BEST WESTERN PLUS Cedar Court Hotel,  Harrogate

4.0/5  - based on 1948 guest reviews.
Queen Building, Park Parade, Off Knaresborough Road, HG1 5AH, Harrogate, Great Britain - See map
+44 1423 858 585 +44 1423 504 950

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Jogging track
    Jogging track
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 1966 traveler reviews
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Welcome to the Best Western Plus Cedar Court Hotel, Harrogate's first hotel dating back to 1671, which was sympathetically restored and reopened in 1999. After a multi-million pound investment, the Best Western Plus Cedar Court Hotel offers all the modern facilities you would expect, while retaining the charm and hospitality of a bygone era. Upon your arrival, why not take afternoon tea in one of our spacious lounges or relax and unwind in the comfort of your room. As the evening descends, enjoy an appetizer in the lounge bar before dining in the elegance of our Porterhouse Restaurant. The Porterhouse Restaurant is an exciting new restaurant offering a range of delicious dishes with the main emphasis on an extensive range of succulent, locally sourced 38-day aged beef steaks. The restaurant is also open for lunch and afternoon tea bringing to the table some of the best that Yorkshire has to offer. The Best Western Plus Cedar Court Hotel is ideally situated for visiting the historic cities of York and Ripon as well as the market towns of Knaresborough and Pateley Bridge. The Best Western Plus Cedar Court Hotel overlooks the famous Stray that has 200 acres of beautifully tended tree-lined lawns and provides ample free parking. Enjoy your stay.

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Room 1

Guest reviews


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based on 1966 guest reviews
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Value
BEST WESTERN PLUS Cedar Court Hotel,Harrogate
  • 3
    « Sort of disappointed »

    Cedar Court is located in an excellent position overlooking the parks and only a 10 minute walk into Harrogate. We visited this hotel 6 years ago on an offer and enjoyed it so much that when we saw another Groupon offer, we thought we would visit again. Firstly I rang the Hotel to ask if there was availability prior to booking the Groupon offer. Yes no problem was the response and a young lady said she would provisionally book a room for 25th - 27th November and that when I booked with Groupon to give her a call back and she would confirm the booking. I did this but spoke with a different lady who was very helpful but told me the Groupon offer did not cover a Saturday evening but I could pay extra and stop on the dates we wanted. Then I was told there was only an executive room that had been refurbished, available. and we could have that, but would have to pay another extra fee. Because this was a birthday treat for my husband I agreed. We arrived on Friday afternoon and our room number was 226. It was nice - complimentary tea/coffee facilities, but no bottled water, one packet of biscuits 'and a small bottle of wine with one glass (for room service?) for 2 people. OK, nothing major but when I had to pay extra for an Exec room I expected a little better than a double room facility. The bathroom was nice and looked like it had been refurbed. Dinner was nice but the menu wasn't extensive. Our room was one of two over the main door entrance and during the night you could hear the automatic doors opening and closing. I also had to go downstairs at approx. 2am and ask for the night staff to as ask the residents in 225 to switch their tv down. Breakfast was good and plenty of options available. Dinner on the 2nd night was a busy time for the staff as there was only 2 waiting staff on duty for a full restaurant. The chicken wellington dish was not available on the already limited menu. It appears that the tomato and mushroom had been forgotten for both of us and we had to ask for it and it arrived when we had already started our meal. No one likes to be rushed with their food but 2hrs 10 mins for a 2 course meal with 'nibbles' to start, did seem rather lengthy. So, that evening after dinner we thought we would have a drink in the bar, but couldn't get to it because the Young Farmers were waiting to go through to their function room. Eventually got to the bar and just sat in the lounge area, which is very pleasant and entertaining watching drunken young people. Bedtime. 1:20am call to Reception to ask for the people stood outside the entrance and underneath our room window to be a little more quiet (laughing, talking loudly and smoking which was awful as the smell came through our open window) the rooms are quite hot and you need the window open. Breakfast next morning was ok but the staff were rushing around trying to clear tables for waiting guests and filling up the hot plates etc. This wasn't a patch on the stay that we had 6yrs ago and we were quite disappointed. One major point to note would be for Best Western to supply the staff with a good quality uniform instead of them wearing different blacks and whites or greys depending upon how they have been washed. One young lady was wearing a suit that looked like it had had food spilled down it and it had been left to dry. Very unprofessional so come on Best Western, clean up your act, sort out the niggles and the hotel can be as good as it always was.

    3
    « OK and clean but unremarkable otherwise »

    This hotel is in need of an overhaul. It is clean and the bed was comfortable however the shower water was luke warm in early evenings and the bedroom was gloomy with insufficient lighting to read easily. In addition the breakfast was also luke warm and served on cold plates! This is not really acceptable for a hotel of this standard.

    5
    « Excellent Hotel in Harrogate »

    Just spent two nights here to attend an exhibition in Harrogate. Staff were all friendly and helpful. We had a comfortable room second floor front and enjoyed dinner one night and breakfast two mornings. Two real ales in the bar. The walk to the Exhibition centre is OK. The hotel is on the other side of the town centre but a 15 - 20 minute walk gets you there. The station is about the halfway mark.

    5
    « Christmas Shopping Break »

    I spent weeks looking at places to stay so we could do some Christmas shopping, I found this hotel had a great offer and at a good price and it was in a good area for shopping. I would recommend this hotel we had a nice stay and the staff were very attentive and if they could not provide a food choice they were very apologetic and would do best to make available. I am a Coeliac and as always I check with hotels if they are able to cater for me and they assured me they could but I was a little disappointed on the availability of gluten free choices, my evening meal I could only have veg with my meal choice as the sweet potato chips were cooked with all the other gluten contained items I was not offered anything in its place, the only pudding available was cheese but they did have a gluten free brownie. On our first morning there was no gluten free bread at breakfast, I had to request they had some for our next morning which they did but the bread was not toasted. I recommend when they know in advance someone with a food allergy is going to stay with them they try a little harder to cater for them.

    5
    « Girls weekend away »

    Booked a two night weekend stay. Close to town centre. Great clean hotel. Comfy beds and clean bathroom. Food was amazing, in particular the breakfast, staff very friendly. Especially Louis he was so funny and deserves a wage rise!!

    4
    « A good value deal »

    We had a Groupon voucher. We booked because it is central. Our room was spacious although it had been made up for one person even though two of us were booked. We told reception and within minutes extra towels arrived. The staff were friendly and helpful. The parking is free and they allowed us to stay parked after we had checked out to visit the Christmas market before we left. We would definitely go again.

    4
    « Beautiful hotel that nearly gets it right »

    My wife and I enjoyed a 2 night weekend break at this smart hotel which is a pleasant 10-12 minute walk into the centre of town. Car park is plentiful. It is well furnished and appears to have been recently refurbished to a style sympathetic with its beautiful architecture. We had a superior room overlooking the front of the building which was a decent size with a good ensuite which included bath & shower. Despite being relatively close to a main road, sound proving was excellent and it was remarkably quiet. Whilst not a criticism, it is nevertheless confusing that 1 of the 2 lifts from reception takes you to one floor above the level you have pressed so it is not unusual to see bemused guests emerging from a lift then having to wait for the next one! The other lift works fine. Our deal included dinner with wine on 1 of our 2 evenings. We dined on the first night and the food was very good - I had a steak which was excellent. The included house wine was limited to one specific red or white. This is fair enough but when I asked the waitress if we could use our allowance against a more expensive bottle, she told me this was not possible and I would need to pay full price for an alternative. I found this quite strange for a 4 star hotel as surely spending more money would be to it's advantage. Clearly, I was not going to pay twice for my wine so we stuck with the house selection. We enjoyed our meal but, given the limited menu and the pedantic approach over the wine, we decided to eat out the following evening and discovered there is no shortage of quality restaurants in Harrogate. Breakfast was excellent with a vast choice of self service hot and cold food. Tea and coffee were served at your table but, unusually for a 4 star hotel, toast was not offered at the same time. Instead, there is one of those old fashioned machines which undercook the bread when put through once or burn it if you put it through again! I returned to the hotel after attending an exhibition on the Saturday. As my wife was in town at the Christmas market, I had a drink and a bite to eat in the bar which is a roomy, well furnished lounge. The bar food is nothing special but OK. Although the drinks are bit dearer than a pub, prices are actually lower than I would have expected for a hotel of this quality and ambience. Whilst this hotel does not get everything right, it should be said that staff were friendly, polite and helpful, public rooms were smart and roomy and we have no complaints about our room. We will certainly stay there again if we visit Harrogate. Would like to have awarded 5 stars but think 4 is a fairer mark. menu was limited than we would have expected but. which is lightly

    4
    « Beautiful hotel »

    Arrived on the 23rd November had a lovely receptionist called kitti greet me she was so polite and helpful I needed directions to the show in Harrogate so not only gave me advice on the quickest route but gave me a map and highlighted the route on the map My room was really nice very comfortable and very clean wifi is a bit hit and miss but it's free Went down for breakfast on the 24th made very welcome Although I was only there 1 night I would come back here Thank you kitti for help

    5
    « Clean, Comfortable, friendly staff »

    I stayed here for one night on business, the hotel offers free parking, the staff were all friendly and helpful, the room I had was of a very high standard and spotlessly clean, the wifi was also pretty fast which is often not the case in many hotels I stay in, the breakfast was also very good with a wide selection of hot and cold items from the buffet, I will stay here again next time I'm in the area.

    5
    « The perfect place to stay for the White Rose Awards! »

    From the moment we arrived, a warm welcome was extended by the reception staff. Breakfast was great, the room was comfortable, and there's loads of free parking on site. Staff even ordered our taxi to the White Rose Awards whilst we enjoyed a relaxing drink in the bar! If you're having a weekend away in Harrogate, or just need somewhere to stay for the night, I can't recommend the Cedar Court Harrogate highly enough!

  • 5
    « Great Hotel »

    Greeted with a warm welcome in nice surroundings, good room with everything you need, quiet location near to centre of Harrogate, large car park. Efficient, knowledgeable reception staff. Bar and restaurant staff are helpful and friendly. Good variety of choice for breakfast with quality produce. Nice check out time, 11am enabling you to take your time and enjoy your surroundings.

    4
    « Very nice!!! »

    Stop over for one night. Impressed from start to finish. Welcome, room, breakfast and the staff were attentive and helpful. We were upgraded to a superior room which was very clean and had all the toys you need!!!

    4
    « Great setting, beautiful surroundings- lots of potential »

    Stayed here for 3 nights. The building has wonderful character and is in a wonderful setting and only 10-15 minutes walk from the town. The lobby and bar area are very pleasant as are the staff. The double room I was in was very compact and comfortable- but it would have been a squeeze if there were two of us. It had everything I needed so it was perfect. Breakfast was in a beautiful dinning area and was self service with a good buffet on offer. It seemed each morning there were limited staff to take orders for tea/coffee which was sometimes frustrating. Overall a lovely hotel and with a few tweaks could be fab!

    4
    « Overnight stay in Harrogate »

    Very pleased with the hotel in general - our only concern was the bed which was not as comfortable as expected. That aside, the room was well appointed and clean as were the communal areas. Staff were welcoming, helpful and well presented.

    5
    « Wonderful hotel »

    My husband and I have stayed in other Cedar Court hotels but this one is definitely the best so far. The hotel is beautiful both inside and outside. Our room was modern and very comfortable with everything provided for. We heard a neighbour's TV at one point but we enjoyed a very peaceful nights sleep. We ordered breakfast to our room in the morning which was delivered hot and on time. All the staff are helpful and friendly. The hotel is 10 minutes walk from the town centre so perfect for a shopping trip. We went to Harrogate Christmas Market which was delightful. The only downside was the queue to check out but the hotel were happy for us to leave our car in their car park for as long as we needed and we headed back into Harrogate for more shopping. We will definitely return to this hotel.

    4
    « Excellent location for town centre »

    Very central location,excellent breakfast,rooms a bit dated,but overall clean and comfortable,would stay again, and certainly recommend.Town centre within easy walking distance(5 mins).great onsite parking.lovely hotel staff.

    3
    « Clean and comfortable but no frills »

    On the whole a nice hotel, clean and comfortable, room was nice and bed was comfy. We chose a superior double, and unfortunately had an interlinked door to a couple that spent most of the night arguing. Not hotels fault, but made me think to ask for a room that is not adjoining in future! Food was OK, nothing to scream about, but service was shocking, took so long to get the courses out. Could of been a problem in the kitchen but we were not told, just left to wait. I would stay here again however as it was good locality for my meetings, and the price was good

    3
    « Breakfast disappointed this time around »

    Previously breakfast was served in the ballroom while they were refurbishing the restaurant. All hot food items were kept hot and the plates said hot plates and lived up to the sign. In August breakfast was back to being served in the restaurant. Alas the air conditioning was cooling everything down. The warm food had no lights above it or anything to keep it hot. The sign still said hot plates, but they were at best tepid.

    3
    « Disappointed in our stay »

    This was not a 4 star hotel experience. The reception and bar staff were helpful and pleasant. The restaurant staff at breakfast were not and the quality of the serve yourself breakfast was not good. It is such a small touch but why can't toast be provided with the coffee. I would have thought self service breakfast didn't meet 4 star standards. My recent stay at another Best Western served breakfast of excellent quality. This might be a minor point but quality of towels was poor and should not have been kept in continued use.

    5
    « weekend break »

    We arrived on Friday lunch before the designated check in time, no problem room ready pleasant reception staff. We booked a superior double and was pleased with the size of the room, a two seater sofa/chair dressing table with plenty of plugs hairdryer provided even an ironing board/iron !!. the room was clean and very warm maybe to warm for some but fine for us. Room 308 view of car park but we had'nt come to stay in the room. Breakfast was buffet style and what a choice could not fault it plentyof cereal,fruit,breads and usual full english. The evening reception ordered our taxi no problem good service. We would definately and recommend. Parking not a problem which is a plus .

  • 4
    « Check your booking TWICE »

    I went with my husband for a significant birthday treat. Our first impression was not good, we arrived at 3 pm to be told that the room wasn't ready, but we would be booked in and reservations for the restaurant would be done at the same time. We sat in the foyer as we were told it would be available in 15 mins, during this time the receptionist that saw us left and we were forgotten. After 30 mins we enquired about the room as I could see all these other guests arriving and going straight to their rooms. We were offered a cup of coffee while they did the room! After just under an hour we were given the key. Unfortunately it didn't end there, when we arrived at the restaurant for our 6:30 evening meal we were informed that there was no booking for us. When we booked in there was another booking with the same surname and I believe that they thought it could not be possible for two people with the same surname to book the restaurant at 6:30 so they cancelled one --- ours! We were told that there was no tables available at all when we complained there was another look at the seating and we were told we could try again at 8:15 pm. Needless to say this was very upsetting, we complained to the duty manager would did nothing. We sat and waited until they called us in for a meal, no apology or drink on offer for their mistake. You would think now that we have been messed about that great care would be take in customer services-- the drink came with lipstick on it, it was taken away and replaced with one with smeared lipstick on it, by now I have lost the plot and ready just to get up and leave, so much for a birthday meal. The meal came and I said to my husband that I thought it came with French beans but there were none, having checked the menu after we looked for the desert to chose I could see that it did come with French beans and crispy bacon, both of which were excluded. The lady on the next table had the same meal as me and she asked for the French beans and when they came they were 'al dente' clearly the chef at the time was not aware of his own menu. When we checked out, all of this was explained and all the staff could do was shrug their shoulders as if this was an every day occurance. Apart from lack of customer care the hotel was very nice and in easy walking distance of the town.

    4
    « Very friendly, good value. »

    Booked a 1 night stay with a Group on voucher, & had an excellent nights stay. The reception staff were extremely friendly & helpful, & that set the tone for the whole stay. The bedroom was modern, well equipped, & spotlessly clean, Our deal included an excellent dinner, good food well presented, with an allowance of £25 per head off the a la carte menu. The only thing that stopped us giving an ''Excellent'' overall rating was the buffet breakfast, where the fried eggs may have been fine when cooked, but after a considerable time being kept warm, were like leather. I know I could have asked for fresh, but I would have had to wait, and would have expected the staff in a 4 star hotel to have been more aware of this situation. A further advantage is the large free car park, a big plus in a busy town like Harrogate.

    4
    « Friendly hotel in a quiet and convenient location »

    The hotel is an imposing building in a quiet location at the top of Harrogate surrounded by green fields and gardens .There is plenty of safe and secure parking. We received a lovely warm. welcome from Ann on reception. Our room was large, clean and very comfortable. Although the hotel was busy it was very quiet and peaceful at night. The food at breakfast was fresh and tasty and all self service apart from the tea and coffee. We didn't dine in the restaurant this time because we were going out to the theatre but we did enjoy sandwiches and drinks in the bar. Convenient for an evening in Harrogate city. A 15 minute walk or a £4 taxi ride.

    5
    « Stylish hotel in good postion »

    We stayed at Cedar Court hotel in September. The hotel is on the famous Stray, and it has lovely gardens and spacious carpark. The twin room was very big and comfortable. The breakfasts had every manner of things to choose from and the staff were friendly. The lounge is comfortable with integral bar. This hotel is only 15 minutes walk into the main part of Harrogate but there are local buses from the carpark entrance. We went to the Harrogate Theatre and walked back in 15 minutes. We will go back again.

    5
    « 70th Birthday Party »

    Stayed Friday night until Monday morning. Birthday party held on Saturday night. Party was really excellent and the whole stay was marvellous. Thoroughly recommend this hotel. Room was so comfortable and welcoming. Cannot fault at all!! Staff very accommodating and thoroughly recommend the restaurant. 10/10 from me!!

    5
    « Rail tours holiday »

    The room was as described, showers good, food good, breakfast excellent with plenty of choices all buffet style. Plenty of parking.. There several weddings there but apart from some noise when guests were going back to their rooms at night we were not affected by them. We did ask for early morning wake up call which happened the first morning but failed on the second , fortunately we had set an alarm purely coincidentally.!

    5
    « Great Venue »

    Went to this hotel with friends as a wedding anarversary weekend away. Found the staff very friendly and supportive. Enjoyed the room and meals. Had a great time. Dinner and breakfast was brilliant well recommended

    4
    « Nearly perfect »

    Rooms lovely ,receptionist couldn't help enough...what a shame when we came back for a steak we had to be reminded it had to be cooked...? and looked down upon... Then was told be quiet or out?? Other than that all staff were beyond reproach xx

    4
    « Meeting prior to seminar »

    This was a last minute choice and I wasn't disappointed. Hotel was very easy to find right at the end of the M606. Friendly check in service. Room was very clean and comfortable. Everything worked. Breakfast was the usual self service buffet but was arranged in an orderly fashion and the waitress service for coffee and extras was very efficient. Would stay there again. Only point to watch out for is that the car registration number has to be keyed into the terminal located at the reception. They have outsourced car park monitoring to a third party and we all know what that means!!!!

    5
    « 3 Day Stay Bed and Breakfast Deal »

    Comfortable quiet room and bed in a well located hotel in Harrogate. I ate breakfast and lunch in the hotel. Food was good and fairly priced. Staff are very friendly and you feel as if your in a homely atmosphere. Bar is off reception and sells Stella, Boddingtons, Guinness ( but it's out of the can and placed on the gadget that gives a head) also sell two local real ales and a lager. I also attended a wedding for 60 daytime plus another 60 at night and we were looked after really well. Service, food, room layout and decoration of room were excellent. Marriage was carried out in the hotel too. I'd certainly recommend coming here for a a few nights. Oh and it's opposite a very large area of grassland, if you fancy stretching your legs after eating. Enjoy!

  • 4
    « Just what we needed »

    A lovely weekend stay with my wife daughter and mother in law we had 2 rooms, we ate in the bar on Friday night which was just what we needed after a very busy time recently. Our only criticism would be the quality of the toilet paper, I would rather have a better quality toilet paper and less toiletries.

    1
    « Very disappointing stay »

    I stayed in this hotel last night as I was attending a wedding in Harrogate. The first impression of the hotel was that it looked nice on approach but as soon as I entered the hotel, my impression continued to slide. The hotel is extremely dated and looks like it has not been done up since the 70's. My room was tiny and smelt of deep heat. A friend of mines room smelled of bleach. The breakfast was cold as well to top off a terrible stay. The worst part of the whole situation was that it cost £149 for the night. I would advise anyone staying in Harrogate to avoid this hotel at all costs.

    3
    « Rooms need up-dating »

    Stayed at this hotel as we were attending a conference, checked in was swift & efficient, i stayed on the 3 rd floor, the rooms have not been updated for at least 20 years apart from a flat screen TV, that said it was very clean but not worth £85.15. All the staff i came in contact with were really nice & helpful, breakfast was really good.

    1
    « Not suitable for a young family. »

    We had a two night stay booked, for two adults and a 14 month old. We arrived slightly early and checked in with no issues, being told to return around 2.30 when our room should be ready. When we returned, we were allocated room 204. Entering room 204 we were disappointed on two counts. The first was that there was no cot in the room as requested. This was especially disappointing given that the website advises ringing to book when travelling with a baby, to ensure that everything in the room was suitable. The second disappointment was that despite being a Diamond member, we were given a standard room, with no upgrade, and no water. Returning to reception, we were given a new room: 311. We were told that the manager would bring up a travel cot when he finished the meeting he was in. We duly moved our luggage, but were astonished to find that although this room indeed an upgrade, there wasn't actually space for a travel cot. When two staff members brought up the travel cot, we were shocked by the places they suggested we place the cot. In front of the window, where it was far too cold; in between the bed and wall, which would have left one of us unable to get out of bed; at the bottom of the bed, which would have left the other of us unable to walk around the bottom of the bed. It was obvious to all of us that the room was not suitable for a travel cot, and that in fact placing it anywhere in the room would have been a health and safety violation, impeding or preventing our exit in an emergency. Additionally, the travel cot provided was so dirty as to be unusable, and the mattress which was placed in the cot would have made it easy for a mobile baby to climb out. After telling the two staff members that the room was unsuitable, and asking for a refund, we were given another room, our third. Room 339. This room was much more spacious and, tired of moving rooms, we accepted it, as there was space for a cot. Unfortunately, there appeared to be serious issues with the floorboards both inside and outside the room, and a distinct lack of soundproofing. We were able to hear the person in the room next door using the toilet, and every time someone walked down the corridor, which was surprisingly often given that we were almost at the end of a corridor, the floor boards in our room creaked and vibrated. This led to my baby being unable to sleep, and I suspect, given the lack of soundproofing, that she probably kept several of the other guests awake too. Additionally, the windows in all the rooms we were given were mouldy, the net curtains were dirty in places, and sash windows are not particularly suitable for children. Some were single glazed, while even the rooms with double glazing were cold, with drafts coming in from the windows. The final room we were given had bright lights in between the two windows, which the curtain couldn't completely block out. After a sleepless night we checked out early and obtained a refund for the second night. A terrible stay and a hotel completely unsuitable for travelling with a baby.

    5
    « Excellent Hotel »

    We recently stayed overnight and thoroughly enjoyed every aspect of the visit to the hotel. From the friendly, helpful welcome on arrival to the consistent excellent customer service throughout our stay. We attended a charity event on Saturday evening which was extremely well organised and the food was great. Will definitely be visiting again!!

    4
    « Enjoy your stay but forget the evening meal! »

    We stayed the weekend of 21/23 October 2012. Lovely young lady in reception, friendly and helpful. We had a lovely, comfortable and spotless room, comfortable twin beds, small sofa and chair. The breakfast was very good, a good selection of cereals, fruit, pastries and cooked breakfast. The dining staff were helpful and everything was good, we hada great stay right up to the time we decided to dine in on Saturday night, that was the only downside! We waited over an hour for our meals, they finally arrived an hour and fifteen minutes after being ordered and the portions were laughable, had we not been so hungry! It wouldn't have been so bad had the food been good but it was at best average. I would definitely recommend this hotel and I shall be booking again, but next time we will most definitely be eating out.

    5
    « Fantastic, amazingly function and stay. »

    We stayed at the Friendly and welcoming Cedar Court Hotel to attend an amazing Charity Ball, what a fantastic evening. The function room looked amazing and as you walked in you knew it was going to be fun, and it lived up to our expectations. The organisers worked their socks off and made lots of money, but in the background making sure everything worked perfectly was a well trained very professional staff. They made sure the food was expertly served and everyone was fed hot food, this all happened as an enhancement to the occasion. Throughout our stay the staff couldn't have been more helpful, but I must single out Tarkis (hope I got his name right) on reception. He was the first member of staff who we met and made us feel welcome, and the last member of staff to wish us a safe journey. The whole experience was a memorable one and we will happily return.

    3
    « Mike Meusz »

    Had a decent weekend here. Nice hotel, however dinner was poor, but breakfast excellent! Ordered a paper for following morning that didn't turn up. Booked a table for dinner, but reception failed to tell the restaurant. Overall ok.

    5
    « Honest and trustworthy staff. »

    Recently stayed at this very comfortable hotel,while attending a wedding. On my return home discovered I had left my watch and braclet behind me in the room. I contacted the hotel and was assured housekeeping would carry out search. Reception staff contacted me within a short time to inform me they had found the items. These were returned to me promptly and securely packaged. I am very thankful to the staff who delt with this matter and applaud them for their honesty and intergerity.

    4
    « Overnight family break to meet up with a friend »

    Wonderful hotel in a beautiful setting opposite extensive heathland. It was a very busy with 2 large functions being accommodated during our stay but nevertheless the staff coped admirably particularly with our room service and breakfast. Only disappointing issue was being woken up just after midnight with the fire alarm going off which fortunately was a false alarm but awkward especially with a toddler with us.

  • 5
    « lovely Break »

    This hotel was lovely and a credit to the Best Western chain. Lovely rooms And good staff with a nice Restaurant . It was set in lovely grounds and was a pleasure to stay there. Harrogate is a beautiful town with lovely shops and eating places. there was so many places of interest to visit we were spoilt for choice

    4
    « Good Hotel, Friendly Staff. »

    This was our first stay at a Best Western and in Harrogate and I can honestly say we will be returning to both. We stayed in a superior room and it was both clean and comfortable, the room has tea & coffee making facilities, hair dryer, iron and ironing board, TV and safe. The walls between the rooms are a bit thin & during the day we could hear quite clearly people next door talking and the TV but luckily our neighbours were not night owls so our sleep quality was very good, shower temp was a bit hit & miss being hot or cold with no in between. Staff were very friendly and helpful and the bar area was comfortable and a nice place to chill out and watch the world go by. Bar staff are really good and always willing to chat and answer any questions about the town etc and will keep serving as long as you're drinking (keep up the good work Brad!) Breakfast is good, catering for all tastes. All in all a nice place for a relaxing stay.

    4
    « Brilliant hotel, good location - poor customer care. »

    Brilliant hotel, good rooms and facilities, unfortunately let down by lack of customer care. Lack of due diligence by reception staff, technically we booked in on arrival, but the room was not ready, so we had to wait over an hour after check in time for our room. We were offered a cup of coffee by the second person we saw on reception when we tried to get a progress report after the initial half hours wait in the lobby lounge bar. Finally when we had got to our room and waited for our early evening meal which had been arranged through the initial reception clerk. We arrived in the dining room at 6:30pm to find that our booking had not been entered and I was informed by the maitre d restaurant ?that there were no tables available period?. Clearly unimpressed I took exception to this and made him aware of it and also spoke with the duty manager on reception outlining the service issues to date. A table was found around 7pm. Not a good start admittedly however the menu in the Porterhouse Restaurant was excellent with a good choice. Sadly the restaurant staff were equally lacking in acumen, who compounded earlier things further, i.e. meal served minus menu items, ie. Green beans and pancetta with the main course. A drink was served with lipstick on the glass and when raised, no apology was offered and when the replacement drink came back, it was the same glass with the lipstick smeared in an attempt to wipe it off and the drink topped up. A fellow guest order the same main as my wife and her meal arrived minus the beans & pancetta, she complained too and when the beans arrived she described them as ?al dente' given the design of the main meal. Our cheese board arrived, without any knives, which then had to be asked for after a reasonable wait for someone to hover by. At the end of our meal which despite everything was good, I was informed by the waiter when the bill had been prepared and charged to the room that he had not charged me for the replacement drink. I was left speechless and left the restaurant before I began a lecture on understanding the word ?customer service'. I rarely go off on one but this break was a significant birthday escape and things were not shaping up too well. As a result of the restaurant experience the birthday meal was hastily organised elsewhere. The stay in the hotel was good having access to all the tourist features of Harrogate within walking distance. I would stay again but the staff will be in the firing line, for sure, as when I checked out two days later I highlighted the issues about the stay and effectively the reception manager shrugged their shoulders, offered no apology nor made any enquiry for my reason for poor service, obviously nobody gives a fig pudding.

    5
    « The New Porterhouse restaurant experience is a real treat. »

    Had a couple of trips to Cedar Court recently for meals or family gatherings, and they are always a great experience. I have been wanting to try the New Porterhouse restaurant, and in fact l actually dined there twice in a couple of weeks. Food was lovely, great new menu and a fresh new makeover to the dining rooms too. For us The Cedar Court is never far away, great meeting place, nice bar and lounge. Spacious grand rooms, nice restaurant and the rooms are always very clean and welcoming. We always recommend the Cedar Court, there is no other. Looking forward to our next visit already.

    4
    « Two night leisure break offer »

    Took advantage of their two night leisure break offer as a treat for my wife's birthday. Included 2 course dinner and bottle of wine on the first night, staying in a superior double room with breakfast each morning. We believe this made good value for money and recommend keeping an eye out for similar deals. The room itself was lovely with views over the Stray. The (included) 2 course dinner was good but there is no way we would have paid their prices given so many other options of good eating places in Harrogate. This was our second stay at the Cedar Court and personally we like the location and the hotel, we would just reiterate that it's much better value to take advantage of their 'deals' rather than pay their full prices.

    2
    « Hotel it's self was ok »

    The hotel in its self was quite nice. First night we had trouble with the WiFi book said to dial 0 we did 4 times and got no reply from the reception. I k ow there was a party going on in o decor the halls but the reception should still have been manned. The one Barman didn't know how to make an Orange juice and lemonade mix, we ended up with a glass of lemonade, a glass of Orange juice when I said no he then went and got a bottle of Orange! I ended up telling him to get a pint glass and put the Orange juice in it a d then the lemonade. He then tried to charge me for the other drink I hadn't asked for. Breakfast on the Saturday morning the fried eggs (which are done on a griddle) were not cooked, the white around the yolk on all of them in the dish was RAW we asked for fresh eggs and about 15 minutes later we were given two cold eggs that just looked as they had come from the same dish. Saturday night we decided to have two chocolate brownies with ice cream for dessert, I went and ordered them the same barman went and stood in front of the coffee liqueurs! The barman said menu to him and he started tucking his shirt in trying to hide the fact he had got it wrong. Sunday morning breakfast we asked for 4 poached eggs with brown toast the waiter said he would see if the chief would do them (menu said you could have them) 30 minutes later they arrived STONE COLD and the toast. When we booked out we complained to the receptionist she told me that she was very sorry about all of it and that the hotel manager would get in touch with me! I've been home a week now and still have had no response from the hotel manager.

    5
    « GREAT SHORT AUTUMN BREAK »

    Our first stay here was a real pleasure. We have stayed at most of the larger hotels in Harrogate but this proved to be the best yet. The room was excellent overlooking the Stray..Breakfast and evening meal were both most enjoyable. We found staff very helpful, One employee even took time to show me around and explain the history of the place. We will definitely book there again in the future.

    3
    « Definitely NOT a four star hotel »

    Judging from the comments made by the general manager in response to other reviews where he does the management thing of trying to make everything negative sound positive, I wonder whether it's even worth writing this review. I will do though, so as to inform anyone reading the reviews (which I didn't as I have a Best Western account and the hotel looked nice (schoolboy error)). My 73 year old mother and I arrived for a two day stay yesterday. The reception staff were pleasant and helpful and the hotel seemed nice. I booked rooms with a "view of the Stray" and we got a view of the car-park. I didn't worry too much as these things happen. My mum's room seemed fine and so did mine but I quickly noticed I had faeces on the toilet seat and the tissue box was empty in the bathroom. Again, I thought, oh well occasionally these things happen, cleaned the loo seat myself, asked the lady at reception if I might have some tissues (she was again nice and gave some) and left it at that. Then I discovered that the TV remote in my mum's room didn't work (reported to reception, promised someone would come up, nobody did) and the pone in my room didn't work (reported to reception, told somebody would come up to fix it, nobody did, missed two important work meetings as a result), the bar has no British beer in it (one apologetic hand pump out of service and from a previous review it had been for days) and the "new" restaurant is clearly aiming at sophisticated but just achieves pretentious, with poor service in the evening and again at breakfast. Returned second night from a meal out at quarter to eleven and the bar and reception were completely unmanned. This is not a four star hotel. I've had much, much better, more honest and more passionate service in many three star hotels. I'm not a snob but if I'm paying for four star service, I expect to receive it.

    3
    « Rooms reasonable, pity about evening meals. »

    Room had enough room for 2 people and double bed. Tea/coffee was barely stocked. Evening meal was a disappointment. Breakfast was ok. but no tea/coffee machine only insulated jugs Believe they could not support full compliment of residents.

    4
    « Nice place to explore North Yorkshire »

    Stayed here for a couple of nights as a base for sightseeing North Yorkshire. Hotel was a short walk from the shopping area which is nice as you can leave the car in the hotels car park. Room was as expected clean and fairly well appointed but the mattress was really on the firm side which made for a restless night. Hotel bar was ok but had run out of both pulled beers and the restaurant was busy on the first night very quiet on the second.Food was very good but pricy and why on the second night we were told we could not be seated until 7:45pm when the restaurant was empty when we got there heaven knows. Breakfast was good buffet style and very filling.

  • 4
    « Lovely hotel »

    Visited 1 night in August ..checking in was easy with a very pleasant and welcoming young lady on reception, lovely room front of hotel and a lovely comfy bed, great breakfast next morning plenty to choose from. Just one small grumble on returning back in the evening felt the bar was lacking in atmosphere could have done to have had a bit of background music would have made it a bit more welcoming, however still enjoyed our stay and we are returning in November with friends.

    5
    « Business stay »

    Stayed at the Cedar Court for two nights in October. I was met by a very nice member of staff at reception and the check in was very efficient. I was also asked if I would like to be booked in for dinner, which I thought was a nice touch. The room was very clean and comfortable with a great view over the stray. I must say the food at dinner was of the highest quality with plenty of choice. I would definitely stay here again.

    3
    « harrogate »

    o k hotel in need of an update in some areas good location staff friendly need training to assist each other overall satisfied food average nothing special rooms outdated. drinks reasonable price for a hotel receptions taff very helpful alarm went off at 4 am fire marshal was inadequate

    3
    « Good location »

    An impressive looking hotel in a great location for central Harrogate. The service was adequate some of the time but staff did not appear very cheerful, sometimes indifferent. Following a full evacuation at 5 a..m. when a rogue fire alarm went off, we had no explanation as to why it happened or no apology if it was a mistake. Certainly no fire engine appeared.The restaurant was average for the prices. Breakfast offered a fair choice but the hot food was tepid and the choice of continental breakfast poor. The 'Muesli' was plain porridge oats. Overall ok but we've had much higher standards of service and food in far cheaper B&Bs.

    5
    « Nice friendly hotel , enjoyed our stay »

    Can't fault the hotel . Every member of staff friendly and welcoming.. Nice touch in each room with a mini lounge area with tv. Looks a bit out of town on the map. It's not, just a couple of minutes walk to Odeon Cinema and a further few minutes away from restaurants / train station. Second night sleep disturbed at 5 am with fire alarm. But credit to all staff , dealt with professionally with role calls on car park . Nice to know the real thing might be dealt with same way. I assume some idiot lit a cigarette in the room. Didn't eat at hotel for no other reason spent most of time in town and surrounding area. Would stay again .

    4
    « Birthday Treat »

    Arrived early at Cedar Court Hotel - impressed with Alice on reception - helpful, friendly plus our room was ready ! Stayed in a superior double at the front of the hotel with a lovely view - room was fine but would not rate superior. The Porterhouse Restaurant recently refurbished offered a limited but good quality menu set in a relaxing environment. Would stay again - However, really disappointed that the Fire alarm went off at 5am - spent almost half an hour on the car park whilst the Fire Brigade checked the hotel. Realise that these things happen - But no apology or explanation from the Hotel Manager was really poor communications on his part!!! Tired and cold is not the start you want for the start of your Birthday !!

    4
    « Cedar Court Hotel »

    Accommodation very good. Staff very pleasant and helpful. Menues nicely varied. Breakfast choices excellent. Early morning calls slightly hazardous. Lovely setting - peaceful nights. Very easy reach of town. Would certainly return.

    4
    « Room with a View (Not)! »

    Stayed here as part of a Rail Discoveries Tour for 4 nights. Our first impression when we walked into the bedroom was 'where are the windows' which turned out to be two skylights (ideal for stargazing) as this was obviously an attic room. This is not a complaint at all as the room was fairly spacious, clean and tidy and in a quiet location at the back of the hotel. The hotel itself was very nice and the food excellent, although our dinners were part of the group sitting so we were not in the main restaurant. Breakfast was in the main restaurant with a range of hot and cold options available. The hotel booklet states 'ask for anything' which is great except that I requested a towelling robe and was assured one would be sent up to our room. Half an hour later reception phoned to say they could not find a robe anywhere so that was my only disappointment really. All in all, a lovely stay at this grand hotel.

    4
    « beautiful grounds »

    very well situated, the area and surrounds beautiful but inside hotel is a bit tired and dated breakfast badly served and mediocre at best restaurant good food in evening though menu I feel was limited, helpful friendly staff, we found the bed uncomfortable and the room too warm

    3
    « nice hotel shame about the food »

    we stayed recently on an all inclusive deal for four nights . the room was spacious and well appointed. the buffet breakfast was fine. but the evening meals were awful puddings looked bought in at a low price the eton mess was a joke a glass of grey looking cream with a tiny piece of meriangue on top . the red mullet was over cooked and old and also grey in all honesty even if they are doing it at a price there is no excuse for such bad cookiing

  • 3
    « Mr »

    A bad experience for the second time in two years at this hotel. Room keys not working correctly 5 times I had to change my key over the course of a weekend. When trying to book out they attempted to charge £40.00 for a meal that was included in the package. This also occurred on my last visit to this hotel, when I was told it was a systems fault that would be sorted. Although the general staff where friendly and courteous the staff behind the reception desk always seemed preoccupied with other matters and had a tendency to treat you with discontent.

    2
    « Saturday Night Disappointing and uncomfortable stay »

    Don't get the executive room, it's smaller and less comfortable than the standard room, otherwise exactly the same but £15 more expensive. The beds so uncomfortable could feels the springs, kept me awake at night and had a bad back for a few days after.

