BEST WESTERN PLUS Hotel O2,  Indore

4.0/5  - based on 157 guest reviews.
31/1 Main Road, 452001, Indore, India - See map
+91 7316612222 +91 7316612211

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Indoor pool
    Indoor pool
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
  • Spa
    Spa
  • Valet parking
    Valet parking
  • Pharmacy
    Pharmacy
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 157 traveler reviews
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The Best Western Plus O2 is a new construction property in the heart of the central business district of Indore. A 4 Star hotel with 102 rooms, some of the in room amenities include a coffee/tea maker, refrigerator, high-speed Internet access, air-conditioning and complimentary newspaper. You can enjoy the amenities the hotel has to offer, which include an indoor pool, steam room, spa, massage services and exercise facility. Make a reservation today at the Best Western Plus O2. Welcome to Best Western.

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Room 1

Guest reviews


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based on 157 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
64
Verygood
 
61
Medium
 
24
Poor
 
3
Horrible
 
5
Business Business 89
Couples Couples 12
Family Family 29
Friends getaway Friends getaway 8
Solo travel Solo travel 9
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PLUS O2,Indore
  • 3
    « average experience »

    good property, rooms are good but bathrooms are too small...it has two wings so check which wing you have to go in. their laundry is quite disappointing, and they have no clue about misplaced laundry. the front office staff are good but can be more helpful, as they dont go out of way to help guests which sometime require in hospitality industry. food is good, but it is repetitive of same in breakfast, dinner was fine though. overall a average experience and hope to have a better experience next time.

    4
    « Very nice Hotel »

    Value for money hotel. rooms are good and sleep quality is very comfortable. toilet is small but still better to use. food is good. they have 24 hr cafe which offers good snacks and cakes. the Veg restaurant at ground floor is also ok. food however is really good at the hotel. The best part of the hotel is buffet @ Rs. 499 which is value for money as it offers bit of every cuisine. overall nice hotel if you want to stay for couple of nights.

    1
    « Horrible experience »

    Just an occasional visit. During visit just using toilet and what miss management. I get full bath in their toilet lol. This what they menage And no one is sorry for that Only a waiter say sir "agli baar essa nahi hoga" that's it

    5
    « Great location and hospitality. »

    One of the best stay of our life. In the heart of the city. Very clean and hygienic. Staff was very cooperative. We reached late in the night. It was a pre booking. They parked our car provided food in late hours. It was a pleasant stay.

    5
    « Good location value for money »

    Hotel is located near a residential area which is peaceful yet close to the other markets. Recommended for corporates and family. Do opt for their higher room category which has a small balcony and a sit out room as well. Service is good and cafe is also great.

    4
    « Very Good rooms... very good food... good service »

    We stayed in this hotel twice in 2 months while on a business trip. Overall Good rooms. Food is good and location is also good. Service is also good. Would definitely visit them again. Price is also reasonable. Worth the value.

    1
    « Bad experience »

    The experience of staying at best western wasn't really a pleasant one. The rooms are cramped up. The staff is unfriendly and not very helpful. One instance was I gave my suit blazer for ironing and even after 2 hours, when I was very late for a meeting, the blazer wasn't ready and was forced to wear it without ironing. The bathroom of the hotel are made without any architecture and bad construction makes it an unpleasant experience staying in this hotel.

    3
    « Good hotel with low amenities »

    Hotel is good to stay. If you only want swiming pool as amenity. Food is breakfast is kind of repeatation, similar meal if you are staying long over there. Services are slight slow and check in and check out will take time.

    4
    « Good Hotel »

    The hotel is big enough, luxury feeling. The rooms are enough. The food is very good with wide spread. swimming pool is also big. the staff is polite. the hotel has a verg good decor done at reception.

    4
    « Nice and peaceful ambience »

    I visited Golden oven with my family and had buffet dinner. service & staff behavior is good, like the food as well, there where soup and starter served. corn veg was very testy, seating is comfortable.

