BEST WESTERN Hotel Hampton Coliseum Inn,  Hampton

3.5/5  - based on 160 guest reviews.
1916 Coliseum Drive, 23666-4235, Hampton, United States - See map
+1 757 827 5052 +1 757 827 0666

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
See more
TripAdvisor Traveler Rating
based on 160 traveler reviews
See more comments >>
Photo gallery :
The BEST WESTERN Hampton Coliseum Inn is within easy access to the Hampton Coliseum, Hampton University and Boo Williams Sportsplex and Langley Air Force Base. This hotel has excellent access to I-64 and is less than 20 miles from Norfolk International Airport and 11 miles from Newport News/Williamsburg International Airport. Sentara CarePlex Hospital is also nearby making this a convenient hotel for out-patients and family members visiting patients. This Hampton, Virginia hotel is within walking distance to the Peninsula Town Center shopping mall where you can enjoy a variety of stores and restaurants. Stay connected and productive with the complimentary Business Center and High Speed Internet access. The BEST WESTERN Hampton Coliseum Inn also offers an outdoor seasonal swimming pool and a modern fitness center. As an added bonus, travelers are just 20 miles from VA beach. Enjoy a complimentary breakfast buffet which includes hot waffles, a selection of cereals, yogurt, hard boiled eggs, bagels, fresh fruit, delicious pastries, milk, juice, coffee, tea and more. All rooms include cable HDTV with HBO, microwave and refrigerator as well as complimentary High Speed Wireless Internet Access. This Hampton, Virginia hotel is located just steps away from the Hampton Coliseum making it an ideal choice for those attending a conference, exhibition or concert. Free parking for our hotel guests makes exploring the local area hassle-free. The nearby Virginia Air and Space Center provides a fascinating look back at the history of flight, and the interactive exhibits make it fun for all ages. Step back in time with a trip to Historical Fort Monroe. This defensive site proved to be of great importance during the Civil War, and today the Casemate Museum of Fort Monroe lets you relive that time in history. Busch Gardens® and Colonial Williamsburg are only a 30-minute drive away from the hotel. Enjoy your stay!

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 160 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
54
Verygood
 
37
Medium
 
24
Poor
 
25
Horrible
 
20
Business Business 43
Couples Couples 21
Family Family 64
Friends getaway Friends getaway 16
Solo travel Solo travel 9
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hampton Coliseum Inn,Hampton
  • 5
    « Tidewater Virginia »

    I have been traveling to Tidewater for more than 20 years, and finding a safe, clean, quiet, Adult friendly, comfortable and Value for dollars has become a daunting task. I have recently stayed at the Holiday inn, Hilton , and Marriott on the street leading to the Convention Center and finally got a good rate at this Best Western so this is my third visit to this hotel. The only problem I had was an inconsiderate guest next door talking loud at 11:30 PM. I called the front desk and moments later I heard their phone ring and it then got quiet for the rest of the night. The layout of breakfast was certainly adequate and a good variety of food. Parking for Handicapped ( I require) really needs a couple more spaces, as it was filled both evenings when I came back from business. I did notice the lot was well lighted, no foot traffic from "street people" observed at this location, probably due to the hotel location and Police presence highly visible in the area.

    1
    « Fire Alarm, No Juice at 6:30 am »

    The fire alarm went off in our room around 2:50 am. My wife hit the reset button and our daughter tried calling the front desk, no answer. Our room was just around the corner of the front desk. It went off a second time not even 10 minutes later, once again reset it and tried to call the front desk still no answer. My wife went out in the hall and saw a couple of Police Officers and they said they were trying to find someone as there was no one behind the desk. The third time it went off I got dressed and went out to see what was going on, the police still couldn't find anyone in charge. The alarm kept going off every now and then, but it wasn't tripping a signal to the Fire Department, the Police finally called them. Talking to the Police I asked if the alarms I each room were linked because we were on the 1st floor, but if there was a fire what would alert the people on the 5th floor. he said all the rooms in a building like this usually are linked. By now a third officer had arrived and was calling around on the phone to get a manager. After about an hour they found the night person, she was sleeping in the room across the hall from us. The Police had called the Fire Department to check out what was going on. They went in our room to see what was going on and what my wife did to silence the alarm. They had the night lady replace the batteries but it still would go off. They had found an extra alarm and wanted her to replace the whole alarm but it was hard wired into the system and she couldn't figure out how to do it. The Fire Department left and finally one of the other managers showed up. The Police talked to him and left. Meanwhile the alarm in our room was still chirping. My wife went out and asked if they could move us to another room. The manager who showed up said yes, they gave us a room on the second floor, so at 5:30am we're packing all our stuff up and moving up one floor. This was the first thing they should have done. I'm one who once they're up they can't go back to sleep but the rest of the family did. Later that day I asked the manager who checked us in if we could get something off the bill for the inconvenience he asked what I wanted, I said what did he think was fair. He said 20%. I said ok. But that was the only chance I was giving him to see what our business meant to him. I thought 50% at the least. Our son is in the Navy and doesn't think he will get any time to come home for Christmas, so we all ready have another trip planned for then, plus at least 3 next year. This was the third time we've stayed here,we wont be staying here again. Now on the day we checked out, it was just after 6am. Breakfast is 6-9am. there was only one other person eat then. I went to get some orange juice, it was empty. I then was going to get some apple juice, it too was empty. I told the desk person, he said they just ran out, they never did get more while we ate.

