BEST WESTERN Balgeddie House Hotel,  Glenrothes

4.0/5  - based on 453 guest reviews.
Balgeddie Way, KY6 3ET, Glenrothes, Great Britain - See map
+44 1592 742511 +44 1592 621702

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1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Heated pool
    Heated pool
  • Outdoor parking
    Outdoor parking
  • Restaurant
    Restaurant
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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TripAdvisor Traveler Rating
based on 455 traveler reviews
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Welcome to friendly Fife! The BEST WESTERN Balgeddie House Hotel is perched on the outskirts of Glenrothes, and offers all the modern facilities an international standard 3 star hotel should. The hotel is family owned and fantastically managed, with value for money and unforgettable atmosphere as high on our list of priorities as they are on yours. At the moment, we can welcome you into one of 33 en-suite bedrooms for relaxation on completion of our new leisure centre. Dinner can be taken in the new Brasserie Restaurant and with the best of local ingredients, exceptional cheffery and super service, why wouldn't it be! As the famous Scottish weather permits, a wee dram or a well-deserved draught can be served on our patio while you sit back and soak up the sights over our one time Croquet lawn. Enjoy your stay.

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Room 1

Guest reviews


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based on 455 guest reviews
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Excellent
 
216
Verygood
 
153
Medium
 
54
Poor
 
22
Horrible
 
10
Business Business 86
Couples Couples 179
Family Family 109
Friends getaway Friends getaway 32
Solo travel Solo travel 18
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Service
Sleep Quality
Value
BEST WESTERN Balgeddie House Hotel,Glenrothes
  • 5
    « So relaxed »

    Just back from spending a couple of nights here. Our room was lovely, spacious, warm and comfortable, though another tub chair would have been nice. Breakfast and dinner were really nice, the waiting staff were all really pleasant. The only criticism would be to get rid of the frozen McDs type fries, they have no place on a dinner plate.

    5
    « Relaxed freindly hotel »

    Arrived hear on 17th november for two nights stay .we were in room 202 ..very spacious room .large bed very comfortable ..corner bath with shower abouve .had breackfast and evening meal i can recommend the steack pie ..leisure facitities were great we enjoyed the steam room sauna and pool .noticed a few cobwebs hanging around but no spiders . Would stay again as staff very friendly and helpfull .

    5
    « Wedding venue »

    Stayed here on the 11th for my sister's wedding and what a spectacular day the staff made it from check in to check out every member of staff was happy smiley and helpful. Great wedding venue. Spa looked great- rooms were a good size and well equipped. Bar prices for food and drink were excellent too. I would definitely stay again .

    4
    « Nice hotel and great whisky selection »

    Visited for a one night stay on business and found the hotel warm, welcoming and comfortable. Food was good but not great although the single malt selection in the bar was fantastic. A special mention to the bar man (sorry I didn't catch his name) who was very knowledgable with his whisky and a good conversationalist

    3
    « Autumnal »

    Spent two nights here in Room 202 which is in the old part of the hotel which is apparently listed. It seems to have an interesting history. However, if you struggle with stairs request a room in the newer part of the hotel as the old part has no lifts. The room was struggling to live up to its billing a little. It was large enough but smelt of damp (we tracked it down to the shower curtain and informed reception) and felt like it needed airing. Having said that it was warm and comfortable and the bed was huge. Breakfast was good and plentiful although the coffee was a little stewed for my liking. There is a pool and gym although we didn't get the chance to try them out.

    4
    « 2nd visit wasn't so good »

    Its a nice enough hotel with well appointed modern rooms above the leisure complex. The walls however, must be very thin as the guests conversation in the next door room could clearly be heard even though they were not speaking particularly loudly. Food was fine, but nothing exceptional. Modifications have taken place in the dining room since our previous visit a couple of years ago, but not for the better in our opinion as its taken away some of the character. Leisure facilities are first rate with great gym facilities and a superb swimming pool

    3
    « An ok hotel »

    An ok hotel, didn't want to get my eyeballs ripped out having a meal there, so went to domino's pizza just a few miles away, If you are Iain a satnav to get to the hotel, make sure you follow the STREET NAME and not postcode as it takes you elsewhere

    5
    « Lovely staff, and great value »

    We recently stayed in the Balgeddie, whilst attending a function at the nearby Balbirnie House Hotel. We were greeted at check-in by a friendly lady (didn't pick up her name) who informed us that we had been given an upgrade. This was a lovely surprise and much appreciated as we had already been given a Best Western employee rate. Room - 241, is a huge room with a very comfortable superking size bed, in the Garden Room annexe. The bathroom was spotless, and modern, and the shower was fantastic. This was so peaceful and had lovely views of the garden. We dined in the brasserie, and both really enjoyed our meals, which were plentiful, and freshly & quickly prepared. The menu suited us perfectly, more like a bar menu, but just what we wanted. Kim, the waitress was friendly, and efficient. She was equally as bubbly when she served us our cooked to order breakfasts the next day, which were delicious. We joined friends for a drink in the bar area, which is very basic, and lacked atmosphere, could do with dimming lights, and a bit of modernisation, but was comfortable. Unfortunately we didn't have time use the leisure facilities, so can't comment. When waiting for our taxi to the station, we met one of the owners, who was a very friendly and exuberant character! All in all an excellent stay which was great value for money.

    5
    « A very comfortable stay »

    Stayed one night with family (party of 4 with 2 dogs) at Balgeddie and paid £55 per room on Booking.com (no breakfast). Despite the access through a residential area Balgeddie was a pleasant surprise being a handsome, historic building in good order with well maintained grounds and plenty of parking and though slightly dated (or maybe just not to my more modern personal taste), the interior was comfortable, welcoming and well maintained. We stayed in the old part of the house (209 and 212) and did not experience the noise issues described by other reviewers. The rooms and ensuites were spotlessly clean and the linens clean, fresh and crisp. There was a good choice of tea and coffee making facilities in the rooms, a large TV and big fluffy towels. The rooms were comfortable, spacious and warm. For us a huge bonus was that well behaved pets were allowed - a heartfelt thank you Balgeddie. The spotless pool, sauna and steam room were a treat and our meals were delicious, service was good and we took over a lovely window seat overlooking the lawns. A very relaxing, enjoyable evening. We found all the staff to be pleasant, helpful and friendly, particularly the young lady on reception who could not have been more helpful. The easy to access, free wi-fi throughout the hotel worked a treat. Highly recommended.

