BEST WESTERN Plus North Houston Inn & Suites,  Houston

4.0/5  - based on 146 guest reviews.
14753 North Freeway, 77090-6503, Houston, United States - See map
+1 281 873 7575 +1 281 873 7594

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Onsite laundry
    Onsite laundry
  • High speed internet access
    High speed internet access
TripAdvisor Traveler Rating
based on 147 traveler reviews
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Hotels in North Houston, TX are known for southern hospitality, and this Best Western Plus has everything guests need for an enjoyable, Texas-sized getaway. Searching for hotels near George Bush Intercontinental Airport for a business trip? In need of hotels near I-45 in North Houston, TX for quick commutes? This property is ideally located near all the top destinations, whether you need to catch a red eye or want to check out the best barbeque in town. There are many restaurants within walking distance, and guests are just 35 minutes from the Houston Livestock Show and Rodeo. North Houston, TX hotels set the bar high when it comes to hospitality and great amenities. Stay close to George Bush Intercontinental Airport (IAH). Guests are close to Hardy Toll Road, and if you're looking for recommendations on sightseeing and tourism, every member of staff doubles as a local ambassador who knows Houston inside and out. Nearby, you'll find Wet N' Wild Splash Town, the perfect destination for the whole family on a hot Texas summer day. Right off Highway I-45 and just 20 minutes from downtown Houston, endless major sporting venues are close by including Minute Maid and Toyota Center. For more sports action, check out the Legends Sports Complex for baseball and volleyball tournaments as well as other sports games. Employees of Halliburton and Wood Group choose this Houston hotel because of the location, affordable rates and comfortable amenities. From a meeting at Exxon to a tour of GE Oil and Gas, business travelers can easily enjoy some rest and relaxation. The Mitchell Pavilions is just 20 minutes away, while the Texas School of Business is just one mile away. Educators and students will find the University of Houston 19 miles from the hotel, and Remington College as well as the Lonestar College just over three miles away. Book your room at the BEST WESTERN PLUS North Houston Inn & Suites for the best location around!

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 147 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
72
Verygood
 
46
Medium
 
15
Poor
 
7
Horrible
 
7
Business Business 64
Couples Couples 27
Family Family 37
Friends getaway Friends getaway 7
Solo travel Solo travel 10
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Plus North Houston Inn & Suites,Houston
  • 5
    « Happy with just about everything »

    Only down about the location was not enough room for breakfast had to wait for a table... But that's no big deal. I would recommend the location to anyone looking for a place it was very convenient for us... Close to the venue we were attending the mall is close!!!

    4
    « ORIORDANT »

    We stayed here on two occasions during Oct. We were welcomed by the same pleasant receptionist from previous year. We were checked in quickly, our special requests were granted. The room was spacious, comfortable and clean. The breakfast area was great, good selection and well stocked. On our departure out of Houston a week later we decided to stay here again even though its about 12 miles from airport.

    5
    « Convenient safe and clean. »

    Stayed for one night. Rooms are recently updated with new furniture. Staff is friendly. Breakfast has wide variety of choices. Don't care for refrigerated rewarmed scrambled eggs. Parking is well lit, fast food and sit down restaurarants are next door via internal drive, no need to get on the street as it is a very busy intersection.

    5
    « Very Helpful Staff »

    The place was very nice and clean, I did enjoy the breakfast with the waffle and omelet makers. Gloria was very kind and great with directions and Lillian was really sweet. The hotel is very quiet and near by where I needed to be close to my family.

    5
    « Excellent service at an excellent price. »

    Excellent value, very clean and pleasant. Easily accessible to the highway. Breakfast was all inclusive with many selections to make. The Coffee was excellent. Was able to use their computer and print off forms needed for a meeting at no extra cost. The rooms were remodeled and were very pleasant.

    5
    « Pleasantly surprised! »

    I always search diligently for hotels that are reasonable, not in bad areas, appear to be well maintained, etc. This was my first stay at the BEST WESTERN PLUS North Houston Inn & Suites and it was great! I was there two days on business and everything was great! Would like to see just a few more choices of hot foods at breakfast but really a very minor thing. Very clean and I was VERY pleasantly surprised at how quiet it was. Usually walking down the halls of some hotels you can hear people talking, TV's on, etc...I heard none of that. I had left my TV on when I went to get ice and I could not hear it until I re-entered the room. Very well maintained and nice area as well. Great place!

