Inn at Great Neck, BW Premier Collection,  Great Neck

4.5/5  - based on 312 guest reviews.
30 Cuttermill Road, 11021-3111, Great Neck, United States - See map
+1 516 773 2000 +1 516 773 2020

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Restaurant
    Restaurant
TripAdvisor Traveler Rating
based on 311 traveler reviews
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Exceed Your Expectations! The Inn at Great Neck, BW Premier Collection® is a privately owned and operated luxury boutique hotel on Long Island with 85 Deluxe Rooms and Superior Suites in the heart of Nassau County. In addition, the hotel has meeting and banquet event space to host and accommodate up to 200 guests. The hotel is conveniently located on Long Island's beautiful and historic North Shore, also known as the Gold Coast amongst the tree-lined streets of Great Neck. The hotel showcases a unique Art Deco décor throughout the property commemorating the rich history of the roaring 20's Jazz Age on Long Island, as the hotel itself is located in what F. Scott Fitzgerald referred to as the West Egg in his novel, The Great Gatsby. The Inn is also located less than two blocks from the Great Neck Train Station, from which guests can take a train directly into New York City in approximately 25 minutes. The hotel's owners and operators have been in the Long Island hospitality industry for over four decades. For over 20 years, the Inn at Great Neck, BW Premier Collection® has been dedicated to the family philosophy of providing guests with unparalleled service in a welcoming and comfortable atmosphere. The hotel's commitment begins at the prelude to your stay and carries on in your fond memories of the Inn at Great Neck due to the Inn's commitment to superior customer service and exceptional accommodations, amenities and services. The Inn at Great Neck, BW Premier Collection® offers a variety of accommodations to meet the individual needs of all their guests, including the corporate, social, leisure, and extended stay traveler. Whether you are looking for space to stretch out, relaxing in-room luxuries, suites with king size beds or adjoining rooms that offer proximity with privacy, the accommodations will exceed your expectations as one of Long Island's top rated hotels. The Inn at Great Neck, BW Premier Collection® takes pride in offering our guests modern conveniences in an atmosphere.

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Room 1

Guest reviews


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based on 311 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
177
Verygood
 
82
Medium
 
33
Poor
 
8
Horrible
 
11
Business Business 82
Couples Couples 71
Family Family 91
Friends getaway Friends getaway 23
Solo travel Solo travel 18
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Inn at Great Neck, BW Premier Collection,Great Neck
  • 5
    « Great hotel, got upgraded to a suite! »

    Had my brothers wedding in the area and couldn't of found a better spot. Right next to cafes, bars and shops. A beautiful little suburb.. We were also upgraded to a more expensive suite because it wasn't being used.

    5
    « In a pinch »

    I am a Great Neck local who needed to stay last minute at a nearby hotel. Conveniently I was accommodated by The Inn at Great Neck with ease efficient and very nice service . I was extremely delighted by the cleanliness and comfort of the rooms, the friendly and efficient staff and the close proximity to town with quick eats shops and the train into manhattan 30 minutes away. I travel all the time and stay in many hotels this was surely an extremely nice place to stay .

    4
    « Decent for business travel »

    The location is great as it's so close to the LIRR station. It takes about 30 mins to get to Penn station. My room on the 5th fl was spacious. Everything was pretty clean and neat. Housekeeping lady was so friendly. Overall, the service was not bad. The room is kind of worn out and not many TV channels available (specifically no local sports channels). However, the wifi was fast and stable enough to stream video. Another drawback would be that you can hear the LIRR trains come and go during the night as it's so close to the train station. If you are a light sleeper, it can be troublesome. Overall, it's decent and convenient for business travel. If I were on a leisure trip, I would personally find somewhere else, simply for a better experience.

    5
    « Spectacular hotel for wedding guests »

    We had over 30 rooms booked for a wedding; all of our guests raved about the hotel--it has a charming, comfortable ambiance and the service is first rate. I worked with Rosanna for several months before the wedding--to arrange transportation to the wedding venue, to arrange a hospitality room, etc--and she was a pleasure to work with. Not only is she super responsive and professional, she also let me have my dress sent to her personal office a week prior to the wedding! I highly recommend the Inn at Great Neck and their fantastic staff.

