BEST WESTERN Plus CottonTree Inn,  Idaho Falls

4.5/5  - based on 505 guest reviews.
900 Lindsay Boulevard, 83402-1818, Idaho Falls, United States - See map
+1 208 523 6000 +1 208 523 0000

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 511 traveler reviews
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The BEST WESTERN PLUS CottonTree Inn is located near Interstate 15 and Highway 20, this Idaho Falls hotel is located near the famous Snake River Greenbelt, the local LDS Temple, plenty of downtown shopping and dining and the excitement of downtown Idaho Falls. Love snow? The Grand Targhee Ski Resort and the Kelly Canyon Ski Resort offer plenty of powder to carve in the winter. Want to explore? Yellowstone National Park, Green Canyon Hot Springs, Grand Teton National Park, and Craters of the Moon are just a short drive away. Want to take a day trip? Popular Jackson Hole, Wyoming is just 1. 5 hours away. Guests staying at the energy-star approved BEST WESTERN PLUS CottonTree Inn will find cozy yet well-appointed guest rooms and suites, each complete with DirecTv DRE cable and wireless high-speed Internet access 24-hour indoor pool & hot tub, newly updated fitness center. Guests will also wake up each morning to complimentary newspapers and full hot breakfast and receive freshly baked cookies from 5 p. m. - 9 p. m. After a long day of sightseeing and exploring, guests staying at the BEST WESTERN PLUS CottonTree Inn can take a dip in the indoor swimming pool and hot tub, workout in the fitness center, take advantage of guest laundry, read a complimentary copy of USA Today or use our airport courtesy shuttle to get to and from the airport. Staying at the BEST WESTERN PLUS CottonTree Inn on business? Then you'll love being close to local businesses, like the International Nuclear Laboratories, North Wind Environmental, Battelle and Areva. Our friendly, professional and welcoming staff members are ready to make your Idaho Falls hotel stay unforgettable. Book your accommodations at the BEST WESTERN PLUS CottonTree Inn and save today. Enjoy your stay.

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Room 1

Guest reviews


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based on 511 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
267
Verygood
 
165
Medium
 
53
Poor
 
18
Horrible
 
8
Business Business 84
Couples Couples 170
Family Family 184
Friends getaway Friends getaway 32
Solo travel Solo travel 17
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus CottonTree Inn,Idaho Falls
  • 4
    « Shocked »

    We love this motel. It is always our first choice in Idaho Falls. The pool is always warm. The rooms are clean and comfortable. I was surprised to have no hair dryer in the room and no cookies in the foyer. The only bad part was the content available on the TV that my children saw. I was very uncomfortable.

    5
    « The best of Idaho Falls »

    This is a great place to stay. The rooms are super clean, the facility has a recent remodel and is as nice as you will find anywhere, quiet rooms, excellent breakfast, free newspaper. Who could ask for more ?

    5
    « Great Place to Stay »

    I highly recommend this hotel. The staff was exceptional and the breakfast was one of the best we have had. The hotel is in good location with very nice restaurant across the street. Good quality bed.

    4
    « Comfortable and Quiet »

    Location was excellent - just off the I15 so easy to find and a quick drive back to the highway. Several restaurants located near by. Rooms quiet and comfortable. Breakfast included was standard but tasty and hot items were all kept fresh and hot.

    5
    « Best hotel in Idaho Falls »

    I have stayed in this hotel for many years. The staff has always been top notch and now with the new lobby and breakfast room, and updated rooms this is the only hotel you need to book if you are going to Idaho Falls!

    5
    « Always amazing »

    Easy to get to. Great experience. Clean and updated. We choose Best Western at every opportunity. Breakfast was very good and plentiful. Beautiful area with a lot of local interests. Thanks to staff for making it a great stay

    5
    « Outstanding »

    I would recommend this Hotel to all weary travelers, fantastic staff, great rooms and even the breakfast is worth a look. Swimming pool and hot tub great way to unwind after long day on the road. Drive safe

    5
    « JUST LIKE NEW....Total remodel, in and out! »

    We have chosen to stay at this hotel for the past fifteen years or so and have always been pleased with the rooms and the staff. We were so surprised to see that the hotel has been remodeled, both exterior and interior including the breakfast room and lobby. Their breakfast offerings are plentiful, both hot and cold including scrambled eggs, biscuits and gravy, always a breakfast meat, my favorite a waffle bar along with cereals, yogurts and breads and fruit. Their coffee bar iincludes hot cocoa and there is a juice machine. Every staff member is pleasant and treat us as valued customers.

    5
    « Great stop off from I15 »

    Great hotel. Clean comfortable beds, rooms are very quiet and good breakfast Try Jagers across the street for supper. Food is good and reasonably priced. Other eating places are close by. Enjoy your stay

    2
    « Disappointed! »

    This is the first time I have ever felt I needed to leave a review for a hotel. My daughter and I spent the night here. The hotel decor is very inviting. But when when my daughter pulled back the covers to get into bed, we saw a crunched up Cheeto smashed into the sheet. Obviously, the sheets were never changed between guests. I felt disgusted. And the shower curtain strongly smelled of mildew. I don't think I would choose to stay here again.

  • 5
    « Very Nice »

    The bed had one of the 3 best mattresses that I have slept on in my life (!) The breakfast was fantastic. Everything seems to have been recently remodeled and clean. The only disappointment was that the cookies by the front desk were gone by the time we checked in. Being a BW Plus means that it was a little more expensive, but quite worth it.

    5
    « great hotel »

    This is a newly renovated hotel with beautiful decor, and great staff. Within half a block is a small bistro called The Bees Knees that has outstanding food at great prices served by one of the best (his name is Torry).

    4
    « It was nice for a nights stay. »

    After a long sightseeing drive from Yellowstone and navigating Idaho Falls streets we were happy to find the hotel and its pleasant personnel. Everything was usual, the beds comfortable. After checking in we "did the town' and in the room slept only

    3
    « Friendly »

    Nice hotel. Everything was standard nothing fancy. My room was clean and the bed was comfy. Had to work on the toilet as it was running when I walked in. I'm handy that way, so it was no big deal. Had a nice continental breakfast. Coffee was good with plenty of creamer??

