BEST WESTERN PREMIER Alsterkrug Hotel,  Hambourg

4.5/5  - based on 291 guest reviews.
Alsterkrugchaussee 277, 22297, Hamburg, Germany - See map
+49 40 513030 +49 40 51303403

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 291 traveler reviews
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The BEST WESTERN PREMIER Alsterkrug Hotel Hamburg is situated in the green area of Hamburg between the airport and city centre. This first class hotel with a high level of personal service is completely renovated. It is close to the beautiful river Alster and the Eppendorfer Fen. We are convenient to recreation, nightlife and musicals as well as several corporate locations. A number of wonderful restaurants are located just nearby. Enjoy the warm Mediterranean atmosphere everywhere in the hotel. Dine at our two restaurants or in our idyllic garden restaurant. A bar and six beautiful conference rooms which will accommodate up to 50 people are waiting for you. Tea and coffee making facilities, Wi-Fi or bellboy service are only a few of the amenities for our guests. Experience our spacious SPA on over 300sqm. with a Finnish sauna, soft sauna and steam bath, wellness-showers and ice fountain. A large SPA lounge and a peaceful relaxation area with heated loungers finalize our new offer. The fitness area with high-quality cardio equipment from Life Fitness offers the ideal space for your daily workout. The use of all alsterSPA facilities is included in the room rate for our hotel guests. For conferences the hotel offers six conference and event rooms which accommodate up to 50 persons. Our team provides you the ideal conditions for a successful conference or event. You may also use our free of charge wireless LAN.

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Room 1

Guest reviews


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based on 291 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
139
Verygood
 
120
Medium
 
27
Poor
 
3
Horrible
 
2
Business Business 94
Couples Couples 117
Family Family 42
Friends getaway Friends getaway 15
Solo travel Solo travel 19
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PREMIER Alsterkrug Hotel,Hambourg
  • 4
    « OK for an airport hotel; nothing special for a longer stay »

    The good: Very clean, very helpful staff, most of the essentials are there, nice patio restaurant area for the warmer evenings. The average: Average/small room size, OK breakfast, average in-room amenities, average food through room service. The bad: There is no air conditioning or fan in the room, so if you stay on hot days (in my case, above 28 degrees Celsius) the room gets rather hot. Really bad sound-proofing between rooms. Not really suited for a long stay, when you're there for business. Overall: As a transit hotel (i.e. overnight stay to change flights), it is really good. As a longer-stay hotel it leaves a lot to be desired.

    4
    « Nice room and nice neighborhood »

    Located in a beautiful neighborhood with canals and parks. 15 minute walk to the U- bahn is like walking through a park. 20 minute with u bahn from city senter of Hamburg. I did not try the restaurant. Good and varied breakfast and nice rooms.

    4
    « Super stay in Hamburg. »

    Stayed at the Alsterkrug hotel for 3 nights with friends on a extended weekend trip to Hamburg. The Hotel is very nice and clean. The hotel staff is extremely nice and helpful and all the information and material that we received was in danish :-) Unfortunately we did not have time to visit the spa or bowling alley. We had lunch in the Bierstube and 3 course dinner in the hotel restaurant and both meals was very very good. The rooms where very nice with a small balcony where we could sit and enjoy the sun fazing the garden. The missing star to this review is because of the distance to Hamburg city but it all worked out with the free bus and train-card we got from the hotel. We would highly recommend this hotel any time and maybe we will come back some day.

    5
    « Enjoyable »

    I always enjoy any stay at a Best Western. This was no exception. Polite staff, clean, comfortable and fully modern. Good food selection at reasonable prices given close to a major International airport. Wifi fast and I will stay again next time in the city. Excellent connections to bus and trains.

    4
    « Good Hotel in the vicinity of the airport (just 5 min) »

    Yesterday I spend one night in this Hotel. As it is really Close to the Airport and I had an early flight in the morning the travel agencybooked this one and I can tell you that it is really nice. Good Service and good gym. I can recommend it.