    5
    « Great service »

    The best service Jose Portillo was on charge of everything excellent service he is the best I will definitely will book an event again at Inn Great Neck The food was great Everybody was very kind The location is great All my invites had a wonderful time The decoration and presentation of the food was amazing I only received good comments from my guests We absolutely loved the place Thanks so much Jose Portillo for the great service The Inn at Great Neck has the bet service at great price Hopefully we will keep booking many important events Ingrid Ramos

    4
    « Nice Hotel in a nice area »

    I stayed at the hotel several times and have not had much disappointment. Friendly, clean atmosphere in a nice neighborhood. A little on the pricier side with a bar and small restaurant. Always a good place to stay on a long trip.

    5
    « Great Manhattan Alternative »

    Love this place. Located in the heart of the charming village of Great Neck it's convenient to everything. Hotel is beautiful and service by all staff is great. They really make you feel at home. Wonderful bar and restaurant too. When we stay here we often travel in to Manhattan for business or pleasure and it's an easy trip. Hotel is a quick walk to the train station and the train ride into the city is quick and easy. Hotel rate is easily half of what you would pay in the city and Great Neck has many great shops and restaurants. Love the city but this is a lovely break!

    5
    « Excellent wedding weekend! 20+ rooms and big Rehearsal dinner party »

    I booked 20+ rooms for the weekend (40+ room nights) and all the guests were charmed by the comfort and cleanliness of the rooms. No the hotel isn't brand new but it's full of character, everything worked well and the staff was great. We also had our large rehearsal dinner party in their banquet rooms and the setup, menu and execution was flawless. Each plate looked and tasted as if it had been made to order rather than one of 50. I cannot say enough about Ryan Curran, event manager, who worked closely with me for over 4 months to block the rooms, plan the dinner and execute. However, entire staff was top notch. Great job, memorable weekend!

    4
    « Does the job. »

    While in Great Neck there aren't many options. Rooms are clean but dated. Resturant has surprisingly good food. If you need a reliable hotel for a day or 2 this is your spot. Location is perfect as it's a block or two from town.

    5
    « About valentines weekend »

    I am very excited about valentines weekend 2017 ,staying at the inn @ great neck ,you cannot say one bad thing about this exquisite hotel and the kindness of each and every staff !the hotel itself is kept well maintained and never ever far from perfect ! Rhonda Bienes

  • 5
    « GNN North Clas of 66 Reunion »

    Everything was perfect; the room, the staff, the food. Ryan did an incredible job of meeting every need we had. The room was beautiful and the valet people were so helpful. The lobby is lovely. Thank you, thank you, thank you for making ths a magical weekend for all.

    4
    « Nice, simple hotel »

    Travelling here on business. Hotel has restaurants and shopping that are walking distance. Staff is friendly. Rooms are clean but a little dated. Wifi let me stream video with ease. Room service available with good choices, lobby is quiet and inviting to work in.

    5
    « PERFECT UPSCALE HOTEL IF YOU ARE ON LONG ISLAND! »

    We only stayed one night (unfortunately!), but our suite was perfect and beautiful for the three of us. Our generously sized room left us wanting for nothing. The bathroom was luxurious and we even had an ironing alcove. The pull out couch and king bed were extra comfortable and we loved the robes too. We were lucky enough to enjoy some wonderful cocktails at the gorgeous bar where Carlos ( I hope I got his name right) took perfect care of us. They also have a lovely restaurant which we will try next time. This elegant Inn has it all, and if you can use your points you will be lucky like we were! It has a great location for all of your travel needs.

