BEST WESTERN Premier Grand Canyon Squire Inn,  Grand Canyon

4.0/5  - based on 5298 guest reviews.
74 State Route 64, 86023, Grand Canyon, United States - See map
+1 928 638 2681 +1 928 638 2782

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Free parking
    Free parking
  • Heated pool
    Heated pool
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TripAdvisor Traveler Rating
based on 5339 traveler reviews
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Take advantage of our convenient location just outside Grand Canyon National Park and more at this full service Grand Canyon, Arizona hotel. Situated only one and a half miles from the entrance to Grand Canyon National Park, the Best Western Premier® Grand Canyon Squire Inn strives to provide outstanding customer service and comfortable accommodations guests deserve. Each spacious and well-appointed guest room at this Grand Canyon hotel feature 42 to 46-inch LCD televisions, microwave, refrigerator, as well as iHome® docking stations. Take advantage of the hotels many amenities including an indoor hot tub, exercise facility, bowling alley and an arcade. This 100% non-smoking hotel also offers meeting facilities accommodating up to 275 guests and two on-site restaurants for guests convenience. The Grand Canyon area offers a variety of activities to suit any taste including horseback riding, river rafting down the Colorado River and snow skiing in Flagstaff. Take a jeep tour of the Grand Canyon or hike the Canyon's Rim Trail or the Bright Angel Trail inside the National Park. Guests will also enjoy visiting the Yavapai Point lookout or taking a helicopter ride above the canyon for a birds eye view. The friendly, helpful staff at the Best Western Premier® Grand Canyon Squire Inn is ready to ensure a fun filled memorable stay in Grand Canyon, Arizona. Make a reservation today and save! Enjoy your stay. We are currently expanding. There will be evidence of this work during daytime hours. Unfortunately, there is no pool available. As a rural community, our Wi-Fi may not be the standard our guests expect in more developed locations.

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Room 1

Guest reviews


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based on 5339 guest reviews
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Excellent
 
1803
Verygood
 
2099
Medium
 
944
Poor
 
323
Horrible
 
170
Business Business 42
Couples Couples 2261
Family Family 1965
Friends getaway Friends getaway 518
Solo travel Solo travel 96
Cleanliness
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Rooms
Service
Sleep Quality
Value
BEST WESTERN Premier Grand Canyon Squire Inn,Grand Canyon
  • 5
    « Well pleased »

    We stayed here and at the Grand during the same week. Our experience here was very good. The staff was attentive and friendly. The rooms vary some by building. There are 8 buildings . If you want near the lodge,select 4 or 5. Building 3 is also near but requires a short walk across a driveway. Our rooms were clean,quite, and equipped with adequate towels,coffee maker,frig. This is not your ordinary Best Western. it truly. Is a premier facility. If fact we prefer it to the Grand,and the price is much better. They offer A $12.00 buffet breakfast with omelets,waffles, meats, etc. and a $12.00 lunch buffet which varies by day. The sculptures in the lodge are outstanding. I recommend this hotel over all others in town. The are others places to eat nearby and one high priced gas station as well as a IMAX movies, general store.There is an indoor pool

    4
    « Great stay near the Grand Canyon »

    We stayed at the Best Western for one night during the Thanksgiving week and enjoyed our stay. Our room was an older room but was still updated. The hallway corridor to the room was older and dark but once inside we were happy with the room. 2 queen beds, vanity with coffee maker, little table & chair and a desk. The bathroom was small but sufficient. For the price we paid it was perfect. Food options are limited since Tusayan is a small town and that is to be expected. We ate breakfast at the coffee shop in the main hotel building and had pancakes & egg crossaint sandwich which was average. For dinner we ate at the pizza burger pub downstairs and again it was just average food. The meals were a bit expensive but then again we didn't have to leave the hotel once we arrived after a long day of touring the Grand Canyon. The arcade is pretty small but has air hockey and pool tables. There was also a small bowing alley. There was an indoor pool which must have been new since I didn't see that listed in the amenities so sadly I didn't bring the kids bathing suits. Next time.

    4
    « One of the good properties around »

    Stayed here for two nights, family of four people. Overall room experience is good. Room service can be better, room service forgot to keep the toilet paper, when called front desk it took 45+ minutes to get it. Restaurant is overbooked for Thanksgiving night. Restaurant staff was overwhelmed.

    4
    « My staynin Best Western Grand Canyon Squire Inn »

    Was impressed by the interior decor of the hotel. Hotel room was very comfortable. Bed was very comfortable. Amenities provided in the room was good. Room was away from the main building of the hotel. This was good, was able to park the car very near the hotel room.

    5
    « Great »

    Clean beautiful room loved it.check in was great. Beautiful.we had elk outside got to take cool pictures.??.I hope if I get to that area that I can stay again at this beautiful motel.w e stayed in the new part.

    5
    « Great Hotel at Grand Canyon »

    BW Premier was impressive. Pack your swimming gear - after all the trails, the pool has a heated, indoor pool which is relaxing. The fitness center and service were impeccable too. Ample parking and very close to GC visitor center

    4
    « Overnight at the Grand C »

    The good + Location, Location and Location + Rooms - Spacious and Clean + Eating Options within the property (Sportsbar) + Concierge Services The so so = Parking = Overall Check-in and reception services The not so good - Bathroom was not quite comfortable - The tub was unusually high and not comfortable - Water speed in the toilet was poor

    5
    « Perfect! »

    This hotel has it all! Great restaurants, a bowling alley for night time fun, and a beautiful room (building 7000). We didn't bring swimwear but the indoor pool was being used and looked great. There is also a new and very well set up gym. Loved our room, clean and roomy. The room was in the new building. The bathroom was enormous! Only a mile or so from the park entrance. Get to the gate early for good parking!! I would highly recommend this hotel and have already told friends this is the place to stay!

    5
    « Holiday Stay at the Grand Canyon »

    This BW was a pleasant surprise. It is much larger than my normal haunts with full service restaurants and a lounge, bowling alley and arcade, pool and hot tub. We reserved two of the larger double queen rooms for my family. They are expanded versions of the standard room. The bathrooms were the big surprise with a HUGE oval-shaped tub that could fit two. I really enjoyed our view out our window. I had a nice evergreen tree right next to the window that birds would visit. Intentional or not, it was nice to know people couldn't see in our room with our shades open. The hotel was immaculate and comfortable, and the beds were fantastic. The staff is extraordinarily attentive and professional. We will stay here again.

    4
    « Great stay! Close and good amenities »

    Whether couples or family, this is a great place to stay. Got a great deal on Internet and believe we got the best for the price. Sports bar is awesome and bowling alley is a great addition. Rooms are large in villla area and had everything we needed.

  • 5
    « Overnight to the Grand Canyon »

    We had 2 rooms. One for the mother in law and one for our family. Two queen beds in the rooms. Lovely decor. Very clean. Great customer service. Good parking. Amazing concierge. Great onsite food options. We would stay there again.

    4
    « Great hotel close to Grand Canyon »

    This hotel was a great affordable choice with easy access to the Grand Canyon. The rooms were a good size equipped with fridge and coffee machine. In addition to the bathroom, there was also a separate sink area which was convenient. Beds were comfy and provided great night of sleep before some hiking the next day. There were also some restaurants and a general store down the street which was convenient (although prices were high everywhere as expected). Would stay here again and recommend this as a good option was easy access to the Grand Canyon.

    5
    « First visit to the Grand Canyon »

    We flew into Las Vegas and made the drive to the Grand Canyon on a Sunday morning. The drive was easy and around 5 hours, but hard to tell, since we stopped at Hoover Dam. Originally we wanted to stay in one of the hotels at the Grand Canyon, but there was limited availability and the prices were rather high. As a result I looked in Tusayan and selected the Best Western. After looking at the hotels in the park we were glad we made the choice. The hotel is only 6 miles from the visitor center in the park and is an easy drive. We were in the 7000 building and the rooms was up to date and quite large. There was a small sitting area and the bathroom had lots of space too. The only thing we didn't like was the fixed shower door. There is a glass panel, but it doesn't move, so it can be a little chilly in the shower. It was a quick walk to the lobby where the restaurants are located. We ate dinner one night at the hotel and the food was and service was excellent. Also, we did the breakfast buffet one morning and it was good as well. A large selection of food, drinks and a made to order omelet station. The service at the hotel was excellent. From the time we checked in to the time we checked out we were treated like valued guests. The front desk team was very attentive and really set the tone at check-in. Overall observations: ? From a value perspective the Best Western beat staying at the park. Cheaper with more amenities. However, you can't walk outside your room and see the Grand Canyon, so there is a trade-off. ? Short drive to the Grand Canyon and the cost to enter the park is $30 and is good for a week. ? There is a shuttle in Tusayan, but it wasn't operating in November. ? It is an easy drive to the Visitor Center and lots of parking. It gets a lot more congested near the hotels in the park and the parking is limited. The good news is there is a free shuttle that will get you anywhere you want to go in the park. The exception is the Watchtower which is 22 miles from the Visitor Center. ? The Grand Canyon is breathtaking and every lookout is just a little different. We did some hiking, but they were limited to just 2-3 miles. ? We stopped at Hoover Dam on the way. The traffic was slow in Boulder City due to the left turn to continue on Hwy 93. The drive into the dam from the access road was quick and we drove across the dam and parked for free on the Arizona side.

    5
    « The best place to stay near the Grand Canyon »

    I'm so excited that I selected this hotel because it seemed from the reviews and the pictures on trip advisor....a little bit like a Chucky e cheese (NOT THE CASE)but I have to tell you that it was really pretty fabulous. The hotel had an excellent steakhouse. More of a fine dining. we had a birthday for my husband there. Art and the wait staff at the restaurant took great care of my husband on his birthday. We also noticed that they had a pub style restaurant downstairs& a was separate bowling alley. We also saw families enjoying pizza in the bowling alley and there was also eating areas inside of the arcade. My family did not get a chance to enjoy all of these but I like that the hotel provides casual as well as fancy places to get together. The hotel has an indoor as well the outdoor pool. The weather was "kind of crazy while we are up there it began snowing so it was nice to have things to do inside the hotel. My husband and kids did enjoy this and my daughter made a new friend there. Our room was fantastic. We ended up with a room in building number seven. At first I thought it was a little far away but the location ended up being great the Decour looks like something out of a design magazine and the room was spacious. They even had a rollaway crib for my baby which it seems like hardly any hotels do anymore so this is a big plus for me. This place is Huge! The room did not include breakfast but they did have a very popular breakfast buffet and complementary coffee in the lobby as well as a really nice gift shop. The hotel is also full of some amazing artwork and paintings of the Grand Canyon.I think this is probably the best place to stay near the Grand Canyon

    5
    « Best place to stay near the Park »

    Only a couple minutes drive from the Park entrance and 9mi from the nearest Canyon viewpoint this hotel is in a great location. Check-in was fast and friendly and the room was very nice and spacious, clean and comfortable. The hotel has very good facilities and amenities. There are multiple nearby restaurants within walking distance or a short drive.

    5
    « Great place to stay, close to Grand Canyon »

    We stayed here for one night when visiting the Grand Canyon. We were pleasantly surprised when we walked into the lobby, especially when considering the very reasonable cost. Other reviews refer to older rooms, but the lobby was in very nice condition, as was our room. The layout of the place is odd, with separate buildings and one central building. Our room was in the central building. As mentioned earlier, it was very nice. It had a large bathroom and a second vanity and sink outside of it. The room itself was very large. It was very clean and the beds were comfortable. We were almost regretting not staying at this properly for a second night, because of how enjoyable the stay was. We would definitely recommend this property to anyone and will stay here again if in the area.

    5
    « Plesantly Surprised! »

    On our trip from California to Texas we decided to spend a few day at the Grand Canyon. After looking at a few different hotels in the area we settled with the Best Weatern Premier. Good choice! Very nice hotel for the price.

    3
    « Stay Away from the Breakfast BuFfEt »

    Our stay got off to a bad start because the tv was not working so we had to switch rooms after unloading the car and settling in the room. The room was spacious,the beds were comfortable,the big screen tv was nice. The room was equipped with a refrigerator and a small microwave that was not working properly. The room was comfortable. Now to the breakfast buffet. $13.99 per person in the Navajo room is an outrageous RIP OFF.....that's 42.00 for 3 people for a breakfast that most hotels provide their guests for FREE......

    5
    « Always A Great Place To Stay »

    I recently stayed at the Best Western Grand Canyon Squire at Tusayan, AZ. The desk clerk was friendly, helpful, and suggested I stay in their new building. I was given a room in the new annex 7000. My guess is that the new annex has been open for less than a month because the entire building had the scent of new carpet and new wood. I had super nice room which seemed brand new. The attractively designed open shower sprayed water on the floor so I had to use an extra towel to keep the floor from becoming slick. The room had lots of lighting. The windows looked out onto a center courtyard for the hotel complex. The room was equipped with a Koureg coffee machine, a microwave, mini-fridge, sink, desk, table, bureau, historic photos of the Grand Canyon, and extra towels. There was only one bar of soap for the both the shower and vanity. This motel touts its efforts towards being a ?green? property so one soap seemed appropriate. The shower, stool, and vanity were in a separate room with a sliding door. The sleeping area had two queen beds. This Annex 7000 room was near luxury and a great Hotwire price of only $115. The room size is 18'x30'. It was clean and quiet but doors closing hall could be heard. There was no water noise coming from other rooms. I rate the Annex 7000 of the Best Western Grand Canyon Squire a solid 5 for quiet, clean, amenities, and price.

    4
    « Easily the best hotel near the Grand Canyon »

    This is likely one of the best Best Western Inns around outside the park and deserves the name "Premier". The building is well appointed and the rooms are quite nice. There's also a game room to entertain young adults and children. The bar food was good, but not great. We didn't have breakfast at the hotel either as the buffet seemed a bit pricey given the teens in our party.

  • 4
    « Good while visiting GC »

    We stayed for 2 nights while visiting GC national park and were happy with the location ( very close to southern gate ), service and room. Breakfast buffet is a bit overrated in my opinion, however good and comparable to most other same category hotels. One positive point is that you can park your car almost at the entrance of your room. Reasonably priced . Would certainly advise to stay here instead of Williams / Flagstaff

    5
    « Spacious room, creature comforts »

    We don't stay at Best Western often but will be giving them another look in future. This is an attractive property, and our room was huge. The staff were courteous ans helpful. Would definitely stay there when next at the Canyon.

    5
    « What a great place »

    We took an unscheduled off-season trip to Tusayan and were lucky enough to score a great room at the BW Premier Grand Canyon Squire Inn. Great facility, great rooms, terrific breakfast, and a very helpful staff. We had several hotels to choose from, and were extremely happy with our choice of the BW hotel. We will certainly return.

    2
    « Premier? Get Real! »

    I can't recommend this location for the following reasons: Calling this a Best Western PREMIER is in name only! They took away the free breakfast offered at every other level of Best Western and charge you $13.99 each for the buffet (that normally would be free at any other BW level). The nightly price was almost double of other BW properties we stayed at this trip (through CO, AZ & NM) but we figured it was because you're at the Grand Canyon. Management was a joke--I have food allergies, so I asked the night manager (Chino) about how things were made. He didn't know so he EMAILED his 'chef' and then left for two days (same 2 days we were there). No one got a response while I was there. I gave up waiting to hear from him so I asked the morning restaurant manager (Krish) the same questions--she didn't know if they used butter or margarine, what kind of oil they fried in or used on the grill, or what Eggbeaters were. She barely spoke English and didn't understand what I was asking. The waiter gave me more information on his break than she did. I had reserved a ground floor room when making the reservations 3 weeks in advance. When we got there, we were given a room (by the rude desk clerk) on the far end of the second floor of a poorly designed property. It was a V-shaped building where you drop off your luggage at the point of the V, lug it to one of the end points to the elevator, go up one floor & unload then haul it back to the point and to the other end point of the V. When I reminded them that I had reserved a ground floor room, they 'upgraded' me to a ground floor room. The room numbering is extremely confusing--so trying to find your room by the building number (they have 7 buildings) room number combination is frustrating. The room was small. The sheets were 'microfiber' polyester (our cotton PJs stuck to them when we tried to move), the bed was hard as the rocks in the canyon....but it was a room that was paid for (prepaid when reserved) when we needed a bed. It really wasn't worth arguing for a refund and trying to find another room on the fly. The had a small 6 lane bowling alley (NOT FREE) and video arcade on the lower level. Parking was a nightmare as well. Apparently they let people take up 2 spaces all of the time. One ways through the property so it was hard to exit without going all around the buildings. Not signed well, either.

    5
    « Top Shelf Hotel »

    We were very pleased as we drove up to this beautiful hotel. The exterior is beautifully designed to fit in with the beautiful landscape in Grand Canyon. The staff was very pleasant and accommodating. We enjoyed the free coffee and breakfast. If u desire a bigger breakfast there is a restaurant on premises for that. The rooms r nicely decorated with light color furniture. Our room had two large beds; a safe, refer, and microwave. We were sorry we only stayed one night. We r minutes from the Grand Canyon with its breathtaking spectacular views.

    5
    « Very Close to Grand Canyon »

    Very nice hotel right outside of the Grand Canyon South Rim entrance. The room was clean and nice, and the price was very competitive for the area. Within walking distance to Tusayan restaurants and stores.

    5
    « Perfect for a pre-Grand Canyon visit »

    We were amazed at how close this hotel was to the park entrance- definitely the number one perk. With few options outside the park, this was all we needed. Room was nice, nothing fancy- but we were there for less than 12 hours. Rate was very reasonable for us and did the job!

    4
    « Modern and comfortable »

    Front lobby area is modern and upscale, and a large fireplace in the lounge is visible from that area and a welcome sight in cooler weather. The checkin was seamless and the clerk was friendly and professional. The room was large and very nicely appointed. It had a small fridge, microwave, and keurig coffeemaker, which we enjoyed. It also had a table with two chairs, a lounging chair and ottoman, and a work desk and rolling chair. We were very pleased. The king bed was VERY comfortable. The only drawback is that they don't include a complimentary breakfast with the room, but we knew that when we booked it. They have a breakfast buffet for $12 per person, which is good and probably comparable to what you'd pay elsewhere in town. You need to allow for that in your price comparisons, though. I would have given it a five if a breakfast was included.

    5
    « Absolutely wonderful!!! »

    My family stayed there last week where we had reservations in the new building. The rooms were huge and my three adult children were comfortable in one room. My husband and I loved our room too. The rooms were modern with exceptional shower as well as a nice clean kitchen area with a mini-fridge that you can actually use, since it wasn't loaded with mini-bar items. The guy that checked us in was fabulous even though we arrived several hours late. Wish I had written down his name! It's so close to the Canyon that you can make it there by sunrise with a minimal drive. This hotel was much nicer than a major hotel which we stayed in on the strip in Vegas!

    4
    « Very nice resort property. »

    This property would be an excellent choice if you want a little luxury while visiting the Grand Canyon. There are multiple restaurants and a bar, large pool area and other amenities. After my previous stay at a Best Western, I was disappointed to find out that the breakfast was not a complimentary one. My room was in one of the newer wings. It was very well appointed. Nice work area with room to entertain and an area for a bar. Very spacious and luxurious bath.

  • 4
    « Grand Canyon hotel »

    Stopped off here for 2 nights on our first road trip to America. Part of a package all pre booked with trail finders. Really good bedrooms all facilities you needed in place as near to the south rim as you could get. A bit disappointed with the food on offer in the evening, easy enough to fill up but limited fare, not a lot in the way of fruit and veg but BBQ type meat and burgers aplenty. Breakfast much better in buffet style area upstairs lot more variety. Did Canyon helicopter ride at nearby maverick helicopters. Early start but well worth it. Good for what we needed overall, as part of package did what it said on the tin. If you have been to the area before you could do all this independently I suppose. Don't know what the price comparison would be, independent v package. An interesting exercise if you have the time!

    3
    « Disappointing »

    On check in the chap was very helpful and pleasant. The room was a good size and what we expected from an out of the way kind of budget hotel. The morning however changed things greatly. The sound of other peoples doors banging was very loud. The fire alarm went off at 7am ish and made us leap out of our bess only for front desk to say they thought it might be a malfunction. The lack of certainty was a concern but we were then up and aware that breakdast would be rammed as so would everyone else now. Sure enough breakfast was busy however the a noying thing was the polystyrene plates and plastic cutlery. One of the pancake machines also didnt function. When attempting to air complaint at front desk the lady was clueless as to what thei complaint procedure was and gave a comment card instead. Manager was within earshot but rathee than interject and solve the issue she walked away and spoke with her friens.

    2
    « Great Location - Cramped Rooms »

    This is a great location for a hotel. The trip to the Grand Canyon is about a 15 minute drive. Once you have your week-long Grand Canyon pass, you can buzz through in the bypass lane. There are several buildings that make up the hotel and I'm sure that each one has a different history and cleanliness. Outside, each building and the grounds are imaculate and well done. However, our building was run-down and the rugs leading to our room were dirty and worn. Doors to the storage areas were left open and visible to each customer. Our room was old and cramped. The sheets to the bed were of poor quality and also old. They had those little cotton balls that happen when they become overused. After sleeping on them one night, my wife asked for them to be changed but the next night, the sheets were still the same. There are two restaurants, one is elegant dining, and the other is pub food. Each was good at what they do. They were all clean, neat, and provided good food and good service. We visited the excursion concierge and found him to be completely unfriendly and ... unhelpful. He seemed to be preoccupied with his computer and wanted us moving on so he could get back to it. The internet speeds were awful but maybe that is from being so far out in the middle of nowhere ... I got speeds of 1.5 mbps. We heard about construction noise from other guests but did not hear any ourselves.

    5
    « Five star service »

    Spotless modern and surprisingly well appointed . This is our first stay at the top of the line BW Premier hotels . About 5 Km from the US National Park front entrance and about 10 Km from the GC Village and South Rim.

    5
    « Excellent Hotel - close to Grand Canyon »

    This place (Tusayan) is very close to the Grand Canyon south rim enrance. Very convenient. If you are planning to stay multiple days at the Grand Canyon, this is a bette alternative to staying in the park (which is lot more expensive).

    4
    « Grand Canyon visit »

    The location is very ideal for a visit to the Grand Canyon. It is very clean and modern. Wifi is good. We ate at the restaurant and it was good. The front desk staff could be friendlier and more helpful.

    4
    « Very Convenient »

    This is a great place to start your Grand Canyon. It is just a short distance from the IMAX(not to be missed). Nice bar in the downstairs. 2 restaurants to serve you we ate in both. Food was good but not great. Room was clean and short walk to lobby.

    5
    « This is a Best Western? Really? »

    I booked at this hotel because it was one of few that had availability. Previous experiences at Best Western hotels have been about average. So I was excited about the Grand Canyon, but not so much about the hotel. I could not have been more wrong. Apparently Best Western has a number of "upscale" hotel lines (Best Western Deluxe and Premier). This is in the "Premier" line. It is a VERY nice hotel. Outstanding restaurant and great service. Has a pub downstairs, and game room for kids (and adults that are still kids). Even a bowling alley. Our room was nice. Note - Other reviews have mentioned construction noise. We were there mid-Oct 2016. I noticed some construction trucks, but absolutely no noise. Distance to Grand Canyon park gets is only a few miles. And if you can afford it, book a helicopter tour. I went with my father (91-years old). It was incredible. He is still talking about it.

    5
    « Great Staff, Large Clean Rooms »

    I suspect hotel was fairly empty when we were there. The staff was great, super helpful. Rooms were large and clean. Indoor and outdoor pools. Ample parking. 2 restaurants, a bar, and breakfast area on site. The breakfast at the breakfast area was sub-par, especially for the amount they charge. I recommend something else. It's basically a buffet set up in a meeting room. The omelette station was the nicest part there.Bowling alley and arcade on site if you need evening activities. If I ever end up back at the Grand Canyon, I would stay here again.

    5
    « Big room »

    I was unable to make reservations in the park, so this was the next best thing. I think it took 12 min to get to the gate and there was no line, we went right in (645 am). I didn't have the breakfast but we went to the RP stage shop which was great. The room was big. You can tell the room was outdated, then they put a lot of money into the hotel. I had no issue with this place.

  • 5
    « Wonderful trip! »

    Good location surrounded by woods and clean fresh air! Perfect for a nice quite stay for business or leisure. Staff was nice and friendly. Large rooms nice comfy beds, 2 pools one indoor/outdoor loved this property! Has several restaurant to chose from. Breakfast buffet Overall a wonderful trip!!!!

    4
    « Basic family motel »

    This was a no-frill basic family motel. It has all the amenities needed including parking outside your room, a bistro type restaurant, bowling and other things for families to do. The rooms were basic and adequate. Don't go here looking for luxury, but as a place to sleep whilst you are doing the canyon, definitely adequate. Better though to stay on the rim, if you can budget that.

    5
    « Amazing ammenities... »

    So in regards to this particular Hotel I only have one negative everything else is positive they have an indoor pool and jacuzzi and a brand new facility which looks smells feels amazing they also have a very nice outdoor pool and jacuzzi area with tons of seating. They have a arcade pool tables and bowling alley next to 100% bar downstairs which is incredibly unique for different hotels that I've stayed at. They also have two other restaurants on the property parking is very close to a lot of the rooms which is very convenient. This is a non-smoking Hotel so if you're a smoker you have to go outside it's pretty windy out here so not the best thing but it is what it is now my one complaint the layout of the bathroom is ridiculous how stupid it is and they have the toilet paper holder sticking out within a half an inch of where the lid for the toilet goes up and down so God forbid you have a little spare tire hanging off the side it will be pushed up onto the toilet paper holder. I will put the picture of the toilet on cuz if you're a big person you just can't sit comfortably which may be a bit hard for some people but other than that everything is very nice everything looks totally remodeled tons of pictures that will tell the story of the local landscape very very nice I give it 4 stars after they fix the toilet issue.

    5
    « Excellent!! »

    Top class rooms and service. Perfect location for anyone visiting Grand Canyon. The staff gave us v good suggestions on places to see and eat. Definitely use the indoor jacuzzi to relax after a long day hike in the Canyon. Highly recommend.

    3
    « Vast Hotel with decent rooms »

    We were given the keys to our room swiftly which was lucky as a queue was beginning to form. Because the car park is so vast, people park right by the front lobby (or under the portico) to get the room keys. This causes jams and is rather annoying. The hotel is large and spread out which could make it feel somewhat impersonal but he staff are friendly and helpful and it is not a bad place to stay. Safely in our room, it was perfectly ok and comformable. We had a non view of another wing of the hotel. The net curtains did not move but as we were not really spending much time in the room it did not really matter. Breakfast is not brilliant for the price, although I enjoyed the fruit platter, but on our final morning we skipped breakfast at the hotel and went to our next destination for a late breakfast. This was enjoyable. It is a shame that coffee, croissants and fruit are not available as a simple breakfast at the hotel. Dinner is extremely popular in the main dining room. You need to book in good time. Service on our second night was very poor and we waited 45 minutes for our first course. The waiter had not put the order through to the kitchen. The waiters also disappeared for long periods of time so lots of tables appeared to be without food. On our first night it had been a much better experience. The food is very average - in the UK it would be below gastro pub standard. It is edible and large portions, but nothing I cannot cook at home. We presume there is nothing better in the area.

    4
    « Visiting Grand Canyon »

    Hotel was lovely. Would highly recommend. Only issue is that they don't offer breakfast with stay and the buffet you could buy was just OK. If not a breakfast buffet person they did have a restaurant for table service. We really like breakfast included in our stay.

    5
    « A perfect room and location »

    This was my second stop on my trip across the US, where I stayed for 2 nights ? please see my first review: Mirage, Las Vegas. I flew into Las Vegas from Manchester, UK and, after four nights there, picked up a rental car and drove to this hotel in the Grand Canyon. My party consisted of two adults and one teenager aged 17. This was a very nice hotel ? clean, modern, good size, and it had a lovely gift shop, pub, several restaurants, a ten-pin bowling alley, and a small indoor and outdoor pool - There is also a large free parking area. We were too busy to try the ten-pin bowling and pools, so I can't comment on those. There were also some eating places up the road. All the staff here were very friendly and the hotel was in a great location ? about ten minutes' drive from the Grand Canyon National Park. Our room here was perfect. We were given a room in one of the new blocks and it actually smelt new! It was a beautifully appointed room ? large, modern, great view from the window, and the bathroom was amazing! It also had a coffee machine, microwave, fridge, and an additional sink area ? what more could you want! We had breakfast in the hotel both mornings, which was very nice, and we had one evening meal there. There was a very limited choice of food for the evening meal, but what we had was OK. The other evening, we ate up the road. There was a fine dining area in the hotel, which looked lovely and had a big open fire place, but we didn't try it as we thought it might be a bit too pricey! We had a great trip to the Grand Canyon while staying at the Best Western. The Canyon is truly breath-taking. We did one of the walks around the south rim and one of the small treks down into the Canyon while we were there. At the end of a busy day, this hotel is just down the road from the south rim, which is perfect! So, we loved our stay at the Best Western and would certainly stay there again if we visited the Canyon in the future. It comes well recommended!

    4
    « Confortable accomodation! »

    Good place and good people of staff. Clean, nice, completly and comfortable to rest after a large cool day in the Grand Canyon. ONly parking I don't like because was large and the car was far and outside was very very cold. The best thing was ever eat. I impressed me the photo of Einstein when he visited the place. I recommend it!

    5
    « Great Place to Rest While Seeing the Grand Canyon »

    Although we arrived well into the evening and left at sunrise, this Best Western Premier was more than sufficient for our stay. We had one of the newer rooms which was well appointed and very comfortable. The front desk staff were very helpful and friendly and we had a late bite at the restaurant which was also fine for our needs. Lobby is spacious, clean. The only drawback is that parking is dispersed all over the place and there is some construction going on. Otherwise, highly recommended.

    4
    « Lovely pool and hot tub »

    We stayed in October as a family of four. The lady on reception was very nice and helpful ,we had a slight issue with the door lock on our room ,went to reception to complain and was given another room without any problem. We stayed in the 2000 block which was a little dated compared to the new part of the hotel by the pool.good size room with two double beds ,flat screen TV ,fridge and microwave also had good wifi. The room was a little dusty on the skirting boards the but not to bad . We really enjoyed the brand new swimming pools and hot tubs (indoor and outdoor) also had a very good fitness room we loved it .

  • 5
    « Great value »

    Great hotel! Beautiful indoor and outdoor pool and hot tub area!! Clean room, comfy bed, bathroom was small but nice. Staff was super friendly and helpful with the surrounding area. We will definitely stay at this hotel again!

    5
    « Great location, comfortable stay »

    This hotel is minutes from the entrance to the grand canyon national park. There's dining on-site, but its also close by to other restaurants and a general store. The indoor pool and hot tub were a welcome feature after spending time walking around the park. Splurge for an upgraded suite that comes with keurig coffee maker, microwave, refrigerator and bose surround system. In sum, this hotel is a perfect home base to explore the grand canyon.

    5
    « Great stay! »

    My husband and I stayed here for the first night of our honeymoon. When we arrived the staff at the front desk were incredibly friendly, and even provided us with complementary deodorant and toothbrushes when we asked if they were sold in their store. We were given the option of a room in their newest construction building which is a short walk from the main building, or a room within the main building which houses the restaurants and amenities. I was impressed by even being given this option since usually you're just told your room number when you check into a hotel. We chose the newer construction and it was awesome! Everything was clean and in great shape. That night we chose to eat at the squire pub (I hope I'm remembering that right) and it was delicious! The food was great and our waitress provided great service despite the restaurant being decently crowded. This hotel is also located about 5 miles from the Grand Canyon which was very convenient (it's also a straight shot to get there, very hard to get lost!). All in all we were very satisfied with our stay and will absolutely be staying again if we ever come back!

    5
    « Wonderful place »

    We were lucky to get a patio room, which was very nice. Single-storey area of hotel, so we had no one above us, and had a nice place to park, and a picnic table on a grassy area which was very pleasant. Lovely view of the woods across the road. Only drawback was lack of space to put clothes, etc. away. But nice big room, clean and pleasant. Front desk service was great. One complaint is the concierge, Richard, who sold us a tour that was exactly what we told him we didn't want! Wondered what kind of kickback he got from the tour. The hotel is convenient to the canyon, and to the free shuttle bus. Squire Inn dining room was really good, and the staff there just outstanding (especially the maitre'd). The breakfast was also good in that restaurant.

    4
    « Easy Access to Grand Canyon »

    Good standard Best Western just outside the Grand Canyon National Park. Check for time of year when free shuttle runs into the Park - no need to drive! The shuttle bus stops right outside the hotel. Room comfortable and clean, Staff helpful.

    5
    « October Visit to Grand Canyon »

    Hotel staff was very friendly and professional. Location (in Tusayan just outside the south gate of the Grand Canyon National Park) was fantastic -- very easy to get into the park each morning, and a short drive at the end of the day. The hotel room and all of the common areas were very well maintained. The wireless access was reliable and fast. Just can't say enough good things about this facility! It made for a great visit to the park!

    5
    « Review of Hotel and Room »

    Big rooms and comfortable bed, lots of amenities in the hotel. The in house restaurant, the Coronado, had the best buffalo short ribs I have every had. Although it is just outside of the park, it is a good alternative to in park hotels. We had a car but they have shuttles to everything.

    5
    « Was amazed at how large and nice »

    If you can't get lodging on the Grand Canyon rim, then this would be the place to stay. Lovely rooms and facility. The mural alone is worth going into see. Was disappointed that the pool looked beautiful, but was told is was "under construction." Although a "mid range" hotel, the prices are for "luxury."

    4
    « More than a hotel! »

    We stayed at the Best Western Premier Grand Canyon Squire Inn in the Grand Canyon, AZ as we wanted a hotel near to the canyon. My initial impression during my search was this hotel was the only one in the area, but i was happy with that as BW was my preferred choice. When we got there, we found that it was in fact in a small town with many hotels and restaurants. This BW offered you everything to keep you entertained and not needing to leave the hotel for any reason. The room itself was very nice, roomy and the bathroom very modern and spacious. The drive to the Canyon is very quick.

    4
    « Pleasantly Surprised »

    When we made these reservations, we didn't pay attention that it was a Premier BW and had never stayed at one before. When we first walked into the lobby, filthy dirty after backpacking across the Grand Canyon, we felt so out of place in the super nice and ornate lobby that we actually walked back out to double check that we hadn't accidentally walked into the wrong hotel. Nope, it was a Best Western alright. The room was super nice and I loved how they had so many historical pictures and descriptions hanging all over the place. Grand Canyon is rich in history and I love that this hotel has embraced that. We spent a good hour just walking around looking at the pictures and reading about them. I never knew that Albert Einstein visited the grand canyon and hung out with the natives....but there was the picture of it, right in front of us. My only complaint was that the Continental Breakfast was not included like it is at every other Best Western we have stayed at. It cost $12 to eat their breakfast there. Other than that, the room was clean and the bed was comfotable.

  • 4
    « Great kicking off point to a Grand Canyon visit »

    Great hotel that is VERY close to South Rim entrance to GC. Great for families with new indoor pool and game room with bowling available. Also great for traveling adults with 2 bars. Be warned though Tusayan is a price gouging town...plan ahead and bring any needed extra water, snacks or food....or be prepared to feel the sticker shock!! (nothing to do with Best Western, just the town it is in!)

    2
    « Not the worst but certainly not the best. »

    Only reason they can charge what they charge is proximity to the South Rim. Soundproofing is inadequate. So is parking. While lower level employees were friendly and helpful, doing their best for us, managers did not step in to help when needed (as in the upscale restaurant and in the breakfast cafe when multiple employees called in sick). Don't apologize, step up and pour coffee, get water, comp a glass of wine, carry trays etc. Look for what needs doing. Cross train people so they know what to do in a crisis and it won't become one! My friend, whose husband reserved this hotel for us, did give feedback to the manager when we left.

    4
    « Stayed in new bldg »

    After reading reviews we decided to stay in the new bldg. room was very spacious and had nice warm tones of fabric and finishes. Two separate sinks- one for the 'kitchen ' area and one for the bathroom. Fridge- coffee pod machine. Lots of counter space and desk space. A number of spots for recharging phones etc. beds were comfy and clean. Shower was nice and powerful- enjoyed it after hiking at the grand canyon?? Drive to the canyon ourselves since the shuttle bus had stopped their service in the city. It was easy though. A straight drive to the park entrance. Had to walk to the main bldg for food and shopping- just a small issue since most of our tax me was at the G Canyon . Their in house store is wonderful. Pick up some basic groceries or souvenirs. Well priced. Staff is efficient and helpful. Enjoy your stay- best part was the room was huge!!!! Made it easy to relax.

    5
    « Visiting Grand Canyon! »

    We enjoyed our stay here so much. The hotel is very huge and extra ordinary and family friendly. My family loved the arcade and the breakfast buffet which is a good combination of sweet/salty. Krish in the buffet is such a darling. She's all smiling and accommodating. We felt very much welcome! Got to luv this girl. We surely will come back again!!!

    5
    « Best Western has really stepped up their game! »

    I was very pleasantly surprised by how nice this facility is. I stayed in the new 7000 wing in the rooms were quite nice. Hotel also has nice comment facilities in the indoor and outdoor swimming pools, jacuzzi and dining facilities. The staff was very pleasant, and overall it was a great visit. Calibrate your expectations for Wi-Fi. High-speed is not available. They use satellite as they are in a remote location, and it gets quite busy at night.

    4
    « Grand Canyon Experience »

    The location is perfect. Easy to get to. Had a lot of things to do right at the hotel, so if you have a family you do not have to leave the facility. We were very pleased with our food. We ate at the pub. It was little noisy, but our waiter was pleasant. There were only two staff members waiting all the table and we felt they both did a wonderful job.

    4
    « Good location, nice hotel »

    We stayed here for one night when wanting to visit the Grand Canyon. First warning... be careful on the sat nav as ours took us somewhere completely different so we then put in Tusayan which was an extra 1.5 hours away from where we were so make sure you leave enough time. You have to pay 30 dollars to enter the park but this lasts for 7 days. It was a great base and is just outside the park so depending on what direction you come from you might not have to pay. There wasn't a great choice of food in Tusayan and seemed pricey. We ate in the hotel but weren't very impressed, the food was served in metal tins (looked like dog bowls) and it was quite expensive for what you got! We booked the pink jeep tour which picked us up from our hotel. It is also a 5 minute drive from the airport if you wanted to book a helicopter ride. Overall a nice clean hotel.

