BEST WESTERN Hotel Ambassador Motor Lodge,  Hervey Bay

4.0/5  - based on 58 guest reviews.
296 Charlton Esplanade, 4655, Hervey Bay, Australia - See map
+61 741240044 +61 741248199

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Spa
    Spa
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
See more
TripAdvisor Traveler Rating
based on 58 traveler reviews
See more comments >>
Photo gallery :
Guests staying at this 3. 5 Star motel can choose from a range of well-presented rooms to satisfy their travelling needs. Each spacious room features comfortable beds, large bathrooms with hairdryer and complimentary toiletries, complimentary high-speed reliable wireless Internet access, direct dial telephones, reverse cycle split system air conditioning, 32-inch flat screen high definition LCD televisions featuring Foxtel cable with three movie channels, clock radios, iron and full size ironing board, refrigerators and tea/coffee making facilities and more. The Best Western Ambassador Motor Lodge also offers undercover off street parking, a laundry and dry-cleaning service, a fully-equipped self-service laundry, plunge pool and BBQ area. BBQ packs and picnic platters can be ordered from reception. A delicious continental or cooked breakfast can be delivered to your room with a choice of breads, cereals and juices on offer, our recently renovated on-site licensed restaurant is open Monday to Thursday for dinner and is available as a small conference or private function venue. If on-site dining is not your style, then no problem! The BEST WESTERN Ambassador Motor Lodge is located within walking distance to many restaurants and cafes many of which can charge back to your room. The Best Western Ambassador Motor Lodge is ideally located on the Esplanade opposite a lovely sandy beach, ocean walk and bike path. Enjoy one of our BBQ packs or picnic platters at a choice of pristine family friendly beaches and parks located close by. We are also only 200 meters walk from the major shopping and business district and within close proximity to several tourist attractions like WetSide® Water Education Park. The Best Western Ambassador Motor Lodge makes a wonderful base for exploring all of Hervey Bay. Front Desk Hours: Weekends & Public Holidays: 8am?12pm & 2?6pm. December 23, 2016 - January 31, 2017 restaurant closed for dinner room service breakfast available.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 58 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
16
Verygood
 
21
Medium
 
14
Poor
 
5
Horrible
 
2
Business Business 8
Couples Couples 27
Family Family 13
Friends getaway Friends getaway 2
Solo travel Solo travel 5
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Ambassador Motor Lodge,Hervey Bay
  • 3
    « S »

    This motel has a good features but also not so good ones. Good: Spacious and clean rooms. Central location, near the beach, close to eateries (within 1km). There is a shopping centre a couple of streets away with Woolworths, Coles, bottle shop, etc. The motel is very quiet and unaffected by traffic other than noisy flying foxes very active early in the morning (but they did not bother me too much). Not-so-good: The staff at reception seems very stacked to their own ways and rigid. I arrived early than the normal check-in time and was told to come back at the time stipulated on their website (in other hotels I have been to, they had made the effort to accommodate me even though they were not ready to receive me, not on this place). There is a restaurant in this place which opens at some particular hours. I inquired about the opening hours and the reply was something along the lines of "as advertised on our webpage the restaurant only opens on....." After this I went to check their webpage and noticed that it is badly set up and couldn't find it anywhere. When I requested the wifi password it came with the warning words: "oh but if you use more than 1Gb you will need to come back to give you another one and we will charge you for it". Also the reception does not seem to be manned around midday as I discovered on a particular day that I went to ask for something. Normally I am someone who give good marks to the service provided by the staff or not complain about it if not good but this place really needs to improve on their customer service.

    3
    « Adequate »

    My recent stay at this establishment was for one night only as part of a business trip. I will start by saying that it's in a good location in regards to eateries, restaurants and shops, being within a 10-15 minute walk. It is also situated on the esplanade opposite the ocean. The lady that checked me in was really kind and friendly, and an asset to the hotel. The room itself was clean and a good size, however it was definitely showing it's age and I would suggest an update is needed. There is a small pool which looked clean and inviting. There was also a BBQ in the pool area for guests to use. I would stay again for a work trip, but would not choose this hotel if I were vacationing with my family as I prefer a more modern hotel.