    5
    « With a personal touch :) »

    The location was best for my stay as I had an examination just down the street from where the hotel was. It was very close to the airport as well. The Alsterdorf Damm bus stop happens to be just in front of the hotel, the bus takes you to the closest train station in minutes. The staff at the restaurant, reception and housekeeping added their personal yet professional touch along with their service. Definitely will consider coming back!

    5
    « WAY better than Best Western Premiers in the U.S. »

    Unlike U.S. Best Western "Premiers" I've visited, this hotel was a luxurious property. My room was large; the bed was comfortable and had high-quality linens. The bathroom was large and had nice toiletries. I ate at the restaurant three times. The food was very good. The staff were all very friendly and helpful. Their English was better than mine, and English is my first language. This hotel is very near the airport, so not particularly convenient for tourism.

    4
    « Nice hotel »

    Stayed here during my vacation. Nice hotel with a beer garden in the back. The rooms where well equipped and very clean. Generously equipped coffeemaker and tea in the rooms. Great breakfast. Easy to find and easy to find parking. Very friendly and helpful staff.

    4
    « Nice but stuffy »

    We liked our room, which was comfortable in all important respects. However it was instantly forgettable on departure- little character. Good breakfast, though expensive! Staff are very efficient...at ensuring guests obey all the in house rules. So it's efficient but impersonal.

    5
    « super nice hotel »

    very nice hotel staff- friendly and helpfull, super nice and big rooms- always clean. No noice. Free public service card. VERY good drinks! Nice morning buffet and evening meals. I will surely come again.

  • 4
    « Very nice experience »

    Stayed for two nights as part of a package deal. Had a room facing the road. The room itself is fine, with all the stuff you need. Even with 'sound-proof' windows, there is some traffic noise though - but not intolerable. There is a newly establish wellness section which has some great facilities, breakfast is fine, and we had a two-course dinner included in the offer. It was very tasty and with good quality ingredients. Staff friendly and effective, parking is right there, and as a nice touch the hotel provides a commuter pass for buses and trains (abt. 20-30 mins to city center), free of charge. This hotel is recommended as a good base for a Hamburg visit, if you are OK with staying outside the city center. Would have given 'full score', but have to deduct a bit for the traffic noise in road-facing rooms.

    5
    « This is an OUTSTANDING hotel! »

    We stayed here for a weekend break. From the moment we arrived until the moment we checked out the service was excellent. Nothing was too much trouble and every single member of staff that we came into contact with was friendly and helpful. The hotel is spotlessly clean and very well equipped. Although we didn't eat at the hotel, the bar was well stocked along with a great cocktail menu. One small criticism - the bar area is too small and cramped. The hotel goes the extra mile by providing a free 'travelcard' for the trains and busses and they even lent me a phone charger after I had forgotten mine! The bus stop is directly outside the hotel and it is just a 15 minute ride to the airport. Alternatively, Alsterdorf train station is just a pleasant 20 minute walk away with frequent trains into the city centre. We would not hesitate to recommend this hotel and will stay here again on our return to Hamburg in the future.

    4
    « Good level but the price is a little bit high »

    I was in the Hotel for a Business trip. The Hotel is very confortable and the rooms are very big with old fashion forniture. The quality of the breakfast is very high with a big amount of choice, The price is a little bit high. The position of the Hotel is very good for the early morning flights. The Hotel is close to the Street and the traffic is high.

    3
    « Too pricey for the level of service »

    For the money for a night I expected 4* hotel. I admit, having the look of a wooden house it is quite fitting to the surroundings, however the rooms are basic. Breakfast was average and I did not care much to be disturbed daily to be handed over gummi bears pack. Also, there is nothings besides airport to be done here. For the price there are beter hotels, if you however need to stay in area or have an early flight, the location is great, on the bus stop to airport and to the city 9which is rather far away). Also positive is free wifi and possibility of bus tisket to be stamped on your hotel card.

    5
    « Best Western Alsterkrug Hotel in Hamburg »

    Proximity to airport, modern yet cozy rooms, nice restaurant with comfortable chairs and the best cook for a first class steak dinner. I wholeheartedly recommend the Best Western Alsterkrug Hotel in Hamburg.