    4
    « Nice place to stay at reasonable price »

    Nice hotel and easy to get to off I15. Front desk personnel were friendly, efficient and offered good suggestions. Good included breakfast. Room was clean and appealing and very good bed. We have stayed here before and will stay again.

    4
    « good enough »

    First the good, room was quite large and bed was comfortable and housekeeping kept it spotless. Breakfast was also quite tasty with plenty of variety. The downside was the location which did not appear to be the best of Idaho Falls and if it was, I don't want to go back to Idaho Falls. I will also have to admit not being very happy with the process of booking this hotel through Trip Advisor. I fell for the too good to be true advertised price of $89 a night and "only one room left at this price". Once I hit the enter key on the computer the price magically turned into $127--non-refundable. Sometimes things don't work out and this was one of those times. The Cotton Tree Inn will be OK for most people but for me there are better options.

    5
    « Thumbs Up! »

    Nothing bad to say about this hotel... Great experience at a very reasonable price... I would definitely stay here again... Only about 6-7 minutes from airport... Pictures don't do justice... The breakfast bar was excellent...

    5
    « Clean, newly remodeled »

    Wonderful staff, room was newly decorated, quiet and exceptionally clean room with pristine white bedding. The hotel was easy to locate. Nice breakfast buffet area, and menu. I would recommend this, and would stay here again.

    4
    « Very nice stay »

    Manager and employees are pleasant and patient. Rooms are always what is expected. Great location. Hot Coffee or water available when ever desired. Very clean, rooms, exercise facility and pool. Definitely will recommend to others.

    4
    « Location is great »

    Passing thru Idaho headed to Grand Teton NP. Great location, the river walk on the Snake river with the falls is right behind the property. Great place to take kids forr a walk. Room was clean, modern and bed was very good. Breakfast was very good, omelet, sausage, waffel and various fruits and cereals. Staff was great. I would definetly stay here again.

  • 5
    « EXCELLENT HOTEL »

    We/I have stayed at this hotel several times over the years for both business and vacations and this is the best hotel in Idaho Falls. The facility has been remodeled and upgrades and everything is superb. We will not consider any other hotel in Idaho Falls. The staff makes every effort to accommodate the traveler and goes out of their way to make your trip a memorable pleasure. We highly recommend the Cotton Tree Inn.

    4
    « Very pleased »

    Stayed two nights at this property. Was very pleased with the property and the staff, especially in light of the large and somewhat rude tour group also in at the same time. Will probably stay here again.

    5
    « Several weekends! »

    This is our favorite place in town by far!! The hot tub is large and the pool is perfect, the breakfast is really great, it has lots of choices, there are welcoming cookies and coffee too! The staff are amazing!! So helpful and friendly. We highly recommend you stay here!! Great location as well!

    5
    « Beautiful hotel! »

    Awesome hotel! Clean and newly renovated, staff were very accommodating and friendly. Fantastic continental breakfast with the best selection I've seen (hot and cold). No one left hungry! Didn't try out the pool area but looked very nice! Highly recommend!!

    5
    « Very nice stay »

    Very friendly, comfortable atmosphere. The staff was very accommodating and the breakfast was good and filling. This was a rest stay for us on a long trip. The hotel was the perfect place to recoup and relax for the rest of our 48th anniversary trip. Loved the downtown area of Idaho Falls.

    4
    « Nice pet freindly hotel. »

    The King bed was comfortable. Nice room and pet friendly for an extra charge. The breakfast buffet served cold eggs, easily fixed with the microwave. Otherwise the breakfast was great. The staff were all very helpful.

    5
    « King Suite is Excellent »

    We stayed in a King Suite. It was absolutely excellent. Separate Living Room / Kitchen with large flat screen TV with Direct TV. Bed was extremely comfortable with large flat screen TV in the bedroom. It felt like you were in a small apartment. The whole experience was just great. We will definitely stay there again if we are in Idaho Falls.

    5
    « Great starting off point »

    Newly renovated hotel Very nice room great bed. We ended staying three nights. Found location close to everything we wanted to do and was a great $ value. Very friendly helpful staff. Interested in what we did as tourists in the city.

    5
    « perfect »

    we have absolutely NO complaints..only good reviews! Room was clean, bed linens crisp and yet soft, pillows comfortable too!. Bathroom was clean and shower was refreshing after a full day of hiking. Amenities were good. Hot tub was perfect and clean with available towels. No noise outside so we were able to sleep peacefully.

    3
    « Fluorescent lights »

    Location is great. It is among good restaurants and central to everything in Idaho Falls. I love that the pool is open 24 hours! My only issue is that the light bulbs in the room are an awful fluorescent white instead of a warm yellow glow. Otherwise, the breakfast is good, and the you get what you pay for.

  • 5
    « A Healing Place »

    I wish I had gotten the name of the * Angel Among Us* who registered me ( I almost said admitted me) after having been diagnosed with bronchitis earlier in the day in Jackson WY. We needed a place for me to heal a bit before our flight in 2 days. She was so kind and offered me a bottle of water all the while trying to get me checked in as soon as possible. When my husband and I got to the room it was perfect. Immaculate .Ground level with car very close outside. Two beds with snow white bedding, very cool AC, refrigerator and microwave. The room was large and the bathroom was very clean with white towels. I took a shower and went to bed, Everything super quite. The man working the evening shift was very helpful to my husband. Jakers across the street with AMAZING soup. This BW had a good breakfast with great coffee, Less than 2 miles from the airport for our early morning flight. We could never have found a better place to be .If I could give this place a score of a million I would.

    5
    « Aug. 2016 Summer Getaway »

    Friendly staff (Liz & Alex), large parking area, good sized room, wi-fi worked well. We slept great, the King sized bed was very comfortable, and hotel was nice & quiet. Breakfast incl. near lobby is always a plus.