    1
    « Possibly the worst service I have experienced - So rude! »

    Last weekend our family hired the function room and we all stayed at the hotel. We must have spent over £3000 at this hotel between us, you would think they would have made our visit special - far from it. When we arrived at the hotel, the first member of staff was brilliant. Every single member of staff that works for the hotel needs to have customer service lessons from your the pregnant receptionist. The experience soon deteriated from this point. To mention a few issues: 1) The room was freezing cold and no one bothered to help us out. 2) The bar staff was very rude and made me stand for half an hour whilst they tried to sort out there mess of mixing orders up. 3) We asked reception to call us a taxi and we're told sorry we don't do that - heres the number yet we saw the same member of staff call a taxi for another guest. 4) We booked the function room and were promised various facilities. We were then told upon arrival that they wasn't included and we had to pay extra. We were then made out to be liars until the hotel manager eventually found the E-mais that were sent to us. 5) Missing beds from the room so on the first night one of our families all had to share one bed. 6) Breakfast staff forgetting orders and us having to repeat orders numerous times. 7) Staff being so rude and unwilling to help. The Manager of the hotel was very unhelpful, it's no wonder his staff are just as rude. 8) No apologies made for all the issues we faced this weekend. We will not be using this hotel again, and would recommend that you don't either. Stay well clear.

  • 4
    « Comfortable and good food »

    Stayed 2 nights .... welcoming reception and happy to accept dogs. Bedroom spacious but a bit tired decoration wise. Room cleaned daily and good sized clean bathroom although lacked hot water on second morning. Excellent menu with good choice and well prepared and presented food ... also good value. We had continental breakfast and very happy with choices available to us. Staff friendly throughout our stay. Magnificent grounds around the house and plenty of dog walking opportunities in the immediate vicinity.

    4
    « Good value and excellent service »

    Had a short weekend visit to this hotel. The hotel is very nice, staff are friendly and overall value for money. There is a swimming pool in the hotel and whilst it is small, it was warm and lovely to take a quick swim. The facilities were very clean.

    5
    « Wonderful stay! :) »

    This hotel was recommended to us by a friend. It was a little bit out of Glenrothes itself but not a problem. The grounds were lovely and the hotel itself was brilliant. Really clean and fresh and the staff were excellent. The room we had was a great size and the pool and steam room were just what we needed to relax. Had a meal on the second night at the Brasserie and it was lovely with lots of choice. Found it hard to find each time we went back due to all the nearby roundabouts - even with sat nav! - so a little map or printout from hotel would be useful as the postcode took us to a housing estate! All in all - a great few days stay! :)

    5
    « Best part of Glenrothes ?? »

    Hotel is in middle of nice residential area. Really quiet, plenty of car ?? parking. My room was massive, the bed was massive, the wet room was massive. Facilities at hotel are pretty good, gym & swimming pool. Very comfortable bed. With coffee/kettle etc. Decent size tv. All staff very very ?? good. Breakfast staff in particular. I really did like this place and will almost certainly stay again when in area. Thank you to all staff at Balgeddie House. Will

    5
    « Balgeddie Hotel »

    Wow what a gem, they great you with enthusiasm and it just gets better and better. I was there for business and had to take my dogs, who are treated as guests as well. Great Hotel, prime location. Kim and Hannah staff who can't do enough, I had to leave early on my last day before breakfast and they arrange a packed lunch which I was asked what I would like in the lunch! I have spent a lot of nights in hotels in the past and this rates right up there with the best of them, great price, only downside, I would like to see more products on the evening menu, but then I am now being picky. Don't take my word for it, stay and have a great experience.

    3
    « Unjustified extra charges »

    I feel it isn't fair to give a hotel 1 star for 1-2 incompetent staff members so I gave it a 3 star here are my reasons why: lovely hotel really enjoyed the spa good breakfast nice seating areas comfy beds. Here is the downside: wedding food was lacklustre at best. I was charged an extra on my visa over 4 weeks after staying here citing soiled linens as the cause... On the letter they claimed the extra charges were because of bed wetting which is absolute nonsense as I can 100% guarantee that no one staying in that room wet the bed or soiled it in anyway. The person I was staying with was unwell and had a fever causing them to sweat in the bed but certainly not urinate in it! These charges are ridiculous and seem like a thinly veiled attempt at making the hotel extra money off of an innocent persons back- not to mention the overall embarrassment of accusing two fully grown adults of bed wetting when no such thing occurred. I think it is beyond ridiculous that this has happened and I am livid.

    5
    « Weekend break »

    Had a lovely weekend with friends..hotel was great staff could not dip enough for us..had our dinner in hotel lovely food ..rooms were really spacious..looking forward to a return visit ,maybe stay longer

    4
    « Weekend getaway »

    Room - 241, family room with king size bed. In an annexe which was nice, but only access to main part of hotel was by going outside. Very comfortable bed. Lovely view of garden. Large modern room. Few stains on carpet and toilet seat needs replacing (a little stained!) but these are minor things. Restaurant - meals were excellent. Friendly helpful staff. Quick service. Good atmosphere. Highly recommend the Toffee & honeycomb cheesecake! Bar area - the bar area was small but warm and welcoming and well stocked. The attached lounge area didn't have the same "warm" feeling. Quite brightly lit and basic furnishings. Could be made into a warm and comfortable lounge area. Didn't use the pool or gym facility so can't comment. Reception - this is a bit odd. Entered hotel by main front door and looked like there had been a reception area to the left . Instead, the reception is along the corridor to the right, along with reception for spa area. Friendly helpful staff. This hotel is excellent for a quiet relaxing getaway. If you are into going to pubs and clubs within walking distance of where you stay, this is not for you. The weather was good to us and enjoyed people watching as we sat having a drink on the patio there were wedding photos being taken on the lawn.

    3
    « Okay hotel »

    Hotel was okay. Nice building and pleasant staff. Room okay but a tad dated, and a smallish TV with freeview only. Leisure club looked good but I didn't have gym out with me. Bar a tad old fashioned, no TV or music, and most people seemed to grab a quick drink before heading to the restaurant. Evening meal in the 'bistro' was more pub grub than bistro. Food was okay but hated the frozen McD's type chips. Breakfast okay, but why do they have to bring you the bill to sign whilst half way through? The had my room number and surely could have waited until I'd finished. Okay overall, just a tad dated for me, as usually stay in international four or five star hotels, so presume this is a typical three star UK experience.

    4
    « Great first night of long road trip. »

    Best Western Balgeddie House was a comfortable first night after a long travel day of over 24 hours. It was within reasonable driving distance from EDI and situated in a quiet neighborhood. Our room had a king bed and a modern well-equipped bathroom. Room opened up onto a large grassy garden area. We didn't have the time to enjoy the spa facilities.

