BEST WESTERN Plus Sam Houston Inn & Suites,  Houston

4.0/5  - based on 84 guest reviews.
8049 N Sam Houston Pkwy W, 77064-3456, Houston, United States - See map
+1 281 970 7777 +1 281 894 2689

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Dates

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Outdoor pool
    Outdoor pool
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 85 traveler reviews
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The BEST WESTERN PLUS Sam Houston Inn & Suites welcomes you to Houston! Our beautiful new facility is designed to meet the needs of both the corporate and leisure traveler with each room offering standard features such as complimentary high-speed Internet connectivity, micro-fridge, coffee maker, full size ironing board and iron, hairdryer, spacious work desk and a 37-inch HD LCD television with over 30 channels including a free movie channel. In addition we offer a business center (free to our guests), fitness room, guest laundry, meeting room, outdoor pool, and a complimentary breakfast and coffee each morning. Enjoy the excitement of live quarter horse racing from late July through early April just minutes from the property. The BEST WESTERN PLUS Sam Houston Inn & Suites offers excellent facilities and amenities. Our staff is eager to help create the greatest lodging experience while visiting the beautiful city of Houston.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 85 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
36
Verygood
 
28
Medium
 
10
Poor
 
3
Horrible
 
8
Business Business 44
Couples Couples 21
Family Family 11
Friends getaway Friends getaway 7
Solo travel Solo travel 4
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus Sam Houston Inn & Suites,Houston
  • 4
    « Surprised »

    This was booked at a stopover between New Orleans and Corpus Christi. Th hotel was clean and fresh looking. Our room was clean and quite although the AC was set too low for us. The reception helped us find a activity in the evening, gave us directions and other assistance. Breakfast was sufficient although there was a long queue for the waffle machine

    5
    « Great Hotel »

    This location is close to one of our offices so it is nice to have a clean, restful place to stay when we are traveling. The staff is very efficient, the rooms are clean and beds are very comfortable.

    4
    « Convenience to Airport and Sam Houston Toll Road acess. »

    This place stands out head and shoulders above most Best Western's I've been in... and I've stayed in a lot! First of all, they let me check in early.... upgraded my room, and treated me with respect. Not that I drive for that... but it just seemed natural to them. The breakfast food was a notch above most... and the bed was the most comfortable ever. The staff was extremely accomodating too. I will come back to this BW. Thanks Sonny!.

    5
    « Excellent experience for the price »

    Hotel appears and is in excellent condition and is a great value for the price range. Friendly staff eager to please. Very clean with an extra touch of class and well kept grounds. The room(king bed) was very clean and pleasant in appearance. Good WI-FI, decent breakfast.

    1
    « The customer is NEVER right »

    Besides the large roach on the wall in the hallway, the hair on my bath towel that was never used, and the horrible check in experience...I would give this hotel a .5 out of 5. I was too tired to leave after the 400 mile trip so I stuck it out like a dummy. I didn't get the room I wanted and paid for my birthday. Breakfast was so so. Overall I will stay anywhere else in my next trip to Houston. Also apparently the room that's reserved and paid for isn't the one you get. First time in 10 yrs of staying in hotels that has happened.

    5
    « Well Maintained Place »

    Very well maintained hotel. Very Good Location. breakfast was nice & variety of breakfast was good. Nice Courteous Staff. Room amenities were also good. Bed very comfortable. Linen quality was some how old & worn.

    5
    « Amazing Hospitality »

    We have stayed here before and find it a perfect home away from home. This trip we were here for a week. The staff was awesome. I would like to single out one in particular who was a total professional and made us feel really welcome. His name was Param. Please pass on a "Job Well Done" to him from us.

    4
    « Close to Sam Houston Race Park »

    Stayed there because of the proximity to the Sam Houston Race Park. I live more than 20 miles from Sam Houston Race Park. I don't like to drive. I go to the Best Western motel because it is near Sam Houston Race Park. I just need to drive to the hotel one time then go home one time.

    4
    « Rained out in Houston »

    Arrived in Houston in the middle of the week hoping to get some sightseeinng before some conference. the city is huge and relied on our GPS to get around. the weekend turn to be a bit of a surprise when it started to rain and would not stop, the flooding was so bad that we were stuck in our hotel for a few days and the conference was cancelled. Sonny at our hotel was a great help. We were fortunate to have stayed at such a friendly place

    4
    « Anniversary stay in jacuzzi. »

    Firstly, the woman at the front was very professiona. There was a minor issue with the room, and the woman that mans the front desk helped us with the issue, and even got the manager to compensate for the issue. The bed was comfortable, but I recommend bringing your own pillows because the ones available are small. The jacuzzi is a typical one, not small, but not a huge one either. It was comfy, and a good place to relax.

  • 4
    « Night of Relaxation »

    My wife was readily distracted by the quiet atmosphere of the hotel. Managed to put down her phone and enjoy the quiet and have a very good conversation. Plenty of eating establishments around, so conversation and good eating were perfect components of a very relaxing day.

    5
    « Nice place »

    This is a nice place and very clean. Prices are kinda expensive. Staff is friendly and they serve continental breakfast. Nice place. Jacuzzi tub rooms. Would definitely stay again. Decorated nice. Kid friendly. Pool , excercise room.

    5
    « Best Best Western in Houston »

    It's my opinion, of course, but this Best Western Plus ranks very high with us. We've stayed here several times over the past few years and plan to be there again in April. The breakfast area is spacious, the hotel is clean and inviting, and the room was quiet and comfortable. We asked for a quiet room and got one on the third floor.