    1
    « Greedy James Spatig »

    M/M, I am sorry, but the Manager Mr. James Spatig is not a good person and very greedy. He preferred to steal me one night, than have a loyal customer. I will NEVER stay at this Hotel or the Best Western Chain. Sorry the extra pennies that he stole (service that he did not provide) from me broke the glass. ///////// Mr. James Spatig should be fired. I sent an Email, but he never responded. I asked for him at the checkout on the last day, but he was not man enough to talk to me. Thanks, Carlos Gomez Ph. 919 274 0482

    5
    « overnight in Idaho Falls »

    Hotel is located in a quiet area close to the Idaho Falls Temple and river. In room fridge was clean and in good working order. The bed was very comfortable. It was nice to have a small sofa bed to sit on.

    4
    « Another Best Western Stay »

    I chose this motel as I'd had such a terrific experience at the last Best Western I'd stayed. This experience wasn't quite as good as that one but was good. The room was clean for the most part. There was dust on the plastic kleenix box that happened to be empty, so had to ask for a refill. I had trouble turning on the shower but when instructed by staff how to turn it on, was just fine. Apparently, the motel had been recently remodeled, so was very clean. For the most part it was quiet but could hear children bounding down the hallway when I was trying to sleep. The location was good as there was an Outback and a Denny's within walking distance. I enjoyed my stay.

    5
    « Our Vacation Stay »

    The hotel was very clean and quiet. Breakfast was very pleasing and the operation of the hotel appreared very efficient. The bed was quite comfortable and the bathroom was very nice and clean.The express check out worked very well.

    5
    « recommend »

    room was great, spacial and clean, comfy bed, loved the breakfast? great many choices. to & from a/p service was great too. personals at front desk could be warmer ! should welcome us and say Thank You.

    5
    « Another great stay »

    If your traveling through or doing business in Idaho Falls, ID this is the only place you'll want to stay. Not only are the rooms great you get a breakfast that is excellent and great dining across the street. This Best Western has everything you and your family will need.

    4
    « Great front desk service! »

    We were on our way home after 2 weeks away and discovered that we had to cancel our final night on the road and rush home. Our cell phone wouldn't work in Idaho and long distance calls were not allowed from the room. The front desk person gave me her cell phone to call ahead to Billings and cancel our reservation before the deadline. Above and beyond the call of duty. Thank you. The rooms appeared to be recently renovated. Clean and comfortable.

    3
    « Disappointed and lots more »

    When I booked this hotel for 2 nights, I booked it because it was just renovated and had good reviews. After checking in, yes, the hotel looked great, the rooms look awesome and the service at the frontdesk was good. When arriving in our room, the toilet didn't flush. In fact it didn't flush at all and in no-time the water was coming in the room and hallway. We phoned the frontdesk, the nice man came upstair, but the problem was worse than he expected. Finally we turned off the running tap. But the damage was done. We were lucky there was only 1 room available, 1 king and 1 sofabed. Next day we could move to another room with 2 queen beds, but the manager? Here you got your new key and that's it..... Nothing.... The breakfast area: TOO SMALL!!! Seems that lots of buses come to this place and all buses have breakfast at the same time. Second day we wanted to have an early breakfast because we wanted to move on also. No space and no food because one of the buses guests made such a mess out of the place. These awful people got lots of food and didn't eat because they did not have any manners. I felt really sorry for the girls preparing breakfast. Since we just wanted to relax a day after traveling a couple of weeks we didn't had it in us to complain more. I was really disappointed about my stay. Luxury may look great but the look and experience are 2 different things.

  • 2
    « Poor construction and layout »

    My wife and I were given a room for three nights that had an interior door to the adjacent room that had no sound dreading qualities; we could clearly hear ever noise and sound in the next room as if it was in ours. Also, we were on the second floor of a three floor structure where we could clearly hear people waling and kids running around in the hall ways and jumping around at night

    5
    « Extremely Pleasant »

    The room had classy decor. It was clean, roomy and quiet. The hotel was close to the freeway and east to find. The restaurant just across the street, Jakers, was excellent. We would definitely stay there again if we find ourselves in Idaho Falls.

    5
    « Highly Recommend and Reasonable Price »

    We stayed at The Best Western Plus Cotton Tree Inn with our two granddaughters. The first stay was for two days and we came back again about a week later. The room was great. We stayed in a spacious suite with the bedroom separate from the living room. Very comfortable and felt more homey. The bathroom is between the bedroom and living room, with privacy pocket doors on each side. Excellent layout. Two sinks, clean bathroom, well maintained. The beds were reasonably comfortable. The full breakfast was good. The pool was larger than the usual hotel has and went to 6 ft depth - great fun. Laundry facilities were good. Staff was friendly and helpful. The location is close to the highway access, but is quiet. So if you want a place that is in the middle of fun night life, this is not the place. There are Outback and Denny's restaurants close by and a gas station across the street. For our group and situation, this was a great place for a fairly reasonable price. We highly recommend.

    5
    « Great family place »

    We stayed with 3 children including a 1 year old and 2 year old in a regular two queen bed room. The room was large enough we had room to move around and it made it great for the kids. The pool was very kid friendly and quite large. Although there wasn't a two foot - there is a large stair area where the little ones could play around. The breakfast was amazing!! It includes bacon, sausage, eggs, waffles - all the things we never make at home. I would highly recommend this hotel to travelers with families!

    3
    « Very Nice Place to stay »

    We had come from Bakersfield Calif. for a funeral for my aunt in Idaho Falls. My husband did research and found this Hotel had good ratings. Rooms nice, front desk person wasn't overly friendly, but over all a good place. It had a pool and Jacuzzi but didn't get a chance to use them. We arrived Friday afternoon, Saturday morning they have a very nice breakfast. We left the room at 10:00 a.m. maids were across the hall from us and saw us leave. We go back to our room at 2:00 p.m. and it hadn't been cleaned, not cool. Plus, I didn't see any blow dryers in the room and found out later it was hanging from a black bag in the closet. Still a pretty clean Hotel would give them another try.