  • 5
    « Comfortable Home from Home »

    In the area on business and stayed here. Lovely hotel with great facilities. I used the pool which was very clean and a good size. The room was nice as well with a very comfortable bed. I had dinner and breakfast in the restaurant and thoroughly enjoyed both. WiFi in the room was fast and since I was there on business had no issues catching up on emails. Will definitely be back.

    4
    « Very pleasant stay.... »

    On arrival at the hotel I was found the reception staff to be very helpful and friendly. Once in the room I was pleasantly surprised by the size. Loads of space and the bed was comfortable and wider than it was long. Both bedroom and bathroom were very clean. I ate in the restaurant on the evening having the salmon, bought some extra portion of sweet potato fries, which was a mistake as the meal was large enough.....even for a big kid like me. I didn't arrive early enough to use the fitness room or gym, but it all looked clean and not busy at all. Over all found the stay very pleasant. Would I stay here again......yes, without a doubt.

    5
    « Sunday lunch »

    Would certainly recommend this hotel for a nice lunch. Visited as a party of 6 adults 1 child and a baby. We were served by a lovely young lady who was very pleasant. The food was tasty and portions are more than ample. Decent bottle of house wine and the prosecco was palatable although not chilled. Great speciality coffee. Hoping to book soon for Hogmany Party as we've missed it the last 2 years due to illness.

    5
    « Lovely Hotel »

    We were here to celebrate our Golden Wedding , and the entire experience was wonderful ! We all thoroughly enjoyed the swimming pool , and having drinks on the terrace overlooking the beautiful garden , before a delicious dinner made for a great evening . The staff were very helpful too .

    5
    « Great Hotel »

    We made a last minute booking at this hotel, had never been before and we were very pleasantly surprised, we stayed in the newer part of the hotel in room 231, the room was very big with a comfortable king size, very modern and spotlessly clean. We booked a table at dinner and the food was amazing, only negative point I had was there were too many chips lol, we then went into the cocktail lounge for a few drinks and were surprised to discover all the different kinds of whisky, needless to say my husband had to try a few! Drinks are very reasonable in price. The pool is a great size too! There is a good selection at breakfast, we opted for the full Scottish breakfast and it was really good. We couldn't fault this hotel and we have never met such friendly staff who go out their way to ensure you have a pleasant stay! We will definitely be back!

    4
    « Nice hotel »

    Came here on a business trip for two nights. Bar staff very friendly. It was a bit warm but reception found a spare fan for me which made sleeping more comfortable. Had dinner in the restaurant which was so so but reasonably priced and good service

    3
    « Very average and poor value for money »

    We attended a wedding nearbyand hotels in Glenrothes were generally full so we thought we would splash out and have a good night's stay. We were received by a very friendly and helpful receptionist. There is a new annex with a pool, spa, and rooms so the reception is to the side and disappointing (like entering the Council pool). We sat out on the patio with ashtrays full from the night before. Our room was in the attic with a cum ceiling, small, old, dated, and old plastic curtain over the bath, not ideal in this day and age. Creaky stairs and corridors (dirty carpet) don't help a good night's sleep. The real disappointment was the breakfast, despite a spare dinning room we were told to wait a while and when it came the quality was very poor, inedible scrambled egg micro'd to death. We must say the staff were very helpful an friendly but sorry, £120 for a poor attic room, there is much better value out there.

    5
    « Excellent »

    Hi I visited the Best Western Balgeddie house hotel Glenrothes and I loved it brilliant room, clean,comfortable big bed good food lovely staff. I couldn't have asked for more. Just to be aware it can be a little tricky to find don't go with the postcode in your satnav get a postcode from the hotel

    4
    « Clean, comfortable and very friendly »

    We stayed for 3 nights in a large family room (242) in the annexe. The room was very clean and comfortable. A king sized bed for the adults, double sofa bed for one child and single bed for the second child. The room opened out onto a large, grassy garden area. The bathroom was excellent, with large walk-in shower, bath and shower and two wash hand basins in addition to the toilet. Our young granddaughters enjoyed using these together! The swimming pool is excellent. Indeed, one of the best hotel pools we have experienced. 17m long, extremely clean, with easy access, towels and changing rooms etc. There is a small gym, steam room and sauna. Breakfasts were good with wide choice of hot dishes cooked to order,although our boiled eggs were never soft. Additional breads etc would have been appreciated, to compliment the croissants. We dined in the restaurant twice. Food is well-cooked and presented at reasonable cost. Children's menu is good but they can also choose from the main menu and have smaller portions. All told, a very good experience and highly recommended. We will visit again when in the area.

    4
    « Last minute. Good stay »

    Booked last minute to attend function in Rothes Halls. Quick check in. Rooms spacious high ceilings. Breakfast was excellent and for taking dogs had a separate eating place. Will think about going with the dog. Pool looked great and clean, didn't use. Cosy wee bar area.

  • 5
    « Will return »

    My wife and I were on a weekend break to visit family we stayed in Balgeddie house hotel and have nothing but praise for a excellent hotel.The grounds are fantastic and sitting outside with a beer in the sun was a joy.The room we had was 237 no view but very spacious and plenty storage good shower and very comfortable bed.The staff were very courteous an efficient. We shall be using the hotel again hopefully sooner than later.

    5
    « Excellent wedding venue »

    My wife and I recently got married at Balgeddie on the 29th July 2016. Its a great venue and everything went like clockwork. The staff are so friendly and couldn't do enough to help us. Even when we booked our wedding every meeting we had was really good and did everything we were looking for at our wedding. We would highly recommend this venue if you're looking to get married in this area.

    5
    « A real chill-out place »

    This was our 4th time at this hotel, and I can't wait to go back! Such a lovely place with very friendly helpful staff. The grounds are beautiful, and the food is amazing. The Spa facilities are so good, and there is a gym as well. Nothing is too much trouble for the people who run it. A real Country House hotel with a family run feel.

    5
    « What are you people looking at? »

    This hotel suits it's surroundings suits it's building and is by no means old and outdated. CHARACTER I think is the word you are looking for. The staff are so friendly, and yes EVEN the younger ones!!!!! Our room is a family deluxe garden room and I must say we stayed at a 4 star hotel in Leicester last week and this place beats it hands down on ALL fronts!!! The breakfast is superb, the swimming pool and facilities are spot on and I will have no quarms about booking for another holiday. Balgeddie house hotel............well done. Spot on.