    3
    « Hits and Misses »

    If you need a hotel in the area it's probably the best option. It does have issues though. Our room had an exhaust fan in the bathroom that rumbled in the wall separating the bathroom from the bedroom. It was a loud humming motor sound all night. I sleep lightly and had a tough time on night one. I talked to the front desk and was told there were no other two bed rooms available so they sent an engineer up. His fix was to put a tissue over the vent. It did quiet it somewhat but seriously? I went to our same room on another floor and it did not have the same problem. My daughter had a room with two beds that also did not have the issue. My brother in law stayed for one night and complained of the same thing in his room. Why not install a fan in the bathroom that turns on when you turn on the light. We were there 5 nights. I had to buy ear plugs to sleep. We had 3 people in the room. The toilet paper was less than half a roll two days and housekeeping didn't replace or add another roll to the room. I finally had to call. Nicely designed hotel but it needs some work.

    5
    « Loved it!!!! »

    Upon arriving the outside is in great shape and looks really nice. Nothing crazy but definitely it's been kept in great condition. As I pull into the drive Way I am greeted by the valet guy. His name is Mike he was polite professional and had a great attitude. Immediately helped us unload our car onto a cart as we get situated inside with the young lady named Miriam he put our car in the garage for us . The lobby was beautiful it was modern and tasteful. Miriam is also very professional & polite. She gave us a quick run down and check us in extremely fast but was very thorough in giving us the information we needed. We stood there for one day and anything we needed Mik and Mariam helped us out. They gave us directions to the local stores local restaurants even gave me a pass to go to the gym up the block. Upon entering the room on the fifth floor we were amazed on how beautiful it was. We have stayed at many places and this one was in the top five. The room was clean and had everything we needed. We were really impressed that they had organic coffee. They folded the towels in cute little shapes. We had made a reservation for dessert at the restaurant downstairs, The restaurant was also very beautiful. While there we got some fried calamari and two different desserts. We got there before they're about to close and not once did anybody rush us to eat our food. The dessert was nicely prepared and tasted delicious along with the fried calamari. This hotel also has a late night bar for the ones who want to hang out and have a few drinks when everything else is closing. It's also a lot safer not having to leave the hotel and have a few cocktails.. we requested a late check out so we can get a couple of things done in the area and without hesitation they said no problem. I have to say that one time someone knock on my door to harass me about leaving. When we left I asked Mariam if she knew anyone that could set up a tie for me, she called someone on the radio and then had Mik run the tie down the hallway, within two minutes he had it around my neck ready to go. I give this place five stars. From cleanliness to convenience to politeness it was great.

    5
    « Really nice overall environment, with great service form all angles »

    The Jacuzzi was great and the mineral salts made it even better. Room and furniture really nice. Big, nice bathroom. The robes came in handy, all the devices worked well. A/C responded well, TV worked easily and conveniently.

    5
    « Great place in Great Neck »

    The Inn at Great Neck is by far the best hotel in Great Neck, NY. It is extremely clean and very comfortable. The hotel staff will go out of their way to help in any way they possibly can. There are many restaurants within walking distance, and the Long Island Rail Road station is less than a block away with a 20 minute ride to Penn Station. If you rent a car, parking can be a problem, although the Hotel has valet service. If you fly into JFK and use the Air-train to the LIRR a rental car is not needed with the train station so close. There is also great cab service in Great Neck, and an excellent liquor store just across the street from the train station.

    4
    « Great Service and Nice Rooms »

    Comfortable room. Windows that open. Sink in washroom. Pleasant In-house restaurant for breakfast. Nice sized flat screen TV. Free Wi-Fi. Convenient valet parking at $14/day. Only wish pillows were more comfortable. Helpful staff. Front desk could not advise as to location of nearest 24-hour restaurant when we arrived after mid-night; later we learned it is the Bayside Diner down Northern Avenue.