    5
    « Great Renovation! »

    Wow, this Best Western Plus is definitely a capital PLUS. After renovation the changes are superb! From the rooms to the lobby restrooms, the lobby and breakfast room are great! The srvice was always outstanding and caring, but the new look everywhere adds a bunch to the value.

    5
    « Nice stay »

    The room was very nice and clean. The breakfast bar had a variety of items to choose from. They had an indoor pool which we used. They also had an elevator which was nice because my travel companion has difficulty walking and climbing stairs.

    5
    « The nicest Best Western i've ever stayed at »

    I've stayed at many Best Westerns over the years. Some are nice, some are terrible. But this particular one is exceptional in every respect. The room was spacious and clean, the cable lineup was massive, the breakfast was really good and had way more than your traditional 'hot' breakfast servings in a hotel. I would certainly stay at this Best Western again and recommend it to anyone I know.

    5
    « Great find »

    Clean and modern, the rooms were well-equipped, well-designed, and convenient. The airport shuttle and breakfast were important to us as we were spending the night before our morning flight. Front desk was very helpful. This hotel is near other hotels and restaurants so very convenient to grab a quick bite. My sons went for a jog around the nearby park and fitness trail. Nice, close amenity.

    4
    « Great stay »

    Great hotel, great room (only the bathroom amenities and towel that was never replaced/changed, even the towel that was on ground to be changed), good staff, great breakfast. Good localization near to road exit to Yellowstone.

  • 4
    « Comfortable Room »

    Everything about this budget to mid range hotel was what we expected of it. It was very clean, had a great pool, breakfast was also very good. Our only complaint of our overnight visit is directed to the rude lady, Joyce, who 'greeted us'. We both felt that we were imposing on her time by checking in. A friendlier receptionist is needed.

    5
    « Best of BW so far »

    This is actually the best BW hotel we have stayed in on this trip. Rooms were immaculately clean and breakfast very satisfactory along with service. Lots of families present as well as couples. Would happily stay again.

    5
    « Great stopover on the way to Yellowstone »

    Hotel was clean, room was comfortable and spacious. Pool was refreshing. The breakfast was good with a variety of choices. There is a restaurant across the street for dinner. The staff was very friendly and all seemed to enjoy their job. We had a king with a sofabed which made it feel like we had a lot of room. I really liked having a refrigerator to keep our drinks cold for the next days travels.

    3
    « Make sure you get down to breakfast plenty early »

    Property check in/check out was straight forward and quick. Quality of hotel was average for price. Hotel was full during our stay, but, make sure you don't wait until the end of the breakfast hours -- most everything was out of stock and there was really nothing to pick from. Staff was not planning on doing any restocking or did they make an effort to help our family.

    5
    « Comfy room/great breakfast »

    The room was comfy and clean and all of the hotel staff were very friendly and helpful. The breakfast was excellent. It was only about a block from the river and a half-mile from the dam/falls. It was an easy walk over. I would definitely stay at this hotel again.

    3
    « Great except alarm clock »

    Check the alarm clock before going to bed. House cleaning forgot to reset this from the previous person staying. We were woken up very early. :( It took us over an hour to get the baby back to sleep. There was also a floss stick on our towels in the bathroom. Ewwwww!

    4
    « Great stop off »

    Very modern and clean rooms with a nice bathroom, large bed, free wifi, free parking and a decent free breakfast. Recommended place to stay for visiting Yellowstone if places nearer the park are sold out.

    5
    « excellent on value »

    It's 2hours from yellow stone but worth to stay here. Room is clean and comfort. Free breakfast is more than average value. Omelet w american cheese, waffle, oatmeal were delicious. There are nice and kinda staffs.

    5
    « Great accommodations and friendly staff. »

    Newly remodeled, the Cotton Tree is a great place to stay. The 24 hour pool and jacuzzi are a definite plus. Pool area is well maintained. Staff is extraordinarily helpful. Location of the motel is along "motel row" on Lindsay Blvd. Many of the best restaurants in Idaho Falls are within walking distance. The Green Belt is directly in back of the motel, allowing access to miles of riverfront walking and recreation.

    3
    « Ok for a night »

    The location is between other hotels and an industrial area.....Front desk clerk on check in was curt, not smiling, stressed. Room was clean, but smelled like sour bleach. Linen was fine but the comforter had a stain. Breakfast was fine.....good coffee. Again, OK for a night, but will not make a point of returning.

  • 5
    « My Favorite Place in Idaho Falls »

    Rooms are spacious, the beds are comfortable, the staff is professional and courteous. The remodel is beautiful. Breakfast is top shelf, The free newspaper is a bonus. It feels like home. Recommend to all.

    5
    « quick but plesant stay »

    Nice hotel, great location and suited our needs perfectly. We stayed on "reward points". Didn't have time to use the pool or other amenities, but everything looked lovely. Clean and comfortable. Easy to find from the I15. Pleasant, professional staff.

    3
    « Good place to stay »

    This hotel has very nice rooms. It felt like a new hotel inside. The staff was very helpful and friendly. The only complaint I have is with the guests. People were walking up and down halls all night. They were talking loud and just being obnoxious. Other than that it was a great hotel with a great location.

    5
    « Most comfortable hotel beds I have ever found »

    Loved this Best Western! Beds were the most comfortable I have ever experienced at any hotel. Rooms were quiet and clean. The breakfast room was clean (until a bus load of kids descended upon it), with ample selection. The only criticism I have if for the parents of the children!

    5
    « Excellent stay »

    We stayed here for a night recently and were very impressed. The hotel has recently undergone a makeover and it shows, because it looks top notch. The rooms are a good size, are very modern and clean with new fittings and appliances. The complimentary breakfast is excellent and the staff were all lovely. Try the waffles! There's also a large indoor pool area with a small gym. It's about a solid 10 to 15 minute walk to the Idaho Falls, but there are restaurants surrounding the hotel, including a Denny's right across the road and an Outback Steakhouse a one-minute walk away. Highly recommended!