  • 5
    « Excellent Place to stay »

    This is a really nice place to stay. The rooms are so beautifully decorated and have a very powerful Wifi and Aircooling. Love the food at this hotel. The salad is awesome. The brekkie buffet is more than sumptuous. One of the best places to stay at Indore for sure

    4
    « Good but can be better! »

    First of all, the staff and service were good. Location of the hotel was not easy to find as Google maps location was way-off from the actual location. Suite has an awkward design with two rooms, one for dining (my guess) and other has the bed and the TV, which felt quite claustrophobic to me. Breakfast buffet had a good variety and also a few on-order dishes. One thing that I did not like was the distance of walk from the reception to the elevators, which can be uncomfortable and confusing. Overall, the stay was comfortable but these few hitches should be resolved by the hotel management to make the experience for the guests even better.

    2
    « Not Best »

    Don't judge by the brand name and outside appearance & ambiance, which is neatly maintained and good looking. But when it comes to room (?), it is a great disappointment. Rooms are very small and poorly maintained. Wash room is very small & not much clean. Shower knob was not working. Water draining all over in washroom Lighting inside the room is very poor, I don't find any bright light. Because of this you feel dull and lazy. There is no sound proof between rooms. You can hear sound from nearby rooms. They offer complementary break-fast, same dishes found in the buffet breakfast for both the day of my stay. Food is average. Based on the Tripadvisor review, I requested front desk to give me rooms in the new building, but they refused and put me in old building saying it is upgraded. If the upgraded rooms look like this, I can't imagine about normal rooms. I noticed front desk managers focusing on few customers & going behind them ? loosing focusing on others. I didn't find any service problem. But better hotels are available in Indore on the same tariff.

    4
    « good »

    1st time i went to this hotel for IMA work shop , i start with breakfast there r two items for breakfast & both r very good ( poha & idli ) then tea & coffee thts also good , staff is very friendly . in matter of clean i give 4/5 food 4/5 staff 4/5

    3
    « Best from outside average from inside »

    Ambience of the hotel like outside, lobby.. etc.. is really good and the location also. But when it comes to room it's not that grate a little old fashion. The main disappointing part is the room service which is really slow. Staff is good and courteous but don't want to do much of the work. Overall the property is a good not grate choice to stay if u want to stay near railway station.

    2
    « Pathetic experience »

    Very bad experience.....zero maintainance....very poorly equipped..very small bathrooms...uncleaned showers....water draining all over in washroom...wifi is also very slow...not enough lighting in the rooms...you can clearly hear the sound of the nearby room( interconnected rooms)....worst part was to two lizards in the room

    4
    « Value for Money Hotel »

    My first impression of this Hotel was not that great. The front desk staff needs to improve in terms of Client handling. Once cleared from the initial formalities of the booking headed towards the room. I must say it took me a while to figure out the path from the Front Desk to the Lift lobby for the Rooms ( they are 2 separate buildings!), thanks to the Bell Boy for the guidance. Once entered the room was standard and well maintained. Housekeeping is decent. Rooms are decent in terms of spacing and comfort. What stood out was the Food. In room dining has a interesting variety and priced moderately. Its a value for money property for stay with close proximity to prime attractions of Indore.

    5
    « Wonderful experience »

    Being at Indore one cant miss stay at this hotel. Its unique interiors drives one to the hotel always. So also food quality n service provided is one of the Best. Staff is very courteous and offers a warm welcone with speedy checkin. Well done. Its also good value for money.

    5
    « CLASSY HOTEL IN INDORE »

    Best Western hotel is the **** star property in the Heart of Indore which is South Tukogunj and the Impression, Interior, luxury is very good having all facility you want in a Hotel. The Hospitality and the food offer as buffet is amazing and delicious.

    1
    « Don't go with the brand name...it's the worst hotel I have ever stayed »

    Best Western is a well known brand name in a hotel industry, but this hotel has nothing to do with the brand.....zero maintainance....very poorly equipped...very small rooms and bathrooms are like hell...water draining all over in washroom...shower not working and specially the size of bathrooms....hardly 5 ×3....so don't waste your time and money on this hotel by just going through brand name..