    4
    « Opportunistic surprise »

    I was introduced to this Hotel by some friends that have stayed a couple of time during Sundays, opting to check in with the help of the Sunday Night Stay Package. I did some research, and I wanted to try it out. It was my birthday during that weekend, and together with my wife, we decided to make a medium trip around Europe. We descended from Denmark, to Germany and then to Poland. On Sunday, my birthdate, we arrive in the quiet and good looking Best Western Alsterkrug. We were greeted and proceeded to check-in. We also took our little dog, and he actually received a small treat, and two bowls for food and water. We were introduced to the major hotel facilities and amenities, and we went straight to the room. The room seemed very clean, and in a good condition. We had the minibar/fridge, a coffee/tea machine with 3 free coffee capsules, and a nice flatscreen TV. The room had a balcony that is actually quiet comfortable. I really enjoyed all the informational material that was available in the different brochures, and drawers... It allowed me to actually understand the history of the place, and exhaustively analyse and access what type of services/amenities are there in the hotel, and how to best use them. As part of our (cheap - 115 EUR) stay, we had a dinner to be eaten in the Hotel's restaurant, and I must say that it was delicious. In fact, the vegetables are really something worth trying, and the meat from the main dish was also ok. What really stayed in my memory were the very tasty and well cooked vegetables! In the end of the dinner, I was presented with a small Birthday cake that was organised by my wife and the restaurant waiter (thank you for that!). The service was also relevantly good, since both the waiters were always very happy, smiley and ready to explain us everything in a calm and polite way. All the staff we encountered spoke in English, and that was cool, because we are not fluent in German languadge. The breakfast was also very enjoyable, tough the room seems to be a little small for a lot of guest coming around the same time to eat. The buffet selection is good, and we had all necessary breakfast items. It was a little awkward to eat almost nearby 45 other couples and groups in the nearby tables, but I guess that most of people don't see a problem with it. I personally would prefer a little more space and comfort get up and walk around... but that was ok! The spa facilities were also very appealing! having two saunas, a steam bath and some hot/cold showers, you have everything to actually relax for some time, clean yourself and get some energies. There is also a lounge room that has two heated rock chairs that may do wonders in your back! Try those out! It is a must. Nearby the Hotel you won't find many things, but if you will definitively enjoy the nearby river and its surrounding flora... A great walk around the river is suggested! Alternatively, you can also visit a small bar in the river back (next to the hotel) and get some cocktail while enjoying the air, the quietness and picturesque views. All in all, we were very pleased with our experience. We took the Sunday package ( we strongly recommend that one!) and we might actually get back for that soon! The prices during the rest of the days are a little expensive for us, so these Sunday packages are great to enjoy an end of weekend in a calm and quiet place in the outskirts of Hamburg. We receive bus tickets to go to the city but we did not use them.

    2
    « Nearby the airport, not hing special »

    It's a Hotel not far from the airport and thats it. Way off to the interesting Parts of Hamburg. Only a good Price offeriert could lure mehr in again....but not really. Taxi to downtown around 30 Euro plus.

    3
    « Quiet, airport stopover »

    Quiet neighbourhood; not easily accessible for subway/ train travel. No laundry unless you are staying for more than one night-laundry service. The only thing Premier about this location is the restaurant. However, convenient bus stop direct to airport is right across the street--ticket included in your stay!

 

Getting to the hotel ...

All directions
·From: North/A7 & A23. Take Eexit Stellingen in direction city centre and take the left lane. At the next crossing turn left direction Eppendorf. When you reach the city district Eppendorf turn into Tarpenbekstrasse at the next crossing. After approximately one km the street changes to Alsterkrugchaussee. Just continue straight ahead and you will find BEST WESTERN PREMIER Alsterkrug Hotel on the left hand side. ·From: Luebeck, Berlin/A1,A24. Take Exit Jenfeld, Horner Kreisel in direction airport and city north, follow Ring two to city nord. At the crossing to Alsterkrugchaussee you turn right, continue straight ahead and BEST WESTERN PREMIER Alsterkrug Hotel is located on the left hand side....

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