    1
    « This place is a disgrace. »

    Upon arriving for Hampton Homecomimg there isn't any parking. A LARGE FLATBED IS PARKED ACROSS 4 SPOTS. Gunnar is not pleasant , called to say we would be coming in late, nautilus told your room is already paid for. Asked for assistance regarding parking given an answer of there is a lot behind the building, but don't quote me. The elevator smells bad. The hallways smell bad. A leftover oreo cookie on the chair at the table. A stain on the cover at the bottom of the bed. The room walls are paper thin. I can hear my neighbors movie loud and clear. And a room full of loud screaming boys is on the distance not even sure where it's coming from. I can't wait to change hotels in a few hours. I'm cringing as I try to get some sleep, everything is booked solid.

    4
    « What it lacks in charm it makes up for in service »

    My husband, infant and I ended up here last minute this past weekend. I checked in while he was at a biz meeting, and I was a bit put off at first: the room smelled so musty, I thought the carpets had been cleaned and that it was mold. I think I was exhausted and the guys next door were blasting music, I was a bit out of sorts. That said, the carpets WERE clean, as was the bed, which I inspected (I always do, it's an anxiety thing). When I called to inquire about the smell, the front desk guy came up to the room and offered me a key to a different room, which I turned down (the baby was already making herself comfortable) and inspected the room himself. He didn't act like I was crazy when I was like "Does it smell musty?!" and, as the weekend went on, I realized the room had probably been closed off for a while. Once the guys next door turned down the music, I felt better about the place overall. The aforementioned front desk concierge, RaVon, was incredibly nice. At check in, afterwards, and during the Smelling Incident. He was friendly and always asking what we needed, as were the other concierges, but I didn't get to know any of them as well. Our housekeeper, Tamara, was incredible-- she worked around our schedule (infants!) and gave us extra necessities to make our stay with a baby easier. She was efficient and fast and really an interesting person. She offered us all sorts of suggestions for local activities to keep the baby busy, and they proved to be incredibly helpful. Overall, it's your standard hotel. The room wasn't huge, the bathroom was tiny, but it was clean and in my experience it was made better by the people who work there.

    2
    « Good Price, Poor Housekeeping »

    You can tell that the hotel was once nice, but it has not been kept up properly. The housekeeping staff was sorry. One day no cleaning, the next day only bed lines changed no bathroom cleaning, no towels, no vacuuming.

    4
    « A Great Value »

    Of course I spent the majority of my time outside the hotel. But the time I spent in the room and at breakfast was crucial to my stay. The only thing I can add to what I have indicated above, is that the coffee was first rate.

    5
    « My stay »

    I enjoyed my stay as always. I just wish I stayed longer. The service was excellent and the staff was very helpful. I will be staying again real soon. They have complimentary continental breakfast which was good. The hallways are always clean. It is so quiet. I would recommend this hotel to everyone I know.

    5
    « My First Visit to Hampton, VA »

    This was my first visit of many to Hampton, VA. I loved the city and the atmosphere. The location of the Best Western Hampton Coliseum Inn was perfect along with the comfort. There are a lot of activities close together. Fishing was our main purpose of going to Hampton. But after being there we plan to engage in the many offers of entertainments: Such as the movies, shows, shopping, and choices of eateries. Can't wait to go back.

    3
    « BE SURE TO LOOK!!! »

    Need to pay more attention to safety issuse had a fall in the bathtub becase there was not mat or strips . The room was not cleaned very good I had to have the person from the front desk come and clean . . STAINED TOWELS, HAIR ON TOILET, LIP MARKS ON WINDOW, BUGS ON AIR COND, THINGS ON THE FLOOR. IF YOU BOOK A ROOM HERE MAKE SURE YOU CHECK THE ROOM !!!

