BEST WESTERN Hotel Greenville Airport Inn,  Greenville

4.0/5  - based on 559 guest reviews.
5009 Pelham Road, 29615-5465, Greenville, United States - See map
+1 864 297 5353 +1 864 676 1167

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
TripAdvisor Traveler Rating
based on 563 traveler reviews
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For the best value, come see our beautiful rooms! We are close to GSP International Airport and just minutes from downtown Greenville. We have clean rooms with pillow top bedding and hardwood style flooring. No musty smelling carpets! We offer Sleep and Fly packages which include your shuttle both ways, 1 room night and parking for up to 2 weeks. We have a hot continental breakfast and friendly staff to assist you. From our Best Western you will have easy access on and off Interstate 85 and at least 2 dozen restaurants right on our Exit 54, Pelham Road. Make a quick trip to downtown Greenville and see our lovely Reedy Falls Park. Walk out onto our Liberty suspension bridge to view the falls. Bring your camera. It's photo worthy! In less than an hour drive you'll find access to many waterfalls. Just google 32 SC waterfalls for a brochure. We are located close to the South Carolina Children's Museum and Greenville Zoo, both are must-see attractions. Take a trip to the BMW Museum for a fascinating family trip, or check out Reedy Falls to get back in touch with nature. Whether you want your trip to be cultural, adventurous or a learning experience, why not have it all? This Greenville hotel is popular with business travelers. The BMW plant, Synnex, Scansource®, General Electric (GE), Bausch and Lomb, Michelin headquarters, Fluor® Daniel and many more frequently bring out of town employees to the area. We are near the Tyger River Sports Complex and often host ball teams for that venue and others in the area. Our rooms are spacious and perfect for a small family. Enjoy easy Internet access and easy interstate access. There's less time commuting and more time experiencing everything South Carolina has to offer. Our friendly staff members make your stay even more special, as we're dedicated to the comfort of each guest. Friendly staff, reasonable rates and comfortable amenities. Book your upcoming room at Best Western Greenville Airport Inn.

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Room 1

Guest reviews


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based on 563 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
227
Verygood
 
182
Medium
 
87
Poor
 
36
Horrible
 
31
Business Business 135
Couples Couples 112
Family Family 183
Friends getaway Friends getaway 32
Solo travel Solo travel 68
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Greenville Airport Inn,Greenville
  • 4
    « Good Stay »

    We stayed here two nights while leaving and returning on a trip. The hotel is comfortable and clean. We only ate breakfast the second stay due to an early departure. Breakfast offered many choices and the room was clean. The staff is very friendly and helpful. I would stay here again since they have updated the place in recent years.

    3
    « Good place until the end »

    We stayed at this hotel for 5 days. The breakfast is pretty standard for hotels. The water pressure in the shower was middling but usable. The staff was friendly and professional. The one problem that we had was as we were packing up we noticed that the sheets that my kids slept on had a menstrual blood stain. Not very big, and the sheets had been washed, but still, kinda gross.

    4
    « Nice Hotel, convenient to I-85 »

    Staff was very friendly and efficient. Breakfast was fresh and good selection. Rooms were clean and well stocked, pillows were great! The only complaint was a small note posted in the lobby that they charged $2.00 per night for an in room safe. You could request a refund if you did not use it upon checkout. The safe was as old as the hotel and was paid for many times over. I think it is just a very poor way to raise the room rate for something that should be included.

    5
    « The Best Stay ever! »

    If your looking for a hotel to stay with excellent staff and a wonderful experiences try this hotel. I really enjoy my stay. I will recommend to all my friends if they are traveling and need a place to stay.

    5
    « Great room at a great price »

    We stayed at this hotel for 4 nights. The bed was comfortable, the shower had good pressure and temperature, and the breakfast was great. Everyone was friendly and helpful we would definitely stay there again!

    3
    « Overnight stay »

    This hotel was average at best! We were catching a flight out of GSP and needed a place to crash as our flight was leaving at 5:30am and we live 1.5 hours away. It was clean and the lady at the check in desk was very personable.

    3
    « Has potential... »

    It looks like they're working on upgrading things. No construction noise but people painting and paving the parking lot. Beautiful courtyard, big pool, and great staff. The gym is small but has all the basics. The wifi really is free and great signal. It was clean but you could tell it was an older building being upgraded. For the price it was pretty good. I'd stay there again later on to see the upgrades.

    5
    « A real Treat »

    I stay at Hotels often enough for work to know a well trained and hospitable staff when I come across one. it is not often I take the time to praise a hotel for doing their jobs. but this hotel staff went above and beyond at every opportunity.

    3
    « Missed the Mark »

    The redeeming quality of this hotel was its staff; friendly and attentive. The check-in process was seamless and the room was comfortably sized. The breakfast was better than many offerings at other hotels we'd stayed at. Were liked that they'd replaced the wall to wall carpeting with what appeared to be composite flooring; until that night. There was an area rug between the beds that wasn't secured to the flooring and readily became a trip hazard in the dark. It shifted, bunched up and the edges would flip up. I opened the folding luggage stand and a large false eyelash fell out of it; which was actually kind of humorous, because we first thought it was an insect. For all the effort put into upgrading the rooms, the bathroom was a major disappointment. The toilet was slow to flush and would sometimes fail to fully drain on the first flush. The shower had very low water pressure, and loss of hot water was prevalent. Our experience was exasperated by someone calling himself Lucas telephoning our room twice in the early morning to discuss the party we'd had the night before. There was no party and although I told him he'd called the wrong room, he persisted until I hung up on him. I called the front desk to report the calls and to ask if there was any way to identify if the calls were coming from inside the hotel. The woman said there wasn't, so I thanked her and went to take my cold water shower. I came out of the shower and learned we'd received another call which my wife answered. This time the caller asked "Is this Joe?"; to which my wife replied "Do I sound like Joe?" Not to be deterred, the caller said he needed to pick up the guitar he'd left the night before. My wife told him if he showed up at our room he was in for a bad day, and then hung up. I called the front desk and a male employee answered. I started to explain the situation and he said the call had come through the front desk, and that he wouldn't forward anymore of the calls. On the whole, I believe the next time we are in Greenville we will opt for a different hotel.

    4
    « Nice place. Suits the purpose »

    Even though it's off a busy street and kind of tricky to get into coming off the highway, this BW is clean and a convenient 10 minute ride to downtown. Didnt have the chance to try out the breakfast, but it looked like a decent spread. Room was clean and quiet

  • 1
    « Nice place »

    This was a very nice hotel. I was checked in by a desk clerk that said due to me paying with a hotel coupon that I would have to pay 5$ extra dollars to get a downstairs room, but checked my business associate in with the same coupon and was given a downstairs room at no extra charge. We were told that the motel was having part of the parking lot paved the next morning and our cars would be towed to a different area of parking lot if we were to park there. At 8am on Wednesday my room phone rang woke me up, front desk asking me to give them all my information for check in over again. Seems as though there system had kicked out the info. Why would you disturb someone with your system failure when you know they will come down to checkout or call the front desk to check out. Never again will I or my company use this hotel.

    4
    « Enjoyed our stay »

    We were not expecting to stay at any hotel this trip but unforeseen circumstances happened.We were quite pleased with the hardwood floors and the overall cleanliness of the establishment. We had our dog with us this time and had a room at the back of the hotel near the dog park. We had a hot continental breakfast and what I noticed in reading the reviews was you are truly taking some of the suggestions and incorporating them in your business.Such as meat on the breakfast bar and I believe I saw toppings for the oatmeal. In speaking to some of your employees it is evident they take pride in their work and the hotel as a whole .You are very fortunate to have found such wonderful people. When we are in the area again we will not hesitate to come and stay again .

    5
    « I asked for blankets, and blankets came! »

    I wasn't thrilled to find there was no comforter on the bed but when I called and asked for additional blankets - they came right away. That's not usually the case. Breakfast was good. Was surprised to find hot breakfast in a Best Western. Staff were most accommodating. I will go back.

    1
    « Stay away from this hotel! »

    There was a mix-up with the reservation. The room smelled like a public bathroom. There was blood on one of the pillow cases. The fridge made a clicking noise all night long. The tv volume kept going in and out. The bathroom was dirty and the bathroom tile was damaged.