    4
    « Relaxing Stay In A Peaceful Setting »

    Stayed here for four nights recently. Staff are very helpful and friendly. Ate here for breakfast and dinner. The Menu had a varied selection that caters for most tastes, and the breakfast choice was Continental or Full Scottish which was a great way to start the day. There is a Gym and Spa with a pool, steam room and sauna which we used during our stay and was a great addition. The room was a Deluxe Double overlooking the rear gardens. There was plenty of space in the room and the bathroom was modern with a walk in shower. Overall an enjoyable stay and I would definitely look to staying here again if I return to the area.

    3
    « Average night »

    We stayed here whilst attending a wedding nearby. The receptionist was friendly and directed us to our room. We had a deluxe room upstairs. Nice view. The room was very dated, and the bathroom had a shower over the bath with a shower curtain. No shower cap etc or shampoo , just a thing on the wall with soap. We had a toastie at lunch which was less than average. Cheap wholegrain bread, with poor quality ham and cheese. The tables were dirty and had cigarettes on them ( we sat outside). Breakfast was average & looking out onto the nice lawn ash trays full of cigarettes etc which is not appealing. Dead flowers in the hall. The hotel needs a bit of tlc and attention to detail.

    5
    « Excellent »

    Super clean bedroom and bathroom. Very comfortable bed. Staff were helpful friendly and courteous. A special Thank You to Dave who put our golf bags in the cellar to dry and to Colin who carried our suitcases up and down the stairs. A perfect ending to our last night in Scotland.

    5
    « Nice room / lovely gym and pool »

    The room was large and I had a double room for single occupancy and was charged half the price of the double rate [£31.50] on a room only basis. It was clean and the toilet facilities / shower room were good. I used the gym in the afternoon of my arrival and again on the morning of my departure and it was not busy, even though it was open to the public. I would use the hotel again on a future visit to Glenrothes.

    4
    « Wedding Day - 22/07/16 »

    We had out wedding day at Balgeddie House Hotel on the 22nd July 2016. Both the hotel and it's staff are a credit to the wedding industry, they couldn't do enough for us on the day and the location is simply stunning. This hotel won't break the bank for a stay over and has a wide range of rooms to suit which our guests took advantage of. Both the food and rooms were excellent. I can't recommend this hotel enough for a stayover or wedding. Thank You Balgeddie, you made our perfect day perfect!

    1
    « Worst Western Hotel! »

    We attended a wedding at the hotel and, upon check-in, we enquired about breakfast as it is included in our room rate for the evening. We were informed that it only started at 8am on a Sunday. We unfortunately had to leave by 7am to drive to Edinburgh to board a train to London to catch a flight. The elderly gentleman who checked us in assured us that he would arrange for an early breakfast and all we had to do was go to reception the next morning. However, when we arrived at reception at 7am, nobody knew anything about our breakfast and the poor receptionist didn't know what to say. Luckily we had our own take-away cups and he was kind enough to make us some hot beverages in our own cups. And thenwe got really lucky! He gave us each a banana that he found in the kitchen. What a lovely breakfast! I find this utterly disappointing and not worth the money I payed for the room ? which was supposed to have included breakfast! An absolute rip-off.

  • 5
    « Fantastic wedding venue!!! »

    The reviews on Trip Advisor are absolutely true...this is the best venue ever for a wedding. My son's wedding reception was here and many guests stayed over too. Hotel staff are amazing and so friendly, nothing is too much trouble for them and everything is carried out in a friendly, relaxed manner but with total efficiency. From the drinks reception with excellent canapes through to the wonderful meal to the plentiful evening buffet, the food was superb. Many guests remarked on quality of food and how good it was to have it served piping hot! Thoroughly recommend!!!

    5
    « stay for 3 nights bed and breakast »

    We were over to see our new Grand daughter and decided to stay. Staff great our grand daughter was sick in the room and it was not a bother the staff could not have been nicer, even the next morning they came into the room to see if all was ok. Dog friendly hotel which was good as we had our Son dogs over. The food, staff everything fantastic will be back.

    3
    « Worth a stay for the great pool »

    Situated along a residential road, our sat nav took us about 2 miles away so worth having written directions too! Friendly and efficient reception staff. Bedroom overlooked the car park so not the best view, I imagine those with a garden view were much better. All facilities worked, found the bed on the firm side and my husband found the pillows (6 provided in a king size bed) to be too hard and ended up in the middle of night using a bath towel for the pillow. Must admit sponge pillows are not very comfortable. We made full use of the pool which was wonderful - 17 m and spotlessly clean. The steam room was good, but the sauna doesn't allow the you to put on any water so somewhat disappointing. Changing rooms clean and a credit to whoever oversees this area. We stayed 2 nights and ate in both nights as it was more convenient however the food is very mediocre at best - Cullen Skink soup OK bread roll very ordinary, Venison obviously 'boil in a bag ' with a very sweet sauce and veg pretty tasteless. Ordered a salmon salad the next night which was much better and fresher and husband had a steak which he found acceptable. Wine not overpriced - around £20 so that was a saving grace. Breakfast is the usual buffet although nothing exciting with option of cooked food brought to the table. Sausage was not very meaty, mushrooms were sweet (!) bacon, scrambled egg and haggis all OK, tatie scone very doughy and inedible. Asked for the croissants to be warmed up and they were good.

    5
    « Wonderful »

    Had a 4 day 3 night stay at the Baldeddie Hotel. The hotel & grounds cannot be faulted. Beautiful setting for a wedding,at which we were a part of. Rooms excellent so was the annex which part of our family stayed in. All staff friendly & helpful & would like to thank the barman Jim who was very welcoming. Ample car parking space, reception staff very helpful. Pool area spotless. Would stay here again.

    2
    « cold and uninteresring »

    We went for dinner. French fries some peas and salad and a piece of haddock that was wafer thin. Paid 12 pounds for a poor quality meal. The piece of fish was an insult. What would be the cost of making this meal. Couple of pounds maybe. Would never go back.

    5
    « Beautiful, Welcoming Hotel »

    Very accomodating staff, stayed with 3 friends and my 5 year old daughter who absoloutely LOVERD the garden! Very relaxing and beautiful could have stayed far longer than we did (Long weekend) and the food was just lovely. Very reasonably priced! We slept better than we had in a long time! Thanks for a great stay we will definitely return!

    3
    « Nice Room, Skip the food (if not included) »

    The room was nice, clean and just as described. Our stay(s) included breakfast, and have to say the restaurant needs a manager! Rather chaotic. Seemed short staffed, and I heard a lot of grumbling among the customers. Breakfast was not much better, but at least it was free.