    4
    « A Great Place to Stay »

    We were in Houston for a family members funeral. We needed several rooms. The location was great and everyone walked to Cracker Barrel to eat which helped. The staff were very friendly and helpful. The rooms were clean and comfortable. One room had trouble with toilet and shower water pressure but 4 other rooms had no problems.

    5
    « Really enjoyed my stay »

    Gloria was extremely helpful and always really nice during my whole stay at the hotel. The rooms were very nice and clean and the grab bags in the morning were a nice touch for someone like me who has to leave early and in a rush for work.

    5
    « Wonderful, Quiet Stay »

    The rooms were very quiet and clean. I forgot the name of the girl who checked me in and out but she was very polite and helpful during my stay and was able to recommend to close by restaurants. Every time I walked by the lobby, she greeted me with a smile.

    5
    « "Amazing staff and good location" »

    My only complaint was the door frame sizes, because it was kind of tricky to get the cart through the door ways of the hotel , elevator, and room door, but my experience however was beyond amazing. I stayed in this hotel for a total of five days alone for college requirements and I would gladly return. The ladies at the front desk were so helpful and courteous , especially Gloria and Guadalupe. I was new to the location and was extremely worried about where the locations I needed to go were located, but Gloria gave me not only verbal but written directions as well. She completely alleviated all my concerns about the neighborhood while the other staff members (Lillian, Acucena , and Roxann ) catered to all my needs whether that was needing more towels or answering any of the "many" questions I may have had during my stay. Guadalupe at the front desk took upon herself to go the extra mile for me and would call my room every time someone was coming up to my room to make sure they were suppose to be there. These ladies kept me safe and gave me a sense of security which to me is priceless .The room and hotel was in excellent condition and smelled wonderful every day. If I have to go back to Houston this would be my number one choice and it wouldn't because it was the best hotel ever but because the staff was indeed the best I've ever seen.

  • 4
    « quite restful hotel »

    Nice hotel.easy check in .has security in parking lot.walk to resturant and large parking lot.only problem was waiting for water to get hot in shower.check out was a little disappointing.could not get a printed copy of my bill had to wait and have it sent to my email .

    5
    « good location and nice hotel »

    The entrance to the hotel is a bit confusing, however, the hotel is quite, clean and neat despite its location closer to a major airport and major interstate highway. The staff is friendly and knowledgeable how to deal situations.

    4
    « Toddlers Loved The Breakfast »

    Everyone was great!! Was even allowed to check in a little early. Room was clean and housekeeping always restocked room essentials. Would definitely book this hotel again everything was close by. The weather wasn't very sunny, so we couldn't use the pool.

    5
    « Wondeful Staff »

    I was calling the hotel trying to reserve a room but the phones were down. I was finally able to get in and Guadalupe at the front desk was just so helpful. She greeted me as soon as I walked in and had a smile on her face the whole time. She took interest on my day and got me into a room. About 20 minutes after in checked in she called my room to ensure it was up to my standards, and every time i went in and out of the main door she greeted me as though it was my first time. She made such an impact on my day and I will definitely be coming back. The hotel itself is currently under being renovated but is beautiful and the breakfast is wonderful also. Guadalupe, Thank you for providing great customer service.

    5
    « Mr Jason M »

    This Best Western is amazing. They always have the cleanest rooms and the service is excellent. Lupe and Gloria who work the front desk are so kind, helpful and very pleasant. I regularly stay here when in business in Houston and recommend it to all my friends and business partners. They are truly a 5 star hotel. Thank you Lupe for always putting customers first and remembering who we are and what our hotel preferences are.

    5
    « Best experience ever »

    All rooms were quite clean, breakfast was also delicious, all personnel very kind and polite in special Ms. Gloria. Internet is free and fast speed, pool is also nice. It would be nice if there were a shuttle to/from airport.

    5
    « Excellent service »

    Breakfast lady was AMAZING, had everything clean and making sure everything was great. Front desk (lupe) was fantastic with her service, I've never been to any hotel that had such an enthusiastic employee as her. Thank you for the 2 weeks of great service. This will be a hotel to remember.

