BEST WESTERN Hotel Henrietta Inn & Suites,  Henrietta

4.5/5  - based on 130 guest reviews.
816 US Highway 287 S, 76365-7046, Henrietta, United States - See map
+1 940 538 6969 +1 940 538 6970

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • High speed internet access
    High speed internet access
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TripAdvisor Traveler Rating
based on 130 traveler reviews
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Guests at our Henrietta hotel are here for business at Sheppard Air Force Base, visiting Midwestern State University or simply in town for a little excitement at Castaway Cove Waterpark. No matter why you're in Henrietta, count on us to provide you with clean, spacious accommodations. The Clay County 1890 Jail Museum-Heritage Center is a big attraction. However, the Texas Motor Speedway is the must-see hot spot for guests looking for a fun-filled day of adrenaline. From Lake Arrowhead, where fishing and boating reign supreme, to Hapgood Park, there's something for everyone. Our Henrietta hotel is in a quiet location. The friendly southern hospitality of our staff members provides you with a warm welcome. Whether you're looking to get away from it all or have business to take care of, each member of our staff is committed to making your stay great. We welcome many service men and women, along with their families and loved ones, to our Henrietta hotel. Business travelers include employees in town for work with Pierce Sales, Atmos Energy, and Four Stars Auto Ranch. We understand that business travelers need well-appointed rooms and plenty of space. That's why our hotel is designed with comfort in mind. Enjoy great amenities, the best service in town and luxury bedding at our Henrietta hotel. You deserve a great value, convenient location and the best in service when you travel. From weekend trips to extended stays, we're dedicated to ensuring you enjoy your stay with us. Book your quiet and comfortable room at BEST WESTERN Henrietta Inn & Suites and take advantage of the best location around!

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Room 1

Guest reviews


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based on 130 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
75
Verygood
 
40
Medium
 
10
Poor
 
1
Horrible
 
4
Business Business 29
Couples Couples 20
Family Family 65
Friends getaway Friends getaway 2
Solo travel Solo travel 12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Henrietta Inn & Suites,Henrietta
  • 4
    « Needs improvement »

    Food needs to be hot, coffeemaker needs to work 24/7,beds need padding or something. Internet too slow. Staff was really friendly. They did say they was sorry for the coffeemaker. Its the only hotel in town

    4
    « Nice stay! »

    We stayed here on our way to and from The Grand Canyon. Great hotel and we loved Linda who was so accommodating to us. She is the best! The only complaint I have is the water. It stinks and doesn't taste good....so take bottled water to drink. All in all a great place!

    4
    « One night stop over »

    Landed here around 10 PM on a Friday night, returning home from a trip to Colorado. It was not a designed destination, but rather good stopping place before road fatigue got the better of me. Room was stuffy, and air was stale when I arrived (A/C off). But even on low cool, the A/C unit freshened up the room and had it comfortable in 10 minutes. Beds were comfortable, pillows nice, and room layout was spacious. Room was quite, and I was able to sleep well and recuperate for the next leg of my journey home. Didn't really check any of the amenities as I hit the road early. Breakfast was a little subpar, but not unacceptable. In West Texas, towns are few and far in-between. You can easily find yourself stuck sleeping in your car at a roadside rest stop, with few to no options if you miscalculate. Best Western was a refreshing stop. Trust me, you could do far, far worse.

    4
    « Staying with professionals »

    I must add here the staff is excellent will go out of their way to accommodate you. The eating places are very near and one can have verity of choices. Rooms are well decorated and very clean, Although the town is small but this place is wonderful to spend a night or two.

    5
    « Best Western, Henrietta, Texas »

    Very nice hotel, very clean and staff was wonderful! Stayed here before and will probably stay in the future. I would recommend this hotel to anyone traveling in the area. The room was very clean and fresh.

    5
    « One Night, Great Stop! »

    Henrietta Inn & Suites was our go to stop when traveling Hwy 287 both North and South. The room was clean, beds were comfortable and very quiet. It is easy on, easy off the highway. The staff members are very personal and professional. Breakfast is available in the morning which includes cereal, eggs, sausage, biscuits, assortments of breads, juice, milk, and good coffee.