    5
    « Fabulous »

    This was far above any other hotels I have stayed at!! Including Las Vegas!!!! I was very pleasantly surprised! My son and I drove 16 hrs one way to get here. We hiked the Grand Canyon and drove home 16 hrs. Our two nights here were absolutely perfect!!! The only problem we had was, we had to leave!!!!!

    4
    « Great experience! »

    We stayed here for 2 nights while visiting the Grand Canyon. The staff was very friendly and helpful. We had a room in the 'new' building and it was great. Large room and good size bathroom. We ate at the onsite pub and food was good (for pub food) and drinks were reasonable as well. We would definitely stay here again.

    3
    « Close to Grand Canyon, but make sure to request a newer room »

    We stayed here because it was close to the Grand Canyon. It is on the shuttle route, which is very convenient. If you pick this place, request an updated room in the newer section. We had an old room and it was in need of repair and also smelled. The outlets were coming out of the wall and the carpet was dirty. It put a damper on an otherwise fantastic trip - so much that we considered giving up the second night and leaving early for Phoenix. I understand that the newer section is much better, although I didn't get to see it myself. The staff was very nice.

  • 4
    « Fine property with potential to be better »

    This is a clean and tidy vacation property set near the National Park. Our room was overly large for our needs but was comfortable and well located near reception and restaurants. Everything worked but a plan of the numerous switches and their effects would have saved a lot of fiddling around. All colors in the Inn are earth tones as befits the Grand Canyon. There is plenty of parking space and vehicular access as one would expect from a motel style property. We did not try services in the village other than through the Inn. Food and beverage services are adequate and deserve more attention from management to lift them to a standard that befits the property and the prices. Delays in restaurant service were unacceptably long; plating needs the attention of a well trained chef; and breakfast buffets are basic. Check in/out was easy and staff were efficient. Seems like this was the best place in the Village and we would use it again.

    3
    « Not impressed! »

    I really wasn't impressed with this hotel. We were met in the parking lot by "the manager" saying he could give us a really good deal. We stayed because of its location to the Grand Canyon. $129.99 a night is what we were told, apparently the "good deal" was for the rooms in the BACK lot of the hotel in a separate building . Lots of entertainment and VERY overpriced items in the main hotel. First place I have ever been where I paid $11.00 for a small shot of whiskey and a bottle of water was $5.00. Rooms and hotel could definitely use an update, if ever back in the area I would choose a different hotel.

    2
    « Overpriced glorified motel »

    There's not much to recommend Tusayan apart from its proximity to the Grand Canyon so we expected to have to pay more for a hotel despite booking 6 months ahead. Our room was in a block of ground floor rooms (block 12 I think), and there are several of them so we didn't stay in the hotel itself. The room was way bigger than we needed with 2 large beds (we only needed one) so there was no complaint on space. The hairdryer didn't work so we rang and got someone to replace it. Quick service. Despite being late September and fairly cool outside the room was quite warm. The window only opened a tiny amount so we were reliant on the air con. A big problem - the unit was one of those big plastic things and it was very powerful but definitely not subtle. It went from being completely off to blowing an icy gale and keeping us awake. The fridge was similar - coming on loudly for 30 seconds every 3 minutes. Both got switched off at night and sleep wasn't that easy to come by as the room warmed up. Breakfast choice was fairly wide but lacked quality and there was no bacon on either day (just sausage burger). There's no way I would recommend this hotel (or the town of Tusayan) to anyone and it frankly puts me off visiting the canyon again. Best Western have also had this reported through their web site survey. Oh yes, I also killed a cockroach in the bathroom on the last morning which my wife will now just be finding out about...

    5
    « beautiful! »

    very nice hotel! convenient to the Grand Canyon, lots of amenities, restaurants, bar/lounge and bowling onsite. Rooms were large and comfortable. Keurig coffee in the room was nice! Nice big tub/shower, lots of space. very clean!

    5
    « nice nite »

    good place to stay, close to Grand Canyon and very quiet. We had a good visit to the Canyon and would likely stay here again. We will be looking for other Best Westerns in the years to come. thank you

    5
    « Excellent hotel and excellent locatin »

    We stayed here for 1 night. Excellent location, you're just down the road from the national park entrance. We stayed in the newer building. Amazingly spacious and brand new rooms. Laundry facilities are excellent. Parking available. Customer service, especially Amanda at check in was excellent. They will have a brand new pool area opening soon which already looks amazing. Plenty of food options around the hotel but their breakfast is excellent! Omelet station and all! Highly recommend this hotel to everyone.

    2
    « First Stay at a BW Premier Proves Disappointing! »

    Our first stay at a Best Western Premier hotel proved disappointing to say the least! Our experience began with an extremely unpleasant staff member at check-in. She displayed a poor attitude from the minute we approached the front desk and seemed intolerant of any question we asked. This set the tone immediately and we certainly did not feel a warm welcome nor did we feel that our business was appreciated! Strike one! Upon arrival to our room, we discovered the tv remote did not work. We reported this to the front desk and awaited the arrival of a maintenance employee. He eventually replaced the remote, but it appeared this service call was an annoyance in his day as well! Strike Two for service with a smile! We were placed in a hallway of rooms that was also accommodating a bus group. The following morning we were awakened by doors slamming and loud voices chatting outside our door at 6 am which continued for nearly 30 minutes. The sleeping room door seal left much to be desired and allowed the loud noise to enter our room. After being awakened early, we proceeded to make coffee only to discover the coffee maker did not work. We encountered the same front desk staff member at checkout who displayed an equally sour disposition as the previous day! I passed along the coffee pot issue so the next guest would not experience the same issue and wondered if she would at least extend an apology for the inconvenience....she did not! Strike three for service with a smile!! We arrived at this BW Premier hotel with expectations of superior service and accommodations. Sadly, this was not the case! I believe most hotel issues are tolerable and can be overcome if a genuine, sincere effort is made by staff members. Unfortunately there appears to be more than a few disengaged employees at this hotel. We will not return nor will we recommend to others!

    5
    « Comfortable, spacious rooms »

    Our room was very spacious and new in a side building. There was a brand new laundry there as well, we didn't have to go to the main building. This alone, was a great comfort factor as well! Dinner was truly excellent, breakfast was not bad, either. Art, the restaurant manager is very welcoming and is doing a great job at accommodating everybody even when you'd think that the place is bursting! We were happy to see him every evening! Unfortunately the new pools and gym had not been opened during our stay yet, but they look great. The present gym and Jacuzzi are rather a sad sight... A further negative experience was the unfriendly lady at the reception, who made us feel as if we had personally invaded and occupied the land of her ancestors in the 19th century. All in all, it's a great place to stay at while visiting Grand Canyon.

    4
    « Good price near the Grand Canyon »

    This hotel was as near to the south rim of the Grand Canyon as you can get without going into the Village, which costs money and has pricier hotel rooms. We stayed for one night at a very good price. The room was large and clean, but its style was definitely not modern. Definitely a good value for the price. The hotel also had an arcade and bowling alley, which we didn't use, but was a nice touch as there is not much to do in the area after it gets dark.

    5
    « Pretty fancy for a Best Western »

    We stayed here because we could not get into anything in the Park itself and this hotel is not that far from the gates. We had booked for two nights but had to leave a day early. We appreciated that the hotel allowed us to cancel the second night with so little notice. The hotel is much larger and more upscale than other Best Westerns where we have stayed. There are two choices for dining. We ate at the family restaurant, and I cannot recommend it. The food was pretty mediocre, but at least it was inexpensive. The rooms were large and clean. The staff in the hotel and restaurant were courteous and friendly. We did not need travel advise, but I overheard it being given to other travelers.

  • 5
    « Overnight stay »

    Stayed for just one night whilst visiting the Canyon from Vegas. Great location just a short drive from the National Park and if you don't want to drive the free shuttle bus stops right outside the hotel. There is a fridge and microwave in the room and as we had eaten out every night of our trip it was nice to buy supplies at the supermarket and make use of it. The pool was closed whilst we were there as building work was going on but we heard no noise from that.

    4
    « A Good Option Among Limited Choices »

    I've been to the south rim of the Grand Canyon six times, and I've stayed in the park and in Tusayan. To be blunt, you're here for the Canyon and the outdoor activities, so you kind of have to suck it up and make do with limited choices both outside and inside the park. The Best Western Premier is one of the nicer hotels outside the park. It has several restaurants on-site and other conveniences, like a pool (which was closed while we were there), and bowling. (A good other local restaurant is Plaza Bonita, about 3 blocks away.) The hotel has grown over time, so some of the buildings are newer than others; if possible get one of the newer buildings. You might need to walk 50 feet to cross the parking lot to get to the restaurant, but I think the newer building are more up-to-date. Checkin was quick; the room clean and relatively new. Nice hot shower. Good selection of TV channels. Room had a tub and a single sink, but bathroom area had adequate counter space. Parking is free. The price is relative high, but this is a tight market. Gas is around 50% above what you pay in Flagstaff and the same applies most of the year for hotel rooms, The prices in the park are comparable, so if you can book far enough in advance you might want to try the El Tovar. The quality and amenities of the lodging in the park have a HUGE range, from ancient (historic?) cabins with heaters that will struggle on cold nights, to the El Tovar, which is truly an historic hotel (but still dated)(see separate review for the El Tovar). Enjoy the Canyon - it is amazing!

    5
    « Great location »

    Great location if your visiting the Grand Canyon as only a short notice away . Rooms clean and lots of space and you can even take a dip in the outside or inside pools. Great bar and shop on site. Free parking

    4
    « Good Price. Good Location. »

    Not far from the entrance to the Grand Canyon. Book in advance! The no vacancy sign was lit when we got there, but fortunately we had booked ahead. It's right on the main strip of the little town. There are a few restaurants on site. The prices were a little high, but I think that is just to be expected in resort towns like that. There's not a lot to do in town, so if you're looking for more to do outside the park, then you might want to consider staying in Williams, further south. But if you're looking to spend most of the time in the park, then this is a great place to choose!

    5
    « Perfect place! »

    We loved this quiet hotel! We stayed in the new building and it had all we needed. Plenty of outlets for cell phone charging, a fridge and microwave. The bathroom was nice and big with plenty of counter space. It was a big hotel room too. Only 10-15 mins from the Canyon.

    4
    « nice stay »

    We stayed 2 nights in a very nice clean, comfortable, quiet hotel. Building we stayed in was new. Staff was nice and pleasant. Location was great, close to the south entrance, restaurants w/in walking distance and airport is a 1/2 mile away.

    3
    « Mixed but disappointing »

    Nice initial welcome at reception and concierge a great help with lots of useful info re Grand Canyon. Room dated with poor shower which is difficult to use if you are even slightly infirm. Beds were okay and room clean and comfortable. Restaurant was very mixed re quality of food and especially service. The first night at dinner was excellent but second evening was very poor service and food wise. Breakfast was similarly very mixed with long waits for service and having to chase up for coffee refills which were not especially hot. A good point for the location was that the park shuttle bus stops outside the hotel so no need to drive, and it's free if you have your park pass. Reception on leaving was brusque and slow.

    4
    « what a treat »

    There are only two places to stay while visiting the south rim of the grand canyon. Inside the park has some definite advantages but staying outside the park is very convenient. Restaurants, shops and the Imax theater are all close together. The Best Western was a nice treat. The Premier indicates that it is a step above the average Best Western. It has a nice lobby with a fireplace, a waterfall, gift shop, bowling alley and two restaurants. The staff is great and room comes with a large tub, microwave and frig. Very nice room. There was really no great view from the hotel which was fine. The front desk agent gave our family a discount to the bowling alley and the Imax. I would not recommend the breakfast buffet they offer. I would compare it to an affordable hotel that offers the same thing for free. Here they charge you $12.50. Uggg, the staff said it was actually better than what they had before. That being said, what a treat for our family to stay.

    4
    « Great Place »

    My wife and I spent two nights here while visiting the Grand Canyon in early October. We chose it based somewhat on a friends recommendation in addition to some reviews that I had read. The room was spacious and housekeeping did an excellent job cleaning, etc. We ate at the breakfast buffet twice and it was very good. The variety of food was also good as was the attentiveness of the waitstaff. We would go back here if the opportunity arose. I have no reservations whatsoever in recommending the Best Western Premier.

    4
    « good shame about the pool »

    We were lucky enough to stay in the annex with the newest rooms. However the pool who was mentioned as available at the time of our booking did not materialise a few months later as still a work in progress. Could have been nice of them to arrange something with a neighbouring hotel. but I guess that is the level of " service " you get when the staff hardly care due to the high turnover of guests

  • 3
    « Not bad - but overpriced »

    Not a bad stay, the rooms are your average hotel room. As another person stated, the best thing going for it is that its near the south rim of the Grand Canyon. Everything is overpriced in Tusayan due to that fact. Not a bad stay, rooms were clean, bed was comfortable, the front desk staff were nice. We spent two nights there, and if I had it to do over again, I may have stayed in Flagstaff - better variety of restaurants, and much more value for your hotel room (We stayed in Flagstaff the night before arriving in Tusayan)

    4
    « Grand Canyon »

    We had the Deluxe King in 7000 building, all new, huge room, with a small balcony overlooking pool, very nice. Air filter was very dirty but staff changed it and cleaned vent. AC is set by computer to cut off if motion detector doesn't sense movement, so it cuts off during the night. We had to get up and WAVE AT THE SENSOR to get the AC to come back on. We've had that issue at other hotels, evidently an energy feature, but very annoying and uncomfortable.

    4
    « Comfortable and Convenient to the Grand Canyon »

    Obviously, the fact that it is minutes away from the Grand Canyon is the best thing about this hotel. The room was big and comfortable. The bathroom was huge and even gave us a clothes line over the bath tub to dry out our stuff when we were caught in a down pour. Check-in and check-out were fast and convenient. It is a little too fancy, and you suspect that you are paying more for the big staircase and fountain. I would prefer less fancy, as I am not there for the hotel, but for the Canyon. That being said, I would stay there again my next trip to Grand Canyon...and in fact I did stay here 2 years ago. We ate at the breakfast buffet. It would have been OK for a free breakfast, but I think $12 per person was too much for this buffet. We also ate twice at the steak house which was just excellent food and we had a great time there. The service was very good, though a little slow the second time, as it seemed they were understaffed...but still very good. The filet mignon was about $30 with a huge salad for another $3.

    4
    « Its a good hotel »

    A very nice well appointed hotel, excellent rooms which were kept very clean and comfortable right in the middle of Grand Canyon Village. Very easy access to the Grand Canyon itself and with a number of restaurants close by. Would certainly recommend

    5
    « Quality for a Tourist Destination! »

    The Inn is in a very pleasant location - south end of town - short distance to the GCP(South Rim). I requested a new room and was very satisfied with the room, and traveling amenities(Frig-Keurig-Micro-Safe - all in room). Pool (Indoor and Out - not finished - but beautiful). The management didn't quite have enough staff at the needed times - however, the staff was very professional and friendly.

    4
    « Convenient location but value lacking »

    Value lacking for the price. Room and grounds were beautiful but this hotel used excessive conservation and energy-saving measures to the point where we did not enjoy our stay as well as we could have otherwise. Open concept of shower with half door that did not keep water in and cool air out. Room thermostat system preset that could not be regulated to our comfort level. Two restaurants for paying customers - one with buffet, one with menu. Exceptional food with custom-prepared omelettes and even gluten-free bread! Friendly front desk. My husband rates this hotel a 3.

    4
    « Great Location for Grand Canyon south »

    Minutes away from the park entrance with a friendly staff. The rooms were comfortable. Breakfast at the hotel is little expensive for the family if you go too often. Good restaurants near the hotel. Hope you have a good trip.

    4
    « Lovely Hotel »

    The hotel itself is lovely. Staffs are very friendly and accommodating! Our room is in the main building which is very accessible to the hotel facilities. I was so amazed with the pictures that you could see in the hallway and the set up of the lobby. Plus the supervisor in the morning, khrish, is very very helpful and is surely hardworking. Me and my husband likes her so much. Over all, everything went perfect during our stay. We will definitely come back on our next trip!!

    5
    « Excellent »

    A bog standard chain hotel but had everything we needed, everything worked, comfy beds, great coffee maker and really cheery and helpful reception staff. Spotlessly clean. Like everything in Tusayan it's overpriced but that's the price you pay to be so close to one of the seven wonders of the world. Funky bowling alley inside the hotel although that's expensive too. I'd certainly use it again and recommend.

    5
    « Lovely accomodations near the Grand Canyon South Rim! »

    We have never stayed at a Best Western before. This hotel is a cut above what we assume is the usual and was very nicely laid out. We loved our double queen room! Clean, very spacious and attractive SW motif! Huge bathroom and shower, with a separate vanity area/sink outside the bathroom. Beds were very comfortable after a long day at the Canyon. The evening dining room had good food, and, even though extremely busy, the staff took good care of us. Breakfast was hearty and reasonable. Would definitely recommend if your decision is to stay outside the Canyon park!

  • 4
    « Traveling Brit »

    Very good on all counts. Comfortable room. Choice of restaurants. The main dining room had a good variety menu, waiter was very helpful, the food delicious. The hotel is away from the Grand Canyon village but easy to find and we would stay there again.

    4
    « Very Nice Hotel »

    Good sized room with all the essentials expected. Has a table,2 chairs,nice, firm, comfy beds. £12 buffet was very good - fresh fruits of strawberries, grapes, pineapple, melon etc. Freshly made waffle, omelette....

    1
    « Bad experience at the BBQ restaurant »

    We had a very bad experience with the waiter of the BBQ restaurant, which by the way, exhibits a very poor choice. We could not cancel our order. We wanted to go to the other restaurant of the best western and the guy brought our meal while we clearly cancelled it. We strongly recommend you to pick up another place...

    3
    « Mixed Review »

    We have a mixed review if the Squire Premier Best Western. Staff at checkin were varied. The first representative we pre checked in with, Regis seemed to have a slight attitude issue. He then said the rooms were still "dirty". I have never heard any front desk person say that. Breana later was professional and helpful. The rooms are nice but bed mattress too soft. I did like that there were 2 large sink areas and a large tub/shower. Room was clean. We ate at the sports bar and it was usual bar food. All in all we would stay again.

    5
    « Best place to stay for Grand Canyon South Rim »

    We were just there 2 days ago. Here is what I can tell you. This place is huge and there are all sorts of things to do here. Basically for us, it was a place to sleep for our Grand Canyon trip. Come on some of you....if you come to the Grand Canyon and end up staying more than a few hours awake in this hotel you are doing something wrong. Although there are many things to do here. Our experience with all staff was great. Our AC was not cooling in our room like I thought it should...I called the front desk...within 5 minutes maintenance was there and fixed it. Yes, I think the restaurants are pricey....but...I was expecting to pay more there than I do here in the mid-west. You can do things to eat more economically if you want...share things...etc. Or, just bite the bullet and enjoy your vacation. I selected this hotel based on Trip Advisor. My travel agent actually found me a different property for a lesser price. But...from what I read, this sounded perfect for us and it was. I only have one less than positive comment. The bathtub in the room was huge. However, it is not level and while taking a shower when the tub gets wet and soapy, I thought it got a little slick. I suggested to the front desk perhaps a couple non-slick strips could be placed in the tub. This would be a good safety comment for management, I hope they consider it. I would recommend this hotel in a heartbeat to everyone and will go there again if we ever get to go to the Grand Canyon again. And...if you don't want to pay alot for food...Mickey D's and things like that are just down the road. This is a great hotel!

    1
    « Avoid like the plague »

    See earlier comments - poorly maintained and dirty rooms. Rude and unhelpful staff in dirty uniforms. Wife locked in bathroom because of faulty handle. Air con unit fell off. Replacement room - some lights and coffee machine didn't work. All in all a dreadful experience, never to be repeated

    4
    « Good Location Close to South Rim »

    With no lodging available in Grand Canyon village area, this hotel had availability and was conveniently located within 20 minutes of the South Rim. We had advance reservations and knew the hotel was undergoing renovations. The block of rooms where we were assigned was older rooms, but they were clean and adequate. Not knowing the area, there are other hotels to choose from. Perhaps after they renovate all of the block of rooms then the rooms will have a new decor which would be an improvement. Parking was adequate, but it was difficult to locate our block of rooms at night with no lighting to identify the building numbers or the room numbers, plus trying to figure out where to park without having to walk a distance with our baggage. The many blocks of rooms were ground level...thank goodness.

    5
    « Great hotel »

    Great hotel but way over priced, you feel like they only want to empty your wallet. Food is outreagous but the room was about a $100 over priced. I hate to be gouged with over inflated prices but they want your money here.

    4
    « New section of hotel is excellent »

    We loved staying here! Tusayan Is much more convenient to Grand Canyon and nicer (albeit smaller). The new section of the hotel was great - spacious, great beds, stylish bathroom, separate sink area with coffee machine and microwave. Marked down because it is pricey and breakfast is extra but still highly recommended.

    4
    « Recommend - good location »

    Great location to visit the Grand Canyon - a few minutes drive. The rooms in the NEW section are SO MUCH better than the old section. Pay a little more for those new rooms. The food at the restaurants of the hotel is not great... but there isnt much choice in this small town. For so many tourists going every year I am surprised there wasnt more restaurants to choose from in this town. The food at the restaurant on site (the casual one) is HORRIBLE !! we returned our food. The 'fancy' restaurant is just okay but service is amateur by far.

  • 5
    « Family vacationso to Grand Canyon. »

    What a nice place to stay to visit the Grand Canyon. Everything is remodeled. Nice beds, furniture, pool (almost finished but was not opened when we stayed), fridge, kuireg coffee maker in room. 10 min drive from the canyon.

    4
    « Great hotel »

    Check was smooth and really. Friendly staff. We got. 2 room close together. The place is a little dated and has that hostel feel to it but the rooms were spacious, clean and the beds comfortable. I would suggest that you opt for one of the rooms towards the back of the complex as road noise at the front may be an issue. It wasn't for us.

    3
    « An average hotel »

    Stayed here for two nights while we revisited Grand Canyon. The room was adequate, in the style of Best Western hotels. It was quiet, and clean. There was a lot of upgrading going on so no pool. The hotel is well enough situated for the Canyon, in fact it was good to get away from the crowds at night. We ate dinner in the "fine dining room". Our first dinner was good in parts (fillet mignon), but my starter of Caesar salad was poor. Second night fared no better, with a shrimp cocktail that was so cold it was tasteless, and chicken masala with was salty, with almost raw vegetables . Buffet breakfast was appalling, but breakfast in the dining room was much better.

    1
    « Terrible Hotel - Avoid at all cost »

    there is absolutely no parking at this hotel, front desk staff is unhelpful, there are dozens of cars without parking permit preventing legitimate hotel guests from finding parking, front desk staff will not do anything to rectify the situation even though it says cars without parking permits are subject to towing, front desk staff's solution to parking issue is to advise guest to park in handicap spaces - not only is this illegal, it is an insult to those who are handicapped and need the parking space; sheets thin, heat did not function properly, toilet paper rough, stayed at multiple best westerns from basic to plus to premier - this was suppose to be premier and it was the worst hotel we stayed at during our trip

    2
    « Not worthy »

    Pros Location near the entrance of the Grand Canyon Park Size of the rooms Cons Rooms are filthy with lots of dirt underneath furniture Employes with poor preparation Facilities old and not functioning Absurd price of the nights considering what it offers

    4
    « Enjoyable stay! »

    We had a 3 night stay here when visiting Grand Canyon. Good location just a.mile or so from the south entrance, the room was in one of the blocks a (very) short distance from the main hotel - good wifi, comfortable beds, Tv, fridge + coffee maker, though no kettle. We didn't bother with breakfast but did eat in the pub and in the barbecue venue - food ok, a bit dull but filled a gap!

    5
    « Amazing! »

    We were amazed! Is this a Best Western?? It was huge; even had an upscale restaurant as well as a coffee shop. The only surprise was that, unlike the other BW Plus we stayed in, there was no breakfast included. The coffee shop although slow (maybe it was because it was Fall) was good and reasonable. We definitely recommend it.

    4
    « Clean, comfortable and good value. »

    The room was clean, comfortable and quiet. All the staff were friendly and helpful, no problems at check-in. There was some upgrading work being done including the addition of an outdoor pool which will be great when it opens, we weren't disturbed by the building work at all. Great location only 5-10 mins drive form South Rim Grand Canyon and close to restaurants and shops in Tusayan.

    5
    « Every side of comfort »

    Excellent hotel - there's nothing more you may wish from a hotel (except for a lower price :) Best beds ever, nice staff, ideal breakfast, even Tesla charger for our car. To be recommended to everyone

    4
    « Great Choice for South Rim »

    Highly recommend this hotel for groups, families or solo travelers. The hotel offers many amenities to enjoy when not in the Grand Canyon Park, including outdoor swimming pool, on-site restaurants, an indoor hot tub, exercise facility, bowling alley and an arcade. I particularly appreciated the theme kept throughout with the photos of locals, artifacts. We visited at the end of the high season when most support staff had departed, making long lines at reception and inadequate cleaning. However, staff on hand was professional and friendly, doing their best to meet our needs.

  • 5
    « A Warning »

    I had booked a room at this hotel after reading a TripAdvisor listing showing the hotel as being 16.4 miles from the North Rim of the Grand Canyon. I booked through the BW website, and didn't didn't look at an actual map, which is a mistake but not uncommon in these technology-driven times. On the morning we left St. George, Utah to drive to the North Rim, we discovered that this particular Best Western is actualy 212 miles away from the North Rim, close to the South Rim. I immediately called the hotel to ask that the reservation be cancelled and explained the circumstances as being mitigating, despite being beyond the 24 hour cancellation time requirement. Two days later, I realized that the reservation had not actually been cancelled, so called BW Customer Service and within minutes I received an email confirming that I would be issued a refund. Accommodation near the Grand Canyon is fairly expensive, so it was good to have this amount returned, especially since we had to scramble to find another hotel in Kanab, Utah at the last minute. So, my husband and I did not stay at this hotel, but I'm giving it five stars because I want this warning to be read (for other geographically challenged individuals like myself), and to thank the staff of the Grand Canyon Squire Inn (Chris and Logan), and also Trish at BW Customer Service (wherever you are, Trish) for handling this matter efficiently and with attention to customer service. This is why I am a member of Best Western's Reward Program, and why we often stayed at these hotels when we travel. I intend to contact TripAdvisor to try to amend this error on their listing. 16.4 miles from this hotel would require you to fly over the top of the Grand Canyon to get to the North Rim.

    5
    « Second visit just as good »

    We choose to come back because the location and quantity of accomodation for the price is excellent. Good front desk service, we had a large room with two Queen beds, fridge, microwave, nice and quiet and we were able to park outside out room. Five mins drive from the south rim park entrance and there are three eating options at the hotel, fine dining as well as more casual dining and a bar/pub downstairs. Nice gift store, options to book flights etc over the canyon. Breakfast buffet is excellent. Staff couldn't do enough to help. In Tusayen there are plenty of restaurants and stores. Tiny downside is that the housekeeping isn't brilliant - I would have liked to have seen the bathroom cleaned a little better and the bed linen is wearing thin.

    5
    « Very good location with the Purple Route Shuttle bus stop outside. »

    A very spacious room with all facilities, although no view. Choice of dining rooms, formal and buffet for breakfast, and for lunch and dinner. Friendly staff willing to please, especially Art. Good concierge service for booking tours in the lobby. Only minor quibble is only plastic cups and not glasses for water in the room. Not tempted by the "pub" either. Summer Purple Route Bus Shuttle to the National Park with NP pass every 20 minutes. Good range of diners, IMAX cinema and store within walking distance.

    4
    « Large room, value meals »

    We were lucky to be in a large room with separate bedroom. This hotel whilst dated, was extremely comfortable and gave us easy access to the Grand Canyon national park. Our meals were very good value. We also enjoyed a game of ten pin bowls. This is a great family hotel.

    4
    « Good and classy clean »

    OK, so it's the Grand Canyon, and all I want is a clean room for the night (should have stayed a week!) This hotel fit the bill, good price, welcoming staff, easy to find and park at. Room all you could want. Breakfast good, but the wait staff were a bit abrupt. "There's no tomato juice!" was the answer we got, not "I'm sorry but, there's no tomato juice". Oh, well, perhaps he was having a bad day...

    4
    « convenient to the Grand Canyon »

    If you choose to stay outside of the park, this hotel is very conveniently located and provides easy access to the Grand Canyon. .The buffet breakfast is outstanding, the staff very efficient and the room large and comfortable

    5
    « So close to the beautiful Grand Canyon »

    This hotel has it all. The rooms are spacious, bright and comfortable. The hotel has several excellent restaurants but especially the Grand Canyon room that opens at 5:30 a.m. to allow for an early start to a hiking day or to saddle up on the mules for a morning or overnight ride in the Canyon. The fitness center is small but has a sampling of machines to complete a full workout. On the lower level, there is an entertainment center that includes a bowling alley and across the hall is a bar. Our room had a great soaking tub, just right to relieve the aches of long hikes. Parking can be a challenge at the Canyon so it's very helpful to have the Canyon shuttle stop right in front of the hotel. I've recommended this hotel to friends traveling to AZ in Nov.If you have children they won't be bored here.

    4
    « Really nice location »

    This Best Western was a bit different. It is a group of buildings and some of them are free standing. That said, I have to say that the location is great. You are just a 10-15 minute drive to the park entrance so you cannot do a whole lot better unless you are inside the park. It is a little pricey for what it is but then again, you are paying for the location which is fantastic. The rooms are pretty soundproof and you need that because you are right in the flight path of the helicopters taking tourist into the Grand Canyon. They leave every 5-10 minutes or at least it seemed like that. There is a breakfast buffet but it is not included and is an additional charge. You could walk into town to two or three places and eat there too.

    5
    « Perfect location. Beautiful building. Great food »

    Not overpriced for the location (just 7 miles to the entrance of the National Park by the Visitor Center). Good food. We were in a building that was brand new, had granite countertops, kitchen sink, microwave and small fridge. It was perfect for visiting the Canyon.

    4
    « Awesome stay in Tusayan »

    We celebrate our 25th wedding aniversary at the grand canyon. So it was our 2nd stay and we love the hotel. The team was very friendly, special thanks to Art and Breanna for a beutiful Dinner and the nice present of the team! Thank you so much - you`ve touched us! The geographical position of the hotel close to the canyon is perfect. Rooms are large enough and clean, beds are convenient and large. The restaurant is excellent - special thanks to jesus for your attentively service! We will come back again! Kerstin and Dietmar - Germany

  • 3
    « Feels like an old vegas hotel »

    This hotel was super odd. It literally felt like a hotel that should be in vegas back in the 80s. Lol Pros: location: was near the Grand Canyon. Not in the park, but close enough. Amenities: so I think these are part of the oddness, but I'll add them as a pro, since some people may like this aspect. The hotel has two restaurants, two bars ( one on the restaurant and a separate sports bar with pool tables and all) a bowling alley, and an arcade inside. If you had a group with different ages, then this may be helpful. Cons: Very old. While they have done a decent job keeping it clean, this hotel needs a make over and update. The rooms are spacious but feel like something from an 80s flick. And while it seemed clean, it felt dingy and used. I wasn't appalled, but i wouldn't be inclined to stay here again.

    5
    « Fabulous hotel »

    This is the second time we have stayed at this hotel and both times have been fabulous! We stayed here for 3 nights whilst traveling Route 66 and planned our trip so we were at this hotel for my parents 50th wedding anniversary. We booked into the Coronado restaurant for a very nice meal to celebrate this special occassion. The food was first class and the waiting staff were very friendly and attentive. They made a fuss of us as we celebrated a special occassion which made a perfect day end on a huge high, and they gave my parents a dessert which had written on the plate 50th anniversary, for that we would like to pass on our thanks. Totally recommend this hotel to anyone planning on visiting the Grand Canyon

    5
    « I enjoyed my stay »

    To commemorate the centennial of our national parks I spent one night at the Best Western Premier Grand Canyon Squire Inn in Tusayan, AZ. This is Grand Canyon's south rim. I did the north rim several years ago. The Inn is about two miles from the entrance to the park. It is in an area of several hotels, many restaurants and some attractions, such as the National Geographic visitor center and IMAX Theater. I was able to check in just before 11 am and started touring. My room was definitely very nice. There are two queen beds and ten pillows. On the third floor it overlooks the closed pool. The heating and ventilation worked very effectively and quietly. The 40-inch Samsung TV is great; when I hooked my laptop to it I watched my own videos. There is a small safe, a refrigerator and a microwave! I appreciate there are electrical outlets everywhere. The thing I love the most is the lighting. Reading in bed has never been better. The staff was most helpful. I asked where I can buy an orange and a staff member gave me two! One of them suggested I try the BBQ in the hotel and the food was great. For $10.50 I had a slab of St. Louis ribs which was very flavorful. The sauce helped, of course. Considering the McDonald's across the street charges $2.99 for a $1 sausage biscuit this was more than reasonable. I was surprised I could not check out on the TV but a call to the front desk took care of it. I enjoyed my stay.

    3
    « No free breakfast »

    No free breakfast. A real ripoff How many times do I have to say that there was no free breakfast and that for that reason alone I will never ever stay at that motel again. In order to get tow hundred characters minimum I have to say a lot if things that are unnecessary when my only problem was with the free breakfast.

    4
    « grand canyon visit »

    very nice hotel in a very convenient place for visiting the grand canyon. This hotel was prebooked by trailfinders but I have no complaints at all. would recommend this hotel and it is also very convenient if you want to take a helicopter ride over the canyon as the airport is only a two minute drive where two companies offer the rides (we used Maverick, who were excellent).

    5
    « Visit of the Grand Canyon National Park »

    The hotel is located near the entrance to the park. The rooms are very big and include a microwave and a fridge. Three restaurants are located in the hotel, a pool and a fitness room are also free for use by guests. For a visit of the park, we would choice the hotel again.

    5
    « Visit to the Grand Canyon »

    Outstanding facility. Request a room in one of the new buildings (recommend 7000 Building). Older buildings are in desperate need of upgrading. This facility is a reasonable cost for the area, but everything is expensive in this area! The Coronado Room restaurant is upscale, but mediocre in quality. I had Buffalo Short Ribs. Tasted like beef stew. My wife had pork chops that were overcooked and dry. Plaza Bonita is best place in town to eat.

    4
    « Very clean. Convenient. Great for family »

    Only stayed for a few days. But this hotel has laundry room, game arcade, billiard, and BOWLING LANES!! Restaurants and fast food Wendy's are within walking distance. My room had a huge bath tub. Interior was tastefully updated with comfy beds. Buffet food was okay. Nice staff everywhere. I would recommend this hotel to all my friends!

    4
    « Very Handy for Grand Canyon »

    Staying in Tusayan for touring the Grand Canyon was great. Best Western has one of the bus stops if you want to take the bus into the Grand Canyon park. The rooms are very nice. The only downside was the quality of the restaurants and lack of a pool (currently under renovation). But it wasn't swimming-like weather (high in the 60's) and we spent most of our time in the Grand Canyon and ate there, the downsides didn't impact us. It's a very nice facility though.

    5
    « Very nice hotel in great location »

    We were impressed with the hotel lobby area and also with our room. The lobby has a 3 story high waterfall that is visually attractive. Our room, with two queen beds was quite large, as was the bathroom. The room was comfortable and very quiet. The hotel halls and rooms have vintage photos from the early 1900's during the development of the Grand Canyon park. There is convenient access to parking around the hotel. A very pleasant place to stay that is close to the park entrance and dining and shopping.

  • 5
    « One of the Best I have ever stayed in!!!! »

    I LOVED this hotel! Of all the hotels I have ever stayed in, this was one of the best! I have NEVER stayed in a room that was as clean as the room we stayed in. I believe it was the 7200 building which I was told was the newest and it did not disappoint. My husband and I traveled around the Grand Canyon and Las Vegas and this was by far our most favorite. I still cannot get over how clean it was. I usually feel like I need to take my Clorox wipes to everything in a room but this one was spotless. The room was huge and the bathroom was beautiful. The pool was not open because it was being remodeled but I didn't want to leave that room anyway. The staff was very nice and the check in and out was very fast. I would recommend this hotel to anyone. It was very close to the Grand Canyon.

    4
    « Nice, clean and good restaurant »

    The hotel is simple but offer everything one needs. Clean room and bathroom. The restaurant had a very decent menu and the food was actually very nice. There are two restaurant and I am referring to the smarter one of the two. One is more for quick snack and breakfast, the other was for proper dinner. The service was also very good and everyone was going out of their way to be helpful.

    5
    « Best hotel for Grand Canyon »

    Well located hotel for a visit to the Grand Canyon. We were in the main building, bedroom was huge, with two seating areas, comfortable bed and pillows, the bathroom was a delight - massive, so much room the tub could clearly cater for more than one person at a time. Quiet as well, which ensured we had a good nights sleep. Adequate parking. Used the fitness room/Jacuzzi after cycling 25 miles along the canyon - the Jacuzzi was very soothing on the limbs. Breakfast, great, $13.00 average, would suggest you choose the buffet as more choice and value for money, plus the chef cooks your eggs whilst you wait - perfect. The shuttle bus for the grand canyon stops right outside the hotel could not be more convenient.

    4
    « Nice hotel near Grand Canyon »

    Great hotel within 10 minutes driving of south rim entrance to grand canyon national park. nice room, very large grounds and looked like a nice pool but the weather outside was too cold. i would recommend this hotel!

    4
    « Very nice »

    This is the best 'Best Western' I have stayed in. Its located on the main road in Tusayan which is a neat town with restaurants and hotels running alongside the highway. Internally the hotel is fitted out to a high standard and has a sizeable gift shop, bar, games room and ten pin bowling alley. The bedrooms are located in units and come complete with all you would need. They are decorated to a high standard. The staff are helpful and accommodating. The hotel is located 7 miles from the rim of the Grand Canyon and a shuttle bus to the rim can be caught across the road from the hotel.

    5
    « Excellent Location for Grand Canyon Visit »

    We stayed 2 nights and the room was quiet and dark for a good night of sleep. Very close to entrance of the Grand Canyon. The town of Tusayan is small and surrounded by forest. This hotel I would definitely stay at the next Grand Canyon visit.

