BEST WESTERN Hotel Metropoli,  Gênes

4.5/5  - based on 782 guest reviews.
Piazza Fontane Marose, 16123, Genova, Italy - See map
+39 010 2468888 +39 010 2468686

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 784 traveler reviews
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The BEST WESTERN Hotel Metropoli is located only few steps away from Via Garibaldi, the ancient Via Aureate recently included on Enesco's World Heritage List. The hotel looks out over one of the most charming squares of Genova, surrounded by buildings from the XVI century. The "Carlo Felice" opera house and Palazzo Ducale are just around the corner, as are the distinctive antique shops. The fabulous Aquarium of Genova is a short walk away through the famous Caruggi of the historical centre. The BEST WESTERN Hotel Metropoli will welcome you with its comfortable rooms with pastel colors, chestnut furniture and parquet floor. The welcoming foyer is divided into elegant and comfortable lounges, decorated by splendid paintings by contemporary artists. Here you can enjoy a relaxing atmosphere with soft lighting and background music. Whether returning from visiting the city or after a working day, it is the ideal place to relax, perhaps sipping a cocktail or a glass of good wine. You will enjoy the rich buffet breakfast with fresh seasonal products and the typical "Focaccia Genovese" bread, and last but not least, for those travelling with a laptop computer, there is fast and free Wi-Fi connection throughout the whole hotel and lots of other services. But the main differences you will find at the BEST WESTERN Hotel Metropoli are the professionalism and enthusiasm our staff will provide every day, to let you enjoy the true spirit of Genova and its people, poets, musicians and sailors. So for an unforgettable adventure in Italy, book a stay at the BEST WESTERN Hotel Metropoli today. 10% national VAT included. Local city fee is 1 EUR per night, per adult over 14 years old. The additional fee is excluded and it will be paid directly at the hotel. Enjoy your stay. Where not included in the rate, breakfast can be purchased at the hotel, at 3 EUR fee per person, per day.

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Room 1

Guest reviews


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based on 784 guest reviews
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NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
336
Verygood
 
370
Medium
 
54
Poor
 
19
Horrible
 
5
Business Business 112
Couples Couples 239
Family Family 250
Friends getaway Friends getaway 67
Solo travel Solo travel 53
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Metropoli,Gênes
  • 4
    « Good for family travel and a short visit »

    We stayed with our family here and enjoyed our time. The free breakfast was nice and the three bed options were great for our family of 5. The hotel is in a great location of Genoa as well and lots of sites and restaurants are easily within walking distance.

    4
    « Comfortable, clean and reasonable »

    The Best Western Metropoli sits amid the old town precincts and is handy to most of the attractions of Genoa. The Genoa City Hop-on-hop-off bus stop is adjacent to the hotel which allows the ability to move around without fuss. The hotel is comfortable and the breakfast, which may be included in the tariff, but if not, costs a mere 3euro is more than adequate. Helpful staff to find suitable restaurants etc were most acceptable

    5
    « center of town »

    2N3D in genes, this hotel is really well situated,plenty to see, walks from here to discover the town, restaurants/bars/shopping all close bye. Cant go wrong.The price was correct, the staff(Irene) and the others,fantastic, with all their help and great humour. Bus stop just 20 seconds from the entry. Good breakfast for only 3 euros per person. Safe at night. the beds in this Hotel are amazingly comfortable.

    5
    « Charming hotel in the centre »

    Hotel Metropoli is between the Old town and Modern city. The Rolli palaces are just around the corner. The hotel personnel is smiling and helpful. The room, bed, bathroom, and view are of good quality.

    5
    « Central, clean hotel. Excellent breakfast and helpful staff. »

    Central, just a few minutes walk from Paizza De Ferrari. Clean pleasant room as well as reception and breakfast room. Travelled solo and booked a single room overlooking the small Piazza Fontane Marose. It was a good size and well laid out. Kettle and selection of tea and coffee bags in the room, as well as a well furnished mini-bar, also with some space to put own stuff if needed. Didn't like the very high fixed shower much. Excellent choice and quality at breakfast. Staff very helpful. I plan to book this hotel again as I travel through Genoa every few months.