  • 4
    « Still Good »

    I have been staying in this hotel for a long time now and find it to be the best in Indore as far hotels in all are concerned. However, this time around service was not at par and was left wanting. It still is one of the best but that's because others are just not good.

    3
    « Average Hotel »

    I booked this hotel looking at Best Western brand, but it is not up to the mark. It is definitely not worth what they are charging. After our check in our room AC was not working and after repeated follow up technician came but it took more than 45 minutes for him to repair. We requested to change the room but no body bothered to do so. Service quality is very poor. Hotel ambiance is good and room also was good but they have to improve a lot in service.

    3
    « Efficient Staff Needed.. »

    Visited the city on a business tour last week and booked it without any hesitation, considering its brand. On arrival, found every thing smooth starting from the location, to entry, hall, reception. But upon entry into the room, room design is nice, but, bathroom is too small. Also the AC wasn't working. The room service guy took more than half an hour to repair it and nor was a room change offered. And over time we realised that the room walls are incredible weak and noise passes on very easily and makes one feel very uncomfortable at night. Breakfast was okay the next day Overall, they experience was average. Doesnt live up to the standards. Maybe, time is needed, for the new owners, to get accustomed to the service quality. I suggest a more efficient staff.

    1
    « Pathetic experience »

    I have stayed with this brand in Paris, Nice (France) and Bali. And they were pretty satisfactory. But this was a horrible experience. These are few of the problems which I faced during my stay- 1. You can hear each and every sound from adjacent rooms. 2. Poor quality doors, Noice from lobby was coming like hell. 3. People were abusing with bad language in the lobby. Cheap people were staying due to heavy discounts offered by the hotel 4. Fridge wasn't working. 5. Hair dryer was not working 6. Had to call reception 4 times when a person came to see the appliances which were not working. 7. Room services were pathetic. Had to call atleast 3-4 times to get a work done 8. Swimming pool is open to outsiders also. Hence extremely crowded 9. There were no Sun Loungers at the pool. simple chairs were lying. Pool water was not clean The list can be extended but I guess this is much more to decide whether to stay in this hotel or not.

    3
    « Zero on Hospitality! »

    We had booked a lot of rooms for some function with this Hotel, but I really did not enjoy the hospitality of this place, the staff is slow as hell and does not listen to your requests, I had a big fight with the managers as even after several reminders the staff couldn't repair or arrange for Hot water in my room! I even took a written apology for the same from them, hope they learn customer service after this incidence!!

    3
    « " Newly developed hotel with great amenities" »

    Best western plus 02 hotel is quite good. It is centrally located in the city and is famous. I have been here for lunch and stay. The stay was comfort. I wish to visit it again. Airport pick and drop facility is also there. The staff is good . The size of the rooms are big. I liked the suite room. It is also good for marriage purpose. The swimming pool is clean. The parking space is big.

    4
    « Piyush Jain »

    Overall a good experience . +)Situated at the midst of the city. +)Posh Interiors +)Green Peas -pure vegetarian dining option +)Check in / out very swift. +) breakfast variety -) Standard room size very small -) for complimentary breakfast have to move to beside building.

    5
    « Superb hotel, great location, fabulous food »

    One of the better hotels where i have stayed, located at a great location, very near to railway station, and strategically close to all shopping area.The rooms very spacious, well lit and cooled to perfection, courteous staff and superb food (tad expensive), overall a great experience

    4
    « Nice, efficient and value for money place »

    1. Stayed for a night with family on my recent vis to indore.. 2. The staff at reception was quite helpful and took precisely 5 minutes to complete the check in formalities.. 3. Valet parking was efficient 4. The suite was well maintained, clean and decent.. 5. Buffet breakfast was sumptuous and well prepared.. 5. Swimming pool was small but ok.. Overall a pleasant experience and excellent value for money being centrally located..