    4
    « Beautiful facility »

    Top-quality room with exceptionally comfortable bed (we were in the "7000" building which is a short walk back to the main bldg). Tusayan as you may know seems like the most convenient lodging area outside the park itself, so this place's location is great. Long wait at checkout, and breakfast not included as at other BW's (is that what is "Premier" about it?) Huge lobby feels like a populist resort, complete with Top100 tunes on the P.A.

    5
    « Excellent hotel »

    The hotel is in an excellent location and has extremely helpful staff members. The rooms are well maintained as is the overall property. The basement games and lounge have a cool retro vibe. I wish a free hot breakfast had been included since the price was so high. The price is high because of the great location and limited hotels in Tusayan, AZ.

    4
    « Close to Grand Canyon & Pink Jeep Tours »

    Removing one whole star since they came back almost a year later and tried to charge me AGAIN. No idea what that is about. Really aggravating though. Seemed like a nice enough hotel. Nice and decorative theme to fit the local environment.

    4
    « A comfortable night »

    Arrived at the hotel after a long day. Receptionist very friendly and informative. Hotel itself is nearing the end of some modernisation, so swimming pool out of action but we had been notified well in advance. When it does open looks like it will be very nice. Our room felt very new and was modern. The bar was compatibly priced and the food looked good (pizza looked huge). Easy booking out done by phone.

  • 5
    « Visiting the Grand Canyon »

    Very clean and tastefully decorated. Staff are very helpful. Many amenities when staying here. Close to the entrance to getting into the national park. Includes a concierge to help you find services or activities.

    4
    « close to the Grand Canyon »

    The hotel, room, and grounds are beautiful. There are multiple places to eat right in the hotel as well as a bowling alley and game room. It is a very large complex and is presently expanding, so we were disappointed that the pool and Jacuzzi were under construction and were closed. The staff was helpful and friendly. It is a quick and easy ride into theGrand Canyon and is a 2 minute ride to the Grand Canyon airport. There ae additional cafes in town.

    2
    « Most overpriced hotelroom ever »

    The 3 good things are: Clean room, WiFi and cotton swabs (haven't used the fairly sized TV which was a third of the walls length) On the "con-side" a very small room (approx. 10.5 feet length and width) heavily overloaded. We had to place one suitcase in front of the door, the other in front of the cupboard... The ice-machine next door didn't make our stay relaxing and the overfilled parking lot did't compensate for the additionally charged breakfast... All-in-all quite basic for USD 249.99. At least IMHO...

    5
    « Great place »

    Perfect location to visit the Grand Canyon. Plenty of amenities. Very clean rooms with comfortable beds. Although they were very busy, check in was very efficient. Very welcoming staff. Would highly recommend.

    5
    « Posh accommodations near Grand Canyon »

    Lodging in the Grand Canyon National Park was full by the time we planned our trip, but we were able to get a room in Tusayan at the Best Western Premier, only about 15 minutes' drive from Grand Canyon Village. We had never stayed at a "Premier" property before and were pleasantly surprised at the luxurious feel of the hotel. The place is huge, more of a resort. We just wanted a place to sleep between long, busy days at the park, so certainly didn't take full advantage of the facility. The front desk person was very friendly and helpful. The room was enormous. (If there had been two couples traveling together, this would have been an ideal room, with plenty of space and the extra sink.) We had requested a "quiet" room and they put us in the back of the building on the top floor. Although the hotel was sold out, we never heard any noise at all from other guests. The beds and pillows were very comfortable and the bathroom was spa-like, with a big tub, huge vanity, and an additional dressing table and sink in the room. My only complaint was that the room fan was very cold and blew right on the bed, although it was at least consistent and quiet. It was near morning before I found the one spare blanket (for two beds) in the closet. Maybe someday someone will invent the perfect hotel HVAC system?

    5
    « Very pleasant surprise »

    Debated between this hotel and another close by, but ended up selecting this one for our 2 night stay. It is a really nice place and would recommend without hesitation as it feels and looks classier than the average Best Western. In booking we had read the notice of the ongoing construction and that the pool was closed. We saw the construction but never heard any noise or was inconvenienced by it. It appeared to be focused toward the back of the hotel. We booked two rooms, one with a double and one with a king bed. And, as requested the rooms, were connecting and both were ready when we checked in. The rooms very spacious and had our ideal setup: Two sinks one in the bathroom and one outside (see pictures) which facilitates getting going quicker in the morning. We parked in the back of the hotel which was close to an entrance and our top floor rooms. This hotel was a good choice. Tip: I had booked this hotel months ago. But when our dates changed slightly, had to rebook the rooms, and the price was $50 less per room, so I recommend checking the prices before arrival.

    4
    « surprisingly good »

    We read the reviews before booked this hotel. The reviews are not outstanding. In Tusayan, there aren't too much options. So we booked it. However, when we arrived, it surprised me. The environment is beautiful. The hotel is large. The facility in the room is very good. The beds are very comfortable. Highly recommended! The restaurants are excellent too. They are very popular. You better make a booking for dinner. There are several buildings. Rooms in the same building with restaurant are handy. The other buildings are quieter. However, the whole hotel is very quiet.

    5
    « Absolutely loved this hotel! »

    We stopped at this hotel for just the one night en route a full on tour of the West Coast including the Grand Canyon. Wow! This hotel really has the lot. Very modern and clean, well laid out. Rooms were off the scale in terms of size, facilities, bathroom, beds, 50" TV etc etc. We were shocked rigid (in a positive way of course) when we opened the door to our room...we certainly wasn't expecting the rooms to be of such a high standard in all respects! Then there is the reception and public areas. There's 2 eateries, one that's classed as fine dining and another which we chose which is a really happening bar with music and several TV screens and great staff serving very good bar type food. There's a great big reception area set out with nice furniture, a well stocked gift shop and a fabulous games room with all sorts of options available, including..... Wait for it - a full sized 6 lane ten pin bowling facility. Absolutely awesome. We couldn't praise this hotel any higher! Very highly recommended. There's no doubt lots of other things I've forgot to mention about this fab hotel. The only downside is that we are only here for one night!! Shame :-( We hope to return some day.

    4
    « Excellent base for the Canyon »

    Very comfortable with a good quality restaurant. Decor gives hotel some character. Within walking distance of other retail/ food outlets in Tusyan. Shuttle bus for the Grand Canyon stops outside the hotel and makes for a relaxing stay with no worries about queuing to get into the Park or parking.

    5
    « Couldn't be better »

    A quality hotel with lots to do and close to the Grand Canyon - the hotel was very clean, mostly great staff, three restaurants on property -- the bed was firm and the internet worked great. Even the maintenance staff as well as cleaning staff spoke to us and was very friendly. They do have scented Kleenex which thru me into an allergy attack and housekeeping said they had no unscented - so I went and purchased my own from the grocery store.

  • 3
    « Advertised facilities not provided »

    I chose this hotel largely on the basis of my usual positive experiences with Best Western. Overall, this hotel is OK but I was disappointed to see that advertised facilities, such as a pool, were not available. I was particularly disappointed with the cramped design of the bathroom in my room and I felt that the breakfast buffet was not value for money.

    5
    « Beautiful Hotel »

    Comfortable rooms- extra sink outside bathroom was great for making coffee and getting ready to go. Beds and pillows were the best. We slept well and was ready to go in the morning. Hotel had several places to eat. The Pub and Game Center would be great for families.

    4
    « Just OK! »

    To begin with, I was quite annoyed that when making a reservation I was forced to pay in full for a room! we we not able to cancel the room yet when we pull up there was a huge sign that said WALK-INS WELCOME!!! Next, the hotel had absolutely no security at night that totally shocked us! I haven't been to a hotel in years that didn't have locking doors that you didn't have to use your room key to get in & out! NOT HERE! doors were wide open! we left for a tour @ 4AM & anyone could have walked right into the building! we would NEVER recommend this hotel! NO SECURITY!!

    4
    « A strange smell....... »

    Stayed there nights here on our road trip in August 2016. We knew in advance that the pool was out of action due to building works, bit the stand out thing was the 'musty smell' that was in block 3000.Hard to describe really almost like it was the last block to allow smoking and they had never lost the smell. Otherwise quite a good hotel, though the fitness suite was anaemic.

    5
    « Wonderful! »

    We were driving to the Grand Canyon and stopped in to see if they had any availability, lucky for us they did! The front desk people were so friendly. The rooms are very clean, quiet and comfortable. We took advantage of the bar downstairs and our server Ashley was FANTASTIC!! The food was very good. I would stay here again!!

    5
    « Excellent accomodations »

    This hotel more than exceeded our expectations. We had just come from Page AZ and had paid more for a room (same hotel chain)that was no way in the same league as this hotel. I would have never thought that a hotel with so much to offer, so clean, so professional, great service, friendly staff would be found so far from a main city. The price of the room was better than I would have imagined for all the hotel has to offer. We ate at one of the hotels restaurants (they have at least 3 different eating venues, we did not try the fine dining venue) and the food was good. If and when we come back, this will be our destination lodging of choice!!

    5
    « Big and tidy room »

    Big and tidy room. Staff was nice and their smile made me relax after one day hiking at Grand Canyon. This hotel is very close to the gate of South Rim Village. If you want to stay as close as possible to Grand Canyon but doesn't get a chance to book a reservation for lodging, I recommend to choose this hotel.

    1
    « Dirty Room and Unfriendly Staff »

    The first room we were in was dirty; the carpets were grossly dirty & the bathroom hadn't been cleaned. The room just seemed outdated and worn (I'm sure cuz of the large turnover number of visitors at the Grand Canyon). When we went back to the front desk to ask for a different room, the desk personnel were RUDE and couldn't believe the bathroom wasn't cleaned & actually sent someone to go look at the room. FINALLY, we were given another room and I can't say the second room was any better, but at least the bathroom was clean. The beds weren't comfortable, the bed cover was dirty with cigarette burns ..... THIS IS NOT A Best Western PREMIER hotel and certainly way overpriced for the sub-standard quality rooms. Do yourself a favor and don't stay here. The hotel choices in this area are limited, but go to another hotel.

    2
    « Below Standard, find somewhere else »

    Hotel on the town closest to South Rim of Grand Canyon. Check in was busy, but even so information given was patchy. Checked in to a room in 2000 Block, smelled musty and felt grubby. After shower, walked back in to room then back to bathroom with wet feet and left black footprints, carpet in bedroom area was filthy. Bed felt damp, in the morning explanation was window was soaking wet from condensation, but as on ground floor wouldnt be comfortable with open window. After discussion at front desk changed to a room in 4000 Block next morning which was cleaner and fit for purpose. It's a very busy hotel at one of the worlds foremost locations, but even so standard should be at least acceptable when paying $200+ per night. I did get a consideration on the final bill, but that's not the point. Can't comment on other hotels in Tusuyan, but if I returned I would find one of the others to stay in. On the plus side breakfast was good with fresh cooked omlettes, and the concierge who booked the helicopter trip (Richard from memory) was very helpful.

    4
    « Convenient for a visit to Grand Canyon »

    The hotel is situated just at the entrance of Grand Canyon which is very convenient. Rooms are clean, nothing fancy but perfect for a road trip. We did not see the pool as it was closed for refurbishment. There are many restaurants and hotels situated nearby so you have a choice of where to eat.

  • 5
    « Excellent Stay at Best Western »

    The hotel was as grand as any top hotel. The staff was excellent and the rooms were big and roomy. I would recommend this hotel for anyone who is visiting the South Rim of the Grand Canyon. They staff will do anything to make you stay comfortable.

    4
    « A Very Good Location »

    The hotel is worth a visit of you wish to stay close to The Grand Canyon - just 7 miles away. It is in a rather nice town with bars & restaurants. The hotel had 2 bars and serves food. No pool unfortunately and outside seating in the sunshine is limited. Staff are friendly and helpful. Checkin was easy and staff offered good knowledge of the area including advice for tours etc. Room was comfortable but not wonderful. Recommended for 1 or 2 nights due to the location.

    4
    « Good hotel close to Grand Canyon South Rim........ »

    Good comfortable hotel stay during part of Labor Day holiday weekend/week. Stayed in one of the older buildings on the property. It was clean, comfortable. Nice lobby, lounge. Tricky finding parking spot near our bldg at night. Did not eat at the restaurant. Ate quick, however pricey, breakfast from the McDonald's up the street. Had busy schedule. We dined in the evenings in the GC Village at El Tovar and Arizona Room a few miles away. Somewhat stressful driving back to Tusayan at night during our stay. Pretty dark and the deer and Elk were in mating season. They were everywhere! Be careful!

    5
    « Great hotel close to South Rim attractions »

    We had a great experience here. Pool was closed due to construction, but we were offered vouchers for free bowling/arcade and free breakfast as well. Staff was helpful and our room was clean and new. We have recommended to friends.

    5
    « Great Stay »

    Although there are building works gong on to accomodate the expansion of the hotel we were not disturbed by it. The room was clean and we'll presented. We had our vital four: safe, fridge, iron and microwave. The access to the park is under 20 minutes and on a straight road so that was perfect. There are three or four food option choices on site and a whole heap outside of the hotel. On site you also have a games room offering bowling and other games including pool. The staff here at all great and very helpful. I would recommend a room on the second or first floors.

    4
    « Holiday stay »

    We arrived at this hotel having booked it through our travelling company. Firstly we thought it's a little way out but we seeked advised from staff at the train depot at GC and they explained the free shuttle buses , we were set and off we went. Arrived at the reception and 'Andrea' couldn't have been more helpful, impressed with how we travelled she looked after us??. The room BIG, not spotless ( alittle dust on the tv stands and lamps) but hey we were there to visit the canyon. The room had nice beds with nice bedding and plenty of equipment ( fridge, microwave and coffee machine) . The buffet breakfast had a good selection with make your own waffles ( an experience in itself ). Sadly they did experience wifi problems , again we were there to see the canyon. We had a quick snack in the bar and ordered a family pizza , freshly cooked, light and loaded ... Yummy THANKYOU It suited us perfectly . Julia and Ian silk

    4
    « Grand Canyon Vacation »

    Hotel was very nice, room and staff were Great! Was however disapointed in the fact that the pool was closed, due to construction. With only one Jacuzzi available, and that many guests staying in Hotel. Having any quality time in it was impossible. And no compensation for inconvience was given at time of check-in.

    2
    « Would Not Stay Again »

    We stayed one night at this hotel. Other than the fact that this hotel is a 20 minute drive to the south rim, this hotel is dirty, overpriced (at over $250 a night!), and has poor service. First, the sheets on our bed were pilling, which made them scratchy and uncomfortable. I also found several holes in them. Get new sheets!! Second, the wifi was down the whole time we were there. Third, the maid loudly knocked on our door before 7 AM. Finally, while I understand it may be natural to see an insect or two around these parts, there were insects crawling around on the nightstand, on the desk, and in the bathroom. We could not wait to get out of there. Would not stay again.

    5
    « Luxury »

    A beautiful, luxurious place to unwind after walking the glorious, grandeur Grand Canyon. Rooms are spacious, equipped with a Kuerig coffee pot which is a plus for us morning coffee lovers. We normally wouldn't stay at a place this pricey but the location is extremely close to the entrance to park. Nice dining room but not terribly impressed with the food considering the cost.

    2
    « Dirty, dirty, dirty »

    The hotel is overpriced, tired and dated. We had two adjoining rooms for two nights in August and both were dirty. There was a thick layer of white dust around the base of the beds and along the walls. There was dirt and hair in the corners of the bathrooms and along the base of the shower (see pictures). We asked to see a room in another block, hoping it was just our block, but the room was exactly the same. We asked to have the rooms recleaned. It made no difference. Additionally, the WiFi was down, the pool was out of order and there was a large construction project going on in the centre of the complex. Most disappointing. However, the hotel is in a good location to access the south rim and the staff on reception were friendly and as helpful as they could be. Plus the kids enjoyed the arcade.

  • 5
    « Great place »

    Loved the rooms! Staff was friendly. The grounds are beautiful. My only word of caution would be to watch out for the restaurant and bar. The service was slow and it took forever to get our food! The morning breakfast buffet is over priced.

    3
    « Good for the area. »

    Options are limited In the area and being so close to canyon the prices aren't cheap. Having said that they do a good job and everyone is especially friendly. Special thanks to Ashley at the squire pub...great professional bartender and went the extra mile.

    5
    « Fantastic STAFF, fantastic hotel »

    Everyone from the doorman, the front desk and especially the folks in the restaurants are absolutely centered around service and it was a fantastic stay. Not only an amazing location, but the hotel is even going thru a renovation and it was still perfect. The restaurant options were unbelievable as they had fine dining, regular fare, sports bar, etc. great place and wish we could have stayed longer.

    5
    « EXCELLENT HOTEL »

    This hotel is very conveniently located to one of the entrances to the Grand Canyon. The lobby is very inviting and exciting. There are three restaurants serving breakfast, lunch and dinner. One offered a breakfast and lunch buffet. There was a gift shop and activity area where you can order a pizza, it had a bowling alley, pool table and video games. We stayed in the newer 7000 building. The room was clean, beautiful and spacious. The room had a great shower, bathroom and another sink by the coffee maker with a pull-out faucet. The beds were large and very comfortable. The grounds are very beautiful where they are putting in a pool. The price is very reasonable for where it was located. At a nearby gas station we saw a 12 pack of water for $12.

    5
    « Great place, just what you would expect »

    A very nice place to rest between two days hiking on the rim of the Grand Canyon. The rooms are was just perfect, clean and modern, with all the comfort that you would expect in a hotel of this category, and the wifi was reasonably fast, enough to upload the hundreds of pictures of the day do the cloud. And if you are lucky the director of the place will join you at breakfast for a nice chat about your stay, your holiday, and the wish he's always had to visit Switzerland!

    5
    « Excellent location, lovely hotel. »

    In terms of access to the Grand Canyon National Park, you really cannot get any closer; about 20 minutes by car, with easy access to the shuttle bus station if you don't want to drive yourself into the Park. The room we stayed in was brand new, spotless and beautifully appointed. Comfortable beds, pleasant furnishings and a modern and luxurious bathroom. Staff were pleasant, and we thoroughly enjoyed our stay. Highly recommended.

    4
    « Liked Hotel »

    Unable to get reservations in the Grand Canyon (even 6 months in advance) we stayed at the Best Western Premier. Proved to be a great location for the park, helicopter and horseback riding. Requested a handicap access room which was large with a oversized bathroom with walk-in shower and shower bench. Second vanity with sink outside bath so very convenient. Handicap parking on same level by exit door - again, convenient. Laundry facilities on 2nd floor - waited for loads at sitting area by stairs. Room well cleaned each day with towel 'animals' on the couch.

    5
    « Good BW close to Grand Canyon »

    Very nice and relatively new facilities. Spacious rooms. The Coronado Room restaurant is really good, see my review of that. The motel is fairly close to the national park, so driving there in the morning isn't a problem.

    3
    « Decent hotel »

    It's about average for the price. The rooms are spaceous, and the lobby is very nice. The floor layout is a little confusing and the parking lot is scattered around the building; it can be difficult to find a spot.

    4
    « OK for a night »

    Visited as most do for the Grand Canyon. I suspect they fill due to their location, so the don't need to try and it shows. Pros Location, 10 minutes to the Canyon Comfortable bed Deep bath with hot water Cons Dated rooms Very small bathroom Walls are super thin, you can hear people next door talk, flush the toilet etc Helicopters and planes fly over the place, so not great if you want it quiet It's OK for a night

  • 4
    « Happy with hotel »

    Staff very friendly and helpful. The room was large, clean and quiet. We had the buffet breakfast (2 mornings ) and I thought it very good. Eggs and omelets were made on request and very good. Waffle machine also available. There is also a guest laundry. Very close to entrance to Grand Canyon. We arrived late on the first day and entered the park late to see the sunset, very little traffic at this time. Went again about 8am next morning and no traffic and no problem parking. Took all 3 shuttles during the day. There is also a shuttle from Tusayan into the park and stop is outside the hotel. Food in Pub was terrible but food in Coronado Room excellent. Only thing which is a negative is the music in common areas was too loud.

    4
    « Ok, could be better, good base for southern rim »

    Two night stay, so full day in the Grand Canyon. Room, staff pleasant and welcoming. Room, was a bit tried shower fixtures were in need of maintenance but worked. Breakfast, first morning, took the buffet it was busy but the room was not nice, and food was not great. Second morning we used the restaurant option, food was great, service good, far better option. Dining, suppose to be a fine dining option, ordered Fillet Steak medium, got rare/blue, my partner ordered seafood pasta, which was overcooked. Need new chef urgently. Would we stay again? We would not avoid the hotel, but perhaps consider an alternative. Would not use the restaurant.

    3
    « If you can't get a room in GCNP this is fine »

    This hotel is fine if you can't get a room within GCNP. The hotel deals with international visitors and staff are prepared to communicate with many languages. The rooms are spacious and quite. Because it was raining, it was late and we were tired from our long day in GCNP we ate at the hotel restaurant. I'll place the review of the restaurant on their site.

    5
    « My best Grand Canyon Hotel »

    I've enjoyed returning ! IMO it's one of the best in this area The service is Great ! from the nice people in the reception to the manager ! They will extend your check-out without any problem up to 1 PM The room is huge, super clean, quite and has everything ! Location is great for Grand Canyon Hikers I return to this hotel and even have more fun

    2
    « One night is too much »

    There isn't much choice in the area and so I booked this hotel as I thought it would be fine for one night. Never again. It's like staying at Disneyworld, with crowds coming in and going out at any time of the day and the night. The rooms are very quiet, though. Pros: - 20 minute drive to the Grand Canyon entrance - possibility to have dinner inside (a steakhouse and a casual diner, one closes at 9pm, the other one at 10 pm) and breakfast as well - decent rooms Cons: - worst sheets ever in the beds (very worn out) - motel appearance - poor quality service (reception, restaurant they couldn't care less, too many people for just one night) - poor food quality - horrible common spaces (Las Vegas tacky feeling) - spa and gym in the basement PS: Remember to take a sweater with you cos it's like staying in the mountains....wonderful balmy fresh air!

    4
    « Close to the entrance to the Grand Canyon NP »

    The hotel is very comfortable. We were traveling with 2 children and our room was spacious, clean, with big bathroom. Staff was nice and polite. Restaurant for dinner - very good. We did not like breafasts.

    5
    « Memorable Vacation »

    We enjoyed the hotel decor, amenities (Grab & Go breakfast bags) and services (bowling alley, onsite restaurants, gift shop w/ snacks). The staff are very professional & helpful. The hotel lobby & hotel have great items, statues, vintage pictures representing the South West. Book in advance!

    3
    « One night in Grand Canyon »

    The location is good, as there are several restaurants along the street in Tusayan and the shuttle bus into the park is also across the street. The rooms are unfortunately very outdated. But for one night it was okay. The lady at reception did not have her best day when we arrived, so it was a good thing she sent us over to the concierge, who did a good job, although his accent wasn't the easiest to understand. As we were not too thrilled with the Hotel we decided to have breakfast at Plaza Bonita up the street, where we had had a delicious Mexican dinner the night before. Breakfast was also what we had hoped for.

    4
    « Good hotel near the Grand Canyon »

    Arriving at the Best Western Premier Grand Canyon Squire Inn, I was surprised by how big it was. There are at least 5 3-story buildings with some construction going on. The hotel is convenient to the National Park shuttle to the Grand Canyon, which has a stop right in front of it. Check in took a few minutes as there were a few others checking in at the same time. The associate was friendly, quick, able to answer a question and get us our room keys in under 1 minute. The room is relatively large, with big screen TV, a big soaking tub/shower, wet bar, mini-fridge, Keurig coffeemaker and microwave. Wifi was complimentary. Breakfast was not. They have several venues on-site for dining. For breakfast, there is the Canyon Room and a buffet. We tried the buffet for breakfast ($12). There was an extensive hot table as well as a omelet station, where you could choose your fixings and a cook would make your omelet. I would not recommend you have dinner in the Canyon Room. The menu is limited and service was not very good. There is also the Coronado Room and the Squire Pub, neither of which we tried during our stay. The first floor of the main building has a fitness room, bowling alley, the Pub and an arcade.

    4
    « August visit »

    We were happy with our room after asking for a different room on check in after we had seen the first one. It was given to us without any questions. The room we stayed in was bright and cheery and opened out to the walkway across from the main building.

  • 5
    « If you stay in the 7000 rooms »

    The new rooms in the 7000 wing are really nice and modern and huge. Loved the new open shower. The main hotel is showing its age and I was told will be upgraded to look like the new wing. There is bowling and an arcade for pay in the basement of the main resort. The workout room has a hot tub but all seemed dingy and poorly lit - kind of depressing actually.

    4
    « Mr and Mrs »

    Booked into here just after lunch today, hotel is fairly expensive , but again it's the location and ease for everything to do with the Grand Canyon, room is very nice with twin beds although only one needed, kitchenette area big bathroom , flat screen TV , everything needed, plus a fitness center, very nice, see pics

    4
    « 3 "C's" of a hotel Comfy, Clean and Convenient! »

    Comfy and clean accommodations. Easy parking, very close to the FREE purple line shuttle to the Grand Canyon, walking distance for all things in Tusayan. We had a double bedded room on the second floor of the main building. There are elevators but also very accessible stairs which we used most of the time. The rooms were clean and housekeeping quick and efficient. The staff super friendly and helpful. Check in was easy, and we were able to quickly get extra pillows and towels. There are several options for food in the hotel itself. The dining listed on the website, and a buffet. The buffet is supposed to be open for breakfast and lunch, but when I went today at 12:30 it was a ghost town, no note or announcement visible. There is a gaming area with arcade, pool tables, foosball, and a bowling alley right in the hotel. Also, there is a spa with hot tub. The pool is under construction now. The rooms are large enough to move around, and ours offered a sink inside the large bathroom and one outside making it easier to have multiple people getting ready at the same time. I would recommend this hotel to anyone looking for a nice place to stay near the Grand Canyon.

    4
    « great value for money »

    This hotel room was quite possibly the biggest we stayed in during our 5 week tour of the US. The beds were also amazingly comfortable. The hotel is a bit dated but it is very reasonably priced and clean. Staff were very friendly and helpful.

    5
    « Perfect location »

    We decided to stay in Tusayan as it is the best Location to visit the Grand Canyon southrim, and it is less expensive than staying at the Grand Canyon Village. So we stayed at the BW Premier Squire Inn and we had a really nice stay! The staff was very friendly and helpful. they didn't gave us a room in the mainbuilding, so first I was a little bit disappointed, but our building was a small building at the last row and it was so quiet during the day and night, I really liked to stay there. The room was very spacious and very clean. There were even enough parkingspaces for us, so we never had to park our car infront of the mainbuilding.

    5
    « New and convenient »

    My husband, sister and our baby spent a night here. The hotel seemed to be new and the staff very helpful and friendly. Super convenient to the entrance of the south rim and walking distance to restaurants. We did not try the food since the breakfast was not included so we opted out paying $13 dollars for the buffet, instead we went and had a small breakfast near by. Although a little pricy, we felt good staying at the best western.

    4
    « Trip to Grand Canyon »

    The hotel was nice, however it did not have a pool (they are building one), breakfast or express checkout (a paper version). We stayed one night and then moved to a non-chain hotel for the next night. The price was much lower and the quality the same (this hotel did not have a restaurant but we did not need one).

    5
    « Good place for families »

    Just 5 minutes from the gate and the south Rim, its location is excellent. We stayed with a family of 5 in one room with two queens and a rollaway bed and were happy with the space we got. Big compliment for the staff, nearly evert single member of the staff was very helpfull and did everything to make us feel satisfied. Big pro's of the hotel are: good wifi, entertainment area with bowling, pool tables & arcade games, good restaurant on ground floor (bit pricy, but nice setting and food). Overall good value for money.

    4
    « large hotel rooms and close to national park »

    the hotel is close to the national park, with large lobby and plenty of possibilities for families to relax and enjoy themselves (f.e. bowling). The barfood is of good quality, so is the restaurant. Nice staff.

    3
    « Good in parts »

    Firstly, remember that Tusayan is a bit of a tourist trap and has nothing special in its immediate surroundings. The BW is big and consists of a series of 2 storey blocks arranged around car parking. Checkin was ok - advice received from the staff before hand and after was inconsistent but Regis (the manager) was very good. At first glance the accom blocks don;t look great but the rooms are fine. Air con is as ever in the US quite noisy. Facilities include 10 pin bowling but no pool. restaurant is fairly poor but breakfast (if you can find a table) is pretty good.

  • 5
    « Great option by the park »

    Stayed at the Best Western Squire for two nights while visiting the grand canyon. The nice lady at the reception put us in a brand new building the had just built (and they are expanding with even more buildings), so everything in my room was new and nice. They have a general store with food, detergent for laundry and souvenirs and three restaurants (I think), a bar, an arcade and a bowling alley. Really nice, and it's less than 10 minutes from the park. Whenever I come back (and I'm coming back), I'm definitely staying at Best Western!

    4
    « Second best was good enough »

    We planned our trip very late and really struggled to find accommodation. So if your coming to the Grand Canyon book as early as possible. El Tavor was where we wanted to stay - booked out months in advance. Best Western is close to everything you need: sights and food. We arrived at 3.30am in the morning and checkin staff were very quick to get us to our room. The room had two good sizeable double beds and room for all of our suitcases. There is a basic need to upgrade the facilities and I note they are building more rooms rather than refreshing. We had a great breakfast before we headed out and the staff were really pleasant. I though this was good value too. We came back after a sunset trip to the canyon and finding a place to eat was just not happening so we came back to the hotel. We were found a table and served very quickly. Good was good, a bit slap dash and I understand because they were very busy but attention to details do matter. The hotel has a great gift shop and we did our souvenir shopping in there. Very pleasant young lady helping us out. You can also be picked up by your tour companies from the hotel.

    3
    « It Would Be Easy to Improve »

    Just get some new sheets!!!! No one likes sleeping on sandpaper. I know the expectation here isn't "fancy", but it would be easy to fix an important hotel must....decent bedding! Check-in was fast after a long day hiking in the Grand Canyon, so that was nice. Showers were decent. Clean rooms. AC units ran really loud. Convenient parking right outside room.

    5
    « Thanks Regis »

    We had an amazing customer service from Regis Parkens, the assistant front desk manager, he really went the extra mile after our booking got lost in the system. Hotel is good but people as Regis make the difference. In addition he managed to get an additional bed in our room at record speed. Food in rest also fine cuisine. Many Thanks

    3
    « Travel Lodge with additional noise. Not happy. »

    Our room must have been booked at least 6 months ago by our Travel Agent and still we are allocated a room in one of the dormitories on the side instead of in the new, main building. The room smelt of wet socks and even after leaving the window open all night, it still smelt of wet socks! The entrance is grubby with with worn out carpets. The room was also on the flight path to the Grand Canyon Airport. Small aircrafts are flying immediately above the room. However, the bed is comfortable, the towels thick and large. You need to read the shower instructions carefully. There is a good coffee machine. There is more noise in this hotel than in the middle of a city.

    4
    « Good location. Nice hotel. »

    Nice hotel close to the Grand Canyon. On the main strip of hotels and restaurants. Clean and friendly place to stay. Restaurant got busy at night, so eating out might be a good idea. Plenty of parking and the staff there are friendly.

    5
    « Perfect for a trip to Grand Canyon »

    As a family of 5, we stayed in an oversized queen deluxe room. Upon arrival, reception staff arranged for us to check in straight away, a found a room for us, despite being 4 hours early for check in. This enabled us to get straight to Grand Canyon. They gave us some good advice as to exactly where to visit to view the national park, and to get the best out of our day visit. The room was more than adequate for the 5 of us, and with two of our kids being 16 and 17, it was virtually 4 adult a and 1 child. The rooms were nicely presently, clean and tidy abd felt very new. They had everything we needed to be comfortable. Beds were very comfortable and clean. Bathroom was a reasonable size, clean and tidy. The restaurant on site was quite expensive, and despite being for a family atmosphere, bizarrely played rock music just a touch too loud! The food was average as was the service. There are quite a few restaurants within walking distance, and I would advise to try these out rather than eat in the hotel. All staff were friendly and I would have no hesitation in staying here again.

    2
    « Needs upgrade NOW »

    Good location a few minutes out of Grand Canyon National Park, but that is about the only nice thing we have to say. Food from previous guest left in one of our rooms, safety lock on door completely broken and has not been fixed, windows barely able to open....... Only a complete makeover will save this place

    4
    « Grand Canyon »

    The motel was a little old and the wear showed. It was very clean. They are in the middle of constructing a new pool, which we wouldn't have used anyway. One reason we booked this property is because they are "Biker Friendly" We vacation every year and the in the past 3 years this was the only BW that had a gift bag for bikers. I received 2 bottles of water, a bandana, first aid kit, towel, and zipped pouch. This was impressive. Even the BW in Milwaukee did not have this. The only negative was that the food in the restaurant was absolutely terrible. It had a limited menu and I had the pulled pork plate, half of it was fat. Not very tasty! The service there was great, though. I would stay there again

    4
    « Good but one problem.... »

    Great location....good family place with the arcade and bowling alley. The pub could use some more tables and servers. It's very crowded. The food overall is OK, not great. My one complaint is with the bathroom. While the updated bathroom is big and nicely decorated there is a major design flaw with the shower. The shower has no door just a narrow piece of glass. There is zero privacy which is a problem when sharing as a family, the water goes all over the floor and you are freezing when you shower because it's wide open. Put a real door on the shower.

  • 3
    « Good position but not great »

    This was the only hotel left near the Grand Canyon as far as we were told and we were very disappointed The reception ladies were very efficient but hardly welcoming as though they had a job and that was all they were going to do The rooms were ok apart from the big bug on the carpet inside the door - we have travelled extensively in Africa and don't expect big bugs in our bedroom The beds were two small double beds to cater for families I suppose so a bit hot sleeping close to each other The breakfast was not good I would avoid the hotel if you can

    4
    « Perfect location for visiting the Grand Canyon if you can't stay inside the park »

    We only decided to add on the Grand Canyon to a visit to Phoenix for a wedding just 6 weeks before arriving, so we were unable to get accommodations inside the park. This was the best alternative to staying inside the park. You are literally at the entrance to the park, so access is easy. We had an issue with the hotel lacking hot water in our building due to a transformer issue. It was a huge inconvenience to have to walk to another building to take a shower in another room, so the hotel agreed to comp that night's stay and to throw in buffet breakfast for the four of us.. When we went to check out, the manager realized how difficult it was and ended up comping the second night as well. He didn't have to do that, but the management truly handled a difficult situation with professionalism. Pro: We stayed in the new building, which was wonderful. We got to see the older bulding where we took showers and I can truly say it was a bit outdated. We were lucky to have the new building. I think it was #7. Great location. Con: While we were comped the breakfast buffet, which was ample, I don't think I would have paid for the meal itself. I overheard a gentleman purchasing his buffet and I think it was close to $25 per person.

    5
    « No complaints »

    I've stayed in 45 or so motel / hotels in the past 60 or so days and this one certainly rose to the top. Now granted, what I paid for the room was near the top also. But the fact that we were at the Grand Canyon has to be taken into consideration as well. We were there for two days and everything was as expected (which has been a rare thing on this trip).

    5
    « Great Place for the Grand Canyon »

    This is a nice hotel for families. We were in a newer section, and it was lovely. Clean, open and airy. We had laundry in the building, great when spending 90 degree days hiking! The pool area was under construction, but looks like it will be lovely when complete. Breakfast was offered in a restaurant (just ok) or upstairs was a buffet. It was good, quick. Great place to stay while visiting the South Rim.

    4
    « great location »

    If you are going to vistit Grand Canyon South this is a great location. Clean room. Good service. Bowling Alley, arcade, pub, gift shop inside hotel. Parking not great but otherwise no complaints. Near restaurants and shops. Small town feel. our toilet was broke but they fixed it right away. kuerig in room

    4
    « Great canyon locat »

    Good clean hotel, apart from a couple of things. When any other room flushed or uses water there is such a noise for a few seconds, not good. We also lost wifi for over a day and there is no mobile reception. Great shuttle service into the park so no long queues. Buffet breakfast good value at $13. Small town with minimal food and what there is, is substandard for the US and expensive.

    4
    « Best western »

    Buffet breakfast great. Room comfortable for a family of four. Grand canyon entrance only 1mile away. Cental to all the food options in town. Was going to eat in the hotel pub restaurant but menu awful!

    4
    « Pleasant stay »

    Very welcoming staff around hotel, smiling and wanting to help. Our room was large and comfortable with a large, well equipped bathroom. Nice quite air-con, fridge and microwave too! Guest laundry room, with well working machines. The kids loved the bowling ally and arcade games downstairs. Very good location for the Grand Canyon. If staying again, I would eat in the hotel's steakhouse and not in the restaurants near by as they are much more expensive.

    2
    « Reception needs training .... »

    Excellent location, good rooms (building 7000 somehow new) but terrible staff at reception ! Rooms weren't ready, we were put in the Kids room waiting as it would the most natural thing ... As it was obvious that the room next to us (the one we were waiting for) was finished and ready we expected they would deliver us as promised the key .... Nothing happened ... So back to reception for an inquiry, and finally we got the key. To the remark this entire process was kind of messy the answer was: "I can't see why" ... Well Miss I do !

    4
    « They have 'hot tea!' »

    It had lovely big rooms and we enjoyed our stay here. Texts home to my family had begun to follow a theme in that I am a 'hot drink' person and can't take icy cold drinks whatever the climate?. I need my tea! It was with relief that I could indulge and drink 4 teas at breakfast. Breakfast selection was quite good and nice to see fresh fruit as some places on our trip served canned. We would recommend this hotel if you are visiting the South rim ( although having visited the North rim in 2014, we prefer that?.both are pretty awesome though. )

  • 4
    « A very good standard, functional hotel »

    We stayed here with our three teenage kids whilst on our US road trip. It wasn't advertised as plush, but we found it to be one of the best value for money. It's clean, the food good and it's central location is a big bonus. Some complaints from other reviewers about noise from current expansion work, but we didn't notice, but then you're at the Canyon all day so why would you be in you're room? Happily stay here again.