    3
    « clean spacious room »

    the room was clean and spacious, 3 guests 2 towels no teaspoon, coffee mugs were not clean, broken showerhead, used toiletries, we overlooked this. there was relief managers there at the time of our stay I got the distinct impression when I had to request something or ask a question that I was "bothering him" I went to get the spare pillow from the cupboard apparently someone in housekeeping thought it would be funny to put the iron on top of the pillow, I am just thankful no child was standing near me when it crashed to the floor. its a shame as I am sure the managers take pride in running their motel, maybe I just stayed at the wrong time. we will not return there as I felt unwelcome.

    4
    « Friendly and welcoming »

    My husband and I stopped here for a two night stay as part of our honeymoon road trip down the east coast to visit Fraser Island. Darlene was very helpful and accommodating- she booked us on the best trip we've ever been on. The rooms are clean and quiet with a 10-15 minute walk down to the restaurants and shops. The pool is small but the sea is literally on your door step.

    4
    « OK value for the price »

    This hotel offers good sized rooms at a value price for the area. The rooms are quite large and the hotel is pretty clean. Bathroom has a bath & shower. The management is very friendly and prepared to offer local advice to travelers. It is just across the road from the beach, and just a short walk to Woolworths and a BWS for any supplies. The views are not great and there are a huge amount of flying foxes that live just across the road and are very vocal each morning. They should not advertise having a pool, as it is more like a koi pond. It is a pleasant walk from this hotel to most spots in Hervey Bay. OK for a short stay on a budget.

    2
    « Not a place to stay »

    The fact that there are 10,000 flying foxes living across the road that wake you up shortly after 5am each morning, is enough to not want to go back. Plus the fact that the host would not convert at $25US travel card into US money and only offered $25AU convinced me this is not a place to stay.

    4
    « Great motel across the road from pialba beach and up the road from the water park »

    Great clean motel with all amenities that you could want for a stay, pool for cooling off too, Pialba beach is located across the road and Water Park a few mins walk to get to. Staff could not be more helpful and beds were comfortable with good air conditioning and tea & coffee making facilities plus breakfast can be purchased for mornings which was very tasty and ample. I stayed for 2 nights in room 9 which was on the ground floor up the back of motel, You can exit from the back as well and only a short walk to Woolworths and BWS stores plus Kebabs, butcher, newsagent and the reject shop. Ample places to eat which are only a few minutes drive away. Would stay there again if I get down that way again.

    5
    « Welcoming »

    Friendly receptionist. Huge room with a bath as well as a shower and big towels. Plus unlimited wi-fi. We had no transport and the best food was 15 mins walk away. OK in good weather. Not much fun in the rain.

    3
    « Hervey Bay »

    pretty average hotel. The restaurant was closed for Christmas. the bar fridge was empty and the wi-fi will not connect to any mobile devices. service could be improved. it is in a good location and has a good value for money

    3
    « Waterfront Location »

    The facilities Were Ok, Toilet Did Not Flush Very Well, Decor Was A Little Dated. Parking Was Good, Staff Helpful, Not Bad For The Price Paid. Close To Shops And Waterfront. Most Facilities Were In Walking Distance.

  • 1
    « Dirty, Run Down, Not Worth It. »

    The only positive i have is that it is at the end of the esplanade and you can walk down to food and beaches. Our room was not clean, there was dust on the windowsills and shelves in the whole room including the bathroom. The bathroom had old soap/ semen on the shower walls, the shower itself was tiny (i was touching either side of the shower with my shoulders). There was dust on the curtains in the room. There were flat batteries in the A/C remote and the batteries didn't sit in the TV remote properly. The most horrible part was lamps beside the bed. One was crackling and flickering, it was shorting out somewhere. The other's switch case was apart which exposed the terminals inside. My partner is an electrician and was beside himself and explained that there was a serious danger of electrocution. On bringing this up with the staff, i did not receive a refund or discount. I definately DO NOT recommend this stay as they seem to have no regard for other's health, safety and wellbeing.