    5
    « A few days Away »

    We decided to visit Harrogate and choose the Cedar Court Hotel.It was a good choice,the rooms were comfortable the staff excellent the whole ambiance was welcoming and friendly, The breakfast was excellent,good choice,well presented. We had dinner on our first night which was not that good however the staff corrected the situation as best they could. The restaurant had been refurbished and I thing they had a few teething problems. Try to get a room on the front overlooking the park.We will certainly go back

    5
    « Retirement trip »

    Good facilities at the cedar court hotel and comfortable rooms the hotel has gone through a refurbishment in the dining area and looks quite upmarket The thing I was most impressed with were the two guys in the bar area Louis who was most friendly and helpful and Dan who makes the best Irish coffee ever thanks Dan your a star

    5
    « Lovely stay in historic hotel »

    This is the second time we have holidayed at this hotel and both times we have had a fantastic time. The feel of this hotel is very professional without feeling to corporate. The breakfast was very nice, and I was able to order food and drink, not out on the buffet, without any extra cost. The bar area is is great in the evenings and the room was very clean and modern, and we especially appreciated the tea/coffee/biscuit/chocolate raisins that were renewed each day

    3
    « Room for improvement »

    The rooms were fine, breakfast was a disappointment. Tables not cleared quickly enough, waiting for plates each morning, replenishment of food items slow. Could live with the slightly ageing furniture as understood that the hotel is being systematically upgraded. Staffing and service is more important,

    4
    « Leisure »

    Stayed two nights B and B. Staff very pleasant and attentive, room clean and comfortable. Breakfast was excellent with wide choice of fresh fruit and lovely English breakfast. I specifically requested a fried slice of bread both mornings to have with mine which was done quickly with no fuss. The only slight complaint was our room was above air conditioning units which meant we had to sleep with window closed.

    4
    « Very good stay »

    I stayed here 1 night on a business trip and had a pleasant stay. Unfortunately I was not able to use the gym as I arrived too late. Another time however we had an excellent meal. I certainly will be staying here again if I am back in the area.

    4
    « Nice break »

    Nice hotel, breakfast a bit chaotic when they were really busy as struggled to clear tables, however couldn't fault the staff as very polite, helpful & they worked really hard including the managers who were very pleasant, food was lovely & always hot. The only complaint was having to find someone to order tea or coffee. Had a meal in the bar one evening which was very nice. Gentleman on reception who booked us in was very pleasant & helpful & as our room was ready we got into our room early which was great.

    3
    « Nice location, average hotel »

    Only a 10 minute walk into the center of Harrogate and set in a lovely area with a car park. The room I stayed in was a standard double, not particularly large and the bathroom looked quite dated. However, everything was clean. The corridors are very dull and need a new lick of paint which surprised me as on the website it states £400,000 was spent on renovations. During my stay there was a wedding on, from my room which was front facing it was very loud and carried on going until 1am. The guests running down the corridor past my room were also very easily heard. I did mention this to the receptionist on check-out and they were very apologetic and would apparently pass my comments on to the manager. I did not use the bar or eat at the hotel, but from what I saw it looked well presented. The nice location and pretty exterior are definitely the positives, but I don't think I would be willing to pay over £100 to stay again.

  • 5
    « Civil wedding and reception »

    I had the pleasure to be commissioned as Toastmaster/Master of Ceremonies by a bridal party who had there civil wedding and reception at the Cedar Court Hotel, Harrogate (Best Western) weekend 30th September - 2nd October 2016. What a pleasure to arrive at a hotel which is spotlessly clean, organised and friendly, it makes my job so much easier. The staff were very supportive, wedding organisers and their team very efficient. I have been retained by the best establishments in the hospitality industry and will not associate my name with those that do not meet my high standards. I am extremely glad and willing to say that the Cedar Court Hotel meets those exacting standards and I would not hesitate to highly recommend this hotel to anyone in the future. I hope to be invited back in the future. Congratulations to all concerned.

    5
    « Anniversary celebration »

    We had our wedding there on 3rd october 2015 so we booked again to spend our 1 year anniversary there and we were not dissapointed, everything went smoothly and we were greeted with a chilled bottle of presecco in our room free of charge which was a nice touch. the room was a good size and was clean and tidy, we really enjoyed our night there. The breakfast in the morning was delicious. thank you Cedar court for making our anniversary special.

    2
    « Not a 4 star.. »

    Me and my family stayed 1 night here for a treat for my mums birthday.. When we arrived yesterday there was a wedding taking place so when checking in it was a little busy which was to be expected.. we were all out for the afternoon in any case.. on returning I tried to phone down to reception around 6/7 times and got no answer.. on my last attempt I got through and asked if I could book a table for 4 in the restaurant for 8.30.. This was all ok and I believed we were booked in.. When we got to the restaurant at 8.30 we were told we were not booked in and would have to wait around 10/15 minutes to be able to be seated.. Which was disappointing but we agreed.. Thankfully the food was good. It was the service in the bar area afterward that I was most disappointed with.. There in fact were 2 wedding receptions going on last night. So this meant the guest bar was inadequately staffed as most of the wedding parties were using this bar. They only had 2 members of staff serving so you would be waiting at the bar a good 10/15 minutes to get a drink. This was after the cock up with the reservation for dinner so it was quite late at this point.. I know the hotel caters for weddings but it also needs to remember it's guests who are there maybe for the odd night who want a nice relaxed drink in the bar after a meal. As not only was there a problem with slow service, there were also people smoking in the ladies toilets. I don't think this hotel to be of 4 star standard.. the rooms were outdated and needed updating. And there didn't seem to be enough staff to cope with the guests in the hotel including weddings taking place aswell. The rooms also had a musty smell about them aswell.. I don't think I would stay at this hotel again unless the room rate was more aligned with what the hotel should be which is a 3 star. Definitely not a 4 star.

    2
    « Best western plus - a lot of problems »

    This hotel looks good from the outside and is in a nice part of the outskirts of Harrogate, the service was extremely slow at reception, at breakfast at the bar and in the restaurant. The rooms had a lot of problems, the cleanliness was poor on arrival the room was sub standard in terms of cleaning and so was the servicing of the room the following day, the bedroom ceiling was damaged and the sleep quality was poor with the lift noise and door banging, I believe the room door was a poor fit causing any air movement to make the door bang all night long. I also found the hotel short of atmosphere.

    2
    « Two star service »

    Stayed for two nights, had a nice room overlooking the Stray which we had requested, so very happy with that. No fridge in the room which is disappointing for a hotel of this rating. We had dinner included for one night and booked for 7 p.m. There were only two other people being served at this time and tables were still being set. We were made to stand and wait while watching them do this before they showed us to a table. Our order was taken promptly, but there was confusion as to what was included in our dinner package and they had to go to reception to verify. The two course dinner for two was in fact an allowance, so if you went over that you paid extra. After a 50 minute wait when the restaurant had now become full we asked after our dinner and it finally arrived 10 minutes later!!! Very small portions and not particularly tasty. It didn't seem home cooked so goodness knows why it took so long. A small Fish Pie and a small portion of beef bourguignon with a blob of mash and a few green beans. The following morning we had a very average breakfast where the hot food was sloppily placed and not very appealing. We had to ask someone for tea or coffee and the reluctant service is palpable. Our final morning we queued for 15 minutes even though the breakfast room was almost empty before anyone led us to a table, and this got worse as the time crept up until 10 a.m. where the queue was back to reception although tables were available no one bothered to show anyone to them. When we checked out we complained and were told a member of staff had called in sick. But we had watched the restaurant staff wander about and blatantly ignore their customers. Everyone was complaining and absolutely nothing was done. "Best" Western, I don't think so.The location is handy for town and the parking is useful. Otherwise book somewhere else

    4
    « Dorene and Alistair on holiday »

    We stayed in the hotel for two nights beginning 18th Sept. We were allocated room 225 on the first floor. Our first impressions was the darkness of the room due to the heavy curtains. The room was well appointed but there were only two small drawers at the bedside and one in the desk. Fine for one night but inconvenient if you wish to unpack. WE had dinner on both nights in the Porterhouse restaurant and found the food to be of a high quality. My wife said that the fillet steak she had was the best ever. The only downside was at our first morning's breakfast. Tables had not been cleared and we had to request a waitress to clear one for us. The food was fine but the heated hotplate did not keep the food hot enough. I spoke to the maitre d' at the end of breakfast pointing out that the staff were not clearing the tables quickly enough and they failed to see when a breakfaster had finished a course and the plates needed to be cleared. To his credit the breakfast on our second morning was much improved. We would certainly stay here if we returned to Harrogate.

    4
    « Pleasant hotel »

    Stayed here for two nights. Reception staff were ok. The room was at the top an attic type room. It was clean and comfortable. The only problem was that it was really hot and when we opened the window we got all the cooking smells from the kitchen. The breakfast was very good.Its a short walk into harrogate and we would probably stay here again.

    3
    « A good experience spoiled by a very poor breakfast »

    We only stayed one night during Harrogate Flower Show but not sure it would be our first choice in Harrogate if we visit again. Our room was comfortable and quiet and dinner was good but breakfast was a disaster, we arrived at the entrance to the dining room to be met by a queue of at least 20 people waiting to be seated 15 minutes later we were directed to a table. Breakfast was buffet style and supposed hot dishes were at best lukewarm, we had to ask twice before we got hot drinks which eventually arrived with no milkand by the time we'd asked for this and eventually got it we'd long since finished eating. Please improve the breakfast experience, you're lething yourselves down.

    5
    « 5 star service »

    Over the weekend I had a lovely stay at cedar court for my friends 40th birthday which I was welcomed by Lizzie such a friendly face which immediately made me sure that this stay was going to be a great one due to her sense of humour and warm personality , I spent most of it in the bar area to celebrate such an event and I had amazing service from a young girl named Roisin. I must say in all my years from visiting hotels that this experience is high on the list, Roisin is such a bright friendly girl with great enthusiasm for her work and gives great customer service, she truly made my 40th birthday a memorable one filled with lots of laughs, I hope you know what a marvellous young woman you have working for you and she is a great asset to the hotel and is definitely a treat to talk to. .. I also must comment on the fact that Jamie continued to serve us through out the night and put up with our drunken antics. They room was also lovely and well furnished to stay in and the breakfast truly helped the hangover. Thank you Roisin and Lizzie and Jamie for a memorable birthday

    3
    « 2 night break »

    We stayed on the second floor of the hotel in an executive room. The room was light and airy, clean and large enough. The main problem we had was the resturant. We ate in The Porterhouse restuarant on the second night of our stay. We had to choose from a small menu where most meals were £17+ and any extra's such as chips were £3 each. The meals that we decided on we didn't feel we're up to 4* standards and we're far too pricey for what they were. Not only was the food too expensive but two glasses of wine and a gin & tonic added up to £19, for a best western this is far too much. In the morning when we went down for breakfast we were told by one of the waiters that they had no tables laid up for us and could we wait in the bar and he would come and get us when he was ready. We then saw that about 4 other groups of guests were having to wait in a queue. When we finally got taken over we saw that there were multiple tables with dirty crockery on that hadn't been cleared and so therefore we're not laid up for the next guests. This may be to do with a lack of staff, as they seemed to be rushed off their feet. However there was a good selection of breakfast and it was tasty. Overall good hotel but not up to 4* standard.

  • 5
    « Came to a wedding reception »

    Beautiful hotel and very clean, we were attending a wedding and the function rooms were beautiful a real example of a bygone age, however I was sad to see the three stunning chandeliers in the main function room were filthy and covered in dust which was a shame as they would add the WOW factor to the rooms if they sparkled as they should, management need to give this grand old lady a bit of tlc!

    4
    « Cedar Court »

    Very warm welcome by efficient reception staff. Very eager to please and very happy to advise on all sorts of local knowledge. Room very comfortable and clean and quiet. Would have liked bottled drinking water in the room but otherwise very well appointed.

    3
    « Family Event »

    Great location with plenty of parking. However, after our one night stay think this hotel could be 'hit or miss' meaning slack organisation & on this a occasion a miss. We booked & paid for 2 rooms (in advanced) which supposed to of been interconnected because we had 3 small children. On arrival rooms were across & down the corridor even though the room numbers were next to each other. Also they were NOT made up to our requirements.The hotel was full & very busy with wedding functions so we had to make do with the room arrangements. However, staff quickly attended to the errors & were very apologetic & sorted out the sofa bed & cot (cot came without covers but room was very warm) couldn't be bothered to go back as we were attending a wedding function & the hotel was very busy at that point. I must say the rooms were very clean & well equipped. Quiet too overnight - considering! Bit disappointed with breakfast. Staff were run off their feet & not enough of them either for the volume of people. Quality of breakfast was ok (cheap catering packs). Not sure it would suit Foreign visistors? I've stayed in many a Best Western but this particular stay was very hit & miss, staff run off their feet, staff with very limited knowledge of English were struggling & as for the bar prices - expensive. The function room was spacious, airy & was a perfect venue. Buffet food was lovely.

    5
    « Wedding »

    Came here for a wedding and was served by a lovely Irish lass all day called roisin she was a credit to the hotel. Had a lovely day and evening food was amazing and a great day was had by all. Would recommend anyone looking for a wedding day

    3
    « 4 Night Stay »

    Stayed for nights to attend the Gilbert and Sullivan Festival. The accommodation and facilities were good with comfortable beds but view only of the rear car park. The food was not bad . Lounge facilities were comfortable and not overcrowded and as the weather was good it was nice to be able to sit in the garden during the afternoon

    2
    « Disappointed »

    have stayed in lots of hotels but this is one of the worst for the price have used best western before and had no complaints both in this country and abroad but this one needs to get its act together.

    4
    « Very Good »

    A lovely hotel, We had an executive room overlooking the stray. Staff pleasant and requests are accepted. Rooms spotless and breakfast exceptional. Will definitely return as within easy walking to town and free parking.

    3
    « Not great »

    Stayed here on business. Hotel a bit worn down in places and food is not the best. Room comfortable and clean. Absolutely no more than a three star hotel. The staff seemed a bit unsure of what they were doing...perhaps they were new?!

    5
    « Dan the man »

    One of my colleagues had been attending the hotel for a business event. Upon leaving they realised they had a flat battery on their car. We asked the hotel if anyone could help. Dan the maintenence man came out got some jump leads and got my colleagues car started no fuss. He was excellent and very friendly. Really going out of his way to help.

    4
    « Close to town »

    Nice hotel very clean rooms. Our room was ground floor through doors near reception & dining areas . It was very hot last week so we opened the window but unfortunately the air conditioning unit which supplied the dining & reception went on till quite late then early next morning on again so we had to close the window due to the noise level. . The quilt was also very thick so we didn't sleep too well . The shower controls were very tricky to get just right but we managed. Breakfast was lovely everything you could want. The staff were excellent too. Would stay again but maybe next time go for a bigger airier room.

  • 4
    « Lovely hotel, shame about the noise »

    The hotel and staff were lovely. Very help and friendly, the room was clean and well stocked. The only downside was being at the rear of the hotel, our room overlooked the kitchens and the extractor fans roared all night long. The first night was very warm so had to have the window open, but even with the window shut, it was still very noisy. Such a shame really as it really spoiled our stay. Knew the hotel was fully booked, so couldn't ask to be moved.

    1
    « Worst Hotel in Harrogate! »

    Worst hotel experience!! The windows were full of condensation and the damp smell throughout the hotel was horrible. There was damp and mould in the bathrooms. I would not suggest you stay here! Just awful. No manager during the weekends, so there was no one who I could talk to or show all the issues within the room.

    3
    « Good in parts but could have been better. »

    We have just returned after spending a weekend at the Cedar Court Hotel, Harrogate. Part of the hotel has been refurbished since we last visited and the general appearance is very good. The staff are excellent and very professional. The room was an executive room and when I enquired what justified this description was told that it was the decor and furnishings. I hardly feel that this justified the description. The evening meal was excellent but the breakfast left a lot to be desired.

    2
    « What a disappoitment »

    Booked the hotel as it appeared to tick all the boxes for us as a couple who were taking our daughter back to university. After a long drive from Suffolk, unpacking, shopping and general running around we left our daughter to her new digs for the evening and headed to the hotel. First impressions were impressive as we pulled into the car park and we felt assured that this was a good choice. Upon entering the reception area it was clear that there was at least two functions under way. As we booked ourselves in ( remembering to register our car at the same time) we asked if eating in the hotel would be an issue, we were assured that even though there were three events on, it wouldn't be a problem at all. Assured by the friendly receptionist we headed to our room and again, first impressions were very good. The room looked clean and tidy and seemed to be ideal after a long day. After a freshen up we decided order room service, after finding that the dedicated room service number didn't appear to be manned we contacted reception and managed to place our order, around 25 minutes the food appeared however the order was wrong, cold and side dishes were missing. I attempted to call room service but again no answer, having tried reception without any luck I took the order back to the bar myself. At this point I was intercepted by a member of staff who enquired what the issue was to which I explained, assured they would correct the mistakes a reorder was placed and was informed that our food would be with us in 10 minutes. 10 minutes went by and eventually the food turned up, this time my wife's order was burnt dry, the side orders were missing again and as the tray was placed on the table a bowl of crisps were dropped, only to be scooped up with both hands and placed back in the bowl by the delivering member of staff for us to consume. At this time we requested the order to be taken away and we managed to contact reception to complain, we were informed that they were of an issue and it would be investigated and they would call us back, which they did with 5 minutes or so but at this point we had both lost any interest in eating and had wished that we had stopped off at McDonald's on our way to the hotel were the food would have at least been warm, ordered correctly (probably) and not fiddled with and placed back in a container in front of the you. On the plus side, we were offered a free drink as compensation for the ordeal but it wasn't really the point, the staff were clearly to busy to deal with the ongoing functions rather than guests booked into their rooms. No food aside the, trying to rest in the room was a tad difficult with people outside in the car park talking, the window was not able to be closed due to flame catching on the side so was impossible to shut and the air conditioning / air vent switching on and off throughout the night making the room very cold. Having looked into the controls I suspect I may (or may not) have found the issue as buttons / keys were missing and anything could have been previously been poked / pushed by any guests without knowing what function was being selected. In general a rotten night all round and upon leaving our room to book out we both felt exhausted, reception then attempted to charge us for our evening meal and drinks even though we had been promised the previous night that the charge would be waived due to the poor service, there was no interested in the problems we had with the window and was informed no rooms have air conditioning or air venting so I was wrong. I had to give up at this stage, there were two people waiting to my side to see the duty manager regarding their experience and at least 6 other people trying to book out with just the one person on reception. A real disappointment, the hotel looked so promising and we could have had a nice stay but there are real issues when events and guests needs clash, not enough staff, no interest in what people expect, no interest in what is being said, felt as if I had been a pain to them for wanting a half decent meal and room.

    4
    « Lovely part of the world »

    We visited at the end of July and stayed for two nights Fri/Sat. Our room was on the top floor and very spacious, with large sitting area, dressing table, tea and coffee and decent bathroom. The location is a 10 min walk or a £5 flat fare in a taxi ( not metered) into town. The breakfast was good and plentiful with varied choice. We booked through Tesco therefore cannot genuinely comment on value for money but in terms of room size, location and breakfast we were satisfied.

    1
    « I've stayed in some rubbish hotels but this takes the biscuit »

    I stayed here to attend a trade computer conference, which approximately 250 people were attending and was booked well in advance. My first disappointment was at the bar, not only was there no real ales, there were no ales at all either on tap, bottle or cans so my only choice was fizzy overpriced lagers, a cream flow Boddington or Guinness and then to my amazement the bar staff did not have a clue on how to run a bar, with scenes of chaos as the crowds soon developed. Next to the restaurant, the starter of a black pudding spring roll seemed appealing but to my utter amazement my £6.50 produced a single roll which looked very much like a cheap supermarket sausage roll which had a pencil line of something black drawn inside it and worse, my complaint was met with derision from the waiting staff. Overall the food was poor, the temporary staff brought in for the occasion had no training and the management who clearly attended the Basil Fawlty school of customer relations were rude. I sincerely hope that the organisers of this annual event find a better location next year.

    4
    « Ok but glad we didn't pay full price »

    Stayed on a Saturday night in a double room. Had a lovely friendly welcome from the guy on reception when we checked in (Takis?) which was nice as so often hotel staff can be a bit robotic but he was genuinely very pleasant :-) On the third floor at the back, only a very small window which was a shame and no view but nice and quiet so I guess that's the trade off. Room was quite dusty, maybe hadn't been used in a while, but bed nice and comfy, dated but clean bathroom, usual amenity tray with kettle etc. Slept really well. Wifi was a bit hit and miss. Breakfast was ok. The usual hot and cold choices with plenty to choose from. Pastries were quite dry, probably been sat out uncovered all morning which was a shame. Got the room with breakfast for a reduced price of £92 and I wouldn't like to think I'd have to pay any more to stay here but would certainly stay again if I got a decent deal.

    4
    « 3 day mini break »

    Bedroom was clean and spacious with a comfortable bed and good bathroom. Restaurant and bar were both comfortable and served a reasonable choice of food (good to see local beers available)Staff were pleasant and helpful.The corridors on the second floor were a little dark and would benefit from some redecoration and new carpets.I would not hesitate to use this hotel in the future . It is located a ten minute walk from rail and bus stations in the town centre and overlooks the Stray.

    4
    « A couple of days break with friends »

    Good location,nice Hotel with friendly staff,poor wi fi and dinner menu not very varied,however bar meals were interesting. The accommodation. was nice aND clean..Elizabeth & Lizzi on reception and Sue and Brad on the bar were particularly welcoming and made us at ease,

    2
    « Disappointing value »

    We stayed again on 7/9/16 because we had such a nice stay on 15/8/16. We were in an executive double room at the front of the hotel (319) for a price equivalent of around £109 and had an excellent stay the first time. This time we could only be offered what I presume was a basic standard twin room for a price equivalent of £119, £10 more (room 230), despite the room rate being shown on our receipt as only being worth only £59.50? This room was at the back of the hotel, and was basic but adequate. Unfortunately we had a dreadful night. It was a warm night so we had to leave the windows and the curtains open. Outside our room was obviously the staff smoking area so we had this wafting into our 1st floor room which as non-smokers was unpleasant to say the least. We also had the car park security lights beaming directly into the room all night. The worst part however was the generator or whatever it was outside our window which was going off and on all night. Without doubt this was the most unpleasant night we have spent in a hotel away from home and was a great disappointment. We tried to change the room but it was made clear the Hotel was full so we were stuck with it. A very disappointing stay all round. I gave the hotel the opportunity to respond to my complaint but as yet after 5 days have heard nothing which is again disappointing.

  • 3
    « A bit below par »

    A large and impersonal hotel. Cheery receptionist, but all the other staff I encountered were just going through the motions. Biggest gripe was finding the place, as the hotel doesn't use it's full address. After a six hour drive, I arrived in the dark and the rain, then had to spend twenty minutes driving around one-way streets, failing to find it. Eventually had to park up and phone for directions, and aforementioned receptionist didn't sound entirely sure where she was either! Such a simple problem to solve - we need a postcode, a street name, AND a street number, then a satnav can go straight there.. Room large, clean and comfortable. Breakfast buffet unimaginative but sufficient. Best Westerns can vary in quality and service a lot, but that's part of the fun. This one, was a bit on the disappointing scale.

    4
    « Great location, atrocious wifi »

    Superb location on the Harrogate Stray (98% occupancy shows it). Rooms good. Staff helpful and friendly. Food was OK - although not an especially healthy breakfast. Gym adequate but antiquated. However my iPhone 6 hated their wifi and I ended up using the 4G NW. Why, oh why does a (normally!) great hotel chain force you through their primitive Internet gateway - and then give you the excuse that 'well, a lot of people are logging on!' Excuse me?! Even my iPad was slow (10 minutes to download the Sunday Times!). If you 'Google 'iPhone and Great Western' and you'll that their hotels seem to have an issue with Apple connectivity.

    3
    « Don't Expect Any "Plus "! »

    Our visit was with a Rail Discoveries tour. We had advised the hotel before our arrival that this holiday was to celebrate our wedding anniversary - disappointingly this was not even acknowledged. Reception was very friendly and efficient. The first oddity occurred when we entered the lift because the 3rd floor rooms have numbers beginning with "4," which is unnecessarily confusing. Our room was at the back of the hotel and our first reaction was that this should have been a staff room - it had one very small window which meant you had to have the lights on permanently. There was a 1/2 bottle of wine FOR SALE but only ONE GLASS - obviously this was intended as a single room.For a 4 star plus hotel we would have expected complimentary local spring water and locally made biscuits but none of that was evident.The bathroom was simply functional with no soap dishes in the bath area. We had to pre-order dinner from a very short menu at breakfast time. After the first night the hotel asked for our dinner service time to be brought forward from 7.00pm to 6.30pm to suit them because of all the functions they had - surely our service time should have been honoured first ? We had 4 dinners most of which were a disgrace - plated main courses when we would have expected vegetables to come on a side dish, tough meat, red mullet fillets that looked like goldfish portions. And if you wanted a drink with your meal you had to collect it from the bar yourself.Some of our party had to go out for dinner because the vegetarian option was so poor. Now for breakfast - it needed a serious improvement. Watered down orange juice on 2 mornings, "Hot" plates that were always cold, even when brought in from the kitchen. "Hot" items of food that were never better than barely lukewarm. Stale croissants. One DIY toaster when it needed two. Positive note - good selection of fresh fruit and jams etc. For a hotel of this size the breakfast starters and hot food should be on a island with service from both sides. (We have had far superior breakfasts at a Pontins holiday camp !) Our room was so depressing that we managed to change it by the 3rd night - talking to other members of our tour we found that some of them had decent rooms with big windows on the front of the hotel overlooking the park - this was so upsetting when we had hoped that by advising the hotel of our wedding anniversary that we might have been allocated a better room than an attic one.- but as previously mentioned that email was ignored. We are able to speak with authority coming from a considerable amount of experience as for some years following retirement we were hotel inspectors and are currently participants in several mystery guests programmes so we are very well aware of what guests should expect from hotels of this standing.. Positive points to stress are the cleanliness of the hotel throughout, comfortable beds and nice bedding plus excellent service from the staff. This hotel has at least 4 very big function rooms which are obviously it's main source of income, so we would rename it's role as a "bulk guests function processing unit" rather than a 4 star plus hotel.Our advice- put up with it for a tour group or a function but forget it if you are a couple who want somewhere nice with good food.

    5
    « Wedding »

    Excellent venue and hotel , well placed for harrogate centre , plenty of parking , staff very helpfull , bar not as pricey as i thought it would be , rooms well kept as was bathroom , had a sandwich of menu and was very nice , would deffo stay again

    4
    « 4 night stay. »

    Used a Tesco voucher as part payment for four nights. On arrival at the hotel we found the room rate to be £30 per night less than we had paid. Not very happy about that and will be writing to head office.

    3
    « Disappointed »

    Booked a two night bed and breakfast stay in an executive room beginning 2 September. We had selected the hotel on the strength of its very favourable reviews. On arrival at the hotel we were impressed by its outward appearance and the reception area. The young lady who checked us in was friendly and helpful. She gave directions to our allocated room and on arrival at the so called executive room at the rear of the hotel (sorry I can't recall its number) our disappointment began. The room was tired and was adjacent to nearby roof fans. I complained and was reallocated without difficulty to what was clearly a well maintained executive room at the front of the hotel. Later we went into the bar and ordered bar meals shortly after a wedding party left that area. On ordering the food I requested that our table be cleared of the wedding guests empty glasses. The response I received was 'no you clean the table yourself do you think this is a hotel'. Obviously this was a joke as staff cleared the tables but it is not the response a guest expects in a 4 star hotel. On the positive side the breakfast restaurant and its food were of a high quality. Had it not been for the disappointments mentioned I would have given this hotel a higher rating.

    5
    « Very satisfactory! »

    Booked a one night stay for Bank Holiday Monday in response to an offer received by email,It was excellent value for money Dinner Bed and Breakfast. Paid a small suplement to upgrade our room making total cost £84. Very happy with that. Had a most enjoyable dinner, steak and some sides and really appreciated the newly refurbished Porterhouse Restaurant. Breakfast was also enjoyable with lots of choice and very pleasant staff on duty.We have visited this hotel many times before and always enjoyed it but I think it has raised it's game this time. As a previous reviewer mentoined, we also had a lot of confusion over our bill payment but we got there in the end. I half expected t have been charged twiice but in the end that wasn't the case. The location is marvellous for us as we enjoy walking. We also really appreciate the free onsite car parking. All in all please keep doing what you do and we will be back!! Thank you!

    4
    « Staff went out of their way to help »

    Stayed here in August for a business trip in Harrogate and left my iPad in the room. Alice at reception went out of her way to find my iPad from house keeping and personally sent it back to me. Thank you Alice!

    5
    « Another return visit to this lovely Hotel »

    Excellent service. A superb room. The corridor décor belies what you find once you open the door to your room. Very comfortable, well decorated room with variable heating control. Ate in the bar area and had room service and both were fine.

    3
    « Reception fiasco »

    On arrival, yes that my booking which had been paid in full to be told they had no payment and I would have to pay my confirmation was only for the booking. I I gave my credit card over to the receptionist and said OK I'll check this out. They ten proceeded to take payment for one night B&B then said oh I only charged for breakfast on one morning. By this time we just wanted to get our room and check out our booking. When I checked the room had been paid in full through late room.com. I returned to reception to be greeted with I didn't charge you enough, I then said no I have paid in full and you need to refund what you charged when I checked in, OK I'll check, then it was yes you have paid at last success. Then the fiasco of trying to get a refund they tried to refund me the difference oh my how hard this was I then had explain what had been paid and what they had to refund. 1 hour wasted. Breakfast on Tuesday morning, this was not smooth queing for 20 minutes along with a large number of other guests not happy, but then the staff weren't happy either not one smile. That said the breakfast was really good plenty of choice and everything was fresh. Next day all smooth staff were smiling and no queue for breakfast so all in all a good start to the day. Room were good but no air-conditioning was a let down. Anyway we packed up handed in our key and headed off. A few hours later my telephone rings from a colleague who was picking up my calls to say the hotel had called to say I had left the hotel without settling my bill. Oh yes I was furious so I called the hotel and asked to speak to the manager, sorry he can't be found can I speak to someone who deals with bookings, finally someone who was helpfully and surprise surprise my account had nothing outstanding and the lady was apologetic which was the first apology I had been given. Please can you sort out the reception as this is the worst customer experience I have ever had in a hotel.

  • 3
    « long weekend »

    Room nice, though we asked if we could have a sheet on the bed as the duvet was too warm- never happened. Bathroom new and clean, but no handrail to help get in and out of the bath for us oldies, and nowhere to put shower soap etc., The staff were pleasant but seemed overwhelmed-there were wedding receptions on two nights.

    4
    « trying hard to be a four star »

    Big room, beautiful hotel and setting, great location close to city. Our two roomed suit was really what we needed. Breakfast unappealing. Car parking good. Too many old people made the place feel institutional but I guess that's Harrogate.

    4
    « Rail discovery »

    Went on organised holiday Thursday until Monday we had a lovely time stayed in this hotel room 207 looked out back car park quiet , lovey bright room every thing you would require comfy bed hot water clean. Staff at hotel were very polite, service good . We were with a group that had their meals together a choice of three things menu was put under door during the night and we handed it in the morning never had a complaint about food it was good breakfast buffet plenty to eat and must say it was hot no complaints. Good hotel to stay to get into York train station 10 min walk .

    5
    « 2 nights celebrations »

    The hotel allowed us to take the room early so we could change for my sons wedding. the staff were wonderful and the meals were very tasty (especially the sausage at breakfast) I really could not fault it. The bed was comfortable and we were given a special offer of two nights Bed and Breakfast with an evening meal - extremely reasonable. Two weddings took place while we were there and we were not troubled at all by the party goers. definately worth another visit/ Local to town. (4.50) taxi Round the corner from the registry office. Walking distance Parking included

    2
    « Definitely Not 4 Star Luxury »

    Upon arrival to the hotel we were greeted with a grand façade that makes you feel as though this is going to be a great experience. The outside of the hotel is lovely, and, upon walking into the reception, that feeling continues as it's obvious that money has been spent on upgrading the reception area. The staff on reception were friendly and polite and checked us in no problem, and then we were on our way to our room (number 302) on the second floor. Upon opening the door, I was taken aback as the room bore absolutely no resemblance to the pictures touted by the website. It was very old and tired and, upon closer inspection, I found plug sockets hanging from the wall, the bedside lamps hanging off the bed frame, stained net curtains and the room in a generally unacceptable level of cleanliness. I went to reception to explain my concerns and the staff seemed genuinely shocked at what I was reporting. We were offered another room which we dutifully moved into, and immediately it was apparent that this one was worse than the first. Photos are attached to this review. Plaster patches on the wall, stained chairs, ripped carpets - none of which I expected in a 4-star hotel that has had a "£400,000 refurbishment". Again, I reported this to reception and the day there offered to come up to another room with me to check it was okay. We had the choice of 2 rooms (which were the only 2 available), and we were told by housekeeping which one was "the best". We inspected the room, and it was better - but still had bed lights hanging from the frame, a window that could be fully opened (which is against H&S regulations), and was generally old and tired. We were offered 2 free drinks in the bar as compensation which we accepted, but never had. I also checked the speed of the free Wifi - a picture is attached. It was quicker not to use it and just use the 4G connection of my phone to access emails etc. The next day we went down for breakfast. Absolute chaos! We were seated at a table that had no cutlery, no cups for hot drinks, no salt and pepper, and no breakfast menu. I went to get some cereal and there were no cornflakes. I asked if there was any, and was told that the bowl would be filled soon - it wasn't throughout the whole breakfast service. There was also no white bread for toast, and when I eventually got to the cooked selection, there was nothing left - and it was never filled. Pictures are attached to this review. Upon checking out, we were offered a £20 reduction on our bill. So, we still paid £129 for a one-night stay, with 3 room changes and a sub-standard breakfast, which is not what I expected when booking. It was clear that the hotel was busy and understaffed, (there was a wedding in there the night before), but the establishment obviously knew that was going to be the case and should have system in place to cope with demand, especially at breakfast. I would not recommend the hotel to anyone. There are numerous B&Bs around the area that are half the price and twice the quality. Avoid at all costs.

    4
    « Good hotel : Disappointing dinner »

    Hotel good... Our second visit. Breakfast a great Yorkshire breakfast. Dinner on both nights were terrible. Not just our two meals but other around us in the dining room. Expected the much vaunted "upgraded" restaurant to be v. good but it was not as good as it was in January. Burnt soufflé swimming in a sauce. Watery boeuf bourguignonne.. Greasy baked Cod.... Watery fish pie..scorched chicken and ham hock pasty ..no ham hock and a sour taste that was concerning - even the champ was miserable. The only good thing was the chicken pate! Now rethinking our party of 8 for New Year. Concerned they will let our party down after we have recommended it.

    5
    « The usual highest of standards »

    Well once again the warmest of welcomes and the most obliging staff together with quality rooms food and amenities. We stayed here just the 2 nights sadly the wife me and the 2 kids 12 year old twins who were met and approached in the same friendly manner. The place itself has bundles of character and is ideally positioned for visiting and discovering the area with shopping, walking and other attractions on the doorstep The food is all of an excellent standard with oodles of choice. Spacious rooms with en suite lead to an excellent stay A very big thankyou to all the staff and we really do mean all.

    4
    « A generally lovely hotel »

    We returned to this hotel because of the pleasant experience we have had before. The rooms are lovely and the location is ideal for exploring Harrogate - next to the Stray and about 10 mins walk to the town centre. The food at breakfast is tasty too. However, the reason that I have not awarded five stars is that the service was disappointing at times. There was clearly tension between the staff at breakfast, which affected the atmosphere, and it was really difficult to get their attention to make orders. Also, on a couple of occasions, it seemed to take an unnecessary amount of time to get seen at the reception desk. The service at the lounge bar was very good though.

    5
    « Enjoyable stay »

    A really lovely hotel. Professional and friendly stuff. Comfortable rooms. Excellent breakfast. Their restaurant dinner is absolutely scrumptious - the presentation, quality of ingredients, portion sizes, flavour - everything is there - Fantastic. Only one small disappointment this visit - rotten apples as part of the upgraded room service!

    5
    « Wonderful break »

    Booked in response to a promotional email, so wasn't expecting too much. But the hotel staff could not have been more helpful, responding superbly to a minor issue and a request for help. Louis in the restaurant waited on our table on both evenings and was a joy to deal with, making suggestions and answering questions superbly. Harrogate itself is lovely, and our stay at the Cedar Court made a simple city break superb! Many, many thanks

  • 4
    « A comfortable one night stay. »

    Well situated, overlooking The Stray, within easy walking distance of the town centre. The hotel is impressive and quite imposing from the outside, with spacious grounds and mature trees. Car parking is excellent and free. Reception staff were polite and professional. Our room was large, if a little antiquated, bathroom was clean and functional. Wi-fi is free, with good reception. A walk through the rear carpark accessed a path which took us almost to the town centre. We thought the hotel was very good value and will certainly stay here again.

    4
    « It's Harrogate! »

    Lovely room and great staff. Who could ask for more. Cheaper bar prices might help. To be fair the nice girl behind the bar did warn us about the Slingsby gin price. Didn't stop us buying a bottle in town the next day mind. Food is good and it's very handy for a nice short walk into town.

    4
    « Good hotel in an excellent location »

    We stayed for three nights and were impressed overall with the hotel.It is in an excellent location just 10 minutes walk out of the town centre.There is a lovely garden area in front with tables and chairs where it is ideal to relax in the sunshine. Reception was smooth and welcoming and was typical of the staff attitude throughout. The room on the third floor overlooking the car park was spacious and well furnished and maintained. The only negative was a very small window out of proportion with the size of the room which made it a bit gloomy. The food in the restaurant and bar was very good and reasonably priced. Breakfast was less of a good experience the food was just about ok but the area for the hot food is just not big enough for the volume of guests and on the three mornings we were there we had to ask for our tea/coffee. Overall an excellent hotel that just needs a bit of fine tuning and we would certainly stay again when in the area.

    3
    « Out of date »

    Had a pre-planned booking with Cedar Court, hour before my checkin they phoned to say they had moved me to an alternative hotel. Had booked two rooms for myself and a business partner. They moved me to an alternative hotel about 2 miles....messed up our business arrangements. Another call from my hotel agent put me back in the Cedar Court....well I wish I hadn't moved. The room I had was dated and need of updating. There was no air conditioning, the woodwork and furniture were tacky to the touch. The bed linen had more seen the washing machine and was of a poor quality. The rooms aren't cleaned very well, as dust had collected in the corners to the skirting boards. Not impressed at all....I would suggest you close it and refurbish it. The staff were pleasant and helpful, but I do feel for them as must receive a lot of complaints about the poor standards of furniture. We decide not to have diner or breakfast.

    4
    « Conveniently placed. »

    Visited for a weekend break. Conveniently located and within walking distance of Harrogate. Comfortable standard room with lots of space. Excellent self service buffet style breakfast and reasonable bar menu. Only downside were the smokers who chatted into the early hours just outside the rear entrance, and directly below our room!

    4
    « Nice place for afternoon tea »

    My friend and I enjoyed a lovely afternoon tea at the Cedar Court with plenty of finger sandwiches and lots of cake. The restaurant has been recently refurbished and has a pleasant outlook towards the stray. The waitress,Sue is worthy of mention for her friendly and courteous attitude.,

    2
    « customer service let the hotel down »

    our second visit well placed clean and the food very good! you get a good breakfast and our rooms were recently decorated clean and fresh. However the lack of care and service has definitely let the hotel down. Not sure I would revisit.