    3
    « Honeymoon »

    I did not want to travel far for my honeymoon and read the reviews on the inn at great neck and thought it looked like a lovely place. The minute I walked in I was welcomed by the valet. I noticed how pleasantly quiet it was as I entered the lobby. Unfortunately my first disappointment occured when I checked in. I had made my reservation four months in advance. In both, speaking to the staff and e mailing several times informing them I suffer from claustaphobia and could not take an elevator they informed me my room was on the 4th floor!! I was so exhausted I just accepted the room and hoped to speak with the staff in the morning to be moved to a lower floor. The next day I approached the front desk explaining the situation and that I had made the request and confirmed via e mail by management months ago was told the hotel was fully booked and there was nothing they could do. The remaining days of my stay I had to climb 4 flights each time I left the room to dine. To add insult to injury my room was right above the train station!!! On the brighter side the meals were deliciously prepared and the dining room staff professional and friendly. Each staff member I encountered was equally as professional. The room was clean and comfortable. Would I return again? I am on the fence, however it is a lovely quiet hotel great for business layovers or a shot escape from reality

    5
    « Mou is the best »

    Great experience at this hotel. The room is excellent, clean and spacious. Definitely a great place for business or pleasure. Quiet and great place for a business program. The entire staff is professional and accommodating

  • 5
    « Fun Stay! Rad Lobby :) »

    I came to Great Neck for my cousins wedding just 15 minutes away from the Inn. I fell in love with the lobby decor right away and all the cool chairs they had :) We are a pretty loud bunch and all of their staff put up with us and even had fun with us with smiles on their faces which is GREATLY appreciated! BIG shout out to Mike the Valet who took care of all of us the entire weekend with great hospitality! Thanks for a memorable stay!

    5
    « What a gem! »

    What a little gem right in Great Neck! We were invited to NY for a wedding that was about 15 minutes away from the hotel. It looks like a small local hotel from the outside. You walk into the lobby and it smells so good right when you walk in. I forgot the names of the people at the front desk but when I was checking in I was starting to get a little annoyed that it was taking so long. Then I realized that two people were working together to accommodate my requests for room size and location. We got exactly what we asked for . The rooms are spacious and clean, the bedding and furnishings new and the bathrooms updated. The place was nice, the people were nice and since they don't have much of a workout space they gave us free access to two health clubs that were within walking distance. The hotel is located close to coffee shops, restaurants and other shops. Really enjoyed our short stay there.

    5
    « I'd stay here again »

    Purpose of trip: visit to USMMA. After researching the hotels in the area, I decided on this one and was so pleased that I did. Staff was very accommodating as I needed an early check in and they were gracious and pleasant. The front desk clerk was also a jogger and provided me with a running map and suggested route.The restaurant was very tasty and service excellent. I was very pleasantly surprised and would love to stay here again. Very highly recommended

    4
    « Very clean and very polite staff »

    My wife and i stayed here and we would recommend it to anyone. The buffet breakfast is acceptable and the service during breakfast is very good. The room was very clean and the overall hotel was clean. The Valet parking attendants are polite and friendly. All in all a very good spot. It is somewhat dated however still very nice.

    4
    « Staff and wifi »

    I have stayed here repeatedly over the last year when in the area on business. The rooms are comfortable, the staff is terrific and the location is great-- within walking distance of a lot of restaurants. The only downside from a business perspective was that the wifi was terrible. However, that has been addressed which is great. Definitely the place to stay in the area.

    5
    « Charming with very friendly staff »

    Stayed at this hotel as part of a block of rooms for my nephew's wedding. The staff was extremely helpful and friendly. The large king room was very nice and larger than most hotel rooms. One thing that could have been better was having ice machines. You had to go down to the bar or call down and tip someone to come up with an ice bucket.

    5
    « Wedding Accommodations »

    We decided to suggest accommodations at the Inn At Great Neck for our recent wedding reception held at the Village Club of Lake Success. Rosanna, the manager, and her staff did a superb job. All in all our out of town guest booked over 30 rooms. The property was beautiful. The rooms were clean and comfortable. We were given the option of hosting an after hours party at the hotel bar and also hosted a brunch that followed our reception day. We asked for several changes, welcome bags to be delivered to each room, information to be posted to guests as well as coach buses to use this hotel as the meeting spot for guests who didn't have transportation and were staying at other properties in town. All our guests complimented us on an exceptional weekend. Thanks Inn At Great Neck. We could not be happier.