    3
    « Good Value »

    We needed a place to stay for a couple of nights and this fit the bill. It was comfortable and convenient, and we couldn't beat the price. It is close to a lot of fast food and mid-line restaurants with the new town center development nearby. We would stay here again.

  • 2
    « Pros &Cons »

    This hotel was a good price through Expedia with hot and cold reviews, so I decided to take a chance.after driving for 12 hours it was a pleasant view. The first entrance door was broken so don't carry too much at once. Upon walking in ,I was pleasantly surprised to the clean and modern decor.the check in process was ok,but not very business like. I was pleased upon entering and the air was already on .the room seemed clean but as I pulled back my covers to my bed I was horrified to find out my sheets were not changed! Stains were every where. I quickly called down and asked for clean sheets. The attendant brought more to me and I had to change my own sheets. Breakfast is offered but it lack luster. 1 waffle maker, I'm guessing powdered eggs,sausage, stale cereal, donut holes,yogurt, toast. There was 1 long table to sit, some guest said they would go to another hotel to eat. The halls were hot.ice machines on 1st and 3rd floors. Although ,I didn't swim,there was a small pool that appeared to be clean and refreshing. Checkout was easy but again the desk was far from professional complain about customers on the phone and I was charged more than I booked for through Expedia. They told me I would have to take it up with them. Overall, I would stay there again if I had to,but it would not be my first choice. I would have expected more from them expecially since they dropped the ball on the very 1st day.

    5
    « Excellent stay »

    My crew and I travel a lot and your Hotel along with the staff met all of our needs, We stay in a bunch of Hotel's through out the week all over the state of Virginia and my crew was completely satisfied with the rooms and the Breakfast so in closing , Thank you and we look forward to staying at your Hotel in the future.

    4
    « Hotel Used As Overflow For My Family Reunion »

    My family had booked several rooms at the nearby Embassy Suites. I thought it best to book a couple of rooms at the Best Western because the property was across the street. The personnel at check-in/check-out were very professional and pleasant. They were able to process the requests of many young athletic guests patiently, professionally and allowed the wait time for me and my guests to be minimal (I appreciated this greatly). Service throughout my the time at this property was enjoyable and no problems were encountered.

    3
    « Not my norm.... »

    We chose this property solely based on location & price, due to a family reunion nearby. OK overall, but don't expect more than a mere motel experience. The check-in was weird, to say the least. Very little professionalism. Arndrel has no idea what he's doing. He and the other front desk agent were either talking over each other or both saying the same thing to us. Parking is VERY limited if house is full and my *future Mom* is handicap, so it was very disturbing to notice that the ONLY car parked in 1 of the designated spaces w/o a placard, (wait for it)....was the managers Mercedes!! After I complained to the front desk, he came out & moved it. Be sure to pull your door close, 2 of our 3 rooms didn't seem to close by itself all the way-which is a major security issue. The property has a pool and offers breakfast, but I wasn't interested in either because I kept staring at the Embassy Suites through the elevator windows wishing I was there-sigh!

    3
    « Nice clean & comfortable »

    We booked at Best Western because the Embassy Suites was full. The price was reasonable and the room was comfortable and clean. Check in was easy and the Thursday evening staff was very friendly. The pool, business center and fitness rooms are a bit small but overall nice. I would recommend this Hotel to travelers who want a good nights sleep for a good price.

    5
    « Perfect Price, comfortable, great breakfast. Staff are incredible. »

    First of all Before I went I read all reviews. Questions who is so picky they look at the pipes? Really that is more than a little over board. I was greeted quickly got by room right away when I arrived. I was in a hurry so that was important to me. Second staff was great. Customer Service meant more to me than the luxury of the room. The Room was great no problems. People so let me say if you have problem take it to desk immediately. Don't write hate notes after the fact. Some times things are moving fast and things get over looked. I would trust that the people here would do anything to correct your issue so your happy. So ask...

    5
    « Comfortable Night Stay »

    I had a comfortable, quiet night with low noise level coming from working conditioner. That is different from that hotels whose prices are slightly cheaper. Bath and carpeting in the room were clean too. The only thing is bed sheets were worn moderately but hopefully clean.