    5
    « Wow- I was impressed! »

    Yep, I liked it. The rooms have new furniture. The breakfast was excellent. I had waffles, eggs and sausage. Eggs scrambled fresh. I got a call back to ask if my room was OK at check in and that was nice too. Thanks Best Western. I'll see you next time. A+

    5
    « Love this hotel »

    The hotel is very clean. All of the staff that I came in contact with were very friendly and helpful. This was my 1st time staying at this hotel, but I will definitely stay again. Location is very convenient to interstate.

    5
    « Hotel »

    Clean room . The hotel staff was very nice and helpful. The breakfast was very good. The weekend staff in the breakfast area was nice. There was a new employee she was very nice and helpful the woman that was training her was rude,to her and to people getting there breakfast. I am sure she did not like her job. The pool was nice . To bad it closed so early.

    3
    « Nicely appointed and dog friendly »

    The Best Western is a nice hotel for a short stay when traveling with a pet. The rooms have been renovated and are well equipped with microwaves and refrigerators. The beds are comfortable and the area is quiet and safe. The free breakfast is nothing exceptional and the coffee is mild but it is adequate.

    2
    « MOLD »

    I didn't have high expectation for the Best Western but I didn't expect mold in the room either. Good location off the interstate but it seems the other side of the exit has all the fun. The only thing close the this hotel was a waffle house, and for a reason: their breakfast.

    5
    « I would go back »

    Was in Greenville overnight this week and stayed at Best Western near the airport. The hotel is older exterior type so I was nervous going in. When I got to the front desk I found it totally remodeled and nice. Staff were nice. Got to the room and I was really surprised. Looked like a Hampton room- really. Don't let the old outside look fool you. This was a good hotel.

  • 5
    « Love it!!!!! »

    I have stayed here several times. It is up to date, very clean and reasonably priced. They have a nice pool and courtyard and a fitness room. The staff has always been professional and very friendly. If you have the opportunity give it a try.

    3
    « Not my cup of tea but QUIET safe, and renovated »

    I got a cheap trip for business reasons. This is a design with doors open to the outside. However, it's so popular with bargain hunters that the high occupancy made it a safer environment. The room, which was very large renovated, and clean, was very quiet, not like most modern hotels. I would consider this hotel if it was only for one night but not an extended stay.

    2
    « busy hotel »

    hotel has large parking area and lots of rooms and I hope the other rooms are in better shape than the one I had. Drywall damage in bathroom and hair in shower makes for poor cleaning and lacking maintenance. bed was comfortable but the pillows were not. If you just need a place to sleep and dont mind the hair this place is fine. Did not eat breakfast here and the internet was spotty. Not much choice for food close by but waffle house in same lot. Good luck

    5
    « Go ahead and book this one! »

    Usually, it's hard to go wrong with a Best Western, but this one was a nice surprise. The hotel staff was very friendly, and there was a manager's reception in the dining area that consisted of chips/salsa, cheese/crackers, and a selection of beer for free. The hotel has an upscale homey feel, nothing out of this world contemporary or fancy. The rooms expand on this feel, with furnishings I would expect to find in my favorite relative's guest room. The rooms have ceiling fans and overhead lighting, a pleasant minor detail that you don't find in a lot of rooms. The beds are comfortable with plenty of pillows, and the HVAC is more than adequate. For a hotel right off of the interstate, noise was non-existent. The bathrooms are brightly lit and clean. If you're looking to stay in Greenville, you won't go wrong here.

    5
    « Great Stay! Great Staff! Definitely Recommend! »

    The hotel staff were extremely professional, caring, and made sure that my stay was as comfortable as possible. I had absolutely no issues and would recommend this hotel to anyone looking for a fairly priced, comfortable hotel in the Greenville area.

    5
    « If you need an apple- they'll go grab you one. »

    Usually in a hotel breakfast if you see something running out you are just out of luck but these ladies were right on top of it. I wanted an apple and an apple did appear. It was honestly a real nice breakfast with sausage eggs and biscuits and gravy. So many choices. I've paid for breakfasts less appealing than this one for sure. It's worth it. Give it a try.

    5
    « Rooms were a nice surprise! »

    It was a pleasant stay. The people there are nice as can be. Very southern charming. Breakfast lady helped me with my waffle. I had a light bulb out- they came right away to resolve it. I would stray here again for sure. Rate was ok, Room was nicely furnished and the flooring was very modern looking and clean.

    5
    « Why pay more when you can everything you need here. »

    Exterior property ok. It's going to have outside aging. The upkeep on this property and shine above and beyond other hotels in this area. I have spent the at the Marriott next door and thought to myself wow you can tell they are all about the money and not customer service. Where as in at the Best Western the clerk took the time to tell me important information about the area even offering a map and Greenville guide at the desk without having to ask. What other hotel in Greenville offers that? None! Why? Don't believe me? Book 1 Stay at Best Western Greenville Airport Inn and see for yourself. Have a voice let it be heard. Management is standing at the desk every morning greeting everyone with pleasant smile along with morning staff. There's never a problem she's not willing to address. Free full breakfast and staff willing to assist in any way they can. Can you pay 200.00 and get that at the Marriott? NO!

    5
    « Would stay again!! »

    We were in Greenville for an event and decided to stay the night instead of driving home. We were very pleased with the helpfulness of the staff at such a late hour, the clean, comfy room and bed. We would stay there again.

    4
    « Well Rounded »

    Clean room, polite staff, good breakfast. Good accessibility to the surrounding area. The grounds and parking areas were a little dirty and not kept up regularly. Pet area was a nice feature but it needed to be mowed, as it would help clean up after pets.

  • 5
    « Great place! »

    Some reviews made me wonder but this was a great choice. Those desk clerks were great. The eggs and sausages and dozens of other things at breakfast will certainly bring me back. The rooms look brand new. Really.

    2
    « Dirty Room ... Never Again! »

    I was lucky to get a great deal using priceline. I would NEVER pay full rack rate at this property. It's really not a good value. The staff is friendly, however housekeeping leaves much to be desired. When I checked in, there was dirty underwear and socks from a previous guest beside the bed. The rooms appear to be nicely remodeled, they just aren't clean. During the remodel, the property should have focused more on the exterior of the building. It is an eye sore and needs much improvement! Unless I get another bid accepted on priceline, I will not be back. Do yourself a favor and skip this one!

    4
    « Nice remodel, Good value »

    As others have said, the outside is a bit deceiving. Lobby and staff were very nice. Breakfast was okay; there is variety and hot choices but nothing great. The room was nicely remodeled and updated. It was clean, and worth the value. Very convenient lots of restaurants in the area and close to the airport.

    5
    « Wow- Don't let the outside fool you! »

    When we drove in I was feeling like it might be sketchy but once you walk in this place- it is nothing short of fantastic! Everything new top to bottom. Staff nice and hot breakfast excellent. The hotel rooms open to the outside but really- don't let that stop you. Its a great location.

    5
    « Great Value »

    The staff was wonderful. They shuttled me to a very early flight; my car was safe during my trip; and worked with me when my return flight was delayed. The newly renovated room was clean and comfortable. I would recommend this hotel for anyone flying into or out of the Greenville/Spartanburg Airport.

    2
    « Just not the best »

    This hotel is outdated and dirty. The beds are horrible and the room was hot. We only stayed because it was 4 am and we couldn't drive any further and we have beat western points. Major disappointment. However the front desk lady was amazing and helped me find a parking area near the road due to a full lot.

    5
    « great stay »

    Loved it... Great breakfast, awesome place.. Comfortable beds.. nice and friendly front desk and also the breakfast attendant..... I can't wait yo come back again... Nice hotel, stay here if every in green ville

    5
    « sleep/fly »

    dated looking building, but excellent staff and very clean room. Van service to airport only once an hour, but pickup on return was very quick. All employees we contacted were very polite and helpful.

    4
    « Nice hotel with clean rooms and friendly staff »

    The rooms have laminate flooring - no carpet, which gives a much cleaner feel to the rooms. Refillable shampoo and body wash pumps attached to wall make sense. Hot breakfast included with scrambled eggs, breakfast sausage etc. Tea, coffee, juice, cereal, milk - the usual fare. Outdoor pool was nice. If planning to use the pool, room facing pool on first floor works well.