    4
    « Nice Art Deco Hotel - Good Staff »

    This was my second time staying at this hotel. The lobby has a seating area that blends into an area for the bar, which serves food. Small buffet style breakfast on mornings for approx. 15 bucks. They automatically tack on gratuity, which I thought was interesting. There is a free hotel shuttle that will transport you to a pretty wide area. I was there for business and it took me to my office 11 miles away. You need to make a reservation to be sure there is space. You can also reserve for large groups in advance. The immediate surrounding area is pretty low key. A few places to eat a block away. Although I should add that the hotel food is decent. Super close to the train station (block and a half) you can easily get into downtown New York in 30 minutes. Staying here there really is very little if any need for a rental car. I stayed on the "train" side of the hotel and although there is a double pane, you can still hear it. I slept through it both nights, no problem. But definitely a consideration for light sleepers.

    3
    « ArtDeco hotel but over priced for what it was »

    Friendly helpful staff particularly the bell boy who was very helpful as we had a lot of luggage and he also was the valet Parker. and ok facilities if a little tired. Fridge and microwave was useful. Room service menu was not too dear if limited. but in general the hotel was over priced for what it was.

    5
    « Thank you Samuel! »

    The hotel was very clean, turn down service was lovely. Food and décor was exceptional, all the morning wait staff was excellent and couldn't do more. Reservation agent Samuel went above and beyond to help with everything I needed and even with my computer issues. So professional and very kind. Thanks so much!

  • 5
    « Beautiful hotel »

    My husband and I spent an over night for a family wedding that was local. We were able to have a shuttle drop us off and pick us up from the venue. The hotel was beautiful and the staff was friendly, polite and willing to go above and beyond. We would definitely stay there again!

    4
    « ArtDeco ambience »

    We enjoyed our one night at the Inn. The staff was extremely accommodating from the gracious valet and desk clerk to the very prompt room servers. The room was large and lovely. We had read reviews about the street noise but were not bothered by it at all.We enjoyed the view from the small balcony. We ordered room service for dinner and were pleased with promptness and quality of food. This hotel is well worth your consideration.

    3
    « The room was large and comfortable, but smelled of stale cigarette smoke »

    Our experience was average at best. It was clean and spacious, but smelled of old cigarette smoke. Dinner in the restaurant was mediocre and breakfast the next morning was okay, but nothing special. Service was pretty good, but there really weren't that many patrons in the place.

    5
    « Weekend Stay »

    Had our wedding guests stay at this hotel over the 4th of July weekend. Ryan and Rosanna were fantastic. They were able to provide all the rooms needed and the free shuttle to the venue was an absolute plus. They offered the bar for an after party and a brunch was available also

    3
    « Not the greatest »

    Terrible parking situation. You either pay $14 per day or pay to park in the town lot where there is a time limit. Sheets were rough! The shower head sprayed everywhere, including the ceiling. Mold was growing and the paint was peeling off from continued dampness. The ad said robes provided, only one in the room. Outside our window (which didn't open at all) there was a lot of trash. It's Ann older hotel, which we thought would have charm, instead is showing her age. Nothing impressive at all. It was a convenient location, but I don't want to stay again. We wrote an email to the manager regarding our stay. The response was unimpressive. For the same money ($190-200) there are many hotels on LI that are very nice.

    5
    « Excellent small hotel (boutique) »

    Everything you need in the Heart of Great Neck. Charming Facility with quick access to train to Manhattan, restaurants, shopping and all needs within walking distance. I have been staying here for years and it continues to improve.

    4
    « A Nice Suprise »

    Recently stayed at the Inn At Great Neck for a wedding. The facility was clean with nice size charming rooms. On site parking valet parking was very convenient. The following morning we had brunch for the wedding guest and the food was excellent. The staff was attentive from the parking valet to the front desk to the wait staff.

    3
    « Deceitful, deceptive practices »

    We booked here for a wedding 6 months ahead of time and made two reservations, one for the two nights at the wedding rate and three additional nights at a cheaper weekday rate. These were done by phone so we only had a confirmation for the wedding block. Six weeks before we arrived a representative of the hotel called to ask if they could combine our two reservations and we said only if we could keep our lower weekday rate and they said no problem. However when we arrived we were charged at the higher rate which ended up costing us more than $100 and no amount of arguing would change their mind so we suggest that you only stay for your function then move on. The hotel is ok but Great Neck is a little boring. Not too many places to eat without a car although there was a good bagel store and a good deli two blocks away. The Great Neck train station is two blocks from the hotel so it is easy to get into the city.