    3
    « good »

    all the staff was so friendly and our room was very clean when we came the only problem we had was that our fridge didn't work, but their was an ice machine so that helped a lot. I do wish that the pool was open 24 hours, but i understand they cant have someone watching the pool all the time

    1
    « Horrible Stay »

    Let me start my saying that my mistake was not trusting my gut when I had problems making the reservation. I had to call 3 times because they did not make my reservations properly. I asked for three rooms and they only booked 2 they sent me around the world to add a third room at the proper rate. Unfortunately, when I arrived they still didn't even have the dates correctly. This was just the beginning of a horrible stay. We get to the room, one room was musty like it hadn't been cleaned and they sprayed air freshener over it. Even worse, they had to come and remake beds that they made with dirty sheets that had stains on them in both double beds. That's still not the worse of it, the room had cockroaches. We asked for the room to be cleaned if they couldn't move us. I had kids and needed the same accommodations that I had if they were going to move us. I also forgot to mention that the ceiling was starting to buckle. Unfortunately, they couldn't accomodate either request which resulted in us leaving in the middle of the night and staying at the Holiday Inn. It's a much better hotel, much friendlier staff. I called and the Holiday Inn took really good care of me. Best Western needs rebranding and training in customer service. From the reservation line to the onsite check in they really need training on how to deal with customer issues. I was willing to work through the challenges we experienced but when you start over talking the customer, blaming the customer, and not doing everything in your power to actually fix the issue there is a much bigger problem than the issues with the facility (which were already grotesque)

    5
    « Great value - period! »

    Not the newest hotel, but very clean and the staff was outstanding from front desk to housekeeping. A great value from top to bottom no doubt about it. Has are most enthusiastic recommendation possible.

  • 1
    « Requires Urgent Refurbishment »

    Like another contributor, this was the only hotel available during the Jazz Festival Weekend, there was however a reason for availability! First the positives, could not fault the staff who had a positive approach and were friendly and helpful. Windows in our room were not double glazed and therefore noise from the hotel next door penetrated, as this was the Jazz Festival weekend this went on till 4am. Am unsure why the manager could not have organised an invite for us to the party, so this wouldn't have mattered! The curtains had holes in, beds were old and dated. The loo was broken, came off the wall when seated, sink taps leaked, water went all over the place when used. The floors in bedroom and bathroom were dirty, but when I saw the vaccum cleaner and cleaning materials the cleaner had been given to do her job with, I wasn't surprised. Management need to invest in supplying effective cleaning equipment to support the cleaners work. All in all, underinvestment here, refurbishment urgently required. For over 150 USD a night, this hotel really was appalling. I travelled here from the UK for the jazz festival and this is a sad representation of a US hotel.

    4
    « Clean room; great staff; some repairs needed »

    We've had good luck with Best Western properties before and this one was available at an affordable price and it was in a "central" location to all the things we wanted to visit in that part of VA. The room was very clean. The bathroom was tight but we managed. There were some minor repairs needed in our bathroom but nothing that kept us from using it---faucet drip, sink stopper broken, exhaust fan very loose in ceiling. We were gone all day, every day, so this met our needs for a clean place to sleep and bathe. The continental breakfast had a lot of choices: bacon and/or sausage all 4 days we were there, waffle set-up, pastries, juices, etc. etc. The breakfast area was not in the most convenient location as the hotel entrance/exit through the lobby to/from elevators was a narrow path between the food on one side and the table on the other. Overall, our impression of the hotel was favorable and would stay there again if in the area. Very friendly, helpful front desk staff. Always felt safe in the parking lot and hotel.

    2
    « Not clean, noisy location - not recommended »

    Selected this hotel because most of the others were fully booked for an event at the Coliseum. The location is very close to the Coliseum an easy 5/10 minute walk if you are attending an event. The room was not clean, carpets were dirty, bathroom had not been cleaned. We cleaned the window so we were able to see out of it. The drapes had holes in them letting in light. The hotel next door had loud music playing until 4am keeping us awake, it was amazing that no one complained. I have stayed in other hotels in this area, this was chosen because there was nothing else available. I would strongly recommend selecting a different hotel. It is a very tired hotel with little money being spent on the upkeep. One member of staff on reception was very helpful, that was the only positive. The hotel has an outdoor pool (although I never saw anyone using it), free breakfast, free wi-fi and free parking available. Rooms had refrigerator and microwave, I liked the fact it had a table and chairs rather than a desk.

    1
    « Dirty Sheets »

    The room was uninhabitable and I was charged for a night, despite the fact that there were no other rooms available. Dirty bedding, floor had large chunks of dust and hair, wet towels, molded shower curtain, leaking shower head, cup stains and crumbs on the table, and detached floor border.

    5
    « Great Stay »

    The Hotel is small but is very clean and the staff was very friendly. Breakfast was good compared to other Hotels I've visited. It is an older hotel but has been remodeled and the stay was wonderful and peaceful. The pool is very clean and the staff at this hotel is wonderful

    5
    « Great price and Staff »

    My overall experience was great here from the employees to the room. This was one of the best hotels for the price! Great breafast offered. The king room was an excellent size and exceptionally clean. I will definitely stay here next time my family and I are inthe area.