    5
    « Excellent »

    Fantastic hotel, superb food and service. Great rooms and incredible cheap price. Clean spacious rooms with everything you need. Really good restaurant with good service. Friendly staff. Great location.

    3
    « Convenient location, comfortable room »

    This pleasant hotel is only a few minutes walk from the centre of Harrogate, facing green open space. Plenty of parking, a comfy clean room, and a warm welcome. Restaurant service was good, although the restaurant (being renovated) seemed a bit small - it looked as most people ate out. Nevertheless we'd go again.

    2
    « Careless service »

    Hotel has a nice old fashioned feel but spoiled by poor service. Room was cleaned at 15.45 in the afternoon to days running "because housekeeping were busy". Breakfast poor quality tinned fruit, no fruit yoghurt or compote, despite being advertised. Ditto no kippers. And I suspect the "standard" coffee was instant (since 'speciality" coffee was advertised as £1.50 extra)! They didn't bother asking how our stay was, so I did't bother telling them! It's advertised as four star. It should be three but based on this experience no better than two. Pity - nice location and building and could be so much better with a bit of care

  • 4
    « Harrogate Hiliday »

    We stayed here for 4 nights using it as a base to explore the local area. Ideally situated about a 10 min walk from centre of town. Frequent bus service runs very close to the hotel. Very comfortable room, spacious with good view over the front lawn. Would have liked a bit more storage space - just 2 small drawers. Good choice of items for breakfast. Poached eggs were excellent. We would stay here again.

    5
    « Impressive building and excellent location »

    Room quality was excellent. Breakfast food choice was very good. Staff were very helpful and welcoming but not as well organised for breakfast service. Good location for a holiday. Although it may seem on the outskirts of central Harrogate it is an easy walk to the centre.

    4
    « Comfortable and enjoyable stay »

    We were really impressed by the Cedar Court hotel. The room was spacious and immaculately clean. There was everything you might need in your room and the lady on the front desk was really happy to help with anything. Would definitely stay again.

    5
    « Lovely Hotel, very pleasant staff »

    My wife and I usually have an overnight stop-over in Yorkshire while on route to Scotland. This year we decided to stop over at this hotel and when we booked I made a request to have a room overlooking The Stray - must admit I was not that hopeful of getting it - and sure enough this was granted. On our arrival we received a very pleasant surprise. We arrived about 09:00 hrs after a five-hour drive from Kent. The receptionists were happy to see us and we completed the paperwork. As we intended to go to Betty's Tea Rooms for breakfast, they very kindly took our telephone number to ring us when the room was ready. They very kindly gave us the best direction to go into the town and provided us with a map. This is obviously a proven method as they had peel-away maps on the counter. We also booked a table at The Porchester Restaurant within the hotel Later that afternoon, we returned and found the room was ready just before they were due to contact us. The room was very clean and pleasant and we 'crashed out' following our long day. That evening we dined in the restaurant and, although the menu was limited to a certain degree, the choice was very nice and when it was served, delicious. Breakfast was also very nice and the morning waiting staff pleasant and attentive. The only downside, if you can call it that, is that there was no Air-con in our room - maybe we should have upgraded, who knows. Yes - my wife and I have already decided to go back there in future and as an added bonus, our best friends have also been there and enjoyed the same experience.

    5
    « Great Hotel, wonderful staff, great location »

    First visit to this hotel, the room was well appointed, extremely comfortable, lovely and clean. The hotel staff were all amazingly friendly and very helpful from first greeting right through to bar and restaurant. Location great for easy access to the centre of Harrogate. Love it, will come back.

    2
    « Disappointing for a 4 star experience »

    This hotel is in an excellent location with the added bonus of free onsite parking in a popular destination. We were staying as a family for just the one night. This is an old hotel so the occasional creaking floor is to be expected and adds to the character of the place. The big disappointment for us was the quality of the beds. Having stopped in a number of "budget" hotels which have excellent quality beds we were shocked at the quality of the beds. The beds we had were clearly worn out, they were soft and bouncy and you could feel the springs which did not lead to a good nights sleep. There was a good selection of breakfast food but the layout of the breakfast room when busy did make getting your food a bit of a challenge. We had a meal in the bar which was good and the staff were very friendly and efficient. On departure we were asked if the stay had been ok to which we replied it had just about been ok but the beds were terrible.

    4
    « Gilbert and Sulluvan festival »

    I travelled with others to perform at the Harrogate festival. I shared a room with a friend. We found the room very comfortable. It overlooked the car park but this didn't concern us. The beds were comfy. The room was clean and the staff were mostly very friendly and bent over backwards to help us. Breakfast was very good. I didn't have any other meals. The town is very close on foot with a wide choice of places to eat and drink.

    4
    « Beautiful hotel, great location. »

    We stayed here for a 2 night midweek break. It's a beautiful hotel in a great location looking over the Stray and just a 10 minute walk into Harrogate town centre. High quality room, bed, bathroom and breakfast. Only a couple of negatives: no smile or greeting at reception and a couple of staff looked a bit scruffy - messy hair, cheap ankle bracelet and tattoos. Also, the bedroom was very hot, especially at night - fan needed. Just need to tighten up on first impressions. Having said that, we would happily recommend this hotel to friends and family.

    5
    « First class service & accomodation! »

    I was part of the 45-strong 'Mad Margaret's Minstrels' Am-Dram group mentioned in an earlier review, staying at the hotel for 3 nights whilst appearing at the International Gilbert & Sullivan Festival. I have nothing but praise for Cedar Court (in fact, we even altered the lyrics of one of our songs to refer to the hotel during the show!) The staff were unfailingly helpful and accomodating. We had booked a restaurant meal for all 45 of us on the day of arrival, but due to awful traffic we arrived far too late for it, so without any fuss the hotel moved our huge restaurant booking to the following night instead, and arranged for bar meals to be available beyond usual service times on the night of arrival so we could still have a hot meal. This level of service was evident throughout the whole stay. The bar staff were very friendly & smiley, with a bit of banter, and remembered our names & choices of drink from one night to the next. One chap (Louis, I think his name was, with a slightly eccentric hairstyle) and a polish lady whose name I didn't catch, actually stayed late after their shift on our last night specifically to say 'goodbye' to us. My shared twin room on the 2nd floor was smart, comfortable and clean (and surprisingly modern for a 17th century building), with all the usual mod-cons (all of which worked), and I had a great night's sleep every night. The Wifi was free and of pretty consistent quality. The controls for the shower took a bit of a working out, maybe a notice of instructions would help there, but otherwise all was fine! The hotel is very well-located; the classic 17th century frontage overlooks acres of unbroken parkland, yet the town centre was just 10-minutes walk from the 'secret passage' from the car park at the rear. The communal areas of the interior are bright, fresh and welcoming. The breakfasts are delicious and all-you-can-eat (which I took full advantage of), although my sole quibble would be that the Monday breakfast seemed to be fairly short-staffed, as a queue built up for tables, but this could have been the result of all 45 of our party plus a BT conference group all arriving for breakfast at the same time! I would certainly recommend this hotel to anyone wishing to stay in or near Harrogate; and it would definitely be my first choice for accomodation should I ever be lucky enough to return to Harrogate!

    5
    « Roisin »

    She is awesome and is the best thing about your hotel she works really hard and does alot for us. As there is always alot of us ordering on a daily basis and some how she still managers to smile with all the requests we ask her. I applaude her hard work well done Roisin.

  • 4
    « A short 2 day stay »

    This hotel is good. The room was large and clean. The staff extremely attentive and very friendly. Well worth the money we paid. The hotel is about a 10 minute walk into the centre of Harrogate, which is a really nice shopping area. Plenty of things to do and see. Also have a great deal places to eat and drink. We stayed in the hotel for food the second night of our visit and the food served in the bar area was really good. Would definitely visit again. Free parking as well at the hotel.

    4
    « A FINE HOTEL, GREAT LOCATION »

    If you arrive by car, there is plenty of free parking at the front of the hotel, and more free parking at the rear, where the Reception door is well signposted. The hotel has CCTV but anyone entering from the rear car park can access the first floor landing rooms without passing through Reception?some hotels have more security. Reception staff were friendly and dealt with queries efficiently, but at check-in we did not receive the usual briefing on dining /breakfast times nor were we asked if we would like a newspaper next morning. When we did request a Saturday paper, one also arrived on Sunday?.and despite being told that no more papers were required, one also arrived on Monday. Somebody was not quite on the ball! From visiting the room of a friend we learned that a"superior room" has exactly the same bathroom and internal dimensions as a 'standard" but does afford a view out over the very pretty grounds and fountain in front of the hotel. Bar staff we very efficient and provided excellent bar-meals. Our room had a very good bed and other fittings, but in summer, couldn't the heavyweight duvets be swapped for lighter ones? Breakfasts were excellent, in quality and variety, but the scrambled egg went from dry to just right to wet over three successive mornings. Could the chef(s) stick to one recipe please? We enjoyed being able to sit in the front gardens and relax with drinks and the routes into town were easy to find, either along the main A61 through parkland or along suburban streets past the cinema. An enjoyable stay in a fine hotel, with only a few points making it "very good" instead of "excellent."

    5
    « Mad Margaret's Minsrels »

    From the 5th to the 8th of August a group of 45 Thespians came to Harrogate to perform in the Gilbert and Sullivan International Festival. Following a horrendous 12 hour journey we were warmly welcomed to the Cedar Court. We had missed our meal on arrival but that had been rearranged for Saturday. The staff couldn't have done more for us. They truely went "the extra mile" Thank you to all the wonderful staff.Thank you Zoe!!

    3
    « Great location opposite the stray, with ample free parking and short walk close to town centre. »

    We booked three rooms for my family to stay for two nights so they could attend my Fathers funeral. Laura was very helpful at reception, polite and courteous. The main reception areas have recently been modernised with a contemporary look in a grade 2 listed building. They have a new Porterhouse Steak Restaurant situated to the left of reception, with views of the hotel gardens, and The Stray. It's worth a visit if you don't want to stroll into the town centre, where there are over 40 restaurants to choose from. The hotel Bar Menu food is poor quality. It would make you think twice about eating in the Steakhouse as the food comes out of the same kitchen. The Chef and the Food and Beverage Managers really need to rethink about this. I'm sure there have been other guests that have sampled the food from the Bar Menu and decided not to eat in The Porterhouse Steak Restaurant. With regards to the bar staff, I would like to say a big thank you to Roisin. So friendly, always had a smile on her face, and nothing was to much trouble. She lifted our spirits, or maybe that was just the alcohol..lol Thank you Roisin, we had family come from Aberdeen, London and Cambridge and they all commented on how lovely you were. You are a great ambassador for the hotel. The hotel bedrooms, some of them need modernising, and they can be a little small. Choose your room wisely where you stay in this hotel. Avoid being situated near the lift or where the fire doors are opened and closed regularly at the beginning of each corridor. Especially if you are wanting to relax a little longer in bed. At times the hotel does cater for a lot of BT contractors and they tend to leave early in the morning and not think about other guests. Reasonably priced functional hotel, with free car parking, located 5 minute walk from the town centre.

    2
    « One night stay »

    Room small and dated, beds creaked with every movement and were uncomfortable, car park floodlight shone directly into room despite drawing curtains light filtered through at the top and sides. Noticed there were no portable appliance labels on stand alone electrical equipment (iron, kettle). Reported all this to deputy manager before we left have had no email or message regarding our feedback.

    5
    « Anniversary Visit »

    This hotel was the venue for our wedding in 2009. My husband contacted this venue to book our anniversary and told them this, upon our arrival we were greeted with a card a complimentary drinks. It is a short walk from Harrogate Centre and over looks the stray. A functional and nice room with a comfy bed and amenities, perfect for our break away. Polite staff and free parking. Simply brilliant.

    4
    « Weekend Away »

    We booked 2 nights here quite last minute so got it at a reasonable price. Generally a nice clean hotel. It is quite dated but that's the style of the old building. No complaints about breakfast. Food was good and a reasonable choice for the price. Great location, just a short walk 10 mins from Harrogate centre. Only complaint would be the bar service was quite slow and the bar food wasn't great. Fish finger sandwich was very greasy. Overall though a very pleasant stay.

    2
    « Ultra hot and without the ability to open a window ! »

    The title says it all. Very claustrophobic with no ability to open the window, the temperature was amazing and no Aircon . Pricey without the reason for the price ! Breakfast as expected, staff indifferent. Disappointing generally!Stay again? No.

    3
    « Don't dine in the restaurant »

    Hotel clean and perfectly ok for the price. The breakfast is fine but the evening meal is not recommended. There is a small menu and it is not cheap but the steaks were not very tasty and undercooked for our request even after sending one back .the lettuce in the salad was limp limp limp! And the croutons were soft.also there is no atmosphere in the restaurant . I think it lets the hotel down badly as it needs better food even though it is a newly refurbished restaurant and the decor is good.

    3
    « Tired and noisy »

    Stayed here for 2nights last weekend. Initial impression was good, a grand old hotel. Room was tired and we had no housekeeping during our stay. Why oh why do hotels have interconnecting doors, we could hear everything from next door and lost 2 hours sleep at 3am due to the goings on next door and in the corridor! I'm afraid we will not return

  • 4
    « Generally good, but a few niggles »

    We wanted a clean decent base for trips to the Dales and the hotel did the job very well. It was clean although not very modern in its general areas. The family room we stayed in was large and had an annex children's room within, with a second TV. The breakfast was varied and good quality. The unacceptable point was on our arrival, despite arriving at 1pm to check in and drop our bags off we found on coming back at 5pm that the room still wasn't ready and was only eventually available at 6pm. The receptionist then told me there was no need to inform the kitchen about our Gluten free requirements for the next day's breakfast. The next morning the staff apologised and said that they'd be able to get gluten free products but needed notice and would be okay for tomorrow. A couple of minor improvements in staff communication and I would have happily recommend - shame.

    4
    « lovely stay »

    Very comfy large room , overlooking the park , clean, spacious and lovely view, would recommend staying here if in the area, plenty of parking easy walk into town about 10 mins where there are a lot of lovely restaurants (didn't eat at hotel so cant comment )

    3
    « Noisy and dated »

    The location of this hotel is brilliant, so close to the city centre and overlooking a nice green. However the decor in the rooms is rather dated inside and the walls in the room were very thin, you could hear everything! I was awoken early due to next doors tv and you could hear doors slamming and closing further down the corridors all the time too. The staff are very friendly though and went out of our way to make us feel welcome and they are a real credit but unfortunately I don't think I'd choose to go back due to the noise.

    5
    « A Quality Hotel close to the centre of HArrogate »

    The Cedar Court is a quality hotel within 5 minutes walk of the centre of Harrogate. The staff are very friendly and helpful. The room was good and the restaurant food excellent. We arrived in the morning, we knew it was too early for check in, but the reception were very helpful in giving us a map and directions to the centre. We had a coffee in the lounge before we headed out, to let the shower pass. It was good coffee and good value.

    5
    « Overnight stop »

    Lovely hotel... Perfect location with car park... Just what we needed en route to The Lakes... Clean, sizeable, well equipped rooms... Friendly staff... Booked room only and had breakfast in Betty's as a treat (only 15 mins away...and yum).. Thank you

    5
    « Great hotel In Harrogate »

    Very impressive frontage to the hotel. Friendly, efficiently staff. Super choices of food for breakfast. Wifi worked well. Comfortable accommodation. Short walk into the Centre of Harrogate. I would recommend a stay!

    5
    « "A lovely weekend" »

    Me and my husband treated ourselves to an anniversary weekend away.We Had a great time staff were pleasant although they forgot to put our wine in our room and was a little embarrassing to have to ask for it! Breakfast was very nice and the meal we had in the restaurant was excellent.Our room at the front overlooking the garden was very spacious and housekeeping did an exceptional job.There was a wedding on the Saturday which being on the front I was concerned about the noise and guest outside smoking however we both slept really well,this I put down to the comfy bed!! A nice easy 5mins walk (depending on how fast you walk) into town were we visited Betty's and the wine bars we found along the way.Im sure we will return to Harrogate and cedar court will our first choice hotel If we do

    5
    « Perfect stay »

    Hotel is a little tricky to find as you can't see it as you approach because of the trees but looks lovely from the outside and the reception area was spacious , modern and welcoming. Reception staff very pleasant and helpful. Room was excellent , modern , clean and facing the park which was lovely to see from the window. The bathroom was tastefully decorated too. Breakfast had a vast choice including dried fruit and nuts to make your own muesli combination. A very pleasant overnight stay and would definitely come back.

    4
    « Ideal Location »

    We spent 5 nights here and found it an ideal location for getting around. The room was clean and comfortable and the staff were friendly and helpful. The only downfall was the breakfasts, there was a very good choice but unfortunately with the self service set up the food was never 'hot'.

    4
    « Excellent location for visiting Yorkshire and it's many beautiful attractions. »

    Stayed 4 nights in superior room overlooking The Stray.( 200 acres of open land !) The Hotel is in an excellent location for 5 minute walk into Harrogate and to it's railway station (trains to York, Leeds etc) and also for visiting the Yorkshire Dales, Ripon and not too far from the Scarborough/Filey coast. Very helpful staff with comfortable lounge/bar area and good quality breakfast. Had evening meal there twice and whilst they were adequate the main courses could have been better - very thick pancetta wrapped round small portion of fish and beef bouguignon more like a beef stew ! Overall a good Hotel in an excellent location with very helpful staff - will visit again !

  • 4
    « Business stay »

    We stayed at Cedar court as we were attending the trade fair in a the town in July , the hotel is a lovely building and is just a short walk from the town centre the rooms were a little dated but very clean, though unfortunately had no air conditioning , all staff were courteous and very pleasant food was good especially the breakfast however the lay out of the self service had not been thought out as only 1 person at a time could serve themselves hot food which caused queues this could easily be resolved with a little reorganisation! Check in and check out were both efficient and for the price we paid the stay was excellent value, would definetly return,

    3
    « Nice hotel close to centre »

    Stayed for one night pre-theatre - was a good choice for location - short walk to centre or cheap taxi ride. Plenty of parking and nice bedroom and shower. It's a lovely old building - the downside being there is no aircon. It was a warm night and our window opened only about 5" for safety reasons but there was no way of keeping it open so we wedged it . The disappointment was both our experiences ordering bar food. On arrival we needed a quick pre theatre bite as we were in a hurry so we ordered the soup and sandwich which was good, and I ordered a goats cheese and sautéed mushroom toastie. When mine arrived, it was a small amount of very ordinary grated cheese between two pieces of toast. I pointed out that it was supposed to be goats cheese and mushroom but it didn't seem to be understood. It was taken away, then the waiter came back to take the menu back to the kitchen to explain the problem. He came back again saying it would be changed. It was good when it arrived - but it's a good job I know my cheeses - and we lost quite a bit of time. Later in the evening we ordered a pizza which took over 40minutes to arrive. Was a shame because it was otherwise a very nice stay, lovely rooms and staff,and we would probably go back but we would eat in town. We didn't try the restaurant so cannot comment on that.

    5
    « Lovely Stay »

    We've stayed at the Best Western in Harrogate a few times now and have always been happy with the hotel and staff. This time we were upgraded to a beautiful suite and although we were in Harrogate primarily on a business trip, this made it more restful and special.

    2
    « Rude receptionist and general poor service »

    We stayed here for 2 nights last week 21-22 July. As there's no number for room service in either the menu or the hotel amenities book, we rang reception for the number on the Friday evening. After 3 failed attempts of trying to put us through to room service who weren't answering, she irately muttered she would speak to a manager and then hung up on me. I never heard anything back after that. We ended up getting a takeaway delivered to the hotel!

    5
    « One of Yorkshires best »

    Recently refurbished to a high standard, rooms very comfortable and clean. My wife loved it because the shopping center is within a short walk and best of all, A superb breakfast loads of choice and all locally sourced.

    5
    « Ideal location for getting around Harrogate »

    What a lovely place, we stayed in a superior room and had a great view from the front of the hotel. All of the staff we encountered were lovely and nothing was too much trouble. I would recommend the Cedar Court Hotel, and would stay again!

    4
    « just one night »

    pleasant welcome. room ready, clean, inviting. excellent car parking. food well presented. I enjoyed the tray treats even fruit. The position in Harrogate gives excellent opportunities toc visit the town surrounding area and the excellent Harlow Carr which also sports a Bettys tea room.

    3
    « Disappointing »

    First impressions were good however our room was extremely disappointing, nothing like the rooms on the website. The bathroom was good and had obviously been updated but the rest of the room was dated with old furniture and a depressing atmosphere. The walls were that thin we could hear the next room talking at 5.30 in the morning. Also constant whirring sound from some air con units outside the window. On the plus side breakfast was good but due to the room would not stay again.

    4
    « Ideal Location »

    The hotel car park was a bit tricky to access as you have to turn off from the main road and this leads to directly to the exit of the hotel car park! Remember to turn left into the entrance! Despite this, the rooms were laid out well, spacious and functional with a sofa that converts into a spare bed. The rooms do get a bit hot as there is no air conditioning but with the windows open this wasn't an issue. The service was excellent and in particular Klara who took my booking originally and who was there on reception. She was also there for breakfast service too unless she was cloned! The Polish female restaurant manager (who's name escapes me) also deserves praise too. Only minus points were that service was a little chaotic at breakfast time and the meals in the restaurant were excellent but the mash was very soggy. So a 4 star from me but I would definitely visit again due to the fact it is only ten minutes walk into town.

    4
    « Overnight stay »

    Hotel was adequate. Plenty of parking which in Harrogate is a bonus. Superior room was ok, alrhough for the price i have stayed in better (174 for one might including breakfast for 2) breakfast was ok with plenty of choice. My negative was the heat - our room was very warm and there was no air conditioning - very uncomfortable during the day. Staff at the hotel are friendly and hardworking and they should be commended for their excellent customer service.

  • 2
    « Very let down by breakfast »

    We were staying at the hotel with family for a couple of days as we were visiting York races one of the days, hotel was clean and today, staff at reception and bar areas very polite and our first night and morning were fine, the problem we found was on Saturday morning, we went for breakfast and as there were 5 of us needed a larger table, got told to find a table by what appeared to be one of the managers as we entered, we walked through all 3 areas and there were no clean tables to be found, we decided to just take a seat at a used table and catch one of the staff to ask them to clear it, which we did and also asked for some tea at the same time, the staff member returned about 10 mins later with a large pot of tea, then disappeared again, I thought he may have gone to get our cups etc and a large tray to clear everything.. but no, after another 5 mins I went to find a member of staff, and asked her again if she can clear our table and bring cups etc as our tea was getting cold.. again sat for 5 mins and nothing, so at this point decided to move to a smaller table next to it where some of the crockery, cutlery etc was set and try and make do with what we had, at that point the first member of staff came back and we asked for clean cups again.. he looked puzzled as we had moved and I explained why, and also explained to a senior member of staff with him that we had now asked 3 times and waited over 20 mins and still no one had cleared any tables around us.. once we got breakfast it was very nice and hot, but found the whole organisation or lack of it at breakfast unacceptable, I understand that breakfast on a weekend is busy as I work in the hospitality trade, but there seemed no guidance or sence of urgency to clear tables and reset to get all guests seated and fed. Certainly would think twice about staying on a weekend again.

    4
    « Lovely hotel »

    We stay in this hotel annually and noticed a couple of slight changes for the worse but the hotel is still very good. Lovely room overlooking the stray and the hotel is situated just a short walk into the town centre.

    4
    « Could be better »

    Stayed on a Friday and Saturday evening and overall very good. Only downside was no air-conditioning and with the weather being so hot, was a bit sticky when trying to sleep. Other than this great value for money.

    4
    « Good Hotel »

    Stayed 2 nights. Lovely convenient location. Highest praise for service and the Porterhouse Restaurant. Food selection and quality was excellent, including breakfast. Rooms were nicely appointed, but...........what spoiled the visit wax that the rooms were stifingly hot. The lower window opened few inches, but the upper window had been painted over and would not budge. We did get a fan on request (small desk fan given), but all it did was push hot air around. Temperature in the room varied between 28 and 33 degree. I know the hotel is not responsible for the weather, but this really spoiled our stay. To be in the room was unpleasant and made sleeping difficult. I think the hotel should do more to provide better cooling facilities during hot periods

    5
    « What great service »

    Having spent the last two weeks running events from this hotel I just wanted so say how fantastic Ian has been. He has been there everyday making sure we had everything we needed and nothing was ever any trouble.

    4
    « Visit the Great Yorkshire Show »

    Nice hotel let down by lack of planning, there were four steaks on the menu two of which, sirloin and rump, were sold out at 7 o'clock on a Monday night, with no real alternatives available. Surely the chef or the manager could have purchased some. All was not lost though,we found some wonderful restaurants within walking distance and they were a lot cheaper. Shame though, we would have loved to eat in the hotel on our first night.

    5
    « Rail discoveries break »

    Was a great hotel with very helpful staff nice clean rooms towels changed daily the hotel is 15 minutes walk from Harrogate centre and the rail station the porter who was very helpful told us the back entrance to the hotel cut 5 minutes off the journey

    3
    « A hotel of two halves »

    Upon arrival we were greeted with an immaculate looking building, very clean and modern looking reception and restaurant area, but that's where the good points ended really. When We got out of the lift on the third floor it was like stepping into a different hotel and not in good way. Worn, old, outdated carpet, very tatty, the room was clean and bed comfortable but very outdated and in serious need of a refurb. We picked the hotel for location mainly which is good. But at 125 per night without breakfast (charged at 10 pounds per person) I'm sure if you were to book early and shop around you would find better. The staff were very curtious I will add though.

    2
    « Nice...until breakfast »

    Stayed here for 2 nights with family and friends whilst attending a wedding in the Cedar Court. From the outside the hotel was lovely, check in was friendly and quick, we were even able to check in early in the morning. The room itself was a 'superior' double room. It was clean and well equipped, other members of our party were in standard doubles, in my opinion not much difference apart from décor and a radio. None the less everyone was satisfied with their accommodation. There was some sort of air conditioning type unit below our window which caused a little bit of disruption to my sleep on both nights as it hummed all night and I like to sleep with the window open when it's warm. One of our party had a plumbing issues in their room causing their bathroom floor to keep flooding, this was passed to reception and management, however, nothing was actually done to fix it so for two days they used towels to dry up the water. For us though breakfast was the biggest let down. We went for breakfast on both mornings while we were there and both mornings consisted of no one greeting us for perhaps 10 minutes leading to us having no other option than to take ourselves in and find a clean table. There were several staff members on each morning but no one seemed to know what they were doing and it all seemed a bit chaotic. After finding someone to order coffee's our table of 4 had finished breakfast before the coffee finally appeared (and this was after asking during our breakfast if they would be long) on the second morning we never did receive our drinks until we spoke to a manager at which point our coffee came on a tray to the bar (again after we had all finished breakfast and now left the restaurant) The food from the hot buffet when it came was OK but still not what I would call 'hot' the scrambled eggs were like jello and tasteless. Our issues throughout the stay were brought to the attention of a senior manager who offered a discount the next time we stay. Given that we were only there for a wedding I would highly doubt we would be back, even with the offer of a discounted room. Shame for such a beautiful hotel to be let down by a shambles of a breakfast and I do feel that, even with the offer of a discount the next time we stay, management wasn't really that concerned by our issues we experienced. Will not return nor recommend unfortunately due to unresolved leak in bathroom for two days and breakfast experience.

    5
    « Yearly trip »

    Always a lovely warm welcome at the ceder court , each time we have been... All staff are friendly and helpful. Rooms lovely and cleaned on daily basis... Hotel is situated within a lovely walking distance to town centre.. Looking forward to going back next year .... The only slight disappointment we had was that we thought the evning dinner wasn't up to its usual high standard ..

  • 2
    « Too corporate »

    We booked an executive room as we were staying five nights. The room was well appointed, a little small but it had no drawer space and very limited hanging space, which was not good as we were touring Yorkshire for two weeks. We probably would have stayed but we went down for breakfast the next morning and it was a buffet rather than cooked to order, as we usually find in Best Westerns. The Asst Manager was helpful and we left after one night. We went to the Best Western at Ilkley for the remainder of the week and it was excellent ? both the room and the excellent cooked-to-order breakfast. The Cedar Court appears to be focused on the corporate/convention market with stays of 1-2 nights and, for that market, is probably OK. We use Best Westerns where possible but this 4* was a much inferior experience to the 3* BW Pickering and BW Ilkley which we used for the rest of our holiday. In future we will check that the BW has 15-30 rooms rather than one on the scale of the Cedar Court.

    3
    « OUR VISIT TO THE CEDAR COURT HOTEL »

    This is the first time we have stayed at this Hotel. We wished to use it as a base to attend the Yorkshire Show and also to visit associated gardens nearby, for example Harlow Carr. A Hotel in a great location with an excellent entrance/drive. The bedroom 224 was of a good size, kept clean but needed drawers and doors on the area used to hang clothes. The shower had a mind of its own and setting the required temperature was a challenge. The House keepers were excellent, especially the lady who was in attendance on the afternoon of the 10 July. Thank you. Reception was again excellent as was Thomas, Bradley, Callum and Riosin who served on the tables. Overall the service at breakfast needs improving, more attention to prompt response from the serving people with more urgency to help people enjoy the breakfast experience. The quality of the food was very good. However, we will return again if only to check if improvements have been made as it has great potential and in the right location.

    4
    « A conference made special! »

    I attended a conference last week & the hotel facilities are what you expect from a best western. Nice & clean hotel....However the visit was made extra special by one of the porters Ian...he was an absolute star...looking after us throughout the day, ensuring we had enouigh beverages & biscuits. A genuinely nice fella...he deserves special recognition!!!

    4
    « Nice rooms and not far to shops »

    We booked two rooms at the hotel for one night back in May. The hotel was easy to find with good parking at the front, The building looks gorgeous from the outside. The room was clean and well equipped. The food was OK. We ate around tea time in the bar and the staff happily accommodated a smaller portion of food for my 2 year old. There wasn't a specific menu for youngsters and it may be a good idea to develop one. The breakfast was good the following morning as well. It is a short 5-10 minute walk into the centre of Harrogate.

    5
    « perfect »

    I don't often write a review unless the hotel is very bad or very good on this occasion it was very good in fact 5 star the staff were superb the food was wonderful and the hotel was in my opinion nearly 5 star a very interesting short walk into the centre and free parking we loved it and will certainly be visiting again soon

    4
    « Family visit »

    This is the second time satying at the Cedar Court. The hotel staff are very helpful and friendly and the rooms are clean and comfortable. Breakfast was coming to an end when we arrived but there was still plenty of food and fresh was bought out when required. My only issue was the usb ports by the bedside tables. I will never use them again as it frazzled my phone and I have had to send it off for repair at a cost of £90. The week that I had just spent with my grandson and all the beautiful photos have been lost forever and devastion is an underestimation of my feelings.

    3
    « A tale of two rooms »

    Along with friends we booked two superior rooms for two nights. Our friends room was next to ours and there was an adjoining door. Their room had a strange smell of stale soapy water that was noticeable both days we were there,managements "cure"was to put an air freshener in the room. Both rooms overlooked the stray , unfortunately both rooms view was blocked by a large tree that also required us to keep lights on all day.Our room was fine but the tea and coffee wasn't restocked for our second night ,the plug in the bathroom sink didn't seal properly,so water soon disappeared from the sink. Breakfast on the first day was a total disaster,with a self service bar for cooked breakfast that only one person at a time could access ,a queue soon developed,an inability to keep the food topped up ment people were standing about waiting for food to be bought out.T he second day was at least better as the food was kept topped up,for a 4 star hotel using a hot food bar not much bigger than a hostess trolley,its laughable. We did eat in the restaurant the first evening,we were warned that service maybe a bit slow due to a large sized table of people . When the food came it was delicious,well cooked and good portions,unfortunaly it meant it was quite late when we finished eating. The staff in the hotel were friendly and were working hard to please the hotel guests.

    1
    « Failed to meet expectations »

    Requested Quite Executive Room with a view. Got room 317 with view of large tree and above outside smoking area. Dark and dingy due to tree. Noisy till early hours. Breakfast can only be described as a circus. Badly organised and cramped. This was a special occasion and not inexpensive. Have stayed at the Cedar Court on three previous occasions and each time it exceeded expectations. This time it came no where near. Very disappointed. Will not return. Did not deliver on the basic Bed & Breakfast. Breakfast was reimbursed following our comments to Reception but felt the response lacked sincerity. Maybe a one off occasion but wont be risking it again.

    5
    « Weekend break »

    1st rate service, excellent superior room, lovely location, traditional feel but modern amenities. Restaurant good quality, good choices and good wine list. Hotel excellently located for shopping in Harrogate and visiting the Yorkshire dales and historic houses.

    5
    « This is how hotels use to be »

    Welcoming,friendly,relaxing,comfortable,brilliant food,oh how we have missed hotels like this in the UK.Lovely bright spacious room,such a helpful staff,small issues not even worth mentioning.well done cedar court 5 out of 5 ps make sure you try restaurant the food and service are fantastic but don't expect cafe style in and out speed,its done at a beautiful relaxing pace

  • 4
    « Good weekend »

    Arrived saturday good room very clean good functional bathroom very friendly staff. Good breakfast and great night out in harrogate. Was only 10 mins walk from the centre pubs and the jotel bar was oprn for late drinks

    3
    « Very average »

    Reception and bar staff try very hard but they are let down by the restaurant team who do the bare minimum to get through service. Ask for tea with breakfast and you get tea, then you have to ask for milk. Buffet breakfast items run out and no one thinks to replace them until asked. Room comfortable but bland, could be anywhere. This place won't kill you but it won't fill you with joy either.

    4
    « My preferred Harrogate hotel. »

    Spent three days at Cedar Court, and on the whole, really enjoyed my stay - will definitely be back as soon as the opportunity presents itself. My only slight criticism of the hotel is breakfast - whilst there is a very good range of options available, the cooked items on the buffet were a little disappointing, not in the choice, but mainly because they were at best like warm. Enjoyed all other aspects of my stay, including food in restaurant and the bar.

    3
    « Stay in quality hotel sadly ruined by other guests! »

    At check-in we noticed that a wedding was taking place. Although we had asked for a quiet room we had been allocated a room directly above the Wedding function suite! However, the receptionist kindly moved us to a 'superior' room well away at the other end of the hotel. Unfortunately other hotel guests (wedding party) were very noisy returning to their rooms, talking loudly in the corridors & running from room to room. The room door closers were of an old design which work gently up to 6 inches from closed, then slam the doors with a loud bang. Perhaps the hotel would consider replacing these with a more appropriate design of closer. Overall, a lovely hotel in a pleasant setting only 10 minutes walk from the shops & centre of town. For £150 a night this was expensive for what we expected & a shame about the guests behaviour!

    4
    « A Visit to Harrogate »

    We took advantage of a special offer to stay at the B/W Cedar Court Hotel. Impressive building, very pleasant helpful receptionist. As B/W members we received a room upgrade which was satisfactory, however when we required to have the window open we found that we were above an area used by smokers (room 224) so that was definitely a downside. Breakfast had a very good selection of food but we ate in the restaurant on the second evening and were disappointed - certainly not up to usual 4* - vegetables too al dente and the fish pie had far too much liquid (? heated from frozen). People complain of food served cold but this was far to hot for the taste buds.

    3
    « Nice Hotel, Good Location, Average Room, Poor Food »

    We decided to have a break of 4 nights in this hotel in a superior room. However, we were disappointed to find that it did not have a fridge or a mini-bar. Also, as there were no drawers, we had to mainly live out of the cases. The hotel is a lovely old building, in a great location for visiting Harrogate, but it is looking tired and is not particularly clean. The bed was comfortable and the staff were very friendly. Breakfasts were very good with a wide choice of food to suit every taste. However, evening meals were a disaster, from tasteless cod wrapped in chewy, fatty bacon (not pancetta at all) to a sirloin steak, requested as medium and not pink, which came in its own sauce of oozing blood! The Catering Manager did provide a refund for that meal but we ate elsewhere after that. A nice place to stay for B&B but do eat out in the evening.

    3
    « Nice building, friendly staff, a bit pricey. »

    This is an impressive building form the outside with a lovely open view to the front. Staff were very helpful on arrival and throughout our stay, allowing us to check in early as our room was ready. We booked a Superior room which we found a little under whelming for what we paid for it. The room was clean enough but quite bland. We were supplied with mineral water as advertised but feel a fridge would have been a welcome addition. We were not supplied with fresh fruit or slippers as the website would suggest. This is all the more disappointing as this was booked as a one off treat and we decided to opt for the more expensive room only deal rather than a standard room with breakfast which on reflection would have been a better option. This hotel is handy for Harrogate itself and has a nice enough feel but i dont think it offered much of a luxury feel for what we paid for it .

    3
    « Poor experience this stay »

    We have stayed the Cedar Court Hotel on previous occasions and had nothing but praise for the Hotel, and its staff. However, on Friday last (1st July 2016) our experience there was not at all good. We were only staying for the one night before moving on. Having arrived and as usual we were welcomed by the receptionists who were bright,cheerful and very personable, no changes there then. We'd been allocated Room 304, which is located on the second floor, in the passageway which runs between both lifts. Although a little tired in terms of decor, the room was bright and clean, with the usual facilities we've grown used to during our visits to this Hotel. Having settled in we decided to visit the bar for a drink. There weren't many customers in the bar, and despite there being numerous members of staff walking around the building, there was a distinct lack of bar staff. After a considerable wait a member of staff did arrive and service was finally obtained. Before retiring to our room to prepare for our evening meal, we arranged a table for 5 in the newly named Porterhouse Restaurant through the receptionist, who again was bright and cheery. Our family joined us at the Hotel for our evening meal and not long after their arrival we were shown to a lovely window table. That's where (for us) it all stated going wrong. Two of our party ordered 'rare' steaks, another two ordered 'fish pie'. When the food arrived, the steaks were 'medium rare' and the fish pie was not a 'fish pie' but more of a fish chowder, there being no layer of potato sitting at the top of the dish. We raised our concerns firstly with a waitress, who apologised about the steaks, she did offer to return them to the kitchen, explaining that they had been 'rare' when cooked, but that in the time taken from the kitchen to the table they had continued cooking, hence they were no 'medium rare' . . . really! As other food was being delivered, and the fact that we wished to eat as a group, her offer was declined. Rightly so, our concerns were passed to (what we perceived to be) the Restaurant Manager, who visited our table. He was most apologetic and agreed that the steaks should have been served rare as that is what had been ordered (no excuses offered by him) and that the 'fish pie' wasn't a 'fish pie', agreeing was more of a chowder than anything else. Anyway we didn't press the issue further, offering friendly customer advice rather than demanding any refund, as to be very honest despite not being what we thought we'd get, the food was very tasty. The 5th meal by the way, was exactly what was ordered! So having eaten and at the end of our evening meal we waved our guests off before retiring to our room around 11:30pm. Approximately 02:00 hours we were woken by what can only be described as very noisy neighbours, who seemingly had no concerns at all about shouting, slamming doors, turning on the radio channel in their room and generally just being noisy. Their noise continued for an hour or more. Just as we were about to complain the noise died down. Not the restful nights sleep we thought we'd get! Breakfast the next morning was pleasant with plenty of choice, however we did notice the waiting staff all appeared to be miserable in their demeanour, not a smile on anyone's face . . . was that a Brexit thing, or is morale generally low? As we paid our Hotel bill, the receptionist asked if we'd enjoyed our stay? Obviously we spoke about our noisy neighbours. It appears that we weren't the only guests who had been disturbed, we were advised a complaint had been made by another guest and the noisy neighbours had been visited / warned about their behaviour. Of course the Hotel management can't be held responsible for the behaviour of some of their guests; they are responsible however, for staffing issues, food descriptions and the general outlook of the Hotel. Not a pleasant stay this one, hence potentially we'll look elsewhere the next time we visit Harrogate.