    4
    « Good Experience. VFM. »

    Stayed with my husband and three year old daughter in April 2016. Three and Half stars. Hits: Even my standard room was large. Clean and well maintained room and shower areas. Excellent room service and housekeeping coupled with attentive and polite staff. Reasonable spread at breakfast and lunch/dinner buffets.They smilingly accomodated my requests for plain rice and milk for my kid plus packed some kid friendly items to go on request. Central location of the hotel. Misses: Water in the shower was at the most lukewarm and cold most of the times. The cooling was slightly off on the last day of our stay even at 20 degree celcius. Poor lighting in the rooms ,need at least one bright light. Window views blocked with ugly view cutters which are an eyesore. The pool side functions can be disturbing in the afternoons as the loud music is reverbated across the entire building. Hallways reeked of smoke even when the rooms around me were non smoking. Overall a pleasant stay if the water and AC problems are fixed.

  • 4
    « Hosted a Birthday Party »

    Good food and service and ambience. Ms. Rajani is very cooperative and managed the show well. Food was liked by all guests .Virgo banquet hall was very spacious . Music system needs improvement. Courteous staff

    5
    « Best hotel ?? to stay »

    I this. Business tour I opt for this hotel and really I like the hotel property with decent services Food is also great as they understand Indore taste.. All though hotel is good and only I got the things to improve that to keep all beers ?? of choices as I asked for Budweiser mild and they don't have it. Rest all okay ?? n food is really great

    4
    « Best value for money property in indore »

    Rooms Excellent. Washrooms Excellent. Breakfast very good. Ambience & decor very very good. Location near railway station & in a neat & clean area without noise. Reception okay. Service good. A.C. good. Most important cheap & value for money.I suggest the management to open a terrace restaurant in main block.

    2
    « Taste less food »

    We visited western with our family on the occasion of my mom n dad anniversary we choose to have buffet because lunch were running there they are charging 500rs for per plate but what we had was not happening at all everything was tasteless neither food nor desserts.. So guys dnt waste your time and money with them

    5
    « Good Stay.... »

    Great value for money...! Rooms were clean, Service was good and prompt also there was good wifi connection. We will definitely choose Best Western again for our next visit. Overall we were very happy with our stay at Best Western.

    5
    « Amazing hotel in Indore »

    Wonderful hotel in Indore. Hotel looks magnificent, with nice lobby, corridors, rooms and bathrooms are absolutely spacious and clean. Would appreciate if the room lightings are improved, to have more light. This hotel seems to be value for money hotel. The complimentary breakfast spread is pretty good and nice. Probably you experience a star hotel feeling here. Absolutely fine....good hotel in Indore.

    4
    « Good hotel for stay, value for money »

    location is perfect, situated at heart of city. all major attraction are near by hotel. food & ambiance are really good. staff are very humble & helpful. clean room, good hospitality. hotel interior is also fine.

    4
    « Permanent hotel whenever visiting Indore »

    I have become a regular client for best western whenever I visit Indore, quite decent amenities, cheap when you have goibibo and makemytrip and their pure veg restaurant serves very nice breakfast in the morning..!!

    5
    « Finest Experience in Indore »

    This was my 1st stay with this Hotel Group . My Sincere thanks to Go Ibibo for helping me with the special offer otherwise I would not have come to know about this Hotel It was truly a Refreshing experience as the Property was luxurious , Service was great , food was good . The best part of this Hotel is its very good Lobby . As an area of improvement I would say the Mattress provided in the room can be improved which will improve the quality of sleep to a even more satisfying level Will definitely visit again

    5
    « Amazing food n ambience »

    Been to this hotel many tyms for lunch n dinner .... ......Superb ambience and lovely food with good hospitality.... ......I think best location heart of the city and value for money.......Being a localite also wanna stay..... ......Worth selecting .....

  • 3
    « Promising hotel but needs to improve service »

    The hotel was good and the rooms were maintained well. WiFi speed is good. Food was not that great and need to improve on the food quality. Location of the hotel is good so bets to go out and have food as good locations nearby are available. Check out was a nightmare with having to spend around half an hour since the paper in the card swiping machine was over and they couldn't give it.Overall, decent hotel but can improve a lot !!