    4
    « Pleasant stay »

    We stayed here as a base to visit the Grand Canyon for two nights in July 2016. Comfy, large rooms and although we were road side, we didn't hear any traffic. We thought the breakfast buffet was reasonably priced compared to other hotels we visited and they had a wide variety of choice: waffles, omelettes made to order, fresh fruit, cereal, hot food, etc. Staff all very friendly and helpful. The shuttle buses were great to and from the Canyon. Overall a pleasant stay and whilst I'm sure a stay in the park itself would be the best option, this is a great alternative.

    4
    « Nice big hotel to visit the grand canyon »

    We were here in july. It's a big hotel and nit that cheap but the rooms are big and clean. Good wifi available. Breakfast isn't cheap but you have lots of choice. From hotel it's a 5 minut drive to the entrance of the grand canyon.

    4
    « Solid Hotel - do not chose "economy" room when traveling with two adults »

    The Best Western Squire Inn is a solid hotel at the gateway to Grand Canyon National Park. Located in Tusayan about 2miles from the National Park entrance is a perfect location to start excursions if you were not able to book a room inside the Park. In Tusayan you find several restaurants, shops and an IMAX theatre showing Grand Canyon movies. Also the Airport is very close which results in some helicopter noise from the "Papillion Terminal" when they start to the Canyon roundtrip flights. The hotel offers two restaurants, quality and pricing are OK but nothing special. One day we used the happy hour offer with discounted drinks and tapas. Please be aware to mention if you want to use the offer, as you are seated in a different area called fireplace lounge. Beside the standard rooms, the hotel is also offering "economy" rooms which are much smaller than the really decent standard rooms. From our experience in both room types I would not recommend to book the economy room if you are traveling with two adults. The room overall is still OK, but the bed is very tiny making it hard for two adults to sleep properly. Room was clean and all amenities available.

    3
    « OK stay at BW Premier Grand Canyon Squire Inn »

    The Location: A short drive to the Grand Canyon National Park South Rim entrance. The Room: Clean adequate double Queen-sized room. All amenities present as expected. Good sized bathroom. Comfortable beds. The Staff: All staff were pleasant to us. Parking: Included in room tariff. A parking permit required to be displayed was provided. Food: We only tried breakfast here. On offer was: a waffle station; eggs/omelet station; a small buffet of fruits and sweet toppings for the waffles; yoghurt, and bread/pastries. Given that we were in a "remote area" we took the view that what we had 'plugged the hole'. Overall Impression: If you can't stay in the National Park then you stay in Tusayan for proximity. It was fine for one night. Quiet area. Cost was incredibly high despite booking reasonably well ahead.

    5
    « Great location. »

    This hotel is just outside the Grand Canyon gates; and, a free shuttle stop to the park is in front of hotel. Kids loved pool table, bowling alley and ping pong inside of hotel. Rooms were clean and updated -walking distance to several restaurants. It does not currently have a swimming pool but construction looks almost done. Would drifts tell stay here again!

    5
    « Very Nice Hotel »

    We stayed one night while visiting Grand Canyon National Park. It is conveniently located near restaurants, a general store for souvenirs and groceries, and an IMAX theater/gift shop. We used the shuttle service that picked us up right in front of the hotel and dropped us off at the visitor's center inside the park. This was a wonderful service as we avoided the very long lines of cars waiting to enter the park. The shuttle is free, but only available in the summer. Be sure and pay for your park entrance fee before riding the shuttle at one of the convenient locations in Tusayan. The hotel was just lovely. It had a gift shop and restaurant and we loved the decor. The room was large, clean, and comfortable. It was a little pricey but for the most part worth it for the convenience to the Grand Canyon. The only disappointing part was to find out there was no pool. There was bowling and a game room, which my son used, but would have preferred swimming. I would stay again if in the area.

    4
    « Very nice family hotel - ask for 'new buildings' »

    The Best Western in Tusayan was a pleasant surprise for us. We have stayed in Best Western's before and the quality varies. This one is great - at least for us. They put us in one of their new buildings with very spacious, new, modern rooms. And: we called in the morning whether they could place us (family, 3 kids) next to each other with connecting doors. No problem Sir, we'll do our best. And their best they did, because we got it. The rooms are really big considering the hotel class you are in. Besides, they have a fridge and a microwave. Wifi was good and the service was excellent. You park right outside the building which makes loading easy and the location versus the Grand Canyon Park is excellent. Only thing that might be improved: breakfast. You pay about 12 $ which is good, but the choice in the buffet is limited. Otherwise it would have been 5 stars.

    3
    « Convenient to park, not to wallet »

    This was a good hotel. The room was large and comfortable for 4 people. They have a game room and bowling alley. We were in a new building section, so it was very clean. Downsides: Pool was closed during construction, construction of new facilities, no covered areas between buildings, BREAKFAST NOT INCLUDED!!!

    5
    « Wonderful Oasis »

    What a great stay! First the basics..great location, check in was easy and friendly. The room was updated and nicely decorated. It was clean, and the beds and pillows were comfortable. It's very close to the helicopter tours. We didn't hear any noise from them. However, it's the details that make this a wonderful hotel. The bathroom is heated, with two sinks, and a deep tub sized for two. Plus, the provided toiletries are big! However, the tub was dangerously slippery. It should have nonslip decals or a mat. And, the towels smelled like chlorine. There are quiet close, double doors between the lobby and the room hallways. So our room, which was the first/closest to the lobby was quiet. There was a Keurig in the room. A suggestion is for the hotel to provide bottled water, as well. It's in a desert. The Coronado restaurant is expensive. The food was delicious and the service exemplary. Save room for the creme brulee.

  • 5
    « Hotel is conveniently located near Grand Canyon National Park »

    As you enter the park there are various stops at view points. You can see these when you first enter the park before you check in to your hotel. After that you can take the bus transportation to the view points and leave your car at the hotel. We stayed at this hotel while visiting Grand Canyon National Park (south rim). The hotel is located in downtown Tusayan, AZ and is within walking distance of restaurants. The room was very nice and quiet. We got a good night's sleep every night we were there. Just outside our hotel is a bus stop for Grand Canyon National Park. The bus comes by frequently and takes you to the main bus terminal for the park. There are three lines within the park. One takes you around the village and stops at the in park hotels. You can transfer from that bus to the main line which takes you along the ridge bordering the Canyon with 9 stops. You can get off and on the bus at these stops to see the views of the Canyon. This bus route ends at Hermits Rest where you can buy souvenirs, food and see more views. It then returns to just before the in park hotels. You can then transfer to the in village bus which will take you back to the main terminal where you can take another bus route to other view points on the east side of the park. The bus service was very convenient.

    5
    « Exceeded expections from initial impressions »

    A good location that is close to the local attractions. The rooms are well furnished, comfy and spacious and the staff friendly. The bathroom was also really clean if small. Whilst I do not recommend the in-house restaurant there are local alternatives that are more than satisfactory. However because of the large amount of rooms it can get a bit confusing.

    4
    « Grand Location »

    This is a great place to stay in Tusayan. Close to the South Rim. Clean, spacious rooms. Only bad thing was no swimming pool. Would have been nice to cool off after a long day of hiking. They do have one under construction.

    5
    « Exceeded Expectations »

    This was a really good hotel and great value. It looks great, staff were friendly and accommodating and the amenities were excellent. The location was perfect for accessing the Grand Canyon, as well as other services and restaurants in the area. Plus the ribs in the restaurant were excellent.

    4
    « Location location location »

    Close to everything- helpful staff. Rooms were clean & the steak house on site was very good and seated us when we came in very late (2 minutes until closing) - they told us to relax & enjoy our meal and did not make us feel rushed. Shuttle to Grand Canyon stopped right in front of the hotel. Proximity to the Grand Canyon was wonderful!!!

    4
    « Vaction »

    The stay was okay. The air conditioner did not work properly and the filters were not clean. The rate was on the high side. The game area was fun with bowling and pool tables. The location excellent. They were able to accommodate our request for connecting rooms, which we appreciated.

    4
    « Good location for exploring the Grand Canyon National Park South Rim. »

    We arrived at the hotel at 2pm (no trouble parking) and were able to check in for our two nights straight away. We had a free upgrade to a junior suite which was in the main building just along from reception. The view from our room looked onto the building works but as we were out most of the time we were not disturbed by any noise. The room was very comfortable. The first night we ate in the coffee shop having a simple chicken with corn bread basket meal. Nothing special but this was reflected in the price. We did not have the hotel breakfast as we had brought our own breakfast bars and made coffee in the room. The hotel gave us a map of the local area. Beware! As with a lot of American maps it was not to scale. The Grand Canyon was definitely car or bus ride away. Luckily the bus to the visitor centre stops right outside the hotel. PS Wifi was good.

    1
    « Premiere?? Non- league, semi- professional more like!! »

    This is the fifth US hotel we've stayed in over the last two weeks - so I have points of reference.... Check in rude. No pool- "we're refurbishing ..." No apology or prior notice just a couple of free bowling passes. Not the type of physical exercise we had in mind. When we used them we played three games and were told the pass only covered one. I refused to pay for the others - they backed down immediately. I can't believe this was the first time this had happened. Nice try. Food - that word that they won't let me type but rhymes with rap... One evening meal - main restaurant- no non-meat options. Really - not even fish. Pathetic. Other one - bland hotel muck. Waiter - Jesus - was pretty good. Ate breakfast three times. All too big, too greasy and expensive - for what it was. Staff - bordering on the competent. We were in the 3000 block. Smelled like an old peoples home. Dark hallway. Dark small room. Really poor. And the place looks like a building site. Apart from that, it was great .,, If you're staying in this area I'm guessing you'll be out most of the day so hotel matters less but - if you can find an alternative to this pile of junk then please do. They do not deserve your money. I don't usually leave revues like this - checkout my others. This place really is that bad. Avoid.

    5
    « Very nice hotel good service »

    Regis the manager was excellent in taking care of us since we found out there was no pool because of construction. Regis gave us free bowling tickets and free breakfast for the family because of the inconvenience. Jesus the bartender was also very helpful as well. The made to order omelets and breakfast was very good as well.

    5
    « Perfect location »

    Perfect location for visiting the Grand Canyon. The reception area was lovely. There was a friendly casual bar and children's room downstairs. The bar meals were good and as it was cold the fires burning and blow heaters were cosy. The restaurant was very good, we had a great thanksgiving dinner there. All the staff were helpful and friendly. Reception advised on where to eat, the concierge on tours and the restaurant staff looked after us. The room was average but clean with coffee making facilities which you could top up. Wi fi was good. It was an outside walk to the main body of the hotel which wasn't ideal in the snow but I'm pretty relaxed about stuff like that and we had no children or disabled. We were on a touring holiday and it was ideal. A nice place to spend Thanksgiving with mostly American visitors. We did a day tour of the Canyon with Canyon Dave tours, they were great and picked us up from the hotel. We did a helicopter trip with Papillon helicopter centre which was 2 minutes away and highly recommended. All in all I really enjoyed our stay here, we felt welcome and comfortable.

  • 5
    « Beautiful Hotel! »

    This hotel was beautiful. They were doing a lot of construction, but it didn't bother us. The only bad thing about this hotel was that there was no pool, but I think they are putting one in now. The rooms were beautiful and roomy with a vanity area - a very nice touch! Laundry room needed some work - no or very little A/C and it was very hot in there. Breakfast was delicious - omelets made to order, and plenty of other stuff to choose from. I think it was about $12/pp. There were bowling lanes downstairs but the wait was forever to get a lane, so our teens didn't get to do that. They did hang out in the game room and played pool which they enjoyed. It was much larger than I expected it to be - we loved it!

    2
    « Not worth the price »

    Stayed there for one while visiting the Grand Canyon. The best part of this hotel is the location. There are photos on tripadvisor showing a pool. This hotel does not have a pool. The rooms are average at best. Old and outdated. The restaurants were the biggest joke. Way overpriced. My son had the "kids" fish and chips. It came with 1 piece of fish and it was $11.00. I had a Caesar salad that was big enough to feed a 2 year old for $16.00. Don't waste your money here.

    4
    « 10 minutes from GC park entry »

    Large rooms, very comfortable beds, good lighting. Big bathroom. Quiet location . A great location for family or business. Stayed in May 2016. Tusayan is a small town and has several restaurants on the main road, leading to the Grand Canyon.

    5
    « Just keeps getting better »

    We recently stayed here and the expansion and amenities are amazing. The rooms in the new section are spacious and have enough plugs for all electronics. The staff is very helpful and the breakfast offerings would please anyone including children. I would highly recommend this hotel to anyone visiting the Canyon

    4
    « Grand Canyon »

    Stayed 2 nights while on our visit to the Grand Canyon, hotel was great rooms clean and comfortable had 3 restaurants and a game room with bowling alley, close to the park, what would have made it perfect would be a pool, would definitely stay here again

    5
    « Grand Canyon overnight accommodation »

    Very well located in Tusayan, 5 miles south of the entrance to the South Rim Shuttle bus stop outside hotel. Staff very welcoming, room spacious with safe and fridge. On site facilities super, bowling lanes, swimming pool, gym. Lots for teenagers to do after a day sightseeing of the Grand Canyon.

    5
    « Better than expected based on picture-take the free shuttle to rim! »

    We thought this would be a old-fashioned hokey touristy spot, instead it was a modern fairly big hotel, with a nice lobby, a fountain and sculpture within, two restaurants, and a nice clean modern room. Helpful concierge. Good food. Excellent location, five minutes from the airport if you choose to do a helicopter ride, walking distance to the National Geographic visitor center, which by the way is basically just a gift shop with an IMAX, but has a cool courtyard in the center of it describing the new Arizona Trail, something I hadn't heard of yet. We made the mistake of driving from here to the rim 13 miles away, if I had known better would have taken the free shuttle to the rim to avoid the parking hassles. The shuttles are great and run frequently to the various South rim spots, and leave from the same block as this hotel.

    4
    « One of the prettiest Best Western properties I have seen. »

    The hotel was in a great location (about 10 minutes from park entrance). The hotel was large and had a gift shop and restaurant (there aren't a lot of local restaurants). There aren't a lot of great places to stay in Grand Canyon so we didn't have a lot of choices when booking so were satisfied with this property. The hotel staff wasn't the friendliest but it was a busy time. Also, the room could have been a little cleaner (there was hardened soap on the sink faucet, a tear in one of the sheets, and dirt in some corners. But overall probably one of the best places to stay just outside of the park.

    3
    « Rooms are fine. Breakfast was awful »

    We spent 2 nights end of April It was our second stay in this typical Best Western. Our first stay in August 2015 was somewhat better: better room and above all breakfast which was much better When we paid for the breakfast buffet (and you pay before) they forgot telling us that they will stop service 45mns before closing: no eggs no bacon, no fruits. Basically you had much better with complimentary breakfasts in other Best Western. You can get much better going in other restaurants I spent 3 weeks in National Parks in April 2016 and 4 weeks in August 2015, most generally in Best Western and this one was the worst breakfast we had, while the most expensive! Otherwise Staff is very nice and very helpful but once more except for breakfast. I sincerely regret tipping before eating as otherwise I would not have even given one dollar. When I just said that we would have expected somewhat more generous than a coffee and 2 muffins I was answered I should not have come so late: hey it was 8h45 and still 45mns before it ends! Restaurant is very fine and staff very nice with very good wines. Very big contrast with breakfast. I think it was certainly a bad day for breakfast Next time I go to Grand Canyon I will come back to the Best Western. It remains a nice hotel But I will have my breakfast elsewhere

    4
    « Good, clean hotel outside of park »

    When we made our reservations, we requested connecting rooms so that our family could all be together. Upon check in, we were informed that we had been assigned to 2 rooms in the same wing but on different floors. When we asked about the connecting rooms, we were told that the hotel was sold out. No attempt was made to see if we could be accommodated. Gone are the days when hotel staff would search the rooms that were not yet occupied to see if any connecting rooms were available. One of our rooms was on the 1st floor & one on the 3rd floor. The view from the 3rd floor room was fine, overlooking a parking lot. The 1st floor room had a window that was just about level with the ground and was facing construction that was about 20 feet away from the window. Construction noise began daily at around 8 am. Both rooms were clean and relatively updated. One room was a double & one had a king bed with a sitting area with pullout couch. Rooms have a small fridge, a microwave & a Keurig coffee maker. The bathroom was nice with a deep tub but getting into the tub required you to make a big step over the side & into the tub. The hotel is clean and convenient to the Grand Canyon. This hotel is not in the Grand Canyon Park but is a nice option in the town if Tuscayon (about 10 miles from the park). There is a shuttle bus that you can take to the park but you need to buy a ticket for the bus at the IMAX building that is up the street. There are two restaurants on site. This hotel is a very good option for families & for anyone who cannot secure a reservation inside the actual park.

  • 4
    « Great Value Breakfast »

    We stayed here for one night during a visit to Grand Canyon. The location is excellent, just a fifteen minute drive from the canyon itself. We arrived quite late, but the staff on reception were excellent and booking in was very swift and hassle free. We did not have dinner on the premises but the hotel is within walking distance of the restaurants in town. We did however have a drink in the bar there and really enjoyed the ambience, the bar staff were really friendly and very informative. We checked out the breakfast choices in the town the next morning and decided to eat breakfast in the hotel and what a good choice it was. Very reasonably priced buffet and a great selection. I would definitely like to visit Grand Canyon again and if I did I would stay here again without hesitation.

    4
    « Comfortable Accomodations »

    We only spent one night here after visiting the Grand Canyon. The staff was very friendly & efficient. Our room was clean & well prepared for us. The property is spacious with ample, convenient parking. A huge plus for us was the hotel's proximity to The Grand Canyon............after an exhausting afternoon of sightseeing, it was only a quick 10 minute drive to the hotel.

    5
    « "Worth It" »

    The room rate is worth it. It's indeed a little bit pricey but once you get there, it was all worth it. We received an outstanding service during our 3days 2nights stay. We met this young lady who works in the morning at the restaurant and does housekeeping at night. She was full of energy and smile while doing her job. You can see her running around and helping her co workers and at the same time checking on tables. We were really surprised to see her at night too, she is the one who came to reclean our entire room. She's doing an outstanding job. My husband offered her $20 as a tip but she declined and said she's more than happy to do her job. We were touched. For sure. What a sweet little girl. Everything else in the hotel is amazing. We will surely come back on december to see her and also witness winter at the grand canyon.

    3
    « Good Location, but they need a pool if they want to cater to familes »

    We were "walk ins" and the Front Desk Staff were very helpful, when checked in. The room was average, they noise of the individual A/C unit in the room was totally disturbing our sleep. We have not stayed in best Western Hotels before, so we didn't know what to expect. However for the prices they charge, the amenities are at a minimum.

    4
    « Close to the Canyon »

    We stayed 2 nights here on our National parks road trip. All park resorts were full when we were planning on being at the Grand Canyon, so we were so happy to have found such a great place to stay. With two teenage kids, it had plenty of room, and was comfortable. The Bathrrom was very large, and up to date. Hotel staff was helpful and friendly. We ate at the Squire Pub after a full day at the park - it was delicious (we all had burgers) and we had a great waiter too. There was a lot of construction going on and there wasn't a pool available - having no pool would've been a problem if the kids were younger. But they did have a bowling alley to keep kids busy. The hotel doesn't include breakfast but there are lots of nearby restaurants, including one in the hotel, but it seemed a bit pricey, however the McDonads across the way came to over $30 for the 4 of us, making the cost of the buffet not seem so bad after all.

    4
    « No complaints here »

    The highlight of my stay here was the food options. There were two restaurants for breakfast so I could choose what style to eat in (buffet or not?). Dinner was fabulous and our waitress was extremely friendly. The food was above average for a hotel. Our rooms were clean, which I appreciated. The bathroom was giant with a giant tub. There was also a sink/mirror outside the bathroom, which was useful when my roommate was taking a shower. The decor is a little old, but cool nonetheless. It is completely Grand Canyon themed. They even went so far as to put in a waterfall. There are old black and white pictures on the walls (Einstein with some Native Americans!) all centered around the history of the Grand Canyon. The hotel has a game room, bowling alley, and a hot tub. So we weren't bored after a long day of hiking. Must say this, though: It is so big I got lost a couple of times. As long as you have a better sense of direction that I do, you should be fine. Overall, I highly recommend this hotel. It is everything you would want while visiting the area.

    3
    « Good location, rooms are average »

    We stayed overnight when visiting Grand Canyon. The hotel is located conveniently right outside the park (South Rim) in Tusayan. The decor is welcoming and the rooms are ok, the Coronado restaurant inside the hotel was good.

    5
    « Very Nice Hotel - No Complaints »

    We were pleasantly surprised at just how nice this hotel was. The lobby area is beautiful, the rooms are nice and there are activities for the kids. The dual sinks in the room helped in the morning when everyone was trying to get ready. Would definitely stay here again.

    4
    « Just ok »

    You are mainly paying for location. The hotel is just beyond the park boundaries. The rooms are clean and fairly spacious. But the air conditioning never really caught up and there are no elevators for these one floor rooms. There is also currently some construction going on, but we did not hear any noise.

    4
    « Not your normal best western »

    We stayed here for our day trip to Grand Canyon. Very nice motel! Had a bowling alley in the hotel which was a great change from the normal small pool all hotels have. Also a nice little sports bar pub across from bowling alley. Had a late supper while the kids bowled. Good pizza! Very close to Grand Canyon, not even a ten minute drive to the gate where you get the park sticker then another 5min to the shuttle buses at the visitor center. Beds were the best we had on our two week trip which included 7 hotels.

  • 3
    « Does the job »

    My wife and I stayed here overnight when visiting the GrNd Canyon. 10 minuets out from the south rim with food and stores surrounding it, the Best Western did the job of giving us a place to sleep and being close to the canyon. It had a good buffet breakfast for ~$12/person, but no other major frills. Not a top notch hotel, but that was not our expectation coming anyways.

    5
    « A great place to stay.. »

    This hotel is more than we looked for. Great location. Fun Gamerooms. Huge and clean guest rooms. Outstanding restaurants. What could we ask for? The amount we payed for is worth it. And also I just want to give compliments to the 3 hotel staffs that stood out the most, Joe / Krish / Araceli. They gave us an outstanding service during our stay! Very accommodating and helpful. We are very pleased to experience all the things that this hotel has to offer. Thank You!!

    4
    « Making money on the Grand Canyon »

    original text: English A really big place, catering to Grand Canyon visitors, with more than 300 rooms. Credit cards are being charged at the moment of booking which makes for some good money in interest. My room was ok, generous in space. A bottle of water along with information material was provided at check-in. Parking space was not exactly plenty, a guidance system to the back of the hotel would help. Breakfast choice is ok, breakfast room was a bit tight with too many guests at the same time. Reception personnel is friendly and helpful. What is missing in a house of this size and location? a swimming pool!

    5
    « Great Location »

    We stayed at this hotel for three days and had no major issues with any services. The hotel is actually about 3 miles or so from the entrance to the Grand Canyon National Park. The breakfast buffet is reasonably priced considering the location. The hotel has a small game room for kids to play and a six lane bowling alley. Across from this area is the pub. We only ordered a few appetizers which were good, so we cannot vouch for the meals. Staff was pleasant and helpful. We needed a new TV remote in the room and it was brought up promptly. They have a small business center where you can check emails or print out your itineraries, etc.. Overall, I recommend this hotel, especially for the location. I will stay here again should we visit the Grand Canyon a second time. Cheers and safe travels.

    4
    « Convenient Grand Canyon »

    My wife and I were visiting the Grand Canyon with our daughter, son-in-law, and two young grandsons. We had rooms close together and found it very easy to get to the National Park. In addition, there were many stores and eateries in Tusayan close to the hotel. The rooms were comfortable, breakfast buffet good, and the restaurant very good. Our grandsons were disappointed that the swimming pool was not in operation while we were there due to construction activity.

    5
    « Family trip to Grand Canyon »

    In the words of a famous film quote " an excellent adventure". The Grand Canyon was the goal, very few available options for nearest accommodations, and this turned out to be part of the adventure. Very nice accommodations. Would have preferred more options for breakfast than $13 buffet or restaurant prices. Otherwise could not have asked for better PREMIER accommodations. Arcade center with bowling alley was a hit. Staff was very engaging and added to the experience. Kids loved the experience and dad enjoyed it probably more. NPS shuttle has a stop at the hotel . Highly recommend for a trip to the Grand Canyon.

    1
    « Couldn't Wait To Leave »

    I don't understand how this hotel got a 4 star reviews on Tripadvisor. The only good thing I could say about this hotel is it that it's located about 6 miles from the Grand Canyon National Park. Everything in the room is extremely outdated and the carpet looks filthy. The chair is super old and has stains. I had to cover it with a bed sheet before I let my son sit on it. We asked to get our sheets replaced and they gave us wet sheets. I called them to get dry sheets and they came back with the wrong size. We paid over $500 for two nights and you're really just paying for the location. I would never stay at this hotel again even for free.

    4
    « Where's the pool? »

    It would have been nice to know that when you are going to a hot place with your family that the pool is shut down. Other than that, the room was pretty nice and big. Big bathroom. I liked that the shuttle stop was right in front of the hotel. The breakfast buffet was mediocre.

    5
    « Great Breakfast Customer Service »

    Usually, I see waitresses taking your order and walking away. The waitress that assisted my family and I that morning was very positive, humble. and eager to get to know us. It made breakfast more enjoyable. In regards to the room, it was beautifully clean! The beds were super comfty and I swear I slept like a baby. The location is perfect too because after being in a 10 hour drive and walking at the Grand Canyon, we were exhausted and Best Western Premier Grand Canyon was the perfect fit.

    5
    « Everything we needed! Truly I would never want to stay anywhere else when visiting the Grand Canyon! »

    My young daughter and I stayed here during a difficult time following my mother's death.We just had to get out of town! The check in process was fun because we experienced people from all over speaking languages we had never heard. The front desk had four clerks all speaking in the language of those guests. It was so comforting and friendly. We knew after our first night that we wanted to stay one more. The front desk were so friendly and helpful. They let us keep our room, and even discounted it for us since we would be there a total of 4 nights. Our room was in the main building, and even though the hotel is expanding, and construction was right outside our window, it was very quiet and comfortable.The room was clean, and had a safe, clothes line, microwave, and fridge amongst other creature comforts including a big tub for soaking tired bones after a day in the Canyon. The lunch buffet was mediocre, but the Squire Burgers with steak fries from the Squire Pub down stairs is superb! There is an arcade and bowling alley downstairs too, and folks from all over the world were having a great time there. The pool is being renovated, and that was disappointing. The only other caution I would have is, do not park your vehicle anywhere near the sprinkler system. My black car was covered in water spots that I have not been able to get rid of even more than a week later! Do to the great Purple Route Shuttle service, I didn't drive my car for 4 days, and it sat and baked in reclaimed-water spots. Truly I would never want to stay anywhere else when visiting the Grand Canyon!

  • 5
    « Outstanding Hotel!! »

    We were not expecting too much from this hotel base on the reviews that we read on trip advisory. So we checked in without having any expectations but surprisingly we had a one day of enjoyable stay in this hotel. Our room is spacious, clean and smells really good. The customer service is excellent. The food is delicious. The guy who checked us in, Chris, is very nice and accommodating. And the restaurant manager/supervisor, Krish, is so kind to help us choose a gluten free food and made sure everyone in the dining gets undivided attention. The bellman is very helpful too. We don't regret staying at Best Western. We'll definitely recommend this to other friends. Thank You!!

    5
    « Great Location and Lovely Rooms »

    We stayed in the new part of the hotel and it was VERY nice. We typically stay in Marriotts when we travel, and this was actually nicer than most of the Marriotts we've visited (at least in terms of standard rooms). It even had that new-hotel smell! The room was very large, had a nice sink with in-room refrigerator outside of the restroom and a modern look. The bathroom was huge and was very clean. They also had a family fun center, which was packed full of people playing pool, video games and even bowling, as well as a very large on-site bar. It was impressive! Our only complaints were that, despite our pretty high room rate, breakfast was not included, and the shower did not get hot enough to account for the heat loss that came from the large shower "door" opening. Other than that, we would highly recommend staying here.

    4
    « fine place to stay »

    We could`t find the lobby of the hotel and there were more people with this litte problem. A fine hotel to stay for visiting the grand canyon. Just a few miles drive to the entrance. A nice room, good bed but not a free breakfast....

    4
    « Superb location for the Grand Canyon »

    This Best Western is located 6 miles from the Grand Canyon National Park. The hotel has something for everyone, choice of restaurants, games room with pool etc . Friendly bar with Tv's with sport so I could keep up to date with the football and tennis. Sadly the pool was closed and there is building work in that area. So our view from our room was a building site. The rooms are small but well equipped with a table chairs and plenty of toiletries. Tea and coffee facilities and air con, this is right next to the bed and noisy, so sleeping is hard. It's like being on an aircraft. But I would stay here again for the location and friendly staff.

    5
    « one night stay outside of the grand canyon »

    entered the grand canyon from the east and then exited the south entrance to this hotel. Checked into this hotel right after sun set and did not have any issues. we stayed in the new builded away from the main hotel and was not disappointed. The rooms was large and the beds were really nice. Didn't have any food at the restaurant but it looked nice. we had a good night sleep and were back in the park early in the morning. Would stay here again this is a really nice hotel, makes the price bearable, You are treated like it costs alot and that makes it much better.

    5
    « Better than it had any right to be »

    While she was planning our trip, my mom chose this hotel because "It's not going to be great but it's close to the Canyon and it'll have rooms available." After a long day of driving we stumbled to our room and found that it was a hidden gem. The beds were huge and comfortable, the bathroom was bigger than our bathroom at home, and it came with two (!) tables to work at and a wide screen tv. The room was so clean I would have eaten off the bathroom floor. I don't know who they have cleaning but they sure don't phone it in. In the morning we had breakfast at the hotel. While a little pricy ($12 per person) the food was fantastic and I have to say it was worth the money. I nearly licked my plate. We would have happily settled for an okay room and a shower. We got a fantastic room and a huge bath/shower combo, plus a great meal. And all only a short drive away from the Canyon. Well played, Best Western. 10/10.

    4
    « Good base 5 miles from Grand Canyon, excellent restaurant »

    Booked this through trip advisor as they were cheapest for this hotel in June. Expensive for what it is but then its not far from GC and the hotels inside the park were all booked. Rooms are in blocks and were pretty standard Best Western style but comfortable with good facilities. Short walk to on site restaurant which was better tha other Best Westerns and seemd more upmarket. Steak was very good and it is a very pleasant resturant. Check out/in was quick and easy.

    2
    « Avoid the restaurant! »

    We stayed here for one night and made the BIG mistake of having dinner at their restaurant (even though the reviews on Yelp made it clear the restaurant was a dump). From the start of our stay, it was clear that this is a 2star place at best. Front desk guy was friendly but not very professional, room was not clean at all and had a very outdated bathroom (even though we were in the supposed remodeled part of the hotel) but by far the worst part of our stay was the restaurant. Really poor food, awful service and over priced. Avoid!

    5
    « Best Western Premier Grand Canyon Squire Inn, Grand Canyon, ARIZONA »

    The hotel was very nice, extremely clean. The staff was excellent and very knowledgeable about the Grand Canyon, the shuttle services, etc. The bathroom was very large and luxurious. The tub was huge and the shower was the best!!

    4
    « Grand Experience »

    Great location. Just outside the park and the park shuttle stops right in front of the hotel. This has to be the nicest place to stay when visiting the Grand Canyon. We'll stay here again when we visit the canyon with more of our family in the future. One other thing, the pizza is huge, plenty big enough for four people and very good too.

  • 5
    « Great hotel »

    Located a couple miles outside the park. We stayed in 7000 building which is brand new, the room was HUGE, any efficiency apartment would be jealous. The bathroom was easily 10 X 12. We will definitely stay there again next time we're in the area.

    3
    « Room not ready, staff did get it done »

    The room had issues with the bathroom and it took a couple visits to get the job done on our first evening at the hotel. The hotel staff was very attentive and really provided excellent services. The Bathroom issue was resolved, someone had flushed a bar of soap. Once we had that completed then the real making our selves at home finally happened. The location is excellent being so close to the entrance to the Grand Canyon gate. Would still consider staying again on another visit to the Grand Canyon.

    5
    « This place was fantastic. »

    We booked this well in advance of our trip to the Grand Canyon knowing that it is close to the south rim entrance and that it would be crowded during the summer season. We were not disappointed. The hotel was beautiful. It has a bowling alley and arcade in-house where we had pizza and bowled one night for a break from being tourists. Super fun! It has a nice gift shop, a laundry where we cleaned up after our long road trip, and were able to go in and out of the park in less than 10 minutes drive.

    2
    « Just ok.. »

    We stayed here one night while doing a Midwest road trip. Front desk staff nice. The hotel is multiple buildings, we had an upper floor room. Looks like they did renovations, but basically changed carpet and counter tops? The room is smaller and has a vanity outside the bathroom which just seems to be in the way. We had a view of construction going on outside our window which I was not made aware that the facility had construction going on. We had a late night and tried to sleep in a bit, but housekeeping knocked on our door at 8:45 am.. I could see if it was 10am, but not 8:45.. Upon arrival, we ate dinner in the pub. Great service with ok food. In the morning we had breakfast in the main level dining room which was ridiculously over priced. $65 for 4 people, but they got you because not a lot of choices around. Even McDonald's prices are higher than usual.. I would not recommend this property to my friends.

    5
    « Brilliant hotel close to the southern gate of Grand Canyon NP »

    We were delighted to find that the hotel was very close to the southern gate of the Grand Canyon NP. When we arrived at reception we were told that our room was in one of the wings and that there was no hot water. We explained that I had a serious medical condition which necessitated in my needing IVs every other day and that it was essential that I had hot water. Even though the hotel was full, they reallocated us a room in the main building and there was plenty hot water. The hotel is modern, spacious and very clean. The staff are friendly, helpful and professional. Our room, as was our Kingsize bed, was very comfortable. One evening we ate in the bar and another evening we ate in the more formal restaurant which served wonderful food. Our server was a very pleasant young Native American who was very attentive, but not intrusive. He admitted that as he was only 20 he had not ever had tasted wine and was therefore not in a position to give us a personal recommendation! We recommend this hotel to any discerning traveller. A fabulous place to stay. We felt very rested when we moved on!! We were also delighted to find they had a laundry for the use of guests. (Coin operated).

    5
    « Great Hotel »

    Everything was fine about this hotel. Room and hotel were pleasant. Breakfast buffet was good and inexpensive. The Grand Canyon bus stops in front of the hotel every 20 minutes and takes you to the canyon visitor center. From the hotel you can walk to the other businesses in Tusayan. If I visit the Grand Canyon again I would like to stay in this hotel.

    5
    « Membership has it's Privedges »

    We arrived after a long flight and then drive from Phoenix by Elizabeth with a big smile and hello for us. As Rewards members she informed us that we had been upgraded and that everything was ready for us, including the key cards and portfolio already pre-named for us. The room was a king studio and had a large bathroom areas as well. WiFi worked well; bed was comfortable with AC working properly as well. Downside was there was no pool at the hotel - because with the heat it would have been appreciated. The hotel offers multiple restaurants as well as a games area that includes a bowling alley and pool tables (all additional $$) We had breakfast in the buffet area and it featured the usual hotel fare as well as an omelet station. Price was not included but we treated it as a brunch and did not need lunch that day - having an early dinner instead. The price is high, however we did find that prices were high throughout the Grand Canyon area.

    5
    « Top notch »

    Good staff,reservation was correct on arrival.Room was nice, clean and comfortable.Wifi was quick and easy.On site restaurants are all very good , the fine dining one was excellent.close to everything you need ,fuel food ,whatever in walking distance if desired. Park is minutes away.

    5
    « Wonderful Accomodations »

    We really enjoyed staying here. The room was spacious and well-appointed. The staff was helpful and eager to please. It was centrally located and on the shuttle route to the Grand Canyon National Park.

    4
    « Grand Canyon Best Western-Clean and Convenient »

    Very clean, well-maintained hotel. No pool while undergoing renovation. Very friendly and helpful staff, especially Art in the hotel bar. Felt hotel and its restaurants were overpriced, but everything that close to the Grand Canyon is.

  • 4
    « Where the locals go. »

    This is a great spot for the family. They have very nice rooms, well maintained and great staff. On the main floor entrance is the front desk, nice dining facility, and a full bar. When you go down one level there is a 6 lane bowling alley, an arcade and the Squire Pub, a favorite of the locals and me too.

    3
    « If you cannot get into a Grand canyon lodge... »

    Tusayan is a small town with a selection of middle of the road hotels. This Best Western is probably the best of the bunch. Most rooms are in a variety of multi-room single storey buildings with car spaces close by. The rooms are spacious if a little dark with minibars, wifi and comfortable beds. The bathrooms are small with the shower over the bath which doesn't have a non-slip surface. Inside the hotel there are a variety of restaurants of which the Coronado is by far the best although the 'best' is not particularly good. The buffet breakfast on the 1st floor is not as good as the ground floor 'menu' breakfast. The same ground floor restaurant offers dinner in the evening but my advice would be to steer clear of it - for example, half a dry chicken with heavy cornbread is unlikely to tickle the typical European palate. There is no swimming pool but there are other facilities such as bowling and a games room. This is not an economy hotel and for its room price is not particularly good value for money but if you cannot get into one of the six Grand Canyon lodges it is probably the next best thing.

    5
    « Friendly,warm hospitality- extraordinary »

    Friendliest hotel I have stayed at for a long time. Staff was happy to see us. Wow, I love that attitude. Breakfast buffet is great: individual egg omelets, plenty of variety and of course great service. Free Shuttle to park with Park Pass, stops right in front of hotel. 15 minutes to the Grand Canyon visitor's center. Food on the lower level Bar and Grill was adequate and service was slow and for one night it was downright nonexistent. Really a wonderful place to stay. We hiked everyday. I want to go back.

    3
    « Somewhat Disappointed »

    On one of the websites we used to compare motels, it stated that breakfast was included (it was not) and that there was a pool (there was no pool available as they were constructing one). The room was very nice and roomy, but lacked cleanliness. The exercise room was very dated. The location was great, but overall we were slightly disappointed.

    2
    « Poor Service »

    Room was not ready, pool was not open due to renovations which they did not tell me when I booked hotel. I at breakfast in the restaurant, waitress did not come back to check on us and I had to ask twice for the bill. They don't seem to know what they are doing!!!