    5
    « Great location in historic district »

    Charming, modern and pleasant hotel in historic district. Close to all of the major sites you will want to visit. Staff were incredibly helpful and courteous. Breakfast variety far exceeded expectations. Room was very quiet - able to sleep well with windows open at night.

    5
    « Very good hotel in the middle of old city »

    This was a clean hotel right in the middle of old part of Genoa, good location for walking around and seeing the sights. Excellent breakfast and staff and service brilliant! Thank u for a great stay, we would definitely come agin if we were in Genoa

    3
    « Nice place, but needs parking »

    The hotel is well located, but suffers from the Italian parking problem. It isn't cheap, but more moderately priced than similar hotels in Genoa. It was a great base to explore the city from. There are numerous sights and restaurants nearby.

    4
    « Very good service »

    There is a parking place for one car in front of the hotel : you can park there when checking in and the hotel staff bring your luggage to the room while you drive to the parking lot about 500 metres away. The breakfast is excellent both in quality and friendly service.

    5
    « Great location and extremely helpful staff »

    Centrally located so that one can conveniently enjoy the historic city plus eat at good restaurants that the hotel recommended just around the corner . Irene and Nicole could not have been more helpful untangling a mistaken reservation that I had made with Booking.com. They made me a convert to Best Western and I became a member because of them. Caution for elderly: We only experienced if guests must walk up stairs to enter the hotel lobby, I don't know if they have an entrance with an elevator. I didn't see it.

  • 4
    « great location »

    my partner and I stayed for 1night. parking is away from the hotel but there is a space in front of hotel where you can park while being given directions. staff very friendly. rooms clean, well decorated. nice view on to square. hotel in great location for bars, restaurants. will recommend to friends and family

    5
    « Excellent 3 star hotel in top location! »

    The superb location of this hotel makes the interesting sites, including the port, within easy walking distance. The historic town with its winding alleys, shops and restaurants is located just behind the hotel. Bus stops, including the sightseeing Hop on Hop of bus, a taxi stand and ATM machines are right in front. Very friendly and helpful multilingual staff.The breakfast buffet was excellent and had a good selection to choose from. I had a nice single room with flat screen tv and airconditioning facing a quiet alley however, my only negative was that the bed and pillows were a bit too hard. The bathroom was good and had some complimentary samples of skin care which I thought was a nice detail. A minibar which thankfully had ice cold drinks versus some minibars that don't cool well and you end up having warm water and sodas. An ideal hotel for a weekend trip! All in all, a lovely experience where I got good value for my money. I would definitely stay there again.

    5
    « Excellent location in Genoa »

    This hotel is superbly situated on the fringe of the old city. It is easy to walk to many restaurants and bars, ice-cream suppliers and the like. All the things we wished to visit, like the Royal Palace, the Cathedral, the Palazzo Rosso and Bianco, and Via Garibaldi are well within easy walking distance - and I am 80 year's old next year. The hotel is actually at the end of Via Garibaldi. The breakfast buffet is very good and ample.

    4
    « Everything comfortable and nice, except for showers »

    Dislike: The windows were on a main square - what I expected, since it is a central location - but it ment it was quite noisy. Needed to sleep with windows closed - fortunately, soundproofing is good, so everything ok! Another big problem are the showers: they are fixed from above, you can not wash properly and your hair get wet anyway. Access through stairs, not easy if you got large suitcases. Like: Staff was very helpful and the hotel is very clean and new. Beds are comfortable. Good soundproofing. Nice bathrooms. Fresh fruits at breakfast! Location very central, without being too much exposed, and medieval building in front! I definitively recommend it!

    4
    « Quality 3 star accomodation »

    This renovated older style hotel has most things a budget travel requires including friendly helpful staff. Rooms are larger than average and well kept. While situated in a fairly busy area there were no noise issues.