    3
    « Could Be Better »

    We stayed at this Best Western last summer while in the Hampton area and found it to be very clean with good service. However, we were disappointed in this stay. The breakfast was very poor on Sunday morning and items were only restocked once guests complained. The room towels were stained and the chair and footstool in the room were also ragged and stained. Not sure if there has been a management change or what, but definitely not as good as last year.

    5
    « Great customer service »

    I booked 10 rooms for a bowling tournament in April. I got great compliments for booking this hotel -- each guest was greeted by her name every time the front desk saw her; the front desk would ask how they could make her more comfortable; ready and able to give directions -- in other words my group was treated like they were the only guests in the hotel and were provided 5-star service.

    3
    « Decent short stay »

    Hotel was quiet and well managed but the upkeep can still be better in the rooms. Maids seem to want to know problems rather than telling the desk. Maid forgot to empty trash in room and vacuum floor.

    4
    « pleasant staff »

    They offered clean rooms,rates affordable, close to everything like restaurants department stores, you can walk if you wanted too. Breakfast included, parking free and they have a pool and gym optional for use.

  • 1
    « do not stay here, beware »

    I was given a room on the first floor upon check in. The room was dirty, cob webs were all on the walls, the toliet was running. I immediately went to the front desk to request another room. The second room wasn't any better, the room was dirty, the TV did not work, the shower head was broken. I Booked this hotel for 3 nights.Due to my long flight, I decided to wait until the AM, to voice another complaint about this room. In the AM I went into the bathroom and I saw a roach crawling on the bathroom door. I immediately packed my things, headed to the front desk, told the person my complaints and requested to check out early. I wasn't charged for the one night. However, I will never stay at this hotel again. The rooms are filthy and the hotel has a pest problem. I booked my remaining stay at the Holiday Inn Express and I wasn't disappointed. Don't waste your time or money at this hotel.

    5
    « Family Occasion »

    Excellent customer service!! The front desk clerks Pierre and Ravon were so helpful and very nice. My 3 kids and I stayed for just 1 night but it was so nice we will definitely be visiting again. The rooms and the lobby were very clean. The pool was nice and quiet. I would recommend this hotel if you are in the area and need a nice and clean place to stay.

    4
    « Cigarette odor »

    This hotel was a good price and the bed was comfortable. However we booked a non smoking room, and there was a distinctive smoke odor in the room and cigarette burn holes in the window drapery. Didn't bother to complain b/c we were only staying one night. Not sure I'd stay here again .

    4
    « Convenient location, friendly staff »

    This hotel is practically next door to the coliseum and convention center, so the location was perfect. The free breakfast was pretty basic, but it included most of the traditional breakfast items (bagels, waffles, cereal, sausage, eggs, toast, juice, coffee, etc). The room itself showed its wear in subtle ways. A leaky faucet, a touchy thermostat, but it was still comfortable and spacious. The staff was exceptional. They were each very friendly and helpful. I would not hesitate to stay here again!

    5
    « GREAT staff! »

    We could not have asked for a friendlier, more courteous and professional staff. The outside pool was closed and the room was pretty normal but the staff was unbeatable. I would highly recommend this property.

    5
    « good place to stay for the price »

    My son I stayed at this hotel for two nights.The location was excellent for his event at the Boo Williams sports complex and other venues as well.The employees are pleasant and very friendly and the breakfast is good.My only complaint is minor the handle on the toilet was loose but functional.Over all great place to stay for the value.

    5
    « GREAT ROOM GREAT STAFF GREAT PRICE »

    I stayed here with my boyfriend Thursday - Saturday at the end of April (21 - 23) to attend an airshow at Langley Air force Base about 8 minutes away (driving). I want to say how convenient this spot is. You are of walking distance and short driving distance to many good places: Hooters, Burger King, Golden Corrale, NASA museum, AMC movie theatres, choose your poison! The room was clean, adequately ventilated and everything was working the way it was supposed to. I had no problem with the water -- it was nice and hot. The AC worked properly and quickly. You get free wifi! There was no noise from nextdoor neighbors or outside. I had the best sleep during my stay. No problems with comfort at all. I was so sad to leave this place. It is a small hotel but the staff remember your faces. I wish I had names to mention in this review but I have not had a problem with the staff. There is free daily breakfast starting from 7 to 9. It isn't gourmet, but the food is breakfast food! What do you expect! From cereals, eggs, sausage, fruit, yogurt, bagels, munchkins, danishes, and more. Overall, if I plan the next trip in Virginia, I am definitely staying here again. For what I paid, I had lower expectations but this beautiful establishment really caught me by surprise. Thank you for having us and making us feel welcomed.