    5
    « Just perfect »

    Stayed at this hotel in Indore for a business trip and was completely satisfied. The location is very good and fulfills the need of the business travelers. The dinner and breakfast buffet both were good and most importantly the staffs were very cooperative and always served with a smile.

    4
    « Excellent Best Western »

    Excellent and comfortable stay AC is excellent. Vegetarian food is wonderful Options for Non veg food items may be enhanced in lunch / dinner buffet If the management takes care of the rats / mice movements within AC ducts, then the hotel is super fine

    3
    « Good location »

    Stayed at the hotel for one day in Jan 2016. Check in and check out was efficient. The rooms are decent but look dull because of slate grey tiles . The hotel was full of wedding guests who were a very noisy lot chatting aloud in the passage. The room was also next to the store room for that floor which meant that since early morning the hustle and bustle outside was disturbing. On my request the staff placed a ironing board in the room but the board was in bad shape and needed urgent replacement. It was bitterly cold in Indore so a hot water bath would have been welcome but the water turned out to be tepid. Breakfast was served in another wing. The service was chaotic as TT players from various nations were staying there for the world youth championship. Most of the dishes was getting over and we had to wait for a long time for a refill. The bed quality and AC were good.

    4
    « Very decent hotel centrally located in Indore »

    Was in Indore on a day trip, and used a room to freshen up and rest, which was also shared by a friend staying overnight. We got a corner room, not much by way of view but this is in the centre of town so, and it was quite big. The bed is comfortable, the toilet very clean, and the fittings are sensible. Most of all, the staff is helpful, without being too intrusive. My friend who stayed overnight was very satisfied with the hotel too. Room is provided with a kettle and complimentary tea coffee sugar and milk powder sachets.

    5
    « Value for Maoney hotel @ Indore »

    Excellent hotel at a distance of 10 mins from Railway station and situated at center of the city. A fresh and nicely done hotel. Rooms were clean and spacious. Very comfortable bed. Good quality toiletries. Spread of breakfast is very good in comparison to similar grade of hotels. Tried fish curry in dinner which was awesome. Overall a great hotel for business or leisure travelers.

    4
    « Was there for the New years Party. At a lovely newly opened lounge. Good Music, Best Service. »

    Rooms are good, Clean & nicely made. Location wise its in the center of the city. Food is very good. Food is served in 4 different locations. Hotel a Swimming pool too. Its small but nice and clean. Cafe is open 24 hours.

    5
    « The best stay in Indore »

    Have tried many hotels in Indore. But finally this is the "One" with all the good qualities at a very reasonable price & that too at the heart of the City. Be it the rooms, Food or the courteous staff. Everything in this hotel is very good.

    4
    « Rooms are too good and what a ambiance »

    First of its my first stay at Best Western and tell you its marvelous. Breakfast was too good. Food was good , everthing was available at breakfast , poha, continental, south indian , fruits etc... Rooms were very goo decorated . Recommend for all the guests , Area is also prime.

    5
    « Great hotel »

    Everything about this hotel is good. I was on a official trip. I got free wifi, great food, great room. The only negative was the mattress. It isnt hard. So would request the management to change that. Apart from that stay was very comfortable.

  • 5
    « Great Hotel »

    Amazing business hotel , Spacious rooms with a small living room area and big size bed . right in the middle of the city. Courteous staff and has a 24 hour coffee shop . Great food too and well maintained

    5
    « Best hotel »

    It's very gud stay in hotel I am staying in hotel for two nights. It's very reasonable.. Price. & very comfortable stay...staff is also very cooperative... Thanks to sharad Bhai to book this hotel.. Breakfast buffet is also very rich quality... Food is also very taste...

    3
    « Good ambience, near to the city centre »

    The ambience is very good, with some great furnishing and innovative lighting. The rooms were neat and clean and well furnished. Staff was courteous. It has two restaurants, but not great variety on the menu. Breakfast spread was very nice though. Overall, a good experience.

