BEST WESTERN Hotel Moderno Verdi,  Genoa

3.5/5  - based on 533 guest reviews.
Piazza G. Verdi 5, 16121, Genoa, Italy - See map
+39 010 5532104 +39 010 581562

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Safe deposit box
    Safe deposit box
See more
TripAdvisor Traveler Rating
based on 535 traveler reviews
See more comments >>
Photo gallery :
The BEST WESTERN Hotel Moderno Verdi is housed within a beautiful historic building, which has been carefully renovated in the Liberty Style. This architectural style was so congenial to Genoa that the Florentine architect Gino Coppede spent a long time in the city to develop his own particular style taking inspiration from the Liberty and Art Deco Styles. The hotel design is characterized by elegance and attention to detail. The layout of the interiors and furnishings. the elegant fabrics and curtains. the exquisite burl wood paneling. and the clever play of indirect lighting. all combine to convey the warmth and hospitality of a private dwelling. The hotel is located close to the Genoa Brignole Railway Station, the airport and the International Fair. Reach the main theaters, the Palazzo Ducale, the aquarium, the convention center, the Porto Antico di Genova, the historic center, the Stadio Luigi Ferraris and the motorway within a few minutes. The Bandaranaike International Airport is just eight kilometers away. Since December 2012, the new Genoa Brignole Metro Station, right next to the hotel, allows you to quickly travel to the main points of interest of the city. The hotel is the ideal starting point for a business trip or for tourism and culture. The professionalism and courtesy of our staff will make guests feel right at home. Each of the 87 well-appointed rooms are furnished with care and elegance and equipped with amenities like high-speed broadband access, mini-bar, electronic safe box, air-conditioning, LCD televisions with Mediaset Italia cinema and foreign satellite channels and Premium Calcio Football Coverage, a hairdryer, telephones in the room and the bathroom, and a tub or shower to ensure our guests have a pleasant and relaxing stay. The on-site Rigoletto Restaurant featuring cuisine based on local specialties, the lounge bar, two lifts and a private underground parking garage watched by CCTV cameras make us an ideal hotel. 10% national V. A. T. included. Local city tax is 2 Euro per night, per person over 14 years of age. The city tax is excluded and will be paid directly at the hotel. Enjoy your stay!

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 535 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
80
Verygood
 
260
Medium
 
133
Poor
 
50
Horrible
 
12
Business Business 142
Couples Couples 168
Family Family 100
Friends getaway Friends getaway 52
Solo travel Solo travel 34
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN Hotel Moderno Verdi,Genoa
  • 3
    « Great hotel - not that great staff »

    The hotel is great - nice and clean, the location is great, the Internet works fine, the breakfast and the price are booth "good enough", but the staff is not up to standard. Well, the staff in the breakfast area are great, but the staff at the front desk treats you like a second class citizen and seems to have forgotten how to smile. Train, educate or replace the staff and I will come back, else I will choose a different hotel next time.

    4
    « Excellent »

    We stayed here in September for a week and the hotel was lovely. Our double room was very small and compact but nevertheless extremely comfortable and clean. The maid service was good having clean sheets and towels daily and our room was spotlessly cleaned daily. The reception staff are very helpful and polite. We had breakfast every morning it was a continental one but all in all it was just what we needed. The hotel helped our stay become a delightful holiday and throat important thing was it is just near the station.

    3
    « Nice & clean but stingy with amenities »

    This would be a very nice hotel except that the staff are extremely cheap with the amenities, which is typical of Italians, but for a four star hotel, I didn't feel that was acceptable. It was very hot out when we stayed, even at night, but the air conditioner did not put out cold air. I called the front desk, and they sent someone up to look at it. The technician/parking garage attendant verified that I had it turned on properly and then told me that it was that temperature because that is how the staff had set it, and he would ask them to turn it down but couldn't promise anything. Of course they didn't turn it down, so we had a lot of difficulty sleeping our entire three nights because we are not used to sleeping in 78 deg F (26 deg. C). In addition, there is no fan or window in the bathroom, so I had to take a lukewarm shower, turning the water on and off, so that I wouldn't steam up the room and make it even hotter. The minifridge was not cold enough to keep the food I brought from spoiling, so I had to throw away my food. On the bright side, the location was good for both parking and taking trains as well as seeing the old city, the room and linens were very clean, and breakfast was quite good. The staff were very formal but not very friendly (although the breakfast staff were more friendly). They did give us ice from the bar when we asked. The parking garage was the smallest we have ever tried to park in. When we saw where we would have to try to fit, we backed out of the garage and went to park at the train station garage. It was a little more expensive, but the spaces are much easier to get into. Overall, this is a clean, business-oriented hotel that has a lot of room for improvement in customer service. I don't think Best Western would be totally satisfied with the way this franchise is run.