    3
    « Frayed »

    This is by no means a bad hotel. It is, however, worn at the edges and showing the effects of use. Consider: The exterior is attractive and alluring, hinting at timeless splendor. Once inside, the first thing I noticed was badly worn furniture in the lobby. This did not portend well for the room. The room had unattractive walls, furniture and carpet. Nothing faulty, just blah. The tub was another matter. It was so deep and narrow that getting in and out was a compound fracture waiting to happen. Everyone working the front desk was super helpful and made dinner reservations every night and called cabs whenever we asked. They were always prompt and courteous. Some minor things that were annoying was twice having our "Do not disturb" sign ignored, no safety latch on the door, a burned out lamp and having to have new keys programmed on 6 different occasions. Again, nothing major. I was assigned to this hotel while working in Harrocourt for 10 days. If I was assigned here again, so be it. No big deal and it is only a 5 pound cab ride to all the great restaurants downtown. On the other hand, if I was paying for the hotel, I would not choose this one.

    5
    « A good find! »

    Travelling south and looking for overnight accommodation we came across the hotel. Reception staff very friendly and helpful. Room very comfortable and spotless. No problem connecting to free wifi. Food, pretty good. Only tiny gripe, tables in dining room too close together for private conversation but encouraged us to chat to other guests. We would return for longer stay and highly recommend this hotel.

  • 5
    « Relax in the Historical Building »

    A very good and confortable hotel, both for business than for relax. Clusr to the centre of Harrogate and in the meedle of a big park. Good breakfast and very good availability of the employers. Rooms non too big but useful and Clean.

    4
    « A very pleasant stay »

    We recently stayed 5 nights at this hotel during which time the new restaurant was opened,which caused a bit of upheaval and some confusion.The new facility is more intimate with smaller tables but it was evident that during busy times at breakfast,the lack of space at the servery meant that people had to queue. Room was comfortable,clean and staff were helpful although at times they seemed somewhat confused.about the new arrangements, Ideal place for exploring the area,within walking distance of Town and Railway Station.

    5
    « 3 night break »

    Brilliant hotel. Good staff, good food, and good quality rooms. Made to feel welcome, and nothing was too much trouble. Would definitely use this hotel again. It's a five minute walk into Harrogate, and close enough to many of the areas attractions.

    5
    « Business meeting and stay »

    A well placed and period hotel that looked after us well, a days business meeting followed by a nights stay. The bedroom was large and well laid out and had everything I needed. Great parking and the breakfast was high quality. I would stay here again if in Harrogate.

    5
    « Not been to Harrogate! »

    Excellent deal of 2 nights with Bed & Breakfast also including Evening meal. We were allowed £25 each towards the meal. Excellent meal. Service very good. Location was very good with a small walk into the town. Downside was : Most good hotels have Tea & coffee ETc. in your room, It was a pathetic instant coffee & not ground coffee-----Had to go down to get a decent coffee. Surely proper coffee making machines in the rooms these days should be a formality. Maybe only a small complaint but easy to rectify!

    3
    « Quiet, comfortable hotel »

    This hotel is in a pleasant position overlooking a park and 10 minutes from the station and the centre of Harrogate. Despite the old building there is nothing "tired" about it. The lounge and bar are modern and welcoming and the new restaurant, not yet completed when I was staying, will of course be bang up to date It is . It is a pity though, that the dominant colour in the decor (including the bedrooms) is brown. This does not apply to the function rooms which are traditional with their mock Adam ceilings but are bright, spacious and in very good ccondition. The breakfast is fine. The toaster worked reasonably well and I particularly appreciated the provision of nuts among the selection of cereals and fruit. The dinners were surprisingly good - I never expect much from hotel dining - and I have been trying to replicate a delicious pasta with walnut pesto and wild mushrooms that was served one evening . My bedroom was spacious and comfortable.There was wifi and a hospitality tray but no room safe - surely a standard facility in four star hotels? My only complaint is a housekeeping issue. While the room was kept spotlessly clean the bed making was really poor. The duvet was pulled up each day but the bottom sheet and pillow were virtually untouched. Some training is necessary I think. Nevertheless, I would certainly recommend this hotel.

    5
    « Time away from the kids »

    We booked in for two nights all alone without the kids. Whoop whoop. We parked the car in the rear car park (it's out the way and secure). Called into reception and booked in, the staff where nice and friendly and pointed us to our room. The hotel is currently being refurbished and will be tip top again soon. It's just needed in a few locations that look a bit tired. Our room was massive and we loved it, nice and quiet and the temperature was good.

    2
    « Breakfast cold »

    The room was clean and the bed was comfortable. The cooked breakfast was cold ( it was not kept warm on a hot plate). The waiting staff require retraining. The naan bread I had with my curry was rock hard, I asked for it to be replaced, I'd finished my meal still no bread. When the waiter came to clear our table I mentioned the replaced naan bread never arrived, his reply ' it wasn't his fault he had to go and work in the restaurant' no apology was forth coming. When we checked out the following morning the receptionist said she'd ask a manager to contact me. As expected no contact.

    3
    « A favourite go to »

    Have stayed here a few times over the past 10 years and always enjoyed the location, quiet spacious clean rooms, friendly and professional staff and breakfast. This time we were there 4 nights. All was as usual except breakfast was missing some decent bread choices and a toaster that works properly.

    5
    « Sublime »

    We looked for somewhere to book for my partners father on Father's Day.We decided to book the Porterhouse Steak restaurant at the Cedar court hotel.This is run in conjunction with the hotel but also as an independent place to eat.It was recommended to me as a great steak house and I was not disappointed.The furniture is all new and modern.The decor fresh and sharp.The staff inc Scott the manager were ever so friendly and accommodating We started with two prawn cocktails and a duck cake which was unusual but really nice to be fair. For main course we had a rump a serloin and a Cajun chicken dish between the three of us.The meat was tender and melted in the mouth.My Cajun "Spatchcock" chicken with twice cooked home made chips were lovely accompanied by large flat mushrooms and onion rings. For desert we shared a five piece cheese board which was adequate for three people. The meal was easily in the top three eateries in Harrogate and well worth a try

  • 4
    « great location, ideal for when working away »

    stayed here for four nights for a work stay, had everything which was needed, big car park, gym and pool and breakfast was always good rooms had everything you need couldn't fault my stay, on the second day went down to breakfast and was told i was room only and the woman was quite rude i explained id paid extra and she let me in anyway, all the other staff were always very friendly and welcoming

    4
    « Pleased »

    Customer/Reception very welcoming booked in and sorted swiftly. Room well equipped and clean. Good comfortably bed. Breakfast, we waited a while to be seated Saturday morning not sure why but Sunday was much better run, staffed better. The choice at breakfast was impressive and thoroughly enjoyed by us. We are first time visitors to Harrogate and we have not been disappointed, would stay here again lovely hotel.

    4
    « Excellent weekend »

    Booked a 2 night weekend deal with another couple for our annual get together. We booked a superior bedroom, with dinner on the first night, breakfast and a bottle of wine per room. Bedrooms were first rate, as well as the breakfast and dinner. Cannot fault the place here, and with the completion of the new Porterhouse restaurant this should be an added bonus. However we both had to ask for the bottle of wine per room, which was eventually supplied, and very nice it was to. We both thought that the bar prices were a little expensive so we ventured out to a few local pubs for the evening. One added highlight is that we visited Knaresborough on the Saturday were it was the Annual Bed Push Race and Parade, thousands of people having a whale of a time. Would certainly stop again at the Cedar Court if we were visiting Harrogate area again.

    4
    « Disappointed with cold breakfast »

    Lovely hotel let down by breakfast. Was cold even when just refilled, kept running out of plates and glasses. Had to ask for tea and coffee. At £10 per person and room cost of €130 sure they could afford heated food station.

    5
    « Porter house restaurant »

    Good food at its best, the steak was superb and would rival anything in a far more expensive restaurant in London. The atmosphere was informal yet attentive, the staff very welcoming. If your in Harrogate this is a gem not to be missed.

    3
    « Expected more »

    I know that the Cedar Court Hotel is a very old hotel but it still seemed very tired. Dated is fine but the room I had just seemed a bit worn and for the price I paid, overpriced although I know that Harrogate isn't the cheapest of locations to visit in the UK. The hotel staff were friendly enough, no issues there, and the building is a large imposing 17th/18th century building on the outskirts of town so when you first arrive expectations are increased which unfortunately led to the underwhelming feeling I got when I entered my room. To be fair the room was a large twin room but first impressions were that it just looked so tired. The furniture, I guess, was trying to keep in keeping with the old hotel theme but for me didn't really work and I got the same feel from the light fittings, carpet etc... I also don't think that it helped that when I entered the room, it looked as if the beds had been made by my 7 year old, actually, she would probably have done a better job. The bathroom in contrast to the bedroom was decorated in black and white tiles which looked nice enough but was at odds with the bedroom and on closer inspection, the 80's esq style hung ceiling just looked like they had decided to make some cash savings somewhere when re-fitting. For the price of the room I would also have expected it to have been fitted out with more mod-cons such as air-con, mini-bar and safe but again these were lacking although it did have free wi-fi. I don't like to sound too down on hotels as I know how much effort is put in by hotel staff but I just felt over-charged. If the room had been £50 cheaper a night, perhaps my review would have been slightly different but it wasn't so it is what it is. One positive to mention though, the breakfast was very good. Would I stay at this hotel again? probably not but as I have not stayed at any other Harrogate hotel, I don't know if this is the norm for the town or not.

    5
    « Great hotel, certainly a "Plus"! »

    Stayed for three nights B&B midweek and found all staff to be very friendly and helpful. Public areas were, in the main, finished to a high standard and you had to look closely to see much that had still to be done to this 'work-in-progress'. The new restaurant is pleasantly contemporary and very comfortable. Our room was a "superior double" which had recently undergone renovation and couldn't be faulted for cleanliness, comfort or amenity. Bar prices were refreshingly reasonable for a 4* hotel. Breakfast on the first two mornings was not good. All food items on the "hot" buffet were cold or at best lukewarm. However, this was due to a teething issue with breakfast service being relocated to the new restaurant. The duty manager refunded these two days breakfasts without issue. I must stress that the breakfast served on the third morning was perfect and one of the best we have experienced. We had Afternoon Tea one day which unfortunately wasn't the best we have experienced. It is at the top-end of the price range at £17.95 per head but is quite mediocre. Sandwiches and cakes were plain and uninspiring, there was no warm savory (e.g. mini sausage rolls, haggis balls, mini quiche) or amuse bouche / mini dessert. All of which has been included previously at other 4* hotels we have visited. This one is certainly not worth the money. All in all this is a great hotel (just don't have afternoon tea) and we will certainly stay again.

    5
    « New Porterhouse Restaurant opening evening was excellent - perfect food and service. »

    This new upmarket steak-bar has just the right size and ambiance to suit both discerning guests and local businesses looking for top quality local food, well cooked and properly served. Congratulations to General Manager Simon Cotton and his team on this splendid upgrade of the former Brasserie.

    2
    « How disappointing!,,, »

    My Brother & Sister in law booked into the Cedar Court Hotel on my recommendation. We had seen online that the New Porterhouse Restaurent was open & decided it would be nice to have dinner there.Oh Dear !!! On arrival for dinner,we were told that the Restaurent was closed for the evening due to local " dignatorie " visiting.We were shown to one of the banqueting rooms,which I can only describe as "Gods own waiting Room " A massive area with tables set out with room to ballroom dance between them,bright lighting & zero atmosphere.No excuse whatsoever for the lack of this information when booking.as it happens we had a lovely evening catching up & talking about family events.No Thanks to Cedar Court.

    3
    « cedar court harrogate »

    Rooms a bit dusty, food never hot, plates always cold, restaurant service very slow. No room temperature control, very hot. Sash window not lockable, open to flat roof. Carpet had a piece of glass in it which I stood - not vacuumed very well, Will avoid this hotel, expensive for the quality. 3 star at best

  • 5
    « Would stay again »

    Stopped here on a deal, two nights bed and breakfast and evening meal on first night. On arrival (early) the staff were very accommodating and booked us into a room straight away. The double room was very clean but could do with a bit of a makeover, I should say that the hotel is going through modernisation, I had no complaints about the standard of the room. The evening meal, starter and main course, were superb, the tomato soup of the day was obviously home made and very tasty as was the main course fish dish. Breakfast was buffet style help yourself, this dinning room had been refurbished and was really smart, the breakfast choice had a wide range to select from, cereal, fruit, juices, yoghurt and a full choice from the hot plate sausage, bacon etc. The majority of staff were Eastern Europe and were extremely helpful, polite and put themselves out to accommodate you. I would have no problems stopping at this hotel again and would recommend it.

    5
    « Long Weekend »

    This is the second time we have stayed at the Cedar Court Hotel, we were in Harrogate for a wedding and were making a long weekend out of our trip. Check in was quick and friendly, our room was large, clean and most importantly quiet. The hotel staff we friendly, professional and wanted to help, a rarity in so many hotels these days. I can't really fault Cedar court, I would happily recommend staying there.

    3
    « Ok but the non refurbished rooms should not be used!! »

    The parts of the hotel that have been refurbished are up to standard for a 4*, however, the room I stayed in was not acceptable. The shower was over the and the tub filled up whilst showering. The room was generally very tired. If staying in Harrogate, I would recommend the Majestic Hotel or ensure you have a refurbished room. Also the extremely full ashtrays at the entrance to the hotel is not a good advertisement and really not acceptable.

    3
    « Hotel first rate but reception let me down »

    I thoroughly recommend this hotel my only big problem was that although having booked 2 rooms months ahead for myself and my sister (same surnames still) we were originally allocated one each on separate floors! After much muttering and making much of altering the situation, we couldn't get any better than one at each end of the floor. I've worked many years in hotel reception on an international level and know very well how easily this could have been solved ... we were staying 4 nights in an upgraded room supposedly but they were of different size and style..I live abroad and this was a reunion treat I was offering my sister as hadn't seen her for a couple of years..oh dear..

    3
    « Very quiet Sunday lunch in hotel restaurant - not resident there. »

    Late booking and took this as we knew we could park on the front of the hotel - the rstaurant was a bit scruffy with tablecloths on the floor - presume from last night's banquet. Friendly staff somewhat challenged by language but we ordered from the set Sunday lunch - roast dinnes was good - - pork with large yorkshire pudding - but the seafood rissotti was boiled rice mixed with warmed prawns - and the vegetaian option was an overcooked tomato tart - not great. Desserts were very good and the price was right!

    4
    « So so quiet ........ Slept really well! »

    After so many bad nights sleep in a lot of hotels ....... a good sleep is what I treasure the most. We were at the back of the hotel, super quiet, in a lovely well decorated room.The front is away from the main road so should also be quiet as well. The location is good .. 12 min to trains and about 15 min to town centre (on foot that is). Breakfast was serve yourself hot buffet in a lovely high ceiling room with good attentive waiters. Dinner was quite average but the drinks service at table was abysmal, apparently they were very busy!

    4
    « Sightseeing visit »

    Hotel was very easy to find and in a very pleasant area surrounded by grassed areas. Walk to centre is only 10 minutes and taxi costs £5. Receptionist after a long car journey was very friendly and helpful, exactly what we needed and gave us a sense of nothing was too much trouble. Room was a nice size and very clean, maybe a shame that we overlooked the car park and near reception as there was a wedding that evening with lots of noise and people coming and going in cars. Whilst having a drink in the bar area on our first evening we could smell cigarette smoke and along with other guests found it upsetting; whilst waiting for a taxi we had to persevere with smokers whilst waiting for a taxi and realised that guests were allowed to stand and smoke inside the hotel entrance, on leaving the hotel the next morning the entrance was strewn with cigarette butts and empty packets, not a nice sight to greet you and it was not cleared until the evening. Breakfast was good although a new toaster would be a good idea as there were so many guests complaining at the bread being burnt and the time it took to do on piece of bread - it only cooks one side at a time (not both) so you have to wait and filter it through twice along with everyone else. Terrible. We had a meal in the brasserie and although it lacked atmosphere the decor in the room on the ceiling was fantastic, does need refurbishing though. Food choice wasn't bad but my the lamb was not wholesome at all. All the vegetables was mashed/creamed and the lamb was shredded so was not pleasant to eat at all and this was mentioned to the waiter at the time - a shame. The beef was delicious and there did was a few carrots and parsnips to chew on! Bar staff were very friendly and helpful and went out of their way to obtain the drink we wanted, but it was noticed by us that there was no choice of ciders which we do enjoy -we do not like fruit ciders which was on offer. Whilst having a drink on our last evening we had to witness a young bar person being reprimanded by a blonde lady who we assume was a supervisor - this we thought was unprofessional and embarrassing for us and indeed for the young man. There was an area being refurbished which looked very impressive with samples of decor and pictures and once complete near the reception area will only enhance the hotel even more. We will be returning and highly recommend the hotel.

    2
    « Wish we werent here »

    We normally taking care of grandchildren so it was a last minute decision to have a nice restful couple of days away, picked hotel because of amenities pool, sauna etc as weather not good, and also handy to visit Leeds as we are booking weekends away nex t year .We arrived at the hotel and the first problem was the price we were given on site and the one the hotel was charging, had to send an email from my tablet as proof.Wewere shown to our room which was close to lounge and pool so we were delighted. We had a swim and rested and went to lounge for a drink it was absolutely freezing and we were surrounded by people with various means of ipad laptop and two were video conferencing, we went back later and we wanted a bar meal my hubby ordered at 730 and at 830 ha d to ask where it was oops sorry we forgot, got worse when mine came it was the wrong one they replaced it (think all the food comes from quite away as it was cold) The airconditioning must be faulty as place freezing we had to go back to room to get warm get warm, got ready fir bed and there was a loud booming sound from cupboard next to room so the very kindly moved us across to a suite, had to put all radiators and towel rail on to keep warm.Breakfast was very nice self serve Again more ipads , tablets.We then went to desk for map, bus, train for Leeds cant drive only way taxi bus train If this is the best western god knows what others are like , this is a business only hotel not for leisure family use

    4
    « No complaints but...... »

    Just spent a weekend using Cedar Court as a base while visiting an event in the area. It was everything I would imagine the corporate chain would wish it to be - comfortable, reasonably priced, efficiently run, polite staff etc. And yet .. it was just that. Lacked any 'wow factor' - a very good four star hotel that seems just slightly jaded and in need of refurbishment. Everything about it seemed a little bit tired and complacent. It was extremely busy and is likely to remain so, but does little to sell itself. The rooms are fine - the USB hubs much appreciated - but where was the air conditioning on a sticky night? Why was the bar service so slow - surely parties etc can be anticipated and planned for. Cedar Court is a perfectly adequate hotel and I would certainly stay there again, but it just seems to be lacking that extra bit of effort, style and panache which would make it a top class hotel. Resting perhaps, too much on its laurels.

    4
    « Birthday break »

    Went to Cedar Court to celebrate my wife's birthday.Check in was very smooth and our room was ready when we arrived late morning. We have stayed here a number of times and the hotel and staff are good. The only letdown was the comfort of the bed and pillows, but otherwise things were fine. The benefit of the hotel carpark outways the distance to the town centre as it can be a nightmare parking in the town, The buffet breakfast was very good.

  • 4
    « Pleasant stay »

    The Cedar Court Hotel is set in a lovely garden and easy access to the town. The rooms are old and tired but are clean and kept well. The breakfast was a bit of a let down. It was plentiful but it was just not quite up to the mark. For example the orange juice was topped up and not refreshed meaning it was not good.

    5
    « Second Visit »

    I reviewed the Cedar Court Harrogate in October 2015 and left quite a mixed review. My opinions changed when the Hotel Manager contacted me to re-arrange another stay to prove my opinions to be wrong. We stayed again one month later. Like in my first review, beautiful building and plenty of parking. The lobby area is wonderful and comfortable especially when we was watching rugby. Our first stay was in one of the standard rooms and we really didn't like it but the second time we loved it as we was put up in one of the better rooms with a personal touch from the manager greeting us with a welcome card. The room was very modern and everything that's needed for a good nights stay. We took full advantage of breakfast which is all you can eat. We both enjoyed our breakfasts but sometimes had to wait for re-stocking of food but that's not the end of the world. I'd definitely recommend the Cedar Court to anyone thinking about visiting this part of the country. I'd love to re-visit soon as the friendliness of the staff is what we miss the most! Thankyou to all! Look forward to hearing from you??

    5
    « Customer service »

    I haven't actually visited yet but wanted to compliment the staff that I have contacted. We have booked to visit on 4th July for 3 nights. When I explained to the lady that my husband was disabled and needed to use his mobility scooter to get to the room it was no trouble. She made sure there was a ground floor room available and explained the amenities. She also said she would book an easy access table for dinner. All in all if our visit lives up to the first contact then I am looking forward to a lovely break.

    4
    « Birthday treat »

    Lovely characterful hotel, very helpful and attentive staff, beautiful room with nice linen and toiletries and a lively comfortable bar. The new restaurant area looks like it will be very smart when finished. Only overshadowed by having NO sound-proofing. The price to pay for staying in an old hotel I guess...

    5
    « Beautiful hotel in a very historic building »

    From the moment you check in you are made to feel most welcome. A warm and convivial ambience and the staff couldn't be more helpful. Well furnished rooms with everything you could need and the breakfast was excellent in a bright and spacious dining room. The hotel is well positioned for getting into town and out and about. Free self parking is an added bonus.

    4
    « Comfortable and friendly »

    I was here on business for 2 nights. Room was great, large and well appointed. Slight gripe was the slamming of the fire door below late at night. I would suggest sorting this as it was quite irritating! Staff were friendly and no complaints elsewhere. Door notwithstanding, a lovely and well-run hotel

    5
    « Relaxed,friendly and convenient »

    Ideal for visiting Harrogate. Parking no problem, rooms very comfortable, quiet even though obviously very busy. Would thoroughly recommend. Excellent value for money. Will definitely go again. Harrogate is well worth a visit, lots of character.

    5
    « 3 night stay. »

    We had a lovely time staying here. We stayed in a executive room front facing. Imacculate. All the staff were very helpful especially on reception. We loved the food as well. 10 minutes walk to centre with great bus service at hotel rear entrance. We will certainly be back here.

    5
    « Beautiful building , decor & surroundings »

    Lovely Bank Holiday stay for two. Pleasant staff , clean spacious rooms , comfy bed. All amenities to hand with the centre of town only a short walk away. Overall a great break, well done to all concerned.

    5
    « Very comfortable stay in excellent large room »

    Stayed for a couple of nights in a superior/deluxe room using my Tesco Reward vouchers. Very nice hotel, traditional in style. Bedroom was very large and comfortable. Pillow menu is a nice touch. Bathroom was spotlessly clean, a little dated in terms of décor but had a nice powerful shower and plenty of toiletries. Breakfast is very good, served in a lovely and bright attractive room. My husband loves black pudding and there was no problem in asking for this even though it wasn't out on display. We didn't eat dinner there but we did have a couple of drinks at the bar. Many hotel bars are 'soul less' places but there was a nice atmosphere here and the bar staff were really friendly. We had room 317 overlooking the front gardens and fountain which are immaculately kept. We like fresh air so it was nice to be able to open the windows and there wasn't any significant road noise to keep us awake. Free wifi too. The hotel is about a 10 minute walk from the centre of town. Go out the back entrance to cut a couple of minutes of this. We found all of the staff very nice and friendly. We enjoyed our stay here and would recommend it.

  • 4
    « Pleasant stay »

    Well maintained property (based on my room and public areas). Traditional decor rather than chic. Company team (BT open source?) and group tourist destination. On the edge of Harrogate - overlooking the outer circular road and the parkland. Set back so quiet. Staff were pleasant and helpful. Took a while to work out the shower and water temperature control needed patience. Lovely towels and dressing gowns. Breakfast OK although not that tasty.

    4
    « As expected »

    A group of 16 friends booked a night here at the end of a big event. The rooms were comfortable and clean as expected. Bar service was good. We only ate breakfast and that had a great range and good quality. The hotel was very busy but staff were helpful. Nothing was exceptional worth mentioning but certainly no complaints

    4
    « Satyed as part of Rail Discoveries Holiday »

    Nice quiet stylish historic hotel . Room was comfortable however heating was not good. Told reception and we were given oil filled electric radiator which solved the problem. We weren't however the only ones with heating problems on the 3rd floor. Meals were good

    3
    « Family weekend »

    Stayed at the best western last night. I would stay at the hotel again. The rooms are decorated well and are comfortable. We paid for the superior double but I can't say that there was anything superior about it, it felt very standard for a double in size. The building itself is great on the outside but a bit dated on the inside. Enjoyed breakfast in particular, probably the best part of our stay. There was a wedding on at the hotel as you'd expect for a Saturday night and some of the guests were very loud in the corridors. To be expected and no detriment to the staff. Overall the hotel is slightly pricey in my opinion for what you get, but by no means is it a bad choice.

    5
    « Great Hotel »

    we stayed in may and the hotel is nice and quite (even when their was a wedding on, it is still quite in the rooms). the hotel is clean, and so are the rooms. the services is out of this world, even one that we had contact with was so nice, went out of their way to help. the only bad side of the hotel is the breakfast. the toast machine is just not fit for use, you need to put the bread through 4 to 5 times just to get it lighted toasted, by which time your breakfast is going cold. if your staying here, make your toast 1st and then get breakfast.

    5
    « Most enjoyable stay »

    This hotel is the most comfortable, relaxing and friendly place to come back to after a busy day. It is set in beautiful surroundings and the grounds are well maintained. The rooms are of a high standard and spotlessly clean. The food beautifully cooked with a wonderful selection at breakfast. The staff are welcoming, friendly and helpful. We will be here again.

    5
    « Great place for a weekend away »

    Stayed here a few weekends ago for the Northern Shooting Show with some friends and my twelver year old son. On arrival the staff were very proffesional friendly and obliging. Our room was very comfy , warm and welcoming although was a little on the dated side but stil very clean. Our friends rooms on the other the other hand were superb and had obviously undergone a makeover obviously work in progress. The food was excellent and plentiful. All the staff were excellent and I doo mean all the staff. On the Saturday night and both mornings they were extremely busy but the staff remained unflustered and the service levels remained the same. I think my son was the only child in the place and hes was treated in exactly the same manner as the other guests. We will definately be back next year and probably sooner Many thanks to everyone for such an ejoyable stay.

    5
    « Wee break »

    Lovely hotel with a great deal of history. Situated on the edge of Harrogate it is still within easy distance of the town centre. The staff were very welcoming on our arrival. Our room was lovely with everything one would need for a stay. Breakfast was ok. I feel that the buffet at breakfast leaves a lot to be desired. Some of it was Luke warm but the most popular dishes were filled frequently. The fact that the scrambled egg remained full speaks for itself. The cold buffet was perfectly adequate. There was a good selection of breads on offer. Dinner was very good and the service was very good. I have already recommended it to some friends.

    3
    « Failed to impress »

    We booked this hotel several weeks ago to attend a formal dinner on the Saturday evening. Having had pleasant stays at other Best Western hotels we felt we would enjoy an excellent weekend and booked a "Superior Room". This was pleasant with a good view overlooking the Stray but really nothing was particularly special about it although the bed was comfortable and the bathroom was clean and modern. That said the main problems were with the "service" which was not at all good. The lady who checked us in at reception told us breakfast at weekends was until 10am whereas the information in our room advised us it was until 10-30am which was in fact correct. Breakfast was self service apart from tea or coffee which were served by the staff. The staff were forever checking whether items needed replacing but it seemed to take an age for replacements to appear from the kitchen. I requested some fresh bacon one morning as everything on display was overcooked and done to a crisp! It took two requests to separate staff members for anything to happen and then by the time the bacon appeared I had finished breakfast! The service at our formal dinner was even more of a fiasco. The separate choices for each course were served to the whole group before the next choice appeared. It would have made far more sense to serve each table individually. A Maître-Di appeared occasionally and his presence speeded things up a little by directing staff to those without food but the staff kept returning to each table to check no one else had ordered what they were currently carrying. Even then they had not got the quantities right as I had to request my starter after they had finished serving everyone and it took a while for this to appear. The Maître-Di's visit to the tables to check whether everything was ok was a waste of time as he moved on before anyone could express an opinion one way or the other. Some of the staff seemed quite aloof but the main problem was that they seemed to lack direction. Further training should be high on the list of priorities for this hotel. Basic rules of service were not adhered to, horseradish and mustard were left on the tables together with the cruet as dessert was served and once the staff had served us with tea or coffee they were never seen again. All the crockery, empty glasses and wine bottles were simply left on the table. If I was looking to organise a special event this hotel would not get a look-in.

    4
    « Quite Disappointed »

    There was not a lot of natural light in the room, the window was small but the closed curtains gave the appearance of a full picture window. The shower configuration was quite difficult but no shortage of hot water when you could sort it out. The toilet did not flush very well at all. We found the main fault to be the bar and restaurant. The restaurants were very draughty as they are very large and high rooms (beautiful) but doors were open to the lobby and the automatic outside doors were mostly open. The bar was always short of draught beers and correct glasses. We were on a touring break and the menu had to be ordered at breakfast time for the evening and it was far from good, nothing like the main menu offered to other guests. The breakfast was good though. The staff were all very sociable and helpful and it is a lovely building in beautiful grounds and parkland.

  • 4
    « Very nice hotel, with small nuisance »

    I enjoyed my stay at this hotel. Food was good, rooms were tidy and you can feel history of the place echoing on the corridors. Unfortunately this very fact that the place is pretty old and wasn't designed with modern needs in mind makes it a bit irritating because there are only two power sockets in the whole dwo bed room and one usb charging socket near one bed side. If you travel in a business or even leasure intent novadays, you most probbaly will have your smart phone and laptop, maybe smart watch as well with you. Two power sockets for two people with at least two or three devices each is a bit too little in second decade of the 21st century.

    5
    « Beautiful hotel, with stunning views »

    Very nice hotel beautifully situated opposite The Stray in Harrogate. Nice surroundings, tastefully decorated interior, Friendly helpful staff, great . Food and drink.Easily situAted for the centre of Harrogate.

    5
    « Happy to stay again »

    Stayed here for the convenience to the Yorkshire Showground. Very pleased with our choice. Friendly staff and not too far to walk into town ( reception gave us a town map - very useful for finding Graveleys Fish & Chip restaurant. Not to be missed if you are visiting Harrogate !! )

    3
    « So disappointed »

    The room we had was very small and claustrophobic. We opened the blinds to see if this helped, to be faced with a brick wall. On arrival the only disabled spot had been taken by a member of staff who had helpfully left her keys behind reception in case anyone asked for the space! The mattress was appalling. Springs could be felt at the sides and because it sagged in the middle there was a lip round the mattress which was painful to the legs. In my own home this mattress would have gone years ago but in a hotel its just not acceptable.

    4
    « Awesome »

    Amazing hotel and feels premium, being a platinum member room upgraded to superior . Free wifi and sparkling water in the room so not at all disappointed..Highly recommended a must visit place for business and leisure travellers. Food didn't disappoint either.

    4
    « Our Lovely Wedding in April 2016 »

    We decided to marry in 8 weeks and a friend recommended this Cedar Court Hotel Harrogate, we visited the venue and it was superb , the layout was perfect and Carla was ever so nice by recommending some people to us in our short time. Our colour was gold, cream and white , we had the package wedding , everything was lovely even at 10 am on our wedding day and we were getting married at 12.30pm. The meal was nice nothing fancy but adequate, having a mixture of Scottish, English, and Irish something for all . Our reception evening was lovely too very romantic candles on the tables etc we only had 40 guests but everyone enjoyed themselves , had a buffet around 8 pm which went down a treat , and a nice surprise in out room when we retired for the night Champagne fruit and choc brownie , guests had a nice time our families mixed well and our day was lovely no mishaps at all , even the weather was not to bad , our photographer Tim ,I am sure got some great photos . So well done Cedar Court Harrogate and a thank you to Carla , Baislee, and all staff for there help that made our day special . Some small issues we had was that guests could be offered a better discount on rooms for a wedding ,so that more guests could spend more quality time with family and friends and save them going to alternative hotels , like ours had to do , after a long drive, the wedding breakfast meal should have a choice , and blackout blinds for rooms. So Well Done Again Cedar Court Hotel on giving our families and ourselves a lovely wedding day !!

    4
    « Good value, nice location »

    We were lucky to get a very good value deal - £220 for 2 nights bed & breakfast plus dinner on Sunday night and a bottle of wine. The hotel has a really interesting history and is in a great location within easy walking distance of the town centre and the associated bars & restaurants. Our room was small but well furnished & decorated and appeared to have been recently refurbished, it included two very comforable chairs (rather than seats) and a table in addition to the usual desk plus a flat screen TV. The bathroom was very plush and was spotlessly clean (sadly it had a shower screen over the bath which as usual caused water to leak everywhere). While we were there some of the downstairs rooms, including the brasserie, were being refurbished but the dining rooms we ate in were lovely - ornate plaster ceilings, tasteful paintwork and views of the garden. Dinner was good, although the menu was limited, and breafast was great - exactly what you would hope for. Overall we gained the impression that the hotel was very well managed and everyone wanted their guests to have a good expreience. We'll certainly return but would probably wait unitil the work on the brasserie and other down stairs room is complete.

    5
    « Lovely Stay, beautiful hotel »

    Would highly recommend!! Bed extremely comfortable. Breakfast very tasty. Once shower was fixed, lovely shower. In such a good location, walking distance from the train station and centre. Great view in front of the hotel.

    4
    « weekend stay. »

    Good location for the town centre, Good parking at the hotel. Room was up to date. The bar man does not know what an Irish coffee was. The breakfast was very good and plenty of choice. The bar area was large and comfortable. I would recommend the Hotel for a weekend stay. Harrogate was great and plenty to see, and also so many places to eat.

    4
    « Nice place, expensive bar! »

    The whole stay was pretty good. The walls were maybe a little thin, if I'm being picky. Breakfast was a little bit fraught. The very helpful staff seemed to need more help during a busy period. The only bad thing I would say about the whole thing was the bar price. £13.50 for a large g and t and a mediocre pint? That is a bit steep.

  • 5
    « Another great stay in Harrogate »

    Harrogate is a wonderful town and having spent many weeks over there in the lst few years I can honestly say the Cedar Court is my favaourite hotel. It is just off the main road so it is quite. It doesn't have the down centre noise and the service there is exemplary.

    5
    « Lovely stay in Harrogate »

    We arrived a couple of hours early but reception staff allowed us to check in anyway. Staff were all very pleasant and helpful with directions etc... Hotel is a 10 minute walk from the town centre, which we didn't mind. Very well kept gardens and communal areas and plenty of free parking. Room was spacious and clean and as you'd expect for a hotel of this standard. Overall a good value hotel and one we'd definitely consider again.

    3
    « Mixed Feelings On Hotel »

    We stayed here for our wedding anniversary over the May Day bank holiday. We arrived at lunch time and the reception staff could not be more helpful let us park the car in the car park and also gave us a map and explained how to walk in to the town which is only ten minutes at most away so all good. Plenty of car parking at the front of hotel and back, and when we came back latter room was ready and check in fast and efficient . We opted to pay for the superior room overlooking the stray , we had a very big room with great views over the stray and the room was clean quite modern with safe not bad wifi comfortable bed and bathroom good with good pressure shower bath and plenty of toiletries. We went for the dinner bed and breakfast options and the service was good at both breakfast and dinner both days , even though on the Saturday night they had a very large Indian wedding taking place service not affected. We went to the bar both nights good service plenty of seats and sofas . Where it was not great for us was on the Sunday we were out from 10am to 4pm and put card outside to say we are out came back room not cleaned , cleaners turned up at 4.30 so total inconvenience to us whilst room cleaned , this should have done whilst we were out. On the Sunday trays of people drinks food cleared from the rooms just left in the corridor , not a very nice impression to walk past not what I except in a four star hotel. Noise is a big issue , the soundproofing is very poor here whilst laying in bed woken up by noise in the corridor I could even hear the person next door going to the toilet they must have been woken up to by noise !. Could also hear all of next doors conversations through the connection door in room and wall . The restaurant has a very limited menu and same both nights and on the second night could not even cover choices as ran out of food on a limited choose menu , and at breakfast again items ran out. Overall not sure if I would go back here service good let down though by all points above and not sure if it was worth money paid .

    4
    « Good room with Great food »

    Stayed here on a deal for two nights and we really enjoyed our stay. The room was OK if a little tired. Shower was either scolding hot or cold on the first night, second night we wanted to take a bath and the water was only luke warm and then the same temp the next morning. Bed was a bit lumpy but I've slept on a lot worse. The saving grace was the food and staff. Reception team were great during check in and late night food. Don't expect a late bar though, shut at 11.30 on our stay. Had a meal in the downstairs restaurant on the first night as part of the deal and it was blooming lovely, staff again were very good and food was prompt. Couldn't fault it at all. Harrogate itself is a nice place for a day trip but I would recommend a trip into York via Knaresburough either by car or train.

    3
    « Oh dear, oh dear. »

    This is not a 4 star hotel whatever the AA may say. Too many small things went wrong in just 24 hours, leaving aside the very compact room with its tired 80's decor at not inconsiderable bank holiday weekend boosted price. Just a few examples: up to 10 minute queue for breakfast despite many empty tables because the staff were not organised enough to clear them: coffee cup with two deep cracks on a chipped saucer: a 20 minute wait for hot water for the tea bag and for coffee because there was 'a problem with the coffee machine'. All requests to unlock room safe were ignored. Deciding to have dinner in the pleasant bar area only one of us could have the cheeseburger, one of the four hot main meals, because they had 'run out of the necessary ingredients'. The food arrived after 80 minutes but 'the kitchen had forgotten to cook' the fish in batter sandwich ordered instead of that cheeseburger. Later we were informed 4 staff had phoned in ill 30 minutes before their shift and the hotel was being run by 4 people hence our long wait for food to be cooked. Although three rooms had been booked all at the same price, one was very small overlooking a rear carpark, one was at least 50% bigger, double aspect with large comfortable sofa in the sitting area (but overlooking two carparks), and the third room looked over the famous and huge Stray park. Clearly poor management and untrained staff. Good points? Setting, splendid appearance as you drive in through the gates, huge carparks, large bar area. Will we give it a second chance? This WAS the second chance within two weeks.