    4
    « Best Western Stay »

    Other than not having a pool, the hotel was great. Clean, convenient, friendly, spacious, amenities good, bowling alley and rec center a major plus for kids. Wish the pool was finished but it will be greatr when it is.

    1
    « Bad customer service »

    Ok hotell with ok standard but the customer focus are really bad, this is not Best western standard. I had prepaid my room and still I am locked out because they could not access my creditcard, but it works fine in the shop in the lobby. It took several visit to the reception to solve it, really strange to lock customer out that had prepaid, it can not be legal.

    4
    « Great location--bowling alley a plus for our kids! »

    Enjoyed this hotel very much. Nice location near the Grand Canyon. The rooms and bathrooms were huge. Extra vanity area with sink was nice. The bbq restaurant was pretty good--the service was attentive. The kids really enjoyed the bowling alley after dinner. Fun glow in the dark lanes and jukebox.

    3
    « A solid choice »

    Easy access to the canyon just a few miles away, the hotel was under construction so will have a pool soon, kids loved the bowling alleys and game room and the rooms were good, clean, and the full breakfast was good and included. We got a family of five in one room pretty comfortably with a rollaway for an extra $25.

    4
    « good value, breakfast, location »

    Not friendly customer service, two non smoking room was booked, but actually when we arrived one of our rooms was a smoking room with window opened to refresh the air probably for whole day, during a winter time! Could not sleep because room stayed terribly frozen about several hours. Overall it is clean, nice rooms. Surprisingly very good breakfast, and perfect location. For one-two nights stay it is very good chose, good value.

  • 5
    « Nice hotel, good value, great convenient location »

    Nice, clean & convenient, good value, great customer service through out, solid location to restaurants, shuttles, transportation & the canyon itself, everything within walking distance. Fun decor with historical black and whites through out the hotel

    2
    « Disappointing customer service »

    Booked into the Squire for two nights as part of our 9-day tour of Grand Canyon and National Parks. Room was perfectly acceptable on arrival - clean with everything we needed. However as we settled down for an early night after a long day travelling, we found the room itself in the main hotel complex far from ideal. A creaking/vibration noise was evident in the wall between the bed and bathroom. It was continuous and we were not able to settle down to sleep. Reception were not at all helpful. Two maintenance men were called in who accused us of leaving the fan on, which of course we hadn't. The air conditioning too was switched off. Eventually we insisted on being moved to another room as we were not prepared to either spend the night in the room or put up with maintenance men there when all we wanted to do was sleep. Neither the offer to move us or indeed an apology for any inconvenience was forthcoming. We were moved to a part of the complex furthest away from main building but the disruption meant our night's sleep was both disturbed and shorter than planned. We complained at the desk the following morning and asked for the duty manager. Not on duty until later so returned to speak to him later that morning. He did "apologise" on behalf of his night staff but we did not hear anymore. We were far from impressed by the treatment we received at this hotel especially being made to feel we were a problem. This was part of a 26-day trip to Canada/US and can thankfully say this was the only time we were anywhere near dis-satisfied with service we received. As a couple who have travelled a fair bit and never needed to complain before, needless to say we would not recommend this hotel or stay there ourselves again!

    4
    « Great service and perfect location for Grand Canyon »

    Due to our timing, we were only able to stay at the hotel for 8 hours. But the check in person was incredibly helpful telling us how to get to the Grand Canyon, when to go and what to do when we got there. He helped with the room location and described the restaurants--as they had three restaurants. When we got up at 4 am to go to see the sunrise, it was very easy due to the info provided. The restaurant staff and housekeeping were prompt and also supported our needs. The bed and TV were nice. I also appreciated the free wifi but the bathroom and room seemed plain for the price.

    3
    « Great location but pricey for what you get »

    The hotel is in a great location, but three nights for $900 is very high considering it's a basic hotel. It's clean and comfortable - comparable to a Courtyard that would run about $125/night in an average city. Breakfast buffet was $50+ for two children and two adults and has pretty much what you would see on a Fairfield Inn breakfast bar that is free at those locations. Workout room is an exercise bike, two treadmills and a universal weight machine.

    2
    « Too many junky things kept breaking »

    The room suffered from a parade of device and fixture failures. The Thermostat was a cheap one and we could not read the faded LED display. The tub water fixture fell apart in my son's hands and we spent a hour standing around while the maintenance staff struggled and struggled to rebuild it. The wall mounted light fixture between the two beds did not work because the on-off switch was broken. The parts that failed were all low cost and junky. Not what I expect for a $250 per night room anywhere.

    5
    « Travelling to Grand Canyon »

    A good choice - not inexpensive - however close to South Rim Grand Canyon. We stayed two nights, bedding very comfortable. Option to have breakfast. We did not use the other facilities ie bowling alley etc. Currently this property is building for additional accommodation.

    5
    « Grand Canyon »

    Just great, a very happy stay. Good luck getting reservation. Booking months in advance we had to book through a tour group operator in England. With luck they were willing to let go of two rooms. Thought we had paid a premium but turns out our cost was 30 percent cheaper than the posted rate on our arrival. Very, very helpful staff. New aquatic center was under construction. Be sure to see the National Geographic movie showing in town, great perspective.

    4
    « Grand Canyon Get Away »

    Wonderful location for entrance to the Grand Canyon. Friendly staff provided helpful information on travel to and within Grand Canyon National Park. The hotel offered a game room, complete with bowling alley. The pub was fun but service slow. Unfortunately pool was undergoing renovation.

    5
    « Grand Canyon hotel »

    Me and my fiance stayed here for two days in there new building it was nice and spacious. Too sad the pool is not open and the gym was a little tiny. In contrary, the young guy who checked us in is very accommondating and friendly. And also krish is very welcoming and smiles a lot and she sees to it that we are given a very great service at the hotel restaurant. We will definitely stay here again and hope we could spend our honeymoon in here.

    4
    « Great for a night! »

    Perfect location, great comfortable bed, and very friendly staff! Check in was easy, Front Desk gal (Alisha) was super friendly and very welcoming. Would definitely stay here again. Look forward to seeing the new pool!

  • 5
    « Great Hotel »

    This was a very good stay (2 nights) in the Best Western. Great reception staff very helpful and informative. Room was perfect and certainly would stay there again. The drive to the rim was approx 7 miles. We found all we needed in terms of services and eateries near the hotel.

    3
    « Limited selection at this location. »

    Overall OK but the price is way more than it is worth. For $250 a night I had three rooms each at that price. The park was great but lodging was tolerable. The prices for the breakfast buffet was $13.00. We bowled two games with 6 people and that was $120.00. Rooms smelled musty and air-conditioning was barely tolerable. Next time will book a year in advance and book inside the park.

    4
    « Eastcoaster03215 »

    Great stay. Only stayed for a night but very comfortable. Location is perfect. When booking ask for a top floor room. Shu shu at the front desk made check in painless. Room clean and really nice. Great size. Breakfast buffet was not included in room rate but well worth the $. Enjoyed our stay.

    2
    « Not worth for money »

    1. No Free breakfast 2. Bath tub has water flowout issues and it is pretty old 3. Beds are very old 4. Only milk powder is available for coffee in the lobby. No milk is available 5. Wifi is just OK and hard time to connect multiple devices at the same time

    3
    « New Buildings Great; Being Put By Elevator, AWFUL »

    We were put on the third floor of a brand new building at the Best Western Premier. The room was the most expensive hotel room we've ever purchased, and that includes Fairmont properties in Telluride and Hawaii. It was nicely outfitted, and like I said, brand new; new everything, interesting artwork both in the rooms and the hallways. No issue there. Our issue was with being put in the room next to the elevator. People, it's 2016. It's possible to design a building without having to have rooms right up on the elevator shaft. And this one is unbelievably loud. The room was designated for hearing impaired (with a buzzer outside that turned on lights to alert a hearing impaired guest). We, however, are not. Once my husband realized how loud it was when trying to go to sleep, he insisted on having the front desk move us to another room far away from the elevators.

    3
    « Can't beat the location but hotel is just average »

    The best thing about this hotel is the location. We only stayed for a night to visit the Grand Canyon and it was convenient for that reason (especially with the shuttle that stops at the hotel). We've stayed at nicer Best Westerns and found this one to be average. The wifi didn't work for us the entire stay, it said our login information was wrong but the front desk advised it was correct. The only staff member that was helpful was an older gentlemen who walked around the lobby answering questions, otherwise no one seemed to want to be bothered. Breakfast is not included but we ate there (limited options in the town) and it was just average as well.

    4
    « Expensive but good for the location »

    One of the more upscale hotels of the Best Western group. Room rates are pretty high although we found a deal for $100/night. The hotel's biggest plus is its location, just a 10 minute drive from the Grand Canyon's South Rim entrance. There are quite a few eateries nearby. The layout of the hotel itself is a little confusing because of the multiple blocks. There is sufficient parking but you may not find one outside or near your room/building and sometimes its a long walk from the parking to the room. The room we stayed in was quite modern. There's a hand wash and mirror outside the bathroom too, which is quite convenient. There was some really good coffee. The room also had a microwave and a fridge. The main building (the one that houses the lobby) is done up pretty well with a small waterfall. There is a gift/souvenir store too. For us, the only bummer was lack of complimentary breakfast, especially because room rents are high. Breakfast is $13 and the spread is the usual Best Western fare, although there is a live counter for eggs made your way. Also, the check out time is 11:00am but we had a pamphlet in our room which said 12:00pm. That was a little confusing.

    2
    « Poor hotel, great location »

    This location did not meet my standards of what a Best Western should be. My room was dirty (large stains on the curtains, bathroom in need of repair), which was very disappointing. The location near the Grand Canyon is great, but the price you pay for a below average room was not enough to make that worth it for me. Very limited parking as well.

    5
    « What a great surprise! »

    It started when we needed a place to crash for a night while visiting the Grand Canyon - boy was I pleasantly surprised. The rooms were spacious and the beds were comfortable. We were tired so we decided to stay in for the night and eat at one of the hotels 2 restaurants. We had great service and great food including the ribs and the 1/2 chicken. I highly recommend the Best Western Premier! Just minutes from the entrance to the Grand Canyon National Park.

    3
    « Decent hotel near the Grand Canyon »

    The layout of this hotel is a little confusing, as it consists of six or so different buildings. We found the lobby but could not find any available parking spaces nearby. Once we parked the car and headed in the lobby we had no issues checking in. The front desk staff were nice, though it felt like they were rushing through people. We then moved the car (again, had to park far from the building) and found our room. It was in one of the older buildings and some aspects could definitely use an update (the bathroom had mould, grungy tiles, and weird lights), but it was generally a clean and decent room. It even had a microwave, which was a plus. We enjoyed our stay and would definitely go back, but maybe request a room in one of the newer buildings.

  • 4
    « Clean and comfortable »

    The hotel did not have a pool, but it looked like they were in the process of installing one. The hotel had laundry facilities. It was clean and it was a short drive to the south rim of the Grand Canyon. It was a little pricey, but it is right outside the park.

    4
    « Good value for the location with lots of amenities »

    Stayed here for two nights while visiting the Grand Canyon. Its about an 8 minute drive from the park gate, so very close. The hotel itself is huge, and fairly upscale for a Best Western. They have several restaurants, a pub-style bar, and a game room and bowling alley that would keep anyone in the family entertained since there is not a lot to do in the area in the evenings. We left too early and missed breakfast, so instead they gave us complementary breakfast bags which included drinks, granola bars, and a muffin I believe. Hotel was very clean, and though crowded, didn't feel noisy. Also, we found a deal and payed only $100 a night, which I thought was more than a fair price. The only negative thing I have to say is check-in. We unintentionally ended up there right at check-in time, which I think might be four and waited in line for about 20 minutes to check-in. I think this is because everyone was trying to check in before going back to the park for sunset. So, it might be worthwhile to check in later. They do try to keep people happy while they are waiting and offered bottles of water and cookies.

    5
    « Surprisingly good »

    This was booked through a travel agent and I thought it'd be a nightmare to stay! The room was great, good ac. Two queen beds, very comfortable! Good facilities in room incl. coffee making and tea. Not far from Grand Canyon. Lots of things to do!

    4
    « Sara »

    This hotel is good for families with older kids-mine are 15 and 12 and they really liked the arcade and bowling alley. Be aware, however, that they are in the midst of major renovations, and that all the buildings are from different time periods-some being quite old. Only a couple of them are directly attached to the main lobby and restaurants. Also there is no pool available now-they are building a new one. It is relatively noisy also. Great proximity to the Canyon though, and has a couple good choices for dining. Two big pluses- the concierge is very helpful, and the rooms are quite spacious with big bathrooms( in our building-building 5-this building is also directly connected to the main lobby).

    4
    « Comfortable stay just outside the Park »

    We discovered this hotel when deciding to flee from a poky and gloomy motel room at one of the Park lodges. The airy, spacious rooms were a real treat by comparison. There is a beautiful water feature which sets the tone. Unlike many Best Westerns breakfast is not complimentary; we found it acceptable but not exceptional though it was good value. There is a fine dining restaurant which we did not try this visit, and there is also a family style restaurant which we did, but did not think was up to Best Western Premier standard.

    5
    « Great room for a great vacation »

    We enjoyed staying here on our recent vacation. It was close to everything and very convenient. The staff was helpful and prompt. I would definitely recommend this hotel to my friends and family considering going to the Grand Canyon.

    5
    « Perfect for a family of 6 »

    We were so pleased with the BWP Squire Inn! The rooms are oversized and beautiful. We were in a new building that was a short walk from the restaurants and arcade. The bedding is comfortable and the room layout accommodated the extra roll away bed well. Even the roll away was new! The food quality is good and I think the prices are fair. We've paid way more for food and games at the beach! The Concierge, Lori, was very professional and helpful. We overslept but she snagged us a flight over the Canyon after lunch. Overall we were comfortable, felt safe and the service was so good, we couldn't NOT give good tips. (Bad grammar -I know)

    5
    « Good location, recently upgraded rooms available at a price. »

    Stayed here for 3 nights in June 2016. Paid about £220 per night, without breakfast, for a deluxe room, in block 7000. This is one of the newest blocks, and the rooms are excellent, large, and clean. Fridge, microwave and coffee making. Bathroom has walk in shower. Breakfast is good selection, even with chef available to cook choice of eggs. Ample car parking. This is a good location, straight drive to Grand Canyon entrance, about 4 miles. Park entrance fee $30 for seven days. Buy in advance, and avoid queues at entrance - lane 1 is dedicated to prepaid tickets. Note there is some construction work going on between 9 and 5' but we didn't hear any noise from our room. Part of the work is on a swimming pool, so there is NO swimming pool available !

    4
    « Nice Property, Close to Grand Canyon South Rim Entrance »

    We stayed here for just one night so that we could view the sunrise on the south rim of the Grand Canyon. It is only about a 10 minute drive to the canyon entrance. The property was very nice! We had a room with 2 queen beds in a section of the property that was new. Our room was in excellent condition and just beautiful! The bathroom was very spacious - lots of counter space, new modern fixtures, and very clean. The beds were super comfortable. We had dinner and drinks in the pub - food was fine, service was good. The breakfast buffet was just o.k., mediocre food, minimal options. All of the staff we encountered during our stay were pleasant and helpful. So in a nutshell: accommodations - excellent, service - excellent, location - excellent, food - average

    3
    « Big room, good location, average service »

    We went on a road trip (june 2016) and booked all our hotels via Best Western: Inglewood (LA) -> Palm Springs -> Needles -> Grand Canyon -> Page -> Bryce Canyon -> Zion -> Las Vegas -> Mammoth Lakes -> Yosemite -> San Fransisco -> Santa Maria -> Inglewood. The check-in went a bit difficult because of the fact that both of our credit cards were denied (although they had been accepted in other BW-hotels the days before and after). We had to pay a cash deposit of 300$. We could reduce it to 200$ and because there was an ATM in the hotel, the problem was rapidly solved. We had a large room with a very comfortable bed and pillows, bathroom was rather basic (so far in every hotel, seems to be a trademark of BW). There was a good airconditioning system and refrigerator in the room. There is also a free possibility to make yourself a cup of coffee. Free wifi available, though with poor connection. No extra charge for parking space. The hotel is located at a 10 minutes drive from the visitor center of the Grand Canyon and the free shuttle bus stops right in front of the hotel. We didn't take breakfast at the hotel, but you can go to RP's Stage Stop next to the hotel (see other review).

  • 2
    « Some good, some bad »

    The good; the decor, the comfort of the bed and the access to Grand Canyon Village. The bad; the price and quality of the breakfast, the cleanliness of some aspects of the room and the loud music playing in the hallways. It's too bad because with a few changes the place could be nearly all good.

    4
    « Great Location for Exploring Canyon South Rim »

    Spent 2 nights here exploring the south rim. The location is excellent & provided us with a good base. Our room was standard layout, very clean & presentable with good comfortable beds. We used the restaurant for the buffet breakfast which is good for value & choice. All the staff we encountered were great. Would recommend.

    3
    « Ok but not great »

    The room we were allocated for our two night stay was in the 7000 block and was new and perfectly adequate for our needs. The hotel is undergoing further construction work with more rooms being constructed. It was a lengthy check-in process now because of the number of arrivals, so that will need to be addressed with more rooms. They will also need to look at the breakfast system which can be very crowded and is not in anyway special. The pastries and coffee are basic and the fried potatoes that we had with our omelettes were completely inedible. It was not good value even before I discovered that they had added 3.99 as an "agreed" service charge to my credit card bill on both days. At no point was this charge explained and I don't see how it could be claimed that I had agreed to it. The hotel is very convenient for the shuttle bus to the South Rim which stops outside, but based on our experience there may be better options in the town.

    3
    « ok »

    We were disappointed with the fact that we literally only spent 12 hours at this hotel. When I initially booked it in January there was no mention of the pool being closed THE WEBSITE STATED NO AMENTIES WOULD BE EFFECTED BY THEIR REMODEL. I happened to notice the closure one month prior to our trip. I tried to switch hotels immediately and could only get another hotel for 2 out of the 3 nights we were in the Grand Canyon. When we checked in we were given a piece of paper with a map of the rooms on it that stated free grab and go breakfast from 5:30-6:00pm. When my husband went to get them he was told that stopped on 5/13/16. When false advertising. We bowled in the bowling alley on lane 1 which was warped. We did tell the gentleman who runs the arcade. I do not hold him responsible.The general manager needs to be accountable for these issues. I would not stay at this hotel again based on my experience. The only good part of our stay was the restaurant which was reasonable and our waitress Jairon. We came back to the hotel just for the food and her great service

    3
    « Ok stay »

    Room was ok. We were in the 3000 building and it is very dated. We had people next door to us that had a kid jumping from bed to bed,slamming doors and making the worst noise! Was not able to get any sleep everytime you started to fall asleep there would be more noise. The hotel was really close to the Grand Csnyon. If you book ask for 7000 building or 8000 which they are building right now .

    3
    « Great Location Barebones accommodations »

    We stayed here for two nights while visiting the Grand Canyon. The location is incredibly convenient with a Shuttle stop right outside. Otherwise it's about a 15 minute ride to the park entrance. The rooms were pretty standard with the exception of the bathrooms that had these weird 70's style mirrors. Even though the hotel is big, it didn't feel crowded because there are multiple buildings. The layout is weird and you can't get to the main building where the lobby is without walking outside. They are doing construction so you had to walk back around a number of buildings to get to the road.

    4
    « Great Visit to Grand Canyon »

    We went to the Squire bar on the 1st floor to have a burger. The bartender, a girl, told us to sit anywhere, then proceeded to ignore us. Others came in, sat at the bar, and were served by her. After 10 minutes, we left. No other service staff were in the bar. It was around 5:15 pm and other than the people at the bar, we were the only others in the room at a table. No wonder, the service was terrible and we went elsewhere to eat. The room door closers need adjustment. On our first and last mornings, at 5:00 am, people on our floor started to leave there rooms and let their doors close on their own. Some of the doors close so hard that the headboard in our room vibrated from the impact of the door closing in the door jam. This went on for 2 hours. We assume that it was tour people getting away early. Maybe, tour people can be put in the same wing. This is a Premier grade hotel, so door closing should not echo down the hallway. It is a great location and very quiet other than the door issue. The price is reasonable for the location, being so close to the Park.

    4
    « An excellent base from which to explore the Canyon area »

    Clean, tidy and in an excellent location approx. 1 mile from entry to the National Park. Good food choices, the restaurant food was very good, albeit a little pricey (but in line with everything else we saw up the street). The bar had a basic food service but did not represent value for money - 2 cherry tomatoes on a pile of lettuce does not warrant a salad. There was a bowling lane and lots of family friendly activities, but we were so tired after exploring the Canyon that we did not utilise these.

    4
    « Great hotel, but pricey »

    This hotel is really great and the room is very nice. The room was clean and spacious, the bed was comfortable, and the staff is very friendly and helpful. We do feel that it's still a bit pricey for what you get, but it's around the same, if not less, than the other hotels in Tusayan. It's annoying that they don't offer free breakfast like most Best Western's, but I guess that's because this one is "Premier" and the others are just regular? They do have a restaurant, but the breakfast there is super expensive and we opted for the granola bars we brought with us instead. At least there's a mini-fridge in the room if you were staying for a while and wanted to have cereal or something else in your room.

    3
    « Small rooms »

    Very small room and toilet. Have difficulty walking around the room even without opening up the luggage. Has a double bed (about super single size) Good location. Only about a 15mins drive away from Grand Canyon National Park. Lots of inns and hotel in this town. Will probably try others next time. Staff is friendly and helpful.

  • 4
    « Great place to rest and clean off the trail dust »

    Although we had initially wanted to camp in the Grand Canyon (where you have to try to get a permit a year! in advance), we were pleasantly surprised by how nice it was to come back to the hotel at the end of some very long hiking days and be able to wash off of the grime from the trails. The bed was comfortable, and the room was clean.

    4
    « Exceeded Expectations! »

    We stayed in the new addition. The rooms were spacious, clean, and well designed. Excellent value so close to the entrance of the Grand Canyon National Park. Although there was no pool and the workout facilities were lacking it was a great stay! XOXO Raleigh Trolley

    4
    « Stayed one night »

    The location is good for walking to restaurants. Only about a ten minute ride to the Canyons. Very nice staff. Rooms were updated and very clean. We didn't have time to go but the hotel offered a bowling alley and arcade as well as a restaurant.

    2
    « Motel 6 Quality at Premier Prices »

    The room was over priced. The Breakfast which I was told was included was not. The cost of the breakfast was very expensive and the selection on the continental breakfast was very limited, not worth the price. The service attendants were too few for the people. There was no help for the waffle making and the result was many waffles being under-cooked which is very unhealthy. The egg making stand had a very limited choice for ingredients and only one cook which made the wait about 10 minutes. This was the worst breakfast and most expensive I have ever had at a Best Western. The site in Managua Nicaragua was so much better and included in the price. Breakfast should be included or 1/3 of the price!

    3
    « Grand Canyon Stay »

    This was a series of frustrations, some caused by ourselves, others by the hotel. We found the hotel hard to locate based on our gps directions; we had to drive around an industrial complex to find the hotel entrance. Parking was extremely limited. The reservation desk clerk was not particularly friendly and gave us the wrong room, causing us to have to return to correct the mistake. Our room (5111) was on the lower level of the hotel and the windows looked out into a dirt hole and construction equipment. The bright side: the location was convenient to the park, the room was clean, and every other hotel worker was pleasant and helpful.

    4
    « Lovely Hotel, Great Range of Facilities/Amenities. A Delightful Stay. »

    Great location for exploring the Grand Canyon. This is a lovely spacious hotel with fantastic amenities including a games room, bowling alley, bar, 2 restaurants, fitness centre and hot tub. Very comfortable beds and modern facilities in the rooms, I would definitely stay here again. Staff were very friendly and helpful, particularly those on the front desk who went out of their way to assist us. Only minor criticism would be that the restaurant was a tad expensive (although the food was great) and the ventilation in the fitness centre was very poor.

    4
    « Nice hotel »

    The hotel was very nice. It was clean and updated. The staff at check in was friendly and the process was quick and easy. Though the room appeared to be updated, there was obvious wear and tear on the rooms from all the traffic that passes though the hotel. The prices high as would be expected as such a tourist location. ONE POINT OF INTEREST: The bath tub has an very large/wide enclosure/shelf around it making getting in and out somewhat difficult (I'm 62, but in good condition). The tub surface is also a bit slippery. if you have any physical restrictions ask for a handicap accessible room.

    5
    « Great place to stay »

    This is a great place to stay lots of good facilities great breakfast, games room, bowling alley and bar. Bedrooms were comfortable and quiet. Great location to the park and fantastic staff. Laundry facilities available. Good ambience inside the hotel and a very nice restaurant with a fire place. Friendly staff and good room service.

    4
    « Convenient to GC »

    Stayed here for two nights while visiting the Grand Canyon. We were in the main building and our room was very spacious. The hotel doesn't offer free buffet breakfast but the prices for the buffet were reasonable. The Grand Canyon shuttle bus stops in front so it's convenient for visiting the park.

    5
    « A Great Vacation »

    We had wanted to see the Grand Canyon area in person and really enjoyed the area taking in all of the sights. The shuttle bus that transported us around the Grand Canyon State Park were very helpful in getting around since we were new to the area.

  • 5
    « Best Western best in the West »

    This hotel is beautiful! We had a king room, more like our private hacienda (1301) . Staff was so friendly and made us feel welcome. We went to the lower level bar with tv's and asked if they could find the hockey playoff game for us, and they turned it onto two big screens right away. The grounds are beautiful, the buffet breakfast was ok. The location is ideal, as the Tusayan shuttle stops right in front of the hotel. Tip: as you enter Tusayan, this hotel is on the left just past the turnabout. We missed the sign because it is obstructed from view by the shuttle shelter. GPS quit working before Tusayan. Had no WiFi connection until we left Grand Canyon. Could not connect to hotel WiFi.

    5
    « Very Comfortable & convenient to Canyon »

    Enjoyed our stay. Art at the restaurant was very kind in helping us plan the next day. He explained the shuttle system & got us details. The food was very good as was the service. We would stay here again

    4
    « Great location »

    The assistants at the front desk were very helpful and friendly. Our room was comfortable and quiet. But. . . we were disappointed that there was no complimentary breakfast. So many other inns offer it, the Squire Inn should too.

    2
    « I paid $200 for this? »

    Yes, I get it... You're at the entrance of a major National Park, you can charge almost anything and get away with it. From the outside, this place looks really nice and practically brand new. It's not until you get inside that you realize it's all a facade- literally! They put a new face on the buildings, even tried to update the interior decor, but you can never get rid of that old motel smell and feel. Also, what's with the No Pet policy? You're a Best Western, not Ritz Carlton. Make at least one building pet friendly, the place smells musty anyway. Finally, I'm sure that the vast majority of your guests arrived by car- you should account for that and fix your parking problem. It's not a pleasant experience to have to make three trips to my car parked 3 buildings away. On a positive note, the Wi-Fi was included and I was able to post this review.

    4
    « CG family vaca. »

    Pool was closed as new one being built, but bowling and Game Center made up for it. We stayed 2 nights and both nights are in the Pub which was convenient. Didn't care for the beds...husband and I slept poorly but our boys 14,11,9 had a great time. Clean, easy bus access right out front on Purple route to Grand Canyon.

    4
    « Good choice for the GC »

    Great location, received upgrade on arrival. Had a very spacious room. It was well cleaned, nice tv, big bath, ... First necessary meal was breakfast. Expensive, not so fast on the service and almost 5 dollar for a large orange juice which was not large and came straight out of the carton box.

    5
    « Would definitely stay here again »

    Clean, comfortable room with a nice layout. Large bathroom with an additional sink and makeup area outside of bathroom. Friendly, helpful staff. Fantastic location. Note: there is construction outside of the rooms in the 5000 building. Didn't bother us as we spent our day in the Grand Canyon and returned to the room after construction crews had gone for the day.

    5
    « My own thoughts »

    There are several choices when staying in the Grand Canyon Village. Best Western Grand Canyon Premiere Hotel is the only one I have ever stayed at. I do not know of the other hotel's amenities but if they could beat the Best Western Premiere they would have to go a long long way. I tend to doubt it could be done.

    3
    « Best West welcomes you »

    After hours of hiking through the national park with breathtaking views over the Grand Canyon, everybody is happy to have a place called home....even if it is just for one night. The Best Western hotel welcomes you with great smiles and pleasant surroundings, such as food and fun facilities and shops not far away. Unfortunatly the room we had, had some sort of an old ladies smell and we had to keep the window plus door open for several minutes to get rid of it, furthermore there was no dustbin in the bathroom which was rather unconvinient (if my female readers know what I mean) What I personally also found a bit unconvinient was the fact that the pool area was being rebuilt and therefore no outside sunbathing was possible. As I was hiking for several days the one thing I was really looking forward at this point of my journey was to relax at the pool, unfortunatly no information of this rather big construction was being published either....(not a big issue but a downside from.my part) Food service itself was good, service in the Pub a bit slow but overall not too bad, same goes for breakfast. Tho for a price of $200+ per night you could expect breakfast to be included...well its not...what to do.

    4
    « Clean and Comfortable »

    We were able to check in an hour early without any hassle whatsoever, which was much appreciated. This hotel is more of a complex than a hotel. We were located in the 2000 building, and it looked like they were expanding or doing some sort of construction. Whatever the case, we had no noise issues. There is an arcade, bowling alley, and a pub in the main building. The only downside was that the breakfast buffet was over $12 per person, which seemed a little high. We elected to eat granola bars instead. Overall, not a bad stay... We were able to get from the hotel to Hopi Point for the sunset within an hour, which is pretty good.

  • 5
    « Comfortable Hotel »

    This was a very comfortable stay. Beds were comfortable, lots of pillows on the bed! It was clean with easy access in and out. We did not eat in the onsite restaurant or get the "to go" breakfast. No complaints about this hotel at all..

    4
    « Brand new updated wing »

    About 10 minute drive from the entrance to Grand Canyon south rim. We got a room in the brand new wing and the rooms were fabulous - spacious, well appointed and comfortable. The hotel has an onsite coin laundry that was perfect. Breakfast is served in the main building. It's not free and wasn't that good either. There are a few restaurants within a mile of the hotel. The iMax theater showing the Grand Canyon movie is also very close. This is a great option for your next trip to Grand Canyon south rim.

    5
    « Grand Canyon visit »

    Two day visit to the grand canyon. This hotel is close to the park entrance & restaurants if you want to eat outside of the hotel. The hotel has two restaurants. One is casual & inexpensive & the other is a little higher end. They also offer a breakfast buffet on the second level if you prefer that choice. There was a nice bar area on the lower level that offered good service, food, TV's & music. There is a game room & bowling alley on site to entertain the kids. There is also a store/gift shop on site well stocked and good prices.. The hotel offers a concierge service which was very helpful with directions & tour information. There is also a computer available for printing boarding passes etc. Very clean hotel with great service. I'd highly recommend & would stay here again.

    4
    « Great option for a Grand Canyon vacation »

    We stayed here one night before exploring the Grand Canyon. The hotel was clean and quiet, with good proximity to the park. They even had breakfast available for those of us who were setting out early in the day. Would definitely recommend.

    4
    « Quality hotel and great location »

    If you don't get a room at one of the hotels along the South Rim of the Grand Canyon, Tusayan is a great location (only about 10 minutes from the park entrance). This hotel is a solid hotel choice with spacious, clean rooms. Check-in was very easy and friendly, and there was free wi-fi. There is also easy walking distance to a number of restaurants and small stores. The hotel has a few restaurants, and has a 6-lane bowling alley and arcade in the basement. Although my husband and I had no complaints about our room, two friends who traveled with us were in a room with a broken toilet and the toilet was not fixed for over a day. A broken toilet (and having to use the lobby toilet) is a pretty big deal. I understand if the hotel was fully booked and their room couldn't have been changed, but they were not offered any compensation for this inconvenience.

    3
    « Showing her age »

    Like all things within this park, they show just how old they are. The building from the outside seems to be up to date, however, the rooms after you check in after completely obvious how old they are. I was born in the mid 60's, these rooms have amenities from the seventies, The beds are clean, the sheets are new, the everything else is not. For the convenience of the distance to the park, 5 miles, it will do, but if I had to Drive from Williams to Tusayan, to get a better room, I would have.

    4
    « Very handy to the Grand Canyon »

    We stayed here one night - was very expensive but less than a 10 minute drive to the Canyon. The staff were very friendly and our room was lovely. We had dinner at the hotel's English pub which was reasonable and really yummy! The spa was great although very hot. There was an abundance of parking and they are currently building a new pool. The lobby was amazing! One annoyance - other guests got up early to see the sunrise over the Canyon and were very noisy!

    4
    « Next Best To Staying in the Park »

    When I made our reservation, I requested the first floor thinking it would be convenient to be on the lobby level. Be aware that the lobby is on the second floor. When we arrived, we were told there was nothing available on the lobby level, and we were given a room on the first floor. While the room was very nice, I felt like I was in the basement. I called the front desk, and they were able to move us to a 2nd floor lobby level room that was exactly like the original room but without the basement feel. The room was very nice and quite clean. It had a refrigerator and a microwave. The common areas are lovely with everything one could possibly want - restaurant, bowling alley, arcade, fitness room, gift shop, coffee shop etc. etc. They are adding on to the hotel making it a water resort. Breakfast is not included, but the buffet is nice and quite reasonably priced - $10.99 I think. There is a shuttle into the park which is helpful as the park fills up early and parking can be hard to find. I didn't find the front desk staff or the concierge especially friendly, but they were ok. We were happy to find a guest laundry that was reasonably priced; but I would advise the management to do a little maintenance on the washing machines as a moldy smell was evident before even entering the laundry room...nothing a bit of vinegar and/or baking soda wouldn't cure. We had a nice dinner in the on-site restaurant. The food and service were quite good. Overall, we had a pleasant stay.

    3
    « Overpriced and strange staff »

    We stayed here for one night whilst visiting the Grand Canyon. Upon checkin we were interrogated with some attitude regarding our choice of a basic room - 'you ARE aware that you're going to be in a basic room?!'...err yes? Room itself was pleasant - clean and modern, bit of a musty smell but not bad. Free wifi but no buffet breakfast. Parking lot was a nightmare - completely packed, had to park miles from our room location. You pay so much for the location, not the hotel, they'd be lucky to get half the rate that we paid if they were in any big city.

    4
    « Really nice staff, clean rooms etc, strangely good BBQ »

    It's a Best Western so there are no major surprises in terms of what you are getting. The rooms were clean, staff was really nice, all in all just what you need. There is a shuttle stop right in front so if you plan to take the shuttle that is a plus. The restaurant was unexpected and turned out to be really good and unique. The room is totally forgettable as is the music, but "BBQ and Beer" served up some legit BBQ. Brisket, pulled pork, ribs, chicken and corn bread, beans, corn on the cob, coleslaw -- in really nice, small portions. Picnic style. For two of us it was $22. Glad we checked it out. Only bummer was that the "grab n go" breakfast consisted of an orange and a tiny apple. Kinda strange.

  • 5
    « Great Location to be pampered »

    Nice hotel with plenty of parking, soon to be opened new swimming pool, lobby like a museum, nice staff, clean and friendly. Close to other restaurants, stores and easy access to the Park. This reviewer has nothing to add so stop bugging me for more characters.

    3
    « Nice enough stay for two nights »

    The check in staff were so friendly - lobby was lovely and the concierge was very helpful in helping us to decide what to do during our stay, especially as it was going to be raining pretty much the whole time! Rooms were big and comfortable but a little on the tired side. Not too far from the park entrance at all - and perfectly adequate for our holiday as we were too busy out and about. Nice to be near lots of choice for restaurants and convenience stores - though the in hotel restaurant was excellent and would definitely recommend eating there.

    4
    « Pricey but good location for South Rim »

    This is a beautiful property! The room was wonderful! The location is a very short drive to Grand Canyon National Park South Rim. The concerige? provided a park map and gave some great advise as to how to tackle our day. The only negative - food options. Most Best Westerns have some kind of breakfast room option that is included in the room price. You can get bagels, waffles, cereal, etc. This one didn't have that. There was a "Grab and Go" breakfast included. It was a sack with a bottle of water, a granola bar and the world's smallest apple. We looked at the breakfast buffet but it was very expensive and the options were kinda limited. Went to the cafe and was looking for a basic "bacon and eggs" breakfast. Not to be found on the menu. When I asked the waiter about it he shrugged and said..." You can get the side order of eggs and the side order of bacon and I can comp the coffee." The cup of coffee was $4.00!! We left and went down the street to a little coffee/bagel shop for a better option. Bottom line: We usually find good value at Best Western hotels. This was a mixed bag. Check in was quick but the staff member was kinda snarky. When I asked what my room number was, she rolled her eyes and pointed to the hand written number on my key holder. Like I should KNOW she had me covered even though she didn't say anything. Room was great! Property was lovely. I guess my overall feeling is.... good location for going to the canyon... very clean.... don't plan to eat there.

    5
    « Great place to stay outside the Grand Canyon »

    The hotel was clean, the room was large, the bed was comfortable, and the tv worked well (it was NBA playoff season otherwise we wouldn't have watched tv on vacation!) The hotel is very large and they are doing construction to make it even larger but since the work didn't start until 10 am and ended at 6 pm we have no complaints!

    3
    « Short Drive to Grand Canyon Entrance »

    Close to Grand Canyon Entrance. Rooms clean, average size, but whatever cleaning solution they used smells funny. Beds are comfortable, staff was polite and helpful. Free parking on site and game room/small bowling alley for people traveling with families. Restaurant is average, but when traveling to this area, I would recommend that you lower your food quality expectations.

    4
    « Nice hotel, Big rooms, Good restaurant, Bit Pricey but just down the road from the grand canyon »

    Pros: Great Location for Grand Canyon South Rim. Friendly and accommodating Staff. Comfortable beds, Big rooms, coffee machine in room, free coffee all day in lounge, good breakfast and nice restaurants and bars in the hotel, Pool room and bowling downstairs, Laundry machines on site. Great Wifi which is important as there is virtually no cell phone reception in Tusayan or the Grand Canyon. Cons: Bit Pricey and could do with a bit more parking space Overall: Would stay here again. They are also doing some renovations and looks like will have an outdoor pool shortly which will be rally nice.