    4
    « Business Trip »

    Nice presentable hotel on the outskirts of Glenrothes. Pleasant room although bathroom a little dated, with the only complaint being the shower a little weak. Even though my room was positioned above the fitness centre the room itself was very quiet and comfortable bed. Excellent evening meal in the restaurant, which was reasonably priced and had very attentive staff. Special thanks for offering too and providing me with some cereal, as I was having to leave the following morning prior to the kitchen officially opening. Used the gym which was well equipped.

    4
    « One night stay »

    Stayed for one night. Plenty of parking. Check in ok. Was only one person so had to wait whilst someone booked on the phone. Not their fault. Room was on 2nd floor which has skylights. 3rd time been put up there and would prefer proper windows to view more than the sky. Room large and clean. Bed hard but slept ok. Bathroom ok. floors creaky but it is an old building. Food was reasonable price and not bad. Overall a good stay

    5
    « Could have stayed forever,, just beautiful »

    We stayed in room 202 and it was just a Wonderful experience, helpful staff, peaceful and quiet not to mention picturesque hotel, beautiful cooked breakfast in the morning, will definitely come again! Thankyou so much for a wonderful stay :)

  • 4
    « Good value stay »

    Quiet ish room...a little fan noise from kitchen. Very polite staff...nice location. Comfy bed and TV works fine Breakfast was superb. Would stay again Didn't have time to use pool....imagine it would be a lovely wedding venue.

    5
    « Excellant stay at Balgeddie House »

    This was a beautiful hotel with excellent staff. Good food and reasonably priced. Would happily stay here again. The garden room (room no.240, one of three) was exceptional with large windows overlooking the garden with a small terrace, very private. we enjoyed fabulous weather so were able to take full advantage.

    5
    « Excellent service »

    Really can't fault this hotel The staff were friendly and extremely helpful, even when I was up at 03:30 in the mornings to go stalking Very clean and good facilities. Great pool and gym. Enjoyable breakfasts in bed. Well done to all of them for making a pleasurable stay

    5
    « Only one complaint »

    Visited in April and only found one fault, the person who gave this hotel a 3 star rating is obviously mad. Location, accommodation, food, facilities and in particular staff throughout our stay were fantastic. Our stay was at a "difficult" time for my sons and I however each and every member of staff made our time there much easier. Everyone was treated like royalty. In particular Maureen on reception was outstanding in her customer care. Previous posts mentioned noise from weddings/functions preventing sleep. There was a particularly "rowdy" wedding whilst we were there, our room was across the hall and we never heard a sound, only saw the after party results next morning! Excellent hotel, fantastic staff and thoroughly recommend a stay.

    5
    « Great week-end »

    We had a very relaxing week-end. The staff were very helpful the room we had (231) was clean and comfortable although to the front of the hotel was quiet. The meals we had in the restaurant were hot well served and delicious. The bar staff friendly and cheerful. Check in and out was quick and efficient. Thanks to all for the great week-end.

    5
    « Excellent Stay »

    Lovely hotel, great staff and facilities. Free use of the gy for guests is always a pleasing addition. Dinner and breakfast were tasty and the menus were good. Will definitely stay again soon Thanks!!

    4
    « Very Good »

    Not been here for a good few years having not always enjoyed the experience. Booked a last minute Sunday night stay in a deluxe room at a very good rate. Room was a great size, modern and impeccably clean. Walls were a bit thin such that I could hear the ladies next door chatting and then one of them snoring. Wifi was free and worked very well. Plenty of parking. Breakfast next morning was really quite good. Other than the thin walls I have to say I was impressed.

    5
    « Great Weekend Stay »

    Recently returned from a weekend stay, and thoroughly enjoyed our time at the hotel. The staff were extremely helpful, and Tracy gave us some good tips about walks etc in the area. Food at the hotel could not be faulted, and the location was a great base for exploring some of Fife. Hope to visit the hotel again in the not too distant future.

    5
    « Great Hotel, good food and friendly helpful staff »

    My wife and I stayed for two nights. Our room 220 was on the top floor in the old part of the hotel and there are no lifts! Assistance with baggage is available. Creaky floors are the norm in the old part of the building and the wood for these comes from a pre-war scrapped luxury German liner! The property sits in its own grounds and is full of character. We enjoyed breakfast and dinner on both days. There was a wide choice of food and wine and the quality was excellent and the service first class from the friendly staff. The hotel has a pool and spa facilities. A courtesy Scotsman newspaper and free parking are also available. We really enjoyed our stay and would use the hotel again in the future.

    5
    « Nice relaxed overnight »

    Spend an over night with family had a lovely welcome on arrival enjoyed a really relaxed atmosphere dinner was also as good tried the Thai red curry don't go there if you don't like it spicy steak pie was also fab tried some of daughters only gripe slow service at breakfast had coffee then breakfast served half way through before we got our toast ...daughter and friend enjoy the pool ..rooms lovely and really spacious would definetly return

  • 4
    « brilliant breakfasts - shame about the lack of lift »

    Very comfortable hotel and beautifully warm on the coldest weekend for four years apparently. Breakfast out of this world - cooked to perfection and generously proportioned. We were on the 2nd floor and it never occurred to me that there would not be a lift but my husband suffers with his lungs and getting the suitcase up four flights of stairs nearly did for him but there had been no mention at reception about the lack of a lift and we were just directed into the original part of the hotel and no warning that the room was on the second floor nor offer of assistance despite our advancing years so that was disappointing. Swimming pool great and staff (especially in the bar) were very helpful. My son and his family had a garden room which they were very pleased with.

    5
    « romantic weekend break »

    Beautiful country hotel, lovely and traditional looking, very well presented, clean and tidy, room was fantastic, we were upgraded on arrival, our room had a fabulous bay window with window seating which had lovely views over the garden. We had an evening meal in the restaurant their was a good choice of food, which came and was well presented and very tasty, and reasonably priced. The staff were friendly and do a very good job. We found the whole weekend relaxing and quiet, which is exactly what we went for.

    4
    « Nice hotel, set in residential area, will use again. »

    Wanted to stay near Falkland so this was in a good location. Nice, clean and tidy hotel. Only staying overnight so didn't have time to use gym or pool. Would use again. Big room with big bed, massive windows overlooking the gardens at the back. Large ensuite. Decent food/breakfast. Good parking.

    2
    « Need upgrading »

    This hotel is in a excellent location to explore the eastern area. Do not go to this hotel if you want to be comfortable. The heating in the old part of the building in uncontrollable and the staff, but not the general manager, are aware of this. It has been a long time since I have been in a hotel and could not wait to get a good night's sleep in my own bed back home. Avois room 203

    5
    « Happy Surprise »

    A last minute decision for a night away led to an excellent surprise. From the moment we arrived staff were pleasant and helpful. At reception we were lucky enough to be given an upgraded room. We had been a bit wary of the " pet friendly " description but the dogs we saw were well behaved and well supervised. The food and service was excellent. Great value for money.