    5
    « Good, go for it. »

    Everything was good. The lobby etc is excellently furnished, and rooms are posh and comfortable. Service was fast and good. We asked for extra tea bags, and an ironing board and things generally came very quickly. Food in the 5th floor restaurant could have been better, but breakfast was decent. Waiters did not know the difference between wine and other drinks. :)

    5
    « Wonderful Place »

    It is wonderful hotel in the city, best place to leave like a king, it have best taste, main course, stater as well sweets. I would like to suggest you to stay Best Western Plus because it is chain of seven star hotels.

    4
    « Beautiful Hotel »

    I stayed in this hotel during my stay in Indore. The hotel is beautiful & the staff are really helpful. They managed to get me some medicines when I was sick so really appreciate them for this. However, there could be some improvements in the hotel. 1. Bathrooms could've been a little better 2. Wifi seemed to be really slow in my room 3. Food(Non-veg) were decent, and could've been better.

    3
    « Good Rooms and Amenities »

    stayed in best western plus hotel for 2 days.. Hotel is situated in heart of Indore..Good location.. Nice and spacious rooms..good WIFI speed and internet connectivity.. but washroom are quite small and no separate glass partition for shower.. room are not equipped with room heaters.. Food is good and they have one 24*7 restro also but haven't tried it.. So overall it is good.. would rate it at 3.5/5..

    5
    « The best Package hotel in Indore »

    I have stayed here 3-4 times, the experience has always been good. They offer very good room and food package. The location is great as it is near Railway station and Volvo bus stand. Food was great including the breakfast and dinner with live music on the roof.

    4
    « Beautiful hotel but saw something horribly wrong! »

    It's an excellent hotel in terms of facilities and services. Probably the only 3 star hotel in Indore which has a swimming pool. I stayed there in a standard room for 3 nights. Very beautifully maintained and the complimentary breakfast is too good. However, I saw there were people in room no. 214 smoking openly which is prohibited by law. The smell was coming inside our room as well which is quite unpleasant. I didn't inform the hotel at that time as I have no one in indore and was with my wife and kid.... Didn't want to get into any problem as I don't know who those ppl were. I was shocked to see this, how come they don't have smoke detector in the rooms? Especially when they endorse on the doors that these are non-smoking rooms. This completely tarnished the pleasant experience at the end.

    3
    « Mixed bag »

    We, 3 families, stayed in BWP between 14-16 December. The hotel overall is nice and checkin was handled efficiently. But our good experience almost ended there. Once we reached on our floor, we were told that our room was not yet ready. It was actually not an issue since we were 3 families so we settled in one of the rooms. However, I would prefer from a hotel of this class to be ready with basics like this. Note, our checkin time was 2030 so there was ample time available to the hotel guys. Since the room was apparently made at the last minute, there were things missing which we had to ask for. Service was quick and we got the stuff very quickly. Even room service is quick. I was, however, surprised when at night I asked for extra pillows. The guy at reception said that for 2 guests they give only 2 pillows. The hotel advertises itself as a 4 star delux hotel and cannot even provide services worth a 3 star!!!!!!!!! By the way, one of the other families in our group had 4 pillows in their room :) :). Eventually I had to cope up without the extra comfort. Breakfast was ordinary with limited options. The guy at live counter rudely informed us that if we need more omlett we will be charged for it. Now maybe we asked for one omlett too many or the breakfast time was over but there are better ways to treat your guests, especially when you tag yourself a 4 star property. How about explaining, with a smile, that the breakfast time is about to be over and if we need we can place the last order after which additional orders may be charged!!!!! The food is costly, apparently the only things that gives you a feel of staying in a 4 star hotel. All in all, I would rate this one as an average experience and may not prefer to stay again at the same place.