    4
    « BW Hampton Va »

    Overall this is a very good hotel. Centrally located to many eateries and shopping. The hotel itself can use an upgrade to the breakfast are. Other then that it is a very good hotel. The staff were very professional and friendly.

    5
    « Relaxation »

    I enjoyed my stay, always. I don't stay anywhere else because the staff is friendly. My room is very comfortable. I would recommend this hotel to anyone. The complimentary breakfast is really good. It really is a great place for out of town guests.

    5
    « Stay at Hampton »

    We here very happy with are stay! All of the staff were very polite. The rooms were clean and comfortable. Great beds, The hotel was close to our event, Less than 2 Miles. The Parking was great. not to noise. I will stay there we and if I have Business. Thanks

  • 5
    « Bowling Tournament »

    very nice staff and rooms were really clean. Close to everything we were there for. The beds were awesome! The breakfast was hot and fresh every morning! I will stay here again when its warmer so we can take full advatage of all the ammenities. (Esp the pool)

    5
    « Reviews were correct »

    Picked this hotel due to the closeness to the facility of the tournament I participated. Must say I made the correct choice. The reviews were excellent and after the stay can say were very correct in their evaluation of the acumination's and staff. Staff very friendly, accommodating in every way. Rooms were clean and homey feeling . I will use this facility on any return trips to the area as well as recommend to others.

    5
    « Excellent Hotel »

    We really enjoyed this Best Western, and rate it excellent in all categories. Whenever in the Hampton Roads area and needing a hotel, we pick this one. Very friendly staff and nice breakfast area. You won't be disappointed! Thanks, Phil

    5
    « Best Western Stay »

    I really enjoyed staying at the hotel. Everyone was nice and friendly. The room was very comfortable and I love that the hotel was so close to everywhere that I needed to go. I will be staying at this hotel again in the future.

    5
    « Very pleasant surprise »

    The hotel was described as a "no frills hotel" by our conference people. I must admit it had plenty of frills! We had such a wonderful reception by their front desk staff. Upbeat and bubbly! The lobby was updated, the rooms were clean with nice furniture, bed linens, granite counters in bathroom etc. Beds were comfortable, halls were quiet, breakfast was hot and restocked constantly. The front desk help even lent his personal charger for our cell phone we forgot at home. The cleaning person was so cheerful and sweet! I've stayed at other Best Western's years ago and have found them hit or miss- but found this one a real hit!!!

    2
    « Not Great »

    The tub diverted didn't work, so we were unable to take a bath: shower only. The shower head only worked on one setting. The pillows were very lumpy. We didn't sleep well. The the positive side, the place was clean and quiet. Trip Advisor needs to lower the character count.

    4
    « Very comfortable »

    Probably one of cleanest Best Western that I have stayed in. If have to go back to Hampton Virginia I would consider staying at this best western again. The room was clean and the beds were very comfortable. The staff was very courteous and prompt at check-in as well.

    5
    « Last Minute »

    We came up for a poker run and had to book at the last minute. The hotel was a little more expensive than we had planned but well worth it. The lobby is beautiful. The breakfast was delicious. The bed was very clean with plenty of pillows.

    1
    « Family get together »

    Asked for adjoining rooms. Got none. Rooms were missing items like ice bucket coffee pots, Wash clothes ,towels. We were on the 4th floor. Children were to be in there rooms by 10:30. They were running up and down the hall past midnight. We did not sleep well. We could not check in until four. We get to the pool area and are swimming and they close the pool for cleaning for an half and hour and you have to leave the area. We will never stay at this hotel again. Mary McNeilly

    5
    « Spacious retreat »

    The space was probably the largest hotel room i have personally been in - maybe I don't get out much... but it was really great. Could have gotten my whole family in one room and everyone would have a place to sleep... for a great price.

  • 4
    « Good Experience »

    We enjoyed staying here as location is close to mall and also close to good restaurants. Staff at this hotel is very friendly and polite. The breakfast was also good. Rooms are clean. We will recommend this place.

    4
    « Bass nectar Event »

    We had a very good time during bassnectar event at hampton coliseum , hotel staff was excellent. hotel was clean and tidy,breakfast was good over all our stay was very comfortable. We enjoyed. We will be back next year for the same event.

    5
    « Recommend »

    Great staff. Nice hotel. All around pleasant stay. Convenient access to parking, shopping, eating and entertainment. Would stay again and recommend to anyone staying in the area. Price was surged for event at Coliseum, but still reasonable.