    5
    « One of the best Best Westerns! »

    This is the place to stay for visiting the Grand Canyon. It's as close as you can get to the park entrance, so you can be in the canyon within 15 minutes of leaving the hotel - on a good day. Probably longer in the busier months. The rooms are wonderful, with microwave, fridge and GOOD coffee machines. All hotels in Ameruca have coffee machines but most of them use nasty coffee bags that make nasty coffee. This Best Western uses capsules that make the kind of coffee (caf and decaf) that you would pay good money for. Laundry facilities (1.50$ for wash and the same for tumble dry), ice machines, etc. All wonderful. We did not eat in the hotel as breakfast was 12$ and we only wanted coffee and fruit. Rooms are not cheap, even if you book ahead, but are wonderful. Holiday Inn etc are represented in Tusayan but I would return to the Best Western!

    2
    « Disappointing stay and very hot!! »

    We regularly stay at Best Westerns when we travel and have always had good experiences. This hotel greatly let us down as the price was high, but the room (which was spacious) was extremely hot as the air conditioning would only blow hot air (it was the middle of May). When I complained at check out as we were only there for 1 night, they did give us a credit which was appreciated but it was so disappointing to have such an amazing day at the Grand Canyon yet be unable to get any sleep at night due to a hot, hot room. I will say that the room was very big and clean - the lack of air conditing really brought down the whole experience

    5
    « Great hotel 1 mile from the Grand Canyon »

    This was a lovely hotel. Staff were polite and helpful. We were given a free upgrade to a larger room on arrival. Our room was very clean and nicely furnished. The hotel had good amenities with several restaurants and a bowling alley. It's also close to a variety of eateries, of which I can recommend RVs cafe. We did not eat in this hotel; breakfast was not included. The gym was adequate and a hot tub was available for use.

    5
    « Great choice »

    I have to admit, it was above the expectation, spacious room with 2 queen size beds, big bathroom with huge bathtab, clean, good parking lot, good location with nearby place to eat, Really good value for the money, recommend.

  • 5
    « Grand Canyon stay »

    I stayed in this hotel because it was close to the Grand Canyon. I was lucky to be put in the newest building. Only downside was the business center was in the main building so I had a short walk outside to get to it. Otherwise I was very pleased with my stay

    2
    « Disappointing »

    Overpriced and crowded. Food options all pricey and mediocre. Parking a problem. Bed sheets surprisingly cheesy for the costly room. Nice staff and useful location for Grand Canyon which is the point.

    3
    « Nice room, charged for every little thing »

    We traveled from Las Vegas to spend a day in the Grand Canyon area. The room we stayed in was very nice and clean and quiet as well. The front desk requested we alert them to any noise issues and they would address it and this was not an problem for us. However, when we booked the room through a booking site it did say free breakfast. We planned our time accordingly and woke up early for the meal, which was like trying to find cheese in a maze. When I finally found the buffet, it was $12. I explained to the hostess that we booked a room with the understanding that breakfast was included and she states yes, with an extra charge. This seemed to be a common theme as the night before when we asked if they had a deck of cards while we had a drink (which were also over priced) in the bar they apologized that the gift store was no longer open but sold me a very generic deck of cards adding a $6 charge to my room! They did not have matches, either. The bartender was awesome, I just want to add and we met some nice fellow travelers. So, my suggestions, as this area is literally in the middle of nowhere the prices are ridiculous, stop at any place on the way with a Walmart or Dollar Store. We did this and stocked up on snacks and beverages, bottled water and even laundry soap and softener because we planned on catching up our laundry before heading back to Vegas the next day and bought a small cooler to keep those things in. But we only bought food for the hiking around the canyon and planned to eat one nice meal and the "free" breakfast. Down the road at the steak house we ended up sharing a meal because the prices were way above what we had budgeted. One poor guy at the hotel was buying out the vending machine of his preferred drink because there was nowhere in town he could purchase it. And I think it was at least $2 each. I'm not counting down the hotel for this reason because the entire area takes advantage of the fact that you are miles from any other choices. We could have ate at one of the fast food places for cheaper but that is not the way we planned our stay. We did not want to rush around place to place we wanted to relax and enjoy our stay. I think this particular hotel could ensure return travelers and better reviews if they would anticipate the needs of their guests and accommodate them without charging for everything. Every bar should have at least a deck of cards! And a lighter or matches, it is not like smoking is illegal. These are just very easy things to do to make a guest feel even a little catered to. They have an amazing location and nice facilities, it would not take extra human effort to really bring people back or get word of mouth business.

    4
    « Good, comfortable stay »

    We wanted a hotel close but not within the Grand Canyon National Park and this one fitted the bill. We stayed in the new part of the hotel and found the room perfect, very clean and very comfortable, affording a very good nights sleep. The following morning we decided to have the buffet breakfast at the hotel, approx cost 12 dollars. Money well spent, the fresh and made to order omelettes were a great tasty touch. We would definitely stay at this hotel again, very good value.

    4
    « Grand Canyon Stay »

    During our short stay at the GC, we wanted the hotel to be close. It's location was great and it was only a 10 minute drive to the entrance. The room itself, was very nice and the hallway was quiet. Breakfast was pricey and they have two options: buffet or sit down restaurant. I would recommend based on cleanliness of the room and location to the GC.

    4
    « Friendly staff, great location, very quiet room »

    My wife and I stayed here two nights during our vacation. The room was spacious and well-appointed, but there was no shampoo/soap normally provided. I was able to obtain them at the front desk. This wasn't a big deal, just unusual. The second day they were present so it was just a fluke. We did have a problem with the air conditioning not cooling. The front desk said there were several rooms reporting the issue and they were working on finding the solution. Lucky for us it was unseasonably cool outside this week so the room eventually cooled off after sunset. We enjoyed the food and multiple dining options on the property. The buffet is a wonderful value even if it's not included in the price of the room. Our favorite thing about this hotel were the solid, thick walls preventing noise from the hallway. We stayed in a more expensive room at a different property in Scottsdale and were woken twice by a girls' weekend out. There were no sounds at all to disturb our sleep here! The guests all seemed respectful and polite and this, along with the nice staff, contributed to the pleasant stay.

    4
    « Surprising character. »

    This is not just a generic Best Western; it's a real hotel with a connection to its unique location. There are Grand Canyon-related art works with bronze sculptures and flowing water that are evocative and better than kitsch. The fire in the fireplace is real, fed with juniper and Ponderosa pine. A particularly nice touch is the historic photographs in our guest room, showing things like John Wesley Powell's boats at the base of the canyon and the Civilian Conservation Corps construction. Another nice touch is laying out paper bags with bottled water and granola bars for the guests before heading up to the canyon. We didn't try the restaurant food (not much for vegetarians) but did have a glass of wine, and the service was top-notch.

    5
    « Enhancing Your Stay at the Grand Canyone »

    We Always stay here at the Premier Grand Canyon. It is the best and your about 2 miles to the entrance of the Grand Canyon. The food is great the rooms and beds are wonderful. Their are other places outside of the hotel so if the hotel doesn't have what your looking for their is a General Store, a Liquor Store and other restaurants that you can enjoy. The staff are great ambassadors for Best Western Premier. You definitely get the best because you are treated that you a special. (And You Are Of Course) They have something for everyone even a bowling ally and games on the lower level. It is a treat to say the least. We Love it.

    5
    « Beautiful property »

    The resort will be beautiful when the pool/spa area is complete. Very convenient to the Grand Canyon South entrance. The rooms are large and very well decorated. Breakfast option of a grab bag was great.

    4
    « Great hotel »

    This hotel was really friendly and helpful. The room was huge, neat and tidy. The hotel was super close to the Grand Canyon and had good faculties. Breakfast was good, but not free, coffee could have been better. Great place, highly recommend to others.

  • 5
    « Excellent »

    My wife and I were staying here for two nights unfortunately my wife developed an abcess and needed an emergency dentist, Richard the concierge rang his personal dentist and got us an immediate appointment The next day her condition worsened and again Richard went the extra mile to help me get her to hospital in flagstaff we are eternally greatful for his help As for the hotel we found it to be very clean all the staff were very helpful and enthusiastic the food is absolutely fine and reasonably priced Would definitely recommend

    5
    « 2 days near grand canton »

    Excellent location. The rooms were similar to motel, separate entrance to each room, not connected to lobby. The rooms were clean and comfortable. The lobby was very nice, there was an arcade, pool table and bowling alley in the hotel. A small breakfast was provided in a brown bag between 5:30-6:30am for those who wanted an early start before going hiking in the canyon. Buffet breakfast not included in the price so we skipped it, that was the only drawback. The location was fantastic, direct drive up to the canyon, made it easy to come and go. Definitely would recommend to friends.

    5
    « Fantastic find »

    The room had very comfortable beds and very large rooms, the bath was extra large and had an extra vanity out side of bath room. It was very well decorated and was one of the nicest Best Westerns I have stayed at.

    4
    « Clean and New »

    Good service; good hotel. Large accommodations. This is a very spread out hotel so a bit confusing to find the lobby. However, it is within minutes from the canyon opening and there is no hassle with parking, checkin, check out.

    4
    « Close to Grand Canyon »

    Very nice hotel, right on the road to the Grand Canyon. The day we went to the park it took us about 40 minutes to get through the admission gate because there was a LOT of traffic, but it should only take about 15 minutes with normal traffic. The room was nicely decorated (Southwestern decor), and beds were very comfy. The front desk staff and hotel staff were very friendly, helpful and polite. We were able to check in early, which was a nice welcome after a long day on the road. There are three buildings with rooms. Could be a little more parking.

    4
    « Great Local // »

    The room was fantastic / plenty of space / comfy beds + pillows. Clean / bathroom great size / coffee maker / tele / radio / wifi. Just out sde the park and right next to the Helicopter Airport. So what more could you ask for....... what a shame the food in the down stairs break fast room was terrible. We were always to late up for the upstairs breakie room // so that may have been better. For dinner we went to The Steak House situated at the other end of town... real cowboy dinning // great Value // and thr food was fantastic.

    4
    « Hotel »

    This is a good and clean hotel. Very friendly staff. Nearby the np and the helicopter airport. Also the possibility to eat in the hotel. Nice dining. Tusayan is also a good quiet town wit all tourist necessaties

    4
    « Classy, pleasing hotel »

    The lobby's curving staircase was an elegant touch. The front desk was accommodating and intent to please. There were several buildings; our '7000 building' was accessed through a cozy, welcoming sitting room with comfy chairs and a TV. Once in our second floor room, we found it spacious and with modern, upscale feattures. We were extremely satisfied with the cleanliness as well as the contemporary design. Though we overlooked a courtyard currently in the construction phase of a new pool, the view should eventually be quite pleasant. We took our meals out, so have no opinion of the on site restaurants. The snack 'go-bags' offered at checkout were welcome for our Canyon-bound crew. Our single disappointment, since we traveled with a child, was the surprise closure of the arcade because it was reserved all evening for a private party---hence, four stars instead of five.

    4
    « Close to Grand Canyon »

    This hotel is just minutes from the entrance of the Grand Canyon South Rim. Accommodations are extremely nice - large room with sitting area, internet access and 3 different dining options. There is also a fun area with a bowling alley, pool tables and video games. The facility is very clean and the bed is extremely comfortable. Breakfast is a buffet with cook to order eggs and make your own waffles. We were a little late getting to breakfast (it is over at 9:30am) and the offering on the hot bar was a little slim and not as hot as I would have liked. With the option of the cook to order eggs/omelets we were still able to have a good hot breakfast. We had dinner in the Canyon Room and the food was good - nothing outstanding. We looked at the other options (menus were available) and made our choice based on what we wanted to eat. The staff was very good and extremely accommodating. I had made some gift purchases after we finished eating and then decided during the night that I did not want a couple of the items I had bought. When I went to the gift shop the next morning, the clerk was very helpful to allow me to return those items. I did think the cost was a little expensive; but for the convenience, cleanliness and very competent staff I would probably stay here again.

    2
    « Average hotel at best »

    We chose this hotel due to reviews on TripAdvisor. There are a few hotels which at located just outside of the south entrance of the Grand Canyon. This one had better ratings than the Grand Canyon Hotel. I am fearful of what I would have found had I gone there instead. The best feature of this hotel is that it is close to the entrance of the Grand Canyon and I didn't need to book it 6 months in advance. Rooms - The Hotel entrance is very nice and has a quality feel to it. However, the rooms need updating. While the usual amenities were provided, it's not as comfortable as Marriott's value line of hotels (Fairfield Inn, Springhill Suites, etc.). The sheets were full of fuzz and showed severe wear. Service - Concierge was friendly and helpful. Check in staff was helpful. Restaurant - We did eat one of the restaurants on site. We are sorry that we did. There was only 2 people running the bar/service but that wasn't the slow part. The kitchen was really slow. We waited nearly an hour for our food. Parking - Parking can be a challenge here if the hotel is sold out. Overall, I'm not sure I would return to this hotel. There is a Holiday Inn Express a block away and the Canyon Hotel across the street.

  • 5
    « Visiting gcnp »

    The hotel is only minutes away from the grand canyon national park, which makes the travel very convenient if you want to go back and rest before continuing your visit at the park. The rooms are big, spacious and pretty. The staff helpful.

    4
    « Soft Pillows and Friendly Staff! »

    The staff were very friendly. The rooms were filling up quickly even if we had reservation. They found a quiet area for us. Easy first level access, which was a great help for people with disabilities. Love that the rooms have a second vanity in the room and not just in the bathroom. Not very excited about the reclaimed water for flushing and the sign that said 'do not get in contact', but it seems the hotel is working to be environmentally friendly so maybe I'll give that one to them. Not crazy about the leather accent pillow on the bed. Not sure how you can keep that sanitary. But the bed is very comfortable and I appreciate the nice clean and warm blanket that was in the room. That was a double plus. Also loved that there were two luggage racks. We will have to come back!

    5
    « Amazing »

    We just left this hotel and it was great. The staff were lovely and told us they upgraded our room for free when we went to check in. The hotel is warm and cosy and was great to stay the night. It's so close to food and the entrance to the south rim. They also have bowling and an arcade which we didn't get to try out. Would definitely stay here again!

    4
    « Very close to the south rim of Grand Canyon »

    Our room was spacious and clean. Beds were comfortable with lots of pillows. Lots of hot water. It was a great place to lay your head after a day of hiking. The hotel was close to the south rim where you arrive for the sunrise fairly quickly. Our only compliant was that due to their construction, parking was more limited.

    5
    « Excellent! »

    The room had all kinds of amenities including coffee machine, which was very handy in the afternoon after walking around all day in the canyon. I did not eat in the hotel but my friends did and enjoyed it. I recommend this hotel, although not very cheap.

    5
    « Perfect location for excursion into South Grand Canyon »

    Easy to get to, and easy to go into the South Rim of Grand Canyon, within minutes (depending on time of year). Rooms were a good size, clean and comfortable. Staff was friendly and helpful with any questions we had. A good selection of both onsite and local restaurants.

    4
    « Grand Canyon vacation »

    Best facility in the area. Rates were more expensive than expected but overall was the best offering we found in the area. Would definitely recommend and would stay here again. Staff was helpful and accommodating.

    4
    « Pretty decent stay »

    My husband and I stayed at this hotel back in April while we visited the grand canyon. For starters, the hotel is located minutes from the national park which is great, it's in an easy to find location so you won't get lost, and the rooms are pretty decent aside from being a little old and out dated. The one thing I wished that this best western offered was a complimentary breakfast like other best westerns. What we enjoyed the most was that they allowed us to check in early so we could start our adventures in the canyon without worrying about luggage in our car.

    5
    « Good choice close to the Grand Caynon »

    We were pleased with our stay at this hotel. The rooms were well furnished and comfortable. It was very convenient to Grand Canyon National Park. The staff gave us helpful information regarding the best ways to get around and park at the park.

    5
    « Excellent Choice »

    While the hotel was lovely with great amenities, the manager Regis was outstanding! He was the epitome of customer service, helping us with so much useful info for our return trip to Sedona, even printing out maps for us. He gave us such personal attention and much of his time for which we were most appreciative. Convenient, great place to stay if visiting the Grand Canyon.

  • 5
    « Pleasant Stay »

    The hotel was very clean and we got a good night's rest before hiking the Grand Canyon trails the next day. We loved the fact that it was such a great value, with how close it is to the Grand Canyon. One of the queen beds was a little sunken in and seemed like it needed to be rotated, so we just slept in the other bed instead. Wasn't a big deal for us. Highly recommended and we would stay here again the future!

    3
    « Its a Best Western... »

    This place was fine, but I'm not sure what all the glowing reviews were about. Reading other reviews it looks like some of the rooms were updated. Ours definitely was not but is was clean and the bed comfy enough. That's all we really were asking for as we were just using it as a place to sleep while visiting the canyon. The restaurant was a bit expensive and had a lot of negative reviews so we went to some other places in town. Front desk staff was nice enough. Parking was very tight at night but since we were a little bit of a hike from the main lobby there were always a couple spots by our building. I'm sure the arcade area would be nice for families but we didn't use it. To me this place is just an overpriced Best Western. Clean but don't expect much more. If we go back I'll probably look into another property depending on price/availability.

    4
    « Clean, Big Rooms »

    We had an excellent stay at the Best Western. Lovely big rooms which housed 2 adults & 2 babies. We didn't book a crib in advance & reception were very good at getting us 1. Meals in the hotel weren't badly priced in comparison to restaurants in the area & the 1 meal we had in the restaurant was very nice. It was a shame breakfast was an additional charge. Not a huge selection for the price, but nice to have the omelette / egg station.

    5
    « An excellent place »

    The Grand Canyon Squire Inn is a great base for exploring Grand Canyon National Park. The rooms are very good. The dining room is excellent, especially the half chicken. Also, the Grand Canyon NP shuttle stops right there.

    5
    « Perfect place to stay! »

    Stayed 2 nights with our daughter & son-in-law (upper 20's), we are in our early 60's. Great place for all of us! The king bed room had a nice sitting area for us to hang out together. Fun to have the arcade, pub, & bowling alley too! Great dinner at the Coronada Room the 1st night and enjoyed the casual BBQ the next after a full day of exploring.

    4
    « Comfortable and quiet... »

    This place gets booked and I mean BOOKED every single night. It wasn't even high season when we stayed here. Even so, they deliver a pretty good product. The room was clean and comfortable. That's all I ask. My time was spent seeing the Canyon, not staying in the room. A word to the wise, though. The restaurants here in Tusayan are really bad. Keep your expectations low.

    3
    « Pit stop before Grand Canyon »

    We booked our room through Booking.com no issues with this, we left our hotel in Williams & as we were early we stopped off to see if we could leave 1 vehicle at the Best Western, the lady on reception was amazing not sure of her name but very helpful so we thought we were in for a great stay!! When we returned from the Grand Canyon we parked up & headed to the reception, we were with friends so there were 2 rooms booked. The lady on reception name if memory serves me right Angela? was not enthusiastic & all she did was yawn, we passed comment she said late night & partied hard! Still no real interest in making sure we were ok, but continued to yawn very unprofessional we have stayed in many hotels on our trek across USA doing Route 66 & I have to say this is overpriced & not value for money regardless of the location, our friends then poured a coffee which was supposed to be available anytime but this was cold it was brought to the attention of a member of staff & eventually rectified, there was no breakfast however if you wanted to collect your grab bag we were told to be at reception for 5.45am ? We needed to eat so headed to the Squire Bar drinks were expensive 3 alcohol & 1 soft drink came to just over $23 much more than we have paid anywhere else!!! The hotel was spotless & room was comfortable but not worth any more than we have paid that included breakfast as the Choice Hotels do, we obviously paid for location not service. If we were to stay in the area again I would look at another hotel. On checking out the lady was typing away & asked me to wait which I did, she then said bear with me & eventually took my door key & have me my receipt,

    5
    « excellent best western »

    The accommodations were quiet, comfortable, clean, beautiful. We stayed in the building separate from the main, with one level. A housekeeping staff member was particularly attentive and helpful. The hotel location was perfect, only 5-10 minutes from the rim.

    5
    « Grand does not seem adequate »

    Great hotel great staff minutes from Grand canyon. Stayed here with my wife for our 20th anniversary had an awesome stay with great people excellent dinner. Can not say enough good things about the staff, they were very informed and gave us great advice in seeing the canyon

    5
    « Very nice property »

    Close to the park entrance and restaurants outside the park. Close to airport but not a problem at night and if you are hanging in the hotel during the day instead of the Canyon, something must be wrong. Has a restaurant which we didn't try but breakfast buffet was included with our room price. Limited selection but nice omelette station. Also has a pub downstairs next to an arcade and bowling alley for families. Didn't try the pool or fitness center but business center was adequate for printing boarding passes. They are expanding but would stay here again.

  • 2
    « Aweful »

    Overpriced food and drinks. Desk girl yawning in front of us when checking in & cold coffee. Room fine but the service is poor and cost of anything else is high. We walked 200 m up the road to the Mexican for dinner which was great. No breakfast included in price- go to the Mexican for an American breakfast. As this is a visit of a lifetime for most to the Cannon, Best Western added nothing to the experience but are just cashing in on their position.

    5
    « Great place to stay »

    I've stayed at this hotel 4 times in 2007, 2011, 2012 and 2015. It's a nice place to stay and the complex is huge. There's a nice display of traditional western Cowboy artifacts and there's even a waterfall in the lobby! The rooms are pretty spacious and very comfortable and overall the whole place is well looked after. My only gripes are the food is very expensive especially the breakfast which for a buffet is vastly overpriced. There are 2 restaurants, I prefer the sports bar type one downstairs which is cheaper. I guess you do have to remember you're on the edge of a national park and the price of the rooms and food at any Hotels in Tusayan reflect that. The reason I give it 4 stars, though I considered a 3 due to the expensive mediocre breakfast and the fact that on my last visit they'd removed the nice pool they had to build 1 of 3 more accommodation blocks. Having said that I'd still stay there again.

    3
    « Dated room »

    We stopped on our way from Napa Valley. The location was perfect since we were touring Yosemite the next day. There were no king rooms available. Our room smelled musty and was very crowded. Not at all what I expected from the pictures on their website. Internet services were very poor.

    4
    « Affordable »

    We stopped here on our way from CA to CO and was the best idea ever. The location seems far but when you are planning to visit the Grand Canyon this is super convenient. We have to little ones who loved the hotel as well, especially the large tub in the room. The waterfall kept the little one occupied all night since he couldn't sleep, but it was nice that he was able to run and play without disrupting other guest. Each hallway had a door to close off the noise from common areas.

    5
    « Great stay »

    We stayed here on our visit to the Grand Canyon. Very nice hotel to stay at if you don't want to stay inside the park. Staff was friendly. Check in took awhile only due to the number of people checking in at the same time. Rooms were clean and spacious. Beds were comfortable. The hotel was doing some renovation but it didn't affect us negatively.

    3
    « Not as advertised »

    Great room, easy to find, just outside the park. No pool, no free breakfast as advertised. Our room is big, comfortable big bathroom. We complained about the $30 breakfast and they gave us some story they don't control the corporate web site. The business centre is really just a few computers to browse the Internet - no access to USB or DVD. So this Best Western, the owner only follows some of the corporate concept.

    4
    « Great facilities and location but room only adequate »

    We stayed for 3 nights here. Its a great location and easy to find. I'll start with the negatives - the room was very small and cramped for the 4 of us and cold too. The temperature was around freezing but I wouldn't think this is unusual for the location. There was an extra heater but it was too noisy and dried the air too much to have it on for long. The facilities however were brilliant. The food in the restaurant (breakfast and dinner) and the pub was good and plentiful, I loved the western style food in the restaurant. The basement has a bowling alley, pool tables, pinball, slots etc with which we had a lot of fun with the children. Overall I would thoroughly recommend but a room overhaul is much needed

    3
    « If you want to stay cool, plan to sleep with open windows »

    We were excited to be upgraded to a suite when we checked in but we were annoyed to realize that the A/C did not work in our awesome suite. It got down to below freezing at night and even with a window open and a fan our room was too hot to sleep in. The breakfast buffet was too expensive for what they offered. Everything was cold except for the eggs, which were made to order. The property itself was pretty cool, lots of things to do. And I really appreciated the location, it is very close to the entrance to the park.

    4
    « 3rd phase of our honeymoon.... »

    Arrived in Tusayan after a long drive from Las Vegas via the Hoover Dam. This hotel is on the edge of town and very easy to spot as you drive in. One of the larger complexes. Reception is typically western and cosy with a nice fire and their showcase restaurant to the left. Reception staff very efficient and friendly and we were given a key to our room with a 'congratulations on your honeymoon, we've given you a lovely room'. Fab, so we drove the car around to the block our room was located in. Room was in an older block, very large with 2 queen beds and loads of space. Only problem was the drain outlet for the sewer system was outside so the smell of sewerage outside the room was awful. Whilst the room did not smell, i didnt want to walk out to that. So off i trotted to reception who were surprised it smelt but changed us to another room in another block. So in the car went our suitcases and off we went to the next block. Unloaded and dragged our suitcases in.... To a tiny room that looked old and shabby with the tiniest toilet in the world! We were going to make the most of it as we were only staying 3 nights and went to the bar for a drink. After much deliberation (as we hate to complain), we decided that the room really wasn't all that and definitely not the standard of our first room and for our honeymoon, we shouldn't just put up. So again we went to reception and a fantastic lady completely understood and shuffled bookings around and gave us a room in a new block, only opened 2 weeks ago. Well the difference in standard was astounding. The room was large, beds huge, facilities modern. We were super happy! Food in their main restaurant was lovely and would happily recommend a visit if in town. The games room was a nice touch and we gave the air hockey and pool tables a whirl. Breakfast was also well cooked and tasty. Eggs Benedict with asparagus came with the best cooked asparagus I've had for a long time. Didn't try the breakfast buffet because at $30 was more pricey than the huge buffet at the Wynn hotel in Vegas! Overall great hotel and would stay again... In a new block....

    4
    « Very practical »

    Having stayed in the GC NP for 3 nights in a pretty uninspiring facility, it was nice to get to a very comfortable hotel just a stone's throw away. Friendly staff, beautiful rooms, made this a great stay. Tusayan is a strange location, but guess it serves a purpose.

  • 5
    « Nice place to stay »

    Our family was very comfortable staying here. We have 3 young children and while it was a tad cramped it was warm and beds were comfortable. We unfortunately came during a snow storm so our time at the Canyon was limited, however our time in the room was very comfortable. I liked that there was a heater in the bathroom and a nice kitchenette area. The next morning we ate at the breakfast buffet and found that very good and easier than driving to find food in the snow. We will definitely stay here again if we go back.

    2
    « Disappointing hotel / motel »

    So you don't have a ton of choices by the Grand Canyon National Park. This hotel is right outside the main entrance to the park and across the street from a bunch of restaurants and the most expensive McDonlds on earth. Parking later at night is a disaster. There is not enough parking spaces on the property so it turns into an every man for themselves style of parking lot. There are indoor (hotel) rooms and there are outdoor (motel) style rooms. We ended up in the latter which enabled us to park right outside the door. The room was big but not that clean. The bathroom smelled bad and had mold growing on the ceiling and walls. The main lobby is nice and there is a bowing alley downstairs which was fun. Stay away from the restaurant in the lobby. It was expensive and the food was disgusting. We would not stay here again.

    4
    « Convenient to the National Park »

    We spent two restless nights at this hotel. Our room was located in a dormitory style block away from the main reception area, and our room was located on the ground floor next to the entrance/exit. The room was OK. The bed was comfortable. I would recommend you check room location and select something in the middle of a row (away from exits) for a better quality night's sleep. We didn't eat at the hotel, choosing instead to try the local restaurants. There's a nice little café near the National Geographic Visitor Center (great for breaky) and a really good Mexican (walking distance from the hotel).

    5
    « Great luxury hotel »

    We had the king suite and we got more than we bargained for. The room was huge and included a queen size sofa, coffee table, table and chairs, plus a desk and chair. The room had large garden tub with a shower. The bathroom had a very large counter with full length mirror and sink. It had a second large counter, mirror, and sink in the room which allowed birth us to get ready at the same time. There was plenty of light, and the AC worked great and was quiet. The hotel itself was very clean and the staff very friendly. There are four restaurants in the hotel but we only ate at one. We had dinner at the Canyon Room. It was pricey and not very good. Parking was a little screwy but once I looked at the hotel map I was able to figure it out. Close to the south entrance of the park. There is no free breakfast and the restaurants are pricey so we went to RP'S Stage Stop for a quick breakfast sandwich.

    5
    « Grand Canyon value - 10 minutes outside the park »

    This Best Western is good value and very comfortable. Location - great, just 10 minutes from GC. The rooms are spacious and simply but nicely appointed with comfortable beds. Nice lobby area where many congregated to chat and check their email. Did not eat at the restaurant but it looked nice and was quite busy. Have laundry at the end of each hall and many other amenities that we did not have time to use. only problem was long check out line in the morning.

    5
    « Top notch renovated hotel if you are in 7000 square »

    We picked this hotel on booking.com based on its reviews and it was a very good choice. It is only a couple of miles away from the South Rim Grand Canyon entrance and 0.5 mile away from the Tusayan airport encompassing Grand Canyon scenic airline for example. A few good restaurants are also surrounding the place. The room in The renovated aisle (7000 square) was very large with a fridge and a microwave, a luxurious bathroom and a desk. Free Internet but average speeding. A perfect place to visit the south rim and it will become even better once completely renovated. There were stil some work performed between the buildings.

    4
    « Lovely room and near lots of restaurants »

    This hotel is just outside the park and the hotel is near plenty of places to eat. The room was large, the beds comfy and there was a coffee maker. No breakfast included. Building work seemed to be going on when we were there. Not a problem for us as we were staying 1 night and up and out early but may be worth checking if you're going soon.

    3
    « Great hotel but lacking management »

    This hotel was a last minute booking and thanks god that it had rooms since it was one of the most highly rated hotels in the area. The location of the property is great, just outside the entrance of the Grand Canyon. Also the hotel has a lot of amenities which were helpful in making the stay great. However I did have a lot of issues with the management, when I checked in my rooms were messed up, which I had to get changed. When I called before I got there they told me the rooms would be next to eachother but when I got there they said Nothing is for sure, so I had to downgrade one of my rooms. After that, in the morning when I went for breakfast, even though I was told it would be for the entire family they kept telling me I only purchased it for one person which I had to later sort out. For dinner, they last never asked us how many people they table was for so when we went down she said that there is only a table for 4 even though we were 7. Overall the hotel is beautiful and at such an amazing location. However if the staff is sharpened up the hotel can be even better for customers!

    4
    « Nice overnight stay for Grand Canyon visit; but a little pricey »

    After traveling all day, we stayed one night expecting a reasonably comfortable, cost-effective room for which the Best Western chain is known. Comfortable - yes; cost-effective - no. ($200+, non-smoking) The room was cozy, king bed comfortable and clean. A "plus" was the Keurig coffee maker. Free WiFi (but as is in most WiFi-free lodging - terribly slow). The facility had a restaurant, a lounge area with wood-fired fireplace and a gift shop. Be forewarned that the restaurant was surprisingly pricey - we decided to drive down the road and found several good choices to eat. The location is convenient - only a couple of miles to Grand Canyon South Entrance.

    5
    « 5-Star in every way! »

    We stayed here just one night but the hotel and staff made a huge and positive impression on us. When I booked the reservation, I had no idea this Best Western (or any BW, for that matter) could be this nice. As soon as you walk into the lobby, you see open spaces and artwork, with the front desk straight ahead. There are places to sit and enjoy the surroundings, if you want to relax. They also have an arcade, bowling alley, pool, spa, restaurant and a very nice gift shop. The room was clean, comfortable and well appointed. We were is a suite so it was also quite roomy. But the best part of our stay was the staff, especially Regis, the front desk supervisor. He and his staff were exceedingly helpful, knowledgable about the area and genuinely interested in making your stay as welcoming as possible. If I could give them 10 stars, I would. Things to know: the restaurant is a bit pricey, especially for family with kids. Entrees range from $18 to $38. But the food and service were great. There is only one gas station in town and their gas prices were nearly a dollar more than in Las Vegas. The drive to the south rim is an easy 10-minute drive, make

  • 4
    « Enjoyed our stay »

    We stayed 3 nights at the BEST WESTERN in Tusayan for our trip to the Grand Canyon. Check-in was uneventful and the staff was helpful in getting a room prior to the official check-in time. The room was large, clean with some nice amenities such as a large tub, couch, and vanity area. Internet was fairly slow. Hallways were we were located were pretty dark and somewhat foreboding. But the rest of the hotel was interesting, with statues and fountains inside. It is a large property and spread out. The breakfast buffet was a fairly sparse and we went for the table service restaurant after that. The hotel is located just a few miles from the park entrance. I am very glad we stayed outside the park. The hotels inside seemed very crowded and busy compared to in town. Overall, we enjoyed our stay, liked the hotel, and would go back.

    4
    « Convenient location and brand new rooms »

    We had 2 rooms at the BW squire Inn during a recent trip to the Grand Canyon. Hotel is conveniently located few minutes away from Grand Canyon park entrance. We were offered renovated rooms in main building or new rooms in new building. We opted for latter. They were great! Clean, spacious, fridge and microwave in room. Perfect for traveling with small kids. Hotel had lots of amenities which we did not use. Highly recommend this hotel to anyone traveling here. Gave 4 stars as breakfast buffet was just average as was the upstairs dining room where it was set up.

    4
    « Best hotel in the area »

    This hotel tries very hard and mostly succeed. There is a lot to do on property and it is very close to the Grand Canyon. I did not love the very overpriced breakfast and we did not try the resteraunt after the mediocre breakfast. The bartender in the upstairs bar was very nice.

    4
    « Amazing Grand Canyon! »

    I stayed here with a large group to hike the Grand Canyon. We all had rooms on one side of the hotel which was nice. The rooms are basic but a good size, clean, with lots of great little amenities such as a fridge, microwave, safe and separate vanity table/mirror. It is a very close drive to the Grand Canyon if you are planning to visit it and a short walk over to small shops. The overall property is nice and has a bowling alley and arcade and free coffee/tea in the lobby in the morning. Everything was great except my breakfast take out I ordered, the mixed berries had some mold on them. I'm not one to complain about it too much, but for the price I'm paying for breakfast, I would have liked to eat some of the fruit I'm paying for. Other than that, I would still stay here again and totally recommend it to others!

    5
    « Amazing Hotel. »

    We just returned from 4 days at Best Western Premier Grand Canyon Squire Inn. We have stayed at many Best Westerns, but this is like no other. It is a Resort atmosphere. There is so much to do, form the Bowling Alley, to the Gift Shop. It is Immaculately clean and all of the staff are so friendly and informative. They all seem so happy to be working in this beautiful Resort. There is construction in progress, but we stayed in the main building. The room had many updates. The King bed and pillows are very comfy. The room was so clean and bright and was cleaned daily. There are two sinks, which we thought was such a good idea. One in the bathroom and the other in the setting area. There is a spa on site which we used and it too, was sparkling clean. There is a great exercise room and a business center. There are at least 4 restaurants on site and two pubs. We ate at the Canyon Room and the food was GREAT!! The staff was good and very attentive. There were 4 of us and all of us loved our food. We were there from April 9th thru the 12th.

    4
    « Grand Canyon 2016 »

    Beautiful property. Large, clean, well decorated room. The only bad thing was their breakfast. There were two 'fry cooks' but neither of them spoke English well enough to prepare eggs properly. Other than that, it was the same old pitiful pancakes, greasy meat & bread toasters that don't work very well. They provided coffee cups & juice glasses. Why couldn't they provide larger glasses for water? Other than the 'fry cooks' it was the same cold breakfast served 'free' at other Best Western properties. This one, however, costs $12.50! With that experience, we didn't attempt any other meals there.

    4
    « Great experience! »

    Hotel rooms were great, clean and modern. They also were large, which I appreciate. Tge staff was good too. The fine dining restaurant there has good food but the much less expensive one has ok to bad food for dinner, but their breakfast was decent. It's a small town so there are very few dining options.

    5
    « Customer service at its finest! »

    We have a 4 year old boy with moderate allergies. They assigned us a room and all was well so we dropped the bags and started sight seeing. However, when we finally made it back to the room both me and my son started feeling very sick and started coughing. I notified the front desk and with in a few minutes they had me and my family switched out to an upgraded room in a different building. I even offered to pay for the difference but was not allowed. As a business owner, this is exactly the kind of service I look for. Thank you Mrs Mary at the front desk.. Y'all have been great!

    4
    « Convenient location »

    Very convenient location to the Grand Canyon with reasonable pricing for outside the park. Only a few min. drive to the grand Canyon entrance. Quite location with close by restaurants, fast food and convenience stores.

    3
    « Did its Job »

    Nothing spectacular,however wasn't looking for anything Grand in the Grand Canyon. Was a little more expensive than I would have liked, but at the same time that's what you get being in a higher volume tourist spot. So outside of camping the hotel was exactly what my girlfriend and I needed for our trip to the Grand Canyon. A place to rest after hiking in the park all day. Close to all the restaurants outside the park. Thanks to BEST WESTERN PREMIER Grand Canyon Squire Inn for a place to retire our sore feet and back!

  • 4
    « Room good, terrible restaurant »

    The room was fine for what it was needed for which was just to visit the canyon so we were out all day. We were in the new section of hotel so very clean, good size bathroom and room generally and good facilities. Beware of going to the restaurant if you can even call it that. We went on first night as had been driving all day and didn't want to scout around but in hindsight wish we had bothered! There was only 5 options of meals, all meat and all fried or processed. Considering what you get it's also quite expensive. We didn't even bother going there for breakfast so couldn't comment on that. The staff were attentive and friendly though. To be honest the town as a whole doesn't offer a great selection of eating places so be aware of that. We went to the hotel directly over the road for breakfast both days of our stay which was a pretty good buffet.