    4
    « Nice Place to stay »

    I've stayed here before!! Staff was very helpful!! It was a little pricey, but compares to the area!! The only problem I had while there, the elevator went out!! I had to walk the stairs when I checked out!!! (Not because of elevator) "Crap Happens when you travel West"!!! OH WELL!!! When I come back to North Houston, I will stay here again!!

    5
    « nice stay »

    Our family stayed in two rooms on the first floor... nice rooms, clean.. the motel is far enough away from I-45 to keep it quiet.. Cracker Barrel right next door .. good breakfast.. good value. modern

    5
    « Pleasant and quiet stay »

    We needed a hotel close to Bush International in Houston and found this Best Western. It was not only close (10 min. away from airport) but it was clean, quiet, and inexpensive (about 1/2 the price of other hotels near the airport). The staff was great and the breakfast was very good and inexpensive (free). WE highly recommend this hotel and will stay there the next time we fly out of Houston. P & S

  • 5
    « Mrs. »

    Absolutely fabulous hotel. The hotel desk clerk Gloria was the most gracious and out going person. She was the most fabulous person to check in with after a very long day of travel. I have to say that she for sure Convinced me to rebook a stay here on the return trip home. Thank you Gloria for a wonderful stay. ??????????

    4
    « Quiet stay »

    I like the fact that this property is tucked away from main road. It was very quiet and clean. A Cracker Barrel right next door. Offered continental breakfast which was O.K. Front desk clerks were not real friendly. Would stay again though.

    4
    « Great Front Desk Person »

    Hotel is pretty much standard, comfortable, quiet and we got good pricing. Easy to access from airport if u have a rental car. The front desk person Lupe was very friendly & extremely helpful as this was first time to Houston. She was also very hard working, doing at least 12 hrs, but still friendly & helpful. Made the stay great.

    4
    « nice stay at bestwestern plus inns and suites Houston, TX »

    No complaints. Staff was really friendly and attentive to my needs and Ii was completely satisfied with my stay. TV was not plugged in in the back but this was immediately remedied by maintenance. Room was clean and smoke free.

    5
    « Great value »

    Breakfast was great! Azucena was helpful in that area. Gloria at front desk was pleasant and professional. Rooms were clean, beds comfy. When microwave wasn't working in our room, it was replaced within 10 minutes of call. Will gladly stay here if I'm back in Houston!

    5
    « Great Staff, Great Hotel. »

    Lupe, Gloria and lilian were great. The hotel is in great conditions and the whole staff is amazing. They're all very helpful. The breakfast has great selection and it alternates every morning which is great. Will absolutely be staying again.

    5
    « Consistently Excellent »

    Gloria Lupe knows me and makes sure I have what I need each time I come to Houston. She always makes sure I get a good room. I've never had any issues when staying here unlike other hotels in the Houston area. I have other choices but prefer this hotel due to the level of service and will continue to stay here as a result of the atmosphere and the folks that work at this location.

    4
    « gloria is great »

    gloria is great she helped me and helped my family thank you gloria . and This was a very nice hotel. The room was very clean and well maintained. The room was comfortable and spacious, with refrigerator and microwave. The beds and bedding were comfortable (The pillows could have been better though.) There is a nice pool, Breakfast is good.

    5
    « Foreman »

    Got great service from Gloria Lupe. Everyone here is extra courteous and professional. The rooms are always clean and the bed is exceptional. Would definitely recommend this place. So if you're ever in the area, this is a great reasonable place.

    5
    « Gloria and Robert were great! »

    Gloria really helped us out on Friday because we did not have a reservation but the hotel didn't have any doubles. She was able to place us in a suite for the same price I found online. The rooms were great too.

  • 3
    « Not impressed »

    The room was clean and the staff friendly. The beds were comfortable enough. However the room had things that would suggest disrepair over the years. The AC unit didn't stay cold and the room had an odor that seemed musty. The pool was closed without any type of notice listed when we booked (&it was one of the reasons I selected this location). Not the quality I expect from Best Western.

    5
    « Great stay »

    We stayed two different nights as we traveled through Houston for a recent vacation. Both times we enjoyed a pleasant stay. The room was big and clean. Plenty of towels available. The staff was very pleasant and helpful. Thanks to Gloria who ensured we had everything we needed.

    2
    « Not what I expected from a Best Western »

    I expected a lot nicer building and room. The lobby was fine. The room however smelled like mildew and the AC never felt like it really cooled off so that could've been where he small came from. The room definitely had some wear to it. Peeling paint and areas where the corners didn't meet. My daughter was excited about the pool but when we got there it was not in service. Would not stay there again. Makes me doubt best western standards.