    5
    « Nice hotel - good value »

    Very clean hotel, accommodating staff, suite bathtubs are small but only a minor issue. Location is good for accessing sites around town. Room was clean and well maintained. Missed my temperpedic bed but overall bed was average.

    5
    « In town for a Stakes Race »

    Hands down this is a wonderful place to stay. First the rooms are awesome. The bed and bedding is amazing. We travel a lot so I know from experience what great a mattress, pillows, and comforter can do for a good nights sleep. The decor throughout is lovely and modern. The breakfast selection is top notch with the bonus of also having 2 people making omelets for guest. We needed to check in a little early and the front desk attendant was extremely helpful and welcoming. Everyone of the staff that I interacted with were blessings. They seemed to love their job and it showed. Cuddos to the owners and management of this hotel for employing top notch people that go over and above to your visit memorable.

    5
    « Great stay and Service! »

    I am a travel agent and I will surely present this hotel as a great option. It was very stylish with an updated decor. I didn ot have a chance to try the breakfast, but I am almost sure it was too a hit by the many people I seen enjoying it.

    4
    « Great Stay »

    The food in the morning was adequate. They even called to make sure that our room was serviced for. Kindly called when we left an item in our room after we checked out. the only downside was if the AC wasn't running, the room would smell wet, quite humid smell.

    4
    « Survey »

    the overall stay at Best Western was very good, employees were very friendly, helpful and professional. Room was clean and made up every day for my return, location was very convenient in regards to my business location.

    5
    « Best in town for the price »

    It's been over a year since I was here, but things have only gotten better. The upkeep to the hotel is awesome. Other than the rugs, it looks brand new. I hate that it went to NON-SMOKING, but I can live with that. The service people are awesome and I highly recommend this hotel.

    4
    « Thank you »

    It was a great experience. The staff was so friendly. I forgot some items in the room, and before our check out was complete the maid brought them to me! The location was convenient for us. The trip was quick, but the hotel did feel very "homey".

  • 3
    « Smell »

    If you are sensitive to smells do not stay here. As soon as we opened the door to our room it smelled like musk or b.o.. Going to buy air freshener tomorrow and hope it takes care of the situation for the week. Other then that appears to be clean.

    1
    « Do not attempt to make any changes or request to reservations! »

    I requested to change the date of my reservation and I was told because I prepaid that I was not able to change the date. I then requested to cancel my reservation and was once again denied because I had already prepaid. It makes no sense that because I prepaid that I can not cancel or change the date of my reservation. I did not stay in the hotel on the night of the 25th even though I paid for it. Unless something changes, I do not see myself nor my company ever conducting business with Best Western.

    3
    « Plain Jane »

    The website photos of the rooms, lobby, and grounds are much more impressive than this place actually is in reality. It's just a very small plain Jane, no frills, basic needs Best Western, nothing more, nothing less... Looks to be a fairly new property, Rooms were clean, the front desk staff was friendly, and I received the proper awards level recognition of a free bottle of water and bag of nuts. The in room amenities were your average mini shampoo and conditioner along with cheap ?off brand? coffee. They offer the usual free continental breakfast downstairs in the lobby each morning which I will rate as above average for a hotel of this star level and price point. In addition to the usual cereal, Danish and make your own waffle type fare, they also offered eggs & sausage, biscuits & gravy as well as premium coffee. The property is located right off the toll road with easy access in both directions, there are a few food options within easy walking distance, a Jack in the box, a Mexican restaurant, and a steak house. Sam Houston Race Park (Horse Racing) is a half mile away. Not really much more to report on good or bad, just your average, generic clean safe place to hang your hat for the night BW experience.

    5
    « Constant Travel »

    This hotel is a quiet and comfortable respite after a busy day of travel or long day at the office. The staff is extremely friendly, the rooms spacious, and the beds extremely comfortable. Great value when compared to other hotels in the area.

    4
    « Some positives, but weak rooms »

    The hotel is a little old and doesn't smell too nice, but the staff was friendly, and it gets points for my 2 most important criteria: the shower head was excellent, and the yogurt was above average (good selection of Yoplait, not some crappy off brand). I rarely stay at Best Westerns-I wasn't exactly sure what it was a "Plus", but pretty decent overall

    5
    « First Trip to Texas »

    When we first arrived to the hotel we were greeted with smiles. The outside was just beautiful and the inside was gorgeous. I was glad that they put us on the first floor...the room was big enough for my little gymnasts granddaughter to flip around. Breakfast was good, the kids enjoyed the waffles and I appreciated the clean dining area and how homey the place felt. I didn't find the people of Texas on this visit to be very friendly. But I think I got enough Texas hospitality from the staff at the hotel to make me visit again and give Texas another try. Thanks for making the visit worth it.

    3
    « Decent hotel but depends on the room you get. »

    Overall, a decent hotel, but the rooms make all the difference. The business folks I was traveling with were split. Two would go back and two wouldn't go back due to plumbing issues in both rooms and the smell in certain rooms was of mold. The breakfast was average but there was enough of it to go around. Very easy to check in and get the room key. Right off the Beltway which is very nice as well.

 

Getting to the hotel ...

All directions
·From: The north. Take Beltway 8, exit North Gessner Road, turn left on North Gessner Road to the BEST WESTERN PLUS Sam Houston Inn & Suites. ·From: The south. Take Beltway 8, exit North Gessner Road, turn right on North Gessner Road to the BEST WESTERN PLUS Sam Houston Inn & Suites.