    5
    « Wonerful place to stay when visiting the beautiful Grand Canyon! »

    When planning our trip to the Grand Canyon we researched a ton of options for places to stay. All the hotels at Grand Canyon Village were booked for months. We knew we were going to spend most of the time @ south rim, but also travel to east rim and even down to the painted desert. Looking at Williams, Flagstaff and even Page we found most of the options to be wanting. In the end instincts told us this Best Western in Tusayan was the place to be - and we were not disappointed. A lovely hotel! Clean, comfortable, large. Friendly staff throughout. Nice gift shop with lots of options. 3 or 4 different options for places to eat. Even a couple of bowling lanes and a game room if you're looking for something to do once the sun goes down. Totally recommend staying here when visiting the beautiful Grand Canyon!!

    4
    « Very nice Hotel »

    Room and Hotel was VERY nice. Enjoyed our stay in the room. Beds were very comfortable. But would give the restaurant a minus due to price and food quality. Service was great. Concierge was very helpful.

    4
    « Best Hotel closest to Grand Canyon »

    Nice place to stay. Beautiful, large comfortable rooms. Very close to Grand Canyon but still expensive for just a night stay. Staff very friendly and helpful. Breakfast buffet needs work. If you like your comfort and don't want to stay (or there is no room available inside the national park then this is the place for you.

    1
    « Very disappointed »

    Sadly this was the worst hotel of the 10 we stayed in during our US holiday & we checked out early due to a terrible night. The rooms in the old block are definitely not Premier standard. Both queen beds were lumpy and only one had Egyptian cotton sheets, there was mold on the windows and the room vibrated when people walked down the corridor.The bathroom was very small and dated and the whole room felt ready for a total makeover which the hotel is in the process of doing. Hence it was like living on a building site. So be warned only stay in the new block.

    4
    « Nice Stay for the Grand Canyon »

    This hotel is perfect for families going to the Grand Canyon. The rooms are outdated, but they are adding additions on and I assume they will be remodeling the main hotel's interior. The rooms are Very big and perfect for families. The only thing is they do not have convenient outlets to charge up technology. Everyone was Very nice and pleasant except the front desk lady that checked us in. She had a snotty attitude and acted like she didn't want to be there. Otherwise everyone on the property were very nice and professional.

    4
    « Great location, nice facilities »

    I've chosen this place due to the proximity to the Grand Canyon Park entrance (South Rim) and the price, even though I've booked only couple months in advance. The stay was a bit expensive (~ $ 350 per night), however, it totally worth it. The hotel is located ~5mins drive from the park entrance, which is extremely convenient and gives you the flexibility of arriving at the grand canyon quite early in the morning and leaving quite late without having to face too much traffic and driving. The hotel facilities are very nice and pretty. The breakfest was not included, however you could pay ~$ 15 per person and have access to their all you can eat buffet (very nice by the way). The offer parking outside the building and that is a bit incovenient if you are visiting Grand Canyon during winter time with lots of snows. It will take you about 20min to melt and clean all the snow. It would be nice if they had underground parking. The room is very nice and comfortable, nice beds and the bathrom is extremly large. The only thing I did not like was the service at the dinning place (hotel restaunt). I was there last Christmas and they restricted the menu to few options (only one vegetarian - I am vegetarian) even though the hotel employees have told me they would serve their entire menu. Overall, I recommend this hotel.

    3
    « Fine for the Grand Canyon »

    The whole surrounding area of the Grand Canyon needs a makeover. It's neither folksy/charming nor overly commercialized. For 5 million people visiting a year everything could be upgraded. Especially the food. The hotel itself was just middle of the road. The bowling alley and game room were a nice touch, but again, could have been updated.

    4
    « Good Hotel and handy if you are going to the Grand Canyon »

    I stayed there in January whilst going to view the Grand Canyon. It was actually snowing and the Canyon was covered in Fog so couldn't see anything but will be back in June again staying here. The hotel is older but they are doing parts of it up. I found the room ok and had no issues while staying there. The bar and restaurant where very good and there was also an arcade with bowling lanes as well. I found getting to the breakfast room awkward on the first day but once you know where it is there is no problem. There was ample parking and the Grand Canyon is only a short distance away. There are also plenty of restaurants close by if you fancy going out one evening. Would try and go off season if you can as the prices go up a lot during peak times, my next trip is 3 times more expensive than the last one.

    3
    « Average Hotel close to the canyon »

    It was a quiet comfy room close to the Canyon but I felt a bit over priced for what you get. Clean, yes, comfy, not too bad but pricy for no breakfast and a bit dated. The room was warm but he heater was a bit noisy. We stayed there because we couldn't get in anywhere else. The front desk staff was very friendly and helpful so that was a big plus. Don't get me wrong, the hotel was nice just too pricey for age of the hotel.

  • 3
    « Dated and expensive but overall fair »

    The hotel deco and especially the breakfast room upstairs was super dated. The room was too expensive for what we got. However it seems not too unreasonable in general. Internet wifi works well. Close to Gran Canyon but not as close as a lodge.

    3
    « Makes kids happy but that's about it »

    The game room and bowling were unique features and a hit with our kids. Gave the adults time to relax in the room and the pub. However, eat elsewhere. Both the food in the pub and in the upstairs restaurant made us think... "Go to the freezer, get the box." AND, if there's a major sporting event on TV, they won't turn on it's volume (we missed the first half of the college basketball championship game because no manager could help us) Many of us left and crossed the street to watch the second half elsewhere and to eat better appetizers. It's a bummer when all employees keep saying, "I have no control." Especially when we were all patient and asking nicely.

    2
    « Disappointing. »

    Had heard good things about this place from friends who had visited before but I not impressed. Shower faucet needed instructions. Breakfast wasn't included as expected when we booked (they changed the policy on us) and noises from other rooms and corridor traffic obtrusive.

    4
    « Your sight showed a picture of an outdoor pool and there isn't any pool! They are building it!! »

    There was no outdoor pool on the grounds as your photos showed! I had my grandchildren with me for a special spring break vacation! We went to the "hot tub" and found a very small one totally enclosed with a strong chlorine smell. The exercise room was right next to this "hot tub" room! We couldn't exercise either the chlorine smell was so strong!!! What a disappointment! I was very thankful that the Grand Canyon visit was outstanding! I am very disappointed with your "bait and switch" advertisement!! Not right!

    3
    « Its an ok place to stay »

    It is your standard Inn, clean and spacious. Except the bathroom has no vent! Very easy access to the Grand Canyon National park. The restaurant in the Inn is quite pricey but nice atmosphere. Lots of car parking space.

    5
    « Good location for the Grand Canyon »

    The only negative for the Best Western Premier Grand Canyon Squire Inn would be the size of the bed. Everything else - the room, staff, distance to the Grand Canyon and fine dining restaurant restaurant was excellent.

    4
    « "Very relaxing for familiy" »

    Rooms were quiet and location very convenient. Staff was very helpful. Kids enjoyed the bowling ally and pool table. Nice pub to hang out and watch some sports. Would recommend this hotel and would stay there again.

    5
    « Really enjoyed our stay »

    The Grand Canyon was a wonderful experience. I had left my jewelry in the hotel safe didn't relies till we got back to Canada. The hotel staff returned my jewelry right away. A special thank you to the staff of Grand Canyon Squire Inn.

    3
    « Room serves it's purpose »

    We stayed two nights at the Best Western. The room was very small and we found ourselves tripping over our luggage. Room was clean, but not immaculate. Restaurants at hotel were convenient.  We just expected a little nicer of a room for the price, but you are definitely paying for the location.

    4
    « perfect location and accommodations are better than anything in the park »

    We stayed at the Best Western because of its location and the fact that we couldn't get into any of the park properties. As it turned out, we were happy to be outside the park, and the hotel was perfect for our needs. Easy access to the south rim entrance but go early to avoid the line at the entrance. Buffet breakfast was easy and a good way to start the day. Never ate any other meals there, and there are few good options in the area, but we ate both dinners in the park to take advantage of the sunsets, returning to the hotel after dark.

  • 4
    « Great room and great location for South Rim adventure »

    My husband and I stayed in building 3 for one night during our trip to the Grand Canyon and were not disappointed. Our room was very clean and the bed comfortable. My husband liked the fact that there were 2 sink areas (one in the shower/bathroom area and one outside the door) so he didn't have to wait on me in the morning! The hotel location is definitely a convenient drive to the entrance of the South Rim. We didn't try the restaurant so can't comment on that. (We were fortunate to get a reservation at the El Tovar Dining Room at the Grand Canyon that evening. Definitely look in to that. You won't be disappointed. The history of the the lodge is fascinating).

    4
    « Lots of fun! »

    The Best Western was a great place to stay on our way to the Grand Canyon. The kids had fun bowling and playing in the arcade! The concierge was extremely helpful answering our questions about our trip to the Grand Canyon. My only complaint was the heat in our room was turned up and when we turned the fan on, it clicked on & off waking us up. I am sure this issue can be easily fixed & if we were staying another night, we would have addressed the issue. I still would stay there again. They do not have a pool but we had enough pool time during the rest of our trip...bowling & the arcade were a fun change of pace.

    4
    « Great stay !! »

    Stayed only 1 night after deciding to drive from LV. What a good idea. Tusayan has been totally rebuilt recently, and the hotel has 2 new blocks. Ask for these. By staying you beat the queues to get into the park on the morning of day 2. The hotel isn't cheap, but it is where you need to be, clean, pleasant, with very friendly staff.

    5
    « Great hotel for South Rim visit »

    Our family stayed here for two nights during the busy spring break week. The hotel was clean, quiet, and reasonably priced for the area. The close proximity to the South Rim entrance was our number one reason for choosing this hotel. We rose early each day and entered the park by daybreak(no lines or crowds). Restaurants around Tusayan are limited and not very appealing, however the hotel had two restaurants from which to choose. We dined at each. One had limited choices and value priced selections. The other was much more of a dining experience with accordingly higher prices (ribeye steak with sides for $32). The food at each was good with large portions and service was acceptable. We bowled at the on premises alley and it was enjoyable. We would definitely stay there again and feel prices were reasonable considering the great location, cleanliness, quietness and service.

    4
    « EXCELLENT ROOMS »

    We booked two double queens (5-108 and 5-109) for a family visit to the GC. The rooms were probably the best we have stayed in on our numerous travels. What is more, the hotel was almost full during Easter week and yet we did not hear any other guests either in their rooms or in the corridor. The breakfast was not included in the room price, was a la carte, and very expensive with slow delivery. Find somewhere else to eat. One recommendation - book the El Tovar dining room (right on the South Rim footpath) early for a spectacular evening meal, albeit a little expensive.

    3
    « Good location »

    Good location close to Grand Canyon. Lots of construction on property. Somewhat good recognition of BW Status although better rooms probably just not available. Hotel has a parking problem(seems not everyone was using the parking passes). Breakfast(in Navaho room) has lots of potential but poor hot food items makes it bad. In room internet speeds was especially bad. Alot of good entertainment in hotel(restaurants, bars, arcades, bowling alley). Gym looked better then most. Jacacuzzi was a plus. Omlet station for breakfast was the only thing good about it.

    4
    « Very nice hotel, lots of entertainment »

    This hotel is a perfect location for Grand Canyon exploration. Just a few miles away from the Grand Canyon village, it was a great location. The room was clean, comfortable and quiet. We stayed in one of the rooms that is separated from the main hotel building. This didn't seem too inconvenient, but then the weather was pretty decent. My only complaint would be parking. In the evenings, it was hard to find a spot-not a spot close to our room, any spot, anywhere in the hotel parking lot! Pretty annoying after a long day of hiking with two small kids. We ate at the Canyon Lodge (the casual BBQ restaurant on the ground level). The prices were decent but the service was mediocre and it took more than 20 minutes to get our food. I'm not sure why since there were less than a dozen tables seated. Also, the brisket was 4 very very thin slices of extremely dry brisket. The chicken and the sides were very good, but the brisket was very disappointing.

    3
    « Location was 5, but food was 2, however no 3 1/2 allowed. »

    The location was great. We were up and out to the Grand Canyon by 7:00am and had the western rim trails to ourselves. So that gets the hotel five stars. The room was oversized and clean/comfortable = five stars. But the building we were in was across two parking lots and two buildings away from the headquarters without any pedestrian walkways, which was inconvenient. And if you used the exercise room and or the hot tub, it made for some cold walks back to the 7000 building. And the food choices were all terrible. It all averaged out to be about 3 and 1/2.

    5
    « "THIS is a Best Western?" Wow! »

    My husband and I stayed here for two nights as we hiked the Grand Canyon. Initially, we were reluctant to book at a Best Western after having bad experiences with budget-friendly hotel chains in the past, but this experience has totally changed our perspective. If you want to stay in close proximity to the National Park, this location cannot be beat; we were a 10 minute drive from the entrance of the park. Check-in was a breeze and we stayed in one of the brand new rooms in the 7000 building on the property. Very clean, modern room and the staff was very friendly. The wifi worked very well! We didn't take advantage of the other onsite amenities (restaurants, arcade, bowling alley), but the facility looked well-maintained with plenty to do. Anything we needed (cork screw, wine glasses) that weren't in our room, was only a phone call to the concierge away. Overall, we were very impressed and would highly recommend this hotel for anyone traveling to the Grand Canyon. *The only suggestion I'd make is to have more than one staff member at the front desk during busy times (check-in and check-out). The hotel is very large, and there was only one person at the desk to attend to a line of people.

    3
    « Long wait for food service »

    Feeling a little hungry we wanted a small bite to eat, tried the onsite pub downstairs were told that it was over 45 minute wait for food service, same as the upstairs BBQ place, same kitchen. Had to find something to eat off premise. Otherwise the hotel was great, outstanding service from Regis on check in. Beautiful large rooms and comfortable beds. Great decor throughout the lobby area. Breakfast buffet was outstanding. Also great gift package for Best Western members.

  • 3
    « paying for the location »

    We stayed in a brand new wing of the hotel. Construction quality was really bad. The fan for the heater/AC made a terrible rattling noise, key card for the door worked intermittently, acoustic separation between rooms woefully inadequate (could hear the TV next door as if it were in my own room). Food in the restaurant was merely edible and served in a plastic basket. The town where the hotel is located, Tusayan, is not a town at all. Just a few hotels and low-end restaurants. We found the food options inside the Grand Canyon Park to be much better. Proximity of the hotel to Grand Canyon park is great. Three minute drive to the park gate. Room was very clean and generally fine. Just poor quality.

    4
    « Beautiful room »

    Our room was a wheelchair accessible room with a kind bed in the 4000 building. It also had a couch and table and chairs. The bed was very comfortable. The fridge made some noise during the night. When we told the desk in the morning they told us we should have called them - even in the middle of the night - they would have fixed it. They made note of it to fix. Staff were friendly and helpful. The shampoo, conditioner and body wash were really nice. Towels were fluffy and soft. There is lots of free parking here. Loved it.

    3
    « Good except for housecleaning »

    Upon check-in we went through the usual process of unpacking our things to find that our room had not been thoroughly cleaned. There were empty chip bags, half eaten laffy taffy sticks, and some various unopened snacks left in our nightstand between our beds. I didn't alert anyone because by itself this was no big deal (even though it's a little annoying considering it's at least $200/night to stay). We stayed in that night and the next day we set out for the Grand Canyon. We left the room from 9am-1pm to run some errands, stopped back by the room to pick up some things, and noticed housekeeping hadn't come through. No big deal, I figure maybe they hadn't gotten to our room yet. We leave again around 3pm and get back around 7-7:30pm, after watching the sunset & find that the room wasn't cleaned at all. No garbage emptied, no beds tidied, no one had been in the room whatsoever. There were a few other minor issues throughout the visit, but this was the part that irks me the most. The rooms are not cheap; there is a basic level of service and maintenance that comes with those kinds of rates that I do not feel were met appropriately. Overall, the service was good and the staff was very friendly. Plus, it's the Grand Canyon. It's hard to have a bad time there. Would I stay there again? Yes. But I'm glad I booked through a third party website and paid $200 and not the $285 they were quoting at the counter for the people who didn't have a reservation.

    4
    « Nice hotel »

    Stayed at hotel this past weekend. Stayed in the new part of the hotel and the room was amazing. It was big and clean very comfortable. Very impressed with the quality. I would not recommend eating at the hotel. Went to the bar downstairs and they were very understaffed. The waitress we had was very good and knew this was not her fault. Ordered a cheese burger with grilled onions (they charge $1 for grilled onions). When I got the burger it had 3 small strands of onions. I asked for additional onions and they brought it out 20 min later after I was done with my burger. The waitress was unable to not charge me for the onions so she gave 20 percent off. The breakfast buffet upstairs was ok. I did not care for it only had pancakes ,sausage and potatoes ( very dry) and small omelette station. They had no coffee on table so had walk to buffet to refill my coffee My wife liked it but she only had yogurt and strawberries. Only person I saw working at buffet was omelette chef. Go out to eat you will be better off

    3
    « Staying at Grand Canyon »

    Location good for the visit, but room like any other in this area way over priced for what you get. Also, we rented the most upscale suite in the place, staying two nights and we did not get our room cleaned.

    4
    « Pleasant Surprise but pay for the upgrade »

    We stayed in a deluxe room in building 7, which is new. It was fabulous! Lots of room, fridge, microwave, large and beautifully decorated bathroom, common areas, etc. Nice lobby with shopping in a separate building. Our family member got a standard room in an older building (close to lobby) and was much less impressed. She didn't dislike her room, but it didn't sound as nice. We loved our accommodations however and would not hesitate to stay here again. The location can't be beat, its so close to the park and there is some dining near by.

    3
    « Good service. Terrible food. »

    Dinner took more than an hour to arrive. They added another restaurant but no additional kitchen or staff. Food in general was a mess. Given the limited options in town this was a big deal. They paid for dinner once I raised a stink. Felt badly for our server Ashley who was great and tried everything she could to get our food and the food of others.

    4
    « Renovated and convenient to park! »

    We were checked into the 7000 numbered building, which was brand new. Rooms were spacious, clean, beds were comfortable. They accommodated our request for an extra rollaway bed with no problem, and it was very comfortable. The first night, after a long day of travel and hiking, the HVAC unit in our room started making an awful noise. Turning it off was not an option as the hotel was VERY warm and we needed the AC. After two calls to the front desk, the manager offered to switch our room. Well, at that point we had unpacked and had two sleeping kids- so we weren't moving. Manager called back and explained that they couldn't fix it, since the unit was under warranty and the installer had to come back. He offered us $58 credit per night ($12/per person for breakfast buffet) for our inconvenience. We used earplugs, the noise went on/off until 2am when my husband shut the HVAC off. The next day, I'm not sure if they fixed it or if it stopped on its own- either way, room stayed cool and with no noise. The staff was very friendly, breakfast buffet was good (son loved made-to-order omelettes), and the hotel was a quick and easy drive to the park.

    5
    « Excellent Base for Visting the Grand Canyon »

    I researched and researched, and then researched some more in trying to find the base base for us during our visit to the Grand Canyon. Going with this property was the right choice. The location is ultra-convenient for visiting the Grand Canyon. The entrance to the Canyon's South Rim is within 1-2 miles of the hotel. Just turn left as you leave the hotel. When we arrived, we were promptly checked in. As a Best Western Diamond Member, the hotel gave us a gift, and it was the best gift of any Best Western hotel that we have received. The room was spacious and immaculately clean. It had overlooked a forest, and was very quiet. Though there is visible construction on the property, it did not affect our stay. Wi-Fi quality was good, way better than expected. Breakfast was pretty good, with many choices. They had an omelette station. The service was quick, responsive, and excellent. the breakfast room can stand to be updated, it's just very average. Their Jacuzzi hot tub was excellent. Parking was free. Overall, this hotel proved to be a terrific choice, I would stay there again, and am happy to recommend it to others.

    4
    « Nice Stay »

    This is a surprisingly nice hotel. I generally have low expectations for hotels near parks due to the very high turnover and the crazy tourists. While it was high priced, it is to be expected in such a location close to a major tourist destination. It was clean and comfortable. It is your best choice if - like us - you don't plan far enough ahead to stay in the lodges in the park.

  • 5
    « Really impressed! »

    I took a last minute vacation to Arizona, open agenda. This was literally the only hotel with ONE room available even close to the Grand Canyon for the entire week we were going to be there (we only needed one night to get an early start on a hike into the Canyon - we stayed the night of March 23). I was a little surprised at the high price with it being a Best Western (which I don't really associate with quality) though I understood that 1. there are very limited options around the Grand Canyon and 2. it was spring break. However, I think we definitely got our money's worth. The Best Western has a few different buildings and we were in a new one (Building labeled 7000). Our room was quite large with a fridge and Keurig and lots of counter space which you don't typically find in a hotel. This was really nice because we had three people staying there. The beds were extremely comfortable, and it was nice and quiet which I was worried about since we had to get up at 5 AM for our hike. Pretty much everything in Tusayan is within walking distance (other hotels, general store, restaurants). We stopped by the lobby around 545 AM and got our breakfast to go bag (too early for the "real" breakfast), which contained a water bottle, granola bar, and an apple. Perfect pre-hike breakfast. Check in went quickly though there were a fair amount of people checking in. I would definitely recommend this hotel, especially the new building!

    2
    « Disappointing »

    Breakfast was grease with omelette flavoring, dirty water disguised as coffee, tired pancakes in a school cafeteria setting. Clueless, indifferent staff. Go across the street to the Grand Hotel. Nicer atmosphere.

    4
    « Great Place to stay, but bring something to snack on »

    We arrived March 30 2016 and stayed for 2 days, Location is easy to find and get to. Rooms were huge, clean and comfortable . The beds were comfortable as well. The shower water was hot and plentiful . The whole place looks up to date, a modern facility in our opinion . The staff were awesome, all went out of their way and could not do enough for us. Special shout out to Regis on the check in desk The only down side was some of the food. On the first night my wife order half a chicken and a side order of coleslaw, she got a dried up piece of chicken only, but the coleslaw was good. I order pulled Pork, it too was dried out had no sauce of any kind on it We had eggs Benedict the next morning and it was great We would definitely stay there again, we would check the hotel menu but rest easier knowing we could always eat at either the Wendy's or MacDonald's which are both in Tusayan

    4
    « great location and sevice »

    I would definitely recommend this place for grand canyon visit as the location was good and amenities too. the rooms were spacious and very clean. stayed for 2 days and it was a very comfortable stay for us.

    5
    « Great Hotel »

    The Best Western Squire Inn is outstanding. Does not look at all like your typical Best Western. Very nice lobby that seems to have been recently redone. Nice little wine bar off of the lobby looked great. The sports bar downstairs was fun and had an excellent bartender. We had a room in the newly opened wing. The room was huge with 2 Queen beds. Beautiful bathroom and even a Kerig for coffee. This is not your typical Best Western.

    2
    « Noisy, not particularly clean, poor breakfast, & expensive »

    The room wasn't very clean, especially around the tub. The toilet wouldn't stop running and was very noisy. The free breakfast that is expected from Best Western was a "grab & go" and only available between 6:30-7:30am; it contained a bottle of water, a granola bar, and a small apple. The buffet breakfast was not free. This was also a very expensive room for a Best Western, but we expected that was what "Premier" and expected to get more for the price (at least a hot breakfast). The staff were nice, but we wouldn't stay here again.

    4
    « Surprisingly good stay »

    I was very nervous about staying at a Best Western since the ones on the east coast aren't very good. The location not far from the park was great. Check-in was quick and easy though lines built up at times as we passed through the lobby. The gift shop had LOTS of things we needed - aloe, hats, souvenirs, wine. I thought the restaurant was overpriced but it was close by and could manage my family's allergy needs. Much to my chagrin, there was an arcade that my kids found and insisted on trying to go to. I suppose something like that is needed, but I find them annoying and don't like saying no. The beds were very comfortable and the room had plenty of space for 2 queens and a roll-away. They are expanding and I think putting in an indoor pool. We only stayed from 7pm until 8am the next morning so didn't have a lot of time to explore. I expect we will be back if/when we visit the Grand Canyon again.

    2
    « Place NOT to stay »

    This hotel was a huge disappointment. Not only was the room almost $300. a nite because it is close to the Grand Canyon, we had extremely poor service and food in the pub downstairs. The "breakfast" is a grab and go bag that you have to pick up between 5:30am-6:30am. After that you have to pay $12 for the buffet. In the morning, I got into the shower to find there was NO water there. The handle was broken or something, but NO shower. The water from the tap in the bathroom was terrible tasting. When we checked out, the lady at the front desk took $100 off our bill, but it was still a really poor experience for a Best Western. I believe that the hotel is gouging people because of the location and time of year.

    4
    « Ask for a room in the main building, bus will take you to GC »

    -Big rooms, comfy beds -bus stops right in front of the hotel, runs every 20 minutes -good breakfast buffett -awesome gameroom and bowling alley -be sure to visit the concierge desk for maps and tips on things to do -great little gift shop in the lobby Cons: A/C control has a sensor on it, so if you leave your room the A/c goes off. Expect to come back to a hot room that will take a while to cool off.

    4
    « Nice hotel, but avoid the restaurants »

    Our room was new and very large. Great shower. Nice jacuzzi off the gym. Bowling alley and arcade are nice. We ate at the Coronado Room for dinner and The Canyon Room for breakfast. In both cases service was slow and food overpriced. Breakfast at the Canyon Room was unbelievably slow. The people sitting next to us tried to warn us to leave, but we weren't quick enough. It took over an hour for breakfast. I think half of that was spent waiting for drinks. We just noticed they didn't charge us for the drinks, but it was still too slow.

  • 3
    « Won't Blow Your Mind but Close to Grand Canyon Park »

    Stayed here one night over spring break on road trip with the kids last week en route to CA. We planned to spend the day at the south rim of the Grand Canyon and it was just down the road from the park. The hotel was fine, room was small and outdated, but otherwise fine. What can I say? There are limited options here and in a pinch this worked out fine. Clearly, I have one word to describe this place and it's "fine." We stayed in an outer building close to the parking and it was only a short walk to the main hotel area. We had the buffet breakfast (pay separately) which was reasonable and had a lot of options for kids. Staff was efficient and friendly. If you are in town a night or two, this works out fine if you won't be in your room other than sleeping. Any longer than that, I would look at other options.

    5
    « Nice Place to Stay »

    The desk clerks were polite and very helpful. The rooms were spacious and very clean. We ate in the bar and the food was very good and the host sat us by the fireplace. I would definitely stay here again.

    4
    « Very nice surprise...ask for the new building! »

    We got the new building that has only been opened a month. Very spacious and roomy! 2 queen beds, 4 peeps two adults a 12 and 16 yr old. Parking lot view. Awesome bathroom. Overall nice for a few nights stay. Right outside the park. They do have a bowling alley and arcade for use as well and a few restaurants.

    4
    « Be prepared to wait »

    The restaurant had very slow service and was very unorganized. We placed our order and two other parties who arrived after us received there orders before us. The waitress said that there was a problem in the kitchen and that there orders had been placed before ours. But the service was very slow, it took three requests for hot sauce and two tried for coffee refills.Don't be in a rush to get food and service here.

    5
    « Perfect for a winter trip to the Grand Canyon »

    This is the NICEST Best Western I've ever stayed in! My husband and I stayed here with our daughter and other family just before Christmas 2015. This was a perfect place to stay and see the Grand Canyon in the winter - no camping for us in that weather! It is a short drive to the actual park so we could come back during the day for naptime (our daughter was 1 year old when we visited). They have a fancy ($$$) restaurant on-site but we ate there anyway in jeans and with a 1 year old with no problems - there aren't too many dining options in the little town of Tusayan. They have a breakfast buffet for I think $12/person, but it included an omelette bar made by a chef as well as plenty of other choices. McDonalds is just down the road if you want a cheaper option ;) They also have a nice gift shop in case you don't find what you're looking for inside the park. I'd highly recommend this hotel for both summer and winter trips!

    2
    « Grand Canyon Family Trip »

    Save money & stay 20-30 min outside of Grand Canyon. This hotel was not worth the money. The pool was closed which was not detailed on their website. We specifically picked this hotel because of the pool offering. Also, our room wasn't ready at 5:30, even though check in is at 4:00.

    5
    « Surprisingly Wonderful »

    Our room was in a new building that had been open scarcely one week when we arrived. The room was immaculate, the beds were very comfortable and the bathroom was very nice with good quality fixtures and stone counters etc...the only odd thing with the room was the shower which was nicely designed but had an odd aperture that made it feel as though one was showering in the middle of the room. Breakfast buffet did the job - inexpensive and plentiful food. Overall we were very pleased with our stay.

    3
    « A night at this hotel »

    We booked this hotel because of its close location to the Grand Canyon. The location is excellent. At our check in, we specifically asked for a room in a quiet area, but we were given a room right in front of the very noisy ice machine. We had to go back to the front desk and ask for a different room. We were given a different room.

    3
    « Great location, a few misleading amenities advertised »

    Our family (two adults, two children under 10) stayed for 3 nights during spring break 2016. Our room was cozy, clean and adequately sized, and you can't beat the location for visiting the South Rim of the Grand Canyon just up the street. Staff was very friendly. We enjoyed the on-site family arcade and small bowling alley, though the alley had some malfunctioning equipment that required the attendant's attention frequently. (Still, it was super fun to play in our own hotel.) The on-site gift shop has less expensive Grand Canyon souvenirs than you can find in the park. We ate breakfast in the downstairs cafe our last morning and the cafe staff was unprepared for the number of guests... breakfast took a long time and some of our food was not correct. A few things advertised did not meet our expectations: - The included "breakfast" was really a grab-and-go bag with a granola bar, apple and bottle of water. If you are looking to be sustained for a hike, definitely plan on buying breakfast elsewhere. - The swimming pool is under construction, and the hot tub advertised is very small and part of the fitness center. We still enjoyed this, though we planned our visits when we thought other guests wouldn't be there (it's just too small). Overall, we had a good stay and enjoyed the location being so close to the Grand Canyon. Once the pool is completed, this will be a great addition.

    4
    « Convenient »

    Located just outside the main south entrance of Grand Canyon National Park (around 7 miles), this hotel is convenient to accessing the park as well as accessing restuarants as there are many of them in this area. Our room was clean and comfortable, though we were able to hear some noise from the hallway. Breakfast was not included with the room, but we did have a coffee maker and coffee. The beds were very comfortable. The bathroom was clean and roomy. Free WIFI was provided. I would return to to this hotel.

  • 4
    « Great location, friendly staff, good value »

    Positives: Great location (5 mi. to the park entrance, 10 mi. to the rim of the canyon, center of the town), good rooms, good wifi, friendly staff. Negatives: Only bad experience was ordering the 1/2 chicken at the BBQ restaurant for dinner. Stay away from that and you're fine.

    3
    « Okay Stay, Might Be Better In Summer »

    The additional rooms they constructed were not quite ready for customers. There was no local information guide, wifi info not did anyone ever answer when calling from the room to the front desk. Seasonal staff were probably still in training so I won't knock them on the service, I don't imagine they have a large labor pool to choose from.

    4
    « Stayed in new section: great start point to Grand Canyon »

    I was told by the very courteous reception staff that I would be staying in a section of the hotel that was opened 5 days earlier. Very nice room, well appointed with an exceptionally comfortable bed and linens. Room was equipped with the largest flat screen TV I've ever seen in a hotel. For the price point, this was a great room and bargain. On the downside, we ate at the sports pub: had low expectations going in and they were fulfilled. Did not try other restaurants at facility. Overall: Very friendly and courteous staff, great room, well worth the cost.

    4
    « Great location for visiting Grand Canyon »

    Comfortable and clean room. Staff were friendly. Slightly disappointed that the breakfast did not follow in the same footsteps as other Best Westerns, with a breakfast buffet, nevertheless had a great 2 night stay there.

    3
    « Stay at somewhere near Grand Canyon »

    Convenient location just outside National Park. Large well equipped/styled rooms. Restaurant food could be better (dinner and breakfast). Customer oriented staff culture variable. Latte venue just down the road.

    4
    « Grand Canyon Stay »

    Nice large rooms, connecting for our family of 5, laundry on site although in a different building. Still some construction, so pool not availale. We missed the free breakfast we are accostomed to at most Best Westerns, but if you go to the front desk between 5:30 and 6:30 am (not hard for us due to time change!) they will give you a sack breakfast of an apple, fruit bar, and bottle of water. A good place to stay if you cannot get accomodations within the park. Very close to entrance gate. The lines to check in every afternoon were very long, there seems to be a shortage of front desk staff. There is not a good grocery facililty in Tusayan, you are better off shopping at the market within the park or picking up what you need in Flagstaff or Willliams on the way.

    2
    « Clueless and neglectful »

    Placing a solo traveler in a ground floor room next to the back entrance is a grand failure of hospitality. To add to the BW Squire Inn plight, the room's window can be opened from the outside with a swing of an arm, no secure locks whatsoever. Who would need a room key, indeed. Front desk is unprofessional and non-courteous. P.S. Wild music is blazing through the speakers in the hallways. "Good luck and good night" staying here.

    3
    « Needs a makeover »

    Very close to the park and the Grand Canyon airport/helicopter tours. The reception staff were very friendly. However the room felt old and in need of some sprucing up, the bathroom in particular. Also the dining facilities here are mediocre and the service slow (both at breakfast time and dinner). We had to complain about one dish not being cooked enough. Would not recommend eating here.

    2
    « Huge Potential »

    Massive hotel. A bit dated. For some reason it was super busy and the restaurants had huge waits. The breakfast buffet was good but expensive. The entire hotel was a bit run down but has so much potential. $4 for a bottle of water was ludicrous. The bowling alley looked fun but closed early and Kong lines for the few lanes. Arcade was really dated... Great location to get to Grand Canyon which was the main objective...

    4
    « bowling alley and game room »

    the staff tries hard , the rooms are comfortable with t.v. , internet, and good showers. my only complaint was that is was a bit noisy at times. oh, the restaurant was excellent and the food very good too. the breakfast buffet was mediocre, but you could get an omelet made right in front of you to order ! i am 66 year old male and did not visit the game room or bowling alley.

  • 5
    « Top of the line Bestwestern near Grand Canyon »

    This is a large hotel with rooms in a number of different buildings. We were given a room in the main building, accessible by an elevator, which was nice. They upgraded our room to "deluxe" without additional charge, which was a pleasant surprise. The room was very roomy, clean and comfortable. It had two sink areas, lots of counter space and thick plush towels. There was a Tesla charging station in the parking lot, which I comment them for. There was no free breakfast, but that's understandable considering the size of the facility. There was a restaurant on premises with decent prices for breakfast. The location just outside of Grand Canyon National Park was very convenient. We would stay here again.

    3
    « Beautiful hotel but somewhat in disarray! »

    When I arrived, I learned that I only had one room reserved. (I booked through another travel site). Ofcourse, I had a copy of my two room reservation, already paid for. They couldn't figure out what to do. A mgr. on site (later learned it was his 2nd day working), put us in one of the newer buildings they are adding on. He assured me he would figure out how to adjust the paperwork on two rooms. Great....upgraded to beautiful new rooms, right? No hot water for showers, only lukewarm. The bed in one room was not finished being constructed. Very noisy with other guests. At checkout I was told I still owed over $300 for my second room!!!! I explained the whole situation and was assured it would be straightedge out. I am very worried that I will see that on my credit card that they require you to show for incidentals. HOWEVER, beds were extremely comfortable and good pillows. Much needed after a day at the GCNP. Hopeful it will be handled correctly. Oh, almost forgot, it has a bowling alley and game rooms for families! Expect rates for everything to be based on the location. NO breakfast included but free coffe and water. You can eat at the onsite restaurants.

    3
    « Best Western PREMIER Grand Canyon Squire Inn »

    Value for money solution - placed perfect, when touring Grand Canyon. Hotel facility is of a good standard - we visited the restaurant, this was a disappointment. Service was rushed and it took a long time. The price was high compaired to the quality

    3
    « Spring Break Vacay »

    Hotel met the quality for the price - staff were not very friendly especially for the price charged. I would think about staying at this location again. I did appreciate being so close to the Grand Canyon that was a good benefit.

    3
    « Too expensive »

    You will pay for being just a couple miles from the canyon entrance . We payed 249.00 for a motel type room. Ask to stay in the main building if you want access to ice,restaurant,or lounge. We stayed in bldg. 1300. Quiet and clean. Christopher at desk was very helpful. Got us checked in 2 hours early. We did not eat in hotel restaurant .barhroom was very small but had a sink,counter,make up mirror and bench in main part of room . Pillows and bedding excellent.

    4
    « Best place to stay close to the Canyon »

    This hotel was the best choice to see the Canyon. It is relatively reasonably priced and rooms are fairly comfortable. Helpful staff and easy access to food and shopping makes it the best deal in town. You can also buy tickets for attractions or the Canyon pass.

    4
    « Large room »

    Spent the night before in one of the hotels on the south rim and the views were awesome. Not as crowded and the view isn't as great as the hotels on the rim but it did the trick. Jacuzzi is really small but restaurant was nice, try the elk

    4
    « Grand Canyon Visit »

    This hotel is perfectly located right outside of the Grand Canyon. It has everything you need, the people are accommodating, willing to please and do a great job. The rooms are modern and comfortable, and housekeeping did an excellent job. A special note about Regis at the front desk, he was friendly polite and courteous, but in addition, he was willing to step up and help in anyway he could, up to and including... "if you have any problems when you're there, just call me and I'll help". He was just excellent

    3
    « Good location for Grand Canyon exploration »

    Font desk check-in was slow at first, but will to devote as much time to guest once it was their turn to offer assistance and address inquiries; the more formal restaurant was waayyyyy overpriced; the casual restaurant off lobby was reasonably priced, but offered no appetizers - and serving sizes were more like tapas.

    3
    « Nice Hotel close to South Rim Grand Canyon »

    This hotel is within an 8 minute drive to Grand Canyon so great location if that is your destination. They are connected to a bar, small bowling alley and arcade. In the arcade, most games were out of service. The bar had good food but not a huge selection. This town is very small and sleepy so not sure why one would go there other than to be close to the Park. Rooms were average. Nothing fancy but clean and sufficient. There is no free breakfast like many other BW properties. If you go to the front desk between 530-630am there are lunch bags with a piece of fruit, bottle of water and granola bar. Fitness room-disappointment. Very small. Connected to a very small hot tub. There are a couple of restaurants on the property which I cannot comment on because we did not eat there. There is a McDonalds close by I would strongly suggest eating breakfast at the village market IN Grand Canyon. They have a full service deli and you can grab lunch from there as well. Same price or cheaper even than McDonalds. I can't remember what the name of the market is but they have the same market outside the park. Do not go to this one....it is much smaller than the one inside the park.