    1
    « Hot hot hot »

    I do not know how a hotel that has a room sold does not put the air conditioning on! We stayed there last Monday night. We drove all day from Denver and arrived at 10pm. The heat index that day was 100* after being in the car for 689 miles you do not expect to get to the hotel and it take 2 hours for the room to cool down. I was appalled. We did not sleep well and had to get up and drive another 600 miles. Will not go back.

    4
    « Nice and comfortable stay »

    We stopped one night after a long drive, the room was clean and the bed was comfortable which allowed us to get the rest we expected. The parking lot is convenient , next door there is a small restaurant and a gift shop which sells delicious texan made sweet and salted nuts. Henrietta city center is 5 minutes drive and as far as we have seen, it does not offer that much, anyway we were very tired and just got a Subway sandwitch . Hotel staff was friendly. Breakfast offered a limited choice but was decent.

    3
    « Staff was Rude »

    Breakfast stops at 9 am which is unacceptable, especially on a Sunday morning. We thought it was like all other hotels and got there a few minutes before 9 and the staff was busy picking up things. We got a couple of bagels and I asked if she had already picked up the butter and she said "breakfast is over!" We left the bagels and checked out. The front staff was also rude. Pillows were horrible but the room was nice and clean. Not sure if we would stay there again or not.

    5
    « Great Staff - Front Desk »

    Great staff - Joyce & Angela :) :). This ladies know how important it's for customers to be happy & satisfied. I will definably recommend this location 110% to my co-workers & family. I wish that other hotels will have personal like Joyce & Angela.. you can tell that they like what they do.... care about people...

  • 5
    « A great place to stay »

    We now plan our trips to Baton Rouge around a stay at this hotel. The staff are helpful, friendly and welcoming. The rooms are comfortable, modern and clean. The breakfast is awesome. The location is easy to get to off Hwy 87. Highly recommend it.

    5
    « Great Stay! »

    The staff was super friendly and accommodating, the rooms were spacious and clean; overall, it was a great stay! It was also more reasonably priced than any of the hotels in Witchita Falls. The miniature horses next door were so cute! And they have free breakfast with waffles that are shaped like the state of TX. The breakfast itself was delicious too. It's in the middle of nowhere, however it was a super delightful stay and I'm glad we stopped here. We plan to stay here again if we ever come back through.

    5
    « Great stay »

    Stayed one night last week and was really surprised. Room was squeaky clean and HUGE. Check in was a breeze. Breakfast was very good and Naomi in the food area was the nicest lady I've ever met!!!! Check out was easy as well. I realized that I had left my pillow in the room 24 hours later and when I stopped by to get it, they actually had it waiting for me. I was in complete shock and forever grateful. (Was an expensive pillow). Will definitely stay here again if we are in the area. Breakfast was the best part!

    5
    « Great Stay »

    We spent the night here before going to Nacona to tour the baseball glove factory. We enjoyed every bit of the stay. The front desk lady was friendly offered places to get good food, directions, and said to check out the Pecan Shed next door. We had just come in from 2 days a Winstar and had had the senior free buffef, let me say the free breakfast at this hotel was better than Winstar's and Namoi the "lunch room lady" was so friendly and helpful. The whole experience was great. The room was huge and very comfortable. If you need a place to stay this is it.

    4
    « Passing thru on the way to Colorado. »

    Pleasant surprise, the hotel was a stop over on the way to Estes Park, Colorado. I found the staff at the desk and at breakfast, to be helpful and courteous. The hotel was well appointed and my rooms were spacious. I say "rooms", because I stopped here on my return trip.

    5
    « Great place to stay »

    We have stayed here twice now. The staff is friendly and very helpful. The rooms are great. We did enjoy the indoor pool too. The Pecan Shop just next door is a fantastic place to buy a treat. If you like visiting casinos, there are two just up the road a bit.

    5
    « Thank Goodness it is there »

    The BW Henrietta is a beacon of warm welcomes and good breakfasts on a long road north from Dallas. Clean, friendly, and with a newly redone pool, it is a great place to rest at the end of the day. The rooms are spacious and quiet with very comfortable beds. Gas at a good price is next door at the Pecan Shack.

    3
    « Just average »

    Friendly staff rooms are clean although there is pasture land all around so the insect issue is higher than most. I actually got bit by a centipede while sleeping. But was ok. The location is easy access from the highway. Indoor pool and hottub is in working order. The exercise room only has one treadmill and one elliptical machine. There is a bike machine but it is broken.