    3
    « Good room, not so good breakfast or location »

    The room was good - I've been upgraded for free to their suite which was large and nice. Their breakfast wasn't so good, only eggs and waffles.. No yogurt or any other "healthier" option.. The hotel is located about 20 minutes from the airport.

    5
    « Love the staff there! »

    Lupe was extremely helpful in securing my business and as a business person myself, I understand it can be a very competitive market out there. Her and the entire staff do a great job. Cracker Barrel is next door so you can grab a big breakfast. Also, Whataburger and Jack in the box is in walking distance.

    5
    « Great hotel »

    The hotel is a great clean place. The room I was booked in was very clean and the staff were friendly as well as polite. The front desk Guadalupe was a great front desk on helping me figure out great places to eat around the hotel. She checked me into my room fast and took care of any complaints very well.

    5
    « Super Value »

    Recent reviews were great and the price was almost too good to believe at $80.99 online. Place is great, newly redone, very clean, everything you need and very friendly staff. Can't beat this in Houston. Close to the airport too.

    5
    « Wonderful Hotel & Staff »

    We checked in with Lupi and she was so friendly and very professional, she made us feel like we were at home during our whole stay, will definitely be returning. The hotel was clean and the bed was comfortable.

    3
    « ok place to stay »

    Nice place to stay in North Houston. Whataburger in the same parking lot. Not to far from Greenspoint Mall. Near the Bush International Airport, I-45 and the Loop 8. Room was comfy and clean. Can't comment about the breakfast since I ate breakfast at Whataburger

    5
    « You will NOT be disappointed! »

    Awesome place, very clean! Staff outstanding - friendly, helpful, you feel welcomed! We were here a year ago, and was very happy with our stay, the reason we booked here again this year. Amazed to see, that they remembered us. We saw they have updated Lobby and breakfast area! Place smells fresh and clean. Close to airport! We will be back!

  • 5
    « Great hotel »

    Great hotel to stay for the northern Houston area. Friendly staff Gloria and Lupe and convenient access to restaurants and the free way. Offers a well lit and secure parking area and I noticed officers park at the Crocker Barrel over night. I would stay here again when needed.

    5
    « Recommended »

    You can never go wrong by stay at the Best Western Plus, 14753 North Freeway, Houston, TX. Great staff, friendly atmosphere, very clean. This is my second trip to Houston and I would not stay in any other hotel. I have always used Best Western Hotels and for the value, accommodations and staff by far this hotel true one of the best, Best Western's that I have ever stayed at. The staff really goes out of their way to ensure you are comfortable. No request is too much to asked. By far I would recommend this hotel to all in this area.

    5
    « Excellent Service »

    I stayed there for I week and it was great. Room was always clean, Breakfast was good and service was great! The Receptionists always greeted me with a smile and Azucena from the Breakfast area was always very friendly and attentive.

    4
    « It was ok for one night »

    We stayed for one night in the jacuzzi suite. Although all of the jets didnt work in the tub which kind of defeated the purpose the bed was really comfortable and I was too tired to care. We went with a group we were allowed late check out but the 2nd half of our group wasnt which ended our trip and stay early

    5
    « Late reservation and check in »

    We decided late Tuesday to spend the night close to the airport in Houston. Four ladies flying out early to Hawaii. This hotel offered everything we needed to be ready for our flight arrival with a good nights sleep and breakfast. Very courteous staff and comfy accommodations. Only 10 minutes from the airport. .

    4
    « ORIORDANT »

    We arrived to this hotel late one evening, we were checked in by a pleasant young lady. Our room was clean and comfortable. We had a pleasant two day stay here and actually returned three weeks later for a one night stay and were checked in by the same young lady who remembered us. The breakfast was adequate and was kept well stocked. Not a lot to do in this area but shops and restaurants are a short drive away.

    5
    « nice rooms »

    This hotel has nice rooms and friendly staff ok breakfast (free) Lupe and Gloria are quite helpful and informative. The rooms have big fridges and micro-waves. .Large screen TV's with the guide built in .

