BEST WESTERN Hotel Harker Heights,  Harker Heights

4.0/5  - based on 79 guest reviews.
511 Pan American Drive, 76548-1984, Harker Heights, United States - See map
+1 254 432 5106 +1 254 432 5257

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Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
TripAdvisor Traveler Rating
based on 82 traveler reviews
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With an ideal location and superior guest services, the brand new contemporary Best Western® Harker Heights is the prime choice for military members, business and leisure travelers. The Best Western® Harker Heights offers everything you need for a pleasant stay from free hot breakfast to free high-speed Internet access. When looking for Harker Heights hotels, location is important and we offer guests easy access off Highway 190. We are located 10 minutes from Fort Hood Army Base and offer great rates for military members. Whether you are serving your country, visiting a loved one at the base or need an extended stay, a comfortable hotel with new and updated modern amenities is important. From business travelers to the military, construction crews and leisure travelers count on our Harker Heights hotel to provide top notch accommodations. Our free hot breakfast is the ticket to getting the day started off right. Enjoy hot waffles, eggs, breakfast meat, plentiful cereal selections, pastries, fresh fruits and yogurt along with other breakfast favorites. Our famous 100% Arabica coffee or chilled juices are the perfect addition to a hearty breakfast. When staying with us, you'll feel like you're at home. With our brand new pillowtop mattresses, you can rest assure that you'll have a great night's sleep. All of our rooms come with free high-speed Internet will help you get work done efficiently and without hassle. Cable satellite featuring cable, HBO® and sports channels. Take advantage of a variety of hotel amenities including outdoor swimming pool, fitness center, guest laundry and Tesla car charging station. We are walking distance to HEB grocery store, restaurants and minutes away from a shopping center. If there is anything more we can do to better your stay, just ask and we'll go above and beyond. Our top priority is our guests' happiness. Book now at the newest hotel in town. We look forward to your stay at the Best Western® Harker Heights.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 82 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
45
Verygood
 
21
Medium
 
6
Poor
 
6
Horrible
 
4
Business Business 25
Couples Couples 8
Family Family 34
Friends getaway Friends getaway 4
Solo travel Solo travel 5
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Harker Heights,Harker Heights
  • 4
    « Very Nice, Comfortable and Renovated »

    Great place for the price. Carmen and hotel staff were excellent. Hotel was very clean, smelled good and well taken care of. Hotel was near restaurants and fast-food, stores grocery and movie theater. Also, immediate freeway access.

    5
    « ONLY place to stay »

    Staff is always courteous and helpful. Location is great for me. The room has always been clean and comfortable. The pillows are great for sleep or relaxation. I have stayed here over a dozen times this year. The only place I will stay in Harker Heights/Killeen

    4
    « Pretty good »

    The rooms are clean, modern, reasonably spacious, bathroom was a little cramped but not horribly so, the complimentary breakfast was decent, shower could have used a but more water pressure overall a decent stay

    3
    « Beds Way To Hard and Dangerous »

    The beds are way to hard. They also have platform beds in the rooms and they slip off the platform when you try to get on them. I almost fell off due to that. Also, air conditioning did not stay on most of the time. It was hot while trying to sleep.

    3
    « Nicely Remodeled »

    Stayed one night. Great firm bed, good micro and fridge. Good channel selection on LG television. Good water pressure in shower, which is always a plus. Very nice staff. Okay area, fast food and other nearby. I'd stay here again if I pass this way.

    5
    « Nice place to stay »

    For the last five years or more this has been the perfect place for me. I have even brought friends to this hotel and they love it too. This hotel is close to where I had to attend business meetings. This hotel is close to eating places, shopping places...it's just a great place convenient for driving.

    5
    « Rating BW from a wknd trip »

    Glad to stay at a newly opened BW in Harker Heights during a holiday weekend. Everyone was very nice and helpful. Breakfast was very organized and fresh. The cookies daily were fresh and yummie. Hotel was n a good location and very close to eating places and the highway.