    5
    « Great location. Professional and enthusiastic staff. »

    This is a superb location, well run by professional and enthusiastic staff. They provided us with excellent restaurant recommendations as well as insight on what to do during the day. The room was average but welcoming and clean. I highly recommend.

    4
    « Last minute, best customer service »

    Very pleasant, welcoming service for an emergency late night room. Breakfast lovely, receptionists and staff especially lovely. Lovely and clean room and in a very central location filled with lovely places to eat and shop. Thank you very much for everything.

    4
    « Great stay ! »

    Hotel is well located near shops, restraurants and transport etc. Room were ok but a bit small ( however this is typical for European hotels ). Reception at check-in was a bit cold and not very welcoming. Breakfast was great with plentiful supply of hot and cold food.

    4
    « Roomy and convenient. »

    I came here as the hotel I booked did not respect my reservation. Attention was Superb, all my doubts were answered and make me feel better after not having where to stay. Hotel is close to main streets, eateries, and touristic places, also Metro station is just a couple of blocks. Rooms are big, and comnfortable, the decoration is somewhat outdated but still you can have a good rest. The breakfast is included and you can have a good assortment of local products,I really liked that, is not very common to see hotels support local farmers. you can have several cheese, bread, jelly kinds. Only thing i found bad was the elevator, is tiny, but still my experience was good, I'll stay here again

    4
    « Great location, but loud at night. Helpful staff. »

    Friendly and really helpful staff. Room (408) overlooked main street, which was fun for watching in the day, but noisy all night. Location was great, in the old town, perfect for seeing what we came here for. Our room was large enough and light enough. Wifi usually worked, although not always. Nice linens. Shower door was difficult -not a big deal, but it didn't close properly and the shower was very small. Breakfast was varied and plentiful. Hotel was a great value. The main negatives: small, stuffy elevator that bounced some...made me anxious every time. Some of the fruit at breakfast was clearly past prime. It should have been more carefully checked before serving.

  • 4
    « Trattoria San Carlo Felice performances. »

    Very well located, clean, comfortable and very friendly hotel. Breakfast was varied with fresh baking and fruit. Reception staff were particularly welcoming and helpful. The hotel is five minutes from the theatre and two minutes from the famous Via Garibaldi. The quaint funicular is also minutes walk away.

    4
    « So close to main attractions »

    As you already know from the the title of this review, the hotel is close to tha main square, Piazza Raffaele de Ferrari, Palazzo Ducale, tha fashionable Via Roma and one of the best avenues I have seen, Via XX Settembre. On the other side, you will fin de Centro Storico and you will soon understand why this area was so difficult to take by those invaders. Walking through this are, you will find the harbour with the Aquarium. The staff was gentile and helpful. There's also something important, there's a laundry a few blocks form the hotel, inside the Centro Storico.

    5
    « Kindness and comfort »

    This hotel is in a very good location, close to the historic centre and just a minute or two away from Teatro Carlo Felice, which was the reason for my stay in Genoa. In the short time I had at my disposal I was able to walk along the famous Renaissance Via Garibaldi, which is just around the corner from the hotel and explore the waterfront. Also close to the hotel is a lift up to a marvellous viewpoint with panoramic views across the city and the sea. The staff at the Metropoli are exceptionally friendly, kind and helpful, and I felt really at home there. I had a very nice spacious room with a good bathroom, a comfortable bed, and there was a plentiful choice from the breakfast buffet. Highly recommended!

    5
    « A really good hotel »

    I happen to be in this lovely hotel for some days. The staff is very helpful specially the lady in the reception is very helpful. From arranging the personal computer to you up to arranging a hotel to your next destination will be done by her at your request. This is very helpful as we do not understand Italian language. The wifi is free and with a moderate speed. If it rains out side they will provide you an umbrella. Likewise you will be looked after very well.