    5
    « Wedding fun »

    Excellent hotel, used for whole wedding party. Staff extremely friendly and helpful. All our needs were met and then some unexpected things were were taken care of in a heart beat. as in need for an additional room. Easy to get in and out of. And the Pecan Shed next door is great. Best sleep I have had in a long time.

    5
    « Texas Road Stop »

    Having stayed at this location before, felt comfortable staying there again and no surprises. Nice room and nice quality bed. Breakfast fine and no issues. Not a lot of eating choices, but did try a burger at the country store next to motel and good. Some high on rate, but be sure and join rewards program. Would stay again and recommend.

  • 4
    « Clean, Quiet, Convenient Place with Friendly Helpful Staff »

    We chose this hotel as we were attending a funeral in Henrietta. From our first contact with the hotel, we were impressed by the friendliness and kindness of the staff. They really seem to care about people and doing a good job. This is a basic three star hotel. Nothing fancy. The property is very clean and was very quiet during our stay. Our rooms were immaculate and well maintained. The decor is a little dated; however, it is well maintained. The breakfast is adequate. The staff again was quite good, friendly, and willing to assist. Location is very close to US 287 and there is a gas station/gift shop/sandwich stop next door to the hotel. Overall, it is a good value for your money.

    5
    « Awesome employees! »

    Every employee was friendly and professional. The front desk and breakfast attendants took a personal interest in helping us. The rooms are large, clean and well maintained. There is a beautiful curving staircase from the lobby to the second floor.

    5
    « Desperately seeking Stop »

    We drove through on the way back from Mount Pleasant. We decided to stop cause weed been driving all day. Everywhere we stopped either looked questionable or there was nowhere to park a trailer. Google routed us to this Best Western in Henrieta which was a bit off of our route (by abt 5 miles) and thankfully they had a Vacancy. Literally 1 Vacancy! I was desperatly wanting to stop and was thankful to find this hotel. It was clean. Receptionist extremely friendly and helpful. Nice travel stop right next door. Only downfall was noone delivers, not even pizza! Not BestWesterns fault though!

    5
    « Great experience!!! »

    Excellent stop halfway from Louisiana to Colorado. Easy access with a cute gas station/store connected to the parking lot.Non "trucker" friendly parking limits it to families and single vehicles. the facility has a beautiful curved open stairway to the second floor, my wife avoids elevators and I have never seen a feature such as this. Very close to Wichita Falls, but located by itself where there is no road noise. Now on our list for a great nights stay!

    4
    « Very nice hotel for a basic stay »

    Rooms were very, very, very clean. Staff was very friendly Hotel was a good price Pool area Missed having a business center to print off my boarding passes but I am sure the amenities were clear in the booking. I am just used to staying where there is a business center.

    5
    « Very friendly staff »

    Very clean, very friendly, and I liked the breakfast! I wish it had been open later into the morning, though. Exceeded my expectations for a small town Best Western! I read that many people comment positively on the breakfast burrito served at the store next door----my experience there was not as good. Stick with the Texas shaped waffle served at the Best Western breakfast! be a use of recent windy weather, there were only about 4 networks available on the TV----the satellite repair person hadn't come to fix yet. The kids in our group enjoyed the indoor pool.

    4
    « Reservations are Key »

    the Hotel and staff were just fine everything was clean and fairly new, typical breakfast. The Hotel was super clean i will say that.The only issue i had was the reservation system and me having to do it 3 times over a two month period. I travel alot for both biz and pleasure so me not spending extra time on reservations is a huge deal to me. Fix it folks

    4
    « very good »

    Very large room, very clean, quite, easy to get in and out, breakfast needed more items, it was hot. Since it's at a small town there is nothing around it. There a small store next door had a good burrito for breakfast. Staff very friendly. Cable was good, pool was clean.

    3
    « Good Hotel but could be improved easily »

    My gripe about this hotel is the breakfast and the comfort of the mattresses has gone downhill. Have stayed here for a number of years and the mattress quality has gone downhill quite a lot over the years.

    2
    « Very Dissatisfied »

    I was looking forward to staying in the hotel. Got a great deal on 2 rooms. Both were large - wife and I in one room and kids in another. Next day, I decided we all can fit in 1 room. Found out that there were no spare sheets or blankets in the room for the hide-a-bed, nor were any spare blankets to be had throughout the hotel. Further, the hotel had Directv but only got 4 channels. At times the staff at the front desk appeared to be overworked and understaffed which may be why they were rude.