    4
    « Friendly, clean and good value for money. »

    We arrived late in Hervey Bay, however the Best Western motel found us a room and were very friendly. Good value for money. The room was clean and spacious and had everything you needed for a short stay. Motel was away from all the noise, so guaranteed a good nights sleep. Very short drive to the shops and cafes worth a stay.

    2
    « Find another hotel »

    Advertises internet, but it did not work in our room. Breakfast was delivered the night before, but only consisted of a bottle of juice, two sliced of bread and box of corn flakes. If you are a Best Western Rewards member, expect no recognition (we are DIAMOND reward members and received none).

    4
    « Great for one night »

    While travelling back from far north Queensland we wanted quite place off highway. Greeted by friendly staff, room large older style but had had some updating. Close to RSL and beach across the road. Communal balcony along upstairs with people talking can be heard in rooms adjoining although it did not go on for too long. Nice place for overnight only.

    5
    « overnight stay »

    room was neat and tidy. I had been working on building sites for 12 hours. The shower took a while to get hot at 5.30 in the afternoon but after that I collapsed in bed at 8pm and left at 7 the following morning. not much more to say really

    5
    « Happy holidays »

    Recommend the Best Western Ambassador Motor Lodge, Hervey Bay, to anyone wanting accommodation in Hervey Bay, great staff, great location everything within walking distance. Beach just across the road, great for families.

    4
    « One night stay »

    I was at a disadvantage staying here without a car but the manageress was very helpful and booked a taxi for me. The room was clean, quiet, well equipped and comfortable. Breakfast was delivered to my room at the time I requested. Very friendly.

    3
    « Nice stay »

    Stayed here for 2 nights with my partner and grandson,check in was quick and very friendly,was given real milk made a good change. Told about places to eat,Enzos on the beach is awesome for breakfast,that review coming soon. Room was basic and clean,bath was nice and deep witch my OH loved being from the UK. Plenty of parking,beds were comfy,some new pillows needed but slept well. Location was good,quick drive to what ever you want,beach across the road for a walk. Felt to me like a throw back to the 80's when I travelled up and down the coast staying in motels for the night wich is not a bad thing. I don't think I could do longer than a couple of days though I would need a bigger room. We had room 6. Overall a good base to go out and enjoy what Hervey Bay has to offer for a few days,would I stay again,probably not but the 2 nights we stayed was fine.

    3
    « Nice »

    Stayed in a queen room. Was very clean, good location, very friendly staff. Plenty of parking, pillows were a bit thin, but not a big deal. My only real complaint is that the shower was a little small, I felt very cramped.

    3
    « Probaly quietest location on the Esplanade »

    Rooms are large and comfortable with good amenities in room for making light breakfast. Good undercover parking. Bed very comfortable and room clean - with that said, our only problem was a smelly cushion on lounge chair to which we alerted management who offered to spray area, but we just placed the offending cushion in the ironing board cupboard. unfortunately the dining room was closed on the one night that we stayed.

  • 5
    « Nice comfortable pleasant place to stay »

    On speck walk in, friendly accommodating reception. The rooms were clean and well presented with all the creature comforts supplied. On suite shower a little dated but functional with one of the best shower pressures we encountered. Beach walk across the road with stunning views. A little out of the city centre but quiet and pleasant

 

Getting to the hotel ...

All directions
·From: Brisbane Airport Head south. Turn right, take the roundabout, get off on Nancy Bird Way, exit onto Moreton Drive. Take the ramp to Gateway Motorway/M1. Merge onto M1. Take Bruce Hwy/M1 Exit. Go right onto Gympie Rd/State Route 57. Turn Right on Kent St. Go left on John St. Go through 2 roundabouts, exit onto Old Maryborough Rd. Turn left on Main St. At the roundabout, take the exit onto Torquay Rd. At the roundabout, exit onto Taylor St. Turn left onto Charlton Esplanade to the BEST WESTERN Ambassador Motor Lodge. ·From: Maryborough Head north-west on Wharf St. Take a left on March St. Take a right onto Kent St. Turn right onto John St/State Route 57. Go through 2 roundabouts. Take th...

see more
 

Our other hotels nearby