    4
    « Solid hotel for business travel »

    I am most pleased as I go into my 3rd week here in Harker Heights. Very good staff and helpful in every way. Carmen is a delight to work with. Rooms are nice and spacey, shower has enough hot water and internet is better than average at this price range. Free Breakfast is good but about the same every day. I do wish they would add sugar free syrup for diabetics. Location great as it is 3 minutes from expressway and has a grocery store just across the street. Some fast food joints nearby as well. Best Western has certainly improved on the previous ownership. They have Direct TV but no mlb or nhl channels, but they do get NFL network. Decent size TV. Have a refrigerator and a microwave in the room. Only reason I did not give a 5 is that the hotel is designed to serve the budget or business folks on the road.

    5
    « wonderful experience »

    We enjoyed our stay and the staff was pleasant and very helpful. Breakfast was always hot and very good. The hotel is clean and the beds are fantastic.. We would go back and stay again..Check in was easy and we were late getting there but they didn't mind. We got our room and we were asked if we needed anything before we retired.

    1
    « good luck »

    all I can say is good luck with your room keys. and when you do have an issue, be prepared to get blamed for it not working. over two days at the hotel, we went through roughly 13 sets of room keys. the front desk will just tell you that it's your fault for putting your key close to a cell phone, or television, or radio, or microwave, as these items will deactivate your room key. i didn't have a cell phone with me so there went that excuse

  • 5
    « The Best, Best Western I have ever been too!!! »

    This is the Best Best Western I have ever been. The Staff was extremely nice, the Hotel was clean, updated with a modern look from the entry to the rooms. We had microwaves and refrigerators in our rooms, our beds were comfortable. We stayed on the 1st floor, and it was quiet. The location was perfect! We were minutes from the malls and all of the restaurants, and literally 15 minutes from a water park we enjoyed while we were there. We will be back there every time we come to Killeen, Texas.

    4
    « pretty good compare to some in the area »

    some of the other we looked at didn't appear to be in as nice shape for the price, the lady in the breakfast area was very nice and she has a welcoming attitude and it really nice in a large area. pool was nice and clean.

    5
    « Great Service »

    Very friendly Crew and rooms very very clean and nice, Breakfast was good hot fresh made cookies was offered to us when we checked in, Over all very good stay here at Harker Heights. I will be back and besure to stay here.

    5
    « Great family friendly place »

    The staff are friendly, Patricia the receptionist was always helpful the whole week we stayed. Another plus is that the rooms are clean and they provide you with anything else you might need. My kids loved the cookie station and breakfast was great! The pool and laundry room are a plus. It's also close to restaurants and shopping.

    5
    « Great Service-Great Hotel Stay »

    See Carmen she is extremely sweet and very helpful. We had many questions about the area and she went above and beyond on letting us know what the local favorite places to eat and go visit. The new breakfast employee also was very sweet overall that's what made our stay so enjoyable. This is a GREAT hotel! Thank you to the staff at Best Western for a memorable stay.

    5
    « Clean and Friendly »

    Comfortable bed!!! Clean, and new. Would stay again if we are ever in the area. Friendly staff willing to help. Location convenient to good dining, hoping and Fort Hood. I don't know what else to write this is really ridiculous, must be minimum of 200 characters, just trying to fill space now.

    4
    « Sold house no place to stay »

    Overall this hotel is excellent. I can only remark on a couple of things they can improve upon. The breakfasts need more variety. The gym needs to be monitored more frequently to ensure the equipment is clean and working and the a/c is on and properly regulated.

    5
    « Modern Decor »

    We stayed at this hotel when moving to the area. The hotel appeared to be newly remodelled and was VERY clean. The color choice and style was very modern. The room was comfortable but the mattress constantly slid on the new platform. Hopefully this gets addressed soon because it was the ONLY negative during our stay...more annoying than anything else. The pool was perfect for smaller kids. The breakfast was adequate but not amazing.

    5
    « THIS is where you want to stay in Heights »

    I was so pleased to find this hotel in Heights. We were in town for a night to visit friends. We lived here 5 years and never knew it was there! This is a great place to go if you have family. The pool is nice but not too deep. The rooms are very nice and the beds are comfortable. The staff was very helpful and they even put out chocolate chip cookies in the afternoon. Yes, you will find some people who look like they may live there...because they do. They are military families waiting on housing- its the norm in the area.

    3
    « CLEANING LADY VERY RUDE »

    Karmen front desk lady was they only good experience we had while we were there. The cleaning lady on 3rd floor was rude. If you want to listen to loud rap music and an bad attitude go here. Hotel is nice but some of staff is not.