  • 4
    « A little pricey for a motel but probebly nicest in area »

    $90 a night for a motel is a little steep, however, the rooms were very clean, nice amenities for a motel and the customer service was excelent. Only down draw was the free breakfast, we all passed on that. I would definitely stay here again if going to be in the area.

    5
    « VERY NICE! »

    We stayed here both on our way to and from a recent trip. We found the rooms to be very clean and very nice - a beautiful hotel with friendly staff. The beds were comfortable and we enjoyed the little couch to watch tv. We used the coffee maker and the little refrigerator provided as well. We didn't find a guide to the tv channels, but then we didn't ask - they probably would have given us one. We just channel surfed. We cannot rate the breakfast because we didn't eat there. We would definitely recommend this hotel as a great place to stay. Incidentally, the Pecan Shed which is right next to the hotel was a great place to fill up with gas and shop decadent pecan treats and gift items. They also make a mean hamburger and breakfast burrito.

    4
    « Great Stay »

    The staff was very friendly and accommodating. The quality of rooms was very good. The quality of the breakfast was very good. The location is right off the freeway and has a gas station and Pecan Shed convenience store adjacent to the hotel which was nice.

    3
    « Be We Henrietta »

    a little overpriced. The breakfast eggs are the rubbery discs that Hampton Inn serves. That's why I don't go there anymore. Staff needs to be trained how to deal with unruly guests. The parking lot pight flood some of the rooms all night.

    5
    « I never write reviews.... »

    I never write hotel reviews (this is the 2nd in my life), but the friendliness and helpfulness of the staff at this hotel has motivated me. Hotel is in great condition, rooms are very nice and clean, breakfast is very good...but the staff are excellent.

    5
    « Excellent hotel staff »

    The Best Western is the only option in Henrietta, TX, so we frequently stay there when visiting family. However, it's also a very good option right off of the highway, with very helpful staff. The hotel is comfortable, the free continental breakfast has lots of options, and there's a gym and a pool. All in all, a great option!

    5
    « Business trip »

    This was a trip for business and my wife went with me and this was a nice clean hotel, the employees greeted us when we walked in and treated us with utmost courtesy. The room was clean and nice and breakfast the next morning was great.

    3
    « going down hill »

    stay there almost every year once or twice. awesome when new. now, seems like they don't care. Hotel is probably worth $45/night, but they charge $100+. I stay there because it is just a couple of miles where i visit family, or i'd surely go elsewhere.

    5
    « great hotel »

    very clean, large rooms, great breakfast. the staff is very very nice and helpful. it was a great overnight stop on our way to dallas. the breakfast was very good, hot items, waffles, different bagels and breads. the room was clean and the beds were comfy.

    3
    « Trip overnight stays »

    Very dry and warm after an, evening of fighting ice and snowy road conditions. started to rain so pulled in, good location easy on and easy back, got a very good nights sleep in a large well keep room, had a good breakfast with hot coffee and well prepared foods.

  • 4
    « Goood Quality Hotel »

    Best Western can be hit or miss with quality and renovation. This hotel in Henrietta was newer and nicer than most. The free breakfast was good an the wifi worked well. The staff was enjoyable and the check out was a breeze.

    5
    « Great Stay »

    Staff very polite and helpful. Breakfast a little of everything, eggs, sausage, biscuits, gravy, fruit, yogurt, toast, english muffins, coffee, juice. Service station and a little store next door. The store serves hamburgers and bar b q so you do not need to go to far to get dinner.

    4
    « Quiet and spacious »

    The rooms here are larger than normal, and the place seems new. Very clean. Get a room on the south side which looks over a large green pasture. North side rooms have trains every 30 minutes. The breakfast is pretty normal, which is sufficient.

    3
    « Quiet and friendly, but... »

    If you stay here, ask for a room on the south side: all windows open to green quiet pasture; the north side has a train running by every 30 minutes, all night long. Big room in comparison to other Best Westerns; very clean, looked new; one complaint: they put FOX NEWS on a very low channel number and did not carry MSNBC at all. This is unacceptable in a hotel catering to travelers from all over the country. I will not stay here again.