    4
    « pet friendly oasis »

    We had our "other" family member, a Pug, and were camping during a heat wave (105*). He was NOT a happy camper. We were delighted to find an affordable hotel near Greenville that was pet friendly with drive-up assessable rooms. We were very pleased to have all the comforts of home during this time of travel.

  • 4
    « Good Airport Hotel »

    As a female traveling alone, I am somewhat hesitant to stay in a hotel with exterior doors, however I wanted to check out the Best Western as the reviews were good and the price is affordable. I travel to the airport area the night before early flights and was impressed with the new lobby and renovated rooms at this property. I noticed that there seem to be a number of people outside in the pool/courtyard area, but everyone was friendly and not at all intrusive. The room was well appointed and the bed comfortable. I was given a room on the pool side, near the lobby door, which made me feel safe. In the morning, the dining room was serving breakfast prior to the posted 6:00am time, I assume to accommodate the construction or electric workers gathering for their day. I thought this was wonderful and welcoming. The breakfast selection was good and I had a small bite before leaving for the airport. I will definitely consider this location the next time I have to travel from GSP early in the morning.

    3
    « Quick Access to I-85 »

    You could throw a stone from this hotel to the interstate on-ramp, which is convenient. The amenities were everything I expected, the hardwood floors a nice touch, if not as cozy. This is a big place, apparently designed for long-haul truckers (I suspect that's why no carpeting) and it's busy. The front desk is along a side hallway making it awkward to handle a high volume of customers: you have to wait in the foyer and take your turn at the desk. The desk itself is scattered with papers like they're too harrassed to file anything. I didn't try going down to breakfast - the eating area had long counters with high, hard chairs obviously designed for large crowds to eat & leave - I didn't feel like facing the diner atmosphere. Don't get me wrong, the stay was fine and I'll probably stay here again if I'm in Greenville, but it didn't have the same serenity I've come to expect from other BW properties.

    2
    « Below Average hotel »

    Photos on the website looks nicer but the hotel in person is a disappointment. The room is clean overall. Railings on the 2nd floor are flimsy and unsafe. Feels unsafe walking around the hotel grounds. I should have pay the $5-10 extra per night to get a better hotel.

    5
    « Very accommodating to a large group »

    Great staff, very accommodating, clean rooms, good breakfast, comfortable beds. Desk staff was extremely helpful and courteous. Able to accommodate a large group and tried to keep us together as we were traveling with a group of teenagers.

    4
    « Great Value For Your Travel Dollar »

    I stayed at this property 2 years ago, and our family of 4 stayed again this week. It provides a cost effective accommodation whether traveling as an individual or family. The pool was busy with families enjoying a refreshing break from the day. The breakfast provided the essentials you would expect from a budget hotel. If you don't like what's on the menu, then go to the restaurant next door. If you don't like the hotel room offerings then you have other hotel choices just around the corner. The staff was friendly and the check in and check out was easy. It's located near a busy shopping area, conveniently located just off the interstate.

    2
    « I'm here right now and I'm a little afraid... »

    It's Saturday night, 10:30. While I was checking in, my husband watched a drug deal in the parking lot. There are people hanging out drinking and smoking all over the parking lot and along the outside rooms. There are two men and a hooker in the corner room. I see the GM has responded to other posts stating the reviewers must have been at the wrong hotel. Nope. They were definitely here with the smoky, stinky rooms with wood floors on Pelham Road in Greenville. I would suggest that along with the room renovations, they need to hire security and stop the loitering.

    4
    « Very good value, nice place to stay. »

    We've enjoyed our stay here. The property is neat,clean and newly renovated. The is wood laminate in the rooms. The rooms are spacious and the beds are comfortable. Everything worked at it should and they have a nice pool. Good breakfast and work out room. I'd stay on the pool side . The front desk staff is very friendly and helpful. We would stay here again.

    5
    « Good room, solid breakfast »

    We had a room in the second floor (best than ground floor to keep noise from arriving vehicles at a minimum). The staff was very helpful and the complimentary breakfast was very good, with warm items (eggs, grits, etc), waffles, cereals, breads, etc.

    3
    « My recent stay at Best Western - Greenville, SC »

    I was already at another hotel and needed to find a property along my route of travel (I-85) that would put me in close proximity to home. This Best Western property was chosen because of location and the affordable rate offered. Arriving, I noticed that the access was immediately to the outside as opposed a hallway. The facility appeared to need exterior care (could use sweeping along the stairwell, room furniture propped up along the wall instead of stored). All things considered the room was comfortable, it was quiet and everything was working properly. The morning clerks at the front desk were not as cordial as those I've experienced at other Best Western properties.

    5
    « Really Nice. »

    We stayed 3 nights. Really nice rooms. Great Breakfast with a big selection of foods. We enjoyed our stay. We were there for a get together called the Traveling picnic. We at a park close by. Then on two of the evenings we gathered by the pool to visit and to swim.

  • 4
    « Great stay! »

    The hotel was perfect for our needs. I loved the wood floors in the room and the size of the room was great. We didn't feel cramped at all. Very spacious! Breakfast had lots of choices from hot to cold. Everyone was very friendly and accommodating to our needs.

    3
    « Not for large vehicles! »

    Nice and clean but NO particular parking if you are towing a vehicle. We were in a pickup, pulling a small trailer. We parked across 3 spaces, on the outside edge of the parking lot away from the building and got a call from the front desk about an hour later (midnight!), telling us we needed to move (though the place was mostly vacant). We had to park along the curb quite a distance away from our room, near the street. We were concerned about many of the things that we had on our open trailer. The only other option suggested was parking in a lot way in the back away from the building. The hotel is also advertised as pet friendly and on bringfido.com it said $20 per night per room. Upon arrival we were told that it was $20 per pet! Since we were traveling with two dogs we were not very happy with this but given the hour we just paid the fee. Despite being pet-friendly there were signs everywhere saying "Do not walk your dog here". We never were able to find where dogs were "authorized" to do their business. Rate advertised on their website was $110 per night. We got a discount booking through TripAdvisor and AAA. This was fortunate as this was definitely not a $110 per night place! Breakfast was the same as any other mid-priced Hotel chain (cereal, muffins, waffles) but also included eggs and sausage. Breakfast room was rather small but kept quite clean. Since we normally travel with a large vehicle we will likely not stay here again due to the parking restrictions and the pet policy.

    5
    « Smoking Rooms »

    One of the few hotels that still offer smoking rooms, and it was very clean and did not smell of smoke. I was very happy with my stay at this hotel. Will for sure stay at this hotel next time we work in the area.

    3
    « Price vs Convenience »

    I stayed here because of price--very reasonable. But, due to traffic, it was not convenient to the downtown venue for my evening business meeting. Staff was friendly and attentive. Room was a bit noisy. Compressor on the refrigerator may have been going out. Finally unplugged it and room was quieter. Continental breakfast was well stocked.

    1
    « 30 min too much »

    Funny smell in lobby. Rooms do not have an inviting feeling. Motel area very unsettling & did not feel safe. Had pool view while four men had at least 35 beer cans empty and 2 coolers full. People hanging out everywhere, very creepy in the way they stare and follow others around, even staff. Felt SHADY! My family asked to leave within the hour and I gladly paid the check out early fee. 4 days turned into 1 hour!! DO NOT STAY. I've been to several Best Westerns and never had this experience.

    3
    « Good enough »

    We had a room with two double beds. The sweet woman at the front desk recommended the second floor to avoid overhead noise. We appreciated the suggestion. The room was clean and bed was comfortable. Good pillows, but brought our own. Pretty quiet most of the time. Seemed to be an equal mix of travelers and construction workers. The crowd that was out after dark was a bit sketchy but kept to themselves. Most didn't speak English as a primary language. Staff was friendly. Cable was fuzzy on a lot of the channels. The waffle house in across the parking lot was horrible.

    3
    « It is a place to Stay »

    Read all the reviews here on Trip advisor and decided to give this place a shot. It is a no frills Best Western. The room was clean, but the picture makes the room look MUCH nicer than it is. The floors are hardwood looking laminate. I thought this was odd, but looked very nice in the picture, then I realized that they are done this way as it is easier to clean than carpet. Makes the room very echoey. The TV remote did not work, and the in room safe was falling out of the wall. The bed was comfortable I did rest well. But by having a room facing the outdoor pool you cant get to sleep until after the pool closes at 9pm. There were as many people outside their rooms as their was inside their rooms. The area of town is not the most Glamorous, and the WAFFLE HOUSE in the hotel parking lot makes it even less appealing. It appeared there were many people actually living there more than just staying the night. The morning Breakfast was above average having hot food (grits, sausage, eggs) in addition to just the waffle and cereal. As my title says, it is a cheap place to stay however I will probably stay elsewhere next time.