    3
    « the free breakfast was great, clean hotel »

    the hotel was clean but not very updated. the room we were in smelled like incense. that could be good or bad :) the free breakfast was good. free parking. located in a central area. the employees were very nice.

    5
    « Short Trip »

    Great service and location at the price we paid for the night. The room had all amenities required. Even the breakfast was good. The staff was very very caring. Over all we enjoyed staying here.We will come back.

    4
    « Very Good Stay at Best western »

    I had a very good sleep after driving my truck all the way from Ohio to Virginia. I had no problem parking my truck. This was very convenient as I did not had to worry about my truck parking. I would stay at this place only.

    4
    « Clean Hotel »

    I thought that this was a nice hotel with great staff! Everyone was so nice and helpful... always saying hello and good morning as I walked through the entryway. My room was comfortable and had everything that I needed - tv, cable, refrigerator, microwave, coffee machine, and a lot of pillows. I enjoyed my stay. It was a little old looking, but it still had everything that I needed, and it was always very clean. No problems in the three nights that I stayed there.

    5
    « Best Western Hampton »

    We enjoyed staying here. all the staff member were very polite and helpful during our stay. We also enjoyed the restaurant recomended by the young staff member working evening shift.He was very knowledgeable about Hampton area. Again we really enjoyed staying at this place and we will stay here again.

    5
    « Comfortable And Clean Hotel »

    We had a very comfortable stay, this location is very close to Hampton Convention Center which served our purpose. We enjoyed staying here,the staff was very helpful. We stayed at this hotel for two days and we enjoyed breakfast. We will stay at this place again.

    3
    « Nekocon 2015 »

    It was as close as we've ever been to the convention center. The hotel staff were great every single one of them. We didn't have any issues at all. The hotel was run down a little. The bed was not as nice as some of the places we've been but it was clean. It had a desk but the WiFi sucked. I had to use my mobile hot spot the entire weekend. I just could not get it to do what i needed if i could even stay connected to the hotel WiFi. When I travel I have not only business that I have to conduct but school work i have to do and it was the pits. On an up note the breakfast was superb for a continental and the walk to the convention center was short. The convention was as great as ever, we had a lot of fun.

  • 4
    « Pleasant Surprise »

    The rooms were clean and the environment was very pleasant. The staff was extremely pleasant. They seemed to take pride in their roles and were very accommodating to their customers. They were very diligent in keeping the buffet stocked ensuring everyone was satisfied.

    5
    « great stay »

    the hotel was nice and clean. everyone on the staff was friendly, smile all the time and welcoming. great location to malls shopping and the coliseum. upon entering ther smell of fresh baked cookies fill the air along with popcorn as a snack

    5
    « Nice Hotel for price paid »

    We used the government rate to book as my sister is a government employee. This hotel is a short distance to the coliseum where we were attending a concert that night and we could've walked if it weren't rainy and cold. Everyone was really friendly and helpful; breakfast was included in the rate but not that appetizing... Also rooms should probably be inspected more our door was very hard to open and close, shower sounded like it was running after we turned it off. Housekeeping never replaced towels after cleaning the room so we had to hassle the front desk for more in the evening..not sure why because who washes their face with the same wash cloth they used the day before?? #gross Overall nice hotel the housekeeping staff should just pay more attention to details....it really means alot!

    4
    « Good stay »

    Very clean hotel until Sunday morning of a two night stay. There were some raucous parties on our floor Saturday night, judging from the trash in the can by the elevators, the amount of noise and the overwhelming cigarette smoke in the hallway. That being said, we were there on a very busy weekend for an anime convention so the customers that weekend were young and having fun. The staff was pleasant an the room was clean. The exhaust fan in the bathroom dripped so we got a little shower every time we sat on the toilet. Other than that, it is a nice hotel.

    4
    « Quick Trip »

    Overall this was better than I thought it would be. Thanks to all the other reviews that helped me to make a well informed decision to stay here. It was very nice. We only stayed two nights but it was well worth it to stay here for the price. I look forward to staying here again.

    5
    « Very Nice »

    The hotel was very clean and friendly. The coffee was awesome. The room and bathroom was very clean. Some people have complained about the shower or water pressure, we found it to be fine. I would not have any problem with staying here again. the price that we paid was better than the other hotels close by.

    5
    « Comfortable stay! »

    The staff was very accommodating and professional. The rooms were nice and clean. The breakfast had a variety of options and it was different everyday throughout my stay. The location of the hotel is very convenient as it is right by the interstate and there is a lot of activities to do around the hotel.