    5
    « Fabulous! »

    I spent one night there in September 2016 and could not have been any happier. Great location right across the street from the train station. Extremely clean. Excellent and helpful staff who went out of the way to check train connections for me. Wonderful breakfast. I can't think of a single negative.

    5
    « Dark Horse Winner for our Europe Trip! »

    After spending a few weeks traveling in France & Italy, we were toward the end of our journey when we arrived for a couple of nights in Genoa. Having seen mixed reviews of our hotel, the Best Western Hotel Moderno Verdi, we were not sure what to expect. What we got was wonderful service, a wonderful room, wonderful location, wonderful breakfast, and need I say it, an overall wonderful experience. The hotel is located directly across from the train station & within easy walking distance to Old Town Genoa & the harbor. Highly recommended!!!

    2
    « Wifi was not working »

    Wifi didn't work here 2 days and front desk workers almost didn't believe it until they notice it didn't work on Computer. I needed wifi for getting plane and ship tickets but couldn't get tickets online because wifi didn't work. I have new Computer and don't have problems in my computer. The room was very small but clean enough. I was expecting much more. Wifi non funzionato 2 giorni. Era troppo difficile comprare online biglietti perché wifi non funzionato ho dovuto andare a un altro albergo per comprare biglietti online. Ho provato comprare biglietti per aeroplano e nave.

    4
    « Historic Hotel in Good Location »

    This is a beautiful building near the Brignole Train Station. I had a double room and it was spacious (for Europe) and beautiful. It was clean and well maintained. There are two elevators, one clearly historic, but it worked fine! I found the staff very friendly and helpful. When I asked where to park, a staff member came outside and led my car right into the garage - a huge help given the odd and narrow streets in Italy. Check in and check out were smooth and easy. When we needed directions, we received maps and clear directions right away. It's about a ten minute walk to the port of Genova and its restaurants and shops. There are also plenty of places even closer. The hotel is on a very busy corner but no road noise came into my room. The biggest negative is that there is only one tiny sign on the hotel's exterior, making it incredibly difficult to find. You have no idea it's a hotel until you are ten feet in front of the door.

    4
    « Good location and good service »

    I think this hotel has a good location near the train station, cafes and shops. The service was good to me and polite. The room was clean. Free wifi and worked fine. There was brochures and magazines at the lobby. Hotel has lifts and then no problem with luggages.

    3
    « Clean and central »

    This hotel is close to old town and is really well Maintained. The check in proses was amazing and informative. Drinks are fairly priced and there are s few good restaurants in the vicinity. Do not expect much from breakfast though. It is a basic cold continental.

    2
    « Central but !!!!! »

    Close to Brignole Train Station. European Breakfast is above satisfactory. Some rooms are well above average but some redicoulisly uncomfortable. You may listen the water flow of above room during whole night. Making it worse, most of the receptionists are snobbish. They may even give you room according to your nationality.!!! U may feel so upset there.

  • 3
    « Ok place. Nothing special »

    We chose the place since we had a free night with hotel.com website. Nothing special, the rooms are just ok and small , staff is kind. The parking is expensive and location is average. We will choose AirBnB instead for this city

    4
    « Helpful staff; tiny room »

    The Reception staff all spoke English and were helpful in ordering a taxi for us. We came back after midnight and were served lovely cocktails at the bar, even though the official closing hour is 12. The bartender was very friendly and seemed unconcerned that we had arrived after official closing time. The room was modern and clean, but tiny. Another reviewer suggested asking for a large room, which we did, but we didn't bother complaining as we were there for only one night. There was an additional charge of 1 Euro per person for breakfast, which was well worth it. A typical Italian breakfast of pastries, but there was also sliced cheese, salami and hard boiled eggs and cappuccino.

    4
    « Would stay again »

    We had a great stay in this hotel considering other experiences at Best Western. We had a very comfortable room with a nice bathroom and powerful shower. The only issue would be the very noisy shredder attached to the toilet...don't flush in the middle of the night! The hotel is in a good location, right across from the train station. Breakfast was good with a later finish which is always a comfort when on holiday. Staff we very friendly and helpful. Would stay again.

    4
    « Good location, helpful staff. »

    Stayed three nights for holidays. Experienced the staff to be friendly & helpful, the room was small but clean, comfortable and had a spacious bathroom. Cozy and quiet, with old charm elevator. Good central location, it is close to everything, small and nice restaurants with great and genuine food are nearby. Good breakfast that could be improved. Booking online through expedia was a little misleading.

    4
    « Great location. Large Comfortable Rooms »

    We stayed here one night whilst visiting Genoa. The location can't be beat if you're arriving by train. Sightseeing was just a walk to the old town not to mention some great restaurants nearby. I had noted other negative reviews on Trip Advisor regarding staff. We didn't have any issues. Reception didn't greet me like a long lost brother, but they were friendly enough and helpful. Room was very large and comfortable. Definitely good value for money. Overall highly recommended.