    5
    « Hotel in Greenville »

    I rate this hotel very high. Beds very comfortable, Pool very nice, Breakfast nourishing.The stafff are always very helpful and friendly. Good location with airport shuttle available. Coffee available in room but also available in lobby area, Hotel close to several restaurants and stores to shop in. Right off the highway so easy access.

    2
    « DON'T! »

    Uncaring hotel staff unresponsive to your needs. I have stayed at this property 3 different times over the last year and each stay presented a new set of issues/problems. I like Best Western and stay there when I can. I made a mistake this last time, won't happen again...I promise.

    5
    « Newly Renovated »

    Best Western is our go to hotel. This one has been renovated and they did a great job. Beds were very comfortable, the room was very clean and thank you, thank you for getting rid of carpeting. I think almost everyone hates carpet in a hotel room because they always look dirty or stained. The staff were very nice and accommodating. Breakfast was fine. Coffee was good. The pool was sparkling clean. The price was right. We only had to drive a few miles to get to downtown Greenville. Actually, we were glad to get out of the traffic downtown and back to the hotel for peace and quiet. We would definitely recommend this hotel.

  • 5
    « Great Hotel »

    This is a great hotel to stay at! The staff are friendly and very helpful. They go out of their way to make sure you are happy!! It's a great location easy access and the breakfast is good too!! They always go the extra mile to make sure you are satisfied with your room and everything is just like you want it. I love staying here when I come to the Greenville/Spartanburg area for business. I wouldn't want to stay anywhere else.

    5
    « Great stay in Greenville SC »

    This hotel was excellent - super clean and so convenient to the GSP airport. Willy at the front desk was most accommodating and aswered all our questions. The ladies in the breakfast room - Miss Vicky and Miss Georgia could not have been more attentive and helpful. The new hardwood flooring contributed to the neat appearance of the room...the bed was super comfortable. Would definitely stay here on our next visit.

    4
    « Enjoyed My Stay »

    My room was clean and spacious. The bed was very comfortable. The breakfast was good. I just wished that they offer Turkey Sausage instead of Pork. The hotel was selected by the host for the event that I was attending but I would stay at this hotel again if in the area.

    5
    « Nice hotel to visit »

    I stayed for just one night since I had a flight leaving out early the next morning. Didn't really get to talk to the front desk to much (being it was so late). Check in was easy even with one person. Quite and clean????

    4
    « very clean »

    Spent a quick quick overnight before flying out of GSP . This is a very clean hotel with newly remodeled rooms right off I-85 within 3 miles of the airport. They also offer a shuttle, and also long term airport parking for an additional fee. Great choice,would recommend

    5
    « Wonderful Southern Hospitality »

    I stayed here and want to just say how helpful the staff were as well as the cleanliness of the hotel. The overall hotel was clean, but the rooms were spotless and the beds very comfortable. I travel alone a lot and was not at all uncomfortable with staying here by myself. The front desk staff showed what southern hospitality is all about. I will return.

    4
    « Exceeded expectations »

    Exceeded expectations because I normally have a poor view of low cost and outside entrance places. Not normally someplace I would stay, but I needed someplace in a pinch that took corporate lodging which my company requires. Website said newly renovated and the pics looked good so I went for it. Sitting right next to 85 it is convenient to many places. From the outside it looks like a typical motel, nothing special. When I checked in they said I would have a room with an inside corridor, was not sure what that mean. It mean a room facing inside and with a view of the pool..This was a nice surprise because the alternative was a room facing outside and probably highway 85. Rooms were nice with hardwood floors, all new furniture and comfortable beds. Room also had a microwave and refrigerator. Even the cable was better than expected. Most hotels cable is pretty basic, but here you get 8 or 9 HBO channels plus many others you would not expect. The internet was slightly better than average but not great. Breakfast too was your typical free breakfast, nothing special. Service was good at the desk, no complaints. The area also has many restaurant choices although fighting traffic late in the afternoon can be a challenge. Overall better than expected and in a pinch I would stay there again.

    5
    « Comfortable, Reasonably Priced Hotel »

    I had a very early flight out of Greenville, so spent the night prior at the Best Western Greenville Airport Inn. The price was reasonable, the room comfortable, and the staff friendly and helpful. And very important, being a woman traveling alone, I felt safe.

    5
    « Nice looking rooms! »

    I had a problem with the TV remote. Reggie came running to take care of it. I liked that kind of service. The rooms really surprise you. It's like Hampton Inn quality inside the room at a Best Western price I guess. All the people I came in contact with were friendly. The housekeepers don't speak a lot of English but they did understand a request I made which was good. Breakfast was also surprisingly good. Hotel has had a complete renovation looks like.

    5
    « Convenient, comfortable stopping point AND pet-friendly! »

    We were on our way down to Columbus, GA, and Greenville, SC was a logical stopping point. It's definitely an older property, but it was newly renovated, and the wood flooring gave it a very clean feeling. The room size was very comfortable, loved having the small refrigerator and microwave, and the location was quite convenient. I was very grateful for the reasonableness of their pet fees. I know my dogs, and they don't have long hair, nor do they make messes since they are older. I wouldn't bring them with me if I didn't know they would travel well, so the higher pet fees make no sense to me. Lots of places to eat nearby, and very convenient location. Staff did a good job keeping the breakfast area stocked. The only complaint I would have is that the coffee at breakfast was very weak!

  • 5
    « Front Desk Clerks were very helpful »

    Upon arrival we were greeted with big smiles and all week while we were there- Just excellent service. Housekeepers really make the room shine. The pool water is still a little on the cool side for me but the pool area is very nice. They have a picnic area in the back. Very nice. There's even a grill if you choose to grill a burger. Loads of restaurants nearby. Manager was greeting at Breakfast with her assistant. Excellent service.

    5
    « Excellent place! »

    I was only here for one night, but everything was wonderful! From checking-in to the cleanness of the room, and breakfast was wonderful! Every employee was top notch that I dealt with. Any time I travel through Greenville, I will be staying here again!

    5
    « My new go to hotel in the area »

    I really enjoyed my stay at this property. The rooms were clean and the décor was really nice. The hotel had a good breakfast and I thought the breakfast area looked very modern. Randy checked me in and was very polite and helpful. Our room was on the backside near the dog park which was a very nice bonus. We will definitely stay here the next time we come to Greenville.

    5
    « GREAT STAY. »

    The hotel is so clean and covenant to everything. Close to the GSP airport , great shopping and great restaurants. Just 15 minutes from downtown. Where you will find a beautifully renovated city with even more great shops and restaurants. you will also find Falls Park. A lovely park with biking and walking trails. I was truly surprised at how nice it was. Then Kim at the front desk was so helpful and always had a smile to greet us with. I will be definitely stay here again.

    5
    « Another great stay »

    My husband and I have stayed at this Best Western several times over the last few years. We love all of the improvements. The floors will always be my favorite though. The staff is great, especially Randy and Helena whom we have had the pleasure of dealing with each trip. Our room has always been clean and well maintained. We have never had any major problems. The only issue we've dealt with was our TV not working and it was fixed quickly. The location is great and there are several places to eat across the bridge. I would definitely recommend this property. We look forward to our next visit.

    5
    « The Best »

    You will not be disappointed with this Best Western. The price, the efficiency of the staff and the comfort of the motel, as well as, the location will meet your high expectations. It is near many quality restaurants and excellent shopping. The interstate is right there making the city easily accessible.

    5
    « Pleaseant stay »

    It was very good and pleasant experience to stay at Best Western Airport Inn. Very convenient location and right price for service. When I will be in town I definably will chose Best Western. Everyone was very nice and professional.

    2
    « Not Up To BW Standards »

    I second the review that said it was not clean enough for them. Didn't like that A/C could not be run "fan on," for noise and circulation. First floor noisy and at the end of the building, there seemed to be a bit of a "smoking hang out." Morning one person front desk was frazzled & not particularly friendly. Breakfast staff was "ready to shut it down," as soon as she could. Even though we got there in plenty of time, all the waffle mixture had been taken away (or gone.) I came home with biting sensation on skin and many angry red spots on arms & legs. Very itchy and painful for several days. "Not say-in', but just say-in'." Maybe it would have been better to have the "clorox" smell (as one visitor said) rather than bug bites?