    5
    « Great place too stay »

    A very friendly Hotel. A Hotel with lots of Character. Clean and well Presented.Old & New We have just come back,after staying at the Balgeddie Hotel.We were in room 203 which was a nice room spotless,also they welcome dogs.We had our jess with us.They even had doggie treats at reception. Jim who served us at the Bar was excellent,could not do enough for us,thats the type of person that makes a good hotel,infact all the staff were fantastic..Also all the meals were good.

    5
    « 3 Night stay »

    Stayed at this hotel for a long weekend, it is well signposted so easy to find. The hotel staff are very welcoming and provide good service, the food served is very good having tried breakfast and evening meals. The room was comfortable if a little warm (this was easily remedied by opening the window). All in all a good weekend

    4
    « Light lunch »

    Popped in here one Saturday lunchtime and thoroughly enjoyed it. There are 3menus to choose from the snack, main and smaller appetite menus all have a good choice. The staff were so accommodating and prices are reasonable. You can eat in the lounge or the restaurant both have lovely views over the beautiful gardens. Only complaint I had was the glasses were marked with lipstick, fingerprints etc. What would it take to shine them once removed from dishwaher.

    4
    « Great Hotel rooms »

    Second stay as its great for dogs very good hotel great room and the grounds and surrounding walks are excellent. The staff are very friendly and helpfull the room was large with great bathroom. A bag of treats for Orach the Golden retriever on arrival. Had light meals in the bar in evening very good Cullen Skink and goats cheese tart. The disappointing part was the cooked breakfast in the morning rubber eggs the cheapest possible sausages and bacon no effort made thrown onto the plate. I told the receptionist when leaving who she would pass on. The waitress appeared to avoid use when she saw what was being left. The only disappointment in a very good stay and this would be easily remedied. We will stay again

    5
    « one night break »

    My wife and I visited Balgeddie last Saturday for a one night stay,the room was very clean and had huge bed,the pool and spa were excellent,the dinner and breakfast were good,and also the staff were so friendly and helpful .I would return here again.

  • 5
    « Absolutely out standing !! »

    Highly recommend what an amazing hotel to stay. Will be back in the near future!! Very friendly and child friendly. Food is amazing also . Rooms are huge ! Can't wait to come back clean and tidy . Waiters waitresses and staff very helpful and couldn't do any more for you ??

    5
    « Amazing »

    Amazing family stay with great friendly service. The swimming pool and spa are fantastic The kids loved the grounds to play in and the spa. Great place to relax and the food was lovely The rooms were great We will be back

    5
    « Returned for wedding anniversary »

    We had our wedding reception here 6 years ago so the hotel obviously holds a lot of memories for us although it has since been extended. We were gifted a voucher for Christmas so decided to return for a night near our anniversary. I called to book and the staff were extremely helpful offering us the honeymoon suite for a good price. From start to finish all of the staff in the hotel were excellent. We had dinner in the restaurant, both ordered steaks which were cooked perfectly. The restaurant was busy but the staff were attentive and very friendly. The room was as we remembered, spacious, comfortable and with a massive bathroom. We managed to use the leisure facilities which were fantastic and being able to use them until 5pm on day of departure is a nice touch. I'm sure we will be back, hopefully sometime soon!

    2
    « Disappointing »

    We got off to a bad start when we were told on arrival at 4.55pm that we could only have dinner at 5pm, 5.30pm or 8pm as they were busy (despite having booked 3 months earlier). The room was average, not very clean, uncomfortable bed - not up to the "deluxe room" we had expected. Can't fault the spa facilities. The food on the other hand I can. Our meal on the first night was venison which was so dry it was like eating cardboard. The produce used seems to be of a very low quality and the meal on the second night was even worse although, having opted for an easy option of lasagne, I found it hard to believe they could get that wrong. The pasta was overcooked and soggy. The plate was stacked high with what looked like McDonalds chips and one of the tomatoes in my salad had mould on it. The salad had no dressing whatsoever. On bringing this to the waiter's attention, we were approached by an elderly staff member who was posing as the manager and was not very apologetic and merely said the chef had been there for 20 years without complaint and offered us a coffee. I asked for herbal tea and was given normal tea so they couldn't even get that right. We weren't served by the same waiter twice.

    5
    « My dogs are made as welcome as the rest of my family »

    Just back from another weekend at the Balgeddie House Hotel. We have stayed there before with our two daughters (11 & 12) and our two golden retrievers and when we had to go back down to Glenrothes we had no hesitation booking there again. When phoning to book the hotel I was so impressed that the receptionist remembered who we were and asked how my daughters and my dogs were! When we arrived at the hotel the dogs both got a goody bag full of dog treats which was such a lovely gesture. They had given us a huge room (202) which gave the dogs plenty room to move around however there are so many fantastic walks within Glenrothes, all they did was sleep when they were in the room. We didn't take the dogs down to breakfast this time as when I asked about having our breakfast in the lounge rather than the restaurant I was told they were very busy so would need to use the lounge which I did not have a problem with. But last time we stayed, we had our breakfast both mornings in the lounge which meant that the dogs could come down with us which was just fantastic! This hotel make your pets just as welcome as the rest of your family. I definitely recommend this hotel to anyone who wants to go away as a whole family which includes their pets. Well done Balgeddie!

    4
    « Lovely hotel but the WiFi doesn't work in my room »

    My husband and I and our 2 dogs spent two weeks touring Scotland and we booked in here for a few days at the end of the trip as my husband has family near by. The hotel is lovely, we booked room only but I did buy the breakfast one day. It was £7.50 for the continental. Unfortunately there was no fruit available but the rest of the breakfast was good. The Gym is good as is the sauna and pool but there is no Jacuzzi. We were in room 221 and the WIFI doesn't reach this room (it's on the 2nd floor ). I did call reception to see if it could be fixed, I was told there wasn't anything wrong with it but they'd reboot it anyway. It didn't make any difference and it didn't work on either of our phones or our IPAD. I notice it didn't really work until I got to the ground floor so don't expect WIFI in your room. However the hotel is well decorated in a traditional style. The room was clean and bright and the staff were friendly and they are very dog friendly. If they sorted the few small problems above I'd give it 5 stars with no hesitation.