    5
    « Comfortable, clean »

    The Best Western Plus Cottonwood Inn at Idaho Falls ID was clean and comfortable. It was newly refurbished. The breakfast room was clean and the food was well prepared and well maintained. I would recommend this facility to others.

    5
    « Graduation trip »

    All hotels should be as good as Cottonyree Best Western Plus. Customer services shine. The lobby is enchanting with a crystal type fireplace. Have never seen any thing like it. Daisies in small glass vases with lemons in the water everywhere. Ice water & coffee & mints& USA Today at all times complementary in the lobby. Cookies at check in. Nicely designed rooms with great space & amenities. Very comfortable bed with lots of pillows. Good quality shampoo, soap,etc. Problems resolved quickly. Breakfast tasty, hot & good variety for any appetite. Cheery wait staff & checkin & housekeeping/ maintenance staff. Thankd.

    5
    « Don't believe the Auto Club, should be 3 Diamonds »

    We drove into town, went by the Best Western Desert Inn (a three diamond AAA). Finally found the Best Western Cotton Tree Inn. We were astonished, this is rated two diamonds by AAA, but is an almost new location, Neat, Clean, Quiet and Comfortable. We would highly recommend this location to any traveler that wants a nice hotel, complete with pool and a great restaurant right across the street. Breakfast was very good.

    4
    « I will definitely stay there again »

    Great friendly staff. Clean and welcoming .We can a real good experience. The front desk was More then willing to help with directions and maps of the town and how to get back to the I15 We will definitely be staying there again, and recommending this property to friends

    2
    « Everything was great except the WIFI »

    Hotel is in a very convenient location, the room was clean, the bed was comfortable, and the breakfast fairly robust. However, the WIFI did not work. When I called the front desk, they informed me that it doesn't work when there are so many guests at the hotel, and that there was nothing they could do about it.

  • 4
    « Good for a nighttime arrival (so you do not see what else is around) »

    We came in at nightfall to a full parking lot. The adjacent area is unsightly but if you already ate dinner, just park and go into hotel. Check-in was easy. The hotel as many reviewers mentioned was recently updated and were were very content with the room. My wife thought the bed was especially comfortable, the TV was able to swivel for viewing from the couch in addition to the bed. The bathroom was small but tastefully decorated in addition to the pleasing colors in the room. My only complaint is the lighting using energy efficient type lighting. I requested a quiet room away from elevator and or stairs and our wish was granted. Thank you to management for that. Oh, breakfast was a 2.5 stars out of 5. .....could be better. Overall, for the price we were happy and do plan on returning next week as we stop over on our way to our Montana property.

    5
    « upscale remodel »

    The recent remodel of this hotel with from the beautiful interior of the rooms to the comfortable and homey feeling of the reception area is a tremendous improvement. The friendly hotel staff go out of their way to make you feel right at home.

    5
    « Great Hotel »

    The presentation of the motel was very nice, the staff were very accommodating, and the room was very comfortable. I did appreciate the fact that that the pool and spa were open 24 hrs and even though I got to the motel later in the evening I could still get in the hot tub to relax my back.

    5
    « Very Pleased! »

    Everything about the Best Western Cotton Tree Inn in Idaho Falls was very inviting and very pleasing. The hotel and lobby were very nicely decorated and very comfortable. The staff was very friendly and accommodating. Our room was quite beautiful and vey comfortable. It was easy to access their WI-FI. Felt like home. Thank you!!

    5
    « Excellent Hotel »

    Great hotel. Stopped here as an overnight on a road trip and was very happy. Room had a fridge that worked, the bed was excellent, the air conditioner worked, the TV was HD and had lots of channels and the breakfast was good. Asked for an email receipt and was emailed a receipt. This hotel is the reason why I stay in Best Westerns.

    4
    « Idaho Falls stay »

    We stay here 1 or 2 times a year. This is a nice hotel but plumbing can be suspect at times (e.g., our toilet flusher had completely eroded away and we had to flush by pulling up on the flap from inside the toilet tank!). But, they can/will put you on the 1st floor which is often hard to get in a BW hotel when you just show up without a reservation. Also, next door to Denny's and Outback (over-priced, methinks!).

    4
    « Overnight stay »

    This hotel was easy to get to; it's a nice hotel, clean and quiet. The beds were comfortable, plenty of pillows. Breakfast was the norm, but served its purpose. Several dining options very close to the hotel. We would stay again.

    4
    « Cotton Tree Inn »

    A pleasant surprise - I had stayed here before - newly remodeled - some great decorative embellishments very nice place -quite lovely - a caring, enthusiastic, knowledgeable, staff - they really went out of their way to make my stay pleasant- a very nice indoor pool - good breakfasts (gratis) a wide range of foodstuffs - I will be back as business requires

    5
    « Wonderful stay !!!! One of the BEST EVER!!! Thanks Liz ;) »

    This hotel really was so very nice - we had a doggie room and it was amazing! The updated rooms was so nice in every way... breakfast was so good, so much variety we loved it and my Sons family loved it also. The pool was so very nice also - my Granddaughter learned to not be afraid of water ...so great for us ;) of course she swam a lot since this pool is open 24 hours!!! One of our best stays in any hotel ... loved it and thank you Liz for being so sweet to us !!!

    4
    « Best Western Plus Cotton Tree Inn Idaho Falls, ID »

    I slept in a recently renovated room that had a very comfortable bed, great shower, along with a good refrigerator. The room was clean and I would stay here again if in Idaho Falls again. It is conveniently located to Interstate 15 and US Highway 20 headed to Rexburg and YellowStone National Park. I can recommend this hotel.

  • 4
    « fun »

    Enjoyed our stay. The pool and work out area was very nice and clean. The breakfast area was clean and well taken care of and the food was very good. Overall enjoyed our stay. I am a smoker but get non smoking rooms. could have a better smoking area. Parking was good too . Thanks for the pleasurably stay.