    3
    « Disappointed »

    This Best Western is in an ideal location, steps from Brignole Station. Small room, nice decor, good shower, comfy bed but a terrible smell coming from the toilet. Nobody at the front desk was willing to do anything about it. I am a Best Western member so the treatment I received here was a surprise. My stay was paid for and my reservation complete so I was checked in without a problem. When I was ready to leave, I was surprised to find that my payment had not been received even though I had a confirmation #. The staff were rude, refused to look at my confirmation and demanded a credit card. They attempted to call BW; but at lunch time in Italy this could be a problem. We had to leave to catch our train and left our card. Upon our return, we had to deal with it. My extra time, effort and frustration really could have been avoided with a little customer service from the front desk...

    4
    « Good hotel, good location but indifferent reception staff. »

    We stayed at this hotel for two nights and it was perfect for what we wanted. The location was excellent, the Brignole Station was just across the road as well as the metro which takes you to the marina. The room was clean, quiet and had a very good shower. The air con needs to be better but the wifi was good. Excellent restaurants nearby. The Rusticello is excellent and just around the corner as was the even better restaurant Genovese-you must book for both! The aquarium is a 'must visit' too. The breakfast wasn't that good but this was true of every hotel we stayed in in Italy during our 3 week stay. However, what really lets this hotel down is the attitude of the reception staff. Apart from one young girl who smiled and tried to engage with us the others were indifferent and out right rude. A lot of people have commented on their attitude in their reviews so why hasn't anything been done about it? Having said that though, we felt that wedidn't spend enough time in Genoa, it's a lovely city with more to see and we would definitely stay at this hotel again.

    3
    « Miserable Staff »

    On the 3rd leg of our Sep trip we stayed at the Best Western Hotel Moderno Verdi in Genoa Italy. This hotel is in the city centre and isn't easy to find the hotel garage is even harder to find and very small ( beware if you have a big car ) , The reception staff are as friendly as prisoners on death row, but the restaurant staff are o k The rooms are big and comfy and the dinner and breakfast were fine. I would not recommend this hotel to anyone.

    3
    « Good hotel, strange service. »

    I didn't pre-book, so my booking at the reception was entirely based on what I was told at the time. After getting the price for the room, I asked if there was parking available. They first told me there was a parking garage a few blocks away and it was 22 euro a day. After talking a bit more, they told me they have a parking garage under the hotel. So this confused me a lot. Why wouldn't they tell me about their parking right away? I specifically asked if they had space for me. They looked at me quizzically and said of course. So 15 minutes later as I approach their garage and ask to get buzzed in... They tell me it's full. As I'm backing up, a man from a parking garage quite literally beside the hotel tells me they have room in his garage for 15 euro. I'm frustrated by the whole parking situation and pay. I have no idea what the situation with parking is, but I wouldn't depend on it if you need it given my experience. The second problem I had was with breakfast. The foods available and quality of food was fine, but the service seemed to ignore my family. I saw waiters going to other tables constantly and serving, but when I asked for 2 cappucinos, they never arrived to serve me after 10 minutes. By that time I had to go and never inquired further. The room itself was nice and modern, however the hot tub didn't work. Location is great as it's right next to the train station, and there's a lot of good restaurants nearby. An OK value overall.

    4
    « Of days gone by... but lovely »

    We were a bit concerned about the outer looks of The Best Western Hotel Moderno Verdi : old-fashioned is an understatement. But it's more old world charm than lack of modern conveniences here. It's a lovely relic that has been brought up-to-date inside. The location is a bit noisy and crowded - but you do want to be in the center of things when visiting Genoa. It faces the huge Brignole Train Station, where there is also SUPPOSED to be a Metro station, but in the Genoa rain, the Metro was not functioning at this station (!!!!) The room was small but sufficient, with an outer room/hall. The bathroom was just fine. Breakfast was excellent. Service quite good. We had a car. but did not use the hotel parking, opting to park on a side street (it was a Sunday). Very nice small restaurants around hotel. Not the most pleasant of areas, but as a couple we did not feel unsafe.

  • 3
    « OK »

    The room was small, but clean. Service was nothing special, staff almost seemed unhappy. When arriving we couldn't find their parking garage, and it was hard to find a parking space so we could get directions from the reception. Walking distance to town.

 

Getting to the hotel ...

All directions
·From: Milano Take A7 direction Genoa and then take exit Genova Est. Take SS45 direction Piazza Giuseppe Verdi. Take Via Bobbio, Corso Montegrappa, Via Montesano, Via Gropallo and Piazza Brignole. Then turn right into Via Edmondo De Amicis and then take Via Giuseppe Verdi. The BEST WESTERN Hotel Moderno Verdi is on your right.