    2
    « Don't stay here »

    Had problems with first room, finally moved to another room. More problems but a surly tech fixed them, Loud parking lot party that no one handled till 10:00 PM. The staff did nothing to make you feel welcome.

    2
    « Not what i espected »

    Just stayed for one night , when i got in to the room i had a strong clorox smell that was very uncomfortable , i cant remember what i paid for the stay but I'm pretty sure it was not worth the price !! Got some work to do around the place !! Parking lot was a little crowded but manage to park the 3 or 4 times i went out !

  • 2
    « Super comfy beds, room not clean enough for me »

    We were only in town for one night, and it fit our budget.....all of the hotels in the area had raised their rates for the weekend because of a concert. I was immediately put off by the smell in the lobby bathroom; reminded me of a porta-potty. We booked two rooms; Our reservations were messed up, and they only had one room for six of us. The staff, however quickly rectified this. Five stars for them! The rooms seemed fine, but my eagle eyes quickly noticed that there was a layer of dust and grime on the dresser around the mini fridge and microwave, and on the baseboards. The beds were super comfy, but I was awakened at 6 am by the overwhelming smell of cigarette smoke coming from the adjoining room.....strange, these were all non smoking rooms.......I am also a smoker, but never smoke inside......so if it was able to wake me up? Won't stay again

    4
    « Best Western Greenville »

    I was impressed with the recent renovation to this hotel. The room was clean and comfortable and the laminate flooring was nice. The water pressure seemed a little low, and the heater seemed to struggle to keep the room warm (managed to visit during an unusual cold spell), but neither issue was worth complaining about. In all, I'd stay here again. Stayed April 2016, traveled solo

    4
    « Very nice hotel »

    Brief but very pleasant stay; good location. Rooms were spacious. There was a good selection of restaurants nearby. The breakfast was better than some others. It was a very convenient location for the airport. The shuttle took us to the airport with no problem, and dropped us off exactly where we needed to be.

    4
    « Me time »

    I was impressed with the upgrades to this hotel. The room was clean and comfortable and the laminate flooring was a nice touch. The only issues: (they were not major issues and certainly didn't warrant a complaint) the toilet handle was a little loose and the water pressure in the shower wasn't quite up to what I prefer. Neither were deal breakers at all. The toilet flushed and I could still shower. :)The staff was friendly and allowed me to check in my room an hour prior to check-in time. Considering the location (close to the airport and on a high traffic road) it was relatively quiet. It isn't a 4-star hotel but for the comfort, convenience, and price it was perfect for what I wanted; a couple of days of quiet, relaxation. I will definitely stay here again in the future.

    3
    « Very Clean »

    My husband likes to stay at Best Western whenever we travel because of their point system. The room looks like it has been recently renovated. Instead of carpet there are laminate floors. Very nice and clean. The location was good for my husband's meeting. It is not far from the airport off I-85. My only complaint is the noise. The airport traffic is over the hotel and there is a fire department across the street.

    5
    « Comfy Beds, Large Room nice decor and CLEAN! »

    Very comfortable bed, nice large room - friendly staff, CLEAN Hotel.. - quiet considering outside corridor hotel - convenient to all facilities in the Greenville area - courteous staff. Fast internet, love the soap, lotion, shampoo dispensers.

    3
    « Appropriate, Clean-n-Basic. »

    Room is clean-n-basic with a laminated wood floor in a simple no-frills way. Despite the relatively low price, bedroom is equipped with a microwave oven, small refrigerator, and a 40" LCD TV with cable and remote-control. Beds are clean and comfortable. I woke up rested every day during our 4 day stay. Shower-head is inferior and should be replaced with a head providing a concentrated spray-pattern with more water volume. Not a deal breaker. Liquid bath-soap and shampoo are available through a shower wall-mounted dispenser. It's convenient. Vent in bathroom amplifies conversations in adjacent room's bath. Caution, if you don't want strangers knowing your incriminating secrets, be careful what you say in your bath. Swimming-pool is clean, pleasant, and attractive. Courtyard garden is a relaxing addition to the inn's property. A 24hr Waffle House shares the inn's parking lot so food is available 'round the clock. Parking is sufficient, but slots fill up quickly at night. Wi-Fi is available so bring your devices. I would return. Thanks, Best Western!

    3
    « Nice rooms but noisy »

    This Best Western is very convenient to I 85 with many eating establishments nearby. The room was recently remodeled and was very convenient. The hotel has 4 buildings facing one another with a pool in the center of the quad. Regrettably, my room faced the pool and was very noisy until midnight. If you want a quiet room, I suggest the outside. The breakfast was meager at best. Go to the Waffle House next door.

    1
    « Traumatizing »

    The experience was more motel or YMCA-like than a hotel. It was an overall very stingy vibe, from the 1 tiny bar soap to the sad continental breakfast. The room fridge froze the raw veggies I had carefully prepared, and guess what else was in there to be ruined? My insulin for type 1 diabetes that I need to survive. Check out time was supposedly 11:00am but at 10:20 a housekeeper appeared at the door saying ?let's go! Let's go!? So we rushed, and my teen daughter started acting out because she hates to be rushed. Stress! At check out, the bill appeared to be wrong after we paid and we had to get back in line, and I was grumbling to my husband about how I had a feeling we'd get screwed considering what happened so far. The agent at the desk overheard and loudly chastised me, one because I'd misunderstood the charges (the bill was correct), and two because he was ?offended.? And even though I said I was sorry 3 times, he still implied I was a ?miserable person? while we left and my back was turned. Great. Just great. On my 38th birthday too. Lots of tears shed. As the family breadwinner, I will not be spending my hard earned money here or probably any Best Western in the future.

    5
    « Great Choice »

    I love Best Western. Great value, service, location and staff. BW is always my first choice. I especially like that I can park my car there while I'm out of town and take the shuttle for free! All around best choice for hotel stay!

  • 5
    « Weekend get away »

    The wife and I like to get away from Home once in awhile and Greenville is the perfect place. Always stay at Best western airport inn. Laura and Willie always professional at front desk and always go the extra mile

    4
    « One Night Stay »

    It was great for a one night stay. Great prices for a getaway for Volley Ball tournament for my daughter. Simple to find and close to where she was playing. Nice location, very clean stay, Beds were smaller than an usual double bed but we made due. Next time would ask for 2 Queen beds. Several restaurants to take advantage of nearby and very short distance from the PAVILLION where my daughter was playing in a volleyball tournament. Very reasonable and nice for what we needed. We would stay there again.

    5
    « Great Motel »

    From check-in to check-out, we were treated very well by the friendly staff. The location was very convenient to restaurants and the highway. The only reason I gave sleep quality a "very good" is that we are not use to the fan in the room coming on and off all night. It is nothing against the quality of the hotel. We would stay at Best Western Greenville Airport Inn if we are in the area again.

    4
    « Good Value »

    This motel is conveniently located near the freeway and nearby restaurants. The staff was friendly and professional. The room was clean, the bed was comfortable, the shower was excellent. We did not sample the breakfast. Overall, a good value for the money. I would stay there again.

    4
    « Great location, New furniture, Great bed, bad shower pressure! »

    If the shower pressure would have been even adequate I would have rated it a 5, but because the shower pressure wasn't strong enough to even get the soap off my body I gave it a 4. The room was great and newly renovated, the bed was excellent, and staff were great! I didn't get to have breakfast, but I believe they had grits, sausage gravy and biscuits, eggs, waffles, yogurt, fresh fruit, and juice. When checking out I told them about the shower head and she said if I would have let them know they would have changed it out for me, but I was working 12 hr shifts so I probably wouldn't have wanted them in my room any way, but at least she wrote the room number down and was going to have them check it out. I do beleive they care about your experience and try to make it great for you.

    2
    « DON'T EXPECT THIS HOTEL TO SPARKLE ... »

    This hotel is plagued by less than average staff and below average services. Although the location is desirable to Greenville, if you are looking for any kinda ruffles and flourishes from your lodging ... this is NOT the place to look. Poor Breakfast and a worse staff ... I advise select another. My wife have indicated we WILL NOT be staying at this property again.