    4
    « Short but comfortable stay »

    We had a very good experience stay at this location, our stay was not to long but we enjoyed and had a good rest on our way to NC. We would stay again, This location is very close to many restaurants and shopping mall.

    4
    « Nice place, but had 1 issue »

    The cookies were tasty and welcome. The breakfast helped get me through 2 races that weekend we stayed. The staff was friendly and welcoming. Wireless worked well and the room was nice. The only issue we had was that our bathroom flooded when the guy upstairs took a shower. Luckily we were checking out that morning so it didn't cause us a major issue.

    5
    « Great hotel »

    I selected this hotel because of its close proximity to the Hampton Coliseum where I was participating in weekend races. I originally considered the adjacent Motel 6, but was unable to get a room - and I'm very glad now that I couldn't. This hotel is in very good condition, very clean and the staff are simply wonderful! I will definitely stay here again in the future and would recommend the hotel to anyone looking for accommodations in the area. Everything considered, I found this hotel to be an excellent value for the quality of accommodations and service received.

  • 4
    « Great Stay!! »

    The room was clean and fresh. The staff was very accommodating and friendly. The breakfast every morning was delicious. The price was affordable and there were many free amenities. The fitness center looked very nice, clean and renovated. It was cold but the pool looked nice.

    5
    « Pleasant stay »

    The stay was short but sweet. Got a lot of rest and the rooms were clean. Was expecting a borining Continental breakfast but, was delighted to see hot items also. There was fresh baked cookies and popcorn in the evening. Will stay again.

    5
    « unexpected pleasant stay »

    After reading the comments I had my doubts about this place. But reluctantly decided to stay anyways. Upon arrival to the hotel I was greeted and checked in immediately. The room was nice and cozy and quiet. I slept really well. In the morning I was suprised that there was a full breakfast, as I was told that it was contininental. I will definitely stay here again.

    4
    « best hotel for leisure »

    This hotel is really close to alot of restaraunts and shopping. The rooms are clean and spacious. The have a hot breakfast and the staff is very friendly. There was really no need to move the car once i got there. The staff went out of their way to provide me with everything that I requested. I will definitely stay here again, or at any Best Western.

    5
    « excellent service »

    this hotel provided excellent customer service and breakfast was very good for the value paid. It was very close to the towne centre and the front desk helped me out to find a very good steak house and i really enjoyed staying there.

    4
    « Best Western, Hampton, VA »

    The hotel is clean, the pool, staff, and breakfast are great. It is located right down the street from the Coliseum and a mini mall with several eating places in walking distance. It is also on one of two main highways in Hampton/Newport News and right off of I-64. For the price it is the best hotel on the Coliseum strip in Hampton, VA.

    3
    « Decent and clean.. »

    My uncle booked a bunch of rooms for our family for his son's wedding. The hotel was in the heart of all the shops/chain restaurants in the area and close to their home. Another pro is that all of my crazy family was staying in one spot, so we got to spend time together. I believe he got a rate of $65/night for the room. It has an outdoor pool, no lifeguard, so swim at your own risk, but they do supply pool towels. It was clean and we enjoyed the use of it. The breakfast selection during the week is not the same as it is on the weekend. We stayed Thursday- Sunday. On friday it was basics, muffins, rolls, bagels, fruit, yogurt. On the weekend they rolled out the hot food (waffles, eggs). The rooms had been recently renovated, so I can't complain about the decor, the sheets/linens were clean and the room adequate for our purposes (we were there to sleep). The front desk man was very helpful and friendly. Their coffee is serviceable. Would I stay there again if I had my choice? No. It was just easier to roll with the family plan. If you are on a serious budget and need a clean place to stay that provides breakfast, this will fit the bill.

 

Getting to the hotel ...

All directions
·From: Williamsburg. Take US-60 E, VA-143 E and I-64 E to Coliseum Drive in Hampton. Head northeast on Jamestown Road toward South Boundary Street. Make a slight left onto South Boundary Street and turn right onto Lafayette Street. Continue onto US-60 E/York Street. Continue to follow US-60 E. Merge onto VA-199 E via the ramp to VA-143/I-64/Yorktown. Take the Virginia 143 ramp. Turn left onto VA-143 E and take the Interstate 64 E ramp to Hampton/Norfolk. Keep left at the fork and merge onto I-64 E. Take Exit 263 to merge onto US-258 N/VA-134 S/W Mercury Boulevard toward Coliseum. Turn right onto Coliseum Drive and make a U-turn. The BEST WESTERN Hampton Coliseum Inn will be on the right. ·F...

see more