    3
    « could do better? »

    I stayed here with a party of about 40 people and this hotel is ideal for large parties. My room was large, clean and lovely and warm as the weather was quite chilly. The breakfast is self service with a good choice of fresh fruits cereals etc however the cooked breakfast was inclined to be cold as these buffet servers usually are. Good selection of pastries, jams etc. Where this hotel is really let down is the service in the restaurant for dinner. The quality of the food was average, the service not good - the staff definately need more training. The meal on the last night was not good - inedible beef. I did point this out to the restaurant manager who offered to give me something else, however by this point I was not in the mood to struggle with another badly cooked meal. My recompense was a free brandy in the bar later! Not very well handled and again it came down to poor training. If the restaurant staff were better trained this could be an outstanding hotel as the reception staff gave an immediate good impression and were very efficient and the hotel manager was very approachable. A good stay spoiled by the last evening...

    4
    « TOP HOTEL »

    We stayed for 2 nights over Spring Bank Holiday Weekend Sat./Sun. Hotel was spotless check in was easy and super friendly and helpful staff.Room was clean and ready to go even though we arrived an hour before check in time. Hotel's possition is a leisurely 5 minute walk to centre of town. We took breakfast for 2 mornings and again this was first rate Buffet Service hot plates hot tasty food and good choice.The staff throughout the stay were consistantly helpful and friendly and I would have no hesitation in recomending this Hotel to anyone.

    5
    « Fantastic!!!! »

    Just come back from a fantastic weekend and stayed in the cedar court for my 10 year wedding anniversary. First impressions was it was a big posh hotel and it didn't disappoint. We had a standard room which was quite big and airy with a super king bed. The room was lovely and clean and the bathroom was clean and a good size. The only view we had was of the over flow car park but that didn't matter. The bar area was large and comfortable and the drinks were average prices for a hotel. On the night we didn't here anything apart from a few doors closing but still got a good nites sleep. Will definitely stay again but maybe for 2 nites and maybe stay in one of the luxury rooms.

    4
    « One night stay »

    We have just returned from an overnight stay last night at this hotel. I stayed with my husband and 6 year old daughter. We found the hotel lovely staff very helpful and aprox 10 minutes walk to centre of town aprox 20mins walk to valley gardens hotel. We were going to eat out in town last night but due to heavy rain we decided just to eat in hotel and have bar meal. We can't fault the food it was quick and meal was lovely the only negative point is that we were told they had a children's menu but when we came to order we were told by the barman you just basically got smaller portions of the menu which was fine as our daughter picked the fish and chips. The portion was adequate for her but we were charged the same price as an adult I asked the barman about it he said that was case the smaller portions still cost the same. We may as well hot bigger portion and shared rest between us. Upon checking out I brought the children's menu up with the receptionist who said we should have been charged less for children's portion/smaller portion. Because we had paid by card rather than charging to room there was no offer of a refund of difference just a complimentary coffees or something of our choice. Having just had breakfast and in process of checking out this wasn't really an option a refund would have been nice. If we had been staying a second night we could have had a coffee/drink but this wasn't the case. Other than that lovely hotel and would stay again. Just be aware if staying with children and eating at hotel make sure you get charged for children's menu

    4
    « Good location and great breakfast »

    Stayed for 3 nights in a superior double. The room was a nice size, clean and despite an initial worry about traffic noise (at the front of the hotel) it was very quiet. The only drawback with the room was that there were no suitable drawers for clothing e.g. jumpers, t-shirts, underwear. There was a good size wardrobe with plenty of hanging, but we ended up keeping a proportion of our clothing in our cases when we would have liked to fully unpack. The breakfast was excellent, with a wide choice, and the food was kept topped up right until the end of breakfast serving time (for latecomers!). The hotel is a nice easy walk into the centre of Harrogate, and it was nice to leave the car in the car park (where there was always plenty of space).

  • 4
    « A good reunion weekend. »

    Very well presented hotel. The staff were friendly and helpful. Food was generally very tasty, although vegetable choice was limited. This would be my choice of hotel for any future visit to this area.

    4
    « One night stay »

    Booked a night for our wedding anniversary, staff were great on arrival, room was ready early so straight in. Externally impressive and nice inside. Room was good and very comfortable. Would definitely book again, in an ideal location.

    3
    « Not the best Best Western »

    Hotel was clean, it's about a 10 min walk into town but has its own car park which is a bonus. Lovely breakfast, however I found our room to be very basic. We booked a special deal and were not in the bottom rate room but for the price I still found it poor.

    4
    « Lovely hotel overlooking the Harrogate 'The Stray' »

    A great hotel with some history, its slightly dated but its mid process through renovation. I stayed here with family for a funeral where the after function was held. The auction rooms are lovely and service was great, the food however was poor: I didn't mind it, very basic sandwiches, chips, quiche etc but not enough healthy options and to be honest the quality could be improved. However they do a fantastic breakfast and have a lovely bar which is open 24hours. The rooms are basic but no faults, they could possibly put fridges in the room. Anyway I certainly would come back and recommend anyone else to. To the manager i would just try and improve the quality of the food, however no need to change the breakfast!

    3
    « Stopover in Harrogate »

    Good situation and lovely accommodation. Does not have as much character and quirkiness as other Best Western hotels we have stayed in. Dinner in restaurant rather disappointing. Very long delays in being served, portions very small, six chips with the steak and chips seems rather paltry. Food quite good but disappointingly small portions.

    4
    « Beautiful old building »

    Stayed for four nights as part of a 'Yorkshire by Steam' holiday. Lovely character hotel with manicured garden overlooking parkland. Plenty of parking. Room was pleasant and very quiet. Evening meals were super but self-serve breakfast was not to my liking. Restaurant service on Sunday was a bit hit and miss. Would recommend.

    5
    « Weekend away »

    Lovely hotel, we did book a superior room so had a Lovely view from the front of the hotel. A short walk into Harrogate to many of the lovely restaurants on offer, and the many shops and attractions. Didn't eat whilst at the hotel but the food we saw while in the bar area looked great. There was a wedding on the Saturday but that was no problem, no noise from the function room as we were over the other end of the hotel. All the staff we encountered were lovely and nothing was to much trouble. The furnishings were all great and all in all we had a great time, the weather helped as we had two beautiful sunny days. Would Definately recommend and stay again.

    1
    « Awful food! »

    Have always favoured best western hotels but after £250 weekend stay at Cedar Court, for two nights bed and breakfast, I have been put off. The room and bathroom were ok, as good as premier inn, no better, but the food was the worst we have ever experienced. Everyone in the breakfast room were making similar comments. Even the sauces were inedible. Awful. One star!

    4
    « Lovely building »

    I stayed at this hotel for one night, a Saturday night, in a standard room. I thought the room was excellent for a standard room. .. very clean, nicely decorated and quite spacious. The tea/coffee tray offered a good selection. The room had a lovely view overlooking the hotel gardens and the Stray. The location of the hotel is good, quiet but only a 10 minute walk from town. The public areas are clean and elegant. The buiding has alot of character.The biggest disappointment was the breakfast and this was not the food itself which was nicely cooked. It was the poor organisation. Sundays must be always very busy but there were queues for tables and then many couples were sitting at tables for 6. It would be better to invest in smaller tables and then put them together for a larger group of guests. The centre table where the juices and cereals were could be reduced as there was a lot of wasted space. The cereal choice was not too good. I waited 20 minutes for more scrambled eggs and bacon which should be ready to be replaced as soon as a tray runs out. I wasn't keen on the jars of honey etc with just a knife, looking very messy and not expected to be served like that in a 4 star hotel. These could be served in much nicer dishes but the ideal is a choice of small individual jars so that the contents don't go all over the place. Again I must stress that the hot food was very nicely cooked and tasty. If the breakfast restaurant was better organised and tweaked it could be excellent as it is a beautifull room. The reception needed two members of staff (only one on when checking in on Saturday and checking out on Sunday which are busy times) it was a long wait to check out but the girl on reception was lovely. If the breakfast had been better organised I would have given the hotel 5/5 because I thought it was a lovely place to stay and I will return.

    2
    « In need of modernisation and cleaning »

    The entire clientèle in the bar reception area appeared to be 70+. No bad thing, I like old people. I also noticed the many white BT vans parked outside. "Must have an old people/white man van niche marker" I think to myself. First issue: I pre-booked my stay and the receptionist asked if I wanted to pay on check in to allow for easier departure. "If you'd like breakfast that would be £109 please" she says. "I thought I had prebooked with breakfast for £99" I replied "No, that was without breakfast" she contests. "Could you please check" I request as I get the email out on my phone "Oh yes, I'm sorry, you're right". "hmm" I think. Second issue. I get to my room. It smells of an old people's home. The type where they wee on the floor a lot. I go back to reception and let the nice lady know. "Can we put you in a twin room?" she asks "No thanks, I booked a double". She asks a colleague of hers to check another room. I wait 9 minutes in reception (I'd been on a 4 hour drive and was miffed). I get to my room and it does not smell of wee. But it was decorated by a student in the mid 90s. The "wardrobe" is a pole with a curtain hung outside it. Ah well.

  • 5
    « Friendly, clean & efficient hotel. Will definitely be back! »

    My partner and I stayed at Cedar Court for 4 nights last week as I was working at a trade fair at the Yorkshire Showground. The hotel was very well positioned for both access to the show ground and was only a short drive into town in the evenings to sample the many wonderful restaurants in Harrogate, giving us the opportunity for some down-time too. I would thoroughly recommend Cedar Court to anyone travelling to Harrogate. Our room was very spacious and cleaned to a high standard every day, staff were extremely polite and friendly, a request for an additional towel was no problem at all, gluten free options were available at breakfast and staff remembered this each morning. Despite there being a wedding reception during our arrival there was still ample parking available. All-in-all we had total confidence in the hotel and its staff which made for a very relaxing working trip. Thank you and see you again next year!

    5
    « Beautiful Hotel »

    Fabulous hotel and room was magnificent. Staff friendly, polite and courtious. Breakfast lovely and plenty choice to be had. Even though it was self service the food was piping hot and replenished frequently

    4
    « Very good »

    We only stayed for one night after a wedding in Harrogate. The hotel in general and our room was very good,clean and the staff were very friendly. A bit disappointed with the breakfast, everything seemed a bit disorganised, it was a buffet breakfast and the food wasn't very hot. Also we had to queue for a table.

    5
    « Great base for a wide area »

    Very enjoyable 4 night stay with comfortable rooms that were adequately serviced. Good quality food served by pleasant, efficient staff. Less than a 10min walk from the railway station and some great pubs. The tiny fitness room was a bit of a joke though so if your daily fizz fix is important, you may be disappointed!

    5
    « Quiet weekend away »

    The hotel was excellent, we stayed in superior double, which was a large comfortable room. The staff were very friendly and helpful. We booked in for a quiet weekend without the children and were not disappointed. Harrogate is a lovely place just a short 5 minute walk from the hotel. Easily accessible and lots of parking on site. Would definitely recommend.

    5
    « Wedding »

    We had our wedding reception at Cedar Court. We had 130+ guests for a sit down meal Scott and his team did a fabulous job of keeping myself and our guests happy. Everyone was very willing and we really felt like the team cared about making our day as brilliantly as possible. I would def recommend Cedar Court to anyone.

    5
    « Excellent Hotel »

    I highly recommend this hotel. Every aspect of this hotel I would give a 10 out of 10 rating, The staff were all every friendly helpful and polite. Our bedroom was well appointed and spotlessly clean. .The breakfast was very good with plenty of choice. The lounge was very comfortable looking out onto trees and lawns,

    4
    « Good location, perfect for a short stay »

    I was a bit skeptical of this place when we parked up (in the rear car park), it didn't look the most appealing hotel! However, once inside there was a lovely reception and the front of the hotel looked out onto a garden. I'd booked a nights stay with a free night I had racked up on hotels.com so I only paid £10 which was a bargain. We got a standard room, which was very large with comfy beds, decent bathroom and everything was nice and clean. Free wifi was a bonus. These rooms are a bit dated decoration wise, but completely functional - although no air con, so if we ever experience a heatwave (unlikely I know) i'm not sure how comfortable these rooms would be. 15 minutes walk to the International Centre and about 5-10minutes to town. Can't fault the location and free parking. We had a drink in the bar £11 for a wine and a spirit and mixer so not the worse in the world, but Wetherspoons is a lot cheaper and about 10mins away! Reception staff were very polite and let us check in at 12 despite me just nipping in to check it was ok for me to park there for a bit! Also had some milks handy as they're a bit stingey on these in the room! All in all I would happily stay here again.

    5
    « Weekend Break in Harrogate »

    Just returned from a two night break at the Cedar Court Hotel Harrogate. We thoroughly enjoyed our break at this very comfortable and impressive hotel. The staff are friendly, attentive and efficient. We ate at the hotel on both nights and the food was very good. Again the breakfast was very good, self service and offered a wide range of choice. We stayed in an Executive Room on the first floor which overlooked the front entrance to the hotel. The room was very comfortable, well decorated and equipped. Although there was a wedding party at the hotel on the Saturday night we were not disturbed at all by noise on either night. This is an excellent hotel which is well situated with the town centre being only a short walk away. We would certainly stay at the Cedar Court again in the future.

    4
    « Very helpful staff »

    We arrived very early as we wanted to make the most of our first day in Harrogate. The staff were welcoming and we registered early even though 4 hours before time, so we could leave the car in their spacious car park. 10 mins walk into town. Bedroom very nice with 2 lovely comfortable pillows. Good shower and very big towels which is a plus.

  • 4
    « Hotel well up to expectations. Great location for our needs »

    An excellent deal through Travelzoo. Two night stay with bubbles, three course dinner in their Brasserie and a bottle of wine in the room on the second night ( but they forgot the wine until I reminded them of the Travelzoo deal which included the vino. Brasseries meal excellent - staff with a smile on their faces. Unusually no pictures in the bedrooms.. perhaps they don't like art!

    5
    « Wonderful short break »

    Visited with my girlfriend for a 21st birthday celebration. Had a superior room which was lovely and relaxing. Heard no noise from the road and very little from other guests. All the staff were friendly and helpful and despite a few administration issues, all our needs were met. Didn't try the Restaurant but looked nice and chilled. The breakfast was fine and bar is lovely for a few evening drinks. Excellent location being only a few minutes from whilst far enough away to avoid any noise at night. Would definitely visit again, thank you for a lovely break!

    3
    « Afternoon Tea »

    This was not a classy or top quality experience in terms of the hotel decor etc., and the Afternoon Tea was not 'high quality' either. However, there was plenty to eat (not usual for Afternoon Tea), and the staff were very good.

    5
    « Wedding weekend »

    Stayed from the 1st-3rd April for a fabulous wedding at the hotel. Staff extremely helpful especially when my shirt met with a plate at breakfast. Laundry service wasn't available, but a very kind lady washed it for me. And Dan the Maintenance Manager... well his ingenuity knows no bounds! Thanks to everyone at the hotel for making the weekend very special.

    5
    « Friday night treat »

    Stayed here in Feb for one night booked premier double room with evening meal, fab room, very modern spacious, with sofa large king size bed, 3 course evening meal was far beyond my expectations, great choice and lovely, lovely breakfast too, highly recommend,

    3
    « Unsatisfied customer »

    Hotel isn't really of 4 star standards . The breakfast we had was awful. Very unorganised very messy. Also not as clean as I would have expected it to be . Bit of a walk into town. Wouldn't go again also wouldn't recommend it to any family or friends

    4
    « Wedding fever »

    Nice setting, staff where amazing. Mother of the bride dropped her phone out of the window, no she had not been drinking at this stage, Dan, the maintenance manager retrieved it for her with aplomb!! Had executive twin room, single beds small.

    4
    « Just visited for afternoon tea »

    The staff were most helpful welcoming and polite. The tea was well presented and very good in quality and quantity, It was so good we are taking a friend when visiting Harlow Carr with her next week. The surroundings in the hotel were of a high quality and the dining room was of a high standard

    5
    « Lovely hotel with first class service »

    Booked this hotel for a short break using my Tesco club card points. What a great choice it was. Absolutely loved the hotel. Room was spotless and had everything we needed for a lovely stay. The staff were all very professional and very helpful. Nothing was to much trouble. The bar area was top quality. Breakfast was really good. Buffet style with a really wide and varied choice. Ate in the hotel on the first evening and it was a great Choice. Quality food and great service. Felt really valued. All in a wonderful weekend away and thanks to everyone at the hotel.

    5
    « Top Drawer Stay »

    We stayed at the Cedar Court for a special anniversary and boy, did the staff make it special. The room was everything you could want, spacious, clean, comfortable with a good view. The breakfast was excellent and served in a stylish dining room and all the staff were attentive and curteous. Cannot fault it

  • 5
    « Impressed »

    Had a one night stay on the 26th March for my wife's birthday been to Harrogate a few times but first time at this hotel very impressed. Arrived early room was ready lovely room clean tidy and comfortable bed,good bar service on nighttime and a excellent buffet breakfast. I found all the staff very polite and helpful and a credit to this hotel would definitely stay here again ??????

    4
    « Very comfortable hotel »

    This is a lovely hotel, very comfortable and clean with good facilities. There was a good choice at the buffet style breakfast, both hot and cold, which really set us up for the day. The staff were very friendly, with even the housekeeping staff stopping to say good morning!

    5
    « Great base for Harrogate trip »

    Stayed on a Sunday night in room 309 - a lovely suite overlooking the front of the hotel with a very nice outlook-ample parking. Lovely big bed, dressing area, desk ,sitting area-everything spotless. An easy and pleasant stroll into the centre of Harrogate for restaurants and shops. A really nice full English breakfast-hotel was v busy as there was a conference but Jack was very quick at getting us seated-staff were all very friendly and helpful. Would stay again-the perfect base for a Harrogate trip.

    4
    « Very Comfortable Weekend Break »

    Our room at the Cedar Court was spacious, comfortable and clean with all the usual facilities. Over looking large open spaces and only a short walk into the centre it is well situated for a weekend break. Breakfast was very good with a selection of fresh fruit, yoghurt, dried fruit, breads and pastries PLUS the Full English if you needed it. The evening meal in the restaurant was very nice and three course for £24.95 was good value. Staff were friendly and attentive which helped make our stay very pleasant

    4
    « Would stay here again »

    Lovely hotel, stayed in an executive suite which was clean & comfortable. Breakfast had a good variety, & was tasty, though agree with the comment about the sausages & they must of been bad if my husband left them, but otherwise enjoyable. We found all staff friendly & helpful. We would definitely stay at this hotel again as close to town centre & Harrogate itself has a lot more to offer!

    5
    « Afternoon Tea »

    This is the third time I've been for afternoon tea here as it's a lovely experience. The assortment of sandwiches and cakes is generous and tasty and there are two scones per person with cream and jam...yummy! The atmosphere is relaxed and you're left to enjoy your time knowing that the staff are there should you need them without being intrusive. Special credit to Brad and Calum who served me and my family that day with grace and politeness. A really enjoyable experience that I will be sure to do again.

    5
    « Excellent value »

    Staff were very polite and welcomed you straight away. Room was very clean and well maintained. Decor was fantastic and the room was very quiet. Breakfast was out standing which we had in a dining room which had plenty of room and not overcrowded. Would certainly visit again and would recommend anyone to visit

    5
    « Mini break »

    Lovely old and full of character hotel. Booked 3 rooms and luckily they were all next to each other. Good sized rooms with tea/coffee making facilities. Nice bar area and close proximity to Harrogate town Centre - walking distance. On site car park too. Lovely breakfast with a good variety of foods/fruit juices etc.

    4
    « Superb Breakfast »

    Welcoming Hotel, very nice frontage. Friendly, efficient staff. Good sized room overlooking front of hotel, but still very quiet. Buffet breakfast had plenty of hot food. Bacon, sausages, large field mushrooms, excellent scrambled eggs (soft and fluffy) and hot plates to put it on (which is a bit of a rarity these days). Had an enjoyable evening meal in the restaurant. About a 10 minute walk to the centre of Harrogate.

    5
    « Comfortable, great stay »

    For those of you looking for a clean and comfy hotel within walking distance of Harrogate then I'd recommend Cedar Court. Lovely hotel within 10 mins of town centre and the cinema. We booked a standard room and I've noticed some reviewers have said the rooms were "dated". In comparison to the hotel entrance then yes I'd agree, however the rooms were clean and comfy and not as bad as i was thinking after reading the reviews. Impressed with the en suite bathroom too. We stayed on bank holiday Monday night so can't comment about weekend noise levels but we had a great sleep. My only niggle is that i contacted the hotel twice to say we were staying for my hubby's 30th birthday and to ask if there were any upgrades available - possibly a room overlooking the Stray (front of hotel). Not miffed that it didn't happen but more so because i had no confirmation to say either way if this was available. My hubby did receive a birthday card from the staff though which was a nice touch. Thanks for a lovely stay.

  • 4
    « First anniversary trip »

    Stayed here as part of our first wedding anniversary celebrations. On arrival, we were allowed to check in early as the room was ready. We booked an executive double which had a few more amenities. Room was lovely, modern and fresh. We noticed we were missing our fresh bowl of fruit that is promised on the website so we rang downstairs and they sorted it although 2 apples was a bit tight! On our first night we came in late from drinking in town and were peckish so ordered a pizza from room service. Came quickly and hit the spot! Next morning we went down for breakfast, it was all laid out lovely and good choice of continental bits. Sausages and scrambled egg weren't great and let the cooked breakfast down. Bread had to go through the machine 3 times (very slowly) before it was actually toasted and staff were miserable. This was the same on our second morning and is the only thing that let our stay down. We will come back as it was a lovely comfortable room and only a 5-10 min walk to town and attractions. We went to jamies italian, bettys and the odeon cinema as well as a short drive into knaresborough which was lovely. We just wouldn't have high hopes for breakfast which is a shame.

    4
    « Overpriced »

    Nice room but small for price paid, shower only just warm. Staff all friendly and helpful Location was good it was an easy walk into town centre.Breakfast was really busy with no room in the main breakfast room .Breakfast not bad but the sausage was tasteless and poor quality. Free internet and free parking is a bonus

    3
    « A little tired and a bit disappointing »

    We stayed in this hotel for the Easter break and although it was pleasant enough, the hotel came across as a bit dated and in need of a lift. Décor was quite dark, particularly the dark furniture in the room and black wall tiles in the bathroom. The room was comfortable and clean enough, although there were some marks on the carpet we noticed. Bed, bedding, towels and robes were clean and comfortable. And the tea and coffee tray included a good selection of drinks and nibbles There was no description in the room on how to turn on the heating until we figured the electric radiator needed to be on at the wall and the thermostat on an opposite wall set for temperature. Once mastered the room was very warm indeed. We became locked out of our room on the second day after returning from a day sightseeing. This necessitated re-programming our door keys to allow us back in. Apparently the keys were only programmed at check-in for one night and not the two we were staying for. Whilst no great shakes, another couple had a similar problem and had 3 sets of keys re-programmed - we assumed they got in eventually. Sound insulation is poor in the rooms. We could hear all sorts from our neighbouring rooms, including someone using the toilet and another signing to Elton John's entire back catalogue! Breakfast was served in one of their two large function rooms and lacked any atmosphere. Tables tended to be laid out for 4 or more and parties of two were left to sit at huge tables as a pair. Breakfast was buffet style and the food was average but nothing special. It did offer cooked breakfasts, bread counter, limited fresh fruits (more fruits came from tins) and cereals. Staff were friendly and helpful and responded to our requests or greeted you when passing. This hotel is popular with wedding groups at weekends so the hotel can be very busy and not exactly relaxing when in the lobby bar. Their lobby restaurant looked very pleasant although we did not eat there. The hotel is only a short 8 minute walk to the heart of the restaurants and shops in Harrogate so it has a very good location. Overall this was a disappointing hotel for the money.

    5
    « Excellent hotel »

    Excellent hotel, clean, tidy & overall well presented. Staff members were very efficient & nothing was too much for them .. Food was excellent from room service to the Brasserie to the Cedar Suite (breakfast) Room was very clean, tidy & bed linen spotless.. Bed was very comfy!

    4
    « Very good hotel with views across the Stray. »

    The location on the outskirts of Harrogate centre, means you can walk into the town, easily. The hotel is opposite The Stray, the lovely park where you can walk without being crowded. This attractive hotel has had a mixed and interesting, history, including being an RAF operation during the second World War. Now refurbished to an AA four star hotel. Free car parking is available, off-road, at the front and rear of the hotel, always a plus point. Reception, with the restaurant beside, has friendly staff and an easy check in. Lifts are opposite. My room was clean and decor not faded. The usual layout, separate en-suite, good double bed with nice white linen, a large TV mounted on the wall. Tea and coffee and a packet of biscuits. Towels and soaps all provided. Bath with shower over. Free WiFi. I didn't use the restaurant, but friends that were staying at the same time said breakfast was a good, buffet style, meal. I'd certainly stay there again if I was in the area. Nice to see that Best Western do have better hotels on their portfolio.

    4
    « All very good except breakfast time »

    The hotel was of a very good standard and staff all very pleasant but the breakfast time on the Sunday was a nightmare. The problem seemed to be caused by much of the ground floor being given over to a wedding planning event and this left many of the residents standing in a queue waiting for food to be brought out.

    3
    « Large attractive shaped hotel »

    The cedar court is not deserving of four star status poor customer service waited twenty minutes to be served at dinner in end went elsewhere? Quite a walk to town centre compared to most other hotels bedrooms whilst clean and modern out of cine with test of hotel given age and steel of rest of hotel corridors to deforms designed to be brick walls! A housing estate design! A experience not worth the expense nice gardens and fountain and good quality breakfast Michael, Elaine Sheffield January 2016

    5
    « Afternoon Tea »

    Dropped in for a cup of great Yorkshire tea for two. Friendly efficient service, good prices and a wonderfully relaxed atmosphere in the bar/lounge plus a nice biscuit with our cup of tea. This is far more impressive than the Old Swan nearer the centre of Harrogate that we were in earlier.

    4
    « Overnight Stay »

    An enjoyable stay, upgraded to receive an executive room, pillow menu, fruit basket, dressing gowns and slippers at an additional cost of £25 only to discover you can request the dressing gowns and slippers at no extra cost and the fruit basket consisted of two apples! Apart from this disappointment. the room was very nice and had an enjoyable evening meal and breakfast.

    3
    « Pretty basic »

    This hotel is fine for a night away with work, we had a conference there and it's cheap to use as a conference hotel. The rooms are clean and have everything you need, if a little dated, conference staff are very helpful if there are any issues. Breakfast/unch/dinner were good, with a couple of vegetarian choices. I probably wouldn't choose this hotel to use for a leisure stay, unless I didn't intend to spend much time there.

  • 3
    « Hotel in nice location »

    Harrogate is a lovely town.We went to a Gary Barlow tribute night with a group of friends.We had to meet at 7pm which was quite early and kept in the bar area until we were allowed into the function room where the event was to take place.You had to pre order your food before you went.When you do this you always find in a large group that some have forgotten what they have ordered.It took time for the food to be served and the service did not seem very organised.The starters were good so was hopeful but it went down after that.The main course took so long to come and was cold.Some of the tables were already finished and getting they desserts! Seeing they do weddings you would expect better service and quality of food.The tribute act was very good and he did a good impression of Gary Barlow and Take That songs who have seen in concert,so that rescued the night.What I would say to the hotel management is could do better for your food and service.

    2
    « Cheap and cheerful stay »

    Booked the Cedar Court based on the many positive reviews posted on here. Having stayed in many other hotels in Harrogate I am basing this review on previous experiences. The hotel itself is impressive from the outside. Nice greeting form reception. The room we occupied was dated but that is ok. Beds were comfortable & room temperature etc was perfect. However the walls where paper thin so much so that the entire night I head the occupants of the room next door chatting and even listened to there phone vibrate for 30+ mins from 5am!! Had no sleep whatsoever! Breakfast was mediocre.. Having stayed at many hotels due to work commitments I can honestly say this was one of the poorest. So far the holiday inn would be my choice out off all the hotels in Harrogate.

    4
    « Good Hotel, nice location. »

    Good hotel with spacious exc rooms. Nicely furbished rooms, although being just next to the kitchen extraction fans made early evenings a bit noisy. Staff pleasant and attentive. Negative:- Wedding fair on the Sunday which took over the main breakfast room meaning everyone having to use the restaurant which wasn't large enough to caterer regarding the buffet table resulting in queues, which isn't good. Reception area very crowded because the wedding fair decided to set up there receive desk making check out a bit chaotic. If we had been advised when booking we could of changed our weekend to another date.

    4
    « Weekend break »

    Just had a very enjoyable 2 day stay at Cedar Court. Very impressive Hotel about 15 minutes walk from centre of Harrogate with plenty of free car parking. Room was large,clean and comfortable,staff friendly and helpful,and our evening meal was wonderful. Lovely choice for breakfast, but a bit of a wait for staff to keep cooked breakfast items fully stocked, leading to a lukewarm 'hot' meal. Apart from this slight niggle,we thoroughly enjoyed our stay and would certainly recommend it to anyone.

    4
    « As I expected »

    We stayed here on a whim when heading back to the north east. It's a best western so wasn't expecting the world, but did expect friendly service , clean room, comfortable bed . We got all three. Although our room on ground floor was a little tired and in need of some updating , the bed was comfy and clean. We had breakfast after lovely hot showers , the breakfast was buffet style and suited our needs. My only problem ( this is in no way the fault of the hotel) was the toast machine , as found in thousands of hotels around the world. Put your bread through three times and you will get there .... Expect a Que. Would recommend for the price and much a nicer place than your travel lodges and premier inns . Great staff too... Nothing is to much for them. Thanks for a great nights sleep

    4
    « Comfortable One Night Stop »

    We decided to spend one night at a hotel between home and Scotland. Not visited Harrogate, so opted for Cedar Court Hotel. Beautifully located overlooking large park, which was full of crocus. On arrival, staff very friendly, professional and informative. We were given a map to familiarise ourselves. We were in room 339, which was on second floor, also overlooking the park. A large room, with facilities - hairdryer, ironing board/iron, safe. Also plenty of bathroom toiletries. We immediately ventured into Harrogate. Which was only a five minute walk away. Bed and pillow very comfortable. A buffet breakfast was served following morning. I don't go away to look for faults, only little negative was as building is old, floor boards creek, occupants in next room seemed to be rebuilding the room! This made me very aware of not wanting to disturb other clients when we got up early on the Sunday morning. But overall, a good overnights stay.

    5
    « Anniversary stay »

    Excellent and beautful hotel , clean and comfortable with modern rooms and very friendly staff . Cannot fault and would definitely recommend . The hotel is located near the town and overlooks the beautiful stray park

    5
    « Always outstanding - a 'home from home' »

    We've been staying at the Cedar Court for many years now, recently refurbished and looking very smart but what remains outstanding is the smile and genuine welcome from the moment you arrive to when you leave. Whether on the phone or at reception, staff are always cheerful and helpful but particular mention must go to Natalie, her friendly professional manner with attention to detail keeps the Cedar Court our first choice when in Harrogate. Even when very busy the hotel seems to adapt very well to cope with providing excellent service and breakfast is a delight - the best poached eggs ever !! The staff work well as a team which was very evident last week when particularly busy during the Bridal Roadshow, not the reason we were staying but nevertheless we were still made to feel very welcome - our 'home from home' Location is brilliant - overlooking The Stray, crocuses are outstanding at this time of year making our stay at the Cedar Court a joy and even more reason why we return again and again . Thank you

    5
    « Family break »

    This is the second time my sister & I have stayed at this hotel. All staff were very friendly and helpful especially Julie the houskeeping manager . Rooms were very clean and well presented. The staff work very hard to keep this hotel at a very high standard.

    4
    « Could do better »

    The rooms are of a reasonable size and good decor. The bathroom is also of a good size. the restaurant offers good quality but a fairly small menu, which does not change daily. Breakfast is mostly a buffet self service, with a good selection, but the staff do not ask if you want any of the items available to order(eg poached egg). Eggs were undercooked and not supplied on toast as offered. Service both for breakfast and in the evening was rather slow in relation to the number of people in there at the time.

  • 5
    « Superb »

    I've stayed here a couple of times now and as always the hotel is superb. The staff are always friendly, nothing is too much trouble for them. Breakfast was great, lots of choice and all cooked to perfection. We had an executive room which had been recently redecorated to a high standard and was very comfortable with all the usual facilities. Highly recommended and I'll definitely be staying there again.

    5
    « Afternoon tea »

    Visited hotel today as a guest for afternoon tea. Excellent!!!. Good service, pleasant and helpful staff, lovely surroundings. Tea was delicious,sandwiches,scones with jam and clotted cream,and lovely selection of cake. Very good value for money.

    4
    « Wonderful staff »

    Just had a few days at Cedar Court, first time staying in a Best Western hotel and It was quite an experience. There was a wedding party in the first evening. Requested quiet room when I made the booking a few weeks ago and I reiterated this at reception on arrival. We were allocated a room on the second floor which looked very nice, however it was directly overlooking the smoking area at the front door and people congregating and socialising. The potential for wedding party merriment into the wee small hours was on the cards. I rang reception requesting a change of room but the hotel was fully booked, and was promised a call back. Heart sinking I went down to reception to speak personally with them. I spoke with Klara a lovely young lady with a great smile and who worked a miracle. After much trawling through bookings she came up with a swop to a higher floor at the back of the building. It meant we were in a standard room rather than the executive I had booked and paid for. A good nights sleep was more important. She checked if we could have a refund of the difference but it was not possible because I had booked through an agency rather than directly with the hotel. That is something to take note of; you apparently have no recourse to be reimbursed in this situation. We accepted this as better than no sleep. Klara was so kind and patient never losing her smile, she showed us the new room and helped move our things from the old one. It was bliss no noise the whole 3 nights. We had a meal in the restaurant the first evening but it was disappointing, perhaps having a wedding party to cater for made it difficult. The mushroom soup was very salty as was the fish. The vegetable portion was small and bland and the roasted new potatoes were boiled . The waitress thought they maybe only had a little bit of roasting. Needless to say we did not use the restaurant again. Breakfast was very good, lots of choice and hot food dishes replenished quickly, except on the Sunday when there was a Wedding Faye . Apart from the small restaurant area and one additional space, this caused a lot of difficulty for staff and guests, we waited 15 minutes to get seated and another 10 minutes for fried eggs. Overall it is a good hotel every area is well kept and very clean with cleaners and all staff working very hard to keep it that way. Most of the staff seemed to be from Eastern Europe and I have to say they are a credit to their home countries. We experienced a high degree of courtesy, helpfulness, patience and warm friendliness in the hotel reception and bar staff it was exceptional. Well done Cedar Court for your staff, maybe don't overstretch them, I know times are tough for business but great staff are your greatest asset. I do recommend this hotel and I would stay here again.

    4
    « review »

    overall good hotel but room very noisy as noise could be heard from adjacent interconnecting room. staff helpful and moved us but we were over disco which kept us awake !- had specifically booked superior room and requested quiet room, so disappointing

    5
    « Comfort for a King »

    We arrived early evening and the hotel looked majestic. The sun was setting and the front of the hotel was lit up defining its historical character. Upon entering the hotel we were greeted by the receptionist with a smile and friendly tone, welcoming us to the Cedar Court collection. We were then given the keys to our superior king rooms and were pleasantly surprised to find the rooms were incredibly spacious, and most homely. The rooms provided a contrast to the hotels aging beauty, by being modern in their decor. We were pleased at the amount of storage in the room, the bed was large and comfortable, the TV and WiFi had a great connection and these somewhat small additions made our stay much more enjoyable. A quick change and we were ready for dinner. The food was scrumptious and plentiful and we enjoyed a range of courses, of which included scallops, and the BEST duck I have ever had the pleasure to enjoy. We retired to ours rooms for the evening and had noticed that placed on our dressing table was a folder of useful information including some history about the hotel.. definitely worth a read! We then settled down and enjoyed a good nights sleep. In the morning we awoke and made our way down to breakfast. The breakfast was held in a spacious room with high ceilings, and filled with natural sunlight from the generously sized windows. Breakfast was fresh, hot and all you can eat, offering a combination of continental and full English. It was then time to check out from the hotel and as always the staff remained consistent in their eagerness to help us. We mentioned that we were going to be going into Harrogate for a few hours to make the most of our time in the area and were given a map of the town! Overall I have to admit that this probably the nicest hotel I have ever stayed in and I will be returning. The only grudge I have is that I did not stay extend my stay.

    4
    « One night business stay (booked wrong hotel) »

    Arrived here quite late in the evening. Check in was ok. There was a small mix up on the rate I had booked but this was sorted out by the duty manager to my satisfaction. Room was on top floor and nicely decorated clean and fresh. Bedding and towels all fresh Ate in the bar had the burger very nice. Checkout was fast efficient. Overall I would stay again if back in the area.

    5
    « Fantastic Stay Wonderful Food »

    I Stayed for a one night stay with some friends. I had a been treated to one of the best rooms in the house. A beautifully modern decorated room with a bed big enough for goldilocks and the 3 bears all together, what a treat. I have to complement the chef (we eat like kings) with scallops to start and duck for main I can highly recommend it - it was cooked to perfection! I woke after a great night sleep opened the curtains to the view of Harrogate stray with early morning joggers enjoying the sun. What a wonderful experience all round. I would definitely recommend this beautiful hotel. What a great location within walking distance into the town. Lastly I would like to say how lovely all the staff at the hotel were so friendly and helpful

    2
    « Stopover in Harrogate on our way home »

    On our arrival we were not told the hot water was not working, we had to find that out our self, and the engineer had been called. After a few hours I went to reception and the engineer was there so I had a chat with him and found the water was still not on to my room so I them made an official complaint to reception but the girl just stood there and said nothing. Maybe it is because I don't speak central European. I asked to speak to the manager to be told he is a 9 to 5 man and has gone home. I will not be staying at this hotel again and I don't think it should be a Best Western.

    5
    « Something Special »

    I stayed on Friday evening with a group of friends, even though I was on my own I was placed in one of their Executive Family Rooms (an interconnecting room with bunk beds) Although I wasn't travelling with children I could see how absolutely ideal that room would be if you did have a family. The ability to put your children to bed and shut the door with the peace of mind they're not doing to be able to get out and the fact you can sit and watch tv without disturbing them must be invaluable. The room was wonderfully light and spacious, with two huge windows. The bed was large and very comfortable. The room was equipped with everything you would need for a stay (a safe, ironing board, hairdryer, tea and coffee making facilities with a great range of biscuits etc) One thing that I really found impressive after staying in many hotels who don't have this - great wifi!! A lot of hotels boast excellent wifi but I always seem to struggle with it, but not with the Cedar Court, you just have to log in with your email and bam, straight on, fantastic fast speed and it doesn't cut out. They had two working lifts that take you down to the fantastic, light, open and airy reception and lounge area. The lounge is very spacious which gives a great alternative to sitting in your own room (although there was a couple of comfy chairs and table if you wished to do that) The staff were absolutely brilliant, friendly, informative and nothing seemed too much trouble, it really is lovely to see a group of people that evidently enjoy working together and take pride in their job. We had a meal at the hotel during our stay, I would certainly recommend it, it was absolutely delicious. Not only that, having some previous knowledge of the hospitality industry I know how hard it can be to time the dishes to come out at the same time etc when there is a large-ish group but they got this so perfectly right. Perfect amount of time between each course and the food came out piping hot. All in all, I would highly recommend the hotel for a stay, I couldn't fault a thing.