    4
    « Location, Location, Location!! »

    I have chosen this as my go-to motel when I visit family in Greenville. Close to the airport and lots of great restaurants!! Laura and Willie are great at their jobs. They make you feel welcome and remember your face. Love the room, heater, floors and bed all made me feel warm and cozy. I rested well knowing was at a clean and germ-free guestroom. Good breakfast if your an earlier riser. The pool area is so inviting, temperatures have yet to cooperate! I am looking forward to my next visit.

    5
    « Great stay »

    Laura welcomed us with a smile and friendly service. The room was clean and comfortable. Bed was comfortable. In room amenities were nice. The room provided ample space to relax. Laura provided us with a room with easy access to the main room for quick access to coffee and breakfast.

    3
    « Clean, Average 2 Star Hotel/Motel »

    For the price, I felt like the value was not great (for only $20 more I could've been in a 3-star "express" hotel) but overall it was clean enough and had the basic amenities. Issues with my room upon arrival (missing remote, broken telephone) were repaired quickly when I called the front desk. Lots of highway noise from my room - I ended up blasting the heat all night to for white noise but other than that it was not a big deal. As a solo traveler just needing a place to put my head down for the night (10 pm check in, 9 am check out), it was fine, but for more than a one night short stay, I would select a better hotel. I felt like the price was too high for the overall value.

    4
    « Quick in & out »

    Hotel has great location, right off the interstate so very easy to find. Only stayed for one night so it was the perfect place for this trip. Check in & out was very simple, quick, and front desk agents were very friendly. Room was spacious but bathroom was a little small and outdated. The AC fan was a little loud but nothing I couldn't handle. Wifi was quick and all other amenities worked great.

  • 3
    « Upgraded »

    Nice new upgrades to an older motel. Good location, nice staff. Waffle House just steps away. Very close to the airport and interstate 85. Easy access to other restaurants across the interstate like California Dreaming.

    4
    « Neat and clean hotel »

    My wife and I stayed at this hotel for a single day when visiting our daughter. Being close to the GSP airport we reached it in a short time. The room was neat and clean. Everything was in working order. Our room was facing inside to the pool. There was no freeway or road noise. The staff was friendly. The breakfast was satisfactory with many selections. I have no complaints.

    4
    « friendly staff »

    Nice location ...near many restaurants...quiet, clean rooms with friendly , helpful staff....breakfast typical of many hotels but only cold hard boiled eggs ..would have been nice to have scrambled eggs,

    3
    « Trip home »

    My initial response to this hotel was of low expectations due to the unpleasant smell in the lobby area. However despite the unpleasant smells and rundown appearance of the outside area of the hotel my room was clean and well maintained and my stay was pleasant.

    3
    « choose your room »

    Depending of the place of your room you will spend the night counting the trucks running out...and if you finish to sleep try to awake early because at 9am breakfast is finish ! Exept that the room is nice ...but the wifi very slow.

    4
    « Group Convenience »

    Last weekend I took a Group of 24 (8 Rooms) Hiking & Skiing. On our way we overnighted in Greenville, SC at the Best Western Greenville Airport Inn. When we arrived the Front Desk was ready for us and got us into our Rooms quickly. The Rooms were great and the Continental Breakfast was very good. We look forward to staying there again.

    4
    « Staying at BW in Greenville/Spartanburg »

    Very nice place to stay. Room clean. Internet was amazing. Some hotel internets are so slow they could hardly call it "wifi", but not here. So convenient to GSP - only 5 minutes. WAs surprised to see a "tip jar" in the breakfast area. Do we tip now when we totally serve ourselves - isn't the staff paid at least minimum wage.

    3
    « For the Price, it was OK »

    This is an old BW hotel, with outside entrances and (2) quite large 2 storey buildings. The room looked like it had been somewhat updated, but still very old overall. TV and WiFi were OK, room could have been a bit cleaner, the heating control was terrible, although it seemed like a reasonably new unit. I finally shut it off, even though it was cold out. It seemed kind of sketchy outside, but ultimately, there were no problems that I experienced. (My car was intact in the morning!). Surprisingly to me, it was very quiet, both from road noise (it was right next to I-85, although my room faced away) and people noise. I had an early flight, so didn't catch breakfast, but check in and check out were both quick and pleasant. The approval and star rating were far higher on the site that I booked, than I would have given it.

    3
    « OK for the price »

    Another site had this as a highly rated motel. Not so much. First, this is an OLD motel; exterior entrance to each room, very noisy old AC/heating systems, drafty doors and windows, thin walls that you can hear your neighbors through, rusty bathroom fixtures. They room was recently refurnished and the beds were very good. There is none of that nasty smelling motel carpeting; hardwood floors - smart. The free breakfast was like most others; free and not really that good. The price was right and given all the things that could be improved, a good value for 1 night stay before departing the airport.

    5
    « recommended »

    lovely hotel very close to the airport, efficient shuttle from and to the airport, amazing staff specially the guys at the front desk. nice pool coffee and refreshments are available at the dining area.

  • 3
    « Reasonable but could be better »

    The hotel room was fairly clean and I felt safe in the room. The room was in need of repairs, especially in the vanity/bathroom area, and the curtains were very dirty. My biggest complaint is the billing. I had to make a long-distance call to get an email of my bill (booked two rooms for 5 nights each). The bills automatically include a $2/day safe charge whether you use the safe or not. The charge was credited back to my card. You get what you pay for at this hotel.

    5
    « Great staff. Great location. Great value. »

    The staff is particularly friendly, helpful, and accommodating. Very nice facility. Clean. Comfortable. And, there's a very good restaurant both on-site and next door. It's only a short ride to downtown Charlotte, if you want to mix in some nightlife in with your plans at the local attractions.

    4
    « Good location prior to Flight »

    We stayed here prior to leaving on an early flight the next morning. This location/venue fit our criteria for having a free shuttle (by 5 AM), along with the option to leave our car in their lot while traveling. No charge for the parking unless you go over 14 days. They had just started a remodeling project, so there was minimal noise until 7 PM. Otherwise our innner corridor, first floor room was quiet. My only complaint was a strong odor from either cleaning products or air freshener which hit us as soon as we entered the room. I did not mention in to the staff as I didn't expect it to cause problems, in the future I might choose to change rooms. Staff was helpful, courteous and our shuttle driver to and from the airport was great.

    4
    « Pleasant Surprise »

    I was pleasantly surprised by the quality of my stay. I have always had an opinion that Best Western's were "motel-ish." I felt very comfortable and the rooms are updated and attractive. Good quality for the price.

    3
    « Not my favorite Best Western »

    Stayed here for 3 nights on vacation. Excellent value. Some employees pleasant, others rude!! The rooms were renovated, Bedding clean, chairs brand new, but very disappointed with the dirty floors. They were wood laminate which is great, but awful cleaning job. We kept our tiny poodle on the bed most of time, as she was too clean to walk around on the floor! They allow up to 2 small dogs for $15.00 each per night, which is cheaper than a kennel! Breakfast bar was the worst of all BW's due to the grumpy woman who worked the buffet constantly yelling that it closes at 9:15am and never replenishing items unless you asked. Also no sausages or bacon or scrambled eggs, only hard boiled. Biscuits and bagels were dry. Must ask for fruit which goes real fast and does not get replenished. Pool was nice but was closed the whole time, I guess do to time of year. There is a dog park but beware of lazy people not bagging and disposing of the poo!! We always stay at BW's, but this was not one of the better ones. Having said that though, the price was great and the beds were comfortable and TV was big enough.

    5
    « You can count on Best Western »

    We usually stay at a Best Western, as we know we will get good value for our money. It is always clean and comfortable, with coffee and wi-fi in the room. The breakfast is included also. This one also has a fitness room, with very updated equipment.

    5
    « Nice overnight stay »

    We stopped here on Christmas night on our way somewhere else. The staff was helpful, cheerful and friendly. Rooms were nice and clean. There were a few repairs needed that we mentioned to staff. They made a report to make repairs. Breakfast was good with typical variety.

    4
    « Great stop »

    Clean and the decor is very pleasant, plus the Waffle House is next door with the ability to easily walk to it; no need to get back in the car and go elsewhere if one chooses not to. It is a good Waffle House. Easy-on and easy-off to Route. 85. Wonderful restaurants, shops close by if you want more choices than Waffle House.