  • 5
    « Best Best Western stayed »

    This hotel is a gem in Indore. Centrally located, with good restaurant. The rooms are fantastic with with separate sitting rooms. The break fast and dinner are truly enjoyable. This the best best western ever stayed. The service too is really good. They have mid night buffet also. In total it is value for money spent

    4
    « Nice hotel »

    I stayed in this hotel for my visit to omkarswer and mahakaleshwer. I had stayed in past also. I stayed in August 15. I recommend this hotel. Nice location. Good service. It's opposite to a mall. Restaurant is on rooftop. And breakfast is nice having good options

    4
    « Good property for business trips »

    A good budget hotel to stay for short business trips. The best thing is the rate. We had a team of 9 persons who stayed here during 2nd-4th Dec. I had a single occupancy double bed room at Rs 2K + tax which covered breakfast, dinner & one way airport conveyance & free wifi. The room was good enough & breakfast/ dinner spread also great. Although breakfast/ dinner was vegetarian, but the food taste was definitely good. There was initial hiccup when I was checked in a room having damaged floor bead which hurt me. They immediately changed my room & I had nothing more to complaint. They provide free wifi which works good enough. Overall, a very good stay & recomended. You definitely cant ask for more against what you pay.

    4
    « Nice, refreshing stay...!!! »

    The moment you enter you get a refreshing feel, the property is around 20-25 minutes drive from the airport, in the heart of city having large rooms, descent restrooms, ever helpful and smiling staff, very good spread of buffet breakfast... Overall an energising stay for a business traveller...!!!

    3
    « Not really best »

    Although the name is Best Western, the hotel is rather average. Location is good but the service is confused. Although I booked almost a month in advance, on arrival I was given a room that was not cleaned after the last guest left! One had to struggle to get the basic services. I had to stay here as my regular hotel did not have room. Would not like to come back.

    5
    « very good choice »

    very smart hotel. The room was stylish ,clean and comfortable.The food was good and a very reasonable price for this class of hotel. Best western 'plus' is well deserved. We stayed two nights, I wish it could have been longer

    4
    « Wonderful place to stay »

    Wow!! Great hotel to stay in Indore. Fantastic breakfast and very beautiful rooms and common area. Swimming pool was a little disappointing but that won't change my decision to again stay here. A great experience

    5
    « By far the most amazing experience of staying at a hotel »

    I have visited this hotel three times and each time it just gets better and better. Right from picking you up from the airport and later dropping. The service here just know what you want. They might even ask to bring something which you would be hesitating to ask. The room service is fast. The hotel rooms are super clean as if they haven't been used ever before. The reception is helpful.

    5
    « Feel the Warmth of Excellent Service »

    Hi, I had been to Indore on a official trip to Indore recently. Customer Service -> Thanks to Mr.Sanil-Sales & Marketing whom i know for the last 4 years who had called up and mentioned that he is now associated with this hotel,i was so happy to receive his call as this is what i call it as customer service where in you don't forget your customers. About Airport Transfers,Vicinity & Hotel The moment you come out of the airport you will surely see your name with a board and smiling driver standing and waiting for you. you will be welcomes with a smile and your luggage will be loaded by the driver and than your journey starts from the lanes of Indore. car is nice and spacious and ac is v powerful inside. it taken around 20 mins to reach to hotel where in at the entrance you will see security guards checking the car for security reasons and then before getting down you will find bell boy picking up your luggage and you will be welcomed at the reception with energetic staff welcoming you to indore. you will be asked to submit the photo id and thats it.!!after 4-5 mins you will be allotted the room keys.!!! once you enter the room try taking the rooms on the B wing as its more cosy and at peace. rooms and wash rooms are clean and in good condition.television has almost all the channels.mini bar will be stocked on your request. house keeping will be coming in the evening to check if all is well and if you need any help. Near by area - This hotel is surrounded by market place and shopping mall like central & walkable distance to famous 56 dukan.you can get the daily needs and rest of the things at a walking distance.if you are bored,go and watch a movie at INOX at central. Breakfast & Food - you have widely spread buffet with ever smiling and helping staff understanding your needs and you also have a LIVE dosa and omlette counter where you can choose your variety. you also have a 24 hours cafe in case you are night lover and go for sip with a old friend for hours till morning. Over all it was a great experience staying at this hotel and would love to come again and again here. Thanks Vaibhav K

    5
    « Recommended »

    We stayed in Hotel Best Western for two days from 20th October to 22nd October . Everything about the hotel enchanced the stay. The rooms were small but had all the amenities. We also had lunch at Green Peas, the vegetarian restaurant. The food was tasty would be an understatement. The breakfast was good and so was the buffet dinner we had once. A nice stay .