    5
    « The jewel of Harrogate »

    I went with friends and stayed in a superior double, it was lovely. My room faced out over the front of the hotel with a lovely view. The room was clean, a good size with a choice of pillows and a comfy bed. The heating was adjustable and it didn't have noisy air conditioning so I had a wonderful nights sleep. The staff were lovely, very accommodating. Dinner was wonderful, the service was very good. Breakfast was self service with plenty of choice being replaced when running low. Would definitely stay again, highly recommend!

  • 3
    « A couple »

    The hotel is a charming building with history and is located on lovely grounds. A walk in to Harrogate, is about 15minutes. The staff are helpful and freindly. The restaurant did make me think of a restaurant in a old peoples home. I was dissappointed with the breakfast. No freshbread(rolls) no cheese and meat. The coffee tasted horrible. The next morning we had breakfast in Betty's which was excellent.

    4
    « Fantastic afternoon tea »

    We bought a groupon voucher for afternoon tea and you tend not to expect too much with these kind of thing! How wrong were we? We arrived and the building is fantastic, a lovely old building with great parking. We were greeted on arrival and shown to a table and asked for drinks. We wanted a drink that wasn't on the "menu" but this wasn't a problem. Our afternoon tea was brought out and I have never seen so much food! Lovely choice of sandwiches, and plenty of them, 2 types of scone with jam and cream and then 4 different cakes each, again good sizes. We were far too full to eat it all so asked for it to be wrapped up so we could take it home. This was done with no problem. When we asked to pay for the additional drink we were told not to worry. A beautiful venue, with amazing food and lovely staff. Groupon or not we will return.

    4
    « Bargain one-night stay »

    This was a special offer, B&B plus 3 course evening meal, prosecco on arrival, £99 for 2 adults! I went with a friend, not to do anything in particular, just for a change of scenery and to visit some different shops. Reception staff were friendly and courteous. Our twin room on the first floor was quiet, clean and comfortable. Unfortunately we couldn't get the shower to produce hot water so managed with tepid. if we'd stayed another night we would have had to get that sorted. the 3 course meal was in the brasserie and was very good overall, although we were in there for nearly 2 hours, the service was so slow! But we weren't going anywhere so it was ok. They did a lovely Spanish rose wine so I was happy. We spent the rest of the evening chatting over drinks in the lovely bar area. I should mention Callum the young bar attendant who was friendly, knowledgeable and efficient. The hotel is a grand building with lots of history, but we only saw part of it as there are large function rooms etc. It is in a pleasant setting overlooking parkland but still within about 15 mins stroll from the town centre. Breakfast was served in an impressive, spacious, high ceilinged room. It was leisurely and good quality with ample choice - fruits, juices, breads\\ pastries, cereals etc as well as full English, which was delicious. We checked out before the deadline of 11am and they were happy for us to leave the car in the car park whilst we wandered around the town. Definitely a bargain and we would return if this was repeated!!

    4
    « Pretty good all round »

    Well located hotel within striking distance of the main areas of Harrogate. Well equipped with gym facilities for those wishing to keep fit whilst enjoying the sites. Rooms are clean and well laid out with helpful staff and there is plenty of parking on site. Breakfast was really good and with a wide selection of food available.

    2
    « Poor service »

    Noisy room, big fans outside. Breakfast did not start until 7:30 but I needed an earlier breakfast. I asked if I could have it in my room at the front desk. They said no and then I discovered a room service card in my room. The breakfast was then late -around 7:20am when I ordered it for 7:00am. I had breakfast in the dining room the next day but could not find staff to get placed or order poached eggs without going to the front desk. On checking out I was told I did not owe anything and then I find money debited from my account.

    4
    « Birthday weekend »

    Nice clean hotel, on well kept grounds. Friendly staff. The only downside was you couldn't turn the heating down in your room but suppose would rather be too hot than too cold. Not far from centre which has some nice bars, will be back.

    4
    « Short and pleasant stay »

    I have stayed at this hotel several times recently and find it clean and comfortable and quite. It offers good parking near to local amenities. The staff are were friendly and helpful. I must say the meals I have had didn't tempt me, to have another this is unfortunate becouse the surroundings are very pleasant.

    5
    « birthday surprise »

    We stayed for one night at the end of Feb for my birthday with my family there was 7 of us and we booked 4 rooms they were clean and spacious all the staff were very pleasant and professional the bar a little expensive the breakfast was lovely and hot would I stay again yes

    4
    « Good quality hotel for a weekend in Harrogate. »

    I stayed at this hotel with my partner in a superior room for 2 nights in March. We found the location to be great. Our room(s) overlooked The Stray and a pleasant 10-15 minute walk takes you into the heart of the town. The building is a historic and famous Harrogate venue and pulling up the venue it looks great and has plenty of parking. Our greeting at reception was efficient and the room was great. Large, tidy, good state of repair, comfy bed, bathrobes, slippers etc. The tea tray was great with good quality products, snacks (biscuits/chocolate raisins), apples and a complimentary bottle of Harrogate water (nice touch). The small bottle of wine for £8.95 seemed a bit out of place - either offer a small complimentary bottle or make the price tempting for the quality. I would say the bathrooms could look a bit more plush but this is just an aesthetic thing - there were no major issues with them other than a possible need for a better quality shower. Again, the local Harrogate toiletries was a nice touch. Late in the evening, we did have to change rooms as were unfortunately located in the middle of (and in a connecting room) with a very loud school party. This was handled efficiently with no trouble and our new room was of the same standard but bigger. We were going to dine at the restaurant but it feels like it is just in the reception/lobby area which we didn't think would make for a great experience. Similarly, the bar was a bit lacking in atmosphere so we didn't really see much of the hotel apart from our room. The breakfast was offered at £10 but there are so many good quality places to eat I feel like it would be a waste to eat here unless it was purely for ease. Also, if you need some snacks or a bite to eat there is a deli/small cafe called Weeton's only 5 minutes away and this is a great little shop filled with good quality produce. Overall a very good experience in a great room in a great hotel in a great location. No problems and we received the kind of experience we expected so would definitely stay here again. I would definitely recommend for a break to Harrogate if you don't mind a short walk into town.

    4
    « Second visit »

    Previously stayed here and returned on strength of that visit! Not to happy when there was no draft beer available on arrival or the way in which the duty manager dealt with it! My main problem though was on checkout! I booked through best western and wanted 1 room with 3 beds! I was told by best western that the cedars is independent and their reservations desk is closed at weekends! I therefore booked 2 rooms at a non flexible price! On checkout I thought all was paid,however the payment for 1 room had been declined for some reason,meaning I had the embarrassment of being told this in front of other guests! I think cedars needs to decide if it is part of best western or not,therefore I can get the rooms I want and also be told if there's aproblem with booking! This won't put me off,it's a nice hotel close to town

  • 3
    « Weekend Break »

    Hotel was good, as expected and as described on website. Was easily accessed and plenty parking available. On arrival there was no room available, we were told to wait which took approx half hour. This was there error and not having a room ready as we arrived after check in time in the times provided when booking made, an offer of a coffee/tea while waitied would have been nice instead of just being left to sit and wait.

    5
    « business trip »

    excellent hotel, polite effectient staff from. reception to the bar and breakfast staff. the room was excellent, warm and comfortable too. great selection for breakfast and gluten free toast too . facilities in the room were good too

    4
    « Very good hotel »

    I like this hotel because Very nice cooperative staff, neat and clean room, excellent breakfast and very good location near from harrogate station and district hospital. Room was very nice quiet as I want . Memorable time. Will not forget

    5
    « Brilliant short break »

    Service and attention by staff excellent. Food both breakfast and evening meal very good. Would certainly recommend this hotel. Superior bedroom well decorated and comfortable with a selection of tea coffee water and biscuits etc free of charge.

    5
    « Conference »

    Stayed with three other couples, to attend a conference. Good hotel, good food, comfy beds, a little noise from other rooms. Hotel staff very pleasant and professional. Great location for getting into Harrogate. Overall great stay.

    3
    « Three night stay for sporting event »

    The hotel was average at best. The bed mattress was past its best and the springs had collapsed. The ensuite was clean and tidy. The room was well equipped. Big TV kettle iron and ironing Board etc. The food was okay but nothing special and the service left a little to be desired. The hotel didn't seem to pay attention to detail. Such as tea spoons being laid for breakfast. Rubbishy in entrance left all evening and cigarette ends outside the front door.

    4
    « A good hotel, but a few hiccups »

    Friendly reception. Very grateful as I was allowed to check in early as the room was available. Lifts are available which is very good. Room was very spacious. However, I found the heating system rather disappointing. I could only feel for the warmth by siting literally next to the heater. Shower was very nice with good water pressure. Ate dinner at the restaurant below and it was good. Buffet breakfast was really good and I loved the hot chocolate in the morning. overall a really nice hotel apart from the heating system.

    4
    « Very comfortable »

    We spent two nights in this hotel and decided to book a superior room, which was very nice. Bed very comfortable. Not a huge room but perfectly OK for a short stay. We had breakfast each day which was fine. Friendly staff and always helpful when asked questions. Plenty of parking outside and altogether made a very pleasant short stay and it was about a fifteen minute walk to the Conference Centre.

    5
    « Afternoon tea »

    we booked into this hotel for afternoon tea to celebrate our friends 70th birthday there were 6 of us , we arrived at 1:20 to be told to have a seat and they would call us when it was ready, after 30 mins one of our party went to see what the holdup was to be told that it was on its way 30 mins later it still had not arrived once again we inquired what was the holdup and once again were told it was on its way and it was that was 1hr later , there was NO explanation or even SORRY that we had such a long wait it spoilt the birthday surprise for our friend...........But the afternoon tea was very very nice

    5
    « Great relaxing stay in Harrogate »

    I stayed here for a lovely long weekend in Harrogate. The superior room had great space, and a very comfortable bed. Walking distance into town was very useful and free car park was convenient! I'd make sure to stay at The Cedar Court Hotel when visiting Harrogate and would recommend it to anyone else looking for a comfortable and relaxing stay.

  • 4
    « Excellent value break »

    This is a lovely hotel fairly close to the centre of Harrogate. There is plenty of free car parking and it is located on the main road into Harrogate from Knaesborough. The room was a decent size and clean. We stayed on a two day break which included, breakfast, three course evening meal on the first day, two small bottles of prosseco on the first night and a bottle of wine on the second evening, It was excellent value, the meal was good and there was a great choice available for the breakfast buffet. We would have eaten in the restaurant on the second evening except the menu was the same as the first night and it is a little limited so we decided to eat out. My only complaint would be that the bed was not as comfortable as some I have slept in and the pillows were small in comparison to the bed! If I had slept better then this would have been a five star review. The staff were friendly and helpful and made our stay an enjoyable one.

    5
    « Pleasure trip »

    I could have at least two hundred reasons for recommending this hotel. Excellent staff. Excellent Service. Excellent value for money. We would most definitely stay at Best Western on the next pleasure trip.

    3
    « Valentine »

    Lovely hotel , beautiful room, unfortunately we could hear traffic all night, Evening meal was lovely, but breakfast a disaster, staff had no idea waited 20 minutes to be seated& breakfast experience not good.

    5
    « Fab weekend in Harrogate »

    I was in Harrogate to attend a society AGM held at the Cedar Court Hotel. I stayed 2 nights and was most impressed the hotel was clean, I had an excellent room and the staff were friendly. Perfect location with a pleasant outlook and an easy 10 minute walk into town. The breakfasts were excellent with an extensive choice. The food at the ball for 100 people was really good very tasty and efficiently served. Would definitely stay there again.

    4
    « Can't fault it for the price »

    This would have been a 5 star review if the hotel wasn't quite so dated inside. The building is beautiful from the outside but needs a little updating internally (particularly the standard bedrooms). Other than that everything was great including the central location, ample parking, large rooms and friendly staff. All for a more than reasonable price.

    5
    « Great Hotel »

    Lovely hotel, spotlessly clean, great big room with gorgeous bed. Everything you would expect from a 4 star Hotel. Handy for the town centre. Bar a bit pricey but there are plenty of places to eat and drink within walking distance.

    5
    « Fabulous »

    Hotel was everything a good hotel should be. A very good breakfast with plenty of choice in a delightful dining room. the service was very good with all staff being helpful. The room was lovely and clean and extremely comfortable and the shower was good and hot. Perfect situation, quiet surroundings but a very short walk into elegant Harrogate and near main routes. There is a lot to do and see in the town and it was nice to come back to the warmth and a well stocked bar. I would definitely stay here again.

    4
    « Great stay »

    Verfy nice building, easy to find, not to far a stroll into town, very neat clean friendly hotel, bar area relaxed, restaurant tad on small side from what I saw, room very clean, bed clean and comfortable, shower roasting, to hot for me, tv easy to use channels ok, kit in room good - iron, tea coffee, shoe polisher on landings.

    4
    « Comfortable stay »

    Stayed at this lovely old hotel for 2 nights bed and breakfast, a birthday gift from our children so was a surprise until the day before we checked in. Our room was on the 3rd floor a good size and very warm. Bed was super comfy, nice clean bathroom with over bath shower and complimentary toiletries sadly the water for bath and shower was only Luke warm and disappointing. There was also the usual hospitality tray with a selection of tea, coffee and biscuits. The breakfast was buffet style with a huge selection of both hot and cold fayre waiting staff were all very friendly and efficient plenty of choice so would never go hungry here. On our first evening we decided to dine in the Brasserie restaurant and at £24.95 for a 3 course meal felt it was good value for money and a excellent choice within each course all washed down with a good quality white wine for £15.95. The hotel is not right in the centre and was a good 10 - 12 minute walk into town unfortunately although the setting for the hotel is facing onto a large park area there was nothing much else around therefore if you wanted to dine elsewhere or participate in a couple of pre or after dinner drinks then there was no alternative close by. There are 2 car parks here both at the front and rear of the hotel and parking is free a plus when staying in Harrogate as other hotels we have stayed at in this area charge a daily fee. Overall a lovely old hotel on the outskirts of town with friendly staff would definitely visit again when in the area.

    5
    « Excellent Hotel »

    A beautiful hotel in walking distance of Harrogate town centre. Check in was fast and our stay in the superior room was lovely, the bed was so comfy and we never heard a thing from any other guests! This is hotel is a great place to stay if you want easy access to York or Leeds with the added luxury of beautiful surroundings and a great choice for breakfast! 100% reccommend.

  • 4
    « Cedar Court Hotel Harrogate »

    The whole experience exceeded my expectations. The food was excellent. Staff were very friendly and courteous and made efforts to answer all my oblique questions. Harrogate is a must visit and we will be back.

    4
    « One Night Stay February »

    Check in was fast,courteous and welcoming, for our one night stay. Room was on the 3rd floor, and although not the largest room in the hotel, we found it clean and in a good state of repair. Tea and coffee making facilities were a nice touch. Bed was reasonably comfy, towels were nice and clean and the shower over the bath was good. Breakfast was very good with choice of cooked, cereals, juices, tea & coffee etc, everything you could desire. We had the cooked option which was self service, hot and tasty. A special mention must go to the Reception staff who were so helpful. Overall a nice hotel, in walking distance to the shopping areas,free and easy parking, drinks in the bar were a bit steep, but that's the norm !! Good value and would definitely stay again. Thank you Best Western

    4
    « Beautiful old building »

    Short 10/15 min walk into Harrogate. Friendly staff and Good service. food excellent. asked for an extra heater in the room and was givern one promptly.Room had king size bed seete free wifi. room was very quite. we went on a deal 2 nights bed and breakfast for £89 well worth it.

    4
    « Great price for a short weekend away. »

    We only stayed one night, but found it just as we expected and hoped. The reception is pleasant and checking in was quick and easy. The decor in the corridors is alittle dated but it did not look worn out, it just needed a good dust and vac, and maybe a few brighter touches. Once in our room 331, we found a large comfy bed and all the little touches you expect - small bottle of wine, bathrobes, toiletries. Again it could have done with a better dust and the shower was tricky to get to the right temperture at first. It had a view of the green park which was pleasant but I imagine other rooms higher up on the left hand side had a better view than us. We slept well in the bed, although they was some noise in the corridor which is unusual in hotels these days but I suppose as the hotel is so old it must be hard to soundproof and keep the character! The negatives I have put down were the only ones we found and everything else was spot on. For the price it was ideal and I would definitely stay again without any reservations! It is close enough to the centre 10/15 minutes walk and a really beautiful looking building with real character.

    4
    « Will return »

    Had a one night stay couldn't fault it breakfast excellent very hot and good standard of food. Room was nice plenty hanging space .short walk into town centre Free parking what more could we want. Would definitely stay here again

    4
    « Comfortable Stay »

    This is the 2nd time we have stayed at this Hotel in 6 months, which speaks for itself. Comfortable rooms, good restaurant and bar, very good breakfast. Close to the town centre. What more do you need.

    1
    « Service good, room shocking »

    We stayed in a "superior double". If this was the superior, i'd hate to see the standard rooms. Hotel seemed nice on arrival. Staff very friendly. Headed up to room, VERY VERY small. I work away alot and must say a premier inn is to a higher standard. We found pubic hair in the bed, cracks in the window frame, a phone socket hanging off the wall, and a floater in the toilet. We got the bed changed, flushed the toilet and thought it would be minor things. Everytime we ran the bath or shower, water leaked onto the floor. We headed out for the night and then came back. Room thermostat was stuck on cold, wouldn't let us change it. We attempted a nights sleep but the windows, or what felt like lack of, let so much noise from passing traffic, that we were awake most the night. To top this off, around 5am, our bedroom door opened, we both turned to see a member of staff looking back at us. She then mumbled "sorry" and shut the door again. We then decided it was time to get up. staff wandering around the time while we slept made us wonder how safe our valuables were. We had already paid for breakfast but decided to skip it and get out of the 'faulty towers scene' ASAP

    3
    « Mr »

    A comfortable stay in a very comfy bed, however I wouldn't class this as a 4 star hotel. It was all a little dated with a very average bathroom suite. Having only a fixed shower over a small bath, very similar to that of a Premier Inn. Considering I had paid for a 'Superior Room' it didn't fell very 'superior'. If or when we come to Harrogate again I'll be booking a proper 4 star hotel, just down the road called Rudding Park, where 4 start really means, nearly 5 star.

    5
    « Aniversary »

    Had a lovely weekend stay , lovely food , great location room was nice and comfy and clean and free parking. We used a travel zoo offer and was very happy great value for money . We checked in well before 2 pm and my sister and her hubby also went and they got a free upgrade to a suit as they waited an extra hour for the room to be ready, my sister only asked how long it would be to check in she didnt make a fuss and the staff appologies and just upgraded them . Excellent service

    5
    « Another great stay! »

    This was my second time staying here. I enjoy this hotel immensely. Though I was here on business, I felt like I was on vacation because this hotel is always so fabulous. Pleasant staff, nice accommodations and unbeatable location. I hope to have another stay here someday.

  • 4
    « Comfy room and bed »

    We stayed in a family suite and the staff had helped to accommodate our needs with a late addition (the joys of fostering!) The room was a reasonable size and the main bed was very comfy. There was all you could need. The breakfast was tasty, though it did feel as though there were more guests present than the staff could look after, with rather long queues to be seated and long waits for high chairs and hot drinks etc. We felt well looked after though, although our in-laws didn't fare so well!

    5
    « Great Hotel in a lovely location. »

    This place is lovely with the most helpful staff. The hotel is spotless and my room was lovely. I could not fault this place. Breakfast was lovely and great quality. Cant wait to stay again when in working in the area.

    4
    « Brilliant night! »

    We (6 people) enjoyed the New Year's eve package at this hotel. We do an all inclusive package of overnight stay with dinner-dance, breakfast and usually afternoon tea every year, and this one was one of the best we have done. The staff were very friendly and helpful and the dinner was excellent considering they were catering for 200 people. The attention to detail was superb and the whole event ran like clockwork. We have used other Harrogate hotels and various hotels in the North East but this was the overall best package we have had. We had friends visiting from France and they thought is was wonderful.

    4
    « Still good »

    Second visit to hotel, this time I had a front facing room which I much prefer. The room is really well appointed and of a decent size with a comfortable bed. Really clean and looks to be recently renovated. The staff are really friendly and the food is of a decent quality especially when catering for large numbers, we had both lunch and dinner. The chocolate croissants at breakfast are amazing. My only grumble is that I had to phone down 3 times over the period of an hour to reception as my tv remote was missing,abit annoying as I didn't want to get dressed and go down myself to reception.

    5
    « Enjoyable stay. »

    We stayed at Cedar Court for two nights last week with a Travelzoo offer. The hotel was clean and comfortable and the food was delicious. I was amazed when I read someone's comments that there was little choice for breakfast because we found that the choice was more than enough for us. I can't think what else anyone would want! All of the staff were very pleasant and helpful. When we mentioned to one of the ladies on reception that we were intending to go to Skipton she told us about the road closures and printed off the diversion routes for us. I am sorry that we can't remember her name but she was lovely. I wish all receptionists were like her. We really enjoyed our 2 night break and next time we are visiting Harrogate we would definitely stay at Cedar Court.

    3
    « Nice hotel in great location »

    Stayed at the Cedar Court Hotel over the half term holidays. We had one of their new upgraded rooms and it was very clean modern room. Hotel has a lovely feel and staff were generally good. Add in free parking, free WiFi and 10min walk into town and it was a great place for a few days away. We didn't notice much noise even though they were was very busy over the 2 days we were there and our room was just next to the lifts. Breakfast was terrific with lots of options. We ate at the restaurant one evening and had a good dinner. The Braised Beef was very good indeed. Only issue we had was around food allergies. My wife struggles with lactose in food and we did try to give the hotel advanced notice. However staff didn't seem to know what was safe for her. Trips were made back and forward to the chef to check. Staff did make exceptions and changed various dishes to accommodate her which was good of them. Having said that, we unfortunately are pretty sure that some of the information we received was incorrect as she was poorly on the day after we ate dinner.

    4
    « Golden celebration tarnished by lack of attention to detail »

    .As part of our Golden Wedding celebrations we booked two nights at Cedar Court with breakfast on the first morning only. The problems started at time of booking. We booked through Booking.com, but none of the problems were their fault.On the contrary.they were very helpful. To cut a long story short it took several weeks and many phone calls to actually pay for our break which was very frustrating. On arrival at the hotel,the receptionist was very friendly but when she went through the details of the booking we realized that the breakfast had been booked for the wrong day!! It was quickly changed. We had chosen a Superior room but on getting to the room. which we thought was quite small, we discovered that there were no bathrobes, no fresh fruit and no bottled water, as had been listed in the room description. When we contacted reception about this,however, the missing items were brought very quickly.Though I must say two apples in a plastic container was not what I was expecting. I imagined that we would be provided with a small bowl containing a selection of fruit. Our next problems came in the afternoon of our anniversary. Two days before our leaving home I rang the hotel and booked afternoon tea for two. At this time I confirmed with the receptionist that the two for one offer was still current. When we arrived at the time booked for our afternoon tea and spoke to the bar man, we discovered that there was no booking for us on his list.!!! He did,however, go and see the cook and eventually we were served our afternoon tea. But another problem arose when I went to pay for the tea. I was told that in order to qualify for the two for one offer I should have a voucher and unless I had one I would have to pay full price. I didn't remember seeing anything on the website about a voucher and the receptionist I spoke to when booking the tea didn't mention the need for one either. So I paid the full price and went upstairs to check the website re voucher. My initial thoughts were confirmed that no voucher was mentioned so I went back down and explained the situation to the receptionist. She apologized profusely and arranged a refund. It is a great pity that the above happened as we found the hotel very comfortable and staff very pleasant. The breakfast was delicious and good value for money. Hence our rating. But all these issues did spoil our special celebration

    2
    « Our 2 night Stay at Cedar Court 19th -20th February 2016 »

    On arrival check in was very good, staff very friendly, On leaving the elevator on the floor for our room, the corridor out side the lift was littered with dirty bottles and glasses! not a good first impression. Room comfortable and clean.Excessive wait for breakfast, due to lots of tables set out for six people, and only two people occupying the tables, and staff very slow clearing the tables. Long wait for toast due to the fact only one toaster for all the dinning room and then you had to put your bread through three times for it to go brown, food was cold and under cooked. We also tried the restaurant food, this was of poor quality, we also tried the bar food, this was of the same quality. On the hole nice hotel, friendly staff, but over priced and very poor quality food.

    4
    « Cedar Harrogate »

    Very nice hotel, with great location to Harrogate city centre with it being just a 5 minute walk. The free car parking is also a key factor to staying at this hotel along with the access from the main roads.

    5
    « Comfortable and relaxing stay »

    Stayed here with my husband for 2 nights over half term as part of a living social deal which included accommodation, 3 course evening meal, breakfast and a bottle of wine. The premises is very grand from the outside and feels very comfortable when you enter. Staff were very helpful and courteous. The room was clean and well kept with a very comfortable bed. The food in the restaurant was really very good with a good selection and very well presented. Really couldn't fault our stay.

  • 3
    « Don't go here for a bar meal ! »

    We did not stay at the hotel but had a meeting for our association followed by lunch from the bar . Most of the party complained that the food and soup in particular was only lukewarm . The quality of the sandwiches at £5 60 plus was not the quality one would expect from a hotel of this class and several people abandoned their fish and chips as inedible . Such a disappointment . Had we been happy with the food we might have returned for further events but I'm afraid we were thoroughly put off !

    4
    « A very worth-while stay. »

    A very good deal here via TravelZoo.The hotel is very worthy of it's AA 4 rating,very comfortable and excelent facilities.This is the oldest hotel in Harrowgate but does seem to have been grately affected by its various changes in group ownership.The present group is Best Western Plus and is certainly well placed within that group from our experience. Dinner was well served in a very timely manner,and the staff were attentive without being overly friendly,ideally suited to our requirements.The three-course dinner was excelent,and we had no feeling of being rushed in any way whatever. Breakfast next morning was served in a very grand dining room,with everything to eat that could be hoped for,all items hot and large plates (!)Again excelent and efficient service from a smartly uniformed staff,who did everything possible to assist the guests All-in-all a very pleasant stay in a fine hotel.We had just one matter of concern.Although the room was of a reasonable size,we felt that it was probably usually provided for a single person.Although it had a large double bed and a (single) chair there was only one bath towel,and when we checked with reception we were told that the other bath towel was in a plastic bag in the wardrobe.There was only one wine glass with the small bottle of wine (for purchase) and the arrangement of the furniture was such that two people had slight difficulty in passing between the bed and the dressing table.The deal also had 2 quarter bottles of Proseco and we had to mention to reception that it hadn't been provided. We were promised that it would be brought to our room,and when it was,it proved to be a full bottle----left without comment.

    5
    « Another Relaxing Stay »

    This was our third stop at Cedar Court and, as the others, it was an enjoyable one. Great location and in walking distance the town centre. The room we stayed in was good with a large bed and plenty of space. The bathroom was well appointed and the toiletries were very good quality. After a restful nights sleep we enjoyed a good breakfast in one of the large rooms. A great place to stay if you are visiting Harrogate.

    5
    « Favourite hotel »

    Having stayed here several times before we knew to expect a comfortable room friendly staff and excellent food and as usual this time we were not disappointed.The hotel is pleasantly situated a short walk from the centre of town with a large carpark.All members of staff that we spoke to were friendly and helpful. we hope to return before too long.

    5
    « Valentine's Day Wedding »

    My son and now daughter-in-law held their wedding here on Valentines Day and I spent 2 nights here with family. The building is an old, impressive, quite historic one; however the condition is excellent with pleasant exterior gardens. The interior retains great character, but where needed, bathrooms for example, tastefully modernised; my room was of a good size. The staff were efficient and attentive without being intrusive with good sense of humours. Everything supplied for the wedding was beautifully done with good attention to details. I need to make a special thank you to Scott, whose calm, firm and attentive leadership made a huge contribution to the success of the day, with any worries evaporating. I would thoroughly recommend this venue which would also suit business meetings. Thank you Cedar Court Harrogate Team, keep up the good work. David

    4
    « Better than anticipated »

    Stayed here for 2 nights whilst attending a meeting / conference. It was a 10-15 minute stroll from the railways station and city centre or a brief £5 taxi ride. Check-in was swift and friendly even though it was 11pm. Although I wasn't sure what to expect as regards the room I was very pleasantly surprised. It was of a reasonable size, had all the mod cons you might want including decent heating / cooling, and was spotlessly clean as was the large well lit bathroom. The bed was comfortable, the room was quiet, all in all a very comfortable stay and I'd stay here again if I was in Harrogate again. Recommended!

    5
    « Dan the Man saved the day »

    I enjoyed my 10-night stay at this hotel but I am writing this review to praise their excellent handyman, Dan. I was horrified to see one day that I had a flat tire on my rental car and I had no idea how to use the wheel lock (never saw one before), plus it was below freezing with snow/ice on the ground and changing the tire was going to be an awful experience. However, Dan quickly came to my car and changed the tire amazingly quickly. He was also so positive and friendly while doing that, he really made my day and enabled me to be on time for my morning meeting.

    4
    « Return Visit »

    We arrived at lunch time and were able to access our room right away (good). The staff were friendly and chatty. The room was at the rear, but was spacious and comfortable. We had a continental breakfast one morning and that was fine. There was adequate supply of food and the service was good. The hotel was busier on the Friday night and noisier around our room at night. The bar staff were friendly and quick to respond. It is a convenient location with easy walking into the shops/restaurants.

    5
    « Excellent place to stay »

    Been to this hotel twice haven't had any problems great location 10 minutes walk into town ,good amenities, food and service very good, very good value for money good views over 'stray' from the double superior rooms.

    3
    « Best Western, Cedar Court Hotel, Harrogate »

    The standard double room I stayed in was very clean. However, I discovered a number of issues which need to be put right to make the overall experience a very good one. The pillows were very hard and unusable. The shower flow was very weak and was difficult to shower under. The room appeared to be quiet as it was at the back of the hotel overlooking a car park. However, the noise from the next door's \\TV woke me up next morning as the walls are not sound proof. A blackout blind is needed so the light from the outside floodlights doesn't shine in at night. The buffet breakfast is not that appetising as the cooked bacon and eggs were inedible. However if a few improvements were made this could be a very comfortable and clean hotel to stay in.

  • 4
    « Good stay at nice hotel »

    We stayed one night on a Living Social deal and were pleased with our stay. The reception staff were very helpful both on arrival and also prior to our arrival when we had need to change the date of our stay. This was our second time here and it seemed that a number of aspects had been upgraded, particularly around the entrance and dining and bar areas. Our room was located at the rear of the hotel, and the only negative was the very noticeable outside lighting which did impact on our room and consequently myself, as I am light sensitive. The breakfast was very nice with an improved offering of fruit, but also excellent quality "full English" options. We would most definitely consider the Cedar Court again, especially if on offer.

    5
    « A February break »

    We stayed here Sat 6th Feb, lovely looking hotel, nice car park at front and a large 1 at the back. The reception staff were very helpful and efficient, checking us in very quickly. The room was lovely, a good size with everything we needed, the only thing we thought a hotel of that standard would have was a fridge but we couldn,t find one. The bathroom was nice, not having the smelly shower curtain that we,ve come across in quite a few hotels. The only word of warning we have which isn,t strictly the hotels fault, is if its raining, do not use the path to town that is in the back car park, it was just a huge puddle from start to end, we had to climb a wall at 1 point or walk through a small lake 3 inches deep! The pavements of Harrogate were all shocking, puddles everywhere, but like i said, i don,t think thats the hotels fault.

    4
    « recent visit »

    Having just spent one night stay in Cedar Court had to complement staff and chef,s.We had an excellent 3 course meal for dinner ,rib eye steak and salmon fiilet for main courses .Very good restaurant staff.Breakfast next morning was every thing you could want with very good selection of well prepared food.Room was as you would expect from this quality of hotel

    4
    « nice hotel away from city centre »

    Stayed here on a travelzoo DBB deal, so it was good value. Staff were keen and attentive and the hotel in general had a welcoming feel. Our room was small but ok, however I heard another couple of guest complaining that their room was a little dated. Dinner was ok. Had better as part of a package but it was better than average. Breakfast was nice. Although busy at around 9.30. Drinks were a little expensive but I suppose Harrogate is. Downside was the distance the hotel was from the town centre. A good 15 minute walk or a short taxi ride taxi. Other hotels are better placed. Parking was free though. All in all worth a go, maybe as part of a deal but way up the distance if your spending the night in Harrogate centre.

    5
    « Very good hotel »

    Stayed here last year and as it is not too far from home booked a cheap night for my husband as part of his Xmas present. Very good hotel, location excellent for walking into Harrogate, breakfast a bit limited on choice but we didn't pay much so can't really complain.

    4
    « A Pleasant Stay »

    Great hotel, perfectly situated for visit to Harrogate. Beware paper thin walls unless you want to hear next doors conversations! Breakfast generous and plenty of choices, Staff very helpful. Good value.

    3
    « Bad nights sleep »

    The hotel looks great from outside and as you walk in it has a really good feel about it. Check in was good as we got our room 2 hours early always a bonus. Going to our room it all felt abit dated and dark but still nice and clean. The room 233 is a good size and at the front of the hotel worth the money we paid. Staff are really helpful and friendly. The bad point the walls are paper thin. The couple next to us decided to try and kick there door in at 4am then decided to have a full blown argument at around 4.30am couldn't get to sleep again after this so spent most of the night looking at the ceiling. This isn't the hotels fault I guess but I'm suprised no staff arrived at the room with the amount of noise they made. Still an ok stay shame some others had to spoil it.

    5
    « Highly recommend with excellent service »

    Stayed for a 2 night break in February and everything from start to finish was first class. I'd read a lot of reviews about this hotel and others in Harrogate and decided on the cedar court because of all the great reviews. I know there's a few bad ones too but reading between the lines these people are obviously your professional complainers and moaners as we. Only experienced excellent service from check in to the amazing meal in the restaurant. I can't recommend the place enough and can't wait to go back again. Well done to management as you're running a well oiled ship here!

    4
    « Always happy »

    The only thing that I would say is that the room could have been a little warmer. The breakfast was lovely and on this occasion we had dinner which was also good. The staff were very friendly and efficient and we would definitely stay again.

    4
    « Bargain over night stay »

    My friend and i had an over night stay last Friday at the hotel. Purchased the deal from Travel zoo, great bargain included meals and half bottle of prosecco 99.00 for two! First impressions we found the reception to be a little on the slow side to check us in although she seemed to be new to the role and i did struggle to understand her slightly as i believe English to be her second language, even so she was polite and helpful. The room was a treat really lovely, we discovered the next day at check out.. we had been given an up grade by mistake, but no fuss was made and no extra charge, i can highly recommend room 309, lovely furnishings and view over the Stray. Great food included delightful meal in the evening with excellent choice and well presented, again the staff helpful and polite. Breakfast was plentiful and buffet style. I must say all the staff from the bar to the restaurant where very polite and helpful which is a credit to the hotel, our only complaint is as most hotels the drinks at the bar and with dinner are quite expensive, but that is the norm in most hotels!! I would recommend a stay for shopping etc, we walked into the town in around 10 minutes ask for directions for a short cut around the back of the hotel much easier, a taxi at night time was around £5.00 one way and the reception called one for us. I would definitely stay again especially if they repeat the deal on Travelzoo!!

  • 4
    « Overnight stay »

    Staff were very polite, especially in the bar. The room was good & very clean. Ideal location to stroll around town & then use as a base to visit surrounding areas like Knaresborough or Wetherby. We also had afternoon tea, which wasn't special, but we were on a Groupon deal?

    5
    « Group trip to celebrate 50th Birthday in Harrogate »

    Had a fantastic visit to the hotel, we booked 5 twin rooms in total for a group trip. The hotel was really great with friendly staff and its such a lovely old building with character. Breakfast was good and the rooms were really clean and spacious - thank you! A short walk to the shops and Betty's

    4
    « Nice Hotel Bit Dated »

    Stayed here for 1 night whilst on a business trip. I had booked a standard double, the room was quite small but adequate for my needs. It was clean with a shower over bath, iron, ironing board and hairdryer. The bed was comfortable and I had no problem sleeping. We ate here also in the evening and although the menu was not extensive the food was really nice for the money paid £19.95 for two courses, there was a bar area which was ok. The one draw back was the breakfast we paid an extra £10.00 per head for this and it was not the best, the sausage was poor quality, the bacon a bit dried out and the fried eggs hard, in retrospect I should have ordered the poached which were cooked by order. The only other thing we thought was that the whole place as a little tired and could do with a revamp, new decor, carpets etc. I would stay here again but wouldn't book the breakfast as I can eat better for the £10.00 paid in the town.

    5
    « Just a one night stopover »

    Beautiful hotel overlooking the Stray. Rooms clean, food excellent and the staff were attentive and friendly. Our room was spacious although was at the back but then we were on a special price deal and spent little time in our room so it didn't matter. It was quiet and the beds were comfy and snug.

    2
    « A great disappointment »

    We had high hopes of this 4 star hotel, but they started to dissipate as we were kept waiting at Reception - without any acknowledgement of our presence - whilst two staff were chatting about about, presumably, something much more important. Eventually one of them, the more supercilious, still without making any eye contact, nodded to a trainee, who did as well as she could; the fact that she tried to despatch us to a floor without giving us the room number can no doubt be blamed on poor training and inadequate role models. When we got to the room it was cold, though the temperature didn't take too long before it became bearable. We went out for a meal, and as we prepared to go to our, very comfortable, bed we found one of the main problems with the room. Each time we visited the bathroom and turned on the light the very loud fan went on - and on, and on, and on. We found ourselves having to make conversation until it eventually turned itself off. At that point we found that the noise insulation between the rooms was unsatisfactory, and were kept awake by 2nd hand TV. We were far from refreshed in the morning. At least we were not ignored at Reception, because nobody was at the desk.

    5
    « Lovely relaxing stay »

    We stayed in December 2015 and have stayed here a few times before. This is our first choice for accommodation when staying in Harrogate. We stayed 2 nights on a deal which included a three course meal on the first evening, bottle of wine in our room on arrival and breakfast each morning. The staff are all friendly, welcoming and professional. The hotel is clean and comfortable as are the rooms. We have not eaten an evening meal in the restaurant before, but based on our previous breakfast experience, had high hopes which were met. I had the belly pork and my wife had the beef. From start to finish the food was great and would happily eat there again. As ever the breakfasts are outstanding, never disappointing in quality or choice. Can't wait to go back!

    5
    « Lovely hotel in a great location »

    Just back from a one night stay in Harrogate and as usual the hotel was warm clean and comfortable, staff are friendly and helpful and the buffet breakfast was piping hot and tasty. In the past we have had some problems with the hotel food but this week it was lovely. We honestly cannot fault the place

    5
    « Great value, genuine deal. »

    This is the first time we have used a travel zoo voucher and was a little apprehensive, from experience sometime deals can leave you a little short changed! What a fantastic stay we had! there is nothing I could criticize, the room was excellent, very clean, plenty of room with separate seating,smart bathroom and yes we had free wine on arrival waiting ready chilled in our room. We also enjoyed an excellent 3 course meal and again the staff were excellent. The receptionist and in fact all the staff we encountered were friendly and helpful. we were made to feel most welcome. Thank you for a very enjoyable stay, we hope to rerun.