    4
    « Visit to Houston for a nice room »

    The rooms were nice and the beds were comfortable. The shower curtain rod was about to fall out of the wall. Great TV's and lots of programming to find something to watch. Did not use the pool as it was too cool to take a dip outside. Breakfast was ok as the eggs were ok and the cheese in it tasted cheap, but the hot sauce made them edible. The bacon was sliced too thin. Coffee in the rooms was not a very good flavor. Over all on getting an online price it was a decent room for the price. They do have free Wi-Fi if you want to use it but I did not.

    5
    « Truck Driver from Canada. »

    I always stay at this hotel when I'm down in Houston. The girls (Lupe and Gloria) always know you by 1st name bases. Always happy go lucky girls that do there best to do a great job. ???? up. Stayed here for 11 days this last trip. Be back again next trip...????

    4
    « Very Hospitable »

    Nice breakfast bar. Azucena is very polite and always helpful & kept food fresh & plentiful. WIFI is almost always down when we stay there - every time..... Our group stays at this hotel 2 weeks a year for several years for conferences.

  • 4
    « Overall, an enjoyable awards stay »

    I cashed in Best Western reward points for this stay. The only room available was a handicapped room. The room and furnishings were comfortable, but the bathroom was problematic. The floor only slopes towards the drain on the shower side. As a result there was an inordinate amount of standing water on the floor after using the shower. While this was acceptable given it was a free room, I would have been very upset if I had to pay over $100 for the night.

    3
    « Never heard of "No Late Check Out"!!! »

    I was running a little behind and rung front desk to ask for an additional 30 mins to gather my belongings and was told they do not give late check outs, so I tried to hurry and pack around 10:50 a gentleman came and knocked on the door to let me know that check out is at 11:00am.. I was not pleased at all, first off it's not 11 yet and he was rude about it. I will not recommend anyone to stay at this location!

    5
    « Great Hotel »

    This was a great place to stay. The rooms were clean and the bed was very comfortable. The breakfast was nice. The area around the hotel was clean and felt safe. The pool looked so inviting unfortunately didn't get a chance to take a dip.

    5
    « Nice stay »

    I had a comfortable stay and have found this and other Best Western Plus locations to be a high quality and a great value. While I was only here for one night, I would stay for a longer trip and found it to be conveniently located outside of downtown.

    4
    « The clerk named Gloria was very helpful and considerate! »

    Our flight was in late afternoon. Gloria kindly allowed us to extend our stay beyond the normal check-out time at 11am. The hotel was also not far from either airport or downtown business area. We would probably book it again.

    3
    « Brian's Trip »

    Service is average, Breakfast was average, Hotel Clerk was not very attentive, the particular room we stayed in had a odor when the air-conditioner was running, the bathroom door didn't lock, the outside appearance is nice, the lobby and the breakfast areas was clean, easy access to I-45 and Beltway 8

    5
    « Great Hotel in Great Area »

    When we checked in we were well received, the desk clerk was very friendly and knowledgeable. The room was very clean and comfortable, everything worked, and operated as expected, by choice we try to always stay at best western plus if possible, this one was conveniently located to where we needed to be. We commend Room Service, they did a great job, although we never were able to meet them, to say thanks. We did get to know one of the employees "Azucena" she maintained the breakfast area, super sweet, very nice and friendly, she's the type of person you like to face when you just wake up in the morning. The breakfast area was very well maintained, and everything was replenished as needed. We stay two nights, will stay again......

    5
    « The morning staff "Azuceno" »

    Every morning I was welcomed to the breakfast area with a friendly hello by Azuceno and the food items were always fresh and helped start my day off with a great breakfast. Azuceno does a great job and I looked forward to her saying good morning to me each of the days I stayed at the Best Western Plus North Houston Azuceno is a great part of the staff at this hotel and really helped start my day off with a smile.

    2
    « Not so nice stay »

    We stayed here for one night only. First we got a wrong room (smoking room) and then we could not have the room we had the reservation for. Breakfast was the basic pancakes and jam -version. Hotel location was not nice, they did not have any transportation for the city or anywhere else. No restaurants nearby.

 

Getting to the hotel ...

All directions
·From: Interstate 45 North. Take Exit 63 (Airtex), BEST WESTERN PLUS North Houston Inn and Suites is on the right side. ·From: Interstate-45 South. Take Exit 63 (Airtex) make u-turn, the BEST WESTERN PLUS North Houston Inn & Suites is on the right.