  • 5
    « Great place to stay! »

    Staff was friendly at both check in and checkout and were very helpful. Room was clean and nicely updated. They had 2 USB ports next to the bed which helped with charging our phones. Bathroom had plenty of towels which was nice. I had zero problems with my stay.

    3
    « Bad mattress »

    I booked this hotels based on the hotel's website that it was new and had pillow top mattresses. I found out later that the hotel is not new but under new ownership and all rooms had new mattresses. Did not sleep well. The breakfast was the usual continental style which kids usually enjoy.

    4
    « Lesiure Time »

    The greatest thing about this hotel is the location. You can't beat it because you are so close to everything. I slept well in the king size bed, and I enjoyed the exercise room. I would stay at this location again because the hotel staff were wonderful.

    3
    « 's. Carmen Knight rises above all the staff »

    Miscommunication from staff had me upset through the whole stay. However they did comp my room for a night. The best staff member there and the nicest one of all of them was there Director of Carmen Knight.

    5
    « Best Hotel »

    This was far the best hotel in harker heights, this was the best experienced. The staff was very friendly, and very helpful, the rooms were very comfortable and cozy. Inside of the room they many amenities like a microwave, refrigerator, hairdryer and other things. This place is recommended to everyone.

    5
    « Cozy and friendly »

    Great place to stay.. Friendly staff and clean rooms. Stopped in after long day with family and didn't feel like driving back home late night. Stopped at couple other places but was not feeling safe. Saw this hotel across hwy and decided to stop here. Glad I did

    5
    « Best hotel in area. »

    The staff was very nice, clean rooms, gym with nice equipment and space to do other activities, fast computers in the business room. By far the best in many categories. Will stay again everytime we visit the area.

    4
    « 11/13/2015 »

    Upon arriving into town early I stopped by the hotel to see if I could check in early and Carmen was extremely friendly and was able to get me into a room. When I went upstairs to the room I wasn't very pleased with the appearance of the room and asked to be moved downstairs. She apologized and quickly asked me all the right questions and assured me that their rooms would suit all my needs. If it wasn't for her I would of left and not come back. She has excellent communication skills and was able to me make me a returning customer. I look forward to the name change to Best Western. Kudos to Carmen!!

    5
    « The best Motel in Killeen Texas. »

    Me and my family were in Killeen Texas for my Grandfathers funeral. My Aunt advised us if we weren't going to stay at the family house that we should make a reservation to stay at the American Best Value Inn. And I have to say I really enjoyed my stay there the staff was great and they catered to our every needs. I felt very welcomed and comfortable there. The rooms were nice and the maids were hardworking. If anyone is passing through Killeen Texas and needs place to stay I would advise them to make a reservation to stay at Americas Best Value Inn in Harker heights. Heck if I'm ever in Killeen again I know where I am staying. Aloha and mahalo nui loa Carmen and the rest of the staff at Americas Best Value Inn for looking after me and my family very much appreciated. Titus Manu Matautia from Waianae Hawaii.

    5
    « Great Place to Stay! »

    I was very impressed about how clean and modern the room was! Carmen was great! She said if we had any problems or needed anything to let her know and it would be taken care of. If we are back in the area will definitely stay there again.

  • 4
    « Overall good place to stay »

    Rooms were better than I expected! Price was good! Would stay here again! The owners were out of town and we had a extra large group and the service was excellent , everyone seemed look good together to help everyone and make sure everyone was taken care of! The lady at the front desk needs a raise! She was very good and ready to help!

 

Getting to the hotel ...

All directions
·From: Waco. Take I-35 South. Take Highway 190 West into Harker Heights. Take Indian Trail Exit and make a right turn on Indian Trail. Then make a left turn on Pan American Drive. The Best Western® Harker Heights is on left hand side. ·From: Austin. Take I-35 North. Take Highway 190 West into Killeen/Ft. Hood. Take Indian Trail Exit and turn right on Indian Trail and then turn left turn on Pan American Drive. The Best Western® Harker Heights is on left hand side. ·From: Copperas Cove. Take Highway 190 East. Take Indian Trail Exit and make a left turn on Indian Trail. Make another left turn on Pan American Drive. The Best Western® Harker Heights is on left hand side.