  • 5
    « Very good place »

    Excellent place with very quiet surroundings. Conviniently located for bus and train travellers. Service is very good and the breakfast buffet is adequate as well - though a little predictive. Parking may be an issue as all guest vehicles have to be parked on the road outside the hotel - still managable

    4
    « NICE HOTEL IN INDORE WITH EXCELLENT SERVICE »

    Visited Indore between Friday 11th September to Sunday 13th September. We were 3 adults and in fact were reaching as early as 7:30 am ( against a check in time of 12 noon ) . Had emailed a early check in request and were pleasantly surprised when the front office was ready / they had our request on the table / the room was ready and the check in was smoother than i have experienced in much larger 5 star Hotels. Room alloted was an upgrade and was practically a mini-suite. The hotel is more of a business hotel but very well maintained and clean. Restaurant though small is very good and manages an excellent spread in Breakfast. We had buffet dinner also and there too the dish selection was excellent as well as good value for money. Restaurant staff is very motivated and gives personal attention and service. Location of Hotel is good and with OLA & UBER now operating all Indore is accesible easily. Likely to become our Hotel of choice in Indore.

    5
    « Very good Hotel in the vicinity »

    I got the room booked in one the best deals ever online. Stayed there for 4 nights in the Mini Siute. Overall experience was great. The Central Mall and Indian Coffee house nearby was again very useful.

    5
    « Exceptional »

    i stayed there with family & relatives in August end for 1 night. Rooms are quite spacious with clean large bathrooms. Had buffet dinner in one of their restaurant. Some of the items were very tasty. The staff went out of the way to prepare 1-2 dishes specially for our groups. The room tariffs are very reasonable.

    4
    « Awesome Stay Experience !!! »

    Quite impressed with the quality. The hotel has a good room service and cleanliness. The rooms were spacious. The location is good as its just 20 mins away from the airport. Hotel interiors are mind blowing. Staff is co-operative. Food is great! Mine was a family trip and had arranged cab service to Ujjain and sightseeing from the hotel itself. I was travelling with an infant so had to get his food done. The hotel was very helpful in arranging the same. Overall, an awesome trip and stay at this hotel.

    4
    « Good »

    Located in the heart of the city,this 3 star deluxe hotel is a decent,well maintained and comfortable property.The receptionist,Adil Khan,very efficient,polite,Infact he completed our check in and check out in no time.The room,slightly different,with a dining table,chairs sofa set,in the outside portion and the bedroom,inside with LED.The AC,very good and tea coffee maker,refrigerator,also available for the guests.The washroom,okay okay,toiletries and other accessories good.The room service staff,very quick,however dinner ordered,first night very oily and heavy,2nd night,they prepared as per our instructions and therefore good.Complimentary breakfast,vast variety and food quality delicious.Housekeeping staff,also very quick,polite and easily available.The hotel,ideally located,near the Central Mall.Lemon Tree Hotel and Shops,to sum up a good property.

    5
    « Excellent Property! »

    I loved my stay at the Best Western Plus O2 hotel in Indore. The room was very spacious, and well-appointed. The bathroom was clean. The staff was courteous and friendly. We had requested for early breakfast, and they arranged it with a smile on both the days we'd asked for!

 

Getting to the hotel ...

All directions
·From: Devi Ahilya Bai Holkar Ai Head towards MDR east on Unknown Road. Slight right onto Depalpur Road/MDR. Continue to follow Depalpur Road. Pass by Airport Police Station (on the left in 950 meters). Turn right at Sarvadev Pujan Samagri Bhandar toward Jawahar Marg/NH 59. Turn left onto Jawahar Marg/NH 59. Continue to follow NH 59. Pass by Ali Medical Stores (on the right). At the roundabout, take the second exit. Turn left, then turn right. The BEST WESTERN PLUS O2 will be on the right.