    5
    « Excellent Hotel »

    We stayed for 2 days, easy access to the hotel and good car park. Rooms were spacious and excellent. All hotel facilities were excellent. Staff were friendly and helpful throughout the hotel. The food was lovely and service was first class . I would recommend this hotel to anyone wanting to visit Harrogate.

    5
    « Excellent Conference Facilities »

    Recently held a company event at Cedar Court Hotel. The hotel was clean and tidy and the conference facilities were excellent. Staff were very helpful. Would definitely look to using this hotel again.

  • 4
    « Worth a visit ?? »

    Hotel was clean and tidy, all staff friendly- only downside is the bottles and glasses left on the landing as the cleaners make down the rooms. I had to ask for extra towels, as 1 hand towel and 1 bath towel between 2 people is not great really! We then received 2 extra bath towels-1 of which had a rip. The food was good. All in all, a nice hotel which I would visit again ??

    5
    « Lovely friendly staff »

    I would just like to say that the staff in general are so very helpful and professional. Emily and Nicole were the cream of the crop and it should be noted by senior members of Best western how good these two girls are .

    4
    « Third Stay in 9 months »

    The food and the deal we got were fantastic. Last time we stayed we were upgraded and I must say it was a lot nicer room than this time..Although very clean the room was looking a bit tired and could do with re decorating

    5
    « Lovely Hotel in Harrogate »

    We visited the Cedar Court Hotel for a lunchtime function, a funeral. From the moment we entered the hotel until we left found the staff very helpful, polite and efficient. The food was a hot buffet and very nice, the waiters and waitress looked after the guests , checking everyone had enough food and drinks. I would certainly recommend the hotel without hesitation.

    4
    « Very enjoyable stay »

    Rooms are quite large and very clean although a little dated. Hairdryer not very efficient. The staff were very friendly and helpful especially Louis during breakfast. The breakfast was very good. Would definitely stay again.

    5
    « Excellent overall »

    Excellent overall. Staff were very friendly and helpful. Only criticism was the quality of the breakfast. My husband was unable to get the fish on the menu and I thought sausages and bacon were rather undercooked! Room was excellent and extremely comfortable.

    5
    « a weekend stay with daughter for shopping »

    The room was on the third floor, spacious and warm with twin beds and settee. Bedding good beds comfortable. We were first into breakfast and they had the soya milk I requested when booking. We enjoyed cereal and cooked breakfast although for a £1.50supplement we could have had kippers or haddock and poached egg which was very reasonable. The hotel room was quiet and the hotel well situated for a short walk to the shops. I would recommend this hotel. We didn't eat there in the evening as we wanted to go to James. Staff were all very pleasant and helpful.

    5
    « Perfectly comfortable stay »

    My husband and I stayed here last night. We stayed in a superior double room which was spacious and clean. Parking - plenty of spaces at the back of the hotel. Easy walking distance to centre of Harrogate. Had a peaceful nights sleep. Bed comfy. Breakfast was busy. Good choice. Plenty of tea and coffee. All in all a good choice for an overnight stay in Harrogate.

    5
    « Lovely Staff »

    From the moment we stepped into the Hotel until the moment we left the staff could not do enough for us, Very attentive at all times. Stayed over last night for one night. This morning we went for breakfast at 10am and we had a little wait as it was busy because everyone had decided to have a lie in. The staff couldn't apologise enough. Special thanks to Luis Bruno and Brad, Would deffo return

    5
    « Perfect place for afternoon tea »

    We visited Cedar Court Hotel for afternoon tea because we had a voucher through TravelZoo which promised excellent value for money. Cedar Court didn't disappoint. We took our afternoon tea in early afternoon (well more like lunchtime) and were seated in the very comfortable airy lounge. Fresh, well filled sandwiches, warm scones and a choice of cakes were served with ample fresh hot drinks all served by Sue (from the bar) who was attentive and friendly. We were not hassled in any way, and left a good couple of hours later. The only slight criticism I have is that I was a little disappointed that the cakes were obviously 'bought in' but overall we had a lovely afternoon and would happily go back again!

  • 3
    « Good but far from great »

    Stayed two nights and had heared much good about this hotel. But I must say that as the bar was out of a number of beers and had no snacks etc and the breakfast was one of the poorest I have had in a hotell in years, I am dissapointed. The price and four stars indicate a much higher quality. However: The staff was very helpful and the room was clean and nice. This could quite easy be a good place, with an increase of quality in the bar and breakfast.

    5
    « Lovely Hotel in a great location »

    My friend treated me to an over night stay on a Saturday night. The Hotel looks very grand from the outside and the reception area and bar were lovely. There was parking at the front and more at the rear reached by the side road. The view from the bar out of the windows was lovely. It was only a 10 minutes walk into the centre of Harrogate which we enjoyed. Our room was a twin and was a room yet to be modernised but we still found it spacious and very clean (apart from one pillowcase which looked to have makeup on but as there were 2 pillows I just used the other). The mattress could have been firmer for me but that's just personal preference. The room was lovely and warm which was nice after a cold day. It had everything we needed including hairdryer, iron, coffee and tea. View from room was of the rear carpark but we didn't go to spend time looking out of the window so this was fine. The Hotel wasn't full when we were there and only heard noise from another room on our way down the corridor which was loud so not sure what it would be like if full. Breakfast was lovely. Seated and served coffee straight away. Enjoyed the buffet style which was plentiful and good choice. Staff were always friendly and after being ripped off by a local bar for over £7 each for a cocktail we wish we had stayed and drank more in the bar which we found elegant and relaxed. A very enjoyable stay and I would certainly stay again and hopefully I would be lucky to get an updated room next time.

    5
    « Birthday Weekend »

    Had a lovely stay for my birthday weekend, the receptionist was welcoming and helpful, the room was tastefully decorated and the breakfast had both quantity and quality. Couldn't fault anything and highly recommend a visit

    5
    « Excellent Best Western deal »

    Cedar Court is situated in a quiet location a 10 minute walk from the shops . There are very generous parking facilities to the front and rear of the hotel.. The bedroom was clean ,comfortable and exceptionally spacious.Towels were changed daily .Toiletries were replenished. Staff were pleasant ,courteous and efficient. Our 2 night winter break which included a meal on the first night was good value for money .Breakfast was help yourself buffet style with good quality bacon. Overall an excellent deal .

    5
    « Lovely hotel »

    Just spent a night at this hotel and we really couldn't fault it. The room was clean with everything we needed and a very comfortable bed. The breakfast buffet was plentiful and continually replenished. The staff were friendly. I noticed that there were amusing photos of the staff along the corridor walls which speaks to me of a happy ship. We would definitely stay here again.

    3
    « Nice room but »

    Good: Room was clean and comfortable. Receptionist welcoming and helpful Poor: quality of bar meal was dreadful. Dry chicken breast in plain dry bun with pile of tasteless skinny fries. No garnish or salad. Told waiter to advise chef. No apology received Room ; could hear tv from next room thro wall until midnight

    4
    « Christmas Office Party »

    I am not one for a hotel party at Christmas, they can often be a bit lacking in atmosphere and the food is never much to talk about...but Cedar Court surpassed my expectations and that of all our staff. The atmosphere was great from start to finish with many staff saying it was the best Christmas Party they had been to. The staff were friendly and professional and the food was good. The pre-party organisation was also efficient having a fast response from Carla to all the many changes made! Would recommend!

    5
    « Return visit. »

    I visit family once a year in Harrogate and I always stay at the Cedar Court. The staff are efficient and the rooms are very comfortable. Special touch this year was a fruit bowl in the room; much appreciated. Pleasant welcome from the General Manager.

    5
    « family visit »

    I stayed together with my husband and 10 year old grandaughter for 2 nights dec19th and 20th at the cedar court harrogate. There was a pre christmas family get together planned. We were allocated a rear room which was very spacious and comfortable and well equiped for all 3 of us. There was a big Christmas party night dinner dance taking place in the hotel but we were not disturbed at all. The breakfast on both mornings was delicious with a huge variety of choices. As it was almost Christmas the hotel was decorated and looked brilliant. All the staff were most helpful and very attentive to our needs,effici.ent and friendly. Plenty of parking in a lovely setting and close to the town centre.

    3
    « Nice hotel in lovely location but slightly let down by rooms »

    Good: excellent location, superb breakfast (the only meal we had there), excellent public rooms. Not so good: rooms were quite stuffy/hot despite switching off the radiator and opening the window the few cms that was possible. Even the dining room at breakfast was very hot! Also the room sound proofing was poor, allowing us to hear noise from other rooms quite frequently (running water, toilet flushes, TV)

  • 5
    « Great short break . »

    This is a lovely hotel with friendly staff and great food . The breakfast has a good hot buffet selection and also fresh fruit and cereals etc. There is a good choice for the evening meal and the food is excellent . A well stocked bar is a nice place to relax after your meal . We will definitely return .

    5
    « New Year Eve Gala Dinner »

    Booked for the New Year's Eve Dinner and overnight accommodation with 4 friends. On arriving at reception we were greeted with a warm welcome. Our rooms were of a good size, very clean and with complimentary toiletries. Afternoon tea was included in the package and whilst it was self service the food was fresh and replenished frequently. A Champagne reception started the evening and was plentiful followed by a 5 course meal which was excellent. The cheese board was amazing! Along with the usual DJ playing records there was a Michael Buble tribute act and whilst he didn't actually look or sing like him he was entertaining. We have been to many functions like this over the years, and for the first time, the Manager approached all the tables to speak to the guests to ensure everyone was happy. Unlike some functions, if you are a small group they will seat you with other guests. We had our own table of 6. Top marks for this!

    5
    « Really lovely hotel »

    It was very comfortable and plenty of parking. The room was clean and tidy with lots of space. We had our little girl with us so the hotel provided an extra bed in the room. Overall the staff were really friendly and welcoming. We will definitely stay again

    2
    « Very Disappointed »

    We visited this hotel for one night to celebrate a friend's 60th birthday. We were personally very disappointed. Our room was spacious but the previous occupants dirty socks were on the floor and despite the fact that we were a couple the bathroom only had one medium towel and one hand towel. Although the bed was fairly comfortable the pillows were hard and knobbly. We decided to have something to eat in the bar - I ordered a cheese and tomato toastie. It arrived looking somewhat sorry for itself - quite cold with the barest amount of cheese in it and no tomato. It was sent back and a replacement given but it wasn't much better. There were a group of men at the bar who all had the same beer - which they all complained about being flat. They must have waited half an hour before they were satisfied with their drink. This to me is not a 4-star hotel and I would not wish to stay here again.

    5
    « Fantastic short break »

    We have stayed at this hotel a number of years and never been let down in the service , the room and the food . I would like to highlight the service we received from Natalie on reception . She understands our requirements and will ensure we receive the right service . As we are members of Best Western Reward you receive a room upgrade if a room is available which makes the stay even more worthwhile. The position of the the hotel is ideal for people who like to shop . The centre of Harrogate is 5 min walk and you are right in the centre of excellent shopping . Highly recommended for long or short stays . Central position for the York designer centre , York etc . Had an excellent stay ,looking forward for the next one

    4
    « Enjoyable stay »

    Stayed for one night at the end of December. Good hotel with a traditional decor, spacious bedroom and friendly staff. In a pleasant location in own grounds overlooking the Stray, very handy for the city centre. Enjoyed drinks in the bar after eating out.

    4
    « Very nice hotel. »

    Stayed here on Xmas Eve on our way up to our daughters's in Durham for Christmas. We were lucky enough to get a discounted room rate which was really considering it was Xmas Eve. Room was great, comfortable, etc. We thoroughly enjoyed our evening, had a great evening in the restaurant, then bar. Its a well appointed hotel, and Harrogate centre is only less than 10 minutes walk.

    4
    « christmas break »

    Nice and friendly hotel, organised and very clean. Quiet and lots of parking, rare for Harrogate and great breakfast portions. Hard to beat in Harrogate really as parking is key and the food has improved recently and wide choice to much to ever finish in fact.

    5
    « New Year's Eve dinner "amazing" »

    We went to cedar court for a New Year's Eve dinner and cannot fault anything, we had lovely champagne on arrival and canopies, the food was amazing also I have to mention Louis he was such a lovely waiter and he made sure we were okay after every meal, not many hotels I go to have such lovely staff I will definitely be back

    4
    « Great hotel »

    We stayed a 2 night stay here last weekend; our 2nd visit and we weren't disappointed. Room lovely - clean, spacious and comfortable. Great touches like replenished biccies, chocolate raisins and water every day. Nothing was too much trouble service-wise; breakfast lovely (I can recommend the poached eggs!) Would certainly recommend and will visit ourselves again in the future.

  • 4
    « Overall a good hotel »

    We stayed here for 2 nights, it was a larger than average room, clean, plenty of parking, breakfast was nice, you helped yourself to good selection, nice location, about 10-15 minute stroll into town centre, wifi was free and in room, dinner was fine but was a bit rushed as they only had a 6.30 booking left. we had a lovely couple of nights and would go back.

    4
    « 2nd visit, bigger bedroom, better breakfast service »

    Stayed between Xmas and New Year as we did last year. This time our bedroom was bigger and bathroom seemed to have been modernised. Very comfortable and plenty of tea, coffee, toileteries etc. Dinner the first evening was a bit hit and miss. Service not particularly good, choice on set menu not fantastic and limited. Bar area very nice and comfortable and staff very friendly and efficient. Breakfast both mornings were very good with seating being more organised than last time. Although it was buffet hot breakfast, there was plenty off everything as it was regularly topped up. All in all a very nice stay and would recommend.

    4
    « Lovely feeling and cozy »

    Rooms nice,modern and clean,my only faults or were improvement still could be made are having to wait in cue for breakfast and not enough bar staff at busy times Girls behind bars had so many jobs to do,like make and serve coffee,pull pints,take and deliver food orders. Aside from that the girls are nice,helpful and pleasant

    5
    « New year break »

    From the moment we checked in staff couldn't do enough rooms were clean and warm and the party night was excellent food couldn't fault from start to finish and must say the breakfast was outstanding so give it a go if visiting Harrogate.

    5
    « Excellent location »

    We were visiting friends who live in Harrogate they recommended the hotel and we were delighted with it. It was close to the centre and close to where our friends live. It was very comfortable and we will definitely visit again .

    3
    « Nosey »

    First time myself and my partner had been away without children for our 15 years anniversary had a beautiful room very clean ! It became apparent when we were going to bed we were in the noisest room in the hotel ! 2 automatic doors directly beneath us opening and closing all night . Wouldn't go back again

    3
    « Disappointed stay »

    We stayed on the half board basis which was not a good decision as the food was not to our standard and we had to return the food and complain to the manager.The manager informed us by saying saying he would pass our message onto the Chef.!! no apology or anything.For me there were no signs of food management.The room was very clean and comfortable and front view,unfortunately the rest was a let down.

    4
    « Not good »

    Staff not much idea just wondering around food in restaurant was terrible cold coffee lukewarm had to get in line for breakfast hotel was nice clean and warm just not run well won't be going back again

    4
    « Dinner in Harrogate »

    Booked a superior room and was a little disappointed with the size and was upgraded to a very smart room. Decided to go out for dinner but could not have a wash or shave as the water was off. On our return the staff were kind and polite especially Olly. Breakfast was good. For the money we paid I would not use this hotel again because of the earlier issues of not having the basics.

    4
    « Good hotel nice location »

    Hotel rooms was very clean little small for 3 so that's only reason for 4 stars instead of 5, staff at bar very good, receptionist not very warming. Overall very good experiance. Short walk from rear of hotel straight into Harrogate so excellent location and quiet

  • 5
    « An excellent place to stay »

    We had a very quiet room at the back of the hotel and enjoyed an excellent breakfast. There is plenty of free car parking, and the public rooms overlooking the Stray are very pleasant to sit in for a morning coffee.

    2
    « Christmas lunch »

    Actual setting was ok but food left a little to be desired. Lots of staff ready to remove plates, even when not finished eating. Members of our party were still eating mains when a member of staff asked us for our sweet order. We politely asked him to come back when we had finished eating. Got the impression they were given orders to get people in and out as quick as possible. Staff serving main meal were badly understaffed and badly trained. One member of our party went to the bar to order drinks only to be told that they took cash only. Staff member was also very slow at serving and not very helpful. Would we go again. A very resounding NO.

    5
    « Christmas party night »

    I have been to this hotel for numerous occasions over the years and this year my friends and myself decided to try the Christmas party night . Unfortunately we were too late in booking for 'the Oscar night party' but nevertheless we booked for the smaller event . It was very well organised from start to finish . We had the most delicious carvery style main course I have ever had . The only criticism I had about the food was that the pudding was just too big!!! Oh and they did forget to bring the coffee but after mentioning it the staff they arrived swiftly with it. All in all excellent food,well organised and helpful friendly staff made for an enjoyable evening.

    4
    « Overnight stay »

    Lovely position overlooking The Stray in Harrogate. Well kept old building lots of period features. The Staff where very helpful and we were made to feel very welcome. We had a drink and a snack in the bar in the evening very efficiently served.

    5
    « best nights sleep »

    This must have been the best nights sleep I have ever had as I don't remember much after my head hit the pillow. Had a small problem at check in due to the room not being paid for in advance as we thought it had been by our son, but one phone call and it was sorted. food was fantastic and the overall service was to a very high standard.

    5
    « comfortable rooms, good location »

    I have stayed here many times on business and it's usually my first choice of hotel in Harrogate, if it's available. The hotel offers ample free parking, important in this busy centre, and is well located for walking into and around central Harrogate, while having a pleasant outlook across The Stray. Staff are always friendly and helpful and the hotel is welcoming, with spacious rooms, cosy duvets and windows which open. The rooms are always clean and well maintained and there is good wifi reception. The hotel also has a gym. I can recommend the breakfast, usually served buffet style and with a good range of foods. I have also sometimes had business lunches here and these are also good in terms of quality and choice.

    4
    « Great staff nice hotel »

    Reception staff were very nice and helpful as experienced noise from neighbour in the first night and changed the room immediately for us. I think there was no rooms left for the same rate but they still changed a bigger room for us. I think it is very good as the staff understand that a comfortable stay is the most important thing to make a hotel outstanding.

    4
    « the suit was ok »

    the suit was not bad but also it wasn't what we expected but at all, it wasn't bad and also the food was delicious and they should proud to their chef, at all good experience in this hotel and although some of the waiters werent respectful

    5
    « Cedar Court Harrogate »

    THe hotel was extremely comfortable and well positioned in Harrogate. Staff were very efficient, friendly and the food in the restaurant and in the breakfast room was very tasty. Will definitely stay there again.

    5
    « Very good stay »

    To start I would like to say sorry to Simon the GM for delay in my review First impression very good check- in was swift and very professional stepped into lift stepped out and my heart sank corridor decor very dated ( part of a ongoing revamp project ) opened the room door and heart lifted the room was very modern and very clean and warm ???? We had a couple of drinks in the bar before our evening meal which we though a good price for the standard of hotel Our meal was a very good standard as was breakfast The service was first class thought out our stay If was being super critical on arrival one of our robes was dirty but was I had my own so it was ok so placed it in bath with used towels for housekeeping to change but when we returned to room after shopping found the same robe hanging back up but this did not spoil our stay Thanks again to Simon and all his staff for a very good value for money stay with a very high standard of service Also only 5 min walk to town

  • 3
    « Nice hotel »

    Stayed overnight after a club Christmas party. Nice sized room, clean and warm. Bar area is nice with plenty of seating. Cant really comment on anything more due to limited stay. Stayed on room only basis, well positioned for a day out in Harrogate.

    5
    « excellent customer service »

    stayed 2 nights B&B. Had meal included on Friday evening which was excellent. Service was great. Bar was nice & inviting, again good service. room was clean & spacious. Overall staff were very friendly. Would stay again & recommend to friends & family.

    3
    « Avoid the restaurant. »

    The hotel is fine, 3 Star at best. The restaurant is really poor. They charge £17 for a very average main meal. My 24 hour cooked lamb shoulder was awful. No seasoning or flavour. Chunky chips, were under cooked. I asked for a red wine sauce, I received gravy. (With no taste) Someone teach the cook how to.

    5
    « christmas shopping weekend »

    Another lovely weekend spent at the Cedar Court Hotel we keep returning due to the location, excellent friendly staff and good food. The rooms are very clean and spacious and a modern interior and the Hotel is only 10 minutes from the town centre, we will no doubt be back again soon

    3
    « Lacking in many areas »

    Check in very slow, no extra bed in room for our toddler with no apology made. Room was fine but very warm, only open window to cool down. Bar service and food poor. In a four star hotel you should not be expected to order at the bar, it's not a Beefeater! No children's menu, standard of food was poor, on the edge of lazy really. Breakfast is served in a function room which lacks in atmosphere. Quality and selection of breakfast buffet was depressing. Waiting staff really did their best to have as little interaction as possible with the guests. Expected more from a Best Western, Harrogate is a lovely town but this hotel really let our stay down

    5
    « A fantastic Xmas party! »

    Attended the Xmas party evening last night with a group of friends and what a fantastic night it was. Great food, great service, great entertainment! One of the best party nights ever. Thank you cedar court

    5
    « Christmas party »

    Had a brilliant time at our Christmas party last night. The food was delicious and very prompt. The staff were friendly and polite despite being very busy. The 'night at the oscars' performance was fab! Will definitely be returning next year!

    5
    « Remains a good option for a Harrogate stay »

    I've been here before, and it remains just as good value as it was. Many of the rooms have been modernised and there's a very good feeling to the hotel - happy staff. If you're staying in Harrogate, you'll struggle to do much better.

    1
    « Coach trip visit »

    We arrived at 5.45 pm to stay for 2 nights. We were a coach full of middle to slightly older people visiting the Yorkshire area. On arrival we were given an envelope with our room card and the menu to choose out evening meal from. This being served 1 hour later. The menu sheet was dated for the week before and for other people. I asked and was told it was the same. Handed in our choice. Didn't make any difference because you got what they gave you. I had asked for fish, said so. The reply being. "No fish left, you have lamb" and put in front of me. The whole restaurant experience was just a joke both nights. We asked for glasses to drink out of, as there was a jug of water on the table, told "Basically No" 1 did arrive for our table of 4!! The room was freezing cold, no heat in the bathroom, when the cleaner had been in when we were out the next day, she put the wet towels on the cold towel rail. No hot water 2nd night. Breakfast on the 1st morning was fine, 2nd morning, stone cold. Even the freshly brought out things. We have stayed here before, just as a couple, and it was really nice. However they treat coach parties as 2nd class citizens to be pushed down a corridor and kept away from the elite of Harrogate who were having Christmas parties. We got no Christmas decorations in our dining room at all. Not even polite service. Would I return DEFINITELY NO!!

    5
    « Cedar Court Hotel, always enjoy a visit, makes our Christmas's special. »

    We love Cedar Court Hotel, be it for Sunday lunch, or a family occasion, will always have the best memories of my Son Christopher's christening tea here. Christmas always includes Cedar Court, has for the passed 5 years, always a happy festive atmosphere, with happy smiling staff, have family and friends staying there this Christmas, and they always enjoy it. One of the most memorable was the Christmas's that turned into White Christmas's in front of our very eye's as we sat having dinner on Christmas Eve - it started to snow, and by the end of the evening the snow was 'deep and crisp and even' a brilliant Christmas present. Love Cedar Court. On another point, while our stays and visits have always be wonderful, and if there was ever a minor problem like a TV that decided not to work, these problems were always sorted swiftly and without hassle. But on two occasions family members have been taken ill, both needing a hospital visit, Cedar Court have been superb, and always helped, l even recall a member of staff driving one of the family over to the hospital, Thank you so much. The staff couldn't help enough. See you again soon at the Cedar Court Hotel Harrogate.

  • 5
    « Visited the hotel to do some Christmas shopping in Harrogate. »

    Had a lovely time. The room was very good and all the staff were very friendly. Had a meal in the restaurant as part of a bed, breakfast and evening meal package. Breakfast in the morning was very good too with a good choice of hot and cold included. Will certainly go back, hopefully when the weather is better.

    5
    « The best waitress you could ask for... »

    We used the lounge area of this hotel for a meeting with colleagues.... Sue was outstanding, nothing was too much trouble and she actually made it more pleasant...Sue reccommneded lunch to use and explained exactly what we would be getting... A lovely personality, more staff in hotels should be like this... we will be using this area again for our next meeting.

    1
    « Truly awful! »

    We were here for a dinner dance and overnight stay with friends which we do every year, but this was a disastrous choice of venue! Although our room was adequate, there was no hot water to have either a shower or bath . When we went to the bar at seven thirty my husband waited half an hour and didn't get served. We were then seated in the larger of two function rooms but it was like a game of sardines the tables were so close together. The noise level was horrendous with so many people in the room but by far the worst thing was the food they quite literally threw at us! My husband's starter ended up in his lap, on a very expensive suit! The waiter had been trying to be entertaining but only succeeded on dropping the goats cheese tart on my husbands knee. Another was brought but they shouldn't have bothered, it was cold dry and tasteless. The main courses were even worse, a turkey and stuffing roll which had obviously come from somewhere like Iceland, duck which was so overcooked it was inedible, and frozen vegetables. We didn't even bother with dessert! On Sunday morning we left without even trying breakfast, God only knows what crap they would have served up! We all paid a decent amount of money for this event and were badly let down by Best Western. Only the friends we were with saved this weekend from a complete disaster but we will not be using this hotel group again and certainly would not recommend it to even our worst enemies!

    1
    « Disappointing »

    This was our second stay at the Cedar court hotel,after our first stay we was in no doubt to return again this year,very enjoyable stay last year, this year however as ruined my view, the room was to be fair mostly clean but very small, the tv didnt work which took them two hours to come to the conclusion to move us but in the meantime shower time was also a disaster because there was an high volume of guests showering at the same time we had no hot water!!! We then took up the offer of a change of room to a twin, freezing cool no hot water and spacious it was, then come to try and get served 25 minutes later success a drink,then the meal in the Hollywood themed room,far from it to be honest freezing cool and to many tables crammed in that the staff were struggling to get round the tables,then the food was cold,warm at best, the quality was that of a meal you'd get in a truckers cafe,when we told the waiter his reply was nothing to do with me im not bothered, i know of two occasions were the waiter spilled the food on guests,then the bar lady informed me to fetch the emptys back with me,the entertainment was very poor,the entire visit was something you'd expect a two star not a four!!! The only reason i'd stay here again would be if i was working in the area, as the breakfast was lovely, at best i'd give our stay a 4 out of 10, Disappointing.

    5
    « Great hotel »

    This was our 3rd visit. Comfortable and friendly hotel in ideal location with ample free car parking. Breakfast served until 10am (10.30am at weekends) Easy level walk - about 10 mins - into town where we found great pubs and restaurants. A very relaxing stay.

    5
    « christmas shopping visit »

    First time in the cedar court but visited Harrogate times before, always tried to book around Christmas to enjoy the lights and the shopping. We found the cedar court warm and welcoming the evening meal was excellent and the menu up to date the breakfast range was very comprehensive. The deal we had through living social also included a bottle of wine per couple in the room on arrival which went down very well. The staff are very courteous and helpful and made us feel very much at home, fresh milk was provided on request for our room tea making as l don't care for the small cartons provided, room clean with no issues and the hotel a 10 minute stroll to town centre. Lots of free parking at the hotel with late checkout.

    4
    « Christmas shopping in Harrogate »

    A really good Hotel in an excellent position, a 10 minuets pleasant walk to the town. Our second time at this hotel and will be back. Very good breakfast, lots of quality choices. Staff were very helpful.

    4
    « Lovely Harrogate »

    Excellent location with pleasant helpful staff, food in the Bistro very good with plenty of choice for breakfast. We have stayed here now four times over the last few years and have not been disappointed. The room was clean and well appointed though the bed was a little too firm for me. A good point also is there is plenty of free parking.

    5
    « Cedar Court 3 night break »

    Just returned from the Best Western Cedar Court, Harrogate. Hotel is excellent with ample parking, comfortable warm rooms, very clean and the staff are extremely welcoming with a smile on their face. Location is excellent - opposite The Stray and less than a 10 minute walk into the centre. Breakfast was first class with plenty of choice. Went to The Brasserie on our first night food was good as was the service. Overall an excellent weekend and can't wait to return.

    4
    « Lovely, central position, although breakfast was disappointing, adequate accommodation. »

    Stayed here overnight, room was ok, pleasant, but no views & position of hotel overlooking the parkland was lovely and handy for walking into Harrogate. However there was no ambiance in the public rooms, the bar area was adequate, with very expensive drinks, but the dining room for breakfast felt awful, very cold & breakfast was not set out in an attractive way. It didn't feel like a 4* hotel. We may stay here again because it was ideally positioned for our needs, but I wouldn't want to stay for more than one night.

  • 5
    « A fabulous Christmas Party night »

    We joined the Night at the Oscars last Saturday for our Christmas party. It was a fab night out, there was 12 in our party and the room itself was packed. The atmosphere was brilliant and the food was outstanding, especially for such an amount of people. After the meal we had a dance show which was great and then lots of partying. A great night all round. Thanks to Lisa Eastwood who made the booking for us. We shall return!

    3
    « Harrogate Ceder Court Hotel »

    we stayed at the ceder court hotel in harrogate. the rooms were ok however my shower wasnt very hot. the location of the hotel was very good. staff were very friendly and helpful. overall it's a reasonable hotel to stay in

    5
    « Home from home »

    Just recently returned from Cedar Court where as usual everything was perfect,a beautiful room with those little extras.Weather was moderate but we were always very comfortable in the lounge area,drinks were reasonable for this quality of hotel and there was a good choice of snacks as well as main meals.Overall this hotel offers so much and it is only a short walk into the shopping area?The manager,Mr Cotton runs a tight ship and has a good team supporting him.Hope to return in March and I would have no hesitation in recommending this hotel to anyone looking for a nice break

    2
    « chef cant cook wont cook »

    Having recently stayed at the cedar park hotel for 4 weeks as part of a training program for a new employer I feel I ought to be in a better position than most to give a concise review of this hotel , aesthetically this old building is standing up to the test of time and has some fantastic period features however I must advise anyone choosing this hotel ,DO NOT CHOOSE TO DINE THERE the chef is nothing short of amateurish the list of shocking defects are as follows ,unable to serve food cooked, to the point it took 3 attempts to cook a steak to the level that was requested, GREEN MOULD on bread used for sandwiches , a number of foreign objects found in both sandwiches and evening meals ,the chef on one occasion hand delivered a sandwich with his hands covered in BLOOD !! . Multiple complaints were raised on a number of occasions during my stay and I must say the response was at best derisory which for a supposed 4 star hotel was most disappointing ,there answer to the ever increasing number of complaints was to offer FREE alcohol ! ,This hotel has a number of positives not least the members of staff who were extremely friendly and at times could be seen to be obviously embarrassed . This could be a GREAT hotel if the they actually had a chef that knew what he was doing.

    5
    « Enjoyable short break »

    Excellent food both in the restaurant and the bar area, the breakfast was particularly good, comfortable room with wifi, and very helpful staff. Our first visit to the area and we will definitely return.

    4
    « Country Living Fair Stay »

    Stayed two nights at the Best Western Cedar Court Hotel for a visit to the Country Living Fair in Harrogate. Pleasant stay, food average but a slight misunderstanding regarding a table reservation on the Friday evening in the Brassiere. Wish to commend Laura L who turned the situation around completely and was positively delightful. A pleasant young girl who did everything to ensure our meal was a success. Well done Laura - we wish you every success for your future.

    5
    « Very Nice »

    I found myself laughing out loud after reading the previous review . I stayed here on the 3rd of December , had 2 rooms booked and both were of a good size very clean and nicely furnished , heating was fine .The breakfast buffet had everything one could want and every member of staff we dealt with were efficient and friendly . Well done Cedar Court. Have I stayed somewhere else from the previous reviewer ?

    5
    « Perfect for our weekend away »

    Very good location and easy to get into the centre, lovely pleasant hotel and the festive decorations were great. Rooms were clean and the beds were really comfortable. Had a lovely coffee on the morning of our departure.

    4
    « Overnight »

    Overall lovely hotel with comfortable room and facilities. Unable to use fitness centre due to a lock problem which was a disappointment. Bar/lounge comfortable with adequate bar menu and reasonable prices.

    1
    « A POOR one star hotel. One of the worst I've Experienced. Needs Updating »

    Beautiful from the outside. But huge let down with rooms really were poor- stained carpets, curtains from the 60s. Carpets from 70s. No heating. I complained about this and asked for different room. I was told it'll come on. It never did. Still nothing from Amy at reception. Really can't recommend to anyone. A poor one star hotel. Never a 3 star.

  • 4
    « our one night at Cedar Court Harrogate »

    Stayed so we could go to concert in Harrogate. Very nice hotel with lovely staff. Had a superior room which was very well equpped and comfy. Nice staff, nice faclities, nice breakfast and no gripes. Well positioned with a pleasant outlook and a ten mknjute walk to the shops of Harrogate. Compared very favourably with a four star hotel in London where I had stayed the previous night! Thanks Cedar Court - we will go again.

    3
    « Cedar court »

    A nice and clean hotel but two niggles.we tend to stay in at night and watch tv but the Tv broke up to a point that it was unwatchable which reduces our thoughts on the stay.in the breakfast room there is plenty of variety but with niggles, they struggled to keep the hot food topped up and struggled to seat people as the room was set out mainly in sixes when the majority are pairs leading to people having to wait to be seated.even so we would probably use the hotel again.

    5
    « Cedar Court Harrogate »

    The hotel is a short (15 mins) walk into town centre with ample car parking. Should anyone feel the walk a bit too much then a bus stop is a hundred or so yards away with busses direct to the town centre Very pleasant & helpful staff throughout hotel. Executive room big enough for the needs of my wife & I for a 2 night stay & both the bedroom & bathroom very clean & tidy The only small criticism is that the breakfast on the first morning was only OK - the sausages & hash-browns were pretty tasteless, so on the second morning I asked for poached eggs on toast which is a by request & arrived hot, fresh & very tasty Definitely recommend this hotel to anyone wanting to stay in Harrogate :)

    5
    « Premium stay »

    Just got back from a two night stay at the Cedar Court and must say it was better than I expected from check in to check out. The room was spotless very roomy and spacious. We had a room in the rear annex on the 3rd floor very quite. car parking was no problem as the hotal has both parking to the front and the rear. We had and groupon so first night was a 3 course meal included and it was straight off the main menu no special menu for the grouponers and the food and its presentation was top notch. The breakfast was just as good with all the usual food buffet style and there was a couple of coach parties in but no lack of service or food shortages. on the whole a really nice stay and highly recommended.

    4
    « Good location for catching up with family »

    We received a good welcome, and were very happy with the size and overall decoration of the room. The one jarring note was the leak in the bathroom ceiling, which appeared when the occupant overhead had a bath. Obviously a recurring issue as maintenance had drilled a hole in the ceiling tile to let the water drip into the bath! Otherwise all was more than acceptable.

    5
    « Harrogate holiday »

    Couldn't fault this hotel, would highly recommend. Very central locations, easy to walk into main town. Hotel very welcoming and warm with excellent breakfasts and great bar meals if didn't want to eat in restaurant.

    5
    « Perfect 2 night break »

    We have just enjoyed an excellent break at this hotel 24 and 25 November. Excellent comfortable room, attentive staff, and two hearty breakfasts. Special mention to Dan, the maintenance man, who sorted a minor problem with one of our radiators. He was a polite and efficient worker and even left us a small box of chocolates. A very nice touch. We have stayed at this hotel on many occasions and will definitely return.

    5
    « Excellent Hotel. »

    Excellent Location. Wonderful Views. Large Comfy Bed. Choice of Pillows. Friendly Helpful Staff. Warm Comfy Room. Defiantly recommend this hotel. Will visit again. Booked the hotel to enjoy the Christmas Market, which we fully enjoyed. Booked this Hotel also for my Husbands Birthday it did not disappoint. He loved it. Thank you to all the staff for a memorable trip.

    4
    « Almost perfect »

    Arrived late on a wet night having booked a superior room. Check in was fine and was given a room on the 1st floor. I must say that the room was very well presented and the bed and pillows very comfortable. Room was also very clean. This is a quiet location on the edge of Harrogate but hotel parking is a bit limited. My only small gripes are that, firstly, only one hand and one bath towel provided. An extra towel would have been nice. Also, there is a clock radio supplied, which is fine, except that the only plug sockets are on the other side of the room from the bed and it's impossible to read the time from a distance of 5 metres! A nice touch was the automatic light inside the wardrobe, although one of the door hinges needed attention. Breakfast was a typical buffet which was good but not perfect as the fried eggs were a bit solid and needed refreshing, ditto the scrambled eggs. The one thing that slightly annoyed me was the additional 15p charge to get a morning newspaper. This is really stingy and the first time I've ever come across this. Summary: Lovely comfortable room and good breakfast. Would definitely stay here again.

    5
    « Very enjoyable stay »

    My wife and myself spent two nights at the hotel from the 12th November as part of her birthday celebrations. We thoroughly enjoyed our stay from the monent we arrived to the time that we left. Our room was large by hotel standards, very clean and well appointed. We found that the bath shower was only providing tepid hot water but when we informed maintenance it was repaired whilst we were out of the hotel. A nice touch later on after the repair to be given a gift of a few chocolates by the maintenance team. The staff were excellent and did everything possible to make our stay a very enjoyable experience. I have spent a lot of time in hotels and been less than impressed with many of their restaurants and was therefore very suprised with the quality of the evening meal we had at Cedar Court. The meal was first rate and although it did take a slightly longer time than expected to be served the wait was worth it. We will definitely return and would recommend if to others.

  • 5
    « excellent »

    Great hotel with good free parking and only a short walk to town centre.Room was very clean and comfortable,food was superb,also has a good bar.The staff were all very friendly and helpfull.Overall had a great stay and would recommend this hotel

    2
    « convenient for the center of Harrogate and an attractive location. But a disappointing stay. »

    The Hotel was convenient for me to visit friends. But I found the Hotel very basic not what I expected from Best Western. I asked for a quiet room. It was a quiet room on the top floor but I woke up twice feeling cold and with rain beating down on the window I didn't feel very happy. The full English Breakfast experience I'd rate 6 out of 10 I will skip it next time I stay. I have booked two nights at Christmas and a boxing day lunch. I have been assured my room will be warm for my next visit.

    3
    « Lovely hotel staff training needed »

    arrived at reception and checked in smoothly so it seemed. We had requested a twin room but arrived in a double on retuning to reception and questioning this we were told quite abruptly told ' the hotels full nothing we can do' I explained our request and was met with a' yea I've seen it' while I accept it was a request which can't always be met but it would have been nice to be told this at check in. Room was nice clean and well presented. Booked in for afternoon tea asked at reception where to go and told to sit in the lounge. 20 min later still sat waiting reception had failed to let anyone know we were there. Afternoon tea was lovely and 'Bruno' was very helpful and friendly. Breakfast seemed ill planned knowing that the hotel was full there was not enough seating and a large que to get in. We eventually ended up seated in the lounge walking all the way through there and the dinning area to get the buffet breakfast. Staff didn't seem to be to keep up with the demand food was either not cooked or burned. Shame it seemed like a great hotel just not able to cope with being so busy.

    5
    « Pleasant surprise »

    Having never booked a Best Western I was pleasantly surprised at what a lovely hotel this was and would definitely stay again. Good breakfast and evening meal, lots of parking, good location, great room and very helpful staff.