    2
    « Ok hotel, but hugely let down by the service »

    We booked two twin rooms, on arrival the receptionist told us that we had two doubles "the system doesn't tell us if it's a double or a twin" she said. Remarkably the receipt she handed us specified Twin Rooms, so sadly we felt lied to by her. She said that as we were dashing out to a party, that twin beds would be sorted for our return. In my room, that was a four foot long sofa bed that had seen many better years. We complained and they then put two new extra beds in one room, by then it was after midnight. Pretty poor indeed and we will not go back again.

    5
    « Most dog-friendly place I've ever stayed »

    I booked an overnight at the Best Western, Balgeddie House for myself, my niece and our two dogs as the dogs were competing in the area early the next morning. Prior to booking I contacted the hotel direct to confirm that it had rooms available where the dogs could stay. The hotel is situated in a lovely quiet estate, parking is good and the building itself is beautiful. When we entered we went to check in, we passed through a garden room/conservatory type area where a couple with their dog were sitting to have their lunch, staff were happy to bring this through and the dog happily sat under the table while they ate. At reception I was presented with two bags of biscuits ? one for each of them ? what a lovely gesture, I have stayed at ?dog friendly' hotels up and down the UK and have never been given anything like that, immediately I knew we truly were welcome. Inside the hotel is just beautiful, lovely traditional décor and furnishings ? the room itself was on the first floor, a member of the hotel team was passing as I got to the stairs and offered to helped me with my bag as the smaller of my two dogs is a little arthritic and refused to do the stairs, I thought that it was very observant of her to notice as I had barely paused and it was so kind of her to help. The room itself was very spacious and again beautifully decorated, none of your usual flat-pack furniture here, the carpeting was a lovely creamy beige and the bathroom was very nicely done too ? at this point I was very glad I always travel with blankets and beds when I bring the dogs. Before dinner we took the dogs down to the garden to get in some practice ? wow, the gardens are beautiful, lovely flowers, trees and lawns manicured to perfection. At night there was a wedding reception at the hotel and I couldn't imagine a better setting, there was even a piper to greet the guests. Our room overlooked the car park and was just above the hotel entrance I have to say that we really didn't hear any noise from the reception even though there were people milling around . The beds and pillows in the room were incredibly comfortable and we all slept very well. Checkout was very efficient and staff were helpful when I asked for alternative routes back to Glasgow avoiding the Forth Road Bridge. Whether taking my dogs or not I will definitely be booking here again if I have something on in that area.

    5
    « Three night stay »

    Perfect hotel, perfect staff and customer relations and perfect breakfast. Central location for Fife, dog friendly and period building; slightly marred by the gym extension, however, will detract from anyone's stay. Guests have free use of the gym , pool and steam room also.

    5
    « Excellent value »

    I stayed here for one night when attending a function. Booking a room for one only a few days before my stay, I had anticipated a small and basic room, especially as I had been quoted an unexpectedly cheap price for B&B, but on arrival found the room to be impressively large, and very comfortable, with a Superking sized bed. Everything was immaculately clean, the bathroom did what it needed to, with good water pressure and over-the-bath shower. Breakfast was a basic buffet or cooked-to-order Full Scottish, which I didn't have but understand was very good. The coffee was certainly good, and service was efficient and very friendly. Use of the pool and spa was free and guests were invited to use the facilities for the rest of the day, even after they had checked out. The pool was clean and well maintained, a comfortable temperature, and quiet. The sauna was hot and dry, as you would hope! The changing rooms were spotlessly clean. I have stayed in hotels across Europe, and in all price-brackets. This one was amongst the best, offering a comfortable stay, and excellent value for money in a very friendly hotel. I wouldn't hesitate to stay there again.

  • 4
    « Rab mur »

    This is a nice family run hotel with pleasant staff especially camilla on reception & kimberley & jim in restaurants. Leisure facilities were great with a good gym & a good selection of classes throughout the day & evening. The food in the restaurant was lovely with very attentive staff.

    5
    « Not what I expected »

    I booked here for one night as I was working in Glenrothes. There was ample parking on arrival and the reception was very efficient. My room was on the top floor and was a good size and clean. On the evening I ate in the restaurant and both the meal and drinks offered excellent value for money which is not typical of a Best Western. Breakfast was great too....

    5
    « A Lovely Hotel »

    My wife an I stayed here last night for a local event. Balgeddie House is a lovely old Hotel situated to the north of the Glenrothes to Leslie road. We had requested a Deluxe King Bed Room and we were not disappointed. Room 202, situated 1st Floor, is an original size room 18ft wide with adjoining bathroom of generous proportion, overlooking the entrance of the property. Everything was very clean and there were lovely old world touches throughout the Hotel and a lovely staircase. We had a lovely three course Lunch for £15 each and the house red was about £15 a bottle. The breakfast was fantastic with buffet for cereals etc. The cooked breakfast was served to table with tea, toast etc. as was the porridge we ordered, which was the best we have tasted in a long time. A good choice of cooked breakfast options were available. The staff were very friendly and extremely attentive. We did not avail ourselves to the Spa facilities due to lack of time. We would recommend this Hotel to those requiring some old world charm with a choice of well prepared and delicious food in a Brasserie style dining room overlooking the lovely gardens.

    5
    « TOP CLASS!!!!! »

    Stayed here last night with hubby & 3year old daughter. The room was fantastic, loads of room and spotless! The pool was great and an added bonus to a lovely hotel. We all enjoyed the food which was served to a high standard and the girls all made a fuss of our daughter and made her feel special. Very relaxed & chilled atmosphere. Overall a great night away, all staff friendly and helpful,. Will go back without a doubt! Thanks 2all, it was first class!! Helen

    5
    « As best westerns go - very good!!! »

    A very large property situated not far from all amenities. Beautiful breakfast - probably one of the best that I have had in a very long time! Service was very good. We had a large twin room which was good enough however there was slight noise from the kitchens fans below. Thankfully it did stop around 12ish!

    5
    « Excellent Hotel »

    We were very happy with our stay at Balgeddie House Hotel. The room was of a very high standard and probably one of the nicest rooms we have stayed in. Lovely grounds which would have been lovely to sit out in if the weather had been better. Very good value for money especially for a hotel with a spa. If in Glenrothes again, we would definitely come back.

    4
    « Scottish Hotel with Character »

    Pleasant hotel one night stay - plenty of character, high ceiling rooms. Food good, and plenty of nice touches in room, although step in bath shower could do with hand rail for people with unsure footing. Additional bonus is the availability of a pool , gym and gym classes. Would definitely stay again.