    5
    « Great Hotel. Good Price, Helpful Staff »

    We stay at this hotel on a regular basis. The staff are always pleasant and helpful. The swimming pool and hot tub are nice, convenient and always clean. There is adequate parking. Interesting places to walk near the river close to the hotel. Great Restaurant, Jackers, is across the street. Several eating establishments close by. Close to the freeway. Highly recommend this facility.

    5
    « Nice New Remodel »

    We stayed at this hotel a few years ago, and it was rather old and run down back then. They had just finished a remodel days before we checked in so it is very nice and smells clean and new. The pool is nice and big and unlike most hotel pools it is warm.

    5
    « Amazing Comfort! »

    Clean. Quiet! Restful. Friendly. Spacious. Good coffee and breakfast selection. I want to go back! The hotel was all non-smoking as far as I could tell. Close to several restaurants and a grocery store. Beautifully remodeled recently.

    5
    « Superior Remodel »

    Excellent facility. The facility and all of the rooms have been remodeled. The room décor is very attractive as well as comfortable if you just want to relax in your room. Superior location for dining and freeway access. Staff here is superior.

    5
    « Just the haven needed »

    Very comfortable and accommodating. Great beds and bedding, loved the lounger, shower, breakfast, coffee and service. Did not like the room lighting as it is the bright LEDs. Close to interstate, so convenient, and the price was the best out there.

    4
    « Nice place »

    An overnight stay. The lobby was torn up with a remodel but the rooms have all been completed. Probably by now its all done. Nice rooms have been completely redone, nice new fixtures and finishes. Convenient to restaurants and stores. Helpful staff.

    4
    « Nice stop along I-15 »

    Although the hotel was undergoing renovation at the time I was there, all went well considering the interuption with construction. The staff was friendly and helpful, the room, completely renovated was comfortable and well appointed, and the breakfast was complete and better than usual for a Best Western. A pleasant stay.

    5
    « Great Hotel »

    Stopped for one night whiling travelling home. Rooms are all newly renovated and great bed and pillow selection. Lobby still under renovation but will be finished soon. Hotel has a great breakfast included with your stay that starts a 6:00 AM. There is an Outback Resturant and a Denny's right next door.

    4
    « Full scale remodel doesn't stop great service »

    This property was chaotic as the entire lobby and breakfast area was completely gutted, and most common areas were difficult to navigate and congestion was the main issue. They set up various rooms to set up temporary breakfast serving stations and dining areas. It was a great job and the food quality did not suffer at all. But most importantly, the customer service was outstanding. The room was in excellent condition. Given the very extensive remodel, it should be stressed that a safe environment was projected at all times during my stay.

  • 5
    « Under construction, but improving. »

    The lobby was under construction, but the workers where nice, and nothing was closed off except a door. I have stayed here before they redid the rooms. They have improved them, I love the curtains, they need these curtains in Alaska for the summer months.

    4
    « Business travel VALUE »

    Comfortable, Quiet and a good value. All the staff are good. The hotel is under remodel, however, the staff are doing all the can to keep the guests comfortable. The new rooms are great. The hotel is in a very nice location. this is just a great place to stay.

    1
    « Love this place »

    The staff have always treated us kindly, great breakfast, warm swimming pool and always very clean... even our little fur body loves it here... we wanted to just order food in and the front desk gave us different menus and restaurants to order from, and the fresh home made cookies warmed our tummies after long hours on the road, from the cheery smiles at the front desk to the cheery smiles at breakfast makes the end of the day and the early morning much better...

    5
    « Great stay! »

    Best breakfast at a hotel ever...Scrambled eggs were fresh and from real eggs! Lots of choices and friendly staff who went above and beyond to make our stay what we needed. Room was clean and the beds were comfortable.

    3
    « Remodelled but why such thin walls »

    We arrived after a long day of driving , wanted to rest as we had another long day the next day. The room had been redone very nicely, bed really comfortable , but the noise from the hallway and next door were very loud. The bathrooms are also very tiny, could barely move around. The morning continental was adequate and checkout was easy.

    4
    « Comfortable , friendly and Quiet ! »

    After a 12 hour drive to Idaho Falls from Northern Alberta we were ready for a good sleep. Well we found it . The Hotel Reception Clerk was outstanding and answered all of our questions and more. The Hotels 1 st floor is being renovated, however the 2 nd and 3 rd floors are complete. Sure there was a few little messes , however it was not bad and certainly understandable. Our room was on the 2 nd floor , it was freshly renovated. It was well appointed with a very nice room darkening Roman Shade that worked very well. The only thing we noted is that there were large chips in the "New" Bathtub . Seems strange for a newly renovated room . We did utilize the well kept Pool and Jacuzzi area open 24 hrs . The Breakfest in the morning was also very good with a good variety of morning goodies . Once again the staff was very helpful . Needless to say we were well rested and ready to go in the AM .

    5
    « Great hotel »

    We have stayed here several times and it is always a pleasant experience. They are renovating the hotel and are doing a fantastic job. We stayed in a renovated room and it was really great. I would recommend this Best Western to any traveler.

    5
    « Best "Best Western Hotel" »

    This is one of the best "Best Western" hotels. great price, clean hotel, with nice rooms, excellent people, good location. Good amenities, good breakfast, and they offer discounts on local restaurants.

    4
    « Great stay nice new refreshed room »

    Stayed here on Jan 13/14 2016. Was put on the third floor in a newly remodeled king bed rm. Really a nice way room. Everything has been refreshed. .. nice combination of tile and carpet floors. ..extremely comfortable bed...great color combinations. There continues to be "under construction" however nothing inconvenienced us. NOW THE BREAKFAST... why oh why are most places going to the flavorless micro thin bacon. ...one suggestion. STOP.. It's bad enough we get the rubber omlettes. ...but that bacon adds insult to injury. The breakfast area is well taken care of and is very clean.. Overall stay was impressive. Very clean...great staff... give it a try.

    5
    « Condition of facility »

    Really great room for the money, despite being under construction upgrade to better furniture and new beds, rooms were warm and comfortable, and nice pool area and hot tub I would definitely come back if in the area.