    2
    « It was my worst nightmare.. »

    I booked online through priceline for two nights. I was checked in by front desk lady around 6:00pm. At 1:00 AM some other guest was given keys to the same room by mistake. I got woken up by this big bang and I found out later that the other guest tried to open my room from outside and since I had it bolted from inside and he couldn't open and left. And then the worst part is I got a call from this rude front desk person at 1:45 AM and the front desk person was asking me very RUDELY who I am and why I am staying in this room as he couldn't find my details in his system. This front desk person had no clue and he tried to book the same room to another guest and he was mad at me and hung up on me at 1:30 AM . He is so rude and he didn't even apologize after finding out it was the Hotel's mistake. I ended up calling Best Western's Customer service at 2:00 AM and raised a complaint and I found that they had made a mistake. In spite of knowing it was a mistake on the part of the hotel, this guy Randy didn't call me back to explain the situation or apologize. He is so RUDE. I found out this guy has been working there in the same hotel for three years. I would never go back to this hotel again even if they offer me free stay. I never felt safe here. I still have not received apologies from either this Front desk person or Best Western.

    4
    « Everything was great except the breakfast »

    The bed was very comfortable. Room was very clean. Breakfast was the worst I have experienced. Grits were very watery and lukewarm, oatmeal was very watery and cold. Waffles didn't really have any taste at all. The room & staff were wonderful though.

  • 5
    « Not pricey but really nice »

    This best Western holds up to the chains standards they have clean and roomy rooms a outdoor pool so you can enjoy the sun gym and the free breakfast is more than some chains toast fruit and coffee I will defendantly stay there again

    3
    « pet area »

    The dog manure around the pet area was so bad I didn't walk my dog there, I took her out by the road then I cleaned it up, then I told the lady at the front desk about the pet area she said it will be cleaned up now,well it is still there two days later.

    4
    « Great Value »

    Whenever visiting Greenville, my husband and I stay at this Best Western. You can find more expensive and fancier hotels. But, clean, quiet accommodations, a comfortable bed with enough pillows and hot showers are at the top of our list; and we have never been disappointed. The breakfast items are good and the staff is friendly and accommodating. I noticed someone complained about the hardwood floors . . . really? They're easier to keep clean than carpeting and were nicely done.

    5
    « Very Nice »

    The room was very nice, clean and the bed was comfortable. We arrived after midnight, and had no problems checking in. The staff was very prompt and we were in our room fairly quickly. Only had 2 minor issues: a few of the HD channels didn't want to work and the shower pressure was weak, but those are minor issues that really didn't effect us or the trip. For the price, it was a great deal and I would definitely stay here again.

    3
    « OK place to stay/ Great staff! »

    Room wasn't so clean, Hair on the bed and bathroom floor. Breakfast just OK. Not a bad place to stay for a budget hotel. Did notice some hookers around the property.My great experience was the kindness and helpfulness of Laura at the front desk.

    1
    « Don't stay here !!! »

    I booked this hotel and my reservation was for a non smoking room, got there and they only have smoking rooms which I got it because I've been driving all day. Well, I deal with drunk people in the parking lot right in front of my door, and room that smell disgusting .I'll never, ever will stay here again! !!!!!!!!!

    4
    « A nice 1 night stay »

    We stopped at the Best Western in Greenville on our way north. We were traveling with a small dog (a Westie). The motel was clean and they had a fenced area for dogs in the back which was a nice feature. The room was very clean and comfortable and the breakfast bar was adequate.

    4
    « VA trip »

    Nice people, clean room {never stayed in a room with no carpet}. Breakfast pastries were frozen/thawed and tasted it. A bit difficult getting into parking lot. Overall not bad for an overnight respite - no noise and we were close to the front and lobby.

    5
    « Good Place To Stay »

    This is a very good place to stay. One of my friends had their wedding there. The staff was very friendly and helpful with the wedding. Comfortable beds and good Wi-Fi. Would recommend this hotel to anyone.

    4
    « Good Stay »

    Overall the stay was good. The only complaint I had was low water pressure and bad water temperature in shower. It was in great locations close to shops and restaurants and highway access. The staff were all friendly. Free breakfast & Wifi but no meat on breakfast bar.

  • 3
    « O.k. Hotel in Greenville »

    Room was clean, bed comfortable and shower good. Hotel was quiet. Everything worked, but it is an airport hotel. Breakfast room was large and light but seats was very soft, so you sat really low.No complaints

    1
    « SORRY! WOULD NOT STAY HERE AGAIN!!! »

    VERY dated. Very small. Room smelled of urine when a/c was turned on. CERTAINLY DID NOT appreciate the skateboarders VERY early, EVERY morning, considering we traveled all night, arriving at 2:30-3 am. Coffee served at breakfast room was very fresh and very good. Glad there was a Waffle House next door! Need some serious, detailed attention on this property. CHARGED $2.00/day. we were NOT advised of, for a safe in room we did not even use! Good thing?? The staff was very pleasant, from the front desk to housekeeping. SERIOUSLY recommend influence and training from the Stuart, FL, Best Western on US-1. They have it right! So sorry to have to provide a less than positive review, but it is what it is....just facts.

    4
    « Good airport location »

    Had an early flight out of GSP. This hotel is an old style but is very clean, and reasonable. It is located right beside I 85 and you can be at the airport in 5 minutes. If you have an early morning flight this place is perfect. They also have a shuttle so you can leave your car for a week.

    3
    « Enjoyed our stay »

    The woman that checked us in was very friendly with a great sense of humor. Our room was very clean, and the bed was comfortable. Unfortunately our heat was not working, but as soon as we informed the front desk they sent a maintenance man immediately. He worked diligently and had our room toasty warm. Very friendly, hard working staff.

    5
    « Great Place to Stay »

    My daughter and I traveled a lot last weekend and were happy to return to Best Western. We have stayed here before and we have never been disappointed. The rooms are exceptionally clean and comfortable. The staff friendly and courteous. We slept too late to get breakfast, but I'm sure it was as good as the rest of the Inn. I highly recommend this Inn for your stay.

    4
    « Great time in Greenville SC »

    Great night life Bars for all to enjoy horse draw carriage rides good valve good food piano bar craft beer bars great shops sport arena anything you like to do you can find it downtown Greenville SC nice little shops next time in greenville i will check out downtown in the day time

    3
    « Pet friendly but noisy »

    I found the room to be very clean and comfortable and was grateful for a place that allowed my canine travelling buddy. However, the room was on the Interstate side and it sounded as if the traffic was coming through the room. And it continued throughout most of the night. Additionally, because the rooms are so reasonable, the hotel attracts a lot of "working folks", many of whom drive noisy trucks out at 5am. So I didn't get good sleep. I might stay again if a courtyard room was available, butI would not opt to stay on the freeway side again.

    4
    « Nice remodel »

    Full of Swift Trucking Co. want-to-be driver trainees. All kinds of people. Almost full every night. Nice remodeled room. Big eating area. Close to airport, so some airplane noise, especially outside.

    4
    « Convenient and comfortable stay »

    I wanted to take my kids to see some fall color but did not want to break the bank. I had made a reservation at another hotel and then saw the reviews on this one and changed plans but was a little worried based on the price and some comment. The hotel was very easy to find, convenient to a walmart, gas station and popular restaurants. Check in went quickly and the gentleman at the desk was polite. When I walked in it was clean and not only that it smelled clean. This is a huge thing for me, it didn't smell like cleaner or anything else it just smelled clean. With it being a pet friendly hotel someone made very wise decisions to use laminate floors, faux leather bed skirts and couch. Nothing that attracts hair or holds pet scent. They got bedding to us right away for the fold out. For the price it really couldn't be beat. We also appreciated the dog park with doggy bags. It is an older building, it's been repainted who knows how many times and it isn't fancy. But when your going to be out and about all day all that matters is a hot shower, a clean bed and AC that works (and it did work great with no musty smells!). Someone else mentioned workers. Yes, they were there and I was a solo Mom with her kids and they did not bother us in the slightest. We could hear some traffic noise but the room faced away from the freeway and didn't keep us up. Had neighbors every night for our 3 night stay and didn't hear a peep. Breakfast wasn't over the moon but it was way better then some and filled us up before hiking.