    4
    « Lost on Limekilns Road! »

    We stayed here while travelling up to see the Enchanted Forest in Pitlochry. Sat Nav took us into a housing estate called Limekilns. We had to get out and ask the way. Seemingly the hotel was directly behind the houses, but you had to go right round. A bit of a palaver in the dark. First impressions of the hotel were that it was joined to an old school or similar. The entrance looked normal, through a big door, but once inside the reception desk on the left is not manned. You have to go along to the spa reception. Not to hotel - A card or something on the old reception directing you to the other reception would have been helpful! Its an old building brought up to total modern standards. Very impressed with room and the view was stunning of the garden at the rear. Rabbits running around. The hotel is actually in the middle of a housing estate, but has a large rear garden. The pool area was lovely and 20 metres i think in length. Also sauna was huge and steam room. Nice steps going out into the pool, rather than vertical ones. Good for arthritic knees lol. We ate in the hotel at night. I would say it was quite pricey but the food was excellent. Note to restaurant - Take out table one. Its so annoying sitting beside the door with waitresses and waiters constantly pushing past, not very relaxing to say the least. Would i return - Maybe?

    2
    « Husbands Birthday break »

    No atmosphere at all. Went there after visiting Keavil House wish we had stayed there as that was miles better. The young girls and guys doing the breakfast and evening meals were very nice. Not much choice for meals. Our room was right at the end of the hotel over looking the swimming pool, which was the best thing about the place. Our room carpet was badly stained. On leaving wasn't even asked if everything was OK. We stay in quite a few best western hotels and this one was the worst. Will not go back.

    5
    « A First Class Hotel with 1st class Staff. »

    We wished to go away for a night for a special treat,so it had to be a Hotel which was (pet-friendly) So I found Balgeddie House and booked the Dinner B&B package. It was not the easiest of Hotel's to find and the Sat nav did not recognise the post code. However we found it and I am so glad that we did. Upon arrival I could not believe the impressive majestic building which is now surrounded with a new housing development. We were greeted by Allison on Reception, who was the most sincere and lovely receptionest that you could wish to meet and made our first visit so good. Allison kindly informed us that we had been (upgraded to a Superior Room) at no additional charge. Well all I can say is (Wow) our King Size Room was truly beautiful and immacuately clean, comfortable and stunning. Even our Dogs were in amazement and were well warned to behave!! The bedroom was so lovely that we did not wish to leave it. Dinner was truly devine and the service excellent. No complaints and all the Staff were so helpful and friendly and have obviously been trained well. After a good night's sleep I can truthfully say that our breakfast was also excellent and that we were fortunate to meet a very nice couple from Cabrach, Huntly, Aberdeenshire who had also enjoyed their stay. We also used the Leisure Facilities and could not fault anything and would certainly have no hesitation in returning to Balgeddie House or recommending to others and to those who wish to bring their 'beloved pets' with them as it is certainly a very 'pet friendly' Hotel. Thank you all for such a relaxing and wonderful stay.

  • 4
    « One night stay »

    Stayed for the second time and was put in exactly same room as before so can only comment on room in the loft with skylights. Large room and comfy bed. quiet and good sleep. Room service food was good and again only problem was that desk is against the wall and you are unable to see the tv if you want to work whilst watching a bit of tv.

    5
    « Wonderful hotel, couldn't fault it! »

    What a superb hotel, stopped overnight on the way to a friend in Aberdeen. £68 including breakfast for two so we wasn't sure what to expect. How wrong we were! From the start; we were welcomed in the reception with happy staff who clearly cared about their job. We were told we had an upgrade to a garden room ( I had requested a garden view if possible), which was wonderful as it was also our anniversary. The room was lovely, no in fact amazing, the bed was massive, three pillows wide and loads of space, wardrobe, desk drawer etc. We even had garden seating and stunning views. The gardener was working and also cleaning the windows, he recommended where to get cheap petrol etc. We used the pool which was lovely after a very long trip. We ate in the restaraunt which was good value food and tasty, the staff were attentive and friendly enough without over powering. You, also a good old fashioned hotel where the bar shut when the guests had enough. Previous reviews said about the staff chatting, so what! As long as you get the service you need which we definitely did, Despite some negative reviews we had a good nights sleep no noise. We needed more coffee and the receptionist couldn't find the sachets, it was quite late, but went out of her way to bring a little tub of coffee to our room which was a little trek in the dark. Breakfast was lovely, the restaraunt had fabulous views, it was inot rushed and was fresh, there was lots of choice and nothing too much trouble. If you wanted a quick service you could ask and you would get this, we saw some ask who needed to leave earlier. We will definitely stay her again and would recommend this hotel. Family rooms are massive if you are bringing children and every thing was spotlessly clean.

    2
    « 2nd time around - not so good »

    I stayed in June and came back September as my earlier stay was good I was allocated and helped to my room with my luggage- lovely room- I unpacked, ran a bath then noticed the number on my hotel card didn't match room number- you've guessed it- I was allocated the wrong room/ I was asked to move- no help offered with luggage- the new room was small and very dark- asked for change - told not possible- most worrying was fact the room card given to me could open both room doors- hotel unable to explain this- so a big let down all round - they could have offered me a complimentary drink as an apology for what was their error- but no just a take it or leave it attitude!!

    5
    « Even a treat for the dog »

    We stayed here for the last two days of our holiday, having spent the previous 11 nights in a tent. This was real luxury and I have to say that the bed in our room was bigger than the footprint of the tent!! We were very warmly welcomed at reception on arrival, and even presented with a wee bag of treats for our dog. The hotel was warm and comfortable and the staff were second to none - as others have noted, nothing was too much trouble for them. All the food and drink was excellent. What a great place to stay - well situated for visiting the East Neuk villages and other 'tourist' sties in the area. Highly recommended.

    5
    « Excellent place to stay. »

    Nice clean hotel with a warm welcome at reception when we checked in, room was in the new part and was a good size and comfortable. HUGE bed! Used the pool, sauna and steam room, all included in the price of the room. Decided to have dinner in the brasserie and cannot fault the food or the staff. Our waiter Adam was fantastic and seemed very professional for only his first week working there. He made us feel very relaxed and comfortable during the course of our meal. Breakfast the next morning was just as tasty with a selection of cereals on offer as well as a full cooked breakfast. Again Adam was there to look after us.

 

Getting to the hotel ...

All directions
·From: Edinburgh Airport. Travel north on M90 over Forth Road Bridge. Leave at Jct A. Take A92 sign posted Glenrothes north. Turn left onto A911, straight on at 3 roundabout. Turn right onto B969 and follow brown tourist signs. The BEST WESTERN Balgeddie House Hotel is third road on left.