  • 5
    « Nice Stop Over »

    Great pool & reliable internet. Decent breakfast, though the set up was odd as the stations were extremely far from each other. Nice staff. I would like to see the bathroom updated to ensure new caulking and ventilation.

    5
    « Best experience in Idaho Falls! »

    I have been staying at this location about once a month for a decade and it is still the best value, best service, friendliest people of any city I travel to! Not to mention the remodel is wonderful, nice big hot tub and a great hot breakfast.

    5
    « Good experience »

    Very kind and helpful employees, good amenities and perfect location of the hotel. the room was located in a new or remodeled area and everything was clean and smelled fresh. when we called for information and help the answer was immediate. i recommend this hotel

    4
    « Renovation underway »

    We stayed in a just-renovated room. Fresh, clean, well appointed, very quiet. Acceptable breakfast included: menu seemed limited but there were fewer guests than usual because of rooms under reconstruction. Very helpful front desk.

    5
    « ON THE WAY TO ARIZONA »

    VERY HAPPY. The room had been recently remodeled - everything was brand new, beautiful. Amenities were perfect. Breakfast was hot and had great variety. Staff were very helpful - responded immediately when questions were asked.

    4
    « Holiday Travel »

    Stayed at Idaho Falls BW during our Christmas trip to visit family. Due to length of trip/winter weather, we stayed at BW twice both going and coming to our destination. Staff was very friendly and helpful. They put us in their newly remodeled rooms for both stays. Very large selection for breakfast. Plenty of fresh/hot food. Boyds coffee in two locations. Really appreciated as the temperature was below zero both mornings.

    4
    « Road Trip South »

    This hotel is just off the I-15 has has all the services one requires, it's safe, warm and comfortable. with fuel services just across the street, just ideal for quick overnight stopping and an ample supply of places to eat close by.

    5
    « A wonderful overall experience »

    Wonderful staff, great beds and breakfast. Clean even though they were doing remodling. They went out of their way to make sure we had everything we needed as the weather was not good and we had to stay an extra day.

    3
    « Average Best Western Plus Property »

    The hotel is under major reconstruction mode. Workers there until 6:00 pm (they should be out sooner as guests usually are arriving by this time and need peace and quiet). Pillows very lumpy - need something more firm. Waited over 5 minutes before front desk checked us in (employee was on phone with another customer, but having worked front desk myself, ALL transactions should take no more than 2-3 minutes if you know what you are doing and type with both hands). Just when we were to check in, another phone call. I told the employee to put the phone and take care of us first. Rule #1: THE GUEST IN THE LOBBY IS ALWAYS MORE IMPORTANT THAN THE ONE ON THE PHONE!!!!! The person on the phone should be put on hold while the person in front of you is taken care of. Lobby common area computer had to be reset so that I could use it. For a Best Western Plus property, this place is only so-so. I don't know how it qualifies with the Plus status. As a Diamond Member, I expect more than what I got.

    5
    « Very Satisfied stay »

    We just spent one night at this particular hotel, but right from check in to check out it was a very pleasant stay. The fresh baked cookies at the desk were perfect!! Very clean and well maintained hotel. Would highly recommend this particular hotel.

  • 5
    « Best for Pet Friendly »

    We always stay there coming and going for our winter in the south, excellent rooms, and excellent breakfast. The staff is very knowledgeable and helpful, was disappointed this time as no grits and gravy... my once a year treat...

    5
    « Great Place to Stay »

    We pass through Idaho Falls at least once a year and always stay at the Cottontree. The office staff are very pleasant and the rooms are comfortable and clean. Their breakfast looks great, however we usually check out by 5:00 AM when traveling. Even then there is coffee and muffins available that we take along for the road.

    5
    « above and beyond staff »

    The staff at this hotel fixed our issues even though they were the fault of the third party who we booked through! Great breakfast, comfortable beds, and clean pool. We would book at this hotel again anytime!

    5
    « Another great stay »

    We have always been pleased when staying here and are even more impressed as they continue to remodel and upgrade their hotel. The pillow top mattress was outstanding, so comfortable I was reluctant to get up the next morning. As always, the staff was most welcoming and hospitable. The free hot breakfast was nicely presented and the food was fresh and hot. I especially enjoy the waffle bar. The hotel is convenient to a number of good restaurants. We will be back!

    4
    « Renovations coming »

    We stayed at the Best Western Cottontree Inn on November 12th. On arrival we found the place shrouded in plastic as it was being painted. It will be very nice after painting but now there is no view from the window. We were tired so there was not much time for the outdoor world anyway. The staff are very friendly as they are in most Best Westerns. The breakfast was busy but certainly could be improved to be up to the standards we have come to expect. Overall I would stay here again after the renos are complete but I would not drive miles just to be here.

    4
    « Stay »

    Hotel being updated and is pleasant place to stay with friendly and helpful staff. Pool and spa open 24 hours for convienious. I would recommend this hotel for anyone traveling through the Idaho Falls area.

    5
    « Great stay! »

    Needed one night's stay as we travelled through Idaho Falls and happened upon the Best Western Plus Cotton Tree Inn. Best sleep ever! The beds are incredible! Rooms was very clean! Forgot my shampoo & conditioner in the car, but theirs were actually great! (I haven't found a hotel with decent shampoo/conditioner before). Great breakfast too! Has 24hr pool, but we didn't use it.

    4
    « Nothing wrong here »

    Enjoyed the stay. When we travel through this area, we have been staying at this location. It is an easy on/off the freeway. The rooms have been clean, staff friendly, and seems to be in a safe neighborhood.

    4
    « over night stay »

    hotel has an easy to find location off the I 15 and is close to numerous eating places and a gas station is right opposite the hotel. Beds were comfortable and a fridge in the the was very useful. A hot breakfast of scrambled egg , sausage ,cereals,fresh fruit etc was available

    4
    « Very nice hotel, but overpriced »

    I have no major complaints, almost everything was very clean, very updated, in working order, excellent breakfast. But.... for the price, $127 per night, (including taxes) I was shocked to find no refrigerator in the room. The room was super clean, except the grout in the shower/tub needed to be scrubbed. It wasn't gross, but it should be scrubbed. Maybe the cleaning staff supervisor is not inspecting those tubs on a regular basis.