    3
    « Mixed review... »

    The good... Hot shower,comfy bed, big car park, nice location across the road from a huge park within 10 minutes walk of the town centre all sounds good so far... The bad... Bar was just a few tables and chairs next to the reception area couldn't really be classed as a bar... And the breakfast was a big let down...The room was dull and lacked any sort of character,the food was all pretty poor and the staff couldn't keep up with demands for plates or keeping the buffet topped up... I appreciate it is a busy time of the year but surely the management know that and should accommodate for it... Not a terrible experience but not great either....

    5
    « Short break »

    Efficient welcoming reception staff. Upgraded room which was a pleasne surpriswe. Well appointed & plenty of space Evening meal & breakfast of excellent quality Parking easy even though hotel busy nwith conferences during the day Within easy walking distance of harrogate

    4
    « lovely stay »

    We stayed for two nights while exploring Harrogate and the surrounding areas. The hotel is well located, a few minutes walk from the town centre. Room was clean, warm and comfortable. We overlooked the Stray, would recommend that side of hotel.

    3
    « Free parking »

    An average stay in a nice hotel. Free parking was a bonus compared to other hotels that were slightly closer to the town centre, which was only a 5 minute walk away. Didn't use the hotel bar or restaurant as we walked into town.

    5
    « Real Old fashioned value »

    The hotel is both well located and easy to find. It is an impressive Hotel and the facilities and staff were very good. The breakfast is the best I have encountered for a very long time. I would stay there again if I was in the area.

    4
    « Good hotel but one or two issues »

    We stayed here for 3 nights while exploring Harrogate which is a lovely town. The hotel is only a 10 minute walk from the centre of town and is nicely positioned on the Stray. The hotel looks imposing from the outside, is nicely kept and the public rooms are in good condition. The Brasserie is attractive and we had a very good meal in there. However the menu did not change in the 3 days we were staying and I imagine if you stayed there for a week it would get a bit repetitive. Our room number 318 was just as described, an Executive twin with fresh carpet and furnishings, the only problem being one of the beds was on a slant (damaged leg ?) and should be replaced. The heating was perfectly OK for us and if you needed more heat then switching on the large towel rail in the bathroom provided a boost. Bathroom acceptable although a bit of TLC would not have gone amiss, i.e. sticky tape on wall could do with removing, toilet flush needed attention. We came back at 4.30 p.m. one day to find the room hadn't been made up, this was a nuisance as we were very tired and just wanted to rest. Reception were apologetic and offered to remedy the situation but in the end we accepted clean towels and more tea/coffee and left it at that. The staff were all uniformly cheery and pleasant, and we did sense they were a team. Bar prices pretty good considering you are in Harrogate and much cheaper than where we are from. So to sum up we had a pleasant stay in a comfortable hotel that just needs to keep an eye on housekeeping and the standards in the rooms. Reading the manager's comments on tripadvisor he seems very hands on and in our opinion with one or two tweaks the hotel would get better reviews.

  • 4
    « enjoyable stay »

    the room was clean and comfortable and the staff were mostly pleasant. the hotel was very busy with a bus trip and a BT training course, but this did not detract from the overall service. we enjoyed the food in the restaurant and will certainly return in the future

    2
    « Not good at all »

    I'd like to know what makes a Best Western " Plus" hotel as Cedar Court has very few plus's . This hotel is like something stuck in a time warp, my room a twin though booked for just me as single on the second floor was very poor indeed, the room was cold with a sole electric heater that apparently worked as you walked by a sensor, rubbish, bed was terrible , lumpy mattress and a quilt so thin it must have been Tog 1 , I had to double up with two quilts,woken up early by TV from room next door demonstrating thins walls. For this pleasure all yours for £85 no breakfast that's a tenner extra ! How on earth can a place justify this ......I wasn't even asked if everything was ok when I checked out .....no it wasn't and I won't be back.......many many much better hotels nearby and far better value for money

    3
    « An Autumn Stray »

    This hotel looks very classy from the outside. The staff are friendly and approachable. The lounges and rooms are comfortable and the location is alongside The Stray (the local park). What lets it down is the dining arrangements though. As it holds many events and conferences leisure guests are shunted around the building to eat in different rooms so as to accommodate the events. The food portions are stingy to say the least. The staff however, work really hard to please you in ever-changing dining arrangement. I dread to think how late at night they must work to shift stuff around.

    4
    « Great deal in a lovely town. »

    We stayed here on a short overnight Sunday break on a discounted offer from hotels.com but would have got it even cheaper if we'd dealt direct with the hotel. Harrogate is a Chelsea of the north and a lovely place to visit. The town centre is a short walk 15 minute from this hotel which has its own free car park. Rooms are spacious and comfortable. Breakfast is served in a vast dining room but it feels soulless. Drinks from the bar are exorbitantly priced so drink elsewhere is my advice. The hotel is historical and a bit decadent in its appearance, but modern-ish and comfortable enough inside... For value at the discounted rate I give it four, for overall at the published rate it is average and delivers what it sets out to...no more, no less... For a romantic something special, not here...for convenience and an acceptable level of comfort for a great price, while enjoying Harrogate and its surroundings, deal direct with the hotel and you will not be disappointed. Hope you find this helpful....

    5
    « excellent hotel »

    have stayed here several times - great location for shopping in Harrogate and visiting surrounding Yorkshire attractions eg Bolton abbey, fountains abbey. hotel always excellent. Hotel staff always pleasant and courteous

    3
    « Shambles of an afternoon tea. »

    I booked afternoon tea here for myself and two friends on 13th November. On arriving we were told to wait in the lounge and someone would attend to us. After a ten minute wait, we were asked if we wanted tea or coffee, which was wheeled into the lounge on a trolley complete with a jammy dodger on the saucer!! We were given tea for two instead of three and the waitress thought that was acceptable as she'd given us three plates. A group of five were also having afternoon tea and were in the same situation, having been given tea for four not five. The problem was only resolved when the manager came on duty and on being informed of the problem by both groups set about rectifying the situation, all credit to him. When we eventually had the sandwiches etc., they were good, although at 15.95, I would expect a china teapot and proper napkins not paper ones. In a town that boasts Betty's, The Crown and The Swan I really think they need to up their game. I was embarrassed as I was treating my friends as a thank you and humiliated at having to complain. Having had a meal in the restaurant in the past and been impressed, I was left feeling disappointed.

    1
    « Disappointing! »

    Beautiful building located in the lovely town of Harrogate. Definately not up to the standard of a 4 star hotel. Room was freezing upon arrival and I had to ask 3 times for a heater - the bathroom and room did not get warm until gone 1am! The reception staff were polite and helpful. Some of the chairs and sofas in the bar area have torn and ripped upholstery. In the bedroom the tv is on the wall and not easy to negotiate watching! The nights sleep was not good - bed comfy - but the creaking of the floor boards in the corridor and footsteps throughout the night was like having people walk right through your room. Breakfast was in the rather large Cedar Room - too large and it was like having breakfast in a canteen - staff in the breakfast room were rude and had no idea what they were doing - girls giggling and laughing and messing around whilst chaning the table cloths and the breakfast was sub standard - bacon was hard and wet and fatty - poached eggs were just popped onto the toas and by the time it came to the table the toast was cold and soggy - lids on warm food trolley when lifted off no where to place them - member of staff replenshing the bacon was so rude she nearly knocked me over and her excuse me was so abrupt I wondered why she had bothered doing the job she was doing! Tables too large - it was not the atmosphere of a four star hotel for breakfast! Staff milling around like wet weekends! Train your staff or have a senior member of staff ensuring the smooth run of your venueWhen asked on checking out had I had a nice stay I said no - receptionist asked me was there anything she could do - well yes get the whole experience improved! I will definately not be spending £122 to stay there again - it spoilt the weekend!

    4
    « Nice room but better lighting and desk needed »

    The room was nice, bed comfortable, but the desk (which I had specifically asked for) had no light and the chair was too low to allow me to sit comfortably. I ended up sitting on the bed to use my computer. Lighting was far too low for working (when will hotels allow you to have decent lighting so you can see to read and work!!) The shower needed instructions on how to use it. I managed it, but spent a few moments working it out.

    4
    « Very comfortable »

    the Bradford Cedar court is best described as friendly and functional.... So I wasn't expecting much... But ...This hotel is really quite good... And best described as friendly and very comfortable... Really comfortable... Immaculately clean, Big rooms, good service, very good setting. Free parking at the front of the hotel.

    4
    « Weekend with girlfriends »

    Great hotel. First night evening meal included. Great dinner. Rooms large and unexpected comfort. Near to town for all amenities. Would certainly recommend. I would definitely use this hotel again and recommend it.

  • 4
    « Good hotel, good location »

    Family weekend away booked with Superbreak. Thoroughly enjoyed it. We had drinks and a meal at the hotel on Friday. The service was good and the standard of food was also good. The first choice of starter for a few of the group was not available, however there were alternatives and we all found something we liked. Good choice of cheeses on cheeseboard. Rooms were comfortable but very hot as was the fitness room. Breakfast was good, service was slow however they were extremely busy and they did well considering how many people they had to see to. There was plenty to choose from and it was regularly replenished. The bar service was friendly and good. We had a great time.

    5
    « What a wonderful weekend with glorious weather »

    All the staff were great . Especially Brad,the barman. He was very good at his job. Nothing was too much trouble. Was very handy for town and had it's own huge car park. Which is very handy as parking is not easy. The room was lovely only downside was that we expected a real king size bed. The food was very good. We ate every meal in hotel not bothering to go elsewhere and the bar was very comfortable

    5
    « Warm & Welcoming »

    I chose this hotel after reading other reviews on Tripadvisor and was not disappointed. It is a very grand hotel and I highly recommend it. Firstly, a very warm welcome from a beaming receptionist is just what the weary traveller needs. Secondly a great location, close to Harrogate town centre, and easy to find. Thirdly, our room was great - clean and comfortable and with nice views overlooking the parkland to the front. As the hotel is set back from the main road noise was not a problem. We booked a table for dinner, but then decided to eat at the bar. This was not a problem, in fact all of the staff we encountered were marvellous. There was a Vintage Ball on the evening of our stay and we sat in the bar watching all the people in their glamourous costumes arriving which was lovely. Finally on to breakfast - everything you need, buffet style. What more can I say? Best Wetern hospitality at its best!

    4
    « Great stay »

    Recommended by Tracy Mays to stay here, great recommendation Tracy, it's a lovely hotel, clean rooms, good breakfast, excellent service from all staff, easy walking distance from Harrogate centre. Will definitely return.

    3
    « A reasobable stay »

    Me and my wife stayed for 1 night while attending the home build and renovation exhibition. We arrived at around 1500 and went to our room. The room was a little tired but clean never the less. We only had 1 towel on the rail but found another in a plastic bag in the wardrobe, despite being clean if was very rough. We had several drinks in the bar which I found a little pricey £4.50 for a can of Guinness. Our meal in the restaurant on the evening was very nice indeed, my wife and I both had the smoked salmon which was lovely, for mains we had the beef cheek and the sea bass, both were cooked to perfection. Sleep was good, comfortable and undisturbed. There is a clock but not one you can see in the dark. Breakfast in the morning was of an average standard. The sausage and bacon were of good quality, however there were no cold meats or black pudding on offer. In short an average stay. I would stay there again but it would not be the first place I looked when staying in Harrogate.

    4
    « Pleasant!!! »

    Lovely superior family room, even included a bottle of Merlot. Staff were friendly and helpful. Fitness suite was a bit tired, so don't expect too much. USB sockets in room were fab for charging phones etc. Breakfast was nice. Would definitely come again. x

    5
    « Excellent hotel, good food and very friendly staff »

    We stayed for one night at this hotel for the Vintage Ball event. The event was excellent, good food, excellent service and great band! This is a very interesting hotel giving you an insight in to some of the fascinating history of Harrogate. Our room on the ground floor was excellent and we had a good nights sleep after all our energetic dancing! Breakfast was varied and well cooked. Would definitely recommend this hotel and we will most certainly be returning. Many thanks to all the staff at Cedar Court for a very enjoyable stay.

    5
    « Fantastic friendly hotel »

    Fantastic hotel , staff are very helpful and friendly , rooms are very clean , the cooked buffet breakfast is superb and good to see a member of staff checking Temperature of the cooked food with a digital thermometer , the hotel is really close to the town centre 10 minute walk , overall a superb hotel and would definitely book this hotel again and I would definitely recommend this hotel 5 stars !!!!

    4
    « Pleasantly Surprised On My First Stay »

    I have often been past this hotel but decided to stay for the first time in November. I was very happy with the hotel. The staff are very helpful and attentive and do their best to make your stay enjoyable. You can enjoy bar meals in the evening or fine dining in the restaurant. Breakfast is a great buffet and to be recommended.

    5
    « Anniversary Trip »

    We decided on an overnight getaway for our 41st wedding anniversary and we were not disappointed with our stay at the Cedar Court. The hotel was comfortable, reasonably well located (short walk into town) with ample free parking. All of the staff we encountered during our stay were friendly and attentive. After an interesting stroll around Harrogate, punctuated by the obligatory coffee stops, we returned to the hotel. Having relaxed in the lounge and our well appointed bedroom, which had ample facilities including reasonable en suite; decent wardrobe space and storage including room safe; decent lighting; good TV; plenty of space and a good view over The Strays to the front of the hotel. In the evening, we had an enjoyable tasty dinner in the hotel Brasserie with a reasonable menu selection - plus a nightcap later in the comfy hotel Lounge!! . We had a great night's sleep (very quiet) and the buffet breakfast was excellent - set us up for the rest of the day!! We will undoubtedly return to the Cedar Court some time in the future and would recommend it based on our experience. .

  • 3
    « Nice hotel but rooms noisy »

    Stayed for two nights last weekend with wife and daughter. Hotel is very pleasant, but the room was let down by paper-thin walls whereby you can here every word spoken on next door's TV (both sides). Additionally it didn't help that staff were constantly throwing empty bottles into the recycling bin outside our window late at night (after midnight).

    4
    « Very clean and tidy »

    Our room was on the first floor overlooking the common opposite. The staff were reserved friendly and helpful. The evening dinner was well cooked and served promptly. It would have been better if they changed the dinner menu daily. Having said this they did have a very large function for Halloween which may have made a difference.

    4
    « Group Stay »

    Just back from a 4 night stay at CCH. We were part of a group of 40ish folk on a rail discoveries holiday. My husband and me both found the CCH to be well run, clean with good food and very pleasant young members of staff. Our twin room was nice with fresh towels, tea/coffee/biscuits and toiletries refreshed daily. Also there was a large bath with unlimited hot water which was taken full advantage of twice each day. As we were a large group we had dinner at 7pm each evening in our own dinning room set smartly with crisp white table cloths and candle light. The 3 course meals were always large platefuls, tasty, well cooked and piping hot. Breakfast was taken with the rest of the hotel guests and was up to standard. We are aware that as part of the rail discoveries group we were looked after and treated very well indeed even when we come back on Halloween a wee bit tipsy with a painted face ;) lol

    4
    « Rail Experiences »

    We stayed at this hotel as part of our holiday. The hotel was over and above what we were expecting. The room was spacious, clean and very comfortable. The food was very varied, beautifully cooked and presented. The staff were helpful and gave very good service. We would certainly visit again and recommend it.

    3
    « Very average food »

    The hotel has a beautiful setting and accessible to many of Yorkshire's attractions. Rooms are average, similar to a Premier Inn...no frills, no extras. Lighting was very poor. Restaurant :Poor food dried up on hot plates over all 3 days . After complaining the service food and quality improved dramatically.

    5
    « Grt Hotel »

    A really lovely Historic Hotel . Large rooms ,warm,clean and comfortable.Staff very approachable. Breakfast was served in a large lovely spacious dining room and very good with lots of choice and not greasy!!! The hotel is abt a ten minute walk from Harrogate centre. I would recommend this hotel and would def stay again.

    3
    « Bit smelly »

    Nice hotel. Lovely staff but the room was a bit smelly!! Also a lack of leisure facilities on site compared to other Best Western hotels. The hotel is well situated in Harrogate and the food was excellent,

    3
    « Breakfast is the start to a good day but this could be much better »

    microwave bacon poor sausages and staff faces looked like they didn't want to be here!!!!! NOT a good way to start the day!!! and we had to pay £30.00 for that ???? Never again plus we thought we'd actually booked and paid for breakfast I wish we'd gone out for breakfast

    5
    « Another top stay »

    Stayed after an awards dinner at the Cedar Court Hotel, so we also got to sample the food. Got to say everything was top notch, from the delicious salmon main course to the hospitality. From the moment we arrived, nothing was too much trouble, and General Manager Simon + his team really looked after us. The room was v comfy, and looked recently refurbished. I slept really well. Only one downside - I had to work early on Saturday morning, so wasn't able to stay for breakfast. Bad times. Location-wise, it would be the perfect base for a weekend exploring Harrogate, as it has a large free car park (town centre parking can be v. expensive!), and is only a short walk from the centre.

    2
    « Very disappointing »

    I had originally booked a standard double room at a cost of £300 for 3 nights however after checking the website it was an awful lot less than this! I was advised that the price could fluctuate up or down as it would if you were booking a foreign holiday. (Not convinced by this argument as the UK is not subject to fluctuations in the rate of exchange. I've also never stopped in a UK hotel where this has happened ). In fairness to the hotel I was given complimentary upgrade to an Executive Room but if this room (336) is considered to be a spacious room I would hate to see the standard room! The room absolutely reeked of damp on entering, unable to open the window and the TV is secured to the wall in one spot meaning you are only able to watch it from the chair in the corner of the room. All in all very disappointing compared to other Best Westerns with a lower star rating.

  • 4
    « Recommend »

    Very comfortable beds, room was warm and very spacious even with an extra bed. I did book an extra bed as i was travelling with two children but this was not in the room when we arrived. Staff member attended to it straight away.

    5
    « Very happy with the service »

    Very happy with the hotel and would definitely recommend and stay here again x The staff was very polite and very helpful. We enjoyed are breakfast lots of choice to pick from. We will definitely be booking this hotel again when we visit harrogate

    4
    « Stephanie pearce »

    The only thing that stopped me from giving 5 stars was because the pastries on the breakfast were a little dry & seemed shop bought so were slightly disappointing the rest of the breakfast selection was very good though as was our stay rooms were roomy & clean & the staff were were very professional

    4
    « Close to the Town and reasonably priced »

    If you want a decent Hotel at a reasonable rate, within walking distance of Harrogate Town centre, this is the place. Plenty of free parking; the rooms were comfortable and clean and the staff were pleasant. We only had breakfast, which was at an acceptable standard for the room rate. Would use again for an overnight stay or short break.

    4
    « Nice break »

    Hotel was in a very good location 10mins walk from Harrogate centre and was nice and clean, staff were very polite and helpful. We had a superior double room which was great however the bathroom was a little on the small side. Only downside was some guests using bad language in the lounge which you don't expect in a 4 star hotel.

    5
    « nice break »

    we had a lovely time at this smart hotel! comfortable, friendly and clean, it made a nice base for local exploring..we will come here again and recommend it to others. It's so nice to explore the Yorkshire Dales from Harrogate.

    3
    « Ok hotel but nothing special »

    Just spent one night here and it was ok but nothing special. The positives was that the food and the service in the restaurant was excellent but the negatives were: 1) Smelly room - 225. 2) Very small gym and no swimming pool. 3) The gym room cards did not work, even after being issued twice. Also as it's Harrogate, most of the people staying here were old people.

    3
    « Just ok! »

    Stayed here for 1 night in October. The hotel is in a lovely position about 5 mins walk from the centre of town. The reception, bar and breakfast areas are very nice and the staff were very friendly. Our room was located on the ground floor - room 107. It was ok - not really up to 4 star standard compared with other hotels I have stayed in. The heating source appeared to be a wall mounted radiator - which could be adjusted. The room was quite chilly when we arrived so we turned the heating up and then in the middle of the night is was really warm and had to turn it down. Not much in the way of tea and coffee facilities were supplied - we had to ask for refills on reception and just 1 pack of 3 custard creams were supplied in terms of biscuits. I had emailed the hotel in advance to advise it was my friend's birthday but we didn't get any special treatment! I also paid more booking direct over the phone with the hotel rather than on the website - it was only a couple of pounds but that's not the point. I had rung a couple of days before I booked and was quoted 68 per night advance purchased with breakfast but when I rang to book a couple of days later I was told it was no longer available and the price was now £88 per night advance purchase - I booked the hotel over the phone and later when I looked online it was advertised as £86 per night bed and breakfast advance purchase! There was a good choice at breakfast and I was able to leave my car at the hotel for the day after we checked out while we walked round Harrogate. Overall I would describe the hotel as average. The room could have done with updating and it wasn't much better than a 3 star best western I recently stayed in at Huby which was much cheaper. It was clean and parking was good - but the hotel itself was nothing special and was ok for a 1 night stay. As a best western rewards card holder I also wasn't offered any upgrades etc when checking in even though I presented my card.

    5
    « Welcoming staff and very good service. An enjoyable stay. »

    I stayed at the Cedar Court Hotel, Harrogate on Friday 16 Oct 2015 and must say it was an enjoyable experience. The event my husband and I attended at the hotel that evening was very well organised, great service and food and the room was spot on. The last time I stayed at this hotel was the day I got married in 2012 and on both occasions we have had brilliant service from the staff. Very welcoming and friendly hotel ? I would definitely recommend to others.

    3
    « Anniversary break »

    Lovely hotel few things let it down the night we were there there was a function on and when we went to bed loads there was loads of noise and they were very rowdy and it was directly under our bedroom window do not really expect guests like this in such a nice hotel. Also on the morning my husband asked for some black pudding with his breakfast we asked 2 people and never received the black pudding one of the staff that we did ask was the reservations manager when we finished our breakfast we went back out through the lounge and the reservations manager was standing chatting to staff my husband said to her or by the way I never got the black pudding and all we got was a half hearted apology very disappointing for such a nice hotel

  • 5
    « Amazing wedding!! »

    My wife and I got married here on 3rd october (sorry for the late review I am new to this) It could not have gone better, the whole day was fantastic, all the staff were excellent throughout with a special mention to David the duty manager that night he was simply awesome, nothing was too much trouble for him, right from the beginning and reassuring me before my speech which I was nervous about to finding my wedding gift from my wife which I had misplaced- he placed it back in the room. The whole day went so smoothly. The wedding breakfast was superb as was the service during it. I wish we could do it all again there, Thank you so much!!!!

    4
    « A family weekend amongst the NASUWT teachers event. »

    Despite some sort of convention for 100 teachers, we managed to dodge the registration and check-in. Large, comfortable rooms with large and comfortable beds. The walls allowed a little noise to transfer through from the next room, but as we had the same tv programme on in the morning, it didn't really matter! Breakfast was good with plenty of alternatives from the usual buffet, including waffles and scotch pancakes, although the teachers had left little to choose from. We liked the hotel and the staff were very welcoming. I think I will try to avoid conference season next time we stay though.

    4
    « best western »

    Room was nice a bit dated . There was 3 of us my son had a sofa bed but it almost touched the bed so you had to climb over the bed to get to the other side . The bathroom was nice clean and had a bath and shower . We ate in the bar the food was really nice the breakfast was faultless plenty choice n the dinning room was lovely .the staff were also nice the boy and girl serving at the bar were very polite and chatted away to guests .

    5
    « Impressive customer service and extremely helpful staff »

    This is the third time my wife and I have stayed at this hotel, and each time it has got better. This is mainly due to the friendly but extremely helpful staff. This time we had the added bonus of staying in a fantastic suite that we believe is a new addition. Its internal glass walls compliment a double aspect room, it's huge bed and modern decor make it a fabulous place to stay. The food in the restaurant was perfect for us, particularly as I have some dietary issues that they dealt with easily. The staff throughout were always willing to go that little bit extra. We will be going back, and will definitely be staying here again.

    4
    « Nice hotel with car parking »

    Booked this hotel so we could have a birthday meal in town. The rooms are fine, and the reception rooms are very pleasant. Going out through the rear car park it is a 10 minute walk to the centre, and the car park is free.

    5
    « lovely hotel »

    Stayed here just one night wish. could of stayed longer. Clean warm and friendly hotel however was dissapointed with my bar meal being welsh had fish and chunky chips a dissapointing meal very small potion for £9.50, but breakfast was fab and plenty off everything it made up for my poor evening meal. Overall though plesent stay beautiful hotel with stunning surroundings and very close to harrogate army foundation college which was my reason for my stay. Would visit again for a nice short break to see more of sites in harrogate beautiful place

    4
    « Good value »

    We went with friends on a 3 night package that included evening meal on the first night. The meal in the restaurant was pretty average, and we certainly wouldn't recommend it unless you are on a deal, like we were. There are much better places to eat, within walking distance, in Harrogate. Apart from that, the hotel was good and service was excellent.

    5
    « Great value for a very nice hotel »

    All good, lovely bed and a huge room. Staff were really helpful and the bar was very reasonable - ordered a pizza and it was cheap but absolutely lovely. Will happily use this hotel again on our next visit - will allow ourselves a bit more time to enjoy the service

    4
    « Harrogate weekend »

    We decided to stay at the Cedar Court Hotel for a 2 night (Friday/Saturday) break in Harrogate after reading several reviews. From the outside, the hotel looked impressive and there was adequate free parking. We had booked an executive double, which was on floor 2 overlooking the Stray. It also had an adjoining childs room with bunk beds. It had all the usual facilities, including wifi and flat screen TVs, but no mini bar. The room was very clean and tidy. The bathroom was small, with a shower over the bath, but again clean and tidy. The hot water was warm, at best, and you had to run the water for a while before you felt any temperature change. We had an really good meal in the Brasserie on Friday night, where the service was also very good. Both the menu and the wine list gave plenty of choice. Breakfast was self service with a range of hot and cold food to choose from. There was a teachers union conference at the hotel over the weekend, but the overall service and bar service in particular was very good, even though it was quite busy at times. We weren't disturbed by any noise at all. We did, however, think it was a little overpriced, but would recommend the hotel and definitely stay there again.

    5
    « Two artists discover luxury! »

    Recently my partner Jackie had two pictures accepted to hang in the regional exhibition of the UK Coloured Pencil Society. So we took several days out from our work in Gloucestershire to deliver them to Richmond in Yorkshire and to attend the Private View the following day. The hotel that we booked for our two-night stay was the Cedar Court Hotel. A Best Western Plus hotel. The magnificent Grade 2 listed building was a fantastic place to stay. When we arrived we found that we had been upgraded from a Double to a Suite. An ultra-modern room with several "frosted glass" interior walls, a snazzy white sofa partly covered in a vibrant patchwork patterned fabric and cushions to match, a separate dressing wardrobe area and an enormous comfortable bed. We took dinner in the Brasserie Restaurant and it was an experience worth repeating. Our sumptuous dishes were superbly presented (with artistic flair) and we thought that our meal was the best restaurant food that we had eaten all year! At breakfast (Jackie has a gluten intolerance) the Hotel had provided gluten-free sausages and toast to accompany the huge selection of hot and cold fare available. The restaurant staff were courteous, helpful and very friendly. We spent an enjoyable day exploring Harrogate, splashed out on elevenses at Betty's Tea Rooms and "shopped 'til we dropped"! Early evening we drove back North to Richmond for the art exhibition Private View where Jackie discovered that she'd won the President's Award for her butterfly and bee triptych. Our two night stay at the Cedar Court Hotel was memorable for all of the right reasons. It gave two hard-working artists the luxury (and TLC) that we really look forward to. Definitely a hotel to recommend!

  • 4
    « Lovely staff »

    One night stay at this hotel. Very friendly and helpful staff. Good selection of hot and cold breakfast. All facilities were available in the room including tea and coffee. Twin room was clean and spacious.

    4
    « Lovely setting »

    This is a very nice hotel, it's location means you are close enough to town to walk, about 10 min, but on the fringe of a wonderful park. Rooms are very clean and well presented. Free gym. Lifts are very slow. Service very good.

    4
    « long weekendbreak »

    stayed at this hotel several times before. never been dissapointed,although the room this time was a little smaller than we have had in the past even though it was the grade as in the past. the food, service, staff and location are excellent.

    5
    « Retired Police Officer's Annual Jolly!!! B&B with Evening Meal »

    An excellent Hotel in a good location with easy access to Harrogate Town Centre, excellent Breakfast choice, evening meals a bit bland but plenty of choice and quantity, beer £4.00p per pint, could have been cheaper and us old uns with no driving to do would have probably drunk more and spent more.

    3
    « Disappointing Service, Facilities and Staff Errors »

    Booked as a member of a party having afternoon tea and stay for a "hen" weekend, I was actually satisfied with the room and the breakfast. However, a room had been booked for Afternoon Tea but Reception staff appeared not to know this and did not direct members of the party accordingly. When the room was eventually pointed out, it was cold, bland and completely unprepared - despite many members of the party being delayed so staff had plenty of time to prepare. I had to ask for the heating to be put on and, unbelievably, when I asked if there was any music available I was told that the hotel's ONLY CD player was being used by the Wedding Party at the other end of the hotel!!!! The Afternoon Tea was disappointingly small (a couple of sandwich quarters and two small pieces of cake each) and the only atmosphere was provided by the guests themselves via iTunes!! At check-out the following day, each and every one of us offered our payment for the Tea, each being told that there was a Nil balance, therefore nothing to pay. Unbelievably (although it should not really have come as a surprise) the organiser subsequently received demands for payment and veiled threats that the amount would be taken from her card regardless if immediate payment was not voluntarily made. This has, of course, now been done. It would have been done ON THE DAY if hotel records were accurate!! Maybe those in charge felt that they were only dealing with a Hen Party so that service and competence did not matter - THEY WERE WRONG. Perhaps Managers need to review their booking and billing procedures? We had a lovely weekend with the Bride-To Be but these unfortunate and unnecessary glitch has left an unpleasant taste and I doubt that any of us will be returning to this Hotel.

    5
    « Hotel in style at Harrogate »

    We planned a week away to visit some of our favourite places in and around Harrogate. Harrogate is a Spa town and it is "an inland resort" so there are plenty of places to choose to stay. We wanted a hotel with style, easy access for car parking and within walking distance of the town centre. This Hotel was ideal. It's full of character without being austere. Staff were friendly and helpful, keen to help us enjoy our stay. This is a busy hotel and popular for functions and weddings. We were aware of some late night revellers but it wasn't a real issues. Being greeted by Bride Grooms at the Hotel entrance was a pleasant surprise. I'm sure not everyone get a greeting like we had.... I recommend going for the best rooms for extra comfort and a visit to the Hotel website for special offers.

    1
    « Bad hotel and bad staff »

    We stayed at this hotel for two nights as a close friend was getting married and we fancied staying in something a bit more special than the usual travelodge. Our first room had a wasps nest in the air vent and I was stung. When I told the management, their response was to laugh and say 'one free with every room'. When I asked for vinegar for my sting, I was handed a sachet and they walked off. We were eventually moved rooms, having to move our own luggage, to right above the reception room, which was very loud. The staff were very rude and unhelpful. On the second morning, we were woken up three times by housekeeping entering the room despite a do not disturb on the door and being asked not to come back until we checked out. At breakfast on the second day, we ordered off the menu to be brought our poached eggs on one plate, put in the centre of the table and expected to share. When I asked for separate plates, the waitress huffed off with a sigh. I couldn't even believe they thought this was acceptable in the first place. On leaving, I was asked about my stay and I said not good to which I got no response at all. Will never stay here again.

    4
    « Higher than average hotel »

    Stayed 3 nights with a Road Scholar tour group. Room was very Victorian, clean and rather large for a European hotel. Cheerful, helpful staff. Had buffet breakfasts and dinner at the hotel's Brasserie Restaurant (see separate review). Would definitely stay here again.

    4
    « Short break in style »

    A group of 45 of us pensioners stayed for four nights in this large spacious hotel. We were looked after very well by the staff, particularly the youngsters waiting at table for our evening meal. The were always well turned out, friendly and helpful. The rooms were clean and comfortable and it was great to have a bath after a long day sightseeing etc. It was a shame that the lift appeared to be unreliable which was difficult for some older members of the group. However, the staff were very helpful

    3
    « average hotel »

    Stayed here as part of a Rail Discoveries Tour. The staff were very attentive and helpful. When the toilet flush in our room broke, once reported, it was fixed very quickly. The room was average to say the least, the windows only opened a fraction so I requested a fan as it was too hot for me. I am unsure why the duvet (synthetic) was wrapped in a sheet instead of a duvet cover, as were the pillows (synthetic) The breakfasts were fine but the dinners were poor. As we were part of a group, we had a different menu to other guests. I had to send food back twice to the kitchen and I noticed other guests did the same. I feel this hotel does not live up to what I wold expect a four star hotel to be. However, I was impressed by how the staff dealt with issues and how quickly.

  • 4
    « Friendly staff »

    Stayed here 4 nights on rail discovery holiday. Room fine. Food was excellent as usually with a large party food can be mass produced. Staff very accommodating. Not far to walk to centre of harrogate. Would definitely recommend it. WiFi ok in room but only for light web browsing.

    5
    « Lovely staff »

    Visited for a short course today but was very impressed with all the staff, especially a really friendly lady in the coffee bar area called Sue Oliver. She went out of her way to serve us whilst we were waiting which was unexpected and very welcoming.

    3
    « Average Hotel - Premium Price »

    Average, but with a premium price. Having traveled quite a distance and being exhausted found that the hotel was jam packed with wedding guests and drummers banging drums for an hour right under our room window. We asked if they could move inside to the reception area, and why couldn't they have warned that this was happening before we had gone to the room. Staff didn't care, to frightened of offending the wedding guests, offered nothing more than a shrug of the shoulders, and then on check out found additional things added to the bill, which if i say i have not had, I have not had! Not, are you sure you did not order that! Rank average service.

    5
    « great weekend break »

    just had a great weekend break at this hotel staff were good in every department rooms were good breakfast was excellent definitely be back for another break , only complaint was next room were quite noisy and walls were quite thin but the hotel can't do much to remedy that.

    5
    « Outstanding accommodation and 100% customer service »

    Over the past 6 weeks I have stayed in 3 hotels in Harrogate but this is by far the best. The rooms are immaculately clean, spacious and beautiful. You have a wide choice of beautiful food either bar food or restaurant and both are fantastic with very short wait times. The tables are cleared straight away and both areas beautifully clean. Wide selection for breakfast and nothing has been missed :-) The staff had been absolutely outstanding and considerate. Natalie on reception should be promoted for making my stay so special and accounting for my every need. Thanks Natalie. Dan works on the bar and again so pleasent and polite. You are a ten minute walk form the town centre and the parking here is ample especially for all our BT open reach vans :-) I would definitely stay here for pleasure. Thank you.

    3
    « Mixed experience »

    Our experience at Cedar Court, Harrogate was marred by noise from a connecting room and the floor above. Our room was clean and comfortable but the connecting door totally failed to insulate the most basic noise at night. The toilet habits of residents above were also clearly heard during the night and disturbed sleep. We expected breakfast in a 4-star to be served but it was self-service and the quality was just average with lots of waiting around for items to be replenished .Also some basic items were not always available. Staff were generally helpful but some had problems understanding English. Good marks for location, its appearance, the comfort and cleanliness of the room and a generally helpful staff but a big minus for two unrequested wake-up calls at 7am. We made the mistake of not requesting a different room after day one, thinking things would improve. The manager has since apologised for our disappointing stay.

    5
    « Excellent »

    We stayed in a group at the hotel and could not find any fault at all. We had received a lot of help arranging our stay beforehand and from the moment we arrived at the hotel we felt very welcome. The rooms are spacious, comfortable, clean and quiet. Breakfast was a buffet with hot and cold food, just about everything you could want. We ate in the hotel both nights and thoroughly enjoyed our meals, the menu had a good choice and the food was well presented and cooked and we all felt it was very good value. All the staff we encountered were efficient yet very helpful and friendly and a credit to the hotel. Lots of free parking and just a 10 minute walk to the town centre plus free wi-fi. Harrogate is a beautiful town and I would have no hesitation in recommending this hotel to anyone.

    4
    « Pretty good hotel »

    We stayed at the Cedar Court for three nights at the end of September. We enjoyed our stay. Harrogate is a really nice place to visit. It has a lot of upmarket shops and restaurant's (perhaps it was just us not seeing them, but very few pubs). Cedar Court was OK, but could have been better for what it cost. Maybe I expect too much, but there were mould stains under the shower mat, and the silicone around the sink was deteriorated. Little details that don't really detract from your stay. Annoyingly, on our last night, the maid service only left one large towel. I called by reception to ask for another to be taken up. The young lady at the desk said there would be some in the top of the wardrobe. There was an empty zip bag there in the morning. So a bit disappointing on the service front. On the plus side, the breakfast's were absolutely the best I've had ever. Oh n the the bed was really comfortable. So all in all it was a OK place to stay.

    3
    « Not upto the mark »

    This Hotel was a let-down. Yes we had a great room, but we paid for a soupier room and we received one no issues there. When we arrived mid-afternoon parking was difficult due to a funeral, not imposable but the parking lot behind the hotel was empty a notice telling clients about it would be nice. They had real ale on Monday afternoon, Monday evening a towel over the pump it stayed there for our two day stay. While the breakfast was fair it was self-service, the only hotel to do this on a 5day tour of the north of England 4 Star service no. We eat in on our second night here, at best poor bistro food, served by none natural English speakers with poor English. The other hotels we stayed in did served breakfasts, with first language English speakers. Simply not, up to the mark. Best advice find a family run hotel they may be smaller but from our experience a lot better for service food rooms may be smaller which was the only issue we meet on out tour.

    5
    « Very special stay! »

    My fiancée and I couldn't fault anything.Great staff,accommodation and breakfast for kings:) Hotel is very close to centre of Harrogate.Everybody was relaxed but very professional,always there to help you .

  • 5
    « Amzing wedding venue »

    We had our wedding here on Saturday and cannot rate it highly enough! The food was stunning, everyone said so .The bridal sweet was beautiful. The staff were very attentive, with particular mention to Carla who pretty much organised it all for us, and David who was our MC for the day and was simply awesome! We wish we could do it all again and highly recommend Cedar Court for anyone looking for a wedding venue.

    5
    « great value hotel »

    Wonderful staff, very friendly and attentive. Room slightly smaller than it looked online, but very comfortable beds, clean and tidy, service was exceptional. Highly recommend this hotel, close to centre of Harrogate, would definitely stay here again.

    4
    « Nice overnight stay »

    We had a nice overnight stay - this is a really impressive building in beautiful grounds. Easy access to Harrogate town centre and to Betty's! We had a nice sandwich and tea/coffee on arrival. Our room on the first floor was really nice. Breakfast was a different matter - help yourself hot buffet, not really impressed. Very basic and quite tasteless. Staff did not engage with us or offer a smile - perhaps some staff training is required? Receptionist very pleasant on checking out though. The breakfast and staff that morning let the stay down really.

 

Getting to the hotel ...

All directions
·From: Highway A1. To Wetherby, then A661 to Harrogate. M1 or M62 to Leeds, then A61 to Harrogate. Just ahead is the BEST WESTERN PLUS Cedar Court Hotel.