  • 4
    « Large room.... All good »

    A comfortable hotel for a short stay..... The room had the usual hotel/motel I room facilities.Good facilities at the hotel and nearby for the visitor/guest. Good value for money, and only a few minutes from the Rim.

    2
    « Be careful - credit card details stolen!! »

    We chose this hotel as it was very close to the Grand Canyon park entrance and was not crazy expensive when we booked. The rooms were a bit drab and dated, but reasonably clean. The breakfast and dinner was OK, but a little over priced (probably as they can as there's not much choice locally with everything quite expensive!). The main annoyance was after returning home my credit card had been cloned. It was definitely at this hotel as my parents were also with us and the same thing happened. This is the only place we both used our credit cards. Quite disappointing for a big chain of hotels!! The location is good for the grand canyon but I would definitely keep an eye on where your credit card goes or pay in cash!!

    3
    « $290 incidental charge...outrageous! »

    I've enjoyed many other best westerns over the years but this well not be one I well revisit. As a first time guest I was charged a $290.00 incidental charge..many families plan a budget on a trip so travelers beware!!!

    5
    « Great stay at the best western premier grand canyon squire inn »

    This is a great property to stay at as you explore the incredibly beautiful south rim of the Grand Canyon. The staff are incredibly friendly and customer service was excellent. We ate two times at the Pub on site (in the basement)...the food was great and reasonable price. Had some fun in the arcade too! The rooms were spacious and very clean. Beds were incredible comfortable, and very quiet and peaceful energy. You are very close to the gate for the park, and to the south rim itself. Highly recommend and would stay again.

    2
    « Disappointing birthday dinner. »

    What started off as a very promising one night stay turned out to be a big disappointment especially as I was celebrating my 60th birthday. We were warmly greeted by Christopher on check in who dealt with us promptly. Knowing it was my birthday he gave us a free voucher for tapas at the bar. He offered us a choice of accommodation and we chose the newly opened rooms which are fantastic. No complaints about the room. At the bar we were served by Samuel who was also courteous engaging and helpful. We decided to eat at the restaurant that evening and made a reservation. The restaurant was busy on our arrival and we had to wait a little while to be seated. Once seated we ordered a main course only. My wife had a filet steak with rice and peppers whilst I had a bison burger with roasted Brussels sprouts and a jacket potato. After more than a reasonable wait our meals arrived. The meat parts of our meals were sufficiently hot to eat but the vegetables were barely warm. Both meals were taken away and bought back a short while later after being microwaved. My potato whilst hot was not appetising. The outer skin was tough and the inside was dry. My experience of a potato like this is one that has been cooked a long time previously and then kept warm for a long time. The catering manager approached us and asked us to explain what was wrong which we did. He offered to discount our meal which he did by taking $5.80 off a $70 bill. Not impressed on all counts. Not the birthday experience that I wanted. In summary great accommodation courteous staff but let down badly by catering.

    4
    « Good experience »

    Room was clean, good service, and good value for a great location. just minutes from the Gran Canyon. I will go again at my next trip to the canyon. I recommend it. I hope I could spend more time there.

    5
    « Great Stay »

    First time stay at a Best Western and we were very impressed.Check in by Christopher was excellent.Although i am a Lifetime Platinum with Marriott i have to say that the quality of the room was very good. Staff were very friendly and helpful. Fine dining at the restaurant was superb if a little pricey.Quality of food and variety of menu made up for the price.Location is good - close to Grand Canyon. Not troubled by building works - will be an excellent hotel when finished.Breakfast okay but could be improved. Have to say that hotels in general during our travels could provide better breakfasts. Overall i would thoroughly recommend this hotel.

    2
    « Never again »

    Promised to be a typical BW - OK but not memorable. But it became memorable at 11pm when awakened by the restaurant manager calling to query the restaurant bill. Called out of bed to go outside at zero degrees and across to reception to sort it out. Really, could it not have waited till morning when checking out? Never known anything like it but maybe this is typical of what to expect at Best Western.

    5
    « Best Western Premier Grand Canyon »

    Hotel staff assisted with an early check-in, answered all our questions about the park, places to eat, and other important information for our stay and comfort. Very pleased with our stay and staff. The hotel restaurant was very good and efficient. The hotel was located very close to the park and only took a few minutes to reach the park from the hotel. Staff was very helpful with information as to what was available in the park and which options were best for us to better utilize our time during our stay.

    4
    « Ok for a 2-night stay »

    I wouldn't stay here for many days on end. We were sort of underground. The room felt dark and damp. The staff were quite pleasant. The restaurant was overpriced and underwhelming in flavor. I never eat fast food, but had to on the second day. We didn't have time to try the other on-property activities such as the bowling alley. Seemed like a kid-friendly property (although we were not traveling with children). Convenient, on-site parking. The best feature was that the shuttle to and from the Canyons stops right in front of the hotel on a regular basis. No need to drive your car and fight for spots. Try to ensure you get an upper level room when you check in.

  • 4
    « Nice new accommodations, but skip the breakfast »

    We stayed in one of the brand-new buildings and the room was great. Definitely the best value for the money by far. Staff was friendly and helpful. You will enhance your stay if you get your breakfast somewhere else up the street or in the park. It took 15 minutes to get water (thanks to one of the bussers, who seemed to be the people most in the ball). Not enough servers and they seemed to not know any procedures for doing anything, just running around like deer caught in your headlights. They seemed to have just started that day and had no training. We had the "breakfast tacos," some mass-produced eggs lobbed into a hard taco shell. Very overpriced and only partly palatable.

    5
    « Awesome hotel »

    We loved staying at this hotel. It's location is great, meaning 5-10 min away from the Grand Canyon National Park. The staff was outstanding, and my children loved the bowling alley and arcade. There was even a pool/hot tub. If we ever should go back to the Grand Canyon, I will definitely stay at this hotel again.

    3
    « A bit dissapointed »

    This hotel is a nice facility. Rooms were nicely appointed and comfortable. But, it appeared to be understaffed. Long line at check in. The ice machine was broken, (it looked like it was for days) . The town was a tourist trap and I am not sure you are better off in Tusayan as compared to staying in the park itself.

    3
    « Grand Canyon trip »

    Hotel staff was great and very friendly. Rooms were ok and fit our need, but nothing to rave about. Also, seemed a little dated. Hotel amenities were good with game room, bowling alley and an onsite lounge. Now the bad part, the food was horrible. With the exception of a good omelette, the rest was barely palatable. We had bbq dinner in the 'Family room' and it was like eating week old reheated fast food... The breakfast buffet the next morning was pathetic. They had a pot of pancakes, some roasted potatoes and a pot of cheap sliced ham on the line. That was it. They had an omelette station that was good but that was it. Overall mediocre, primarily because the bad food.

    5
    « Nice Family Inn in Great Location »

    Property has a great location in Tusayan, about four miles from the entrance to the national park. It is a good walk or very short drive to about ten restaurants and the National Geographic Grand Canyon Center. It is about a mile to the Grand Canyon Airport where you board for both airplanes and helicopter tours. Rooms are basic but very clean. Beds are comfortable and fresh. Hotel is completely full during peak days, so check in lines at peak hour (4:00 to 6:00 p.m.) can be a bit long (but they moved quickly, and the staff is cordial and helpful). There are multiple buildings with parking in front of each one, so moving luggage in and out is easy. Some are located further away from the main building where the services are, and early morning temperatures could be a bit chilly. If you don't like to walk or get uncomfortable with chilly weather, it would be wise to request a room either in or near the main building. The hotel is currently under construction to add new buildings (March, 2016), and it looks like it will probably be going on through the summer. Construction noise was not an issue for us, but it would be wise to request a room away from the construction if it bothers you. Locals tell us that this hotel books up quickly and stays full during high season. If you want to stay here during peak summer season, book in advance. The only thing that was not that great was the morning buffet - food was a bit weak, and it seemed over priced for what it was. Generally, food is very expensive in Tusayan and in the national park. If you are on a budget, it would be good to bring your own and purchase it ahead of time. In any event, we would definitely recommend this hotel highly.

    4
    « Family Trip »

    We traveled with our 6 and 8 year old kids. The hotel met our needs. We visited the fun center which would be similar, on a small scale, to other fun centers with 8 lanes for bowling, 10 plus arcade machines, air hockey and a couple pool tables. The squire pub right across from the fun center was average, as most of the food is in the park area. If your looking for fine dining go to flagstaff.

    1
    « No bottle opener »

    After a long hike, I returned back to by room with a beer from the general store. I could not find a bottle opener so I called the front desk. They told me that Arizona state law prohibits serving alcohol in rooms which means they cannot provide a bottle opener. They are for sales in the gift shop I was told or they could send one to my room for 6.95. For that basic service, they get one star. Also wifi was so slow. They cheated out on that for sure.

    5
    « Lovely hotel, good location »

    Excellent value, clean large rooms with everything you need and able to park directly outside room. Good location with Grand Canyon South Rim a short drive away. Really enjoyed the stay here and found the staff to be extremely helpful and polite.

    3
    « Under construction »

    Was nice clean place. The pool was closed due to construction. Hot tub was incredibly small for size of hotel. Bowling was fun. First nite, smoke smell from bar, which was near kid zone area if arcade. :( The restaurant WAS SLOW SLOW SLOW it wasn't even full or busy. No reason for thst. Too expensive to be thst slow. No risling by glass. Staff in every area was nice. Booked helicopter tour at hotel w concierge. Very professional. Our room was in different unit than all the services. Walk back from hot tub chilly. Room was awkward crowded. Had to shove things around to get around. Bed cover and sheets to short for bed! Same for shower curtain too short, water all over floor. Morning breakfast cost money and the only eggs were omelets made right there in front of you. They left tips out as big sign to tip them. Found that off putting to be so bold. Didn't tip. Only way to get eggs were to have the two gentlemen make them so not cool to be forced to feel like I had to tip. Place was quiet after 10 or so. Halls noisy w people talking to people in their rooms but others out in hall Clean hotel, smoke was off putting from bar. It was really pretty. Close to IMAX

    2
    « Dirty rooms, bad cleaning »

    The Best Western Grand Canyon is very conveniently located, close to the Grand Canyon National Park entrance. It is a pity that, being in such a nice location, they do not leverage that to offer a better service. Our room had a lot of dust that you can actually feel in your breath. The beds were uncomfortable, the sheets were worn and the 3 of us had difficulties to sleep due to the dust in the air. They didn't clean up our room properly. They left towels dropped on the sink and pillows on the chairs, after cleaning. The guy at reception, a very young one, was extremely kind and went beyond the hotel standards to help us. When we tried to get a glass of warm milk for our daughter, he was the only one that was willing to help. We also tried to have dinner delivered to our room but, although there are 2 (mediocre) restaurants in the hotel, they redirected us to the gaming area in the basement, where you can get hotdogs. We ended up going out, even though my daughter wasn't feeling well. The WiFi was free and decent. In short, unfortunately there aren't many more hotels in the area, but if you can, try to avoid this one.

  • 3
    « Great HotelPoor Food Services »

    This was a good hotel. The front desk clerk was very helpful, the rooms were neat and clean. There was no complementary breakfast, however, there was a buffet on the third floor, and a Denny's style restaurant on the first floor. We tried the first floor restaurant, and walked out before we even got our meal. People who came in after us were being served before us. The wait staff couldn't decide who would work, or who would be out of sight. Extremely poor service at best. We walked out, and I reported the incident to the front desk clerk. She gave me a voucher for the buffet, and I went upstairs to eat. The buffet was ok, but it was about to close, so there wasn't much of a selection. On top of that, my other two partners had already paid for the buffet, so I couldn't use the voucher the front desk clerk gave me. The front desk clerk credited my account for the price we paid for the buffet plus $10. I expected more from a Premier Hotel.

    5
    « Wonderful Experience »

    I visited this week with my wife and 10 year old son. First time to the Grand Canyon and had no clue where to go or what to do. The desk staff was incredible. Planned our entire visit and provided great recommendations and insider tips for making a memorable vacation. The hotel is 'mature' but remains clean and the rooms are well maintained. There is a veritable wonderland of fun in the entertainment complex on-site: arcade, bowling alleys, a sports bar, something for everyone in the family. I highly recommend you checking out the Squire Inn on your trip to the Grand Canyon!

    3
    « Nice hotel, but just an average experience. »

    Although the room was decent, and the bed was fairly comfortable, I had a few issues that I would like to express. 1) When I checked in, the gentleman at the desk told me that breakfast was not included, but they had restaurants to dine at. The clerk further went on to say that they did offer a complimentary "grab and go" breakfast, consisting of a granola bar, a banana and a bottle of water, which I could pick up in the morning. When I came down at 7:15am, the person at the desk told me that this complimentary offer ends at 6:30am....are you kidding me!!! I would suggest that you offer a complimentary continental breakfast ....most every other hotel out there does it, and if I had known that it was not included, I would have looked for another hotel. 2) There was only 1 elevator in our building, and it was clear across the building...this made it difficult to get luggage to our room. 3) Parking was very limited. I had to park in a spot that was very far from our room.

    4
    « Nice! »

    We planned a pretty quick Grand Canyon visit and were not staying in the park so we chose here. We got really lucky and arrived just when they opened their newest building so we got a brand new room in the 7000 building. Bed was great, room was very spacious. Obviously being new, it was pristine. It is a short walk to the main lobby in the main building, but we didn't mind that. There are at least 3 restaurants in the main building. Bowling and game room. Christopher at the front desk greeted me and was quick and very helpful with hotel info. I haven't stayed any where else in Tusayan, but I don't think that I would even look anywhere else.

    4
    « Good base location for visiting the Grand Canyon »

    This is a huge complex, with many buildings, and features 2 restaurants, bar, arcade, bowling alley, gift shop. Our room was very comfortable, quiet, and clean. Be prepared for high prices everywhere: this far from any other town, gas was $1 more a gallon than in Flagstaff, and it's tough to find breakfast for less than $13. The desk staff was very nice and quick.

    5
    « If you don't want to stay in the park »

    Being our first trip to Grand Canyon we were afraid staying in the park would be too hard to find something to eat and do, other than hiking. This hotel has outside entrances. They are expanding and we were put in an area away from the expansion. Actually, our room faced the main road, but it was quiet. Being we were there in an off season, maybe the reason the hotel was so quiet. The rooms were nicely furnished, spacious, and clean.

    5
    « Great location, features, restaurant and service »

    WE spent two nights here--a mere 15 minutes outside the heart of the park. Our room was spacious, well appointed and the public areas offered a rocky waterfall and a few seating areas. My only complaint was that I had to ask for a conference room to place a cell call outside my room because the lobby area music was a bit loud--only bothersome for phone calls, however. We loved the restaurant as well and sat by the fire, real wood, both nights relaxing for a leisurely meal. It is an ideal spot to explore the park at half the price of the park hotels. Truly impressive accomodations for the price!

    4
    « Good location and staff »

    10 min drive to Grand Canyon National Park. We stayed 2 nights in beginning of March. Rooms are spacious and clean. Bathrooms look a bit dated but are good-size and clean. Bonus sink and dressing area outside the bathroom. Complimentary coffee, always a plus. We had great service from reception and maintenance staff when we found that our in-room Keurig didn't work. Two restaurants on site. Food in this hotel and in nearby restaurants is expensive. Free coffee in the foyer. Nice clean hotel with a water feature in common area.

    5
    « Unexpected elegance »

    We had never been to the Grand Canyon (South) before and had no idea what to expect. This hotel would be enough for a vacation without ever leaving! Huge, comfortable rooms, impressive attention to conserving water and energy, incredible Native American art and historic photos and decorations. Great place!

    2
    « Dirty rooms »

    Rooms need deep cleaning in this hotel. The reception staff is nice, but the hotel is worn and they do not clean the rooms properly. There is a lot of dust everywhere and they left our towels dropped on the sink after a very light cleaning. We tried to have dinner delivered to our room, but none of the 2 restaurants in the hotel do that. They told us to grab food from the gaming center downstairs, where they have hot dogs. I want to go back to Grand Canyon one day, but I will definitely choose a different hotel.

  • 4
    « Comfy overnight »

    While visiting the Grand Canyon, my 23yo son and I stayed here. It is just minutes south of the south entrance to GCNP. Our room was spacious with good bed linens and pillows. We didn't get to experience the bowling alley but I'm sure that would be fun. The food at The Coronado was good. On our first night, we had an incident that required contacting "management" the following day. Christopher was working the desk that afternoon. He professionally and generously corrected the problem without haggling any details. I very much appreciated his assistance. We would definitely stay here again. There aren't many good food options in the area.

    4
    « Nice hotel »

    The hotel room was very comfortable, clean and warm. We got a free upgrade. The room we were given had fridge which was very convenient. Staff were helpful. We stayed two nights. Would stay there again. The location was very good for Grand Canyon.

    3
    « Minimally Disappointed. »

    As mentioned in the earlier reviews, we were mostly not impressed and a little disappointed as we were led to believe that the "Premier" locations would be the best that Best Western offers. They seemed a little understaffed as it took quite a while to check in with only one person working for the most part until someone else came out and joined in towards the end. The Waterfall is very nice, but the rooms were smaller than we are used to with the "Plus" Hotels and we had to search for Ice as it was only on the first floor of a 3 floor building.

    4
    « Nice hotel »

    A very nice hotel to stay at. The rooms were excellent, and the location cant be beat, only a few minutes from the park. The only thing we had a problem with is the prices for food and drinks in the area. Taken aback when the two coffees I got at Mcdonalds for breakfast was over $7.00!

    3
    « Good Location »

    This is a good hotel right outside the gate of Grand Canyon Nat'l Park. Clean, quiet, and friendly staff. Their new BBQ restaurant is not good. Warm beer and cold ribs. They need a new coleslaw recipe too. Stay at the hotel. Try a different restaurant.

    4
    « Good rooms and service, food not so much »

    Stayed here for two days while visiting the canyon. The staff have great service From check in to housekeeping. Rooms clean and quiet - just perfect. Fitness and whirlpool were great. Ice machine was out of service near our building. I went to the main building each night and thin 15 feet of walking in the building staff approached me and got ice for me. We passed on Coronado restaurant and Squires pub. Restaurant is highly rated and pub didn't look appealing. We went to the breakfast restaurant at night as they served exclusively barbecue items. It was very poor. Food was sub par and service was poor. The staff did the best they could but we're not trained. Head over to the hotel across the street to eat if you need to or spend the money for a more upscale experience at Coronado in the lobby oft his hotel. All in all though we would come back. Again rooms were great and service was also fantastic

    5
    « Comfortable Stay »

    The employees were nice. They did have plenty of board games for the kiddos. The rooms were nice and clean. What I like about this Hotel was that they had a bowling alley and a game room. We were able to enjoy some time with the whole family. My experience overall was outstanding.

    4
    « Close to the Canyon »

    Nice stay, comfortable beds....(well, one of them was anyway. Daughter said there was a spring or something that seemed to be protruding in her bed.) The room was oversized. Chose it for the larger sized bathtub in the room, which we all took advantage of after a day of hiking. We just missed the breakfast buffet on our first morning after a late nite drive from phoenixy...so know that it closes at 9:30 am. Had to hit Mc Donald's on our way in to the park, as the other hotel restaurant was expensive, and it would have cut an hour off our day. This was close (10 min.) to the Grand Canyon, at about 1/2 the price of the hotels in the park. I'd stay here agin.

    5
    « Nice place to stay »

    Hotel was clean and service was great! We will recommend to others and will certainly come back for another stay! The location is an easy trip to Grand Canyon. The service was very good and the staff was polite.

    4
    « Comfort »

    This hotel is very comfortable. Rooms are spacious, and refrigerator and microwave is great! Patio rooms give additional privacy. It is a great value.In the summer there is a great pool and lobby and gift shop are great. The staff is very responsive.

  • 4
    « Get a room on the east part »

    We got a room on the east part of the hotel it was great because we were a little bit isolated from the noise of the main building. It was all great except for the breakfast at their restaurant. Super pricey and skimpy portions. We had better breakfast with a very affordable price on a Mexican restaurant a block down! Other than that the hotel is a great place to enjoy the beauty of the Grand Canyon!

    3
    « Convient Access »

    The room was fine - clean and comfortable and a good size. The location is what makes staying at this hotel an especially positive experience. The down side of staying here was the food.We ate in both the more formal dining room and the more casual adjoining it. The wait staff were very friendly and attentive. The food was dire in both restaurants. Stay at this hotel if you are just looking for somewhere decent to sleep - eat elsewhere.

    5
    « EXCELLENT, VERY CLEAN, FRIENDLY »

    Stayed for a night, were wowed, really upscale, better then lot of Hiltons we have stayed, close to grand canyon, close to restaurants,, beautiful and clean, will definitely stay again. mexican restaurant suggested by them was GREAT also.

    5
    « Wow! »

    This Best Western is like no other. When you walk into the lobby, you instantly notice that this hotel has a lot of atmosphere. The rooms were great and spacious. Everything was just so well done. We absolutely loved our time there.

    5
    « Great place to stay »

    A group of four guys started our Grand Canyon Adventure with a stay at this hotel. The service was wonderful the beds were much more comfy then my sleeping bag. The buffet breakfast was a great send off good food great presentation. All and all a very restful stay.

    3
    « Stopover at BW Squire Inn »

    Stopped for a night at the Best Western Premier Grand Canyon Squire Inn after a visit to GC. Hits: - good base to visit GC - large, comfortable rooms - arcade, bowling alley and souvenir shop within - coffee maker and wifi Misses: - no breakfast included other than a coffee and snack table - premium pricing for proximity to GC But given the limited accommodation options at Tusayan, it would still be one of the better bets.

    5
    « Best Western Stay March 2016 »

    This is a very comfortable affordable hotel, with an excellent restaurant, great staff and a wide variety of amenities. We also found the gift shop to be a pleasant surprise. I couldn't recommend it more highly.

    4
    « location »

    i was really close to the grand canyon; and we have the choice of many restaurants including inside the hotel very convenience also many close places to buy souvenirs, we can walk to the stores and restaurants, the lobby has places to stay and read or just walk the hotel; we felt very safe.

    3
    « Below average Best Western »

    We arrived right after sunset and the line moved fast for checking in. The restaurants appeared to be closed. They didn't have a pool, and the hot fun fit about 6 people. We had to wait for more room in the hot tub so we went to waste time in the game room. Billards were not free so we needed quarters. The two change machines were out of order so we went to the arcade/bowling desk and asked for change and the guy said he's not usually supposed to do that. So strange. The room itself was great. In the morning we arrived at 6:35am to the front desk and it wasn't a busy time of year at the hotel and we asked for the grab and go breakfast and the front desk lady said we missed the 6;30am cut off. I asked if she could maybe make and exception and magically there were two bags left! Just enough for the two of us. To our dissapointment, "breakfast" was an apple, a granola bar and water. The hotel room was great and if you're just there for an overnight, the place is fine. If you're trying to entertain kids or want a place to relax, I would recommend elsewhere. Also beware, there is no good food in the town. Every Yelp review is terrible and the lady working at the general store recommended McDonalds and Wendy's when we asked for the best dinner spots.

    5
    « Andrea t the front desk and the top notch chef made this hotel a highlight of our Grand Canyon stay. »

    Why anyone would pay the outrageous prices to stay inside the park at the Grand Canyon is beyond me. There are people who haven't paid for those hotels in and around those properties all the time. It's a PARK. It's not a resort. I was pleasantly surprised to find that the Best Western has an upgraded program called Premiere. Sort of like the Crown Plaza to the Holiday Inn. Wonderful staff. Especially Andrea at the front desk who lead us to some memorible canyon experiences. The air conditioner was on the blink when we first got to our room. A maintanece man was promptly sent to us and fixed the problem. A few minutes later Andrea called to see that the problem had been solved. Just loved the food there $$$ well worth it. And the cost of the room was beyond reasonable. 5minutes from the park entrance.

  • 4
    « Convenient & Close to Grand Canyon - Restaurants & Fun Place for kids »

    Nice hotel, rooms were average. Very reasonable prices. Very close and convenient to Grand Canyon. Restaurant options on site. We went to the fancy dining room there and didn't think the food was that good. Kinda pricey. It also has a bowling alley and game room. Nice bar downstairs.

    5
    « Beautiful Hotel »

    We were traveling to the Grand Canyon by Motorcycle. We stopped and got a room with no reservation, they put together a care package for us, which was very nice. We used our Best Western Rewards card which brought the cost of the room down. It was a beautiful hotel, employees very professional. Would absolutely stay here again. Oh, and they had Motorcycle Parking, big plus for us.

    5
    « Good tay to Visit Grand Canyon »

    Stayed two nights so we could do sunrise and sunset on the South Rim a couple of times. The room was large, clean, and well-appointed. Best thing was the price--in a resort area we paid mid-quality motel prices for a top quality facility. Would definitely stay again.

    5
    « Great Hotel Near Grand Canyon »

    We thought about staying at a hotel in Grand Canyon National park, but price, availability, TripAdvisor ratings led to look nearby. This BW Premier looked like a reasonable option. It turned out to be excellent. The facilities are attractive and fairly upscale. The room was very nice, clean, quiet, and well equipped. The lobby has interesting Arizona flavored displays. The formal dining area has exceptionally fine Grand Canyon artwork. The restaurant and bar were both excellent with regard to service and food. We weren't tempted to look further for dining options. The breakfast buffet was extensive, although some warm options could have been warmer. Very good omelets to order. The hotel is about 20 minutes from the park gate.

    3
    « Let's talk about Breakfast »

    There seemed to be some confusion about breakfast, but a quick call to the front desk cleared it up. The only "free" breakfast here is a pre-packaged snack that can be "picked-up" between 5-ish and 6-ish. There is a breakfast buffet for $12.00 per person, or you can order off the menu. Our room was not ready at check-in, but we were offered a different room which had 2 queen beds. The bathroom was large, with an oval soaking tub/shower and a separate make-up area. The counters were so low we thought they were made for midgets, and I'm 5'2". The carpet was threadbare in some areas. The tv reception was blurry. No fresh hot cookies in the Lobby come evening, but the workers were polite and helpful.

    3
    « Perfect for visiting the famous canyon »

    We stayed here just the one night to allow us to see the grand Canyon and break up our drive to Las Vegas. Whether you're staying the one night like we were or a few, this hotel is excellent for people wanting to visit the Canyon and the surrounding area and national parks. The rooms are clean, the shower provided hot water on demand, there's free wi-fi and they even provide a free continental breakfast but with your choice of omelette added in, so overall this is great value for money.

    5
    « Great place. »

    I live in Sun City, AZ and my friend was visiting from Iowa. I wanted to show her the Grand Canyon. I wanted a hotel that was close to the Grand Canyon. I found Best Western online and thought that it looked nice. It was prettier that I was expecting. We were looking for a steak house for dinner. The front desk clerk recommended the Big E. It was wonderful. Thanks for a nice stay.

    4
    « Good place to stay »

    Clean rooms, pleasant surrounding. Good price for Grand Canyon location. Glad to have taken a room so that we could stay in the area to see the sunset and return early the next morning. After sunrise but had many stops to ourselves. Beds were too soft for our liking. Easily accessible with a mobility scooter. We lucked out with exceptional weather in February.

    3
    « Convenient base, comfortable rooms, poor »

    Stayed for one night in Feb while visiting the Grand Canyon. The hotel is large, with rooms in different buildings, and public areas such as reception, restaurants, bars etc in the central one. The rooms were very comfortable, spacious, with two queen beds, good bedding and plenty of pillows. Decent bathrooms. We ate in the central 'pub-style' restaurant - really, only just OK. That brings the rating down from four to three stars to my mind - and then it was a freezing walk back to the bedroom block! It is quite expensive...

    5
    « Great Base to explore the Grand Canyon »

    Booked this hotel for one night so we could explore the Canyon. Check in was quick and good directions to our room. Room was large with two queen beds, very tidy and clean. Beds were comfy with plenty of pillows. The room had heating and A/C. Facilities were good with a fridge and microwave, coffee machine T.V. We ate in the hotel pub/sports bar. This didn't work out to well. The food was good however my wife and son got there food 35 minutes before I got mine, then when I eventually got mine five minutes later my sons side order arrived. The guy taking our order was a really nice man however he was rushed off his feet and didn't appear to be getting much assistance. I couldn't be bothered to argue that night but when we checked out the next morning I explained what had happened to the receptionist who was very apologetic and immediately refunded our meal cost. Couldn't be any fairer than that. This hotel is in a great location to explore the Grand Canyon with good priced rooms.

  • 4
    « Convenient Grand Canyon Location-Pleasant Stay »

    Chose this hotel because of location from the Grand Canyon. Very pleasant, but a little less than expectations for a "Premier" class. Check-in was especially good - everything was ready for us !!! Lovely lobby. Quiet room, with nice view, BUT the windows were cloudy & dirty (outside) so we couldn't appreciate the view. Large room, clean, even the corners of the bathroom. Great shower, especially since they're conserving water. Not aware that breakfast wasn't included - that's OK, but the restaurant menu was pricey & more than we usually eat for breakfast. Had we known, we'd have stopped at the grocery store in Williams. Overall, this hotel met our needs and we would stay here again.

    4
    « Good located and nice hotel, but the breakfast room could be prettier. »

    Before you go to this hotel, stop in Sedona cause there is a very beautiful landscape. The hotel is good located and the rooms are nice but the breakfast room is uncomfortable and the service isnt that good.

    4
    « It was a great stay, except for bfast :/ »

    The room is spacious...loved separate shower & jetted tub. Bed was super comfy. Front desk staff is polite &professional. AVOID the Belgian Waffle!!!! I expected a WAY BETTER quality... instead, I basically get something that was like thinner than eggo frozen waffles!!!!! Other hotels (economy branded, among other higher end) offer self-serve Belgium waffles & they come out much thicker. Stay away from the strawberries that come with it! They were icy cold & tasted gross; also for about $8.50 & having to pay EXTRA for bacon or sausage (that was about $5 EXTRA; eggs were like $4 EXTRA.. didn't order either)....IS CRAZY! I ordered apple juice, it came with ice in it. I didn't ask for ice nor have i EVER had ice added to my juice; I want asked if I wanted ice in it. They do have construction going on, as they notate on their website. I'll stay in future, BUT WON'T be having breakfast there until they improve.

    5
    « Treated like Royalty! »

    We are Best Western Rewards members and received not only an upgrade to a suite, but also free breakfast buffet. We felt like royalty! Ours was an outstanding room, very modern with all the amenities you could ask for. We recommend the breakfast buffet features made to order omelets which are out of this world. We enjoyed their pub, which has happy hour from 4 - 6. We will definitely stay here again if we go back to the Grand Canyon.

    2
    « Room was nice, problems with Squire Pub »

    My boyfriend and I, from Ohio, stayed at this hotel for a Valentines Day weekend getaway at the Grand Canyon. The hotel room was very nice and clean. The bed was very comfortable and there was plenty of room. However, the plug on the bathtub drain did not work. But the real issue was the Squire Pub inside of the hotel. After driving over 3 hours from Phoenix and spending the evening watching the sunset at the Canyon, we were starving! The employee at the front desk informed us that local pizza shops do not deliver to the hotel, but recommended getting pizza from the Squire Pub downstairs. Great idea. We went back to the room and called for the pizza. The employee told us that we needed to walk down to the pub and order it in person, as they were very busy. OK, no big deal. We walked down and placed an order for a personal size pizza and an order of mozzarella sticks - $25. The employee took down our room number and stated that he would call us when the order was ready. We went back up to the room and an hour had passed and we still had not heard from them. So we decided to call down and check the status of our order. Turns out, they forgot to put the order in. The employee apologized and said she would call us right back and let us know an update. Half an hour passes, no word. So again, a little fed up, we called down to the restaurant with all intentions to cancel the order. Before we could cancel, they apologized again and said they would discount our order and personally deliver it to our room. About another 30 minutes later, we received a call saying our order was ready and to come down and pick it up. Go and pick it up, no discount. The fact that we didn't receive a discount wasn't a big deal to us. However, we believe it is not good customer service to say it will be discounted, and that it would be delivered, and neither of these things occurred. It appears that there was a lot of miscommunication in this simple ordering process and we just wish that they can work on this to prevent it from happening in the future.

    4
    « Great Hotel but no breakfast? »

    The hotel was very nice, but I was disappointed that there was no breakfast which I thought was a hallmark of the BW brand. Location is great for the Grand Canyon and the Imax Grand Canyon Experience (short walk from hotel) is a must see.

    1
    « Avoid this hotel »

    Rooms are out of date, heating and cooling system is very problematic, there is massive construction going on around the hotel. We had a horrible nights sleep due to the heating and cooling system and my parents, who were staying in a different room, had the same experience. Left us all exhausted for our trip to the Grand Canyon the next day. This is NOT what a Premier level BW hotel experience should be!

    5
    « beautiful Canyon Getaway »

    The Best Western Hotel located at the Grand Canyon has recently been remodeled and is absolutely beautiful. It is close to the entrance to the canyon so it is easy to get where you want to go. Also near plenty of shopping opportunities.

    5
    « Excellent hotel »

    This is a wonderful hotel and takes care of everything. The hospitality is really worth speaking of. Staff is friendly and considerate. In the grand canyon and surrounding areas only AT&T network seemed to work. The hotel staff went out of their way to offer us free calling to India (our home). Wifi reception was good and Skype calling worked flawlessly. The hotel has a self laundry service as well. We were pleasantly surprised with some vegetarian options in their dining menu and the food was hot and tasty. Rooms are big and toiletries were really good. Parking space was plenty. They also serve free coffee in the lobby. When i was filling my cup, one of the staff realized that it may not be hot and got a hot cup from inside the restaurant. They have a very good souvenir store located within the hotel which is cheaper than other stores located within the park. We did all our shopping from that store and the store keeper was really good and gave us a free mug too :). Hotel has an ATM as well. All in all its a fully equipped awesome place.

    5
    « Excellent! »

    We just needed a place to shower and sleep, after visiting the Grand Canyon. The room was spacious and clean. Bed was comfortable, Internet had a good speed, bathroom was clean. I like the fact they had a "make up mirror." Front desk staff was accommodating and nice.

  • 2
    « Awful over priced food »

    The food was expensive for what it was, it tasted like a microwaved meal. I would not stay here if you are looking for a nice meal and service. The only staff that was friendly was at the check in. Pick another hotel.

    5
    « Wonderful! »

    This was SUCH a great experience all around. From check in to our dinner at the pub and the level comfort in the room, everything was perfect. I will stay here every time I visit and recommend it to anyone!

    5
    « Best hotel of out trip »

    This room was amazing! So clean and the bedding was plush, also comfortable beds . Our room was very large and had a huge bathroom with a garden tub. I would certainly stay here again. There is no continental breakfast, only a buffet for $12 a person but there was a fridge in the room.

    4
    « Hotel »

    The staff was very friendly and helpful. The lobby is very nice and feels modern. The rooms were decent but not great. They r renovating so I think it will get even better. The Coronado restaurant was great! Linda our server was very personal.

    5
    « Great place to stay »

    The price was right, and the hotel was clean and attractive. Staff was friendly and helpful. They have a bowling alley and billiards in the main lodge! The buffet breakfast was very good--worth the money. In the off season (winter) we found very few options regarding places to eat, and the hotel filled this need nicely. We were upgraded to a deluxe room, and it was lovely--roomy and clean. The TV was easy to operate and had a good selection of channels. Loved it and would stay here again. Very close to the park entrance-it couldn't have been more convenient.

    2
    « In need of help »

    Beware of this hotel when staying at the Grand Canyon area South Rim. Check-in was fine but had problems with the heating unit at night (28 degrees outside) before getting it operational. The hair dryer did not work even though the unit was plugged in and after pushing the reset button on the hair dryer. Maintenance was called and pressed the reset button in the bathroom before it would work. NO BREAKFAST INCLUDED.

    3
    « Very average »

    This is supposed to be a premier Best Western but it needs upgrading. The beds were comfortable but the windows are single glazed and the room was cold. Unless you want to put up with a blower making a huge noise all night. The food in the bar was over-priced and disgusting. The place is soul-less, big, impersonal. The staff made a real effort but the management need to re-think.

    5
    « Fabulous room »

    I don't think this is a typical room in the hotel. It is much larger than the others, including the one I stayed in the last time I was here. It has a mini-bar, a couch, an armchair, two sinks, a jetted tub, and a shower. This is a luxury room. If you'd like a really luxurious room, ask for 5321. That's the room we are in. You'll love it! The hotel itself is quite lovely, also. The hotel offers many amenities

    5
    « Outstanding value. »

    We stayed for two days at the Best Western Premier. The hotel is beautiful and the staff extremely friendly and service oriented. For the price, it's an outstanding value. the hotel has a bowling alley and an excellent game room. As for restaurants, we dined at the Canyon restaurant located in the hotel. The price was a little too high for the quality of the food. I had the Chicken Marsala which was not to par with the same dish at an Olive garden but significantly pricier. The corn chowder and corn bread were fantastic, though. if you are going to visit the Grand Canyon, I highly recommend you consider staying here. It's only about a fifteen minute drive to the entrance to the park.

    4
    « Beautiful Hotel »

    Stayed here a couple nights while visiting the Grand Canyon. Check in was great and quick, the staff was super friendly, and we even got dream catchers to take home. The main area was themed nicely, and we did not take advantage of any of the restaurants inside the hotel. Our room was clean and very comfy. It had a huge bathtub with was a pleasure after a 6 mile hike in and back out of the Canyon. My only complaint isn't really the hotels fault, but maybe partially. The little town where this is located has no where good to eat at a reasonable price. There's a pizza/pasta place we ate at that was ok. Overall it was a clean and comfy room at a very nice distance from the Grand Canyon. It's obviously a bit pricey but for the proximity to the attractions, it's worth it.

  • 4
    « 7 Tables »

    What a year a difference makes. Since my last visit they have moved the sofa & comfy chairs & coffee table & piano from the fireplace area. Now we have have 7 tables for the restaurant in place of the above. It's just not right ! I'm sure that guest returning to the Inn will agree with me. Because of this I dropped my rating down from my last review. The room we had was great. Everything you need is provided. Make sure you go to Mather Point after dark for the stars show !

    4
    « Great place near Grand Canyon »