  • 5
    « convenient coming from Wyoming »

    We stopped here on our way home from an extended vacation in Oklahoma, Nebraska, Colorado, Montana and Wyoming. We found it very convenient after traveling through less populated areas. Idaho Falls is a good stop on the way to Boise via US 20 (Craters of the Moon), Goodales cutoff).

    5
    « Pet friendly and comfortable »

    The hotel was great. Check in and check out was easy. The staff was friendly and helpful. The room was very comfortable and "homey" We have 2 dogs and the hotel was very accommodating for them. The staff was helpful in recommending another hotel along our travels.

    4
    « Good place to stay for the night »

    We enjoyed our stay at the Cotton Tree Inn and would stay there again. The hotel is located in a quiet area of the city and within walking distance to several restaurants. The bed was comfortable and the breakfast was good.

    4
    « Great place to stay near Yellowstone & Grand Teton »

    Motel was very clean, staff friendly and with a comfy bed. Good included breakfast and great price. We stayed on our way from SLC to Yellowstone. Pretty area and several restaurants nearby. We would stay again. Idaho Falls is a good size town we were pleasantly surprised by the town and this motel.

    5
    « good night stay »

    I found this hotel based on pricing and location for business. I walked in and got a night stay for the best price offered. The room was clean, the internet worked GREAT, and it was close to restaurants. The breakfast offered had many options and it was good night stay. I will stay here again.

    5
    « Clean and Comfortable »

    We have stayed and this motel several different times and have always found it to be very clean and comfortable. The breakfast is great and has a lot of variety. The staff is helpful and friendly and parking is close and easy.

    5
    « Emergency trip »

    We had to leave our home for the evening with two small grandchildren in our care and were taken care of wonderfully at this local hotel. We use Best Western most of the time we stay at a motel and are seldom disappointed. This was one of our best experiences. We recommend this motel for any kind of stay. It has a very nice pool and hot tub and the beds were very comfortable.

    5
    « Great Hotel »

    We really enjoyed our stay at this hotel. It was clean, well maintained and convenient for restaurants and local attractions. Joyce at reception was very welcoming, helpful and friendly. We had booked a suite which was spacious and had a seperate living area from the bedroom. It was fitted with fridge/freezer, toaster, micro-wave and dishwasher.This is certainly one of the best we have stayed in.

    4
    « Quality staff »

    This is a nice hotel , I have been enjoying my stay, there is always hot breakfast in the morning And the indoor pool and Jacuzzi is a plus. My favorite is the staff, Mrs ARI is very helpful and so is the rest of the staff. Would definitely recommend to a friend

    4
    « It worked for us »

    I chose this hotel because they had a large suite available - two queen beds in one room and a queen sofa bed in the living room - and it was a better deal than getting two separate rooms. We were on the 3rd floor. There is an elevator. The lobby area and pool area is very nice. The breakfast was the usual fare. Our room was clean and the amenities - shampoo, etc., were above average. Easy access to highway, and there are lots of restaurants close by. Many of the restaurants offer 10% off if you show your hotel key card.

  • 2
    « Certified Hotel?? »

    I stayed here with my children for one night as we traveled and I was disappointed to say the least. When we arrived the front desk lady was outside smoking and told me she would be in shortly - I waited probably 5 minutes while she finished her smoke. She was very nice - but felt this was quite unprofessional of her to finish her smoke before she takes care of a guest. We stayed in room 309; it looked like a nice room until further inspection. The floors were filthy - so bad that my kids were telling themselves to stay off the floor and play on the beds because they were not clean. I went to take a shower after my long drive and when I opened the shower curtain there was HAIR all over the tub - not just hair but pubic hair as well. Now if that wasn't enough to turn me off I happen to look at the ceiling and it is covered in BLACK MOLD!! Absolutely disgusting. So my relaxing shower turned into a quick get in get out policy. I recommend if you have very sensitive skin to stay away from the lotion that they offer in the rooms. I know better than to use this stuff - but forgot mine at home and this was the best I could do. It gave me a chemical burn on my cheeks and forehead. So bad that I spent the next night with an ice pack and neosporine on my face. Avoid using that stuff it you can. They serve breakfast in the mornings and I was told that it was a 'delux' breakfast .... Not so much. An extremely poor showing - no fruit, no yogurt, toasters were broken, and the hot plates - yeah well they were empty even after asking for more to be prepared. I was really looking forward to this hotel from all of the good reviews and I am sad to say that mine is not a good review. Only plus to this stay - close to the interstate and the bed was half way comfy.

    4
    « Good Quality Hotel »

    Stayed there on a road trip, arrived later in the evening after a long day, quick check in, and although the hotel was full there was no disturbances and the rooms were a good size, clean and quiet. I would use the hotel again if I am in the area

    4
    « Good value »

    Updated rooms, friendly staff, Breakfast was very good, Close to the interstate. Close to restaurants and lounges. The idaho falls are within five minutes driving and are well worth seeing. We would definitely stay here again.

 

Getting to the hotel ...

All directions
·From: The north. Take Interstate 15 to Exit 119. Travel east to Lindsay Boulevard. You can also take Highway 20 to the Lindsay Boulevard Exit to the BEST WESTERN PLUS CottonTree Inn. ·From: The south. Take Interstate 15 to Exit 119. Turn right at stop light and right on Lindsay Boulevard. Just ahead is the BEST WESTERN PLUS CottonTree Inn. ·From: The east. Highway 26 turns into Yellowstone. Turn right on Broadway and turn right on Utah Avenue. Just ahead is the BEST WESTERN PLUS CottonTree Inn. ·From: The west. Highway 20 turns into Broadway. Turn left on Utah Avenue. The BEST WESTERN PLUS CottonTree Inn is on your right.
 

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