life or car being taken away. Stay away from Jackson city all together and yes I drove through it all

    5
    « Very comfy »

    Great value for the price. Free breakky and wifi and parking, we easily got our moneys worth. Was close enough to everything we wanted, staff friendly and our room was very spacious and comfortable. Would stay again for sure.

    5
    « Great hotel »

    Extremely comfortable hotel with excellent friendly service and lots of little extras like breakfast and laundry facilitates to make it a great stay. The bed was very comfortable so we were rested for our road trip next day. Very hard to fault - much better than a number of 5 stars we have stayed in.

    5
    « Nice looking hotel with great staff »

    Didn't expect such a delicious breakfast. Staff was very kind. Rooms and hotel was updated very nicely. Only complaint is the smell of cigarette smoke in our non smoking hotel and cheap complimentary toothbrush. Otherwise great distance to downtown and very close to fast food restaurants.

    5
    « Great stop over »

    We spent a night at Executive Inn Jackson, MS while traveling from Alabama to Texas. Reservation was made online. We were a little worried when we learned State Fair was going within walking distance of hotel. Once we were inside, we never heard anything from outside. The room was clean and very comfortable. Gated parking was also a nice feature. We would definitely recommend hotel and would stay again if in area.

    5
    « Great Place to stay »

    Very nice place to stay in Jackson. Close to the Fairgrounds and a nice breakfast. Very nice staff. Rooms were clean and neat and the bed was very comfortable. The fence around the hotel made me more comfortable also

    5
    « Will choose this hotel again »

    Great rooms and the complimentary breakfast is a full, hot meal. Appreciated the fitness room and the recent upgrade (my opinion) to DirecTV. Quick and easy access to computers (Windows and Apple OS) for business purposes. Professional and friendly staff who were very helpful and efficient for both check in and check out. Will choose this hotel again.

  • 4
    « Very Nice »

    Great Hotel! Very nice and clean, the staff is very helpful. however the only down fall is that the breakfast time should be extended from 6:00 am to 10:00 am, to be able to enjoy the tasty breakfast.......

    5
    « Surprised! »

    Hotel exceeded my expectations. Fun, up to date interior, clean, comfy, security gate, and the front desk clerk was super friendly. There was also a lady who cooks breakfast, and there was plenty of it. Love this hotel and look forward to a future stay!

    2
    « Wished it would have been better »

    Stopped here on way to Florida. Didn't have huge expectations as it wasnt the focus of our trip. Check in clerk friendly, and a beautiful smile to greet us. Then.......our room #224. Gorgeous upon first glance. Until you take a breath, then the sweet aroma of bug spray permeates around you. Could ALMOST have lived with that. The squished,.yet dead bug on the sheets not so much. Called the desk, no apologies, said there was no other jacuzzi suite, but would change the sheets. Finally showed up to offer us another jacuzzi suite that they had after all. Still, no apologies for the inconvenience. Next room much better. Checked out with a nice clerk who did finally apologize after I said the previous clerk didn't. Overall, wouldn't go there again. Try at your own risk, bugs in one room equals bugs in another.

    4
    « My stay »

    The first time I stayed everything was great from the staff to the room. The second time I stayed I didn't care for the room. The hall carpet was dirty but upon checking out, I booked for my next visit & requested for the same room I had on my first visit.

    5
    « Great Best Western by the Jackson Fairgrounds »

    Great hotel. Love the fact it has a gated parking lot. The staff is always super friendly and the breakfast is pretty good. Stay here at least twice a year. The beds are really comfortable and the bathrooms are always clean when we stay.

    5
    « Secure Safe Place to Stay »

    This facility is situated off I-55 and in close proximity of I-20. It is secured with a gated electronic fence. This gives you an added feeling of being safe. The facility is well maintained (inside/outside), room was clean, neat, orderly and offered several amenities. The breakfast was great and offered a variety of entries for your choosing. If your travel take you in this direction this hotel is a must stay.

    5
    « Excellence »

    Best Western Executive Inn, Jackson, Mississippi makes one feel welcomed and at home. Utmost gracious hosts with professional and courteous staff at every level. Their exemplary Southern hospitality guarantees we will recommend booking a stay at Best Western Executive Inn, Jackson, Mississippi to all our family and friends!

    1
    « Are you Kidding! »

    I booked this hotel base on tripadvisors ratings, the room was large enough, the check in girl was nice enough. I looked at the room, it looked ok, so I paid for it. We get settled, I noticed an almond , peanut and raisin on the floor. I picket them up and thru them away. I pulled back the sheets and noticed hairs on the bed, I went and got new sheets put them on myself. My shoes were sticking to the floors in the bathroom and entry way, so I wiped the floor with some wipes, they turned black. The bed is also right next to the A/C. Breakfast was OK. The girl at check out , discounted the room $10.00. Sheets felt old, pillows were the small half pillows.

    4
    « MIssissippi Magnolia 2015 »

    This was a reasonably priced hotel that was found and it was newly remodeled on the inside and was very nice. It offered breakfast and had a key coded gate. I was surprised when I ordered extra towels I was told I had to turn in the dirty ones first. Also, some one knocked to get dirty towels early the next day without leaving clean towels. Not good to me. Brittany at the front desk was excellent upon my check in.

    4
    « Much Better Than Expected »

    I had not heard good things about the area near the capital/downtown Jackson and need a place to stay at the last minute. Secure parking was a must as I was on the motorcycle. This place fit the bill plus. As a retired military member I got a King room with desk, couch, etc, etc. at a reasonable price, very friendly and helpful staff and a very good breakfast to boot. Since I will be making future trips to the same destination this place will be my first choice.

  • 5
    « Great nights sleep »

    We stayed in the most amazing room at the Executive Inn in Jackson recently while traveling to Oklahoma. Clean, quiet, and HUGE! Great nights sleep and the staff was great as well. We'll definitely stay again if we're in the area.

 

Getting to the hotel ...

All directions
·From: Interstate 55 North. Take the 96B Exit to High Street. Make a right turn at the first stop light onto Larson Street. BEST WESTERN Executive Inn is on your left. ·From: Interstate 55 South. Take the 96B Exit to High Street. Make a right turn at the first stop light onto Larson Street. BEST WESTERN Executive Inn is on your left. ·From: Interstate 20 East. Travel Interstate 20 West to Interstate 55 North. Take exit 96B to High Street. Make a right at the first stop light onto Larson Street. BEST WESTERN Executive Inn is on your left. ·From: Interstate 20 West. Travel Interstate 20 West onto Interstate 55 North. Take Exit 96B to High Street. Make a right at the first stop light onto Larso...

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