    4
    « Great Neck stay »

    great costumer service the staff was wonderful room was nice the bathroom had lovely marble the shower had great pressure. exercise room very antiquated small and the equipment was a joke. other than that I slept great, appreciated the insulated windows so no noise was disturbing my rest. great location

    4
    « Hotel with Personality »

    I recently spent an overnight at the Inn at Great Neck because it was the suggested room block for a friend's wedding. Situated in the heart of the town of Great Neck in Nassau County Long Island is this gem of a boutique hotel with a 1920s flare. Convenient to the LIRR to travel into New York City, rooms are cozy and nicely appointed with a few retro decor items along with an single serve Keurig coffee maker in the room. I had just recently stayed at a Marriott Resident Inn and a full service Marriott, and the bed at the Inn was more comfortable. But best of all is the cozy little lobby bar to hang out and share drinks and conversation with good friends, but bring your wallet because the martinis are Manhattan prices! I also left something in my room and didn't realize it until I got home. When I called, I was placed on hold while the front desk immediately sent someone to the room to look for my forgotten item, which was retrieved, to my relief. I didn't partake in any of the culinary offerings while there so I can't review the food or service. They provide off street parking which you have to use at a cost of $14.00 per night because surrounding parking on the street is meters. Some shopping and restaurants are easily within walking distance also. There is something to be said about staying at a smaller boutique type hotel like the Inn, and that something would be I'd do it again!

  • 4
    « Comfortable Hotel with a Great Location »

    We had a family party this past weekend and for the first time I had to stay in a hotel in Great Neck. The rooms are very nice, the beds extremely comfortable and they had Gilchrist & Soames toiletries in the bathrooms. It's located minutes from town so it's a perfect location if you want to shop, dine in a local restaurant or take the train to the city. Valet parking is available - there is a daily fee.

    4
    « A Great Hotel in Great Neck! »

    Well honestly can't say enough. The hotel is really pretty inside. Nicely decorated with calming colors and the that staff is willing to help in every way possible. Spend two nights and was able to walk the town even though many stores were closed your not stuck in your room! Jones Beach is about 40 minutes away (approximately - depending on traffic) but it's a beautiful beach so leave early in the morning and enjoy your day! 15 minutes from the Inn at New Hyde Park....(wedding reception only)

    5
    « Best Stay in Great Neck! »

    Awesome art-deco hotel in Great Neck. Not a typical hotel like a Holiday Inn- it's a lot smaller and no typical ammenities like an ice machine and workout room. But never fear! Lots of space to work out in your room, and they bring ice to your room on demand. Great extras like complimentary water bottles and a Keurig machine with free K cups, but don't expect them to be brought up without asking. I had to call to the front desk every night to have them replenished, which was a minor nuisance, but they did it happily. If I were to stay in Great Neck, no doubt I would stay here. Did I also mention it's within easy walking distance to lots of stores, restaurants, and about a 4 minute walk to the LIRR? Awesome!

 

Getting to the hotel ...

All directions
·From: Manhattan and Queens. Take the Queens Midtown Tunnel to the Long Island Expressway/Route 495 East. Continue on 495 East to Exit 33/Great Neck. At the end of the exit ramp, make a left onto Lakeville Road. Travel North on Lakeville Road/Middle Neck Road approximately 2 miles to the 11th traffic light. Turn left at the Bank of America onto Cutter Mill Road. The Inn at Great Neck, BW Premier Collection® is on the left. ·From: Brooklyn & S. Queens. Take the Belt Parkway East to the Cross Island Parkway North. Exit onto the Long Island Expressway/Route 495 East. Continue on 495 East to Exit 33/Great Neck. At the end of the exit ramp, make a left onto Lakeville Road. Travel North on Lakevil...

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