    4
    « Short visit but I would love to come back »

    Our family of 4 (2 teenage sons) were traveling through Genoa by train. We wanted a place not too far from the train station. This was a very nice little hotel in a picturesque part of the city. We got a family room which was all we needed for a one night stay. It would be ok with 2 small children for a longer visit, but a little small with teenagers. Still, it was great for our needs. They referred us to the pizza place around the corner for a quick dinner. It was the best pizza we had in 10 days of touring Italy. Then we spent a few hours walking around the beautiful old town. Had to catch a train to Cinqua terra the next morning, but I would love to return to Genoa and this hotel.

    5
    « Great hotel »

    We stayed for a couple days while driving from France to Rome. Clean hotel, great breakfast, easy to walk to many places. My daughter had forgotten her watch. The staff quickly located it and returned it to us.

    4
    « Excellent Hotel, great location »

    The Hotel Metropoli is centrally situated in Genoa within easy walking distance of the Porto Antico and other local sights and landmarks. Front desk staff were knowledgeable and very helpful regarding trips around Genoa, even taking a personal interest in where we had travelled from and our intentions whilst in the city. Our twin room was immaculately presented and was to the front overlooking the street. It had complimentary tea and coffee making facilities - a great bonus after a long days sightseeing. There was some traffic noise during the day but, traffic wise, the street was very quiet from around 8pm to 8am each day and we enjoyed a good nights sleep. Breakfast was the fairly standard continental fayre with a selection of breads, pastries, cheese, meat and fruit etc. together with a small hot selection of scrambled eggs and sausages. We found it perfectly adequate for our needs. We would not hesitate to stay at the Metropoli on our next visit to Genoa.

    4
    « Genoa old town »

    Hotel is in the old town about 10-12€ ride from Genoa Exhibition Centre The hotel Metropoli is situated on one of the many lanes & side streets of this very busy city The Hotel is clean & tidy & has 5 floors My room is a single room on the 1st floor & faces the front of the building over looking a busy one way street my room is tidy & the breakfast is good A very nice hotel lanes

    4
    « Good location and friendly »

    good location in the heart of old Genoa ,1.6 km from Genova Piazza Principe train station 10 mins by taxi , there are stairs to the lobby level not easy for wheelchair and heavy baggage, only one elevator , its old building but renovated. nice lobby and modern and storage rooms , clean room good size and bright ,clean and good toilet with bathtub,minibar ,flat TV, old style room key. the beds are good and comfortable. average breakfast buffet,friendly staff,free wifi

    4
    « Great hotel in central Genoa »

    THe Best Western Hotel Metropoli is in a central location in the historic district, walking distance to Porto Antico and many Palazzos from the 16th Century. Also close to the elevators and funiculars up the hill for views of the city and the harbour. Bus stops very close by and not far from some great Genovese restaurants, beautiful churches and museums. Our room was comfortable and air conditioning worked, important on the very warm July days we were there. Great reading rooms, lovely welcoming staff and wonderful breakfast and rooms. Wifi in the room was a bit slow but fine in the public areas.

  • 5
    « Excellent Hotel!!! »

    Excellent hotel in the centre of town. Cute little room that was still spacious with a huge bathroom and very clean!! Room had a kettle and coffee/tea which is a nice touch as many european hotels do no include this! They also gave us a complimentary goody bag of high-end L'Occtaine toiletries!! Staff were extremely friendly and free buffet breakfast was substantial and impressive!! One of the cheaper but most impressive hotels in Europe that we stayed at. Highly recommend for all travellers!

 

Getting to the hotel ...

All directions
·From: Milan Take A7,Exit at Genova Ovest and take the Sopraelevata. Take the second exit following the directions to city centre/piazza Corvetto. Follow the street under the tunnel, keep right driving up via XII Ottobre until you reach Piazza Corvetto. Go around it and take the tunnel. At the end of it turn left and enter piazza Fontane Marose. The BEST WESTERN Hotel Metropoli is down the road. ·From: Turin Take A21 and then A26. Exit at Genova Ovest and take the Sopraelevata. Take the second exit following the directions to city centre/piazza Corvetto. Follow the street under the tunnel, keep right driving up via XII Ottobre until you reach Piazza Corvetto. Go around it and take the tunnel...

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