    5
    « Best Western Henrietta Inn & Suites »

    Great hotel. Quiet rooms. I had one of my best nights of sleep. The hotel staff was very friendly. They worked hard to find us the perfect room for our stay. This hotel is next to the Pecan Shed which is a big plus. They had a great hamburger for a decent price. Easy on and off the highway. Will stay here again.

    5
    « Great night stay in a small town »

    I had driven past several hotels/motels in Witchita, Tx and did not see one I would like to stay in. I entered Henrietta, Tx and saw the Best Western, looked very clean and well lighted. I had been driving since 0600 from Colorado and it was now about 9pm Texas. I was very tired. I checked in at a very reasonable rate to a very clean, large room. I slept on a soft bed with several pillows. In the morning I had a light breakfast and was well rested for the continuation of my drive to Houston, Texas.

    5
    « Hotel Stay »

    Was very satisfied with the room. It was clean, smelled fresh and the A/C worked great. We have stayed in this hotel twice in the past month. If the need arises, we would stay here again. It is close enough to Witchita Falls for convenience, but out of town so it was quiet and not as busy.

    5
    « Great people and nice place »

    They always make sure they have a room for me. I travel alot in the area and my schedule is never the same or pedictable. But i can usally call and they have never failed to help me out. The rooms are always very clean and neat. Can not remember a single problem in all of the time i have stayed here.

    4
    « Good choice! »

    We had a long day ahead of us and scheduled this hotel for our night-- this was a good decision as we ran later than we expected but our room was still reserved. The door opened to the room and it was a moldy smell but within moments of the AC being on, that was cleared right out and even though we have family members with strong mold allergies, nobody was bothered. The room was clean, the staff pleasant-- but if a food item is out-speak up! We did not because a staff member had been out and noted the eggs were out-- and because we waited-- they cleared away without ever refilling the eggs-- and our 3 yr old who had been waiting patiently did not get the ONE item on the breakfast he can eat. So, DO speak up because if you do not, they will not refill even if it is 30 minutes before breakfast is to end. But the area was quiet, and the hotel was clean and the staff nice. Our experience was good beyond the one error.

    5
    « Internet »

    This was a great hotel, and would stay here again. Rooms were very clean, service was wonderful and friendly. Breakfast was very good and so was the service. Also the bed and piliow were great. i slept like a baby.

  • 4
    « Nice Hotel - Good Value »

    The Hotel was fairly new, clean and quiet. The rooms are huge and have a frige and MW. Internet was OK. Beds were comfortable. Try to get a room on the backside of the Hotel as there are RR tracks across the HGWY and the engineer LOVES to blow that very loud horn!

    5
    « Great Place To Stay with Exceptional Staff! »

    We enjoyed staying and the room was very clean. The staff were helpful in every way possible. The late night arrival was no problem and there was plenty of parking for a big rig. This is a great hotel just off of 287 -- easy to access and quite lovely overall. The room was a wonderful value. Thank you.

    5
    « Best I've found on 287. »

    Plain. Clean. Good price. Easy on/off. Not as noisy as many of the hotels along 287 where you hear the trucks all night long. If you don't feel a need to have a room overlooking the parking lot and your vehicle, ask for a room on the back side. The backside rooms are quieter and have a nice bucolic view. Breakfast if fine but nothing special. Decent wifi that seems a bit stronger if you are located closer to the office. The staff is nice and generally remembers me as I pass through several times a year. Next door is a clean gas station (Pecan Shed) with competitive prices. You have to drive somewhere to get dinner or else you should plan to pick up something before you get there.

    5
    « Very nice hotel »

    This is a great facility at a good rate if your planning on using such amenities as the in-door swimming pool, exercise room and/or hot tub, if not then another choice next door in Wichita Falls would probably be pertinent. The staff are very friendly here and the rooms are very comfortable.

    5
    « Would stay here again »

    We would stay here again if we're in the area and need to stop for the night. The staff was friendly and made sure that we were comfortable. The rooms were clean and had fridge and microwave. The hotel does have a little age and the only way that we could tell was the lobby carpet smelled a little musty. All in all, the stay was great and comfortable.

 

Getting to the hotel ...

All directions
·From: The north. Highway 287, take exit 510 spur, make left. ·From: The South. Highway 287, take exit 510 spur.