    5
    « Staff saved my online booking fail »

    I booked our 1 night stay through a website and apparently was not given all the details about this hotel. You should know this hotel is sold out almost every night, when you check in don't be surprised if you have to wait. The staff can "seem" unhappy when they wait on you, trust me they do care but are just stressed out. I found this to be the case when the staff told me I booked a smoking non king room. I certainly would never have done that seeing that I quit smoking a year ago, I now find the odor repulsive but it also makes me want to pick up a cigarette, giving into my inner struggle to remain smoke free. The staff flat out told me all the rooms were booked and unfortunately I was stuck with a room I couldn't stay in for more than 10 minutes. The front desk employees said they would come in and help reduce the odor with a special cleaning agent. We agreed and left for downtown to eat. My husband was trying to find another hotel when the front staff who I had assumed thought I was a demanding and spoiled brat, who had to get her way. But I had underestimated how much they cared, they were able to switch my room to a non smoking King Bed room. Thank you for fixing my mistake online and helping me stick to my healthy life goals. I wouldn't hesitate to stay again, but I will call the hotel to book next time!

  • 4
    « For a 2-star hotel it was excellent. »

    While older, the hotel was well maintained and clean. There were obvious efforts to make it aesthetically pleasing. The room was comfortable and decent sized, at least for two people. The breakfast was basic, but with a decent selection. We would stay here again,even with our two kids. By the way, we stayed here to visit the Biltmore to conserve funds and it worked well. It was an easy 1 hour 15 minute drive to the Estate.

    4
    « easy in and out »

    this Best Western is in a great location. It is in easy driving distance to a wide variety of restaurants and a few shops plus it is right off the freeway. The best part of the room is that they have replaced the carpet with laminate "hardwood" flooring. The bed was comfortable and the room, especially the bathroom, was spotless. It was more than we expected from an economy hotel.

    3
    « Not a place I would take kids or wife »

    This is the 2nd time I have stayed here. The room was better this time. The chair and couch were so dirty I would never sit down in or on them. They always seem to have every dirty worker in the area staying there. I'm taking about their uniforms and persons. They all sit in the walk ways and smoke and talk very loud. It was fine for me till I wanted to sleep. Lucky they went in a 11pm.

    3
    « Value »

    Hotel is old and needs renovation. Price is in line with this, so overall this is a good value. No specific problems; everything worked properly. The breakfast and the eating area are better than the rest of the hotel.

    5
    « Stay at Best Western Greenville S.C. Airport inn »

    Staff excellent and extremly helpfull. An older inn but kept up nicely. Price was fair and I thought it to be a good value. I look forward to staying their again. Several places to eat withing walking distance and location is convenient to I-85 and only a few exits from the Greenville - Spartenburg Airport

    4
    « Perfect location »

    The hotel was clean, friendly, perfect location for a stop off the freeway with lots of restaurants nearby. Breakfast was good and nice area. The price was great and worth every penny. The outside looks a little dated but the rooms were comfortable.

    5
    « Awesome Place to Stay »

    Stayed here while enjoying NGU Family Weekend and it was very nice. I love Best western hotels and this one had the faux wood floors as an extra touch. The hotel is right off of the Interstate so its easy access to the area. I can say that I did not hear too much traffic from the freeway or the airport. The only thing that could have made it better was if I could have experienced the pool. It looked so beautiful. The breakfast wasn't the best but it was edible. A Waffle House is right next door so that is helpful. I think this is a great place for families or couples. We had a King room which included a sleeper couch. I would definitely recommend this hotel for anyone who needs a place to stay in the area.

    2
    « Odd approach to cleaning rooms. »

    We were staying for three nights and wanted to stay in downtown Greenville, but forgot about the Clemson_ND game and couldnt find a reasonable hotel any closer. So we knew were not getting the Taj Mahal, but it was typical outward facing room door sketchy type motel. We came back one night to a strange woman just hanging out on the steps, room A/C was not working, and the maid tried to come into the room at 830AM and when we were still in bed told her not yet. She never came back. That night when I went to the front desk he was less than concerned. NOT a place I would recommend, even on the cheap.

    1
    « Disappointing »

    Wanted to stay in a clean budget hotel for one night and found this based on recommendations on Tripadvisor. We reached the hotel close to 1.30 am at night.The customer assistant at the desk was curt to say the least. We had to carry our luggage through stairs as there was no elevator. The room door was completely broken and had to be kicked open.There was a very bright florescent light right outside our room ,with no shade on it ,and no matter what we did we could not keep the light off of the room.It was almost like sleeping under bright sunshine.The hot water in the shower was at best lukewarm.The only good thing was we had free breakfast in the morning.I did mention the draw backs to the clerk at the front desk next morning while checking out.Hope they fix at least the door. Until then ...say no if they assign room 258.

    5
    « Loved it »

    Clean, super comfortable beds. Remote came in a "fresh remote" bag that was super cute. Bathrooms were very clean, water pressure was amazing after having stayed at a different hotel for a few nights that was lacking pressure. Equipped with a safe for valuables, and breakfast was delicious. Was a wonderful overall stay!

  • 4
    « Comfortable Stay »

    It was a nice stay with my family for two nights. We enjoyed and I will consider taking Best Western again. The staff on the reception and departure was very cordial. Value wise it was very good. It is around 9 miles from downtown.

    2
    « First and LAST Time »

    This Motel is located near by I85 (200 ft away) - very busy interstate in the night. My room was facing the interstate and I had the feeling that I85 is going through my room. Didn't get any sleep in the night. 2 starts because the room itself and the breakfast were Ok. Will never book this motel again - sorry, but in the night I like to sleep. Cannot understand all other very positive reviews. P.S.: Go to the google maps street view - you will see the motel from the interstate (Waffle House sign)

    4
    « Noisy »

    Excellent hotel, bad location. The room was very large, clean & pet friendly. The outside pet area was a nice surprise, however very noisy being right next to the interstate, especially for a timid dog. We could here the interstate noise in our room. We had a minor issue with the bathroom, called the desk and within 5 minutes maintenance & housekeeping were there and had the issue resolved & cleaned up!!!

    4
    « Very nice! »

    Hotel was extremely clean and stay couldn't be nicer. The only one complaint I had was how thin the walls were. We could hear the neighbors tv and exactly what he/she was watching. Other than that couldn't ask for anything else! Willie at the front desk super nice and helpful. We had to check out early due to flooding for our drive home, and he was nice enough to work with us and be professional and courteous to help out! If in the are will definitely be back!

    4
    « Great value for the money »

    We chose this hotel primarily for the price point and proximity to the airport. We were arriving after midnight and called both the car rental as it says they close at midnight and the hotel to let them know to not release our room. It was nice that the hotel was near the airport as we were exhausted when we came in. You can see the sign from the road and it is next to the Waffle House. The property is open air two story buildings and we were on the second floor. We had lots of rain so I appreciated being by the stairs as the rain and wind were in a different direction. The weather made me hunker down so I missed the free breakfast each day. The rooms offered the microwave and refrigerator so we went to a grocery store and purchased frozen meals and salads. The room was clean and looked just like the photos. Free wifi and cable made it feel like home. The room was noisy when guests came back to their rooms. Hotels can't control the language of guests so guys be careful as children and teens can hear your conversation as you pass by and its difficult for parents to explain what is being said on the other side of the wall. The majority of guests were quiet and at no time did I (a woman) feel unsafe. If you are on a budget and visiting the area this is a good option.

    3
    « Nothing Great. Nothing Horrible »

    It had a clean bed for me to sleep in, free breakfast, and free wifi. That's about all I needed. Wasn't impressed by anything, but that's to be expected considering the price I paid. Getting onto Pelham Rd in the mornings is a bit of a trick though. Greenville is a training center for one of my employer's vendors, so I will probably be staying here again.

    3
    « Ok stay »

    We stayed the weekend. The room was nice and clean staff was friendly. The room was very noisy you could hear your neighbors water running, people outside talking, so I know they could hear us. It was a very nice area to stay just don't except quit

 

Getting to the hotel ...

All directions
·From: The north. Take Interstate 85 to Exit 54, Pelham Road. Make a left hand turn. The BEST WESTERN Greenville Airport Inn is . 1 miles on the left. ·From: The south. Take Interstate 85 to Exit 54, Pelham Road. Make a right hand turn. The BEST WESTERN Greenville Airport Inn is . 1 miles on the left.